The table below looks at the statistics for Incident Management skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Incident Management
Rank 179 191 200
Rank change year-on-year
+12 +9
Contract jobs citing Incident Management 764 692 611
As % of all contract IT jobs located in the UK 1.38% 1.24% 1.12%
As % of the Processes & Methodologies category 1.69% 1.57% 1.45%
Number of daily rates quoted 456 331 318
Median daily rate £355 £347 £353
Median daily rate % change year-on-year
+2.16% -1.49%
90% offered a daily rate of more than £150 £123 £147
10% offered a daily rate of more than £528 £500 £525
UK excluding London median daily rate £325 £325 £325
Number of hourly rates quoted 78 86 65
Median hourly rate £16.50 £15.00 £19.00
Median hourly rate % change year-on-year
+10.00% -21.05%
90% offered a hourly rate of more than £10.73 £11.00 £11.50
10% offered a hourly rate of more than £21.10 £26.60 £72.50
UK excluding London median hourly rate £16.50 £14.50 £17.50
% change year-on-year
+13.79% -17.14%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
45304 44011 42247
As % of all contract IT jobs located in the UK 81.57% 78.89% 77.54%
Number of daily rates quoted 29953 27402 26436
Median daily rate £438 £413 £400
Median daily rate % change year-on-year
+6.06% +3.12%
90% offered a daily rate of more than £300 £280 £275
10% offered a daily rate of more than £600 £575 £551
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1029 1284 1210
Median hourly rate £35.00 £29.00 £29.50
Median hourly rate % change year-on-year
+20.68% -1.69%
90% offered a hourly rate of more than £12.83 £12.10 £12.50
10% offered a hourly rate of more than £48.50 £49.50 £50.00
UK excluding London median hourly rate £36.00 £30.00 £30.41
% change year-on-year
+20.00% -1.35%

Incident Management
Jobs Demand Trend

The demand trend of contract jobs citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the UK

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management within the UK.

Incident Management Daily Rate Trend in the UK

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 5 May 2016.

Incident Management Daily Rate Histogram in the UK

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management within the UK.

Incident Management Hourly Rate Trend in the UK

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management within the UK over the 3 months to 5 May 2016.

Incident Management Hourly Rate Histogram in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 717 £359 +3.24% 121
London +23 229 £425 +6.91% 34
South East -21 173 £350 +0.28% 30
Berkshire +46 77 £325 -16.12% 10
East of England +27 62 £338 -6.89% 10
North East +6 61 £260 +116.66% 7
North West -6 60 £325 -13.33% 5
Tyne and Wear +9 59 £260 +116.66% 7
Newcastle upon Tyne +11 57 £263 +118.75% 7
Essex +38 47 £338 -30.76%
South West +10 44 £325 -7.14% 5
City of London +32 41 £450 +12.50% 12
Reading +28 40 £158 -58.00% 3
West Midlands +2 37 £450 +28.57% 14
Colchester - 37 - -
Yorkshire -22 35 £288 +30.68% 15
Scotland -36 31 £388 +10.71% 7
Manchester -1 30 £325 +124.13% 3
Surrey -21 29 £275 -15.38% 7
West Yorkshire -20 24 £350 +57.30% 11
Buckinghamshire -12 22 £500 +53.84% 2
Leeds -27 19 £248 +12.50% 7
Bristol +18 18 £340 +209.09% 2
Hampshire -22 16 £379 +8.91% 3
Oxfordshire +22 15 £225 -50.00% 5
Lancashire +17 15 £408 -
Wiltshire +3 14 £275 -21.42% 1
Milton Keynes -10 14 £500 +53.25% 1
East Midlands +2 13 £425 +424.69% 2
Cheshire -24 13 £325 -16.12%

Incident Management
Top 30 Related IT Skills

For the 6 months to 5 May 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 673 (47.76%) ITIL
2 468 (33.22%) Windows
3 361 (25.62%) Problem Management
4 351 (24.91%) Change Management
5 345 (24.49%) Finance
6 304 (21.58%) Service Management
7 256 (18.17%) SLA
8 254 (18.03%) Microsoft
9 246 (17.46%) Active Directory
10 195 (13.84%) Citrix
11 189 (13.41%) Security Cleared
12 184 (13.06%) Linux
13 177 (12.56%) Windows 7
14 161 (11.43%) MS Excel
15 158 (11.21%) VMware
16 151 (10.72%) SQL
17 150 (10.65%) Service Delivery
18 146 (10.36%) MS Office
19 144 (10.22%) Windows Server
20 138 (9.79%) Unix
21 137 (9.72%) Cisco
22 128 (9.08%) SC Cleared
23 123 (8.73%) Data Centre
24 122 (8.66%) HP
25 119 (8.45%) Firewall
25 119 (8.45%) Management Information System
26 117 (8.30%) Project Management
27 114 (8.09%) Banking
28 112 (7.95%) Analytical Skills
29 110 (7.81%) ITIL Certification

