The table below looks at the statistics for eTOM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited eTOM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Enhanced Telecom Operations Map (eTOM)
Rank 573 555 513
Rank change year-on-year
-18 -42
Contract jobs citing eTOM 34 27 36
As % of all contract IT jobs located in the UK 0.063% 0.051% 0.076%
As % of the Processes & Methodologies category 0.082% 0.069% 0.10%
Number of daily rates quoted 16 12 4
Average daily rate
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£400 £394 £370
Average daily rate % change year-on-year
+1.58% +6.41%
90% offered a daily rate of more than £269 £366 £242
10% offered a daily rate of more than £540 £500 £443
UK excluding London average daily rate £400 £388 £315
% change year-on-year
+3.22% +23.01%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41485 39369 34836
As % of all contract IT jobs located in the UK 76.59% 74.79% 73.90%
Number of daily rates quoted 26264 24909 20841
Average daily rate £413 £400 £413
Average daily rate % change year-on-year
+3.12% -3.03%
90% offered a daily rate of more than £285 £275 £275
10% offered a daily rate of more than £575 £555 £575
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 1203 1184 1052
Average hourly rate £29.00 £28.75 £32.00
Average hourly rate % change year-on-year
+0.86% -10.15%
90% offered a hourly rate of more than £12.10 £12.50 £13.50
10% offered a hourly rate of more than £47.50 £47.50 £48.56
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

eTOM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing eTOM within the UK as a proportion of the total demand within the Processes & Methodologies category.

eTOM Jobs Demand Trend in the UK

eTOM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing eTOM within the UK.

eTOM Daily Rate Trend in the UK

eTOM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing eTOM within the UK over the 3 months to 22 May 2015.

eTOM Daily Rate Histogram in the UK

eTOM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing eTOM within the UK.

eTOM Hourly Rate Trend in the UK

eTOM
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing eTOM within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 30 £400 +1.58% 3
South East -11 19 £400 +3.22% 1
Berkshire -4 15 £375 -0.99% 1
London -7 5 £423 -15.50% 2
Reading +11 4 - -
Scotland -1 4 £540 -
Hampshire -2 4 £400 -5.88%
Glasgow -2 4 £540 -
Bracknell - 3 £313 - 1
Hook - 3 £400 -
North West -21 1 £260 -40.57%
City of London - 1 £650 -
West Midlands - 1 £260 -
Coventry - 1 £260 -
Basingstoke - 1 £400 -
Warrington - 1 £260 -
Cheshire - 1 £260 -

eTOM
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT contractor jobs within the UK citing eTOM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited eTOM.

1 57 (74.03%) Telecoms
2 48 (62.34%) ITIL
3 21 (27.27%) Degree
4 19 (24.68%) CRM
5 17 (22.08%) Service Management
6 15 (19.48%) Billing
7 13 (16.88%) UML
8 12 (15.58%) LAN
8 12 (15.58%) Wireless
8 12 (15.58%) Use Case
9 11 (14.29%) TOGAF
9 11 (14.29%) Stakeholder Management
9 11 (14.29%) Cisco
9 11 (14.29%) CCNP
9 11 (14.29%) Cisco Certification
10 10 (12.99%) Microsoft
10 10 (12.99%) CA
10 10 (12.99%) CheckPoint
10 10 (12.99%) WLAN
10 10 (12.99%) Validation
10 10 (12.99%) Network Security
10 10 (12.99%) Security Cleared
10 10 (12.99%) Cisco ASA
10 10 (12.99%) Fortinet
10 10 (12.99%) SecurID
10 10 (12.99%) Radio Access Network
10 10 (12.99%) TrustSec
11 9 (11.69%) Cisco ISE
11 9 (11.69%) AlgoSec
11 9 (11.69%) F5

eTOM
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT contractor jobs within the UK citing eTOM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited eTOM. Up to 20 skills are shown per category.

