The statistics below represent IT contracts advertised across the UK that had Service Desk Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 630 655 625
Rank change year-on-year
+25 -30
Contract jobs requiring a Service Desk Technician 22 18 16
As % of all contract IT jobs located in the UK 0.041% 0.031% 0.027%
As % of the Job Titles category 0.044% 0.033% 0.030%
Number of daily rates quoted 4 1 2
Median daily rate £160 £100 £138
Median daily rate % change year-on-year
+60.00% -27.27%
90% offered a daily rate of more than £119 £100 £108
10% offered a daily rate of more than £208 £100 £168
UK excluding London median daily rate £200 £100 £138
% change year-on-year
+100.00% -27.27%
Number of hourly rates quoted 12 17 11
Median hourly rate £11.13 £12.00 £12.50
Median hourly rate % change year-on-year
-7.29% -4.00%
90% offered a hourly rate of more than £8.75 £9.75 £9.63
10% offered a hourly rate of more than £11.75 £12.66 £21.00
UK excluding London median hourly rate £11.13 £12.00 £12.50
% change year-on-year
-7.29% -4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50426 54977 54154
As % of all contract IT jobs located in the UK 94.62% 94.99% 92.92%
Number of daily rates quoted 32986 35136 33089
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1704 2093 2157
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Desk Technician
Jobs Demand Trend

The demand trend of IT contracts that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in the UK

Service Desk Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Technician within the UK.

Service Desk Technician Daily Rate Trend in the UK

Service Desk Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Technician within the UK.

Service Desk Technician Hourly Rate Trend in the UK

Service Desk Technician
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 22 £160 +60.00% 4
South West +22 8 £200 -
South East +12 6 - - 3
Hampshire - 6 - - 1
Cornwall - 4 - -
Fareham - 4 - -
London +16 2 £125 -
Yorkshire +14 2 - -
West Yorkshire +7 2 - -
West Midlands -28 2 - -
East of England - 2 - -
Warwickshire - 2 - -
Bristol - 2 £200 -
Devon - 2 - -
Exeter - 2 - -
Southampton - 2 - -
Brighouse - 2 - -
Cambridge - 1 - -
Ipswich - 1 - -
Leamington Spa - 1 - -
Warwick - 1 - -
Cambridgeshire - 1 - -
Suffolk - 1 - -

Service Desk Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, Service Desk Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Desk Technician in the job title.

1 11 (34.38%) Windows
2 10 (31.25%) Active Directory
3 6 (18.75%) ITIL
4 5 (15.63%) MS Office
4 5 (15.63%) Microsoft
4 5 (15.63%) Windows 7
5 3 (9.38%) HP
5 3 (9.38%) MS Excel
5 3 (9.38%) Windows XP
5 3 (9.38%) Degree
5 3 (9.38%) Smartphone
6 2 (6.25%) iPad
6 2 (6.25%) Skype for Business
6 2 (6.25%) Line Management
6 2 (6.25%) Windows Server 2012
6 2 (6.25%) Skype
6 2 (6.25%) Windows 10
6 2 (6.25%) Mitel
6 2 (6.25%) Windows Server 2008
6 2 (6.25%) Hyper-V
6 2 (6.25%) MS Exchange
6 2 (6.25%) Citrix
6 2 (6.25%) Avaya
7 1 (3.13%) Windows Server
7 1 (3.13%) Service Management
7 1 (3.13%) Disaster Recovery
7 1 (3.13%) Firewall
7 1 (3.13%) SOLIDWORKS
7 1 (3.13%) Adobe Illustrator
7 1 (3.13%) InDesign

Service Desk Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) MS Exchange
1 2 (6.25%) Skype for Business
Applications
1 5 (15.63%) MS Office
2 3 (9.38%) MS Excel
3 1 (3.13%) Adobe Illustrator
3 1 (3.13%) InDesign
3 1 (3.13%) SOLIDWORKS
Cloud Services
1 1 (3.13%) Google Drive
Communications & Networking
1 2 (6.25%) Skype
2 1 (3.13%) DNS
2 1 (3.13%) Firewall
2 1 (3.13%) LAN
2 1 (3.13%) WAN
Miscellaneous
1 3 (9.38%) Smartphone
2 2 (6.25%) iPad
3 1 (3.13%) Analytical Skills
3 1 (3.13%) NHS
Operating Systems
1 11 (34.38%) Windows
2 5 (15.63%) Windows 7
3 3 (9.38%) Windows XP
4 2 (6.25%) Windows 10
4 2 (6.25%) Windows Server 2008
4 2 (6.25%) Windows Server 2012
5 1 (3.13%) Windows 8
5 1 (3.13%) Windows Server
Processes & Methodologies
1 6 (18.75%) ITIL
2 2 (6.25%) Line Management
3 1 (3.13%) Analytics
3 1 (3.13%) Business Intelligence
3 1 (3.13%) Coaching
3 1 (3.13%) Disaster Recovery
3 1 (3.13%) ITIL V2
3 1 (3.13%) Service Management
3 1 (3.13%) Technical Architecture
Programming Languages
1 1 (3.13%) C
Qualifications
1 3 (9.38%) Degree
2 1 (3.13%) DBS Check
2 1 (3.13%) ITIL Certification
2 1 (3.13%) MCP
2 1 (3.13%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.13%) SLA
System Software
1 10 (31.25%) Active Directory
2 2 (6.25%) Hyper-V
Vendors
1 5 (15.63%) Microsoft
2 3 (9.38%) HP
3 2 (6.25%) Avaya
3 2 (6.25%) Citrix
3 2 (6.25%) Mitel
4 1 (3.13%) Adobe
4 1 (3.13%) Apple
4 1 (3.13%) Google
4 1 (3.13%) LANDesk
Worthing, West Sussex
Keystream Resources Limited
Rate: From £9 to £10 per hour
Posted: 3 days ago