The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Warwickshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 21 33 26
Rank change year-on-year
+12 -7
Contract jobs requiring a 2nd Line Support 18 4 2
As % of all contract IT jobs located in Warwickshire 5.19% 1.44% 0.94%
As % of the Job Titles category 5.75% 1.54% 1.04%
Number of daily rates quoted 13 0 1
Average daily rate
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of your Daily Rate
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£250 - £135
UK excluding London average daily rate £158 £150 £135
% change year-on-year
+5.00% +11.11%
Number of hourly rates quoted 5 2 0
Average hourly rate £12.50 £12.93 -
Average hourly rate % change year-on-year
-3.28% -
UK excluding London average hourly rate £14.50 £15.22 £14.00
% change year-on-year
-4.69% +8.67%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Warwickshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Warwickshire
Contract IT job ads with a match in the
Job Titles category
313 259 193
As % of all contract IT jobs located in Warwickshire 90.20% 93.17% 90.61%
Number of daily rates quoted 164 126 107
Average daily rate £325 £325 £338
Average daily rate % change year-on-year
- -3.70%
90% offered a daily rate of more than £163 £238 £275
10% offered a daily rate of more than £500 £425 £520
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 66 24 11
Average hourly rate £23.00 £24.38 £21.00
Average hourly rate % change year-on-year
-5.64% +16.07%
90% offered a hourly rate of more than £11.00 £13.50 £12.00
10% offered a hourly rate of more than £30.20 £32.50 £31.50
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

2nd Line Support
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Warwickshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Warwickshire

2nd Line Support
Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Warwickshire region.

2nd Line Support Daily Rate Trend in Warwickshire

2nd Line Support
Daily Rate Histogram in Warwickshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Warwickshire region over the 3 months to 4 March 2015.

2nd Line Support Daily Rate Histogram in Warwickshire

2nd Line Support
Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Warwickshire region.

2nd Line Support Hourly Rate Trend in Warwickshire

2nd Line Support
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Warwickshire region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick +6 7 £95 -
2nd Line Support
West Midlands

2nd Line Support
Top 30 Related IT Skills in Warwickshire

For the 6 months to 4 March 2015, IT contractor jobs across the Warwickshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 20 (57.14%) Windows
2 18 (51.43%) ITIL
3 16 (45.71%) Active Directory
4 13 (37.14%) Windows 7
5 12 (34.29%) Microsoft
6 11 (31.43%) Windows XP
7 10 (28.57%) MS Office
8 9 (25.71%) Knowledge Management
8 9 (25.71%) Analytical Skills
9 8 (22.86%) Windows Server 2003
9 8 (22.86%) HPUX
9 8 (22.86%) Linux
9 8 (22.86%) LAN
10 7 (20.00%) MS Excel
10 7 (20.00%) PDA
11 6 (17.14%) MS Exchange
11 6 (17.14%) SharePoint
11 6 (17.14%) WAN
11 6 (17.14%) ITIL Certification
11 6 (17.14%) Continuous Improvement
11 6 (17.14%) Windows 2000 Server
12 4 (11.43%) HP
13 3 (8.57%) Citrix
13 3 (8.57%) TCP/IP
13 3 (8.57%) Backup Exec
14 2 (5.71%) Windows Server 2008
14 2 (5.71%) Exchange Server 2007
14 2 (5.71%) ServiceCenter
14 2 (5.71%) Wireless
14 2 (5.71%) Lotus

2nd Line Support
Top Related IT Skills in Warwickshire by Category

For the 6 months to 4 March 2015, IT contractor jobs across the Warwickshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.14%) MS Exchange
1 6 (17.14%) SharePoint
2 2 (5.71%) Exchange Server 2007
2 2 (5.71%) IBM Notes
2 2 (5.71%) Exchange Server 2010
3 1 (2.86%) Lync
3 1 (2.86%) IIS
Applications
1 10 (28.57%) MS Office
2 7 (20.00%) MS Excel
3 1 (2.86%) Photoshop
3 1 (2.86%) Acrobat
Communications & Networking
1 8 (22.86%) LAN
2 6 (17.14%) WAN
3 3 (8.57%) TCP/IP
4 2 (5.71%) Wireless
4 2 (5.71%) VPN
5 1 (2.86%) VoIP
5 1 (2.86%) Firewall
Database & Business Intelligence
1 2 (5.71%) SQL Server
2 1 (2.86%) SQL Server 2008
Miscellaneous
1 9 (25.71%) Analytical Skills
2 7 (20.00%) PDA
3 1 (2.86%) iPad
3 1 (2.86%) Client/Server
3 1 (2.86%) GIS
3 1 (2.86%) Management Information System
3 1 (2.86%) iPhone
Operating Systems
1 20 (57.14%) Windows
2 13 (37.14%) Windows 7
3 11 (31.43%) Windows XP
4 8 (22.86%) Windows Server 2003
4 8 (22.86%) HPUX
4 8 (22.86%) Linux
5 6 (17.14%) Windows 2000 Server
6 2 (5.71%) Windows Server 2008
7 1 (2.86%) Windows 8
7 1 (2.86%) Windows 2000
7 1 (2.86%) Windows NT
Processes & Methodologies
1 18 (51.43%) ITIL
2 9 (25.71%) Knowledge Management
3 6 (17.14%) Continuous Improvement
4 1 (2.86%) CRM
4 1 (2.86%) Asset Management
Programming Languages
1 1 (2.86%) SQL
Qualifications
1 6 (17.14%) ITIL Certification
2 2 (5.71%) Microsoft Certification
3 1 (2.86%) A+ Certification
3 1 (2.86%) SC Cleared
3 1 (2.86%) Security Cleared
3 1 (2.86%) MCDST
3 1 (2.86%) MCITP
Quality Assurance & Compliance
1 2 (5.71%) SLA
System Software
1 16 (45.71%) Active Directory
2 2 (5.71%) Hyper-V
Systems Management
1 3 (8.57%) Backup Exec
2 2 (5.71%) ServiceCenter
3 1 (2.86%) DameWare
3 1 (2.86%) SCCM
3 1 (2.86%) WSUS
Vendors
1 12 (34.29%) Microsoft
2 4 (11.43%) HP
3 3 (8.57%) Citrix
4 2 (5.71%) Lotus
5 1 (2.86%) Veeam
5 1 (2.86%) CA
5 1 (2.86%) Dell
5 1 (2.86%) Intel
5 1 (2.86%) Adobe
5 1 (2.86%) Apple
5 1 (2.86%) McAfee
5 1 (2.86%) Sophos