The table below looks at the statistics for eTOM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited eTOM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Enhanced Telecom Operations Map (eTOM)
Rank 550 555 538
Rank change year-on-year
+5 -17
Contract jobs citing eTOM 69 46 41
As % of all contract IT jobs located in the UK 0.13% 0.091% 0.084%
As % of the Processes & Methodologies category 0.17% 0.12% 0.11%
Number of daily rates quoted 20 17 27
Average daily rate £538 £425 £425
Average daily rate % change year-on-year
+26.47% -
90% offered a daily rate of more than £449 £379 £315
10% offered a daily rate of more than £655 £435 £527
UK excluding London average daily rate £500 £425 £425
% change year-on-year
+17.64% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41710 39321 37141
As % of all contract IT jobs located in the UK 81.10% 77.61% 76.47%
Number of daily rates quoted 27291 25151 22514
Average daily rate £425 £422 £400
Average daily rate % change year-on-year
+0.73% +5.47%
90% offered a daily rate of more than £300 £285 £270
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1208 1037 1128
Average hourly rate £39.31 £26.00 £27.50
Average hourly rate % change year-on-year
+51.17% -5.45%
90% offered a hourly rate of more than £13.00 £12.00 £12.50
10% offered a hourly rate of more than £57.00 £46.50 £52.40
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

eTOM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing eTOM within the UK as a proportion of the total demand within the Processes & Methodologies category.

eTOM Jobs Demand Trend in the UK

eTOM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing eTOM within the UK.

eTOM Daily Rate Trend in the UK

eTOM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing eTOM within the UK over the 3 months to 5 February 2016.

eTOM Daily Rate Histogram in the UK

eTOM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing eTOM within the UK.

eTOM Hourly Rate Trend in the UK

eTOM
Top 22 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing eTOM within the UK over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +22 66 £538 +26.47% 3
South East +4 39 £450 +5.88% 1
Berkshire +2 35 £495 +16.47% 1
London +11 20 £600 +55.84% 1
Reading -6 8 £550 -
North West - 4 £563 -
City of London +40 3 £688 +78.57%
Newbury +7 3 - - 1
Warrington - 3 £575 -
Cheshire - 3 £575 -
Buckinghamshire +15 2 £463 +25.00%
Milton Keynes +8 2 £463 +25.00%
Maidenhead +4 2 - -
Gloucester - 2 - -
Hampshire - 2 £444 -
Gloucestershire - 2 - -
South West - 2 - -
Scotland -9 1 - -
Glasgow - 1 - -
Basingstoke - 1 £450 -
Manchester - 1 £525 -
Osterley - 1 £470 -

eTOM
Top 30 Related IT Skills

For the 6 months to 5 February 2016, IT contractor jobs within the UK citing eTOM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited eTOM.

1 94 (81.74%) ITIL
2 73 (63.48%) Telecoms
3 47 (40.87%) CRM
4 36 (31.30%) Service Management
5 29 (25.22%) Incident Management
6 28 (24.35%) CMS
6 28 (24.35%) Ticket Management
7 26 (22.61%) Huawei
8 22 (19.13%) Six Sigma
9 21 (18.26%) MS Visio
10 19 (16.52%) Business Analysis
11 18 (15.65%) Process Architecture
11 18 (15.65%) Process Management
11 18 (15.65%) Change Management
11 18 (15.65%) TOGAF
12 17 (14.78%) Degree
13 14 (12.17%) Project Management
14 13 (11.30%) Billing
14 13 (11.30%) MVNO
15 12 (10.43%) BPMN
15 12 (10.43%) Service Delivery
16 11 (9.57%) Migration
16 11 (9.57%) Enterprise Architecture
16 11 (9.57%) Target Operating Model
17 10 (8.70%) Analytical Skills
17 10 (8.70%) Agile Software Development
18 9 (7.83%) VMware
18 9 (7.83%) EMC
18 9 (7.83%) ISEB
18 9 (7.83%) SharePoint

eTOM
Top Related IT Skills by Category

For the 6 months to 5 February 2016, IT contractor jobs within the UK citing eTOM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited eTOM. Up to 20 skills are shown per category.

