The statistics below represent IT jobs advertised across the West Midlands region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
IT Support
Rank 97 148 150
Rank change year-on-year
+51 +2
Permanent jobs requiring an IT Support 160 84 75
As % of all permanent IT jobs located in the West Midlands 2.65% 1.43% 1.40%
As % of the Job Titles category 2.77% 1.50% 1.45%
Number of salaries quoted 134 68 64
Median salary £23,500 £26,000 £26,750
Median salary % change year-on-year
-9.61% -2.80%
90% offered a salary of more than £20,000 £20,900 £19,000
10% offered a salary of more than £35,000 £34,100 £60,000
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5781 5618 5169
As % of all permanent IT jobs located in the West Midlands 95.84% 95.72% 96.22%
Number of salaries quoted 4574 4611 4325
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the West Midlands

IT Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the West Midlands region.

IT Support Salary Trend in the West Midlands

IT Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the West Midlands region over the 3 months to 29 July 2016.

IT Support Salary Histogram in the West Midlands

IT Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +35 77 £26,198 -6.43% 5
Staffordshire +9 22 £22,500 -20.35% 5
Coventry +5 15 £22,644 -9.42% 1
Warwickshire +5 10 £25,000 +16.27% 1
Worcestershire +12 9 £22,500 +2.27% 3
Walsall +3 6 £36,975 +42.21%
Wolverhampton -5 4 £20,000 -13.04%
West Bromwich - 4 £23,500 -
Solihull +9 2 £17,500 -36.36%
Shropshire -15 2 £21,750 +1.16% 2
Halesowen +4 1 £26,500 -5.35%
Dudley -6 1 £25,000 -9.90%
Bilston - 1 £20,000 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 July 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support in the job title.

1 159 (64.63%) Windows
2 132 (53.66%) Microsoft
3 117 (47.56%) Active Directory
4 83 (33.74%) MS Excel
5 58 (23.58%) Windows 7
6 56 (22.76%) ITIL
7 55 (22.36%) MS Exchange
8 49 (19.92%) MS Office
9 35 (14.23%) SLA
9 35 (14.23%) Windows Server
10 33 (13.41%) Degree
10 33 (13.41%) German Language
10 33 (13.41%) Windows Server 2008
11 31 (12.60%) VMware
11 31 (12.60%) SQL
11 31 (12.60%) Exchange Server 2013
12 29 (11.79%) Cisco
12 29 (11.79%) Firewall
12 29 (11.79%) French Language
13 28 (11.38%) Windows Server 2012
14 27 (10.98%) Exchange Server 2010
14 27 (10.98%) Citrix
14 27 (10.98%) SQL Server
15 25 (10.16%) LAN
15 25 (10.16%) WAN
16 23 (9.35%) Microsoft Certification
16 23 (9.35%) VMware Infrastructure
16 23 (9.35%) Windows 8
17 22 (8.94%) Windows Server 2003
18 20 (8.13%) Office 365

