The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Incident Management
Rank 208 192 203
Rank change year-on-year
-16 +11
Contract jobs citing Incident Management 599 704 649
As % of all contract IT jobs located in the UK 1.21% 1.27% 1.13%
As % of the Processes & Methodologies category 1.47% 1.57% 1.46%
Number of daily rates quoted 340 352 326
Median daily rate £375 £375 £330
Median daily rate % change year-on-year
- +13.63%
90% offered a daily rate of more than £125 £126 £140
10% offered a daily rate of more than £525 £520 £500
UK excluding London median daily rate £335 £350 £300
% change year-on-year
-4.28% +16.66%
Number of hourly rates quoted 50 77 91
Median hourly rate £15.00 £17.33 £16.12
Median hourly rate % change year-on-year
-13.44% +7.50%
90% offered a hourly rate of more than £11.22 £10.94 £11.04
10% offered a hourly rate of more than £19.65 £37.09 £28.00
UK excluding London median hourly rate £15.00 £17.00 £16.12
% change year-on-year
-11.76% +5.45%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
40818 44914 44371
As % of all contract IT jobs located in the UK 82.53% 81.14% 76.99%
Number of daily rates quoted 27175 29114 28821
Median daily rate £450 £425 £420
Median daily rate % change year-on-year
+5.88% +1.19%
90% offered a daily rate of more than £300 £298 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 1081 1346 1227
Median hourly rate £30.00 £31.44 £25.00
Median hourly rate % change year-on-year
-4.58% +25.76%
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £50.00 £49.93 £48.14
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Incident Management
Jobs Demand Trend

The demand trend of contract jobs citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 3 December 2016.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 3 December 2016.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 544 £375 -1.31% 122
South East -20 145 £325 -7.14% 21
London -59 145 £425 -5.55% 41
West Midlands +16 50 £450 +23.28% 10
North West +3 44 £335 -29.47% 11
Berkshire -13 41 £275 -26.66% 7
North East -13 36 £388 +13.97% 3
South West +13 34 £313 +35.86% 8
Surrey +20 33 £325 -27.77% 2
East of England -8 33 £325 -10.34% 8
Tyne and Wear -21 31 £381 +19.14% 1
Newcastle upon Tyne -21 29 £381 +39.90% 1
Yorkshire -3 28 £463 +42.30% 11
Hampshire +1 27 £352 +12.64% 6
East Midlands +10 25 £138 -53.97% 8
City of London -11 25 £450 +7.46% 12
West Yorkshire -4 24 £665 +104.61% 10
Scotland +6 23 £120 -34.24% 3
Buckinghamshire -7 21 £388 +29.16% 4
Shropshire +14 20 £390 +6.84%
Leeds -1 19 £665 +104.61% 8
Milton Keynes -7 17 £388 +3.33% 4
Edinburgh +16 14 £135 -52.21% 1
Cheshire -1 14 £120 -74.73% 4
Telford +1 13 £390 +6.84%
Reading -12 13 £245 -35.52% 3
Newbury +22 12 £275 -
Warrington +11 12 £120 -
Leicestershire +7 12 £112 -
Manchester -6 12 £275 -33.33% 4

Incident Management
Top 30 Related IT Skills

