The statistics below represent IT jobs advertised across the West Midlands region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
IT Support
Rank 150 152 139
Rank change year-on-year
+2 -13
Permanent jobs requiring an IT Support 94 78 70
As % of all permanent IT jobs located in the West Midlands 1.52% 1.45% 1.40%
As % of the Job Titles category 1.58% 1.49% 1.45%
Number of salaries quoted 82 70 61
Median salary £26,000 £26,000 £23,500
Median salary % change year-on-year
- +10.63%
90% offered a salary of more than £19,000 £22,500 £17,500
10% offered a salary of more than £35,000 £35,500 £48,500
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5953 5221 4826
As % of all permanent IT jobs located in the West Midlands 96.25% 96.97% 96.77%
Number of salaries quoted 4706 4421 4042
Median salary £40,000 £40,000 £38,500
Median salary % change year-on-year
- +3.89%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the West Midlands

IT Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the West Midlands region.

IT Support Salary Trend in the West Midlands

IT Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the West Midlands region over the 3 months to 6 May 2016.

IT Support Salary Histogram in the West Midlands

IT Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 37 £25,500 -15.00% 7
Staffordshire +3 13 £26,000 -5.45% 3
Warwickshire 0 12 £26,500 +1.92% 5
Worcestershire +2 10 £19,000 -20.83%
Walsall - 10 £33,000 - 1
Sutton Coldfield - 4 £21,500 - 1
Coventry -9 2 £22,500 -10.00% 1
Solihull +5 1 £34,500 +28.97%
Wolverhampton - 1 £23,000 -
Brierley Hill - 1 £27,500 -
Dudley - 1 £27,500 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 May 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support in the job title.

1 108 (58.06%) Windows
2 85 (45.70%) Active Directory
3 72 (38.71%) Microsoft
4 57 (30.65%) MS Excel
5 40 (21.51%) MS Office
6 39 (20.97%) ITIL
7 33 (17.74%) Windows 7
7 33 (17.74%) Windows Server
8 31 (16.67%) SLA
8 31 (16.67%) VMware
9 29 (15.59%) Windows Server 2008
10 27 (14.52%) MS Exchange
11 23 (12.37%) Cisco
12 22 (11.83%) Windows Server 2012
13 20 (10.75%) SQL Server
14 19 (10.22%) SQL
14 19 (10.22%) VMware Infrastructure
15 17 (9.14%) Citrix
15 17 (9.14%) Windows XP
15 17 (9.14%) WAN
15 17 (9.14%) TCP/IP
16 16 (8.60%) LAN
16 16 (8.60%) Exchange Server 2013
17 15 (8.06%) Manufacturing
17 15 (8.06%) German Language
18 14 (7.53%) DHCP
18 14 (7.53%) Microsoft Certification
18 14 (7.53%) .NET
18 14 (7.53%) Exchange Server 2010
19 13 (6.99%) Office 365

