The table below looks at the statistics for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Customer Analysis
Rank 886 889 851
Rank change year-on-year
+3 -38
Permanent jobs citing Customer Analysis 17 51 30
As % of all permanent IT jobs located in the UK 0.015% 0.042% 0.027%
As % of the Processes & Methodologies category 0.018% 0.051% 0.033%
Number of salaries quoted 6 41 18
Average salary £35,000 £50,000 £35,375
Average salary % change year-on-year
-30.00% +41.34%
UK excluding London average salary £18,500 £32,500 £35,000
% change year-on-year
-43.07% -7.14%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92198 99056 90547
As % of all permanent IT jobs located in the UK 83.20% 82.02% 80.15%
Number of salaries quoted 74623 79502 74331
Average salary £50,000 £47,500 £46,000
Average salary % change year-on-year
+5.26% +3.26%
90% offered a salary of more than £32,000 £30,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 17 April 2015 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 7 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 16 £35,000 -30.00% 1
London -13 11 £35,000 -30.00%
City of London +25 3 - -
South East - 3 - -
West Sussex - 2 - -
Wales - 1 £18,500 -
Kent - 1 - -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 28 (66.67%) Analytical Skills
2 20 (47.62%) Marketing
3 18 (42.86%) SQL
4 17 (40.48%) Analytics
5 16 (38.10%) MS Excel
5 16 (38.10%) Microsoft
5 16 (38.10%) Degree
5 16 (38.10%) Retail
6 15 (35.71%) Google
6 15 (35.71%) Google Analytics
7 14 (33.33%) Time Management
7 14 (33.33%) CRM
8 13 (30.95%) SAS
8 13 (30.95%) Customer Insight
9 12 (28.57%) Benchmarking
10 11 (26.19%) SPSS
10 11 (26.19%) Performance Analysis
11 10 (23.81%) Big Data
11 10 (23.81%) MS Office
11 10 (23.81%) T-SQL
12 8 (19.05%) Direct Marketing
12 8 (19.05%) Propensity Modelling
13 7 (16.67%) Finance
14 6 (14.29%) Web Analytics
14 6 (14.29%) Customer Segmentation
15 5 (11.90%) IBM
16 4 (9.52%) WebTrends
16 4 (9.52%) Advertising
16 4 (9.52%) Adobe
16 4 (9.52%) Business Intelligence

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 13 (30.95%) SAS
Applications
1 16 (38.10%) MS Excel
2 11 (26.19%) SPSS
3 10 (23.81%) MS Office
4 2 (4.76%) FastStats
5 1 (2.38%) MS PowerPoint
Business Applications
1 15 (35.71%) Google Analytics
2 4 (9.52%) SiteCatalyst
2 4 (9.52%) WebTrends
3 2 (4.76%) Unica
Cloud Services
1 2 (4.76%) SmartFocus
Database & Business Intelligence
1 10 (23.81%) Big Data
2 3 (7.14%) SQL Server
3 2 (4.76%) Data Mining
4 1 (2.38%) SQL Server Reporting Services
4 1 (2.38%) SQL Server Integration Services
4 1 (2.38%) SQL Server Analysis Services
4 1 (2.38%) Data Warehouse
General
1 20 (47.62%) Marketing
2 16 (38.10%) Retail
3 7 (16.67%) Finance
4 4 (9.52%) Advertising
5 3 (7.14%) Telecoms
6 2 (4.76%) Publishing
Job Titles
1 30 (71.43%) Analyst
2 12 (28.57%) Web Analyst
2 12 (28.57%) Customer Analyst
3 10 (23.81%) Insight Analyst
3 10 (23.81%) Customer Insight Analyst
4 4 (9.52%) Technical Pre Sales Consultant
4 4 (9.52%) Consultant
4 4 (9.52%) Technical Consultant
5 3 (7.14%) Pricing Analyst
5 3 (7.14%) Data Analyst
6 2 (4.76%) Senior Network Engineer
6 2 (4.76%) Network Engineer
6 2 (4.76%) Systems Engineer
6 2 (4.76%) Senior Systems Engineer
7 1 (2.38%) Senior Analyst
7 1 (2.38%) Graduate
7 1 (2.38%) Junior
7 1 (2.38%) Junior Analyst
7 1 (2.38%) CRM Analyst
7 1 (2.38%) CRM Manager
Libraries, Frameworks & Software Standards
1 1 (2.38%) HTML
Miscellaneous
1 28 (66.67%) Analytical Skills
2 3 (7.14%) Credit Risk
2 3 (7.14%) Management Information System
3 1 (2.38%) Neural Network
Processes & Methodologies
1 17 (40.48%) Analytics
2 14 (33.33%) Time Management
2 14 (33.33%) CRM
3 13 (30.95%) Customer Insight
4 12 (28.57%) Benchmarking
5 11 (26.19%) Performance Analysis
6 8 (19.05%) Propensity Modelling
6 8 (19.05%) Direct Marketing
7 6 (14.29%) Customer Segmentation
7 6 (14.29%) Web Analytics
8 4 (9.52%) E-Commerce
8 4 (9.52%) Business Intelligence
9 3 (7.14%) Risk Assessment
9 3 (7.14%) Line Management
10 2 (4.76%) Resilience Testing
10 2 (4.76%) Coaching
10 2 (4.76%) Campaign Analysis
10 2 (4.76%) Capacity Planning
10 2 (4.76%) Change Control
10 2 (4.76%) Root Cause Analysis
Programming Languages
1 18 (42.86%) SQL
2 10 (23.81%) T-SQL
3 1 (2.38%) JavaScript
Qualifications
1 16 (38.10%) Degree
Quality Assurance & Compliance
1 3 (7.14%) QA
2 2 (4.76%) Sarbanes-Oxley
Vendors
1 16 (38.10%) Microsoft
2 15 (35.71%) Google
3 5 (11.90%) IBM
4 4 (9.52%) Adobe
4 4 (9.52%) Coremetrics
5 2 (4.76%) Alterian
6 1 (2.38%) Epiphany
6 1 (2.38%) Infor
6 1 (2.38%) Sitecore
6 1 (2.38%) Hitwise
West Midlands
Real Staffing
Salary: £33000 - £38000 per annum + bonus + benefits
Posted: Yesterday