IT Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (22.36%) MS Exchange
2 31 (12.60%) Exchange Server 2013
3 27 (10.98%) Exchange Server 2010
4 14 (5.69%) Exchange Server 2007
5 8 (3.25%) Skype for Business
6 4 (1.63%) Exchange Server 2003
6 4 (1.63%) IIS
6 4 (1.63%) JBoss
6 4 (1.63%) Tomcat
6 4 (1.63%) WebSphere
7 3 (1.22%) SharePoint
Applications
1 83 (33.74%) MS Excel
2 49 (19.92%) MS Office
3 7 (2.85%) MS PowerPoint
4 6 (2.44%) Spreadsheet
Business Applications
1 4 (1.63%) Dynamics CRM
2 1 (0.41%) SystmOne
Cloud Services
1 20 (8.13%) Office 365
2 3 (1.22%) Amazon AWS
2 3 (1.22%) Microsoft Azure
3 1 (0.41%) Google Apps
3 1 (0.41%) IaaS
3 1 (0.41%) SaaS
Communications & Networking
1 29 (11.79%) Firewall
2 25 (10.16%) LAN
2 25 (10.16%) WAN
3 16 (6.50%) TCP/IP
4 12 (4.88%) DHCP
5 11 (4.47%) DNS
5 11 (4.47%) VPN
6 7 (2.85%) Internet
7 6 (2.44%) VoIP
7 6 (2.44%) Wi-Fi
8 3 (1.22%) VLAN
9 2 (0.81%) ADSL
9 2 (0.81%) Ethernet
9 2 (0.81%) Remote Desktop
9 2 (0.81%) SAN
9 2 (0.81%) SMTP
10 1 (0.41%) ATM
10 1 (0.41%) Cisco IPT
10 1 (0.41%) Skype
10 1 (0.41%) Wireless
Database & Business Intelligence
1 27 (10.98%) SQL Server
2 6 (2.44%) SQL Server 2008
3 3 (1.22%) MySQL
3 3 (1.22%) PostgreSQL
4 2 (0.81%) MS Access
5 1 (0.41%) Crystal Reports
5 1 (0.41%) Data Mining
5 1 (0.41%) Relational Database
Development Applications
1 1 (0.41%) ProC
General
1 33 (13.41%) German Language
2 29 (11.79%) French Language
3 12 (4.88%) Manufacturing
4 8 (3.25%) Finance
5 7 (2.85%) Automotive
5 7 (2.85%) Retail
5 7 (2.85%) Telecoms
6 4 (1.63%) Marketing
7 3 (1.22%) Swedish Language
8 2 (0.81%) Multimedia
8 2 (0.81%) Pharmaceutical
8 2 (0.81%) Publishing
9 1 (0.41%) Banking
9 1 (0.41%) Law
Libraries, Frameworks & Software Standards
1 9 (3.66%) .NET
2 4 (1.63%) ASP.NET
2 4 (1.63%) CGI
2 4 (1.63%) EDI
3 3 (1.22%) CSS
3 3 (1.22%) HTML
4 2 (0.81%) Silverlight
Miscellaneous
1 19 (7.72%) Computer Science
2 17 (6.91%) Blackberry
2 17 (6.91%) Mobile Computing
3 13 (5.28%) Driving Licence
4 6 (2.44%) Client/Server
4 6 (2.44%) Management Information System
5 5 (2.03%) Analytical Skills
6 4 (1.63%) FMCG
6 4 (1.63%) Handset
7 3 (1.22%) Replication
8 2 (0.81%) Data Centre
8 2 (0.81%) EPoS
8 2 (0.81%) Mathematics
8 2 (0.81%) PMI
9 1 (0.41%) iPad
9 1 (0.41%) Life Science
Operating Systems
1 159 (64.63%) Windows
2 58 (23.58%) Windows 7
3 35 (14.23%) Windows Server
4 33 (13.41%) Windows Server 2008
5 28 (11.38%) Windows Server 2012
6 23 (9.35%) Windows 8
7 22 (8.94%) Windows Server 2003
8 18 (7.32%) Apple iOS
8 18 (7.32%) Windows 10
9 17 (6.91%) Android
9 17 (6.91%) Windows Mobile
10 15 (6.10%) Windows XP
11 7 (2.85%) Linux
11 7 (2.85%) Unix
12 1 (0.41%) CentOS
12 1 (0.41%) Windows NT
12 1 (0.41%) Windows Vista
Processes & Methodologies
1 56 (22.76%) ITIL
2 17 (6.91%) Service Delivery
3 16 (6.50%) Migration
4 13 (5.28%) Mobile Device Management
5 10 (4.07%) Change Management
5 10 (4.07%) CRM
5 10 (4.07%) ITSM
5 10 (4.07%) Mentoring
5 10 (4.07%) People Management
6 9 (3.66%) Project Management
6 9 (3.66%) Service Management
7 8 (3.25%) Continuous Improvement