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (4.19%) SharePoint
2 48 (3.41%) MS Exchange
3 34 (2.41%) IBM Notes
4 27 (1.92%) CMS
5 26 (1.85%) JBoss
6 23 (1.63%) Skype for Business
7 19 (1.35%) Apache
7 19 (1.35%) Exchange Server 2010
8 18 (1.28%) WebLogic
9 17 (1.21%) Tomcat
10 16 (1.14%) IIS
10 16 (1.14%) WebSphere
11 14 (0.99%) Exchange Server 2013
12 12 (0.85%) Blackberry Enterprise Server
13 9 (0.64%) SharePoint 2013
14 8 (0.57%) OpenStack
15 7 (0.50%) IBM Domino
15 7 (0.50%) SharePoint 2010
16 6 (0.43%) CICS
16 6 (0.43%) nginx
Applications
1 161 (11.43%) MS Excel
2 146 (10.36%) MS Office
3 25 (1.77%) Acrobat
4 16 (1.14%) MS PowerPoint
5 9 (0.64%) MS Project
6 7 (0.50%) InfoPath
6 7 (0.50%) Spreadsheet
7 6 (0.43%) MS Visio
8 1 (0.071%) Adobe After Effects
8 1 (0.071%) Adobe Premiere
8 1 (0.071%) Photoshop
Business Applications
1 34 (2.41%) Remedy ITSM
2 5 (0.35%) Dynamics CRM
3 4 (0.28%) assyst
3 4 (0.28%) Oracle EBS
4 2 (0.14%) Dynamics NAV
4 2 (0.14%) HFM
4 2 (0.14%) SAP Oil and Gas
4 2 (0.14%) Temenos T24
5 1 (0.071%) Hyperion Planning
5 1 (0.071%) LatentZero
5 1 (0.071%) Maximo
5 1 (0.071%) Minerva
5 1 (0.071%) Oracle Cash Management
5 1 (0.071%) Oracle EBS R12
5 1 (0.071%) Oracle Financials
5 1 (0.071%) Remedy AR System
5 1 (0.071%) SAP EHS
5 1 (0.071%) SAP HCM
5 1 (0.071%) Summit
5 1 (0.071%) SunGard GMI
Cloud Services
1 28 (1.99%) Office 365
2 19 (1.35%) Amazon AWS
3 9 (0.64%) Microsoft Azure
4 5 (0.35%) Amazon CloudWatch
4 5 (0.35%) AWS Lambda
4 5 (0.35%) SaaS
5 2 (0.14%) AWS CloudFormation
5 2 (0.14%) Cloud Computing
5 2 (0.14%) Google Apps
6 1 (0.071%) Google Drive
6 1 (0.071%) HP Helion
Communications & Networking
1 119 (8.45%) Firewall
2 105 (7.45%) TCP/IP
3 91 (6.46%) Internet
4 82 (5.82%) DNS
5 59 (4.19%) WAN
6 51 (3.62%) LAN
7 49 (3.48%) Intrusion Detection
8 46 (3.26%) SAN
9 44 (3.12%) DHCP
10 42 (2.98%) VPN
11 37 (2.63%) MPLS
12 33 (2.34%) Network Security
13 27 (1.92%) SSL
14 23 (1.63%) LDAP
15 21 (1.49%) Cisco ASA
15 21 (1.49%) Ethernet
16 19 (1.35%) ISDN
17 18 (1.28%) ADSL
17 18 (1.28%) Cisco Nexus
17 18 (1.28%) PSTN
Database & Business Intelligence
1 74 (5.25%) SQL Server
2 57 (4.05%) DB2
3 21 (1.49%) MySQL
4 19 (1.35%) Data Warehouse
4 19 (1.35%) SQL Server 2012
5 14 (0.99%) Oracle Database
5 14 (0.99%) SQL Server 2008
6 12 (0.85%) SQL Server 2005
7 11 (0.78%) Sybase ASE
8 10 (0.71%) Oracle Database 11g
9 9 (0.64%) BusinessObjects
9 9 (0.64%) Oracle Reports
10 8 (0.57%) Relational Database
10 8 (0.57%) SQL Server Integration Services
10 8 (0.57%) SQL Server Reporting Services
11 6 (0.43%) MS Access
12 5 (0.35%) Amazon RDS
12 5 (0.35%) Informix
12 5 (0.35%) OLAP
12 5 (0.35%) SQL Server 2000
Development Applications
1 8 (0.57%) JIRA
2 7 (0.50%) SQL Server Management Studio (SSMS)
3 6 (0.43%) Ant
