The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 57 46 45
Rank change year-on-year
-11 -1
Permanent jobs citing Service Delivery 13 15 13
As % of all permanent IT jobs located in Tyne and Wear 2.05% 2.90% 2.67%
As % of the Processes & Methodologies category 2.47% 3.57% 3.46%
Number of salaries quoted 12 13 4
Average salary £67,500 £62,500 £47,615
Average salary % change year-on-year
+8.00% +31.26%
90% offered a salary of more than £42,500 £28,000 £27,230
10% offered a salary of more than £96,750 £80,000 £56,730
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
526 420 376
As % of all permanent IT jobs located in Tyne and Wear 82.83% 81.08% 77.21%
Number of salaries quoted 385 371 315
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £60,000 £56,730 £56,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 1 October 2014.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -12 10 £72,500 +11.53% 1
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 1 October 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 12 (41.38%) Finance
2 10 (34.48%) ITIL
2 10 (34.48%) Line Management
3 8 (27.59%) Stakeholder Management
4 7 (24.14%) Change Management
5 6 (20.69%) Risk Management
5 6 (20.69%) Service Management
5 6 (20.69%) Agile Software Development
6 5 (17.24%) Banking
6 5 (17.24%) QA
6 5 (17.24%) Project Management
7 4 (13.79%) PRINCE2
7 4 (13.79%) Incident Management
7 4 (13.79%) Problem Management
7 4 (13.79%) Retail Banking
7 4 (13.79%) Business Continuity
7 4 (13.79%) Retail
8 3 (10.34%) Enterprise Architecture
8 3 (10.34%) ITIL Certification
8 3 (10.34%) Stakeholder Engagement
9 2 (6.90%) Oracle Database
9 2 (6.90%) Oracle RAC
9 2 (6.90%) Scrum
9 2 (6.90%) Oracle RMAN
9 2 (6.90%) Manufacturing
9 2 (6.90%) Advertising
9 2 (6.90%) AS400
9 2 (6.90%) Telecoms
9 2 (6.90%) SQL Server 2000
9 2 (6.90%) SLA

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 1 October 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Business Applications
1 2 (6.90%) Oracle 11i
2 1 (3.45%) SAP Oil and Gas
2 1 (3.45%) SAP ERP
Cloud Services
1 1 (3.45%) SaaS
Communications & Networking
1 1 (3.45%) HTTPS
1 1 (3.45%) Unified Communications
Database & Business Intelligence
1 2 (6.90%) Oracle Database
1 2 (6.90%) SQL Server 2000
1 2 (6.90%) Oracle Database 10g
1 2 (6.90%) Oracle9i Database
1 2 (6.90%) SQL Server
1 2 (6.90%) Oracle Database 11g
1 2 (6.90%) SQL Server 2008
General
1 12 (41.38%) Finance
2 5 (17.24%) Banking
3 4 (13.79%) Retail Banking
3 4 (13.79%) Retail
4 2 (6.90%) Manufacturing
4 2 (6.90%) Advertising
4 2 (6.90%) Telecoms
4 2 (6.90%) Local Government
5 1 (3.45%) Marketing
5 1 (3.45%) Electronics
5 1 (3.45%) Back Office
Job Titles
1 6 (20.69%) Delivery Manager
2 5 (17.24%) Service Manager
3 3 (10.34%) Infrastructure Manager
3 3 (10.34%) Chief Information Officer
3 3 (10.34%) Analyst
3 3 (10.34%) Technical Director
4 2 (6.90%) Head of Infrastructure
4 2 (6.90%) Infrastructure Delivery Manager
4 2 (6.90%) Support Analyst
4 2 (6.90%) Applications Support
4 2 (6.90%) Services Delivery Manager
4 2 (6.90%) Project Manager
4 2 (6.90%) PRINCE2 Project Manager
4 2 (6.90%) Applications Support Analyst
4 2 (6.90%) Product Manager
4 2 (6.90%) Transition Manager
4 2 (6.90%) Incident Manager
4 2 (6.90%) Head of IT
4 2 (6.90%) Applications Manager
4 2 (6.90%) IT Services Manager
Miscellaneous
1 2 (6.90%) AS400
2 1 (3.45%) Blog
2 1 (3.45%) DTV
2 1 (3.45%) Analytical Skills
2 1 (3.45%) Open Source
Operating Systems
1 2 (6.90%) Windows
Processes & Methodologies
1 10 (34.48%) ITIL
1 10 (34.48%) Line Management
2 8 (27.59%) Stakeholder Management
3 7 (24.14%) Change Management
4 6 (20.69%) Risk Management
4 6 (20.69%) Service Management
4 6 (20.69%) Agile Software Development
5 5 (17.24%) Project Management
6 4 (13.79%) PRINCE2
6 4 (13.79%) Incident Management
6 4 (13.79%) Problem Management
6 4 (13.79%) Business Continuity
7 3 (10.34%) Enterprise Architecture
7 3 (10.34%) Stakeholder Engagement
8 2 (6.90%) Scrum
8 2 (6.90%) B2C
8 2 (6.90%) TOGAF
8 2 (6.90%) Document Management
9 1 (3.45%) Business Analysis
9 1 (3.45%) Risk Assessment
Qualifications
1 3 (10.34%) ITIL Certification
2 2 (6.90%) PRINCE2 Certification
3 1 (3.45%) Degree
Quality Assurance & Compliance
1 5 (17.24%) QA
2 2 (6.90%) SLA
System Software
1 2 (6.90%) Oracle RAC
1 2 (6.90%) Oracle RMAN
Systems Management
1 2 (6.90%) Data Guard
Vendors
1 2 (6.90%) Cisco
1 2 (6.90%) Microsoft
1 2 (6.90%) Oracle
2 1 (3.45%) SAP
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From £18,000 to £29,000 per annum depending on experience + benefits
Posted: Yesterday