The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 117 112 128
Rank change year-on-year
-5 +16
Contract jobs citing SLA 962 954 742
As % of all contract IT jobs located in the UK 1.78% 1.81% 1.57%
As % of the Quality Assurance & Compliance category 22.34% 22.71% 20.78%
Number of daily rates quoted 498 438 363
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£320 £316 £325
Average daily rate % change year-on-year
+1.18% -2.69%
90% offered a daily rate of more than £125 £110 £120
10% offered a daily rate of more than £500 £450 £500
UK excluding London average daily rate £300 £300 £303
% change year-on-year
- -0.82%
Number of hourly rates quoted 89 110 70
Average hourly rate £16.00 £16.00 £15.38
Average hourly rate % change year-on-year
- +4.06%
90% offered a hourly rate of more than £10.96 £10.00 £9.82
10% offered a hourly rate of more than £25.40 £25.00 £135.00
UK excluding London average hourly rate £15.50 £15.50 £13.00
% change year-on-year
- +19.23%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4307 4200 3570
As % of all contract IT jobs located in the UK 7.95% 7.98% 7.57%
Number of daily rates quoted 2677 2562 2186
Average daily rate £403 £400 £425
Average daily rate % change year-on-year
+0.62% -5.88%
90% offered a daily rate of more than £260 £250 £250
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 142 202 112
Average hourly rate £20.09 £21.00 £19.00
Average hourly rate % change year-on-year
-4.32% +10.52%
90% offered a hourly rate of more than £11.82 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £45.00 £110.00
UK excluding London average hourly rate £21.53 £21.00 £17.50
% change year-on-year
+2.50% +20.00%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 22 May 2015.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 22 May 2015.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 896 £320 -1.15% 339
London +15 282 £350 - 92
South East +4 249 £350 +25.00% 70
East of England +18 75 £180 -25.00% 27
Berkshire -12 68 £314 +10.08% 17
Buckinghamshire +12 67 £331 +10.41% 17
City of London +13 59 £425 +14.09% 35
Yorkshire -7 58 £225 -34.78% 22
West Midlands -19 54 £306 +1.83% 25
East Midlands +12 52 £425 +54.54% 16
West Yorkshire +6 52 £185 -47.14% 14
North West -30 51 £321 +60.62% 48
Hampshire +22 50 £240 -11.92% 13
South West -29 49 £284 -13.35% 25
Leeds +6 46 £155 -55.07% 10
Milton Keynes +1 40 £375 +25.00% 11
Reading +6 30 £244 -17.02% 9
Surrey +8 21 £300 +76.47% 9
Scotland -22 21 £325 +8.33% 15
Norfolk +7 19 £170 -35.84% 1
Cheshire -9 19 £400 +135.29% 16
Manchester -10 19 £201 -32.91% 25
Birmingham +2 18 £258 -17.60% 12
North East 0 18 £300 -24.52% 10
Newcastle upon Tyne +4 17 £300 -26.15% 6
Tyne and Wear +1 17 £300 -26.15% 8
Cambridgeshire +9 16 £338 +58.82% 3
West Sussex -5 16 £380 -10.58% 6
Essex -6 15 £225 +2.85% 4
Wiltshire +8 14 £388 +19.23% 9

SLA
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 744 (38.47%) ITIL
2 555 (28.70%) Windows