3 6 (0.43%) Introscope
4 5 (0.35%) HP UFT
5 4 (0.28%) Selenium
6 3 (0.21%) eggPlant
6 3 (0.21%) Git (software)
6 3 (0.21%) SoapUI
6 3 (0.21%) Subversion
6 3 (0.21%) Yeoman
7 2 (0.14%) MSI
7 2 (0.14%) Team Foundation Server
7 2 (0.14%) VisualVM
8 1 (0.071%) AdminStudio
8 1 (0.071%) Artifactory
8 1 (0.071%) CA Gen
8 1 (0.071%) Jenkins
8 1 (0.071%) SpecFlow
General
1 345 (24.49%) Finance
2 114 (8.09%) Banking
3 77 (5.46%) Telecoms
4 58 (4.12%) Law
5 53 (3.76%) Front Office
6 34 (2.41%) Retail
7 33 (2.34%) Billing
8 29 (2.06%) Financial Institution
9 18 (1.28%) Back Office
10 14 (0.99%) Legal
11 12 (0.85%) Games
11 12 (0.85%) Investment Banking
12 9 (0.64%) Spanish Language
13 8 (0.57%) Manufacturing
14 7 (0.50%) German Language
15 5 (0.35%) Advertising
15 5 (0.35%) Italian Language
15 5 (0.35%) Marketing
16 4 (0.28%) Japanese Language
17 3 (0.21%) French Language
Job Titles
1 373 (26.47%) Analyst
2 142 (10.08%) Service Analyst
3 140 (9.94%) Incident Manager
4 128 (9.08%) Service Desk Analyst
5 108 (7.67%) Support Engineer
6 94 (6.67%) Support Analyst
7 91 (6.46%) Service Manager
8 69 (4.90%) Help Desk Analyst
9 59 (4.19%) IT Manager
10 58 (4.12%) Security Analyst
11 54 (3.83%) Applications Support
12 53 (3.76%) Network Engineer
13 52 (3.69%) Consultant
13 52 (3.69%) Service Desk Support
14 51 (3.62%) 1st Line Support
15 50 (3.55%) ITIL Manager
16 48 (3.41%) Administrator
17 45 (3.19%) 2nd Line Support
18 42 (2.98%) IT Analyst
19 37 (2.63%) Linux Engineer
Libraries, Frameworks & Software Standards
1 34 (2.41%) HTML
2 24 (1.70%) .NET
3 23 (1.63%) Web Services
4 21 (1.49%) Middleware
5 16 (1.14%) 802.1X
6 15 (1.06%) XML
7 10 (0.71%) FIX Protocol
8 8 (0.57%) CSS
8 8 (0.57%) ISPF
8 8 (0.57%) J2EE
8 8 (0.57%) LAMP
8 8 (0.57%) WebSphere MQ
9 7 (0.50%) .NET Framework
10 6 (0.43%) LEMP Stack
10 6 (0.43%) MCollective
10 6 (0.43%) Regular Expression
11 5 (0.35%) Ajax
11 5 (0.35%) Hibernate
11 5 (0.35%) Java EE
11 5 (0.35%) Struts
Miscellaneous
1 123 (8.73%) Data Centre
2 119 (8.45%) Management Information System
3 112 (7.95%) Analytical Skills
4 74 (5.25%) Blackberry
5 38 (2.70%) Replication
6 33 (2.34%) AS400
7 30 (2.13%) iSeries
7 30 (2.13%) Mainframe
8 29 (2.06%) Clustering
8 29 (2.06%) Security Operations Centre
9 27 (1.92%) Computer Science
10 25 (1.77%) Cryptography
10 25 (1.77%) Driving Licence
11 21 (1.49%) CMDB
11 21 (1.49%) Statistics
11 21 (1.49%) User Experience
12 14 (0.99%) Fat Client
12 14 (0.99%) Thin Client
13 12 (0.85%) Client/Server
13 12 (0.85%) Cyberthreat
Operating Systems
1 468 (33.22%) Windows
2 184 (13.06%) Linux
3 177 (12.56%) Windows 7
4 144 (10.22%) Windows Server
5 138 (9.79%) Unix
6 86 (6.10%) Windows Server 2008
7 65 (4.61%) Windows XP
8 60 (4.26%) Windows Server 2012
9 38 (2.70%) Red Hat Enterprise Linux
9 38 (2.70%) Solaris
