The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 154 134 125
Rank change year-on-year
-20 -9
Contract jobs citing SLA 876 952 949
As % of all contract IT jobs located in the UK 1.65% 1.70% 1.76%
As % of the Quality Assurance & Compliance category 17.73% 18.60% 18.75%
Number of daily rates quoted 461 498 451
Median daily rate £315 £324 £300
Median daily rate % change year-on-year
-2.79% +8.02%
90% offered a daily rate of more than £121 £130 £100
10% offered a daily rate of more than £500 £500 £450
UK excluding London median daily rate £298 £300 £285
% change year-on-year
-0.83% +5.26%
Number of hourly rates quoted 81 102 111
Median hourly rate £16.00 £15.89 £17.50
Median hourly rate % change year-on-year
+0.72% -9.22%
90% offered a hourly rate of more than £11.75 £11.00 £12.00
10% offered a hourly rate of more than £28.50 £27.78 £26.50
UK excluding London median hourly rate £16.00 £15.50 £17.50
% change year-on-year
+3.22% -11.42%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4942 5117 5061
As % of all contract IT jobs located in the UK 9.31% 9.15% 9.38%
Number of daily rates quoted 3170 3284 3131
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £255 £250 £240
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £375 £365
% change year-on-year
+6.66% +2.73%
Number of hourly rates quoted 198 183 211
Median hourly rate £28.50 £22.50 £21.00
Median hourly rate % change year-on-year
+26.66% +7.14%
90% offered a hourly rate of more than £12.49 £12.50 £12.50
10% offered a hourly rate of more than £47.50 £55.50 £42.00
UK excluding London median hourly rate £28.50 £22.50 £20.75
% change year-on-year
+26.66% +8.43%

SLA
Jobs Demand Trend

The demand trend of contract jobs citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 26 June 2016.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 26 June 2016.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 800 £325 - 228
South East +3 234 £350 -6.66% 55
London -33 210 £370 +5.71% 50
North East +19 132 £280 +6.66% 3
Tyne and Wear +10 130 £280 +6.66% 2
Newcastle upon Tyne +6 124 £280 +6.66% 2
Berkshire +9 108 £260 -18.75% 9
East of England -3 65 £175 -2.77% 9
Reading +5 48 £248 -18.85% 2
Scotland +4 46 £288 +59.72% 10
South West -3 42 £350 +16.66% 21
Hampshire -8 38 £343 -10.74% 14
West Midlands -27 37 £286 +43.18% 33
Buckinghamshire -2 31 £413 +3.12% 4
Hertfordshire +28 28 £350 +62.79% 1
Yorkshire -22 27 £380 +43.39% 14
Milton Keynes +5 26 £413 +3.12% 4
City of London +4 26 £388 -6.62% 7
North West -50 26 £310 +9.25% 25
East Midlands -10 25 £223 -55.50% 17
Bristol +21 21 £360 +20.00% 9
Surrey +3 21 £350 +16.66% 12
West Yorkshire -8 20 £327 +45.44% 9
Bracknell +8 18 £248 +10.61% 1
Manchester -21 17 £400 +60.00% 12
Cambridgeshire +19 16 £160 -50.76% 2
Renfrewshire -26 15 £300 -13.35%
Erskine -28 15 £300 -13.35%
Slough +12 14 £450 -3.22% 2
Hemel Hempstead +10 13 £475 +533.33% 1

SLA
Top 30 Related IT Skills

For the 6 months to 26 June 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SLA.

