The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Incident Management
Rank 177 167 186
Rank change year-on-year
-10 +19
Contract jobs citing Incident Management 638 618 482
As % of all contract IT jobs located in the UK 1.22% 1.23% 1.07%
As % of the Processes & Methodologies category 1.60% 1.64% 1.47%
Number of daily rates quoted 336 298 200
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £361 £364
Average daily rate % change year-on-year
-3.11% -0.68%
90% offered a daily rate of more than £150 £155 £150
10% offered a daily rate of more than £475 £496 £530
UK excluding London average daily rate £325 £330 £300
% change year-on-year
-1.51% +10.00%
Number of hourly rates quoted 71 77 57
Average hourly rate £13.50 £16.50 £12.00
Average hourly rate % change year-on-year
-18.18% +37.50%
90% offered a hourly rate of more than £11.00 £11.50 £10.00
10% offered a hourly rate of more than £21.40 £34.00 £33.00
UK excluding London average hourly rate £12.50 £17.00 £12.00
% change year-on-year
-26.47% +41.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
39834 37606 32717
As % of all contract IT jobs located in the UK 75.91% 74.82% 72.89%
Number of daily rates quoted 25112 22628 19457
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £280 £275 £275
10% offered a daily rate of more than £575 £570 £575
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 1043 1134 1178
Average hourly rate £27.50 £27.50 £30.00
Average hourly rate % change year-on-year
- -8.33%
90% offered a hourly rate of more than £12.10 £12.31 £12.00
10% offered a hourly rate of more than £49.50 £50.00 £51.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 27 February 2015.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 27 February 2015.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 571 £343 -4.52% 139
London +13 222 £375 -6.25% 52
South East -41 103 £349 +2.64% 28
City of London +35 67 £331 -26.47% 16
Yorkshire +15 61 £220 -32.30% 11
East of England +12 49 £331 +107.03% 6
West Yorkshire +3 37 £175 -53.33% 3
North West -13 37 £213 -33.59% 11
Leeds +10 34 £175 -53.33% 2
Scotland +14 33 £400 -3.03% 11
South West -45 32 £375 - 7
Buckinghamshire +8 30 £325 +8.33% 9
West Midlands -11 29 £220 -33.33% 13
East Midlands -13 23 £350 +229.41% 8
Cambridgeshire +13 22 £350 - 4
Berkshire -30 22 £388 +19.23% 7
Milton Keynes -3 21 £328 +9.16% 8
Surrey 0 18 £318 -5.92% 5
Hampshire -11 18 £400 +14.28% 6
Birmingham +7 16 £253 -58.94% 5
Peterborough +12 15 £344 - 2
South Wales +10 15 £175 -14.63% 4
Essex +6 15 £163 -56.66%
Northampton +5 15 £350 +47.36% 2
Wales +3 15 £175 -14.63% 4
Northamptonshire 0 15 £350 +47.36% 2
Cheshire +9 14 £383 +17.69% 3
South Yorkshire +3 13 £280 -13.84% 1
North East -2 13 £418 +116.88% 3
Manchester -14 13 £160 -45.53% 7

Incident Management
