The table below looks at the statistics for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Customer Analysis
UK
Rank 845 913 920
Rank change year-on-year
+68 +7
Permanent jobs citing Customer Analysis 12 33 33
As % of all permanent IT jobs located in the UK 0.014% 0.032% 0.031%
As % of the Processes & Methodologies category 0.016% 0.037% 0.036%
Number of salaries quoted 8 24 14
Median salary £50,000 £50,000 £32,500
Median salary % change year-on-year
- +53.84%
UK excluding London median salary £50,000 £52,500 £33,750
% change year-on-year
-4.76% +55.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
74798 90228 92581
As % of all permanent IT jobs located in the UK 88.80% 88.29% 86.67%
Number of salaries quoted 61505 74906 75759
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £74,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Analysis
Jobs Demand Trend

The demand trend of job ads citing Customer Analysis as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 24 February 2017 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +77 12 £50,000 -
South East +45 11 £50,000 -2.43%
Farnborough - 6 £50,000 -
Hampshire - 6 £50,000 -
Berkshire +30 3 - -
North West -11 1 £24,500 -67.33%
Milton Keynes - 1 - -
Preston - 1 £24,500 -
Banbury - 1 £27,500 -
Lancashire - 1 £24,500 -
Buckinghamshire - 1 - -
Oxfordshire - 1 £27,500 -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 24 February 2017, IT jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Customer Analysis.

1 27 (81.82%) Marketing
2 14 (42.42%) SQL
3 13 (39.39%) Customer Engagement
3 13 (39.39%) User Experience
4 12 (36.36%) SAS
5 9 (27.27%) Analytics
6 8 (24.24%) Data Analysis
7 6 (18.18%) Direct Marketing
7 6 (18.18%) SPSS
7 6 (18.18%) Propensity Modelling
8 5 (15.15%) Predictive Modelling
8 5 (15.15%) R
8 5 (15.15%) Analytical Skills
8 5 (15.15%) CRM
8 5 (15.15%) Degree
8 5 (15.15%) Statistical Analysis
9 4 (12.12%) Customer Insight
9 4 (12.12%) Tableau
10 3 (9.09%) Big Data
10 3 (9.09%) Customer Segmentation
10 3 (9.09%) Presales
10 3 (9.09%) Behavioural Analysis
10 3 (9.09%) Customer Requirements
10 3 (9.09%) Data Management
10 3 (9.09%) Huawei
10 3 (9.09%) Digital Marketing
10 3 (9.09%) Cognos
10 3 (9.09%) SMS
10 3 (9.09%) E-Commerce
10 3 (9.09%) Data Mining

Customer Analysis
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (36.36%) SAS
2 1 (3.03%) SharePoint
Applications
1 6 (18.18%) SPSS
2 2 (6.06%) MS PowerPoint
2 2 (6.06%) MS Visio
3 1 (3.03%) AutoCAD
3 1 (3.03%) MS Excel
3 1 (3.03%) MS Office
Cloud Services
1 2 (6.06%) Google Analytics
Communications & Networking
1 3 (9.09%) SMS
2 1 (3.03%) VPN
Database & Business Intelligence
1 3 (9.09%) Big Data
1 3 (9.09%) BusinessObjects
1 3 (9.09%) Data Mining
2 2 (6.06%) Data Warehouse
3 1 (3.03%) Sisense
3 1 (3.03%) SQL Server
Development Applications
1 1 (3.03%) Team Foundation Server
General
1 27 (81.82%) Marketing
2 2 (6.06%) Legal
2 2 (6.06%) Retail
3 1 (3.03%) Finance
Job Titles
1 14 (42.42%) Analyst
2 13 (39.39%) Product Manager
3 6 (18.18%) Data Analyst
3 6 (18.18%) Marketing Analyst
4 5 (15.15%) CRM Analyst
4 5 (15.15%) Insight Analyst
5 3 (9.09%) Marketing Insight Analyst
6 2 (6.06%) Applications Manager
6 2 (6.06%) Customer Analyst
6 2 (6.06%) Customer Insight Analyst
6 2 (6.06%) Digital Analyst
6 2 (6.06%) Junior
6 2 (6.06%) Junior Analyst
6 2 (6.06%) Mobile Product Manager
6 2 (6.06%) SAS Analyst
6 2 (6.06%) SAS Data Analyst
6 2 (6.06%) SQL Analyst
6 2 (6.06%) SQL Data Analyst
7 1 (3.03%) Developer
7 1 (3.03%) Web Developer
Libraries, Frameworks & Software Standards
1 1 (3.03%) .NET
1 1 (3.03%) HTML
1 1 (3.03%) HTML5
1 1 (3.03%) jQuery
1 1 (3.03%) Symfony
Miscellaneous
1 13 (39.39%) User Experience
2 5 (15.15%) Analytical Skills
3 2 (6.06%) Mobile App
Operating Systems
1 2 (6.06%) Android
1 2 (6.06%) Apple iOS
Processes & Methodologies
1 13 (39.39%) Customer Engagement
2 9 (27.27%) Analytics
3 8 (24.24%) Data Analysis
4 6 (18.18%) Direct Marketing
4 6 (18.18%) Propensity Modelling
5 5 (15.15%) CRM
5 5 (15.15%) Predictive Modelling
5 5 (15.15%) Statistical Analysis
6 4 (12.12%) Customer Insight
7 3 (9.09%) Behavioural Analysis
7 3 (9.09%) Customer Requirements
7 3 (9.09%) Customer Segmentation
7 3 (9.09%) Data Management
7 3 (9.09%) Digital Marketing
7 3 (9.09%) E-Commerce
7 3 (9.09%) Presales
8 2 (6.06%) Android Development
8 2 (6.06%) iOS Development
8 2 (6.06%) Logistic Regression
8 2 (6.06%) Statistics
Programming Languages
1 14 (42.42%) SQL
2 5 (15.15%) R
3 2 (6.06%) C#
3 2 (6.06%) T-SQL
4 1 (3.03%) JavaScript
4 1 (3.03%) VB.NET
Qualifications
1 5 (15.15%) Degree
Vendors
1 4 (12.12%) Tableau
2 3 (9.09%) Cognos
2 3 (9.09%) Huawei
2 3 (9.09%) Salesforce.com
3 2 (6.06%) Adobe
3 2 (6.06%) Google
3 2 (6.06%) Omniture
4 1 (3.03%) Cisco
4 1 (3.03%) Citrix
4 1 (3.03%) Telerik