Incident Management Contracts
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Incident Management
Rank 204 194 185
Rank change year-on-year
-10 -9
Contract jobs citing Incident Management 436 544 596
As % of all contract IT jobs located in the UK 0.940% 0.933% 0.972%
As % of the Processes & Methodologies category 1.326% 1.377% 1.436%
Number of daily rates quoted 235 221 302
Average daily rate £328 £360 £375
Average daily rate % change year-on-year
-9.02% -4.00%
90% offered a daily rate of more than £133 £180 £220
10% offered a daily rate of more than £500 £484 £500
UK excluding London average daily rate £275 £328 £300
% change year-on-year
-16.03% +9.16%
Number of hourly rates quoted 23 61 60
Average hourly rate £14.50 £17.00 £15.00
Average hourly rate % change year-on-year
-14.70% +13.33%
90% offered a hourly rate of more than £11.58 £10.50 £9.18
10% offered a hourly rate of more than £108.00 £35.00 £30.00
UK excluding London average hourly rate £13.88 £16.00 £15.00
% change year-on-year
-13.28% +6.66%
All Processes & Methodologies
UK
Contract IT job ads with a match in the
Processes & Methodologies category		 32885 39492 41512
As % of all contract IT jobs located in the UK 70.87% 67.77% 67.72%
Number of daily rates quoted 19655 22706 23594
Average daily rate £413 £400 £440
Average daily rate % change year-on-year
+3.12% -9.09%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £579 £600
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 974 1268 1474
Average hourly rate £31.25 £25.00 £29.50
Average hourly rate % change year-on-year
+25.00% -15.25%
90% offered a hourly rate of more than £13.50 £13.00 £13.50
10% offered a hourly rate of more than £50.00 £45.00 £45.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 17 May 2013.

Incident Management Daily Rate Histogram

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 17 May 2013.

Incident Management Hourly Rate Histogram

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
England -20 378 £331 -7.98%
London -42 190 £425 +6.25%
South East +14 65 £300 +11.62%
City of London -53 38 £363 -9.31%
Yorkshire +28 36 £275 +161.28%
West Yorkshire +29 28 £275 -
North West +20 28 £244 +11.02%
Berkshire +20 22 £438 +66.66%
Leeds - 20 £275 -
South West -5 17 £430 +20.27%
Reading +21 16 £415 +403.03%
Cheshire +11 15 £294 -21.66%
Hampshire +1 15 £235 -14.54%
West Midlands +4 14 £105 -61.11%
Scotland -25 14 £325 -1.51%
East of England +11 13 £325 -13.33%
Surrey +23 9 £136 -50.90%
Uxbridge +7 9 £408 -24.71%
Manchester +10 8 £278 +124.24%
Middlesex +11 7 £363 +20.83%
South Yorkshire +1 7 £205 +94.77%
East Midlands 0 7 £350 -
Buckinghamshire -10 7 £294 +35.21%
Edinburgh +9 6 £325 -5.10%
Dorset -6 6 - -
