The statistics below represent IT contracts advertised across the UK that had Service Desk Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Service Desk Technician
UK
Rank 583 618 593
Rank change year-on-year
+35 -25
Contract jobs requiring a Service Desk Technician 18 18 30
As % of all contract IT jobs located in the UK 0.040% 0.035% 0.057%
As % of the Job Titles category 0.042% 0.037% 0.060%
Number of daily rates quoted 11 8 5
Median daily rate £145 £163 £101
Median daily rate % change year-on-year
-10.76% +61.69%
90% offered a daily rate of more than £110 £111 £100
10% offered a daily rate of more than £190 £208 £109
UK excluding London median daily rate £143 £175 £101
% change year-on-year
-18.57% +74.12%
Number of hourly rates quoted 7 8 21
Median hourly rate £11.75 £10.63 £12.00
Median hourly rate % change year-on-year
+10.58% -11.45%
90% offered a hourly rate of more than £10.29 £9.45 £10.00
10% offered a hourly rate of more than £14.13 £12.45 £12.45
UK excluding London median hourly rate £11.75 £10.63 £12.00
% change year-on-year
+10.58% -11.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
43101 48634 49624
As % of all contract IT jobs located in the UK 94.73% 95.01% 94.74%
Number of daily rates quoted 28143 31310 30515
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £238
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1546 1624 1914
Median hourly rate £18.50 £17.50 £17.50
Median hourly rate % change year-on-year
+5.71% -
90% offered a hourly rate of more than £11.25 £11.25 £11.00
10% offered a hourly rate of more than £47.50 £49.50 £41.50
UK excluding London median hourly rate £17.50 £18.48 £16.85
% change year-on-year
-5.27% +9.64%

Service Desk Technician
Jobs Demand Trend

The demand trend of IT contracts that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in the UK

Service Desk Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Technician within the UK.

Service Desk Technician Daily Rate Trend in the UK

Service Desk Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Technician within the UK.

Service Desk Technician Hourly Rate Trend in the UK

Service Desk Technician
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Technician within the UK over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 18 £145 -10.76% 5
South East +25 9 £129 -14.00%
London +19 5 £170 +41.66% 2
Hampshire +12 5 - -
Yorkshire +20 3 £155 - 1
West Yorkshire +14 3 £155 - 1
Southampton - 3 - -
Portsmouth -6 2 - -
Kidlington - 2 £145 -
Leeds - 2 £155 - 1
Oxfordshire - 2 £145 -
West Midlands +9 1 - - 1
Warwickshire -2 1 - -
Kent - 1 £110 -
Leamington Spa - 1 - -
Brighouse - 1 - -

Service Desk Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 27 February 2017, Service Desk Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Desk Technician in the job title.

1 18 (56.25%) Windows
2 15 (46.88%) Active Directory
3 14 (43.75%) Windows 7
4 10 (31.25%) Microsoft
5 8 (25.00%) MS Office
6 6 (18.75%) NHS
6 6 (18.75%) ITIL
7 5 (15.63%) Windows XP
7 5 (15.63%) HP
8 4 (12.50%) Service Management
8 4 (12.50%) Legal
8 4 (12.50%) Microsoft Certification
9 3 (9.38%) ECDL
9 3 (9.38%) MS Excel
10 2 (6.25%) Windows Server 2008
10 2 (6.25%) Smartphone
10 2 (6.25%) Apple
10 2 (6.25%) SLA
10 2 (6.25%) Windows 8
10 2 (6.25%) Analytical Skills
11 1 (3.13%) Google Drive
11 1 (3.13%) Windows 10
11 1 (3.13%) DBS Check
11 1 (3.13%) Mobile Device Management
11 1 (3.13%) Mentoring
11 1 (3.13%) Coaching
11 1 (3.13%) Software Licensing
11 1 (3.13%) Belkin
11 1 (3.13%) Windows Server
11 1 (3.13%) ITIL V3

Service Desk Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.13%) IBM Domino
Applications
1 8 (25.00%) MS Office
2 3 (9.38%) MS Excel
3 1 (3.13%) Adobe Illustrator
3 1 (3.13%) InDesign
3 1 (3.13%) SOLIDWORKS
Business Applications
1 1 (3.13%) Dynamics NAV
Cloud Services
1 1 (3.13%) Google Drive
Communications & Networking
1 1 (3.13%) DNS
1 1 (3.13%) Intranet
General
1 4 (12.50%) Legal
2 1 (3.13%) Multimedia
Miscellaneous
1 6 (18.75%) NHS
2 2 (6.25%) Analytical Skills
2 2 (6.25%) Smartphone
3 1 (3.13%) Blackberry
3 1 (3.13%) EPoS
3 1 (3.13%) Smartcard
Operating Systems
1 18 (56.25%) Windows
2 14 (43.75%) Windows 7
3 5 (15.63%) Windows XP
4 2 (6.25%) Windows 8
4 2 (6.25%) Windows Server 2008
5 1 (3.13%) Mac OS X
5 1 (3.13%) Windows 10
5 1 (3.13%) Windows 2000
5 1 (3.13%) Windows Server
Processes & Methodologies
1 6 (18.75%) ITIL
2 4 (12.50%) Service Management
3 1 (3.13%) Coaching
3 1 (3.13%) ITIL V3
3 1 (3.13%) Mentoring
3 1 (3.13%) Mobile Device Management
3 1 (3.13%) Release Management
3 1 (3.13%) Software Licensing
Qualifications
1 4 (12.50%) Microsoft Certification
2 3 (9.38%) ECDL
3 1 (3.13%) DBS Check
3 1 (3.13%) Degree
3 1 (3.13%) SC Cleared
3 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 2 (6.25%) SLA
System Software
1 15 (46.88%) Active Directory
Systems Management
1 1 (3.13%) SCCM
1 1 (3.13%) ServiceCenter
1 1 (3.13%) ZENworks
Vendors
1 10 (31.25%) Microsoft
2 5 (15.63%) HP
3 2 (6.25%) Apple
4 1 (3.13%) Adobe
4 1 (3.13%) Belkin
4 1 (3.13%) Cisco
4 1 (3.13%) Compaq
4 1 (3.13%) Dell
4 1 (3.13%) Google
4 1 (3.13%) IBM
4 1 (3.13%) Intel
4 1 (3.13%) NETGEAR
4 1 (3.13%) Sophos
4 1 (3.13%) Veritas