The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 155 154 120
Rank change year-on-year
-1 -34
Contract jobs citing SLA 922 904 1022
As % of all contract IT jobs located in the UK 1.72% 1.58% 1.77%
As % of the Quality Assurance & Compliance category 17.99% 16.35% 18.83%
Number of daily rates quoted 503 412 485
Median daily rate £313 £325 £300
Median daily rate % change year-on-year
-3.84% +8.33%
90% offered a daily rate of more than £143 £120 £128
10% offered a daily rate of more than £500 £500 £475
UK excluding London median daily rate £275 £310 £275
% change year-on-year
-11.29% +12.72%
Number of hourly rates quoted 92 101 128
Median hourly rate £14.35 £16.00 £16.00
Median hourly rate % change year-on-year
-10.31% -
90% offered a hourly rate of more than £8.92 £10.78 £11.00
10% offered a hourly rate of more than £29.60 £23.63 £25.77
UK excluding London median hourly rate £14.00 £15.77 £16.00
% change year-on-year
-11.22% -1.43%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
5125 5530 5427
As % of all contract IT jobs located in the UK 9.55% 9.67% 9.38%
Number of daily rates quoted 3293 3382 3382
Median daily rate £425 £425 £415
Median daily rate % change year-on-year
- +2.40%
90% offered a daily rate of more than £250 £275 £225
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £400 £413 £375
% change year-on-year
-3.03% +10.00%
Number of hourly rates quoted 200 236 242
Median hourly rate £26.50 £25.12 £20.00
Median hourly rate % change year-on-year
+5.49% +25.60%
90% offered a hourly rate of more than £10.00 £11.50 £12.00
10% offered a hourly rate of more than £45.00 £55.00 £48.75
UK excluding London median hourly rate £29.50 £30.00 £20.00
% change year-on-year
-1.66% +50.00%

SLA
Jobs Demand Trend

The demand trend of contract jobs citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 26 September 2016.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 26 September 2016.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 859 £313 -6.71% 217
London 0 281 £363 +0.69% 54
South East +18 228 £340 +4.61% 48
Berkshire +20 83 £255 -21.53% 12
North East +36 79 £278 +26.13% 5
Tyne and Wear +30 72 £275 +25.00% 3
Newcastle upon Tyne +32 71 £275 +25.00% 3
Buckinghamshire +10 54 £430 +43.33% 8
North West -3 54 £275 -14.06% 30
South West +16 53 £250 -35.06% 15
West Midlands -7 53 £306 -15.51% 23
Milton Keynes +7 49 £430 +43.33% 6
Reading +38 48 £250 -16.66% 7
Yorkshire -10 46 £188 -51.61% 14
East of England -13 44 £245 -2.00% 21
Hampshire -8 43 £400 +4.23% 14
City of London -3 29 £425 - 7
Scotland +12 28 £190 +5.55% 6
West Yorkshire -9 24 £225 -40.00% 10
Manchester -8 21 £250 -21.87% 21
Southampton +24 18 £400 +3.22% 1
South Yorkshire +8 18 £120 +27.32% 3
Cheshire -9 17 £275 -8.33% 4
East Midlands -10 17 £388 +330.55% 7
Edinburgh +15 15 £133 - 2
Surrey -7 15 £270 +1.88% 7
Leeds -8 14 £280 -33.92% 5
Bristol +4 13 £300 +140.00% 2
Wiltshire +2 13 £245 -41.31% 1
Oxfordshire -1 12 £200 -27.92% 3

SLA
Top 30 Related IT Skills

For the 6 months to 26 September 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SLA.

