The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Incident Management
UK
Rank 217 182 189
Rank change year-on-year
-35 +7
Contract jobs citing Incident Management 500 695 641
As % of all contract IT jobs located in the UK 1.10% 1.34% 1.22%
As % of the Processes & Methodologies category 1.33% 1.61% 1.54%
Number of daily rates quoted 293 392 339
Median daily rate £350 £340 £350
Median daily rate % change year-on-year
+2.94% -2.85%
90% offered a daily rate of more than £138 £144 £150
10% offered a daily rate of more than £512 £500 £475
UK excluding London median daily rate £313 £335 £310
% change year-on-year
-6.71% +8.06%
Number of hourly rates quoted 24 48 72
Median hourly rate £16.00 £16.25 £13.50
Median hourly rate % change year-on-year
-1.53% +20.37%
90% offered a hourly rate of more than £14.08 £10.20 £11.10
10% offered a hourly rate of more than £23.75 £19.00 £21.90
UK excluding London median hourly rate £15.00 £16.50 £13.00
% change year-on-year
-9.09% +26.92%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
37558 43101 41682
As % of all contract IT jobs located in the UK 82.77% 82.82% 79.38%
Number of daily rates quoted 24946 28188 26403
Median daily rate £450 £425 £423
Median daily rate % change year-on-year
+5.88% +0.59%
90% offered a daily rate of more than £300 £295 £280
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 952 1185 1115
Median hourly rate £35.75 £38.05 £26.00
Median hourly rate % change year-on-year
-6.04% +46.34%
90% offered a hourly rate of more than £13.00 £13.00 £12.00
10% offered a hourly rate of more than £55.00 £57.00 £47.50
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

Incident Management
Jobs Demand Trend

The demand trend of contract jobs citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 23 February 2017.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 23 February 2017.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 461 £356 +1.78% 93
London -6 148 £400 +2.56% 36
South East -43 119 £350 +4.47% 8
Buckinghamshire +11 52 £384 - 1
Milton Keynes +15 40 £384 -0.96% 1
South West +3 39 £228 -0.76% 8
North West +23 33 £185 -47.14% 7
West Midlands -8 27 £425 -5.55% 12
Yorkshire -16 26 £420 +29.23% 7
East Midlands +12 24 £358 +5.92% 5
East of England -20 23 £300 -11.11% 6
West Yorkshire -8 22 £425 +30.76% 6
Scotland +22 19 £225 -37.93% 4
Berkshire -44 18 £425 +31.78% 1
Nottinghamshire +15 17 £376 +23.36%
Bristol +9 17 £301 +33.55% 2
Hampshire +1 17 £395 +17.91% 5
North East -14 17 £406 +84.65% 5
Tyne and Wear -4 16 £413 +121.47% 5
City of London -13 16 £413 - 9
Manchester +11 14 £185 -43.07% 7
Leeds -22 14 £375 +15.38% 4
Edinburgh +25 13 £225 -52.63% 2
Newcastle upon Tyne -13 13 £413 +121.47% 5
Hertfordshire +14 12 £168 -69.54% 1
Nottingham +10 12 £376 +21.37%
Cheshire +32 11 £130 -67.50%
