The table below looks at the statistics for ITSM skills in IT contracts advertised for the Warwickshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 35 35 25
Rank change year-on-year
0 -10
Contract jobs citing ITSM 6 1 5
As % of all contract IT jobs located in Warwickshire 1.65% 0.32% 2.34%
As % of the Processes & Methodologies category 2.34% 0.51% 3.40%
Number of daily rates quoted 4 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£171 - £425
UK excluding London average daily rate £375 £350 £398
% change year-on-year
+7.14% -11.94%
Number of hourly rates quoted 1 0 1
Average hourly rate £20.00 - £15.00
UK excluding London average hourly rate £13.14 £17.00 £14.50
% change year-on-year
-22.70% +17.24%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Warwickshire region.

Processes & Methodologies Category
Warwickshire
Contract IT job ads with a match in the
Processes & Methodologies category
256 196 147
As % of all contract IT jobs located in Warwickshire 70.52% 63.02% 68.69%
Number of daily rates quoted 128 92 72
Average daily rate £360 £325 £330
Average daily rate % change year-on-year
+10.76% -1.51%
90% offered a daily rate of more than £290 £238 £252
10% offered a daily rate of more than £500 £443 £550
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 36 10 9
Average hourly rate £29.00 £32.00 £26.50
Average hourly rate % change year-on-year
-9.37% +20.75%
90% offered a hourly rate of more than £18.40 £15.00 £19.20
10% offered a hourly rate of more than £39.56 £32.50 £30.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITSM
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Warwickshire

ITSM
Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Warwickshire region.

ITSM Daily Rate Trend in Warwickshire

ITSM
Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Warwickshire region.

ITSM Hourly Rate Trend in Warwickshire

ITSM
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Warwickshire region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwick -4 3 £180 -
ITSM
West Midlands

ITSM
Top 30 Related IT Skills in Warwickshire

For the 6 months to 6 May 2015, IT contractor jobs across the Warwickshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 6 (60.00%) Service Management
1 6 (60.00%) Google
2 4 (40.00%) Change Management
3 3 (30.00%) McAfee
3 3 (30.00%) BPR
3 3 (30.00%) MCP
3 3 (30.00%) Windows
3 3 (30.00%) MCSE
3 3 (30.00%) Microsoft
3 3 (30.00%) Active Directory
3 3 (30.00%) Microsoft Certification
3 3 (30.00%) Windows 7
3 3 (30.00%) Google Apps
3 3 (30.00%) Analytics
3 3 (30.00%) ServiceNow
4 2 (20.00%) Data Cleansing
4 2 (20.00%) CNE
4 2 (20.00%) Novell Certification
4 2 (20.00%) MS Excel
4 2 (20.00%) MS Access
4 2 (20.00%) Windows XP
4 2 (20.00%) Business Intelligence
4 2 (20.00%) ITIL
4 2 (20.00%) Management Information System
5 1 (10.00%) Automotive
5 1 (10.00%) Stakeholder Management
5 1 (10.00%) E-Learning
5 1 (10.00%) Information Security
5 1 (10.00%) Data Analysis
5 1 (10.00%) MCITP

ITSM
Top Related IT Skills in Warwickshire by Category

For the 6 months to 6 May 2015, IT contractor jobs across the Warwickshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (20.00%) MS Excel
Cloud Services
1 3 (30.00%) Google Apps
Database & Business Intelligence
1 2 (20.00%) MS Access
General
1 1 (10.00%) Automotive
Job Titles
1 7 (70.00%) Analyst
2 3 (30.00%) Service Analyst
3 2 (20.00%) Support Analyst
3 2 (20.00%) Customer Support Analyst
3 2 (20.00%) Customer Analyst
3 2 (20.00%) Service Desk Analyst
3 2 (20.00%) Performance Analyst
4 1 (10.00%) Help Desk Operator
4 1 (10.00%) Service Desk Supervisor
4 1 (10.00%) Service Performance Analyst
4 1 (10.00%) 1st Line Support
4 1 (10.00%) Report Analyst
4 1 (10.00%) Data Analyst
Miscellaneous
1 2 (20.00%) Management Information System
2 1 (10.00%) E-Learning
2 1 (10.00%) Statistics
Operating Systems
1 3 (30.00%) Windows
1 3 (30.00%) Windows 7
2 2 (20.00%) Windows XP
3 1 (10.00%) Android
3 1 (10.00%) Apple iOS
Processes & Methodologies
1 6 (60.00%) Service Management
2 4 (40.00%) Change Management
3 3 (30.00%) Analytics
3 3 (30.00%) BPR
4 2 (20.00%) Data Cleansing
4 2 (20.00%) ITIL
4 2 (20.00%) Business Intelligence
5 1 (10.00%) Service Delivery
5 1 (10.00%) Stakeholder Management
5 1 (10.00%) Information Security
5 1 (10.00%) Data Analysis
5 1 (10.00%) Change Control
5 1 (10.00%) People Management
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 3 (30.00%) MCP
1 3 (30.00%) MCSE
1 3 (30.00%) Microsoft Certification
2 2 (20.00%) CNE
2 2 (20.00%) Novell Certification
3 1 (10.00%) ITIL Certification
3 1 (10.00%) MCITP
System Software
1 3 (30.00%) Active Directory
Vendors
1 6 (60.00%) Google
2 3 (30.00%) ServiceNow
2 3 (30.00%) Microsoft
2 3 (30.00%) McAfee