The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Services Delivery
North East / Tyne and Wear
Rank 48 33 45
Rank change year-on-year
-15 +12
Permanent jobs citing Service Delivery 17 28 23
As % of all permanent IT jobs located in Tyne and Wear 3.35% 6.53% 4.66%
As % of the Processes & Methodologies category 4.03% 7.22% 5.32%
Number of salaries quoted 12 27 19
Median salary £46,119 £24,000 £47,500
Median salary % change year-on-year
+92.16% -49.47%
90% offered a salary of more than £25,150 £16,500 £28,650
10% offered a salary of more than £52,500 £50,000 £60,000
UK excluding London median salary £44,738 £45,000 £45,000
% change year-on-year
-0.58% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
422 388 432
As % of all permanent IT jobs located in Tyne and Wear 83.07% 90.44% 87.45%
Number of salaries quoted 351 349 377
Median salary £36,906 £40,000 £39,250
Median salary % change year-on-year
-7.73% +1.91%
90% offered a salary of more than £22,500 £30,000 £26,500
10% offered a salary of more than £52,500 £55,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 22 January 2017.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +3 16 £47,500 -2.56% 4
Jarrow -2 1 £17,774 +4.55%
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 22 January 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Delivery.

1 37 (86.05%) ITIL
2 21 (48.84%) Problem Management
3 19 (44.19%) Microsoft
4 18 (41.86%) Windows
5 15 (34.88%) Windows Server
6 13 (30.23%) Active Directory
6 13 (30.23%) Microsoft Certification
7 12 (27.91%) Change Management
7 12 (27.91%) DHCP
7 12 (27.91%) DNS
7 12 (27.91%) MCSE
8 11 (25.58%) VMware
8 11 (25.58%) Windows Server 2003
8 11 (25.58%) PowerShell
8 11 (25.58%) Windows Server 2008
8 11 (25.58%) Windows Server 2012
8 11 (25.58%) Analytical Skills
8 11 (25.58%) Infrastructure Monitoring
9 10 (23.26%) SCOM
9 10 (23.26%) Incident Management
9 10 (23.26%) Service Management
10 9 (20.93%) SolarWinds
11 8 (18.60%) MS Exchange
11 8 (18.60%) Oracle
12 7 (16.28%) SQL Server
12 7 (16.28%) Skype for Business
12 7 (16.28%) Exchange Server 2010
12 7 (16.28%) ITIL V3
12 7 (16.28%) Office 365
12 7 (16.28%) Portfolio Management

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.60%) MS Exchange
2 7 (16.28%) Exchange Server 2010
2 7 (16.28%) Exchange Server 2013
2 7 (16.28%) Skype for Business
3 3 (6.98%) Documentum
4 2 (4.65%) MQSeries
4 2 (4.65%) Tuxedo
4 2 (4.65%) WebSphere
4 2 (4.65%) WebSphere Application Server
5 1 (2.33%) IBM Domino
5 1 (2.33%) IBM Notes
Applications
1 3 (6.98%) MS Excel
2 2 (4.65%) MS Office
Cloud Services
1 7 (16.28%) Office 365
Communications & Networking
1 12 (27.91%) DHCP
1 12 (27.91%) DNS
2 7 (16.28%) Skype
3 1 (2.33%) Cisco IOS
3 1 (2.33%) Firewall
3 1 (2.33%) Internet
3 1 (2.33%) LAN
3 1 (2.33%) WAN
Database & Business Intelligence
1 7 (16.28%) SQL Server
Development Applications
1 2 (4.65%) JIRA
General
1 2 (4.65%) Finance
2 1 (2.33%) Back Office