For the 6 months to 3 December 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 532 (41.66%) ITIL
2 404 (31.64%) Windows
3 301 (23.57%) Microsoft
4 287 (22.47%) Change Management
4 287 (22.47%) Problem Management
5 247 (19.34%) Finance
6 238 (18.64%) Active Directory
7 226 (17.70%) Service Management
8 218 (17.07%) SLA
9 190 (14.88%) SQL
10 186 (14.57%) Security Cleared
11 181 (14.17%) Unix
12 160 (12.53%) Linux
13 159 (12.45%) MS Office
14 158 (12.37%) MS Excel
15 150 (11.75%) Information Security
16 141 (11.04%) Windows Server
17 136 (10.65%) SC Cleared
18 132 (10.34%) Service Delivery
19 130 (10.18%) VMware
20 129 (10.10%) Oracle
21 126 (9.87%) Windows 7
22 123 (9.63%) Management Information System
23 122 (9.55%) Firewall
24 116 (9.08%) DNS
24 116 (9.08%) ITIL V3
25 114 (8.93%) HP
26 105 (8.22%) Analytical Skills
27 103 (8.07%) Citrix
28 97 (7.60%) Release Management

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 65 (5.09%) MS Exchange
2 42 (3.29%) SharePoint
3 39 (3.05%) IIS
4 33 (2.58%) WebLogic
5 27 (2.11%) Exchange Server 2010
6 26 (2.04%) Skype for Business
7 25 (1.96%) Apache
8 23 (1.80%) IBM Notes
8 23 (1.80%) Tomcat
9 22 (1.72%) Oracle SOA Suite
10 20 (1.57%) Exchange Server 2013
11 19 (1.49%) JBoss
12 16 (1.25%) SharePoint 2013
13 11 (0.86%) SharePoint 2010
14 10 (0.78%) Office Communications Server
15 7 (0.55%) WebSphere
16 5 (0.39%) CMS
16 5 (0.39%) Confluence
17 4 (0.31%) Blackberry Enterprise Server
17 4 (0.31%) OpenStack
Applications
1 159 (12.45%) MS Office
2 158 (12.37%) MS Excel
3 23 (1.80%) MS PowerPoint
4 15 (1.17%) MS Visio
5 9 (0.70%) MS Project
6 6 (0.47%) Spreadsheet
7 1 (0.078%) Acrobat
Business Applications
1 17 (1.33%) Remedy ITSM
2 14 (1.10%) Oracle EBS
3 7 (0.55%) assyst
3 7 (0.55%) Dynamics CRM
3 7 (0.55%) Markit EDM
4 5 (0.39%) Oracle Cash Management
5 4 (0.31%) Oracle EBS R12
5 4 (0.31%) Oracle General Ledger
5 4 (0.31%) Oracle Payables
5 4 (0.31%) RMDS
6 2 (0.16%) Oracle Applications
6 2 (0.16%) SAP HCM
6 2 (0.16%) Temenos T24
7 1 (0.078%) LatentZero
7 1 (0.078%) Minerva
7 1 (0.078%) SAP EHS
7 1 (0.078%) SAP ERP
7 1 (0.078%) SAP GRC
7 1 (0.078%) Sophis RISQUE
7 1 (0.078%) SystmOne
Cloud Services
1 36 (2.82%) Office 365
2 28 (2.19%) SaaS
3 23 (1.80%) Amazon AWS
4 21 (1.64%) IaaS
4 21 (1.64%) PaaS
5 15 (1.17%) Microsoft Azure
6 6 (0.47%) G Suite
6 6 (0.47%) Google Drive
7 5 (0.39%) Basecamp
7 5 (0.39%) Cloud Computing
8 4 (0.31%) Google Cloud Platform
9 2 (0.16%) Trello
10 1 (0.078%) GitHub
10 1 (0.078%) iTunes
10 1 (0.078%) SuccessFactors
Communications & Networking
1 122 (9.55%) Firewall
2 116 (9.08%) DNS
3 79 (6.19%) TCP/IP
4 64 (5.01%) DHCP
5 56 (4.39%) SAN
6 51 (3.99%) Internet
7 47 (3.68%) WAN
8 45 (3.52%) VPN
9 40 (3.13%) LDAP
10 39 (3.05%) LAN
11 38 (2.98%) Intrusion Detection
12 37 (2.90%) Wireless
13 34 (2.66%) Network Security
14 32 (2.51%) MPLS
