The first table below looks at the demand for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 118 133 108
Rank change year-on-year
+15 -25
Contract jobs citing SLA 952 797 1032
As % of all contract IT jobs located in the UK 1.74% 1.56% 1.78%
As % of the Quality Assurance & Compliance category 22.25% 20.65% 23.24%
Number of daily rates quoted 430 344 339
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £325 £303
Average daily rate % change year-on-year
-7.69% +7.43%
90% offered a daily rate of more than £105 £140 £125
10% offered a daily rate of more than £472 £500 £500
UK excluding London average daily rate £270 £300 £300
% change year-on-year
-10.00% -
Number of hourly rates quoted 119 76 153
Average hourly rate £17.50 £15.75 £16.00
Average hourly rate % change year-on-year
+11.11% -1.56%
90% offered a hourly rate of more than £10.40 £9.25 £10.00
10% offered a hourly rate of more than £26.96 £29.75 £27.00
UK excluding London average hourly rate £17.50 £15.50 £16.00
% change year-on-year
+12.90% -3.12%
Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4278 3859 4441
As % of all contract IT jobs located in the UK 7.83% 7.55% 7.66%
Number of daily rates quoted 2592 2300 2369
Average daily rate £400 £425 £425
Average daily rate % change year-on-year
-5.88% -
90% offered a daily rate of more than £230 £275 £243
10% offered a daily rate of more than £550 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 198 146 253
Average hourly rate £20.00 £19.00 £18.25
Average hourly rate % change year-on-year
+5.26% +4.10%
90% offered a hourly rate of more than £12.50 £10.00 £11.00
10% offered a hourly rate of more than £43.00 £42.50 £39.00
UK excluding London average hourly rate £20.50 £17.50 £19.00
% change year-on-year
+17.14% -7.89%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 29 July 2014.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 29 July 2014.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 856 £300 -7.69% 349
London +23 286 £350 -12.50% 102
South East +8 213 £300 -0.82% 83
South West +17 83 £295 -5.60% 31
West Midlands +18 76 £250 -23.07% 28
Berkshire -6 76 £300 +15.38% 31
East of England -29 62 £278 +23.33% 19
Buckinghamshire +5 61 £180 -40.00% 8
North West +4 58 £135 -58.46% 20
City of London +20 53 £380 +1.33% 33
Yorkshire -4 37 £300 -2.43% 39
Milton Keynes +3 35 £300 +40.02% 7
Cheshire +20 29 £100 -73.33% 6
Wiltshire +12 29 £229 -29.61% 13
Reading -10 29 £300 +23.07% 10
Scotland -35 29 £338 +35.00% 16
Hampshire -5 28 £300 -10.44% 10
West Yorkshire +4 23 £270 -18.49% 26
East Midlands -13 23 £185 -48.07% 25
Coventry -2 21 £250 - 1
Warrington +3 20 £100 - 1
Gloucestershire -1 20 £350 - 3
North East -7 18 £438 - 6
Warwickshire - 18 £338 -
Tyne and Wear -3 17 £450 - 5
Bracknell +16 16 £300 +150.00% 2
Surrey +11 16 £380 -10.05% 13
Newcastle upon Tyne -1 16 £450 - 2
Hertfordshire -2 16 £225 -47.05% 8
Cambridgeshire -4 16 £213 - 5

SLA
Top 30 Related IT Skills