Milton Keynes -9 6 £294 +35.21%
Glasgow -27 6 £363 +54.25%
Coventry -1 5 £100 -
Addlestone - 5 £133 -
Cambridgeshire +14 4 - -

Incident Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 409 (43.60%) ITIL
2 285 (30.38%) Windows
3 226 (24.09%) Microsoft
4 199 (21.22%) Change Management
5 190 (20.26%) Problem Management
6 178 (18.98%) Service Management
7 166 (17.70%) SLA
8 164 (17.48%) Finance
9 148 (15.78%) MS Excel
10 142 (15.14%) Active Directory
11 132 (14.07%) Oracle
12 119 (12.69%) MS Office
13 113 (12.05%) Banking
14 109 (11.62%) SQL
15 107 (11.41%) Security Cleared
16 106 (11.30%) Citrix
16 106 (11.30%) Service Delivery
17 104 (11.09%) Telecoms
18 100 (10.66%) Linux
19 92 (9.808%) Project Management
20 89 (9.488%) SQL Server
21 86 (9.168%) UNIX
22 81 (8.635%) Remedy
23 78 (8.316%) SC Cleared
24 76 (8.102%) Internet
25 74 (7.889%) Cisco
26 73 (7.783%) HP
27 71 (7.569%) Firewall
28 67 (7.143%) VMware
28 67 (7.143%) Microsoft Certification

Incident Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 47 (5.011%) Middleware
2 42 (4.478%) Web Services
3 35 (3.731%) .NET
4 24 (2.559%) WebSphere
5 23 (2.452%) Oracle Fusion
6 16 (1.706%) Node.js
6 16 (1.706%) HTML
7 11 (1.173%) WebCenter
8 10 (1.066%) J2EE
8 10 (1.066%) XML
9 9 (0.959%) ASP.NET
9 9 (0.959%) .NET Framework
10 8 (0.853%) COM
10 8 (0.853%) ASP
11 7 (0.746%) CSS
11 7 (0.746%) Ajax
12 6 (0.640%) SOAP
13 5 (0.533%) XSL
13 5 (0.533%) ASP.NET MVC
13 5 (0.533%) ASP.NET MVC 2
Application Platforms
1 54 (5.757%) MS Exchange
2 37 (3.945%) Lotus Notes
3 35 (3.731%) IIS
4 28 (2.985%) SharePoint
5 26 (2.772%) Apache
6 19 (2.026%) WebSphere MQ
7 18 (1.919%) WebLogic
8 16 (1.706%) nginx
8 16 (1.706%) Amazon EC2
8 16 (1.706%) Amazon S3
8 16 (1.706%) Amazon AWS
8 16 (1.706%) Route 53
9 15 (1.599%) Exchange Server 2003
10 14 (1.493%) WebSphere Message Broker
10 14 (1.493%) Blackberry Enterprise Server
10 14 (1.493%) Exchange Server 2010
11 13 (1.386%) Exchange Server 2007
12 12 (1.279%) WebSphere Transformation Extender
13 10 (1.066%) CMS
14 8 (0.853%) SharePoint 2010
Applications
1 148 (15.78%) MS Excel
2 119 (12.69%) MS Office
3 30 (3.198%) MS PowerPoint
4 19 (2.026%) MS Visio
5 13 (1.386%) MS Project
6 2 (0.213%) InfoPath
6 2 (0.213%) Spreadsheet
7 1 (0.107%) Office 365
7 1 (0.107%) Acrobat
Business Applications
1 27 (2.878%) Remedy ITSM
2 14 (1.493%) Oracle EBS
3 9 (0.959%) Oracle EBS R12
4 7 (0.746%) Lawson
5 6 (0.640%) RMDS
6 5 (0.533%) SAP SM
7 3 (0.320%) Oracle 11i
7 3 (0.320%) SAP Oil and Gas
7 3 (0.320%) Dynamics CRM
7 3 (0.320%) Oracle ERP
7 3 (0.320%) SAP CRM
7 3 (0.320%) Oracle Retail
8 2 (0.213%) Oracle BPM
8 2 (0.213%) Oracle Applications
8 2 (0.213%) Oracle Financials
8 2 (0.213%) assyst
8 2 (0.213%) WebTrends
