The table below looks at the statistics for the IT Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 186 165 161
Rank change year-on-year
-21 -4
Permanent jobs requiring an IT Support 34 49 48
As % of all permanent IT jobs located in the West Midlands 0.59% 0.91% 0.89%
As % of the Job Titles category 0.63% 0.96% 0.93%
Number of salaries quoted 26 45 45
Average salary £24,500 £21,500 £26,000
Average salary % change year-on-year
+13.95% -17.30%
90% offered a salary of more than £21,400 £18,000 £18,925
10% offered a salary of more than £31,100 £34,300 £40,000
UK excluding London average salary £24,000 £24,000 £23,980
% change year-on-year
- +0.08%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5411 5080 5137
As % of all permanent IT jobs located in the West Midlands 94.15% 94.42% 95.29%
Number of salaries quoted 4514 4278 4312
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

IT Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the West Midlands

IT Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the West Midlands region.

IT Support Salary Trend in the West Midlands

IT Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the West Midlands region over the 3 months to 6 July 2015.

IT Support Salary Histogram in the West Midlands

IT Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +9 15 £24,000 -25.58% 5
Staffordshire +6 8 £24,000 +26.31% 2
Solihull +12 3 £25,000 +11.11%
Shropshire -5 3 £21,000 +23.52%
Walsall +4 2 £26,000 +30.00% 1
Worcestershire -6 2 £27,500 +27.90% 2
Warwickshire -21 1 £19,500 -29.98%
Wolverhampton - 1 £27,500 -
Dudley - 1 £27,500 -
Kingswinford - 1 £28,500 -
IT Support
England

IT Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 July 2015, IT jobs across the West Midlands region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 71 (84.52%) Windows
2 39 (46.43%) Active Directory
3 34 (40.48%) Microsoft
3 34 (40.48%) MS Excel
4 33 (39.29%) Windows Server 2008
5 31 (36.90%) Windows 7
6 29 (34.52%) VMware
6 29 (34.52%) MS Office
7 25 (29.76%) MS Exchange
7 25 (29.76%) Citrix
8 24 (28.57%) Windows Server 2012
9 20 (23.81%) VMware Infrastructure
10 16 (19.05%) SQL Server
10 16 (19.05%) Windows 8
11 15 (17.86%) Hyper-V
12 13 (15.48%) Exchange Server 2010
12 13 (15.48%) SLA
13 12 (14.29%) DNS
13 12 (14.29%) ITIL
14 11 (13.10%) Cisco
14 11 (13.10%) SAN
14 11 (13.10%) Microsoft Certification
14 11 (13.10%) Windows Server 2003
15 10 (11.90%) Firewall
15 10 (11.90%) Service Delivery
15 10 (11.90%) Exchange Server 2013
16 9 (10.71%) Mentoring
16 9 (10.71%) SQL Server 2008
16 9 (10.71%) DHCP
16 9 (10.71%) SQL

