The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 65 51 55
Rank change year-on-year
-14 +4
Permanent jobs citing Service Delivery 6 6 11
As % of all permanent IT jobs located in Tyne and Wear 1.06% 1.39% 1.84%
As % of the Processes & Methodologies category 1.35% 1.80% 2.30%
Number of salaries quoted 6 6 6
Average salary £30,625 £42,242 £47,000
Average salary % change year-on-year
-27.50% -10.12%
90% offered a salary of more than £29,125 £35,500 £27,420
10% offered a salary of more than £31,875 £64,742 £53,750
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
445 333 478
As % of all permanent IT jobs located in Tyne and Wear 78.35% 77.08% 79.80%
Number of salaries quoted 395 283 421
Average salary £37,500 £35,232 £37,500
Average salary % change year-on-year
+6.43% -6.04%
90% offered a salary of more than £27,000 £27,725 £25,000
10% offered a salary of more than £61,215 £60,000 £47,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -8 5 £30,000 -28.97% 2
South Shields +1 1 £31,250 -16.66%
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 27 March 2015, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 15 (46.88%) ITIL
2 10 (31.25%) Problem Management
3 7 (21.88%) Incident Management
4 6 (18.75%) Project Management
4 6 (18.75%) SAP FI/CO
4 6 (18.75%) ABAP
4 6 (18.75%) Microsoft
4 6 (18.75%) SAP
4 6 (18.75%) SAP FI
4 6 (18.75%) SAP SCM
4 6 (18.75%) SAP CO
5 5 (15.63%) Supplier Management
5 5 (15.63%) MS Excel
5 5 (15.63%) SLA
5 5 (15.63%) Windows
5 5 (15.63%) Service Management
6 4 (12.50%) Change Management
6 4 (12.50%) Practice Management
6 4 (12.50%) E-Commerce
6 4 (12.50%) Active Directory
6 4 (12.50%) Life Science
6 4 (12.50%) SC Cleared
6 4 (12.50%) Security Cleared
6 4 (12.50%) Software Deployment
6 4 (12.50%) Mentoring
6 4 (12.50%) Coaching
7 3 (9.38%) Load Testing
7 3 (9.38%) Test Scripting
7 3 (9.38%) Knowledge Management
7 3 (9.38%) Business Continuity

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 27 March 2015, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.38%) SharePoint
2 2 (6.25%) Lync
2 2 (6.25%) SharePoint 2013
2 2 (6.25%) Exchange Server 2013
3 1 (3.13%) Exchange Server 2010
3 1 (3.13%) MS Exchange
Applications
1 5 (15.63%) MS Excel
2 1 (3.13%) MS Visio
2 1 (3.13%) MS Project
2 1 (3.13%) MS Office
Business Applications
1 6 (18.75%) SAP FI
1 6 (18.75%) SAP FI/CO
1 6 (18.75%) SAP CO
1 6 (18.75%) SAP SCM
2 3 (9.38%) Agresso
3 1 (3.13%) Oracle 11i
3 1 (3.13%) Remedy ITSM
Communications & Networking
1 1 (3.13%) LAN
1 1 (3.13%) WAN
Database & Business Intelligence
1 2 (6.25%) SQL Server
2 1 (3.13%) Oracle9i Database
2 1 (3.13%) Oracle Database 10g
2 1 (3.13%) SQL Server 2000
2 1 (3.13%) Oracle Database 11g
2 1 (3.13%) SQL Server 2008
2 1 (3.13%) Oracle Database
General
1 3 (9.38%) Telecoms
1 3 (9.38%) Finance
2 2 (6.25%) Local Government
3 1 (3.13%) Advertising
Job Titles
1 14 (43.75%) Service Manager
2 13 (40.63%) Delivery Manager
2 13 (40.63%) Services Delivery Manager
3 7 (21.88%) Analyst
4 3 (9.38%) Support Analyst
4 3 (9.38%) Applications Support Analyst
4 3 (9.38%) Applications Support
5 2 (6.25%) Service Analyst
5 2 (6.25%) Infrastructure Analyst
5 2 (6.25%) 2nd Line Support
5 2 (6.25%) Desktop Support
6 1 (3.13%) Architect
6 1 (3.13%) Account Manager
6 1 (3.13%) Technical Support
6 1 (3.13%) Support Engineer
6 1 (3.13%) Support Specialist
6 1 (3.13%) Service Desk Analyst
6 1 (3.13%) Technical Specialist
6 1 (3.13%) Technical Support Specialist
6 1 (3.13%) Services Delivery Analyst
Miscellaneous
1 4 (12.50%) Life Science
2 2 (6.25%) PDA
3 1 (3.13%) Analytical Skills
3 1 (3.13%) NHS
3 1 (3.13%) AS400
Operating Systems
1 5 (15.63%) Windows
2 2 (6.25%) Android
3 1 (3.13%) UNIX
3 1 (3.13%) Linux
Processes & Methodologies
1 15 (46.88%) ITIL
2 10 (31.25%) Problem Management
3 7 (21.88%) Incident Management
4 6 (18.75%) Project Management
5 5 (15.63%) Service Management
5 5 (15.63%) Supplier Management
6 4 (12.50%) E-Commerce
6 4 (12.50%) Change Management
6 4 (12.50%) Practice Management
6 4 (12.50%) Software Deployment
6 4 (12.50%) Mentoring
6 4 (12.50%) Coaching
7 3 (9.38%) Technical Architecture
7 3 (9.38%) Validation
7 3 (9.38%) Business Continuity
7 3 (9.38%) Disaster Recovery
7 3 (9.38%) ERP
7 3 (9.38%) Knowledge Management
7 3 (9.38%) Load Testing
7 3 (9.38%) Test Scripting
Programming Languages
1 6 (18.75%) ABAP
2 3 (9.38%) C
3 1 (3.13%) SQL
Qualifications
1 4 (12.50%) SC Cleared
1 4 (12.50%) Security Cleared
2 3 (9.38%) Degree
2 3 (9.38%) MCSE
2 3 (9.38%) CCNA
2 3 (9.38%) Cisco Certification
2 3 (9.38%) Microsoft Certification
3 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 5 (15.63%) SLA
System Software
1 4 (12.50%) Active Directory
2 1 (3.13%) Oracle RAC
Systems Management
1 1 (3.13%) Oracle RMAN
1 1 (3.13%) Data Guard
Vendors
1 6 (18.75%) SAP
1 6 (18.75%) Microsoft
2 2 (6.25%) Cisco
3 1 (3.13%) Remedy
3 1 (3.13%) ServiceNow
3 1 (3.13%) Oracle
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: Excellent
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 16 days ago