The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 29 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Incident Management
Rank 181 181 212
Rank change year-on-year
0 +31
Contract jobs citing Incident Management 732 743 593
As % of all contract IT jobs located in the UK 1.36% 1.33% 1.11%
As % of the Processes & Methodologies category 1.66% 1.67% 1.43%
Number of daily rates quoted 440 367 310
Median daily rate £350 £350 £346
Median daily rate % change year-on-year
- +1.23%
90% offered a daily rate of more than £170 £137 £130
10% offered a daily rate of more than £550 £520 £541
UK excluding London median daily rate £325 £328 £300
% change year-on-year
-0.76% +9.16%
Number of hourly rates quoted 84 104 67
Median hourly rate £16.50 £15.00 £17.50
Median hourly rate % change year-on-year
+10.00% -14.28%
90% offered a hourly rate of more than £11.80 £11.00 £11.50
10% offered a hourly rate of more than £27.00 £23.25 £72.50
UK excluding London median hourly rate £16.50 £15.00 £17.40
% change year-on-year
+10.00% -13.79%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44007 44399 41585
As % of all contract IT jobs located in the UK 81.96% 79.29% 77.65%
Number of daily rates quoted 29216 28157 26311
Median daily rate £438 £413 £400
Median daily rate % change year-on-year
+6.06% +3.12%
90% offered a daily rate of more than £300 £280 £275
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1026 1266 1219
Median hourly rate £28.50 £30.00 £27.50
Median hourly rate % change year-on-year
-5.00% +9.09%
90% offered a hourly rate of more than £12.75 £12.36 £13.00
10% offered a hourly rate of more than £47.50 £47.83 £50.00
UK excluding London median hourly rate £33.00 £30.50 £30.00
% change year-on-year
+8.19% +1.66%

Incident Management
Jobs Demand Trend

The demand trend of contract jobs citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 29 May 2016.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 29 May 2016.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 694 £350 - 135
London +11 203 £425 +6.25% 37
South East -39 140 £350 - 25
North East +15 97 £260 +116.66% 12
Tyne and Wear +14 97 £260 +116.66% 3
Newcastle upon Tyne +11 94 £265 +120.83% 3
East of England +20 67 £338 -3.57% 8
North West +4 60 £375 +75.43% 14
Berkshire -5 57 £350 - 6
Essex +19 49 £338 -18.18% 2
City of London +28 41 £450 +12.50% 10
Colchester -1 41 - -
Yorkshire -9 39 £363 +61.11% 14
South West -11 37 £325 -11.86% 8
West Midlands -6 30 £350 - 8
Scotland -32 30 £425 +21.42% 5
Manchester -4 27 £325 +182.60% 6
Reading 0 25 £380 +10.94% 1
West Yorkshire -19 24 £400 +66.66% 9
Surrey -24 23 £275 -15.38% 4
Buckinghamshire -8 20 £453 +16.39% 3
Leeds -14 20 £363 +55.91% 9
Bristol +13 17 £340 +209.09% 2
East Midlands +5 17 £513 +532.71% 9
Cheshire -12 17 £376 -5.93% 2
Hampshire -21 17 £425 +26.39% 2
Edinburgh -17 15 £446 +27.42% 4
South Yorkshire +6 14 £281 +32.35% 1
Lancashire +16 13 £413 - 1
Cambridgeshire +12 13 £340 -17.57%

