The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 180 182 195
Rank change year-on-year
+2 +13
Contract jobs citing Incident Management 668 619 463
As % of all contract IT jobs located in the UK 1.22% 1.16% 1.00%
As % of the Processes & Methodologies category 1.59% 1.55% 1.36%
Number of daily rates quoted 337 309 206
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£348 £350 £365
Average daily rate % change year-on-year
-0.57% -4.10%
90% offered a daily rate of more than £133 £150 £135
10% offered a daily rate of more than £475 £483 £525
UK excluding London average daily rate £325 £330 £300
% change year-on-year
-1.51% +10.00%
Number of hourly rates quoted 75 60 48
Average hourly rate £15.00 £17.15 £13.25
Average hourly rate % change year-on-year
-12.53% +29.43%
90% offered a hourly rate of more than £11.00 £11.50 £10.00
10% offered a hourly rate of more than £21.70 £72.50 £33.00
UK excluding London average hourly rate £14.00 £17.40 £13.25
% change year-on-year
-19.54% +31.32%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41890 39937 34135
As % of all contract IT jobs located in the UK 76.23% 74.95% 73.39%
Number of daily rates quoted 26101 24544 20460
Average daily rate £420 £400 £401
Average daily rate % change year-on-year
+5.00% -0.12%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £555 £575
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 1180 1127 1112
Average hourly rate £29.00 £27.50 £32.00
Average hourly rate % change year-on-year
+5.45% -14.06%
90% offered a hourly rate of more than £12.10 £12.25 £13.00
10% offered a hourly rate of more than £49.50 £50.00 £51.50
UK excluding London average hourly rate £30.20 £27.50 £32.00
% change year-on-year
+9.81% -14.06%

Incident Management
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Incident Management within the UK as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 31 March 2015.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 31 March 2015.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 610 £347 -0.72% 131
London 0 219 £375 - 35
South East -9 141 £343 +5.38% 35
City of London +23 66 £344 -5.17% 10
Yorkshire +25 58 £220 -21.42% 15
East of England +14 47 £350 - 9
North West -21 42 £206 -36.04% 8
Buckinghamshire +16 41 £325 +35.41% 8
West Yorkshire +12 39 £198 +31.66% 5
Leeds +20 38 £220 +46.66% 3
South West -20 37 £388 +10.71% 9
Hampshire +23 36 £400 +83.90% 5
Surrey +12 31 £325 -9.09% 11
West Midlands -2 31 £333 -18.78% 13
Scotland +5 30 £350 -15.15% 10
Cambridgeshire +23 27 £350 - 2
Milton Keynes +9 26 £328 +36.45% 8
East Midlands -2 25 £216 +207.85% 1
Berkshire -35 21 £400 +33.33% 7
Birmingham +5 19 £375 - 6
Edinburgh 0 19 £350 -15.15% 4
Cheshire 0 18 £383 +15.03% 2
Wiltshire +6 17 £369 +13.46% 3
Peterborough +9 15 £344 - 1
Manchester -15 15 £160 -45.53% 4
South Yorkshire +6 11 £280 +64.70% 4
Northampton +2 11 £350 +40.00%
Northamptonshire -1 11 £350 +40.00%