For the 6 months to 29 July 2014, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 719 (36.76%) ITIL
2 623 (31.85%) Windows
3 526 (26.89%) Microsoft
4 355 (18.15%) Active Directory
5 352 (18.00%) Service Delivery
6 338 (17.28%) Security Cleared
7 329 (16.82%) Finance
8 323 (16.51%) MS Excel
9 297 (15.18%) MS Office
10 285 (14.57%) Service Management
11 252 (12.88%) SC Cleared
12 234 (11.96%) Windows 7
13 229 (11.71%) SQL
14 219 (11.20%) Oracle
15 204 (10.43%) Telecoms
16 193 (9.87%) HP
17 185 (9.46%) Citrix
18 176 (9.00%) VMware
19 175 (8.95%) Change Management
20 172 (8.79%) Incident Management
21 170 (8.69%) Windows XP
22 166 (8.49%) Problem Management
23 157 (8.03%) Cisco
24 152 (7.77%) UNIX
25 142 (7.26%) SQL Server
26 136 (6.95%) Project Management
27 134 (6.85%) Degree
28 130 (6.65%) MS Exchange
29 128 (6.54%) Microsoft Certification
30 121 (6.19%) Windows Server 2008

SLA
Top Related IT Skills by Category

For the 6 months to 29 July 2014, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 130 (6.65%) MS Exchange
2 98 (5.01%) SharePoint
3 52 (2.66%) Exchange Server 2010
4 47 (2.40%) IBM Notes
5 38 (1.94%) Blackberry Enterprise Server
6 34 (1.74%) IIS
7 31 (1.58%) Exchange Server 2003
8 27 (1.38%) Exchange Server 2007
9 26 (1.33%) SharePoint Server
10 21 (1.07%) Lync
11 17 (0.87%) WebSphere
11 17 (0.87%) MS Project Server
12 15 (0.77%) Oracle Workflow
12 15 (0.77%) Tomcat
13 14 (0.72%) Apache
13 14 (0.72%) SharePoint 2010
14 13 (0.66%) CMS
15 12 (0.61%) WebLogic
16 10 (0.51%) Exchange Server 2013
17 7 (0.36%) OpenStack
Applications
1 323 (16.51%) MS Excel
2 297 (15.18%) MS Office
3 46 (2.35%) MS PowerPoint
4 33 (1.69%) MS Project
5 30 (1.53%) MS Visio
6 18 (0.92%) Spreadsheet
7 7 (0.36%) InfoPath
8 1 (0.051%) PowerPivot
8 1 (0.051%) Windchill
8 1 (0.051%) Photoshop
Business Applications
1 68 (3.48%) Oracle EBS
2 48 (2.45%) Oracle EBS R12
3 32 (1.64%) Oracle Applications
4 29 (1.48%) Remedy ITSM
5 25 (1.28%) Oracle Receivables
5 25 (1.28%) Oracle General Ledger
6 24 (1.23%) Oracle Payables
7 17 (0.87%) Oracle Financials
8 13 (0.66%) Oracle Cash Management
9 12 (0.61%) Oracle Assets
10 11 (0.56%) Oracle Subledger Accounting
10 11 (0.56%) Oracle 11i
11 8 (0.41%) Oracle E-Business Tax
11 8 (0.41%) Oracle Internet Expenses
12 7 (0.36%) Remedy AR System
12 7 (0.36%) Dynamics CRM
13 6 (0.31%) SAP Retail
14 5 (0.26%) SAP Oil and Gas
14 5 (0.26%) assyst
14 5 (0.26%) Oracle iProcurement
Cloud Services
1 21 (1.07%) Office 365
2 7 (0.36%) Amazon AWS
2 7 (0.36%) SaaS
3 6 (0.31%) Microsoft Azure
4 5 (0.26%) PaaS
5 4 (0.20%) IaaS
6 3 (0.15%) Cloud Computing
7 1 (0.051%) IBM SmartCloud
7 1 (0.051%) Google Compute Engine
7 1 (0.051%) GitHub
Communications & Networking
1 86 (4.40%) Firewall
2 82 (4.19%) LAN
2 82 (4.19%) WAN
3 78 (3.99%) SAN
4 75 (3.83%) DNS
5 68 (3.48%) DHCP
6 65 (3.32%) TCP/IP
7 58 (2.97%) VPN
8 54 (2.76%) 3G
9 51 (2.61%) Wireless
10 48 (2.45%) Internet
11 44 (2.25%) LTE
12 43 (2.20%) VoIP
13 38 (1.94%) 2G
14 35 (1.79%) 4G
15 30 (1.53%) LDAP
