Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.
| Incident Management |
| 3 months to
16 May 2012 | Same period 2011 | Same period 2010 |
| Rank | 197 | 186 | 266 |
| Rank change year-on-year |
 -11 |  +80 |
|
| Matching contract IT job ads | 544 | 595 | 306 |
| As % of all contract IT jobs located in the UK | 0.919 % | 0.970 % | 0.556 % |
| As % of the Processes & Methodologies category | 1.376 % | 1.452 % | 0.883 % |
| Number of daily rates quoted | 215 | 298 | 145 |
| Average daily rate | £358 | £375 | £300 |
| Average daily rate % change year-on-year | |
| 90% of contracts offered a daily rate of more than | £180 | £220 | £100 |
| 10% of contracts offered a daily rate of more than | £493 | £500 | £509 |
| UK excluding London average daily rate | £325 | £300 | £200 |
| % change year-on-year | |
| Number of hourly rates quoted | 66 | 60 | 32 |
| Average hourly rate | £16.47 | £15.00 | £15.25 |
| Average hourly rate % change year-on-year | |
| 90% of contracts offered a hourly rate of more than | £10.06 | £9.18 | £11.08 |
| 10% of contracts offered a hourly rate of more than | £35.00 | £30.00 | £25.65 |
| UK excluding London average hourly rate | £16.00 | £15.00 | £13.00 |
| % change year-on-year | |
|
|
Contract IT job ads with a match in the
Processes & Methodologies category | 39542 | 40992 | 34637 |
| As % of all contract IT jobs located in the UK | 66.81 % | 66.80 % | 62.91 % |
| Number of daily rates quoted | 22721 | 23308 | 17347 |
| Average daily rate | £403 | £440 | £413 |
| Average daily rate % change year-on-year | |
| 90% of contracts offered a daily rate of more than | £275 | £275 | £250 |
| 10% of contracts offered a daily rate of more than | £585 | £600 | £600 |
| UK excluding London average daily rate | £365 | £375 | £350 |
| % change year-on-year | |
| Number of hourly rates quoted | 1277 | 1463 | 1258 |
| Average hourly rate | £25.00 | £29.00 | £25.00 |
| Average hourly rate % change year-on-year | |
| 90% of contracts offered a hourly rate of more than | £13.00 | £13.50 | £13.00 |
| 10% of contracts offered a hourly rate of more than | £45.00 | £45.00 | £45.00 |
| UK excluding London average hourly rate | £25.00 | £30.00 | £25.00 |
| % change year-on-year | |
