The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Incident Management
Rank 204 210 191
Rank change year-on-year
+6 -19
Contract jobs citing Incident Management 659 674 691
As % of all contract IT jobs located in the UK 1.25% 1.16% 1.19%
As % of the Processes & Methodologies category 1.50% 1.44% 1.55%
Number of daily rates quoted 382 313 348
Median daily rate £330 £350 £320
Median daily rate % change year-on-year
-5.71% +9.37%
90% offered a daily rate of more than £150 £150 £140
10% offered a daily rate of more than £503 £500 £475
UK excluding London median daily rate £295 £325 £304
% change year-on-year
-9.23% +6.90%
Number of hourly rates quoted 59 80 90
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £12.18 £12.00 £12.00
10% offered a hourly rate of more than £28.20 £37.09 £29.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
43985 46966 44712
As % of all contract IT jobs located in the UK 83.15% 81.01% 77.28%
Number of daily rates quoted 29139 30711 27950
Median daily rate £440 £425 £413
Median daily rate % change year-on-year
+3.52% +3.03%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £593 £580 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1137 1301 1222
Median hourly rate £31.00 £32.00 £24.00
Median hourly rate % change year-on-year
-3.12% +33.33%
90% offered a hourly rate of more than £12.58 £12.50 £12.50
10% offered a hourly rate of more than £50.00 £48.50 £53.50
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Incident Management
Jobs Demand Trend

The demand trend of contract jobs citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 25 September 2016.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 25 September 2016.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 611 £348 -0.71% 122
London +1 206 £425 - 32
South East -14 131 £275 -21.42% 24
North East +14 62 £280 -25.33% 4
Tyne and Wear +15 61 £280 -25.33% 2
Newcastle upon Tyne +13 58 £280 -25.33% 1
East of England +28 51 £340 +51.11% 15
Berkshire -6 40 £275 -18.51% 9
South West +23 38 £300 -31.03% 7
North West -14 36 £300 -14.28% 14
West Midlands +1 34 £400 +39.13% 11
City of London -3 27 £450 +5.88% 8
Surrey +10 26 £400 -11.11% 4
Essex +15 25 - - 3
East Midlands 0 25 £83 -66.80% 6
Hampshire -1 24 £352 +4.29% 5
Yorkshire -17 24 £410 +49.09% 9
Buckinghamshire +10 22 £207 -36.38%
Colchester +1 22 - -
Milton Keynes +3 20 £207 -40.92%
Newbury +20 18 £275 - 1
Wiltshire +21 17 £325 -25.28%
Hertfordshire +12 16 £333 -30.72% 4
Bristol +14 15 £275 +129.16% 2
Scotland +3 15 £287 -11.84% 2
Edinburgh +13 13 £290 -17.14%
Manchester -13 13 £375 +25.00% 8
Cheshire -15 12 £160 -66.31% 2
West Yorkshire -17 12 £353 +28.18% 7
Swindon +20 11 £295 -36.55%

Incident Management
Top 30 Related IT Skills

For the 6 months to 25 September 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 604 (43.39%) ITIL
2 474 (34.05%) Windows
3 343 (24.64%) Problem Management