Incident Management
Top 30 Related IT Skills

For the 6 months to 29 May 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 667 (46.77%) ITIL
2 486 (34.08%) Windows
3 369 (25.88%) Problem Management
4 347 (24.33%) Change Management
4 347 (24.33%) Finance
5 279 (19.57%) Service Management
6 269 (18.86%) Microsoft
7 266 (18.65%) SLA
8 254 (17.81%) Active Directory
9 203 (14.24%) Citrix
10 198 (13.88%) Security Cleared
11 188 (13.18%) Windows 7
12 177 (12.41%) Linux
13 176 (12.34%) MS Excel
14 169 (11.85%) SQL
15 165 (11.57%) MS Office
16 160 (11.22%) Unix
17 157 (11.01%) Service Delivery
18 156 (10.94%) VMware
19 154 (10.80%) Windows Server
20 133 (9.33%) HP
20 133 (9.33%) SC Cleared
21 128 (8.98%) Cisco
22 124 (8.70%) Management Information System
23 123 (8.63%) Banking
24 121 (8.49%) Firewall
24 121 (8.49%) Project Management
25 114 (7.99%) Data Centre
26 113 (7.92%) Analytical Skills
27 104 (7.29%) Information Security

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (4.21%) SharePoint
2 48 (3.37%) MS Exchange
3 27 (1.89%) IBM Notes
3 27 (1.89%) JBoss
4 26 (1.82%) Skype for Business
5 23 (1.61%) CMS
6 22 (1.54%) Exchange Server 2010
7 19 (1.33%) Apache
7 19 (1.33%) WebLogic
8 18 (1.26%) IIS
9 17 (1.19%) Exchange Server 2013
10 16 (1.12%) Tomcat
11 14 (0.98%) WebSphere
12 10 (0.70%) Blackberry Enterprise Server
12 10 (0.70%) Elasticsearch
12 10 (0.70%) SharePoint 2013
13 8 (0.56%) Jetty
13 8 (0.56%) Office Communications Server
13 8 (0.56%) OpenStack
13 8 (0.56%) SharePoint 2010
Applications
1 176 (12.34%) MS Excel
2 165 (11.57%) MS Office
3 15 (1.05%) Acrobat
4 13 (0.91%) MS PowerPoint
5 7 (0.49%) InfoPath
5 7 (0.49%) MS Project
6 5 (0.35%) Spreadsheet
7 2 (0.14%) MS Visio
8 1 (0.070%) Adobe After Effects
8 1 (0.070%) Adobe Premiere
8 1 (0.070%) Photoshop
Business Applications
1 25 (1.75%) Remedy ITSM
2 5 (0.35%) Dynamics CRM
3 4 (0.28%) assyst
3 4 (0.28%) Oracle EBS
4 2 (0.14%) Dynamics NAV
4 2 (0.14%) HFM
4 2 (0.14%) SAP Oil and Gas
4 2 (0.14%) Temenos T24
5 1 (0.070%) Endur
5 1 (0.070%) Hyperion Planning
5 1 (0.070%) LatentZero
5 1 (0.070%) Minerva
5 1 (0.070%) Oracle EBS R12
5 1 (0.070%) Oracle Financials
5 1 (0.070%) Remedy AR System
5 1 (0.070%) SAP EHS
5 1 (0.070%) SAP HCM
5 1 (0.070%) SAP HR
5 1 (0.070%) Summit
5 1 (0.070%) SunGard GMI
Cloud Services
1 35 (2.45%) Office 365
2 18 (1.26%) Amazon AWS
3 13 (0.91%) Microsoft Azure
4 11 (0.77%) SaaS
5 5 (0.35%) Amazon CloudWatch
5 5 (0.35%) AWS Lambda
6 2 (0.14%) AWS CloudFormation
6 2 (0.14%) Cloud Computing
6 2 (0.14%) Google Apps
6 2 (0.14%) IaaS
6 2 (0.14%) PaaS
7 1 (0.070%) Google Drive
7 1 (0.070%) HP Helion
Communications & Networking
1 121 (8.49%) Firewall
2 98 (6.87%) TCP/IP
3 93 (6.52%) DNS
4 75 (5.26%) Internet
5 57 (4.00%) LAN
5 57 (4.00%) WAN
6 53 (3.72%) SAN
7 51 (3.58%) Intrusion Detection
8 50 (3.51%) DHCP
9 41 (2.88%) VPN
10 35 (2.45%) MPLS
11 34 (2.38%) Network Security
12 32 (2.24%) SSL
13 27 (1.89%) LDAP
