The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK
Rank 157 155 122
Rank change year-on-year
-2 -33
Contract jobs citing SLA 733 847 966
As % of all contract IT jobs located in the UK 1.62% 1.63% 1.84%
As % of the Quality Assurance & Compliance category 16.23% 16.57% 19.33%
Number of daily rates quoted 394 449 474
Median daily rate £350 £340 £325
Median daily rate % change year-on-year
+2.94% +4.61%
90% offered a daily rate of more than £129 £140 £124
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £350 £325 £300
% change year-on-year
+7.69% +8.33%
Number of hourly rates quoted 84 69 86
Median hourly rate £14.88 £15.00 £15.00
Median hourly rate % change year-on-year
-0.83% -
90% offered a hourly rate of more than £9.94 £10.16 £10.13
10% offered a hourly rate of more than £25.00 £40.10 £26.00
UK excluding London median hourly rate £14.25 £15.00 £13.50
% change year-on-year
-5.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4516 5113 4997
As % of all contract IT jobs located in the UK 9.95% 9.82% 9.52%
Number of daily rates quoted 2936 3156 3021
Median daily rate £450 £425 £400
Median daily rate % change year-on-year
+5.88% +6.25%
90% offered a daily rate of more than £275 £270 £225
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £420 £400 £395
% change year-on-year
+5.00% +1.26%
Number of hourly rates quoted 149 199 168
Median hourly rate £21.50 £42.00 £22.50
Median hourly rate % change year-on-year
-48.80% +86.66%
90% offered a hourly rate of more than £11.00 £13.25 £11.00
10% offered a hourly rate of more than £52.50 £61.00 £48.30
UK excluding London median hourly rate £20.00 £43.25 £23.75
% change year-on-year
-53.75% +82.10%

SLA
Jobs Demand Trend

The demand trend of contract jobs citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 23 February 2017.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 23 February 2017.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 658 £350 +0.71% 190
London -27 216 £375 +3.02% 53
South East -33 153 £381 +28.80% 44
Yorkshire +44 55 £325 +85.71% 14
West Midlands +8 50 £338 -15.09% 10
North West +21 41 £225 -18.18% 18
South West -4 41 £360 +2.85% 16
Berkshire -32 41 £450 +53.19% 5
West Yorkshire +43 39 £275 +77.41% 11
East Midlands +21 39 £280 -13.84% 18
East of England -14 37 £175 -56.25% 15
Hampshire +14 30 £450 +5.88% 14
North East +5 29 £325 +15.04% 4
Buckinghamshire -1 29 £350 -10.25% 11
Tyne and Wear +14 28 £325 +22.64% 3
Wales +18 26 £475 +245.45% 5
City of London -28 26 £488 +50.00% 16
Leeds +22 24 £425 +209.09% 8
Nottinghamshire +19 24 £378 +37.45% 5
Reading -20 23 £440 +72.54% 2
Manchester +13 22 £175 -47.16% 11
Milton Keynes +4 22 £353 -9.61% 11
Bristol -6 21 £380 +8.57% 7
Newcastle upon Tyne 0 20 £325 +22.64% 2
Scotland +19 19 £388 -18.42% 12
Nottingham +13 19 £378 +37.45% 4
Surrey -17 18 £325 +25.00% 7
West Wales - 18 £488 -
Swansea - 18 £488 -
Warwickshire +7 15 £450 - 4

SLA
Top 30 Related IT Skills

For the 6 months to 23 February 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SLA.