1 786 (43.72%) ITIL
2 549 (30.53%) Windows
3 473 (26.31%) Microsoft
4 374 (20.80%) Service Delivery
5 364 (20.24%) Active Directory
6 318 (17.69%) Security Cleared
7 310 (17.24%) Finance
8 297 (16.52%) Service Management
9 270 (15.02%) Windows Server
10 269 (14.96%) Incident Management
11 250 (13.90%) MS Office
12 249 (13.85%) MS Excel
13 244 (13.57%) HP
14 236 (13.13%) SC Cleared
15 216 (12.01%) Problem Management
16 214 (11.90%) Oracle
17 201 (11.18%) Change Management
18 189 (10.51%) Cisco
19 177 (9.84%) Linux
20 170 (9.45%) Windows 7
21 166 (9.23%) SQL
22 155 (8.62%) Unix
23 154 (8.57%) VMware
24 150 (8.34%) SAN
25 147 (8.18%) Root Cause Analysis
26 139 (7.73%) ITIL V3
26 139 (7.73%) Telecoms
27 137 (7.62%) Degree
28 136 (7.56%) Management Information System
29 134 (7.45%) Project Management

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 110 (6.12%) MS Exchange
1 110 (6.12%) SharePoint
2 48 (2.67%) IIS
3 38 (2.11%) WebLogic
4 35 (1.95%) Skype for Business
5 31 (1.72%) Exchange Server 2010
6 30 (1.67%) Exchange Server 2007
7 27 (1.50%) Blackberry Enterprise Server
8 20 (1.11%) IBM Notes
9 18 (1.00%) Exchange Server 2013
10 17 (0.95%) CMS
11 16 (0.89%) Exchange Server 2003
12 13 (0.72%) Apache
12 13 (0.72%) iPlanet
13 11 (0.61%) OpenStack
13 11 (0.61%) SharePoint 2010
14 9 (0.50%) Office Communications Server
14 9 (0.50%) SharePoint Server
15 8 (0.44%) SharePoint 2013
16 7 (0.39%) Apache Pig
Applications
1 250 (13.90%) MS Office
2 249 (13.85%) MS Excel
3 48 (2.67%) MS Visio
4 40 (2.22%) MS PowerPoint
5 14 (0.78%) Spreadsheet
6 3 (0.17%) Acrobat
6 3 (0.17%) Maya
6 3 (0.17%) MS Project
7 1 (0.056%) Photoshop
Business Applications
1 33 (1.84%) Remedy ITSM
2 12 (0.67%) Oracle EBS
3 11 (0.61%) Dynamics CRM
4 8 (0.44%) Oracle General Ledger
5 6 (0.33%) Oracle Assets
5 6 (0.33%) Oracle EBS R12
5 6 (0.33%) SAP CO
5 6 (0.33%) SAP FI
5 6 (0.33%) SAP FI/CO
5 6 (0.33%) SAP Oil and Gas
6 5 (0.28%) Oracle FAH
6 5 (0.28%) Oracle Receivables
7 4 (0.22%) BASE24
7 4 (0.22%) Oracle Cash Management
7 4 (0.22%) Oracle Payables
8 3 (0.17%) assyst
8 3 (0.17%) HFM
8 3 (0.17%) Maximo
8 3 (0.17%) Oracle ERP
8 3 (0.17%) Remedy AR System
Cloud Services
1 93 (5.17%) Office 365
2 38 (2.11%) Microsoft Azure
3 15 (0.83%) Amazon AWS
4 11 (0.61%) SaaS
5 10 (0.56%) PaaS
6 7 (0.39%) Cloud Computing
6 7 (0.39%) Yammer
7 6 (0.33%) Azure Active Directory
7 6 (0.33%) HP Helion
7 6 (0.33%) IaaS
8 5 (0.28%) OneDrive
9 3 (0.17%) Google Apps
10 2 (0.11%) Mimecast
11 1 (0.056%) DigitalOcean
11 1 (0.056%) GitHub
11 1 (0.056%) Google Analytics
11 1 (0.056%) Linode
Communications & Networking
1 150 (8.34%) SAN
2 127 (7.06%) Firewall
3 114 (6.34%) DNS
4 103 (5.73%) DHCP
5 84 (4.67%) TCP/IP
6 82 (4.56%) LAN
7 81 (4.51%) WAN
8 71 (3.95%) Internet
9 66 (3.67%) VPN
10 63 (3.50%) Wireless
11 36 (2.00%) IP Telephony
12 34 (1.89%) Intranet
13 33 (1.84%) VoIP
14 32 (1.78%) MPLS
15 30 (1.67%) 3G
15 30 (1.67%) Network Security
16 29 (1.61%) Cisco ASA
17 28 (1.56%) Wi-Fi
18 26 (1.45%) BIG-IP
19 22 (1.22%) Radio Access Network
Database & Business Intelligence
1 133 (7.40%) SQL Server
2 37 (2.06%) Oracle Database
