The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Incident Management
UK
Rank 212 197 193
Rank change year-on-year
-15 -4
Contract jobs citing Incident Management 521 634 594
As % of all contract IT jobs located in the UK 1.16% 1.27% 1.17%
As % of the Processes & Methodologies category 1.42% 1.56% 1.49%
Number of daily rates quoted 295 333 311
Median daily rate £375 £350 £350
Median daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £130 £130 £155
10% offered a daily rate of more than £525 £512 £500
UK excluding London median daily rate £340 £316 £310
% change year-on-year
+7.50% +2.01%
Number of hourly rates quoted 35 62 71
Median hourly rate £15.00 £16.75 £16.16
Median hourly rate % change year-on-year
-10.44% +3.65%
90% offered a hourly rate of more than £11.69 £10.73 £11.50
10% offered a hourly rate of more than £23.75 £27.85 £27.83
UK excluding London median hourly rate £15.00 £16.75 £15.79
% change year-on-year
-10.44% +6.07%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
36787 40770 39839
As % of all contract IT jobs located in the UK 82.22% 81.73% 78.55%
Number of daily rates quoted 24383 26360 25795
Median daily rate £450 £425 £423
Median daily rate % change year-on-year
+5.88% +0.59%
90% offered a daily rate of more than £300 £293 £281
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 934 1195 1065
Median hourly rate £33.28 £37.50 £25.00
Median hourly rate % change year-on-year
-11.25% +50.00%
90% offered a hourly rate of more than £12.50 £13.00 £12.00
10% offered a hourly rate of more than £50.00 £55.00 £47.50
UK excluding London median hourly rate £35.00 £39.00 £26.00
% change year-on-year
-10.25% +50.00%

Incident Management
Jobs Demand Trend

The demand trend of contract jobs citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 16 January 2017.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 16 January 2017.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -28 484 £375 +7.14% 103
London -23 136 £450 +5.88% 42
South East -41 117 £350 - 17
South West +26 43 £300 +30.43% 6
West Midlands 0 37 £425 +84.78% 4
North West +30 36 £180 -52.00% 7
Buckinghamshire -7 34 £405 +6.57% 3
Yorkshire -20 33 £425 +30.76% 4
Milton Keynes +1 32 £405 +4.51% 3
Berkshire -29 30 £275 -21.42% 2
West Yorkshire -13 29 £493 +51.53% 3
East Midlands +24 27 £340 -20.93% 5
North East -10 26 £405 +52.83% 2
Tyne and Wear -13 24 £410 +54.71% 2
East of England -21 24 £325 -17.46% 14
Leeds -23 24 £468 +43.84% 2
Newcastle upon Tyne -17 21 £405 +52.83% 1
City of London -10 20 £463 +8.82% 12
Scotland +20 19 £155 -41.50% 5
Hampshire +11 19 £405 +113.15% 5
Surrey +4 19 £340 -24.44% 2
Bristol +14 16 £313 +160.41% 2
Nottinghamshire +13 16 £340 +13.33% 2
Cheshire +32 15 £130 -72.63% 1
Gloucestershire +12 13 £110 -67.64% 1
Nottingham +9 13 £340 +13.33%
Reading -14 12 - -
Manchester +8 11 £150 -53.84% 3
Wiltshire -6 11 £230 -
Warrington +25 10 £130 -77.39%