4 339 (24.35%) Change Management
5 321 (23.06%) Microsoft
6 290 (20.83%) Active Directory
7 284 (20.40%) Finance
8 268 (19.25%) SLA
9 239 (17.17%) SQL
10 232 (16.67%) Service Management
11 227 (16.31%) Unix
12 224 (16.09%) Security Cleared
13 210 (15.09%) MS Excel
14 183 (13.15%) MS Office
15 180 (12.93%) Service Delivery
16 169 (12.14%) Windows Server
17 168 (12.07%) Windows 7
18 160 (11.49%) SC Cleared
19 159 (11.42%) Citrix
20 155 (11.14%) HP
21 152 (10.92%) Linux
22 143 (10.27%) Oracle
23 133 (9.55%) ServiceNow
24 128 (9.20%) Release Management
25 127 (9.12%) DNS
26 125 (8.98%) Root Cause Analysis
27 124 (8.91%) Configuration Management
28 120 (8.62%) Solaris
28 120 (8.62%) Management Information System
29 119 (8.55%) VMware

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (4.96%) SharePoint
2 63 (4.53%) MS Exchange
3 38 (2.73%) IIS
4 33 (2.37%) WebLogic
5 30 (2.16%) Skype for Business
6 29 (2.08%) Exchange Server 2010
7 25 (1.80%) IBM Notes
8 21 (1.51%) Exchange Server 2013
9 20 (1.44%) SharePoint 2013
10 19 (1.36%) Apache
11 17 (1.22%) Office Communications Server
12 15 (1.08%) SharePoint 2010
13 14 (1.01%) JBoss
14 13 (0.93%) Tomcat
15 12 (0.86%) WebSphere
16 9 (0.65%) Elasticsearch
16 9 (0.65%) Jetty
17 8 (0.57%) CMS
17 8 (0.57%) GlassFish
18 4 (0.29%) Oracle Workflow
Applications
1 210 (15.09%) MS Excel
2 183 (13.15%) MS Office
3 25 (1.80%) MS PowerPoint
4 14 (1.01%) MS Visio
5 9 (0.65%) MS Project
6 6 (0.43%) Spreadsheet
7 4 (0.29%) Acrobat
8 3 (0.22%) InfoPath
Business Applications
1 15 (1.08%) Remedy ITSM
2 7 (0.50%) Markit EDM
3 6 (0.43%) assyst
3 6 (0.43%) Oracle EBS
4 4 (0.29%) Dynamics CRM
4 4 (0.29%) RMDS
5 3 (0.22%) Temenos T24
6 2 (0.14%) SAP EHS
7 1 (0.072%) Dynamics NAV
7 1 (0.072%) LatentZero
7 1 (0.072%) Minerva
7 1 (0.072%) Oracle Cash Management
7 1 (0.072%) Oracle EBS R12
7 1 (0.072%) PeopleSoft HRMS
7 1 (0.072%) SAP ERP
7 1 (0.072%) SAP Oil and Gas
7 1 (0.072%) Sophis RISQUE
Cloud Services
1 34 (2.44%) Office 365
2 24 (1.72%) Amazon AWS
3 23 (1.65%) SaaS
4 19 (1.36%) Microsoft Azure
5 13 (0.93%) IaaS
6 12 (0.86%) PaaS
7 6 (0.43%) Google Apps
8 5 (0.36%) Basecamp
8 5 (0.36%) Cloud Computing
9 3 (0.22%) Google Cloud Platform
9 3 (0.22%) Google Drive
9 3 (0.22%) Slack
10 2 (0.14%) Trello
11 1 (0.072%) iTunes
Communications & Networking
1 127 (9.12%) DNS
2 111 (7.97%) Firewall
3 80 (5.75%) TCP/IP
4 78 (5.60%) DHCP
4 78 (5.60%) SAN
5 45 (3.23%) LDAP
6 44 (3.16%) LAN
7 42 (3.02%) WAN
8 41 (2.95%) Internet
9 38 (2.73%) VPN
10 35 (2.51%) Network Security
11 31 (2.23%) Intrusion Detection
12 30 (2.16%) Wireless
13 26 (1.87%) Skype
14 25 (1.80%) SSL
15 21 (1.51%) HTTP
15 21 (1.51%) MPLS
16 20 (1.44%) Cisco ASA
17 17 (1.22%) VoIP
18 16 (1.15%) Unified Communications
Database & Business Intelligence
1 100 (7.18%) SQL Server
2 44 (3.16%) DB2
3 20 (1.44%) PostgreSQL
3 20 (1.44%) SQL Server 2008
4 15 (1.08%) SQL Server 2005
