The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 142 126 143
Rank change year-on-year
-16 +17
Contract jobs citing SLA 961 968 821
As % of all contract IT jobs located in the UK 1.62% 1.71% 1.56%
As % of the Quality Assurance & Compliance category 20.48% 21.55% 21.11%
Number of daily rates quoted 446 454 331
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £300 £325
Average daily rate % change year-on-year
+8.33% -7.69%
90% offered a daily rate of more than £120 £120 £140
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £300 £263 £325
% change year-on-year
+14.28% -19.23%
Number of hourly rates quoted 106 112 87
Average hourly rate £16.00 £16.50 £15.50
Average hourly rate % change year-on-year
-3.03% +6.45%
90% offered a hourly rate of more than £11.70 £11.00 £9.25
10% offered a hourly rate of more than £23.85 £26.83 £21.60
UK excluding London average hourly rate £15.77 £16.50 £15.88
% change year-on-year
-4.42% +3.93%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4693 4492 3889
As % of all contract IT jobs located in the UK 7.91% 7.94% 7.38%
Number of daily rates quoted 2893 2723 2282
Average daily rate £425 £400 £425
Average daily rate % change year-on-year
+6.25% -5.88%
90% offered a daily rate of more than £263 £225 £263
10% offered a daily rate of more than £575 £550 £625
UK excluding London average daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 199 203 163
Average hourly rate £21.55 £19.50 £17.50
Average hourly rate % change year-on-year
+10.51% +11.42%
90% offered a hourly rate of more than £11.87 £12.00 £10.00
10% offered a hourly rate of more than £50.94 £45.00 £37.50
UK excluding London average hourly rate £21.64 £19.75 £17.50
% change year-on-year
+9.56% +12.85%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 1 September 2015.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 1 September 2015.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 894 £328 +9.33% 263
London +19 316 £363 +3.57% 68
South East -15 232 £325 +15.04% 62
North West +5 84 £320 +141.50% 31
East of England +22 77 £215 -25.86% 16
Berkshire -5 67 £355 +18.33% 9
City of London +17 64 £425 +6.25% 12
South West -33 61 £356 +19.66% 34
Hampshire +17 60 £379 +26.25% 16
Buckinghamshire -7 55 £300 +66.66% 10
Milton Keynes +8 50 £300 +11.11% 5
Yorkshire -36 49 £350 +11.55% 20
West Midlands -22 38 £334 +40.52% 12
Hertfordshire +15 34 £208 +22.05% 11
Manchester +8 34 £320 +146.15% 12
Cheshire -2 34 £324 +224.07% 12
Surrey -2 27 £370 +85.00% 13
Wiltshire -10 26 £425 +142.85% 11
Scotland -10 26 £180 -17.24% 12
Reading -18 23 £275 -8.33% 4
East Midlands -13 22 £70 -66.66% 15
West Yorkshire -33 22 £150 -54.71% 16
Swindon +2 20 £425 +169.84% 6
Warrington -14 17 £350 +250.00% 2
North East -27 16 £263 -41.66% 5
Tyne and Wear -28 16 £263 -41.66% 2
Bristol +2 15 £130 -71.11% 12
Wales -4 15 £363 -19.44% 6
Edinburgh -18 14 £145 -58.57% 5
Newcastle upon Tyne -31 14 £263 -41.66% 1

SLA
Top 30 Related IT Skills