10 37 (2.63%) Windows 8
11 36 (2.56%) Windows Server 2003
12 31 (2.20%) AIX
13 17 (1.21%) Apple iOS
14 16 (1.14%) Mac OS X
15 15 (1.06%) Windows 2000
15 15 (1.06%) Windows Vista
15 15 (1.06%) zOS
16 14 (0.99%) Android
17 7 (0.50%) Windows 10
Processes & Methodologies
1 673 (47.76%) ITIL
2 361 (25.62%) Problem Management
3 351 (24.91%) Change Management
4 304 (21.58%) Service Management
5 150 (10.65%) Service Delivery
6 117 (8.30%) Project Management
7 108 (7.67%) ITSM
8 104 (7.38%) Information Security
9 90 (6.39%) ITIL V3
10 86 (6.10%) Configuration Management
11 84 (5.96%) Root Cause Analysis
12 80 (5.68%) Release Management
13 78 (5.54%) Disaster Recovery
14 70 (4.97%) Risk Management
15 64 (4.54%) Ticket Management
16 60 (4.26%) Stakeholder Management
17 58 (4.12%) Agile Software Development
18 57 (4.05%) Capacity Management
18 57 (4.05%) CRM
19 53 (3.76%) Migration
Programming Languages
1 151 (10.72%) SQL
2 50 (3.55%) Java
3 48 (3.41%) Perl
4 47 (3.34%) Shell Script
5 40 (2.84%) Python
6 39 (2.77%) PowerShell
7 33 (2.34%) C#
8 23 (1.63%) JavaScript
9 22 (1.56%) VB
10 19 (1.35%) C
10 19 (1.35%) PHP
11 13 (0.92%) T-SQL
12 10 (0.71%) Bash Shell
12 10 (0.71%) PL/SQL
13 9 (0.64%) Ruby
14 7 (0.50%) JCL
14 7 (0.50%) VBA
15 6 (0.43%) VBScript
16 5 (0.35%) AWK
16 5 (0.35%) Jython
Qualifications
1 189 (13.41%) Security Cleared
2 128 (9.08%) SC Cleared
3 110 (7.81%) ITIL Certification
4 79 (5.61%) Cisco Certification
5 67 (4.76%) CISSP
6 61 (4.33%) Degree
7 55 (3.90%) Microsoft Certification
8 47 (3.34%) CCNA
9 34 (2.41%) BPSS Clearance
9 34 (2.41%) CCNP
10 29 (2.06%) CEH
11 25 (1.77%) DV Cleared
12 24 (1.70%) ITIL Foundation Certificate
13 19 (1.35%) GCIH
13 19 (1.35%) MCSA
14 17 (1.21%) CISM
14 17 (1.21%) MCP
15 16 (1.14%) GCIA
16 14 (0.99%) MCSE
17 13 (0.92%) CISA
Quality Assurance & Compliance
1 256 (18.17%) SLA
2 58 (4.12%) PCI DSS
3 32 (2.27%) ISO 9001
4 29 (2.06%) ISO/IEC 27001
5 28 (1.99%) Disclosure Scotland
6 27 (1.92%) Sarbanes-Oxley
7 21 (1.49%) QA
8 11 (0.78%) HMG Security Policy Framework
9 6 (0.43%) COBIT
9 6 (0.43%) ISO 9000
10 5 (0.35%) P3O
10 5 (0.35%) RMADS
11 4 (0.28%) ISO22301
12 2 (0.14%) Data Quality
12 2 (0.14%) ISO27002
13 1 (0.071%) FIPS 140-2
13 1 (0.071%) ISO 8583
13 1 (0.071%) JSP 440
13 1 (0.071%) TickIT
13 1 (0.071%) Val IT
System Software
1 246 (17.46%) Active Directory
2 78 (5.54%) VMware Infrastructure
3 33 (2.34%) Hyper-V
4 22 (1.56%) vSphere
5 17 (1.21%) XenApp
6 14 (0.99%) VMware ESX
7 8 (0.57%) Oracle RAC
7 8 (0.57%) RACF
8 7 (0.50%) Sendmail
8 7 (0.50%) VMware ESXi
9 6 (0.43%) Microsoft App-V
9 6 (0.43%) qmail
9 6 (0.43%) Squid
10 5 (0.35%) iptables
10 5 (0.35%) Postfix
10 5 (0.35%) Time Sharing Option
11 4 (0.28%) XenDesktop
12 3 (0.21%) Job Entry Subsystem
12 3 (0.21%) Snort
12 3 (0.21%) XenServer