3 32 (1.78%) Relational Database
4 26 (1.45%) DB2
5 24 (1.33%) Data Warehouse
6 20 (1.11%) SQL Server 2008
7 19 (1.06%) SQL Server 2012
8 17 (0.95%) SQL Server 2005
9 15 (0.83%) Big Data
10 11 (0.61%) MySQL
10 11 (0.61%) SQL Server Integration Services
11 10 (0.56%) MS Access
12 9 (0.50%) BusinessObjects
12 9 (0.50%) Hadoop
13 8 (0.44%) RDBMS
13 8 (0.44%) SQL Server 2000
13 8 (0.44%) SQL Server Reporting Services
14 7 (0.39%) Oracle Reports
14 7 (0.39%) PostgreSQL
14 7 (0.39%) SAP BI
Development Applications
1 21 (1.17%) JIRA
2 13 (0.72%) MSI
3 9 (0.50%) Subversion
4 6 (0.33%) Atlassian Bamboo
4 6 (0.33%) Git (software)
4 6 (0.33%) Jenkins
4 6 (0.33%) SQL Server Management Studio (SSMS)
4 6 (0.33%) Visual Studio
5 5 (0.28%) Artifactory
5 5 (0.28%) JMeter
6 4 (0.22%) LoadRunner
6 4 (0.22%) Zephyr
7 3 (0.17%) git-flow
7 3 (0.17%) Team Foundation Server
8 2 (0.11%) TeamCity
9 1 (0.056%) FindBugs
9 1 (0.056%) GitLab
9 1 (0.056%) Gradle
9 1 (0.056%) JUnit
9 1 (0.056%) Vagrant
General
1 310 (17.24%) Finance
2 139 (7.73%) Telecoms
3 57 (3.17%) Banking
4 49 (2.73%) Retail
5 44 (2.45%) Legal
6 27 (1.50%) Front Office
7 26 (1.45%) Financial Institution
8 23 (1.28%) Marketing
9 22 (1.22%) Back Office
9 22 (1.22%) Billing
10 21 (1.17%) German Language
11 20 (1.11%) French Language
12 18 (1.00%) Spanish Language
13 15 (0.83%) Italian Language
13 15 (0.83%) Law
14 13 (0.72%) Publishing
15 11 (0.61%) Advertising
15 11 (0.61%) Manufacturing
16 7 (0.39%) Electronics
17 5 (0.28%) Investment Banking
Job Titles
1 367 (20.41%) Analyst
2 191 (10.62%) Support Engineer
3 153 (8.51%) Service Analyst
4 136 (7.56%) Service Desk Analyst
5 135 (7.51%) Support Analyst
6 132 (7.34%) Service Manager
7 110 (6.12%) Administrator
8 75 (4.17%) Desktop Support
9 73 (4.06%) 2nd Line Support
10 64 (3.56%) Delivery Manager
11 60 (3.34%) Services Delivery Manager
12 58 (3.23%) Consultant
12 58 (3.23%) IT Support
13 52 (2.89%) Architect
14 50 (2.78%) Field Engineer
14 50 (2.78%) Network Engineer
14 50 (2.78%) Systems Administrator
15 49 (2.73%) 1st Line Support
15 49 (2.73%) Developer
16 48 (2.67%) Field Service Engineer
Libraries, Frameworks & Software Standards
1 52 (2.89%) .NET
2 40 (2.22%) Middleware
2 40 (2.22%) Web Services
3 34 (1.89%) CSS
4 32 (1.78%) HTML
5 30 (1.67%) ASP.NET
6 21 (1.17%) jQuery
7 19 (1.06%) Flash
8 15 (0.83%) J2EE
9 13 (0.72%) JSP
10 12 (0.67%) HTML5
11 11 (0.61%) XML
12 10 (0.56%) Node.js
13 9 (0.50%) MAPI
14 8 (0.44%) REST
14 8 (0.44%) Twitter Bootstrap
14 8 (0.44%) WCF
15 7 (0.39%) Spring
16 6 (0.33%) Classic ASP
16 6 (0.33%) DCOM
Miscellaneous
1 136 (7.56%) Management Information System
2 131 (7.29%) Analytical Skills
3 108 (6.01%) Data Centre
4 88 (4.89%) Clustering
5 50 (2.78%) Computer Science
6 43 (2.39%) Blackberry
7 42 (2.34%) CMDB
8 36 (2.00%) Driving Licence
9 34 (1.89%) Mainframe
10 31 (1.72%) Virtual Team
11 27 (1.50%) Fat Client
11 27 (1.50%) Thin Client
12 24 (1.33%) Replication
12 24 (1.33%) Video Conferencing
13 20 (1.11%) Statistics
14 15 (0.83%) Smartphone
15 13 (0.72%) Hedge funds
16 12 (0.67%) Mathematics
17 11 (0.61%) AS400
17 11 (0.61%) Client/Server
