The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Incident Management
Rank 192 182 221
Rank change year-on-year
-10 +39
Contract jobs citing Incident Management 690 656 495
As % of all contract IT jobs located in the UK 1.18% 1.16% 0.93%
As % of the Processes & Methodologies category 1.51% 1.53% 1.24%
Number of daily rates quoted 318 339 255
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£338 £323 £339
Average daily rate % change year-on-year
+4.65% -4.72%
90% offered a daily rate of more than £160 £150 £140
10% offered a daily rate of more than £520 £478 £500
UK excluding London average daily rate £308 £310 £308
% change year-on-year
-0.80% +0.81%
Number of hourly rates quoted 85 76 39
Average hourly rate £17.33 £16.50 £17.00
Average hourly rate % change year-on-year
+5.03% -2.94%
90% offered a hourly rate of more than £12.00 £12.50 £10.50
10% offered a hourly rate of more than £37.09 £26.25 £22.30
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
45639 42994 39933
As % of all contract IT jobs located in the UK 78.18% 76.05% 74.95%
Number of daily rates quoted 29767 26678 24521
Average daily rate £425 £410 £400
Average daily rate % change year-on-year
+3.65% +2.50%
90% offered a daily rate of more than £290 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 1242 1170 1122
Average hourly rate £31.44 £25.00 £30.00
Average hourly rate % change year-on-year
+25.76% -16.66%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £51.17 £55.00 £50.00
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 3 September 2015.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 3 September 2015.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 629 £344 +7.42% 154
London -22 202 £425 +27.81% 50
South East +12 147 £350 +15.89% 31
North West -1 68 £312 +60.01% 15
Yorkshire -7 62 £275 +10.00% 14
City of London +6 50 £425 +21.42% 15
Berkshire +20 49 £313 +7.75% 12
East of England -9 45 £225 -25.00% 10
West Yorkshire -8 44 £275 +10.00% 9
Scotland +8 42 £350 +64.70% 5
Leeds -14 40 £275 +22.22% 7
Buckinghamshire 0 36 £338 -0.73% 3
South West 0 35 £420 +20.00% 8
Milton Keynes +7 32 £350 +2.94% 3
Manchester -6 32 £288 +47.43% 9
Surrey 0 30 £450 +40.62% 3
North East -21 28 £450 +82.18% 4
Cheshire 0 27 £325 +209.52% 2
Hampshire -2 26 £338 +11.75% 11
Reading +13 23 £379 +8.21% 4
Essex +1 22 £326 +81.25% 1
East Midlands -5 22 £275 +75.71% 11
Tyne and Wear -25 21 £450 +35.95% 2
Newcastle upon Tyne -28 21 £450 +35.95% 2
Cambridgeshire -8 18 £115 -66.90% 3
West Midlands -10 17 £288 -8.73% 11
Glasgow +19 16 £375 +102.70% 3
Redhill +3 15 - -
Edinburgh -8 14 £350 - 2
Crewe +7 12 - -

Incident Management
Top 30 Related IT Skills

For the 6 months to 3 September 2015, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 646 (45.37%) ITIL
2 478 (33.57%) Windows
3 324 (22.75%) Service Management
4 291 (20.44%) Problem Management