15 24 (1.88%) Cisco ASA
15 24 (1.88%) SSL
16 23 (1.80%) HTTP
17 18 (1.41%) SNMP
18 17 (1.33%) Cisco Nexus
19 16 (1.25%) FTP
Database & Business Intelligence
1 85 (6.66%) SQL Server
2 20 (1.57%) PostgreSQL
2 20 (1.57%) SQL Server 2008
3 18 (1.41%) DB2
4 15 (1.17%) MySQL
5 12 (0.94%) Relational Database
5 12 (0.94%) SQL Server Integration Services
6 11 (0.86%) SQL Server Reporting Services
7 10 (0.78%) Big Data
7 10 (0.78%) Oracle Database
7 10 (0.78%) Oracle Reports
8 9 (0.70%) RDBMS
9 8 (0.63%) SQL Server Analysis Services
10 7 (0.55%) BusinessObjects Business Intelligence
10 7 (0.55%) Oracle Database 12c
10 7 (0.55%) SQL Server 2012
10 7 (0.55%) SQL Server 2014
11 6 (0.47%) SQL Server 2005
12 5 (0.39%) Hadoop
12 5 (0.39%) Sybase IQ
Development Applications
1 38 (2.98%) JIRA
2 15 (1.17%) Team Foundation Server
3 11 (0.86%) Octopus Deploy
3 11 (0.86%) TeamCity
4 9 (0.70%) Atlassian Bamboo
4 9 (0.70%) Hudson
4 9 (0.70%) MSBuild
4 9 (0.70%) MSI
5 8 (0.63%) Jenkins
6 5 (0.39%) Ant
6 5 (0.39%) Subversion
7 4 (0.31%) Git (software)
8 3 (0.23%) HP UFT
9 2 (0.16%) Oracle APEX
9 2 (0.16%) Oracle Forms
9 2 (0.16%) SQL Server Management Studio (SSMS)
9 2 (0.16%) Vagrant
10 1 (0.078%) Eclipse
10 1 (0.078%) TestDirector
10 1 (0.078%) Toad
General
1 247 (19.34%) Finance
2 97 (7.60%) Banking
3 57 (4.46%) Telecoms
4 36 (2.82%) Retail
5 29 (2.27%) Law
6 26 (2.04%) Legal
7 24 (1.88%) Billing
8 20 (1.57%) Financial Institution
9 15 (1.17%) Investment Banking
10 13 (1.02%) Front Office
11 10 (0.78%) Back Office
12 9 (0.70%) Marketing
13 7 (0.55%) German Language
14 6 (0.47%) Publishing
15 5 (0.39%) Games
15 5 (0.39%) Local Government
16 4 (0.31%) Automotive
16 4 (0.31%) General Ledger
16 4 (0.31%) Korean Language
16 4 (0.31%) Military
Job Titles
1 372 (29.13%) Analyst
2 121 (9.48%) Service Analyst
3 111 (8.69%) Service Desk Analyst
4 106 (8.30%) Support Engineer
5 100 (7.83%) Support Analyst
6 98 (7.67%) Administrator
7 92 (7.20%) Incident Manager
8 58 (4.54%) Help Desk Analyst
8 58 (4.54%) Security Analyst
9 47 (3.68%) Service Manager
10 46 (3.60%) 3rd Line Support
10 46 (3.60%) IT Analyst
11 44 (3.45%) Consultant
12 40 (3.13%) DBA
12 40 (3.13%) Security Manager
13 39 (3.05%) Help Desk Support
14 38 (2.98%) 2nd Line Support
15 37 (2.90%) 3rd Line Engineer
16 36 (2.82%) Solaris Engineer
17 35 (2.74%) 3rd Line Support Engineer
Libraries, Frameworks & Software Standards
1 49 (3.84%) Middleware
2 31 (2.43%) .NET
3 20 (1.57%) HTML
4 19 (1.49%) XML
5 16 (1.25%) CSS
6 12 (0.94%) Web Services
7 10 (0.78%) ASP.NET
8 9 (0.70%) 802.1X
9 8 (0.63%) FIX Protocol
9 8 (0.63%) HTML5
10 7 (0.55%) J2EE
10 7 (0.55%) jQuery
11 5 (0.39%) .NET Framework
11 5 (0.39%) Ajax
11 5 (0.39%) Entity Framework
11 5 (0.39%) Oracle Fusion
11 5 (0.39%) Rendezvous
12 4 (0.31%) ActiveMQ
12 4 (0.31%) LAPP Stack
12 4 (0.31%) WCF
Miscellaneous