Oxfordshire -1 11 £150 +17.64%
Wiltshire -5 10 £184 -20.21% 2
Gloucestershire -5 9 £110 -67.64%

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 February 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 474 (42.66%) ITIL
2 351 (31.59%) Windows
3 259 (23.31%) Microsoft
4 239 (21.51%) Problem Management
5 238 (21.42%) Change Management
6 210 (18.90%) Finance
7 200 (18.00%) Service Management
8 195 (17.55%) Active Directory
9 185 (16.65%) SLA
10 159 (14.31%) Security Cleared
10 159 (14.31%) Analytical Skills
11 153 (13.77%) MS Office
12 138 (12.42%) Information Security
13 130 (11.70%) Linux
14 120 (10.80%) Unix
14 120 (10.80%) Windows 7
15 119 (10.71%) VMware
16 116 (10.44%) SC Cleared
17 115 (10.35%) Firewall
18 113 (10.17%) MS Excel
18 113 (10.17%) SQL
19 99 (8.91%) Cybersecurity
20 98 (8.82%) Service Delivery
21 95 (8.55%) Management Information System
22 94 (8.46%) Cisco
23 93 (8.37%) Windows Server
24 92 (8.28%) DNS
25 91 (8.19%) HP
26 87 (7.83%) VMware Infrastructure
27 86 (7.74%) Data Centre

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (4.23%) MS Exchange
2 29 (2.61%) IIS
3 21 (1.89%) SharePoint
4 19 (1.71%) IBM Notes
4 19 (1.71%) JBoss
5 17 (1.53%) Skype for Business
6 16 (1.44%) Apache
7 15 (1.35%) WebSphere
8 13 (1.17%) Exchange Server 2010
8 13 (1.17%) Tomcat
9 12 (1.08%) WebLogic
10 11 (0.99%) Confluence
10 11 (0.99%) SAS
11 8 (0.72%) Blackberry Enterprise Server
11 8 (0.72%) Exchange Server 2013
12 6 (0.54%) SharePoint Server
13 5 (0.45%) Oracle SOA Suite
14 4 (0.36%) Adobe Experience Manager
14 4 (0.36%) OpenStack
14 4 (0.36%) SharePoint 2013
Applications
1 153 (13.77%) MS Office
2 113 (10.17%) MS Excel
3 21 (1.89%) MS PowerPoint
4 11 (0.99%) MS Project
5 8 (0.72%) Spreadsheet
6 7 (0.63%) MS Visio
7 1 (0.090%) Acrobat
Business Applications
1 27 (2.43%) Remedy ITSM
2 10 (0.90%) Oracle EBS
3 8 (0.72%) Dynamics CRM
4 6 (0.54%) assyst
5 5 (0.45%) Markit EDM
5 5 (0.45%) Oracle EBS R12
6 4 (0.36%) Oracle Cash Management
6 4 (0.36%) Oracle General Ledger
6 4 (0.36%) Oracle Payables
7 3 (0.27%) Oracle Applications
7 3 (0.27%) SAP CAR
7 3 (0.27%) SAP HCM
7 3 (0.27%) SAP Retail
7 3 (0.27%) SAP SD
8 2 (0.18%) SAP S/4HANA
9 1 (0.090%) BusinessWorks
9 1 (0.090%) SAP EHS
9 1 (0.090%) SAP GRC
9 1 (0.090%) SAP Oil and Gas
9 1 (0.090%) SystmOne
Cloud Services
1 48 (4.32%) Office 365
2 25 (2.25%) Amazon AWS
3 23 (2.07%) SaaS
4 20 (1.80%) IaaS
4 20 (1.80%) PaaS
5 19 (1.71%) Microsoft Azure
6 6 (0.54%) Google Drive
7 5 (0.45%) GitHub
8 4 (0.36%) Cloud Computing
8 4 (0.36%) G Suite
9 2 (0.18%) SuccessFactors
10 1 (0.090%) AWS CloudFormation
10 1 (0.090%) Google Cloud Platform
10 1 (0.090%) HP Helion
10 1 (0.090%) OpenShift
10 1 (0.090%) Virtual Private Cloud
10 1 (0.090%) Yammer
Communications & Networking
