Service Desk Technician Contracts in the UK excluding London

Service Desk Technician
UK > UK excluding London

The median Service Desk Technician daily rate in the UK excluding London is £168 according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 393 453 500
Rank change year-on-year +60 +47 -77
Contract jobs requiring a Service Desk Technician 8 8 12
As % of all contract jobs advertised in the UK excluding London 0.039% 0.033% 0.039%
As % of the Job Titles category 0.042% 0.035% 0.041%
Number of daily rates quoted 4 6 9
10th Percentile - £148 £101
25th Percentile £121 £158 £123
Median daily rate (50th Percentile) £168 £178 £130
Median % change year-on-year -5.63% +36.54% +2.72%
75th Percentile £244 £180 £143
90th Percentile - £190 £205
UK median daily rate £213 £180 £133
% change year-on-year +18.06% +35.85% +4.69%
Number of hourly rates quoted 3 1 2
10th Percentile £15.73 - £12.67
25th Percentile £17.71 - £13.03
Median hourly rate £21.00 £15.00 £14.09
Median % change year-on-year +40.00% +6.50% -19.51%
75th Percentile - - £15.57
90th Percentile - - £16.20
UK median hourly rate £21.00 £180.00 £14.09
% change year-on-year -88.33% +1177.96% -19.51%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,242 22,667 29,600
% of contract IT jobs with a recognized job title 92.63% 94.17% 95.83%
Number of daily rates quoted 11,749 15,893 20,733
10th Percentile £213 £225 £200
25th Percentile £363 £395 £363
Median daily rate (50th Percentile) £492 £500 £475
Median % change year-on-year -1.70% +5.26% +11.76%
75th Percentile £598 £595 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,243 1,165 1,485
10th Percentile £12.50 £13.45 £12.02
25th Percentile £15.75 £18.09 £14.25
Median hourly rate £39.55 £42.50 £19.50
Median % change year-on-year -6.94% +117.95% +2.63%
75th Percentile £61.30 £65.00 £42.51
90th Percentile £73.75 £75.00 £60.00
UK median hourly rate £36.42 £45.00 £23.50
% change year-on-year -19.07% +91.49% +3.14%

Service Desk Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Desk Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Desk Technician in the UK excluding London

Service Desk Technician
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Desk Technician in the UK excluding London.

Daily rate trend for Service Desk Technician in the UK excluding London

Service Desk Technician
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Desk Technician in the UK excluding London.

Hourly rate trend for Service Desk Technician in the UK excluding London

Service Desk Technician
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the UK excluding London region over the 6 months to 30 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South West +13 4 £123 -
West Midlands - 2 £213 -
Midlands - 2 £213 - 1
Wales +16 1 £213 +49.12%
East of England +8 1 - - 1
Service Desk Technician
UK

Service Desk Technician Skill Set
Top 16 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 30 April 2024, Service Desk Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Desk Technician in the job title.

1 8 (100.00%) Windows
2 6 (75.00%) Microsoft
3 5 (62.50%) Microsoft 365
4 4 (50.00%) Linux
5 3 (37.50%) Microsoft Office
5 3 (37.50%) SC Cleared
5 3 (37.50%) Security Cleared
6 2 (25.00%) Social Skills
6 2 (25.00%) Video Conferencing
6 2 (25.00%) Wi-Fi
6 2 (25.00%) ITIL
7 1 (12.50%) SLA
7 1 (12.50%) Asset Management
7 1 (12.50%) Windows 10
7 1 (12.50%) Customer Service
7 1 (12.50%) Problem-Solving

Service Desk Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (37.50%) Microsoft Office
Cloud Services
1 5 (62.50%) Microsoft 365
Communications & Networking
1 2 (25.00%) Wi-Fi
General
1 2 (25.00%) Social Skills
Miscellaneous
1 2 (25.00%) Video Conferencing
Operating Systems
1 8 (100.00%) Windows
2 4 (50.00%) Linux
3 1 (12.50%) Windows 10
Processes & Methodologies
1 2 (25.00%) ITIL
2 1 (12.50%) Asset Management
2 1 (12.50%) Customer Service
2 1 (12.50%) Problem-Solving
Qualifications
1 3 (37.50%) SC Cleared
1 3 (37.50%) Security Cleared
Quality Assurance & Compliance
1 1 (12.50%) SLA
Vendors
1 6 (75.00%) Microsoft