The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 154 141 132
Rank change year-on-year
-13 -9
Contract jobs citing SLA 906 956 964
As % of all contract IT jobs located in the UK 1.67% 1.64% 1.71%
As % of the Quality Assurance & Compliance category 17.97% 17.29% 17.83%
Number of daily rates quoted 501 455 441
Median daily rate £313 £320 £300
Median daily rate % change year-on-year
-2.34% +6.66%
90% offered a daily rate of more than £130 £120 £116
10% offered a daily rate of more than £500 £475 £475
UK excluding London median daily rate £275 £300 £268
% change year-on-year
-8.33% +12.14%
Number of hourly rates quoted 82 107 115
Median hourly rate £14.50 £16.50 £16.55
Median hourly rate % change year-on-year
-12.12% -0.30%
90% offered a hourly rate of more than £8.91 £11.95 £10.75
10% offered a hourly rate of more than £28.80 £27.23 £26.83
UK excluding London median hourly rate £14.18 £15.77 £16.55
% change year-on-year
-10.11% -4.71%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
5043 5530 5407
As % of all contract IT jobs located in the UK 9.32% 9.47% 9.58%
Number of daily rates quoted 3250 3475 3320
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £250 £263 £230
10% offered a daily rate of more than £575 £600 £555
UK excluding London median daily rate £400 £403 £385
% change year-on-year
-0.62% +4.54%
Number of hourly rates quoted 194 219 215
Median hourly rate £28.00 £24.12 £19.50
Median hourly rate % change year-on-year
+16.11% +23.66%
90% offered a hourly rate of more than £10.50 £12.00 £12.00
10% offered a hourly rate of more than £47.00 £60.61 £43.00
UK excluding London median hourly rate £28.15 £25.06 £19.50
% change year-on-year
+12.33% +28.51%

SLA
Jobs Demand Trend

The demand trend of contract jobs citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 26 August 2016.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 26 August 2016.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 847 £313 -3.84% 222
London -33 262 £378 +4.13% 47
South East +4 229 £345 +6.15% 53
North East +38 100 £265 +0.95% 4
Tyne and Wear +31 94 £263 - 3
Newcastle upon Tyne +28 93 £263 - 2
Berkshire +11 82 £300 -6.25% 20
South West -1 53 £250 -29.17% 22
West Midlands -18 49 £325 +4.00% 24
Buckinghamshire +10 47 £416 +38.50% 6
East of England -12 44 £280 +30.23% 22
Yorkshire -3 43 £193 -45.00% 15
Hampshire -14 43 £400 +3.22% 12
Milton Keynes +10 42 £416 +38.50% 5
Reading +24 39 £245 -10.90% 4
North West -27 39 £273 -9.16% 23
Scotland +19 31 £235 +30.55% 5
City of London -7 30 £401 -5.70% 9
West Yorkshire +17 29 £275 +77.41% 11
East Midlands -5 23 £138 +61.76% 11
Manchester -13 23 £284 -11.32% 15
Edinburgh +9 18 £298 +98.33% 3
Surrey +1 18 £275 -25.67% 8
Southampton +16 16 £400 +3.22% 3
Bristol -3 15 £200 +53.84% 6
Cambridgeshire +25 14 £153 +67.56% 6
Leeds 0 14 £275 +89.65% 7
Wiltshire -3 14 £275 -35.29% 3
Bracknell -3 14 £210 +5.00% 3
West Sussex +5 11 £295 +1.72% 2

SLA
Top 30 Related IT Skills

For the 6 months to 26 August 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SLA.

