The statistics below represent IT jobs advertised across the Warwickshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 89 77 68
Rank change year-on-year
-12 -9
Permanent jobs requiring a 2nd Line Support 2 2 5
As % of all permanent IT jobs located in Warwickshire 0.29% 0.26% 0.69%
As % of the Job Titles category 0.29% 0.26% 0.71%
Number of salaries quoted 2 2 5
Median salary £26,961 £24,000 £23,000
Median salary % change year-on-year
+12.33% +4.34%
90% offered a salary of more than £24,530 £22,000 £17,400
10% offered a salary of more than £29,392 £26,000 £24,600
UK excluding London median salary £25,500 £24,845 £24,000
% change year-on-year
+2.63% +3.51%
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Warwickshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Warwickshire
Permanent IT job ads with a match in the
Job Titles category
679 760 701
As % of all permanent IT jobs located in Warwickshire 97.70% 97.06% 97.09%
Number of salaries quoted 503 685 604
Median salary £42,000 £42,500 £37,500
Median salary % change year-on-year
-1.17% +13.33%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Warwickshire

The demand trend of job ads across the Warwickshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Warwickshire

2nd Line Support
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Warwickshire region.

2nd Line Support Salary Trend in Warwickshire

2nd Line Support
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Warwickshire region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stratford-upon-Avon - 1 £30,000 -
2nd Line Support
West Midlands

2nd Line Support Skill Set
Top 30 Related IT Skills in Warwickshire

For the 6 months to 3 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Warwickshire region featuring 2nd Line Support in the job title.

1 12 (75.00%) Windows
2 10 (62.50%) Windows Server 2012
2 10 (62.50%) Windows Server 2008
2 10 (62.50%) WAN
2 10 (62.50%) Active Directory
3 9 (56.25%) VMware
3 9 (56.25%) Windows Server
4 8 (50.00%) Cisco
4 8 (50.00%) LAN
5 7 (43.75%) MS Exchange
5 7 (43.75%) Microsoft Certification
5 7 (43.75%) Firewall
5 7 (43.75%) Degree
5 7 (43.75%) Network Security
5 7 (43.75%) Exchange Server 2010
6 6 (37.50%) Windows 7
6 6 (37.50%) Cisco Certification
6 6 (37.50%) MCSA
7 5 (31.25%) Windows 8
8 4 (25.00%) Windows 10
8 4 (25.00%) Cybersecurity
8 4 (25.00%) Palo Alto
8 4 (25.00%) CCNA
8 4 (25.00%) CheckPoint
8 4 (25.00%) TCP/IP
8 4 (25.00%) Microsoft
9 3 (18.75%) SLA
9 3 (18.75%) Security Cleared
9 3 (18.75%) Cisco UCCE
10 2 (12.50%) Cisco UCCX

2nd Line Support Skill Set
Top Related IT Skills in Warwickshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (43.75%) Exchange Server 2010
1 7 (43.75%) MS Exchange
2 1 (6.25%) Skype for Business
Applications
1 1 (6.25%) MS Office
Cloud Services
1 1 (6.25%) Office 365
Communications & Networking
1 10 (62.50%) WAN
2 8 (50.00%) LAN
3 7 (43.75%) Firewall
3 7 (43.75%) Network Security
4 4 (25.00%) TCP/IP
5 2 (12.50%) CTI
5 2 (12.50%) DWDM
5 2 (12.50%) Internet
5 2 (12.50%) Intranet
5 2 (12.50%) IP Telephony
6 1 (6.25%) Unified Communications
6 1 (6.25%) VPN
General
1 2 (12.50%) Finance
1 2 (12.50%) Telecoms
2 1 (6.25%) Advertising
2 1 (6.25%) Law
Miscellaneous
1 2 (12.50%) Data Centre
2 1 (6.25%) iPhone
2 1 (6.25%) Video Conferencing
Operating Systems
1 12 (75.00%) Windows
2 10 (62.50%) Windows Server 2008
2 10 (62.50%) Windows Server 2012
3 9 (56.25%) Windows Server
4 6 (37.50%) Windows 7
5 5 (31.25%) Windows 8
6 4 (25.00%) Windows 10
7 2 (12.50%) Linux
8 1 (6.25%) Mac OS X
Processes & Methodologies
1 4 (25.00%) Cybersecurity
2 2 (12.50%) Change Management
2 2 (12.50%) Fault Management
2 2 (12.50%) Workflow
3 1 (6.25%) E-Commerce
3 1 (6.25%) ERP
3 1 (6.25%) ITIL
3 1 (6.25%) ITIL V3
3 1 (6.25%) Time Management
Qualifications
1 7 (43.75%) Degree
1 7 (43.75%) Microsoft Certification
2 6 (37.50%) Cisco Certification
2 6 (37.50%) MCSA
3 4 (25.00%) CCNA
4 3 (18.75%) Security Cleared
5 2 (12.50%) CCNP
5 2 (12.50%) MCITP
5 2 (12.50%) MCP
5 2 (12.50%) MCSE
5 2 (12.50%) MCTS
6 1 (6.25%) DBS Check
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 10 (62.50%) Active Directory
2 2 (12.50%) Hyper-V
Systems Management
1 3 (18.75%) Cisco UCCE
2 2 (12.50%) Backup Exec
2 2 (12.50%) Cisco UCCX
2 2 (12.50%) SCCM
Vendors
1 9 (56.25%) VMware
2 8 (50.00%) Cisco
3 4 (25.00%) CheckPoint
3 4 (25.00%) Microsoft
3 4 (25.00%) Palo Alto
4 2 (12.50%) Avaya
4 2 (12.50%) Siemens
4 2 (12.50%) Symantec
5 1 (6.25%) Citrix
Warwick, Warwickshire
Iress
Posted: 6 days ago