The table below looks at the statistics for SLA skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 157 129 113
Rank change year-on-year
-28 -16
Contract jobs citing SLA 892 979 1022
As % of all contract IT jobs located in the UK 1.60% 1.75% 1.84%
As % of the Quality Assurance & Compliance category 17.96% 19.33% 20.14%
Number of daily rates quoted 447 480 454
Median daily rate £310 £320 £325
Median daily rate % change year-on-year
-3.12% -1.53%
90% offered a daily rate of more than £125 £123 £120
10% offered a daily rate of more than £475 £500 £450
UK excluding London median daily rate £284 £300 £300
% change year-on-year
-5.41% -
Number of hourly rates quoted 94 89 105
Median hourly rate £15.25 £16.00 £15.00
Median hourly rate % change year-on-year
-4.68% +6.66%
90% offered a hourly rate of more than £10.00 £11.00 £10.00
10% offered a hourly rate of more than £25.50 £29.82 £24.00
UK excluding London median hourly rate £15.00 £15.50 £14.50
% change year-on-year
-3.22% +6.89%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4967 5065 5075
As % of all contract IT jobs located in the UK 8.93% 9.08% 9.16%
Number of daily rates quoted 3148 3099 3068
Median daily rate £425 £405 £401
Median daily rate % change year-on-year
+4.93% +1.12%
90% offered a daily rate of more than £258 £260 £247
10% offered a daily rate of more than £600 £600 £600
UK excluding London median daily rate £400 £388 £370
% change year-on-year
+3.22% +4.72%
Number of hourly rates quoted 188 166 227
Median hourly rate £23.00 £25.00 £21.00
Median hourly rate % change year-on-year
-8.00% +19.04%
90% offered a hourly rate of more than £12.50 £12.00 £11.00
10% offered a hourly rate of more than £54.50 £47.33 £44.00
UK excluding London median hourly rate £28.50 £29.00 £21.00
% change year-on-year
-1.72% +38.09%

SLA
Jobs Demand Trend

The demand trend of contract jobs citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the UK

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA within the UK.

SLA Daily Rate Trend in the UK

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 3 May 2016.

SLA Daily Rate Histogram in the UK

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA within the UK.

SLA Hourly Rate Trend in the UK

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA within the UK over the 3 months to 3 May 2016.

SLA Hourly Rate Histogram in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -36 813 £316 +1.20% 231
South East +2 246 £315 -3.07% 68
London -36 246 £350 - 56
Berkshire +30 113 £238 -15.17% 13
East of England +16 66 £214 -16.89% 16
Reading +22 62 £165 -22.35% 5
North East +5 57 £284 -5.41% 7
South West -1 56 £280 +12.00% 13
West Midlands -17 53 £375 +85.18% 24
Tyne and Wear +4 52 £284 -5.41% 6
North West -19 48 £290 +26.77% 19
Newcastle upon Tyne -7 46 £285 -5.00% 6
Surrey +23 44 £290 +5.45% 11
Scotland +3 41 £275 +37.50% 12
Hampshire -9 33 £388 +55.00% 23
City of London +9 31 £338 -19.40% 9
Yorkshire -34 29 £130 -35.00% 11
Buckinghamshire -16 27 £440 +32.83% 9
Bristol +19 25 £350 +191.66% 2
Hertfordshire +28 24 £220 -35.76% 7
Manchester -1 24 £310 +93.75% 9
Milton Keynes -6 24 £440 +25.26% 6
Birmingham +2 23 £325 +71.05% 6
West Yorkshire -24 22 £125 -10.71% 7
Cambridgeshire +9 20 £228 -20.86% 3
Leeds -35 19 £125 -5.66% 4
Glasgow +16 18 £150 -4.76% 5
Cheshire -18 18 £220 -32.30% 6
Cambridge +9 17 £180 -57.64% 2
Harrow +3 16 £440 +46.66%

SLA
Top 30 Related IT Skills

For the 6 months to 3 May 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SLA.