Incident Management
Top 30 Related IT Skills

For the 6 months to 16 January 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 487 (41.55%) ITIL
2 378 (32.25%) Windows
3 276 (23.55%) Problem Management
4 265 (22.61%) Change Management
5 261 (22.27%) Microsoft
6 235 (20.05%) Finance
7 211 (18.00%) Active Directory
8 201 (17.15%) Service Management
9 181 (15.44%) SLA
10 168 (14.33%) Security Cleared
11 154 (13.14%) Information Security
12 152 (12.97%) SQL
13 141 (12.03%) Linux
14 139 (11.86%) Unix
15 137 (11.69%) MS Office
16 133 (11.35%) VMware
16 133 (11.35%) Analytical Skills
17 123 (10.49%) MS Excel
17 123 (10.49%) SC Cleared
18 121 (10.32%) Firewall
19 120 (10.24%) Windows 7
20 119 (10.15%) Windows Server
21 101 (8.62%) Service Delivery
22 100 (8.53%) Cybersecurity
23 98 (8.36%) Management Information System
24 97 (8.28%) DNS
25 96 (8.19%) ITSM
26 95 (8.11%) HP
27 94 (8.02%) Data Centre
28 92 (7.85%) ITIL V3

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (4.10%) MS Exchange
2 35 (2.99%) IIS
3 31 (2.65%) SharePoint
4 23 (1.96%) Tomcat
5 21 (1.79%) WebLogic
6 20 (1.71%) IBM Notes
7 19 (1.62%) Apache
8 18 (1.54%) JBoss
8 18 (1.54%) Skype for Business
9 17 (1.45%) Exchange Server 2010
10 12 (1.02%) Exchange Server 2013
10 12 (1.02%) Oracle SOA Suite
11 10 (0.85%) SharePoint 2013
12 9 (0.77%) WebSphere
13 8 (0.68%) SAS
14 6 (0.51%) OpenStack
15 5 (0.43%) Confluence
15 5 (0.43%) SharePoint 2010
16 4 (0.34%) Office Communications Server
16 4 (0.34%) Oracle Application Server
Applications
1 137 (11.69%) MS Office
2 123 (10.49%) MS Excel
3 22 (1.88%) MS PowerPoint
4 9 (0.77%) Spreadsheet
5 5 (0.43%) MS Visio
6 3 (0.26%) MS Project
7 1 (0.085%) Acrobat
Business Applications
1 16 (1.37%) Remedy ITSM
2 9 (0.77%) Oracle EBS
3 7 (0.60%) Dynamics CRM
3 7 (0.60%) Markit EDM
4 5 (0.43%) assyst
5 4 (0.34%) Oracle Cash Management
5 4 (0.34%) Oracle EBS R12
5 4 (0.34%) Oracle General Ledger
5 4 (0.34%) Oracle Payables
5 4 (0.34%) RMDS
6 3 (0.26%) SAP Retail
6 3 (0.26%) SAP SD
7 2 (0.17%) Oracle Applications
7 2 (0.17%) SAP HCM
7 2 (0.17%) Temenos T24
8 1 (0.085%) SAP CO
8 1 (0.085%) SAP EHS
8 1 (0.085%) SAP FI/CO
8 1 (0.085%) SAP GRC
8 1 (0.085%) Sophis RISQUE
Cloud Services
1 38 (3.24%) Office 365
2 29 (2.47%) SaaS
3 24 (2.05%) Amazon AWS
3 24 (2.05%) IaaS
3 24 (2.05%) PaaS
4 17 (1.45%) Microsoft Azure
5 6 (0.51%) Cloud Computing
5 6 (0.51%) Google Drive
6 5 (0.43%) GitHub
7 4 (0.34%) Google Cloud Platform
8 1 (0.085%) HP Helion
8 1 (0.085%) SuccessFactors
Communications & Networking
1 121 (10.32%) Firewall
2 97 (8.28%) DNS
3 77 (6.57%) TCP/IP
4 60 (5.12%) WAN
5 54 (4.61%) DHCP
6 49 (4.18%) Internet
7 44 (3.75%) LAN
8 43 (3.67%) Network Security
9 42 (3.58%) VPN
10 41 (3.50%) Intrusion Detection
11 38 (3.24%) SAN
11 38 (3.24%) Wireless
12 30 (2.56%) MPLS
13 28 (2.39%) LDAP
14 26 (2.22%) Cisco ASA
15 21 (1.79%) SSL
16 20 (1.71%) Cisco Nexus
17 17 (1.45%) SNMP