16 27 (1.38%) Ethernet
17 23 (1.18%) NAS
18 21 (1.07%) Cisco PIX
19 20 (1.02%) Network Security
Database & Business Intelligence
1 142 (7.26%) SQL Server
2 54 (2.76%) Oracle Database
3 44 (2.25%) SQL Server 2008
4 43 (2.20%) SQL Server 2005
5 38 (1.94%) SQL Server Integration Services
6 37 (1.89%) SQL Server Reporting Services
7 35 (1.79%) Oracle Reports
8 33 (1.69%) Oracle Database 10g
9 31 (1.58%) Oracle Database 11g
10 30 (1.53%) Data Warehouse
11 26 (1.33%) SQL Server 2012
12 22 (1.12%) Relational Database
13 17 (0.87%) OLAP
14 15 (0.77%) MySQL
15 13 (0.66%) RDBMS
15 13 (0.66%) Crystal Reports
16 12 (0.61%) Oracle Discoverer
16 12 (0.61%) Data Mining
17 11 (0.56%) DB2
17 11 (0.56%) SQL Server Analysis Services
Development Applications
1 18 (0.92%) Git (software)
2 17 (0.87%) Oracle Forms
3 14 (0.72%) Jenkins
4 13 (0.66%) Visual Studio
5 9 (0.46%) JIRA
6 8 (0.41%) Eclipse
7 7 (0.36%) Team Foundation Server
7 7 (0.36%) Subversion
7 7 (0.36%) Maven
8 6 (0.31%) Toad
9 5 (0.26%) Hudson
10 3 (0.15%) MSI
11 2 (0.10%) ChangeMan
11 2 (0.10%) LoadRunner
11 2 (0.10%) ClearQuest
11 2 (0.10%) ClearCase
11 2 (0.10%) Apache Continuum
12 1 (0.051%) MSBuild
12 1 (0.051%) Moq
12 1 (0.051%) Wise Package Studio
General
1 329 (16.82%) Finance
2 204 (10.43%) Telecoms
3 86 (4.40%) Banking
4 77 (3.94%) Retail
5 52 (2.66%) Legal
6 28 (1.43%) Financial Institution
7 26 (1.33%) Back Office
8 25 (1.28%) Investment Banking
9 23 (1.18%) Front Office
10 20 (1.02%) Marketing
11 16 (0.82%) General Ledger
11 16 (0.82%) Manufacturing
12 15 (0.77%) Law
13 14 (0.72%) Local Government
14 13 (0.66%) Billing
15 12 (0.61%) Publishing
16 10 (0.51%) Advertising
16 10 (0.51%) Pharmaceutical
17 8 (0.41%) French Language
17 8 (0.41%) Norwegian Language
Job Titles
1 505 (25.82%) Analyst
2 196 (10.02%) Support Analyst
3 175 (8.95%) Service Analyst
4 158 (8.08%) Support Engineer
5 147 (7.52%) Service Manager
6 126 (6.44%) Service Desk Analyst
7 113 (5.78%) 1st Line Support
8 96 (4.91%) Administrator
9 89 (4.55%) 2nd Line Support
10 86 (4.40%) Desktop Support
10 86 (4.40%) Consultant
11 80 (4.09%) Project Manager
12 78 (3.99%) Delivery Manager
13 69 (3.53%) Services Delivery Manager
14 64 (3.27%) DBA
15 60 (3.07%) Applications Support
15 60 (3.07%) Desktop Engineer
16 58 (2.97%) 1st Line Support Analyst
17 51 (2.61%) Network Engineer
18 46 (2.35%) Developer
Libraries, Frameworks & Software Standards
1 42 (2.15%) Web Services
2 40 (2.04%) .NET
3 32 (1.64%) Middleware
4 29 (1.48%) XML
5 25 (1.28%) HTML
6 23 (1.18%) CSS
7 16 (0.82%) Windows SharePoint Services
8 14 (0.72%) ASP.NET
9 13 (0.66%) HTML5
10 12 (0.61%) .NET Framework
11 9 (0.46%) J2EE
12 8 (0.41%) LAMP
12 8 (0.41%) jQuery
12 8 (0.41%) Oracle Fusion
13 7 (0.36%) SOAP
14 6 (0.31%) CSS3
15 5 (0.26%) Application Packaging
16 4 (0.20%) Symfony
16 4 (0.20%) ASP.NET MVC
16 4 (0.20%) Oracle Streams
Miscellaneous
1 116 (5.93%) Management Information System
2 113 (5.78%) Blackberry
3 57 (2.91%) Clustering
4 45 (2.30%) Statistics