Application Platforms
1 9 (11.69%) CMS
2 2 (2.60%) WebSphere
3 1 (1.30%) Lync
3 1 (1.30%) SharePoint
Applications
1 5 (6.49%) MS Excel
2 4 (5.19%) MS Visio
2 4 (5.19%) MS PowerPoint
3 2 (2.60%) MS Office
Business Applications
1 1 (1.30%) Remedy ITSM
Cloud Services
1 1 (1.30%) IBM Blueworks
Communications & Networking
1 12 (15.58%) LAN
1 12 (15.58%) Wireless
2 10 (12.99%) WLAN
2 10 (12.99%) Network Security
2 10 (12.99%) Cisco ASA
2 10 (12.99%) Radio Access Network
3 9 (11.69%) Cisco ISE
3 9 (11.69%) IPsec
3 9 (11.69%) Firewall
3 9 (11.69%) RIP
3 9 (11.69%) VPN
3 9 (11.69%) Internet
3 9 (11.69%) OSPF
3 9 (11.69%) SSL
4 7 (9.09%) WAN
5 6 (7.79%) Broadband
5 6 (7.79%) 3G
5 6 (7.79%) LTE
6 5 (6.49%) MVNO
6 5 (6.49%) 2G
Database & Business Intelligence
1 3 (3.90%) Data Warehouse
2 2 (2.60%) Big Data
Development Applications
1 2 (2.60%) Rational Application Developer
General
1 57 (74.03%) Telecoms
2 15 (19.48%) Billing
3 3 (3.90%) Multimedia
4 2 (2.60%) Finance
4 2 (2.60%) Marketing
5 1 (1.30%) Banking
5 1 (1.30%) Electronics
Job Titles
1 18 (23.38%) Business Analyst
1 18 (23.38%) Analyst
2 16 (20.78%) Architect
3 9 (11.69%) Service Desk Engineer
4 8 (10.39%) Designer
5 7 (9.09%) Telecoms Business Analyst
6 6 (7.79%) Security Engineer
6 6 (7.79%) Change Manager
6 6 (7.79%) Design Engineer
7 5 (6.49%) OSS Architect
7 5 (6.49%) Solutions Designer
7 5 (6.49%) Solutions Architect
8 4 (5.19%) Network Security Specialist
8 4 (5.19%) Network Specialist
8 4 (5.19%) Performance Engineer
8 4 (5.19%) Business Architect
8 4 (5.19%) Security Specialist
8 4 (5.19%) Network Design Specialist
8 4 (5.19%) IP Engineer
8 4 (5.19%) BSS Architect
Libraries, Frameworks & Software Standards
1 4 (5.19%) Web Services
2 1 (1.30%) Oracle Fusion
Miscellaneous
1 10 (12.99%) SecurID
2 6 (7.79%) Frameworx
3 3 (3.90%) Machine to Machine
4 2 (2.60%) Management Information System
4 2 (2.60%) Web 2.0
4 2 (2.60%) Video Conferencing
4 2 (2.60%) Computer Science
5 1 (1.30%) Digital Media
5 1 (1.30%) Informatics
5 1 (1.30%) Analytical Skills
5 1 (1.30%) Economics
5 1 (1.30%) GIS
5 1 (1.30%) PMI
Processes & Methodologies
1 48 (62.34%) ITIL
2 19 (24.68%) CRM
3 17 (22.08%) Service Management
4 13 (16.88%) UML
5 12 (15.58%) Use Case
6 11 (14.29%) TOGAF
6 11 (14.29%) Stakeholder Management
7 10 (12.99%) Validation
8 9 (11.69%) Enterprise Architecture
8 9 (11.69%) Performance Management
9 8 (10.39%) Process Management
9 8 (10.39%) Agile Software Development
10 7 (9.09%) Business Analysis
10 7 (9.09%) Service Delivery
11 6 (7.79%) Project Management
11 6 (7.79%) Incident Management
12 5 (6.49%) Continuous Improvement
12 5 (6.49%) BPMN
12 5 (6.49%) Demand Forecasting
12 5 (6.49%) Risk Assessment
Programming Languages
1 2 (2.60%) SQL
Qualifications
1 21 (27.27%) Degree
2 11 (14.29%) CCNP
2 11 (14.29%) Cisco Certification
3 10 (12.99%) Security Cleared
4 9 (11.69%) SC Cleared
4 9 (11.69%) CISSP
5 8 (10.39%) ISEB
6 5 (6.49%) CBAP
7 2 (2.60%) PMP
7 2 (2.60%) PMI Certification
8 1 (1.30%) MBA
8 1 (1.30%) CCNA
8 1 (1.30%) CCDA
8 1 (1.30%) CCDP
Quality Assurance & Compliance
1 9 (11.69%) PCI DSS
2 4 (5.19%) SLA
3 1 (1.30%) TickIT
Systems Management
1 10 (12.99%) TrustSec
2 1 (1.30%) HP Quality Center
2 1 (1.30%) Netcool
Vendors
1 11 (14.29%) Cisco
2 10 (12.99%) Microsoft
2 10 (12.99%) CA
2 10 (12.99%) CheckPoint
2 10 (12.99%) Fortinet
3 9 (11.69%) AlgoSec
3 9 (11.69%) F5
3 9 (11.69%) Tufin
4 7 (9.09%) Huawei
5 4 (5.19%) Oracle
5 4 (5.19%) Business Objects
5 4 (5.19%) Mapinfo
5 4 (5.19%) Ericsson
5 4 (5.19%) Nortel
5 4 (5.19%) Pega
5 4 (5.19%) Nokia Solutions and Networks
6 3 (3.90%) Amdocs
6 3 (3.90%) BT
7 2 (2.60%) Chordiant
7 2 (2.60%) IBM