The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK
Rank 150 145 125
Rank change year-on-year
-5 -20
Contract jobs citing SLA 760 836 924
As % of all contract IT jobs located in the UK 1.73% 1.65% 1.82%
As % of the Quality Assurance & Compliance category 17.74% 16.09% 19.54%
Number of daily rates quoted 393 429 474
Median daily rate £371 £325 £300
Median daily rate % change year-on-year
+14.15% +8.33%
90% offered a daily rate of more than £130 £120 £121
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £350 £325 £275
% change year-on-year
+7.69% +18.18%
Number of hourly rates quoted 77 80 90
Median hourly rate £16.50 £18.25 £15.00
Median hourly rate % change year-on-year
-9.58% +21.66%
90% offered a hourly rate of more than £10.26 £11.50 £10.00
10% offered a hourly rate of more than £25.00 £42.50 £21.50
UK excluding London median hourly rate £15.43 £18.25 £13.94
% change year-on-year
-15.47% +30.96%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4283 5197 4729
As % of all contract IT jobs located in the UK 9.72% 10.24% 9.32%
Number of daily rates quoted 2784 3196 2908
Median daily rate £450 £425 £400
Median daily rate % change year-on-year
+5.88% +6.25%
90% offered a daily rate of more than £275 £265 £223
10% offered a daily rate of more than £625 £600 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 138 206 182
Median hourly rate £25.00 £42.00 £21.74
Median hourly rate % change year-on-year
-40.47% +93.17%
90% offered a hourly rate of more than £11.00 £14.00 £11.00
10% offered a hourly rate of more than £48.95 £60.98 £47.50
UK excluding London median hourly rate £22.75 £42.00 £22.25
% change year-on-year
-45.83% +88.76%

SLA
Jobs Demand Trend

The demand trend of contract jobs citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 22 January 2017.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 22 January 2017.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 685 £363 +7.40% 200
London -32 200 £450 +28.57% 64
South East -2 176 £388 +19.23% 34
Yorkshire +34 54 £325 +85.71% 19
West Midlands +1 51 £338 -7.84% 23
North East +22 50 £335 -16.25% 4
Berkshire -16 49 £450 +33.33% 6
Tyne and Wear +16 46 £335 +11.66% 3
North West +39 44 £335 +7.20% 21
Hampshire +23 42 £375 -3.22% 11
South West -5 42 £345 -1.56% 15
East of England -25 42 £340 -2.85% 10
Buckinghamshire +15 41 £361 +7.03% 5
Newcastle upon Tyne +10 36 £335 +11.66% 1
West Yorkshire +31 32 £275 +57.14% 12
East Midlands +12 32 £310 -4.61% 11
Milton Keynes +10 32 £363 +7.40% 4
Reading -6 30 £450 +53.84% 2
Scotland +21 24 £350 +7.69% 6
Leeds +15 20 £325 +85.71% 4
City of London -24 20 £475 +35.23% 20
Nottinghamshire +16 19 £389 +29.75% 5
Wales +14 19 £475 +245.45% 4
Bristol -7 18 £381 +8.92% 5
Warwickshire +13 16 £450 - 7
Nottingham +7 16 £389 +29.75% 3
Surrey -2 16 £338 +25.00% 6
Cheshire +32 14 £350 +154.54% 3
Edinburgh +22 14 £425 +3.03% 4
Birmingham -6 14 £325 +40.54% 9

SLA
Top 30 Related IT Skills

For the 6 months to 22 January 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SLA.

1 637 (39.22%) ITIL
2 462 (28.45%) Windows
3 420 (25.86%) Microsoft
4 312 (19.21%) Service Management
5 293 (18.04%) Finance
6 292 (17.98%) Active Directory
7 281 (17.30%) Service Delivery
8 223 (13.73%) MS Excel
9 217 (13.36%) MS Office
10 197 (12.13%) Security Cleared
11 184 (11.33%) Cisco
12 181 (11.15%) Windows 7
13 178 (10.96%) Incident Management
14 163 (10.04%) Windows Server
15 154 (9.48%) Linux
16 148 (9.11%) Change Management
17 147 (9.05%) SC Cleared
18 144 (8.87%) VMware
19 140 (8.62%) Problem Management
19 140 (8.62%) Analytical Skills
20 119 (7.33%) Telecoms
21 113 (6.96%) Unix
22 111 (6.83%) HP
23 109 (6.71%) ITIL V3
24 105 (6.47%) Degree
25 103 (6.34%) Oracle
26 102 (6.28%) SQL
26 102 (6.28%) ITSM
27 99 (6.10%) Project Management
28 98 (6.03%) DNS

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (5.54%) MS Exchange
2 68 (4.19%) SharePoint
3 39 (2.40%) WebSphere
4 32 (1.97%) Exchange Server 2010
5 31 (1.91%) Exchange Server 2013
5 31 (1.91%) IIS
6 30 (1.85%) Exchange Server 2007
7 28 (1.72%) Blackberry Enterprise Server
8 26 (1.60%) Skype for Business
9 24 (1.48%) WebLogic
10 22 (1.35%) CMS
11 13 (0.80%) Oracle SOA Suite
12 11 (0.68%) SharePoint 2010
13 10 (0.62%) WebLogic Portal
14 9 (0.55%) Exchange Server 2003
14 9 (0.55%) Joomla!
