The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 103 108 120
Rank change year-on-year
+5 +12
Contract jobs citing SLA 994 919 770
As % of all contract IT jobs located in the UK 1.89% 1.83% 1.72%
As % of the Quality Assurance & Compliance category 24.20% 23.31% 23.51%
Number of daily rates quoted 482 387 283
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £320 £300
Average daily rate % change year-on-year
+1.56% +6.66%
90% offered a daily rate of more than £120 £121 £119
10% offered a daily rate of more than £500 £500 £517
UK excluding London average daily rate £300 £304 £281
% change year-on-year
-1.23% +8.00%
Number of hourly rates quoted 84 91 110
Average hourly rate £14.50 £14.50 £14.00
Average hourly rate % change year-on-year
- +3.57%
90% offered a hourly rate of more than £10.28 £10.50 £9.54
10% offered a hourly rate of more than £26.00 £24.80 £100.00
UK excluding London average hourly rate £13.50 £14.25 £12.43
% change year-on-year
-5.26% +14.68%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4108 3942 3275
As % of all contract IT jobs located in the UK 7.83% 7.84% 7.30%
Number of daily rates quoted 2409 2316 1845
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £243 £225
10% offered a daily rate of more than £588 £600 £600
UK excluding London average daily rate £380 £368 £330
% change year-on-year
+3.40% +11.36%
Number of hourly rates quoted 139 142 203
Average hourly rate £19.00 £16.00 £21.90
Average hourly rate % change year-on-year
+18.75% -26.92%
90% offered a hourly rate of more than £11.00 £10.80 £10.50
10% offered a hourly rate of more than £49.50 £44.16 £47.75
UK excluding London average hourly rate £18.50 £16.00 £20.00
% change year-on-year
+15.62% -20.00%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 27 February 2015.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 27 February 2015.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 911 £329 +2.73% 374
London +13 291 £350 - 110
South East -19 215 £313 -4.58% 83
North West -4 84 £173 -36.11% 30
Berkshire +14 80 £260 +2.97% 16
East of England +20 69 £313 +58.22% 26
West Midlands +3 64 £195 -44.28% 27
South West -3 64 £354 +55.49% 37
Yorkshire +4 61 £265 -18.46% 38
West Yorkshire 0 45 £265 -18.46% 21
East Midlands +18 43 £350 +16.66% 15
Buckinghamshire -13 43 £350 +14.28% 14
City of London -23 43 £425 +3.03% 37
Leeds +3 35 £265 -21.48% 16
Newbury +17 34 £260 -35.00% 3
Hampshire -23 31 £295 -26.25% 18
Cheshire +5 30 £145 -62.82% 12
Milton Keynes -20 30 £340 -2.85% 11
Manchester -9 28 £160 -36.00% 14
Scotland -26 27 £258 -24.26% 12
Wales +7 24 £175 -53.33% 6
Birmingham +5 20 £200 -26.94% 5
