The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 120 135 113
Rank change year-on-year
+15 -22
Contract jobs citing SLA 1021 837 1031
As % of all contract IT jobs located in the UK 1.77% 1.59% 1.76%
As % of the Quality Assurance & Compliance category 22.89% 21.14% 22.57%
Number of daily rates quoted 485 367 382
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £325 £320
Average daily rate % change year-on-year
-7.69% +1.56%
90% offered a daily rate of more than £128 £140 £118
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £275 £310 £308
% change year-on-year
-11.29% +0.81%
Number of hourly rates quoted 127 81 133
Average hourly rate £16.00 £15.50 £16.00
Average hourly rate % change year-on-year
+3.22% -3.12%
90% offered a hourly rate of more than £11.00 £9.25 £10.00
10% offered a hourly rate of more than £27.03 £21.00 £29.80
UK excluding London average hourly rate £16.00 £15.63 £15.00
% change year-on-year
+2.40% +4.16%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4461 3960 4569
As % of all contract IT jobs located in the UK 7.72% 7.51% 7.82%
Number of daily rates quoted 2703 2325 2529
Average daily rate £400 £425 £425
Average daily rate % change year-on-year
-5.88% -
90% offered a daily rate of more than £225 £250 £238
10% offered a daily rate of more than £556 £600 £600
UK excluding London average daily rate £375 £355 £370
% change year-on-year
+5.63% -4.05%
Number of hourly rates quoted 222 160 240
Average hourly rate £19.75 £17.50 £20.00
Average hourly rate % change year-on-year
+12.85% -12.50%
90% offered a hourly rate of more than £12.00 £10.50 £11.00
10% offered a hourly rate of more than £45.00 £37.50 £41.99
UK excluding London average hourly rate £20.00 £17.50 £21.00
% change year-on-year
+14.28% -16.66%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 23 September 2014.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 23 September 2014.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 929 £300 -7.69% 343
London +35 286 £338 -3.57% 105
South East +3 245 £273 -16.15% 95
South West +26 99 £200 -38.46% 32
Berkshire -14 81 £300 +15.38% 20
Buckinghamshire +3 67 £180 -44.61% 17
West Midlands +1 66 £250 +1.01% 17
East of England -17 66 £275 +18.27% 28
City of London +21 59 £425 +13.33% 25
North West +5 58 £172 -47.07% 30
Yorkshire +5 53 £335 +7.20% 20
Hampshire +19 46 £300 -10.44% 15
Milton Keynes +10 45 £253 +7.44% 12
Reading -6 40 £300 +20.00% 6
Wiltshire +15 35 £175 -58.33% 9
Scotland -11 34 £263 -16.33% 17
East Midlands +5 32 £300 +118.18% 16
West Yorkshire -2 28 £350 -3.44% 10
Surrey +7 26 £200 -51.80% 24
Devon +1 24 £190 +15.15% 1
Tyne and Wear -11 24 £425 - 2
North East -19 24 £425 - 2
Cheshire +18 22 £110 -71.05% 6
Newcastle upon Tyne -15 22 £426 - 1
Leeds +8 21 £350 -5.08% 9
Coventry -2 21 £175 -51.72% 2
South Yorkshire +10 20 £335 +77.48% 8
Exeter -1 20 £175 +6.06% 1
Bedfordshire -4 19 £363 +57.60% 5
Birmingham -1 18 £153 +17.30% 8

