The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 125 123 139
Rank change year-on-year
-2 +16
Contract jobs citing SLA 977 945 783
As % of all contract IT jobs located in the UK 1.72% 1.73% 1.53%
As % of the Quality Assurance & Compliance category 21.63% 21.96% 20.28%
Number of daily rates quoted 499 430 338
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£318 £300 £325
Average daily rate % change year-on-year
+5.83% -7.69%
90% offered a daily rate of more than £125 £105 £140
10% offered a daily rate of more than £475 £472 £500
UK excluding London average daily rate £288 £260 £301
% change year-on-year
+10.57% -13.69%
Number of hourly rates quoted 99 119 75
Average hourly rate £15.77 £17.50 £15.50
Average hourly rate % change year-on-year
-9.88% +12.90%
90% offered a hourly rate of more than £11.45 £10.40 £9.25
10% offered a hourly rate of more than £27.78 £26.96 £23.10
UK excluding London average hourly rate £15.50 £17.50 £15.00
% change year-on-year
-11.42% +16.66%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4517 4304 3861
As % of all contract IT jobs located in the UK 7.93% 7.86% 7.55%
Number of daily rates quoted 2879 2607 2302
Average daily rate £425 £400 £425
Average daily rate % change year-on-year
+6.25% -5.88%
90% offered a daily rate of more than £250 £227 £275
10% offered a daily rate of more than £600 £550 £600
UK excluding London average daily rate £385 £375 £350
% change year-on-year
+2.66% +7.14%
Number of hourly rates quoted 173 200 146
Average hourly rate £21.55 £20.00 £18.00
Average hourly rate % change year-on-year
+7.75% +11.11%
90% offered a hourly rate of more than £12.00 £12.50 £10.00
10% offered a hourly rate of more than £51.17 £42.85 £40.00
UK excluding London average hourly rate £21.55 £20.21 £17.50
% change year-on-year
+6.65% +15.45%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 3 August 2015.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 3 August 2015.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 909 £322 +7.34% 312
London +18 317 £375 +10.05% 86
South East +1 245 £361 +20.41% 79
East of England +22 90 £200 -27.92% 20
Berkshire 0 76 £335 +11.66% 18
City of London +5 71 £425 +11.84% 24
North West -10 63 £293 +116.66% 33
Hampshire +27 61 £388 +25.00% 17
South West -26 54 £333 +23.14% 30
Buckinghamshire -10 50 £313 +73.61% 15
Milton Keynes +12 44 £313 +4.16% 8
Yorkshire -19 41 £265 -3.63% 23
West Midlands -25 39 £350 +33.33% 18
Manchester +9 32 £250 +76.67% 18
East Midlands +2 32 £85 -54.05% 16
Reading -3 31 £275 -8.33% 5
Hertfordshire +7 28 £208 -7.77% 9
Scotland -6 26 £180 -48.57% 10
Surrey +5 25 £400 +19.40% 10
North East -14 25 £263 -40.06% 6
Tyne and Wear -15 25 £263 -41.66% 4
Norfolk +13 24 £165 -37.73% 3
Newcastle upon Tyne -17 23 £263 -41.66% 4
West Yorkshire -24 22 £180 -25.00% 14
Leicestershire +14 18 £70 -49.09%
Southampton +8 18 £388 +21.09% 1
Cheshire -17 18 £387 +287.03% 7
Leeds -22 17 £180 -40.00% 11
Wales +4 16 £381 -4.68% 7
