The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Tyne and Wear region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 44 48 43
Rank change year-on-year
+4 -5
Permanent jobs citing Service Delivery 18 12 17
As % of all permanent IT jobs located in Tyne and Wear 2.93% 2.38% 2.95%
As % of the Processes & Methodologies category 4.04% 2.84% 4.05%
Number of salaries quoted 17 11 12
Average salary £72,500 £52,500 £47,500
Average salary % change year-on-year
+38.09% +10.52%
90% offered a salary of more than £32,500 £35,500 £26,500
10% offered a salary of more than £90,000 £52,500 £54,750
UK excluding London average salary £45,000 £43,000 £43,000
% change year-on-year
+4.65% -
Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
446 423 420
As % of all permanent IT jobs located in Tyne and Wear 72.52% 83.76% 72.92%
Number of salaries quoted 312 354 331
Average salary £37,500 £39,500 £37,500
Average salary % change year-on-year
-5.06% +5.33%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £52,500 £60,000 £50,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Delivery
North East

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 22 July 2014.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +5 14 £60,000 +58.94% 1
Sunderland - 3 £82,500 -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 22 July 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (43.48%) Finance
2 7 (30.43%) ITIL
2 7 (30.43%) Agile Software Development
3 6 (26.09%) Project Management
3 6 (26.09%) Change Management
4 5 (21.74%) Service Management
4 5 (21.74%) Stakeholder Management
4 5 (21.74%) Stakeholder Engagement
5 4 (17.39%) Problem Management
6 3 (13.04%) QA
6 3 (13.04%) Blog
6 3 (13.04%) Incident Management
6 3 (13.04%) Enterprise Architecture
6 3 (13.04%) Open Source
6 3 (13.04%) Banking
6 3 (13.04%) Scrum
6 3 (13.04%) Risk Management
6 3 (13.04%) ITIL Certification
6 3 (13.04%) HTTPS
6 3 (13.04%) Agile Project Management
6 3 (13.04%) User Stories
7 2 (8.70%) SQL Server 2008
7 2 (8.70%) Data Guard
7 2 (8.70%) Oracle Database
7 2 (8.70%) Oracle RAC
7 2 (8.70%) Microsoft
7 2 (8.70%) Oracle Database 10g
7 2 (8.70%) PRINCE2 Certification
7 2 (8.70%) PRINCE2
7 2 (8.70%) Oracle9i Database

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 22 July 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Business Applications
1 2 (8.70%) Oracle 11i
2 1 (4.35%) SAP ERP
2 1 (4.35%) SAP Oil and Gas
Cloud Services
1 1 (4.35%) SaaS
Communications & Networking
1 3 (13.04%) HTTPS
Database & Business Intelligence
1 2 (8.70%) SQL Server 2008
1 2 (8.70%) Oracle Database
1 2 (8.70%) Oracle Database 10g
1 2 (8.70%) Oracle9i Database
1 2 (8.70%) SQL Server 2000
1 2 (8.70%) SQL Server
1 2 (8.70%) Oracle Database 11g
General
1 10 (43.48%) Finance
2 3 (13.04%) Banking
3 2 (8.70%) Telecoms
3 2 (8.70%) Advertising
3 2 (8.70%) Local Government
3 2 (8.70%) Retail
3 2 (8.70%) Retail Banking
4 1 (4.35%) Marketing
4 1 (4.35%) Manufacturing
4 1 (4.35%) Electronics
4 1 (4.35%) Back Office
Job Titles
1 4 (17.39%) Technical Director
1 4 (17.39%) Chief Information Officer
2 3 (13.04%) Product Manager
3 2 (8.70%) Project Manager
3 2 (8.70%) Analyst
3 2 (8.70%) Support Analyst
3 2 (8.70%) Applications Support
3 2 (8.70%) Service Manager
3 2 (8.70%) Delivery Manager
3 2 (8.70%) Applications Support Analyst
3 2 (8.70%) Infrastructure Manager
3 2 (8.70%) IT Services Manager
3 2 (8.70%) PRINCE2 Project Manager
3 2 (8.70%) Transition Manager
3 2 (8.70%) Incident Manager
3 2 (8.70%) Head of IT
4 1 (4.35%) SAP Manager
4 1 (4.35%) Head of Infrastructure
4 1 (4.35%) Head of Security
4 1 (4.35%) Head of Architecture
Miscellaneous
1 3 (13.04%) Blog
1 3 (13.04%) Open Source
2 1 (4.35%) DTV
Processes & Methodologies
1 7 (30.43%) ITIL
1 7 (30.43%) Agile Software Development
2 6 (26.09%) Project Management
2 6 (26.09%) Change Management
3 5 (21.74%) Service Management
3 5 (21.74%) Stakeholder Management
3 5 (21.74%) Stakeholder Engagement
4 4 (17.39%) Problem Management
5 3 (13.04%) Incident Management
5 3 (13.04%) Enterprise Architecture
5 3 (13.04%) Scrum
5 3 (13.04%) Risk Management
5 3 (13.04%) Agile Project Management
5 3 (13.04%) User Stories
6 2 (8.70%) PRINCE2
6 2 (8.70%) B2C
6 2 (8.70%) Business Continuity
6 2 (8.70%) TOGAF
6 2 (8.70%) Document Management
7 1 (4.35%) Digital Marketing
Qualifications
1 3 (13.04%) ITIL Certification
2 2 (8.70%) PRINCE2 Certification
3 1 (4.35%) Degree
Quality Assurance & Compliance
1 3 (13.04%) QA
System Software
1 2 (8.70%) Oracle RAC
1 2 (8.70%) Oracle RMAN
Systems Management
1 2 (8.70%) Data Guard
Vendors
1 2 (8.70%) Microsoft
1 2 (8.70%) Oracle
2 1 (4.35%) SAP