The table below looks at the statistics for Customer Analysis skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Analysis over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 May 2016
Same period 2015 Same period 2014
Customer Analysis
Rank 652 625 605
Rank change year-on-year
-27 -20
Contract jobs citing Customer Analysis 4 2 10
As % of all contract IT jobs located in the UK 0.007% 0.004% 0.019%
As % of the Processes & Methodologies category 0.009% 0.005% 0.024%
Number of daily rates quoted 2 2 8
Median daily rate £400 £475 £450
Median daily rate % change year-on-year
-15.78% +5.55%
90% offered a daily rate of more than £380 £475 £368
10% offered a daily rate of more than £420 £475 £498
UK excluding London median daily rate - £475 -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44690 43131 40985
As % of all contract IT jobs located in the UK 81.93% 79.27% 77.71%
Number of daily rates quoted 29627 27316 25903
Median daily rate £438 £413 £400
Median daily rate % change year-on-year
+6.06% +3.12%
90% offered a daily rate of more than £300 £280 £275
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1042 1233 1208
Median hourly rate £28.50 £29.00 £27.50
Median hourly rate % change year-on-year
-1.72% +5.45%
90% offered a hourly rate of more than £12.75 £12.35 £12.50
10% offered a hourly rate of more than £47.50 £47.71 £47.50
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

Customer Analysis
Jobs Demand Trend

The demand trend of contract jobs citing Customer Analysis as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analysis within the UK.

Customer Analysis Daily Rate Trend in the UK

Customer Analysis
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analysis within the UK.

Customer Analysis Hourly Rate Trend in the UK

Customer Analysis
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 4 £400 -15.78% 2
London -5 3 £400 -15.78% 1
Nottingham - 1 - -
Nottinghamshire - 1 - -
East Midlands - 1 - -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 27 May 2016, IT contractor jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Customer Analysis.

1 4 (57.14%) CRM
1 4 (57.14%) Campaign Management
2 3 (42.86%) VBA
3 2 (28.57%) PRINCE2
3 2 (28.57%) Data Warehouse
3 2 (28.57%) SQL
3 2 (28.57%) RAD
3 2 (28.57%) SAS
3 2 (28.57%) Business Intelligence
3 2 (28.57%) PRINCE2 Certification
3 2 (28.57%) Project Management
3 2 (28.57%) Games
3 2 (28.57%) Agile Software Development
3 2 (28.57%) Retail
3 2 (28.57%) Data Management
3 2 (28.57%) Supplier Management
3 2 (28.57%) Marketing
3 2 (28.57%) Direct Marketing
3 2 (28.57%) QA
3 2 (28.57%) Campaign Analysis
3 2 (28.57%) PMBOK
3 2 (28.57%) Enterprise Data Warehouse
3 2 (28.57%) Email Marketing
3 2 (28.57%) Performance Management
3 2 (28.57%) Base SAS
3 2 (28.57%) SAS Enterprise Guide
3 2 (28.57%) Data Cleansing
3 2 (28.57%) New Media
3 2 (28.57%) Programme Management
3 2 (28.57%) Analytics

Customer Analysis
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) SAS
2 1 (14.29%) Exchange Server 2013
2 1 (14.29%) MS Exchange
2 1 (14.29%) Skype for Business
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 1 (14.29%) Skype
Database & Business Intelligence
1 2 (28.57%) Base SAS
1 2 (28.57%) Data Warehouse
1 2 (28.57%) Enterprise Data Warehouse
1 2 (28.57%) SAS Enterprise Guide
General
1 2 (28.57%) Games
1 2 (28.57%) Marketing
1 2 (28.57%) Retail
2 1 (14.29%) Advertising
2 1 (14.29%) Telecoms
Job Titles
1 4 (57.14%) Analyst
2 2 (28.57%) Business Intelligence Manager
2 2 (28.57%) Business Intelligence Project Manager
2 2 (28.57%) Marketing Analyst
2 2 (28.57%) Project Manager
2 2 (28.57%) SAS Analyst
2 2 (28.57%) SAS Marketing Analyst
2 2 (28.57%) Technical Manager
2 2 (28.57%) Technical Project Manager
3 1 (14.29%) Business Analyst
3 1 (14.29%) Credit Analyst
3 1 (14.29%) Exchange Consultant
3 1 (14.29%) Insight Analyst
3 1 (14.29%) ITIL Business Analyst
3 1 (14.29%) ITIL Service Analyst
3 1 (14.29%) Marketing Insight Analyst
3 1 (14.29%) SAS Insight Analyst
3 1 (14.29%) Senior Analyst
3 1 (14.29%) Service Analyst
3 1 (14.29%) Service Management Analyst
Miscellaneous
1 2 (28.57%) New Media
2 1 (14.29%) Credit Risk
2 1 (14.29%) Data Centre
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows Server
1 1 (14.29%) Windows Server 2003
1 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 4 (57.14%) Campaign Management
1 4 (57.14%) CRM
2 2 (28.57%) Agile Software Development
2 2 (28.57%) Analytics
2 2 (28.57%) Business Intelligence
2 2 (28.57%) Campaign Analysis
2 2 (28.57%) Data Cleansing
2 2 (28.57%) Data Management
2 2 (28.57%) Direct Marketing
2 2 (28.57%) Email Marketing
2 2 (28.57%) Master Data Management
2 2 (28.57%) Performance Management
2 2 (28.57%) PRINCE2
2 2 (28.57%) Programme Management
2 2 (28.57%) Project Management
2 2 (28.57%) RAD
2 2 (28.57%) Supplier Management
3 1 (14.29%) Capacity Planning
3 1 (14.29%) Data Analysis
3 1 (14.29%) Service Management
Programming Languages
1 3 (42.86%) VBA
2 2 (28.57%) SQL
3 1 (14.29%) R
Qualifications
1 2 (28.57%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (28.57%) PMBOK
1 2 (28.57%) QA
System Software
1 1 (14.29%) Active Directory
Vendors
1 1 (14.29%) Microsoft