The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 125 139 112
Rank change year-on-year
+14 -27
Contract jobs citing SLA 952 829 1020
As % of all contract IT jobs located in the UK 1.71% 1.55% 1.74%
As % of the Quality Assurance & Compliance category 21.64% 21.17% 22.17%
Number of daily rates quoted 445 334 366
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £325 £300
Average daily rate % change year-on-year
-7.69% +8.33%
90% offered a daily rate of more than £120 £140 £115
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £260 £325 £300
% change year-on-year
-20.00% +8.33%
Number of hourly rates quoted 111 88 139
Average hourly rate £16.50 £15.50 £16.00
Average hourly rate % change year-on-year
+6.45% -3.12%
90% offered a hourly rate of more than £11.00 £9.25 £10.00
10% offered a hourly rate of more than £26.83 £21.45 £32.50
UK excluding London average hourly rate £16.50 £15.75 £15.20
% change year-on-year
+4.76% +3.61%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4399 3915 4601
As % of all contract IT jobs located in the UK 7.91% 7.34% 7.84%
Number of daily rates quoted 2665 2297 2494
Average daily rate £400 £425 £425
Average daily rate % change year-on-year
-5.88% -
90% offered a daily rate of more than £225 £263 £245
10% offered a daily rate of more than £550 £625 £600
UK excluding London average daily rate £375 £360 £361
% change year-on-year
+4.16% -0.34%
Number of hourly rates quoted 198 164 255
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £12.00 £10.00 £11.10
10% offered a hourly rate of more than £43.00 £37.50 £40.80
UK excluding London average hourly rate £19.50 £17.50 £21.50
% change year-on-year
+11.42% -18.60%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 27 August 2014.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 27 August 2014.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 858 £300 -7.69% 299
London +16 259 £350 - 91
South East -8 224 £273 -16.15% 85
South West +22 94 £299 -17.58% 26
West Midlands +18 70 £238 -23.38% 15
Berkshire -18 68 £300 +13.74% 21
Buckinghamshire +6 66 £180 -42.40% 13
East of England -30 57 £283 +22.82% 24
North West +1 56 £133 -59.23% 19
Yorkshire +10 55 £314 +0.40% 22
City of London +18 52 £400 +6.66% 31
Hampshire +11 41 £300 -10.44% 16
Milton Keynes +3 36 £270 +26.02% 7
Wiltshire +12 33 £170 -53.10% 9
Reading -7 32 £300 +20.00% 10
West Yorkshire +8 29 £331 -8.62% 18
Scotland -24 29 £218 -33.07% 9
East Midlands -1 25 £210 -44.00% 17
Cheshire +14 24 £100 -73.68% 5
Coventry 0 23 £213 -43.33% 2
South Yorkshire +11 22 £324 +17.72% 3
Surrey +7 21 £200 -52.09% 13
Leeds +5 19 £350 -3.44% 9
Birmingham +4 19 £151 +16.34% 11
Hertfordshire -7 19 £170 -58.78% 8
Devon +2 18 £175 +6.06% 1
Exeter 0 18 £175 +6.06% 1
North East -10 18 £450 - 2
Gloucestershire -6 17 £350 - 1
Tyne and Wear -8 17 £450 -

SLA
Top 30 Related IT Skills

For the 6 months to 27 August 2014, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 719 (36.76%) ITIL
