The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Services Delivery
Rank 49 63 52
Rank change year-on-year
+14 -11
Permanent jobs citing Service Delivery 29 10 16
As % of all permanent IT jobs located in Tyne and Wear 4.76% 1.85% 2.50%
As % of the Processes & Methodologies category 5.65% 2.21% 3.28%
Number of salaries quoted 25 9 14
Median salary £35,000 £35,000 £68,750
Median salary % change year-on-year
- -49.09%
90% offered a salary of more than £18,100 £30,700 £31,750
10% offered a salary of more than £50,000 £51,000 £90,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
513 453 488
As % of all permanent IT jobs located in Tyne and Wear 84.24% 83.58% 76.25%
Number of salaries quoted 451 364 381
Median salary £39,000 £37,500 £37,050
Median salary % change year-on-year
+4.00% +1.21%
90% offered a salary of more than £30,000 £29,500 £25,000
10% offered a salary of more than £65,000 £47,500 £50,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 29 June 2016.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +8 23 £37,000 -7.50% 10
Jarrow - 3 £16,500 -
South Shields - 3 £32,000 -
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 29 June 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Delivery.

1 26 (42.62%) Microsoft
2 24 (39.34%) ITIL
3 18 (29.51%) SLA
3 18 (29.51%) Finance
4 14 (22.95%) Windows
4 14 (22.95%) SQL Server
5 13 (21.31%) Windows Server
6 11 (18.03%) Unit4 Business World
6 11 (18.03%) MS Office
6 11 (18.03%) Agile Software Development
7 9 (14.75%) Telecoms
7 9 (14.75%) Problem Management
7 9 (14.75%) Data Protection
7 9 (14.75%) Windows Server 2008
7 9 (14.75%) MS Exchange
7 9 (14.75%) Back Office
8 8 (13.11%) Windows Server 2003
8 8 (13.11%) Active Directory
8 8 (13.11%) DHCP
9 7 (11.48%) DNS
9 7 (11.48%) MCSE
9 7 (11.48%) Microsoft Certification
9 7 (11.48%) Blackberry
9 7 (11.48%) Project Management
9 7 (11.48%) SolarWinds
9 7 (11.48%) VMware Infrastructure
9 7 (11.48%) PowerShell
9 7 (11.48%) SCOM
9 7 (11.48%) Video Conferencing
9 7 (11.48%) VMware

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (14.75%) MS Exchange
2 7 (11.48%) Exchange Server 2010
2 7 (11.48%) Exchange Server 2013
2 7 (11.48%) Skype for Business
3 2 (3.28%) IIS
4 1 (1.64%) Documentum
Applications
1 11 (18.03%) MS Office
2 6 (9.84%) MS Excel
Business Applications
1 11 (18.03%) Unit4 Business World
Cloud Services
1 7 (11.48%) Office 365
2 2 (3.28%) Amazon AWS
2 2 (3.28%) Heroku
2 2 (3.28%) Microsoft Azure
2 2 (3.28%) SaaS
Communications & Networking
1 8 (13.11%) DHCP
2 7 (11.48%) DNS
2 7 (11.48%) Skype
3 2 (3.28%) HTTP
3 2 (3.28%) SSL
4 1 (1.64%) TCP/IP
Database & Business Intelligence
1 14 (22.95%) SQL Server
2 1 (1.64%) SQL Server 2008
Development Applications
1 2 (3.28%) Git (software)
1 2 (3.28%) JIRA
1 2 (3.28%) Team Foundation Server
1 2 (3.28%) Visual Studio
General
1 18 (29.51%) Finance
2 9 (14.75%) Back Office
2 9 (14.75%) Telecoms
3 5 (8.20%) Local Government
Job Titles
1 13 (21.31%) Administrator
