Customer Service Adviser
UK
As of 14 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Adviser daily rate in the UK.
| 6 months to 14 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 583 | 699 | 824 |
| Rank change year-on-year | +116 | +125 | -118 |
| Contract jobs requiring a Customer Service Advisor | 4 | 7 | 7 |
| As % of all contract jobs advertised in the UK | 0.009% | 0.012% | 0.008% |
| As % of the Job Titles category | 0.010% | 0.013% | 0.008% |
| Number of daily rates quoted | 0 | 2 | 1 |
| 10th Percentile | - | £121 | - |
| 25th Percentile | - | £134 | £91 |
| Median daily rate (50th Percentile) | - | £156 | £92 |
| Median % change year-on-year | - | +69.84% | - |
| 75th Percentile | - | £178 | £94 |
| 90th Percentile | - | £191 | - |
| UK excluding London median daily rate | - | £156 | £92 |
| % change year-on-year | - | +69.84% | - |
| Number of hourly rates quoted | 1 | 2 | 1 |
| 10th Percentile | - | £14.47 | - |
| 25th Percentile | - | £14.65 | £10.50 |
| Median hourly rate | £12.87 | £15.18 | £11.00 |
| Median % change year-on-year | -15.22% | +38.00% | -0.27% |
| 75th Percentile | - | £15.97 | £11.50 |
| 90th Percentile | - | £16.29 | - |
| UK excluding London median hourly rate | £12.87 | £15.18 | £11.00 |
| % change year-on-year | -15.22% | +38.00% | -0.27% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,586 | 54,569 | 84,106 |
| % of contract IT jobs with a recognized job title | 92.77% | 94.66% | 95.42% |
| Number of daily rates quoted | 25,744 | 38,105 | 59,089 |
| 10th Percentile | £280 | £313 | £313 |
| 25th Percentile | £410 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.01% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,669 | 1,523 | 2,070 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.45 | £15.75 |
| Median hourly rate | £37.18 | £45.00 | £23.91 |
| Median % change year-on-year | -17.38% | +88.21% | +6.27% |
| 75th Percentile | £61.30 | £65.75 | £49.25 |
| 90th Percentile | £73.02 | £76.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
Customer Service Advisor
Job Vacancy Trend
Job postings that featured Customer Service Advisor in the job title as a proportion of all IT jobs advertised.
Customer Service Advisor
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Customer Service Advisor.
Customer Service Advisor
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Customer Service Advisor.
Customer Service Advisor
Top 6 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service Advisor within the UK over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +112 | 4 | - | - | 19 |
| UK excluding London | +65 | 4 | - | - | 22 |
| Work from Home | +117 | 3 | - | - | 8 |
| North of England | +27 | 3 | - | - | 3 |
| North West | - | 3 | - | - | 1 |
| East of England | - | 1 | - | - | 1 |
Customer Service Advisor Skill Set
Top 10 Co-occurring Skills and Capabilities
For the 6 months to 14 May 2024, Customer Service Advisor contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Customer Service Advisor in the job title.
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Customer Service Advisor Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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