IT Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (14.52%) MS Exchange
2 16 (8.60%) Exchange Server 2013
3 14 (7.53%) Exchange Server 2010
4 6 (3.23%) SharePoint
4 6 (3.23%) Skype for Business
5 4 (2.15%) IBM Notes
6 3 (1.61%) Exchange Server 2003
6 3 (1.61%) Exchange Server 2007
7 1 (0.54%) CMS
7 1 (0.54%) IIS
Applications
1 57 (30.65%) MS Excel
2 40 (21.51%) MS Office
3 5 (2.69%) Spreadsheet
4 1 (0.54%) MS PowerPoint
Business Applications
1 2 (1.08%) Dynamics CRM
2 1 (0.54%) Dynamics NAV
Cloud Services
1 13 (6.99%) Office 365
2 2 (1.08%) Microsoft Azure
Communications & Networking
1 17 (9.14%) TCP/IP
1 17 (9.14%) WAN
2 16 (8.60%) LAN
3 14 (7.53%) DHCP
4 9 (4.84%) DNS
5 7 (3.76%) VPN
6 6 (3.23%) Firewall
6 6 (3.23%) VoIP
7 5 (2.69%) Wi-Fi
8 4 (2.15%) Internet
9 3 (1.61%) Network Security
9 3 (1.61%) SAN
10 2 (1.08%) ADSL
10 2 (1.08%) Intranet
11 1 (0.54%) ATM
11 1 (0.54%) Fibre Channel
11 1 (0.54%) IP Telephony
11 1 (0.54%) iSCSI
11 1 (0.54%) OpenVPN
11 1 (0.54%) Remote Desktop
Database & Business Intelligence
1 20 (10.75%) SQL Server
2 4 (2.15%) MySQL
2 4 (2.15%) Oracle Database
3 3 (1.61%) MS Access
3 3 (1.61%) PostgreSQL
4 1 (0.54%) SQL Server 2008
General
1 15 (8.06%) German Language
1 15 (8.06%) Manufacturing
2 12 (6.45%) French Language
3 7 (3.76%) Retail
3 7 (3.76%) Telecoms
4 5 (2.69%) Automotive
4 5 (2.69%) Finance
5 4 (2.15%) Pharmaceutical
6 3 (1.61%) Advertising
7 2 (1.08%) Banking
7 2 (1.08%) Law
7 2 (1.08%) Publishing
8 1 (0.54%) Aerospace
8 1 (0.54%) Financial Institution
8 1 (0.54%) Marketing
Libraries, Frameworks & Software Standards
1 14 (7.53%) .NET
2 5 (2.69%) HTML
3 4 (2.15%) ASP.NET
3 4 (2.15%) CGI
3 4 (2.15%) CSS
3 4 (2.15%) EDI
4 1 (0.54%) jQuery
4 1 (0.54%) XHTML
Miscellaneous
1 12 (6.45%) EPoS
2 11 (5.91%) Driving Licence
3 5 (2.69%) Handset
3 5 (2.69%) Life Science
3 5 (2.69%) Management Information System
4 3 (1.61%) Blackberry
4 3 (1.61%) Client/Server
4 3 (1.61%) Computer Science
4 3 (1.61%) FMCG
4 3 (1.61%) iPhone
4 3 (1.61%) Video Conferencing
5 2 (1.08%) Analytical Skills
5 2 (1.08%) Mathematics
5 2 (1.08%) Mobile Computing
6 1 (0.54%) CMDB
6 1 (0.54%) Data Centre
6 1 (0.54%) iPad
6 1 (0.54%) iSeries
6 1 (0.54%) VLE
Operating Systems
1 108 (58.06%) Windows
2 33 (17.74%) Windows 7
2 33 (17.74%) Windows Server
3 29 (15.59%) Windows Server 2008
4 22 (11.83%) Windows Server 2012
5 17 (9.14%) Windows XP
6 13 (6.99%) Windows 8
7 12 (6.45%) Windows Server 2003
8 10 (5.38%) Unix
9 6 (3.23%) Linux
10 3 (1.61%) Mac OS X
11 2 (1.08%) Android
11 2 (1.08%) Apple iOS
11 2 (1.08%) Windows 10
11 2 (1.08%) Windows Mobile
12 1 (0.54%) CentOS
12 1 (0.54%) Data ONTAP
12 1 (0.54%) SUSE
12 1 (0.54%) Windows NT
Processes & Methodologies
1 39 (20.97%) ITIL
2 12 (6.45%) Service Delivery
3 11 (5.91%) Service Management
4 10 (5.38%) ITSM
4 10 (5.38%) People Management
5 9 (4.84%) Continuous Improvement
6 8 (4.30%) Change Management
6 8 (4.30%) Time Management
7 7 (3.76%) Asset Management
7 7 (3.76%) Incident Management
8 6 (3.23%) CRM
8 6 (3.23%) Information Security
8 6 (3.23%) IT Governance
8 6 (3.23%) Migration
8 6 (3.23%) Stakeholder Management
9 5 (2.69%) IT Asset Management
9 5 (2.69%) Logistics
10 4 (2.15%) Escalation Management