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 609 (48.30%) ITIL
2 451 (35.77%) Windows
3 273 (21.65%) Service Management
4 272 (21.57%) Microsoft
5 253 (20.06%) Finance
6 231 (18.32%) Security Cleared
7 212 (16.81%) SLA
8 207 (16.42%) Active Directory
9 204 (16.18%) MS Office
10 202 (16.02%) Problem Management
11 198 (15.70%) MS Excel
12 194 (15.38%) Change Management
13 184 (14.59%) SC Cleared
14 170 (13.48%) Citrix
15 167 (13.24%) Service Delivery
16 149 (11.82%) HP
17 145 (11.50%) Cisco
18 134 (10.63%) Firewall
19 132 (10.47%) Linux
20 129 (10.23%) Windows 7
21 128 (10.15%) UNIX
22 127 (10.07%) Banking
23 120 (9.52%) Project Management
24 114 (9.04%) SQL
25 106 (8.41%) VMware
26 98 (7.77%) ITSM
27 97 (7.69%) Management Information System
28 94 (7.45%) Windows Server 2008
28 94 (7.45%) Analytical Skills
29 92 (7.30%) Remedy

Incident Management
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 79 (6.26%) MS Exchange
2 51 (4.04%) SharePoint
3 45 (3.57%) Exchange Server 2010
4 44 (3.49%) IIS
5 29 (2.30%) IBM Notes
6 23 (1.82%) Lync
7 22 (1.74%) Blackberry Enterprise Server
7 22 (1.74%) Exchange Server 2003
8 20 (1.59%) Tomcat
9 19 (1.51%) WebLogic
10 18 (1.43%) Apache
11 16 (1.27%) WebSphere
12 15 (1.19%) OpenStack
13 14 (1.11%) CMS
14 13 (1.03%) Exchange Server 2007
15 8 (0.63%) CICS
15 8 (0.63%) JBoss
16 7 (0.56%) Oracle 10gAS
16 7 (0.56%) BizTalk Server
16 7 (0.56%) Live Communications Server
Applications
1 204 (16.18%) MS Office
2 198 (15.70%) MS Excel
3 17 (1.35%) MS PowerPoint
4 15 (1.19%) MS Visio
5 6 (0.48%) Spreadsheet
6 4 (0.32%) MS Project
7 1 (0.079%) Adobe Creative Suite
Business Applications
1 38 (3.01%) Remedy ITSM
2 17 (1.35%) Oracle EBS
3 12 (0.95%) Oracle EBS R12
4 9 (0.71%) Oracle Applications
4 9 (0.71%) assyst
5 5 (0.40%) Cerner Millennium
6 4 (0.32%) SAP Oil and Gas
7 3 (0.24%) Oracle BPM
7 3 (0.24%) Cordys
8 2 (0.16%) ION MarketView
8 2 (0.16%) Bloomberg TOMS
8 2 (0.16%) Siebel Analytics
8 2 (0.16%) Remedy AR System
8 2 (0.16%) Dynamics CRM
9 1 (0.079%) GoldMine
9 1 (0.079%) JDE EnterpriseOne
9 1 (0.079%) SAP SRM
9 1 (0.079%) Oracle Financials
9 1 (0.079%) Oracle 11i
9 1 (0.079%) SAP HR
Cloud Services
1 10 (0.79%) IaaS
2 7 (0.56%) Amazon AWS
3 4 (0.32%) SaaS
3 4 (0.32%) Google Apps
3 4 (0.32%) Office 365
4 3 (0.24%) Amazon EC2
5 2 (0.16%) Amazon S3
5 2 (0.16%) PaaS
5 2 (0.16%) Route 53
5 2 (0.16%) Cloud Computing
Communications & Networking
1 134 (10.63%) Firewall
2 86 (6.82%) LAN
3 83 (6.58%) TCP/IP
4 67 (5.31%) WAN
5 64 (5.08%) SAN
6 52 (4.12%) DNS
7 50 (3.97%) Internet
8 44 (3.49%) Cisco ASA
9 42 (3.33%) VPN
10 39 (3.09%) Network Security
11 38 (3.01%) Wireless
12 31 (2.46%) BGP
12 31 (2.46%) DHCP
13 29 (2.30%) Intrusion Detection
14 27 (2.14%) SSL
15 26 (2.06%) MPLS
16 25 (1.98%) EIGRP