1 773 (43.70%) ITIL
2 525 (29.68%) Windows
3 470 (26.57%) Microsoft
4 352 (19.90%) Service Delivery
5 340 (19.22%) Active Directory
6 304 (17.18%) Finance
7 296 (16.73%) Security Cleared
8 277 (15.66%) Service Management
9 264 (14.92%) Incident Management
10 258 (14.58%) Windows Server
11 247 (13.96%) MS Excel
12 241 (13.62%) MS Office
13 240 (13.57%) HP
14 223 (12.61%) SC Cleared
15 222 (12.55%) Problem Management
16 221 (12.49%) Oracle
17 203 (11.48%) Change Management
18 190 (10.74%) Cisco
19 178 (10.06%) SQL
20 174 (9.84%) Linux
21 155 (8.76%) Telecoms
22 154 (8.71%) Windows 7
23 153 (8.65%) Project Management
23 153 (8.65%) Unix
23 153 (8.65%) SAN
24 152 (8.59%) Root Cause Analysis
25 150 (8.48%) VMware
26 139 (7.86%) SQL Server
27 138 (7.80%) Citrix
28 136 (7.69%) Management Information System

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 108 (6.11%) MS Exchange
2 103 (5.82%) SharePoint
3 52 (2.94%) IIS
4 38 (2.15%) WebLogic
5 37 (2.09%) Skype for Business
6 25 (1.41%) Blackberry Enterprise Server
6 25 (1.41%) Exchange Server 2010
7 24 (1.36%) IBM Notes
8 22 (1.24%) Exchange Server 2007
9 18 (1.02%) CMS
10 16 (0.90%) Exchange Server 2003
10 16 (0.90%) Exchange Server 2013
11 14 (0.79%) Apache
12 13 (0.73%) iPlanet
13 11 (0.62%) OpenStack
14 9 (0.51%) Office Communications Server
14 9 (0.51%) SharePoint 2010
15 8 (0.45%) SharePoint Server
16 7 (0.40%) SharePoint 2013
17 6 (0.34%) Confluence
Applications
1 247 (13.96%) MS Excel
2 241 (13.62%) MS Office
3 45 (2.54%) MS Visio
4 42 (2.37%) MS PowerPoint
5 11 (0.62%) Spreadsheet
6 6 (0.34%) MS Project
7 3 (0.17%) Acrobat
8 1 (0.057%) Maya
8 1 (0.057%) Photoshop
8 1 (0.057%) S-PLUS
Business Applications
1 32 (1.81%) Remedy ITSM
2 12 (0.68%) Oracle EBS
3 10 (0.57%) Dynamics CRM
4 8 (0.45%) Oracle General Ledger
5 7 (0.40%) Oracle EBS R12
6 6 (0.34%) Oracle Assets
6 6 (0.34%) SAP Oil and Gas
7 5 (0.28%) Oracle FAH
7 5 (0.28%) Oracle Receivables
8 4 (0.23%) assyst
8 4 (0.23%) BASE24
8 4 (0.23%) Oracle Cash Management
8 4 (0.23%) Oracle Payables
9 3 (0.17%) HFM
9 3 (0.17%) Oracle ERP
9 3 (0.17%) Oracle Financials
9 3 (0.17%) ResourceLink
9 3 (0.17%) SAP CO
9 3 (0.17%) SAP FI
9 3 (0.17%) SAP FI/CO
Cloud Services
1 80 (4.52%) Office 365
2 28 (1.58%) Microsoft Azure
3 10 (0.57%) SaaS
4 8 (0.45%) Amazon AWS
4 8 (0.45%) PaaS
5 7 (0.40%) Yammer
6 6 (0.34%) Azure Active Directory
6 6 (0.34%) HP Helion
7 5 (0.28%) OneDrive
8 4 (0.23%) IaaS
9 3 (0.17%) Cloud Computing
9 3 (0.17%) Google Apps
10 1 (0.057%) DigitalOcean
10 1 (0.057%) GitHub
10 1 (0.057%) Google Analytics
10 1 (0.057%) Linode
10 1 (0.057%) Mimecast
Communications & Networking
1 153 (8.65%) SAN
2 132 (7.46%) Firewall
3 110 (6.22%) DNS
4 101 (5.71%) DHCP
5 98 (5.54%) LAN
6 96 (5.43%) WAN
7 89 (5.03%) TCP/IP
8 69 (3.90%) Internet
9 68 (3.84%) VPN
10 62 (3.50%) Wireless
11 43 (2.43%) VoIP
12 39 (2.20%) 3G
13 38 (2.15%) Network Security
14 35 (1.98%) IP Telephony
15 31 (1.75%) Wi-Fi
16 30 (1.70%) BIG-IP
16 30 (1.70%) MPLS
17 27 (1.53%) Intranet
