The first table below looks at the demand for Customer Analysis skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Analysis over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 569 567 574
Rank change year-on-year
-2 +7
Contract jobs citing Customer Analysis 11 3 11
As % of all contract IT jobs located in the UK 0.021% 0.006% 0.019%
As % of the Processes & Methodologies category 0.028% 0.008% 0.027%
Number of daily rates quoted 9 0 10
Average daily rate
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of your Daily Rate
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£450 - £432
90% offered a daily rate of more than £327 - £348
10% offered a daily rate of more than £490 - £550
UK excluding London average daily rate £327 - £450
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
39028 36522 40170
As % of all contract IT jobs located in the UK 74.08% 72.85% 70.27%
Number of daily rates quoted 24228 22021 22957
Average daily rate £400 £410 £400
Average daily rate % change year-on-year
-2.43% +2.50%
90% offered a daily rate of more than £275 £273 £270
10% offered a daily rate of more than £563 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1171 1067 1398
Average hourly rate £25.00 £30.00 £30.00
Average hourly rate % change year-on-year
-16.66% -
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £47.00 £46.00 £45.00
UK excluding London average hourly rate £27.00 £31.00 £30.00
% change year-on-year
-12.90% +3.33%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analysis within the UK.

Customer Analysis Daily Rate Trend in the UK

Customer Analysis
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Analysis within the UK over the 3 months to 11 July 2014.

Customer Analysis Daily Rate Histogram in the UK

Customer Analysis
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analysis within the UK.

Customer Analysis Hourly Rate Trend in the UK

Customer Analysis
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 9 £450 - 2
England -4 9 £450 - 3
Scotland - 2 £327 -
City of London - 2 £500 - 1
North West - - - -
South East - - - -
South Wales - - - -
South West - - - - 1
Wales - - - -
Manchester - - - -
Newport - - - -
Essex - - - -
Surrey - - - -
East of England - - - -
Basildon - - - -
Bristol - - - -
Edinburgh - - - -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 11 July 2014, IT contractor jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Analysis.

1 11 (73.33%) Analytics
2 10 (66.67%) Retail
3 8 (53.33%) Banking
3 8 (53.33%) Information Management
3 8 (53.33%) Data Analysis
3 8 (53.33%) Retail Banking
3 8 (53.33%) Visualisation
3 8 (53.33%) Customer Insight
4 7 (46.67%) Back Office
4 7 (46.67%) Programme Management
4 7 (46.67%) Risk Analysis
5 5 (33.33%) Security Cleared
5 5 (33.33%) SQL
6 4 (26.67%) SAS
6 4 (26.67%) SC Cleared
7 3 (20.00%) CTC Cleared
7 3 (20.00%) Big Data
7 3 (20.00%) PL/SQL
7 3 (20.00%) Data Transformation
8 2 (13.33%) Oracle Database
8 2 (13.33%) Finance
8 2 (13.33%) SPSS
8 2 (13.33%) Oracle
8 2 (13.33%) MS Office
8 2 (13.33%) MS Excel
8 2 (13.33%) Waterfall
8 2 (13.33%) Mathematics
8 2 (13.33%) FMCG
8 2 (13.33%) Marketing
8 2 (13.33%) Statistical Analysis

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 11 July 2014, IT contractor jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 4 (26.67%) SAS
2 1 (6.67%) IIS
2 1 (6.67%) Apache
Applications
1 2 (13.33%) MS Office
1 2 (13.33%) MS Excel
1 2 (13.33%) SPSS
Business Applications
1 1 (6.67%) Google Analytics
Communications & Networking
1 1 (6.67%) Internet
Database & Business Intelligence
1 3 (20.00%) Big Data
2 2 (13.33%) Oracle Database
3 1 (6.67%) SQL Server
3 1 (6.67%) Oracle Reports
3 1 (6.67%) ProClarity
Development Applications
1 1 (6.67%) PVCS
1 1 (6.67%) Toad
General
1 10 (66.67%) Retail
2 8 (53.33%) Retail Banking
2 8 (53.33%) Banking
3 7 (46.67%) Back Office
4 2 (13.33%) Finance
4 2 (13.33%) Marketing
5 1 (6.67%) Games
Job Titles
1 8 (53.33%) Analyst
1 8 (53.33%) Data Manager
2 4 (26.67%) Business Analyst
3 3 (20.00%) Senior Analyst
3 3 (20.00%) Insight Analyst
4 2 (13.33%) Senior Insight Analyst
4 2 (13.33%) Customer Analyst
5 1 (6.67%) Senior Marketing Analyst
5 1 (6.67%) Data Quality Manager
5 1 (6.67%) Agile Business Analyst
5 1 (6.67%) Data Analytics Manager
5 1 (6.67%) IT Business Analyst
5 1 (6.67%) Marketing Analyst
5 1 (6.67%) Data Analyst
5 1 (6.67%) Analyst Developer
5 1 (6.67%) Senior Tester
5 1 (6.67%) Tester
5 1 (6.67%) Developer
5 1 (6.67%) Service Analyst
5 1 (6.67%) Quality Manager
Libraries, Frameworks & Software Standards
1 1 (6.67%) HTML
1 1 (6.67%) XML
1 1 (6.67%) EDI
1 1 (6.67%) Ajax
Miscellaneous
1 8 (53.33%) Visualisation
2 2 (13.33%) Economics
2 2 (13.33%) Mathematics
2 2 (13.33%) FMCG
Operating Systems
1 1 (6.67%) Windows
Processes & Methodologies
1 11 (73.33%) Analytics
2 8 (53.33%) Customer Insight
2 8 (53.33%) Information Management
2 8 (53.33%) Data Analysis
3 7 (46.67%) Risk Analysis
3 7 (46.67%) Programme Management
4 3 (20.00%) Data Transformation
5 2 (13.33%) Waterfall
5 2 (13.33%) Statistical Analysis
6 1 (6.67%) Requirements Management
6 1 (6.67%) Performance Testing
6 1 (6.67%) System Testing
6 1 (6.67%) CRM
6 1 (6.67%) E-Commerce
6 1 (6.67%) Regression Analysis
6 1 (6.67%) Data Analytics
6 1 (6.67%) Campaign Analysis
6 1 (6.67%) Propensity Modelling
Programming Languages
1 5 (33.33%) SQL
2 3 (20.00%) PL/SQL
3 1 (6.67%) JavaScript
3 1 (6.67%) Perl
3 1 (6.67%) VB
3 1 (6.67%) VBA
3 1 (6.67%) PowerShell
3 1 (6.67%) R
Qualifications
1 5 (33.33%) Security Cleared
2 4 (26.67%) SC Cleared
3 3 (20.00%) CTC Cleared
4 2 (13.33%) Degree
Quality Assurance & Compliance
1 1 (6.67%) Data Quality
Vendors
1 2 (13.33%) Oracle
2 1 (6.67%) Business Objects
2 1 (6.67%) Google