The table below looks at the statistics for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Customer Analysis
Rank 878 937 964
Rank change year-on-year
+59 +27
Permanent jobs citing Customer Analysis 39 14 33
As % of all permanent IT jobs located in the UK 0.040% 0.013% 0.028%
As % of the Processes & Methodologies category 0.045% 0.015% 0.032%
Number of salaries quoted 27 1 30
Median salary £37,500 £37,500 £39,250
Median salary % change year-on-year
- -4.45%
90% offered a salary of more than £23,400 £37,500 £30,000
10% offered a salary of more than £82,500 £37,500 £60,000
UK excluding London median salary £35,000 £37,500 £35,000
% change year-on-year
-6.66% +7.14%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
86377 92187 101946
As % of all permanent IT jobs located in the UK 87.85% 86.40% 85.31%
Number of salaries quoted 71946 74977 82884
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Analysis
Jobs Demand Trend

The demand trend of job ads citing Customer Analysis as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 31 May 2016 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +57 39 £37,500 - 2
London +22 21 £40,000 - 1
South East +37 14 £35,000 - 1
Hampshire - 9 £35,000 -
Hounslow - 7 - -
Basingstoke - 5 £35,000 -
Farnborough - 4 £55,000 -
Brighton - 4 £22,500 - 1
East Sussex - 4 £22,500 - 1
West Midlands - 4 £90,000 -
Worcestershire - 3 £90,000 -
Worcester - 3 £90,000 -
Berkshire - 1 - -
Wimbledon - 1 £77,500 -
Birmingham - 1 £33,500 -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 31 May 2016, IT jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Analysis.

1 37 (51.39%) Marketing
2 34 (47.22%) SQL
3 31 (43.06%) Degree
4 26 (36.11%) Data Mining
5 25 (34.72%) Analytical Skills
6 23 (31.94%) SAS
7 21 (29.17%) MS Excel
8 20 (27.78%) Microsoft
9 19 (26.39%) MS Office
10 18 (25.00%) Retail
11 16 (22.22%) Mathematics
11 16 (22.22%) CRM
11 16 (22.22%) Business Intelligence
11 16 (22.22%) Analytics
12 14 (19.44%) Data Governance
12 14 (19.44%) Project Management
12 14 (19.44%) Customer Engagement
13 12 (16.67%) SPSS
13 12 (16.67%) Stakeholder Management
13 12 (16.67%) C
13 12 (16.67%) Marketing Strategy
13 12 (16.67%) Customer Insight
14 11 (15.28%) Statistical Modelling
14 11 (15.28%) Apple iOS
14 11 (15.28%) Android Development
14 11 (15.28%) iOS Development
14 11 (15.28%) Mobile App
14 11 (15.28%) User Experience
14 11 (15.28%) Customer Intelligence
14 11 (15.28%) Teradata