2 619 (31.65%) Windows
3 551 (28.17%) Microsoft
4 386 (19.73%) Active Directory
5 366 (18.71%) Security Cleared
6 322 (16.46%) MS Excel
7 321 (16.41%) Service Delivery
8 297 (15.18%) Service Management
8 297 (15.18%) Finance
8 297 (15.18%) MS Office
9 276 (14.11%) SC Cleared
10 235 (12.01%) Windows 7
11 223 (11.40%) SQL
12 201 (10.28%) HP
13 200 (10.22%) Telecoms
14 186 (9.51%) Citrix
15 185 (9.46%) Cisco
15 185 (9.46%) Incident Management
16 182 (9.30%) VMware
17 174 (8.90%) Oracle
18 163 (8.33%) Change Management
19 161 (8.23%) Windows XP
20 157 (8.03%) Problem Management
21 148 (7.57%) UNIX
22 140 (7.16%) SQL Server
23 139 (7.11%) MS Exchange
24 134 (6.85%) Degree
25 131 (6.70%) Microsoft Certification
26 129 (6.60%) Blackberry
27 126 (6.44%) Project Management

SLA
Top Related IT Skills by Category

For the 6 months to 27 August 2014, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 139 (7.11%) MS Exchange
2 119 (6.08%) SharePoint
3 58 (2.97%) Exchange Server 2010
4 51 (2.61%) IBM Notes
5 40 (2.04%) Blackberry Enterprise Server
5 40 (2.04%) Exchange Server 2003
6 33 (1.69%) IIS
7 27 (1.38%) SharePoint Server
7 27 (1.38%) Exchange Server 2007
8 19 (0.97%) Lync
9 17 (0.87%) SharePoint 2010
10 16 (0.82%) Apache
11 15 (0.77%) MS Project Server
11 15 (0.77%) WebSphere
12 14 (0.72%) Oracle Workflow
13 13 (0.66%) WebLogic
13 13 (0.66%) SharePoint 2013
13 13 (0.66%) Exchange Server 2013
14 11 (0.56%) BizTalk Server
15 10 (0.51%) CMS
Applications
1 322 (16.46%) MS Excel
2 297 (15.18%) MS Office
3 50 (2.56%) MS PowerPoint
4 35 (1.79%) MS Visio
5 31 (1.58%) MS Project
6 15 (0.77%) Spreadsheet
7 5 (0.26%) InfoPath
8 1 (0.051%) Windchill
Business Applications
1 37 (1.89%) Oracle EBS
2 31 (1.58%) Oracle EBS R12
3 30 (1.53%) Remedy ITSM
4 26 (1.33%) Oracle Applications
5 23 (1.18%) Oracle General Ledger
5 23 (1.18%) Oracle Receivables
6 22 (1.12%) Oracle Payables
7 12 (0.61%) Oracle Financials
7 12 (0.61%) assyst
8 11 (0.56%) Oracle 11i
8 11 (0.56%) Oracle Cash Management
8 11 (0.56%) Oracle Assets
9 9 (0.46%) Oracle Subledger Accounting
10 8 (0.41%) Oracle Internet Expenses
11 7 (0.36%) Remedy AR System
11 7 (0.36%) Dynamics CRM
12 6 (0.31%) SAP Retail
12 6 (0.31%) SAP Oil and Gas
13 5 (0.26%) Oracle iProcurement
13 5 (0.26%) SiteCatalyst
Cloud Services
1 22 (1.12%) Office 365
2 9 (0.46%) Microsoft Azure
3 8 (0.41%) Amazon AWS
4 7 (0.36%) SaaS
5 5 (0.26%) PaaS
6 4 (0.20%) IaaS
7 2 (0.10%) GitHub
8 1 (0.051%) Taleo
8 1 (0.051%) Cloud Computing
8 1 (0.051%) IBM SmartCloud
8 1 (0.051%) Google Compute Engine
Communications & Networking
1 103 (5.27%) Firewall
2 99 (5.06%) DNS
3 88 (4.50%) LAN
4 86 (4.40%) DHCP
5 84 (4.29%) WAN
6 81 (4.14%) SAN
7 64 (3.27%) 3G
8 57 (2.91%) TCP/IP
8 57 (2.91%) VPN
9 51 (2.61%) LTE
10 48 (2.45%) Wireless
11 43 (2.20%) VoIP
12 42 (2.15%) Internet
12 42 (2.15%) 2G
13 37 (1.89%) 4G
14 34 (1.74%) LDAP
15 30 (1.53%) Cisco PIX
16 25 (1.28%) Ethernet
17 22 (1.12%) Cisco ASA
