The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 58 39 46
Rank change year-on-year
-19 +7
Permanent jobs citing Service Delivery 12 19 14
As % of all permanent IT jobs located in Tyne and Wear 1.82% 3.78% 2.87%
As % of the Processes & Methodologies category 2.17% 4.57% 3.70%
Number of salaries quoted 11 17 5
Average salary £42,500 £62,500 £38,500
Average salary % change year-on-year
-32.00% +62.33%
90% offered a salary of more than £35,000 £29,000 £24,760
10% offered a salary of more than £97,500 £80,000 £56,730
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
553 416 378
As % of all permanent IT jobs located in Tyne and Wear 83.66% 82.87% 77.62%
Number of salaries quoted 429 375 325
Average salary £37,500 £42,500 £37,500
Average salary % change year-on-year
-11.76% +13.33%
90% offered a salary of more than £27,500 £27,607 £26,500
10% offered a salary of more than £55,000 £56,730 £57,900
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Tyne and Wear

Service Delivery
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Tyne and Wear region.

Service Delivery Salary Trend in Tyne and Wear

Service Delivery
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Delivery across the Tyne and Wear region over the 3 months to 22 October 2014.

Service Delivery Salary Histogram in Tyne and Wear

Service Delivery
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Tyne and Wear region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -18 9 £45,000 -28.00% 4
Service Delivery
North East

Service Delivery
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 22 October 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 13 (43.33%) ITIL
2 10 (33.33%) Finance
2 10 (33.33%) Line Management
3 7 (23.33%) Stakeholder Management
3 7 (23.33%) Change Management
4 6 (20.00%) Service Management
4 6 (20.00%) Risk Management
5 5 (16.67%) Agile Software Development
5 5 (16.67%) Incident Management
5 5 (16.67%) Problem Management
5 5 (16.67%) QA
6 4 (13.33%) Retail Banking
6 4 (13.33%) Banking
6 4 (13.33%) Retail
6 4 (13.33%) Business Continuity
6 4 (13.33%) ITIL Certification
6 4 (13.33%) PRINCE2
7 3 (10.00%) SLA
7 3 (10.00%) Microsoft
7 3 (10.00%) Project Management
7 3 (10.00%) Enterprise Architecture
7 3 (10.00%) Local Government
8 2 (6.67%) Oracle Database
8 2 (6.67%) Stakeholder Engagement
8 2 (6.67%) SQL Server 2008
8 2 (6.67%) Data Guard
8 2 (6.67%) Oracle Database 11g
8 2 (6.67%) Oracle RAC
8 2 (6.67%) SQL Server 2000
8 2 (6.67%) B2C

Service Delivery
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 22 October 2014, IT jobs across the Tyne and Wear region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (3.33%) MS Excel
1 1 (3.33%) MS Visio
1 1 (3.33%) MS Project
Business Applications
1 2 (6.67%) Oracle 11i
2 1 (3.33%) SAP Oil and Gas
2 1 (3.33%) SAP ERP
Cloud Services
1 1 (3.33%) SaaS
Communications & Networking
1 1 (3.33%) LAN
1 1 (3.33%) WAN
1 1 (3.33%) Unified Communications
Database & Business Intelligence
1 2 (6.67%) Oracle Database
1 2 (6.67%) SQL Server 2008
1 2 (6.67%) Oracle Database 11g
1 2 (6.67%) SQL Server 2000
1 2 (6.67%) Oracle Database 10g
1 2 (6.67%) SQL Server
1 2 (6.67%) Oracle9i Database
General
1 10 (33.33%) Finance
2 4 (13.33%) Retail Banking
2 4 (13.33%) Banking
2 4 (13.33%) Retail
3 3 (10.00%) Local Government
4 2 (6.67%) Manufacturing
4 2 (6.67%) Advertising
5 1 (3.33%) Electronics
5 1 (3.33%) Telecoms
5 1 (3.33%) Back Office
5 1 (3.33%) Marketing
Job Titles
1 8 (26.67%) Delivery Manager
2 7 (23.33%) Service Manager
3 4 (13.33%) Services Delivery Manager
4 3 (10.00%) Analyst
4 3 (10.00%) Chief Information Officer
4 3 (10.00%) Technical Director
5 2 (6.67%) Head of Infrastructure
5 2 (6.67%) Infrastructure Delivery Manager
5 2 (6.67%) Support Analyst
5 2 (6.67%) Project Manager
5 2 (6.67%) Applications Support Analyst
5 2 (6.67%) Infrastructure Manager
5 2 (6.67%) Applications Support
5 2 (6.67%) Transition Manager
5 2 (6.67%) Incident Manager
5 2 (6.67%) PRINCE2 Project Manager
5 2 (6.67%) Head of IT
5 2 (6.67%) Applications Manager
5 2 (6.67%) IT Services Manager
6 1 (3.33%) ITIL Manager
Miscellaneous
1 2 (6.67%) AS400
2 1 (3.33%) NHS
2 1 (3.33%) DTV
Operating Systems
1 2 (6.67%) Windows
Processes & Methodologies
1 13 (43.33%) ITIL
2 10 (33.33%) Line Management
3 7 (23.33%) Stakeholder Management
3 7 (23.33%) Change Management
4 6 (20.00%) Service Management
4 6 (20.00%) Risk Management
5 5 (16.67%) Agile Software Development
5 5 (16.67%) Incident Management
5 5 (16.67%) Problem Management
6 4 (13.33%) Business Continuity
6 4 (13.33%) PRINCE2
7 3 (10.00%) Project Management
7 3 (10.00%) Enterprise Architecture
8 2 (6.67%) Stakeholder Engagement
8 2 (6.67%) B2C
8 2 (6.67%) TOGAF
8 2 (6.67%) Document Management
8 2 (6.67%) Supplier Management
9 1 (3.33%) Business Analysis
9 1 (3.33%) Programme Management
Qualifications
1 4 (13.33%) ITIL Certification
2 2 (6.67%) PRINCE2 Certification
3 1 (3.33%) Degree
Quality Assurance & Compliance
1 5 (16.67%) QA
2 3 (10.00%) SLA
System Software
1 2 (6.67%) Oracle RAC
1 2 (6.67%) Oracle RMAN
2 1 (3.33%) Active Directory
Systems Management
1 2 (6.67%) Data Guard
Vendors
1 3 (10.00%) Microsoft
2 2 (6.67%) Cisco
2 2 (6.67%) Oracle
3 1 (3.33%) SAP
Newcastle Upon Tyne, Tyne and Wear
Directions On-line Ltd
Salary: From £43,000 to £45,000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Yoh Company
Salary: £55000 - £65000 per annum
Posted: 6 days ago
Tyne and Wear
Northern Recruitment Group
Salary: From £40,000 to £45,000 per annum
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: benefits
Posted: 7 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From £18,000 to £29,000 per annum depending on experience + benefits
Posted: 22 days ago