1 727 (41.57%) ITIL
2 510 (29.16%) Windows
3 418 (23.90%) Microsoft
4 328 (18.75%) Service Delivery
5 302 (17.27%) Active Directory
6 301 (17.21%) Service Management
7 299 (17.10%) Finance
8 258 (14.75%) Incident Management
9 219 (12.52%) Telecoms
10 216 (12.35%) MS Office
11 209 (11.95%) Cisco
12 198 (11.32%) MS Excel
13 196 (11.21%) Windows Server
14 195 (11.15%) SQL
15 193 (11.03%) Change Management
16 191 (10.92%) Problem Management
17 189 (10.81%) Security Cleared
17 189 (10.81%) Windows 7
18 175 (10.01%) Linux
19 165 (9.43%) Unix
20 164 (9.38%) Oracle
21 149 (8.52%) SC Cleared
22 148 (8.46%) Citrix
23 142 (8.12%) VMware
24 141 (8.06%) Degree
25 140 (8.00%) HP
26 137 (7.83%) Project Management
27 135 (7.72%) SQL Server
28 128 (7.32%) Firewall
29 127 (7.26%) Java

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 105 (6.00%) MS Exchange
2 88 (5.03%) SharePoint
3 47 (2.69%) Skype for Business
4 40 (2.29%) IIS
5 36 (2.06%) Tomcat
6 35 (2.00%) IBM Notes
7 29 (1.66%) Exchange Server 2010
8 28 (1.60%) Blackberry Enterprise Server
9 26 (1.49%) WebLogic
10 17 (0.97%) Exchange Server 2013
10 17 (0.97%) JBoss
11 14 (0.80%) BizTalk Server
12 13 (0.74%) CMS
12 13 (0.74%) Exchange Server 2007
13 12 (0.69%) Apache
14 11 (0.63%) Exchange Server 2003
14 11 (0.63%) Node.js
15 10 (0.57%) IBM Domino
16 8 (0.46%) SharePoint 2013
17 7 (0.40%) Elasticsearch
Applications
1 216 (12.35%) MS Office
2 198 (11.32%) MS Excel
3 41 (2.34%) MS PowerPoint
4 24 (1.37%) MS Visio
5 8 (0.46%) MS Project
6 6 (0.34%) Acrobat
7 5 (0.29%) Spreadsheet
8 3 (0.17%) QuarkXPress
8 3 (0.17%) S-PLUS
9 1 (0.057%) SPSS
Business Applications
1 33 (1.89%) Remedy ITSM
2 17 (0.97%) Dynamics CRM
3 11 (0.63%) Oracle Assets
3 11 (0.63%) Oracle EBS R12
3 11 (0.63%) Oracle Payables
3 11 (0.63%) Oracle Receivables
3 11 (0.63%) Oracle Subledger Accounting
4 10 (0.57%) Oracle EBS
4 10 (0.57%) Oracle E-Business Tax
4 10 (0.57%) Oracle General Ledger
5 7 (0.40%) Oracle Financials
5 7 (0.40%) Summit
6 6 (0.34%) Oracle FAH
6 6 (0.34%) Oracle iProcurement
7 5 (0.29%) Oracle Cash Management
7 5 (0.29%) SAP Oil and Gas
8 4 (0.23%) Finacle
8 4 (0.23%) Oracle Procure-to-Pay
9 3 (0.17%) Northgate Housing
9 3 (0.17%) SAP ERP
Cloud Services
1 38 (2.17%) Office 365
2 29 (1.66%) Amazon AWS
3 16 (0.91%) Amazon EC2
3 16 (0.91%) Amazon Glacier
3 16 (0.91%) Amazon S3
3 16 (0.91%) AWS CloudFormation
3 16 (0.91%) Virtual Private Cloud
4 6 (0.34%) Microsoft Azure
5 5 (0.29%) Adobe Creative Cloud
6 4 (0.23%) Amazon CloudWatch
6 4 (0.23%) HP Helion
7 3 (0.17%) Cloud Computing
8 2 (0.11%) Google Apps
8 2 (0.11%) Mimecast
8 2 (0.11%) OneDrive
8 2 (0.11%) Yammer
9 1 (0.057%) Azure Active Directory
9 1 (0.057%) GitHub
9 1 (0.057%) Google Analytics
9 1 (0.057%) SaaS
Communications & Networking
1 128 (7.32%) Firewall
2 101 (5.77%) LAN
3 97 (5.55%) WAN
4 93 (5.32%) SAN
5 88 (5.03%) Internet
6 87 (4.97%) TCP/IP
7 79 (4.52%) Wireless
8 69 (3.95%) DNS
9 61 (3.49%) VPN
10 60 (3.43%) VoIP
11 52 (2.97%) DHCP
12 50 (2.86%) 3G
13 46 (2.63%) Network Security
14 33 (1.89%) Wi-Fi
15 29 (1.66%) Unified Communications
