The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 7 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 65 60 53
Rank change year-on-year
-5 -7
Permanent jobs citing Service Delivery 5 7 10
As % of all permanent IT jobs located in Tyne and Wear 0.85% 1.16% 1.72%
As % of the Processes & Methodologies category 1.14% 1.53% 2.23%
Number of salaries quoted 4 6 8
Average salary £31,500 £46,983 £43,250
Average salary % change year-on-year
-32.95% +8.63%
90% offered a salary of more than £29,400 £38,000 £30,800
10% offered a salary of more than £47,950 £64,742 £51,250
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
439 459 448
As % of all permanent IT jobs located in Tyne and Wear 74.79% 76.25% 76.84%
Number of salaries quoted 350 394 379
Average salary £37,500 £35,232 £35,000
Average salary % change year-on-year
+6.43% +0.66%
90% offered a salary of more than £27,000 £28,541 £24,325
10% offered a salary of more than £55,000 £55,000 £46,983
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 7 May 2015.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 7 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +1 5 £31,500 -32.95% 4
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 7 May 2015, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 13 (41.94%) ITIL
2 9 (29.03%) Problem Management
3 7 (22.58%) Windows
4 6 (19.35%) Microsoft
4 6 (19.35%) Service Management
4 6 (19.35%) Change Management
4 6 (19.35%) Incident Management
5 5 (16.13%) SAP SCM
5 5 (16.13%) Project Management
5 5 (16.13%) SAP FI/CO
5 5 (16.13%) SAP CO
5 5 (16.13%) SAP
5 5 (16.13%) SAP FI
5 5 (16.13%) MS Excel
5 5 (16.13%) ABAP
6 4 (12.90%) SharePoint
6 4 (12.90%) E-Commerce
6 4 (12.90%) MCSE
6 4 (12.90%) Microsoft Certification
6 4 (12.90%) Active Directory
6 4 (12.90%) SLA
6 4 (12.90%) Cisco
6 4 (12.90%) Business Continuity
6 4 (12.90%) Practice Management
6 4 (12.90%) Disaster Recovery
6 4 (12.90%) Life Science
6 4 (12.90%) SC Cleared
6 4 (12.90%) Security Cleared
6 4 (12.90%) Software Deployment
6 4 (12.90%) Mentoring

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 7 May 2015, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.90%) SharePoint
2 2 (6.45%) MS Exchange
2 2 (6.45%) Lync
2 2 (6.45%) Exchange Server 2010
2 2 (6.45%) SharePoint 2013
2 2 (6.45%) Exchange Server 2013
Applications
1 5 (16.13%) MS Excel
2 1 (3.23%) MS Office
Business Applications
1 5 (16.13%) SAP SCM
1 5 (16.13%) SAP FI/CO
1 5 (16.13%) SAP CO
1 5 (16.13%) SAP FI
2 3 (9.68%) Agresso
3 1 (3.23%) Remedy ITSM
3 1 (3.23%) Oracle 11i
Database & Business Intelligence
1 3 (9.68%) SQL Server
2 1 (3.23%) Oracle Database
2 1 (3.23%) SQL Server 2008
2 1 (3.23%) Oracle Database 11g
2 1 (3.23%) Oracle9i Database
2 1 (3.23%) SQL Server 2000
2 1 (3.23%) Oracle Database 10g
General
1 3 (9.68%) Finance
1 3 (9.68%) Telecoms
2 1 (3.23%) Advertising
2 1 (3.23%) Local Government
Job Titles
1 13 (41.94%) Service Manager
2 11 (35.48%) Services Delivery Manager
2 11 (35.48%) Delivery Manager
3 7 (22.58%) Analyst
4 3 (9.68%) Applications Support
4 3 (9.68%) Applications Support Analyst
4 3 (9.68%) Support Analyst
5 2 (6.45%) Desktop Support
5 2 (6.45%) Service Analyst
5 2 (6.45%) Infrastructure Analyst
5 2 (6.45%) 2nd Line Support
5 2 (6.45%) Infrastructure Technician
6 1 (3.23%) IT Infrastructure Manager
6 1 (3.23%) Service Continuity Manager
6 1 (3.23%) Architect
6 1 (3.23%) Services Delivery Analyst
6 1 (3.23%) IT Services Manager
6 1 (3.23%) Service Desk Analyst
6 1 (3.23%) Technical Specialist
6 1 (3.23%) Technical Support Specialist
Miscellaneous
1 4 (12.90%) Life Science
2 2 (6.45%) Analytical Skills
2 2 (6.45%) PDA
3 1 (3.23%) AS400
Operating Systems
1 7 (22.58%) Windows
2 2 (6.45%) UNIX
2 2 (6.45%) Linux
2 2 (6.45%) Android
3 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 13 (41.94%) ITIL
2 9 (29.03%) Problem Management
3 6 (19.35%) Service Management
3 6 (19.35%) Change Management
3 6 (19.35%) Incident Management
4 5 (16.13%) Project Management
5 4 (12.90%) E-Commerce
5 4 (12.90%) Business Continuity
5 4 (12.90%) Practice Management
5 4 (12.90%) Disaster Recovery
5 4 (12.90%) Software Deployment
5 4 (12.90%) Mentoring
5 4 (12.90%) Coaching
6 3 (9.68%) Load Testing
6 3 (9.68%) Test Scripting
6 3 (9.68%) Technical Architecture
6 3 (9.68%) ITSM
6 3 (9.68%) Validation
6 3 (9.68%) Supplier Management
6 3 (9.68%) Knowledge Management
Programming Languages
1 5 (16.13%) ABAP
2 3 (9.68%) C
3 2 (6.45%) SQL
Qualifications
1 4 (12.90%) MCSE
1 4 (12.90%) Microsoft Certification
1 4 (12.90%) SC Cleared
1 4 (12.90%) Security Cleared
2 3 (9.68%) Degree
2 3 (9.68%) Cisco Certification
2 3 (9.68%) CCNA
3 1 (3.23%) MCITP
Quality Assurance & Compliance
1 4 (12.90%) SLA
System Software
1 4 (12.90%) Active Directory
2 1 (3.23%) Oracle RAC
Systems Management
1 1 (3.23%) Data Guard
1 1 (3.23%) Oracle RMAN
Vendors
1 6 (19.35%) Microsoft
2 5 (16.13%) SAP
3 4 (12.90%) Cisco
4 1 (3.23%) ServiceNow
4 1 (3.23%) VMware
4 1 (3.23%) Oracle
4 1 (3.23%) Remedy
Newcastle Upon Tyne, Tyne and Wear
Go Partnership.
Salary: From £35,000 to £45,000 per annum
Posted: 20 hours ago
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £28000 - £35000 per annum
Posted: 5 days ago
Newcastle upon Tyne
Capita - ITIN
Salary: £22000.00 - £25000.00 per annum + benefits
Posted: 22 days ago