18 21 (1.07%) NAS
Database & Business Intelligence
1 140 (7.16%) SQL Server
2 52 (2.66%) Oracle Database
3 51 (2.61%) SQL Server 2008
4 49 (2.51%) SQL Server 2005
5 36 (1.84%) Oracle Database 10g
6 34 (1.74%) SQL Server Integration Services
7 33 (1.69%) SQL Server Reporting Services
8 32 (1.64%) Oracle Database 11g
9 31 (1.58%) SQL Server 2012
10 29 (1.48%) Oracle Reports
10 29 (1.48%) Data Warehouse
11 19 (0.97%) Relational Database
12 16 (0.82%) OLAP
13 14 (0.72%) Crystal Reports
14 12 (0.61%) RDBMS
15 11 (0.56%) Data Mining
15 11 (0.56%) MySQL
15 11 (0.56%) Oracle Discoverer
15 11 (0.56%) IDOL
16 10 (0.51%) SQL Server Analysis Services
Development Applications
1 18 (0.92%) Git (software)
2 14 (0.72%) Visual Studio
2 14 (0.72%) Oracle Forms
3 11 (0.56%) Jenkins
4 10 (0.51%) Subversion
5 7 (0.36%) Maven
5 7 (0.36%) Team Foundation Server
5 7 (0.36%) JIRA
6 6 (0.31%) Toad
7 4 (0.20%) Eclipse
8 3 (0.15%) StarTeam
8 3 (0.15%) MSI
9 2 (0.10%) ClearCase
9 2 (0.10%) LoadRunner
9 2 (0.10%) Apache Continuum
10 1 (0.051%) MSBuild
10 1 (0.051%) Jasmine
10 1 (0.051%) Oracle APEX
10 1 (0.051%) Atlassian Bamboo
10 1 (0.051%) Moq
General
1 297 (15.18%) Finance
2 200 (10.22%) Telecoms
3 81 (4.14%) Banking
4 75 (3.83%) Retail
5 48 (2.45%) Legal
6 35 (1.79%) Back Office
7 29 (1.48%) Financial Institution
8 24 (1.23%) Front Office
9 23 (1.18%) Investment Banking
10 19 (0.97%) Marketing
11 18 (0.92%) Manufacturing
12 17 (0.87%) Publishing
13 16 (0.82%) Law
13 16 (0.82%) General Ledger
14 13 (0.66%) German Language
14 13 (0.66%) Pharmaceutical
15 12 (0.61%) French Language
16 11 (0.56%) Billing
17 10 (0.51%) Advertising
17 10 (0.51%) Local Government
Job Titles
1 528 (26.99%) Analyst
2 214 (10.94%) Support Analyst
3 184 (9.41%) Service Analyst
4 156 (7.98%) Support Engineer
5 149 (7.62%) Service Manager
6 137 (7.00%) Service Desk Analyst
7 111 (5.67%) 2nd Line Support
8 109 (5.57%) 1st Line Support
9 105 (5.37%) Desktop Support
10 96 (4.91%) Administrator
11 81 (4.14%) Consultant
12 74 (3.78%) Project Manager
13 67 (3.43%) Delivery Manager
14 66 (3.37%) 1st Line Support Analyst
15 65 (3.32%) DBA
16 64 (3.27%) Desktop Engineer
17 63 (3.22%) Applications Support
18 61 (3.12%) Services Delivery Manager
19 53 (2.71%) Network Engineer
20 48 (2.45%) Incident Manager
Libraries, Frameworks & Software Standards
1 41 (2.10%) .NET
2 34 (1.74%) Web Services
3 33 (1.69%) XML
4 29 (1.48%) Middleware
5 20 (1.02%) HTML
5 20 (1.02%) CSS
6 16 (0.82%) Windows SharePoint Services
7 15 (0.77%) ASP.NET
8 14 (0.72%) .NET Framework
9 10 (0.51%) jQuery
10 8 (0.41%) HTML5
10 8 (0.41%) LAMP
11 6 (0.31%) Oracle Fusion
11 6 (0.31%) Application Packaging
12 5 (0.26%) WebSphere MQ
12 5 (0.26%) Spring
12 5 (0.26%) J2EE
13 4 (0.20%) SOAP
13 4 (0.20%) Java EE
13 4 (0.20%) Hibernate
Miscellaneous
1 129 (6.60%) Blackberry
2 119 (6.08%) Management Information System
3 48 (2.45%) Clustering
4 46 (2.35%) Statistics
5 44 (2.25%) Computer Science