5 41 (2.10%) Computer Science
6 34 (1.74%) NHS
7 31 (1.58%) Thin Client
7 31 (1.58%) Fat Client
8 28 (1.43%) CMDB
9 25 (1.28%) Mainframe
10 24 (1.23%) Hedge funds
11 16 (0.82%) Enterprise Software
11 16 (0.82%) Replication
11 16 (0.82%) iPhone
12 14 (0.72%) PMI
12 14 (0.72%) iPad
13 13 (0.66%) Open Source
14 12 (0.61%) Video Conferencing
14 12 (0.61%) Client/Server
14 12 (0.61%) GIS
Operating Systems
1 623 (31.85%) Windows
2 234 (11.96%) Windows 7
3 170 (8.69%) Windows XP
4 152 (7.77%) UNIX
5 121 (6.19%) Windows Server 2008
6 118 (6.03%) Windows Server 2003
7 116 (5.93%) Linux
8 56 (2.86%) Solaris
9 39 (1.99%) Windows Vista
10 36 (1.84%) Windows Server 2012
11 26 (1.33%) Red Hat Enterprise Linux
12 21 (1.07%) Windows 8
13 16 (0.82%) Windows 2000 Server
13 16 (0.82%) Windows NT
14 15 (0.77%) CentOS
15 14 (0.72%) Mac OS X
15 14 (0.72%) Ubuntu
15 14 (0.72%) AIX
15 14 (0.72%) Windows 2000
16 13 (0.66%) Apple iOS
Processes & Methodologies
1 719 (36.76%) ITIL
2 352 (18.00%) Service Delivery
3 285 (14.57%) Service Management
4 175 (8.95%) Change Management
5 172 (8.79%) Incident Management
6 166 (8.49%) Problem Management
7 136 (6.95%) Project Management
8 104 (5.32%) ITSM
9 102 (5.21%) Disaster Recovery
10 89 (4.55%) Migration
11 88 (4.50%) Continuous Improvement
12 83 (4.24%) Stakeholder Management
13 82 (4.19%) PRINCE2
14 76 (3.89%) Workflow
15 69 (3.53%) Configuration Management
16 64 (3.27%) ITIL V3
17 61 (3.12%) Root Cause Analysis
17 61 (3.12%) Business Intelligence
18 51 (2.61%) Change Control
19 44 (2.25%) ERP
Programming Languages
1 229 (11.71%) SQL
2 54 (2.76%) T-SQL
3 43 (2.20%) Java
4 32 (1.64%) C
5 29 (1.48%) PowerShell
6 28 (1.43%) JavaScript
7 27 (1.38%) Shell Script
8 25 (1.28%) C#
9 21 (1.07%) Perl
10 20 (1.02%) PL/SQL
11 14 (0.72%) VB
11 14 (0.72%) Python
12 8 (0.41%) Korn
12 8 (0.41%) PHP
13 7 (0.36%) VBA
13 7 (0.36%) JCL
13 7 (0.36%) Bash Shell
14 6 (0.31%) VBScript
15 4 (0.20%) C++
16 3 (0.15%) COBOL
Qualifications
1 338 (17.28%) Security Cleared
2 252 (12.88%) SC Cleared
3 134 (6.85%) Degree
4 128 (6.54%) Microsoft Certification
5 118 (6.03%) ITIL Certification
6 67 (3.43%) MCP
7 62 (3.17%) Cisco Certification
7 62 (3.17%) DV Cleared
8 53 (2.71%) MCSE
9 51 (2.61%) CCNA
10 37 (1.89%) CCNP
11 34 (1.74%) MCSA
12 27 (1.38%) ITIL Foundation Certificate
13 21 (1.07%) PMI Certification
14 18 (0.92%) MCDST
14 18 (0.92%) MCTS
15 17 (0.87%) MCITP
16 15 (0.77%) PMP
17 13 (0.66%) PRINCE2 Practitioner
18 10 (0.51%) ISEB
Quality Assurance & Compliance
1 36 (1.84%) QA
2 12 (0.61%) ISO/IEC 27001
3 8 (0.41%) ISO 9001
4 5 (0.26%) Data Quality
5 4 (0.20%) COBIT
6 3 (0.15%) ISO 14001
6 3 (0.15%) BS25999
7 2 (0.10%) BS7799
7 2 (0.10%) Sarbanes-Oxley
7 2 (0.10%) Basel II
7 2 (0.10%) BS15000
8 1 (0.051%) GxP
8 1 (0.051%) PCI DSS
8 1 (0.051%) Basel III
8 1 (0.051%) HL7
8 1 (0.051%) CRD IV
8 1 (0.051%) Dodd-Frank
System Software
1 355 (18.15%) Active Directory
2 104 (5.32%) VMware Infrastructure
3 40 (2.04%) Microsoft App-V
4 35 (1.79%) VMware ESX