1 123 (9.63%) Management Information System
2 105 (8.22%) Analytical Skills
3 86 (6.73%) Data Centre
4 45 (3.52%) Blackberry
5 36 (2.82%) Computer Science
6 28 (2.19%) CMDB
7 25 (1.96%) Fat Client
7 25 (1.96%) Security Operations Centre
7 25 (1.96%) Thin Client
8 24 (1.88%) Replication
9 22 (1.72%) Clustering
10 20 (1.57%) Driving Licence
10 20 (1.57%) Virtual Team
11 19 (1.49%) Cryptography
12 18 (1.41%) Smartphone
12 18 (1.41%) Video Conferencing
13 17 (1.33%) Enterprise Software
14 16 (1.25%) PKI
15 14 (1.10%) Mainframe
15 14 (1.10%) Visualisation
Operating Systems
1 404 (31.64%) Windows
2 181 (14.17%) Unix
3 160 (12.53%) Linux
4 141 (11.04%) Windows Server
5 126 (9.87%) Windows 7
6 87 (6.81%) Solaris
7 65 (5.09%) AIX
7 65 (5.09%) Windows Server 2008
8 47 (3.68%) Windows Server 2012
9 44 (3.45%) Windows 8
10 38 (2.98%) Windows Server 2003
10 38 (2.98%) Windows XP
11 26 (2.04%) Android
12 24 (1.88%) Red Hat Enterprise Linux
13 19 (1.49%) Apple iOS
14 15 (1.17%) Windows 10
15 10 (0.78%) zOS
16 9 (0.70%) Mac OS X
17 5 (0.39%) MVS
18 4 (0.31%) SUSE
Processes & Methodologies
1 532 (41.66%) ITIL
2 287 (22.47%) Change Management
2 287 (22.47%) Problem Management
3 226 (17.70%) Service Management
4 150 (11.75%) Information Security
5 132 (10.34%) Service Delivery
6 116 (9.08%) ITIL V3
7 97 (7.60%) Release Management
8 96 (7.52%) Root Cause Analysis
9 94 (7.36%) Cybersecurity
10 93 (7.28%) ITSM
11 92 (7.20%) Configuration Management
12 87 (6.81%) Project Management
13 80 (6.26%) Risk Management
14 72 (5.64%) Agile Software Development
15 71 (5.56%) Stakeholder Management
16 62 (4.86%) Disaster Recovery
17 61 (4.78%) Migration
18 57 (4.46%) Continuous Improvement
19 56 (4.39%) Change Control
Programming Languages
1 190 (14.88%) SQL
2 71 (5.56%) Java
3 56 (4.39%) Perl
4 49 (3.84%) PowerShell
5 39 (3.05%) Shell Script
6 27 (2.11%) Python
7 23 (1.80%) VB
8 21 (1.64%) JavaScript
9 19 (1.49%) T-SQL
10 14 (1.10%) C#
11 13 (1.02%) PL/SQL
12 11 (0.86%) Bash Shell
13 7 (0.55%) C++
13 7 (0.55%) Ruby
13 7 (0.55%) VBScript
14 6 (0.47%) PHP
15 5 (0.39%) Jython
15 5 (0.39%) Korn
16 4 (0.31%) C
16 4 (0.31%) R
Qualifications
1 186 (14.57%) Security Cleared
2 136 (10.65%) SC Cleared
3 83 (6.50%) Degree
4 68 (5.32%) CISSP
5 62 (4.86%) BPSS Clearance
6 56 (4.39%) ITIL Certification
7 54 (4.23%) Microsoft Certification
8 45 (3.52%) Cisco Certification
9 33 (2.58%) CISM
10 30 (2.35%) CCNP
11 25 (1.96%) CCNA
12 24 (1.88%) CISA
13 21 (1.64%) DV Cleared
13 21 (1.64%) MCP
14 19 (1.49%) AAT
14 19 (1.49%) ITIL Foundation Certificate
14 19 (1.49%) MCSE
15 16 (1.25%) GCIH
16 14 (1.10%) GIAC
17 13 (1.02%) CEH
Quality Assurance & Compliance
1 218 (17.07%) SLA
2 58 (4.54%) ISO/IEC 27001
3 54 (4.23%) Disclosure Scotland
4 40 (3.13%) PCI DSS
5 29 (2.27%) ISO 9001
6 25 (1.96%) QA
7 8 (0.63%) HMG Security Policy Framework
7 8 (0.63%) RMADS
8 6 (0.47%) ISO27002