14 9 (0.55%) SAS
14 9 (0.55%) WordPress
15 8 (0.49%) IBM Notes
15 8 (0.49%) iPlanet
Applications
1 223 (13.73%) MS Excel
2 217 (13.36%) MS Office
3 63 (3.88%) MS PowerPoint
4 26 (1.60%) Spreadsheet
5 25 (1.54%) MS Visio
6 6 (0.37%) Maya
7 3 (0.18%) Acrobat
8 2 (0.12%) MS Project
9 1 (0.062%) Windchill
Business Applications
1 12 (0.74%) Remedy ITSM
2 10 (0.62%) Maximo
3 8 (0.49%) Dynamics CRM
4 5 (0.31%) SAP CO
4 5 (0.31%) SAP FI
4 5 (0.31%) SAP FI/CO
4 5 (0.31%) SAP Oil and Gas
5 4 (0.25%) HFM
5 4 (0.25%) SAP BPC
6 3 (0.18%) Eloqua
6 3 (0.18%) Oracle EBS
6 3 (0.18%) Oracle EBS R12
6 3 (0.18%) Oracle Subledger Accounting
6 3 (0.18%) Orchard Housing
6 3 (0.18%) SAP MII
6 3 (0.18%) SAP SD
7 2 (0.12%) Oracle ERP
7 2 (0.12%) Payment Gateway
7 2 (0.12%) PeopleSoft HRMS
7 2 (0.12%) SAP ERP
Cloud Services
1 76 (4.68%) Office 365
2 53 (3.26%) IaaS
2 53 (3.26%) PaaS
3 41 (2.52%) Microsoft Azure
4 40 (2.46%) Amazon AWS
5 37 (2.28%) SaaS
6 13 (0.80%) AWS CloudFormation
7 8 (0.49%) Cloud Computing
8 6 (0.37%) SuccessFactors
9 5 (0.31%) IBM Cloud
9 5 (0.31%) SoftLayer
10 3 (0.18%) HP Helion
10 3 (0.18%) IBM PureFlex
10 3 (0.18%) IBM SmartCloud
11 2 (0.12%) Amazon EC2
11 2 (0.12%) GitHub
11 2 (0.12%) Google Analytics
11 2 (0.12%) Mimecast
12 1 (0.062%) Amazon S3
12 1 (0.062%) Google App Engine
Communications & Networking
1 98 (6.03%) DNS
2 97 (5.97%) Firewall
3 71 (4.37%) DHCP
4 69 (4.25%) WAN
5 67 (4.13%) SAN
6 65 (4.00%) Internet
7 63 (3.88%) VPN
8 56 (3.45%) LAN
9 55 (3.39%) TCP/IP
10 49 (3.02%) Wireless
11 33 (2.03%) MPLS
12 32 (1.97%) VoIP
13 30 (1.85%) Cisco ASA
14 28 (1.72%) Network Security
15 24 (1.48%) BGP
15 24 (1.48%) Intranet
16 22 (1.35%) OSPF
17 21 (1.29%) Cisco Nexus
17 21 (1.29%) VLAN
18 19 (1.17%) Skype
Database & Business Intelligence
1 71 (4.37%) SQL Server
2 42 (2.59%) Oracle Database
3 21 (1.29%) Relational Database
4 15 (0.92%) Oracle Reports
4 15 (0.92%) SQL Server 2008
4 15 (0.92%) SQL Server Integration Services
5 12 (0.74%) Oracle Database 10g
5 12 (0.74%) SQL Server 2012
5 12 (0.74%) SQL Server Reporting Services
6 10 (0.62%) Big Data
6 10 (0.62%) DB2
7 9 (0.55%) Data Warehouse
7 9 (0.55%) Hadoop
7 9 (0.55%) RDBMS
8 7 (0.43%) Apache Hive
8 7 (0.43%) MySQL
9 6 (0.37%) BusinessObjects
9 6 (0.37%) MongoDB
9 6 (0.37%) Oracle BI Publisher
9 6 (0.37%) Oracle Database 11g
Development Applications
1 15 (0.92%) JIRA
2 13 (0.80%) Subversion
3 6 (0.37%) Jenkins
3 6 (0.37%) Vagrant
4 4 (0.25%) Artifactory
4 4 (0.25%) Atlassian Bamboo
4 4 (0.25%) MSI
5 3 (0.18%) NWDI
5 3 (0.18%) TeamCity
5 3 (0.18%) Visual Studio
6 2 (0.12%) JMeter
6 2 (0.12%) Selenium
7 1 (0.062%) AdminStudio
7 1 (0.062%) Git (software)
7 1 (0.062%) GitLab
