The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 117 110 124
Rank change year-on-year
-7 +14
Contract jobs citing SLA 999 1015 789
As % of all contract IT jobs located in the UK 1.79% 1.80% 1.62%
As % of the Quality Assurance & Compliance category 23.04% 22.90% 21.32%
Number of daily rates quoted 481 438 351
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£311 £325 £325
Average daily rate % change year-on-year
-4.23% -
90% offered a daily rate of more than £123 £120 £124
10% offered a daily rate of more than £500 £450 £500
UK excluding London average daily rate £300 £300 £300
Number of hourly rates quoted 84 107 90
Average hourly rate £15.50 £15.00 £14.00
Average hourly rate % change year-on-year
+3.33% +7.14%
90% offered a hourly rate of more than £10.55 £10.00 £9.82
10% offered a hourly rate of more than £36.04 £22.65 £135.00
UK excluding London average hourly rate £15.00 £15.00 £11.75
% change year-on-year
- +27.65%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4335 4433 3700
As % of all contract IT jobs located in the UK 7.76% 7.86% 7.61%
Number of daily rates quoted 2586 2689 2180
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £245 £225
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £380 £365 £330
% change year-on-year
+4.10% +10.60%
Number of hourly rates quoted 132 183 155
Average hourly rate £21.55 £18.00 £19.00
Average hourly rate % change year-on-year
+19.72% -5.26%
90% offered a hourly rate of more than £11.50 £10.71 £10.50
10% offered a hourly rate of more than £42.50 £45.00 £52.16
UK excluding London average hourly rate £22.03 £18.00 £17.00
% change year-on-year
+22.36% +5.88%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 17 April 2015.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 17 April 2015.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 921 £313 -3.84% 327
London -7 271 £350 -6.29% 82
South East -6 236 £306 +7.45% 83
Berkshire +10 77 £280 +27.27% 26
West Midlands -3 75 £215 -33.84% 30
South West -4 73 £306 -6.00% 26
Yorkshire +5 69 £140 -58.82% 27
North West -23 63 £229 +3.50% 30
East Midlands +28 62 £355 +10.93% 14
East of England +21 59 £250 +68.06% 27
West Yorkshire +12 58 £128 -62.50% 14
Buckinghamshire +5 54 £325 +8.33% 14
City of London -27 50 £415 +3.75% 25
Leeds +6 48 £123 -63.97% 13
Hampshire +2 41 £240 -36.84% 17
Milton Keynes -14 28 £325 +8.33% 9
Reading +5 25 £213 -26.08% 14
Newbury +15 23 £260 -35.00% 2
Birmingham +1 23 £190 -39.20% 15
Scotland -28 23 £271 -19.02% 10
Manchester -9 22 £165 +3.12% 15
Cheshire -8 21 £325 +46.39% 10
Leicestershire +17 18 £353 +48.42%
Derbyshire +9 18 £400 +25.00% 3
Northamptonshire +7 18 £364 -14.41% 3
Wales +4 17 £325 +4.00% 5
Somerset -17 17 £384 +17.17% 2
Oxfordshire -20 16 £306 +155.20% 2
Cambridgeshire +11 15 £177 - 7
Essex +7 15 £200 +45.45% 5

SLA
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 732 (38.18%) ITIL
2 579 (30.20%) Windows