18 26 (1.47%) Cisco ASA
19 25 (1.41%) Unified Communications
Database & Business Intelligence
1 139 (7.86%) SQL Server
2 40 (2.26%) Oracle Database
3 27 (1.53%) Relational Database
4 26 (1.47%) DB2
5 20 (1.13%) Data Warehouse
6 17 (0.96%) SQL Server 2008
7 16 (0.90%) SQL Server 2005
8 15 (0.85%) SQL Server 2012
9 10 (0.57%) MySQL
10 9 (0.51%) BusinessObjects
10 9 (0.51%) MS Access
11 8 (0.45%) Big Data
11 8 (0.45%) Oracle Reports
11 8 (0.45%) SQL Server 2000
12 7 (0.40%) PostgreSQL
13 6 (0.34%) Business Intelligence Development Studio
13 6 (0.34%) EDRMS
13 6 (0.34%) SAP BI
14 5 (0.28%) RDBMS
15 4 (0.23%) Power BI
Development Applications
1 22 (1.24%) JIRA
2 13 (0.73%) MSI
3 9 (0.51%) Subversion
4 7 (0.40%) SQL Server Management Studio (SSMS)
4 7 (0.40%) Visual Studio
5 6 (0.34%) Atlassian Bamboo
5 6 (0.34%) Git (software)
6 5 (0.28%) Artifactory
6 5 (0.28%) Jenkins
6 5 (0.28%) JMeter
7 4 (0.23%) LoadRunner
7 4 (0.23%) Team Foundation Server
7 4 (0.23%) Zephyr
8 3 (0.17%) git-flow
9 1 (0.057%) FindBugs
9 1 (0.057%) GitLab
9 1 (0.057%) Gradle
9 1 (0.057%) Maven
9 1 (0.057%) TeamCity
9 1 (0.057%) Vagrant
General
1 304 (17.18%) Finance
2 155 (8.76%) Telecoms
3 64 (3.62%) Banking
4 57 (3.22%) Retail
5 41 (2.32%) Legal
6 35 (1.98%) Front Office
7 23 (1.30%) Financial Institution
8 22 (1.24%) Billing
8 22 (1.24%) Spanish Language
9 19 (1.07%) Back Office
9 19 (1.07%) German Language
10 18 (1.02%) French Language
11 17 (0.96%) Marketing
12 16 (0.90%) Italian Language
13 15 (0.85%) Law
14 14 (0.79%) Manufacturing
15 11 (0.62%) Advertising
16 10 (0.57%) Investment Banking
17 9 (0.51%) Publishing
18 7 (0.40%) Games
Job Titles
1 356 (20.12%) Analyst
2 191 (10.80%) Support Engineer
3 148 (8.37%) Service Analyst
4 140 (7.91%) Service Manager
5 131 (7.41%) Service Desk Analyst
6 123 (6.95%) Support Analyst
7 108 (6.11%) Administrator
8 66 (3.73%) Desktop Support
9 64 (3.62%) 2nd Line Support
10 59 (3.34%) Delivery Manager
10 59 (3.34%) IT Support
11 56 (3.17%) Services Delivery Manager
12 51 (2.88%) Consultant
13 50 (2.83%) Developer
13 50 (2.83%) IT Analyst
14 48 (2.71%) Network Engineer
14 48 (2.71%) Systems Administrator
15 44 (2.49%) 1st Line Support
15 44 (2.49%) Project Manager
16 43 (2.43%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 50 (2.83%) .NET
2 42 (2.37%) Web Services
3 39 (2.20%) Middleware
4 38 (2.15%) CSS
5 30 (1.70%) HTML
6 26 (1.47%) ASP.NET
7 21 (1.19%) Flash
7 21 (1.19%) jQuery
8 14 (0.79%) J2EE
8 14 (0.79%) XML
9 13 (0.73%) JSP
10 12 (0.68%) HTML5
11 11 (0.62%) WCF
12 10 (0.57%) Node.js
13 9 (0.51%) MAPI
13 9 (0.51%) REST
13 9 (0.51%) SOAP
14 8 (0.45%) Twitter Bootstrap
15 7 (0.40%) Spring
16 6 (0.34%) CSS3
Miscellaneous
1 136 (7.69%) Management Information System
2 129 (7.29%) Analytical Skills
3 110 (6.22%) Data Centre
4 87 (4.92%) Clustering
5 49 (2.77%) Computer Science
6 46 (2.60%) Blackberry
7 42 (2.37%) CMDB
8 36 (2.04%) Mainframe
9 34 (1.92%) Driving Licence
10 25 (1.41%) Replication
10 25 (1.41%) Virtual Team
11 19 (1.07%) Fat Client