7 8 (3.25%) Incident Management
7 8 (3.25%) Logistics
7 8 (3.25%) Stakeholder Management
8 7 (2.85%) ERP
8 7 (2.85%) Ticket Management
9 6 (2.44%) Information Security
9 6 (2.44%) IT Governance
9 6 (2.44%) Problem Management
Programming Languages
1 31 (12.60%) SQL
2 12 (4.88%) C#
3 8 (3.25%) VB
4 7 (2.85%) PHP
4 7 (2.85%) PowerShell
5 6 (2.44%) Java
5 6 (2.44%) VBA
6 2 (0.81%) JavaScript
7 1 (0.41%) C
7 1 (0.41%) VB.NET
Qualifications
1 33 (13.41%) Degree
2 23 (9.35%) Microsoft Certification
3 11 (4.47%) MCSA
4 10 (4.07%) MCSE
5 7 (2.85%) ITIL Certification
6 4 (1.63%) MCP
7 3 (1.22%) HND
8 2 (0.81%) PMI Certification
8 2 (0.81%) Security Cleared
9 1 (0.41%) CCNA
9 1 (0.41%) Cisco Certification
9 1 (0.41%) HNC
9 1 (0.41%) MCITP
Quality Assurance & Compliance
1 35 (14.23%) SLA
2 1 (0.41%) Data Quality
System Software
1 117 (47.56%) Active Directory
2 23 (9.35%) VMware Infrastructure
3 10 (4.07%) Hyper-V
4 3 (1.22%) VMware ESXi
5 2 (0.81%) Microsoft Virtual Server
5 2 (0.81%) Virtual Servers
6 1 (0.41%) Virtual Machines
6 1 (0.41%) vSphere
Systems Management
1 4 (1.63%) Cisco CUCM
1 4 (1.63%) SCCM
2 3 (1.22%) Backup Exec
2 3 (1.22%) Norton AntiVirus
3 1 (0.41%) Cisco IPCC
3 1 (0.41%) Nagios
3 1 (0.41%) NetBackup
Vendors
1 132 (53.66%) Microsoft
2 31 (12.60%) VMware
3 29 (11.79%) Cisco
4 27 (10.98%) Citrix
5 10 (4.07%) Veeam
6 8 (3.25%) HP
7 6 (2.44%) Sage
8 5 (2.03%) Oracle
9 4 (1.63%) Sophos
10 3 (1.22%) Dell
10 3 (1.22%) Kaspersky
10 3 (1.22%) Symantec
11 2 (0.81%) Apple
11 2 (0.81%) Avaya
11 2 (0.81%) SAP
12 1 (0.41%) Adobe
12 1 (0.41%) Juniper
12 1 (0.41%) NetApp
12 1 (0.41%) Red Hat
12 1 (0.41%) Veritas
Coventry, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 21 hours ago
Bromsgrove, Worcestershire
Big Red Recruitment
Salary: £18000 - £20000 per annum + bonus scheme + pension + healthcare
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22.5k - 26k per year + Bonus
Posted: 4 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £20000 - £30000 per annum
Posted: Yesterday
Telford
Hays Specialist Recruitment Ltd
Salary: £21000.00 - £22000.00 per annum
Posted: 9 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
Posted: 10 days ago
Rugeley, Staffordshire
Amazon
Posted: 4 days ago
Tamworth, Staffordshire
euro car parts
Salary: Up to £20,000 per annum Additional £1000 after 6month probation
Posted: 11 days ago
Burton-On-Trent, Staffordshire
Bluetownonline
Posted: 6 days ago
Rugby
Hays Specialist Recruitment Ltd
Salary: £22000.00 per annum
Posted: 23 days ago
Birmingham
EMBS
Salary: £Neg + MS Training
Posted: 20 days ago
Bromsgrove
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £22000.00 per annum
Posted: 25 days ago
Lichfield
Recruitment Genius Ltd
Salary: £17000 - £23000 per annum
Posted: 23 days ago
Redditch, Worcestershire
Uniting Ambition
Salary: £18k per year + Pension + Holidays + Discounts
Posted: Yesterday
Shropshire
Simon James IT
Salary: £0 - £35,000 per year
Posted: 10 days ago
Birmingham
Edenhouse Solutions Ltd
Salary: £0.00 per annum
Posted: 17 days ago
Birmingham
Bluetown Online LTD
Posted: 23 days ago