1 115 (10.35%) Firewall
2 92 (8.28%) DNS
3 78 (7.02%) WAN
4 76 (6.84%) TCP/IP
5 56 (5.04%) LAN
6 54 (4.86%) VPN
7 52 (4.68%) DHCP
8 48 (4.32%) Internet
9 43 (3.87%) Wireless
10 41 (3.69%) Intrusion Detection
11 38 (3.42%) Network Security
12 34 (3.06%) SAN
13 27 (2.43%) MPLS
14 26 (2.34%) Cisco ASA
15 23 (2.07%) Cisco Nexus
16 21 (1.89%) LDAP
17 19 (1.71%) HTTP
17 19 (1.71%) SSL
18 14 (1.26%) Ethernet
18 14 (1.26%) SNMP
Database & Business Intelligence
1 67 (6.03%) SQL Server
2 15 (1.35%) MySQL
2 15 (1.35%) Oracle Database
2 15 (1.35%) PostgreSQL
3 11 (0.99%) Relational Database
4 10 (0.90%) Big Data
4 10 (0.90%) Hadoop
4 10 (0.90%) SQL Server 2014
5 9 (0.81%) DB2
5 9 (0.81%) RDBMS
5 9 (0.81%) SQL Server 2012
6 8 (0.72%) Data Warehouse
6 8 (0.72%) SQL Server Integration Services
7 7 (0.63%) Oracle Database 12c
7 7 (0.63%) Oracle Reports
8 6 (0.54%) MongoDB
8 6 (0.54%) SQL Server 2008
9 5 (0.45%) NoSQL
9 5 (0.45%) SQL Server Reporting Services
9 5 (0.45%) Sybase IQ
Development Applications
1 25 (2.25%) JIRA
2 10 (0.90%) Jenkins
3 8 (0.72%) Octopus Deploy
4 7 (0.63%) Git (software)
5 5 (0.45%) Sonatype Nexus
5 5 (0.45%) Subversion
6 4 (0.36%) Vagrant
7 3 (0.27%) Introscope
7 3 (0.27%) Team Foundation Server
7 3 (0.27%) TeamCity
8 2 (0.18%) Ant
8 2 (0.18%) MSI
8 2 (0.18%) Oracle Forms
8 2 (0.18%) Talend Open Studio
9 1 (0.090%) AccuRev
9 1 (0.090%) Atlassian Bamboo
9 1 (0.090%) eCATT
9 1 (0.090%) Hudson
9 1 (0.090%) Redmine
9 1 (0.090%) Selenium
General
1 210 (18.90%) Finance
2 72 (6.48%) Banking
3 62 (5.58%) Telecoms
4 44 (3.96%) Retail
5 35 (3.15%) Billing
6 21 (1.89%) Legal
7 17 (1.53%) Financial Institution
8 16 (1.44%) Law
9 12 (1.08%) Investment Banking
10 11 (0.99%) Front Office
11 8 (0.72%) Electronics
11 8 (0.72%) Manufacturing
12 5 (0.45%) Marketing
12 5 (0.45%) Publishing
13 4 (0.36%) General Ledger
13 4 (0.36%) Korean Language
14 2 (0.18%) Corporate Banking
14 2 (0.18%) French Language
14 2 (0.18%) Games
14 2 (0.18%) Military
Job Titles
1 344 (30.96%) Analyst
2 98 (8.82%) Service Analyst
3 86 (7.74%) Incident Manager
4 84 (7.56%) Service Desk Analyst
5 80 (7.20%) Support Engineer
6 73 (6.57%) Security Analyst
7 69 (6.21%) Support Analyst
8 60 (5.40%) Administrator
9 46 (4.14%) IT Analyst
9 46 (4.14%) Service Manager
10 42 (3.78%) 2nd Line Support
11 41 (3.69%) IT Support
12 40 (3.60%) Network Engineer
13 39 (3.51%) Help Desk Analyst
14 37 (3.33%) Consultant
14 37 (3.33%) Security Manager
15 36 (3.24%) Help Desk Support
16 34 (3.06%) 1st Line Support
17 32 (2.88%) Architect
17 32 (2.88%) DBA
Libraries, Frameworks & Software Standards
1 19 (1.71%) Middleware
2 14 (1.26%) Web Services
3 11 (0.99%) XML
4 10 (0.90%) .NET
5 9 (0.81%) Regular Expression
6 8 (0.72%) 802.1X
7 7 (0.63%) HTML
8 5 (0.45%) CSS
8 5 (0.45%) J2EE
8 5 (0.45%) XSLT
