The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 113 121 117
Rank change year-on-year
+8 -4
Contract jobs citing SLA 916 819 787
As % of all contract IT jobs located in the UK 1.83% 1.68% 1.73%
As % of the Quality Assurance & Compliance category 23.42% 21.79% 24.01%
Number of daily rates quoted 458 361 283
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £313 £300
Average daily rate % change year-on-year
+3.83% +4.33%
90% offered a daily rate of more than £125 £120 £110
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £290 £300 £270
% change year-on-year
-3.33% +11.11%
Number of hourly rates quoted 86 84 114
Average hourly rate £15.00 £14.50 £14.50
Average hourly rate % change year-on-year
+3.44% -
90% offered a hourly rate of more than £10.00 £10.50 £10.00
10% offered a hourly rate of more than £21.50 £22.80 £42.50
UK excluding London average hourly rate £13.50 £14.50 £13.75
% change year-on-year
-6.89% +5.45%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
3911 3758 3278
As % of all contract IT jobs located in the UK 7.81% 7.69% 7.22%
Number of daily rates quoted 2326 2220 1845
Average daily rate £400 £408 £400
Average daily rate % change year-on-year
-1.84% +1.87%
90% offered a daily rate of more than £225 £230 £225
10% offered a daily rate of more than £590 £600 £575
UK excluding London average daily rate £380 £350 £330
% change year-on-year
+8.57% +6.06%
Number of hourly rates quoted 157 138 221
Average hourly rate £19.00 £17.00 £22.50
Average hourly rate % change year-on-year
+11.76% -24.44%
90% offered a hourly rate of more than £10.81 £10.93 £11.00
10% offered a hourly rate of more than £47.50 £50.68 £45.00
UK excluding London average hourly rate £19.00 £17.08 £23.00
% change year-on-year
+11.27% -25.76%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 29 January 2015.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 29 January 2015.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 831 £325 +3.91% 311
London +50 280 £350 +3.70% 89
South East -7 212 £313 -5.66% 78
East of England +8 71 £313 +25.00% 27
North West +7 71 £170 -37.03% 30
Berkshire +1 64 £255 -20.00% 13
South West -7 56 £279 +4.69% 24
Yorkshire +4 54 £333 +10.83% 21
Buckinghamshire -10 52 £378 +37.27% 16
West Midlands 0 50 £190 -38.21% 16
City of London +15 46 £400 +21.76% 26
Milton Keynes -2 41 £363 +34.35% 13
West Yorkshire +6 37 £330 -2.22% 10
Leeds +1 32 £309 -8.51% 6
Hampshire -33 32 £338 -8.47% 23
Scotland -10 28 £300 -4.76% 10
Cheshire +5 26 £110 -71.79% 5
Hertfordshire +13 24 £265 -3.63% 14
Wales -1 24 £175 -53.33% 8
Manchester -9 23 £325 +75.43% 16
East Midlands +8 22 £320 +6.66% 21
Surrey -5 22 £338 -12.90% 13
Bedfordshire -11 20 £363 +40.77% 6
Warrington +2 19 £110 -71.79% 3
Newbury +14 18 £260 -55.74% 1
Reading -2 18 £139 -62.93% 6
Essex +16 16 £140 +16.66% 3
South Wales -3 16 £175 -53.33% 7
West Sussex -12 16 £290 +132.00% 2
Birmingham 0 14 £200 -10.11% 7

SLA
Top 30 Related IT Skills

