The statistics below represent IT jobs advertised across the West Midlands region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
IT Support
Rank 113 145 142
Rank change year-on-year
+32 -3
Permanent jobs requiring an IT Support 133 85 80
As % of all permanent IT jobs located in the West Midlands 2.17% 1.47% 1.47%
As % of the Job Titles category 2.26% 1.52% 1.53%
Number of salaries quoted 115 66 69
Median salary £25,500 £25,000 £24,500
Median salary % change year-on-year
+2.00% +2.04%
90% offered a salary of more than £20,000 £21,500 £18,000
10% offered a salary of more than £34,200 £30,900 £57,000
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5888 5586 5240
As % of all permanent IT jobs located in the West Midlands 96.29% 96.71% 96.01%
Number of salaries quoted 4617 4640 4434
Median salary £38,500 £39,500 £37,500
Median salary % change year-on-year
-2.53% +5.33%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the West Midlands

IT Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the West Midlands region.

IT Support Salary Trend in the West Midlands

IT Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the West Midlands region over the 3 months to 1 July 2016.

IT Support Salary Histogram in the West Midlands

IT Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +18 56 £26,000 -5.45% 4
Staffordshire -2 24 £23,500 -2.08% 2
Walsall +6 12 £33,000 +26.92% 1
Warwickshire +12 10 £23,000 +6.97% 1
Coventry -4 8 £23,500 -6.00% 3
Worcestershire +11 6 £19,250 -30.00% 2
West Bromwich +1 4 £23,500 -
Solihull +4 2 £17,500 -36.36%
Sutton Coldfield - 2 £24,000 -
Dudley +4 1 £27,500 -
Wolverhampton -10 1 £23,000 -
Shropshire -20 1 £21,500 -18.86%
Halesowen - 1 £26,500 - 2
Bilston - 1 £20,000 -
Brierley Hill - 1 £27,500 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 July 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support in the job title.

1 130 (60.47%) Windows
2 105 (48.84%) Microsoft
3 101 (46.98%) Active Directory
4 70 (32.56%) MS Excel
5 55 (25.58%) ITIL
6 43 (20.00%) Windows 7
7 42 (19.53%) MS Exchange
8 40 (18.60%) MS Office
9 32 (14.88%) SLA
9 32 (14.88%) Windows Server
10 28 (13.02%) VMware
11 27 (12.56%) German Language
12 26 (12.09%) Windows Server 2008
12 26 (12.09%) SQL
13 25 (11.63%) Degree
14 24 (11.16%) Cisco
15 23 (10.70%) French Language
15 23 (10.70%) Windows Server 2012
16 22 (10.23%) Exchange Server 2013
17 21 (9.77%) SQL Server
18 20 (9.30%) Citrix
18 20 (9.30%) VMware Infrastructure
19 19 (8.84%) Exchange Server 2010
20 18 (8.37%) Windows 8
20 18 (8.37%) Windows Server 2003
20 18 (8.37%) Service Delivery
20 18 (8.37%) Windows XP
20 18 (8.37%) WAN
21 17 (7.91%) LAN
21 17 (7.91%) Firewall