3 438 (22.65%) Microsoft
4 351 (18.15%) Active Directory
5 346 (17.89%) Finance
6 339 (17.53%) Service Management
7 338 (17.48%) MS Office
8 297 (15.36%) Service Delivery
9 285 (14.74%) MS Excel
10 252 (13.03%) Security Cleared
11 248 (12.82%) Telecoms
12 222 (11.48%) Windows 7
13 211 (10.91%) Change Management
14 204 (10.55%) Incident Management
15 197 (10.19%) SC Cleared
16 194 (10.03%) SQL
17 190 (9.82%) Citrix
18 188 (9.72%) Analytical Skills
19 181 (9.36%) Cisco
20 179 (9.26%) VMware
21 162 (8.38%) Project Management
22 159 (8.22%) Windows Server 2008
23 154 (7.96%) HP
24 142 (7.34%) Problem Management
25 141 (7.29%) Degree
26 132 (6.83%) MS Exchange
27 130 (6.72%) Agile Software Development
28 124 (6.41%) Windows XP
29 123 (6.36%) Firewall
30 122 (6.31%) Line Management

SLA
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 132 (6.83%) MS Exchange
2 100 (5.17%) SharePoint
3 44 (2.28%) IIS
4 42 (2.17%) Exchange Server 2010
4 42 (2.17%) IBM Notes
5 32 (1.65%) Blackberry Enterprise Server
6 26 (1.34%) Lync
7 24 (1.24%) Exchange Server 2007
8 22 (1.14%) WebLogic
9 18 (0.93%) Exchange Server 2003
10 13 (0.67%) BizTalk Server
10 13 (0.67%) WebSphere
10 13 (0.67%) Exchange Server 2013
11 12 (0.62%) CMS
12 10 (0.52%) OpenStack
12 10 (0.52%) Oracle Workflow
13 8 (0.41%) SharePoint 2013
13 8 (0.41%) SharePoint 2010
13 8 (0.41%) AquaLogic
13 8 (0.41%) SharePoint Server
Applications
1 338 (17.48%) MS Office
2 285 (14.74%) MS Excel
3 48 (2.48%) MS Visio
4 39 (2.02%) MS PowerPoint
5 21 (1.09%) MS Project
6 4 (0.21%) InfoPath
7 3 (0.16%) Photoshop
7 3 (0.16%) Spreadsheet
8 1 (0.052%) S-PLUS
8 1 (0.052%) Adobe Creative Suite
Business Applications
1 22 (1.14%) Oracle EBS
2 17 (0.88%) Dynamics CRM
2 17 (0.88%) Oracle Payables
2 17 (0.88%) Oracle Receivables
3 16 (0.83%) Oracle General Ledger
3 16 (0.83%) Oracle EBS R12
4 13 (0.67%) Oracle Applications
5 10 (0.52%) Oracle E-Business Tax
6 8 (0.41%) assyst
6 8 (0.41%) Remedy ITSM
6 8 (0.41%) Oracle Financials
7 6 (0.31%) Oracle Internet Expenses
7 6 (0.31%) Oracle Subledger Accounting
7 6 (0.31%) Oracle iProcurement
7 6 (0.31%) SAP CRM
8 5 (0.26%) Oracle Cash Management
8 5 (0.26%) Oracle Assets
9 4 (0.21%) SAP BPC
9 4 (0.21%) SAP QM
9 4 (0.21%) SAP Oil and Gas
Cloud Services
1 29 (1.50%) Office 365
2 17 (0.88%) Amazon AWS
3 8 (0.41%) SaaS
3 8 (0.41%) Cloud Computing
4 7 (0.36%) IaaS
5 6 (0.31%) PaaS
6 5 (0.26%) AWS CloudFormation
6 5 (0.26%) Microsoft Azure
7 3 (0.16%) Amazon EC2
7 3 (0.16%) Google Apps
8 2 (0.10%) Joyent
8 2 (0.10%) IBM Blueworks
8 2 (0.10%) Google Cloud Platform
9 1 (0.052%) CloudFront
9 1 (0.052%) Amazon S3
9 1 (0.052%) SuccessFactors
9 1 (0.052%) GitHub
Communications & Networking
1 123 (6.36%) Firewall
2 109 (5.64%) LAN
3 99 (5.12%) WAN
4 95 (4.91%) GSM
5 90 (4.65%) UMTS
6 89 (4.60%) Radio Access Network
7 86 (4.45%) VPN
8 84 (4.34%) DNS
9 83 (4.29%) SAN
10 79 (4.08%) Ethernet
11 67 (3.46%) Wireless
12 65 (3.36%) RNC
