The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 171 198 207
Rank change year-on-year
+27 +9
Contract jobs citing Incident Management 731 606 457
As % of all contract IT jobs located in the UK 1.33% 1.12% 0.97%
As % of the Processes & Methodologies category 1.72% 1.49% 1.30%
Number of daily rates quoted 362 315 250
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £344 £350
Average daily rate % change year-on-year
+1.74% -1.71%
90% offered a daily rate of more than £138 £132 £138
10% offered a daily rate of more than £520 £537 £480
UK excluding London average daily rate £325 £300 £295
% change year-on-year
+8.33% +1.69%
Number of hourly rates quoted 103 68 23
Average hourly rate £15.00 £18.85 £13.25
Average hourly rate % change year-on-year
-20.40% +42.22%
90% offered a hourly rate of more than £11.00 £11.50 £10.86
10% offered a hourly rate of more than £23.38 £72.50 £108.00
UK excluding London average hourly rate £15.00 £17.50 £13.13
% change year-on-year
-14.28% +33.33%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
42506 40759 35272
As % of all contract IT jobs located in the UK 77.19% 75.21% 74.52%
Number of daily rates quoted 27024 25787 21116
Average daily rate £413 £400 £413
Average daily rate % change year-on-year
+3.12% -3.03%
90% offered a daily rate of more than £285 £275 £275
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 1222 1202 1055
Average hourly rate £29.00 £27.50 £32.00
Average hourly rate % change year-on-year
+5.45% -14.06%
90% offered a hourly rate of more than £12.35 £12.50 £13.50
10% offered a hourly rate of more than £47.71 £50.00 £47.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 28 May 2015.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 28 May 2015.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +13 666 £350 +2.94% 170
South East +40 191 £356 +18.75% 44
London -9 191 £400 +3.22% 41
Yorkshire -8 58 £225 +21.62% 8
North West +11 55 £135 -23.72% 22
East of England +9 55 £350 +25.00% 11
City of London -2 54 £400 +3.22% 12
Berkshire +27 53 £350 +75.00% 11
West Yorkshire -1 47 £240 +8.96% 8
South West +16 44 £369 -1.66% 12
Scotland +32 42 £350 -2.43% 8
Surrey +25 42 £325 -8.45% 7
Buckinghamshire +23 41 £389 +61.97% 7
Leeds +2 40 £233 +25.67% 5
Hampshire +30 38 £322 +28.90% 12
Edinburgh +27 27 £350 -2.43% 1
West Midlands -25 27 £350 -0.14% 17
Milton Keynes +9 23 £388 +61.45% 4
Cheshire +6 23 £400 +23.07% 3
Manchester +3 23 £115 -29.66% 17
East Midlands +2 22 £241 +49.14% 13
North East -1 21 £120 -60.00% 2
Essex +1 20 £413 +17.85% 2
Tyne and Wear -2 18 £120 -60.00% 2
Cambridgeshire +15 16 £413 - 1
Reading +13 16 £343 +71.25% 6
Somerset +12 16 £419 +11.66% 2
Newcastle upon Tyne -6 15 £120 -60.00% 2
Wiltshire +13 12 £350 - 5
Redhill +6 12 £208 -6.74% 2

Incident Management
Top 30 Related IT Skills

For the 6 months to 28 May 2015, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 636 (46.46%) ITIL
