The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Incident Management
Rank 186 173 209
Rank change year-on-year
-13 +36
Contract jobs citing Incident Management 734 739 591
As % of all contract IT jobs located in the UK 1.38% 1.32% 1.10%
As % of the Processes & Methodologies category 1.68% 1.66% 1.40%
Number of daily rates quoted 420 370 312
Median daily rate £325 £350 £349
Median daily rate % change year-on-year
-7.14% +0.36%
90% offered a daily rate of more than £170 £150 £150
10% offered a daily rate of more than £529 £525 £532
UK excluding London median daily rate £300 £350 £305
% change year-on-year
-14.28% +14.75%
Number of hourly rates quoted 93 106 73
Median hourly rate £16.50 £15.75 £17.50
Median hourly rate % change year-on-year
+4.76% -10.00%
90% offered a hourly rate of more than £12.50 £11.75 £12.57
10% offered a hourly rate of more than £27.00 £22.50 £72.50
UK excluding London median hourly rate £16.50 £15.00 £17.50
% change year-on-year
+10.00% -14.28%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
43626 44488 42241
As % of all contract IT jobs located in the UK 82.20% 79.57% 78.30%
Number of daily rates quoted 29009 28650 26554
Median daily rate £438 £413 £400
Median daily rate % change year-on-year
+6.06% +3.12%
90% offered a daily rate of more than £300 £285 £275
10% offered a daily rate of more than £600 £575 £565
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1028 1199 1213
Median hourly rate £28.00 £29.00 £27.50
Median hourly rate % change year-on-year
-3.44% +5.45%
90% offered a hourly rate of more than £12.58 £12.40 £13.00
10% offered a hourly rate of more than £49.00 £50.00 £47.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Incident Management
Jobs Demand Trend

The demand trend of contract jobs citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 26 June 2016.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 26 June 2016.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 696 £325 -8.45% 139
London +26 200 £388 -8.82% 41
South East -29 129 £300 -23.07% 20
North East +11 123 £260 -22.38% 5
Tyne and Wear +5 122 £260 -22.38% 2
Newcastle upon Tyne +7 121 £260 -22.38% 1
East of England +19 74 £333 -5.00% 9
Berkshire -9 62 £275 -21.42% 5
Essex +13 54 £200 -42.85% 2
North West -20 53 £408 +150.76% 10
Colchester -3 44 - - 1
Yorkshire -29 39 £425 +60.37% 13
City of London +30 38 £408 +1.87% 14
Scotland -33 29 £442 +26.28% 8
West Midlands -12 28 £310 -11.42% 19
South West -21 27 £325 -18.75% 12
Manchester -20 23 £338 +150.00% 2
West Yorkshire -21 23 £425 +60.37% 8
Reading -5 21 £380 +3.75% 2
East Midlands +5 20 £513 +28.12% 10
Leeds -29 19 £425 +60.37% 6
Surrey -16 18 £268 -40.55% 2
Edinburgh -22 18 £450 +28.57% 3
Newbury +5 16 £275 -29.03% 1
Buckinghamshire +2 16 £375 -3.84% 3
Cheshire -9 15 £452 +24.84% 3
Cambridgeshire +17 14 £340 +35.05% 1
Cambridge +24 13 £340 -17.57% 1
Hampshire -10 13 £350 +3.70% 5
Lancashire +6 11 £413 - 3

Incident Management
Top 30 Related IT Skills

