The first table below looks at the demand for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 878 858 881
Rank change year-on-year
-20 +23
Permanent jobs citing Customer Analysis 23 29 20
As % of all permanent IT jobs located in the UK 0.020% 0.027% 0.017%
As % of the Processes & Methodologies category 0.024% 0.034% 0.022%
Number of salaries quoted 14 23 20
Average salary £55,000 £35,000 £41,500
Average salary % change year-on-year
+57.14% -15.66%
90% offered a salary of more than £31,000 £24,500 £34,400
10% offered a salary of more than £60,000 £50,000 £52,500
UK excluding London average salary £50,000 £50,000 £40,000
% change year-on-year
- +25.00%
Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94020 85650 91144
As % of all permanent IT jobs located in the UK 80.39% 78.78% 77.48%
Number of salaries quoted 75699 69888 77563
Average salary £47,500 £46,500 £46,500
Average salary % change year-on-year
+2.15% -
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 30 July 2014 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 18 £60,000 +71.43% 2
London -63 7 £60,000 +71.43% 2
North West - 6 £60,000 -
City of London -8 5 £30,000 -41.74% 1
Manchester - 5 £60,000 -
South East -17 4 £45,000 -10.00%
Surrey -7 3 £45,000 -10.00%
South Wales - 3 £35,000 -
Wales - 3 £35,000 -
Newport - 3 £35,000 -
Merseyside - 2 £60,000 -
Cheshire - 2 £60,000 -
Essex - 2 £36,250 -
Basildon - 2 £36,250 -
Edinburgh - 2 £30,000 -
Knutsford - 2 £60,000 -
Liverpool - 2 £60,000 -
Scotland - 2 £30,000 -
East of England - 2 £36,250 -
Bolton - 1 £60,000 -
Chester - 1 £60,000 -
Salford - 1 £60,000 -
Teddington - 1 £60,000 -
Twickenham - 1 £60,000 -
Warrington - 1 £60,000 -
Wigan - 1 £60,000 -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 30 July 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 32 (45.71%) SQL
1 32 (45.71%) Marketing
1 32 (45.71%) Analytics
2 30 (42.86%) Finance
3 29 (41.43%) SAS
4 16 (22.86%) Data Analysis
5 15 (21.43%) Retail
6 14 (20.00%) Customer Insight
7 12 (17.14%) Web Analytics
7 12 (17.14%) CRM
8 11 (15.71%) Campaign Analysis
9 10 (14.29%) Base SAS
10 9 (12.86%) Google Analytics
10 9 (12.86%) Propensity Modelling
10 9 (12.86%) Oracle
10 9 (12.86%) Google
11 8 (11.43%) Alterian
11 8 (11.43%) WebTrends
11 8 (11.43%) Customer Analytics
11 8 (11.43%) SmartFocus
12 7 (10.00%) SAS Macro
12 7 (10.00%) Campaign Management
12 7 (10.00%) Microsoft
13 6 (8.57%) MS PowerPoint
13 6 (8.57%) Customer Intelligence
13 6 (8.57%) CHAID
13 6 (8.57%) Data Modelling
13 6 (8.57%) Data Mining
13 6 (8.57%) Performance Analysis
13 6 (8.57%) Mathematics

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 30 July 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 29 (41.43%) SAS
Applications
1 6 (8.57%) MS PowerPoint
2 5 (7.14%) SPSS
3 3 (4.29%) MS Excel
4 1 (1.43%) MS Office
Business Applications
1 9 (12.86%) Google Analytics
2 8 (11.43%) WebTrends
3 4 (5.71%) Oracle CRM
4 3 (4.29%) SAP InfiniteInsight
4 3 (4.29%) Dynamics CRM
5 1 (1.43%) Magento
5 1 (1.43%) SAP CO
Cloud Services
1 1 (1.43%) SaaS
Communications & Networking
1 3 (4.29%) Wireless
Database & Business Intelligence
1 10 (14.29%) Base SAS
2 6 (8.57%) Data Mining
3 1 (1.43%) SAP Data Services
3 1 (1.43%) SAP HANA
3 1 (1.43%) Data Warehouse
3 1 (1.43%) BusinessObjects
3 1 (1.43%) SAP BW
3 1 (1.43%) BODI
General
1 32 (45.71%) Marketing
2 30 (42.86%) Finance
3 15 (21.43%) Retail
4 5 (7.14%) Telecoms
5 4 (5.71%) Financial Institution
Job Titles
1 47 (67.14%) Analyst
2 16 (22.86%) Senior Analyst
3 13 (18.57%) Data Analyst
4 12 (17.14%) Web Analyst
5 8 (11.43%) Customer Analyst
6 7 (10.00%) Senior Data Analyst
6 7 (10.00%) Portfolio Manager
6 7 (10.00%) Senior Manager
7 6 (8.57%) MI Analyst
8 4 (5.71%) Product Manager
8 4 (5.71%) Consultant
8 4 (5.71%) Insight Analyst
9 3 (4.29%) Product Marketing Manager
9 3 (4.29%) CRM Manager
9 3 (4.29%) Marketing Manager
10 2 (2.86%) SQL Developer
10 2 (2.86%) SAP Consultant
10 2 (2.86%) Senior SAP Consultant
10 2 (2.86%) Senior Consultant
10 2 (2.86%) Developer
Libraries, Frameworks & Software Standards
1 1 (1.43%) .NET
Miscellaneous
1 6 (8.57%) Mathematics
2 3 (4.29%) NGOSS
3 2 (2.86%) GIS
3 2 (2.86%) Statistics
4 1 (1.43%) Computer Science
Operating Systems
1 1 (1.43%) Apple iOS
Processes & Methodologies
1 32 (45.71%) Analytics
2 16 (22.86%) Data Analysis
3 14 (20.00%) Customer Insight
4 12 (17.14%) Web Analytics
4 12 (17.14%) CRM
5 11 (15.71%) Campaign Analysis
6 9 (12.86%) Propensity Modelling
7 8 (11.43%) Customer Analytics
8 7 (10.00%) Campaign Management
9 6 (8.57%) Customer Intelligence
9 6 (8.57%) CHAID
9 6 (8.57%) Data Modelling
9 6 (8.57%) Performance Analysis
10 5 (7.14%) Financial Modelling
10 5 (7.14%) Benchmarking
10 5 (7.14%) Project Management
10 5 (7.14%) Stakeholder Management
11 4 (5.71%) E-Commerce
11 4 (5.71%) Market Research
11 4 (5.71%) Enterprise Architecture
Programming Languages
1 32 (45.71%) SQL
2 7 (10.00%) SAS Macro
3 1 (1.43%) Java
3 1 (1.43%) PHP
Qualifications
1 3 (4.29%) Degree
Quality Assurance & Compliance
1 3 (4.29%) SLA
Vendors
1 9 (12.86%) Oracle
1 9 (12.86%) Google
2 8 (11.43%) Alterian
2 8 (11.43%) SmartFocus
3 7 (10.00%) Microsoft
4 4 (5.71%) Adobe
4 4 (5.71%) ClickTale
4 4 (5.71%) Tealeaf
4 4 (5.71%) Hitwise
5 3 (4.29%) SAP
5 3 (4.29%) Salesforce.com
6 2 (2.86%) Ariba
7 1 (1.43%) ExactTarget
7 1 (1.43%) Business Objects
7 1 (1.43%) JD Edwards
7 1 (1.43%) Omniture
London
Progressive Recruitment
Salary: £35000 - £45000 per annum + competitive
Posted: 16 hours ago
City, London
Circle Recruitment
Posted: 4 days ago