9 4 (0.36%) MSMQ
9 4 (0.36%) Oracle Fusion
10 3 (0.27%) ASP.NET
10 3 (0.27%) IBM Integration Bus
10 3 (0.27%) SOAP
10 3 (0.27%) Spring
11 2 (0.18%) FIX Protocol
11 2 (0.18%) Rendezvous
11 2 (0.18%) WCF
11 2 (0.18%) XMPP
Miscellaneous
1 159 (14.31%) Analytical Skills
2 95 (8.55%) Management Information System
3 86 (7.74%) Data Centre
4 31 (2.79%) Smartphone
5 29 (2.61%) Blackberry
5 29 (2.61%) CMDB
6 28 (2.52%) Security Operations Centre
7 24 (2.16%) Fat Client
7 24 (2.16%) Thin Client
8 21 (1.89%) Driving Licence
9 20 (1.80%) Video Conferencing
10 19 (1.71%) Computer Science
11 16 (1.44%) RSA SecurID
12 15 (1.35%) iSeries
13 13 (1.17%) PDA
13 13 (1.17%) Virtual Team
14 12 (1.08%) Clustering
15 11 (0.99%) Enterprise Software
15 11 (0.99%) Replication
16 10 (0.90%) Mainframe
Operating Systems
1 351 (31.59%) Windows
2 130 (11.70%) Linux
3 120 (10.80%) Unix
3 120 (10.80%) Windows 7
4 93 (8.37%) Windows Server
5 72 (6.48%) Windows Server 2008
6 48 (4.32%) Windows Server 2012
7 40 (3.60%) Android
8 39 (3.51%) Windows Server 2003
9 33 (2.97%) Windows XP
10 26 (2.34%) Solaris
11 24 (2.16%) Windows 8
12 18 (1.62%) Apple iOS
13 15 (1.35%) Red Hat Enterprise Linux
13 15 (1.35%) Windows 10
14 14 (1.26%) AIX
15 9 (0.81%) Mac OS
16 8 (0.72%) zOS
17 6 (0.54%) OpenVMS
18 5 (0.45%) Windows 2000
Processes & Methodologies
1 474 (42.66%) ITIL
2 239 (21.51%) Problem Management
3 238 (21.42%) Change Management
4 200 (18.00%) Service Management
5 138 (12.42%) Information Security
6 99 (8.91%) Cybersecurity
7 98 (8.82%) Service Delivery
8 83 (7.47%) ITSM
9 80 (7.20%) Project Management
10 79 (7.11%) ITIL V3
11 73 (6.57%) Risk Management
12 70 (6.30%) Agile Software Development
13 58 (5.22%) Change Control
14 57 (5.13%) Root Cause Analysis
14 57 (5.13%) Stakeholder Management
15 55 (4.95%) Migration
15 55 (4.95%) Security Operations
16 52 (4.68%) Configuration Management
17 50 (4.50%) Business Continuity
17 50 (4.50%) Release Management
Programming Languages
1 113 (10.17%) SQL
2 45 (4.05%) PowerShell
3 41 (3.69%) Java
4 34 (3.06%) Perl
5 33 (2.97%) Python
6 16 (1.44%) Shell Script
7 13 (1.17%) JavaScript
8 12 (1.08%) VB
9 8 (0.72%) Korn
10 7 (0.63%) Bash Shell
10 7 (0.63%) Ruby
11 6 (0.54%) PHP
12 4 (0.36%) C#
12 4 (0.36%) VBScript
13 3 (0.27%) C
13 3 (0.27%) C++
13 3 (0.27%) T-SQL
13 3 (0.27%) VB.NET
14 2 (0.18%) VBA
14 2 (0.18%) XPath
Qualifications
1 159 (14.31%) Security Cleared
2 116 (10.44%) SC Cleared
3 63 (5.67%) ITIL Certification
4 58 (5.22%) Degree
5 53 (4.77%) Cisco Certification
6 46 (4.14%) CISSP
7 42 (3.78%) Microsoft Certification
8 39 (3.51%) CCNP
9 34 (3.06%) DV Cleared
10 31 (2.79%) CCNA
11 29 (2.61%) CEH
12 25 (2.25%) MCP
13 22 (1.98%) CISA
14 21 (1.89%) BPSS Clearance
14 21 (1.89%) CISM
15 18 (1.62%) GIAC
16 17 (1.53%) CREST Certified
17 16 (1.44%) OSCP