14 22 (1.54%) Cisco ASA
15 21 (1.47%) Ethernet
16 19 (1.33%) ADSL
16 19 (1.33%) SNMP
16 19 (1.33%) VoIP
17 18 (1.26%) Cisco Nexus
Database & Business Intelligence
1 75 (5.26%) SQL Server
2 52 (3.65%) DB2
3 20 (1.40%) SQL Server 2012
4 19 (1.33%) MySQL
5 18 (1.26%) Data Warehouse
6 13 (0.91%) PostgreSQL
6 13 (0.91%) SQL Server 2005
6 13 (0.91%) SQL Server 2008
7 9 (0.63%) BusinessObjects
8 8 (0.56%) Oracle Database
8 8 (0.56%) Relational Database
8 8 (0.56%) SQL Server Integration Services
9 7 (0.49%) QlikView
9 7 (0.49%) SQL Server Reporting Services
10 6 (0.42%) Business Intelligence Development Studio
10 6 (0.42%) MS Access
10 6 (0.42%) SQL Server 2000
11 5 (0.35%) Amazon RDS
11 5 (0.35%) Informix
11 5 (0.35%) OLAP
Development Applications
1 9 (0.63%) JIRA
2 8 (0.56%) SQL Server Management Studio (SSMS)
3 6 (0.42%) Ant
4 5 (0.35%) Introscope
5 4 (0.28%) Team Foundation Server
6 3 (0.21%) eggPlant
6 3 (0.21%) Git (software)
6 3 (0.21%) HP UFT
6 3 (0.21%) MSI
6 3 (0.21%) Selenium
6 3 (0.21%) SoapUI
7 2 (0.14%) Subversion
7 2 (0.14%) VisualVM
7 2 (0.14%) Yeoman
8 1 (0.070%) AdminStudio
8 1 (0.070%) Eclipse
8 1 (0.070%) FitNesse
8 1 (0.070%) JUnit
8 1 (0.070%) Maven
8 1 (0.070%) VSS/SourceSafe
General
1 347 (24.33%) Finance
2 123 (8.63%) Banking
3 71 (4.98%) Telecoms
4 63 (4.42%) Law
5 52 (3.65%) Front Office
6 36 (2.52%) Retail
7 33 (2.31%) Financial Institution
8 29 (2.03%) Billing
9 18 (1.26%) Back Office
10 15 (1.05%) Investment Banking
10 15 (1.05%) Legal
11 9 (0.63%) Games
11 9 (0.63%) Spanish Language
12 8 (0.56%) Manufacturing
13 7 (0.49%) German Language
14 5 (0.35%) Advertising
14 5 (0.35%) Italian Language
14 5 (0.35%) Marketing
15 4 (0.28%) Military
15 4 (0.28%) Publishing
Job Titles
1 387 (27.14%) Analyst
2 157 (11.01%) Service Analyst
3 140 (9.82%) Service Desk Analyst
4 132 (9.26%) Incident Manager
5 107 (7.50%) Support Engineer
6 102 (7.15%) Support Analyst
7 87 (6.10%) Service Manager
8 77 (5.40%) Help Desk Analyst
9 62 (4.35%) Administrator
10 60 (4.21%) Consultant
10 60 (4.21%) Security Analyst
11 56 (3.93%) Network Engineer
12 54 (3.79%) IT Manager
13 53 (3.72%) Applications Support
14 48 (3.37%) ITIL Manager
15 47 (3.30%) IT Analyst
15 47 (3.30%) Service Desk Support
16 43 (3.02%) 2nd Line Support
17 42 (2.95%) 1st Line Support
18 38 (2.66%) Linux Engineer
Libraries, Frameworks & Software Standards
1 35 (2.45%) HTML
2 25 (1.75%) .NET
3 22 (1.54%) Web Services
4 19 (1.33%) Middleware
5 17 (1.19%) XML
6 13 (0.91%) 802.1X
7 10 (0.70%) FIX Protocol
7 10 (0.70%) J2EE
8 8 (0.56%) .NET Framework
8 8 (0.56%) CSS
8 8 (0.56%) ELK Stack
8 8 (0.56%) LAMP
9 7 (0.49%) Ajax
9 7 (0.49%) SOAP
9 7 (0.49%) WebSphere MQ
10 6 (0.42%) LEMP Stack
10 6 (0.42%) MCollective
10 6 (0.42%) Regular Expression
11 5 (0.35%) Java EE
11 5 (0.35%) Struts
Miscellaneous
1 124 (8.70%) Management Information System
2 114 (7.99%) Data Centre
3 113 (7.92%) Analytical Skills
4 80 (5.61%) Blackberry
5 30 (2.10%) Computer Science