1 602 (37.91%) ITIL
2 451 (28.40%) Windows
3 388 (24.43%) Microsoft
4 308 (19.40%) Service Management
5 285 (17.95%) Active Directory
6 262 (16.50%) Finance
7 254 (15.99%) Service Delivery
8 233 (14.67%) MS Office
9 220 (13.85%) MS Excel
10 189 (11.90%) Windows 7
11 185 (11.65%) Incident Management
12 181 (11.40%) Security Cleared
13 179 (11.27%) Cisco
14 158 (9.95%) Linux
15 142 (8.94%) Analytical Skills
16 141 (8.88%) Windows Server
17 140 (8.82%) SC Cleared
18 137 (8.63%) Change Management
19 133 (8.38%) VMware
20 131 (8.25%) Telecoms
21 114 (7.18%) Problem Management
22 109 (6.86%) ITSM
22 109 (6.86%) Unix
23 106 (6.68%) SQL
24 105 (6.61%) HP
25 98 (6.17%) Project Management
25 98 (6.17%) VMware Infrastructure
26 97 (6.11%) ITIL V3
27 95 (5.98%) Oracle
28 93 (5.86%) Firewall

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (4.91%) MS Exchange
2 57 (3.59%) SharePoint
3 41 (2.58%) WebSphere
4 33 (2.08%) Blackberry Enterprise Server
5 28 (1.76%) Exchange Server 2007
5 28 (1.76%) Exchange Server 2010
5 28 (1.76%) Exchange Server 2013
5 28 (1.76%) IIS
6 21 (1.32%) Skype for Business
7 19 (1.20%) CMS
8 18 (1.13%) WebLogic
9 12 (0.76%) Oracle SOA Suite
10 10 (0.63%) WebLogic Portal
11 8 (0.50%) Exchange Server 2003
11 8 (0.50%) Joomla!
11 8 (0.50%) SAS
11 8 (0.50%) WordPress
12 7 (0.44%) Apache Pig
12 7 (0.44%) BizTalk Server
12 7 (0.44%) Tuxedo
Applications
1 233 (14.67%) MS Office
2 220 (13.85%) MS Excel
3 70 (4.41%) MS PowerPoint
4 31 (1.95%) Spreadsheet
5 22 (1.39%) MS Visio
6 6 (0.38%) Maya
6 6 (0.38%) MS Project
7 1 (0.063%) Acrobat
7 1 (0.063%) InfoPath
7 1 (0.063%) Windchill
Business Applications
1 13 (0.82%) Remedy ITSM
2 10 (0.63%) Maximo
3 6 (0.38%) SAP Oil and Gas
4 5 (0.31%) Dynamics CRM
4 5 (0.31%) SAP CO
4 5 (0.31%) SAP FI
4 5 (0.31%) SAP FI/CO
5 4 (0.25%) Payment Gateway
5 4 (0.25%) SAP BPC
6 3 (0.19%) Eloqua
6 3 (0.19%) Oracle EBS
6 3 (0.19%) Oracle EBS R12
6 3 (0.19%) Oracle Subledger Accounting
6 3 (0.19%) SAP MII
6 3 (0.19%) SAP SD
7 2 (0.13%) Oracle Applications
7 2 (0.13%) Oracle ERP
7 2 (0.13%) Oracle Financials
7 2 (0.13%) SAP ERP
7 2 (0.13%) SAP Retail
Cloud Services
1 70 (4.41%) Office 365
2 57 (3.59%) IaaS
2 57 (3.59%) PaaS
3 47 (2.96%) Amazon AWS
4 44 (2.77%) SaaS
5 42 (2.64%) Microsoft Azure
6 20 (1.26%) AWS CloudFormation
7 9 (0.57%) Cloud Computing
8 6 (0.38%) SuccessFactors
9 5 (0.31%) IBM Cloud
9 5 (0.31%) SoftLayer
10 3 (0.19%) IBM PureFlex
10 3 (0.19%) IBM SmartCloud
10 3 (0.19%) Mimecast
11 2 (0.13%) Amazon EC2
11 2 (0.13%) GitHub
11 2 (0.13%) Yammer
12 1 (0.063%) Amazon S3
12 1 (0.063%) Google Analytics
12 1 (0.063%) HP Helion
Communications & Networking
1 93 (5.86%) Firewall
2 91 (5.73%) DNS
3 74 (4.66%) WAN
4 68 (4.28%) Internet
4 68 (4.28%) VPN
5 58 (3.65%) TCP/IP
6 57 (3.59%) DHCP
6 57 (3.59%) Wireless
7 54 (3.40%) LAN
8 45 (2.83%) SAN
9 39 (2.46%) MPLS
10 33 (2.08%) VoIP
11 29 (1.83%) Network Security