11 19 (1.07%) Thin Client
11 19 (1.07%) Video Conferencing
12 17 (0.96%) Mathematics
13 16 (0.90%) Smartphone
13 16 (0.90%) Statistics
14 15 (0.85%) Hedge funds
15 11 (0.62%) Enterprise Software
15 11 (0.62%) NHS
Operating Systems
1 525 (29.68%) Windows
2 258 (14.58%) Windows Server
3 174 (9.84%) Linux
4 154 (8.71%) Windows 7
5 153 (8.65%) Unix
6 110 (6.22%) AIX
7 103 (5.82%) Windows Server 2008
8 80 (4.52%) Solaris
9 65 (3.67%) Windows Server 2003
10 61 (3.45%) Windows Server 2012
11 60 (3.39%) Windows 8
12 57 (3.22%) Red Hat Enterprise Linux
13 53 (3.00%) Windows XP
14 38 (2.15%) Windows 10
15 22 (1.24%) Mac OS X
16 19 (1.07%) Apple iOS
17 11 (0.62%) Android
17 11 (0.62%) Windows NT
18 10 (0.57%) MVS
18 10 (0.57%) Windows 2000
Processes & Methodologies
1 773 (43.70%) ITIL
2 352 (19.90%) Service Delivery
3 277 (15.66%) Service Management
4 264 (14.92%) Incident Management
5 222 (12.55%) Problem Management
6 203 (11.48%) Change Management
7 153 (8.65%) Project Management
8 152 (8.59%) Root Cause Analysis
9 129 (7.29%) ITIL V3
10 106 (5.99%) ITSM
11 97 (5.48%) Release Management
12 90 (5.09%) Configuration Management
13 88 (4.97%) High Availability
14 82 (4.64%) Stakeholder Management
15 79 (4.47%) Continuous Improvement
15 79 (4.47%) Disaster Recovery
16 72 (4.07%) Agile Software Development
17 66 (3.73%) Migration
17 66 (3.73%) Time Management
18 62 (3.50%) CRM
Programming Languages
1 178 (10.06%) SQL
2 74 (4.18%) Java
3 52 (2.94%) JavaScript
4 43 (2.43%) PowerShell
5 42 (2.37%) VB
6 37 (2.09%) C#
7 34 (1.92%) Perl
8 31 (1.75%) C
8 31 (1.75%) PL/SQL
9 29 (1.64%) Shell Script
10 25 (1.41%) T-SQL
11 21 (1.19%) VB.NET
12 16 (0.90%) Python
13 15 (0.85%) C++
13 15 (0.85%) VBScript
14 6 (0.34%) VB6
15 5 (0.28%) JCL
15 5 (0.28%) PHP
16 4 (0.23%) Ruby
17 3 (0.17%) Bash Shell
Qualifications
1 296 (16.73%) Security Cleared
2 223 (12.61%) SC Cleared
3 136 (7.69%) Degree
4 102 (5.77%) Cisco Certification
5 91 (5.14%) ITIL Certification
6 81 (4.58%) Microsoft Certification
7 71 (4.01%) BPSS Clearance
8 59 (3.34%) CCNA
9 55 (3.11%) DV Cleared
10 48 (2.71%) CCNP
11 37 (2.09%) MCP
11 37 (2.09%) MCSE
12 36 (2.04%) RHCE
13 31 (1.75%) AAT
14 21 (1.19%) ITIL Foundation Certificate
15 17 (0.96%) A+ Certification
16 14 (0.79%) HNC
16 14 (0.79%) VMware Certified Professional (VCP)
17 12 (0.68%) CCIE
17 12 (0.68%) PRINCE2 Certification
Quality Assurance & Compliance
1 46 (2.60%) ISO 9001
2 39 (2.20%) Disclosure Scotland
3 21 (1.19%) Sarbanes-Oxley
4 19 (1.07%) ISO/IEC 27001
5 18 (1.02%) PCI DSS
6 15 (0.85%) QA
7 13 (0.73%) JSP 440
8 5 (0.28%) Data Quality
8 5 (0.28%) GPG13
8 5 (0.28%) HMG Security Policy Framework
9 4 (0.23%) COBIT
10 2 (0.11%) BS7799
10 2 (0.11%) SEPA
11 1 (0.057%) ISO 8583
11 1 (0.057%) ISO22301
11 1 (0.057%) MiFID
System Software
1 340 (19.22%) Active Directory
2 94 (5.31%) VMware Infrastructure
3 45 (2.54%) Oracle RAC
4 37 (2.09%) XenApp
5 36 (2.04%) KVM
6 29 (1.64%) VMware ESX
7 25 (1.41%) Hyper-V
8 21 (1.19%) Firmware
8 21 (1.19%) ISA Server
9 20 (1.13%) vSphere