Essex -9 15 £375 +15.38% 2

SLA
Top 30 Related IT Skills

For the 6 months to 3 August 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 738 (37.69%) ITIL
2 591 (30.18%) Windows
3 484 (24.72%) Microsoft
4 375 (19.15%) Active Directory
5 350 (17.88%) Finance
6 332 (16.96%) Service Management
6 332 (16.96%) MS Office
7 301 (15.37%) MS Excel
8 286 (14.61%) Service Delivery
9 248 (12.67%) Windows 7
10 244 (12.46%) Security Cleared
11 230 (11.75%) SQL
12 218 (11.13%) Change Management
13 214 (10.93%) VMware
14 195 (9.96%) Cisco
15 194 (9.91%) Citrix
15 194 (9.91%) Incident Management
16 192 (9.81%) Telecoms
17 178 (9.09%) HP
18 176 (8.99%) SC Cleared
19 173 (8.84%) Analytical Skills
20 171 (8.73%) Degree
21 169 (8.63%) Windows Server 2008
22 152 (7.76%) Project Management
23 148 (7.56%) Linux
24 139 (7.10%) MS Exchange
25 138 (7.05%) Problem Management
26 137 (7.00%) Windows XP
27 124 (6.33%) Firewall
28 122 (6.23%) Agile Software Development

SLA
Top Related IT Skills by Category

For the 6 months to 3 August 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 139 (7.10%) MS Exchange
2 107 (5.46%) SharePoint
3 50 (2.55%) IIS
4 49 (2.50%) Exchange Server 2010
5 45 (2.30%) Blackberry Enterprise Server
6 39 (1.99%) Exchange Server 2007
7 37 (1.89%) Lync
8 35 (1.79%) IBM Notes
9 22 (1.12%) WebLogic
10 21 (1.07%) Exchange Server 2013
11 16 (0.82%) OpenStack
11 16 (0.82%) CMS
11 16 (0.82%) Exchange Server 2003
12 14 (0.72%) Oracle Workflow
13 13 (0.66%) BizTalk Server
13 13 (0.66%) SharePoint 2013
14 12 (0.61%) Tomcat
14 12 (0.61%) JBoss
15 11 (0.56%) AquaLogic
16 10 (0.51%) SAS
Applications
1 332 (16.96%) MS Office
2 301 (15.37%) MS Excel
3 58 (2.96%) MS Visio
4 56 (2.86%) MS PowerPoint
5 24 (1.23%) MS Project
6 4 (0.20%) InfoPath
7 3 (0.15%) Spreadsheet
7 3 (0.15%) Photoshop
8 1 (0.051%) PowerPivot
8 1 (0.051%) Adobe Creative Suite
Business Applications
1 30 (1.53%) Dynamics CRM
2 16 (0.82%) Remedy ITSM
3 12 (0.61%) Oracle EBS
4 11 (0.56%) Oracle Payables
4 11 (0.56%) Oracle Receivables
5 10 (0.51%) Oracle EBS R12
6 9 (0.46%) Oracle General Ledger
7 8 (0.41%) Oracle Financials
8 7 (0.36%) SAP CRM
9 6 (0.31%) Oracle Applications
9 6 (0.31%) Oracle E-Business Tax
10 5 (0.26%) assyst
10 5 (0.26%) Oracle iProcurement
10 5 (0.26%) SAP FI-AP
11 4 (0.20%) SAP SRM
12 3 (0.15%) SAP ERP
12 3 (0.15%) SAP Oil and Gas
12 3 (0.15%) SAP QM
12 3 (0.15%) WebTrends
12 3 (0.15%) Agresso
Cloud Services
1 53 (2.71%) Office 365
2 21 (1.07%) Amazon AWS
3 15 (0.77%) IaaS
4 9 (0.46%) Cloud Computing
4 9 (0.46%) Microsoft Azure
5 8 (0.41%) SaaS
6 7 (0.36%) Google Analytics
7 5 (0.26%) AWS CloudFormation
8 3 (0.15%) IBM Blueworks
8 3 (0.15%) PaaS
9 2 (0.10%) Amazon EC2
9 2 (0.10%) Joyent
9 2 (0.10%) GitHub
9 2 (0.10%) Google Cloud Platform
10 1 (0.051%) Veeva
10 1 (0.051%) SoftLayer
10 1 (0.051%) Google Apps
Communications & Networking
1 124 (6.33%) Firewall
2 119 (6.08%) LAN
3 102 (5.21%) DNS
4 101 (5.16%) WAN
5 85 (4.34%) SAN
