The table below looks at the statistics for ITSM skills in IT jobs advertised for the Warwickshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 87 80 -
Rank change year-on-year
-7 -
Permanent jobs citing ITSM 1 2 0
As % of all permanent IT jobs located in Warwickshire 0.14% 0.25% -
As % of the Processes & Methodologies category 0.16% 0.29% -
Number of salaries quoted 1 2 0
Average salary £57,500 £32,500 -
Average salary % change year-on-year
+76.92% -
UK excluding London average salary £43,500 £42,500 £50,000
% change year-on-year
+2.35% -15.00%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warwickshire region.

Processes & Methodologies Category
Warwickshire
Permanent IT job ads with a match in the
Processes & Methodologies category
634 682 616
As % of all permanent IT jobs located in Warwickshire 91.22% 85.14% 86.27%
Number of salaries quoted 474 601 526
Average salary £50,000 £47,500 £40,000
Average salary % change year-on-year
+5.26% +18.75%
90% offered a salary of more than £27,500 £28,500 £27,850
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Warwickshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Warwickshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Warwickshire

ITSM
Salary Trend in Warwickshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Warwickshire region.

ITSM Salary Trend in Warwickshire

ITSM
Job Locations in Warwickshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Warwickshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rugby - 1 £57,500 -
ITSM
West Midlands

ITSM
Top 30 Related IT Skills in Warwickshire

For the 6 months to 29 April 2016, IT jobs across the Warwickshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (76.47%) ITIL
2 12 (70.59%) Service Management
3 7 (41.18%) Finance
4 6 (35.29%) Supplier Management
5 5 (29.41%) HP
6 4 (23.53%) Manufacturing
6 4 (23.53%) Stakeholder Management
6 4 (23.53%) Project Management
7 3 (17.65%) SCOM
7 3 (17.65%) Trend Analysis
7 3 (17.65%) HP SiteScope
7 3 (17.65%) Red Hat
7 3 (17.65%) ERP
7 3 (17.65%) Perl
7 3 (17.65%) VB
7 3 (17.65%) MS Office
7 3 (17.65%) Unix
7 3 (17.65%) Windows
7 3 (17.65%) HPUX
7 3 (17.65%) Line Management
7 3 (17.65%) People Management
7 3 (17.65%) Performance Metrics
8 2 (11.76%) Service Design
8 2 (11.76%) SaaS
8 2 (11.76%) Structured Cabling
8 2 (11.76%) Canon
8 2 (11.76%) ISDN
8 2 (11.76%) PSTN
8 2 (11.76%) VPN
8 2 (11.76%) Cisco

ITSM
Top Related IT Skills in Warwickshire by Category

For the 6 months to 29 April 2016, IT jobs across the Warwickshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 3 (17.65%) MS Office
Cloud Services
1 2 (11.76%) SaaS
Communications & Networking
1 2 (11.76%) ISDN
1 2 (11.76%) PSTN
1 2 (11.76%) Structured Cabling
1 2 (11.76%) VPN
1 2 (11.76%) Wi-Fi
General
1 7 (41.18%) Finance
2 4 (23.53%) Manufacturing
3 2 (11.76%) Automotive
3 2 (11.76%) Telecoms
4 1 (5.88%) Retail
Job Titles
1 5 (29.41%) Head of IT
2 4 (23.53%) Administrator
2 4 (23.53%) Systems Administrator
3 3 (17.65%) Head of Service Management
3 3 (17.65%) Service Manager
4 2 (11.76%) Analyst
4 2 (11.76%) Cisco Engineer
4 2 (11.76%) Cisco Network Engineer
4 2 (11.76%) IT Manager
4 2 (11.76%) IT Services Manager
4 2 (11.76%) Network Engineer
4 2 (11.76%) Telephony Engineer
5 1 (5.88%) Delivery Manager
5 1 (5.88%) IT Support Manager
5 1 (5.88%) Service Analyst
5 1 (5.88%) Service Delivery Director
5 1 (5.88%) Service Support Manager
5 1 (5.88%) Services Delivery Manager
5 1 (5.88%) Services Director
5 1 (5.88%) Support Manager
Libraries, Frameworks & Software Standards
1 1 (5.88%) EDI
Miscellaneous
1 3 (17.65%) Performance Metrics
2 2 (11.76%) RSA SecurID
2 2 (11.76%) Video Conferencing
3 1 (5.88%) CMDB
3 1 (5.88%) Data Centre
3 1 (5.88%) FMCG
3 1 (5.88%) STB
Operating Systems
1 3 (17.65%) HPUX
1 3 (17.65%) Unix
1 3 (17.65%) Windows
Processes & Methodologies
1 13 (76.47%) ITIL
2 12 (70.59%) Service Management
3 6 (35.29%) Supplier Management
4 4 (23.53%) Project Management
4 4 (23.53%) Stakeholder Management
5 3 (17.65%) ERP
5 3 (17.65%) Line Management
5 3 (17.65%) People Management
5 3 (17.65%) Trend Analysis
6 2 (11.76%) Continuous Improvement
6 2 (11.76%) Process Improvement
6 2 (11.76%) Project Planning
6 2 (11.76%) Service Delivery
6 2 (11.76%) Service Design
7 1 (5.88%) Business Continuity
7 1 (5.88%) Change Management
7 1 (5.88%) Disaster Recovery
7 1 (5.88%) Logistics
7 1 (5.88%) Operations Management
7 1 (5.88%) PRINCE2
Programming Languages
1 3 (17.65%) Perl
1 3 (17.65%) VB
Qualifications
1 1 (5.88%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1 (5.88%) SLA
Systems Management
1 3 (17.65%) HP SiteScope
1 3 (17.65%) SCOM
2 2 (11.76%) HP NNM
Vendors
1 5 (29.41%) HP
2 3 (17.65%) Red Hat
3 2 (11.76%) Canon
3 2 (11.76%) Cisco
3 2 (11.76%) Juniper