12 28 (1.76%) Cisco ASA
13 26 (1.64%) BGP
13 26 (1.64%) VLAN
14 24 (1.51%) Cisco Nexus
14 24 (1.51%) OSPF
15 23 (1.45%) 3G
15 23 (1.45%) Intranet
Database & Business Intelligence
1 60 (3.78%) SQL Server
2 41 (2.58%) Oracle Database
3 19 (1.20%) Relational Database
4 14 (0.88%) Oracle Database 10g
4 14 (0.88%) Oracle Reports
4 14 (0.88%) SQL Server Integration Services
5 13 (0.82%) SQL Server 2008
6 12 (0.76%) SQL Server 2012
7 11 (0.69%) SQL Server Reporting Services
8 10 (0.63%) Big Data
8 10 (0.63%) DB2
8 10 (0.63%) RDBMS
9 8 (0.50%) Data Warehouse
9 8 (0.50%) Hadoop
10 7 (0.44%) Apache Hive
10 7 (0.44%) BusinessObjects
10 7 (0.44%) MongoDB
11 6 (0.38%) Oracle BI Publisher
11 6 (0.38%) Oracle Database 11g
11 6 (0.38%) Oracle Database 12c
Development Applications
1 17 (1.07%) JIRA
2 10 (0.63%) Subversion
3 7 (0.44%) Jenkins
4 5 (0.31%) Vagrant
5 4 (0.25%) MSI
6 3 (0.19%) NWDI
7 2 (0.13%) JMeter
7 2 (0.13%) Selenium
7 2 (0.13%) TeamCity
7 2 (0.13%) Visual Studio
8 1 (0.063%) AdminStudio
8 1 (0.063%) Atlassian Bamboo
8 1 (0.063%) SQL Server Management Studio (SSMS)
8 1 (0.063%) StarTeam
8 1 (0.063%) Team Foundation Server
8 1 (0.063%) Toad
8 1 (0.063%) Travis CI
General
1 262 (16.50%) Finance
2 131 (8.25%) Telecoms
3 68 (4.28%) Banking
4 45 (2.83%) Legal
5 41 (2.58%) Retail
6 29 (1.83%) Billing
7 23 (1.45%) Law
8 22 (1.39%) Marketing
9 21 (1.32%) Back Office
10 17 (1.07%) Electronics
11 16 (1.01%) Manufacturing
12 14 (0.88%) Financial Institution
13 13 (0.82%) Front Office
14 12 (0.76%) Publishing
15 10 (0.63%) Advertising
15 10 (0.63%) French Language
16 6 (0.38%) German Language
17 5 (0.31%) Automotive
17 5 (0.31%) Investment Banking
17 5 (0.31%) Spanish Language
Job Titles
1 365 (22.98%) Analyst
2 151 (9.51%) Service Analyst
3 139 (8.75%) Support Engineer
4 131 (8.25%) Service Desk Analyst
5 123 (7.75%) Support Analyst
6 111 (6.99%) Field Engineer
7 108 (6.80%) Service Manager
8 101 (6.36%) 2nd Line Support
9 98 (6.17%) Field Service Engineer
10 70 (4.41%) Administrator
11 64 (4.03%) Consultant
12 60 (3.78%) IT Engineer
13 59 (3.72%) 1st/2nd Line Support
14 57 (3.59%) 2nd Line Engineer
15 55 (3.46%) Architect
15 55 (3.46%) Service Desk Support
16 53 (3.34%) IT Support
17 52 (3.27%) Desktop Support
17 52 (3.27%) IT Manager
17 52 (3.27%) Network Engineer
Libraries, Frameworks & Software Standards
1 44 (2.77%) Web Services
2 23 (1.45%) .NET
3 21 (1.32%) HTML
3 21 (1.32%) XML
4 16 (1.01%) J2EE
5 15 (0.94%) Hibernate
5 15 (0.94%) Java EE
5 15 (0.94%) Middleware
5 15 (0.94%) Spring
6 14 (0.88%) AngularJS
7 13 (0.82%) JSF
8 11 (0.69%) ASP.NET
9 8 (0.50%) Ajax
9 8 (0.50%) EJB
9 8 (0.50%) JSP
9 8 (0.50%) Twitter Bootstrap
10 6 (0.38%) CSS
10 6 (0.38%) FIX Protocol
11 5 (0.31%) XSL
11 5 (0.31%) XSLT
Miscellaneous
1 142 (8.94%) Analytical Skills
2 88 (5.54%) Data Centre
3 84 (5.29%) Management Information System
4 39 (2.46%) Blackberry
5 35 (2.20%) CMDB