18 16 (1.37%) HTTP
19 14 (1.19%) Ethernet
Database & Business Intelligence
1 70 (5.97%) SQL Server
2 20 (1.71%) PostgreSQL
3 14 (1.19%) Oracle Database
4 13 (1.11%) MySQL
5 12 (1.02%) SQL Server 2008
6 11 (0.94%) DB2
6 11 (0.94%) Relational Database
7 10 (0.85%) Big Data
8 9 (0.77%) Oracle Reports
8 9 (0.77%) RDBMS
8 9 (0.77%) SQL Server Integration Services
8 9 (0.77%) SQL Server Reporting Services
9 8 (0.68%) Data Warehouse
9 8 (0.68%) Hadoop
9 8 (0.68%) SQL Server 2014
10 7 (0.60%) Oracle Database 12c
11 6 (0.51%) SQL Server 2012
11 6 (0.51%) SQL Server Analysis Services
12 5 (0.43%) Sybase IQ
13 4 (0.34%) MongoDB
Development Applications
1 22 (1.88%) JIRA
2 13 (1.11%) Octopus Deploy
3 11 (0.94%) TeamCity
4 10 (0.85%) Team Foundation Server
5 9 (0.77%) Atlassian Bamboo
5 9 (0.77%) Hudson
5 9 (0.77%) MSBuild
6 8 (0.68%) Jenkins
7 5 (0.43%) Subversion
8 4 (0.34%) Ant
8 4 (0.34%) Git (software)
8 4 (0.34%) Sonatype Nexus
9 3 (0.26%) MSI
10 2 (0.17%) HP UFT
10 2 (0.17%) Oracle Forms
10 2 (0.17%) Vagrant
11 1 (0.085%) AdminStudio
11 1 (0.085%) CA Gen
11 1 (0.085%) Introscope
11 1 (0.085%) Redmine
General
1 235 (20.05%) Finance
2 88 (7.51%) Banking
3 61 (5.20%) Telecoms
4 37 (3.16%) Retail
5 33 (2.82%) Billing
6 22 (1.88%) Law
6 22 (1.88%) Legal
7 19 (1.62%) Financial Institution
8 17 (1.45%) Investment Banking
9 9 (0.77%) Front Office
10 7 (0.60%) Back Office
10 7 (0.60%) Electronics
10 7 (0.60%) Manufacturing
10 7 (0.60%) Publishing
11 4 (0.34%) General Ledger
11 4 (0.34%) Korean Language
11 4 (0.34%) Local Government
11 4 (0.34%) Marketing
12 3 (0.26%) Games
13 2 (0.17%) Military
Job Titles
1 343 (29.27%) Analyst
2 103 (8.79%) Service Analyst
3 92 (7.85%) Service Desk Analyst
4 89 (7.59%) Support Engineer
5 87 (7.42%) Incident Manager
6 78 (6.66%) Support Analyst
7 75 (6.40%) Administrator
8 67 (5.72%) Security Analyst
9 51 (4.35%) Help Desk Analyst
10 48 (4.10%) IT Analyst
11 43 (3.67%) Service Manager
12 40 (3.41%) Consultant
13 39 (3.33%) 2nd Line Support
14 38 (3.24%) Architect
14 38 (3.24%) Help Desk Support
14 38 (3.24%) Security Manager
15 37 (3.16%) DBA
16 36 (3.07%) IT Support
17 34 (2.90%) 1st Line Support
18 33 (2.82%) Network Engineer
Libraries, Frameworks & Software Standards
1 27 (2.30%) Middleware
2 25 (2.13%) .NET
3 13 (1.11%) Web Services
4 9 (0.77%) 802.1X
5 8 (0.68%) HTML
5 8 (0.68%) XML
6 6 (0.51%) FIX Protocol
6 6 (0.51%) J2EE
7 5 (0.43%) ASP.NET
7 5 (0.43%) Rendezvous
8 4 (0.34%) CSS
8 4 (0.34%) MSMQ
8 4 (0.34%) Oracle Fusion
8 4 (0.34%) WCF
9 3 (0.26%) ActiveMQ
9 3 (0.26%) ADO.NET
9 3 (0.26%) HTML5
9 3 (0.26%) SOAP
9 3 (0.26%) Spring
9 3 (0.26%) WPF
Miscellaneous
1 133 (11.35%) Analytical Skills
2 98 (8.36%) Management Information System
3 94 (8.02%) Data Centre
4 31 (2.65%) Security Operations Centre
5 30 (2.56%) Blackberry
6 27 (2.30%) Fat Client
6 27 (2.30%) Thin Client
7 25 (2.13%) CMDB
8 23 (1.96%) Computer Science