5 289 (20.29%) Finance
6 281 (19.73%) Change Management
7 276 (19.38%) Microsoft
8 228 (16.01%) Security Cleared
9 221 (15.52%) MS Office
10 199 (13.97%) Active Directory
11 188 (13.20%) MS Excel
12 179 (12.57%) SLA
13 154 (10.81%) SQL
14 153 (10.74%) Linux
14 153 (10.74%) Citrix
14 153 (10.74%) SC Cleared
15 142 (9.97%) Service Delivery
16 139 (9.76%) Analytical Skills
17 137 (9.62%) Cisco
18 128 (8.99%) UNIX
19 127 (8.92%) Windows 7
20 123 (8.64%) VMware
21 118 (8.29%) HP
22 112 (7.87%) ITSM
23 100 (7.02%) Firewall
23 100 (7.02%) Windows Server 2008
24 99 (6.95%) LAN
25 93 (6.53%) Data Centre
26 91 (6.39%) WAN
27 89 (6.25%) Oracle

Incident Management
Top Related IT Skills by Category

For the 6 months to 3 September 2015, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 64 (4.49%) MS Exchange
2 52 (3.65%) SharePoint
3 28 (1.97%) IIS
4 27 (1.90%) Exchange Server 2010
5 18 (1.26%) CMS
6 17 (1.19%) IBM Notes
7 16 (1.12%) JBoss
8 15 (1.05%) Apache
9 14 (0.98%) WebLogic
9 14 (0.98%) Lync
10 9 (0.63%) SharePoint 2013
11 8 (0.56%) WebSphere
11 8 (0.56%) Exchange Server 2007
12 6 (0.42%) Tomcat
12 6 (0.42%) Blackberry Enterprise Server
13 5 (0.35%) Oracle Application Server
13 5 (0.35%) Exchange Server 2013
14 4 (0.28%) OpenStack
15 3 (0.21%) Confluence
15 3 (0.21%) Exstream Dialogue
Applications
1 221 (15.52%) MS Office
2 188 (13.20%) MS Excel
3 33 (2.32%) MS PowerPoint
4 20 (1.40%) MS Visio
5 10 (0.70%) MS Project
6 7 (0.49%) Spreadsheet
7 2 (0.14%) AutoCAD
8 1 (0.070%) Adobe Premiere
8 1 (0.070%) Adobe After Effects
8 1 (0.070%) Photoshop
8 1 (0.070%) Acrobat
8 1 (0.070%) InfoPath
Business Applications
1 20 (1.40%) Remedy ITSM
2 15 (1.05%) SAP EHS
3 10 (0.70%) assyst
4 9 (0.63%) Dynamics CRM
5 7 (0.49%) Oracle EBS
5 7 (0.49%) Oracle EBS R12
6 6 (0.42%) SAP Oil and Gas
7 5 (0.35%) Oracle Applications
7 5 (0.35%) SAP FI
7 5 (0.35%) SAP ERP
8 4 (0.28%) SAP FI/CO
8 4 (0.28%) SAP CO
9 3 (0.21%) Exstream
9 3 (0.21%) SAP CCM
9 3 (0.21%) Oracle General Ledger
10 2 (0.14%) Eagle PACE
10 2 (0.14%) Remedy AR System
10 2 (0.14%) Oracle iProcurement
10 2 (0.14%) Markit EDM
10 2 (0.14%) Oracle Payables
Cloud Services
1 17 (1.19%) Office 365
2 11 (0.77%) Amazon AWS
2 11 (0.77%) SaaS
3 6 (0.42%) Microsoft Azure
3 6 (0.42%) Google Apps
4 4 (0.28%) IaaS
4 4 (0.28%) PaaS
5 2 (0.14%) Google Analytics
6 1 (0.070%) Amazon EC2
6 1 (0.070%) Amazon S3
Communications & Networking
1 100 (7.02%) Firewall
2 99 (6.95%) LAN
3 91 (6.39%) WAN
4 80 (5.62%) TCP/IP
5 70 (4.92%) Internet
6 53 (3.72%) SAN
7 51 (3.58%) DNS
8 45 (3.16%) Network Security
9 40 (2.81%) DHCP
10 35 (2.46%) VPN
11 30 (2.11%) Wireless
12 21 (1.47%) Intrusion Detection
12 21 (1.47%) VoIP
13 17 (1.19%) SSL
14 15 (1.05%) Cisco ASA
15 14 (0.98%) Cisco IOS
16 13 (0.91%) NAS
16 13 (0.91%) OSPF
16 13 (0.91%) LDAP
17 12 (0.84%) FTP
Database & Business Intelligence