6 28 (1.76%) Smartphone
7 27 (1.70%) Driving Licence
7 27 (1.70%) Virtual Team
8 19 (1.20%) Computer Science
9 18 (1.13%) RSA SecurID
10 17 (1.07%) Video Conferencing
11 16 (1.01%) Tandem
12 15 (0.94%) Clustering
12 15 (0.94%) Fat Client
12 15 (0.94%) Thin Client
13 13 (0.82%) Equities
13 13 (0.82%) Video on Demand
14 12 (0.76%) NHS
15 11 (0.69%) Mainframe
16 10 (0.63%) Foreign Exchange (FX)
Operating Systems
1 451 (28.40%) Windows
2 189 (11.90%) Windows 7
3 158 (9.95%) Linux
4 141 (8.88%) Windows Server
5 109 (6.86%) Unix
6 71 (4.47%) Windows XP
7 63 (3.97%) Windows Server 2008
7 63 (3.97%) Windows Server 2012
8 49 (3.09%) AIX
9 48 (3.02%) Windows Server 2003
10 45 (2.83%) Android
11 41 (2.58%) Windows 8
12 39 (2.46%) Windows 2000
13 35 (2.20%) Windows 10
14 27 (1.70%) Mac OS X
15 17 (1.07%) Red Hat Enterprise Linux
16 14 (0.88%) Apple iOS
17 13 (0.82%) Solaris
18 8 (0.50%) MVS
18 8 (0.50%) Windows Vista
Processes & Methodologies
1 602 (37.91%) ITIL
2 308 (19.40%) Service Management
3 254 (15.99%) Service Delivery
4 185 (11.65%) Incident Management
5 137 (8.63%) Change Management
6 114 (7.18%) Problem Management
7 109 (6.86%) ITSM
8 98 (6.17%) Project Management
9 97 (6.11%) ITIL V3
10 83 (5.23%) Agile Software Development
11 79 (4.97%) Continuous Improvement
12 72 (4.53%) Service Design
13 69 (4.35%) Migration
14 66 (4.16%) CRM
15 64 (4.03%) Customer Requirements
15 64 (4.03%) Root Cause Analysis
16 63 (3.97%) Release Management
17 61 (3.84%) PRINCE2
18 57 (3.59%) Time Management
19 55 (3.46%) Configuration Management
Programming Languages
1 106 (6.68%) SQL
2 64 (4.03%) Java
3 36 (2.27%) PowerShell
4 28 (1.76%) PL/SQL
5 19 (1.20%) C
6 18 (1.13%) Perl
7 15 (0.94%) JavaScript
8 14 (0.88%) C#
8 14 (0.88%) Ruby
9 13 (0.82%) Python
10 11 (0.69%) Bash Shell
10 11 (0.69%) Shell Script
11 8 (0.50%) T-SQL
11 8 (0.50%) VB
12 7 (0.44%) C++
13 4 (0.25%) PHP
13 4 (0.25%) VBScript
14 3 (0.19%) COBOL
14 3 (0.19%) VB.NET
15 2 (0.13%) Korn
Qualifications
1 181 (11.40%) Security Cleared
2 140 (8.82%) SC Cleared
3 93 (5.86%) Degree
4 88 (5.54%) Cisco Certification
5 79 (4.97%) ITIL Certification
6 54 (3.40%) CCNA
6 54 (3.40%) CCNP
6 54 (3.40%) Microsoft Certification
7 33 (2.08%) DBS Check
8 30 (1.89%) MCSE
9 25 (1.57%) BPSS Clearance
9 25 (1.57%) DV Cleared
9 25 (1.57%) MCP
10 16 (1.01%) MCSA
11 15 (0.94%) A+ Certification
12 13 (0.82%) CCIP
12 13 (0.82%) ECDL
13 10 (0.63%) ITIL Foundation Certificate
14 9 (0.57%) JNCIA
14 9 (0.57%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 27 (1.70%) Disclosure Scotland
1 27 (1.70%) QA
2 22 (1.39%) Sarbanes-Oxley
3 13 (0.82%) PCI DSS
4 11 (0.69%) Data Quality
4 11 (0.69%) ISO/IEC 27001
5 4 (0.25%) JSP 440
6 3 (0.19%) ISO 9001
6 3 (0.19%) ISO/IEC 20000
7 1 (0.063%) COBIT
7 1 (0.063%) COSHH
7 1 (0.063%) GMP
7 1 (0.063%) GxP
7 1 (0.063%) ISO19770
7 1 (0.063%) ISO22301
7 1 (0.063%) ISO27002
7 1 (0.063%) MiFID
System Software