For the 6 months to 26 June 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 650 (45.20%) ITIL
2 517 (35.95%) Windows
3 353 (24.55%) Problem Management
4 340 (23.64%) Change Management
5 333 (23.16%) Finance
6 290 (20.17%) Microsoft
7 286 (19.89%) Active Directory
8 274 (19.05%) SLA
9 253 (17.59%) Service Management
10 210 (14.60%) Citrix
11 207 (14.39%) Security Cleared
12 205 (14.26%) Windows 7
12 205 (14.26%) SQL
13 197 (13.70%) MS Excel
14 196 (13.63%) Unix
15 187 (13.00%) MS Office
16 182 (12.66%) Linux
17 172 (11.96%) Windows Server
18 156 (10.85%) Service Delivery
19 152 (10.57%) VMware
20 149 (10.36%) HP
21 139 (9.67%) SC Cleared
22 125 (8.69%) Banking
23 124 (8.62%) Management Information System
24 119 (8.28%) Project Management
25 109 (7.58%) Firewall
26 108 (7.51%) Cisco
26 108 (7.51%) Root Cause Analysis
27 107 (7.44%) DNS
28 106 (7.37%) Configuration Management

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 65 (4.52%) SharePoint
2 54 (3.76%) MS Exchange
3 33 (2.29%) Skype for Business
4 27 (1.88%) IBM Notes
4 27 (1.88%) JBoss
5 26 (1.81%) Exchange Server 2010
5 26 (1.81%) IIS
6 23 (1.60%) WebLogic
7 20 (1.39%) Apache
7 20 (1.39%) Exchange Server 2013
8 15 (1.04%) CMS
9 14 (0.97%) WebSphere
10 13 (0.90%) SharePoint 2013
10 13 (0.90%) Tomcat
11 11 (0.76%) Elasticsearch
11 11 (0.76%) Office Communications Server
11 11 (0.76%) SharePoint 2010
12 9 (0.63%) Jetty
13 7 (0.49%) GlassFish
14 6 (0.42%) Blackberry Enterprise Server
Applications
1 197 (13.70%) MS Excel
2 187 (13.00%) MS Office
3 12 (0.83%) MS PowerPoint
4 11 (0.76%) Acrobat
5 10 (0.70%) MS Project
6 7 (0.49%) InfoPath
7 6 (0.42%) MS Visio
7 6 (0.42%) Spreadsheet
8 1 (0.070%) Adobe After Effects
8 1 (0.070%) Adobe Premiere
8 1 (0.070%) Photoshop
Business Applications
1 25 (1.74%) Remedy ITSM
2 6 (0.42%) assyst
3 5 (0.35%) Dynamics CRM
4 4 (0.28%) Oracle EBS
5 2 (0.14%) Dynamics NAV
5 2 (0.14%) LatentZero
5 2 (0.14%) Minerva
5 2 (0.14%) SAP EHS
5 2 (0.14%) SAP Oil and Gas
5 2 (0.14%) Temenos T24
6 1 (0.070%) Endur
6 1 (0.070%) HFM
6 1 (0.070%) Oracle Cash Management
6 1 (0.070%) Oracle EBS R12
6 1 (0.070%) Oracle Financials
6 1 (0.070%) Remedy AR System
6 1 (0.070%) Summit
6 1 (0.070%) SunGard GMI
Cloud Services
1 38 (2.64%) Office 365
2 18 (1.25%) Amazon AWS
3 13 (0.90%) SaaS
4 12 (0.83%) Microsoft Azure
5 5 (0.35%) Amazon CloudWatch
5 5 (0.35%) AWS Lambda
5 5 (0.35%) Google Apps
6 3 (0.21%) Basecamp
6 3 (0.21%) IaaS
6 3 (0.21%) PaaS
7 2 (0.14%) AWS CloudFormation
7 2 (0.14%) Trello
8 1 (0.070%) Google Drive
Communications & Networking
1 109 (7.58%) Firewall
2 107 (7.44%) DNS
3 95 (6.61%) TCP/IP
4 74 (5.15%) SAN
5 63 (4.38%) Internet
6 62 (4.31%) DHCP
7 59 (4.10%) LAN
7 59 (4.10%) WAN
8 43 (2.99%) Intrusion Detection
9 42 (2.92%) VPN
10 36 (2.50%) LDAP
11 33 (2.29%) MPLS
12 30 (2.09%) SSL
13 29 (2.02%) Network Security
14 21 (1.46%) Skype
15 20 (1.39%) HTTP
16 19 (1.32%) Cisco ASA
16 19 (1.32%) Ethernet
16 19 (1.32%) VoIP