2 452 (33.02%) Windows
3 287 (20.96%) Microsoft
4 284 (20.75%) Service Management
5 253 (18.48%) Security Cleared
6 245 (17.90%) Finance
7 234 (17.09%) Problem Management
8 215 (15.70%) MS Office
9 203 (14.83%) SLA
10 198 (14.46%) SC Cleared
11 196 (14.32%) Change Management
12 192 (14.02%) Active Directory
13 182 (13.29%) MS Excel
14 168 (12.27%) Cisco
15 158 (11.54%) Service Delivery
16 157 (11.47%) Firewall
17 145 (10.59%) HP
17 145 (10.59%) Citrix
18 127 (9.28%) SQL
19 123 (8.98%) UNIX
20 118 (8.62%) LAN
21 115 (8.40%) Project Management
21 115 (8.40%) VMware
22 113 (8.25%) Linux
23 109 (7.96%) Banking
24 105 (7.67%) Windows 7
25 104 (7.60%) Analytical Skills
26 103 (7.52%) Management Information System
27 98 (7.16%) Root Cause Analysis
28 93 (6.79%) WAN

Incident Management
Top Related IT Skills by Category

For the 6 months to 28 May 2015, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 68 (4.97%) MS Exchange
2 52 (3.80%) SharePoint
3 32 (2.34%) Exchange Server 2010
4 27 (1.97%) IIS
5 26 (1.90%) Lync
6 22 (1.61%) WebLogic
7 17 (1.24%) Tomcat
8 16 (1.17%) IBM Notes
9 15 (1.10%) OpenStack
10 12 (0.88%) WebSphere
11 9 (0.66%) Blackberry Enterprise Server
12 8 (0.58%) Oracle 10gAS
12 8 (0.58%) CMS
13 7 (0.51%) JBoss
13 7 (0.51%) Apache
13 7 (0.51%) Exchange Server 2007
13 7 (0.51%) Exchange Server 2003
14 6 (0.44%) Confluence
14 6 (0.44%) NetWeaver
15 4 (0.29%) Jetty
Applications
1 215 (15.70%) MS Office
2 182 (13.29%) MS Excel
3 22 (1.61%) MS PowerPoint
4 16 (1.17%) MS Visio
5 8 (0.58%) Spreadsheet
6 7 (0.51%) MS Project
7 1 (0.073%) InfoPath
Business Applications
1 20 (1.46%) Remedy ITSM
2 15 (1.10%) Oracle EBS
3 14 (1.02%) Oracle EBS R12
4 10 (0.73%) Oracle Applications
5 9 (0.66%) SAP EHS
6 8 (0.58%) assyst
6 8 (0.58%) Dynamics CRM
7 6 (0.44%) SAP Oil and Gas
8 5 (0.37%) Cerner Millennium
9 4 (0.29%) SAP FI
10 3 (0.22%) SAP CO
10 3 (0.22%) SAP FI/CO
10 3 (0.22%) Oracle General Ledger
10 3 (0.22%) Exstream
11 2 (0.15%) SAP ERP
11 2 (0.15%) Siebel Analytics
11 2 (0.15%) Oracle iProcurement
11 2 (0.15%) ION MarketView
11 2 (0.15%) Bloomberg TOMS
11 2 (0.15%) Oracle Payables
Cloud Services
1 13 (0.95%) SaaS
2 12 (0.88%) Office 365
2 12 (0.88%) IaaS
3 9 (0.66%) Google Apps
3 9 (0.66%) Amazon AWS
4 6 (0.44%) PaaS
5 3 (0.22%) Microsoft Azure
6 2 (0.15%) Cloud Computing
7 1 (0.073%) AWS CloudFormation
7 1 (0.073%) Virtual Private Cloud
7 1 (0.073%) Amazon CloudWatch
7 1 (0.073%) Route 53
7 1 (0.073%) Amazon EC2
7 1 (0.073%) Amazon S3
Communications & Networking
1 157 (11.47%) Firewall
2 118 (8.62%) LAN
3 93 (6.79%) WAN
4 76 (5.55%) TCP/IP
5 57 (4.16%) Internet
6 54 (3.94%) VPN
7 52 (3.80%) SAN
8 46 (3.36%) Wireless
9 45 (3.29%) DNS
10 44 (3.21%) Network Security
11 36 (2.63%) Cisco ASA
12 35 (2.56%) Intrusion Detection
13 33 (2.41%) BGP
14 31 (2.26%) DHCP
15 28 (2.05%) SSL