6 36 (1.84%) Fat Client
6 36 (1.84%) Thin Client
7 34 (1.74%) CMDB
8 30 (1.53%) NHS
9 25 (1.28%) Hedge funds
10 24 (1.23%) Mainframe
11 20 (1.02%) Video Conferencing
12 17 (0.87%) Replication
13 15 (0.77%) iPad
14 14 (0.72%) iPhone
15 12 (0.61%) AS400
15 12 (0.61%) Handset
15 12 (0.61%) Client/Server
15 12 (0.61%) Enterprise Software
16 11 (0.56%) GIS
Operating Systems
1 619 (31.65%) Windows
2 235 (12.01%) Windows 7
3 161 (8.23%) Windows XP
4 148 (7.57%) UNIX
5 124 (6.34%) Windows Server 2008
6 122 (6.24%) Linux
7 121 (6.19%) Windows Server 2003
8 57 (2.91%) Solaris
9 41 (2.10%) Windows Vista
10 35 (1.79%) Windows Server 2012
11 30 (1.53%) Red Hat Enterprise Linux
12 25 (1.28%) Windows 8
13 20 (1.02%) Windows NT
14 19 (0.97%) Windows 2000 Server
15 18 (0.92%) Windows 2000
16 17 (0.87%) CentOS
17 15 (0.77%) Mac OS X
17 15 (0.77%) Ubuntu
18 11 (0.56%) AIX
19 10 (0.51%) MVS
Processes & Methodologies
1 719 (36.76%) ITIL
2 321 (16.41%) Service Delivery
3 297 (15.18%) Service Management
4 185 (9.46%) Incident Management
5 163 (8.33%) Change Management
6 157 (8.03%) Problem Management
7 126 (6.44%) Project Management
8 98 (5.01%) ITSM
9 96 (4.91%) Continuous Improvement
10 84 (4.29%) Migration
11 82 (4.19%) Disaster Recovery
12 74 (3.78%) Workflow
13 72 (3.68%) PRINCE2
14 70 (3.58%) Configuration Management
14 70 (3.58%) Stakeholder Management
15 66 (3.37%) ITIL V3
16 61 (3.12%) Root Cause Analysis
17 52 (2.66%) Change Control
17 52 (2.66%) Business Intelligence
18 46 (2.35%) Risk Management
Programming Languages
1 223 (11.40%) SQL
2 52 (2.66%) T-SQL
3 43 (2.20%) Java
4 31 (1.58%) C
5 30 (1.53%) PowerShell
6 24 (1.23%) C#
7 22 (1.12%) JavaScript
8 21 (1.07%) Shell Script
9 18 (0.92%) Perl
10 16 (0.82%) PL/SQL
11 15 (0.77%) Python
12 9 (0.46%) PHP
12 9 (0.46%) VBA
13 8 (0.41%) VB
14 7 (0.36%) VBScript
15 6 (0.31%) JCL
16 5 (0.26%) Ruby
17 3 (0.15%) ABAP
17 3 (0.15%) C++
18 2 (0.10%) CFML
Qualifications
1 366 (18.71%) Security Cleared
2 276 (14.11%) SC Cleared
3 134 (6.85%) Degree
4 131 (6.70%) Microsoft Certification
5 113 (5.78%) ITIL Certification
6 75 (3.83%) Cisco Certification
7 68 (3.48%) MCP
8 59 (3.02%) CCNA
9 58 (2.97%) MCSE
10 54 (2.76%) DV Cleared
11 42 (2.15%) CCNP
12 30 (1.53%) ITIL Foundation Certificate
13 28 (1.43%) MCSA
14 19 (0.97%) MCTS
14 19 (0.97%) MCITP
15 16 (0.82%) MCDST
16 14 (0.72%) A+ Certification
17 13 (0.66%) PMI Certification
18 10 (0.51%) CISSP
18 10 (0.51%) ISEB
Quality Assurance & Compliance
1 34 (1.74%) QA
2 18 (0.92%) ISO/IEC 27001
3 4 (0.20%) ISO 9001
4 3 (0.15%) Sarbanes-Oxley
4 3 (0.15%) ISO 14001
4 3 (0.15%) BS25999
4 3 (0.15%) COBIT
4 3 (0.15%) Data Quality
5 2 (0.10%) BS15000
5 2 (0.10%) BS7799
6 1 (0.051%) ISO 9000
6 1 (0.051%) GxP
6 1 (0.051%) Basel II
6 1 (0.051%) PCI DSS
6 1 (0.051%) WCAG
6 1 (0.051%) WAI
6 1 (0.051%) HL7
System Software
1 386 (19.73%) Active Directory
2 115 (5.88%) VMware Infrastructure
3 34 (1.74%) vSphere
4 32 (1.64%) XenApp
4 32 (1.64%) VMware ESX