1 76 (5.34%) SQL Server
2 37 (2.60%) Oracle Database
3 29 (2.04%) Oracle Database 11g
4 26 (1.83%) DB2
5 22 (1.54%) Data Warehouse
6 21 (1.47%) Relational Database
7 20 (1.40%) Oracle Reports
8 16 (1.12%) SQL Server Reporting Services
9 15 (1.05%) RDBMS
10 13 (0.91%) SQL Server Integration Services
11 12 (0.84%) Sybase ASE
11 12 (0.84%) MySQL
11 12 (0.84%) QlikView
12 10 (0.70%) DTS
13 9 (0.63%) SQL Server 2008
14 8 (0.56%) SQL Server Analysis Services
14 8 (0.56%) Oracle Database 10g
15 7 (0.49%) SQL Server 2012
16 6 (0.42%) BusinessObjects
16 6 (0.42%) OLAP
Development Applications
1 20 (1.40%) Subversion
2 15 (1.05%) Jenkins
3 11 (0.77%) JIRA
3 11 (0.77%) Git (software)
3 11 (0.77%) Visual Studio
4 10 (0.70%) Team Foundation Server
5 6 (0.42%) ClearCase
5 6 (0.42%) Maven
6 4 (0.28%) Bugzilla
6 4 (0.28%) Yeoman
7 3 (0.21%) Oracle APEX
7 3 (0.21%) VSS/SourceSafe
7 3 (0.21%) ClearQuest
7 3 (0.21%) Introscope
7 3 (0.21%) Eclipse
7 3 (0.21%) Toad
7 3 (0.21%) JUnit
8 2 (0.14%) HP UFT
8 2 (0.14%) Oracle Forms
8 2 (0.14%) ERwin
General
1 289 (20.29%) Finance
2 89 (6.25%) Banking
3 61 (4.28%) Telecoms
4 46 (3.23%) Law
5 45 (3.16%) Retail
6 42 (2.95%) Legal
7 38 (2.67%) Investment Banking
8 18 (1.26%) Front Office
9 12 (0.84%) Financial Institution
9 12 (0.84%) Billing
10 11 (0.77%) Manufacturing
11 9 (0.63%) Marketing
12 8 (0.56%) Retail Banking
13 7 (0.49%) Local Government
13 7 (0.49%) Advertising
13 7 (0.49%) Back Office
14 5 (0.35%) Electronics
14 5 (0.35%) Pharmaceutical
14 5 (0.35%) Dutch Language
15 4 (0.28%) French Language
Job Titles
1 427 (29.99%) Analyst
2 182 (12.78%) Service Analyst
3 166 (11.66%) Incident Manager
4 146 (10.25%) Service Desk Analyst
5 133 (9.34%) Support Analyst
6 83 (5.83%) Service Manager
7 69 (4.85%) 1st Line Support
8 67 (4.71%) Support Engineer
9 50 (3.51%) Consultant
10 48 (3.37%) Administrator
11 47 (3.30%) 2nd Line Support
12 46 (3.23%) Applications Support
13 43 (3.02%) Network Engineer
14 36 (2.53%) Problem Manager
15 35 (2.46%) Desktop Support
15 35 (2.46%) Business Analyst
16 32 (2.25%) DBA
17 31 (2.18%) Incident Analyst
18 30 (2.11%) Delivery Manager
19 29 (2.04%) Systems Analyst
Libraries, Frameworks & Software Standards
1 42 (2.95%) HTML
2 34 (2.39%) .NET
3 32 (2.25%) Middleware
4 29 (2.04%) XML
5 13 (0.91%) Web Services
6 11 (0.77%) ASP.NET
6 11 (0.77%) CSS
7 10 (0.70%) Java EE
7 10 (0.70%) Oracle Fusion
8 9 (0.63%) J2EE
9 8 (0.56%) AngularJS
10 7 (0.49%) .NET Framework
11 6 (0.42%) jQuery
12 5 (0.35%) COM+
13 4 (0.28%) Struts
13 4 (0.28%) WebSphere MQ
13 4 (0.28%) TIBCO EMS
13 4 (0.28%) iBATIS
13 4 (0.28%) Spring
14 3 (0.21%) Velocity
Miscellaneous
1 139 (9.76%) Analytical Skills
2 93 (6.53%) Data Centre
3 86 (6.04%) Management Information System
4 62 (4.35%) Blackberry
5 36 (2.53%) Replication
6 31 (2.18%) Clustering
7 24 (1.69%) CMDB
8 21 (1.47%) Mainframe