8 2 (0.213%) SAP MM
9 1 (0.107%) Oracle SCM
9 1 (0.107%) Oracle HRMS
Communications & Networking
1 76 (8.102%) Internet
2 71 (7.569%) Firewall
3 58 (6.183%) TCP/IP
4 47 (5.011%) DNS
5 46 (4.904%) VPN
6 43 (4.584%) LAN
7 39 (4.158%) Intrusion Detection
8 36 (3.838%) WAN
8 36 (3.838%) DHCP
9 35 (3.731%) Radio Access Network
10 26 (2.772%) SSL
11 21 (2.239%) SAN
12 19 (2.026%) HTTP
13 16 (1.706%) Wireless
14 14 (1.493%) Network Security
14 14 (1.493%) Ethernet
15 13 (1.386%) MPLS
15 13 (1.386%) SMTP
16 12 (1.279%) SNMP
16 12 (1.279%) OSPF
Database & Business Intelligence
1 89 (9.488%) SQL Server
2 25 (2.665%) MySQL
3 18 (1.919%) Oracle 11g
4 16 (1.706%) MongoDB
4 16 (1.706%) Redis
4 16 (1.706%) Oracle 8/8i
4 16 (1.706%) Amazon RDS
5 12 (1.279%) SQL Server 2008
6 9 (0.959%) RDBMS
6 9 (0.959%) SQL Server 2005
7 8 (0.853%) MS Access
7 8 (0.853%) Data Warehouse
7 8 (0.853%) DB2
8 7 (0.746%) QlikView
9 6 (0.640%) Oracle OLAP
9 6 (0.640%) Oracle Exadata
9 6 (0.640%) OLAP
9 6 (0.640%) Oracle Reports
9 6 (0.640%) SQL Server 2000
9 6 (0.640%) GIS
Development Applications
1 9 (0.959%) JIRA
2 6 (0.640%) Subversion
3 4 (0.426%) Visual Studio
3 4 (0.426%) Hudson
4 3 (0.320%) Maven
4 3 (0.320%) JMeter
4 3 (0.320%) Team Foundation Server
5 2 (0.213%) Fiddler
5 2 (0.213%) VSS/SourceSafe
5 2 (0.213%) Oracle Forms
5 2 (0.213%) QuickTest Pro
5 2 (0.213%) StarTeam
6 1 (0.107%) Ant
6 1 (0.107%) MSBuild
6 1 (0.107%) Jenkins
6 1 (0.107%) LoadRunner
6 1 (0.107%) NUnit
6 1 (0.107%) CruiseControl
6 1 (0.107%) FrontPage
6 1 (0.107%) TeamCity
General
1 164 (17.48%) Finance
2 113 (12.05%) Banking
3 104 (11.09%) Telecoms
4 44 (4.691%) Retail
5 39 (4.158%) Investment Banking
6 26 (2.772%) Financial Institution
7 19 (2.026%) Front Office
8 17 (1.812%) Legal
9 11 (1.173%) Back Office
9 11 (1.173%) French Language
10 10 (1.066%) Retail Banking
11 9 (0.959%) German Language
12 7 (0.746%) Publishing
13 6 (0.640%) Dutch Language
14 5 (0.533%) Manufacturing
15 4 (0.426%) Billing
15 4 (0.426%) Electronics
15 4 (0.426%) Aerospace
16 3 (0.320%) Law
16 3 (0.320%) Games
Job Titles
1 318 (33.90%) Analyst
2 91 (9.701%) Support Analyst
3 83 (8.849%) Service Analyst
4 66 (7.036%) Applications Support
5 65 (6.930%) Service Desk Analyst
6 55 (5.864%) Incident Manager
7 47 (5.011%) Support Engineer
8 46 (4.904%) Administrator
9 43 (4.584%) Service Manager
10 38 (4.051%) Consultant
11 35 (3.731%) Security Analyst
12 33 (3.518%) Network Engineer
13 30 (3.198%) Infrastructure Engineer
13 30 (3.198%) 1st Line Support
14 27 (2.878%) Delivery Manager
15 26 (2.772%) Applications Support Analyst
15 26 (2.772%) Help Desk Analyst
16 25 (2.665%) Help Desk Support
17 24 (2.559%) Project Manager
18 23 (2.452%) DBA
Miscellaneous
