2nd/3rd Line Support
UK
The median 2nd/3rd Line Support daily rate in the UK is £300 according to job vacancies posted during the 6 months to 8 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 8 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 571 | 666 | 811 |
| Rank change year-on-year | +95 | +145 | -139 |
| Contract jobs requiring a 2nd/3rd Line Support | 15 | 27 | 38 |
| As % of all contract jobs advertised in the UK | 0.035% | 0.046% | 0.043% |
| As % of the Job Titles category | 0.038% | 0.049% | 0.045% |
| Number of daily rates quoted | 14 | 13 | 33 |
| 10th Percentile | £213 | £210 | £165 |
| 25th Percentile | £239 | £243 | £213 |
| Median daily rate (50th Percentile) | £300 | £310 | £250 |
| Median % change year-on-year | -3.23% | +24.00% | -13.79% |
| 75th Percentile | £325 | £350 | £331 |
| 90th Percentile | £334 | £424 | £393 |
| UK excluding London median daily rate | £300 | £275 | £250 |
| % change year-on-year | +9.09% | +10.00% | - |
| Number of hourly rates quoted | 0 | 2 | 0 |
| Median hourly rate | - | £34.00 | - |
| UK excluding London median hourly rate | - | - | - |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,991 | 54,978 | 83,963 |
| % of contract IT jobs with a recognized job title | 92.74% | 94.64% | 95.46% |
| Number of daily rates quoted | 26,011 | 38,395 | 59,001 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,675 | 1,545 | 2,052 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.28 | £19.25 | £15.63 |
| Median hourly rate | £36.65 | £45.00 | £23.91 |
| Median % change year-on-year | -18.56% | +88.21% | +6.27% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £72.74 | £76.40 | £63.75 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £19.52 |
| % change year-on-year | -5.88% | +117.73% | +2.74% |
2nd/3rd Line Support
Job Vacancy Trend
Job postings that featured 2nd/3rd Line Support in the job title as a proportion of all IT jobs advertised.
2nd/3rd Line Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 2nd/3rd Line Support.
2nd/3rd Line Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 2nd/3rd Line Support.
2nd/3rd Line Support
Top 10 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd/3rd Line Support within the UK over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +81 | 13 | £300 | +2.56% | 12 |
| UK excluding London | +65 | 13 | £300 | +9.09% | 8 |
| North of England | +35 | 8 | £300 | +17.65% | 2 |
| Yorkshire | +32 | 7 | £300 | +17.65% | |
| South West | - | 3 | £225 | - | |
| Work from Home | +116 | 1 | £300 | +14.29% | 4 |
| London | +95 | 1 | £325 | -7.14% | 4 |
| Scotland | +40 | 1 | £291 | - | 1 |
| South East | +4 | 1 | - | - | 2 |
| North West | - | 1 | £260 | - | 1 |
2nd/3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 8 May 2024, 2nd/3rd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 2nd/3rd Line Support in the job title.
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2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: