The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 127 130 143
Rank change year-on-year
+3 +13
Contract jobs citing SLA 963 890 730
As % of all contract IT jobs located in the UK 1.72% 1.68% 1.48%
As % of the Quality Assurance & Compliance category 22.00% 21.21% 19.87%
Number of daily rates quoted 492 420 339
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£324 £300 £325
Average daily rate % change year-on-year
+8.02% -7.69%
90% offered a daily rate of more than £130 £100 £150
10% offered a daily rate of more than £500 £450 £515
UK excluding London average daily rate £300 £275 £303
% change year-on-year
+9.09% -9.09%
Number of hourly rates quoted 104 105 80
Average hourly rate £15.89 £17.50 £15.50
Average hourly rate % change year-on-year
-9.22% +12.90%
90% offered a hourly rate of more than £11.00 £10.80 £9.25
10% offered a hourly rate of more than £24.70 £26.50 £50.50
UK excluding London average hourly rate £15.50 £17.50 £15.50
% change year-on-year
-11.42% +12.90%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4377 4197 3673
As % of all contract IT jobs located in the UK 7.84% 7.93% 7.46%
Number of daily rates quoted 2779 2599 2235
Average daily rate £419 £400 £425
Average daily rate % change year-on-year
+4.75% -5.88%
90% offered a daily rate of more than £250 £240 £275
10% offered a daily rate of more than £600 £565 £600
UK excluding London average daily rate £375 £365 £350
% change year-on-year
+2.73% +4.28%
Number of hourly rates quoted 163 184 135
Average hourly rate £21.32 £20.21 £19.00
Average hourly rate % change year-on-year
+5.53% +6.34%
90% offered a hourly rate of more than £12.50 £12.50 £9.75
10% offered a hourly rate of more than £51.17 £42.50 £42.65
UK excluding London average hourly rate £21.15 £20.50 £18.50
% change year-on-year
+3.14% +10.81%

SLA
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing SLA within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 3 July 2015.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 3 July 2015.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 895 £325 +4.00% 292
London -1 288 £350 - 93
South East +21 250 £375 +25.00% 58
East of England +19 91 £200 -24.52% 20
Berkshire +7 80 £320 +6.66% 17
City of London +9 65 £420 +12.00% 23
North West +1 64 £293 +19.38% 32
Buckinghamshire +6 58 £390 +44.44% 10
Hampshire +29 50 £388 +76.13% 10
South West -34 48 £313 -3.84% 18
Milton Keynes +9 46 £390 +30.00% 10
Yorkshire -19 43 £265 -14.51% 21
East Midlands +20 40 £500 +247.82% 17
Reading +10 39 £305 +1.66% 5
West Midlands -22 38 £200 -20.00% 32
West Yorkshire -15 33 £245 -27.94% 17
Manchester +12 30 £320 -1.53% 18
Leeds -16 29 £205 -40.57% 11
Scotland +1 27 £180 -40.00% 15
North East -2 27 £263 -37.26% 2
Tyne and Wear -2 26 £263 -37.77% 2
Norfolk +13 25 £165 -37.73% 1
Newcastle upon Tyne -3 24 £263 -37.77% 2
Hertfordshire -4 24 £208 -13.54% 14
Cheshire -4 24 £450 +168.65% 7
Southampton +15 20 £388 +6.16% 2
Leicestershire +14 19 £100 -27.27% 2
West Sussex +2 16 £295 +68.57% 2
Cambridgeshire -1 16 £325 +52.94% 2
Surrey -6 16 £288 +4.54% 10

SLA
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 751 (37.25%) ITIL
2 604 (29.96%) Windows
3 484 (24.01%) Microsoft
4 391 (19.39%) Active Directory
5 359 (17.81%) Finance
6 344 (17.06%) MS Office
7 343 (17.01%) Service Management
8 315 (15.63%) Service Delivery
9 305 (15.13%) MS Excel
10 263 (13.05%) Windows 7
11 253 (12.55%) Security Cleared
12 232 (11.51%) Telecoms
13 219 (10.86%) SQL
14 218 (10.81%) Change Management
15 205 (10.17%) Incident Management
16 203 (10.07%) VMware
17 195 (9.67%) Citrix
18 187 (9.28%) Analytical Skills
19 185 (9.18%) SC Cleared
20 182 (9.03%) Cisco
21 177 (8.78%) Windows Server 2008
22 174 (8.63%) HP
23 162 (8.04%) Project Management
24 159 (7.89%) Degree
25 151 (7.49%) Problem Management
26 143 (7.09%) MS Exchange
27 137 (6.80%) Linux
28 136 (6.75%) Windows XP
29 133 (6.60%) Agile Software Development
30 117 (5.80%) LAN

SLA
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT contractor jobs within the UK citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 143 (7.09%) MS Exchange
2 109 (5.41%) SharePoint
3 45 (2.23%) Exchange Server 2010
4 42 (2.08%) Blackberry Enterprise Server
4 42 (2.08%) IIS
5 36 (1.79%) IBM Notes
6 33 (1.64%) Exchange Server 2007
7 29 (1.44%) Lync
8 21 (1.04%) WebLogic
9 18 (0.89%) Exchange Server 2013
10 17 (0.84%) Exchange Server 2003
10 17 (0.84%) Oracle Workflow
11 16 (0.79%) CMS
12 15 (0.74%) OpenStack
13 13 (0.64%) SharePoint 2013
13 13 (0.64%) BizTalk Server
14 10 (0.50%) SAS
14 10 (0.50%) Tomcat
14 10 (0.50%) AquaLogic
15 9 (0.45%) WebSphere
Applications
1 344 (17.06%) MS Office
2 305 (15.13%) MS Excel
3 56 (2.78%) MS Visio
4 47 (2.33%) MS PowerPoint
5 24 (1.19%) MS Project
6 4 (0.20%) InfoPath
7 3 (0.15%) Photoshop
8 2 (0.099%) Spreadsheet
9 1 (0.050%) PowerPivot
9 1 (0.050%) Adobe Creative Suite
Business Applications
1 24 (1.19%) Dynamics CRM
2 16 (0.79%) Oracle EBS
3 15 (0.74%) Oracle Payables
3 15 (0.74%) Oracle Receivables
4 14 (0.69%) Oracle EBS R12
5 13 (0.64%) Oracle General Ledger
6 9 (0.45%) Oracle E-Business Tax
6 9 (0.45%) Remedy ITSM
6 9 (0.45%) Oracle Financials
7 8 (0.40%) Oracle Applications
8 7 (0.35%) SAP CRM
8 7 (0.35%) assyst
9 6 (0.30%) Oracle Subledger Accounting
10 5 (0.25%) SAP FI-AP
10 5 (0.25%) Oracle iProcurement
10 5 (0.25%) Oracle Internet Expenses
11 4 (0.20%) Oracle Cash Management
11 4 (0.20%) Oracle Assets
11 4 (0.20%) Oracle Procure-to-Pay
11 4 (0.20%) SAP SRM
Cloud Services
1 43 (2.13%) Office 365
2 20 (0.99%) Amazon AWS
3 15 (0.74%) IaaS
4 9 (0.45%) Cloud Computing
5 8 (0.40%) SaaS
6 7 (0.35%) Microsoft Azure
7 5 (0.25%) AWS CloudFormation
7 5 (0.25%) PaaS
8 3 (0.15%) Google Apps
9 2 (0.099%) Amazon EC2
9 2 (0.099%) Joyent
9 2 (0.099%) GitHub
9 2 (0.099%) Google Cloud Platform
9 2 (0.099%) IBM Blueworks
10 1 (0.050%) SoftLayer
Communications & Networking
1 117 (5.80%) LAN
2 112 (5.56%) Firewall
3 103 (5.11%) WAN
4 98 (4.86%) DNS
5 89 (4.41%) SAN
6 88 (4.37%) GSM
7 83 (4.12%) UMTS
8 79 (3.92%) Radio Access Network
9 78 (3.87%) VPN
10 73 (3.62%) Wireless
11 69 (3.42%) Internet
12 67 (3.32%) DHCP
12 67 (3.32%) Ethernet
13 66 (3.27%) TCP/IP
14 60 (2.98%) VoIP
15 58 (2.88%) 3G
16 57 (2.83%) RNC
17 55 (2.73%) SDH
18 54 (2.68%) ATM
19 44 (2.18%) 2G
Database & Business Intelligence
1 110 (5.46%) SQL Server
2 33 (1.64%) Relational Database
3 32 (1.59%) Oracle Reports
4 27 (1.34%) Oracle Database
5 24 (1.19%) SQL Server 2008
6 18 (0.89%) Big Data
6 18 (0.89%) Crystal Reports
6 18 (0.89%) RDBMS
7 17 (0.84%) DB2
7 17 (0.84%) SQL Server Integration Services
8 16 (0.79%) Data Warehouse
9 14 (0.69%) MySQL
10 13 (0.64%) SAP BW
11 12 (0.60%) SQL Server 2012
12 11 (0.55%) SQL Server Analysis Services
12 11 (0.55%) DB2 UDB
12 11 (0.55%) MS Access
13 10 (0.50%) SQL Server Reporting Services
13 10 (0.50%) SQL Server 2005
14 9 (0.45%) Oracle Database 10g
Development Applications
1 19 (0.94%) Ant
2 9 (0.45%) Subversion
3 8 (0.40%) JIRA
3 8 (0.40%) Oracle Forms
3 8 (0.40%) Git (software)
4 6 (0.30%) Jenkins
5 4 (0.20%) Toad
5 4 (0.20%) Oracle APEX
6 3 (0.15%) InstallShield
6 3 (0.15%) JUnit
6 3 (0.15%) Team Foundation Server
6 3 (0.15%) WinDbg
6 3 (0.15%) Wise Package Studio
7 2 (0.099%) MSI
7 2 (0.099%) Cucumber
7 2 (0.099%) TestDirector
7 2 (0.099%) JMeter
7 2 (0.099%) Maven
7 2 (0.099%) FitNesse
8 1 (0.050%) Fiddler
General
1 359 (17.81%) Finance
2 232 (11.51%) Telecoms
3 74 (3.67%) Banking
4 50 (2.48%) Retail
5 38 (1.88%) Manufacturing
6 34 (1.69%) Legal
7 32 (1.59%) Financial Institution
8 31 (1.54%) Marketing
9 26 (1.29%) Pharmaceutical
10 23 (1.14%) Law
11 19 (0.94%) Billing
12 16 (0.79%) Back Office
13 13 (0.64%) Investment Banking
14 10 (0.50%) Games
15 9 (0.45%) General Ledger
16 8 (0.40%) Advertising
17 6 (0.30%) Front Office
17 6 (0.30%) Local Government
17 6 (0.30%) Spanish Language
18 5 (0.25%) German Language
Job Titles
1 534 (26.49%) Analyst
2 232 (11.51%) Service Analyst
3 188 (9.33%) Support Analyst
4 184 (9.13%) Service Desk Analyst
5 180 (8.93%) Service Manager
6 161 (7.99%) Support Engineer
7 109 (5.41%) 2nd Line Support
8 90 (4.46%) 1st Line Support
9 89 (4.41%) Consultant
10 82 (4.07%) Delivery Manager
11 80 (3.97%) Desktop Support
12 73 (3.62%) Administrator
13 72 (3.57%) Services Delivery Manager
14 68 (3.37%) Field Engineer
14 68 (3.37%) Network Engineer
15 57 (2.83%) Applications Support
16 52 (2.58%) 2nd Line Support Engineer
17 51 (2.53%) Project Manager
18 50 (2.48%) Developer
18 50 (2.48%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 55 (2.73%) .NET
2 42 (2.08%) Web Services
3 38 (1.88%) HTML
4 31 (1.54%) SOAP
5 28 (1.39%) Middleware
6 26 (1.29%) J2EE
7 25 (1.24%) XML
8 14 (0.69%) CSS
9 10 (0.50%) JDBC
9 10 (0.50%) JNDI
9 10 (0.50%) JMS
10 9 (0.45%) HTML5
11 7 (0.35%) Application Packaging
12 6 (0.30%) Software Packaging
12 6 (0.30%) Spring
13 5 (0.25%) XMPP
13 5 (0.25%) Ruby on Rails
13 5 (0.25%) WebSphere MQ
13 5 (0.25%) ASP.NET
13 5 (0.25%) .NET Framework
Miscellaneous
1 187 (9.28%) Analytical Skills
2 109 (5.41%) Data Centre
3 99 (4.91%) Management Information System
4 79 (3.92%) Blackberry
5 52 (2.58%) NHS
6 35 (1.74%) Statistics
7 30 (1.49%) Clustering
8 24 (1.19%) Hedge funds
9 23 (1.14%) Computer Science
10 21 (1.04%) CMDB
11 17 (0.84%) Replication
12 16 (0.79%) PDA
12 16 (0.79%) iPad
12 16 (0.79%) User Experience
13 15 (0.74%) iPhone
14 14 (0.69%) Mainframe
15 13 (0.64%) AS400
15 13 (0.64%) Distributed Denial-of-Service
16 12 (0.60%) Video Conferencing
17 11 (0.55%) Enterprise Software
Operating Systems
1 604 (29.96%) Windows
2 263 (13.05%) Windows 7
3 177 (8.78%) Windows Server 2008
4 137 (6.80%) Linux
5 136 (6.75%) Windows XP
6 105 (5.21%) Windows Server 2003
7 100 (4.96%) UNIX
8 73 (3.62%) Windows 8
9 58 (2.88%) Windows Server 2012
10 28 (1.39%) Red Hat Enterprise Linux
11 24 (1.19%) Android
12 17 (0.84%) Windows NT
12 17 (0.84%) Windows 2000
12 17 (0.84%) AIX
13 15 (0.74%) HPUX
13 15 (0.74%) Mac OS X
14 13 (0.64%) Solaris
14 13 (0.64%) Apple iOS
15 11 (0.55%) Windows Vista
16 9 (0.45%) FreeBSD
Processes & Methodologies
1 751 (37.25%) ITIL
2 343 (17.01%) Service Management
3 315 (15.63%) Service Delivery
4 218 (10.81%) Change Management
5 205 (10.17%) Incident Management
6 162 (8.04%) Project Management
7 151 (7.49%) Problem Management
8 133 (6.60%) Agile Software Development
9 112 (5.56%) Line Management
10 101 (5.01%) ITSM
11 92 (4.56%) Configuration Management
12 83 (4.12%) PRINCE2
12 83 (4.12%) Stakeholder Management
13 79 (3.92%) Disaster Recovery
14 74 (3.67%) CRM
15 72 (3.57%) Root Cause Analysis
16 69 (3.42%) Continuous Improvement
16 69 (3.42%) Coaching
17 67 (3.32%) Migration
18 65 (3.22%) ITIL V3
Programming Languages
1 219 (10.86%) SQL
2 73 (3.62%) PowerShell
3 55 (2.73%) Java
4 53 (2.63%) Shell Script
5 31 (1.54%) VB
6 28 (1.39%) PL/SQL
7 26 (1.29%) JavaScript
7 26 (1.29%) Bash Shell
8 21 (1.04%) Perl
9 20 (0.99%) PHP
10 18 (0.89%) C
11 16 (0.79%) WebLogic Scripting Tool
11 16 (0.79%) VBA
11 16 (0.79%) Python
11 16 (0.79%) VBScript
12 15 (0.74%) C#
13 12 (0.60%) T-SQL
14 11 (0.55%) Ruby
15 6 (0.30%) VB.NET
15 6 (0.30%) C++
Qualifications
1 253 (12.55%) Security Cleared
2 185 (9.18%) SC Cleared
3 159 (7.89%) Degree
4 110 (5.46%) Microsoft Certification
5 104 (5.16%) ITIL Certification
6 100 (4.96%) Cisco Certification
7 68 (3.37%) CCNA
8 65 (3.22%) MCSE
9 60 (2.98%) CCNP
10 57 (2.83%) MCP
11 49 (2.43%) DV Cleared
12 36 (1.79%) MCSA
13 34 (1.69%) ITIL Foundation Certificate
14 24 (1.19%) A+ Certification
15 21 (1.04%) MCITP
16 18 (0.89%) VMware Certified Professional (VCP)
16 18 (0.89%) PMI Certification
17 17 (0.84%) CISSP
18 15 (0.74%) PRINCE2 Certification
18 15 (0.74%) Network+ Certification
Quality Assurance & Compliance
1 53 (2.63%) QA
2 22 (1.09%) ISO/IEC 27001
3 6 (0.30%) Sarbanes-Oxley
4 3 (0.15%) ISO 9001
4 3 (0.15%) GxP
4 3 (0.15%) Data Quality
5 2 (0.099%) COBIT