4 32 (1.64%) Microsoft App-V
5 21 (1.07%) Oracle RMAN
6 19 (0.97%) Oracle RAC
7 17 (0.87%) Terminal Services
8 13 (0.66%) ISA Server
9 12 (0.61%) Microsoft Virtual Server
10 11 (0.56%) VMware ESXi
10 11 (0.56%) vCloud
11 10 (0.51%) XenDesktop
12 9 (0.46%) Hyper-V
13 7 (0.36%) NFS
14 6 (0.31%) Forefront TMG
15 5 (0.26%) MetaFrame
15 5 (0.26%) Terminal Server
16 4 (0.20%) ProxySG
Systems Management
1 95 (4.86%) SCCM
2 56 (2.86%) SCOM
3 49 (2.51%) NetBackup
4 39 (1.99%) OpenView
4 39 (1.99%) Control-M
5 27 (1.38%) HP SIM
6 26 (1.33%) Data Guard
6 26 (1.33%) Backup Exec
7 21 (1.07%) Systems Management Server (SMS)
7 21 (1.07%) Tivoli
8 19 (0.97%) Nagios
8 19 (0.97%) Symantec Endpoint Protection
9 17 (0.87%) OVSD
10 13 (0.66%) BMC PATROL
11 11 (0.56%) Tivoli NetView
11 11 (0.56%) Norton AntiVirus
11 11 (0.56%) BladeLogic
11 11 (0.56%) Puppet
12 10 (0.51%) Opscode Chef
12 10 (0.51%) Netcool
Vendors
1 551 (28.17%) Microsoft
2 201 (10.28%) HP
3 186 (9.51%) Citrix
4 185 (9.46%) Cisco
5 182 (9.30%) VMware
6 174 (8.90%) Oracle
7 85 (4.35%) Remedy
8 63 (3.22%) SAP
9 53 (2.71%) Symantec
10 51 (2.61%) Lotus
10 51 (2.61%) CA
11 41 (2.10%) BMC
11 41 (2.10%) IBM
11 41 (2.10%) CheckPoint
12 37 (1.89%) Juniper
13 31 (1.58%) Red Hat
14 30 (1.53%) Ericsson
14 30 (1.53%) Lumension
15 29 (1.48%) AppSense
16 28 (1.43%) F5
London
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £400.00 per day
Posted: 10 hours ago
West London
Experis Ltd
Rate: £400 - £440 per day
Posted: 10 hours ago
City, London
Deerfoot IT Resources Ltd
Posted: 11 hours ago
City, London
Experis Ltd
Rate: Market Rate Value
Posted: 11 hours ago
Norfolk
Cooper Lomaz Recruitment Ltd
Rate: £270 - 300 per day
Posted: 18 hours ago
Tadley, Hampshire
Polar Recruitment
Rate: £1 - £18.00 per hour
Posted: Yesterday
Watford, Hertfordshire
Austin Fraser
Rate: £0.00 per annum
Posted: Yesterday
Swindon, Wiltshire
Robert Walters
Rate: £150 - £200 per day
Posted: Yesterday
Central London / West End
Coal IT Services
Rate: £160 per day
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Rate: £23000 per annum + £1,966 ILA + car allowance
Posted: Yesterday
London
FIRST POINT IT RESOURCING
Rate: £375 - £425 per annum
Posted: 5 days ago
Ashford, Kent
Global Technology Solutions Ltd
Rate: £15.77 per hour
Posted: 5 days ago
London
Experis Ltd
Rate: £200.00 - £250.00 per day
Posted: 5 days ago
London
Montash
Rate: Negotiable
Posted: 5 days ago
Cambridge, Cambridgeshire
Clear Edge Consulting
Rate: From £300 to £350 per day + BONUS
Posted: 5 days ago
Sheffield, South Yorkshire
Hydrogen Group
Rate: £160.00 - £190.00 per day
Posted: 5 days ago
South West London
Reed Business Information Ltd
Rate: From £300 to £350 per day direct - no agency margin
Posted: 5 days ago
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: £25K - £7K plus call allowance
Posted: 5 days ago
London
Sanderson
Posted: 5 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £17.07 per hour
Posted: 6 days ago