The table below looks at the statistics for Customer Analysis skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Customer Analysis
Rank 876 905 855
Rank change year-on-year
+29 -50
Permanent jobs citing Customer Analysis 21 22 29
As % of all permanent IT jobs located in the UK 0.019% 0.019% 0.026%
As % of the Processes & Methodologies category 0.022% 0.023% 0.033%
Number of salaries quoted 14 13 23
Average salary £36,000 £57,500 £35,000
Average salary % change year-on-year
-37.39% +64.28%
90% offered a salary of more than £35,000 £35,000 £24,500
10% offered a salary of more than £55,100 £60,000 £50,000
UK excluding London average salary £40,000 £57,500 £50,000
% change year-on-year
-30.43% +15.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93702 97715 89138
As % of all permanent IT jobs located in the UK 84.89% 82.76% 81.04%
Number of salaries quoted 76798 78580 72885
Average salary £50,000 £48,000 £47,500
Average salary % change year-on-year
+4.16% +1.05%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Customer Analysis
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Analysis within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in the UK

Customer Analysis
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis within the UK.

Customer Analysis Salary Trend in the UK

Customer Analysis
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Analysis over the 3 months to 5 August 2015 within the UK.

Customer Analysis Salary Histogram in the UK

Customer Analysis
Top 7 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the UK over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 18 £36,000 -40.00% 9
London +23 16 £36,000 -28.00% 6
City of London +30 8 £36,000 +20.00% 2
East Midlands - 2 £37,500 -
Northamptonshire - 1 £37,500 -
Scotland - 1 £42,500 -
Edinburgh - 1 £42,500 -

Customer Analysis
Top 30 Related IT Skills

For the 6 months to 5 August 2015, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 22 (68.75%) Marketing
2 17 (53.13%) SQL
3 15 (46.88%) SAS
4 11 (34.38%) Microsoft
5 10 (31.25%) Customer Insight
6 9 (28.13%) Analytics
6 9 (28.13%) Campaign Analysis
6 9 (28.13%) MS Excel
7 8 (25.00%) Business Intelligence
8 7 (21.88%) Direct Marketing
8 7 (21.88%) Degree
8 7 (21.88%) Migration
8 7 (21.88%) Digital Marketing
9 6 (18.75%) Analytical Skills
9 6 (18.75%) Retail
9 6 (18.75%) Benchmarking
9 6 (18.75%) CRM
9 6 (18.75%) Data Mining
9 6 (18.75%) MS Office
10 5 (15.63%) Data Warehouse
10 5 (15.63%) SPSS
10 5 (15.63%) Finance
10 5 (15.63%) Dynamics CRM
10 5 (15.63%) Database Marketing
10 5 (15.63%) Email Marketing
11 4 (12.50%) Time Management
11 4 (12.50%) Coaching
11 4 (12.50%) Project Management
11 4 (12.50%) Cognos
12 3 (9.38%) Web Analytics