7 1 (0.062%) SQL Server Management Studio (SSMS)
7 1 (0.062%) StarTeam
7 1 (0.062%) Team Foundation Server
7 1 (0.062%) Toad
7 1 (0.062%) Travis CI
General
1 293 (18.04%) Finance
2 119 (7.33%) Telecoms
3 62 (3.82%) Banking
4 44 (2.71%) Retail
5 43 (2.65%) Legal
6 28 (1.72%) Billing
7 23 (1.42%) Financial Institution
7 23 (1.42%) Law
8 22 (1.35%) Back Office
9 21 (1.29%) Marketing
10 15 (0.92%) Front Office
11 13 (0.80%) Electronics
11 13 (0.80%) Publishing
12 12 (0.74%) Manufacturing
13 11 (0.68%) Advertising
14 10 (0.62%) German Language
15 9 (0.55%) French Language
15 9 (0.55%) Spanish Language
16 7 (0.43%) Italian Language
17 6 (0.37%) Automotive
Job Titles
1 357 (21.98%) Analyst
2 154 (9.48%) Support Engineer
3 144 (8.87%) Service Analyst
4 122 (7.51%) Service Desk Analyst
5 119 (7.33%) Support Analyst
6 113 (6.96%) Field Engineer
7 105 (6.47%) Service Manager
8 103 (6.34%) Field Service Engineer
9 92 (5.67%) 2nd Line Support
10 77 (4.74%) Administrator
11 65 (4.00%) Consultant
12 57 (3.51%) Architect
13 55 (3.39%) Desktop Support
14 54 (3.33%) Network Engineer
15 50 (3.08%) 1st Line Support
15 50 (3.08%) 1st/2nd Line Support
15 50 (3.08%) IT Engineer
16 49 (3.02%) 2nd Line Engineer
16 49 (3.02%) Delivery Manager
17 45 (2.77%) Service Desk Support
Libraries, Frameworks & Software Standards
1 40 (2.46%) Web Services
2 37 (2.28%) .NET
3 21 (1.29%) HTML
4 18 (1.11%) XML
5 17 (1.05%) J2EE
6 16 (0.99%) ASP.NET
6 16 (0.99%) Spring
7 14 (0.86%) AngularJS
7 14 (0.86%) Middleware
8 12 (0.74%) Hibernate
8 12 (0.74%) Java EE
8 12 (0.74%) JSP
9 11 (0.68%) JSF
10 10 (0.62%) CSS
11 7 (0.43%) Oracle GoldenGate
12 6 (0.37%) EJB
12 6 (0.37%) FIX Protocol
12 6 (0.37%) jQuery
12 6 (0.37%) Node.js
12 6 (0.37%) Twitter Bootstrap
Miscellaneous
1 140 (8.62%) Analytical Skills
2 89 (5.48%) Data Centre
3 88 (5.42%) Management Information System
4 39 (2.40%) Driving Licence
5 33 (2.03%) Blackberry
6 27 (1.66%) CMDB
6 27 (1.66%) Computer Science
6 27 (1.66%) Virtual Team
7 25 (1.54%) Clustering
7 25 (1.54%) Statistics
8 19 (1.17%) Video Conferencing
9 16 (0.99%) Mainframe
9 16 (0.99%) Smartphone
9 16 (0.99%) Tandem
10 14 (0.86%) Equities
10 14 (0.86%) Fat Client
10 14 (0.86%) Thin Client
10 14 (0.86%) VCE vBlock
11 11 (0.68%) NHS
12 10 (0.62%) Hedge funds
Operating Systems
1 462 (28.45%) Windows
2 181 (11.15%) Windows 7
3 163 (10.04%) Windows Server
4 154 (9.48%) Linux
5 113 (6.96%) Unix
6 78 (4.80%) Windows XP
7 76 (4.68%) Windows Server 2008
8 73 (4.50%) Windows Server 2012
9 68 (4.19%) AIX
10 53 (3.26%) Windows Server 2003
11 41 (2.52%) Windows 10
12 40 (2.46%) Windows 2000
12 40 (2.46%) Windows 8
13 31 (1.91%) Android
14 27 (1.66%) Mac OS X