SLA
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 717 (36.36%) ITIL
2 636 (32.25%) Windows
3 561 (28.45%) Microsoft
4 425 (21.55%) Active Directory
5 381 (19.32%) Security Cleared
6 321 (16.28%) MS Excel
6 321 (16.28%) Service Delivery
7 307 (15.57%) Finance
8 305 (15.47%) Service Management
9 302 (15.31%) MS Office
10 283 (14.35%) SC Cleared
11 247 (12.53%) Windows 7
12 222 (11.26%) SQL
13 221 (11.21%) HP
14 207 (10.50%) Telecoms
14 207 (10.50%) Analytical Skills
15 197 (9.99%) Incident Management
16 195 (9.89%) Cisco
17 192 (9.74%) VMware
18 188 (9.53%) Citrix
19 187 (9.48%) Oracle
20 165 (8.37%) Change Management
21 162 (8.22%) Windows XP
21 162 (8.22%) Problem Management
22 154 (7.81%) UNIX
23 144 (7.30%) Degree
24 142 (7.20%) MS Exchange
25 140 (7.10%) SQL Server
26 138 (7.00%) Linux
26 138 (7.00%) Microsoft Certification

SLA
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 142 (7.20%) MS Exchange
2 113 (5.73%) SharePoint
3 64 (3.25%) IBM Notes
4 63 (3.19%) Exchange Server 2010
5 45 (2.28%) Blackberry Enterprise Server
5 45 (2.28%) IIS
6 37 (1.88%) Exchange Server 2003
7 28 (1.42%) Exchange Server 2007
8 26 (1.32%) Apache
9 25 (1.27%) SharePoint Server
10 17 (0.86%) SharePoint 2010
10 17 (0.86%) WebLogic
11 16 (0.81%) Exchange Server 2013
12 14 (0.71%) WebSphere
12 14 (0.71%) SharePoint 2013
13 13 (0.66%) Lync
13 13 (0.66%) BizTalk Server
13 13 (0.66%) Oracle Workflow
13 13 (0.66%) MS Project Server
14 11 (0.56%) OpenStack
Applications
1 321 (16.28%) MS Excel
2 302 (15.31%) MS Office
3 43 (2.18%) MS PowerPoint
4 34 (1.72%) MS Visio
5 32 (1.62%) MS Project
6 13 (0.66%) Spreadsheet
7 3 (0.15%) InfoPath
Business Applications
1 34 (1.72%) Oracle EBS
2 32 (1.62%) Remedy ITSM
3 30 (1.52%) Oracle EBS R12
4 29 (1.47%) Oracle Applications
5 23 (1.17%) Oracle General Ledger
5 23 (1.17%) Oracle Receivables
6 22 (1.12%) Oracle Payables
7 12 (0.61%) assyst
7 12 (0.61%) Oracle Financials
7 12 (0.61%) Oracle 11i
8 11 (0.56%) Oracle Cash Management
8 11 (0.56%) Oracle Assets
9 9 (0.46%) Oracle Subledger Accounting
10 7 (0.35%) Oracle Internet Expenses
10 7 (0.35%) Remedy AR System
11 6 (0.30%) SAP Retail
12 5 (0.25%) Oracle FAH
12 5 (0.25%) SiteCatalyst
12 5 (0.25%) Oracle iProcurement
13 4 (0.20%) Oracle E-Business Tax
Cloud Services
1 22 (1.12%) Office 365
2 11 (0.56%) Microsoft Azure
3 9 (0.46%) Amazon AWS
4 8 (0.41%) SaaS
5 5 (0.25%) PaaS
6 4 (0.20%) IaaS
7 2 (0.10%) GitHub
8 1 (0.051%) Google Compute Engine
8 1 (0.051%) IBM SmartCloud
8 1 (0.051%) Cloud Computing
8 1 (0.051%) Taleo
Communications & Networking
1 119 (6.03%) DNS
2 111 (5.63%) Firewall
3 102 (5.17%) DHCP
4 85 (4.31%) LAN
5 82 (4.16%) WAN
6 77 (3.90%) SAN
7 65 (3.30%) TCP/IP
8 64 (3.25%) VPN
9 57 (2.89%) 3G
10 46 (2.33%) Internet
11 44 (2.23%) Wireless
12 43 (2.18%) LTE
13 41 (2.08%) LDAP
14 39 (1.98%) 4G
15 38 (1.93%) VoIP
16 31 (1.57%) 2G
17 30 (1.52%) Cisco PIX
18 26 (1.32%) Ethernet