17 23 (1.82%) LDAP
18 22 (1.74%) NetScaler
19 21 (1.67%) OSPF
Database & Business Intelligence
1 56 (4.44%) SQL Server
2 33 (2.62%) Oracle Database
3 19 (1.51%) Relational Database
4 17 (1.35%) MySQL
5 11 (0.87%) Oracle Database 11g
6 10 (0.79%) SQL Server Reporting Services
7 9 (0.71%) PostgreSQL
7 9 (0.71%) Crystal Reports
8 8 (0.63%) Data Warehouse
8 8 (0.63%) DTS
9 7 (0.56%) Oracle Discoverer
9 7 (0.56%) DB2
10 6 (0.48%) MongoDB
11 5 (0.40%) RDBMS
12 4 (0.32%) Oracle Reports
12 4 (0.32%) NoSQL
12 4 (0.32%) BusinessObjects XI
13 3 (0.24%) BODI
13 3 (0.24%) Oracle BI EE
13 3 (0.24%) MS Access
Development Applications
1 27 (2.14%) Team Foundation Server
2 24 (1.90%) JIRA
3 21 (1.67%) Jenkins
4 13 (1.03%) TeamCity
5 10 (0.79%) Git (software)
6 9 (0.71%) Toad
6 9 (0.71%) Subversion
7 6 (0.48%) Visual Studio
8 4 (0.32%) ClearQuest
9 3 (0.24%) Maven
9 3 (0.24%) Lombardi
9 3 (0.24%) VSS/SourceSafe
9 3 (0.24%) Selenium
9 3 (0.24%) Hudson
10 2 (0.16%) QuickTest Pro
10 2 (0.16%) MSI
11 1 (0.079%) PowerBuilder
11 1 (0.079%) Jasmine
11 1 (0.079%) Bitbucket
11 1 (0.079%) WinDbg
General
1 253 (20.06%) Finance
2 127 (10.07%) Banking
3 66 (5.23%) Telecoms
4 52 (4.12%) Investment Banking
5 38 (3.01%) Law
6 31 (2.46%) Legal
7 30 (2.38%) Retail
8 18 (1.43%) Front Office
8 18 (1.43%) Back Office
9 15 (1.19%) Financial Institution
10 10 (0.79%) Games
11 9 (0.71%) Retail Banking
12 8 (0.63%) Marketing
12 8 (0.63%) Publishing
12 8 (0.63%) Manufacturing
13 5 (0.40%) Military
14 4 (0.32%) Aerospace
14 4 (0.32%) Local Government
15 3 (0.24%) German Language
15 3 (0.24%) Billing
Job Titles
1 447 (35.45%) Analyst
2 193 (15.31%) Service Analyst
3 170 (13.48%) Service Desk Analyst
4 112 (8.88%) Support Analyst
5 96 (7.61%) Incident Manager
6 79 (6.26%) Support Engineer
7 57 (4.52%) 1st Line Support
7 57 (4.52%) Network Engineer
8 53 (4.20%) 2nd Line Support
9 50 (3.97%) Applications Support
10 47 (3.73%) Service Manager
11 46 (3.65%) Consultant
12 40 (3.17%) Administrator
13 38 (3.01%) Help Desk Analyst
14 36 (2.85%) DBA
14 36 (2.85%) IT Support
15 34 (2.70%) Desktop Support
16 33 (2.62%) Security Analyst
17 29 (2.30%) Desktop Engineer
18 28 (2.22%) Incident Analyst
Libraries, Frameworks & Software Standards
1 45 (3.57%) Middleware
2 30 (2.38%) .NET
3 20 (1.59%) Web Services
4 19 (1.51%) XML
4 19 (1.51%) HTML
5 11 (0.87%) CSS
5 11 (0.87%) Oracle Fusion
6 9 (0.71%) FIX Protocol
7 8 (0.63%) ASP.NET
8 7 (0.56%) JMS
8 7 (0.56%) SAP Basis
8 7 (0.56%) jQuery
9 6 (0.48%) Java EE
9 6 (0.48%) J2EE
9 6 (0.48%) Struts
10 4 (0.32%) Spring
10 4 (0.32%) .NET Framework
11 3 (0.24%) Application Packaging
11 3 (0.24%) X-Windows
11 3 (0.24%) LAMP
Miscellaneous
1 97 (7.69%) Management Information System
2 94 (7.45%) Analytical Skills
3 89 (7.06%) Blackberry