9 5 (0.39%) ISO22301
10 4 (0.31%) COBIT
10 4 (0.31%) Sarbanes-Oxley
11 3 (0.23%) 21 CFR Part 11
11 3 (0.23%) MiFID
12 2 (0.16%) BS7799
12 2 (0.16%) COSO
12 2 (0.16%) Data Quality
12 2 (0.16%) EMIR
12 2 (0.16%) SAS 70
12 2 (0.16%) SEPA
System Software
1 238 (18.64%) Active Directory
2 74 (5.79%) VMware Infrastructure
3 24 (1.88%) Hyper-V
4 19 (1.49%) Microsoft App-V
4 19 (1.49%) XenApp
5 16 (1.25%) VMware ESX
6 15 (1.17%) Terminal Services
7 14 (1.10%) XenDesktop
8 13 (1.02%) Firmware
9 12 (0.94%) BitLocker
10 11 (0.86%) Virtual Machines
11 8 (0.63%) Virtual Desktop
11 8 (0.63%) VMware ESXi
11 8 (0.63%) vSphere
12 7 (0.55%) Veritas Cluster Server
12 7 (0.55%) Veritas Volume Manager
13 6 (0.47%) Sendmail
14 5 (0.39%) iptables
14 5 (0.39%) Postfix
14 5 (0.39%) Snort
Systems Management
1 51 (3.99%) SCCM
2 35 (2.74%) Puppet
3 23 (1.80%) Tivoli
4 18 (1.41%) HP SiteScope
4 18 (1.41%) Opscode Chef
5 17 (1.33%) Symantec Endpoint Protection
6 13 (1.02%) NetBackup
6 13 (1.02%) SCOM
6 13 (1.02%) Systems Management Server (SMS)
7 12 (0.94%) MOM
7 12 (0.94%) WSUS
8 11 (0.86%) Ansible
8 11 (0.86%) ITRS Geneos
8 11 (0.86%) Nagios
8 11 (0.86%) Network Intrusion Detection System
8 11 (0.86%) OpenView Configuration Management
9 9 (0.70%) OpenView
10 8 (0.63%) Microsoft Clustering
10 8 (0.63%) Perfmon
10 8 (0.63%) vRealize
Vendors
1 301 (23.57%) Microsoft
2 130 (10.18%) VMware
3 129 (10.10%) Oracle
4 114 (8.93%) HP
5 103 (8.07%) Citrix
6 86 (6.73%) ServiceNow
7 82 (6.42%) Cisco
8 49 (3.84%) CA
9 46 (3.60%) Remedy
10 43 (3.37%) SAP
11 38 (2.98%) CheckPoint
12 32 (2.51%) Splunk
13 30 (2.35%) BMC
14 29 (2.27%) F5
15 23 (1.80%) Lotus
15 23 (1.80%) Sun
15 23 (1.80%) Symantec
16 22 (1.72%) Google
17 21 (1.64%) IBM
17 21 (1.64%) Red Hat
Leeds
Isource IT
Rate: £0 - £100 per day
Posted: Yesterday
Leeds
Isource IT
Rate: £0 - £200 per day
Posted: Yesterday
London
Nigel Frank International Ltd
Rate: £200 per day
Posted: 19 hours ago
Southampton, Hampshire
Hays Talent Solutions
Rate: £187.02 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £15 - £18 per hour
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Hays Talent Solutions
Rate: £380.00 - £430.00 per day
Posted: Yesterday
Guildford, Surrey
Global Technology Solutions Ltd
Rate: £13 - £15 per hour
Posted: 3 days ago
Malvern, Worcestershire
Experis Ltd
Rate: £400 - £450 per day
Posted: 4 days ago
Dunstable, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £345 per day
Posted: 3 days ago
North East
Executive Resource Group
Rate: £200 - £250 per day
Posted: 3 days ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Rate: £14.25 per hour
Posted: 3 days ago
Feltham
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 4 days ago
Knutsford, Cheshire
Gibbs S3
Rate: £300 - £350 per day
Posted: 10 days ago
City of London
Bankside Recruitment
Rate: £400- £500 per day
Posted: 9 days ago