Reading -3 20 £155 -48.50% 7
Hertfordshire +17 19 £315 +22.33% 17
Warrington +2 19 £110 -71.79% 5
Coventry -1 19 £325 -2.98% 3
Somerset +9 17 £395 - 2
Bedfordshire -8 17 £340 +36.00% 4
Surrey -15 17 £425 +13.33% 16
Essex +19 16 £173 +43.75% 3

SLA
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 757 (37.93%) ITIL
2 655 (32.82%) Windows
3 513 (25.70%) Microsoft
4 418 (20.94%) Active Directory
5 358 (17.94%) Finance
6 349 (17.48%) MS Excel
7 339 (16.98%) Service Delivery
8 331 (16.58%) MS Office
9 325 (16.28%) Service Management
10 303 (15.18%) Telecoms
11 287 (14.38%) Security Cleared
12 246 (12.32%) Analytical Skills
13 237 (11.87%) Windows 7
14 216 (10.82%) SC Cleared
15 214 (10.72%) Citrix
16 212 (10.62%) Incident Management
17 207 (10.37%) VMware
18 206 (10.32%) Cisco
19 204 (10.22%) Change Management
20 182 (9.12%) Windows Server 2008
21 166 (8.32%) SQL
22 165 (8.27%) HP
23 152 (7.62%) MS Exchange
24 141 (7.06%) Windows XP
25 140 (7.01%) Problem Management
26 137 (6.86%) Line Management
27 133 (6.66%) Firewall
27 133 (6.66%) Project Management
28 131 (6.56%) Oracle
29 123 (6.16%) Microsoft Certification

SLA
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 152 (7.62%) MS Exchange
2 104 (5.21%) SharePoint
3 76 (3.81%) IBM Notes
4 72 (3.61%) IIS
5 50 (2.51%) Blackberry Enterprise Server
6 49 (2.45%) Exchange Server 2010
7 29 (1.45%) Lync
8 26 (1.30%) Exchange Server 2003
9 21 (1.05%) WebLogic
10 18 (0.90%) Exchange Server 2007
11 15 (0.75%) Apache
12 14 (0.70%) Lotus Domino
12 14 (0.70%) SharePoint 2013
13 13 (0.65%) WorkSite
13 13 (0.65%) Oracle Workflow
14 12 (0.60%) CMS
15 11 (0.55%) AquaLogic
16 10 (0.50%) WebSphere
16 10 (0.50%) BizTalk Server
17 9 (0.45%) Tomcat
Applications
1 349 (17.48%) MS Excel
2 331 (16.58%) MS Office
3 35 (1.75%) MS PowerPoint
4 33 (1.65%) MS Visio
5 18 (0.90%) MS Project
6 3 (0.15%) Photoshop
7 2 (0.10%) S-PLUS
7 2 (0.10%) Spreadsheet
8 1 (0.050%) Adobe Creative Suite
8 1 (0.050%) InfoPath
Business Applications
1 26 (1.30%) Oracle EBS
2 25 (1.25%) Oracle Applications
3 20 (1.00%) Oracle General Ledger
3 20 (1.00%) Oracle EBS R12
4 19 (0.95%) Oracle Payables
4 19 (0.95%) Oracle Receivables
5 12 (0.60%) assyst
6 10 (0.50%) Oracle Financials
7 8 (0.40%) Remedy ITSM
8 7 (0.35%) Oracle 11i
9 6 (0.30%) Oracle E-Business Tax
10 5 (0.25%) Oracle Internet Expenses
10 5 (0.25%) Oracle Subledger Accounting
10 5 (0.25%) Oracle iProcurement
10 5 (0.25%) SAP HR
10 5 (0.25%) SAP FI
10 5 (0.25%) SAP BPC
11 4 (0.20%) Dynamics AX
11 4 (0.20%) SAP Retail
11 4 (0.20%) SAP FI/CO
Cloud Services
1 33 (1.65%) Office 365
2 13 (0.65%) SaaS
3 10 (0.50%) Microsoft Azure