16 28 (1.60%) Cisco ASA
16 28 (1.60%) UMTS
17 27 (1.54%) MPLS
18 25 (1.43%) GSM
19 24 (1.37%) 4G
Database & Business Intelligence
1 135 (7.72%) SQL Server
2 48 (2.74%) Oracle Database
3 22 (1.26%) SQL Server 2008
4 19 (1.09%) Relational Database
4 19 (1.09%) SQL Server 2005
5 18 (1.03%) Apache Cassandra
5 18 (1.03%) MongoDB
6 16 (0.91%) Amazon RDS
6 16 (0.91%) SQL Server 2012
7 15 (0.86%) Data Warehouse
8 14 (0.80%) DB2
8 14 (0.80%) MS Access
9 13 (0.74%) Big Data
10 11 (0.63%) BusinessObjects
10 11 (0.63%) Oracle Database 11g
11 9 (0.51%) Oracle Database 12c
12 8 (0.46%) SQL Server Integration Services
13 7 (0.40%) SQL Server Reporting Services
14 6 (0.34%) SQL Server 2000
14 6 (0.34%) SQL Server Analysis Services
Development Applications
1 25 (1.43%) JIRA
2 19 (1.09%) Jenkins
3 16 (0.91%) Subversion
4 13 (0.74%) Maven
5 10 (0.57%) Checkstyle
5 10 (0.57%) FindBugs
6 7 (0.40%) Team Foundation Server
7 5 (0.29%) Git (software)
7 5 (0.29%) SQL Server Management Studio (SSMS)
8 3 (0.17%) MSI
8 3 (0.17%) Visual Studio
9 2 (0.11%) Eclipse
9 2 (0.11%) Gradle
9 2 (0.11%) JMeter
9 2 (0.11%) JUnit
10 1 (0.057%) Artifactory
10 1 (0.057%) Bugzilla
10 1 (0.057%) Cucumber
10 1 (0.057%) Hudson
10 1 (0.057%) Mockito
General
1 299 (17.10%) Finance
2 219 (12.52%) Telecoms
3 73 (4.17%) Banking
4 58 (3.32%) Retail
5 57 (3.26%) Front Office
6 52 (2.97%) Billing
7 36 (2.06%) Legal
8 26 (1.49%) Back Office
9 18 (1.03%) Investment Banking
9 18 (1.03%) Spanish Language
10 16 (0.91%) Financial Institution
10 16 (0.91%) Law
11 15 (0.86%) German Language
11 15 (0.86%) Manufacturing
12 14 (0.80%) Games
12 14 (0.80%) Marketing
13 11 (0.63%) Pharmaceutical
14 8 (0.46%) French Language
15 6 (0.34%) Italian Language
15 6 (0.34%) Local Government
Job Titles
1 350 (20.01%) Analyst
2 205 (11.72%) Support Engineer
3 152 (8.69%) Service Manager
4 126 (7.20%) Service Analyst
5 107 (6.12%) Support Analyst
6 100 (5.72%) Service Desk Analyst
7 88 (5.03%) Administrator
8 85 (4.86%) Network Engineer
9 70 (4.00%) Desktop Support
10 65 (3.72%) IT Support
11 63 (3.60%) 1st Line Support
12 57 (3.26%) 2nd Line Support
13 56 (3.20%) Developer
14 55 (3.14%) Consultant
14 55 (3.14%) Incident Manager
15 49 (2.80%) IT Analyst
15 49 (2.80%) Project Manager
16 48 (2.74%) Delivery Manager
17 45 (2.57%) IT Manager
18 44 (2.52%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 67 (3.83%) Web Services
2 44 (2.52%) .NET
3 32 (1.83%) XML
4 29 (1.66%) SOAP
5 22 (1.26%) CSS
6 18 (1.03%) Middleware
7 16 (0.91%) HTML
7 16 (0.91%) JMS
8 15 (0.86%) ASP.NET
8 15 (0.86%) Ext JS
9 14 (0.80%) REST
10 13 (0.74%) Hibernate
11 12 (0.69%) jQuery
11 12 (0.69%) Spring
12 10 (0.57%) Java EE
12 10 (0.57%) WCF
13 9 (0.51%) RESTful
13 9 (0.51%) Twitter Bootstrap
14 8 (0.46%) .NET Framework
15 7 (0.40%) Flash
Miscellaneous
1 117 (6.69%) Analytical Skills
2 115 (6.58%) Data Centre
3 114 (6.52%) Management Information System
4 66 (3.77%) Blackberry
5 47 (2.69%) Computer Science
6 44 (2.52%) Clustering
7 33 (1.89%) CMDB
8 30 (1.72%) Mainframe
9 25 (1.43%) PDA