Customer Analysis
Top Related IT Skills by Category

For the 6 months to 5 August 2015, IT jobs within the UK citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 15 (46.88%) SAS
2 2 (6.25%) Exchange Server 2013
Applications
1 9 (28.13%) MS Excel
2 6 (18.75%) MS Office
3 5 (15.63%) SPSS
4 1 (3.13%) FastStats
Business Applications
1 5 (15.63%) Dynamics CRM
2 2 (6.25%) WebTrends
Cloud Services
1 3 (9.38%) Google Analytics
2 2 (6.25%) Office 365
Communications & Networking
1 2 (6.25%) LAN
1 2 (6.25%) WAN
2 1 (3.13%) Internet
Database & Business Intelligence
1 6 (18.75%) Data Mining
2 5 (15.63%) Data Warehouse
3 3 (9.38%) Base SAS
4 2 (6.25%) SQL Server
4 2 (6.25%) BusinessObjects
5 1 (3.13%) Big Data
General
1 22 (68.75%) Marketing
2 6 (18.75%) Retail
3 5 (15.63%) Finance
4 3 (9.38%) Telecoms
5 1 (3.13%) Publishing
5 1 (3.13%) Banking
5 1 (3.13%) Retail Banking
Job Titles
1 16 (50.00%) Analyst
2 12 (37.50%) Insight Analyst
3 6 (18.75%) Data Insight Analyst
3 6 (18.75%) Data Analyst
4 5 (15.63%) Marketing Assistant
5 3 (9.38%) Marketing Analyst
6 2 (6.25%) Messaging Architect
6 2 (6.25%) Architect
6 2 (6.25%) Pricing Analyst
6 2 (6.25%) Senior Network Engineer
6 2 (6.25%) Network Engineer
6 2 (6.25%) Systems Engineer
6 2 (6.25%) Senior Systems Engineer
6 2 (6.25%) Senior Analyst
6 2 (6.25%) Senior Insight Analyst
7 1 (3.13%) Customer Insight Analyst
7 1 (3.13%) Customer Insight Manager
7 1 (3.13%) Graduate
7 1 (3.13%) SAS Analyst
7 1 (3.13%) Web Analyst
Libraries, Frameworks & Software Standards
1 2 (6.25%) HTML
2 1 (3.13%) XML
Miscellaneous
1 6 (18.75%) Analytical Skills
2 3 (9.38%) Credit Risk
3 2 (6.25%) Performance Metrics
3 2 (6.25%) Data Centre
3 2 (6.25%) Management Information System
4 1 (3.13%) Neural Network
4 1 (3.13%) Statistics
Operating Systems
1 2 (6.25%) Windows
1 2 (6.25%) Windows Server 2012
Processes & Methodologies
1 10 (31.25%) Customer Insight
2 9 (28.13%) Analytics
2 9 (28.13%) Campaign Analysis
3 8 (25.00%) Business Intelligence
4 7 (21.88%) Migration
4 7 (21.88%) Direct Marketing
4 7 (21.88%) Digital Marketing
5 6 (18.75%) CRM
5 6 (18.75%) Benchmarking
6 5 (15.63%) Database Marketing
6 5 (15.63%) Email Marketing
7 4 (12.50%) Time Management
7 4 (12.50%) Project Management
7 4 (12.50%) Coaching
8 3 (9.38%) Line Management
8 3 (9.38%) Data Analysis
8 3 (9.38%) Web Analytics
8 3 (9.38%) Stakeholder Management
8 3 (9.38%) Risk Assessment
8 3 (9.38%) Yield Management
Programming Languages
1 17 (53.13%) SQL
2 3 (9.38%) R
3 2 (6.25%) Python
4 1 (3.13%) JavaScript
4 1 (3.13%) T-SQL
Qualifications
1 7 (21.88%) Degree
2 2 (6.25%) MBA
Quality Assurance & Compliance
1 3 (9.38%) QA
2 2 (6.25%) Sarbanes-Oxley
Vendors
1 11 (34.38%) Microsoft
2 4 (12.50%) Cognos
3 3 (9.38%) Google
4 2 (6.25%) Cisco
4 2 (6.25%) IBM
4 2 (6.25%) HP
London
Lloyds Banking Group
Posted: Yesterday
London
Lloyds Banking Group
Posted: Yesterday
City, London
Understanding Recruitment
Salary: £32000 - £40000 per annum + Execllent Benefits
Posted: 2 days ago
London
Parallel Consulting
Salary: £35000 - £50000 per annum + bonus, pension, health care
Posted: 4 days ago
City, London
Lloyds Banking Group
Salary: £50000 - £70000 per annum + Bens
Posted: 5 days ago
Manchester, Lancashire
Recruit Creatives
Salary: Up to £30,000 per annum plus excellent company benefits
Posted: 6 days ago
Wolverhampton
Real Staffing
Salary: £30000 - £40000 per annum + bonus + flexible benefits
Posted: 22 days ago
West Midlands
Real Staffing
Salary: £30000 - £40000 per annum + bonus + benefits package
Posted: 22 days ago
West London
EE
Salary: Competitive + bonus
Posted: 25 days ago