5 30 (2.10%) Replication
6 28 (1.96%) AS400
6 28 (1.96%) Security Operations Centre
7 27 (1.89%) Mainframe
8 26 (1.82%) Clustering
8 26 (1.82%) CMDB
8 26 (1.82%) iSeries
9 25 (1.75%) Cryptography
10 21 (1.47%) Driving Licence
10 21 (1.47%) User Experience
11 17 (1.19%) Statistics
12 16 (1.12%) Fat Client
12 16 (1.12%) Thin Client
13 11 (0.77%) CESG
13 11 (0.77%) Mobile App
Operating Systems
1 486 (34.08%) Windows
2 188 (13.18%) Windows 7
3 177 (12.41%) Linux
4 160 (11.22%) Unix
5 154 (10.80%) Windows Server
6 85 (5.96%) Windows Server 2008
7 62 (4.35%) Windows Server 2012
8 57 (4.00%) Solaris
9 54 (3.79%) Windows XP
10 43 (3.02%) AIX
11 39 (2.73%) Windows 8
12 38 (2.66%) Windows Server 2003
13 34 (2.38%) Red Hat Enterprise Linux
14 18 (1.26%) Apple iOS
15 17 (1.19%) Android
15 17 (1.19%) Mac OS X
16 10 (0.70%) Windows 10
16 10 (0.70%) Windows 2000
16 10 (0.70%) Windows Vista
16 10 (0.70%) zOS
Processes & Methodologies
1 667 (46.77%) ITIL
2 369 (25.88%) Problem Management
3 347 (24.33%) Change Management
4 279 (19.57%) Service Management
5 157 (11.01%) Service Delivery
6 121 (8.49%) Project Management
7 104 (7.29%) Information Security
8 95 (6.66%) ITSM
9 93 (6.52%) Configuration Management
10 92 (6.45%) Root Cause Analysis
11 88 (6.17%) ITIL V3
12 87 (6.10%) Release Management
13 74 (5.19%) Disaster Recovery
14 72 (5.05%) Risk Management
15 69 (4.84%) Agile Software Development
16 63 (4.42%) Stakeholder Management
17 59 (4.14%) Ticket Management
18 56 (3.93%) Document Management
19 55 (3.86%) Knowledge Management
20 53 (3.72%) Capacity Management
Programming Languages
1 169 (11.85%) SQL
2 61 (4.28%) Java
3 52 (3.65%) Perl
4 45 (3.16%) Shell Script
5 44 (3.09%) PowerShell
6 43 (3.02%) Python
7 33 (2.31%) C#
8 27 (1.89%) VB
9 23 (1.61%) JavaScript
10 19 (1.33%) C
10 19 (1.33%) PHP
11 18 (1.26%) Bash Shell
12 14 (0.98%) T-SQL
13 13 (0.91%) PL/SQL
14 9 (0.63%) Ruby
15 7 (0.49%) VBA
15 7 (0.49%) VBScript
16 5 (0.35%) C++
16 5 (0.35%) Jython
17 4 (0.28%) AWK
Qualifications
1 198 (13.88%) Security Cleared
2 133 (9.33%) SC Cleared
3 100 (7.01%) ITIL Certification
4 79 (5.54%) Cisco Certification
5 66 (4.63%) Degree
6 65 (4.56%) CISSP
7 61 (4.28%) Microsoft Certification
8 44 (3.09%) CCNA
9 43 (3.02%) BPSS Clearance
10 34 (2.38%) CCNP
11 29 (2.03%) DV Cleared
12 27 (1.89%) CEH
13 20 (1.40%) ITIL Foundation Certificate
14 19 (1.33%) GCIH
15 18 (1.26%) MCSA
16 17 (1.19%) CISM
16 17 (1.19%) MCSE
17 16 (1.12%) GCIA
18 15 (1.05%) AAT
19 14 (0.98%) MCP
Quality Assurance & Compliance
1 266 (18.65%) SLA
2 54 (3.79%) PCI DSS
3 37 (2.59%) ISO 9001
4 31 (2.17%) Disclosure Scotland
5 29 (2.03%) ISO/IEC 27001
6 27 (1.89%) Sarbanes-Oxley
7 23 (1.61%) QA
8 11 (0.77%) HMG Security Policy Framework
9 5 (0.35%) COBIT
9 5 (0.35%) P3O
9 5 (0.35%) RMADS
10 4 (0.28%) ISO 9000
11 3 (0.21%) Data Quality
12 2 (0.14%) ISO27002
13 1 (0.070%) BS7799
13 1 (0.070%) FIPS 140-2
13 1 (0.070%) ISO22301
13 1 (0.070%) JSP 440