17 17 (1.18%) NetScaler
Database & Business Intelligence
1 93 (6.47%) SQL Server
2 53 (3.69%) DB2
3 23 (1.60%) SQL Server 2012
4 19 (1.32%) SQL Server 2008
5 17 (1.18%) Data Warehouse
5 17 (1.18%) MySQL
6 16 (1.11%) SQL Server 2005
7 14 (0.97%) PostgreSQL
8 12 (0.83%) SQL Server Integration Services
9 10 (0.70%) SQL Server Reporting Services
10 9 (0.63%) BusinessObjects
10 9 (0.63%) SQL Server 2000
11 8 (0.56%) Business Intelligence Development Studio
11 8 (0.56%) MS Access
11 8 (0.56%) Oracle Database
11 8 (0.56%) Relational Database
12 7 (0.49%) QlikView
13 5 (0.35%) Amazon RDS
13 5 (0.35%) OLAP
13 5 (0.35%) SQL Server Analysis Services
Development Applications
1 21 (1.46%) JIRA
2 10 (0.70%) SQL Server Management Studio (SSMS)
3 9 (0.63%) Team Foundation Server
4 7 (0.49%) MSI
5 6 (0.42%) Ant
6 5 (0.35%) Introscope
6 5 (0.35%) Jenkins
7 3 (0.21%) Eclipse
7 3 (0.21%) FitNesse
7 3 (0.21%) Git (software)
7 3 (0.21%) JUnit
7 3 (0.21%) Maven
8 2 (0.14%) eggPlant
8 2 (0.14%) HP UFT
8 2 (0.14%) Selenium
8 2 (0.14%) SoapUI
8 2 (0.14%) Subversion
9 1 (0.070%) Artifactory
9 1 (0.070%) SpecFlow
9 1 (0.070%) VisualVM
General
1 333 (23.16%) Finance
2 125 (8.69%) Banking
3 72 (5.01%) Law
4 58 (4.03%) Telecoms
5 49 (3.41%) Front Office
6 37 (2.57%) Financial Institution
7 33 (2.29%) Retail
8 21 (1.46%) Billing
8 21 (1.46%) Investment Banking
9 17 (1.18%) Legal
10 15 (1.04%) Back Office
11 9 (0.63%) Games
12 8 (0.56%) Pharmaceutical
13 7 (0.49%) German Language
13 7 (0.49%) Manufacturing
13 7 (0.49%) Spanish Language
14 5 (0.35%) Advertising
14 5 (0.35%) Italian Language
14 5 (0.35%) Marketing
15 4 (0.28%) Publishing
Job Titles
1 399 (27.75%) Analyst
2 169 (11.75%) Service Analyst
3 154 (10.71%) Service Desk Analyst
4 121 (8.41%) Incident Manager
5 107 (7.44%) Support Engineer
6 106 (7.37%) Support Analyst
7 90 (6.26%) Help Desk Analyst
8 82 (5.70%) Administrator
9 79 (5.49%) Service Manager
10 61 (4.24%) Consultant
11 54 (3.76%) Security Analyst
12 53 (3.69%) IT Analyst
13 51 (3.55%) Network Engineer
13 51 (3.55%) Service Desk Support
14 48 (3.34%) Applications Support
15 47 (3.27%) 2nd Line Support
16 45 (3.13%) IT Manager
17 44 (3.06%) 1st Line Support
18 41 (2.85%) Help Desk Support
18 41 (2.85%) ITIL Manager
Libraries, Frameworks & Software Standards
1 38 (2.64%) HTML
2 30 (2.09%) .NET
3 28 (1.95%) Middleware
4 23 (1.60%) XML
5 22 (1.53%) Web Services
6 13 (0.90%) .NET Framework
7 12 (0.83%) CSS
8 11 (0.76%) Ajax
8 11 (0.76%) FIX Protocol
9 10 (0.70%) 802.1X
10 9 (0.63%) ELK Stack
10 9 (0.63%) J2EE
11 8 (0.56%) SOAP
12 7 (0.49%) ASP.NET
12 7 (0.49%) WebSphere MQ
13 6 (0.42%) LAMP
13 6 (0.42%) Regular Expression
14 5 (0.35%) Entity Framework
14 5 (0.35%) Hibernate
14 5 (0.35%) Struts
Miscellaneous
1 124 (8.62%) Management Information System
2 103 (7.16%) Data Centre
3 102 (7.09%) Analytical Skills
4 89 (6.19%) Blackberry
5 36 (2.50%) Computer Science
6 34 (2.36%) Clustering
6 34 (2.36%) Replication
7 33 (2.29%) CMDB
8 30 (2.09%) Mainframe