Reading -16 11 £313 +34.40% 2
South Wales +11 10 £310 +37.77% 5

Incident Management
Top 30 Related IT Skills

For the 6 months to 31 March 2015, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 594 (47.48%) ITIL
2 418 (33.41%) Windows
3 272 (21.74%) Service Management
4 254 (20.30%) Microsoft
5 252 (20.14%) Finance
6 243 (19.42%) Security Cleared
7 205 (16.39%) SLA
8 196 (15.67%) Problem Management
9 195 (15.59%) Change Management
10 194 (15.51%) SC Cleared
11 193 (15.43%) MS Office
12 177 (14.15%) Active Directory
13 170 (13.59%) MS Excel
14 158 (12.63%) Service Delivery
15 150 (11.99%) Cisco
16 146 (11.67%) Citrix
17 138 (11.03%) HP
18 133 (10.63%) Firewall
19 127 (10.15%) UNIX
20 125 (9.99%) Banking
21 123 (9.83%) Linux
22 120 (9.59%) Project Management
23 113 (9.03%) SQL
24 105 (8.39%) Windows 7
25 101 (8.07%) VMware
26 90 (7.19%) LAN
27 88 (7.03%) Remedy
27 88 (7.03%) Analytical Skills
28 87 (6.95%) Management Information System
29 86 (6.87%) Root Cause Analysis

Incident Management
Top Related IT Skills by Category

For the 6 months to 31 March 2015, IT contractor jobs within the UK citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 65 (5.20%) MS Exchange
2 50 (4.00%) SharePoint
3 36 (2.88%) IIS
4 34 (2.72%) Exchange Server 2010
5 23 (1.84%) WebLogic
6 21 (1.68%) Lync
7 20 (1.60%) IBM Notes
8 18 (1.44%) Tomcat
9 17 (1.36%) Blackberry Enterprise Server
9 17 (1.36%) Exchange Server 2003
10 15 (1.20%) OpenStack
11 12 (0.96%) WebSphere
12 11 (0.88%) Oracle 10gAS
13 9 (0.72%) Exchange Server 2007
13 9 (0.72%) CMS
14 8 (0.64%) BizTalk Server
15 7 (0.56%) CICS
15 7 (0.56%) Confluence
16 6 (0.48%) NetWeaver
16 6 (0.48%) JBoss
Applications
1 193 (15.43%) MS Office
2 170 (13.59%) MS Excel
3 22 (1.76%) MS PowerPoint
4 17 (1.36%) MS Visio
5 8 (0.64%) Spreadsheet
6 5 (0.40%) MS Project
7 1 (0.080%) Adobe Creative Suite
7 1 (0.080%) InfoPath
Business Applications
1 28 (2.24%) Remedy ITSM
2 18 (1.44%) Oracle EBS
3 16 (1.28%) Oracle EBS R12
4 13 (1.04%) Oracle Applications
5 8 (0.64%) assyst
6 6 (0.48%) Cerner Millennium
7 4 (0.32%) SAP Oil and Gas
8 2 (0.16%) Siebel Analytics
8 2 (0.16%) Remedy AR System
8 2 (0.16%) Dynamics CRM
8 2 (0.16%) SAP FI
8 2 (0.16%) ION MarketView
8 2 (0.16%) Bloomberg TOMS
9 1 (0.080%) Markit EDM
9 1 (0.080%) Eikon
9 1 (0.080%) Endur
9 1 (0.080%) Oracle Financials
9 1 (0.080%) Oracle 11i
9 1 (0.080%) SAP R/3
9 1 (0.080%) SAP FI/CO
Cloud Services
1 12 (0.96%) IaaS
2 10 (0.80%) Amazon AWS
3 5 (0.40%) SaaS
3 5 (0.40%) Google Apps
3 5 (0.40%) Office 365
4 3 (0.24%) PaaS
4 3 (0.24%) Amazon EC2
5 2 (0.16%) Amazon S3
5 2 (0.16%) AWS CloudFormation
5 2 (0.16%) Virtual Private Cloud
5 2 (0.16%) Amazon CloudWatch
5 2 (0.16%) Route 53
5 2 (0.16%) Cloud Computing
Communications & Networking
1 133 (10.63%) Firewall
2 90 (7.19%) LAN
3 76 (6.08%) TCP/IP
4 71 (5.68%) WAN
5 53 (4.24%) SAN
6 44 (3.52%) Internet
7 42 (3.36%) VPN