8 23 (1.96%) Driving Licence
9 21 (1.79%) Smartphone
10 20 (1.71%) Cryptography
10 20 (1.71%) Video Conferencing
10 20 (1.71%) Virtual Team
11 17 (1.45%) Replication
12 16 (1.37%) Enterprise Software
13 13 (1.11%) iSeries
13 13 (1.11%) PDA
14 11 (0.94%) Clustering
14 11 (0.94%) Visualisation
Operating Systems
1 378 (32.25%) Windows
2 141 (12.03%) Linux
3 139 (11.86%) Unix
4 120 (10.24%) Windows 7
5 119 (10.15%) Windows Server
6 68 (5.80%) Windows Server 2008
7 50 (4.27%) Windows Server 2012
8 48 (4.10%) Solaris
9 39 (3.33%) Windows Server 2003
10 33 (2.82%) AIX
10 33 (2.82%) Windows XP
11 32 (2.73%) Windows 8
12 28 (2.39%) Android
13 19 (1.62%) Red Hat Enterprise Linux
14 17 (1.45%) Apple iOS
15 16 (1.37%) Windows 10
16 8 (0.68%) zOS
17 7 (0.60%) Mac OS
18 5 (0.43%) OpenVMS
18 5 (0.43%) Windows 2000
Processes & Methodologies
1 487 (41.55%) ITIL
2 276 (23.55%) Problem Management
3 265 (22.61%) Change Management
4 201 (17.15%) Service Management
5 154 (13.14%) Information Security
6 101 (8.62%) Service Delivery
7 100 (8.53%) Cybersecurity
8 96 (8.19%) ITSM
9 92 (7.85%) ITIL V3
10 85 (7.25%) Risk Management
11 79 (6.74%) Project Management
12 70 (5.97%) Release Management
13 69 (5.89%) Root Cause Analysis
14 67 (5.72%) Stakeholder Management
15 65 (5.55%) Agile Software Development
16 62 (5.29%) Migration
17 61 (5.20%) Security Operations
18 58 (4.95%) Continuous Improvement
19 57 (4.86%) Configuration Management
20 55 (4.69%) SIEM
Programming Languages
1 152 (12.97%) SQL
2 58 (4.95%) Java
3 55 (4.69%) PowerShell
4 42 (3.58%) Perl
5 29 (2.47%) Python
6 19 (1.62%) Shell Script
7 14 (1.19%) VB
8 11 (0.94%) T-SQL
9 9 (0.77%) Bash Shell
9 9 (0.77%) C++
9 9 (0.77%) JavaScript
10 8 (0.68%) C#
11 7 (0.60%) Ruby
11 7 (0.60%) VBScript
12 5 (0.43%) Korn
13 4 (0.34%) C
13 4 (0.34%) Jython
14 3 (0.26%) PHP
14 3 (0.26%) R
15 2 (0.17%) PL/SQL
Qualifications
1 168 (14.33%) Security Cleared
2 123 (10.49%) SC Cleared
3 60 (5.12%) Degree
4 58 (4.95%) CISSP
5 53 (4.52%) ITIL Certification
6 50 (4.27%) Cisco Certification
7 42 (3.58%) Microsoft Certification
8 36 (3.07%) CCNP
9 33 (2.82%) BPSS Clearance
10 30 (2.56%) DV Cleared
11 28 (2.39%) CISM
12 27 (2.30%) CCNA
13 24 (2.05%) CEH
14 23 (1.96%) CISA
15 19 (1.62%) MCP
16 18 (1.54%) GIAC
17 17 (1.45%) GCIH
18 16 (1.37%) MCSE
19 14 (1.19%) ITIL Foundation Certificate
20 13 (1.11%) MCDST
Quality Assurance & Compliance
1 181 (15.44%) SLA
2 52 (4.44%) ISO/IEC 27001
3 43 (3.67%) Disclosure Scotland
4 37 (3.16%) PCI DSS
5 22 (1.88%) QA
6 17 (1.45%) ISO 9001
7 7 (0.60%) RMADS
7 7 (0.60%) Sarbanes-Oxley
8 5 (0.43%) HMG Security Policy Framework
8 5 (0.43%) ISO27002
9 4 (0.34%) ISO22301
10 2 (0.17%) BS7799
10 2 (0.17%) Data Quality
10 2 (0.17%) GDPR
10 2 (0.17%) MiFID
10 2 (0.17%) SEPA
11 1 (0.085%) BS25999
11 1 (0.085%) EMIR
System Software
1 211 (18.00%) Active Directory
2 91 (7.76%) VMware Infrastructure
3 28 (2.39%) Hyper-V
