The table below looks at the statistics for Customer Analysis skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Analysis over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 602 583 565
Rank change year-on-year
-19 -18
Contract jobs citing Customer Analysis 10 4 10
As % of all contract IT jobs located in the UK 0.017% 0.008% 0.019%
As % of the Processes & Methodologies category 0.023% 0.010% 0.026%
Number of daily rates quoted 7 2 7
Average daily rate
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of your Daily Rate
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£475 £354 £375
Average daily rate % change year-on-year
+34.27% -5.66%
90% offered a daily rate of more than £431 £349 £370
10% offered a daily rate of more than £650 £359 £463
UK excluding London average daily rate £475 £354 £375
% change year-on-year
+34.27% -5.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42724 38810 38732
As % of all contract IT jobs located in the UK 73.64% 74.15% 71.88%
Number of daily rates quoted 27578 24127 22614
Average daily rate £418 £400 £400
Average daily rate % change year-on-year
+4.37% -
90% offered a daily rate of more than £275 £275 £270
10% offered a daily rate of more than £587 £575 £575
UK excluding London average daily rate £380 £363 £368
% change year-on-year
+4.68% -1.36%
Number of hourly rates quoted 1161 1169 1421
Average hourly rate £25.00 £25.00 £28.50
Average hourly rate % change year-on-year
- -12.28%
90% offered a hourly rate of more than £12.00 £12.50 £12.50
10% offered a hourly rate of more than £50.00 £45.00 £46.00
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analysis within the UK.

Customer Analysis Daily Rate Trend in the UK

Customer Analysis
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analysis within the UK over the 3 months to 31 October 2014.

Customer Analysis Daily Rate Histogram in the UK

Customer Analysis
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analysis within the UK.

Customer Analysis Hourly Rate Trend in the UK

Customer Analysis
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -31 8 £475 +34.27% 2
London - 6 £475 - 1
City of London - 4 £650 -
East of England - 2 - - 1
South East - - - -
Peterborough - - - - 1
Sheffield - - - -
Cambridgeshire - - - - 1
South Yorkshire - - - -
Surrey - - - -
Yorkshire - - - -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 31 October 2014, IT contractor jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Analysis.

1 12 (75.00%) SQL
2 11 (68.75%) SAS
3 9 (56.25%) Finance
4 8 (50.00%) Analytical Skills
5 7 (43.75%) Analytics
5 7 (43.75%) Customer Segmentation
5 7 (43.75%) Data Warehouse
6 5 (31.25%) Python
6 5 (31.25%) Statistical Analysis
6 5 (31.25%) Marketing
7 4 (25.00%) Performance Management
7 4 (25.00%) R
7 4 (25.00%) Retail
8 3 (18.75%) Workflow Management
8 3 (18.75%) Workflow
8 3 (18.75%) QlikView
8 3 (18.75%) Advertising
8 3 (18.75%) Service Delivery
8 3 (18.75%) Data Modelling
8 3 (18.75%) SLA
8 3 (18.75%) People Management
9 2 (12.50%) Data Analysis
9 2 (12.50%) SAS Data Integration Studio
9 2 (12.50%) Oracle Database
9 2 (12.50%) Waterfall
9 2 (12.50%) SPSS
9 2 (12.50%) Validation
9 2 (12.50%) Migration
9 2 (12.50%) MS Excel
9 2 (12.50%) MS Office

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 31 October 2014, IT contractor jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 11 (68.75%) SAS
2 1 (6.25%) IIS
2 1 (6.25%) Apache
Applications
1 2 (12.50%) MS Office
1 2 (12.50%) MS Excel
1 2 (12.50%) SPSS
Communications & Networking
1 1 (6.25%) Internet
Database & Business Intelligence
1 7 (43.75%) Data Warehouse
2 3 (18.75%) QlikView
3 2 (12.50%) Oracle Database
3 2 (12.50%) SAS Data Integration Studio
4 1 (6.25%) Big Data
4 1 (6.25%) Data Mining
4 1 (6.25%) SQL Server
4 1 (6.25%) Oracle Reports
Development Applications
1 1 (6.25%) PVCS
1 1 (6.25%) Toad
General
1 9 (56.25%) Finance
2 5 (31.25%) Marketing
3 4 (25.00%) Retail
4 3 (18.75%) Advertising
5 1 (6.25%) Banking
Job Titles
1 12 (75.00%) Analyst
2 5 (31.25%) Senior Analyst
3 3 (18.75%) Data Analyst
3 3 (18.75%) Senior Data Analyst
3 3 (18.75%) MI Analyst
4 2 (12.50%) SAS Analyst
4 2 (12.50%) Technical Analyst
5 1 (6.25%) Analyst Developer
5 1 (6.25%) Senior Tester
5 1 (6.25%) Tester
5 1 (6.25%) Developer
5 1 (6.25%) Insight Analyst
5 1 (6.25%) Senior Insight Analyst
Libraries, Frameworks & Software Standards
1 1 (6.25%) HTML
1 1 (6.25%) XML
1 1 (6.25%) EDI
1 1 (6.25%) Ajax
Miscellaneous
1 8 (50.00%) Analytical Skills
2 1 (6.25%) Management Information System
2 1 (6.25%) Economics
2 1 (6.25%) Mathematics
2 1 (6.25%) Credit Risk
Operating Systems
1 1 (6.25%) Windows
Processes & Methodologies
1 7 (43.75%) Analytics
1 7 (43.75%) Customer Segmentation
2 5 (31.25%) Statistical Analysis
3 4 (25.00%) Performance Management
4 3 (18.75%) Workflow Management
4 3 (18.75%) Data Modelling
4 3 (18.75%) Service Delivery
4 3 (18.75%) Workflow
4 3 (18.75%) People Management
5 2 (12.50%) Waterfall
5 2 (12.50%) Validation
5 2 (12.50%) Migration
5 2 (12.50%) Data Analysis
6 1 (6.25%) Data Migration
6 1 (6.25%) Market Research
6 1 (6.25%) Requirements Management
6 1 (6.25%) Performance Testing
6 1 (6.25%) System Testing
6 1 (6.25%) Stakeholder Management
6 1 (6.25%) Data Management
Programming Languages
1 12 (75.00%) SQL
2 5 (31.25%) Python
3 4 (25.00%) R
4 2 (12.50%) PL/SQL
5 1 (6.25%) PowerShell
5 1 (6.25%) VB
5 1 (6.25%) VBA
5 1 (6.25%) C
5 1 (6.25%) JavaScript
5 1 (6.25%) Perl
Qualifications
1 1 (6.25%) Degree
1 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 3 (18.75%) SLA
Vendors
1 2 (12.50%) Oracle
1 2 (12.50%) Teradata
2 1 (6.25%) Tableau