3 451 (23.53%) Microsoft
4 358 (18.68%) Active Directory
5 330 (17.21%) Finance
6 326 (17.01%) MS Office
7 313 (16.33%) Service Management
8 312 (16.28%) Service Delivery
9 297 (15.49%) MS Excel
10 269 (14.03%) Telecoms
11 242 (12.62%) Security Cleared
12 218 (11.37%) Change Management
13 213 (11.11%) Windows 7
14 206 (10.75%) Analytical Skills
15 199 (10.38%) Citrix
16 197 (10.28%) Incident Management
17 194 (10.12%) Cisco
18 188 (9.81%) SC Cleared
19 174 (9.08%) VMware
20 161 (8.40%) Windows Server 2008
21 151 (7.88%) SQL
22 150 (7.82%) Project Management
23 147 (7.67%) HP
24 136 (7.09%) Line Management
25 134 (6.99%) MS Exchange
26 133 (6.94%) Problem Management
27 126 (6.57%) Degree
28 124 (6.47%) Agile Software Development
28 124 (6.47%) Firewall
29 122 (6.36%) Microsoft Certification

SLA
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 134 (6.99%) MS Exchange
2 92 (4.80%) SharePoint
3 56 (2.92%) IIS
4 54 (2.82%) IBM Notes
5 36 (1.88%) Exchange Server 2010
6 29 (1.51%) Lync
6 29 (1.51%) Blackberry Enterprise Server
7 23 (1.20%) Exchange Server 2003
8 16 (0.83%) Exchange Server 2007
9 15 (0.78%) WebLogic
10 13 (0.68%) WebSphere
10 13 (0.68%) SharePoint 2013
11 12 (0.63%) Exchange Server 2013
11 12 (0.63%) CMS
12 10 (0.52%) Oracle Workflow
12 10 (0.52%) Lotus Domino
12 10 (0.52%) OpenStack
13 8 (0.42%) Tomcat
14 7 (0.37%) BizTalk Server
14 7 (0.37%) WorkSite
Applications
1 326 (17.01%) MS Office
2 297 (15.49%) MS Excel
3 41 (2.14%) MS Visio
4 36 (1.88%) MS PowerPoint
5 18 (0.94%) MS Project
6 3 (0.16%) Photoshop
7 1 (0.052%) Spreadsheet
7 1 (0.052%) Adobe Creative Suite
7 1 (0.052%) S-PLUS
Business Applications
1 23 (1.20%) Oracle EBS
2 18 (0.94%) Oracle General Ledger
3 17 (0.89%) Oracle Payables
3 17 (0.89%) Oracle Receivables
4 15 (0.78%) Oracle EBS R12
4 15 (0.78%) Oracle Applications
5 10 (0.52%) assyst
6 9 (0.47%) Oracle E-Business Tax
7 8 (0.42%) Oracle Financials
8 6 (0.31%) Remedy ITSM
8 6 (0.31%) Oracle iProcurement
8 6 (0.31%) Oracle Subledger Accounting
9 5 (0.26%) Oracle Internet Expenses
9 5 (0.26%) SAP BPC
9 5 (0.26%) Oracle 11i
9 5 (0.26%) SAP FI
10 4 (0.21%) SAP FI/CO
10 4 (0.21%) SAP CO
10 4 (0.21%) SAP QM
10 4 (0.21%) SAP Retail
Cloud Services
1 33 (1.72%) Office 365
2 21 (1.10%) Amazon AWS
3 9 (0.47%) Microsoft Azure
4 7 (0.37%) SaaS
4 7 (0.37%) IaaS
5 5 (0.26%) Cloud Computing
6 4 (0.21%) Google Apps
6 4 (0.21%) PaaS
7 3 (0.16%) Amazon EC2
7 3 (0.16%) AWS CloudFormation
8 2 (0.10%) SuccessFactors
8 2 (0.10%) Google Cloud Platform
8 2 (0.10%) Joyent
9 1 (0.052%) GitHub
9 1 (0.052%) Boomi
9 1 (0.052%) Azure Active Directory
9 1 (0.052%) Amazon S3
9 1 (0.052%) CloudFront
Communications & Networking
1 124 (6.47%) Firewall
2 112 (5.84%) LAN
3 105 (5.48%) GSM
4 102 (5.32%) WAN
5 101 (5.27%) Radio Access Network
6 98 (5.11%) UMTS
7 88 (4.59%) Ethernet
8 86 (4.49%) VPN
8 86 (4.49%) DNS
9 74 (3.86%) RNC
10 73 (3.81%) SDH
10 73 (3.81%) ATM
11 72 (3.76%) SAN
