The table below looks at the statistics for Service Management skills in IT contracts advertised for the Warwickshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 30 33 18
Rank change year-on-year
+3 -15
Contract jobs citing Service Management 12 2 14
As % of all contract IT jobs located in Warwickshire 3.24% 0.77% 5.05%
As % of the Processes & Methodologies category 3.99% 1.04% 7.33%
Number of daily rates quoted 3 1 3
Average daily rate
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£395 £255 £365
Average daily rate % change year-on-year
+54.90% -30.13%
90% offered a daily rate of more than £339 £255 £353
10% offered a daily rate of more than £479 £255 £373
UK excluding London average daily rate £354 £350 £360
% change year-on-year
+1.07% -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Warwickshire region.

Processes & Methodologies Category
Warwickshire
Contract IT job ads with a match in the
Processes & Methodologies category
301 193 191
As % of all contract IT jobs located in Warwickshire 81.35% 73.95% 68.95%
Number of daily rates quoted 144 106 75
Average daily rate £375 £350 £300
Average daily rate % change year-on-year
+7.14% +16.66%
90% offered a daily rate of more than £275 £218 £180
10% offered a daily rate of more than £513 £425 £455
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 31 17 25
Average hourly rate £19.50 £25.25 £28.00
Average hourly rate % change year-on-year
-22.77% -9.82%
90% offered a hourly rate of more than £15.00 £11.98 £9.00
10% offered a hourly rate of more than £41.91 £29.25 £37.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warwickshire

Service Management
Daily Rate Trend in Warwickshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Warwickshire region.

Service Management Daily Rate Trend in Warwickshire

Service Management
Daily Rate Histogram in Warwickshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Warwickshire region over the 3 months to 22 August 2014.

Service Management Daily Rate Histogram in Warwickshire

Service Management
Hourly Rate Trend in Warwickshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Warwickshire region.

Service Management Hourly Rate Trend in Warwickshire

Service Management
Contract Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Warwickshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rugby - - - - 1
Warwick - - - -
Service Management
West Midlands

Service Management
Top 30 Related IT Skills in Warwickshire

For the 6 months to 22 August 2014, IT contractor jobs across the Warwickshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (88.24%) ITIL
2 12 (70.59%) ITSM
3 9 (52.94%) Service Delivery
4 7 (41.18%) SQL
4 7 (41.18%) MS Excel
4 7 (41.18%) ITIL Certification
4 7 (41.18%) MS PowerPoint
5 6 (35.29%) Statistics
5 6 (35.29%) Mathematics
5 6 (35.29%) Data Entry
5 6 (35.29%) Analytics
5 6 (35.29%) ServiceNow
5 6 (35.29%) Microsoft
5 6 (35.29%) MS Visio
5 6 (35.29%) VBA
5 6 (35.29%) MS Office
5 6 (35.29%) Stakeholder Management
6 5 (29.41%) Project Management
6 5 (29.41%) Incident Management
7 3 (17.65%) Enterprise Software
7 3 (17.65%) PMP
7 3 (17.65%) PMI Certification
7 3 (17.65%) Management Information System
7 3 (17.65%) Risk Management
7 3 (17.65%) Finance
7 3 (17.65%) PRINCE2
7 3 (17.65%) Degree
8 2 (11.76%) Business Continuity
8 2 (11.76%) Operations Management
8 2 (11.76%) Problem Management

Service Management
Top Related IT Skills in Warwickshire by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Warwickshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) Documentum
1 1 (5.88%) SharePoint
Applications
1 7 (41.18%) MS Excel
1 7 (41.18%) MS PowerPoint
2 6 (35.29%) MS Visio
2 6 (35.29%) MS Office
General
1 3 (17.65%) Finance
2 1 (5.88%) Automotive
Job Titles
1 8 (47.06%) Analyst
2 6 (35.29%) Service Analyst
3 4 (23.53%) Service Management Analyst
3 4 (23.53%) Data Analyst
4 3 (17.65%) Incident Manager
5 2 (11.76%) Service Performance Analyst
5 2 (11.76%) Performance Analyst
6 1 (5.88%) Head of Technology
6 1 (5.88%) Major Incident Manager
6 1 (5.88%) ITIL Manager
6 1 (5.88%) Applications Support Analyst
6 1 (5.88%) IT Architect
6 1 (5.88%) 3rd Line Support Analyst
6 1 (5.88%) Capacity Manager
6 1 (5.88%) ITIL Project Manager
6 1 (5.88%) Service Manager
6 1 (5.88%) Architect
6 1 (5.88%) Project Manager
6 1 (5.88%) IT Consultant
6 1 (5.88%) Consultant
Miscellaneous
1 6 (35.29%) Statistics
1 6 (35.29%) Mathematics
2 3 (17.65%) Enterprise Software
2 3 (17.65%) Management Information System
3 1 (5.88%) Computer Science
3 1 (5.88%) PMI
Operating Systems
1 1 (5.88%) UNIX
Processes & Methodologies
1 15 (88.24%) ITIL
2 12 (70.59%) ITSM
3 9 (52.94%) Service Delivery
4 6 (35.29%) Data Entry
4 6 (35.29%) Analytics
4 6 (35.29%) Stakeholder Management
5 5 (29.41%) Project Management
5 5 (29.41%) Incident Management
6 3 (17.65%) Risk Management
6 3 (17.65%) PRINCE2
7 2 (11.76%) Business Continuity
7 2 (11.76%) Operations Management
7 2 (11.76%) Problem Management
7 2 (11.76%) Enterprise Architecture
8 1 (5.88%) Strategic Planning
8 1 (5.88%) IT Governance
8 1 (5.88%) Change Management
8 1 (5.88%) Capacity Management
8 1 (5.88%) Programme Management
Programming Languages
1 7 (41.18%) SQL
2 6 (35.29%) VBA
Qualifications
1 7 (41.18%) ITIL Certification
2 3 (17.65%) PMP
2 3 (17.65%) PMI Certification
2 3 (17.65%) Degree
3 1 (5.88%) CAPM
3 1 (5.88%) Security Cleared
3 1 (5.88%) PgMP
3 1 (5.88%) APMP
Quality Assurance & Compliance
1 1 (5.88%) P3O
Vendors
1 6 (35.29%) ServiceNow
1 6 (35.29%) Microsoft
2 1 (5.88%) SAP
2 1 (5.88%) EMC