The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Warwickshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Warwickshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 25 22 26
Rank change year-on-year
-3 +4
Contract jobs requiring a 2nd Line Support 5 6 3
As % of all contract IT jobs located in Warwickshire 2.427% 2.400% 1.402%
As % of the Job Titles category 2.660% 2.500% 1.523%
Number of daily rates quoted 1 0 0
Average daily rate £175 - -
UK excluding London average daily rate £168 £140 £160
% change year-on-year
+19.64% -12.50%
Number of hourly rates quoted 0 3 1
Average hourly rate - £16.50 £11.00
Average hourly rate % change year-on-year
- +50.00%
UK excluding London average hourly rate £15.00 £14.00 £14.00
% change year-on-year
+7.14% -
All Job Titles
Warwickshire
Contract IT job ads with a match in the
Job Titles category
188 240 197
As % of all contract IT jobs located in Warwickshire 91.26% 96.00% 92.06%
Number of daily rates quoted 80 106 74
Average daily rate £325 £320 £334
Average daily rate % change year-on-year
+1.56% -4.11%
90% offered a daily rate of more than £188 £235 £225
10% offered a daily rate of more than £463 £450 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 19 22 24
Average hourly rate £13.00 £16.50 £25.00
Average hourly rate % change year-on-year
-21.21% -34.00%
90% offered a hourly rate of more than £9.70 £12.25 £13.15
10% offered a hourly rate of more than £30.00 £32.50 £32.50
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
2nd Line Support
West Midlands

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support across the Warwickshire region as a proportion of the total demand within the Job Titles category.

Warwickshire 2nd Line Support Jobs Demand Trend

2nd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Warwickshire region.

Warwickshire 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Warwickshire region.

Warwickshire 2nd Line Support Hourly Rate Trend

2nd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Warwickshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Warwick -3 2 - -
Rugby - 2 - -
Stratford-upon-Avon 0 1 £175 -
2nd Line Support
West Midlands

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Warwickshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 4 (57.14%) Windows
1 4 (57.14%) Microsoft
2 3 (42.86%) Windows XP
2 3 (42.86%) MS Exchange
2 3 (42.86%) Windows 7
3 2 (28.57%) iPad
3 2 (28.57%) Windows Vista
3 2 (28.57%) Apple
3 2 (28.57%) Windows 2000
3 2 (28.57%) MS Office
3 2 (28.57%) iPhone
3 2 (28.57%) Mobile Device Management
4 1 (14.29%) Windows Server 2008
4 1 (14.29%) SQL Server 2008
4 1 (14.29%) ITIL
4 1 (14.29%) MCP
4 1 (14.29%) C
4 1 (14.29%) SQL Server
4 1 (14.29%) Lotus Notes
4 1 (14.29%) MCSE
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Active Directory
4 1 (14.29%) Microsoft Certification
4 1 (14.29%) Lotus
4 1 (14.29%) Mathematics
4 1 (14.29%) VMware Infrastructure
4 1 (14.29%) VMware ESXi
4 1 (14.29%) Finance
4 1 (14.29%) VMware
4 1 (14.29%) SQL Server 2005

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Warwickshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Lotus Notes
Applications
1 2 (28.57%) MS Office
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) SQL Server 2005
1 1 (14.29%) SQL Server 2008
General
1 1 (14.29%) Finance
Miscellaneous
1 2 (28.57%) iPhone
1 2 (28.57%) iPad
2 1 (14.29%) Mathematics
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Windows XP
2 3 (42.86%) Windows 7
3 2 (28.57%) Windows Vista
3 2 (28.57%) Windows 2000
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 2 (28.57%) Mobile Device Management
2 1 (14.29%) ITIL
Programming Languages
1 1 (14.29%) C
Qualifications
1 1 (14.29%) MCP
1 1 (14.29%) MCSE
1 1 (14.29%) Microsoft Certification
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) VMware Infrastructure
1 1 (14.29%) VMware ESXi
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) Apple
3 1 (14.29%) VMware
3 1 (14.29%) Lotus