The statistics below represent IT jobs advertised across the West Midlands region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 135 111 142
Rank change year-on-year
-24 +31
Permanent jobs requiring an IT Support 96 106 94
As % of all permanent IT jobs located in the West Midlands 1.72% 2.09% 1.65%
As % of the Job Titles category 1.78% 2.15% 1.69%
Number of salaries quoted 95 83 81
Median salary £23,000 £23,250 £25,000
Median salary % change year-on-year
-1.07% -7.00%
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £35,000 £32,663 £32,500
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5405 4923 5558
As % of all permanent IT jobs located in the West Midlands 96.90% 97.10% 97.29%
Number of salaries quoted 4288 4148 4894
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £59,500 £60,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

IT Support
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the West Midlands

IT Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the West Midlands region.

IT Support Salary Trend in the West Midlands

IT Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing IT Support across the West Midlands region over the 3 months to 5 December 2016.

IT Support Salary Histogram in the West Midlands

IT Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the West Midlands region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -32 26 £26,500 +12.76% 6
Warwickshire +14 15 £19,500 -13.33% 3
Worcestershire +4 11 £20,000 -9.09% 4
Solihull -5 11 £31,500 +26.00%
Shropshire 0 10 £22,750 +16.66% 3
Coventry +7 7 £30,000 -7.69% 3
Staffordshire -29 6 £20,750 -6.74% 1
Herefordshire -11 3 £35,000 +44.32%
Wolverhampton +11 1 £25,000 +11.11% 1
Dudley - 1 £27,000 -
Sutton Coldfield - 1 £22,500 -
West Bromwich - 1 £36,000 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support in the job title.

1 177 (73.44%) Windows
2 124 (51.45%) Microsoft
3 119 (49.38%) Active Directory
4 78 (32.37%) MS Exchange
5 77 (31.95%) MS Excel
5 77 (31.95%) Windows 7
6 71 (29.46%) Windows Server
7 60 (24.90%) Windows Server 2008
8 59 (24.48%) ITIL
9 51 (21.16%) VMware
10 48 (19.92%) MS Office
11 47 (19.50%) Windows 10
12 43 (17.84%) Windows Server 2012
13 40 (16.60%) Exchange Server 2010
13 40 (16.60%) Firewall
14 37 (15.35%) Windows 8
15 35 (14.52%) Exchange Server 2013
15 35 (14.52%) Citrix
15 35 (14.52%) Degree
16 31 (12.86%) LAN
17 29 (12.03%) SQL
18 28 (11.62%) SQL Server
19 24 (9.96%) WAN
19 24 (9.96%) SLA
19 24 (9.96%) VMware Infrastructure
20 22 (9.13%) Hyper-V
20 22 (9.13%) Cisco
21 21 (8.71%) Microsoft Certification
21 21 (8.71%) Windows Server 2003
22 20 (8.30%) Apple iOS