12 67 (3.50%) 3G
13 66 (3.44%) Wireless
14 65 (3.39%) TCP/IP
15 62 (3.23%) DHCP
16 57 (2.97%) Internet
17 52 (2.71%) 2G
18 48 (2.50%) VoIP
Database & Business Intelligence
1 83 (4.33%) SQL Server
2 27 (1.41%) Oracle Reports
3 24 (1.25%) Oracle Database
4 22 (1.15%) Crystal Reports
5 21 (1.10%) Relational Database
6 20 (1.04%) SQL Server 2008
7 16 (0.83%) SAP BW
8 14 (0.73%) RDBMS
9 13 (0.68%) SQL Server Reporting Services
10 12 (0.63%) SQL Server 2012
11 11 (0.57%) SQL Server Integration Services
12 10 (0.52%) SQL Server 2005
12 10 (0.52%) Data Warehouse
12 10 (0.52%) Oracle BI Publisher
13 9 (0.47%) MySQL
14 8 (0.42%) Oracle Database 10g
14 8 (0.42%) DB2
14 8 (0.42%) SQL Server Analysis Services
15 6 (0.31%) Oracle BI EE
15 6 (0.31%) Big Data
Development Applications
1 11 (0.57%) Oracle Forms
2 10 (0.52%) Subversion
2 10 (0.52%) JIRA
2 10 (0.52%) Git (software)
3 9 (0.47%) Ant
4 6 (0.31%) Team Foundation Server
4 6 (0.31%) Jenkins
5 3 (0.16%) SQL Server Management Studio (SSMS)
5 3 (0.16%) WinDbg
5 3 (0.16%) InstallShield
5 3 (0.16%) Hudson
5 3 (0.16%) Visual Studio
5 3 (0.16%) Toad
5 3 (0.16%) Oracle APEX
5 3 (0.16%) Maven
5 3 (0.16%) VSS/SourceSafe
6 2 (0.10%) MSI
6 2 (0.10%) FitNesse
6 2 (0.10%) Atlassian Bamboo
6 2 (0.10%) TeamCity
General
1 330 (17.21%) Finance
2 269 (14.03%) Telecoms
3 57 (2.97%) Banking
4 42 (2.19%) Retail
5 37 (1.93%) Legal
6 29 (1.51%) Manufacturing
7 27 (1.41%) Marketing
8 25 (1.30%) Law
8 25 (1.30%) Financial Institution
9 21 (1.10%) Games
10 18 (0.94%) Pharmaceutical
11 16 (0.83%) Investment Banking
12 15 (0.78%) Billing
13 14 (0.73%) Back Office
14 13 (0.68%) General Ledger
15 10 (0.52%) Local Government
15 10 (0.52%) French Language
16 8 (0.42%) Advertising
17 7 (0.37%) Automotive
18 4 (0.21%) Publishing
Job Titles
1 494 (25.77%) Analyst
2 208 (10.85%) Service Analyst
3 173 (9.02%) Support Analyst
3 173 (9.02%) Service Desk Analyst
4 168 (8.76%) Service Manager
5 158 (8.24%) Support Engineer
6 102 (5.32%) 2nd Line Support
7 87 (4.54%) Field Engineer
7 87 (4.54%) 1st Line Support
8 86 (4.49%) Desktop Support
9 82 (4.28%) Delivery Manager
10 74 (3.86%) Services Delivery Manager
11 71 (3.70%) Consultant
12 68 (3.55%) Administrator
13 63 (3.29%) Network Engineer
14 55 (2.87%) Team Leader
15 54 (2.82%) 1st Line Support Analyst
16 47 (2.45%) Desktop Engineer
17 44 (2.30%) Developer
18 43 (2.24%) Incident Manager
Libraries, Frameworks & Software Standards
1 34 (1.77%) .NET
2 32 (1.67%) Web Services
3 23 (1.20%) HTML
4 18 (0.94%) J2EE
4 18 (0.94%) XML
5 15 (0.78%) SOAP
6 14 (0.73%) CSS
7 12 (0.63%) Middleware
8 9 (0.47%) XMPP
8 9 (0.47%) Application Packaging
9 7 (0.37%) .NET Framework
9 7 (0.37%) JNDI
9 7 (0.37%) JDBC
9 7 (0.37%) ASP.NET
9 7 (0.37%) JMS
10 6 (0.31%) EDI
10 6 (0.31%) Spring
11 5 (0.26%) LAMP
11 5 (0.26%) jQuery
11 5 (0.26%) REST
Miscellaneous
1 206 (10.75%) Analytical Skills
2 89 (4.64%) Management Information System
