The table below looks at the statistics for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 871 871 854
Rank change year-on-year
0 -17
Permanent jobs citing Customer Analysis 20 18 41
As % of all permanent IT jobs located in the UK 0.018% 0.017% 0.035%
As % of the Processes & Methodologies category 0.022% 0.021% 0.045%
Number of salaries quoted 7 13 41
Average salary £60,000 £50,000 £50,000
Average salary % change year-on-year
+20.00% -
UK excluding London average salary £60,000 £50,000 £50,000
% change year-on-year
+20.00% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92294 87311 92008
As % of all permanent IT jobs located in the UK 81.99% 81.33% 79.05%
Number of salaries quoted 73847 71644 77513
Average salary £47,500 £47,500 £45,580
Average salary % change year-on-year
- +4.21%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 1 October 2014 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 21 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 20 £60,000 +20.00% 2
London +1 14 £50,000 +5.26%
City of London +17 9 - -
North West - 4 £60,000 -
Manchester - 3 £60,000 -
South East 0 2 £45,000 -10.00%
Merseyside - 2 £60,000 -
Knutsford - 2 £60,000 -
Liverpool - 2 £60,000 -
Cheshire - 2 £60,000 -
South Yorkshire - 1 £30,000 - 1
Surrey - 1 £45,000 -
Yorkshire - 1 £30,000 - 1
Bolton - 1 £60,000 -
Chester - 1 £60,000 -
Salford - 1 £60,000 -
Sheffield - 1 £30,000 - 1
Teddington - 1 £60,000 -
Twickenham - 1 £60,000 -
Warrington - 1 £60,000 -
Wigan - 1 £60,000 -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 1 October 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 30 (69.77%) Analytical Skills
2 24 (55.81%) Analytics
3 21 (48.84%) Marketing
4 18 (41.86%) Web Analytics
5 15 (34.88%) Google
5 15 (34.88%) Google Analytics
6 14 (32.56%) Data Analysis
6 14 (32.56%) Finance
7 13 (30.23%) WebTrends
7 13 (30.23%) SAS
8 12 (27.91%) SQL
9 11 (25.58%) MS PowerPoint
10 10 (23.26%) Hitwise
11 9 (20.93%) Market Research
11 9 (20.93%) ClickTale
11 9 (20.93%) Tealeaf
12 8 (18.60%) Customer Insight
12 8 (18.60%) Microsoft
13 6 (13.95%) Project Management
13 6 (13.95%) Campaign Analysis
14 5 (11.63%) Mathematics
15 4 (9.30%) Enterprise Architecture
15 4 (9.30%) Stakeholder Management
15 4 (9.30%) Adobe
15 4 (9.30%) Data Mining
15 4 (9.30%) MS Excel
15 4 (9.30%) CRM
15 4 (9.30%) SPSS
15 4 (9.30%) Customer Analytics
15 4 (9.30%) People Management

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 1 October 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 13 (30.23%) SAS
Applications
1 11 (25.58%) MS PowerPoint
2 4 (9.30%) MS Excel
2 4 (9.30%) SPSS
3 1 (2.33%) MS Office
Business Applications
1 15 (34.88%) Google Analytics
2 13 (30.23%) WebTrends
3 3 (6.98%) Oracle CRM
3 3 (6.98%) SAP InfiniteInsight
3 3 (6.98%) Dynamics CRM
Cloud Services
1 2 (4.65%) SaaS
Communications & Networking
1 1 (2.33%) Internet
1 1 (2.33%) Wireless
Database & Business Intelligence
1 4 (9.30%) Data Mining
1 4 (9.30%) Base SAS
2 1 (2.33%) Relational Database
2 1 (2.33%) MS Access
General
1 21 (48.84%) Marketing
2 14 (32.56%) Finance
3 3 (6.98%) Financial Institution
4 2 (4.65%) Retail
4 2 (4.65%) Telecoms
5 1 (2.33%) Advertising
5 1 (2.33%) Billing
Job Titles
1 29 (67.44%) Analyst
2 13 (30.23%) Web Analyst
3 7 (16.28%) Data Analyst
4 6 (13.95%) Senior Analyst
5 4 (9.30%) Senior Data Analyst
6 3 (6.98%) CRM Manager
6 3 (6.98%) Product Manager
6 3 (6.98%) Insight Analyst
6 3 (6.98%) MI Analyst
7 2 (4.65%) Market Analyst
7 2 (4.65%) Marketing Analyst
7 2 (4.65%) SQL Developer
7 2 (4.65%) Developer
7 2 (4.65%) Product Owner
7 2 (4.65%) Senior Insight Analyst
8 1 (2.33%) Data Mining Analyst
8 1 (2.33%) Consultant
8 1 (2.33%) Analyst Developer
8 1 (2.33%) Marketing Manager
8 1 (2.33%) Campaign Analyst
Miscellaneous
1 30 (69.77%) Analytical Skills
2 5 (11.63%) Mathematics
3 2 (4.65%) Statistics
4 1 (2.33%) Data Extraction
4 1 (2.33%) Algorithms
4 1 (2.33%) GIS
4 1 (2.33%) Economics
4 1 (2.33%) NGOSS
4 1 (2.33%) Computer Science
Processes & Methodologies
1 24 (55.81%) Analytics
2 18 (41.86%) Web Analytics
3 14 (32.56%) Data Analysis
4 9 (20.93%) Market Research
5 8 (18.60%) Customer Insight
6 6 (13.95%) Project Management
6 6 (13.95%) Campaign Analysis
7 4 (9.30%) Enterprise Architecture
7 4 (9.30%) Stakeholder Management
7 4 (9.30%) CRM
7 4 (9.30%) Customer Analytics
7 4 (9.30%) People Management
7 4 (9.30%) Marketing Strategy
7 4 (9.30%) Propensity Modelling
8 3 (6.98%) Customer Segmentation
8 3 (6.98%) Customer Intelligence
8 3 (6.98%) E-Commerce
8 3 (6.98%) E-business
9 2 (4.65%) Database Marketing
9 2 (4.65%) Change Management
Programming Languages
1 12 (27.91%) SQL
Qualifications
1 3 (6.98%) Degree
Quality Assurance & Compliance
1 1 (2.33%) SLA
Vendors
1 15 (34.88%) Google
2 10 (23.26%) Hitwise
3 9 (20.93%) ClickTale
3 9 (20.93%) Tealeaf
4 8 (18.60%) Microsoft
5 4 (9.30%) Adobe
6 3 (6.98%) SmartFocus
6 3 (6.98%) Salesforce.com
6 3 (6.98%) Oracle
6 3 (6.98%) Alterian
7 2 (4.65%) Ariba
8 1 (2.33%) Sitecore
8 1 (2.33%) Omniture
Peterborough
Progressive Recruitment
Salary: £35000 - £50000 per annum + competitive
Posted: 20 hours ago
Sheffield, South Yorkshire
Head Resourcing
Salary: £25000 - £40000 per annum + comprehensive benefits package
Posted: 4 days ago