For the 6 months to 1 September 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 735 (38.77%) ITIL
2 603 (31.80%) Windows
3 495 (26.11%) Microsoft
4 381 (20.09%) Active Directory
5 337 (17.77%) Finance
6 327 (17.25%) MS Office
7 317 (16.72%) Service Management
8 296 (15.61%) MS Excel
9 282 (14.87%) Service Delivery
10 258 (13.61%) Windows 7
11 245 (12.92%) Security Cleared
12 244 (12.87%) SQL
13 212 (11.18%) Cisco
14 211 (11.13%) VMware
15 210 (11.08%) Change Management
16 184 (9.70%) Citrix
17 175 (9.23%) Incident Management
18 171 (9.02%) SC Cleared
19 168 (8.86%) Degree
20 160 (8.44%) Linux
20 160 (8.44%) Windows Server 2008
21 159 (8.39%) Analytical Skills
22 157 (8.28%) HP
23 152 (8.02%) Problem Management
24 141 (7.44%) MS Exchange
25 140 (7.38%) Telecoms
26 138 (7.28%) Windows XP
27 137 (7.23%) Project Management
28 135 (7.12%) Firewall
29 126 (6.65%) LAN

SLA
Top Related IT Skills by Category

For the 6 months to 1 September 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 141 (7.44%) MS Exchange
2 111 (5.85%) SharePoint
3 60 (3.16%) IIS
4 53 (2.80%) Blackberry Enterprise Server
5 51 (2.69%) Exchange Server 2010
6 45 (2.37%) Lync
7 38 (2.00%) Exchange Server 2007
8 27 (1.42%) IBM Notes
9 21 (1.11%) Exchange Server 2013
10 20 (1.05%) WebLogic
11 18 (0.95%) JBoss
12 15 (0.79%) Tomcat
12 15 (0.79%) Exchange Server 2003
13 14 (0.74%) BizTalk Server
14 13 (0.69%) CMS
14 13 (0.69%) OpenStack
14 13 (0.69%) SharePoint 2013
15 11 (0.58%) Oracle Workflow
15 11 (0.58%) Apache
16 10 (0.53%) SAS
Applications
1 327 (17.25%) MS Office
2 296 (15.61%) MS Excel
3 69 (3.64%) MS PowerPoint
4 50 (2.64%) MS Visio
5 22 (1.16%) MS Project
6 6 (0.32%) Spreadsheet
7 4 (0.21%) InfoPath
8 1 (0.053%) PowerPivot
8 1 (0.053%) AutoCAD
Business Applications
1 30 (1.58%) Dynamics CRM
2 18 (0.95%) Remedy ITSM
3 10 (0.53%) Oracle EBS R12
4 8 (0.42%) Oracle EBS
4 8 (0.42%) Oracle Payables
4 8 (0.42%) Oracle Receivables
5 7 (0.37%) SAP CRM
6 6 (0.32%) assyst
6 6 (0.32%) Oracle General Ledger
7 5 (0.26%) Oracle Subledger Accounting
7 5 (0.26%) SAP FI-AP
8 4 (0.21%) SAP SRM
8 4 (0.21%) SAP ERP
8 4 (0.21%) Oracle Assets
8 4 (0.21%) Oracle E-Business Tax
8 4 (0.21%) Oracle BPM
9 3 (0.16%) Oracle Cash Management
9 3 (0.16%) Oracle Procure-to-Pay
9 3 (0.16%) Oracle TCA
9 3 (0.16%) SAP CCM
Cloud Services
1 59 (3.11%) Office 365
2 20 (1.05%) Amazon AWS
3 15 (0.79%) IaaS
4 13 (0.69%) Google Analytics
5 9 (0.47%) Cloud Computing
5 9 (0.47%) Microsoft Azure
6 5 (0.26%) AWS CloudFormation
6 5 (0.26%) SaaS
7 3 (0.16%) IBM Blueworks
8 2 (0.11%) Joyent
8 2 (0.11%) PaaS
8 2 (0.11%) Amazon EC2
8 2 (0.11%) Google Cloud Platform
9 1 (0.053%) Veeva
9 1 (0.053%) GitHub
9 1 (0.053%) SoftLayer
Communications & Networking
1 135 (7.12%) Firewall
2 126 (6.65%) LAN
3 117 (6.17%) DNS
4 102 (5.38%) WAN
5 87 (4.59%) DHCP
6 84 (4.43%) SAN
7 83 (4.38%) VPN
8 81 (4.27%) Wireless
9 78 (4.11%) Internet
10 69 (3.64%) VoIP
11 67 (3.53%) TCP/IP
12 57 (3.01%) Network Security
13 51 (2.69%) Cisco ASA
14 43 (2.27%) 3G
15 38 (2.00%) LDAP
16 37 (1.95%) Wi-Fi
17 35 (1.85%) Cisco IOS
18 30 (1.58%) Cisco PIX
18 30 (1.58%) OSPF
19 28 (1.48%) FTP
Database & Business Intelligence
1 111 (5.85%) SQL Server
2 32 (1.69%) Oracle Database
3 31 (1.64%) Relational Database
4 22 (1.16%) Oracle Reports
4 22 (1.16%) MySQL
5 20 (1.05%) Data Warehouse
6 19 (1.00%) Big Data
7 18 (0.95%) SQL Server 2008
8 17 (0.90%) Crystal Reports
9 16 (0.84%) DB2
9 16 (0.84%) SQL Server Integration Services
10 15 (0.79%) PostgreSQL
11 14 (0.74%) RDBMS
11 14 (0.74%) SQL Server Analysis Services
11 14 (0.74%) MongoDB
12 13 (0.69%) MS Access
12 13 (0.69%) BusinessObjects
13 12 (0.63%) SQL Server Reporting Services
13 12 (0.63%) SQL Server 2005
14 11 (0.58%) Hadoop
Development Applications
1 18 (0.95%) Ant
2 13 (0.69%) Subversion
3 11 (0.58%) Jenkins
4 9 (0.47%) JIRA
4 9 (0.47%) JUnit
5 8 (0.42%) Maven
5 8 (0.42%) JMeter
5 8 (0.42%) Talend Open Studio
5 8 (0.42%) Git (software)
5 8 (0.42%) Cucumber
6 7 (0.37%) Mockito
6 7 (0.37%) Gradle
7 5 (0.26%) Oracle APEX
8 4 (0.21%) Oracle Forms
8 4 (0.21%) Atlassian Bamboo
8 4 (0.21%) Team Foundation Server
9 3 (0.16%) WinDbg
9 3 (0.16%) Introscope
9 3 (0.16%) Toad
10 2 (0.11%) MSI
General
1 337 (17.77%) Finance
2 140 (7.38%) Telecoms
3 84 (4.43%) Banking
4 47 (2.48%) Retail
5 32 (1.69%) Financial Institution
6 30 (1.58%) Marketing
7 29 (1.53%) Back Office
7 29 (1.53%) Manufacturing
8 23 (1.21%) Legal
9 22 (1.16%) Pharmaceutical
10 21 (1.11%) Law
11 19 (1.00%) Billing
12 14 (0.74%) Investment Banking
13 13 (0.69%) Front Office
14 9 (0.47%) French Language
15 8 (0.42%) Local Government
16 7 (0.37%) Spanish Language
17 6 (0.32%) Advertising
18 5 (0.26%) German Language
19 4 (0.21%) General Ledger
Job Titles
1 502 (26.48%) Analyst
2 226 (11.92%) Service Analyst
3 185 (9.76%) Service Desk Analyst
4 176 (9.28%) Service Manager
5 175 (9.23%) Support Analyst
6 163 (8.60%) Support Engineer
7 104 (5.49%) 2nd Line Support
8 87 (4.59%) Desktop Support
9 86 (4.54%) Administrator
10 84 (4.43%) 1st Line Support
11 81 (4.27%) Network Engineer
12 76 (4.01%) Consultant
13 74 (3.90%) Delivery Manager
14 68 (3.59%) Applications Support
15 62 (3.27%) Services Delivery Manager
16 54 (2.85%) Developer
17 49 (2.58%) Team Leader
18 44 (2.32%) Desktop Engineer
18 44 (2.32%) Project Manager
18 44 (2.32%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 73 (3.85%) .NET
2 52 (2.74%) Web Services
3 45 (2.37%) HTML
4 35 (1.85%) XML
5 32 (1.69%) SOAP
5 32 (1.69%) Middleware
6 27 (1.42%) J2EE
7 15 (0.79%) CSS
7 15 (0.79%) JDBC
8 12 (0.63%) Spring
9 11 (0.58%) HTML5
10 10 (0.53%) AngularJS
10 10 (0.53%) JNDI
10 10 (0.53%) JMS
11 8 (0.42%) jQuery
11 8 (0.42%) REST
12 7 (0.37%) Guice
12 7 (0.37%) ASP.NET
13 6 (0.32%) XMPP
13 6 (0.32%) .NET Framework
Miscellaneous
1 159 (8.39%) Analytical Skills
2 125 (6.59%) Data Centre
3 103 (5.43%) Management Information System
4 95 (5.01%) Blackberry
5 45 (2.37%) NHS
6 32 (1.69%) CMDB
7 23 (1.21%) Computer Science
7 23 (1.21%) Clustering
7 23 (1.21%) Statistics
8 21 (1.11%) Hedge funds
9 18 (0.95%) Video Conferencing
10 17 (0.90%) iPad
11 16 (0.84%) PDA
11 16 (0.84%) Replication
12 14 (0.74%) Distributed Denial-of-Service
13 13 (0.69%) Mainframe
14 12 (0.63%) iPhone
15 11 (0.58%) Device Driver
16 10 (0.53%) AS400
16 10 (0.53%) Thin Client
Operating Systems
1 603 (31.80%) Windows
2 258 (13.61%) Windows 7
3 160 (8.44%) Windows Server 2008
3 160 (8.44%) Linux
4 138 (7.28%) Windows XP
5 119 (6.28%) UNIX
6 90 (4.75%) Windows Server 2003
7 69 (3.64%) Windows 8
8 58 (3.06%) Windows Server 2012
9 44 (2.32%) Android
10 35 (1.85%) Red Hat Enterprise Linux
11 28 (1.48%) Solaris
12 22 (1.16%) Apple iOS
13 18 (0.95%) Mac OS X
14 17 (0.90%) AIX
15 14 (0.74%) Mac OS
16 13 (0.69%) Windows Vista
17 11 (0.58%) Windows NT
18 10 (0.53%) MVS
19 8 (0.42%) Data ONTAP
Processes & Methodologies
1 735 (38.77%) ITIL
2 317 (16.72%) Service Management
3 282 (14.87%) Service Delivery
4 210 (11.08%) Change Management
5 175 (9.23%) Incident Management
6 152 (8.02%) Problem Management
7 137 (7.23%) Project Management
8 109 (5.75%) ITSM
9 90 (4.75%) CRM
10 86 (4.54%) Configuration Management
11 80 (4.22%) Agile Software Development
12 78 (4.11%) PRINCE2
13 77 (4.06%) Stakeholder Management
14 74 (3.90%) Migration
15 73 (3.85%) Root Cause Analysis
16 64 (3.38%) Coaching
17 63 (3.32%) Mentoring
17 63 (3.32%) ITIL V3
18 55 (2.90%) Performance Management
19 54 (2.85%) Continuous Improvement
Programming Languages
1 244 (12.87%) SQL
2 89 (4.69%) PowerShell
3 81 (4.27%) Java
4 42 (2.22%) Shell Script
5 40 (2.11%) Perl
6 38 (2.00%) JavaScript
7 32 (1.69%) Bash Shell
8 29 (1.53%) VB
9 25 (1.32%) PL/SQL
10 24 (1.27%) Python
11 22 (1.16%) C
12 20 (1.05%) C#
13 19 (1.00%) VBA
14 18 (0.95%) VBScript
14 18 (0.95%) PHP
15 16 (0.84%) T-SQL
15 16 (0.84%) WebLogic Scripting Tool
16 15 (0.79%) Ruby
17 9 (0.47%) Korn
17 9 (0.47%) C++
Qualifications
1 245 (12.92%) Security Cleared
2 171 (9.02%) SC Cleared
3 168 (8.86%) Degree
4 120 (6.33%) Cisco Certification
5 106 (5.59%) ITIL Certification
6 101 (5.33%) Microsoft Certification
7 74 (3.90%) CCNA
8 69 (3.64%) CCNP
9 56 (2.95%) MCSE
10 43 (2.27%) DV Cleared
11 41 (2.16%) MCP
12 37 (1.95%) ITIL Foundation Certificate
13 34 (1.79%) MCSA
14 26 (1.37%) CISSP
15 25 (1.32%) MCITP
16 24 (1.27%) PRINCE2 Certification
17 22 (1.16%) CCIE
18 19 (1.00%) A+ Certification
19 16 (0.84%) PMI Certification
20 14 (0.74%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 39 (2.06%) QA
2 22 (1.16%) ISO/IEC 27001
3 8 (0.42%) Data Quality
3 8 (0.42%) Sarbanes-Oxley
4 2 (0.11%) Dodd-Frank
4 2 (0.11%) ISO 9001
4 2 (0.11%) BS7799
5 1 (0.053%) ISO/IEC 20000
5 1 (0.053%) WCAG
5 1 (0.053%) WAI
5 1 (0.053%) COBIT
5 1 (0.053%) PMBOK
5 1 (0.053%) FATCA
5 1 (0.053%) EMIR
System Software
1 381 (20.09%) Active Directory
2 122 (6.43%) VMware Infrastructure
3 47 (2.48%) vSphere
4 33 (1.74%) Hyper-V
5 32 (1.69%) VMware ESX
6 29 (1.53%) XenApp
7 22 (1.16%) Xen
8 20 (1.05%) XenDesktop
9 19 (1.00%) vCloud
10 16 (0.84%) Microsoft App-V
11 15 (0.79%) ISA Server
12 11 (0.58%) VMware ESXi
13 9 (0.47%) BitLocker
14 8 (0.42%) Docker
14 8 (0.42%) Firmware
15 7 (0.37%) XenServer
16 6 (0.32%) NFS
17 5 (0.26%) Terminal Server
17 5 (0.26%) Terminal Services
18 4 (0.21%) DFS Replication
Systems Management
1 92 (4.85%) SCCM
2 35 (1.85%) Backup Exec
3 26 (1.37%) SCOM
4 25 (1.32%) Puppet
5 20 (1.05%) NetBackup
6 19 (1.00%) OpenView
7 14 (0.74%) Tivoli
8 12 (0.63%) Norton AntiVirus
8 12 (0.63%) OPNET
8 12 (0.63%) HP Data Protector
8 12 (0.63%) Cisco CUCM
8 12 (0.63%) McAfee ePO
9 11 (0.58%) RANCID
9 11 (0.58%) Control-M
10 9 (0.47%) Nagios
10 9 (0.47%) Opscode Chef
11 8 (0.42%) ARCserve
11 8 (0.42%) WSUS
11 8 (0.42%) OVSD
12 7 (0.37%) AirWatch
Vendors
1 495 (26.11%) Microsoft
2 212 (11.18%) Cisco
3 211 (11.13%) VMware
4 184 (9.70%) Citrix
5 157 (8.28%) HP
6 124 (6.54%) Oracle
7 98 (5.17%) Remedy
8 84 (4.43%) SAP
9 70 (3.69%) Symantec
10 49 (2.58%) Red Hat
11 48 (2.53%) McAfee
11 48 (2.53%) Juniper
12 47 (2.48%) IBM
13 31 (1.64%) CheckPoint
14 29 (1.53%) ServiceNow
15 28 (1.48%) Blue Coat
16 27 (1.42%) SolarWinds
16 27 (1.42%) F5
16 27 (1.42%) Lotus
16 27 (1.42%) NetApp
Aberdeen, Aberdeenshire
Cathcart Associates Ltd
Rate: £9 - £11 per hour
Posted: 8 hours ago
Warrington
Bluefire Consulting
Rate: £16575 - £18000 per annum
Posted: 12 hours ago
London
Streamline Connections
Rate: £600 - £750 per day
Posted: 13 hours ago
Chessington, Surrey
ReThink Recruitment
Posted: 14 hours ago
Birmingham, West Midlands (County)
LA International
Rate: £175 - £190 per day
Posted: 4 days ago
Coventry, West Midlands (County)
Blue Fire Professional Services
Rate: Rate dependant on experience
Posted: 5 days ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Rate: 200 per day
Posted: 5 days ago
Northamptonshire
Circle Recruitment
Rate: £150 - £160 per day
Posted: 5 days ago
Elland, West Yorkshire
Global Technology Solutions Ltd
Rate: £112.50 - £120 per day
Posted: 5 days ago
Bordon, Hampshire
Experis Ltd
Rate: £21500 - £25000 per annum
Posted: 5 days ago
North East
Northern Recruitment Group
Rate: £14 per hour - This is an initial 2 -3-month contract
Posted: 5 days ago
West Midlands
Bluefire Professional Services
Rate: Rate dependant on experience
Posted: 5 days ago
London
Hays Finance Technology
Rate: £500.00 - £600.00 per day
Posted: 6 days ago
London
Templeton and Partners - SAP & UK Account
Rate: £380 - 400 per day
Posted: 6 days ago
Woking, Surrey
Talent International
Rate: £120 - £160 per day + Extensions!
Posted: 6 days ago
London
Templeton and Partners - SAP & UK Account
Rate: £380 - 400 per day
Posted: 6 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £21.55 per hour
Posted: 6 days ago
London
Templeton and Partners - SAP & UK Account
Rate: Based on experience
Posted: 6 days ago
Glasgow
Capita - ITIN
Rate: £20000.00 per annum
Posted: 6 days ago
London
Arrows Group
Rate: £500 - £600 per day
Posted: 7 days ago