The first table below looks at the demand for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 868 857 881
Rank change year-on-year
-11 +24
Permanent jobs citing Customer Analysis 49 26 42
As % of all permanent IT jobs located in the UK 0.040% 0.023% 0.033%
As % of the Processes & Methodologies category 0.050% 0.030% 0.044%
Number of salaries quoted 38 14 39
Average salary £50,000 £35,375 £40,000
Average salary % change year-on-year
+41.34% -11.56%
90% offered a salary of more than £30,000 £32,900 £35,000
10% offered a salary of more than £61,800 £47,000 £40,400
UK excluding London average salary £35,000 £42,500 £29,250
% change year-on-year
-17.64% +45.29%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
97509 87535 96223
As % of all permanent IT jobs located in the UK 80.37% 78.84% 76.56%
Number of salaries quoted 78334 71800 81781
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 18 April 2014 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 12 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -30 42 £50,000 +41.34% 3
London -32 34 £50,000 +41.34% 2
City of London -13 7 £42,500 +32.81% 1
Edinburgh - 7 £30,000 -
Scotland - 7 £30,000 -
East of England -11 3 £35,000 -30.00%
Essex - 3 £35,000 -
Basildon - 3 £35,000 -
Bristol +2 2 £42,500 - 1
South West -6 2 £42,500 +21.42% 1
East Midlands - 1 £37,000 -
Northamptonshire - 1 £37,000 -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 58 (55.24%) SAS
2 55 (52.38%) SQL
3 54 (51.43%) Finance
3 54 (51.43%) Analytics
4 45 (42.86%) Marketing
5 28 (26.67%) Customer Insight
6 25 (23.81%) Retail
7 18 (17.14%) CRM
8 17 (16.19%) CHAID
8 17 (16.19%) Base SAS
9 16 (15.24%) SAS Macro
10 14 (13.33%) Data Analysis
11 13 (12.38%) Alterian
11 13 (12.38%) SmartFocus
11 13 (12.38%) Propensity Modelling
12 12 (11.43%) SPSS
12 12 (11.43%) Data Modelling
13 11 (10.48%) Mathematics
13 11 (10.48%) Statistics
13 11 (10.48%) Campaign Analysis
13 11 (10.48%) Customer Analytics
14 10 (9.52%) Oracle
14 10 (9.52%) Project Management
15 9 (8.57%) .NET
15 9 (8.57%) Retail Banking
15 9 (8.57%) Logistic Regression
15 9 (8.57%) Degree
15 9 (8.57%) Banking
15 9 (8.57%) Campaign Management
15 9 (8.57%) Predictive Modelling

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 58 (55.24%) SAS
Applications
1 12 (11.43%) SPSS
2 7 (6.67%) MS PowerPoint
3 6 (5.71%) MS Visio
4 5 (4.76%) FastStats
5 2 (1.90%) MS Excel
Business Applications
1 1 (0.95%) Oracle CRM
1 1 (0.95%) Magento
1 1 (0.95%) SAP CO
Communications & Networking
1 3 (2.86%) Wireless
2 1 (0.95%) GSM
2 1 (0.95%) VoIP
Database & Business Intelligence
1 17 (16.19%) Base SAS
2 8 (7.62%) Data Warehouse
3 5 (4.76%) Big Data
4 4 (3.81%) SQL Server Integration Services
4 4 (3.81%) SQL Server Reporting Services
4 4 (3.81%) SQL Server
4 4 (3.81%) Crystal Reports
5 3 (2.86%) Relational Database
5 3 (2.86%) Data Mining
6 2 (1.90%) Oracle Reports
7 1 (0.95%) SAP Data Services
7 1 (0.95%) SAP HANA
7 1 (0.95%) SAP BW
7 1 (0.95%) BusinessObjects
7 1 (0.95%) BODI
General
1 54 (51.43%) Finance
2 45 (42.86%) Marketing
3 25 (23.81%) Retail
4 9 (8.57%) Retail Banking
4 9 (8.57%) Banking
5 7 (6.67%) Telecoms
6 3 (2.86%) Financial Institution
6 3 (2.86%) Aerospace
6 3 (2.86%) Military
Job Titles
1 70 (66.67%) Analyst
2 29 (27.62%) Customer Analyst
3 25 (23.81%) Senior Analyst
4 18 (17.14%) Senior Manager
5 16 (15.24%) Portfolio Manager
6 14 (13.33%) Data Analyst
7 12 (11.43%) Insight Analyst
8 8 (7.62%) Developer
9 6 (5.71%) MI Analyst
9 6 (5.71%) Senior Data Analyst
10 5 (4.76%) Web Analyst
11 4 (3.81%) Senior C# Developer
11 4 (3.81%) Database Developer
11 4 (3.81%) SQL Developer
11 4 (3.81%) SQL DBA
11 4 (3.81%) SQL Database Developer
11 4 (3.81%) C# Developer
11 4 (3.81%) Senior Developer
11 4 (3.81%) DBA
11 4 (3.81%) Customer Insight Analyst
Libraries, Frameworks & Software Standards
1 9 (8.57%) .NET
2 3 (2.86%) Web Services
Miscellaneous
1 11 (10.48%) Mathematics
1 11 (10.48%) Statistics
2 3 (2.86%) Enterprise Software
2 3 (2.86%) NGOSS
2 3 (2.86%) Computer Science
2 3 (2.86%) Economics
3 2 (1.90%) Data Extraction
3 2 (1.90%) Physics
3 2 (1.90%) Psychology
4 1 (0.95%) GIS
Operating Systems
1 1 (0.95%) Apple iOS
Processes & Methodologies
1 54 (51.43%) Analytics
2 28 (26.67%) Customer Insight
3 18 (17.14%) CRM
4 17 (16.19%) CHAID
5 14 (13.33%) Data Analysis
6 13 (12.38%) Propensity Modelling
7 12 (11.43%) Data Modelling
8 11 (10.48%) Campaign Analysis
8 11 (10.48%) Customer Analytics
9 10 (9.52%) Project Management
10 9 (8.57%) Logistic Regression
10 9 (8.57%) Campaign Management
10 9 (8.57%) Predictive Modelling
11 6 (5.71%) Lean Six Sigma
11 6 (5.71%) Use Case
11 6 (5.71%) Six Sigma
11 6 (5.71%) Data Governance
11 6 (5.71%) Root Cause Analysis
12 5 (4.76%) Data Analytics
12 5 (4.76%) Performance Analysis
Programming Languages
1 55 (52.38%) SQL
2 16 (15.24%) SAS Macro
3 5 (4.76%) PHP
4 4 (3.81%) VB
4 4 (3.81%) C
4 4 (3.81%) C#
4 4 (3.81%) Delphi
5 2 (1.90%) PL/SQL
6 1 (0.95%) Java
Qualifications
1 9 (8.57%) Degree
Quality Assurance & Compliance
1 3 (2.86%) SLA
Vendors
1 13 (12.38%) Alterian
1 13 (12.38%) SmartFocus
2 10 (9.52%) Oracle
3 6 (5.71%) Microsoft
4 5 (4.76%) KXEN
5 3 (2.86%) SAP
6 1 (0.95%) Cognos
6 1 (0.95%) Business Objects
6 1 (0.95%) JD Edwards
Bristol, Avon
Experis IT
Salary: £40000.00 - £45000.00 per annum
Posted: 3 days ago
Newport, Gwent
Acorn
Salary: £30000 - £40000 per annum
Posted: 3 days ago
London
DP Connect
Salary: £55000 - £60000 per annum + 30% bonus, medical, pension
Posted: 27 days ago