15 26 (1.60%) Red Hat Enterprise Linux
16 25 (1.54%) Solaris
17 19 (1.17%) Apple iOS
18 12 (0.74%) Windows NT
19 10 (0.62%) MVS
Processes & Methodologies
1 637 (39.22%) ITIL
2 312 (19.21%) Service Management
3 281 (17.30%) Service Delivery
4 178 (10.96%) Incident Management
5 148 (9.11%) Change Management
6 140 (8.62%) Problem Management
7 109 (6.71%) ITIL V3
8 102 (6.28%) ITSM
9 99 (6.10%) Project Management
10 84 (5.17%) Continuous Improvement
11 79 (4.86%) Agile Software Development
12 74 (4.56%) Release Management
12 74 (4.56%) Service Design
13 73 (4.50%) Root Cause Analysis
14 70 (4.31%) Migration
15 65 (4.00%) CRM
16 63 (3.88%) Time Management
17 60 (3.69%) Configuration Management
17 60 (3.69%) High Availability
17 60 (3.69%) PRINCE2
Programming Languages
1 102 (6.28%) SQL
2 65 (4.00%) Java
3 43 (2.65%) PowerShell
4 23 (1.42%) C#
5 19 (1.17%) C
5 19 (1.17%) PL/SQL
6 18 (1.11%) JavaScript
7 17 (1.05%) Perl
8 12 (0.74%) Ruby
9 10 (0.62%) Python
9 10 (0.62%) VB
10 9 (0.55%) Bash Shell
10 9 (0.55%) T-SQL
10 9 (0.55%) VB.NET
10 9 (0.55%) VBScript
11 5 (0.31%) C++
11 5 (0.31%) Shell Script
12 3 (0.18%) COBOL
12 3 (0.18%) PHP
12 3 (0.18%) VB6
Qualifications
1 197 (12.13%) Security Cleared
2 147 (9.05%) SC Cleared
3 105 (6.47%) Degree
4 95 (5.85%) Cisco Certification
5 80 (4.93%) ITIL Certification
6 54 (3.33%) CCNA
6 54 (3.33%) Microsoft Certification
7 52 (3.20%) CCNP
8 33 (2.03%) DV Cleared
9 31 (1.91%) BPSS Clearance
10 30 (1.85%) MCSE
11 26 (1.60%) DBS Check
12 24 (1.48%) MCP
13 17 (1.05%) MCSA
14 16 (0.99%) A+ Certification
14 16 (0.99%) VMware Certified Professional (VCP)
15 12 (0.74%) ECDL
15 12 (0.74%) ITIL Foundation Certificate
15 12 (0.74%) RHCE
16 10 (0.62%) HNC
Quality Assurance & Compliance
1 32 (1.97%) Sarbanes-Oxley
2 28 (1.72%) Disclosure Scotland
2 28 (1.72%) QA
3 14 (0.86%) PCI DSS
4 13 (0.80%) ISO 9001
5 11 (0.68%) Data Quality
6 8 (0.49%) ISO/IEC 27001
6 8 (0.49%) JSP 440
7 3 (0.18%) COBIT
7 3 (0.18%) ISO/IEC 20000
8 1 (0.062%) COSHH
8 1 (0.062%) GMP
8 1 (0.062%) GxP
8 1 (0.062%) ISO22301
System Software
1 292 (17.98%) Active Directory
2 97 (5.97%) VMware Infrastructure
3 30 (1.85%) vSphere
4 25 (1.54%) Hyper-V
5 22 (1.35%) Oracle RAC
5 22 (1.35%) VMware ESX
6 19 (1.17%) Virtual Desktop
7 17 (1.05%) Microsoft App-V
7 17 (1.05%) XenApp
8 13 (0.80%) Virtual Machines
9 12 (0.74%) SRDF
10 9 (0.55%) ISA Server
10 9 (0.55%) KVM
11 8 (0.49%) Firmware
11 8 (0.49%) Terminal Services
12 7 (0.43%) Docker
12 7 (0.43%) HDFS
13 5 (0.31%) Forefront TMG
13 5 (0.31%) UAG
13 5 (0.31%) vCloud
Systems Management
1 76 (4.68%) SCCM
2 29 (1.79%) Tivoli
3 25 (1.54%) SCOM
4 22 (1.35%) Ansible
5 19 (1.17%) NetBackup