IT Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 6 July 2015, IT jobs across the West Midlands region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (29.76%) MS Exchange
2 13 (15.48%) Exchange Server 2010
3 10 (11.90%) Exchange Server 2013
4 6 (7.14%) IIS
5 5 (5.95%) Exchange Server 2007
6 2 (2.38%) SharePoint
6 2 (2.38%) IBM Notes
7 1 (1.19%) Lotus Domino
7 1 (1.19%) Apache
7 1 (1.19%) Blackberry Enterprise Server
7 1 (1.19%) Exchange Server 2003
7 1 (1.19%) SharePoint Server
Applications
1 34 (40.48%) MS Excel
2 29 (34.52%) MS Office
3 1 (1.19%) MS PowerPoint
Business Applications
1 2 (2.38%) Dynamics AX
Cloud Services
1 8 (9.52%) Office 365
2 1 (1.19%) Cloud Computing
Communications & Networking
1 12 (14.29%) DNS
2 11 (13.10%) SAN
3 10 (11.90%) Firewall
4 9 (10.71%) DHCP
5 8 (9.52%) LAN
5 8 (9.52%) WAN
6 7 (8.33%) TCP/IP
6 7 (8.33%) VPN
7 5 (5.95%) VLAN
7 5 (5.95%) Internet
8 4 (4.76%) MPLS
8 4 (4.76%) OSPF
8 4 (4.76%) BGP
8 4 (4.76%) VPLS
8 4 (4.76%) ADSL
9 2 (2.38%) Intranet
9 2 (2.38%) Wireless
10 1 (1.19%) NetScaler
10 1 (1.19%) VoIP
Database & Business Intelligence
1 16 (19.05%) SQL Server
2 9 (10.71%) SQL Server 2008
3 5 (5.95%) SQL Server 2012
4 1 (1.19%) Relational Database
4 1 (1.19%) MySQL
4 1 (1.19%) Crystal Reports
4 1 (1.19%) RDBMS
4 1 (1.19%) SQL Server Reporting Services
4 1 (1.19%) SQL Server Integration Services
4 1 (1.19%) SQL Server Analysis Services
Development Applications
1 1 (1.19%) Hudson
General
1 8 (9.52%) Manufacturing
2 4 (4.76%) Finance
3 2 (2.38%) Retail
4 1 (1.19%) Marketing
4 1 (1.19%) Automotive
4 1 (1.19%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.19%) .NET
Miscellaneous
1 4 (4.76%) Analytical Skills
1 4 (4.76%) Data Centre
2 2 (2.38%) Client/Server
3 1 (1.19%) EPoS
3 1 (1.19%) Replication
3 1 (1.19%) Clustering
3 1 (1.19%) Video Conferencing
Operating Systems
1 71 (84.52%) Windows
2 33 (39.29%) Windows Server 2008
3 31 (36.90%) Windows 7
4 24 (28.57%) Windows Server 2012
5 16 (19.05%) Windows 8
6 11 (13.10%) Windows Server 2003
7 8 (9.52%) Linux
8 7 (8.33%) Windows XP
9 2 (2.38%) Mac OS
9 2 (2.38%) Windows Vista
10 1 (1.19%) Windows 2000 Server
10 1 (1.19%) Windows 2000
10 1 (1.19%) Solaris
10 1 (1.19%) Apple iOS
Processes & Methodologies
1 12 (14.29%) ITIL
2 10 (11.90%) Service Delivery
3 9 (10.71%) Mentoring
4 8 (9.52%) Line Management
4 8 (9.52%) ERP
5 5 (5.95%) Root Cause Analysis
6 3 (3.57%) Project Management
7 2 (2.38%) B2B
7 2 (2.38%) CRM
7 2 (2.38%) Customer Engagement
7 2 (2.38%) Asset Management
8 1 (1.19%) Incident Management
8 1 (1.19%) Digital Marketing
8 1 (1.19%) Data Protection
8 1 (1.19%) Budget Control
8 1 (1.19%) Continuous Improvement
8 1 (1.19%) Performance Monitoring
8 1 (1.19%) Kalman Filter
8 1 (1.19%) Service Management
8 1 (1.19%) Disaster Recovery
Programming Languages
1 9 (10.71%) SQL
2 1 (1.19%) VB
2 1 (1.19%) VB.NET
2 1 (1.19%) VBA
2 1 (1.19%) VB6
2 1 (1.19%) Java
2 1 (1.19%) Perl
Qualifications
1 11 (13.10%) Microsoft Certification
2 7 (8.33%) CCNA
2 7 (8.33%) Cisco Certification
3 6 (7.14%) MCSE
4 4 (4.76%) MCP
4 4 (4.76%) MCITP
4 4 (4.76%) Network+ Certification
5 3 (3.57%) MCSA
5 3 (3.57%) A+ Certification
6 2 (2.38%) HND
7 1 (1.19%) MCDST
7 1 (1.19%) MCTS
7 1 (1.19%) Degree
7 1 (1.19%) SC Cleared
7 1 (1.19%) Security Cleared
Quality Assurance & Compliance
1 13 (15.48%) SLA
System Software
1 39 (46.43%) Active Directory
2 20 (23.81%) VMware Infrastructure
3 15 (17.86%) Hyper-V
4 6 (7.14%) XenApp
5 5 (5.95%) vSphere
6 2 (2.38%) Microsoft Virtual Server
6 2 (2.38%) XenServer
6 2 (2.38%) MetaFrame
6 2 (2.38%) Terminal Services
6 2 (2.38%) VMware ESX
7 1 (1.19%) Xen
7 1 (1.19%) VMware Server
Systems Management
1 3 (3.57%) Norton AntiVirus
2 2 (2.38%) Backup Exec
3 1 (1.19%) Sysprep
3 1 (1.19%) Nagios
3 1 (1.19%) ARCserve
Vendors
1 34 (40.48%) Microsoft
2 29 (34.52%) VMware
3 25 (29.76%) Citrix
4 11 (13.10%) Cisco
5 4 (4.76%) Symantec
6 3 (3.57%) HP
6 3 (3.57%) Dell
7 2 (2.38%) Intel
7 2 (2.38%) Lotus
8 1 (1.19%) Red Hat
8 1 (1.19%) Apple
8 1 (1.19%) Remedy
8 1 (1.19%) Sophos
8 1 (1.19%) Oracle
8 1 (1.19%) Sybase
8 1 (1.19%) Business Objects
8 1 (1.19%) Altiris
8 1 (1.19%) SonicWALL
8 1 (1.19%) Polycom
8 1 (1.19%) Barracuda Networks
Willenhall, West Midlands (County)
EasyWebRecruitment.com
Salary: £25’000 plus a company vehicle
Posted: 1 hour ago
Birmingham, West Midlands (County)
Bluetownonline
Salary: Competitive
Posted: 3 days ago
Coventry, West Midlands (County)
Senitor Associates
Salary: £22000 - £24000 per annum + Benefits + Great Company
Posted: 3 days ago
Coventry, West Midlands (County)
Senitor Associates
Salary: £18000 - £22000 per annum + Benefits + Great Company
Posted: 3 days ago
Walsall, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum + Benefits + Great Company
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £16000 - £22000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Newton Blue
Salary: £30000 - £37000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Erin Associates
Salary: £29500 - £30000 per annum + Benefits
Posted: 5 days ago
Redditch, Worcestershire
Emponics Ltd
Salary: £14000 - £18000 per annum
Posted: 5 days ago
Worcester, Worcestershire
Randstad Technologies
Salary: £20000 - £24000.00 per annum + Pension, Bonus etc
Posted: 5 days ago
Staffordshire
Senitor Associates
Salary: £30000 - £34000 per annum + Annual Bonus + Pension + Health
Posted: 6 days ago
Birmingham
Blue Town Online
Salary: £16k per year
Posted: 17 days ago
Birmingham
Blue Town Online
Posted: 19 days ago
Stoke on Trent
Recruitment Genius
Salary: £15000 - £17000 per annum
Posted: 21 days ago