The table below looks at the statistics for Customer Analysis skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Analysis over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Customer Analysis
Rank 625 609 580
Rank change year-on-year
-16 -29
Contract jobs citing Customer Analysis 1 3 8
As % of all contract IT jobs located in the UK 0.002% 0.006% 0.016%
As % of the Processes & Methodologies category 0.002% 0.007% 0.021%
Number of daily rates quoted 1 3 1
Average daily rate £510 £425 £400
Average daily rate % change year-on-year
+20.00% +6.25%
UK excluding London average daily rate - £450 -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41792 40196 38042
As % of all contract IT jobs located in the UK 81.24% 77.62% 76.51%
Number of daily rates quoted 27320 25624 23044
Average daily rate £425 £420 £400
Average daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £300 £280 £273
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1199 1072 1163
Average hourly rate £40.00 £26.50 £27.50
Average hourly rate % change year-on-year
+50.94% -3.63%
90% offered a hourly rate of more than £13.00 £12.00 £12.50
10% offered a hourly rate of more than £57.00 £46.25 £52.40
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Analysis within the UK.

Customer Analysis Daily Rate Trend in the UK

Customer Analysis
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Analysis within the UK.

Customer Analysis Hourly Rate Trend in the UK

Customer Analysis
Top 2 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 1 £510 +20.00% 3
England -5 1 £510 +20.00% 6

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 10 February 2016, IT contractor jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Analysis.

1 11 (73.33%) Analytical Skills
2 8 (53.33%) CRM
2 8 (53.33%) Business Intelligence
3 7 (46.67%) Salesforce.com
3 7 (46.67%) SQL
3 7 (46.67%) Visualisation
3 7 (46.67%) Data Visualisation
3 7 (46.67%) Marketing
3 7 (46.67%) Degree
3 7 (46.67%) Data Extraction
4 6 (40.00%) Analytics
4 6 (40.00%) Project Management
5 5 (33.33%) NHS
5 5 (33.33%) Veeva
5 5 (33.33%) Cegedim Rx
6 4 (26.67%) Business Analytics
6 4 (26.67%) Retail
7 3 (20.00%) Data Analysis
7 3 (20.00%) Finance
7 3 (20.00%) Direct Marketing
8 2 (13.33%) Performance Management
8 2 (13.33%) Base SAS
8 2 (13.33%) SAS Enterprise Guide
8 2 (13.33%) MS PowerPoint
8 2 (13.33%) Incident Management
8 2 (13.33%) New Media
8 2 (13.33%) SAS
9 1 (6.67%) PRINCE2 Certification
9 1 (6.67%) PRINCE2
9 1 (6.67%) RAD

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 10 February 2016, IT contractor jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) SAS
Applications
1 2 (13.33%) MS PowerPoint
Cloud Services
1 5 (33.33%) Veeva
2 1 (6.67%) Google Analytics
Database & Business Intelligence
1 2 (13.33%) Base SAS
1 2 (13.33%) SAS Enterprise Guide
2 1 (6.67%) Data Warehouse
2 1 (6.67%) Enterprise Data Warehouse
General
1 7 (46.67%) Marketing
2 4 (26.67%) Retail
3 3 (20.00%) Finance
4 1 (6.67%) Games
4 1 (6.67%) Legal
4 1 (6.67%) Pharmaceutical
Job Titles
1 8 (53.33%) Analyst
2 4 (26.67%) Business Manager
3 3 (20.00%) Marketing Analyst
4 2 (13.33%) Business Analyst
4 2 (13.33%) Business Intelligence Manager
4 2 (13.33%) Data Analyst
4 2 (13.33%) Insight Analyst
4 2 (13.33%) Junior
4 2 (13.33%) Junior Analyst
4 2 (13.33%) Junior Business Analyst
4 2 (13.33%) Marketing Insight Analyst
4 2 (13.33%) SAS Analyst
4 2 (13.33%) SAS Insight Analyst
4 2 (13.33%) SAS Marketing Analyst
5 1 (6.67%) Commercial Manager
5 1 (6.67%) Product Manager
5 1 (6.67%) Project Manager
5 1 (6.67%) Support Analyst
5 1 (6.67%) Technical Manager
5 1 (6.67%) Technical Project Manager
Miscellaneous
1 11 (73.33%) Analytical Skills
2 7 (46.67%) Data Extraction
2 7 (46.67%) Visualisation
3 5 (33.33%) NHS
4 2 (13.33%) New Media
Processes & Methodologies
1 8 (53.33%) Business Intelligence
1 8 (53.33%) CRM
2 7 (46.67%) Data Visualisation
3 6 (40.00%) Analytics
3 6 (40.00%) Project Management
4 4 (26.67%) Business Analytics
5 3 (20.00%) Data Analysis
5 3 (20.00%) Direct Marketing
6 2 (13.33%) Incident Management
6 2 (13.33%) Performance Management
7 1 (6.67%) Agile Software Development
7 1 (6.67%) Campaign Management
7 1 (6.67%) Customer Insight
7 1 (6.67%) Data Management
7 1 (6.67%) Market Research
7 1 (6.67%) Master Data Management
7 1 (6.67%) Programme Management
7 1 (6.67%) Statistical Analysis
7 1 (6.67%) Supplier Management
7 1 (6.67%) Web Analytics
Programming Languages
1 7 (46.67%) SQL
Qualifications
1 7 (46.67%) Degree
2 1 (6.67%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (6.67%) PMBOK
1 1 (6.67%) QA
Vendors
1 7 (46.67%) Salesforce.com
2 5 (33.33%) Cegedim Rx
3 1 (6.67%) Google