1 732 (42.58%) ITIL
2 496 (28.85%) Windows
3 425 (24.72%) Microsoft
4 320 (18.62%) Service Delivery
5 306 (17.80%) Active Directory
6 283 (16.46%) Finance
7 274 (15.94%) Incident Management
8 273 (15.88%) Service Management
9 248 (14.43%) Windows Server
10 234 (13.61%) Security Cleared
11 219 (12.74%) MS Excel
12 215 (12.51%) Problem Management
13 210 (12.22%) MS Office
14 204 (11.87%) Telecoms
14 204 (11.87%) HP
15 201 (11.69%) Linux
16 200 (11.63%) Cisco
16 200 (11.63%) Change Management
17 199 (11.58%) Oracle
18 198 (11.52%) SQL
19 180 (10.47%) SC Cleared
20 157 (9.13%) Unix
21 154 (8.96%) Windows 7
22 151 (8.78%) SQL Server
23 146 (8.49%) VMware
24 144 (8.38%) SAN
25 143 (8.32%) Citrix
26 134 (7.80%) Management Information System
27 133 (7.74%) Firewall
28 131 (7.62%) Project Management

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 109 (6.34%) MS Exchange
2 98 (5.70%) SharePoint
3 59 (3.43%) IIS
4 42 (2.44%) Skype for Business
5 28 (1.63%) Exchange Server 2010
5 28 (1.63%) WebLogic
6 26 (1.51%) Blackberry Enterprise Server
7 25 (1.45%) IBM Notes
8 22 (1.28%) Exchange Server 2007
9 18 (1.05%) Exchange Server 2013
9 18 (1.05%) Tomcat
10 16 (0.93%) Exchange Server 2003
11 13 (0.76%) CMS
12 12 (0.70%) Apache
13 11 (0.64%) BizTalk Server
14 10 (0.58%) OpenStack
15 9 (0.52%) JBoss
16 8 (0.47%) Office Communications Server
16 8 (0.47%) SharePoint 2013
16 8 (0.47%) SharePoint Server
Applications
1 219 (12.74%) MS Excel
2 210 (12.22%) MS Office
3 47 (2.73%) MS PowerPoint
4 37 (2.15%) MS Visio
5 8 (0.47%) Spreadsheet
6 7 (0.41%) MS Project
7 3 (0.17%) S-PLUS
Business Applications
1 31 (1.80%) Remedy ITSM
2 19 (1.11%) Dynamics CRM
3 9 (0.52%) Oracle General Ledger
4 8 (0.47%) Oracle Assets
4 8 (0.47%) Oracle EBS
4 8 (0.47%) Oracle EBS R12
5 6 (0.35%) Oracle E-Business Tax
5 6 (0.35%) Oracle Payables
5 6 (0.35%) Oracle Receivables
5 6 (0.35%) SAP Oil and Gas
6 5 (0.29%) Oracle FAH
6 5 (0.29%) Oracle Financials
6 5 (0.29%) Oracle Subledger Accounting
7 4 (0.23%) BASE24
7 4 (0.23%) Finacle
7 4 (0.23%) Oracle Cash Management
7 4 (0.23%) Oracle Procure-to-Pay
7 4 (0.23%) Remedy AR System
8 3 (0.17%) ResourceLink
8 3 (0.17%) SAP FI/CO
Cloud Services
1 45 (2.62%) Office 365
2 18 (1.05%) Amazon AWS
3 17 (0.99%) Microsoft Azure
4 7 (0.41%) Amazon EC2
4 7 (0.41%) Amazon Glacier
4 7 (0.41%) Amazon S3
4 7 (0.41%) AWS CloudFormation
4 7 (0.41%) PaaS
4 7 (0.41%) Virtual Private Cloud
4 7 (0.41%) Yammer
5 6 (0.35%) SaaS
6 5 (0.29%) Azure Active Directory
6 5 (0.29%) OneDrive
7 4 (0.23%) Amazon CloudWatch
8 3 (0.17%) HP Helion
8 3 (0.17%) IaaS
9 2 (0.12%) Cloud Computing
9 2 (0.12%) Google Apps
10 1 (0.058%) GitHub
10 1 (0.058%) Google Analytics
Communications & Networking
1 144 (8.38%) SAN
2 133 (7.74%) Firewall
3 101 (5.88%) WAN
4 99 (5.76%) LAN
5 90 (5.24%) DNS
6 81 (4.71%) TCP/IP
7 75 (4.36%) DHCP
8 72 (4.19%) VPN
9 71 (4.13%) Internet
10 57 (3.32%) Wireless
11 54 (3.14%) 3G
12 49 (2.85%) Network Security
13 47 (2.73%) VoIP
14 35 (2.04%) MPLS
15 31 (1.80%) 4G
15 31 (1.80%) Unified Communications