10 23 (1.32%) Driving Licence
10 23 (1.32%) Statistics
11 21 (1.20%) Video Conferencing
12 18 (1.03%) Replication
13 16 (0.91%) Fat Client
13 16 (0.91%) NHS
13 16 (0.91%) Thin Client
14 15 (0.86%) Hedge funds
14 15 (0.86%) PMI
15 14 (0.80%) Mathematics
16 13 (0.74%) iPhone
Operating Systems
1 510 (29.16%) Windows
2 196 (11.21%) Windows Server
3 189 (10.81%) Windows 7
4 175 (10.01%) Linux
5 165 (9.43%) Unix
6 117 (6.69%) Windows Server 2008
7 81 (4.63%) Windows Server 2012
8 71 (4.06%) Windows 8
8 71 (4.06%) Windows XP
9 65 (3.72%) Windows Server 2003
10 64 (3.66%) Solaris
11 48 (2.74%) AIX
12 31 (1.77%) Apple iOS
12 31 (1.77%) Windows Vista
13 30 (1.72%) Red Hat Enterprise Linux
14 24 (1.37%) Windows NT
15 21 (1.20%) Windows 2000
16 19 (1.09%) Windows 10
17 17 (0.97%) Mac OS X
18 16 (0.91%) Debian
Processes & Methodologies
1 727 (41.57%) ITIL
2 328 (18.75%) Service Delivery
3 301 (17.21%) Service Management
4 258 (14.75%) Incident Management
5 193 (11.03%) Change Management
6 191 (10.92%) Problem Management
7 137 (7.83%) Project Management
8 103 (5.89%) ITIL V3
9 94 (5.37%) Agile Software Development
9 94 (5.37%) ITSM
10 93 (5.32%) Root Cause Analysis
11 90 (5.15%) Continuous Improvement
12 75 (4.29%) CRM
13 74 (4.23%) Migration
14 68 (3.89%) Disaster Recovery
15 64 (3.66%) Configuration Management
16 59 (3.37%) Line Management
17 54 (3.09%) Stakeholder Management
18 49 (2.80%) Release Management
19 48 (2.74%) PRINCE2
Programming Languages
1 195 (11.15%) SQL
2 127 (7.26%) Java
3 60 (3.43%) JavaScript
4 43 (2.46%) Python
5 37 (2.12%) PL/SQL
6 34 (1.94%) Perl
7 32 (1.83%) Shell Script
8 31 (1.77%) C#
8 31 (1.77%) PowerShell
9 30 (1.72%) Bash Shell
10 25 (1.43%) C
11 23 (1.32%) VB
12 17 (0.97%) T-SQL
13 14 (0.80%) C++
14 13 (0.74%) VBScript
15 10 (0.57%) Erlang
15 10 (0.57%) Go
16 8 (0.46%) AWK
16 8 (0.46%) sed
17 6 (0.34%) VB.NET
Qualifications
1 189 (10.81%) Security Cleared
2 149 (8.52%) SC Cleared
3 141 (8.06%) Degree
4 106 (6.06%) Cisco Certification
5 97 (5.55%) ITIL Certification
6 62 (3.54%) CCNA
7 60 (3.43%) Microsoft Certification
8 43 (2.46%) CCNP
9 32 (1.83%) MCSE
10 31 (1.77%) ITIL Foundation Certificate
11 28 (1.60%) BPSS Clearance
12 24 (1.37%) MCP
13 19 (1.09%) PRINCE2 Certification
14 18 (1.03%) DV Cleared
15 16 (0.91%) PMI Certification
16 15 (0.86%) HNC
17 14 (0.80%) CCIE
18 10 (0.57%) ISEB
19 9 (0.51%) MCSA
20 8 (0.46%) MCITP
Quality Assurance & Compliance
1 30 (1.72%) QA
2 18 (1.03%) ISO 9001
3 16 (0.91%) Disclosure Scotland
4 15 (0.86%) ISO/IEC 27001
5 13 (0.74%) PCI DSS
6 6 (0.34%) Sarbanes-Oxley
7 5 (0.29%) Data Quality
7 5 (0.29%) JSP 440
8 3 (0.17%) MiFID
8 3 (0.17%) SEPA
9 2 (0.11%) BS7799
9 2 (0.11%) GPG13
9 2 (0.11%) HMG Security Policy Framework
10 1 (0.057%) COBIT
10 1 (0.057%) GAAP
10 1 (0.057%) ISO 9000
10 1 (0.057%) ISO/IEC 20000
10 1 (0.057%) P3O
System Software
1 302 (17.27%) Active Directory
2 92 (5.26%) VMware Infrastructure
3 43 (2.46%) Hyper-V
4 36 (2.06%) XenApp
5 17 (0.97%) VMware ESX
6 13 (0.74%) XenDesktop
7 11 (0.63%) ISA Server
7 11 (0.63%) Microsoft App-V
7 11 (0.63%) Veritas Cluster Server