3 68 (3.55%) Blackberry
4 40 (2.09%) NHS
5 34 (1.77%) Clustering
6 31 (1.62%) Statistics
7 24 (1.25%) CMDB
8 22 (1.15%) Hedge funds
8 22 (1.15%) Replication
9 21 (1.10%) PDA
10 19 (0.99%) Computer Science
10 19 (0.99%) Online Games
11 18 (0.94%) User Experience
12 13 (0.68%) Video Conferencing
13 11 (0.57%) Fat Client
13 11 (0.57%) AS400
13 11 (0.57%) Thin Client
14 10 (0.52%) Mainframe
14 10 (0.52%) iPad
14 10 (0.52%) Mobile App
Operating Systems
1 579 (30.20%) Windows
2 213 (11.11%) Windows 7
3 161 (8.40%) Windows Server 2008
4 121 (6.31%) Windows XP
5 100 (5.22%) Linux
6 96 (5.01%) UNIX
7 84 (4.38%) Windows Server 2003
8 68 (3.55%) Windows 8
9 54 (2.82%) Windows Server 2012
10 25 (1.30%) Windows 2000
11 24 (1.25%) Red Hat Enterprise Linux
12 21 (1.10%) Windows Vista
12 21 (1.10%) Windows NT
13 19 (0.99%) Android
14 17 (0.89%) AIX
15 16 (0.83%) HPUX
15 16 (0.83%) Solaris
16 13 (0.68%) Windows 2000 Server
17 11 (0.57%) Apple iOS
18 7 (0.37%) CentOS
Processes & Methodologies
1 732 (38.18%) ITIL
2 313 (16.33%) Service Management
3 312 (16.28%) Service Delivery
4 218 (11.37%) Change Management
5 197 (10.28%) Incident Management
6 150 (7.82%) Project Management
7 136 (7.09%) Line Management
8 133 (6.94%) Problem Management
9 124 (6.47%) Agile Software Development
10 84 (4.38%) WFM
11 83 (4.33%) ITSM
12 81 (4.23%) Stakeholder Management
12 81 (4.23%) PRINCE2
13 77 (4.02%) Disaster Recovery
13 77 (4.02%) Configuration Management
14 68 (3.55%) ITIL V3
15 67 (3.50%) Root Cause Analysis
16 65 (3.39%) Performance Management
17 64 (3.34%) Continuous Improvement
17 64 (3.34%) Coaching
Programming Languages
1 151 (7.88%) SQL
2 49 (2.56%) PowerShell
3 45 (2.35%) Java
4 37 (1.93%) Shell Script
5 33 (1.72%) PL/SQL
6 25 (1.30%) JavaScript
7 19 (0.99%) Perl
8 17 (0.89%) VB
9 15 (0.78%) C
9 15 (0.78%) C#
10 12 (0.63%) Bash Shell
11 11 (0.57%) VBScript
12 9 (0.47%) Ruby
13 8 (0.42%) Korn
14 7 (0.37%) VBA
14 7 (0.37%) Python
14 7 (0.37%) WebLogic Scripting Tool
14 7 (0.37%) PHP
15 6 (0.31%) VB.NET
16 5 (0.26%) ABAP
Qualifications
1 242 (12.62%) Security Cleared
2 188 (9.81%) SC Cleared
3 126 (6.57%) Degree
4 122 (6.36%) Microsoft Certification
5 119 (6.21%) Cisco Certification
6 117 (6.10%) ITIL Certification
7 83 (4.33%) MCSE
8 80 (4.17%) CCNA
9 66 (3.44%) MCP
10 65 (3.39%) CCNP
11 46 (2.40%) DV Cleared
12 37 (1.93%) MCSA
13 28 (1.46%) A+ Certification
14 21 (1.10%) ITIL Foundation Certificate
15 18 (0.94%) VMware Certified Professional (VCP)
16 17 (0.89%) MCITP
16 17 (0.89%) CCIE
17 16 (0.83%) Network+ Certification
18 15 (0.78%) CISSP
19 13 (0.68%) PMI Certification
Quality Assurance & Compliance
1 45 (2.35%) QA
2 13 (0.68%) ISO/IEC 27001
3 8 (0.42%) Sarbanes-Oxley
4 6 (0.31%) ISO 9001
5 4 (0.21%) Data Quality
6 3 (0.16%) GxP
7 2 (0.10%) COBIT
7 2 (0.10%) ISO 9000
8 1 (0.052%) P3O
8 1 (0.052%) PCI DSS
8 1 (0.052%) ISO 14001
System Software
1 358 (18.68%) Active Directory