16 26 (1.51%) Wi-Fi
17 25 (1.45%) LTE
18 24 (1.40%) Cisco Nexus
19 23 (1.34%) 2G
Database & Business Intelligence
1 151 (8.78%) SQL Server
2 52 (3.03%) Oracle Database
3 23 (1.34%) SQL Server 2005
4 22 (1.28%) SQL Server 2008
5 21 (1.22%) Relational Database
6 20 (1.16%) DB2
7 18 (1.05%) Data Warehouse
8 16 (0.93%) SQL Server 2012
9 10 (0.58%) MS Access
10 9 (0.52%) Big Data
10 9 (0.52%) BusinessObjects
10 9 (0.52%) SQL Server 2000
11 8 (0.47%) Apache Cassandra
11 8 (0.47%) MongoDB
11 8 (0.47%) MySQL
11 8 (0.47%) Oracle Reports
12 7 (0.41%) Amazon RDS
12 7 (0.41%) Oracle Database 11g
13 6 (0.35%) Business Intelligence Development Studio
13 6 (0.35%) Oracle Database 12c
Development Applications
1 21 (1.22%) JIRA
2 12 (0.70%) Jenkins
3 7 (0.41%) MSI
3 7 (0.41%) SQL Server Management Studio (SSMS)
3 7 (0.41%) Subversion
4 6 (0.35%) Team Foundation Server
5 5 (0.29%) Checkstyle
5 5 (0.29%) FindBugs
5 5 (0.29%) Git (software)
5 5 (0.29%) JMeter
5 5 (0.29%) Maven
5 5 (0.29%) Visual Studio
6 4 (0.23%) LoadRunner
6 4 (0.23%) Zephyr
7 3 (0.17%) git-flow
8 1 (0.058%) Artifactory
8 1 (0.058%) Gradle
8 1 (0.058%) JUnit
8 1 (0.058%) Oracle Forms
8 1 (0.058%) Toad
General
1 283 (16.46%) Finance
2 204 (11.87%) Telecoms
3 72 (4.19%) Banking
4 60 (3.49%) Retail
5 44 (2.56%) Front Office
6 39 (2.27%) Legal
7 35 (2.04%) Billing
8 21 (1.22%) Back Office
9 18 (1.05%) Marketing
9 18 (1.05%) Spanish Language
10 14 (0.81%) Manufacturing
11 12 (0.70%) Law
12 11 (0.64%) Financial Institution
12 11 (0.64%) German Language
13 10 (0.58%) French Language
14 9 (0.52%) Investment Banking
15 8 (0.47%) Games
15 8 (0.47%) Publishing
16 7 (0.41%) Advertising
16 7 (0.41%) Italian Language
Job Titles
1 328 (19.08%) Analyst
2 209 (12.16%) Support Engineer
3 148 (8.61%) Service Manager
4 128 (7.45%) Service Analyst
5 109 (6.34%) Support Analyst
6 108 (6.28%) Service Desk Analyst
7 107 (6.22%) Administrator
8 65 (3.78%) Desktop Support
9 63 (3.66%) Network Engineer
10 62 (3.61%) IT Support
11 59 (3.43%) Consultant
12 56 (3.26%) 2nd Line Support
13 53 (3.08%) 1st Line Support
14 51 (2.97%) Developer
15 49 (2.85%) Incident Manager
16 47 (2.73%) IT Analyst
16 47 (2.73%) IT Manager
16 47 (2.73%) Services Delivery Manager
17 46 (2.68%) Delivery Manager
18 44 (2.56%) Systems Administrator
Libraries, Frameworks & Software Standards
1 50 (2.91%) Web Services
2 38 (2.21%) .NET
3 28 (1.63%) CSS
4 23 (1.34%) Middleware
4 23 (1.34%) SOAP
5 18 (1.05%) XML
6 17 (0.99%) HTML
7 16 (0.93%) Flash
8 14 (0.81%) jQuery
9 13 (0.76%) ASP.NET
10 12 (0.70%) WCF
11 10 (0.58%) .NET Framework
11 10 (0.58%) Ext JS
11 10 (0.58%) REST
12 7 (0.41%) J2EE
12 7 (0.41%) JMS
12 7 (0.41%) JSP
13 6 (0.35%) Hibernate
13 6 (0.35%) Spring
13 6 (0.35%) Twitter Bootstrap
Miscellaneous
1 134 (7.80%) Management Information System
2 110 (6.40%) Data Centre
3 109 (6.34%) Analytical Skills
4 84 (4.89%) Clustering
5 49 (2.85%) Blackberry
6 47 (2.73%) Computer Science
7 41 (2.39%) CMDB
8 36 (2.09%) Mainframe
9 25 (1.45%) Replication
10 22 (1.28%) Virtual Team
11 18 (1.05%) Fat Client