13 1 (0.070%) Val IT
System Software
1 254 (17.81%) Active Directory
2 79 (5.54%) VMware Infrastructure
3 35 (2.45%) Hyper-V
4 25 (1.75%) vSphere
5 17 (1.19%) XenApp
6 14 (0.98%) VMware ESX
7 9 (0.63%) Sendmail
8 7 (0.49%) iptables
8 7 (0.49%) Microsoft App-V
8 7 (0.49%) Postfix
9 6 (0.42%) qmail
9 6 (0.42%) Squid
10 5 (0.35%) Firmware
10 5 (0.35%) RACF
10 5 (0.35%) Terminal Services
10 5 (0.35%) VMware ESXi
11 4 (0.28%) XenDesktop
12 3 (0.21%) Oracle RAC
12 3 (0.21%) Snort
12 3 (0.21%) Tivoli Workload Scheduler
Systems Management
1 51 (3.58%) Tivoli
2 36 (2.52%) SCCM
3 28 (1.96%) Puppet
4 26 (1.82%) Nagios
5 25 (1.75%) McAfee ePO
6 19 (1.33%) HP SiteScope
7 18 (1.26%) HP Operations Orchestration
8 15 (1.05%) Control-M
8 15 (1.05%) DameWare
8 15 (1.05%) OpenView Configuration Management
9 14 (0.98%) logstash
9 14 (0.98%) MOM
9 14 (0.98%) Tivoli Storage Manager
10 13 (0.91%) NetBackup
11 12 (0.84%) SCOM
12 11 (0.77%) RSA Security Analytics
13 10 (0.70%) AirWatch
13 10 (0.70%) HP SIM
14 9 (0.63%) EdgeSight
15 8 (0.56%) Graphite
Vendors
1 269 (18.86%) Microsoft
2 203 (14.24%) Citrix
3 156 (10.94%) VMware
4 133 (9.33%) HP
5 128 (8.98%) Cisco
6 89 (6.24%) Remedy
7 85 (5.96%) ServiceNow
8 72 (5.05%) Oracle
9 69 (4.84%) IBM
10 56 (3.93%) BMC
11 48 (3.37%) Intel Security
12 47 (3.30%) CA
13 41 (2.88%) Red Hat
14 34 (2.38%) Splunk
15 33 (2.31%) AppSense
15 33 (2.31%) Huawei
16 27 (1.89%) Lotus
16 27 (1.89%) SAP
17 26 (1.82%) F5
18 20 (1.40%) NetApp
Edinburgh, Midlothian
Lorien Resourcing
Posted: 5 days ago
London
Blue Fire Professional Services
Rate: Up to £300 per day
Posted: 4 days ago
South East
Talent Spa
Rate: £175pd
Posted: 4 days ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 2 days ago
South East
Lorien Resourcing
Posted: 4 days ago
Warrington, Cheshire
Rullion IT Plus
Posted: 6 days ago
Ripon, North Yorkshire
Global Technology Solutions Ltd
Rate: £18.00 - £19.00 per hour
Posted: 6 days ago
London
Lorien Resourcing
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: £240 per day
Posted: 6 days ago
Essex
Eutopia Solutions Ltd
Rate: £0.00 per annum
Posted: 4 days ago
Bracknell, Berkshire
LA International
Rate: £250 - £269 per day
Posted: 5 days ago
Edinburgh & Lothians
Elevate Direct
Rate: From £425 to £460 per day
Posted: 4 days ago
City, London
Thebes IT
Rate: £550 - £600 per day
Posted: 5 days ago
Ipswich, Suffolk
Venturi
Rate: £280 - £340 per day
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: £240 per day
Posted: 6 days ago
Liverpool, Merseyside
Mortimer Spinks
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 13 days ago
City of London
Hays Specialist Recruitment Ltd
Rate: £10.00 - £15.00 per hour
Posted: 18 days ago
Milton Keynes
Capita Defence & Security Resourcing
Rate: £220 - £250 per day
Posted: 23 days ago
High Wycombe
Hays Specialist Recruitment
Rate: £240.00 - £260.00 per day + Dep on Experience
Posted: 25 days ago
London
Orgtel
Rate: £250 - £300 per day
Posted: 17 days ago