7 42 (3.36%) Cisco ASA
8 40 (3.20%) Wireless
9 39 (3.12%) Network Security
10 33 (2.64%) BGP
11 32 (2.56%) Intrusion Detection
12 31 (2.48%) DNS
13 27 (2.16%) MPLS
14 24 (1.92%) OSPF
14 24 (1.92%) EIGRP
15 23 (1.84%) SSL
16 21 (1.68%) DHCP
16 21 (1.68%) NetScaler
17 19 (1.52%) Cisco Nexus
Database & Business Intelligence
1 47 (3.76%) SQL Server
2 32 (2.56%) Oracle Database
3 17 (1.36%) Relational Database
4 14 (1.12%) SQL Server Reporting Services
5 12 (0.96%) DTS
6 11 (0.88%) Oracle Discoverer
6 11 (0.88%) Oracle Database 11g
7 9 (0.72%) MySQL
7 9 (0.72%) DB2
8 8 (0.64%) Crystal Reports
8 8 (0.64%) Data Warehouse
8 8 (0.64%) PostgreSQL
9 7 (0.56%) SQL Server Integration Services
10 6 (0.48%) MongoDB
10 6 (0.48%) SQL Server 2000
11 5 (0.40%) NoSQL
12 4 (0.32%) BusinessObjects XI
12 4 (0.32%) SQL Server Analysis Services
13 3 (0.24%) BODI
13 3 (0.24%) RDBMS
Development Applications
1 28 (2.24%) JIRA
2 25 (2.00%) Jenkins
3 24 (1.92%) Team Foundation Server
4 15 (1.20%) Subversion
5 14 (1.12%) Visual Studio
6 13 (1.04%) TeamCity
7 9 (0.72%) Git (software)
8 5 (0.40%) Toad
9 4 (0.32%) Maven
9 4 (0.32%) ClearCase
9 4 (0.32%) ClearQuest
10 3 (0.24%) VSS/SourceSafe
10 3 (0.24%) Selenium
10 3 (0.24%) Hudson
11 2 (0.16%) QuickTest Pro
11 2 (0.16%) Yeoman
12 1 (0.080%) eggPlant
12 1 (0.080%) Octopus Deploy
12 1 (0.080%) JUnit
12 1 (0.080%) Jasmine
General
1 252 (20.14%) Finance
2 125 (9.99%) Banking
3 61 (4.88%) Telecoms
4 49 (3.92%) Investment Banking
5 36 (2.88%) Retail
6 34 (2.72%) Law
7 30 (2.40%) Legal
8 20 (1.60%) Back Office
9 16 (1.28%) Front Office
10 14 (1.12%) Financial Institution
11 10 (0.80%) Manufacturing
11 10 (0.80%) Games
11 10 (0.80%) Retail Banking
12 6 (0.48%) Marketing
12 6 (0.48%) German Language
12 6 (0.48%) Publishing
13 5 (0.40%) Automotive
13 5 (0.40%) Military
14 4 (0.32%) Advertising
15 3 (0.24%) Pharmaceutical
Job Titles
1 429 (34.29%) Analyst
2 178 (14.23%) Service Analyst
3 154 (12.31%) Service Desk Analyst
4 119 (9.51%) Support Analyst
5 111 (8.87%) Incident Manager
6 81 (6.47%) Support Engineer
7 63 (5.04%) 1st Line Support
8 62 (4.96%) Network Engineer
9 49 (3.92%) Applications Support
9 49 (3.92%) Service Manager
10 45 (3.60%) 2nd Line Support
11 41 (3.28%) Consultant
12 39 (3.12%) DBA
13 38 (3.04%) Administrator
14 33 (2.64%) IT Support
15 32 (2.56%) Help Desk Analyst
16 31 (2.48%) Desktop Support
17 30 (2.40%) Desktop Engineer
18 28 (2.24%) Security Analyst
18 28 (2.24%) Security Engineer
Libraries, Frameworks & Software Standards
1 45 (3.60%) .NET
1 45 (3.60%) Middleware
2 28 (2.24%) XML
3 23 (1.84%) HTML
4 20 (1.60%) Web Services
5 16 (1.28%) ASP.NET
6 14 (1.12%) Oracle Fusion
7 10 (0.80%) CSS
8 9 (0.72%) .NET Framework
9 8 (0.64%) jQuery
10 7 (0.56%) SAP Basis
10 7 (0.56%) FIX Protocol
11 6 (0.48%) COM+
12 5 (0.40%) JMS
12 5 (0.40%) XSLT
13 4 (0.32%) Java EE
13 4 (0.32%) ASP.NET MVC
14 3 (0.24%) WebCenter