9 25 (1.74%) Security Operations Centre
10 23 (1.60%) AS400
11 22 (1.53%) Cryptography
11 22 (1.53%) User Experience
12 21 (1.46%) iSeries
13 20 (1.39%) Fat Client
13 20 (1.39%) Statistics
13 20 (1.39%) Thin Client
14 18 (1.25%) Virtual Team
15 14 (0.97%) Driving Licence
16 13 (0.90%) Hedge funds
Operating Systems
1 517 (35.95%) Windows
2 205 (14.26%) Windows 7
3 196 (13.63%) Unix
4 182 (12.66%) Linux
5 172 (11.96%) Windows Server
6 87 (6.05%) Windows Server 2008
7 81 (5.63%) Solaris
8 63 (4.38%) AIX
9 61 (4.24%) Windows Server 2012
10 55 (3.82%) Windows XP
11 45 (3.13%) Windows Server 2003
12 42 (2.92%) Windows 8
13 34 (2.36%) Red Hat Enterprise Linux
14 14 (0.97%) Apple iOS
15 12 (0.83%) Android
15 12 (0.83%) Windows 10
15 12 (0.83%) zOS
16 11 (0.76%) Mac OS X
17 6 (0.42%) Windows 2000
18 5 (0.35%) Windows NT
Processes & Methodologies
1 650 (45.20%) ITIL
2 353 (24.55%) Problem Management
3 340 (23.64%) Change Management
4 253 (17.59%) Service Management
5 156 (10.85%) Service Delivery
6 119 (8.28%) Project Management
7 108 (7.51%) Root Cause Analysis
8 106 (7.37%) Configuration Management
9 99 (6.88%) Release Management
10 94 (6.54%) Information Security
11 91 (6.33%) ITIL V3
12 87 (6.05%) ITSM
13 81 (5.63%) Disaster Recovery
14 77 (5.35%) Stakeholder Management
15 73 (5.08%) Agile Software Development
16 68 (4.73%) Risk Management
17 64 (4.45%) Document Management
18 54 (3.76%) Knowledge Management
19 47 (3.27%) Security Operations
20 46 (3.20%) Mentoring
Programming Languages
1 205 (14.26%) SQL
2 66 (4.59%) Java
3 63 (4.38%) Perl
4 62 (4.31%) Shell Script
5 46 (3.20%) PowerShell
6 44 (3.06%) Python
7 38 (2.64%) C#
8 33 (2.29%) VB
9 29 (2.02%) JavaScript
10 21 (1.46%) T-SQL
11 19 (1.32%) C
11 19 (1.32%) PHP
12 18 (1.25%) Bash Shell
13 15 (1.04%) PL/SQL
14 11 (0.76%) Ruby
15 8 (0.56%) VBScript
16 7 (0.49%) VBA
17 5 (0.35%) C++
17 5 (0.35%) Jython
18 4 (0.28%) JCL
Qualifications
1 207 (14.39%) Security Cleared
2 139 (9.67%) SC Cleared
3 102 (7.09%) ITIL Certification
4 79 (5.49%) Degree
5 63 (4.38%) Cisco Certification
6 57 (3.96%) BPSS Clearance
7 54 (3.76%) Microsoft Certification
8 53 (3.69%) CISSP
9 37 (2.57%) CCNA
10 34 (2.36%) CCNP
11 31 (2.16%) DV Cleared
12 25 (1.74%) AAT
13 23 (1.60%) ITIL Foundation Certificate
14 18 (1.25%) GCIH
15 16 (1.11%) CEH
15 16 (1.11%) CISM
16 15 (1.04%) GCIA
16 15 (1.04%) MCSE
17 14 (0.97%) MCP
18 13 (0.90%) GIAC
Quality Assurance & Compliance
1 274 (19.05%) SLA
2 42 (2.92%) PCI DSS
3 40 (2.78%) ISO 9001
4 36 (2.50%) Disclosure Scotland
5 28 (1.95%) QA
6 27 (1.88%) ISO/IEC 27001
7 24 (1.67%) Sarbanes-Oxley
8 11 (0.76%) HMG Security Policy Framework
9 5 (0.35%) P3O
9 5 (0.35%) RMADS
10 4 (0.28%) COBIT
11 3 (0.21%) 21 CFR Part 11
12 2 (0.14%) Data Quality
12 2 (0.14%) ISO27002
13 1 (0.070%) COSO
13 1 (0.070%) FIPS 140-2
13 1 (0.070%) ISO22301
13 1 (0.070%) JSP 440
13 1 (0.070%) SAS 70
13 1 (0.070%) Val IT
System Software
1 286 (19.89%) Active Directory
2 78 (5.42%) VMware Infrastructure