For the 6 months to 29 January 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 750 (38.11%) ITIL
2 679 (34.50%) Windows
3 539 (27.39%) Microsoft
4 437 (22.21%) Active Directory
5 352 (17.89%) MS Excel
6 330 (16.77%) Finance
7 327 (16.62%) Service Delivery
8 324 (16.46%) MS Office
9 316 (16.06%) Security Cleared
10 315 (16.01%) Service Management
11 250 (12.70%) Telecoms
12 249 (12.65%) Analytical Skills
13 243 (12.35%) Windows 7
14 234 (11.89%) SC Cleared
15 226 (11.48%) Cisco
16 217 (11.03%) VMware
17 213 (10.82%) Incident Management
18 210 (10.67%) Citrix
19 188 (9.55%) Change Management
20 181 (9.20%) Windows Server 2008
21 170 (8.64%) HP
22 169 (8.59%) SQL
23 157 (7.98%) MS Exchange
24 152 (7.72%) Windows XP
25 145 (7.37%) Firewall
26 135 (6.86%) Problem Management
27 131 (6.66%) Oracle
28 130 (6.61%) VMware Infrastructure
29 128 (6.50%) DNS
30 127 (6.45%) Degree

SLA
Top Related IT Skills by Category

For the 6 months to 29 January 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 157 (7.98%) MS Exchange
2 125 (6.35%) SharePoint
3 75 (3.81%) IIS
4 72 (3.66%) IBM Notes
5 53 (2.69%) Blackberry Enterprise Server
6 50 (2.54%) Exchange Server 2010
7 35 (1.78%) Exchange Server 2003
8 30 (1.52%) Lync
9 22 (1.12%) SharePoint 2013
10 20 (1.02%) WebLogic
11 19 (0.97%) Exchange Server 2007
11 19 (0.97%) Apache
12 15 (0.76%) BizTalk Server
13 14 (0.71%) WebSphere
14 13 (0.66%) SharePoint Server
14 13 (0.66%) Lotus Domino
15 12 (0.61%) Exchange Server 2013
16 11 (0.56%) WorkSite
16 11 (0.56%) CMS
17 10 (0.51%) Tomcat
Applications
1 352 (17.89%) MS Excel
2 324 (16.46%) MS Office
3 40 (2.03%) MS PowerPoint
4 31 (1.58%) MS Visio
5 16 (0.81%) MS Project
6 3 (0.15%) Spreadsheet
7 2 (0.10%) S-PLUS
8 1 (0.051%) InfoPath
Business Applications
1 21 (1.07%) Oracle Applications
2 20 (1.02%) Oracle EBS
3 18 (0.91%) assyst
4 16 (0.81%) Oracle EBS R12
5 13 (0.66%) Oracle General Ledger
6 12 (0.61%) Oracle Payables
6 12 (0.61%) Oracle Receivables
7 9 (0.46%) Remedy ITSM
8 6 (0.30%) Oracle 11i
8 6 (0.30%) Oracle Financials
9 5 (0.25%) SAP BPC
9 5 (0.25%) Oracle Subledger Accounting
9 5 (0.25%) SAP FI
10 4 (0.20%) SAP HR
10 4 (0.20%) SAP FI/CO
10 4 (0.20%) SAP Retail
10 4 (0.20%) SAP CO
10 4 (0.20%) Dynamics AX
10 4 (0.20%) Oracle E-Business Tax
10 4 (0.20%) Oracle Internet Expenses
Cloud Services
1 34 (1.73%) Office 365
2 13 (0.66%) Microsoft Azure
3 11 (0.56%) Amazon AWS
4 9 (0.46%) SaaS
5 3 (0.15%) Amazon EC2
5 3 (0.15%) PaaS
5 3 (0.15%) IaaS
6 2 (0.10%) SuccessFactors
6 2 (0.10%) GitHub
7 1 (0.051%) Amazon S3
7 1 (0.051%) Cloud Computing
7 1 (0.051%) CloudFront
7 1 (0.051%) Google Apps
7 1 (0.051%) Taleo
Communications & Networking
1 145 (7.37%) Firewall
2 128 (6.50%) DNS
3 105 (5.34%) WAN
4 103 (5.23%) LAN
5 97 (4.93%) DHCP
6 89 (4.52%) SAN
7 87 (4.42%) VPN
8 75 (3.81%) TCP/IP
9 68 (3.46%) Internet
9 68 (3.46%) 3G
10 55 (2.79%) Ethernet
11 54 (2.74%) Radio Access Network
12 50 (2.54%) 4G
13 49 (2.49%) GSM
14 47 (2.39%) Wireless
