The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 59 45 55
Rank change year-on-year
-14 +10
Permanent jobs citing Service Delivery 14 13 6
As % of all permanent IT jobs located in Tyne and Wear 2.30% 2.74% 1.29%
As % of the Processes & Methodologies category 2.72% 3.20% 1.68%
Number of salaries quoted 14 13 4
Average salary £42,500 £60,000 £56,730
Average salary % change year-on-year
-29.16% +5.76%
90% offered a salary of more than £29,000 £41,500 £36,829
10% offered a salary of more than £60,000 £78,500 £73,019
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
514 406 358
As % of all permanent IT jobs located in Tyne and Wear 84.40% 85.65% 77.16%
Number of salaries quoted 441 361 318
Average salary £38,000 £42,000 £37,500
Average salary % change year-on-year
-9.52% +12.00%
90% offered a salary of more than £28,780 £28,000 £25,000
10% offered a salary of more than £55,000 £55,000 £58,300
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 27 November 2014.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -7 12 £45,000 -28.00% 3
Sunderland -5 1 £45,000 -11.76% 1
Wallsend - 1 £29,000 -
Gateshead - 1 £29,000 -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 27 November 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 13 (46.43%) ITIL
2 7 (25.00%) Finance
2 7 (25.00%) Line Management
3 6 (21.43%) Service Management
3 6 (21.43%) Windows
4 5 (17.86%) Incident Management
5 4 (14.29%) Problem Management
5 4 (14.29%) SAP
5 4 (14.29%) Cisco
5 4 (14.29%) Project Management
5 4 (14.29%) Change Management
5 4 (14.29%) Stakeholder Management
6 3 (10.71%) SAP FI/CO
6 3 (10.71%) AS400
6 3 (10.71%) Risk Management
6 3 (10.71%) SLA
6 3 (10.71%) SAP FI
6 3 (10.71%) Active Directory
6 3 (10.71%) ITIL Certification
6 3 (10.71%) ABAP
6 3 (10.71%) QA
6 3 (10.71%) Enterprise Architecture
6 3 (10.71%) SAP CO
6 3 (10.71%) SAP SCM
7 2 (7.14%) PDA
7 2 (7.14%) Local Government
7 2 (7.14%) Business Continuity
7 2 (7.14%) Supplier Management
7 2 (7.14%) Retail Banking
7 2 (7.14%) Android

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 27 November 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (3.57%) MS Project
1 1 (3.57%) MS Excel
1 1 (3.57%) MS Visio
Business Applications
1 3 (10.71%) SAP FI
1 3 (10.71%) SAP FI/CO
1 3 (10.71%) SAP CO
1 3 (10.71%) SAP SCM
2 1 (3.57%) SAP ERP
2 1 (3.57%) Oracle 11i
2 1 (3.57%) SAP Oil and Gas
Cloud Services
1 1 (3.57%) SaaS
Communications & Networking
1 1 (3.57%) LAN
1 1 (3.57%) WAN
1 1 (3.57%) Unified Communications
Database & Business Intelligence
1 1 (3.57%) SQL Server
1 1 (3.57%) Oracle9i Database
1 1 (3.57%) Oracle Database 10g
1 1 (3.57%) SQL Server 2000
1 1 (3.57%) Oracle Database 11g
1 1 (3.57%) SQL Server 2008
1 1 (3.57%) Oracle Database
General
1 7 (25.00%) Finance
2 2 (7.14%) Manufacturing
2 2 (7.14%) Banking
2 2 (7.14%) Retail
2 2 (7.14%) Local Government
2 2 (7.14%) Retail Banking
3 1 (3.57%) Marketing
3 1 (3.57%) Advertising
3 1 (3.57%) Back Office
3 1 (3.57%) Electronics
3 1 (3.57%) Telecoms
Job Titles
1 10 (35.71%) Service Manager
2 9 (32.14%) Delivery Manager
3 7 (25.00%) Services Delivery Manager
4 3 (10.71%) Analyst
5 2 (7.14%) 2nd Line Support
5 2 (7.14%) Desktop Support
5 2 (7.14%) Transition Manager
5 2 (7.14%) Incident Manager
5 2 (7.14%) Head of IT
6 1 (3.57%) Applications Manager
6 1 (3.57%) IT Services Manager
6 1 (3.57%) Solutions Analyst
6 1 (3.57%) SAP Manager
6 1 (3.57%) ITIL Service Manager
6 1 (3.57%) Head of Service Management
6 1 (3.57%) Head of Infrastructure
6 1 (3.57%) Head of Security
6 1 (3.57%) Head of Architecture
6 1 (3.57%) Infrastructure Delivery Manager
6 1 (3.57%) Head of Enterprise Architecture
Miscellaneous
1 3 (10.71%) AS400
2 2 (7.14%) PDA
3 1 (3.57%) Life Science
3 1 (3.57%) NHS
3 1 (3.57%) DTV
Operating Systems
1 6 (21.43%) Windows
2 2 (7.14%) Android
Processes & Methodologies
1 13 (46.43%) ITIL
2 7 (25.00%) Line Management
3 6 (21.43%) Service Management
4 5 (17.86%) Incident Management
5 4 (14.29%) Problem Management
5 4 (14.29%) Project Management
5 4 (14.29%) Change Management
5 4 (14.29%) Stakeholder Management
6 3 (10.71%) Enterprise Architecture
6 3 (10.71%) Risk Management
7 2 (7.14%) Supplier Management
7 2 (7.14%) Business Continuity
7 2 (7.14%) Agile Software Development
7 2 (7.14%) TOGAF
7 2 (7.14%) B2C
7 2 (7.14%) PRINCE2
8 1 (3.57%) ERP
8 1 (3.57%) Business Intelligence
8 1 (3.57%) Process Management
8 1 (3.57%) Document Management
Programming Languages
1 3 (10.71%) ABAP
Qualifications
1 3 (10.71%) ITIL Certification
2 1 (3.57%) Degree
2 1 (3.57%) SC Cleared
2 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 3 (10.71%) SLA
1 3 (10.71%) QA
System Software
1 3 (10.71%) Active Directory
2 1 (3.57%) Oracle RMAN
2 1 (3.57%) Oracle RAC
Systems Management
1 1 (3.57%) Data Guard
Vendors
1 4 (14.29%) SAP
1 4 (14.29%) Cisco
2 2 (7.14%) Microsoft
3 1 (3.57%) Oracle
Newcastle Upon Tyne, Tyne and Wear
Randstad Technologies
Salary: £28000 - £30000 per annum + good benefits
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From Entry-Level up to £29,000 DOE + Benefits
Posted: 27 days ago