The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 61 41 49
Rank change year-on-year
-20 +8
Permanent jobs citing Service Delivery 8 17 12
As % of all permanent IT jobs located in Tyne and Wear 1.57% 2.67% 2.32%
As % of the Processes & Methodologies category 1.91% 3.59% 2.76%
Number of salaries quoted 8 16 11
Average salary £33,750 £73,750 £52,500
Average salary % change year-on-year
-54.23% +40.47%
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
418 473 434
As % of all permanent IT jobs located in Tyne and Wear 81.80% 74.37% 83.78%
Number of salaries quoted 340 326 364
Average salary £40,000 £37,050 £40,000
Average salary % change year-on-year
+7.96% -7.37%
90% offered a salary of more than £29,500 £25,000 £27,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 29 July 2015.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +1 6 £37,500 -38.77% 2
Gateshead - 1 £27,500 -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 29 July 2015, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 8 (53.33%) ITIL
2 7 (46.67%) MS Excel
2 7 (46.67%) SQL Server
2 7 (46.67%) MS Exchange
2 7 (46.67%) Microsoft
3 6 (40.00%) ERP
3 6 (40.00%) Finance
4 5 (33.33%) Disaster Recovery
4 5 (33.33%) Active Directory
4 5 (33.33%) Windows
5 4 (26.67%) Linux
5 4 (26.67%) UNIX
5 4 (26.67%) MCSE
5 4 (26.67%) SharePoint
5 4 (26.67%) SQL
5 4 (26.67%) Microsoft Certification
5 4 (26.67%) Telecoms
5 4 (26.67%) Business Continuity
5 4 (26.67%) Supplier Management
5 4 (26.67%) Problem Management
5 4 (26.67%) Exchange Server 2010
6 3 (20.00%) REST
6 3 (20.00%) Git (software)
6 3 (20.00%) Team Foundation Server
6 3 (20.00%) Microsoft Azure
6 3 (20.00%) Amazon AWS
6 3 (20.00%) SaaS
6 3 (20.00%) Heroku
6 3 (20.00%) Waterfall
6 3 (20.00%) Enterprise Software

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 29 July 2015, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (46.67%) MS Exchange
2 4 (26.67%) Exchange Server 2010
2 4 (26.67%) SharePoint
3 3 (20.00%) IIS
Applications
1 7 (46.67%) MS Excel
2 1 (6.67%) MS Office
Business Applications
1 3 (20.00%) Agresso
Cloud Services
1 3 (20.00%) Microsoft Azure
1 3 (20.00%) Amazon AWS
1 3 (20.00%) SaaS
1 3 (20.00%) Heroku
Communications & Networking
1 3 (20.00%) HTTP
1 3 (20.00%) SSL
2 1 (6.67%) PBX
Database & Business Intelligence
1 7 (46.67%) SQL Server
Development Applications
1 3 (20.00%) Visual Studio
1 3 (20.00%) JIRA
1 3 (20.00%) Git (software)
1 3 (20.00%) Team Foundation Server
General
1 6 (40.00%) Finance
2 4 (26.67%) Telecoms
Job Titles
1 3 (20.00%) Developer
1 3 (20.00%) Analyst
1 3 (20.00%) C# Developer
1 3 (20.00%) Infrastructure Technician
2 2 (13.33%) IT Services Manager
2 2 (13.33%) Service Manager
2 2 (13.33%) Applications Support Analyst
2 2 (13.33%) Support Analyst
2 2 (13.33%) Technical Support
2 2 (13.33%) Applications Support
3 1 (6.67%) Service Analyst
3 1 (6.67%) Administrator
3 1 (6.67%) Support Specialist
3 1 (6.67%) Account Manager
3 1 (6.67%) DBA
3 1 (6.67%) Team Leader
3 1 (6.67%) Technical Specialist
3 1 (6.67%) SQL DBA
3 1 (6.67%) Technical Support Specialist
3 1 (6.67%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 3 (20.00%) .NET
1 3 (20.00%) ASP.NET
1 3 (20.00%) Web Services
1 3 (20.00%) REST
Miscellaneous
1 3 (20.00%) Enterprise Software
2 2 (13.33%) Analytical Skills
3 1 (6.67%) Blackberry
3 1 (6.67%) IVR
3 1 (6.67%) PDA
3 1 (6.67%) Video Conferencing
Operating Systems
1 5 (33.33%) Windows
2 4 (26.67%) Linux
2 4 (26.67%) UNIX
3 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 8 (53.33%) ITIL
2 6 (40.00%) ERP
3 5 (33.33%) Disaster Recovery
4 4 (26.67%) Business Continuity
4 4 (26.67%) Supplier Management
4 4 (26.67%) Problem Management
5 3 (20.00%) Validation
5 3 (20.00%) Technical Architecture
5 3 (20.00%) Release Management
5 3 (20.00%) Load Testing
5 3 (20.00%) Unit Testing
5 3 (20.00%) Test Scripting
5 3 (20.00%) Continuous Integration
5 3 (20.00%) Multithreading
5 3 (20.00%) Waterfall
5 3 (20.00%) Line Management
5 3 (20.00%) Knowledge Management
5 3 (20.00%) Agile Software Development
5 3 (20.00%) Software Engineering
5 3 (20.00%) ITSM
Programming Languages
1 4 (26.67%) SQL
2 3 (20.00%) C
2 3 (20.00%) C#
2 3 (20.00%) JavaScript
Qualifications
1 4 (26.67%) MCSE
1 4 (26.67%) Microsoft Certification
2 3 (20.00%) CCNA
2 3 (20.00%) Cisco Certification
2 3 (20.00%) Degree
3 1 (6.67%) Security Cleared
3 1 (6.67%) A+ Certification
3 1 (6.67%) MCITP
Quality Assurance & Compliance
1 3 (20.00%) QA
2 1 (6.67%) SLA
System Software
1 5 (33.33%) Active Directory
Vendors
1 7 (46.67%) Microsoft
2 2 (13.33%) Cisco
3 1 (6.67%) VMware
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 26 days ago