IT Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (19.53%) MS Exchange
2 22 (10.23%) Exchange Server 2013
3 19 (8.84%) Exchange Server 2010
4 9 (4.19%) Exchange Server 2007
5 4 (1.86%) SharePoint
5 4 (1.86%) Skype for Business
6 3 (1.40%) Exchange Server 2003
7 2 (0.93%) IIS
8 1 (0.47%) CMS
8 1 (0.47%) IBM Notes
8 1 (0.47%) JBoss
8 1 (0.47%) Tomcat
8 1 (0.47%) WebSphere
Applications
1 70 (32.56%) MS Excel
2 40 (18.60%) MS Office
3 5 (2.33%) Spreadsheet
4 4 (1.86%) MS PowerPoint
Business Applications
1 4 (1.86%) Dynamics CRM
Cloud Services
1 17 (7.91%) Office 365
2 2 (0.93%) Microsoft Azure
3 1 (0.47%) Google Apps
3 1 (0.47%) IaaS
3 1 (0.47%) SaaS
Communications & Networking
1 18 (8.37%) WAN
2 17 (7.91%) Firewall
2 17 (7.91%) LAN
3 15 (6.98%) TCP/IP
4 12 (5.58%) DHCP
5 10 (4.65%) DNS
6 8 (3.72%) VPN
7 7 (3.26%) Internet
8 6 (2.79%) VoIP
9 4 (1.86%) Wi-Fi
10 2 (0.93%) ADSL
10 2 (0.93%) Ethernet
10 2 (0.93%) Intranet
10 2 (0.93%) SAN
10 2 (0.93%) SMTP
11 1 (0.47%) ATM
11 1 (0.47%) Cisco IPT
11 1 (0.47%) IP Telephony
11 1 (0.47%) iSCSI
11 1 (0.47%) OpenVPN
Database & Business Intelligence
1 21 (9.77%) SQL Server
2 4 (1.86%) MySQL
2 4 (1.86%) SQL Server 2008
3 3 (1.40%) MS Access
3 3 (1.40%) PostgreSQL
4 1 (0.47%) Crystal Reports
General
1 27 (12.56%) German Language
2 23 (10.70%) French Language
3 12 (5.58%) Manufacturing
4 7 (3.26%) Automotive
5 4 (1.86%) Finance
5 4 (1.86%) Marketing
5 4 (1.86%) Retail
5 4 (1.86%) Telecoms
6 2 (0.93%) Advertising
6 2 (0.93%) Publishing
6 2 (0.93%) Swedish Language
7 1 (0.47%) Banking
7 1 (0.47%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 11 (5.12%) .NET
2 5 (2.33%) HTML
3 4 (1.86%) ASP.NET
3 4 (1.86%) CGI
3 4 (1.86%) CSS
3 4 (1.86%) EDI
4 2 (0.93%) Silverlight
5 1 (0.47%) jQuery
5 1 (0.47%) XHTML
Miscellaneous
1 15 (6.98%) Computer Science
2 14 (6.51%) Driving Licence
3 13 (6.05%) Blackberry
4 12 (5.58%) Mobile Computing
5 6 (2.79%) Client/Server
5 6 (2.79%) EPoS
6 5 (2.33%) Handset
6 5 (2.33%) Management Information System
7 4 (1.86%) Analytical Skills
7 4 (1.86%) FMCG
8 2 (0.93%) Data Centre
8 2 (0.93%) Life Science
8 2 (0.93%) Mathematics
8 2 (0.93%) PMI
9 1 (0.47%) CMDB
9 1 (0.47%) iPad
9 1 (0.47%) VLE
Operating Systems
1 130 (60.47%) Windows
2 43 (20.00%) Windows 7
3 32 (14.88%) Windows Server
4 26 (12.09%) Windows Server 2008
5 23 (10.70%) Windows Server 2012
6 18 (8.37%) Windows 8
6 18 (8.37%) Windows Server 2003
6 18 (8.37%) Windows XP
7 12 (5.58%) Android
7 12 (5.58%) Apple iOS
7 12 (5.58%) Windows Mobile
8 11 (5.12%) Windows 10
9 6 (2.79%) Linux
10 5 (2.33%) Unix
11 1 (0.47%) CentOS
11 1 (0.47%) Data ONTAP
11 1 (0.47%) SUSE
11 1 (0.47%) Windows NT
Processes & Methodologies
1 55 (25.58%) ITIL
2 18 (8.37%) Service Delivery
3 13 (6.05%) Migration
4 11 (5.12%) Change Management
4 11 (5.12%) Continuous Improvement
4 11 (5.12%) Mobile Device Management
4 11 (5.12%) Service Management
5 10 (4.65%) CRM
5 10 (4.65%) ITSM
5 10 (4.65%) People Management