2 1 (2.33%) Telecoms
Job Titles
1 15 (34.88%) Service Manager
2 11 (25.58%) Delivery Manager
2 11 (25.58%) Services Delivery Manager
2 11 (25.58%) Wintel Engineer
3 6 (13.95%) 3rd Line Engineer
3 6 (13.95%) Architect
3 6 (13.95%) Solutions Architect
4 5 (11.63%) Support Engineer
4 5 (11.63%) Wintel Support
4 5 (11.63%) Wintel Support Engineer
5 4 (9.30%) Active Directory Engineer
5 4 (9.30%) Active Directory Support
5 4 (9.30%) Active Directory Support Engineer
6 3 (6.98%) Senior Manager
6 3 (6.98%) Senior Service Manager
6 3 (6.98%) Senior Services Delivery Manager
6 3 (6.98%) Transition Manager
7 2 (4.65%) Analyst
7 2 (4.65%) Consultant
7 2 (4.65%) IT Manager
Libraries, Frameworks & Software Standards
1 2 (4.65%) Middleware
Miscellaneous
1 11 (25.58%) Analytical Skills
2 6 (13.95%) Blackberry
2 6 (13.95%) Video Conferencing
3 3 (6.98%) PKI
3 3 (6.98%) Virtual Team
4 1 (2.33%) AS400
4 1 (2.33%) Clustering
4 1 (2.33%) Mobile App
Operating Systems
1 18 (41.86%) Windows
2 15 (34.88%) Windows Server
3 11 (25.58%) Windows Server 2003
3 11 (25.58%) Windows Server 2008
3 11 (25.58%) Windows Server 2012
4 2 (4.65%) AIX
4 2 (4.65%) OS/390
4 2 (4.65%) Solaris
4 2 (4.65%) Unix
Processes & Methodologies
1 37 (86.05%) ITIL
2 21 (48.84%) Problem Management
3 12 (27.91%) Change Management
4 11 (25.58%) Infrastructure Monitoring
5 10 (23.26%) Incident Management
5 10 (23.26%) Service Management
6 7 (16.28%) ITIL V3
6 7 (16.28%) Portfolio Management
7 6 (13.95%) Enterprise Architecture
7 6 (13.95%) Mobile Device Management
7 6 (13.95%) People Management
7 6 (13.95%) TOGAF
8 5 (11.63%) DevOps
9 4 (9.30%) Continuous Improvement
10 3 (6.98%) Capacity Management
10 3 (6.98%) Case Management
10 3 (6.98%) Content Management
10 3 (6.98%) Disaster Recovery
10 3 (6.98%) Escalation Management
10 3 (6.98%) Stakeholder Management
Programming Languages
1 11 (25.58%) PowerShell
2 2 (4.65%) Java
3 1 (2.33%) C#
3 1 (2.33%) SQL
Qualifications
1 13 (30.23%) Microsoft Certification
2 12 (27.91%) MCSE
3 7 (16.28%) Degree
4 3 (6.98%) ITIL Certification
5 2 (4.65%) CCNA
5 2 (4.65%) Cisco Certification
6 1 (2.33%) HND
6 1 (2.33%) MCITP
6 1 (2.33%) MCP
6 1 (2.33%) MCSA
Quality Assurance & Compliance
1 5 (11.63%) SLA
2 1 (2.33%) ISO 14001
2 1 (2.33%) ISO 9001
System Software
1 13 (30.23%) Active Directory
2 6 (13.95%) VMware Infrastructure
3 1 (2.33%) Firmware
Systems Management
1 10 (23.26%) SCOM
2 1 (2.33%) WSUS
Vendors
1 19 (44.19%) Microsoft
2 11 (25.58%) VMware
3 9 (20.93%) SolarWinds
4 8 (18.60%) Oracle
5 7 (16.28%) MobileIron
6 3 (6.98%) EMC
6 3 (6.98%) Pega
7 2 (4.65%) Cisco
7 2 (4.65%) IBM
8 1 (2.33%) Lotus
Newcastle Upon Tyne, Tyne And Wear
NST Recruitment Limited
Posted: 3 days ago
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £55000.00 per annum
Posted: 16 days ago
Newcastle
RCDTS
Salary: £45,000 - £60,000 per year
Posted: 25 days ago
Newcastle
RCDTS
Salary: £20,000 - £35,000 per year
Posted: 23 days ago