6 81 (4.14%) VPN
7 76 (3.88%) GSM
7 76 (3.88%) Wireless
8 71 (3.63%) UMTS
9 70 (3.58%) DHCP
9 70 (3.58%) TCP/IP
9 70 (3.58%) Radio Access Network
10 66 (3.37%) Internet
11 61 (3.12%) VoIP
12 56 (2.86%) Ethernet
13 48 (2.45%) 3G
14 46 (2.35%) Network Security
15 45 (2.30%) RNC
16 43 (2.20%) SDH
16 43 (2.20%) ATM
Database & Business Intelligence
1 116 (5.92%) SQL Server
2 31 (1.58%) Relational Database
3 28 (1.43%) Oracle Database
3 28 (1.43%) Oracle Reports
4 23 (1.17%) SQL Server 2008
5 19 (0.97%) Big Data
5 19 (0.97%) MySQL
6 18 (0.92%) Data Warehouse
7 17 (0.87%) Crystal Reports
8 15 (0.77%) DB2
9 14 (0.72%) RDBMS
9 14 (0.72%) PostgreSQL
9 14 (0.72%) SQL Server Integration Services
10 13 (0.66%) MongoDB
11 12 (0.61%) SQL Server 2012
11 12 (0.61%) SQL Server Analysis Services
11 12 (0.61%) MS Access
12 11 (0.56%) DB2 UDB
13 10 (0.51%) Data Mining
13 10 (0.51%) SQL Server 2005
Development Applications
1 20 (1.02%) Ant
2 13 (0.66%) Subversion
3 11 (0.56%) JIRA
4 10 (0.51%) Git (software)
5 9 (0.46%) Jenkins
6 8 (0.41%) Oracle Forms
7 7 (0.36%) JUnit
8 6 (0.31%) Oracle APEX
8 6 (0.31%) JMeter
8 6 (0.31%) Cucumber
8 6 (0.31%) Maven
9 5 (0.26%) Talend Open Studio
9 5 (0.26%) Mockito
9 5 (0.26%) Gradle
10 4 (0.20%) Wise Package Studio
11 3 (0.15%) Team Foundation Server
11 3 (0.15%) WinDbg
11 3 (0.15%) InstallShield
11 3 (0.15%) Toad
12 2 (0.10%) Visual Studio
General
1 350 (17.88%) Finance
2 192 (9.81%) Telecoms
3 80 (4.09%) Banking
4 47 (2.40%) Retail
5 34 (1.74%) Marketing
5 34 (1.74%) Financial Institution
6 33 (1.69%) Manufacturing
7 31 (1.58%) Legal
8 25 (1.28%) Back Office
9 23 (1.17%) Pharmaceutical
9 23 (1.17%) Law
10 21 (1.07%) Billing
11 14 (0.72%) Investment Banking
12 12 (0.61%) Front Office
13 8 (0.41%) General Ledger
14 7 (0.36%) Local Government
14 7 (0.36%) Games
15 6 (0.31%) French Language
15 6 (0.31%) Advertising
16 5 (0.26%) German Language
Job Titles
1 508 (25.94%) Analyst
2 215 (10.98%) Service Analyst
3 186 (9.50%) Support Analyst
4 179 (9.14%) Service Manager
5 175 (8.94%) Service Desk Analyst
6 158 (8.07%) Support Engineer
7 104 (5.31%) 2nd Line Support
8 82 (4.19%) Delivery Manager
9 80 (4.09%) Desktop Support
9 80 (4.09%) Consultant
10 76 (3.88%) Administrator
10 76 (3.88%) 1st Line Support
11 72 (3.68%) Network Engineer
12 69 (3.52%) Services Delivery Manager
13 61 (3.12%) Applications Support
14 55 (2.81%) Developer
14 55 (2.81%) Field Engineer
15 52 (2.66%) Incident Manager
16 50 (2.55%) Project Manager
16 50 (2.55%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 73 (3.73%) .NET
2 53 (2.71%) Web Services
3 46 (2.35%) HTML
4 35 (1.79%) SOAP
5 32 (1.63%) XML
6 30 (1.53%) Middleware
7 29 (1.48%) J2EE
8 18 (0.92%) CSS
9 13 (0.66%) HTML5
10 12 (0.61%) JDBC
10 12 (0.61%) JMS
10 12 (0.61%) JNDI
11 10 (0.51%) Spring
12 9 (0.46%) .NET Framework
12 9 (0.46%) ASP.NET
13 8 (0.41%) Application Packaging
13 8 (0.41%) AngularJS
14 7 (0.36%) jQuery
15 6 (0.31%) Software Packaging
15 6 (0.31%) REST