13 64 (3.31%) SDH
14 63 (3.26%) ATM
15 62 (3.21%) TCP/IP
16 61 (3.15%) Internet
17 60 (3.10%) 3G
18 58 (3.00%) DHCP
19 48 (2.48%) 2G
20 44 (2.28%) VoIP
Database & Business Intelligence
1 89 (4.60%) SQL Server
2 34 (1.76%) Oracle Reports
3 24 (1.24%) SQL Server 2008
3 24 (1.24%) Relational Database
4 23 (1.19%) Oracle Database
5 18 (0.93%) RDBMS
6 17 (0.88%) SAP BW
7 16 (0.83%) DB2
8 15 (0.78%) Crystal Reports
9 14 (0.72%) SQL Server Integration Services
10 13 (0.67%) Big Data
10 13 (0.67%) SQL Server 2012
11 12 (0.62%) MySQL
12 11 (0.57%) DB2 UDB
13 10 (0.52%) SQL Server 2005
13 10 (0.52%) SQL Server Reporting Services
14 9 (0.47%) Data Warehouse
15 8 (0.41%) Oracle BI Publisher
15 8 (0.41%) Oracle Database 10g
16 7 (0.36%) SQL Server Analysis Services
Development Applications
1 16 (0.83%) Ant
2 10 (0.52%) Subversion
3 9 (0.47%) Oracle Forms
4 8 (0.41%) JIRA
4 8 (0.41%) Git (software)
5 4 (0.21%) Oracle APEX
5 4 (0.21%) Team Foundation Server
6 3 (0.16%) Maven
6 3 (0.16%) Wise Package Studio
6 3 (0.16%) WinDbg
6 3 (0.16%) Jenkins
7 2 (0.10%) FitNesse
7 2 (0.10%) ClearCase
7 2 (0.10%) Toad
7 2 (0.10%) TestDirector
7 2 (0.10%) InstallShield
8 1 (0.052%) MSI
8 1 (0.052%) Visual Studio
8 1 (0.052%) VSS/SourceSafe
8 1 (0.052%) JUnit
General
1 346 (17.89%) Finance
2 248 (12.82%) Telecoms
3 71 (3.67%) Banking
4 43 (2.22%) Retail
5 35 (1.81%) Legal
5 35 (1.81%) Manufacturing
6 31 (1.60%) Marketing
6 31 (1.60%) Financial Institution
7 24 (1.24%) Law
7 24 (1.24%) Pharmaceutical
8 16 (0.83%) Games
9 15 (0.78%) Billing
10 13 (0.67%) Back Office
10 13 (0.67%) Investment Banking
11 12 (0.62%) General Ledger
12 7 (0.36%) Automotive
12 7 (0.36%) Local Government
13 6 (0.31%) Advertising
14 5 (0.26%) Front Office
14 5 (0.26%) German Language
Job Titles
1 494 (25.54%) Analyst
2 219 (11.32%) Service Analyst
3 177 (9.15%) Service Desk Analyst
4 166 (8.58%) Service Manager
5 162 (8.38%) Support Analyst
6 146 (7.55%) Support Engineer
7 98 (5.07%) 2nd Line Support
8 86 (4.45%) Consultant
9 81 (4.19%) 1st Line Support
10 76 (3.93%) Delivery Manager
11 75 (3.88%) Field Engineer
12 71 (3.67%) Desktop Support
13 69 (3.57%) Administrator
14 68 (3.52%) Services Delivery Manager
15 58 (3.00%) Network Engineer
16 51 (2.64%) 1st Line Support Analyst
16 51 (2.64%) Incident Manager
17 49 (2.53%) Developer
17 49 (2.53%) Architect
18 47 (2.43%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 47 (2.43%) .NET
2 36 (1.86%) Web Services
3 34 (1.76%) HTML
4 26 (1.34%) J2EE
5 25 (1.29%) SOAP
6 24 (1.24%) XML
7 22 (1.14%) Middleware
8 14 (0.72%) CSS
9 10 (0.52%) Application Packaging
10 9 (0.47%) JMS
10 9 (0.47%) JDBC
10 9 (0.47%) JNDI
11 7 (0.36%) ASP.NET
11 7 (0.36%) XMPP
12 6 (0.31%) Spring
12 6 (0.31%) .NET Framework
13 5 (0.26%) EDI
13 5 (0.26%) jQuery
13 5 (0.26%) Software Packaging
13 5 (0.26%) Ajax
Miscellaneous
1 188 (9.72%) Analytical Skills
2 89 (4.60%) Management Information System
3 64 (3.31%) Blackberry
4 49 (2.53%) NHS