1 285 (17.95%) Active Directory
2 98 (6.17%) VMware Infrastructure
3 30 (1.89%) Hyper-V
4 28 (1.76%) vSphere
5 20 (1.26%) Virtual Desktop
6 16 (1.01%) Microsoft App-V
6 16 (1.01%) VMware ESX
6 16 (1.01%) XenApp
7 15 (0.94%) Oracle RAC
8 11 (0.69%) Virtual Machines
9 8 (0.50%) Docker
9 8 (0.50%) Terminal Services
10 7 (0.44%) HDFS
10 7 (0.44%) SRDF
11 6 (0.38%) ISA Server
11 6 (0.38%) UAG
12 5 (0.31%) Firmware
12 5 (0.31%) Forefront TMG
12 5 (0.31%) vCloud
12 5 (0.31%) XenDesktop
Systems Management
1 67 (4.22%) SCCM
2 30 (1.89%) Ansible
3 26 (1.64%) Tivoli
4 22 (1.39%) Terraform
5 20 (1.26%) SCOM
6 17 (1.07%) Puppet
7 14 (0.88%) AirWatch
8 13 (0.82%) NetBackup
9 11 (0.69%) Tivoli Storage Manager
10 10 (0.63%) Opscode Chef
10 10 (0.63%) WSUS
11 9 (0.57%) Cisco Prime
11 9 (0.57%) Enterprise Manager Cloud Control
11 9 (0.57%) Norton AntiVirus
12 7 (0.44%) Control-M
12 7 (0.44%) Hadoop YARN
12 7 (0.44%) HP Data Protector
12 7 (0.44%) ITRS Geneos
12 7 (0.44%) Netcool
13 6 (0.38%) Thomson Reuters DACS
Vendors
1 388 (24.43%) Microsoft
2 179 (11.27%) Cisco
3 133 (8.38%) VMware
4 105 (6.61%) HP
5 95 (5.98%) Oracle
6 77 (4.85%) Remedy
7 71 (4.47%) Citrix
8 57 (3.59%) SAP
9 50 (3.15%) Apple
10 46 (2.90%) ServiceNow
11 38 (2.39%) Juniper
12 36 (2.27%) Huawei
12 36 (2.27%) IBM
13 35 (2.20%) Dell
13 35 (2.20%) F5
14 33 (2.08%) CheckPoint
15 30 (1.89%) LANDesk
16 28 (1.76%) Avaya
17 25 (1.57%) Red Hat
18 24 (1.51%) Nokia
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 per hour
Posted: 1 hour ago
London
Hays London City Cheapside
Rate: £380.00 per day
Posted: Yesterday
Staines, Middlesex
Harris Global
Rate: Up to £500 per day
Posted: Yesterday
London
Sanderson
Posted: 3 hours ago
Central London / West End
Spencer Rose
Rate: From £500 to £650 per day 10 month contract
Posted: Yesterday
Cardiff, South Glamorgan
Networking People
Rate: £160 - £170 per day
Posted: 3 days ago
City, London
Ebury
Rate: £110.00 - £130.00 per day
Posted: 18 hours ago
London
Eutopia Solutions Ltd
Posted: 2 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 2 days ago
Gloucestershire
Lorien Resourcing
Rate: £14 per annum
Posted: 5 days ago
Edinburgh, Midlothian
Cathcart Associates Ltd
Rate: £180 - £240 per day
Posted: 6 days ago
Edinburgh, Midlothian
Cathcart Associates Ltd
Rate: £90 - £110 per day
Posted: 6 days ago
Dereham, Norfolk and Spalding, Lincolnshire
Breckland Council and South Holland District Council
Rate: £42,534 - £48,417
Posted: 3 days ago
Reading, Berkshire
Seven Principles Consulting
Rate: From £450 to £500 per day
Posted: Yesterday
Uxbridge, Middlesex
ReThink Recruitment
Rate: £450 - £550 per day
Posted: 3 days ago
Belfast, County Antrim
Yoh
Rate: £0.00 per annum
Posted: Yesterday
Dunstable, Bedfordshire
Sopra Banking Software UK
Rate: From £20,000 to £25,000 per annum Competitive salary & excellent benef
Posted: 14 days ago
Berkshire
TEKsystems
Posted: 2 days ago