16 27 (1.97%) MPLS
17 25 (1.83%) OSPF
18 24 (1.75%) EIGRP
19 23 (1.68%) LDAP
20 21 (1.53%) VoIP
Database & Business Intelligence
1 57 (4.16%) SQL Server
2 30 (2.19%) Oracle Database
3 18 (1.31%) Relational Database
4 14 (1.02%) Oracle Database 11g
5 13 (0.95%) DTS
6 9 (0.66%) SQL Server Integration Services
6 9 (0.66%) SQL Server Reporting Services
7 8 (0.58%) SQL Server 2008
7 8 (0.58%) Oracle Discoverer
7 8 (0.58%) Data Warehouse
7 8 (0.58%) DB2
7 8 (0.58%) MySQL
8 6 (0.44%) SQL Server Analysis Services
8 6 (0.44%) RDBMS
8 6 (0.44%) SQL Server 2000
9 5 (0.37%) Oracle Database 10g
9 5 (0.37%) PostgreSQL
9 5 (0.37%) MongoDB
9 5 (0.37%) NoSQL
9 5 (0.37%) SQL Server 2012
Development Applications
1 25 (1.83%) JIRA
2 23 (1.68%) Team Foundation Server
3 22 (1.61%) Jenkins
4 16 (1.17%) Subversion
5 14 (1.02%) Visual Studio
6 12 (0.88%) TeamCity
7 6 (0.44%) Git (software)
8 4 (0.29%) Maven
8 4 (0.29%) Toad
8 4 (0.29%) ClearCase
8 4 (0.29%) ClearQuest
9 3 (0.22%) Yeoman
10 2 (0.15%) Oracle Forms
11 1 (0.073%) QuickTest Pro
11 1 (0.073%) PVCS
11 1 (0.073%) Eclipse
11 1 (0.073%) SoapUI
11 1 (0.073%) Selenium
11 1 (0.073%) Oracle APEX
General
1 245 (17.90%) Finance
2 109 (7.96%) Banking
3 70 (5.11%) Telecoms
4 38 (2.78%) Retail
5 37 (2.70%) Investment Banking
5 37 (2.70%) Legal
6 33 (2.41%) Law
7 19 (1.39%) Back Office
8 14 (1.02%) Financial Institution
9 13 (0.95%) Front Office
10 12 (0.88%) Retail Banking
11 11 (0.80%) Manufacturing
12 8 (0.58%) Billing
13 7 (0.51%) Advertising
13 7 (0.51%) Games
13 7 (0.51%) Local Government
14 6 (0.44%) Marketing
14 6 (0.44%) German Language
14 6 (0.44%) Publishing
15 5 (0.37%) Electronics
Job Titles
1 422 (30.83%) Analyst
2 173 (12.64%) Service Analyst
3 157 (11.47%) Service Desk Analyst
4 145 (10.59%) Incident Manager
5 131 (9.57%) Support Analyst
6 69 (5.04%) 1st Line Support
6 69 (5.04%) Service Manager
7 67 (4.89%) Support Engineer
8 62 (4.53%) Network Engineer
9 51 (3.73%) Consultant
10 49 (3.58%) Applications Support
11 42 (3.07%) 2nd Line Support
11 42 (3.07%) Administrator
12 38 (2.78%) DBA
13 36 (2.63%) Security Engineer
14 35 (2.56%) Desktop Support
15 32 (2.34%) Business Analyst
16 30 (2.19%) IT Support
17 29 (2.12%) Help Desk Analyst
18 28 (2.05%) Problem Manager
Libraries, Frameworks & Software Standards
1 44 (3.21%) .NET
2 43 (3.14%) Middleware
3 33 (2.41%) HTML
4 32 (2.34%) XML
5 18 (1.31%) Web Services
6 15 (1.10%) ASP.NET
7 12 (0.88%) Oracle Fusion
8 11 (0.80%) CSS
9 8 (0.58%) jQuery
10 7 (0.51%) SAP Basis
11 6 (0.44%) .NET Framework
11 6 (0.44%) COM+
11 6 (0.44%) J2EE
12 5 (0.37%) AngularJS
12 5 (0.37%) JMS
12 5 (0.37%) ASP.NET MVC
13 4 (0.29%) WebSphere MQ
14 3 (0.22%) Twitter Bootstrap
14 3 (0.22%) X-Windows
14 3 (0.22%) SOAP
Miscellaneous
1 104 (7.60%) Analytical Skills
2 103 (7.52%) Management Information System
3 68 (4.97%) Data Centre
4 57 (4.16%) Blackberry