Miscellaneous
1 173 (8.84%) Analytical Skills
2 113 (5.77%) Data Centre
3 108 (5.52%) Management Information System
4 86 (4.39%) Blackberry
5 48 (2.45%) NHS
6 35 (1.79%) Statistics
7 27 (1.38%) Computer Science
8 26 (1.33%) Clustering
8 26 (1.33%) Hedge funds
9 25 (1.28%) CMDB
10 19 (0.97%) Replication
11 18 (0.92%) iPad
12 16 (0.82%) PDA
13 14 (0.72%) Video Conferencing
14 13 (0.66%) Mainframe
15 12 (0.61%) iPhone
15 12 (0.61%) Hybrid Cloud
15 12 (0.61%) Distributed Denial-of-Service
16 11 (0.56%) Social Media
16 11 (0.56%) Fat Client
Operating Systems
1 591 (30.18%) Windows
2 248 (12.67%) Windows 7
3 169 (8.63%) Windows Server 2008
4 148 (7.56%) Linux
5 137 (7.00%) Windows XP
6 106 (5.41%) UNIX
7 94 (4.80%) Windows Server 2003
8 70 (3.58%) Windows 8
9 60 (3.06%) Windows Server 2012
10 36 (1.84%) Android
11 35 (1.79%) Red Hat Enterprise Linux
12 19 (0.97%) Apple iOS
13 17 (0.87%) Mac OS X
13 17 (0.87%) Solaris
13 17 (0.87%) AIX
14 16 (0.82%) HPUX
15 15 (0.77%) Windows NT
16 14 (0.72%) Windows 2000
17 10 (0.51%) Windows Vista
18 7 (0.36%) BlackBerry OS
Processes & Methodologies
1 738 (37.69%) ITIL
2 332 (16.96%) Service Management
3 286 (14.61%) Service Delivery
4 218 (11.13%) Change Management
5 194 (9.91%) Incident Management
6 152 (7.76%) Project Management
7 138 (7.05%) Problem Management
8 122 (6.23%) Agile Software Development
9 110 (5.62%) ITSM
10 97 (4.95%) Line Management
11 89 (4.55%) Configuration Management
12 85 (4.34%) PRINCE2
12 85 (4.34%) CRM
13 82 (4.19%) Stakeholder Management
14 78 (3.98%) Coaching
14 78 (3.98%) Root Cause Analysis
15 72 (3.68%) Migration
16 66 (3.37%) ITIL V3
17 62 (3.17%) Disaster Recovery
18 61 (3.12%) Performance Management
Programming Languages
1 230 (11.75%) SQL
2 85 (4.34%) PowerShell
3 72 (3.68%) Java
4 49 (2.50%) Shell Script
5 36 (1.84%) JavaScript
5 36 (1.84%) Perl
6 34 (1.74%) Bash Shell
7 31 (1.58%) VB
8 30 (1.53%) PL/SQL
9 25 (1.28%) Python
10 22 (1.12%) C
11 21 (1.07%) PHP
12 20 (1.02%) C#
13 18 (0.92%) VBScript
13 18 (0.92%) WebLogic Scripting Tool
14 17 (0.87%) VBA
15 16 (0.82%) Ruby
16 12 (0.61%) T-SQL
17 10 (0.51%) C++
18 8 (0.41%) Korn
Qualifications
1 244 (12.46%) Security Cleared
2 176 (8.99%) SC Cleared
3 171 (8.73%) Degree
4 110 (5.62%) Microsoft Certification
5 108 (5.52%) ITIL Certification
6 104 (5.31%) Cisco Certification
7 71 (3.63%) CCNA
8 61 (3.12%) MCSE
8 61 (3.12%) CCNP
9 48 (2.45%) DV Cleared
10 46 (2.35%) MCP
11 40 (2.04%) MCSA
11 40 (2.04%) ITIL Foundation Certificate
12 25 (1.28%) MCITP
12 25 (1.28%) A+ Certification
13 23 (1.17%) PRINCE2 Certification
14 21 (1.07%) CISSP
15 18 (0.92%) VMware Certified Professional (VCP)
16 15 (0.77%) CCIE
16 15 (0.77%) PMI Certification
Quality Assurance & Compliance
1 45 (2.30%) QA
2 27 (1.38%) ISO/IEC 27001
3 5 (0.26%) Sarbanes-Oxley
4 4 (0.20%) Data Quality
5 3 (0.15%) COBIT
6 2 (0.10%) ISO 9001
6 2 (0.10%) BS7799
7 1 (0.051%) WCAG
7 1 (0.051%) WAI
7 1 (0.051%) ISO/IEC 20000
7 1 (0.051%) PCI DSS