4 33 (2.62%) Replication
5 32 (2.54%) Computer Science
6 26 (2.06%) CMDB
7 21 (1.67%) iPhone
8 20 (1.59%) Clustering
9 19 (1.51%) Statistics
9 19 (1.51%) iPad
10 17 (1.35%) Video Conferencing
11 16 (1.27%) Cryptography
12 15 (1.19%) PKI
12 15 (1.19%) Mathematics
12 15 (1.19%) Mobile App
13 14 (1.11%) Hedge funds
13 14 (1.11%) AS400
13 14 (1.11%) Client/Server
14 13 (1.03%) Enterprise Software
15 12 (0.95%) NHS
Operating Systems
1 451 (35.77%) Windows
2 132 (10.47%) Linux
3 129 (10.23%) Windows 7
4 128 (10.15%) UNIX
5 94 (7.45%) Windows Server 2008
6 77 (6.11%) Windows XP
7 76 (6.03%) Windows Server 2003
8 31 (2.46%) Windows Server 2012
9 29 (2.30%) Red Hat Enterprise Linux
10 27 (2.14%) Solaris
11 22 (1.74%) Ubuntu
12 20 (1.59%) CentOS
13 17 (1.35%) Windows 8
14 13 (1.03%) AIX
15 12 (0.95%) HPUX
15 12 (0.95%) Windows NT
16 10 (0.79%) Android
16 10 (0.79%) Apple iOS
17 9 (0.71%) Mac OS X
18 4 (0.32%) Windows Vista
Processes & Methodologies
1 609 (48.30%) ITIL
2 273 (21.65%) Service Management
3 202 (16.02%) Problem Management
4 194 (15.38%) Change Management
5 167 (13.24%) Service Delivery
6 120 (9.52%) Project Management
7 98 (7.77%) ITSM
8 83 (6.58%) Root Cause Analysis
9 79 (6.26%) Configuration Management
10 72 (5.71%) Information Security
11 70 (5.55%) Migration
12 64 (5.08%) Stakeholder Management
13 59 (4.68%) ITIL V3
14 58 (4.60%) E-Commerce
15 57 (4.52%) Disaster Recovery
16 52 (4.12%) Business Continuity
16 52 (4.12%) Continuous Improvement
17 48 (3.81%) Agile Software Development
18 47 (3.73%) Release Management
19 41 (3.25%) Knowledge Management
Programming Languages
1 114 (9.04%) SQL
2 59 (4.68%) PowerShell
3 31 (2.46%) Perl
4 30 (2.38%) Python
4 30 (2.38%) VBScript
5 29 (2.30%) C#
5 29 (2.30%) Java
6 23 (1.82%) Shell Script
7 22 (1.74%) C
8 20 (1.59%) PL/SQL
8 20 (1.59%) JavaScript
9 8 (0.63%) VB
9 8 (0.63%) T-SQL
10 6 (0.48%) Ruby
11 5 (0.40%) Bash Shell
11 5 (0.40%) C++
11 5 (0.40%) PHP
12 4 (0.32%) VB.NET
12 4 (0.32%) Scala
13 3 (0.24%) VBA
Qualifications
1 231 (18.32%) Security Cleared
2 184 (14.59%) SC Cleared
3 82 (6.50%) Degree
4 74 (5.87%) Cisco Certification
5 57 (4.52%) Microsoft Certification
6 56 (4.44%) ITIL Certification
7 54 (4.28%) CISSP
8 49 (3.89%) DV Cleared
9 47 (3.73%) CCNP
9 47 (3.73%) CCNA
10 37 (2.93%) MCP
11 33 (2.62%) MCSE
12 24 (1.90%) CISM
13 20 (1.59%) CISA
14 18 (1.43%) ITIL Foundation Certificate
15 17 (1.35%) VCP4
16 14 (1.11%) CCSE
17 13 (1.03%) GIAC
17 13 (1.03%) VMware Certified Professional (VCP)
18 12 (0.95%) PMP
Quality Assurance & Compliance
1 212 (16.81%) SLA
2 51 (4.04%) QA
3 32 (2.54%) ISO/IEC 27001
4 19 (1.51%) Sarbanes-Oxley
5 17 (1.35%) JSP 440
6 12 (0.95%) PCI DSS
6 12 (0.95%) ISO 9001
7 9 (0.71%) COBIT
8 8 (0.63%) Dodd-Frank
9 4 (0.32%) BS15000
9 4 (0.32%) Data Quality
System Software
