Customer-Centric
UK > Wales
The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 28 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 45 | 58 | 73 |
| Rank change year-on-year | +13 | +15 | -10 |
| Contract jobs citing Customer-Centricity | 2 | 3 | 3 |
| As % of all contract jobs advertised in Wales | 0.50% | 0.47% | 0.30% |
| As % of the Processes & Methodologies category | 0.63% | 0.55% | 0.35% |
| Number of daily rates quoted | 2 | 2 | 0 |
| Median daily rate (50th Percentile) | £91 | £575 | - |
| Median % change year-on-year | -84.17% | - | - |
| UK median daily rate | £463 | £505 | £550 |
| % change year-on-year | -8.42% | -8.18% | - |
| Number of hourly rates quoted | 0 | 0 | 3 |
| 10th Percentile | - | - | £11.54 |
| 25th Percentile | - | - | £12.09 |
| Median hourly rate | - | - | £13.00 |
| 75th Percentile | - | - | £18.38 |
| 90th Percentile | - | - | £21.60 |
| UK median hourly rate | £7.85 | £37.34 | £26.25 |
| % change year-on-year | -78.98% | +42.25% | +8.25% |
All Process and Methodology Skills
Wales
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 317 | 548 | 846 |
| As % of all contract IT jobs advertised in Wales | 79.05% | 86.44% | 83.60% |
| Number of daily rates quoted | 218 | 421 | 620 |
| 10th Percentile | £172 | £183 | £200 |
| 25th Percentile | £350 | £325 | £380 |
| Median daily rate (50th Percentile) | £495 | £475 | £487 |
| Median % change year-on-year | +4.21% | -2.48% | +8.24% |
| 75th Percentile | £570 | £573 | £575 |
| 90th Percentile | £667 | £650 | £652 |
| UK median daily rate | £525 | £550 | £525 |
| % change year-on-year | -4.55% | +4.76% | +8.25% |
| Number of hourly rates quoted | 31 | 28 | 30 |
| 10th Percentile | £11.75 | £14.78 | £14.18 |
| 25th Percentile | £14.78 | £16.98 | £18.57 |
| Median hourly rate | £22.50 | £18.82 | £23.75 |
| Median % change year-on-year | +19.59% | -20.78% | +23.38% |
| 75th Percentile | £51.75 | £26.50 | £30.13 |
| 90th Percentile | £86.00 | £49.13 | £47.40 |
| UK median hourly rate | £35.00 | £37.30 | £25.00 |
| % change year-on-year | -6.17% | +49.20% | - |
Customer-Centricity
Job Vacancy Trend in Wales
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Wales.
Customer-Centricity
Contractor Daily Rate Trend in Wales
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Wales.
Customer-Centricity
Contractor Hourly Rate Trend in Wales
3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Wales.
Customer-Centricity
Contract Job Locations in Wales
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Wales region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South Wales | +16 | 2 | £91 | -84.17% | 8 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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