3 10 (0.50%) Amazon AWS
4 4 (0.20%) PaaS
4 4 (0.20%) Google Apps
5 3 (0.15%) Amazon EC2
5 3 (0.15%) IaaS
6 2 (0.10%) SuccessFactors
7 1 (0.050%) GitHub
7 1 (0.050%) Amazon S3
7 1 (0.050%) Cloud Computing
7 1 (0.050%) CloudFront
Communications & Networking
1 133 (6.66%) Firewall
2 114 (5.71%) WAN
3 109 (5.46%) LAN
4 108 (5.41%) DNS
5 96 (4.81%) GSM
6 95 (4.76%) Radio Access Network
7 91 (4.56%) Ethernet
8 90 (4.51%) VPN
9 89 (4.46%) UMTS
10 81 (4.06%) DHCP
10 81 (4.06%) TCP/IP
11 75 (3.76%) SAN
11 75 (3.76%) SDH
11 75 (3.76%) ATM
11 75 (3.76%) RNC
12 68 (3.41%) Internet
13 59 (2.96%) 3G
14 55 (2.76%) Wireless
15 47 (2.35%) 4G
16 43 (2.15%) 2G
Database & Business Intelligence
1 108 (5.41%) SQL Server
2 31 (1.55%) Oracle Reports
3 30 (1.50%) Oracle Database
4 27 (1.35%) SQL Server 2008
5 26 (1.30%) Crystal Reports
6 24 (1.20%) Relational Database
7 17 (0.85%) SQL Server Reporting Services
7 17 (0.85%) SQL Server 2005
8 16 (0.80%) SAP BW
9 15 (0.75%) RDBMS
10 14 (0.70%) MySQL
10 14 (0.70%) SQL Server Integration Services
10 14 (0.70%) SQL Server 2012
11 13 (0.65%) Data Warehouse
12 11 (0.55%) Oracle Database 10g
13 10 (0.50%) Oracle BI Publisher
14 8 (0.40%) SQL Server Analysis Services
15 7 (0.35%) DB2
15 7 (0.35%) BusinessObjects XI
16 6 (0.30%) SQL Server 2000
Development Applications
1 19 (0.95%) JIRA
2 16 (0.80%) Oracle Forms
3 14 (0.70%) Subversion
3 14 (0.70%) Git (software)
4 12 (0.60%) Team Foundation Server
5 11 (0.55%) MSI
6 9 (0.45%) VSS/SourceSafe
6 9 (0.45%) SQL Server Management Studio (SSMS)
7 8 (0.40%) Ant
8 7 (0.35%) Jenkins
9 5 (0.25%) Visual Studio
10 4 (0.20%) InstallShield
10 4 (0.20%) Hudson
11 3 (0.15%) Wise Package Studio
11 3 (0.15%) Lombardi
11 3 (0.15%) Toad
12 2 (0.10%) ClearCase
12 2 (0.10%) Maven
12 2 (0.10%) Atlassian Bamboo
12 2 (0.10%) TeamCity
General
1 358 (17.94%) Finance
2 303 (15.18%) Telecoms
3 49 (2.45%) Banking
4 43 (2.15%) Retail
5 39 (1.95%) Legal
6 32 (1.60%) Manufacturing
7 27 (1.35%) Law
8 25 (1.25%) Marketing
9 20 (1.00%) Games
10 17 (0.85%) Back Office
10 17 (0.85%) Investment Banking
11 16 (0.80%) Financial Institution
12 15 (0.75%) Pharmaceutical
12 15 (0.75%) General Ledger
12 15 (0.75%) Billing
13 11 (0.55%) French Language
13 11 (0.55%) Publishing
14 9 (0.45%) Local Government
15 7 (0.35%) Advertising
15 7 (0.35%) Automotive
Job Titles
1 541 (27.10%) Analyst
2 226 (11.32%) Service Analyst
3 193 (9.67%) Service Desk Analyst
4 168 (8.42%) Support Analyst
5 159 (7.97%) Service Manager
6 156 (7.82%) Support Engineer
7 105 (5.26%) 2nd Line Support
8 95 (4.76%) Field Engineer
9 79 (3.96%) 1st Line Support
10 78 (3.91%) Desktop Support
11 77 (3.86%) Delivery Manager