Systems Management
1 56 (3.97%) Tivoli
2 35 (2.48%) SCCM
3 24 (1.70%) Nagios
3 24 (1.70%) Puppet
4 23 (1.63%) McAfee ePO
5 21 (1.49%) DameWare
6 18 (1.28%) HP Operations Orchestration
7 17 (1.21%) HP SiteScope
8 16 (1.14%) Tivoli Storage Manager
9 14 (0.99%) OpenView Configuration Management
10 13 (0.92%) MOM
10 13 (0.92%) NetBackup
11 11 (0.78%) RSA Security Analytics
11 11 (0.78%) SCOM
12 10 (0.71%) HP Data Protector
12 10 (0.71%) HP SIM
12 10 (0.71%) Systems Management Server (SMS)
13 9 (0.64%) EdgeSight
13 9 (0.64%) Oracle RMAN
14 8 (0.57%) Graphite
Vendors
1 254 (18.03%) Microsoft
2 195 (13.84%) Citrix
3 158 (11.21%) VMware
4 137 (9.72%) Cisco
5 122 (8.66%) HP
6 101 (7.17%) Remedy
7 81 (5.75%) IBM
8 72 (5.11%) Oracle
9 69 (4.90%) ServiceNow
10 58 (4.12%) BMC
11 47 (3.34%) Red Hat
12 46 (3.26%) Intel Security
13 43 (3.05%) CA
14 35 (2.48%) Huawei
15 34 (2.41%) Lotus
16 33 (2.34%) AppSense
17 30 (2.13%) Splunk
18 29 (2.06%) Adobe
19 28 (1.99%) SAP
20 24 (1.70%) F5
London
Hydrogen Group
Posted: 7 hours ago
London
Computer People
Posted: 8 hours ago
City, London
Thebes IT
Rate: £350 - £400 per day
Posted: 11 hours ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £15 per hour
Posted: 15 hours ago
Bracknell
IQ Telecom
Rate: £250 - £300 per day
Posted: 20 hours ago
London
Michael Bailey Associates
Rate: Market Rates
Posted: Yesterday
Hemel Hempstead, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £240.00 - £260.00 per day + Dep on Experience
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £350 - £380 per day
Posted: Yesterday
High Wycombe
Hays Specialist Recruitment
Rate: £240.00 - £260.00 per day + Dep on Experience
Posted: Yesterday
London
Streamline Connections
Rate: £400 - £450 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £110 - £296 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
LA International
Rate: £200 - £300 per hour
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
LA International
Rate: £200 - £300 per day
Posted: 2 days ago
Wokingham, Berkshire
Executive Resource Group
Rate: £200 - 260 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Rate: Competitive Daily Rate
Posted: 2 days ago
Fleet, Hampshire
FT Select
Rate: From £330 to £374 per day . 3 Months+ contract.
Posted: 2 days ago
London
Information Technology Services
Rate: £35k - 37k per year + benefits
Posted: 2 days ago
Fleet, Hampshire
FT Select
Rate: From £330 to £374 per day . Contract length: 3 months +
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Rullion IT Plus
Posted: 6 days ago
Bracknell, Berkshire
Waitrose
Rate: £15,600
Posted: 10 days ago
City of London
Interquest - IQ Tech
Rate: £400 - £450 per day
Posted: 10 days ago
City of London
Hays Specialist Recruitment Ltd
Rate: £10.00 - £15.00 per hour
Posted: 10 days ago