Operating Systems
1 549 (30.53%) Windows
2 270 (15.02%) Windows Server
3 177 (9.84%) Linux
4 170 (9.45%) Windows 7
5 155 (8.62%) Unix
6 118 (6.56%) AIX
7 100 (5.56%) Windows Server 2008
8 81 (4.51%) Solaris
9 67 (3.73%) Windows 8
10 66 (3.67%) Windows Server 2003
11 62 (3.45%) Windows Server 2012
12 60 (3.34%) Red Hat Enterprise Linux
13 51 (2.84%) Windows XP
14 46 (2.56%) Windows 10
15 20 (1.11%) Apple iOS
15 20 (1.11%) Mac OS X
16 15 (0.83%) Windows 2000
17 12 (0.67%) Android
18 10 (0.56%) Windows NT
19 9 (0.50%) MVS
Processes & Methodologies
1 786 (43.72%) ITIL
2 374 (20.80%) Service Delivery
3 297 (16.52%) Service Management
4 269 (14.96%) Incident Management
5 216 (12.01%) Problem Management
6 201 (11.18%) Change Management
7 147 (8.18%) Root Cause Analysis
8 139 (7.73%) ITIL V3
9 134 (7.45%) Project Management
10 103 (5.73%) ITSM
11 98 (5.45%) Release Management
12 97 (5.39%) Configuration Management
13 83 (4.62%) Stakeholder Management
14 80 (4.45%) High Availability
15 76 (4.23%) Agile Software Development
16 72 (4.00%) Continuous Improvement
17 71 (3.95%) Migration
18 67 (3.73%) CRM
19 63 (3.50%) Disaster Recovery
20 61 (3.39%) PRINCE2
Programming Languages
1 166 (9.23%) SQL
2 67 (3.73%) Java
3 49 (2.73%) PowerShell
4 45 (2.50%) JavaScript
5 40 (2.22%) VB
6 37 (2.06%) C#
7 33 (1.84%) Perl
8 30 (1.67%) PL/SQL
9 29 (1.61%) C
9 29 (1.61%) Shell Script
10 25 (1.39%) T-SQL
11 22 (1.22%) VB.NET
12 19 (1.06%) Python
13 15 (0.83%) VBScript
14 14 (0.78%) C++
15 8 (0.44%) Ruby
16 7 (0.39%) VB6
17 3 (0.17%) JCL
17 3 (0.17%) PHP
18 2 (0.11%) ABAP
Qualifications
1 318 (17.69%) Security Cleared
2 236 (13.13%) SC Cleared
3 137 (7.62%) Degree
4 97 (5.39%) Cisco Certification
5 94 (5.23%) ITIL Certification
6 85 (4.73%) Microsoft Certification
7 76 (4.23%) BPSS Clearance
8 62 (3.45%) DV Cleared
9 59 (3.28%) CCNA
10 49 (2.73%) MCP
11 43 (2.39%) CCNP
12 42 (2.34%) MCSE
13 39 (2.17%) RHCE
14 31 (1.72%) AAT
15 21 (1.17%) A+ Certification
15 21 (1.17%) ITIL Foundation Certificate
16 16 (0.89%) PRINCE2 Certification
17 15 (0.83%) HNC
18 13 (0.72%) VMware Certified Professional (VCP)
19 10 (0.56%) MCSA
Quality Assurance & Compliance
1 50 (2.78%) Disclosure Scotland
2 48 (2.67%) ISO 9001
3 24 (1.33%) Sarbanes-Oxley
4 22 (1.22%) QA
5 20 (1.11%) ISO/IEC 27001
6 16 (0.89%) PCI DSS
7 13 (0.72%) JSP 440
8 10 (0.56%) Data Quality
9 5 (0.28%) GPG13
9 5 (0.28%) HMG Security Policy Framework
10 4 (0.22%) COBIT
11 2 (0.11%) BS7799
11 2 (0.11%) SEPA
12 1 (0.056%) ISO 8583
12 1 (0.056%) ISO22301
12 1 (0.056%) MiFID
System Software
1 364 (20.24%) Active Directory
2 96 (5.34%) VMware Infrastructure
3 45 (2.50%) Oracle RAC
4 39 (2.17%) KVM
5 37 (2.06%) XenApp
6 30 (1.67%) VMware ESX
7 22 (1.22%) Firmware
7 22 (1.22%) Microsoft App-V
8 19 (1.06%) ISA Server
8 19 (1.06%) vSphere
9 18 (1.00%) Virtual Machines
10 17 (0.95%) Terminal Services
11 14 (0.78%) Hyper-V
12 12 (0.67%) VMware ESXi
13 7 (0.39%) HDFS
13 7 (0.39%) NFS
13 7 (0.39%) Virtual Desktop
14 6 (0.33%) Terminal Server
15 5 (0.28%) Tivoli Workload Scheduler
15 5 (0.28%) Virtual Servers
Systems Management
1 93 (5.17%) SCCM
2 53 (2.95%) EMC NetWorker