5 38 (2.78%) Replication
6 28 (2.05%) Statistics
7 27 (1.97%) Computer Science
8 22 (1.61%) iPhone
8 22 (1.61%) Video Conferencing
9 19 (1.39%) CMDB
10 18 (1.31%) Cryptography
11 17 (1.24%) Clustering
11 17 (1.24%) PKI
12 15 (1.10%) iPad
13 14 (1.02%) Mainframe
13 14 (1.02%) Smartcard
14 12 (0.88%) Hedge funds
14 12 (0.88%) NHS
15 10 (0.73%) Smart Meter
16 9 (0.66%) Thin Client
Operating Systems
1 452 (33.02%) Windows
2 123 (8.98%) UNIX
3 113 (8.25%) Linux
4 105 (7.67%) Windows 7
5 91 (6.65%) Windows Server 2008
6 68 (4.97%) Windows XP
7 60 (4.38%) Windows Server 2003
8 47 (3.43%) Windows Server 2012
9 26 (1.90%) Windows 8
10 25 (1.83%) Solaris
11 17 (1.24%) AIX
12 16 (1.17%) CentOS
12 16 (1.17%) Red Hat Enterprise Linux
12 16 (1.17%) Ubuntu
13 13 (0.95%) Android
14 12 (0.88%) Mac OS X
15 10 (0.73%) HPUX
16 9 (0.66%) Apple iOS
17 8 (0.58%) Windows Vista
18 5 (0.37%) Windows NT
Processes & Methodologies
1 636 (46.46%) ITIL
2 284 (20.75%) Service Management
3 234 (17.09%) Problem Management
4 196 (14.32%) Change Management
5 158 (11.54%) Service Delivery
6 115 (8.40%) Project Management
7 98 (7.16%) Root Cause Analysis
8 90 (6.57%) Information Security
9 80 (5.84%) ITSM
10 79 (5.77%) Stakeholder Management
11 78 (5.70%) Migration
12 64 (4.67%) Release Management
13 59 (4.31%) Continuous Improvement
13 59 (4.31%) Business Continuity
14 58 (4.24%) Configuration Management
15 57 (4.16%) Agile Software Development
16 55 (4.02%) Disaster Recovery
17 54 (3.94%) Capacity Management
18 48 (3.51%) E-Commerce
19 47 (3.43%) Network Management
Programming Languages
1 127 (9.28%) SQL
2 50 (3.65%) PowerShell
3 35 (2.56%) Python
4 34 (2.48%) Java
5 33 (2.41%) Perl
5 33 (2.41%) C#
6 31 (2.26%) VBScript
7 21 (1.53%) PL/SQL
8 20 (1.46%) C
9 19 (1.39%) JavaScript
10 18 (1.31%) Shell Script
10 18 (1.31%) VB
11 11 (0.80%) T-SQL
12 8 (0.58%) C++
13 7 (0.51%) VB.NET
13 7 (0.51%) VB6
14 5 (0.37%) ABAP
14 5 (0.37%) VBA
15 4 (0.29%) Ruby
16 2 (0.15%) Scala
Qualifications
1 253 (18.48%) Security Cleared
2 198 (14.46%) SC Cleared
3 70 (5.11%) Degree
4 66 (4.82%) Cisco Certification
5 56 (4.09%) Microsoft Certification
6 54 (3.94%) CISSP
6 54 (3.94%) ITIL Certification
7 48 (3.51%) DV Cleared
8 44 (3.21%) CCNA
9 42 (3.07%) CCNP
10 26 (1.90%) MCP
11 23 (1.68%) CISM
12 17 (1.24%) MCSE
12 17 (1.24%) PMI Certification
13 16 (1.17%) MCITP
14 15 (1.10%) ISTQB
15 14 (1.02%) A+ Certification
15 14 (1.02%) PMP
16 13 (0.95%) ITIL Foundation Certificate
16 13 (0.95%) ISEB
Quality Assurance & Compliance
1 203 (14.83%) SLA
2 62 (4.53%) QA
3 38 (2.78%) ISO/IEC 27001
4 18 (1.31%) PCI DSS
5 15 (1.10%) JSP 440
6 14 (1.02%) Sarbanes-Oxley
7 13 (0.95%) ISO 9001
8 9 (0.66%) COBIT
9 8 (0.58%) Dodd-Frank
10 4 (0.29%) ISO/IEC 17799
11 3 (0.22%) BS7799
11 3 (0.22%) BS15000
12 1 (0.073%) EMIR
12 1 (0.073%) ISO 9000
12 1 (0.073%) GxP
12 1 (0.073%) Data Quality
System Software
