The table below looks at the statistics for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Analysis
Rank 871 870 868
Rank change year-on-year
-1 -2
Permanent jobs citing Customer Analysis 12 37 19
As % of all permanent IT jobs located in the UK 0.011% 0.032% 0.017%
As % of the Processes & Methodologies category 0.013% 0.038% 0.022%
Number of salaries quoted 1 32 13
Average salary £37,500 £39,250 £35,000
Average salary % change year-on-year
-4.45% +12.14%
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
89248 96221 87010
As % of all permanent IT jobs located in the UK 83.53% 81.95% 79.97%
Number of salaries quoted 72491 78159 71532
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £31,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Top 6 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 10 £37,500 -11.76% 8
London +32 7 - - 2
East Midlands +8 1 £37,500 +1.35% 1
Northamptonshire -1 1 £37,500 +1.35%
South East - 1 - -
Kent - 1 - -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 28 (62.22%) Analytical Skills
2 24 (53.33%) Marketing
3 20 (44.44%) Degree
3 20 (44.44%) Analytics
4 19 (42.22%) Microsoft
4 19 (42.22%) SQL
4 19 (42.22%) MS Excel
5 17 (37.78%) Google
5 17 (37.78%) Customer Insight
5 17 (37.78%) Google Analytics
6 16 (35.56%) Retail
6 16 (35.56%) Benchmarking
7 15 (33.33%) CRM
8 14 (31.11%) MS Office
8 14 (31.11%) SAS
8 14 (31.11%) Time Management
9 11 (24.44%) SPSS
9 11 (24.44%) Performance Analysis
10 10 (22.22%) Big Data
10 10 (22.22%) T-SQL
11 7 (15.56%) Business Intelligence
11 7 (15.56%) IBM
11 7 (15.56%) Direct Marketing
11 7 (15.56%) Web Analytics
11 7 (15.56%) Propensity Modelling
12 6 (13.33%) Customer Segmentation
12 6 (13.33%) Digital Marketing
12 6 (13.33%) WebTrends
12 6 (13.33%) Data Mining
13 5 (11.11%) Finance

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 14 (31.11%) SAS
Applications
1 19 (42.22%) MS Excel
2 14 (31.11%) MS Office
3 11 (24.44%) SPSS
4 1 (2.22%) FastStats
Business Applications
1 6 (13.33%) WebTrends
2 4 (8.89%) Dynamics CRM
3 1 (2.22%) Unica
Cloud Services
1 17 (37.78%) Google Analytics
2 4 (8.89%) Adobe Analytics
3 1 (2.22%) SmartFocus
Communications & Networking
1 1 (2.22%) Internet
Database & Business Intelligence
1 10 (22.22%) Big Data
2 6 (13.33%) Data Mining
3 3 (6.67%) Data Warehouse
3 3 (6.67%) SQL Server
4 1 (2.22%) SQL Server Analysis Services
4 1 (2.22%) Base SAS
4 1 (2.22%) SQL Server Integration Services
4 1 (2.22%) SQL Server Reporting Services
General
1 24 (53.33%) Marketing
2 16 (35.56%) Retail
3 5 (11.11%) Finance
4 4 (8.89%) Advertising
5 3 (6.67%) Telecoms
6 2 (4.44%) Publishing
Job Titles
1 28 (62.22%) Analyst
2 12 (26.67%) Web Analyst
3 11 (24.44%) Customer Analyst
3 11 (24.44%) Insight Analyst
4 10 (22.22%) Customer Insight Analyst
5 4 (8.89%) Technical Pre Sales Consultant
5 4 (8.89%) Technical Consultant
5 4 (8.89%) Consultant
5 4 (8.89%) Marketing Assistant
6 3 (6.67%) Pricing Analyst
7 2 (4.44%) Senior Analyst
7 2 (4.44%) Senior Network Engineer
7 2 (4.44%) Network Engineer
7 2 (4.44%) Systems Engineer
7 2 (4.44%) Senior Systems Engineer
8 1 (2.22%) Senior Insight Analyst
8 1 (2.22%) Junior
8 1 (2.22%) Graduate
8 1 (2.22%) Junior Analyst
8 1 (2.22%) Data Analyst
Libraries, Frameworks & Software Standards
1 2 (4.44%) HTML
2 1 (2.22%) XML
Miscellaneous
1 28 (62.22%) Analytical Skills
2 3 (6.67%) Credit Risk
3 2 (4.44%) Management Information System
3 2 (4.44%) Performance Metrics
4 1 (2.22%) Neural Network
Processes & Methodologies
1 20 (44.44%) Analytics
2 17 (37.78%) Customer Insight
3 16 (35.56%) Benchmarking
4 15 (33.33%) CRM
5 14 (31.11%) Time Management
6 11 (24.44%) Performance Analysis
7 7 (15.56%) Business Intelligence
7 7 (15.56%) Direct Marketing
7 7 (15.56%) Web Analytics
7 7 (15.56%) Propensity Modelling
8 6 (13.33%) Customer Segmentation
8 6 (13.33%) Digital Marketing
9 4 (8.89%) Project Management
9 4 (8.89%) Email Marketing
9 4 (8.89%) Database Marketing
9 4 (8.89%) Coaching
10 3 (6.67%) Line Management
10 3 (6.67%) Yield Management
10 3 (6.67%) E-Commerce
10 3 (6.67%) Risk Assessment
Programming Languages
1 19 (42.22%) SQL
2 10 (22.22%) T-SQL
3 2 (4.44%) Python
3 2 (4.44%) R
4 1 (2.22%) JavaScript
Qualifications
1 20 (44.44%) Degree
2 2 (4.44%) MBA
Quality Assurance & Compliance
1 3 (6.67%) QA
2 2 (4.44%) Sarbanes-Oxley
Vendors
1 19 (42.22%) Microsoft
2 17 (37.78%) Google
3 7 (15.56%) IBM
4 4 (8.89%) Coremetrics
4 4 (8.89%) Adobe
5 3 (6.67%) Cognos
6 1 (2.22%) Hitwise
6 1 (2.22%) Sitecore
6 1 (2.22%) Infor
6 1 (2.22%) Business Objects
6 1 (2.22%) Epiphany
6 1 (2.22%) Alterian
Wiltshire
Churchill Frank
Salary: £35000 - £36000 per annum + Bonus+Benefit
Posted: 4 hours ago
London
Paul Smith
Salary: Highly Competitive
Posted: 10 hours ago
London
Lawrence Harvey Enterprise
Salary: £60000.00 - £80000.00 per annum + Benefits and Bonus
Posted: Yesterday
Derby, Derbyshire
Response Network
Salary: From £38,000 to £45,000 per annum
Posted: 3 days ago
Tamworth
Recruitment Genius
Salary: £25000 - £30000 per annum
Posted: 9 days ago
Tamworth
Recruitment Genius
Salary: £15000 - £17500 per annum
Posted: 9 days ago
Manchester
Interquest - ITQ Financial - Tunbridge Wells
Salary: £18000 - £20000 per annum
Posted: 11 days ago
Edinburgh
Hays IT - Uk Posting account
Salary: £40000.00 - £45000.00 per annum
Posted: 14 days ago
West Midlands
Real Staffing
Salary: £30000 - £40000 per annum + benefits package
Posted: 25 days ago