Application Platforms
1 28 (24.35%) CMS
2 9 (7.83%) SharePoint
3 6 (5.22%) OpenStack
4 5 (4.35%) Smallworld
5 2 (1.74%) WebSphere
6 1 (0.87%) Magnolia
6 1 (0.87%) Node.js
Applications
1 21 (18.26%) MS Visio
2 3 (2.61%) MS Project
3 2 (1.74%) MS Excel
4 1 (0.87%) MS Office
Business Applications
1 2 (1.74%) Dynamics CRM
2 1 (0.87%) Remedy ITSM
Cloud Services
1 5 (4.35%) Amazon AWS
2 1 (0.87%) Cloud Computing
2 1 (0.87%) IBM SmartCloud
Communications & Networking
1 13 (11.30%) MVNO
2 6 (5.22%) Network Security
3 5 (4.35%) Ethernet
3 5 (4.35%) Radio Access Network
4 3 (2.61%) 3G
4 3 (2.61%) DHCP
4 3 (2.61%) DNS
4 3 (2.61%) LAN
4 3 (2.61%) LTE
4 3 (2.61%) TCP/IP
5 2 (1.74%) 4G
5 2 (1.74%) Broadband
5 2 (1.74%) MPLS
5 2 (1.74%) Unified Communications
5 2 (1.74%) WAN
5 2 (1.74%) WEP
6 1 (0.87%) 3GPP
6 1 (0.87%) TETRA
6 1 (0.87%) VoIP
6 1 (0.87%) Wi-Fi
Database & Business Intelligence
1 8 (6.96%) DB2
2 6 (5.22%) MySQL
2 6 (5.22%) SQL Server
3 2 (1.74%) GIS
4 1 (0.87%) Data Mining
4 1 (0.87%) Data Warehouse
Development Applications
1 1 (0.87%) JIRA
General
1 73 (63.48%) Telecoms
2 13 (11.30%) Billing
3 4 (3.48%) Finance
4 2 (1.74%) Retail
5 1 (0.87%) Banking
Job Titles
1 40 (34.78%) Architect
2 28 (24.35%) Service Desk Engineer
3 26 (22.61%) Analyst
4 15 (13.04%) Telecoms Engineer
5 13 (11.30%) Business Analyst
5 13 (11.30%) Process Analyst
6 11 (9.57%) Business Architect
7 10 (8.70%) BSS Architect
7 10 (8.70%) Business Process Architect
8 9 (7.83%) Business Process Analyst
8 9 (7.83%) Data Architect
8 9 (7.83%) Solutions Architect
9 7 (6.09%) Telecoms Analyst
10 6 (5.22%) Data Centre Architect
11 5 (4.35%) Cloud Architect
11 5 (4.35%) Core Network Engineer
11 5 (4.35%) Designer
11 5 (4.35%) Network Engineer
11 5 (4.35%) Telecoms Business Analyst
11 5 (4.35%) Virtualisation Architect
Libraries, Frameworks & Software Standards
1 2 (1.74%) .NET
1 2 (1.74%) J2EE
1 2 (1.74%) Servlets
2 1 (0.87%) REST
2 1 (0.87%) Web Services
Miscellaneous
1 10 (8.70%) Analytical Skills
2 6 (5.22%) Data Centre
2 6 (5.22%) Hybrid Cloud
2 6 (5.22%) Private Cloud
2 6 (5.22%) Public Cloud
3 5 (4.35%) BBC
3 5 (4.35%) iDTV
3 5 (4.35%) IPTV
3 5 (4.35%) Over-the-Top Content
3 5 (4.35%) STB
4 3 (2.61%) CMDB
4 3 (2.61%) Computer Science
4 3 (2.61%) Management Information System
4 3 (2.61%) NHS
5 2 (1.74%) Enterprise Software
5 2 (1.74%) Video Conferencing
6 1 (0.87%) Frameworx
6 1 (0.87%) iPad
6 1 (0.87%) NGOSS
Operating Systems
1 6 (5.22%) Unix
2 1 (0.87%) Windows
2 1 (0.87%) Windows Vista
Processes & Methodologies
1 94 (81.74%) ITIL
2 47 (40.87%) CRM
3 36 (31.30%) Service Management
4 29 (25.22%) Incident Management
5 28 (24.35%) Ticket Management
6 22 (19.13%) Six Sigma
7 19 (16.52%) Business Analysis
8 18 (15.65%) Change Management
8 18 (15.65%) Process Architecture
8 18 (15.65%) Process Management
8 18 (15.65%) TOGAF
9 14 (12.17%) Project Management
10 12 (10.43%) BPMN
10 12 (10.43%) Service Delivery
11 11 (9.57%) Enterprise Architecture
11 11 (9.57%) Migration
11 11 (9.57%) Target Operating Model
12 10 (8.70%) Agile Software Development
13 9 (7.83%) ERP
14 8 (6.96%) Stakeholder Management
Programming Languages
1 4 (3.48%) Java
1 4 (3.48%) SQL
Qualifications
1 17 (14.78%) Degree
2 9 (7.83%) ISEB
2 9 (7.83%) Six Sigma Black Belt
3 7 (6.09%) CBAP
4 4 (3.48%) Security Cleared
5 3 (2.61%) SC Cleared
6 1 (0.87%) BPSS Clearance
6 1 (0.87%) CCIE
6 1 (0.87%) Cisco Certification
6 1 (0.87%) ISEB Practitioner
6 1 (0.87%) JNCIE
6 1 (0.87%) PRINCE2 Practitioner
6 1 (0.87%) Six Sigma Master Black Belt
Quality Assurance & Compliance
1 6 (5.22%) QA
2 2 (1.74%) COBIT
2 2 (1.74%) SLA
2 2 (1.74%) Val IT
System Software
1 9 (7.83%) VMware Infrastructure
Systems Management
1 3 (2.61%) Ionix
2 1 (0.87%) NSN NetAct
2 1 (0.87%) OpenView
2 1 (0.87%) OPNET
Vendors
1 26 (22.61%) Huawei
2 9 (7.83%) EMC
2 9 (7.83%) VMware
3 8 (6.96%) Oracle
4 7 (6.09%) Ericsson
4 7 (6.09%) HP
5 6 (5.22%) NetApp
6 5 (4.35%) BT
7 3 (2.61%) Cisco
7 3 (2.61%) Infoblox
7 3 (2.61%) Microsoft
7 3 (2.61%) Pega
8 2 (1.74%) IBM
8 2 (1.74%) NetScout
8 2 (1.74%) Salesforce.com
8 2 (1.74%) SAP
9 1 (0.87%) BMC
9 1 (0.87%) Infovista
9 1 (0.87%) Nokia
9 1 (0.87%) Remedy