1 207 (16.42%) Active Directory
2 67 (5.31%) VMware Infrastructure
3 46 (3.65%) Hyper-V
4 40 (3.17%) vSphere
5 39 (3.09%) XenApp
6 37 (2.93%) VMware ESXi
7 31 (2.46%) XenDesktop
8 16 (1.27%) Veritas Cluster Server
8 16 (1.27%) Microsoft App-V
9 14 (1.11%) Terminal Services
10 12 (0.95%) Docker
11 11 (0.87%) VMware ESX
12 10 (0.79%) Oracle RMAN
12 10 (0.79%) Oracle RAC
13 8 (0.63%) ProxySG
14 7 (0.56%) NFS
14 7 (0.56%) XenServer
15 5 (0.40%) VMware Server
16 4 (0.32%) Tivoli Workload Scheduler
16 4 (0.32%) Snort
Systems Management
1 42 (3.33%) SCCM
2 36 (2.85%) SCOM
3 25 (1.98%) HP SIM
4 20 (1.59%) SCVMM
5 16 (1.27%) OpenView
5 16 (1.27%) Nagios
5 16 (1.27%) EdgeSight
6 14 (1.11%) WhatsUp Gold
7 13 (1.03%) Oracle Enterprise Manager
7 13 (1.03%) SCSM
8 12 (0.95%) Vagrant
8 12 (0.95%) Tivoli
9 10 (0.79%) Nessus
10 9 (0.71%) Backup Exec
10 9 (0.71%) OVSD
10 9 (0.71%) OpenView Configuration Management
10 9 (0.71%) Puppet
11 8 (0.63%) SCOrch
11 8 (0.63%) NetBackup
12 6 (0.48%) Control-M
Vendors
1 272 (21.57%) Microsoft
2 170 (13.48%) Citrix
3 149 (11.82%) HP
4 145 (11.50%) Cisco
5 106 (8.41%) VMware
6 92 (7.30%) Remedy
7 87 (6.90%) Oracle
8 64 (5.08%) IBM
9 59 (4.68%) F5
10 53 (4.20%) Juniper
11 47 (3.73%) McAfee
12 44 (3.49%) Red Hat
13 42 (3.33%) CheckPoint
14 32 (2.54%) ServiceNow
15 30 (2.38%) Lotus
15 30 (2.38%) BMC
16 28 (2.22%) EMC
16 28 (2.22%) Splunk
17 26 (2.06%) CA
17 26 (2.06%) Veritas
Milton Keynes
Claremont Consulting Limited
Rate: £10 - £13 per hour
Posted: Yesterday
Redhill, Surrey
The Bridge Ltd
Rate: Excellent Market Rates
Posted: Yesterday
Cardiff
IntaPeople
Rate: £0 - £115 per day
Posted: Yesterday
Manchester
Computer Futures
Rate: competitive
Posted: 2 days ago
Glasgow
Claremont Consulting Limited
Rate: £200 - £225 per day
Posted: 2 days ago
Milton Keynes
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Calibre Search Ltd
Rate: £360 per day
Posted: 3 days ago
West Yorkshire
Lorien Resourcing
Rate: £120 - £125 per day
Posted: 3 days ago
Knutsford, Cheshire
Spring Technology
Posted: 4 days ago
London
Harrington Starr
Rate: £400 - £500 per day
Posted: 4 days ago
Telford
Jumar Solutions
Rate: £300 - £350 per day
Posted: 4 days ago
Hampshire
Interquest - IQ ESM
Rate: £550 per day
Posted: 4 days ago
Surrey
Stott & May
Rate: From £0 to £1 per day £competitive
Posted: 4 days ago
Surrey
Stott & May
Rate: From £0 to £1 per day £competitive
Posted: 4 days ago
London
Computer Futures
Rate: £225 - £250 per day
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Posted: 4 days ago
Birmingham, West Midlands (County)
SCC
Posted: 4 days ago
City, London
Pro-Quest Resourcing Ltd
Rate: From £150 to £170 per day
Posted: 4 days ago
East of England
Computer Futures
Rate: £300 - £301 per day + competitive
Posted: 5 days ago