1 59 (6.290%) Management Information System
2 38 (4.051%) Blackberry
3 36 (3.838%) Clustering
4 26 (2.772%) Client/Server
5 24 (2.559%) Computer Science
6 21 (2.239%) Statistics
7 17 (1.812%) CMDB
8 14 (1.493%) Data Protection Act
8 14 (1.493%) Mathematics
8 14 (1.493%) Hedge funds
9 10 (1.066%) Fat Client
9 10 (1.066%) Freedom of Information
9 10 (1.066%) Mainframe
9 10 (1.066%) Thin Client
10 9 (0.959%) RMADS
11 8 (0.853%) Credit Risk
12 7 (0.746%) PKI
12 7 (0.746%) Fixed Income
12 7 (0.746%) N-Tier
12 7 (0.746%) Video Conferencing
Operating Systems
1 285 (30.38%) Windows
2 100 (10.66%) Linux
3 86 (9.168%) UNIX
4 63 (6.716%) Windows XP
4 63 (6.716%) Windows Server 2003
5 56 (5.970%) Windows Server 2008
6 51 (5.437%) Windows 7
7 26 (2.772%) Windows NT
8 18 (1.919%) Solaris
9 15 (1.599%) Red Hat Enterprise Linux
10 12 (1.279%) Windows 8
11 9 (0.959%) Windows Vista
11 9 (0.959%) Windows 2000
12 8 (0.853%) AIX
13 5 (0.533%) HPUX
13 5 (0.533%) Windows Mobile
13 5 (0.533%) Windows Server 2012
14 4 (0.426%) Oracle Linux
15 3 (0.320%) Windows 2000 Server
15 3 (0.320%) Mac OS X
Processes & Methodologies
1 409 (43.60%) ITIL
2 199 (21.22%) Change Management
3 190 (20.26%) Problem Management
4 178 (18.98%) Service Management
5 106 (11.30%) Service Delivery
6 92 (9.808%) Project Management
7 66 (7.036%) ITSM
8 64 (6.823%) Configuration Management
8 64 (6.823%) Change Control
9 62 (6.610%) Root Cause Analysis
10 57 (6.077%) Disaster Recovery
11 55 (5.864%) Information Security
12 50 (5.330%) Capacity Management
13 43 (4.584%) Stakeholder Management
14 41 (4.371%) SIEM
15 40 (4.264%) Release Management
16 38 (4.051%) Continuous Improvement
17 29 (3.092%) Risk Management
17 29 (3.092%) Asset Management
18 28 (2.985%) PRINCE2
Programming Languages
1 109 (11.62%) SQL
2 51 (5.437%) Java
3 36 (3.838%) C
4 30 (3.198%) PowerShell
5 29 (3.092%) Perl
6 23 (2.452%) Bash shell
7 22 (2.345%) PHP
7 22 (2.345%) Python
8 19 (2.026%) Shell Script
8 19 (2.026%) C#
9 18 (1.919%) VBScript
10 16 (1.706%) C++
10 16 (1.706%) Ruby
11 13 (1.386%) JavaScript
12 11 (1.173%) PL/SQL
13 5 (0.533%) VB
13 5 (0.533%) Korn
13 5 (0.533%) R
14 4 (0.426%) VB.NET
15 3 (0.320%) VB6
Qualifications
1 107 (11.41%) Security Cleared
2 78 (8.316%) SC Cleared
3 67 (7.143%) Microsoft Certification
4 65 (6.930%) Degree
5 57 (6.077%) ITIL Certification
6 38 (4.051%) MCSE
7 36 (3.838%) DV Cleared
8 34 (3.625%) Cisco Certification
9 32 (3.412%) CISSP
10 23 (2.452%) MCP
11 19 (2.026%) CCNA
12 17 (1.812%) CCNP
12 17 (1.812%) MCDST
13 16 (1.706%) MCITP
14 12 (1.279%) GIAC
15 10 (1.066%) MCSA
16 7 (0.746%) ISEB
16 7 (0.746%) HP APS
17 6 (0.640%) PMP
17 6 (0.640%) PMI Certification
Quality Assurance & Compliance
1 166 (17.70%) SLA