2 91 (4.75%) VMware Infrastructure
3 32 (1.67%) vSphere
4 28 (1.46%) XenApp
5 26 (1.36%) VMware ESX
6 25 (1.30%) Hyper-V
7 20 (1.04%) XenDesktop
8 13 (0.68%) vCloud
8 13 (0.68%) Firmware
9 11 (0.57%) ISA Server
9 11 (0.57%) Microsoft App-V
10 10 (0.52%) Terminal Server
11 9 (0.47%) Terminal Services
11 9 (0.47%) NFS
11 9 (0.47%) VMware ESXi
12 6 (0.31%) Oracle RAC
13 5 (0.26%) Microsoft Virtual Server
13 5 (0.26%) VMware Workstation
13 5 (0.26%) VMware Server
13 5 (0.26%) Oracle Clusterware
Systems Management
1 65 (3.39%) SCCM
2 39 (2.03%) OpenView
3 33 (1.72%) SCOM
4 23 (1.20%) Systems Management Server (SMS)
5 19 (0.99%) Puppet
6 16 (0.83%) OVSD
7 11 (0.57%) Opscode Chef
8 10 (0.52%) RANCID
8 10 (0.52%) Backup Exec
9 9 (0.47%) Oracle RMAN
10 8 (0.42%) Oracle Enterprise Manager
10 8 (0.42%) Norton AntiVirus
10 8 (0.42%) ZABBIX
10 8 (0.42%) NSN NetAct
11 7 (0.37%) McAfee ePO
11 7 (0.37%) Nagios
11 7 (0.37%) CA Single Sign-On
11 7 (0.37%) Netcool
11 7 (0.37%) Tivoli Storage Manager
11 7 (0.37%) NetBackup
Vendors
1 451 (23.53%) Microsoft
2 199 (10.38%) Citrix
3 194 (10.12%) Cisco
4 174 (9.08%) VMware
5 147 (7.67%) HP
6 109 (5.69%) Ericsson
7 99 (5.16%) Oracle
8 85 (4.43%) Remedy
9 80 (4.17%) Nokia Solutions and Networks
10 68 (3.55%) SAP
11 54 (2.82%) Lotus
12 43 (2.24%) F5
13 37 (1.93%) Symantec
13 37 (1.93%) Juniper
14 33 (1.72%) Dell
15 32 (1.67%) Red Hat
16 31 (1.62%) IBM
17 28 (1.46%) CheckPoint
18 27 (1.41%) SolarWinds
19 23 (1.20%) McAfee
Wokingham, Berkshire
Ashdown IT
Rate: £13 - £15 per hour
Posted: Yesterday
Milton Keynes, Buckinghamshire
Spring Technology
Rate: £400.00 per day
Posted: Yesterday
City, London
Lorien Resourcing
Posted: 2 days ago
Huntingdon, Cambridgeshire
Connectus
Rate: £350 per day
Posted: 2 days ago
London
TEKsystems
Rate: £450 - £500 per annum
Posted: 2 days ago
Newbury, Berkshire
Experis Ltd
Posted: 2 days ago
Manchester, Lancashire
Rullion IT Plus
Posted: 2 days ago
Cambridgeshire
Interaction Recruitment PLC
Rate: £300 - 350 per day
Posted: 2 days ago
Teddington, Middlesex
Haymarket Media Group
Rate: Dependent on Experience
Posted: 3 days ago
Berkshire
TEKsystems
Posted: 3 days ago
West Midlands
Gold Group
Rate: £10 - £14 per hour
Posted: 3 days ago
Reading, Berkshire
People Source Consulting
Rate: Market rates
Posted: 3 days ago
London
E-synergy Solutions
Rate: £300 - £400 per day
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £21.55 per hour
Posted: 3 days ago
Buckinghamshire
Rullion IT Plus
Posted: 4 days ago
Romford, Essex
Kyna Associates
Rate: £190 - £210 Per Day
Posted: 4 days ago
Cambridgeshire
Interaction Recruitment PLC
Rate: Market related
Posted: 4 days ago
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Rate: £400 - £500 per day
Posted: 4 days ago
Reading, Berkshire
Polar Recruitment
Rate: £15 - £20 per hour + Uplift
Posted: 4 days ago
Northampton, Northamptonshire
Reco Group
Rate: From £550 to £650 per day
Posted: 5 days ago