15 46 (2.34%) Cisco ASA
16 44 (2.24%) 2G
17 43 (2.18%) UMTS
18 42 (2.13%) RNC
18 42 (2.13%) SDH
Database & Business Intelligence
1 110 (5.59%) SQL Server
2 34 (1.73%) Oracle Database
3 31 (1.58%) SQL Server 2008
4 26 (1.32%) Crystal Reports
5 25 (1.27%) SQL Server 2005
5 25 (1.27%) Relational Database
6 23 (1.17%) Oracle Reports
7 18 (0.91%) SQL Server Reporting Services
8 17 (0.86%) RDBMS
9 16 (0.81%) SAP BW
9 16 (0.81%) SQL Server 2012
10 14 (0.71%) Oracle Database 10g
10 14 (0.71%) Data Warehouse
10 14 (0.71%) SQL Server Integration Services
11 12 (0.61%) MySQL
12 9 (0.46%) SQL Server Analysis Services
13 7 (0.36%) Oracle Database 11g
13 7 (0.36%) BusinessObjects XI
13 7 (0.36%) DB2
14 6 (0.30%) SQL Server 2000
Development Applications
1 16 (0.81%) JIRA
2 15 (0.76%) Git (software)
3 13 (0.66%) Team Foundation Server
3 13 (0.66%) Subversion
4 11 (0.56%) MSI
5 9 (0.46%) Jenkins
5 9 (0.46%) SQL Server Management Studio (SSMS)
5 9 (0.46%) VSS/SourceSafe
6 8 (0.41%) Oracle Forms
7 7 (0.36%) Visual Studio
8 6 (0.30%) Ant
9 4 (0.20%) Hudson
10 3 (0.15%) StarTeam
10 3 (0.15%) Lombardi
10 3 (0.15%) InstallShield
10 3 (0.15%) Toad
11 2 (0.10%) Maven
11 2 (0.10%) Atlassian Bamboo
11 2 (0.10%) Wise Package Studio
11 2 (0.10%) TeamCity
General
1 330 (16.77%) Finance
2 250 (12.70%) Telecoms
3 52 (2.64%) Banking
4 42 (2.13%) Retail
5 36 (1.83%) Legal
6 32 (1.63%) Manufacturing
7 27 (1.37%) Law
8 26 (1.32%) Back Office
9 22 (1.12%) Marketing
10 18 (0.91%) Pharmaceutical
10 18 (0.91%) Investment Banking
11 17 (0.86%) Games
12 15 (0.76%) French Language
12 15 (0.76%) Publishing
13 13 (0.66%) Billing
13 13 (0.66%) Financial Institution
14 11 (0.56%) German Language
15 9 (0.46%) Local Government
15 9 (0.46%) Automotive
16 8 (0.41%) General Ledger
Job Titles
1 527 (26.78%) Analyst
2 216 (10.98%) Service Analyst
3 185 (9.40%) Service Desk Analyst
4 176 (8.94%) Support Analyst
5 165 (8.38%) Service Manager
6 160 (8.13%) Support Engineer
7 115 (5.84%) 2nd Line Support
8 103 (5.23%) Desktop Support
9 85 (4.32%) Administrator
10 82 (4.17%) 1st Line Support
11 75 (3.81%) Consultant
12 71 (3.61%) Delivery Manager
13 68 (3.46%) Services Delivery Manager
14 61 (3.10%) Team Leader
15 60 (3.05%) Field Engineer
16 54 (2.74%) 1st Line Support Analyst
17 53 (2.69%) Applications Support
18 48 (2.44%) Network Engineer
18 48 (2.44%) IT Support
19 47 (2.39%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 35 (1.78%) Web Services
2 33 (1.68%) .NET
3 23 (1.17%) HTML
4 22 (1.12%) Middleware
5 20 (1.02%) XML
6 17 (0.86%) J2EE
6 17 (0.86%) CSS
7 12 (0.61%) Application Packaging
8 11 (0.56%) jQuery
8 11 (0.56%) Java EE
9 10 (0.51%) SOAP
10 8 (0.41%) ASP.NET
10 8 (0.41%) LAMP
11 7 (0.36%) .NET Framework
11 7 (0.36%) EDI
12 6 (0.30%) JDBC
13 5 (0.25%) REST
13 5 (0.25%) Windows SharePoint Services
13 5 (0.25%) JNDI
13 5 (0.25%) XMPP
Miscellaneous
1 249 (12.65%) Analytical Skills
2 120 (6.10%) Blackberry
3 84 (4.27%) Management Information System