5 14 (1.01%) SQL Server 2012
6 12 (0.86%) SQL Server Integration Services
7 11 (0.79%) SQL Server Reporting Services
8 10 (0.72%) BusinessObjects
8 10 (0.72%) SQL Server Analysis Services
9 9 (0.65%) MySQL
9 9 (0.65%) Relational Database
9 9 (0.65%) SQL Server 2000
10 8 (0.57%) Business Intelligence Development Studio
10 8 (0.57%) Oracle Database
11 7 (0.50%) SAP BI
12 6 (0.43%) Data Warehouse
12 6 (0.43%) MS Access
12 6 (0.43%) RDBMS
13 5 (0.36%) Oracle Reports
Development Applications
1 35 (2.51%) JIRA
2 16 (1.15%) Team Foundation Server
3 13 (0.93%) MSI
4 10 (0.72%) Octopus Deploy
4 10 (0.72%) TeamCity
5 9 (0.65%) Ant
5 9 (0.65%) Atlassian Bamboo
5 9 (0.65%) Hudson
5 9 (0.65%) MSBuild
5 9 (0.65%) SQL Server Management Studio (SSMS)
6 5 (0.36%) Introscope
6 5 (0.36%) Jenkins
7 3 (0.22%) Eclipse
7 3 (0.22%) FitNesse
7 3 (0.22%) Git (software)
7 3 (0.22%) HP UFT
7 3 (0.22%) JUnit
7 3 (0.22%) Maven
8 2 (0.14%) Oracle APEX
8 2 (0.14%) Subversion
General
1 284 (20.40%) Finance
2 98 (7.04%) Banking
3 61 (4.38%) Law
4 43 (3.09%) Retail
5 36 (2.59%) Telecoms
6 30 (2.16%) Financial Institution
7 22 (1.58%) Front Office
8 19 (1.36%) Billing
8 19 (1.36%) Investment Banking
9 17 (1.22%) Legal
10 10 (0.72%) Back Office
11 8 (0.57%) Marketing
11 8 (0.57%) Pharmaceutical
12 7 (0.50%) German Language
12 7 (0.50%) Publishing
13 6 (0.43%) Games
13 6 (0.43%) Military
14 4 (0.29%) Advertising
14 4 (0.29%) Local Government
14 4 (0.29%) Manufacturing
Job Titles
1 395 (28.38%) Analyst
2 167 (12.00%) Service Analyst
3 157 (11.28%) Service Desk Analyst
4 111 (7.97%) Administrator
4 111 (7.97%) Support Analyst
5 107 (7.69%) Support Engineer
6 91 (6.54%) Incident Manager
7 90 (6.47%) Help Desk Analyst
8 69 (4.96%) Service Manager
9 58 (4.17%) IT Analyst
10 53 (3.81%) Consultant
11 49 (3.52%) Security Analyst
12 48 (3.45%) Help Desk Support
13 47 (3.38%) 2nd Line Support
14 44 (3.16%) Help Desk Support Analyst
15 43 (3.09%) 3rd Line Support
15 43 (3.09%) Service Desk Support
16 40 (2.87%) Solaris Administrator
16 40 (2.87%) Solaris Engineer
17 39 (2.80%) DBA
Libraries, Frameworks & Software Standards
1 42 (3.02%) Middleware
2 32 (2.30%) .NET
3 29 (2.08%) HTML
4 27 (1.94%) XML
5 19 (1.36%) CSS
6 12 (0.86%) Web Services
7 11 (0.79%) Ajax
8 9 (0.65%) .NET Framework
8 9 (0.65%) ASP.NET
8 9 (0.65%) ELK Stack
9 8 (0.57%) HTML5
10 7 (0.50%) 802.1X
10 7 (0.50%) FIX Protocol
10 7 (0.50%) jQuery
11 6 (0.43%) J2EE
11 6 (0.43%) Regular Expression
11 6 (0.43%) SOAP
11 6 (0.43%) Spring
12 5 (0.36%) IBM Integration Bus
12 5 (0.36%) WebSphere MQ
Miscellaneous
1 120 (8.62%) Management Information System
2 98 (7.04%) Data Centre
3 97 (6.97%) Analytical Skills
4 80 (5.75%) Blackberry
5 51 (3.66%) Computer Science
6 33 (2.37%) CMDB
7 31 (2.23%) Replication
8 30 (2.16%) Clustering
9 23 (1.65%) Mainframe
10 22 (1.58%) Fat Client
10 22 (1.58%) Thin Client
11 20 (1.44%) Virtual Team
12 17 (1.22%) Cryptography