1 192 (14.02%) Active Directory
2 67 (4.89%) VMware Infrastructure
3 44 (3.21%) Hyper-V
4 42 (3.07%) XenApp
5 35 (2.56%) vSphere
6 34 (2.48%) VMware ESXi
7 31 (2.26%) XenDesktop
8 15 (1.10%) Veritas Cluster Server
9 13 (0.95%) Microsoft App-V
10 12 (0.88%) Docker
11 11 (0.80%) Oracle RAC
12 6 (0.44%) Snort
12 6 (0.44%) XenServer
13 5 (0.37%) VMware ESX
14 4 (0.29%) ProxySG
14 4 (0.29%) VMware Server
14 4 (0.29%) Tivoli Workload Scheduler
15 3 (0.22%) Terminal Server
15 3 (0.22%) Terminal Services
15 3 (0.22%) UAG
Systems Management
1 48 (3.51%) SCOM
2 44 (3.21%) SCCM
3 23 (1.68%) OpenView
4 22 (1.61%) OVSD
5 20 (1.46%) SCVMM
6 19 (1.39%) SCSM
7 16 (1.17%) HP SIM
7 16 (1.17%) HP Quality Center
7 16 (1.17%) SCOrch
8 13 (0.95%) EdgeSight
8 13 (0.95%) Oracle RMAN
8 13 (0.95%) WhatsUp Gold
9 12 (0.88%) Vagrant
10 9 (0.66%) Oracle Enterprise Manager
11 8 (0.58%) Tivoli
11 8 (0.58%) Forefront Identity Manager
11 8 (0.58%) FortiGate
12 5 (0.37%) Control-M
12 5 (0.37%) BladeLogic
13 4 (0.29%) Nessus
Vendors
1 287 (20.96%) Microsoft
2 168 (12.27%) Cisco
3 145 (10.59%) HP
3 145 (10.59%) Citrix
4 115 (8.40%) VMware
5 74 (5.41%) Remedy
6 73 (5.33%) Oracle
7 60 (4.38%) F5
8 54 (3.94%) Juniper
9 51 (3.73%) IBM
10 48 (3.51%) McAfee
11 45 (3.29%) SAP
12 40 (2.92%) CheckPoint
13 32 (2.34%) EMC
13 32 (2.34%) ServiceNow
14 30 (2.19%) Splunk
15 28 (2.05%) Dell
16 24 (1.75%) Symantec
17 23 (1.68%) CA
18 22 (1.61%) SolarWinds
Winchester
Deerfoot IT
Rate: £28000 - £30000 per annum
Posted: 17 hours ago
Manchester, Lancashire
Talent International
Rate: £300.00 per day
Posted: 18 hours ago
Leeds
Fruition IT
Rate: £55000 - £60000 per annum + Full Permanent Benefits
Posted: 20 hours ago
Somerset
Whitehall Resources Ltd
Rate: £Market
Posted: Yesterday
Taunton, Somerset
Octopus Computer Associates
Rate: Market
Posted: Yesterday
Leatherhead, Surrey
Stott & May
Rate: From £400 to £500 per day
Posted: Yesterday
Halifax, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: Negotiable
Posted: Yesterday
Manchester, Lancashire
Networking People
Posted: 2 days ago
Manchester, Lancashire
Networking People
Posted: 2 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 2 days ago
South West London
E-synergy Solutions
Rate: £25000 - £26000 per annum
Posted: 2 days ago
Oxfordshire
Hays IT - Uk Posting account
Rate: £27000.00 - £32000.00 per annum
Posted: 2 days ago
Derby, Derbyshire
Thebes IT
Posted: 2 days ago
Manchester, Lancashire
Networking People
Rate: £280 - £290 per day
Posted: 2 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 2 days ago
City, London
Harrington Starr
Rate: £600 - £800 per day
Posted: 6 days ago
Bracknell, Berkshire
TEKsystems
Rate: £120 - £150 per day
Posted: 6 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago
West Midlands
CPS Group
Rate: £300 - 350 per day
Posted: 7 days ago
Bradford
Fruition IT
Posted: 8 days ago