19 24 (1.22%) Cisco ASA
20 23 (1.17%) Broadband
Database & Business Intelligence
1 140 (7.10%) SQL Server
2 57 (2.89%) SQL Server 2008
3 54 (2.74%) Oracle Database
4 52 (2.64%) SQL Server 2005
5 35 (1.77%) Oracle Database 10g
6 34 (1.72%) SQL Server 2012
7 32 (1.62%) Oracle Database 11g
8 29 (1.47%) Data Warehouse
8 29 (1.47%) SQL Server Integration Services
9 28 (1.42%) SQL Server Reporting Services
9 28 (1.42%) Oracle Reports
10 19 (0.96%) Relational Database
11 16 (0.81%) OLAP
12 14 (0.71%) Crystal Reports
13 13 (0.66%) MySQL
14 11 (0.56%) Oracle Exadata
14 11 (0.56%) RDBMS
15 10 (0.51%) SQL Server Analysis Services
15 10 (0.51%) IDOL
15 10 (0.51%) Oracle Discoverer
Development Applications
1 18 (0.91%) Git (software)
2 15 (0.76%) Oracle Forms
3 14 (0.71%) Visual Studio
4 11 (0.56%) Subversion
5 10 (0.51%) Jenkins
6 8 (0.41%) JIRA
7 7 (0.35%) MSI
7 7 (0.35%) Maven
8 6 (0.30%) Toad
8 6 (0.30%) Team Foundation Server
9 3 (0.15%) Wise Package Studio
9 3 (0.15%) Ant
9 3 (0.15%) InstallShield
9 3 (0.15%) Lombardi
9 3 (0.15%) StarTeam
10 2 (0.10%) Eclipse
10 2 (0.10%) ClearCase
10 2 (0.10%) Apache Continuum
11 1 (0.051%) Jasmine
11 1 (0.051%) MSBuild
General
1 307 (15.57%) Finance
2 207 (10.50%) Telecoms
3 77 (3.90%) Retail
4 75 (3.80%) Banking
5 44 (2.23%) Legal
6 39 (1.98%) Back Office
7 30 (1.52%) Financial Institution
8 25 (1.27%) Marketing
9 22 (1.12%) Investment Banking
9 22 (1.12%) Front Office
10 19 (0.96%) Law
11 17 (0.86%) Publishing
12 16 (0.81%) General Ledger
12 16 (0.81%) Manufacturing
13 14 (0.71%) French Language
14 13 (0.66%) Pharmaceutical
15 12 (0.61%) German Language
15 12 (0.61%) Billing
16 8 (0.41%) Norwegian Language
16 8 (0.41%) Advertising
Job Titles
1 545 (27.64%) Analyst
2 205 (10.40%) Support Analyst
3 185 (9.38%) Service Analyst
4 158 (8.01%) Support Engineer
5 149 (7.56%) Service Manager
6 140 (7.10%) Service Desk Analyst
7 117 (5.93%) 2nd Line Support
8 104 (5.27%) 1st Line Support
9 98 (4.97%) Desktop Support
10 93 (4.72%) Administrator
11 81 (4.11%) Consultant
12 73 (3.70%) Project Manager
13 66 (3.35%) Applications Support
13 66 (3.35%) 1st Line Support Analyst
14 60 (3.04%) DBA
15 59 (2.99%) Desktop Engineer
16 56 (2.84%) Delivery Manager
17 53 (2.69%) Network Engineer
18 52 (2.64%) Services Delivery Manager
19 46 (2.33%) Developer
Libraries, Frameworks & Software Standards
1 41 (2.08%) .NET
2 37 (1.88%) Web Services
3 36 (1.83%) XML
4 31 (1.57%) Middleware
5 22 (1.12%) HTML
6 21 (1.06%) CSS
7 14 (0.71%) ASP.NET
8 13 (0.66%) Windows SharePoint Services
9 12 (0.61%) .NET Framework
10 11 (0.56%) Application Packaging
11 10 (0.51%) J2EE
12 9 (0.46%) LAMP
12 9 (0.46%) Java EE
12 9 (0.46%) jQuery
13 8 (0.41%) HTML5
14 6 (0.30%) JDBC
14 6 (0.30%) SOAP
15 5 (0.25%) WebSphere MQ
15 5 (0.25%) JMS
16 4 (0.20%) Oracle Streams
Miscellaneous
1 207 (10.50%) Analytical Skills
2 132 (6.69%) Blackberry
3 120 (6.09%) Management Information System
4 55 (2.79%) Computer Science