7 11 (0.63%) VMware ESXi
8 10 (0.57%) NFS
8 10 (0.57%) vSphere
9 8 (0.46%) Oracle RAC
10 7 (0.40%) Terminal Server
10 7 (0.40%) VMware Server
11 6 (0.34%) VMware Workstation
12 5 (0.29%) ClearTrust
12 5 (0.29%) Docker
12 5 (0.29%) Terminal Services
12 5 (0.29%) UAG
Systems Management
1 69 (3.95%) SCCM
2 33 (1.89%) Tivoli
3 21 (1.20%) SCOM
4 20 (1.14%) NetBackup
5 19 (1.09%) MOM
5 19 (1.09%) Norton AntiVirus
6 18 (1.03%) Puppet
7 17 (0.97%) HP Data Protector
7 17 (0.97%) Tivoli Storage Manager
8 15 (0.86%) Simpana
9 14 (0.80%) Systems Management Server (SMS)
10 13 (0.74%) Control-M
11 11 (0.63%) Oracle RMAN
12 10 (0.57%) EMC NetWorker
12 10 (0.57%) HP Quality Center
13 9 (0.51%) Ansible
13 9 (0.51%) Backup Exec
13 9 (0.51%) CA Wily
13 9 (0.51%) DameWare
13 9 (0.51%) WSUS
Vendors
1 418 (23.90%) Microsoft
2 209 (11.95%) Cisco
3 164 (9.38%) Oracle
4 148 (8.46%) Citrix
5 142 (8.12%) VMware
6 140 (8.00%) HP
7 107 (6.12%) Remedy
8 57 (3.26%) SAP
8 57 (3.26%) ServiceNow
9 48 (2.74%) Huawei
9 48 (2.74%) Juniper
10 46 (2.63%) CheckPoint
10 46 (2.63%) Nokia
11 43 (2.46%) BMC
12 41 (2.34%) IBM
13 39 (2.23%) F5
14 35 (2.00%) Lotus
14 35 (2.00%) Symantec
15 32 (1.83%) Red Hat
16 31 (1.77%) Apple
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £110 - £296 per day
Posted: 30 minutes ago
London
Thebes IT
Posted: 3 hours ago
Manchester, Lancashire
Harvey Nash plc
Posted: 3 days ago
Cheltenham, Gloucestershire
People Source Consulting
Rate: excellent daily rates
Posted: 5 days ago
London
Oscar
Rate: £500 - £501 per day
Posted: 5 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Rate: £240 - £280 per day
Posted: 5 days ago
East London
Affinity Recruitment Ltd
Rate: From £300 to £340 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Northern Recruitment Group
Rate: Circa £30,000
Posted: 6 days ago
London
Experis Ltd
Rate: £380.00 - £420.00 per day
Posted: 6 days ago
Spalding, Lincolnshire
The Bridge Ltd
Rate: Unspecified Competitive market rate
Posted: 6 days ago
Southampton, Hampshire
Computer People
Rate: £300.00 - £340.00 per day
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £500.00 - £526.00 per day
Posted: 6 days ago
London
Oho Group Ltd.
Rate: £150 - 200 per day
Posted: 6 days ago
Exeter, Devon
Reed Technology
Rate: £180 - £200 per day
Posted: 6 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Posted: 6 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £7.39 - £9.00 per hour
Posted: 6 days ago
London
Recruitment Genius Ltd
Rate: £225 - £250 per day
Posted: 8 days ago
Winchester
People Source Consulting
Rate: £400 - £425 per day
Posted: 8 days ago
City of London
Interquest - IQ Tech
Rate: £200 per day
Posted: 13 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 13 days ago
Edinburgh
Cathcart Associates
Posted: 15 days ago
Edinburgh
Cathcart Associates
Posted: 15 days ago
City of London
aap3
Rate: £400 - £450 per day
Posted: 19 days ago
Milton Keynes
People Source Consulting
Rate: £400 - £550 per day
Posted: 20 days ago
London
Real Staffing
Rate: £250 - £290 per day
Posted: 22 days ago