11 18 (1.05%) Mathematics
11 18 (1.05%) Statistics
11 18 (1.05%) Thin Client
12 17 (0.99%) Driving Licence
13 14 (0.81%) Video Conferencing
14 13 (0.76%) PDA
15 12 (0.70%) Client/Server
15 12 (0.70%) PKI
16 11 (0.64%) Smartphone
Operating Systems
1 496 (28.85%) Windows
2 248 (14.43%) Windows Server
3 201 (11.69%) Linux
4 157 (9.13%) Unix
5 154 (8.96%) Windows 7
6 118 (6.86%) Windows Server 2008
7 91 (5.29%) AIX
8 74 (4.30%) Solaris
9 73 (4.25%) Windows Server 2012
10 63 (3.66%) Windows Server 2003
11 62 (3.61%) Windows 8
12 55 (3.20%) Red Hat Enterprise Linux
13 44 (2.56%) Windows XP
14 23 (1.34%) Apple iOS
15 20 (1.16%) Windows 10
16 16 (0.93%) Mac OS X
17 15 (0.87%) Windows Vista
18 11 (0.64%) Mac OS
19 10 (0.58%) MVS
19 10 (0.58%) Windows NT
Processes & Methodologies
1 732 (42.58%) ITIL
2 320 (18.62%) Service Delivery
3 274 (15.94%) Incident Management
4 273 (15.88%) Service Management
5 215 (12.51%) Problem Management
6 200 (11.63%) Change Management
7 131 (7.62%) Project Management
8 122 (7.10%) ITIL V3
9 121 (7.04%) Root Cause Analysis
10 86 (5.00%) ITSM
11 85 (4.94%) Configuration Management
11 85 (4.94%) Continuous Improvement
12 81 (4.71%) Agile Software Development
13 78 (4.54%) High Availability
14 75 (4.36%) CRM
15 67 (3.90%) Disaster Recovery
16 64 (3.72%) Release Management
17 62 (3.61%) Migration
17 62 (3.61%) Stakeholder Management
18 61 (3.55%) Line Management
Programming Languages
1 198 (11.52%) SQL
2 88 (5.12%) Java
3 47 (2.73%) JavaScript
4 38 (2.21%) Perl
5 36 (2.09%) Shell Script
6 32 (1.86%) VB
7 30 (1.75%) PL/SQL
7 30 (1.75%) Python
8 27 (1.57%) C#
9 26 (1.51%) PowerShell
10 25 (1.45%) C
11 24 (1.40%) T-SQL
12 17 (0.99%) Bash Shell
13 15 (0.87%) C++
14 10 (0.58%) VBScript
15 8 (0.47%) AWK
15 8 (0.47%) sed
15 8 (0.47%) VB.NET
16 6 (0.35%) JCL
17 5 (0.29%) Go
Qualifications
1 234 (13.61%) Security Cleared
2 180 (10.47%) SC Cleared
3 123 (7.16%) Degree
4 99 (5.76%) Cisco Certification
5 94 (5.47%) ITIL Certification
6 68 (3.96%) Microsoft Certification
7 60 (3.49%) CCNA
8 47 (2.73%) CCNP
9 46 (2.68%) BPSS Clearance
10 35 (2.04%) MCP
10 35 (2.04%) MCSE
11 33 (1.92%) DV Cleared
12 27 (1.57%) ITIL Foundation Certificate
13 24 (1.40%) RHCE
14 21 (1.22%) AAT
15 18 (1.05%) PRINCE2 Certification
16 12 (0.70%) A+ Certification
16 12 (0.70%) CCIE
16 12 (0.70%) PMI Certification
17 11 (0.64%) HNC
Quality Assurance & Compliance
1 29 (1.69%) ISO 9001
2 25 (1.45%) Disclosure Scotland
3 22 (1.28%) QA
4 18 (1.05%) ISO/IEC 27001
5 11 (0.64%) PCI DSS
6 8 (0.47%) Sarbanes-Oxley
7 7 (0.41%) JSP 440
8 5 (0.29%) Data Quality
8 5 (0.29%) GPG13
8 5 (0.29%) HMG Security Policy Framework
9 3 (0.17%) COBIT
9 3 (0.17%) SEPA
10 2 (0.12%) BS7799
11 1 (0.058%) GAAP
11 1 (0.058%) ISO 8583
11 1 (0.058%) ISO 9000
11 1 (0.058%) MiFID
11 1 (0.058%) P3O
System Software
1 306 (17.80%) Active Directory
2 92 (5.35%) VMware Infrastructure
3 39 (2.27%) XenApp
4 36 (2.09%) Hyper-V
4 36 (2.09%) Virtual Machines
5 32 (1.86%) Oracle RAC
6 24 (1.40%) KVM
6 24 (1.40%) VMware ESX
7 17 (0.99%) ISA Server
7 17 (0.99%) vSphere