6 1 (0.050%) ISO/IEC 20000
6 1 (0.050%) PCI DSS
6 1 (0.050%) ISO 14001
6 1 (0.050%) FATCA
6 1 (0.050%) EMIR
6 1 (0.050%) PMBOK
System Software
1 391 (19.39%) Active Directory
2 112 (5.56%) VMware Infrastructure
3 44 (2.18%) vSphere
4 34 (1.69%) VMware ESX
5 32 (1.59%) Hyper-V
6 28 (1.39%) XenApp
7 22 (1.09%) Xen
8 19 (0.94%) vCloud
9 17 (0.84%) XenDesktop
10 16 (0.79%) Microsoft App-V
11 13 (0.64%) Firmware
12 10 (0.50%) Terminal Server
13 8 (0.40%) ISA Server
13 8 (0.40%) VMware ESXi
14 5 (0.25%) Terminal Services
15 4 (0.20%) Citrix Presentation Server
15 4 (0.20%) NFS
15 4 (0.20%) Varnish
16 3 (0.15%) XenServer
16 3 (0.15%) IAG
Systems Management
1 81 (4.02%) SCCM
2 36 (1.79%) OpenView
3 31 (1.54%) Backup Exec
4 23 (1.14%) SCOM
5 22 (1.09%) Puppet
6 18 (0.89%) OVSD
7 14 (0.69%) Opscode Chef
8 13 (0.64%) NetBackup
8 13 (0.64%) Systems Management Server (SMS)
9 11 (0.55%) Tivoli
9 11 (0.55%) ARCserve
10 10 (0.50%) Norton AntiVirus
10 10 (0.50%) ZABBIX
10 10 (0.50%) RANCID
11 9 (0.45%) Nagios
11 9 (0.45%) WMI
11 9 (0.45%) HP Data Protector
12 8 (0.40%) Control-M
12 8 (0.40%) McAfee ePO
13 6 (0.30%) NSN NetAct
Vendors
1 484 (24.01%) Microsoft
2 203 (10.07%) VMware
3 195 (9.67%) Citrix
4 182 (9.03%) Cisco
5 174 (8.63%) HP
6 107 (5.31%) Oracle
7 87 (4.32%) Ericsson
8 86 (4.27%) SAP
9 75 (3.72%) Remedy
10 71 (3.52%) Symantec
11 62 (3.08%) Nokia Solutions and Networks
12 54 (2.68%) IBM
13 41 (2.03%) Red Hat
14 40 (1.98%) McAfee
15 36 (1.79%) Lotus
16 34 (1.69%) Juniper
17 29 (1.44%) EMC
18 27 (1.34%) Dell
18 27 (1.34%) Informatica
18 27 (1.34%) NetApp
Crewe, Cheshire
Assurant Solutions Careers
Posted: 8 hours ago
London
Stafford-Sharp Associates
Rate: From £450 to £500 per annum
Posted: 23 hours ago
Kent
ReThink Recruitment
Rate: £350 - £400 per day
Posted: Yesterday
London
McGregor Boyall
Posted: Yesterday
West Midlands
Computer People
Rate: £250.00 - £350.00 per day
Posted: Yesterday
Horsham, West Sussex
Cyber Team
Rate: £23,200 per annum plus benefits
Posted: Yesterday
Chessington, Surrey
ReThink Recruitment
Posted: Yesterday
Skipton, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £140.00 - £170.00 per day
Posted: Yesterday
London
Aston Carter
Rate: £250 - £300 per day
Posted: Yesterday
London
Computer People
Rate: £85.00 per day
Posted: Yesterday
Southampton, Hampshire
Connectus
Rate: £13.5 per hour
Posted: Yesterday
Watford, Hertfordshire
Search Consultancy
Posted: 2 days ago
Ashford, Kent
TEKsystems
Rate: £120 - £130 per day
Posted: 2 days ago
Cranbrook, Kent
TEKsystems
Rate: £100 - £120 per day
Posted: 2 days ago
City, London
Eligo Recruitment Ltd
Rate: £90 - £100 per day + Full Benefits Package
Posted: 3 days ago
Leicestershire
Thebes IT
Posted: 3 days ago
Leicestershire
Thebes IT
Posted: 3 days ago
Derby, Derbyshire
Thebes IT
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Computer People
Rate: £220.00 per day
Posted: 3 days ago
Southampton, Hampshire
Connectus
Rate: £400 per day
Posted: 3 days ago