14 3 (0.24%) Spring
14 3 (0.24%) LINQ
Miscellaneous
1 88 (7.03%) Analytical Skills
2 87 (6.95%) Management Information System
3 66 (5.28%) Blackberry
4 29 (2.32%) Replication
5 24 (1.92%) Statistics
5 24 (1.92%) Computer Science
6 20 (1.60%) CMDB
7 18 (1.44%) Video Conferencing
8 16 (1.28%) iPhone
9 15 (1.20%) PKI
10 14 (1.12%) Cryptography
11 13 (1.04%) iPad
11 13 (1.04%) Hedge funds
11 13 (1.04%) Enterprise Software
12 12 (0.96%) Clustering
12 12 (0.96%) AS400
12 12 (0.96%) NHS
13 11 (0.88%) Client/Server
13 11 (0.88%) Mainframe
13 11 (0.88%) Mathematics
Operating Systems
1 418 (33.41%) Windows
2 127 (10.15%) UNIX
3 123 (9.83%) Linux
4 105 (8.39%) Windows 7
5 83 (6.63%) Windows Server 2008
6 66 (5.28%) Windows Server 2003
7 65 (5.20%) Windows XP
8 35 (2.80%) Windows Server 2012
9 28 (2.24%) Solaris
10 24 (1.92%) Red Hat Enterprise Linux
11 23 (1.84%) Ubuntu
12 20 (1.60%) CentOS
13 18 (1.44%) Windows 8
14 16 (1.28%) HPUX
15 14 (1.12%) AIX
16 9 (0.72%) Windows NT
17 8 (0.64%) Mac OS X
17 8 (0.64%) Android
18 7 (0.56%) Apple iOS
19 5 (0.40%) Windows Vista
Processes & Methodologies
1 594 (47.48%) ITIL
2 272 (21.74%) Service Management
3 196 (15.67%) Problem Management
4 195 (15.59%) Change Management
5 158 (12.63%) Service Delivery
6 120 (9.59%) Project Management
7 86 (6.87%) Root Cause Analysis
8 83 (6.63%) ITSM
9 78 (6.24%) Stakeholder Management
10 71 (5.68%) Configuration Management
11 68 (5.44%) Migration
12 67 (5.36%) Information Security
13 56 (4.48%) Release Management
14 55 (4.40%) Disaster Recovery
15 52 (4.16%) ITIL V3
16 51 (4.08%) Continuous Improvement
17 50 (4.00%) E-Commerce
17 50 (4.00%) Business Continuity
18 48 (3.84%) Agile Software Development
19 43 (3.44%) Capacity Management
Programming Languages
1 113 (9.03%) SQL
2 54 (4.32%) PowerShell
3 38 (3.04%) C#
4 34 (2.72%) Python
5 32 (2.56%) VBScript
6 30 (2.40%) Perl
7 29 (2.32%) Java
8 21 (1.68%) Shell Script
9 19 (1.52%) PL/SQL
10 18 (1.44%) JavaScript
11 14 (1.12%) C
12 11 (0.88%) VB.NET
13 10 (0.80%) VB
14 8 (0.64%) T-SQL
15 7 (0.56%) VB6
16 6 (0.48%) VBA
17 5 (0.40%) Ruby
17 5 (0.40%) C++
18 4 (0.32%) PHP
19 3 (0.24%) ABAP
Qualifications
1 243 (19.42%) Security Cleared
2 194 (15.51%) SC Cleared
3 74 (5.92%) Cisco Certification
4 66 (5.28%) Degree
5 59 (4.72%) Microsoft Certification
5 59 (4.72%) ITIL Certification
6 56 (4.48%) DV Cleared
7 48 (3.84%) CCNP
7 48 (3.84%) CISSP
8 45 (3.60%) CCNA
9 36 (2.88%) MCP
10 29 (2.32%) MCSE
11 15 (1.20%) CISM
11 15 (1.20%) PMI Certification
12 14 (1.12%) PMP
13 13 (1.04%) CISA
13 13 (1.04%) CCSE
14 11 (0.88%) CEH
14 11 (0.88%) GIAC
15 10 (0.80%) GCIA
Quality Assurance & Compliance
1 205 (16.39%) SLA
2 49 (3.92%) QA
3 31 (2.48%) ISO/IEC 27001
4 18 (1.44%) Sarbanes-Oxley
5 14 (1.12%) JSP 440
5 14 (1.12%) PCI DSS
6 13 (1.04%) ISO 9001
7 8 (0.64%) Dodd-Frank
7 8 (0.64%) COBIT
8 4 (0.32%) Data Quality
9 3 (0.24%) BS15000
System Software