4 43 (2.18%) Clustering
5 40 (2.03%) Computer Science
6 35 (1.78%) CMDB
7 32 (1.63%) Thin Client
7 32 (1.63%) Fat Client
8 28 (1.42%) Statistics
9 27 (1.37%) NHS
10 26 (1.32%) Video Conferencing
11 24 (1.22%) Replication
12 21 (1.07%) Performance Metrics
13 18 (0.91%) PDA
14 17 (0.86%) Online Games
15 16 (0.81%) Mainframe
16 13 (0.66%) iPad
16 13 (0.66%) Hedge funds
17 12 (0.61%) iPhone
17 12 (0.61%) User Experience
Operating Systems
1 679 (34.50%) Windows
2 243 (12.35%) Windows 7
3 181 (9.20%) Windows Server 2008
4 152 (7.72%) Windows XP
5 126 (6.40%) Linux
6 123 (6.25%) UNIX
7 108 (5.49%) Windows Server 2003
8 57 (2.90%) Windows Server 2012
9 40 (2.03%) Windows 8
9 40 (2.03%) Red Hat Enterprise Linux
10 37 (1.88%) Solaris
11 33 (1.68%) Windows Vista
12 28 (1.42%) Windows 2000
13 27 (1.37%) Windows NT
14 22 (1.12%) AIX
15 17 (0.86%) Windows 2000 Server
15 17 (0.86%) Android
16 13 (0.66%) Apple iOS
17 12 (0.61%) CentOS
18 10 (0.51%) Mac OS
Processes & Methodologies
1 750 (38.11%) ITIL
2 327 (16.62%) Service Delivery
3 315 (16.01%) Service Management
4 213 (10.82%) Incident Management
5 188 (9.55%) Change Management
6 135 (6.86%) Problem Management
7 122 (6.20%) Project Management
8 101 (5.13%) Line Management
9 79 (4.01%) Configuration Management
10 78 (3.96%) Disaster Recovery
11 76 (3.86%) Agile Software Development
12 74 (3.76%) ITIL V3
13 71 (3.61%) PRINCE2
13 71 (3.61%) Continuous Improvement
14 66 (3.35%) Migration
15 62 (3.15%) Performance Management
16 61 (3.10%) Business Intelligence
17 59 (3.00%) ITSM
18 57 (2.90%) Root Cause Analysis
19 55 (2.79%) Change Control
Programming Languages
1 169 (8.59%) SQL
2 51 (2.59%) PowerShell
3 50 (2.54%) Java
4 30 (1.52%) C
4 30 (1.52%) Shell Script
5 26 (1.32%) JavaScript
6 25 (1.27%) PL/SQL
7 23 (1.17%) Perl
8 17 (0.86%) C#
8 17 (0.86%) T-SQL
9 16 (0.81%) VBScript
10 15 (0.76%) VB
11 14 (0.71%) VBA
12 12 (0.61%) Python
13 11 (0.56%) Korn
14 10 (0.51%) Bash Shell
15 8 (0.41%) Ruby
16 7 (0.36%) PHP
17 5 (0.25%) WebLogic Scripting Tool
17 5 (0.25%) VB.NET
Qualifications
1 316 (16.06%) Security Cleared
2 234 (11.89%) SC Cleared
3 127 (6.45%) Degree
4 125 (6.35%) Microsoft Certification
5 114 (5.79%) ITIL Certification
6 103 (5.23%) Cisco Certification
7 90 (4.57%) MCSE
8 74 (3.76%) MCP
9 60 (3.05%) CCNA
10 53 (2.69%) DV Cleared
11 48 (2.44%) CCNP
12 28 (1.42%) A+ Certification
13 25 (1.27%) MCSA
14 24 (1.22%) CISSP
15 21 (1.07%) ITIL Foundation Certificate
15 21 (1.07%) CCIE
16 18 (0.91%) MCITP
17 14 (0.71%) MOS
18 13 (0.66%) CCSA
19 11 (0.56%) CCSE
Quality Assurance & Compliance
1 33 (1.68%) QA
2 19 (0.97%) ISO/IEC 27001
3 13 (0.66%) Sarbanes-Oxley
4 8 (0.41%) ISO 9001
4 8 (0.41%) Data Quality
5 4 (0.20%) GxP
6 3 (0.15%) ISO 9000
7 2 (0.10%) COBIT
8 1 (0.051%) P3O
8 1 (0.051%) EMIR
8 1 (0.051%) PCI DSS
8 1 (0.051%) WCAG
8 1 (0.051%) WAI
8 1 (0.051%) ISO 14001
8 1 (0.051%) GAMP
System Software
1 437 (22.21%) Active Directory
2 130 (6.61%) VMware Infrastructure