4 27 (2.30%) VMware ESX
5 26 (2.22%) XenApp
6 20 (1.71%) Microsoft App-V
6 20 (1.71%) XenDesktop
7 15 (1.28%) BitLocker
8 12 (1.02%) Virtual Desktop
9 10 (0.85%) VMware ESXi
10 9 (0.77%) Virtual Machines
11 8 (0.68%) vSphere
12 7 (0.60%) SRDF
12 7 (0.60%) Veritas Cluster Server
12 7 (0.60%) Veritas Volume Manager
13 6 (0.51%) Terminal Services
14 5 (0.43%) RACF
14 5 (0.43%) vCloud
15 3 (0.26%) KVM
15 3 (0.26%) Tivoli Workload Scheduler
Systems Management
1 46 (3.92%) SCCM
2 33 (2.82%) Puppet
3 20 (1.71%) Opscode Chef
3 20 (1.71%) Symantec Endpoint Protection
4 16 (1.37%) Systems Management Server (SMS)
5 12 (1.02%) HP SiteScope
5 12 (1.02%) Tivoli
6 11 (0.94%) Ansible
6 11 (0.94%) ITRS Geneos
7 10 (0.85%) Nagios
8 9 (0.77%) NetBackup
8 9 (0.77%) Network Intrusion Detection System
8 9 (0.77%) WSUS
9 8 (0.68%) vRealize
10 7 (0.60%) CSIRT
11 6 (0.51%) Dollar Universe
11 6 (0.51%) Nessus
11 6 (0.51%) Red Hat Satellite
11 6 (0.51%) SCOM
11 6 (0.51%) Tivoli Storage Manager
Vendors
1 261 (22.27%) Microsoft
2 133 (11.35%) VMware
3 95 (8.11%) HP
4 91 (7.76%) Cisco
5 90 (7.68%) Oracle
6 82 (7.00%) Citrix
7 71 (6.06%) ServiceNow
8 43 (3.67%) Remedy
9 42 (3.58%) SAP
10 38 (3.24%) CheckPoint
11 37 (3.16%) Splunk
12 35 (2.99%) Dell
13 34 (2.90%) F5
14 29 (2.47%) CA
14 29 (2.47%) IBM
15 26 (2.22%) Symantec
16 21 (1.79%) BMC
16 21 (1.79%) Juniper
17 20 (1.71%) EMC
17 20 (1.71%) Lotus
Luton
Interquest - IQ Tech
Rate: £300 - £330 per day
Posted: Yesterday
Nottinghamshire
Spring Technology
Posted: 15 hours ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 8 hours ago
South East London
360 Resourcing Solutions
Rate: £30931.00 to £43668.00 per year
Posted: 3 days ago
London
onezeero.
Rate: £400 - £450 per day +
Posted: 10 hours ago
London
Ebury
Rate: £170.00 per day
Posted: 3 days ago
Hertfordshire
Spring Technology
Posted: 3 days ago
Edinburgh, Midlothian
Experis Ltd
Rate: £200.00 - £250.00 per day
Posted: 9 hours ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Rate: £14.25 per hour
Posted: 3 days ago
London
Spring Technology
Posted: 4 days ago
Leeds, West Yorkshire
Spring Technology
Rate: £425.00 per day
Posted: 6 days ago
Telford, Shropshire
Experis Ltd
Rate: £372.00 - £418.00 per day
Posted: 3 days ago
Nottinghamshire
Spring Technology
Posted: 6 days ago
London
Computer Futures
Rate: competitive
Posted: 5 days ago
Gloucester, Gloucestershire
Haybrook IT Resourcing Ltd
Rate: From £100 to £120 per day
Posted: 6 days ago
Feltham
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 3 days ago
City, London
Ebury
Rate: £320.00 - £330.00 per day
Posted: 4 days ago
City, London
Asset Resourcing Ltd
Rate: £35000 - £38000 per annum + benefits
Posted: 3 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Rate: From £20,000 to £25,000 per annum Competitive salary & excellent benef
Posted: 4 days ago
London
Careerwise UK Limited
Rate: £500 - £550 per day
Posted: 6 days ago