The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Warwickshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 25 30 24
Rank change year-on-year
+5 -6
Contract jobs requiring a 2nd Line Support 13 6 5
As % of all contract IT jobs located in Warwickshire 3.68% 2.12% 2.27%
As % of the Job Titles category 4.19% 2.29% 2.48%
Number of daily rates quoted 10 0 2
Average daily rate
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of your Daily Rate
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£263 - £155
90% offered a daily rate of more than £95 - £139
10% offered a daily rate of more than £278 - £171
UK excluding London average daily rate £161 £150 £135
% change year-on-year
+7.50% +11.11%
Number of hourly rates quoted 3 4 0
Average hourly rate £12.50 £12.50 -
UK excluding London average hourly rate £14.50 £15.35 £14.00
% change year-on-year
-5.53% +9.64%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Warwickshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Warwickshire
Contract IT job ads with a match in the
Job Titles category
310 262 202
As % of all contract IT jobs located in Warwickshire 87.82% 92.58% 91.82%
Number of daily rates quoted 156 117 110
Average daily rate £325 £315 £325
Average daily rate % change year-on-year
+3.17% -3.07%
90% offered a daily rate of more than £175 £225 £225
10% offered a daily rate of more than £475 £425 £529
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 58 26 15
Average hourly rate £23.00 £15.00 £18.00
Average hourly rate % change year-on-year
+53.33% -16.66%
90% offered a hourly rate of more than £12.50 £11.00 £11.50
10% offered a hourly rate of more than £32.31 £32.50 £31.50
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

2nd Line Support
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Warwickshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Warwickshire

2nd Line Support
Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Warwickshire region.

2nd Line Support Daily Rate Trend in Warwickshire

2nd Line Support
Daily Rate Histogram in Warwickshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Warwickshire region over the 3 months to 27 March 2015.

2nd Line Support Daily Rate Histogram in Warwickshire

2nd Line Support
Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Warwickshire region.

2nd Line Support Hourly Rate Trend in Warwickshire

2nd Line Support
Top 30 Related IT Skills in Warwickshire

For the 6 months to 27 March 2015, IT contractor jobs across the Warwickshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 17 (65.38%) ITIL
2 14 (53.85%) Windows
3 12 (46.15%) Active Directory
4 10 (38.46%) Windows 7
5 9 (34.62%) Analytical Skills
5 9 (34.62%) Knowledge Management
5 9 (34.62%) Microsoft
5 9 (34.62%) Windows XP
6 8 (30.77%) MS Office
6 8 (30.77%) HPUX
6 8 (30.77%) Linux
6 8 (30.77%) Windows Server 2003
7 7 (26.92%) LAN
7 7 (26.92%) PDA
8 6 (23.08%) Windows 2000 Server
8 6 (23.08%) Continuous Improvement
8 6 (23.08%) WAN
8 6 (23.08%) SharePoint
8 6 (23.08%) MS Excel
8 6 (23.08%) ITIL Certification
9 4 (15.38%) MS Exchange
10 3 (11.54%) HP
11 2 (7.69%) Microsoft Certification
11 2 (7.69%) Lotus
11 2 (7.69%) TCP/IP
11 2 (7.69%) IBM Notes
11 2 (7.69%) Backup Exec
11 2 (7.69%) Exchange Server 2007
11 2 (7.69%) ServiceCenter
11 2 (7.69%) Hyper-V

2nd Line Support
Top Related IT Skills in Warwickshire by Category

For the 6 months to 27 March 2015, IT contractor jobs across the Warwickshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) SharePoint
2 4 (15.38%) MS Exchange
3 2 (7.69%) IBM Notes
3 2 (7.69%) Exchange Server 2007
4 1 (3.85%) Lync
4 1 (3.85%) Exchange Server 2010
4 1 (3.85%) IIS
Applications
1 8 (30.77%) MS Office
2 6 (23.08%) MS Excel
Communications & Networking
1 7 (26.92%) LAN
2 6 (23.08%) WAN
3 2 (7.69%) TCP/IP
4 1 (3.85%) Wireless
4 1 (3.85%) VPN
Database & Business Intelligence
1 1 (3.85%) SQL Server 2008
1 1 (3.85%) SQL Server
Miscellaneous
1 9 (34.62%) Analytical Skills
2 7 (26.92%) PDA
Operating Systems
1 14 (53.85%) Windows
2 10 (38.46%) Windows 7
3 9 (34.62%) Windows XP
4 8 (30.77%) HPUX
4 8 (30.77%) Linux
4 8 (30.77%) Windows Server 2003
5 6 (23.08%) Windows 2000 Server
6 2 (7.69%) Windows Server 2008
7 1 (3.85%) Windows 8
7 1 (3.85%) Windows NT
Processes & Methodologies
1 17 (65.38%) ITIL
2 9 (34.62%) Knowledge Management
3 6 (23.08%) Continuous Improvement
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 6 (23.08%) ITIL Certification
2 2 (7.69%) Microsoft Certification
3 1 (3.85%) SC Cleared
3 1 (3.85%) Security Cleared
3 1 (3.85%) MCDST
3 1 (3.85%) MCITP
3 1 (3.85%) A+ Certification
Quality Assurance & Compliance
1 1 (3.85%) SLA
System Software
1 12 (46.15%) Active Directory
2 2 (7.69%) Hyper-V
Systems Management
1 2 (7.69%) Backup Exec
1 2 (7.69%) ServiceCenter
2 1 (3.85%) WSUS
2 1 (3.85%) DameWare
Vendors
1 9 (34.62%) Microsoft
2 3 (11.54%) HP
3 2 (7.69%) Lotus
4 1 (3.85%) McAfee
4 1 (3.85%) CA
4 1 (3.85%) Intel
4 1 (3.85%) Citrix