5 50 (2.54%) Statistics
6 42 (2.13%) CMDB
7 40 (2.03%) Fat Client
7 40 (2.03%) Clustering
7 40 (2.03%) Thin Client
8 27 (1.37%) Mainframe
9 26 (1.32%) Hedge funds
10 25 (1.27%) NHS
11 24 (1.22%) Video Conferencing
12 17 (0.86%) iPad
12 17 (0.86%) Replication
13 15 (0.76%) Mathematics
14 14 (0.71%) iPhone
15 13 (0.66%) Client/Server
16 12 (0.61%) Handset
16 12 (0.61%) AS400
Operating Systems
1 636 (32.25%) Windows
2 247 (12.53%) Windows 7
3 162 (8.22%) Windows XP
4 154 (7.81%) UNIX
5 138 (7.00%) Linux
6 130 (6.59%) Windows Server 2008
7 119 (6.03%) Windows Server 2003
8 58 (2.94%) Solaris
9 41 (2.08%) Windows Server 2012
10 39 (1.98%) Red Hat Enterprise Linux
11 37 (1.88%) Windows Vista
12 27 (1.37%) Windows 8
13 23 (1.17%) Windows NT
14 20 (1.01%) Windows 2000
15 17 (0.86%) CentOS
15 17 (0.86%) Windows 2000 Server
16 14 (0.71%) Ubuntu
16 14 (0.71%) Apple iOS
17 13 (0.66%) Mac OS X
18 12 (0.61%) MVS
Processes & Methodologies
1 717 (36.36%) ITIL
2 321 (16.28%) Service Delivery
3 305 (15.47%) Service Management
4 197 (9.99%) Incident Management
5 165 (8.37%) Change Management
6 162 (8.22%) Problem Management
7 122 (6.19%) Project Management
8 91 (4.61%) Continuous Improvement
9 89 (4.51%) ITSM
10 78 (3.96%) Migration
11 77 (3.90%) Configuration Management
12 75 (3.80%) ITIL V3
13 74 (3.75%) Workflow
14 72 (3.65%) PRINCE2
15 66 (3.35%) Disaster Recovery
16 61 (3.09%) Stakeholder Management
17 55 (2.79%) Business Intelligence
18 52 (2.64%) Root Cause Analysis
19 50 (2.54%) Line Management
20 49 (2.48%) Agile Software Development
Programming Languages
1 222 (11.26%) SQL
2 50 (2.54%) Java
3 42 (2.13%) T-SQL
4 37 (1.88%) C
5 36 (1.83%) PowerShell
6 24 (1.22%) JavaScript
7 23 (1.17%) C#
8 22 (1.12%) Shell Script
9 17 (0.86%) PL/SQL
9 17 (0.86%) Perl
10 15 (0.76%) Python
11 13 (0.66%) VBA
11 13 (0.66%) VBScript
11 13 (0.66%) VB
12 10 (0.51%) PHP
13 6 (0.30%) Ruby
14 4 (0.20%) JCL
14 4 (0.20%) ABAP
15 3 (0.15%) WebLogic Scripting Tool
15 3 (0.15%) C++
Qualifications
1 381 (19.32%) Security Cleared
2 283 (14.35%) SC Cleared
3 144 (7.30%) Degree
4 138 (7.00%) Microsoft Certification
5 104 (5.27%) ITIL Certification
6 79 (4.01%) Cisco Certification
7 69 (3.50%) MCP
8 66 (3.35%) MCSE
9 63 (3.19%) DV Cleared
10 56 (2.84%) CCNA
11 44 (2.23%) CCNP
12 33 (1.67%) ITIL Foundation Certificate
13 25 (1.27%) MCSA
14 19 (0.96%) MCITP
14 19 (0.96%) MCTS
15 18 (0.91%) A+ Certification
16 16 (0.81%) CISSP
16 16 (0.81%) CCIE
17 15 (0.76%) MCDST
18 10 (0.51%) MOS
Quality Assurance & Compliance
1 32 (1.62%) QA
2 17 (0.86%) ISO/IEC 27001
3 8 (0.41%) Data Quality
4 5 (0.25%) Sarbanes-Oxley
5 4 (0.20%) ISO 9001
6 3 (0.15%) ISO 14001
6 3 (0.15%) COBIT
7 2 (0.10%) BS15000
7 2 (0.10%) BS7799
7 2 (0.10%) GxP
7 2 (0.10%) BS25999
7 2 (0.10%) PCI DSS
8 1 (0.051%) GAMP
8 1 (0.051%) ISO 9000
8 1 (0.051%) Basel II
8 1 (0.051%) WCAG
8 1 (0.051%) WAI
System Software
1 425 (21.55%) Active Directory