6 8 (3.72%) Incident Management
6 8 (3.72%) Logistics
6 8 (3.72%) Stakeholder Management
7 7 (3.26%) Mentoring
8 6 (2.79%) Information Security
8 6 (2.79%) IT Governance
8 6 (2.79%) Problem Management
8 6 (2.79%) Ticket Management
8 6 (2.79%) Trend Analysis
9 5 (2.33%) Risk Management
Programming Languages
1 26 (12.09%) SQL
2 11 (5.12%) C#
3 8 (3.72%) PHP
4 7 (3.26%) Java
4 7 (3.26%) VB
5 6 (2.79%) PowerShell
5 6 (2.79%) VBA
6 3 (1.40%) JavaScript
7 2 (0.93%) C
8 1 (0.47%) VB.NET
Qualifications
1 25 (11.63%) Degree
2 16 (7.44%) Microsoft Certification
3 8 (3.72%) ITIL Certification
4 4 (1.86%) DBS Check
5 3 (1.40%) HND
5 3 (1.40%) MCSA
5 3 (1.40%) MCSE
6 2 (0.93%) CCNA
6 2 (0.93%) Cisco Certification
6 2 (0.93%) MCP
6 2 (0.93%) PMI Certification
6 2 (0.93%) Security Cleared
7 1 (0.47%) HNC
7 1 (0.47%) NCDA
Quality Assurance & Compliance
1 32 (14.88%) SLA
System Software
1 101 (46.98%) Active Directory
2 20 (9.30%) VMware Infrastructure
3 3 (1.40%) Hyper-V
4 1 (0.47%) NFS
4 1 (0.47%) vSphere
Systems Management
1 1 (0.47%) Cisco CUCM
1 1 (0.47%) Cisco IPCC
1 1 (0.47%) Nagios
1 1 (0.47%) NetBackup
1 1 (0.47%) SCCM
1 1 (0.47%) SnapMirror
1 1 (0.47%) SnapVault
Vendors
1 105 (48.84%) Microsoft
2 28 (13.02%) VMware
3 24 (11.16%) Cisco
4 20 (9.30%) Citrix
5 8 (3.72%) HP
6 7 (3.26%) Veeam
7 5 (2.33%) Oracle
8 4 (1.86%) Sage
9 3 (1.40%) Avaya
10 2 (0.93%) Apple
10 2 (0.93%) Dell
10 2 (0.93%) Juniper
10 2 (0.93%) NetApp
11 1 (0.47%) Adobe
11 1 (0.47%) Lotus
11 1 (0.47%) Red Hat
11 1 (0.47%) Remedy
11 1 (0.47%) ServiceNow
11 1 (0.47%) Veritas
11 1 (0.47%) Xerox
Coventry, West Midlands (County)
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 2 hours ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 2 hours ago
Halesowen, West Midlands (County)
Edgar Cowen
Salary: £20000 - £25000 per annum + Package incl. company car
Posted: 2 days ago
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £26K Basic + Excellent Benefits
Posted: 3 days ago
Bromsgrove
Recruitment Genius Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Walsall, West Midlands (County)
Coburg Banks IT
Salary: £27500 - £35000 per annum + Pension, Bonus
Posted: 3 days ago
Birmingham
Consult Solutions
Posted: Yesterday
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £22.5k - 26k per year + Bonus
Posted: 6 days ago
Droitwich
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £25000.00 per annum
Posted: 17 days ago
Halesowen
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum
Posted: 9 days ago
Tamworth, Staffordshire
euro car parts
Salary: Up to £22,000 per annum
Posted: 16 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 25 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £50000.00 per annum + Company car with upto 20% bonus
Posted: 2 days ago
Coventry, West Midlands (County)
CV Screen Ltd
Salary: to £20,000 + Benefits
Posted: 4 days ago
Coventry, United Kingdom
University of Warwick
Salary: £20,989 - £24298 pa
Posted: 16 days ago