10 4 (2.15%) Mentoring
10 4 (2.15%) SQL Optimisation
Programming Languages
1 19 (10.22%) SQL
2 9 (4.84%) VBA
3 8 (4.30%) C#
3 8 (4.30%) Java
3 8 (4.30%) PHP
4 7 (3.76%) VB
5 6 (3.23%) PowerShell
6 3 (1.61%) C
6 3 (1.61%) JavaScript
7 1 (0.54%) VB.NET
Qualifications
1 14 (7.53%) Microsoft Certification
2 13 (6.99%) Degree
3 7 (3.76%) CCNA
3 7 (3.76%) Cisco Certification
4 6 (3.23%) DBS Check
4 6 (3.23%) HND
4 6 (3.23%) ITIL Certification
5 5 (2.69%) Security Cleared
6 4 (2.15%) MCSA
6 4 (2.15%) MCSE
7 3 (1.61%) MCP
8 1 (0.54%) CCNP
8 1 (0.54%) HNC
8 1 (0.54%) MCDST
8 1 (0.54%) NCDA
Quality Assurance & Compliance
1 31 (16.67%) SLA
System Software
1 85 (45.70%) Active Directory
2 19 (10.22%) VMware Infrastructure
3 4 (2.15%) Hyper-V
3 4 (2.15%) vSphere
4 1 (0.54%) Firmware
4 1 (0.54%) NFS
4 1 (0.54%) XenApp
Systems Management
1 4 (2.15%) SCCM
2 3 (1.61%) McAfee ePO
3 1 (0.54%) Cisco IPCC
3 1 (0.54%) NetBackup
3 1 (0.54%) SnapMirror
3 1 (0.54%) SnapVault
3 1 (0.54%) WSUS
Vendors
1 72 (38.71%) Microsoft
2 31 (16.67%) VMware
3 23 (12.37%) Cisco
4 17 (9.14%) Citrix
5 9 (4.84%) Oracle
6 7 (3.76%) Veeam
7 4 (2.15%) Dell
7 4 (2.15%) HP
7 4 (2.15%) Lotus
8 3 (1.61%) Avaya
8 3 (1.61%) Dell KACE
8 3 (1.61%) Intel Security
8 3 (1.61%) NetApp
9 2 (1.08%) Juniper
10 1 (0.54%) EMC
10 1 (0.54%) IBM
10 1 (0.54%) Red Hat
10 1 (0.54%) Remedy
10 1 (0.54%) Veritas
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 2 hours ago
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £26K Basic + Excellent Benefits
Posted: 19 hours ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £20k - 26k per year
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Focus Solutions Group Ltd
Salary: Competitive Salary + Benefits
Posted: Yesterday
Herefordshire
Michael Page Technology
Salary: £28000 - £30000 per annum + Benefits + Bonus
Posted: 2 days ago
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £12000 - £14000 per annum + Excellent Benefits
Posted: 2 days ago
Shrewsbury, Shropshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum
Posted: 3 days ago
Atherstone, Warwickshire
Senitor Associates
Salary: £18000 - £20000 per annum + Benefits + Great Company
Posted: 3 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £16000 - £22000 per annum + Benefits + Great Company
Posted: 3 days ago
Birmingham, West Midlands (County)
Michael Page Technology
Salary: £23000 - £24000 per annum + 20% shift allowance + Benefits
Posted: 6 days ago
Birmingham
Bluetown Online
Posted: 8 days ago
Walsall, West Midlands (County)
Walsall Housing Group
Salary: Up to £36,000 per annum
Posted: 8 days ago
Birmingham
Bluetown Online LTD
Salary: £20000 - £22000 per annum
Posted: 9 days ago
West Midlands
Jaama
Salary: £Above market rate + car
Posted: 14 days ago
Lichfield
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £32000.00 per annum
Posted: 16 days ago
Warwick
Networx
Salary: £Competitive Salary
Posted: 17 days ago
Sutton Coldfield
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £28000.00 per annum
Posted: 17 days ago
Coventry
Recruitment Genius Ltd
Salary: £22000 - £26000 per annum
Posted: 23 days ago
Staffordshire
Betting Appointments
Salary: £35000 - £45000 per annum
Posted: 24 days ago