8 16 (0.93%) Microsoft App-V
8 16 (0.93%) VMware ESXi
9 12 (0.70%) Firmware
10 10 (0.58%) NFS
10 10 (0.58%) Terminal Services
10 10 (0.58%) Virtual Desktop
10 10 (0.58%) XenDesktop
11 9 (0.52%) Veritas Cluster Server
12 8 (0.47%) Terminal Server
13 5 (0.29%) UAG
Systems Management
1 71 (4.13%) SCCM
2 38 (2.21%) EMC NetWorker
3 37 (2.15%) Tivoli
4 21 (1.22%) Failover Clustering
5 20 (1.16%) Puppet
6 19 (1.11%) Microsoft Clustering
6 19 (1.11%) WSUS
7 18 (1.05%) MOM
8 17 (0.99%) HP Data Protector
8 17 (0.99%) OpenView
9 16 (0.93%) Cisco Prime
9 16 (0.93%) SCOM
9 16 (0.93%) Systems Management Server (SMS)
9 16 (0.93%) Tivoli Storage Manager
10 15 (0.87%) Simpana
11 14 (0.81%) NetBackup
12 13 (0.76%) HP SiteScope
13 12 (0.70%) Perfmon
14 10 (0.58%) HP Quality Center
14 10 (0.58%) Nagios
Vendors
1 425 (24.72%) Microsoft
2 204 (11.87%) HP
3 200 (11.63%) Cisco
4 199 (11.58%) Oracle
5 146 (8.49%) VMware
6 143 (8.32%) Citrix
7 96 (5.58%) Remedy
8 70 (4.07%) ServiceNow
9 66 (3.84%) Red Hat
10 57 (3.32%) IBM
11 56 (3.26%) SAP
12 50 (2.91%) EMC
13 48 (2.79%) F5
14 46 (2.68%) BMC
14 46 (2.68%) CheckPoint
14 46 (2.68%) Huawei
15 45 (2.62%) CA
16 39 (2.27%) Nokia
17 36 (2.09%) Juniper
18 27 (1.57%) Symantec
Preston, Lancashire
Executive Resource Group
Rate: £90 - 105 per day
Posted: Yesterday
Romford, Essex
Modis International
Posted: 3 days ago
Daventry, Northamptonshire
Polar Recruitment
Rate: £16 per hour
Posted: Yesterday
London
Opilio Recruitment
Rate: £28k - 30k per year
Posted: Yesterday
Nottingham, Nottinghamshire
Global Technology Solutions Ltd
Rate: £20 - £22 per hour
Posted: 2 days ago
Shefford, Bedfordshire
Russell King Associates
Rate: £12 per hour
Posted: 5 days ago
South East England
Vivid Resourcing
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £280.00 - £296 per day
Posted: 4 days ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 2 days ago
Milton Keynes, Buckinghamshire
LA International
Posted: 3 days ago
Huntingdon, Cambridgeshire
McGregor Boyall
Posted: 3 days ago
Swindon, Wiltshire
Connectus
Rate: £200 - £280 per day
Posted: 2 days ago
City, London
Venturi
Rate: £200 - £300 per day
Posted: 6 days ago
Birmingham
Interquest - IQ Tech
Rate: £500 - £550 per day
Posted: 5 days ago
UK
Experis Ltd
Rate: £135.00 - £165.00 per day
Posted: 4 days ago
Bromley, Kent
Hays Finance Technology
Rate: £350.00 - £400.00 per day
Posted: 3 days ago
Coventry
Capita plc
Rate: £16000 - £18000 per annum + Benefits
Posted: 4 days ago
London
IBS Consulting
Posted: 10 days ago
London
Staffworx Ltd
Rate: market rates
Posted: 5 days ago
Northampton, Northamptonshire
Broster Buchanan
Rate: £75 - £90 per day
Posted: 4 days ago
Poole, Dorset
Keystream Resources Limited
Rate: £230 per day
Posted: 2 days ago
London
Blue Fire Professional Services
Rate: £400 per day Initial contract until October
Posted: 4 days ago
Coventry, West Midlands (County)
Blue Fire Professional Services
Rate: £400 per day Initial contract until October
Posted: 4 days ago
Slough
Interquest - IQ Tech
Rate: £350 - £400 per day
Posted: 26 days ago