Customer Analysis
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (31.94%) SAS
2 5 (6.94%) SharePoint
2 5 (6.94%) SharePoint 2010
2 5 (6.94%) SharePoint 2013
3 1 (1.39%) CMS
3 1 (1.39%) Drupal
3 1 (1.39%) Elasticsearch
3 1 (1.39%) Exchange Server 2013
3 1 (1.39%) Kentico
Applications
1 21 (29.17%) MS Excel
2 19 (26.39%) MS Office
3 12 (16.67%) SPSS
4 5 (6.94%) Adobe Creative Suite
5 1 (1.39%) MS Project
Business Applications
1 3 (4.17%) SAP Business One
2 2 (2.78%) FastStats
3 1 (1.39%) Magento
Cloud Services
1 6 (8.33%) Office 365
2 5 (6.94%) Microsoft Azure
3 3 (4.17%) Google Analytics
3 3 (4.17%) OneDrive
3 3 (4.17%) Yammer
Communications & Networking
1 2 (2.78%) LAN
1 2 (2.78%) WAN
2 1 (1.39%) Firewall
2 1 (1.39%) MPLS
2 1 (1.39%) VPN
2 1 (1.39%) Wi-Fi
Database & Business Intelligence
1 26 (36.11%) Data Mining
2 5 (6.94%) Azure SQL Database
3 4 (5.56%) SQL Server
4 3 (4.17%) BusinessObjects
4 3 (4.17%) Data Warehouse
4 3 (4.17%) SQL Server 2012
5 2 (2.78%) Big Data
5 2 (2.78%) GIS
5 2 (2.78%) SQL Server Integration Services
5 2 (2.78%) SQL Server Reporting Services
6 1 (1.39%) QlikView
Development Applications
1 5 (6.94%) Visual Studio
General
1 37 (51.39%) Marketing
2 18 (25.00%) Retail
3 5 (6.94%) Finance
4 1 (1.39%) Legal
Job Titles
1 45 (62.50%) Analyst
2 19 (26.39%) Customer Analyst
3 18 (25.00%) Insight Analyst
4 12 (16.67%) Data Analyst
5 11 (15.28%) Governance Analyst
5 11 (15.28%) Product Manager
6 10 (13.89%) Marketing Analyst
7 9 (12.50%) Applications Manager
7 9 (12.50%) Mobile Product Manager
8 7 (9.72%) Consultant
8 7 (9.72%) Customer Insight Analyst
8 7 (9.72%) Database Analyst
8 7 (9.72%) Database Marketing Analyst
9 6 (8.33%) SAS Analyst
9 6 (8.33%) SAS Insight Analyst
10 5 (6.94%) Office 365 Consultant
10 5 (6.94%) SharePoint Consultant
11 4 (5.56%) Applications Support Analyst
11 4 (5.56%) Software Analyst
11 4 (5.56%) Software Support Analyst
Libraries, Frameworks & Software Standards
1 1 (1.39%) HTML
Miscellaneous
1 25 (34.72%) Analytical Skills
2 16 (22.22%) Mathematics
3 11 (15.28%) Mobile App
3 11 (15.28%) User Experience
4 8 (11.11%) Statistics
5 7 (9.72%) Visualisation
6 5 (6.94%) Economics
7 1 (1.39%) Data Centre
7 1 (1.39%) Digital Media
7 1 (1.39%) Mainframe
7 1 (1.39%) Management Information System
7 1 (1.39%) PMI
7 1 (1.39%) Smartphone
7 1 (1.39%) Social Media
Operating Systems
1 11 (15.28%) Android
1 11 (15.28%) Apple iOS
2 2 (2.78%) Windows
3 1 (1.39%) Windows Server
3 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 16 (22.22%) Analytics
1 16 (22.22%) Business Intelligence
1 16 (22.22%) CRM
2 14 (19.44%) Customer Engagement
2 14 (19.44%) Data Governance
2 14 (19.44%) Project Management
3 12 (16.67%) Customer Insight
3 12 (16.67%) Marketing Strategy
3 12 (16.67%) Stakeholder Management
4 11 (15.28%) Android Development
4 11 (15.28%) Customer Intelligence
4 11 (15.28%) iOS Development
4 11 (15.28%) Statistical Modelling
5 7 (9.72%) Customer Analytics
5 7 (9.72%) Enterprise Architecture
6 6 (8.33%) Data Visualisation
6 6 (8.33%) Database Marketing
6 6 (8.33%) Quantitative Analysis
7 4 (5.56%) Data Modelling
7 4 (5.56%) Presales
Programming Languages
1 34 (47.22%) SQL
2 12 (16.67%) C
3 9 (12.50%) R
4 5 (6.94%) MATLAB
5 2 (2.78%) Python
Qualifications
1 31 (43.06%) Degree
2 1 (1.39%) CCNP
2 1 (1.39%) CIMA
2 1 (1.39%) Cisco Certification
2 1 (1.39%) MBA
2 1 (1.39%) PMI Certification
2 1 (1.39%) SC Cleared
2 1 (1.39%) Security Cleared
Quality Assurance & Compliance
1 7 (9.72%) Data Quality
2 6 (8.33%) SLA
3 1 (1.39%) QA
3 1 (1.39%) Sarbanes-Oxley
System Software
1 5 (6.94%) VMware Infrastructure
Vendors
1 20 (27.78%) Microsoft
2 11 (15.28%) Teradata
3 7 (9.72%) Cisco
4 6 (8.33%) Adobe
5 5 (6.94%) Citrix
5 5 (6.94%) VMware
6 3 (4.17%) Avaya
6 3 (4.17%) Cognos
6 3 (4.17%) Google
6 3 (4.17%) SAP
7 2 (2.78%) Mapinfo
7 2 (2.78%) Oracle
7 2 (2.78%) Tableau
7 2 (2.78%) Verint
8 1 (1.39%) Cognizant
8 1 (1.39%) HP
8 1 (1.39%) Nortel
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £24,000 per annum
Posted: 3 days ago
Edinburgh
Sainsbury's Bank
Salary: Excellent Salary +Benefits
Posted: 4 days ago
City, London
ANSON MCCADE
Salary: £35,000 - £70,000 + strong package
Posted: 5 days ago
Edinburgh
Sainsbury's Bank
Salary: Excellent Salary +Benefits
Posted: 4 days ago