2 123 (6.24%) VMware Infrastructure
3 43 (2.18%) vSphere
4 34 (1.72%) XenApp
5 31 (1.57%) Microsoft App-V
6 30 (1.52%) VMware ESX
7 25 (1.27%) Terminal Services
8 21 (1.06%) Oracle RMAN
8 21 (1.06%) Oracle RAC
9 15 (0.76%) ISA Server
10 14 (0.71%) Microsoft Virtual Server
11 13 (0.66%) XenDesktop
12 12 (0.61%) vCloud
13 9 (0.46%) Hyper-V
13 9 (0.46%) Terminal Server
14 6 (0.30%) NFS
14 6 (0.30%) Forefront TMG
14 6 (0.30%) VMware ESXi
15 4 (0.20%) Citrix Presentation Server
15 4 (0.20%) MetaFrame
Systems Management
1 92 (4.67%) SCCM
2 57 (2.89%) SCOM
3 52 (2.64%) NetBackup
4 48 (2.43%) OpenView
5 40 (2.03%) Control-M
6 36 (1.83%) HP SIM
7 26 (1.32%) Backup Exec
7 26 (1.32%) Systems Management Server (SMS)
7 26 (1.32%) Data Guard
8 24 (1.22%) Tivoli
9 22 (1.12%) Symantec Endpoint Protection
10 20 (1.01%) Nagios
11 15 (0.76%) OVSD
12 14 (0.71%) BMC PATROL
13 13 (0.66%) ARCserve
14 12 (0.61%) Puppet
15 11 (0.56%) Opscode Chef
15 11 (0.56%) Netcool
15 11 (0.56%) Tivoli NetView
15 11 (0.56%) Norton AntiVirus
Vendors
1 561 (28.45%) Microsoft
2 221 (11.21%) HP
3 195 (9.89%) Cisco
4 192 (9.74%) VMware
5 188 (9.53%) Citrix
6 187 (9.48%) Oracle
7 90 (4.56%) Remedy
8 65 (3.30%) Lotus
9 61 (3.09%) SAP
10 56 (2.84%) Symantec
11 46 (2.33%) IBM
12 45 (2.28%) CA
13 44 (2.23%) BMC
14 39 (1.98%) Juniper
15 38 (1.93%) Red Hat
15 38 (1.93%) CheckPoint
16 28 (1.42%) Intel
17 26 (1.32%) AppSense
17 26 (1.32%) Ericsson
18 25 (1.27%) Lumension
Nottingham, Nottinghamshire
Deloitte
Posted: 13 hours ago
London
TEKsystems
Rate: £375 per day
Posted: 14 hours ago
London
Timothy James Consulting Ltd
Rate: £6.00 - £7.00 per hour
Posted: 14 hours ago
Chesterfield, Derbyshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £450.00 per day + Negotiable
Posted: 20 hours ago
London
Cyber Team
Rate: From £230 to £260 per day 3 Months Contract
Posted: 21 hours ago
Watford, Hertfordshire
Syntax Consultancy
Posted: 21 hours ago
Cardiff, South Glamorgan
Intapeople
Rate: £140 to £160 per day
Posted: 21 hours ago
Rugby, Warwickshire
Polar Recruitment
Rate: £10.00 - £13.00 per hour
Posted: 22 hours ago
London
Harvey Nash plc
Rate: £180 - £190 per day
Posted: 22 hours ago
Tadley, Hampshire
Polar Recruitment
Rate: £1 - £18.00 per hour
Posted: 22 hours ago
Gloucestershire
Capita Resourcing
Rate: Negotiable
Posted: Yesterday
City, London
Thebes IT
Posted: 3 days ago
Reading, Berkshire
Polar Recruitment
Rate: £0000 - £1111 per annum
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £120.00 - £150.00 per day
Posted: 3 days ago
Coventry, Warwickshire
HomeSense UK
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £10 - £11 per hour
Posted: 4 days ago
Isle of Wight
Capita Resourcing - IT Resourcing
Rate: £250 - £350 per day
Posted: 4 days ago
Bracknell, Berkshire
LA International
Posted: 4 days ago
Peterborough, Cambridgeshire
Roc Search
Posted: 4 days ago
Luton, Bedfordshire
Advantage XPO
Rate: £350 - £400 per day
Posted: 4 days ago