5 27 (1.40%) Statistics
6 26 (1.34%) Hedge funds
7 25 (1.29%) Clustering
8 22 (1.14%) CMDB
9 20 (1.03%) Computer Science
10 19 (0.98%) PDA
11 18 (0.93%) User Experience
12 17 (0.88%) Replication
12 17 (0.88%) Distributed Denial-of-Service
13 14 (0.72%) Online Games
14 12 (0.62%) AS400
15 11 (0.57%) iPhone
15 11 (0.57%) iPad
16 10 (0.52%) Mobile App
16 10 (0.52%) Video Conferencing
16 10 (0.52%) FMCG
Operating Systems
1 555 (28.70%) Windows
2 222 (11.48%) Windows 7
3 159 (8.22%) Windows Server 2008
4 124 (6.41%) Windows XP
5 111 (5.74%) Linux
6 90 (4.65%) Windows Server 2003
7 87 (4.50%) UNIX
8 69 (3.57%) Windows 8
9 53 (2.74%) Windows Server 2012
10 23 (1.19%) Red Hat Enterprise Linux
11 21 (1.09%) Android
12 20 (1.03%) Windows 2000
13 15 (0.78%) HPUX
14 13 (0.67%) AIX
14 13 (0.67%) Windows NT
14 13 (0.67%) Windows Vista
15 12 (0.62%) Solaris
16 11 (0.57%) Apple iOS
17 9 (0.47%) Windows 2000 Server
18 7 (0.36%) FreeBSD
Processes & Methodologies
1 744 (38.47%) ITIL
2 339 (17.53%) Service Management
3 297 (15.36%) Service Delivery
4 211 (10.91%) Change Management
5 204 (10.55%) Incident Management
6 162 (8.38%) Project Management
7 142 (7.34%) Problem Management
8 130 (6.72%) Agile Software Development
9 122 (6.31%) Line Management
10 100 (5.17%) ITSM
11 89 (4.60%) Stakeholder Management
12 82 (4.24%) PRINCE2
13 79 (4.08%) Disaster Recovery
14 78 (4.03%) Configuration Management
15 74 (3.83%) WFM
16 67 (3.46%) Continuous Improvement
16 67 (3.46%) Coaching
17 63 (3.26%) Root Cause Analysis
18 60 (3.10%) Performance Management
18 60 (3.10%) ITIL V3
Programming Languages
1 194 (10.03%) SQL
2 65 (3.36%) PowerShell
3 52 (2.69%) Java
4 49 (2.53%) Shell Script
5 30 (1.55%) PL/SQL
6 25 (1.29%) VB
7 23 (1.19%) JavaScript
8 18 (0.93%) Bash Shell
9 16 (0.83%) C
10 14 (0.72%) WebLogic Scripting Tool
10 14 (0.72%) Perl
10 14 (0.72%) VBScript
11 13 (0.67%) C#
12 12 (0.62%) VBA
13 11 (0.57%) PHP
13 11 (0.57%) T-SQL
14 8 (0.41%) Ruby
14 8 (0.41%) Python
15 6 (0.31%) ABAP
16 5 (0.26%) VB.NET
Qualifications
1 252 (13.03%) Security Cleared
2 197 (10.19%) SC Cleared
3 141 (7.29%) Degree
4 108 (5.58%) Cisco Certification
4 108 (5.58%) ITIL Certification
5 102 (5.27%) Microsoft Certification
6 70 (3.62%) CCNA
7 64 (3.31%) MCSE
8 63 (3.26%) CCNP
9 58 (3.00%) MCP
10 46 (2.38%) DV Cleared
11 34 (1.76%) MCSA
12 25 (1.29%) A+ Certification
13 24 (1.24%) ITIL Foundation Certificate
14 21 (1.09%) CISSP
15 17 (0.88%) MCITP
16 15 (0.78%) Network+ Certification
16 15 (0.78%) CCIE
16 15 (0.78%) PMI Certification
16 15 (0.78%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (2.53%) QA
2 18 (0.93%) ISO/IEC 27001
3 7 (0.36%) Sarbanes-Oxley
4 4 (0.21%) Data Quality
5 3 (0.16%) GxP
6 2 (0.10%) COBIT
6 2 (0.10%) ISO 9001
7 1 (0.052%) ISO 14001
7 1 (0.052%) ISO/IEC 20000
7 1 (0.052%) PCI DSS
7 1 (0.052%) PMBOK
7 1 (0.052%) EMIR
7 1 (0.052%) FATCA
7 1 (0.052%) P3O
System Software
1 351 (18.15%) Active Directory