2 59 (6.290%) ISO/IEC 27001
3 32 (3.412%) PCI DSS
4 27 (2.878%) ISO 9000
5 14 (1.493%) Sarbanes-Oxley
5 14 (1.493%) COBIT
5 14 (1.493%) ISO/IEC 20000
6 13 (1.386%) QA
7 7 (0.746%) BS25999
8 5 (0.533%) HIPAA
9 2 (0.213%) GxP
10 1 (0.107%) TickIT
10 1 (0.107%) JSP 440
10 1 (0.107%) FATCA
10 1 (0.107%) GAMP
System Software
1 142 (15.14%) Active Directory
2 46 (4.904%) VMware Infrastructure
3 16 (1.706%) Hyper-V
4 15 (1.599%) Oracle RAC
5 10 (1.066%) XenApp
5 10 (1.066%) XenServer
5 10 (1.066%) SRDF
5 10 (1.066%) vSphere
6 9 (0.959%) VMware ESX
7 8 (0.853%) Microsoft App-V
8 5 (0.533%) Snort
8 5 (0.533%) Terminal Services
9 4 (0.426%) VMware ESXi
10 3 (0.320%) ISA Server
11 2 (0.213%) NLBS
11 2 (0.213%) XenDesktop
11 2 (0.213%) Postfix
11 2 (0.213%) OpenSSO
12 1 (0.107%) Varnish
12 1 (0.107%) NFS
Systems Management
1 39 (4.158%) SCCM
1 39 (4.158%) SCOM
2 20 (2.132%) OpenView
3 19 (2.026%) Backup Exec
4 18 (1.919%) Puppet
5 16 (1.706%) ServiceCenter
6 13 (1.386%) Oracle Enterprise Manager
7 12 (1.279%) Unicenter
8 11 (1.173%) Control-M
9 8 (0.853%) WMI
9 8 (0.853%) Systems Management Server (SMS)
9 8 (0.853%) Data Guard
10 7 (0.746%) SolarWinds Orion
10 7 (0.746%) Tivoli
10 7 (0.746%) BladeLogic
11 5 (0.533%) HP SIM
11 5 (0.533%) OVSD
11 5 (0.533%) Symantec Enterprise Vault
12 4 (0.426%) EMC NetWorker
12 4 (0.426%) Zenoss
Vendors
1 226 (24.09%) Microsoft
2 132 (14.07%) Oracle
3 106 (11.30%) Citrix
4 81 (8.635%) Remedy
5 74 (7.889%) Cisco
6 73 (7.783%) HP
7 67 (7.143%) VMware
8 41 (4.371%) Lotus
9 39 (4.158%) IBM
10 33 (3.518%) Altiris
11 28 (2.985%) Symantec
11 28 (2.985%) SAP
12 23 (2.452%) Red Hat
13 21 (2.239%) Sun
14 19 (2.026%) Juniper
15 18 (1.919%) BMC
16 17 (1.812%) Sybase
16 17 (1.812%) Reuters
17 16 (1.706%) Veritas
17 16 (1.706%) CA
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Cardiff, South Glamorgan
Management Reporting to the IT Programme Managers and other forums as required *Frequent status reporting of the Project portfolio *Management of all Project resources Skills Required *Good knowledge...
Austin Fraser
Rate: £0.00 per day
Posted: 14 May 2013
Test Lead - Financial Services - Cardiff
Cardiff, South Glamorgan
The suitable Test lead will be responsible for: The provision of assurance, through the testing of 'Proving cycles' so that the Implementation process is robust and fit for...
Hydrogen Group
Rate: £390.00 per day
Posted: 17 May 2013
Test lead
Cardiff, South Glamorgan
To be responsible for defining the test strategy and approach for each phase of the programme and also be responsible for ensuring the correct toolsets are in place...
Austin Fraser
Rate: £0.00 per day
Posted: 14 May 2013
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