13 16 (1.15%) Security Operations Centre
14 15 (1.08%) Cyberthreat
14 15 (1.08%) PKI
15 13 (0.93%) Hedge funds
15 13 (0.93%) Visualisation
16 12 (0.86%) CESG
16 12 (0.86%) Statistics
Operating Systems
1 474 (34.05%) Windows
2 227 (16.31%) Unix
3 169 (12.14%) Windows Server
4 168 (12.07%) Windows 7
5 152 (10.92%) Linux
6 120 (8.62%) Solaris
7 88 (6.32%) AIX
8 65 (4.67%) Windows Server 2008
9 48 (3.45%) Windows Server 2003
10 46 (3.30%) Windows 8
11 43 (3.09%) Windows XP
12 35 (2.51%) Windows Server 2012
13 29 (2.08%) Red Hat Enterprise Linux
14 17 (1.22%) Android
15 16 (1.15%) Apple iOS
16 12 (0.86%) Windows 10
17 11 (0.79%) Mac OS X
18 8 (0.57%) zOS
19 5 (0.36%) HPUX
19 5 (0.36%) MVS
Processes & Methodologies
1 604 (43.39%) ITIL
2 343 (24.64%) Problem Management
3 339 (24.35%) Change Management
4 232 (16.67%) Service Management
5 180 (12.93%) Service Delivery
6 128 (9.20%) Release Management
7 125 (8.98%) Root Cause Analysis
8 124 (8.91%) Configuration Management
9 119 (8.55%) ITIL V3
10 106 (7.61%) Information Security
11 101 (7.26%) ITSM
12 86 (6.18%) Project Management
13 81 (5.82%) Stakeholder Management
14 74 (5.32%) Agile Software Development
15 67 (4.81%) Disaster Recovery
16 60 (4.31%) Risk Management
17 56 (4.02%) Knowledge Management
18 55 (3.95%) Cybersecurity
19 53 (3.81%) Mentoring
20 51 (3.66%) Document Management
Programming Languages
1 239 (17.17%) SQL
2 79 (5.68%) Java
3 69 (4.96%) Perl
4 62 (4.45%) Shell Script
5 43 (3.09%) PowerShell
6 38 (2.73%) VB
7 35 (2.51%) Python
8 30 (2.16%) JavaScript
9 28 (2.01%) T-SQL
10 25 (1.80%) PL/SQL
11 20 (1.44%) C#
12 19 (1.36%) Bash Shell
13 14 (1.01%) PHP
14 11 (0.79%) C
14 11 (0.79%) C++
14 11 (0.79%) Ruby
15 9 (0.65%) Jython
16 8 (0.57%) VBScript
17 4 (0.29%) R
17 4 (0.29%) VBA
Qualifications
1 224 (16.09%) Security Cleared
2 160 (11.49%) SC Cleared
3 99 (7.11%) Degree
4 90 (6.47%) BPSS Clearance
5 73 (5.24%) ITIL Certification
6 67 (4.81%) Microsoft Certification
7 58 (4.17%) CISSP
8 46 (3.30%) Cisco Certification
9 33 (2.37%) AAT
10 32 (2.30%) CCNP
11 28 (2.01%) CISM
12 26 (1.87%) DV Cleared
13 23 (1.65%) MCSE
14 21 (1.51%) CCNA
15 19 (1.36%) MCP
16 18 (1.29%) ITIL Foundation Certificate
17 15 (1.08%) CESG Certified Professional
18 14 (1.01%) CEH
18 14 (1.01%) CISA
19 12 (0.86%) PMP
Quality Assurance & Compliance
1 268 (19.25%) SLA
2 66 (4.74%) Disclosure Scotland
3 51 (3.66%) ISO 9001
4 40 (2.87%) PCI DSS
5 34 (2.44%) ISO/IEC 27001
6 32 (2.30%) QA
7 8 (0.57%) HMG Security Policy Framework
8 7 (0.50%) Sarbanes-Oxley
9 5 (0.36%) ISO27002
10 4 (0.29%) COBIT
11 3 (0.22%) 21 CFR Part 11
11 3 (0.22%) ISO22301
12 2 (0.14%) COSO
12 2 (0.14%) Data Quality
12 2 (0.14%) EMIR
12 2 (0.14%) MiFID
12 2 (0.14%) SAS 70
13 1 (0.072%) RMADS
13 1 (0.072%) SEPA
System Software
1 290 (20.83%) Active Directory
2 57 (4.09%) VMware Infrastructure
3 19 (1.36%) Terminal Services
4 18 (1.29%) Hyper-V