9 20 (1.40%) AS400
9 20 (1.40%) Statistics
10 17 (1.19%) iSeries
11 15 (1.05%) Video Conferencing
11 15 (1.05%) PKI
11 15 (1.05%) Client/Server
12 14 (0.98%) Cryptography
12 14 (0.98%) iPhone
13 13 (0.91%) NHS
14 12 (0.84%) User Experience
15 10 (0.70%) Fat Client
15 10 (0.70%) Thin Client
Operating Systems
1 478 (33.57%) Windows
2 153 (10.74%) Linux
3 128 (8.99%) UNIX
4 127 (8.92%) Windows 7
5 100 (7.02%) Windows Server 2008
6 69 (4.85%) Windows XP
7 58 (4.07%) Windows Server 2012
8 57 (4.00%) Windows Server 2003
9 38 (2.67%) Windows 8
10 28 (1.97%) Solaris
11 24 (1.69%) Red Hat Enterprise Linux
12 20 (1.40%) AIX
13 14 (0.98%) Android
13 14 (0.98%) Apple iOS
14 13 (0.91%) Mac OS X
15 12 (0.84%) Ubuntu
15 12 (0.84%) CentOS
16 10 (0.70%) zOS
17 8 (0.56%) Windows Vista
18 3 (0.21%) Windows NT
Processes & Methodologies
1 646 (45.37%) ITIL
2 324 (22.75%) Service Management
3 291 (20.44%) Problem Management
4 281 (19.73%) Change Management
5 142 (9.97%) Service Delivery
6 112 (7.87%) ITSM
7 84 (5.90%) Project Management
8 74 (5.20%) Configuration Management
9 73 (5.13%) Root Cause Analysis
10 72 (5.06%) Information Security
11 64 (4.49%) Release Management
12 62 (4.35%) Migration
13 56 (3.93%) Stakeholder Management
14 52 (3.65%) Disaster Recovery
15 50 (3.51%) CRM
15 50 (3.51%) Agile Software Development
16 49 (3.44%) Capacity Management
17 44 (3.09%) SIEM
17 44 (3.09%) Continuous Improvement
18 41 (2.88%) Risk Management
Programming Languages
1 154 (10.81%) SQL
2 51 (3.58%) Java
3 42 (2.95%) Perl
4 35 (2.46%) Shell Script
5 34 (2.39%) PowerShell
6 27 (1.90%) VB
7 23 (1.62%) Python
8 20 (1.40%) C#
9 19 (1.33%) PL/SQL
10 17 (1.19%) JavaScript
11 16 (1.12%) C
11 16 (1.12%) VBScript
12 12 (0.84%) Ruby
13 9 (0.63%) VB6
14 8 (0.56%) C++
15 7 (0.49%) ABAP
15 7 (0.49%) Bash Shell
16 6 (0.42%) C-shell
16 6 (0.42%) VBA
16 6 (0.42%) VB.NET
Qualifications
1 228 (16.01%) Security Cleared
2 153 (10.74%) SC Cleared
3 63 (4.42%) ITIL Certification
4 54 (3.79%) Microsoft Certification
5 49 (3.44%) CISSP
5 49 (3.44%) Degree
6 41 (2.88%) Cisco Certification
7 37 (2.60%) DV Cleared
8 31 (2.18%) CISM
9 28 (1.97%) CCNA
10 23 (1.62%) MCP
11 21 (1.47%) MCITP
12 19 (1.33%) CISA
13 18 (1.26%) CCNP
13 18 (1.26%) MCSA
13 18 (1.26%) ISTQB
14 15 (1.05%) ITIL Foundation Certificate
14 15 (1.05%) MCSE
15 13 (0.91%) MOS
16 12 (0.84%) CRISC
Quality Assurance & Compliance
1 179 (12.57%) SLA
2 45 (3.16%) QA
3 39 (2.74%) ISO/IEC 27001
4 23 (1.62%) Sarbanes-Oxley
5 18 (1.26%) PCI DSS
6 13 (0.91%) COBIT
7 10 (0.70%) ISO 9001
8 8 (0.56%) JSP 440
9 4 (0.28%) ISO/IEC 17799
10 3 (0.21%) TickIT
10 3 (0.21%) BS7799
11 2 (0.14%) Solvency II
12 1 (0.070%) EMIR
12 1 (0.070%) ISO 9000
12 1 (0.070%) GxP
System Software
1 199 (13.97%) Active Directory
2 70 (4.92%) VMware Infrastructure
3 36 (2.53%) Hyper-V
4 28 (1.97%) XenApp
5 23 (1.62%) vSphere
6 17 (1.19%) Oracle RAC