3 44 (2.45%) Tivoli
4 40 (2.22%) SCOM
5 30 (1.67%) WSUS
6 24 (1.33%) MOM
7 23 (1.28%) NetBackup
8 19 (1.06%) HP SiteScope
8 19 (1.06%) Microsoft Clustering
8 19 (1.06%) OpenView
9 17 (0.95%) Puppet
10 15 (0.83%) Perfmon
11 14 (0.78%) Tivoli Storage Manager
12 13 (0.72%) Cisco Prime
13 11 (0.61%) Nagios
14 10 (0.56%) Amdocs OSS
14 10 (0.56%) HP Data Protector
14 10 (0.56%) Opscode Chef
14 10 (0.56%) Systems Management Server (SMS)
15 9 (0.50%) Ansible
Vendors
1 473 (26.31%) Microsoft
2 244 (13.57%) HP
3 214 (11.90%) Oracle
4 189 (10.51%) Cisco
5 154 (8.57%) VMware
6 133 (7.40%) Citrix
7 85 (4.73%) ServiceNow
8 82 (4.56%) Remedy
9 77 (4.28%) Red Hat
10 65 (3.62%) EMC
10 65 (3.62%) SAP
11 61 (3.39%) IBM
12 60 (3.34%) CA
13 46 (2.56%) BMC
14 36 (2.00%) F5
15 32 (1.78%) CheckPoint
15 32 (1.78%) Juniper
16 29 (1.61%) Huawei
17 27 (1.50%) LANDesk
18 26 (1.45%) Apple
South East London
TEKsystems
Rate: £110.00 - £120.00 per day
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 5 days ago
Birmingham, West Midlands (County)
TEKsystems
Rate: £300 - £350 per day
Posted: 2 days ago
Walsall, West Midlands (County)
Experis Ltd
Rate: £14 per hour
Posted: 5 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £425 - £450 per day
Posted: 3 days ago
Telford, Shropshire
Catchfish
Rate: Dependent on Skills and Experience
Posted: 4 days ago
London
Eutopia Solutions Ltd
Posted: 3 days ago
London
Computer People
Rate: £300.00 - £320.00 per day
Posted: 5 days ago
London
Thebes IT
Posted: 3 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £14 per hour
Posted: 5 days ago
Exeter, Devon
Reed Technology
Rate: £180 - £200 per day + +
Posted: 4 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 days ago
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: Excellent
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Hays Talent Solutions
Rate: £9.00 - £10.22 per hour + Holiday Pay
Posted: 5 days ago
South East London
Linkpoint Resources
Rate: From £27,000 to £27,000 per annum Temp to Perm - Long Term
Posted: 5 days ago
Reading, Berkshire
Lorien Resourcing
Posted: 6 days ago
Manchester, Lancashire
Square One Resources
Rate: Unspecified Negotiable
Posted: 2 days ago
Reading, Berkshire
Lorien Resourcing
Posted: 6 days ago
Hampshire
Sanderson
Rate: £400 - £450 per day
Posted: 6 days ago
Hampshire
Lawrence Harvey Enterprise
Rate: £500.00 - £600.00 per day
Posted: 5 days ago
Manchester, Lancashire
Hydrogen Group
Rate: £450.00 - £650.00 per day
Posted: 2 days ago
Hertfordshire
Volt
Posted: 6 days ago
London
Experis Ltd
Rate: £350 - £405 per day
Posted: 4 days ago
Durham, County Durham
Harvey Nash plc
Rate: £90 - £110 per day
Posted: 3 days ago
Edinburgh, Midlothian
Spring Technology
Rate: £450.00 per day
Posted: 4 days ago
Bath
CPS Group Limited
Rate: £35 - £45 per hour
Posted: 24 days ago
Bath
CPS Group Limited
Rate: £35 - £45 per hour
Posted: 26 days ago
London
Edward Carter Solutions
Rate: Market Rates
Posted: 27 days ago
Bedfordshire
Tria Recruitment
Rate: £300.00 - £350.00 per day
Posted: 3 days ago
London with Travel
Edward Carter Solutions
Rate: Market Rates
Posted: 27 days ago