10 18 (1.02%) Microsoft App-V
11 15 (0.85%) Terminal Services
11 15 (0.85%) Virtual Machines
12 12 (0.68%) VMware ESXi
13 8 (0.45%) NFS
13 8 (0.45%) Virtual Desktop
14 5 (0.28%) SRDF
14 5 (0.28%) Terminal Server
14 5 (0.28%) Virtual Servers
14 5 (0.28%) XenDesktop
Systems Management
1 86 (4.86%) SCCM
2 53 (3.00%) EMC NetWorker
3 44 (2.49%) Tivoli
4 37 (2.09%) SCOM
5 25 (1.41%) WSUS
6 24 (1.36%) MOM
7 23 (1.30%) NetBackup
8 21 (1.19%) Microsoft Clustering
9 19 (1.07%) HP SiteScope
9 19 (1.07%) OpenView
10 16 (0.90%) Puppet
11 15 (0.85%) Perfmon
12 13 (0.73%) Tivoli Storage Manager
13 12 (0.68%) HP Data Protector
13 12 (0.68%) Nagios
14 11 (0.62%) Cisco Prime
15 10 (0.57%) Opscode Chef
15 10 (0.57%) Systems Management Server (SMS)
16 9 (0.51%) OpenView Configuration Management
17 8 (0.45%) Norton AntiVirus
Vendors
1 470 (26.57%) Microsoft
2 240 (13.57%) HP
3 221 (12.49%) Oracle
4 190 (10.74%) Cisco
5 150 (8.48%) VMware
6 138 (7.80%) Citrix
7 84 (4.75%) ServiceNow
8 78 (4.41%) Remedy
9 76 (4.30%) Red Hat
10 67 (3.79%) EMC
11 62 (3.50%) CA
12 58 (3.28%) IBM
12 58 (3.28%) SAP
13 45 (2.54%) BMC
14 41 (2.32%) F5
15 32 (1.81%) CheckPoint
16 30 (1.70%) Juniper
17 27 (1.53%) Huawei
17 27 (1.53%) NetApp
18 26 (1.47%) Symantec
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Rate: £120 - £180 per day
Posted: Yesterday
London
Capita Resourcing - IT Resourcing
Rate: £100 - £150 per day
Posted: 2 days ago
West Midlands
ReThink Recruitment
Rate: Negotiable
Posted: Yesterday
Coventry, West Midlands (County)
KEYRESOURCE
Rate: £400 - £500 per day
Posted: 11 hours ago
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Rate: £10.30 per hour
Posted: 4 days ago
London
Careerwise UK Limited
Rate: £425.00 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Harris Global
Rate: Up to £215 per day
Posted: 3 days ago
Cambridge, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Rate: £9.00 - £10.00 per hour
Posted: 3 days ago
Bristol, Gloucestershire
ReThink Recruitment
Posted: Yesterday
Reading, Berkshire
Experis Ltd
Rate: £220 per day
Posted: 4 days ago
London
Networking People
Rate: £500 - £600 per day
Posted: Yesterday
London
Imperative People
Rate: £24000.00 - £27000.00 per annum + Bens
Posted: 2 days ago
London
onezeero.
Rate: £250 - £275 per day
Posted: 4 days ago
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: Excellent
Posted: 4 days ago
London
Opilio Recruitment
Rate: From £45,000 to £55,000 per annum
Posted: 4 days ago
Newbury, Berkshire
Lorien Resourcing
Posted: Yesterday
Derby, Derbyshire
Lorien Resourcing
Rate: £8.25 - £10.00 per hour
Posted: 3 days ago
South East London
Networking People
Rate: £350 per day
Posted: 3 days ago
South Yorkshire
Clearwater People Solutions
Rate: £20000 - £26600 Per Annum Car
Posted: 8 hours ago
Milton Keynes, Buckinghamshire
People Source Consulting
Rate: £400 - £475 per day
Posted: Yesterday
Chesterfield, Derbyshire
IT Alliance Group
Rate: From £43,700 to £43,700 per annum £ 38,000 plus 15% shift allowance (£
Posted: 24 days ago