7 12 (0.84%) XenDesktop
7 12 (0.84%) VMware ESXi
8 10 (0.70%) Snort
9 9 (0.63%) XenServer
10 8 (0.56%) Microsoft App-V
11 7 (0.49%) VirtualBox
11 7 (0.49%) Docker
12 6 (0.42%) VMware Server
12 6 (0.42%) Tivoli Workload Scheduler
13 5 (0.35%) UAG
14 4 (0.28%) VMware ESX
14 4 (0.28%) Veritas Cluster Server
15 3 (0.21%) Squid
15 3 (0.21%) Time Sharing Option
Systems Management
1 47 (3.30%) SCOM
2 41 (2.88%) SCCM
3 26 (1.83%) Tivoli
4 23 (1.62%) Oracle RMAN
5 21 (1.47%) HP Quality Center
6 15 (1.05%) Puppet
7 14 (0.98%) SCSM
8 13 (0.91%) SCOrch
8 13 (0.91%) Data Guard
9 12 (0.84%) OpenView
10 11 (0.77%) WhatsUp Gold
10 11 (0.77%) OVSD
11 10 (0.70%) Backup Exec
12 9 (0.63%) Forefront Identity Manager
12 9 (0.63%) Opscode Chef
13 8 (0.56%) Tivoli Storage Manager
13 8 (0.56%) Nagios
14 7 (0.49%) Unicenter
14 7 (0.49%) Control-M
14 7 (0.49%) Vagrant
Vendors
1 276 (19.38%) Microsoft
2 153 (10.74%) Citrix
3 137 (9.62%) Cisco
4 123 (8.64%) VMware
5 118 (8.29%) HP
6 89 (6.25%) Oracle
7 88 (6.18%) Remedy
8 75 (5.27%) SAP
9 67 (4.71%) IBM
10 45 (3.16%) McAfee
11 37 (2.60%) Symantec
11 37 (2.60%) CheckPoint
12 36 (2.53%) Juniper
13 31 (2.18%) Red Hat
14 28 (1.97%) CA
14 28 (1.97%) F5
15 26 (1.83%) ServiceNow
16 22 (1.54%) Dell
17 21 (1.47%) BMC
17 21 (1.47%) Splunk
London
Parkwell Management Consultants
Posted: 4 hours ago
West London
Proactive Appointments
Rate: £350 per day
Posted: 5 hours ago
Bristol, Avon
Coal IT Services
Rate: Up to £120 per day
Posted: 6 hours ago
East Riding of Yorkshire
Real Staffing
Rate: £150 - £250 per day + competitive
Posted: 15 hours ago
Rochdale, Lancashire
Perfect People Recruitment Solutions Ltd
Rate: to £300 per day dependent upon experience
Posted: 22 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £30.90 - £43.28 per hour
Posted: Yesterday
Reading, Berkshire
Circle Recruitment
Rate: £350 - £410 per day
Posted: Yesterday
Edinburgh, Midlothian
Lorien Resourcing
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: Yesterday
City, London
Thebes IT
Posted: Yesterday
Berkshire
Hydrogen Group
Rate: £400.00 - £450.00 per day
Posted: 2 days ago
London
Streamline Connections
Rate: £600 - £750 per day
Posted: 2 days ago
Rickmansworth, Hertfordshire
Coal IT Services
Rate: From £160 to £160 per annum
Posted: 2 days ago
London
Information Technology Services
Rate: £33k - 37k per year + benefits
Posted: 2 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 6 days ago
City, London
Lorien Resourcing
Rate: £400 - £425 per day
Posted: 6 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 8 days ago
Berkshire
Hays IT - Uk Posting account
Rate: £38000.00 - £42000.00 per day + Depending on Experience
Posted: 9 days ago
Leicestershire
Ampersand Consulting
Rate: £36000 - £41000 per annum
Posted: 9 days ago
Leicestershire
Ampersand Consulting
Rate: £36000 - £41000 per annum
Posted: 10 days ago