The first table below looks at the demand for ITSM skills in IT contracts advertised for the Warwickshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Warwickshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 27 - 26
Rank change year-on-year
- 0
Contract jobs citing ITSM 11 0 4
As % of all contract IT jobs located in Warwickshire 3.65% - 1.59%
As % of the Processes & Methodologies category 4.68% - 2.41%
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £386 £348 £315
% change year-on-year
+11.15% +10.31%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.88 £15.50 £14.38
% change year-on-year
+8.87% +7.82%
Processes & Methodologies Category
Warwickshire
Contract IT job ads with a match in the
Processes & Methodologies category
235 165 166
As % of all contract IT jobs located in Warwickshire 78.07% 73.01% 66.14%
Number of daily rates quoted 95 83 63
Average daily rate £325 £325 £300
Average daily rate % change year-on-year
- +8.33%
90% offered a daily rate of more than £275 £225 £198
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 31 10 10
Average hourly rate £20.50 £26.50 £29.50
Average hourly rate % change year-on-year
-22.64% -10.16%
90% offered a hourly rate of more than £16.02 £11.75 £13.36
10% offered a hourly rate of more than £33.55 £30.00 £38.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
West Midlands

ITSM
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Warwickshire

ITSM
Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Warwickshire region.

ITSM Daily Rate Trend in Warwickshire

ITSM
Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Warwickshire region.

ITSM Hourly Rate Trend in Warwickshire

ITSM
Top 30 Related IT Skills in Warwickshire

For the 6 months to 24 July 2014, IT contractor jobs across the Warwickshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 12 (92.31%) ITIL
1 12 (92.31%) Service Management
2 8 (61.54%) Service Delivery
3 7 (53.85%) Microsoft
4 6 (46.15%) MS Excel
4 6 (46.15%) MS Visio
4 6 (46.15%) SQL
4 6 (46.15%) VBA
4 6 (46.15%) ITIL Certification
4 6 (46.15%) MS Office
4 6 (46.15%) Stakeholder Management
4 6 (46.15%) MS PowerPoint
4 6 (46.15%) Mathematics
4 6 (46.15%) Data Entry
4 6 (46.15%) Statistics
4 6 (46.15%) Analytics
4 6 (46.15%) ServiceNow
5 3 (23.08%) Incident Management
5 3 (23.08%) Management Information System
5 3 (23.08%) Enterprise Software
6 2 (15.38%) Degree
6 2 (15.38%) PMP
6 2 (15.38%) PMI Certification
6 2 (15.38%) PRINCE2
7 1 (7.69%) MS Project
7 1 (7.69%) HP
7 1 (7.69%) BMC
7 1 (7.69%) Project Management
7 1 (7.69%) Google
7 1 (7.69%) Strategic Planning

ITSM
Top Related IT Skills in Warwickshire by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Warwickshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 6 (46.15%) MS Excel
1 6 (46.15%) MS Visio
1 6 (46.15%) MS Office
1 6 (46.15%) MS PowerPoint
2 1 (7.69%) MS Project
General
1 1 (7.69%) Finance
1 1 (7.69%) Automotive
1 1 (7.69%) Manufacturing
Job Titles
1 6 (46.15%) Analyst
1 6 (46.15%) Service Analyst
2 4 (30.77%) Data Analyst
2 4 (30.77%) Service Management Analyst
3 3 (23.08%) Incident Manager
4 2 (15.38%) Service Performance Analyst
4 2 (15.38%) Performance Analyst
5 1 (7.69%) Project Manager
5 1 (7.69%) IT Consultant
5 1 (7.69%) Consultant
5 1 (7.69%) 1st Line Support
5 1 (7.69%) ITIL Manager
5 1 (7.69%) Service Manager
5 1 (7.69%) Major Incident Manager
5 1 (7.69%) Capacity Manager
5 1 (7.69%) ITIL Project Manager
Miscellaneous
1 6 (46.15%) Mathematics
1 6 (46.15%) Statistics
2 3 (23.08%) Management Information System
2 3 (23.08%) Enterprise Software
Processes & Methodologies
1 12 (92.31%) ITIL
1 12 (92.31%) Service Management
2 8 (61.54%) Service Delivery
3 6 (46.15%) Stakeholder Management
3 6 (46.15%) Data Entry
3 6 (46.15%) Analytics
4 3 (23.08%) Incident Management
5 2 (15.38%) PRINCE2
6 1 (7.69%) Project Management
6 1 (7.69%) Strategic Planning
6 1 (7.69%) Risk Management
6 1 (7.69%) Capacity Management
Programming Languages
1 6 (46.15%) SQL
1 6 (46.15%) VBA
Qualifications
1 6 (46.15%) ITIL Certification
2 2 (15.38%) Degree
2 2 (15.38%) PMP
2 2 (15.38%) PMI Certification
Vendors
1 7 (53.85%) Microsoft
2 6 (46.15%) ServiceNow
3 1 (7.69%) HP
3 1 (7.69%) BMC
3 1 (7.69%) Google