The table below looks at the statistics for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 882 860 837
Rank change year-on-year
-22 -23
Permanent jobs citing Customer Analysis 13 26 43
As % of all permanent IT jobs located in the UK 0.011% 0.024% 0.037%
As % of the Processes & Methodologies category 0.014% 0.029% 0.047%
Number of salaries quoted 5 25 40
Average salary £40,000 £40,000 £50,000
Average salary % change year-on-year
- -20.00%
90% offered a salary of more than £33,400 £27,500 £35,000
10% offered a salary of more than £45,000 £56,500 £80,000
UK excluding London average salary £37,500 £35,000 £50,000
% change year-on-year
+7.14% -30.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93449 88194 90945
As % of all permanent IT jobs located in the UK 81.96% 81.52% 78.95%
Number of salaries quoted 75330 72495 76583
Average salary £48,000 £47,500 £45,000
Average salary % change year-on-year
+1.05% +5.55%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £71,000 £72,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 20 October 2014 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 8 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 13 £40,000 - 2
London +11 11 £40,000 -19.19% 1
City of London +15 7 - -
South East -6 1 £45,000 -10.00%
Sheffield - 1 £30,000 -
South Yorkshire - 1 £30,000 -
Surrey - 1 £45,000 -
Yorkshire - 1 £30,000 -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 20 October 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 26 (68.42%) Analytical Skills
2 24 (63.16%) Analytics
3 19 (50.00%) Web Analytics
4 18 (47.37%) Marketing
5 16 (42.11%) Google Analytics
5 16 (42.11%) Google
6 15 (39.47%) Data Analysis
7 14 (36.84%) WebTrends
8 13 (34.21%) MS PowerPoint
9 11 (28.95%) SQL
9 11 (28.95%) Hitwise
10 10 (26.32%) ClickTale
10 10 (26.32%) Tealeaf
10 10 (26.32%) SAS
10 10 (26.32%) Market Research
11 9 (23.68%) Finance
12 8 (21.05%) Microsoft
13 6 (15.79%) Customer Insight
14 4 (10.53%) Data Mining
14 4 (10.53%) Stakeholder Management
14 4 (10.53%) Project Management
14 4 (10.53%) Adobe
14 4 (10.53%) CRM
14 4 (10.53%) E-Commerce
14 4 (10.53%) MS Excel
14 4 (10.53%) Base SAS
14 4 (10.53%) Enterprise Architecture
14 4 (10.53%) Customer Analytics
14 4 (10.53%) Campaign Analysis
14 4 (10.53%) Propensity Modelling

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 20 October 2014, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 10 (26.32%) SAS
Applications
1 13 (34.21%) MS PowerPoint
2 4 (10.53%) MS Excel
3 2 (5.26%) SPSS
4 1 (2.63%) MS Office
Business Applications
1 16 (42.11%) Google Analytics
2 14 (36.84%) WebTrends
3 3 (7.89%) Oracle CRM
3 3 (7.89%) Dynamics CRM
4 1 (2.63%) SAP InfiniteInsight
Cloud Services
1 2 (5.26%) SaaS
Communications & Networking
1 1 (2.63%) Internet
Database & Business Intelligence
1 4 (10.53%) Data Mining
1 4 (10.53%) Base SAS
2 1 (2.63%) Relational Database
2 1 (2.63%) MS Access
General
1 18 (47.37%) Marketing
2 9 (23.68%) Finance
3 2 (5.26%) Retail
4 1 (2.63%) Billing
4 1 (2.63%) Advertising
4 1 (2.63%) Financial Institution
Job Titles
1 27 (71.05%) Analyst
2 14 (36.84%) Web Analyst
3 7 (18.42%) Data Analyst
4 5 (13.16%) Senior Analyst
5 4 (10.53%) Senior Data Analyst
5 4 (10.53%) CRM Manager
6 3 (7.89%) Market Analyst
6 3 (7.89%) MI Analyst
7 2 (5.26%) Insight Analyst
7 2 (5.26%) Developer
7 2 (5.26%) SQL Developer
7 2 (5.26%) Product Manager
7 2 (5.26%) Product Owner
8 1 (2.63%) Analyst Developer
8 1 (2.63%) Consultant
8 1 (2.63%) Senior Insight Analyst
8 1 (2.63%) Data Mining Analyst
8 1 (2.63%) Marketing Analyst
Miscellaneous
1 26 (68.42%) Analytical Skills
2 3 (7.89%) Mathematics
3 2 (5.26%) Statistics
4 1 (2.63%) Algorithms
4 1 (2.63%) Performance Metrics
4 1 (2.63%) Computer Science
4 1 (2.63%) Data Extraction
4 1 (2.63%) GIS
4 1 (2.63%) Management Information System
4 1 (2.63%) Economics
Processes & Methodologies
1 24 (63.16%) Analytics
2 19 (50.00%) Web Analytics
3 15 (39.47%) Data Analysis
4 10 (26.32%) Market Research
5 6 (15.79%) Customer Insight
6 4 (10.53%) Marketing Strategy
6 4 (10.53%) Customer Analytics
6 4 (10.53%) People Management
6 4 (10.53%) Campaign Analysis
6 4 (10.53%) Propensity Modelling
6 4 (10.53%) CRM
6 4 (10.53%) E-Commerce
6 4 (10.53%) Project Management
6 4 (10.53%) Stakeholder Management
6 4 (10.53%) Enterprise Architecture
7 3 (7.89%) Customer Intelligence
7 3 (7.89%) E-business
7 3 (7.89%) Customer Segmentation
8 2 (5.26%) Product Management
8 2 (5.26%) Change Management
Programming Languages
1 11 (28.95%) SQL
Qualifications
1 3 (7.89%) Degree
Vendors
1 16 (42.11%) Google
2 11 (28.95%) Hitwise
3 10 (26.32%) ClickTale
3 10 (26.32%) Tealeaf
4 8 (21.05%) Microsoft
5 4 (10.53%) Adobe
6 3 (7.89%) Salesforce.com
6 3 (7.89%) Alterian
6 3 (7.89%) Oracle
6 3 (7.89%) SmartFocus
7 2 (5.26%) Ariba
8 1 (2.63%) Omniture
8 1 (2.63%) Sitecore
Peterborough
Progressive Recruitment
Salary: £35000 - £50000 per annum + competitive
Posted: 14 hours ago
London
Logic Engagements Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 5 days ago