6 16 (0.99%) Terraform
7 15 (0.92%) AirWatch
7 15 (0.92%) EMC NetWorker
7 15 (0.92%) Puppet
7 15 (0.92%) WSUS
8 13 (0.80%) Tivoli Storage Manager
9 10 (0.62%) Norton AntiVirus
9 10 (0.62%) Opscode Chef
10 9 (0.55%) Backup Exec
10 9 (0.55%) Enterprise Manager Cloud Control
10 9 (0.55%) HP Data Protector
11 7 (0.43%) Hadoop YARN
11 7 (0.43%) ITRS Geneos
11 7 (0.43%) Netcool
11 7 (0.43%) Thomson Reuters DACS
Vendors
1 420 (25.86%) Microsoft
2 184 (11.33%) Cisco
3 144 (8.87%) VMware
4 111 (6.83%) HP
5 103 (6.34%) Oracle
6 77 (4.74%) Citrix
7 72 (4.43%) Remedy
8 56 (3.45%) SAP
9 49 (3.02%) ServiceNow
10 45 (2.77%) IBM
11 40 (2.46%) EMC
12 38 (2.34%) Apple
12 38 (2.34%) Red Hat
13 36 (2.22%) F5
14 33 (2.03%) Juniper
15 30 (1.85%) CheckPoint
16 29 (1.79%) Dell
17 28 (1.72%) Huawei
18 26 (1.60%) Avaya
18 26 (1.60%) LANDesk
London
Venturi
Rate: £300 - £350 per day
Posted: 2 days ago
Oldbury, West Midlands (County)
Owen Daniels Consultancy
Rate: Up to £10 per hour
Posted: 2 days ago
Reading, Berkshire
Polar Recruitment
Rate: £50 - £55 per hour
Posted: 2 days ago
Birmingham, West Midlands (County)
Coburg Banks IT
Posted: 2 days ago
Leeds, West Yorkshire
Spring Technology
Rate: £425 per day
Posted: 2 days ago
Halifax, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.50 per hour
Posted: 4 days ago
London
Plan-net
Rate: Unspecified Competitive rate
Posted: 3 days ago
Huntingdon, Cambridgeshire
Rullion IT Plus
Rate: £78.65 per day
Posted: 4 days ago
Nottingham, Nottinghamshire
Experis Ltd
Posted: 5 days ago
London
Experis Ltd
Rate: £275.00 - £315.00 per day
Posted: 6 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Rate: £275.00 - £300.00 per day
Posted: 5 days ago
Nottinghamshire
Spring Technology
Posted: 6 days ago
City, London
Digital Gurus
Rate: £400 - £450 Per Day
Posted: 3 days ago
City, London
LA International
Rate: £13.00 - £15.00 per hour
Posted: 5 days ago
London
Hydrogen Group
Posted: 4 days ago
Selby, North Yorkshire
The Bridge Ltd
Rate: Market Rate
Posted: 6 days ago
Ipswich, Suffolk
The Bridge Ltd
Rate: Market Rate
Posted: 6 days ago
London
Lorien Resourcing
Rate: £11 - £12 per annum
Posted: 3 days ago
Bristol, Avon
Lorien Resourcing
Rate: £11 per annum
Posted: 5 days ago
Bristol, Avon
Lorien Resourcing
Rate: £11 per annum
Posted: 5 days ago
Southampton, Hampshire
Hydrogen Group
Rate: £400.00 - £500.00 per day
Posted: 2 days ago
Birmingham
People Source Consulting
Rate: £400 - £460 per day
Posted: 16 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Rate: From £20,000 to £25,000 per annum Competitive salary & excellent benef
Posted: 10 days ago
City, London
Sanderson
Rate: £400 - £490 per day
Posted: 17 days ago