The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Tyne and Wear region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 60 56 41
Rank change year-on-year
-4 -15
Permanent jobs citing Service Delivery 5 10 17
As % of all permanent IT jobs located in Tyne and Wear 0.92% 1.61% 3.20%
As % of the Processes & Methodologies category 1.23% 2.15% 4.44%
Number of salaries quoted 5 6 9
Average salary £46,983 £47,000 £52,500
Average salary % change year-on-year
-0.03% -10.47%
90% offered a salary of more than £41,293 £34,000 £40,000
10% offered a salary of more than £68,293 £53,750 £53,100
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
407 466 383
As % of all permanent IT jobs located in Tyne and Wear 74.54% 74.80% 71.99%
Number of salaries quoted 360 401 317
Average salary £37,000 £35,000 £35,000
Average salary % change year-on-year
+5.71% -
90% offered a salary of more than £28,200 £25,000 £25,000
10% offered a salary of more than £47,000 £62,500 £50,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
North East

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 18 April 2014.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Newcastle upon Tyne -8 4 £46,983 -0.03% 1
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 18 April 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 6 (50.00%) Finance
1 6 (50.00%) Agile Software Development
2 4 (33.33%) Project Management
2 4 (33.33%) ITIL
3 3 (25.00%) HTTPS
3 3 (25.00%) SLA
3 3 (25.00%) Back Office
3 3 (25.00%) Scrum
3 3 (25.00%) Blog
3 3 (25.00%) Performance Management
3 3 (25.00%) Open Source
3 3 (25.00%) Local Government
3 3 (25.00%) Stakeholder Engagement
3 3 (25.00%) Agile Project Management
3 3 (25.00%) User Stories
4 2 (16.67%) ServiceNow
4 2 (16.67%) Performance Monitoring
4 2 (16.67%) BT
4 2 (16.67%) Agresso
4 2 (16.67%) Citrix
5 1 (8.33%) Cisco Certification
5 1 (8.33%) Microsoft Certification
5 1 (8.33%) ITIL Certification
5 1 (8.33%) Lotus
5 1 (8.33%) Cisco
5 1 (8.33%) Microsoft
5 1 (8.33%) CCNA
5 1 (8.33%) Active Directory
5 1 (8.33%) PRINCE2
5 1 (8.33%) Windows

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 18 April 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) IBM Notes
1 1 (8.33%) Lotus Domino
1 1 (8.33%) MS Exchange
Applications
1 1 (8.33%) MS Office
Business Applications
1 2 (16.67%) Agresso
Communications & Networking
1 3 (25.00%) HTTPS
2 1 (8.33%) LAN
2 1 (8.33%) WAN
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) Cisco IOS
General
1 6 (50.00%) Finance
2 3 (25.00%) Back Office
2 3 (25.00%) Local Government
Job Titles
1 3 (25.00%) Technical Director
1 3 (25.00%) Product Manager
1 3 (25.00%) Chief Information Officer
2 2 (16.67%) Service Manager
3 1 (8.33%) Analyst
3 1 (8.33%) Consultant
3 1 (8.33%) Service Analyst
3 1 (8.33%) Support Manager
3 1 (8.33%) IT Support Manager
3 1 (8.33%) Services Delivery Manager
3 1 (8.33%) Service Transition Manager
3 1 (8.33%) Customer Services Manager
3 1 (8.33%) Delivery Manager
3 1 (8.33%) Service Desk Manager
3 1 (8.33%) Services Delivery Analyst
3 1 (8.33%) IT Support
3 1 (8.33%) Transition Manager
3 1 (8.33%) ERP Consultant
Miscellaneous
1 3 (25.00%) Blog
1 3 (25.00%) Open Source
2 1 (8.33%) Blackberry
2 1 (8.33%) AS400
2 1 (8.33%) Clustering
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 6 (50.00%) Agile Software Development
2 4 (33.33%) Project Management
2 4 (33.33%) ITIL
3 3 (25.00%) Scrum
3 3 (25.00%) Performance Management
3 3 (25.00%) Stakeholder Engagement
3 3 (25.00%) Agile Project Management
3 3 (25.00%) User Stories
4 2 (16.67%) Performance Monitoring
5 1 (8.33%) PRINCE2
5 1 (8.33%) ERP
5 1 (8.33%) Capacity Planning
Qualifications
1 1 (8.33%) Cisco Certification
1 1 (8.33%) Microsoft Certification
1 1 (8.33%) ITIL Certification
1 1 (8.33%) CCNA
1 1 (8.33%) MCSE
1 1 (8.33%) MCITP
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 1 (8.33%) Active Directory
Vendors
1 2 (16.67%) ServiceNow
1 2 (16.67%) BT
1 2 (16.67%) Citrix
2 1 (8.33%) Lotus
2 1 (8.33%) Cisco
2 1 (8.33%) Microsoft
2 1 (8.33%) MobileIron
Newcastle Upon Tyne, Tyne and Wear
The People Network
Posted: 5 days ago