1 177 (14.15%) Active Directory
2 63 (5.04%) VMware Infrastructure
3 42 (3.36%) Hyper-V
4 35 (2.80%) XenApp
5 33 (2.64%) vSphere
5 33 (2.64%) VMware ESXi
6 31 (2.48%) XenDesktop
7 17 (1.36%) Microsoft App-V
8 16 (1.28%) Veritas Cluster Server
9 14 (1.12%) Oracle RAC
10 12 (0.96%) Docker
11 8 (0.64%) XenServer
12 7 (0.56%) ProxySG
13 6 (0.48%) Terminal Services
13 6 (0.48%) VMware ESX
13 6 (0.48%) VMware Server
14 5 (0.40%) Tivoli Workload Scheduler
14 5 (0.40%) Snort
15 4 (0.32%) Citrix Presentation Server
16 3 (0.24%) Xen
Systems Management
1 42 (3.36%) SCCM
2 39 (3.12%) SCOM
3 22 (1.76%) HP SIM
4 21 (1.68%) SCVMM
5 17 (1.36%) EdgeSight
6 16 (1.28%) SCSM
7 14 (1.12%) Oracle RMAN
7 14 (1.12%) OVSD
7 14 (1.12%) OpenView
8 13 (1.04%) Oracle Enterprise Manager
9 12 (0.96%) WhatsUp Gold
9 12 (0.96%) SCOrch
9 12 (0.96%) Vagrant
10 11 (0.88%) Tivoli
10 11 (0.88%) Nagios
11 10 (0.80%) HP Quality Center
12 9 (0.72%) Nessus
13 7 (0.56%) Puppet
14 6 (0.48%) Opscode Chef
14 6 (0.48%) FortiGate
Vendors
1 254 (20.30%) Microsoft
2 150 (11.99%) Cisco
3 146 (11.67%) Citrix
4 138 (11.03%) HP
5 101 (8.07%) VMware
6 88 (7.03%) Remedy
7 75 (6.00%) Oracle
8 65 (5.20%) IBM
9 63 (5.04%) F5
10 52 (4.16%) Juniper
10 52 (4.16%) McAfee
11 46 (3.68%) CheckPoint
12 39 (3.12%) Red Hat
13 31 (2.48%) ServiceNow
14 28 (2.24%) Splunk
15 25 (2.00%) Dell
16 24 (1.92%) EMC
16 24 (1.92%) CA
16 24 (1.92%) Veritas
17 23 (1.84%) SAP
Scotland
Synergize Consulting
Posted: 46 minutes ago
London
Computer Futures
Rate: £225 - £250 per day + DOE
Posted: 2 hours ago
Epsom, Surrey
TEKsystems
Rate: £100 - £120 per day
Posted: 16 hours ago
Southampton, Hampshire
Global Technology Solutions Ltd
Rate: £300 - £339 per day
Posted: 21 hours ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: Yesterday
Birmingham
Lawrence Harvey
Rate: £350.00 per day
Posted: 3 days ago
Berkshire
TEKsystems
Posted: 3 days ago
Essex
G2 Recruitment Solutions Ltd.
Rate: negotiable
Posted: 4 days ago
City of London
Nigel Frank International Limited - Newcastle
Posted: 4 days ago
Windsor, Berkshire
Twenty Recruitment Group
Rate: Up to £325 per day
Posted: 4 days ago
Milton Keynes
Hays IT - Uk Posting account
Rate: £400.00 - £450.00 per annum
Posted: 4 days ago
Bristol, Avon
Blue Personnel
Rate: From £400 to £500 per day
Posted: 5 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 5 days ago
Erskine, Renfrewshire
Experis Ltd
Rate: £266.74 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Rate: £285 per day
Posted: 5 days ago
South Yorkshire
Real Staffing
Rate: £200 - £250 per day + competitive
Posted: 5 days ago
Newport, Gwent
CPS Group UK
Rate: £240 - £290 per day
Posted: 5 days ago
London
ANSON MCCADE
Rate: £425 - £475 day
Posted: 6 days ago
Leeds, West Yorkshire
Nationwide People Ltd
Rate: £200 - £250 Per Day Limited Company Basis
Posted: 6 days ago
London
Lorien Resourcing
Rate: Market Rates + Negotiable
Posted: 6 days ago