The table below looks at the statistics for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 875 839 851
Rank change year-on-year
-36 +12
Permanent jobs citing Customer Analysis 15 61 45
As % of all permanent IT jobs located in the UK 0.014% 0.057% 0.040%
As % of the Processes & Methodologies category 0.017% 0.069% 0.050%
Number of salaries quoted 7 51 39
Average salary £35,000 £40,000 £65,000
Average salary % change year-on-year
-12.50% -38.46%
90% offered a salary of more than £27,200 £27,500 £35,000
10% offered a salary of more than £39,000 £55,000 £85,000
UK excluding London average salary £35,000 £35,000 £44,250
% change year-on-year
- -20.90%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
90475 88205 90651
As % of all permanent IT jobs located in the UK 82.32% 81.88% 79.60%
Number of salaries quoted 74561 70659 77237
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £74,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 29 December 2014 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 18 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 13 £35,000 -17.64% 2
London -4 9 £30,000 -33.33% 2
City of London +10 2 - -
Scotland +6 2 - -
Hounslow - 2 - - 1
Midlothian - 2 - -
Wiltshire -6 1 £23,000 -25.20%
South East -17 1 £35,000 -28.20%
South West -25 1 £23,000 -34.28%
East of England - 1 £35,000 -
Yorkshire - 1 £35,000 -
Oxfordshire - 1 £35,000 -
South Yorkshire - 1 £35,000 -
Oxford - 1 £35,000 -
Peterborough - 1 £35,000 -
Sheffield - 1 £35,000 -
Trowbridge - 1 £23,000 -
Cambridgeshire - 1 £35,000 -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 29 December 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 29 (78.38%) Analytical Skills
2 18 (48.65%) Marketing
2 18 (48.65%) Analytics
3 16 (43.24%) Data Analysis
4 15 (40.54%) Google
4 15 (40.54%) Google Analytics
5 14 (37.84%) Web Analytics
6 13 (35.14%) MS PowerPoint
7 12 (32.43%) Hitwise
8 11 (29.73%) SQL
9 10 (27.03%) Microsoft
9 10 (27.03%) WebTrends
9 10 (27.03%) ClickTale
9 10 (27.03%) Tealeaf
9 10 (27.03%) Market Research
10 9 (24.32%) SAS
11 8 (21.62%) MS Excel
11 8 (21.62%) Finance
12 7 (18.92%) CRM
13 6 (16.22%) Retail
13 6 (16.22%) Degree
13 6 (16.22%) Customer Insight
14 5 (13.51%) Performance Analysis
14 5 (13.51%) Propensity Modelling
14 5 (13.51%) E-Commerce
15 4 (10.81%) Data Mining
15 4 (10.81%) Benchmarking
15 4 (10.81%) SPSS
15 4 (10.81%) E-business
15 4 (10.81%) Stakeholder Management

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 29 December 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 9 (24.32%) SAS
Applications
1 13 (35.14%) MS PowerPoint
2 8 (21.62%) MS Excel
3 4 (10.81%) SPSS
4 3 (8.11%) MS Office
5 2 (5.41%) FastStats
Business Applications
1 15 (40.54%) Google Analytics
2 10 (27.03%) WebTrends
3 1 (2.70%) Oracle CRM
3 1 (2.70%) Dynamics CRM
Cloud Services
1 2 (5.41%) SaaS
Communications & Networking
1 1 (2.70%) Internet
Database & Business Intelligence
1 4 (10.81%) Data Mining
2 2 (5.41%) Base SAS
2 2 (5.41%) Big Data
3 1 (2.70%) Relational Database
3 1 (2.70%) SQL Server
3 1 (2.70%) MS Access
3 1 (2.70%) Data Warehouse
3 1 (2.70%) SQL Server Reporting Services
3 1 (2.70%) SQL Server Integration Services
3 1 (2.70%) SQL Server Analysis Services
General
1 18 (48.65%) Marketing
2 8 (21.62%) Finance
3 6 (16.22%) Retail
4 1 (2.70%) Billing
4 1 (2.70%) Advertising
4 1 (2.70%) Publishing
Job Titles
1 27 (72.97%) Analyst
2 14 (37.84%) Web Analyst
3 7 (18.92%) Data Analyst
4 4 (10.81%) Customer Analyst
5 3 (8.11%) Market Analyst
5 3 (8.11%) Insight Analyst
5 3 (8.11%) Senior Analyst
6 2 (5.41%) Product Manager
6 2 (5.41%) Senior Data Analyst
6 2 (5.41%) Customer Insight Analyst
6 2 (5.41%) Product Owner
6 2 (5.41%) CRM Manager
7 1 (2.70%) Data Mining Analyst
7 1 (2.70%) CRM Analyst
7 1 (2.70%) Marketing Analyst
7 1 (2.70%) SQL Developer
7 1 (2.70%) Developer
7 1 (2.70%) Consultant
Miscellaneous
1 29 (78.38%) Analytical Skills
2 2 (5.41%) Statistics
2 2 (5.41%) Mathematics
3 1 (2.70%) Computer Science
3 1 (2.70%) Data Extraction
3 1 (2.70%) Algorithms
3 1 (2.70%) Performance Metrics
3 1 (2.70%) GIS
3 1 (2.70%) Management Information System
3 1 (2.70%) Economics
Processes & Methodologies
1 18 (48.65%) Analytics
2 16 (43.24%) Data Analysis
3 14 (37.84%) Web Analytics
4 10 (27.03%) Market Research
5 7 (18.92%) CRM
6 6 (16.22%) Customer Insight
7 5 (13.51%) Propensity Modelling
7 5 (13.51%) Performance Analysis
7 5 (13.51%) E-Commerce
8 4 (10.81%) Benchmarking
8 4 (10.81%) E-business
8 4 (10.81%) Stakeholder Management
8 4 (10.81%) Direct Marketing
9 3 (8.11%) Time Management
9 3 (8.11%) Customer Segmentation
9 3 (8.11%) Project Management
10 2 (5.41%) Change Management
10 2 (5.41%) B2B
10 2 (5.41%) Customer Intelligence
10 2 (5.41%) SEO
Programming Languages
1 11 (29.73%) SQL
2 2 (5.41%) T-SQL
Qualifications
1 6 (16.22%) Degree
Vendors
1 15 (40.54%) Google
2 12 (32.43%) Hitwise
3 10 (27.03%) ClickTale
3 10 (27.03%) Tealeaf
3 10 (27.03%) Microsoft
4 2 (5.41%) Ariba
4 2 (5.41%) Alterian
4 2 (5.41%) Unica
4 2 (5.41%) Sitecore
4 2 (5.41%) SmartFocus
5 1 (2.70%) Infor
5 1 (2.70%) Omniture
5 1 (2.70%) Oracle
5 1 (2.70%) IBM
5 1 (2.70%) Salesforce.com
5 1 (2.70%) Epiphany
Hounslow, London
British Airways
Salary: Highly Competitive
Posted: 5 days ago
London
British Airways
Posted: 13 days ago