7 1 (0.051%) FATCA
7 1 (0.051%) EMIR
7 1 (0.051%) Dodd-Frank
7 1 (0.051%) PMBOK
System Software
1 375 (19.15%) Active Directory
2 121 (6.18%) VMware Infrastructure
3 52 (2.66%) vSphere
4 36 (1.84%) VMware ESX
5 31 (1.58%) Hyper-V
6 29 (1.48%) XenApp
7 22 (1.12%) Xen
8 21 (1.07%) vCloud
9 17 (0.87%) XenDesktop
10 16 (0.82%) Microsoft App-V
11 10 (0.51%) Firmware
12 8 (0.41%) ISA Server
12 8 (0.41%) VMware ESXi
13 7 (0.36%) Terminal Server
14 6 (0.31%) Terminal Services
14 6 (0.31%) Docker
15 5 (0.26%) Citrix Presentation Server
15 5 (0.26%) NFS
15 5 (0.26%) DFS Replication
16 4 (0.20%) Varnish
Systems Management
1 90 (4.60%) SCCM
2 35 (1.79%) Backup Exec
3 33 (1.69%) OpenView
4 24 (1.23%) Puppet
5 23 (1.17%) SCOM
6 17 (0.87%) OVSD
7 15 (0.77%) NetBackup
8 13 (0.66%) ARCserve
8 13 (0.66%) Opscode Chef
9 12 (0.61%) Cisco CUCM
9 12 (0.61%) Norton AntiVirus
9 12 (0.61%) Tivoli
9 12 (0.61%) HP Data Protector
10 11 (0.56%) Systems Management Server (SMS)
11 10 (0.51%) Control-M
11 10 (0.51%) OPNET
11 10 (0.51%) McAfee ePO
12 9 (0.46%) ZABBIX
12 9 (0.46%) RANCID
13 8 (0.41%) Nagios
Vendors
1 484 (24.72%) Microsoft
2 214 (10.93%) VMware
3 195 (9.96%) Cisco
4 194 (9.91%) Citrix
5 178 (9.09%) HP
6 111 (5.67%) Oracle
7 87 (4.44%) Remedy
8 80 (4.09%) SAP
9 73 (3.73%) Symantec
10 62 (3.17%) Ericsson
11 53 (2.71%) IBM
12 51 (2.60%) Red Hat
13 48 (2.45%) Nokia Solutions and Networks
14 41 (2.09%) McAfee
15 38 (1.94%) Juniper
16 35 (1.79%) Lotus
17 28 (1.43%) CheckPoint
17 28 (1.43%) NetApp
17 28 (1.43%) SolarWinds
18 27 (1.38%) Informatica
Glossop, Derbyshire
LA International
Rate: £221.89 - £244.08 per day
Posted: 4 hours ago
London
G2 Recruitment Solutions Ltd.
Rate: £80 - 90 per day
Posted: 4 hours ago
Crewe, Cheshire
Global Technology Solutions Ltd
Rate: £17.33 per hour
Posted: 7 hours ago
London
Connectus
Rate: £351.85 per day
Posted: 12 hours ago
London
Hays Talent Solutions
Rate: £300.00 per day
Posted: 3 days ago
London
TEKsystems
Rate: £375 - £395 per day
Posted: 4 days ago
Eastleigh, Hampshire
Global Technology Solutions Ltd
Rate: £17.00 per hour
Posted: 4 days ago
Buckinghamshire
Opus Recruitment Solutions Ltd
Rate: £90 - £110 per day
Posted: 4 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 4 days ago
Bristol, Avon
Experis Ltd
Rate: £20 - £25 per hour
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 4 days ago
London
Hays Finance Technology
Rate: £100.00 - £140.00 per annum
Posted: 4 days ago
London
Montash
Rate: £46 - £550 per annum
Posted: 5 days ago
London
Harris Global
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Posted: 6 days ago
Basingstoke, Hampshire
Montash
Rate: £450 - £550 per annum
Posted: 6 days ago
London
Arrows Group
Rate: £500 - £600 per day
Posted: 6 days ago
Reading, Berkshire
Polar Recruitment
Rate: £15 - £20 per hour + Uplift
Posted: 6 days ago
City, London
TEKsystems
Rate: £500 per day
Posted: 6 days ago
City, London
TEKsystems
Rate: £500 - £600 per day
Posted: 6 days ago