12 76 (3.81%) Administrator
13 72 (3.61%) Services Delivery Manager
14 70 (3.51%) Consultant
15 62 (3.11%) Team Leader
16 51 (2.56%) 1st Line Support Analyst
17 49 (2.45%) Network Engineer
18 47 (2.35%) Desktop Engineer
19 46 (2.30%) Applications Support
20 43 (2.15%) IT Support
Libraries, Frameworks & Software Standards
1 36 (1.80%) Web Services
2 34 (1.70%) .NET
3 25 (1.25%) HTML
4 22 (1.10%) Middleware
5 19 (0.95%) XML
6 18 (0.90%) CSS
6 18 (0.90%) J2EE
7 12 (0.60%) SOAP
7 12 (0.60%) Application Packaging
8 10 (0.50%) ASP.NET
9 9 (0.45%) jQuery
10 8 (0.40%) Java EE
10 8 (0.40%) JDBC
10 8 (0.40%) LAMP
11 7 (0.35%) EDI
11 7 (0.35%) JMS
11 7 (0.35%) JNDI
11 7 (0.35%) .NET Framework
12 6 (0.30%) XMPP
13 5 (0.25%) REST
Miscellaneous
1 246 (12.32%) Analytical Skills
2 99 (4.96%) Blackberry
3 87 (4.36%) Management Information System
4 44 (2.20%) Clustering
5 35 (1.75%) Statistics
6 33 (1.65%) Computer Science
7 32 (1.60%) NHS
8 31 (1.55%) CMDB
9 25 (1.25%) Replication
10 22 (1.10%) Thin Client
10 22 (1.10%) Fat Client
11 19 (0.95%) Online Games
12 18 (0.90%) Video Conferencing
12 18 (0.90%) PDA
13 17 (0.85%) Mainframe
14 15 (0.75%) Hedge funds
14 15 (0.75%) Performance Metrics
15 14 (0.70%) User Experience
16 13 (0.65%) iPhone
16 13 (0.65%) iPad
Operating Systems
1 655 (32.82%) Windows
2 237 (11.87%) Windows 7
3 182 (9.12%) Windows Server 2008
4 141 (7.06%) Windows XP
5 121 (6.06%) Linux
6 114 (5.71%) UNIX
7 105 (5.26%) Windows Server 2003
8 55 (2.76%) Windows Server 2012
9 47 (2.35%) Windows 8
10 35 (1.75%) Red Hat Enterprise Linux
11 31 (1.55%) Windows 2000
12 29 (1.45%) Windows NT
12 29 (1.45%) Windows Vista
13 26 (1.30%) Solaris
14 21 (1.05%) AIX
15 20 (1.00%) Android
16 16 (0.80%) HPUX
17 15 (0.75%) Windows 2000 Server
18 14 (0.70%) Apple iOS
19 12 (0.60%) CentOS
Processes & Methodologies
1 757 (37.93%) ITIL
2 339 (16.98%) Service Delivery
3 325 (16.28%) Service Management
4 212 (10.62%) Incident Management
5 204 (10.22%) Change Management
6 140 (7.01%) Problem Management
7 137 (6.86%) Line Management
8 133 (6.66%) Project Management
9 119 (5.96%) Agile Software Development
10 89 (4.46%) Disaster Recovery
11 84 (4.21%) Configuration Management
11 84 (4.21%) PRINCE2
12 81 (4.06%) WFM
13 70 (3.51%) ITIL V3
14 68 (3.41%) Stakeholder Management
15 67 (3.36%) ITSM
16 66 (3.31%) Migration
17 65 (3.26%) Business Intelligence
18 63 (3.16%) Continuous Improvement
18 63 (3.16%) Root Cause Analysis
Programming Languages
1 166 (8.32%) SQL
2 50 (2.51%) PowerShell
3 45 (2.25%) Java
4 39 (1.95%) Shell Script
5 30 (1.50%) PL/SQL
6 29 (1.45%) JavaScript
7 28 (1.40%) C
8 20 (1.00%) Perl