4 18 (1.29%) Virtual Machines
5 16 (1.15%) Firmware
5 16 (1.15%) Microsoft App-V
6 15 (1.08%) vSphere
6 15 (1.08%) XenApp
7 11 (0.79%) iptables
7 11 (0.79%) Sendmail
7 11 (0.79%) Virtual Desktop
8 10 (0.72%) Postfix
9 8 (0.57%) VMware ESX
10 6 (0.43%) Snort
11 5 (0.36%) Tivoli Workload Scheduler
12 4 (0.29%) vCloud
13 3 (0.22%) KVM
13 3 (0.22%) Oracle RAC
13 3 (0.22%) XenDesktop
Systems Management
1 46 (3.30%) SCCM
2 42 (3.02%) Puppet
3 36 (2.59%) Tivoli
4 28 (2.01%) HP SiteScope
5 23 (1.65%) MOM
6 18 (1.29%) Nagios
7 17 (1.22%) OpenView Configuration Management
7 17 (1.22%) Opscode Chef
7 17 (1.22%) Perfmon
8 15 (1.08%) McAfee ePO
8 15 (1.08%) SCOM
9 14 (1.01%) Control-M
9 14 (1.01%) OpenView
10 12 (0.86%) Systems Management Server (SMS)
11 11 (0.79%) Ansible
11 11 (0.79%) WSUS
12 10 (0.72%) Cobbler
12 10 (0.72%) Microsoft Clustering
12 10 (0.72%) NetBackup
12 10 (0.72%) OSSEC
Vendors
1 321 (23.06%) Microsoft
2 159 (11.42%) Citrix
3 155 (11.14%) HP
4 143 (10.27%) Oracle
5 133 (9.55%) ServiceNow
6 119 (8.55%) VMware
7 76 (5.46%) Cisco
8 69 (4.96%) CA
9 52 (3.74%) BMC
10 50 (3.59%) Remedy
11 44 (3.16%) SAP
12 40 (2.87%) Splunk
13 30 (2.16%) Intel Security
13 30 (2.16%) Red Hat
14 27 (1.94%) IBM
15 26 (1.87%) Sun
16 25 (1.80%) Lotus
17 24 (1.72%) CheckPoint
18 22 (1.58%) F5
19 19 (1.36%) EMC
Durham, County Durham
Venn Group
Rate: £11 Per Hour
Posted: 2 days ago
Telford, Shropshire
Catchfish
Rate: Dependent on Skills and Experience
Posted: 4 days ago
Cheltenham, Gloucestershire
Sanderson
Posted: 4 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £425 - £450 per day
Posted: 3 days ago
London
Joseph Harry Ltd
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Posted: 3 days ago
West Yorkshire
Venn Group
Rate: £10 - £12 Per Hour
Posted: 5 days ago
London
LA International
Rate: Market Rates Apply
Posted: 4 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £400 - £425 per day
Posted: 5 days ago
London
LA International
Rate: £350 - £400 per day
Posted: 4 days ago
London
Nigel Frank International
Posted: 5 days ago
Oxfordshire
Cadence Resourcing
Rate: On application
Posted: 3 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £100 - £120 per day
Posted: 3 days ago
City, London
LA International
Posted: 5 days ago
Surrey
Coal IT Services
Rate: From £150 to £200 per day dependent on experience
Posted: 6 days ago
Tunbridge Wells, Kent
Experis Ltd
Rate: £240 - £350 per day
Posted: 4 days ago
Teeside
Square One Resources
Rate: Unspecified Negotiable
Posted: 3 days ago
Belfast, County Antrim
Lorien Resourcing
Rate: Market Rates
Posted: 3 days ago
Havant, Hampshire
Hays Talent Solutions
Rate: £350.00 per day
Posted: 5 days ago
Andover
Spectrum IT
Rate: £100 - £130 per day
Posted: 16 days ago
Cardiff, South Glamorgan
Maclean Moore Consulting
Rate: From £350 to £450 per day
Posted: 6 days ago
London
Edward Carter Solutions
Rate: Market Rates
Posted: 26 days ago