3 38 (1.93%) vSphere
4 32 (1.63%) VMware ESX
5 30 (1.52%) Terminal Services
5 30 (1.52%) XenApp
6 24 (1.22%) Hyper-V
7 22 (1.12%) ISA Server
8 20 (1.02%) Oracle RAC
9 15 (0.76%) vCloud
9 15 (0.76%) XenDesktop
9 15 (0.76%) Microsoft Virtual Server
10 13 (0.66%) Microsoft App-V
11 12 (0.61%) Firmware
11 12 (0.61%) Terminal Server
12 11 (0.56%) Forefront TMG
12 11 (0.56%) VMware ESXi
12 11 (0.56%) Oracle RMAN
13 8 (0.41%) NFS
14 6 (0.30%) VMware Workstation
Systems Management
1 75 (3.81%) SCCM
2 51 (2.59%) SCOM
3 45 (2.29%) OpenView
4 35 (1.78%) Systems Management Server (SMS)
5 17 (0.86%) Puppet
5 17 (0.86%) HP SIM
5 17 (0.86%) NetBackup
5 17 (0.86%) Backup Exec
6 13 (0.66%) BladeLogic
6 13 (0.66%) Tivoli
7 12 (0.61%) Symantec Endpoint Protection
8 11 (0.56%) Opscode Chef
8 11 (0.56%) WSUS
8 11 (0.56%) Norton AntiVirus
8 11 (0.56%) ARCserve
9 10 (0.51%) Netcool
9 10 (0.51%) Oracle Enterprise Manager
10 8 (0.41%) Cisco Prime
10 8 (0.41%) Data Guard
10 8 (0.41%) ZABBIX
Vendors
1 539 (27.39%) Microsoft
2 226 (11.48%) Cisco
3 217 (11.03%) VMware
4 210 (10.67%) Citrix
5 170 (8.64%) HP
6 131 (6.66%) Oracle
7 85 (4.32%) Remedy
8 76 (3.86%) Lotus
9 71 (3.61%) Ericsson
10 63 (3.20%) SAP
11 55 (2.79%) Nokia Solutions and Networks
12 47 (2.39%) Symantec
13 45 (2.29%) Juniper
14 41 (2.08%) CheckPoint
15 38 (1.93%) Red Hat
15 38 (1.93%) IBM
16 35 (1.78%) F5
17 32 (1.63%) Altiris
18 29 (1.47%) Dell
19 24 (1.22%) Avaya
Coventry, West Midlands (County)
Roc Search
Posted: 3 hours ago
Havant, Hampshire
Global Technology Solutions Ltd
Rate: £16.70 per hour
Posted: 7 hours ago
Milton Keynes, Buckinghamshire
LA International
Rate: £150 - £250 per day
Posted: 7 hours ago
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: £25,000 - £27,000 plus on call allowance
Posted: 8 hours ago
Reading, Berkshire
Austin Fraser
Posted: 9 hours ago
Bristol, Somerset
Executive Resource Group Ltd
Posted: Yesterday
Leicester, Leicestershire
Experis Ltd
Rate: £320 - £350 per day
Posted: Yesterday
Warwickshire
ReThink Recruitment
Rate: £0.00 per annum
Posted: 2 days ago
West London
Experis Ltd
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £492.19 per day
Posted: 2 days ago
Feltham, Middlesex
Eutopia Solutions Ltd
Rate: Negotiable
Posted: 3 days ago
Feltham, Middlesex
Eutopia Solutions Ltd
Rate: Negotiable
Posted: 3 days ago
Milton Keynes, Buckinghamshire
JM
Rate: £300 - £350 per day
Posted: 3 days ago
Hook, Hampshire
LA International
Posted: 3 days ago
London
Opilio Recruitment
Rate: £30k - 36k per year + benefits
Posted: 6 days ago
London
2Source Talent
Rate: £600 per day
Posted: 6 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £430.00 - £460.00 per annum
Posted: 6 days ago
Wirral, Merseyside
Square One Resources
Rate: Unspecified
Posted: 6 days ago
Coventry, West Midlands (County)
Austin Fraser
Rate: £0.00 per annum
Posted: 6 days ago
London
Victim Support
Rate: £20,000 per annum + London Weighting of £2,800PA
Posted: 9 days ago