Service Desk Technician Jobs in the UK excluding London

Service Desk Technician
UK > UK excluding London

The median Service Desk Technician salary in the UK excluding London is £30,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 717 741 831
Rank change year-on-year +24 +90 -161
Permanent jobs requiring a Service Desk Technician 40 20 18
As % of all permanent jobs advertised in the UK excluding London 0.056% 0.033% 0.025%
As % of the Job Titles category 0.060% 0.037% 0.027%
Number of salaries quoted 34 12 18
10th Percentile £26,000 £23,775 £19,850
25th Percentile £27,500 £24,000 £20,563
Median annual salary (50th Percentile) £30,000 £26,000 £24,750
Median % change year-on-year +15.38% +5.05% +0.80%
75th Percentile £32,500 £30,977 £27,000
90th Percentile £33,000 £40,769 £28,775
UK median annual salary £30,000 £26,000 £25,500
% change year-on-year +15.38% +1.96% +3.86%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,217 53,628 67,833
% of permanent jobs with a recognized job title 94.79% 89.16% 95.77%
Number of salaries quoted 47,585 30,477 42,470
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Desk Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Desk Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Desk Technician in the UK excluding London

Service Desk Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Desk Technician in the UK excluding London.

Salary trend for Service Desk Technician in the UK excluding London

Service Desk Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Desk Technician in the UK excluding London over the 6 months to 9 May 2024.

Salary histogram for Service Desk Technician in the UK excluding London

Service Desk Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the UK excluding London region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East of England +26 15 £30,000 +21.21% 1
North of England +56 9 £30,000 -7.63% 1
Yorkshire +92 6 £30,000 +15.38% 1
South East +4 6 £32,000 +19.45% 5
South West -18 4 £26,000 +6.12%
Scotland - 4 £28,500 -
North East -5 2 £26,500 -34.57%
Midlands - 2 £28,000 - 2
West Midlands - 1 £28,000 - 1
North West - 1 £250,000 -
East Midlands - 1 - - 1
Service Desk Technician
UK

Service Desk Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 May 2024, Service Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Desk Technician in the job title.

1 24 (60.00%) Windows
2 21 (52.50%) Microsoft 365
3 18 (45.00%) Customer Service
4 16 (40.00%) Microsoft
5 14 (35.00%) ITIL
6 13 (32.50%) Azure
7 11 (27.50%) Active Directory
8 10 (25.00%) TCP/IP
8 10 (25.00%) Windows 10
9 9 (22.50%) Analytical Skills
9 9 (22.50%) Police
9 9 (22.50%) Cybersecurity
9 9 (22.50%) Microsoft Office
10 8 (20.00%) LAN
10 8 (20.00%) WAN
10 8 (20.00%) NHS
10 8 (20.00%) Firewall
10 8 (20.00%) Security Cleared
10 8 (20.00%) DBS Check
11 5 (12.50%) A+ Certification
11 5 (12.50%) Collaborative Working
11 5 (12.50%) Degree
11 5 (12.50%) Social Skills
12 4 (10.00%) Multi-Factor Authentication
12 4 (10.00%) Problem-Solving
12 4 (10.00%) Dell
13 3 (7.50%) SLA
13 3 (7.50%) Banking
13 3 (7.50%) Computer Security
14 2 (5.00%) Service Delivery

Service Desk Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.50%) Microsoft Exchange
Applications
1 9 (22.50%) Microsoft Office
2 1 (2.50%) AutoCAD
2 1 (2.50%) SOLIDWORKS
Cloud Services
1 21 (52.50%) Microsoft 365
2 13 (32.50%) Azure
Communications & Networking
1 10 (25.00%) TCP/IP
2 8 (20.00%) Firewall
2 8 (20.00%) LAN
2 8 (20.00%) WAN
3 2 (5.00%) Remote Desktop
4 1 (2.50%) ADSL
4 1 (2.50%) Broadband
4 1 (2.50%) DHCP
4 1 (2.50%) DNS
4 1 (2.50%) Internet
4 1 (2.50%) NAS
4 1 (2.50%) VPN
General
1 9 (22.50%) Analytical Skills
1 9 (22.50%) Police
2 5 (12.50%) Social Skills
3 3 (7.50%) Banking
4 1 (2.50%) Finance
4 1 (2.50%) Manufacturing
4 1 (2.50%) Marketing
4 1 (2.50%) Telecoms
Miscellaneous
1 8 (20.00%) NHS
2 1 (2.50%) Driving Licence
2 1 (2.50%) Self-Motivation
Operating Systems
1 24 (60.00%) Windows
2 10 (25.00%) Windows 10
3 2 (5.00%) Windows Server
4 1 (2.50%) Windows 7
4 1 (2.50%) Windows Server 2012
4 1 (2.50%) Windows Server 2016
4 1 (2.50%) Windows Server 2019
Processes & Methodologies
1 18 (45.00%) Customer Service
2 14 (35.00%) ITIL
3 9 (22.50%) Cybersecurity
4 5 (12.50%) Collaborative Working
5 4 (10.00%) Multi-Factor Authentication
5 4 (10.00%) Problem-Solving
6 3 (7.50%) Computer Security
7 2 (5.00%) ITSM
7 2 (5.00%) Service Delivery
8 1 (2.50%) Break/Fix
8 1 (2.50%) CAD
8 1 (2.50%) Customer Experience
8 1 (2.50%) Data Protection
8 1 (2.50%) Deployment Automation
8 1 (2.50%) Mathematics
8 1 (2.50%) Mentoring
8 1 (2.50%) Office Automation
8 1 (2.50%) Preventative Maintenance
Qualifications
1 8 (20.00%) DBS Check
1 8 (20.00%) Security Cleared
2 5 (12.50%) A+ Certification
2 5 (12.50%) Degree
3 1 (2.50%) MCP
3 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 3 (7.50%) SLA
2 1 (2.50%) QA
System Software
1 11 (27.50%) Active Directory
Vendors
1 16 (40.00%) Microsoft
2 4 (10.00%) Dell
3 2 (5.00%) Apple