The table below looks at the statistics for ITSM skills in IT contracts advertised for the Warwickshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 35 36 33
Rank change year-on-year
+1 -3
Contract jobs citing ITSM 1 4 4
As % of all contract IT jobs located in Warwickshire 0.36% 1.20% 1.44%
As % of the Processes & Methodologies category 0.44% 1.73% 1.83%
Number of daily rates quoted 1 2 0
Average daily rate £425 £286 -
Average daily rate % change year-on-year
+48.47% -
UK excluding London average daily rate £350 £378 £351
% change year-on-year
-7.28% +7.54%
Number of hourly rates quoted 0 2 0
Average hourly rate - £15.50 -
UK excluding London average hourly rate £13.00 £15.50 £22.50
% change year-on-year
-16.12% -31.11%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Warwickshire region.

Processes & Methodologies Category
Warwickshire
Contract IT job ads with a match in the
Processes & Methodologies category
229 231 219
As % of all contract IT jobs located in Warwickshire 81.79% 69.58% 78.78%
Number of daily rates quoted 118 122 111
Average daily rate £400 £350 £335
Average daily rate % change year-on-year
+14.28% +4.47%
90% offered a daily rate of more than £288 £250 £260
10% offered a daily rate of more than £600 £525 £475
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 20 39 21
Average hourly rate £20.00 £27.79 £27.50
Average hourly rate % change year-on-year
-28.03% +1.05%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Warwickshire

ITSM
Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Warwickshire region.

ITSM Daily Rate Trend in Warwickshire

ITSM
Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Warwickshire region.

ITSM Hourly Rate Trend in Warwickshire

ITSM
Top 30 Related IT Skills in Warwickshire

For the 6 months to 5 February 2016, IT contractor jobs across the Warwickshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 7 (77.78%) Service Management
2 5 (55.56%) Google
3 4 (44.44%) BPR
3 4 (44.44%) Change Management
3 4 (44.44%) Google Apps
4 3 (33.33%) ITIL
5 2 (22.22%) Oracle
5 2 (22.22%) SQL Server
5 2 (22.22%) Microsoft
5 2 (22.22%) BMC
5 2 (22.22%) Remedy
5 2 (22.22%) Service Delivery
5 2 (22.22%) Remedy ITSM
5 2 (22.22%) Team Foundation Server
5 2 (22.22%) ITIL V3
6 1 (11.11%) Change Control
6 1 (11.11%) Windows 7
6 1 (11.11%) Apple iOS
6 1 (11.11%) Android
6 1 (11.11%) ServiceNow
6 1 (11.11%) Identity Management
6 1 (11.11%) Management Information System
6 1 (11.11%) Stakeholder Management
6 1 (11.11%) e-Learning
6 1 (11.11%) McAfee
6 1 (11.11%) Active Directory
6 1 (11.11%) Java
6 1 (11.11%) SQL
6 1 (11.11%) Unix
6 1 (11.11%) Windows

ITSM
Top Related IT Skills in Warwickshire by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Warwickshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
1 2 (22.22%) Remedy ITSM
Cloud Services
1 4 (44.44%) Google Apps
Database & Business Intelligence
1 2 (22.22%) SQL Server
Development Applications
1 2 (22.22%) Team Foundation Server
Job Titles
1 6 (66.67%) Analyst
2 5 (55.56%) Support Analyst
3 2 (22.22%) Applications Support
3 2 (22.22%) Applications Support Analyst
3 2 (22.22%) Help Desk Analyst
3 2 (22.22%) Help Desk Support
3 2 (22.22%) Help Desk Support Analyst
3 2 (22.22%) Systems Support Analyst
4 1 (11.11%) 1st Line Service Desk Analyst
4 1 (11.11%) Customer Analyst
4 1 (11.11%) Customer Support Analyst
4 1 (11.11%) Developer
4 1 (11.11%) IT Supervisor
4 1 (11.11%) Linux Support
4 1 (11.11%) Service Analyst
4 1 (11.11%) Service Desk Analyst
Miscellaneous
1 1 (11.11%) e-Learning
1 1 (11.11%) Management Information System
Operating Systems
1 1 (11.11%) Android
1 1 (11.11%) Apple iOS
1 1 (11.11%) Linux
1 1 (11.11%) Unix
1 1 (11.11%) Windows
1 1 (11.11%) Windows 7
Processes & Methodologies
1 7 (77.78%) Service Management
2 4 (44.44%) BPR
2 4 (44.44%) Change Management
3 3 (33.33%) ITIL
4 2 (22.22%) ITIL V3
4 2 (22.22%) Service Delivery
5 1 (11.11%) Business Intelligence
5 1 (11.11%) Change Control
5 1 (11.11%) Identity Management
5 1 (11.11%) Stakeholder Management
Programming Languages
1 1 (11.11%) Java
1 1 (11.11%) SQL
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Active Directory
Vendors
1 5 (55.56%) Google
2 2 (22.22%) BMC
2 2 (22.22%) Microsoft
2 2 (22.22%) Oracle
2 2 (22.22%) Remedy
3 1 (11.11%) McAfee
3 1 (11.11%) ServiceNow