2 9 (14.75%) Pensions Administrator
3 6 (9.84%) Wintel Engineer
4 5 (8.20%) Systems Manager
5 4 (6.56%) 3rd Line Engineer
5 4 (6.56%) Analyst
5 4 (6.56%) Operations Manager
5 4 (6.56%) Support Engineer
5 4 (6.56%) Unix Engineer
5 4 (6.56%) Unix Support
5 4 (6.56%) Unix Support Engineer
6 3 (4.92%) DBA
6 3 (4.92%) Programme Director
6 3 (4.92%) Service Analyst
6 3 (4.92%) Service Desk Analyst
6 3 (4.92%) Service Manager
6 3 (4.92%) SQL DBA
6 3 (4.92%) Team Leader
7 2 (3.28%) C# Developer
7 2 (3.28%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (6.56%) Ruby on Rails
2 2 (3.28%) .NET
2 2 (3.28%) ASP.NET
2 2 (3.28%) REST
2 2 (3.28%) Web Services
3 1 (1.64%) CSS
3 1 (1.64%) HTML
3 1 (1.64%) jQuery
Miscellaneous
1 7 (11.48%) Analytical Skills
1 7 (11.48%) Blackberry
1 7 (11.48%) Video Conferencing
2 5 (8.20%) Management Information System
2 5 (8.20%) Public Cloud
2 5 (8.20%) Statistics
3 2 (3.28%) Enterprise Software
3 2 (3.28%) NHS
4 1 (1.64%) Data Centre
4 1 (1.64%) Mobile App
4 1 (1.64%) Virtual Team
Operating Systems
1 14 (22.95%) Windows
2 13 (21.31%) Windows Server
3 9 (14.75%) Windows Server 2008
4 8 (13.11%) Windows Server 2003
5 7 (11.48%) Windows Server 2012
6 5 (8.20%) Solaris
7 4 (6.56%) AIX
7 4 (6.56%) Unix
8 1 (1.64%) Linux
Processes & Methodologies
1 24 (39.34%) ITIL
2 11 (18.03%) Agile Software Development
3 9 (14.75%) Data Protection
3 9 (14.75%) Problem Management
4 7 (11.48%) Infrastructure Monitoring
4 7 (11.48%) Mobile Device Management
4 7 (11.48%) Project Management
5 6 (9.84%) Continuous Improvement
5 6 (9.84%) DevOps
5 6 (9.84%) Service Management
5 6 (9.84%) Time Management
6 5 (8.20%) Business Transformation
6 5 (8.20%) Mentoring
6 5 (8.20%) Performance Management
6 5 (8.20%) Waterfall
7 4 (6.56%) CRM
7 4 (6.56%) Incident Management
7 4 (6.56%) QMS
7 4 (6.56%) Quality Management
7 4 (6.56%) Release Management
Programming Languages
1 7 (11.48%) PowerShell
2 5 (8.20%) Java
3 4 (6.56%) PHP
3 4 (6.56%) Ruby
4 3 (4.92%) JavaScript
4 3 (4.92%) SQL
5 2 (3.28%) C#
6 1 (1.64%) C
Qualifications
1 7 (11.48%) MCSE
1 7 (11.48%) Microsoft Certification
2 4 (6.56%) ITIL Certification
3 2 (3.28%) CIPD
3 2 (3.28%) Degree
Quality Assurance & Compliance
1 18 (29.51%) SLA
2 2 (3.28%) QA
System Software
1 8 (13.11%) Active Directory
2 7 (11.48%) VMware Infrastructure
3 2 (3.28%) Firmware
4 1 (1.64%) XenApp
Systems Management
1 7 (11.48%) SCOM
Vendors
1 26 (42.62%) Microsoft
2 7 (11.48%) MobileIron
2 7 (11.48%) SolarWinds
2 7 (11.48%) VMware
3 4 (6.56%) ServiceNow
4 1 (1.64%) BT
4 1 (1.64%) Citrix
4 1 (1.64%) EMC
4 1 (1.64%) NetApp
4 1 (1.64%) Oracle
4 1 (1.64%) Pega
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Salary: £35409.00 - £39842.00 per annum + Benefit&bonus
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Adria Solutions Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
CGI
Salary: £50000 - £65000 per annum + benefits
Posted: 8 days ago
Newcastle upon Tyne
Capita plc
Posted: 23 days ago