9 18 (0.90%) C#
9 18 (0.90%) VB
10 16 (0.80%) VBScript
10 16 (0.80%) Bash Shell
11 14 (0.70%) T-SQL
12 13 (0.65%) VBA
12 13 (0.65%) Korn
13 10 (0.50%) Python
14 8 (0.40%) Ruby
15 7 (0.35%) WebLogic Scripting Tool
15 7 (0.35%) PHP
16 5 (0.25%) VB.NET
Qualifications
1 287 (14.38%) Security Cleared
2 216 (10.82%) SC Cleared
3 123 (6.16%) Microsoft Certification
4 122 (6.11%) Degree
5 116 (5.81%) ITIL Certification
6 102 (5.11%) Cisco Certification
7 90 (4.51%) MCSE
8 76 (3.81%) MCP
9 61 (3.06%) CCNA
10 53 (2.66%) DV Cleared
11 47 (2.35%) CCNP
12 41 (2.05%) VCP4
13 30 (1.50%) MCSA
14 25 (1.25%) A+ Certification
15 22 (1.10%) CCIE
16 21 (1.05%) ITIL Foundation Certificate
17 19 (0.95%) CISSP
18 18 (0.90%) VMware Certified Professional (VCP)
19 16 (0.80%) MOS
19 16 (0.80%) MCITP
Quality Assurance & Compliance
1 39 (1.95%) QA
2 16 (0.80%) ISO/IEC 27001
3 13 (0.65%) Sarbanes-Oxley
4 9 (0.45%) Data Quality
5 8 (0.40%) ISO 9001
6 4 (0.20%) GxP
6 4 (0.20%) COBIT
7 2 (0.10%) ISO 9000
7 2 (0.10%) PCI DSS
8 1 (0.050%) P3O
8 1 (0.050%) EMIR
8 1 (0.050%) GAMP
8 1 (0.050%) ISO 14001
System Software
1 418 (20.94%) Active Directory
2 119 (5.96%) VMware Infrastructure
3 36 (1.80%) vSphere
4 33 (1.65%) VMware ESX
5 31 (1.55%) XenApp
6 27 (1.35%) Hyper-V
7 20 (1.00%) Terminal Services
8 18 (0.90%) Oracle RAC
9 17 (0.85%) XenDesktop
10 16 (0.80%) Terminal Server
11 15 (0.75%) vCloud
12 14 (0.70%) Firmware
12 14 (0.70%) ISA Server
12 14 (0.70%) Microsoft App-V
13 11 (0.55%) Oracle RMAN
14 8 (0.40%) Microsoft Virtual Server
14 8 (0.40%) VMware ESXi
15 7 (0.35%) Forefront TMG
15 7 (0.35%) NFS
16 6 (0.30%) VMware Workstation
Systems Management
1 80 (4.01%) SCCM
2 57 (2.86%) OpenView
3 40 (2.00%) SCOM
4 36 (1.80%) Systems Management Server (SMS)
5 18 (0.90%) Puppet
6 14 (0.70%) HP SIM
7 12 (0.60%) Opscode Chef
8 11 (0.55%) Netcool
8 11 (0.55%) NetBackup
8 11 (0.55%) Backup Exec
8 11 (0.55%) OVSD
9 9 (0.45%) Oracle Enterprise Manager
9 9 (0.45%) Nagios
9 9 (0.45%) ARCserve
9 9 (0.45%) NSN NetAct
10 8 (0.40%) ZABBIX
10 8 (0.40%) Symantec Endpoint Protection
10 8 (0.40%) Tivoli
10 8 (0.40%) BladeLogic
11 7 (0.35%) HP Data Protector
Vendors
1 513 (25.70%) Microsoft
2 214 (10.72%) Citrix
3 207 (10.37%) VMware
4 206 (10.32%) Cisco
5 165 (8.27%) HP
6 131 (6.56%) Oracle
7 112 (5.61%) Ericsson
8 87 (4.36%) Remedy
9 85 (4.26%) Nokia Solutions and Networks
10 80 (4.01%) Lotus
11 65 (3.26%) SAP
12 38 (1.90%) Juniper
12 38 (1.90%) Symantec
13 35 (1.75%) Red Hat
13 35 (1.75%) F5
14 33 (1.65%) CheckPoint
14 33 (1.65%) IBM
15 32 (1.60%) Altiris
16 26 (1.30%) Dell
17 23 (1.15%) Nokia
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