The table below looks at the statistics for Customer Analysis skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Analysis over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Customer Analysis
Rank 652 648 630
Rank change year-on-year
-4 -18
Contract jobs citing Customer Analysis 5 13 12
As % of all contract IT jobs located in the UK 0.009% 0.023% 0.021%
As % of the Processes & Methodologies category 0.011% 0.028% 0.027%
Number of daily rates quoted 4 8 7
Median daily rate £341 £233 £439
Median daily rate % change year-on-year
+46.77% -47.03%
90% offered a daily rate of more than £329 £120 £330
10% offered a daily rate of more than £345 £450 £485
UK excluding London median daily rate £345 £230 £450
% change year-on-year
+50.00% -48.88%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44464 46364 44152
As % of all contract IT jobs located in the UK 83.07% 81.04% 77.16%
Number of daily rates quoted 29448 30320 27616
Median daily rate £438 £425 £413
Median daily rate % change year-on-year
+3.05% +3.03%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £590 £580 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1150 1283 1207
Median hourly rate £31.00 £32.00 £24.00
Median hourly rate % change year-on-year
-3.12% +33.33%
90% offered a hourly rate of more than £12.52 £12.50 £12.50
10% offered a hourly rate of more than £50.00 £49.76 £53.50
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Customer Analysis
Jobs Demand Trend

The demand trend of contract jobs citing Customer Analysis as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analysis within the UK.

Customer Analysis Daily Rate Trend in the UK

Customer Analysis
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analysis within the UK.

Customer Analysis Hourly Rate Trend in the UK

Customer Analysis
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 5 £341 +46.77% 1
South West - 3 £345 -
Bristol - 3 £345 -
Canary Wharf -4 1 £338 +181.25%
London -11 1 £338 -25.00% 1
North West - 1 - -
Manchester - 1 - -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 27 September 2016, IT contractor jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Customer Analysis.

1 8 (88.89%) SAS
2 6 (66.67%) SQL
3 5 (55.56%) Marketing
3 5 (55.56%) Direct Marketing
3 5 (55.56%) R
3 5 (55.56%) Campaign Analysis
4 4 (44.44%) Outbound Marketing
4 4 (44.44%) New Media
4 4 (44.44%) Email Marketing
5 3 (33.33%) Visualisation
5 3 (33.33%) Data Analysis
5 3 (33.33%) Finance
5 3 (33.33%) VBA
5 3 (33.33%) CRM
5 3 (33.33%) Data Cleansing
5 3 (33.33%) Data Visualisation
5 3 (33.33%) Customer Insight
5 3 (33.33%) Analytics
6 2 (22.22%) Actionable Insight
6 2 (22.22%) Resource Allocation
6 2 (22.22%) Tableau
6 2 (22.22%) Relational Database
6 2 (22.22%) Data Warehouse
6 2 (22.22%) Business Intelligence
6 2 (22.22%) BusinessObjects
6 2 (22.22%) Stakeholder Management
6 2 (22.22%) Data Management
6 2 (22.22%) QlikView
7 1 (11.11%) Credit Risk
7 1 (11.11%) Business Development

Customer Analysis
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (88.89%) SAS
Database & Business Intelligence
1 2 (22.22%) BusinessObjects
1 2 (22.22%) Data Warehouse
1 2 (22.22%) QlikView
1 2 (22.22%) Relational Database
2 1 (11.11%) Base SAS
2 1 (11.11%) Big Data
2 1 (11.11%) Data Lake
2 1 (11.11%) SAS Enterprise Guide
General
1 5 (55.56%) Marketing
2 3 (33.33%) Finance
3 1 (11.11%) Banking
Job Titles
1 8 (88.89%) Analyst
2 5 (55.56%) SAS Analyst
3 4 (44.44%) Marketing Analyst
3 4 (44.44%) SAS Marketing Analyst
4 3 (33.33%) Data Analyst
5 1 (11.11%) Banking Analyst
5 1 (11.11%) Credit Analyst
5 1 (11.11%) Insight Analyst
5 1 (11.11%) Insight Manager
5 1 (11.11%) Marketing Insight Analyst
5 1 (11.11%) Project Analyst
5 1 (11.11%) SAS Data Analyst
5 1 (11.11%) SAS Insight Analyst
5 1 (11.11%) Senior Analyst
5 1 (11.11%) SQL Analyst
5 1 (11.11%) SQL Data Analyst
Miscellaneous
1 4 (44.44%) New Media
2 3 (33.33%) Visualisation
3 1 (11.11%) Analytical Skills
3 1 (11.11%) Credit Risk
3 1 (11.11%) Data Integration
3 1 (11.11%) Social Media
3 1 (11.11%) User Experience
Processes & Methodologies
1 5 (55.56%) Campaign Analysis
1 5 (55.56%) Direct Marketing
2 4 (44.44%) Email Marketing
2 4 (44.44%) Outbound Marketing
3 3 (33.33%) Analytics
3 3 (33.33%) CRM
3 3 (33.33%) Customer Insight
3 3 (33.33%) Data Analysis
3 3 (33.33%) Data Cleansing
3 3 (33.33%) Data Visualisation
4 2 (22.22%) Actionable Insight
4 2 (22.22%) Business Intelligence
4 2 (22.22%) Data Management
4 2 (22.22%) Resource Allocation
4 2 (22.22%) Stakeholder Management
5 1 (11.11%) Anti-Money Laundering
5 1 (11.11%) Campaign Management
5 1 (11.11%) Customer Analytics
5 1 (11.11%) Master Data Management
5 1 (11.11%) Tag Management
Programming Languages
1 6 (66.67%) SQL
2 5 (55.56%) R
3 3 (33.33%) VBA
4 1 (11.11%) Python
Quality Assurance & Compliance
1 1 (11.11%) Basel II
1 1 (11.11%) Data Quality
1 1 (11.11%) Solvency II
Vendors
1 2 (22.22%) Tableau