3 33 (2.29%) Hyper-V
4 26 (1.81%) vSphere
5 18 (1.25%) Virtual Machines
6 15 (1.04%) XenApp
7 13 (0.90%) VMware ESX
8 12 (0.83%) Microsoft App-V
8 12 (0.83%) Virtual Desktop
9 11 (0.76%) Sendmail
9 11 (0.76%) Terminal Services
10 10 (0.70%) Firmware
11 9 (0.63%) iptables
11 9 (0.63%) Postfix
12 6 (0.42%) Snort
13 5 (0.35%) RACF
13 5 (0.35%) Squid
13 5 (0.35%) Tivoli Workload Scheduler
14 4 (0.28%) qmail
14 4 (0.28%) XenDesktop
Systems Management
1 53 (3.69%) Tivoli
2 42 (2.92%) SCCM
3 28 (1.95%) Puppet
4 23 (1.60%) HP SiteScope
5 22 (1.53%) McAfee ePO
6 20 (1.39%) Nagios
6 20 (1.39%) OpenView Configuration Management
7 18 (1.25%) HP Operations Orchestration
7 18 (1.25%) MOM
8 17 (1.18%) Control-M
9 14 (0.97%) Perfmon
9 14 (0.97%) Tivoli Storage Manager
10 13 (0.90%) HP SIM
10 13 (0.90%) logstash
10 13 (0.90%) NetBackup
10 13 (0.90%) SCOM
11 12 (0.83%) DameWare
12 9 (0.63%) Cobbler
12 9 (0.63%) Kibana
12 9 (0.63%) OSSEC
Vendors
1 290 (20.17%) Microsoft
2 210 (14.60%) Citrix
3 152 (10.57%) VMware
4 149 (10.36%) HP
5 108 (7.51%) Cisco
6 100 (6.95%) ServiceNow
7 92 (6.40%) Oracle
8 81 (5.63%) Remedy
9 63 (4.38%) BMC
10 59 (4.10%) CA
10 59 (4.10%) IBM
11 46 (3.20%) Intel Security
12 41 (2.85%) Red Hat
13 38 (2.64%) Splunk
14 31 (2.16%) AppSense
14 31 (2.16%) SAP
15 27 (1.88%) Lotus
16 24 (1.67%) F5
17 20 (1.39%) Huawei
18 18 (1.25%) CheckPoint
Nottingham, Nottinghamshire
Rullion IT Plus
Posted: 3 days ago
Skelmersdale, Lancashire
Experis Ltd
Rate: £120 - £130 per day
Posted: 3 days ago
Brentford, Middlesex
Vadis People
Rate: £130 - £160 per annum
Posted: 4 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £8.00 - £9.00 per hour
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £280.00 - £296 per day
Posted: 4 days ago
London
onezeero.
Rate: MARKET RATE + COMPETTITVE
Posted: 7 hours ago
Sunderland, Tyne and Wear
Lorien Resourcing
Posted: 4 days ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 4 days ago
City, London
Harris Global
Rate: From £60,000 to £67,000 per annum + bonus and benefits
Posted: 2 days ago
Swindon, Wiltshire
Connectus
Rate: £200 - £280 per day
Posted: 3 days ago
Bedford, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 per day
Posted: 5 days ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Posted: 4 days ago
Erskine, Renfrewshire
Experis Ltd
Rate: £250 - £323 per day
Posted: 4 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago
City, London
TEKsystems
Rate: £450 - £500 per day
Posted: 5 days ago
London
onezeero.
Rate: £400 - £450 per day
Posted: 4 days ago
London
onezeero.
Posted: 4 days ago
City of London
Hays Specialist Recruitment Ltd
Rate: £10.00 - £15.00 per hour
Posted: 26 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 26 days ago
Winchester, Hampshire
IBM Client Innovation Centre (Hursley)
Rate: From £13,000 to £25,070 per annum
Posted: 23 days ago
Winchester, Hampshire
IBM Client Innovation Centre (Hursley)
Rate: From £13,000 to £25,070 per annum
Posted: 23 days ago