5 33 (1.69%) XenApp
6 26 (1.33%) vSphere
7 21 (1.07%) Oracle RMAN
8 19 (0.97%) Oracle RAC
9 16 (0.82%) Hyper-V
10 11 (0.56%) XenDesktop
11 9 (0.46%) VMware ESXi
11 9 (0.46%) vCloud
12 7 (0.36%) Microsoft Virtual Server
13 6 (0.31%) NLBS
13 6 (0.31%) NFS
13 6 (0.31%) Terminal Services
14 4 (0.20%) ISA Server
14 4 (0.20%) ProxySG
14 4 (0.20%) Veritas Volume Manager
14 4 (0.20%) XenServer
Systems Management
1 95 (4.86%) SCCM
2 48 (2.45%) SCOM
2 48 (2.45%) NetBackup
3 38 (1.94%) Control-M
4 36 (1.84%) OpenView
5 25 (1.28%) Data Guard
6 24 (1.23%) HP SIM
7 20 (1.02%) Systems Management Server (SMS)
8 19 (0.97%) Nagios
8 19 (0.97%) Tivoli
8 19 (0.97%) Backup Exec
9 16 (0.82%) Symantec Endpoint Protection
10 14 (0.72%) OVSD
11 13 (0.66%) BMC PATROL
12 12 (0.61%) Legato
13 11 (0.56%) Tivoli NetView
13 11 (0.56%) HP Data Protector
14 9 (0.46%) Unicenter
14 9 (0.46%) Netcool
15 8 (0.41%) Tivoli Storage Manager
Vendors
1 526 (26.89%) Microsoft
2 219 (11.20%) Oracle
3 193 (9.87%) HP
4 185 (9.46%) Citrix
5 176 (9.00%) VMware
6 157 (8.03%) Cisco
7 82 (4.19%) Remedy
8 66 (3.37%) SAP
9 52 (2.66%) CA
10 47 (2.40%) Lotus
11 46 (2.35%) IBM
12 41 (2.10%) Symantec
13 39 (1.99%) BMC
14 35 (1.79%) CheckPoint
15 32 (1.64%) AppSense
15 32 (1.64%) Lumension
16 30 (1.53%) NetApp
17 28 (1.43%) Veritas
18 26 (1.33%) Juniper
18 26 (1.33%) Ericsson
London
Certes Computing Ltd
Rate: £400 - £500 per day
Posted: 2 hours ago
North London
Testing Circle Ltd
Rate: From £300 to £350 per annum
Posted: 2 hours ago
Berkshire
Global Technology Solutions Ltd
Rate: £23000 - £25780 per annum
Posted: 3 hours ago
Glasgow, Lanarkshire
Hydrogen Group
Rate: £350.00 - £470.00 per day
Posted: 3 hours ago
Leeds, West Yorkshire
Nationwide People Ltd
Rate: £200 - £250 Per Day
Posted: Yesterday
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 - £14.00 per hour
Posted: Yesterday
Nottingham, Nottinghamshire
Yoh
Posted: 2 days ago
Nottingham, Nottinghamshire
Yoh
Posted: 2 days ago
London
Global Technology Solutions Ltd
Rate: £175 - £184.75 per day
Posted: 3 days ago
Inverness, Inverness-Shire
McGregor Boyall
Rate: £15 - £17 per hour
Posted: 3 days ago
West London
Experis Ltd
Posted: 3 days ago
Newton-Le-Willows, Merseyside
Evolution Recruitment Solutions
Rate: Neg.
Posted: 3 days ago
Inverness, Inverness-Shire
Vadis People
Rate: £0
Posted: 3 days ago
Basingstoke, Hampshire
NES Global Talent
Rate: £25000 to £30000 per annum
Posted: 4 days ago
Romford, Essex
Kyna Associates
Rate: £200 - £250 Per Day
Posted: 4 days ago
Yorkshire
The Bridge Ltd
Rate: Unspecified Attractive Market Rates
Posted: 4 days ago
York, North Yorkshire
Randstad Technologies
Rate: £120 - £125 per day
Posted: 4 days ago
Wolverhampton, West Midlands (County)
Square One Resources
Rate: From £100 to £120 per day
Posted: 4 days ago
Nottingham, Nottinghamshire
Yoh Company
Rate: £100 - £140 per day
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Certes Computing Ltd
Rate: Negotiable
Posted: 5 days ago