18 15 (1.35%) GCIH
19 13 (1.17%) MCDST
Quality Assurance & Compliance
1 185 (16.65%) SLA
2 45 (4.05%) ISO/IEC 27001
3 31 (2.79%) PCI DSS
4 30 (2.70%) Disclosure Scotland
5 16 (1.44%) QA
6 8 (0.72%) RMADS
7 7 (0.63%) ISO 9001
7 7 (0.63%) Sarbanes-Oxley
8 5 (0.45%) HMG Security Policy Framework
9 4 (0.36%) ISO22301
10 3 (0.27%) Data Quality
10 3 (0.27%) GDPR
10 3 (0.27%) HL7
11 2 (0.18%) BS7799
11 2 (0.18%) ISO27002
11 2 (0.18%) SEPA
12 1 (0.090%) BS25999
12 1 (0.090%) MiFID
System Software
1 195 (17.55%) Active Directory
2 87 (7.83%) VMware Infrastructure
3 33 (2.97%) VMware ESX
4 27 (2.43%) XenApp
5 23 (2.07%) Hyper-V
6 22 (1.98%) XenDesktop
7 21 (1.89%) Microsoft App-V
8 16 (1.44%) BitLocker
9 11 (0.99%) Virtual Desktop
10 10 (0.90%) VMware ESXi
11 9 (0.81%) Virtual Machines
12 8 (0.72%) vSphere
13 7 (0.63%) SRDF
13 7 (0.63%) Veritas Cluster Server
13 7 (0.63%) Veritas Volume Manager
14 6 (0.54%) RACF
15 4 (0.36%) UAG
16 3 (0.27%) Docker
16 3 (0.27%) Forefront TMG
16 3 (0.27%) vCloud
Systems Management
1 44 (3.96%) SCCM
2 21 (1.89%) Symantec Endpoint Protection
3 17 (1.53%) Systems Management Server (SMS)
4 16 (1.44%) Puppet
5 12 (1.08%) Opscode Chef
6 11 (0.99%) HP SiteScope
6 11 (0.99%) Tivoli
7 10 (0.90%) ITRS Geneos
8 9 (0.81%) Nagios
8 9 (0.81%) NetBackup
8 9 (0.81%) Tivoli Storage Manager
9 8 (0.72%) Network Intrusion Detection System
9 8 (0.72%) Red Hat Satellite
9 8 (0.72%) SCOM
10 7 (0.63%) CSIRT
10 7 (0.63%) Nessus
10 7 (0.63%) WSUS
11 6 (0.54%) Ansible
11 6 (0.54%) QRadar
12 5 (0.45%) Dollar Universe
Vendors
1 259 (23.31%) Microsoft
2 119 (10.71%) VMware
3 94 (8.46%) Cisco
4 91 (8.19%) HP
5 71 (6.39%) Citrix
6 70 (6.30%) Oracle
7 61 (5.49%) ServiceNow
8 57 (5.13%) Remedy
9 42 (3.78%) Dell
10 38 (3.42%) Splunk
11 37 (3.33%) CheckPoint
12 36 (3.24%) F5
13 34 (3.06%) SAP
14 31 (2.79%) BMC
15 29 (2.61%) IBM
16 28 (2.52%) Apple
17 26 (2.34%) CA
18 24 (2.16%) Symantec
19 23 (2.07%) Juniper
20 22 (1.98%) Wyse
London
Ebury
Rate: £160.00 - £170.00 per day
Posted: 2 days ago
Brentford, Middlesex
Randstad Strategic Accounts
Rate: £40 - £45 per hour
Posted: Yesterday
City, London
Harvey Nash plc
Rate: £175 - £200 per day + None
Posted: 2 days ago
City, London
Complete Tech Limited
Rate: From £200 to £260 per day
Posted: 6 days ago
Southampton, Hampshire
Hays Talent Solutions
Rate: £187.02 per day
Posted: 15 days ago
West Midlands (County)
Network ITR
Rate: £325 per day
Posted: 6 days ago
London
Lorien Resourcing
Posted: Yesterday
Uxbridge, Middlesex
ReThink Recruitment
Rate: £450 - £550 per day
Posted: 3 days ago
Wiltshire
People Source Consulting
Rate: £175 - £200 per day
Posted: 7 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Rate: From £20,000 to £25,000 per annum Competitive salary & excellent benef
Posted: 14 days ago