2 88 (4.55%) VMware Infrastructure
3 33 (1.71%) vSphere
4 30 (1.55%) Hyper-V
5 29 (1.50%) VMware ESX
6 27 (1.40%) XenApp
7 21 (1.09%) XenDesktop
8 16 (0.83%) Xen
9 14 (0.72%) vCloud
10 13 (0.67%) Firmware
11 10 (0.52%) Terminal Server
11 10 (0.52%) Microsoft App-V
12 7 (0.36%) ISA Server
12 7 (0.36%) Oracle RAC
13 6 (0.31%) VMware ESXi
13 6 (0.31%) Terminal Services
14 5 (0.26%) NFS
14 5 (0.26%) XenServer
14 5 (0.26%) Oracle Clusterware
15 4 (0.21%) Citrix Presentation Server
Systems Management
1 63 (3.26%) SCCM
2 39 (2.02%) OpenView
3 27 (1.40%) Backup Exec
4 20 (1.03%) SCOM
5 17 (0.88%) Systems Management Server (SMS)
5 17 (0.88%) OVSD
6 15 (0.78%) Puppet
7 11 (0.57%) Tivoli
8 10 (0.52%) RANCID
8 10 (0.52%) ARCserve
8 10 (0.52%) Norton AntiVirus
8 10 (0.52%) NetBackup
9 9 (0.47%) HP Data Protector
9 9 (0.47%) ZABBIX
10 8 (0.41%) Opscode Chef
11 7 (0.36%) Tivoli Storage Manager
11 7 (0.36%) CA Single Sign-On
11 7 (0.36%) WMI
12 6 (0.31%) NSN NetAct
12 6 (0.31%) XenMobile
Vendors
1 438 (22.65%) Microsoft
2 190 (9.82%) Citrix
3 181 (9.36%) Cisco
4 179 (9.26%) VMware
5 154 (7.96%) HP
6 98 (5.07%) Oracle
7 97 (5.02%) Ericsson
8 84 (4.34%) SAP
9 70 (3.62%) Nokia Solutions and Networks
10 68 (3.52%) Remedy
11 56 (2.90%) Symantec
12 42 (2.17%) Juniper
12 42 (2.17%) Lotus
13 39 (2.02%) F5
14 38 (1.96%) IBM
15 29 (1.50%) Red Hat
16 27 (1.40%) Dell
16 27 (1.40%) EMC
17 26 (1.34%) NetApp
17 26 (1.34%) McAfee
West London
Lorien Resourcing
Posted: 21 hours ago
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Rate: £200 - £325 per day
Posted: 22 hours ago
Bracknell, Berkshire
TEKsystems
Rate: £120 - £150 per day
Posted: 22 hours ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £13.70 per hour
Posted: 22 hours ago
Tunbridge Wells, Kent
Keystream Technology
Rate: From £250 to £300 per day
Posted: Yesterday
London
Lorien Resourcing
Rate: MARKET RATE
Posted: Yesterday
Leeds, West Yorkshire
Candour Solutions
Rate: Above Market Rates
Posted: 2 days ago
Leicestershire
LA International
Rate: £100 per day
Posted: 2 days ago
London
Connectus
Rate: £30 per hour
Posted: 2 days ago
North West
Rullion IT Plus
Rate: Competitive Rate
Posted: 2 days ago
West Midlands
TEKsystems
Rate: £180 - £184 per annum
Posted: 2 days ago
Southampton, Hampshire
Capita Resourcing - IT Resourcing
Rate: £120 - £150 per day
Posted: 2 days ago
Manchester, Lancashire
NES IT
Rate: Good rate
Posted: 2 days ago
North West
Rullion IT Plus
Rate: £250 - £300 per annum
Posted: 2 days ago
Kent
Harvey Nash plc
Rate: £350 - £440 per day
Posted: 2 days ago
East Midlands
Vivid Resourcing Ltd
Rate: £250 - 350 per day + NEGOTIABLE ON EXPERIENCE
Posted: 2 days ago
Warrington, Cheshire
Rullion IT Plus
Rate: £15.00 per hour
Posted: 3 days ago
Leicestershire
Hays Talent Solutions
Rate: £12.00 - £13.00 per hour
Posted: 3 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: £300 - £400 per annum
Posted: 3 days ago
London
C.O.A.L IT Services Ltd
Posted: 3 days ago