IT Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (32.37%) MS Exchange
2 40 (16.60%) Exchange Server 2010
3 35 (14.52%) Exchange Server 2013
4 17 (7.05%) Exchange Server 2007
5 9 (3.73%) IIS
6 6 (2.49%) Skype for Business
7 5 (2.07%) JBoss
7 5 (2.07%) Tomcat
7 5 (2.07%) WebSphere
8 4 (1.66%) SharePoint
9 3 (1.24%) Exchange Server 2003
10 2 (0.83%) Apache
11 1 (0.41%) CMS
11 1 (0.41%) IBM Notes
Applications
1 77 (31.95%) MS Excel
2 48 (19.92%) MS Office
3 8 (3.32%) MS PowerPoint
4 3 (1.24%) Spreadsheet
5 2 (0.83%) MS Project
5 2 (0.83%) MS Visio
Business Applications
1 2 (0.83%) Dynamics CRM
1 2 (0.83%) SAP Business One
2 1 (0.41%) Dynamics AX
2 1 (0.41%) Infor LN
2 1 (0.41%) MFGPRO
2 1 (0.41%) Salesforce.com CRM
2 1 (0.41%) SystmOne
Cloud Services
1 17 (7.05%) Office 365
2 6 (2.49%) Amazon AWS
2 6 (2.49%) Microsoft Azure
3 2 (0.83%) G Suite
4 1 (0.41%) Azure Active Directory
4 1 (0.41%) OneDrive
4 1 (0.41%) SaaS
Communications & Networking
1 40 (16.60%) Firewall
2 31 (12.86%) LAN
3 24 (9.96%) WAN
4 17 (7.05%) DNS
5 15 (6.22%) DHCP
6 13 (5.39%) TCP/IP
7 12 (4.98%) VPN
8 8 (3.32%) VLAN
9 6 (2.49%) SAN
9 6 (2.49%) VoIP
10 4 (1.66%) Remote Desktop
10 4 (1.66%) Wireless
11 3 (1.24%) Cisco IOS
11 3 (1.24%) SMTP
11 3 (1.24%) Wi-Fi
12 2 (0.83%) 3G
12 2 (0.83%) Ethernet
12 2 (0.83%) Internet
13 1 (0.41%) FTP
13 1 (0.41%) HTTP
Database & Business Intelligence
1 28 (11.62%) SQL Server
2 5 (2.07%) SQL Server 2008
3 2 (0.83%) MS Access
3 2 (0.83%) Relational Database
4 1 (0.41%) Crystal Reports
4 1 (0.41%) Data Mining
Development Applications
1 1 (0.41%) ProC
1 1 (0.41%) SQL Server Management Studio (SSMS)
General
1 15 (6.22%) French Language
1 15 (6.22%) German Language
2 11 (4.56%) Manufacturing
3 9 (3.73%) Finance
4 7 (2.90%) Retail
5 6 (2.49%) Telecoms
6 5 (2.07%) Law
6 5 (2.07%) Swedish Language
7 4 (1.66%) Advertising
8 3 (1.24%) Multimedia
8 3 (1.24%) Publishing
9 2 (0.83%) Automotive
9 2 (0.83%) Legal
9 2 (0.83%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (1.24%) .NET
1 3 (1.24%) HTML
2 2 (0.83%) Silverlight
2 2 (0.83%) Web Services
3 1 (0.41%) CSS
Miscellaneous
1 14 (5.81%) Mobile Computing
2 13 (5.39%) Blackberry
3 12 (4.98%) Computer Science
4 7 (2.90%) Driving Licence
5 6 (2.49%) Client/Server
6 5 (2.07%) Analytical Skills
6 5 (2.07%) Enterprise Storage
6 5 (2.07%) Replication
7 4 (1.66%) Data Extraction
7 4 (1.66%) Fat Client
7 4 (1.66%) FMCG
7 4 (1.66%) Handset
7 4 (1.66%) Thin Client
8 2 (0.83%) Management Information System
9 1 (0.41%) Fintech
9 1 (0.41%) Mathematics
9 1 (0.41%) PDA
9 1 (0.41%) PMI
9 1 (0.41%) Video Conferencing
Operating Systems
1 177 (73.44%) Windows
2 77 (31.95%) Windows 7
3 71 (29.46%) Windows Server
4 60 (24.90%) Windows Server 2008
5 47 (19.50%) Windows 10
6 43 (17.84%) Windows Server 2012
7 37 (15.35%) Windows 8
8 21 (8.71%) Windows Server 2003
9 20 (8.30%) Apple iOS
10 18 (7.47%) Android
11 14 (5.81%) Windows Mobile
12 11 (4.56%) Windows XP
13 8 (3.32%) Linux
14 7 (2.90%) Unix
15 2 (0.83%) Windows Vista
16 1 (0.41%) Ubuntu
16 1 (0.41%) Windows 2000
Processes & Methodologies
1 59 (24.48%) ITIL
2 13 (5.39%) Project Management
3 12 (4.98%) Migration
4 11 (4.56%) Incident Management
4 11 (4.56%) Mobile Device Management
5 9 (3.73%) CRM
6 8 (3.32%) ERP
6 8 (3.32%) Mentoring
7 6 (2.49%) Contract Management
7 6 (2.49%) Line Management
7 6 (2.49%) Service Delivery
7 6 (2.49%) Time Management
8 5 (2.07%) Business Analysis
8 5 (2.07%) Continuous Improvement
8 5 (2.07%) Problem Management
8 5 (2.07%) Validation
9 4 (1.66%) Logistics
10 3 (1.24%) Coaching
10 3 (1.24%) Disaster Recovery
10 3 (1.24%) People Management
Programming Languages
1 29 (12.03%) SQL
2 6 (2.49%) C#
2 6 (2.49%) VBA
3 4 (1.66%) Java
3 4 (1.66%) PowerShell
4 3 (1.24%) VB
5 2 (0.83%) PHP
6 1 (0.41%) JavaScript
6 1 (0.41%) Tcl
6 1 (0.41%) T-SQL
Qualifications
1 35 (14.52%) Degree
2 21 (8.71%) Microsoft Certification
3 15 (6.22%) MCSE
4 13 (5.39%) ITIL Certification
5 12 (4.98%) MCSA
6 5 (2.07%) MCP
7 4 (1.66%) Cisco Certification
8 3 (1.24%) Security Cleared
9 2 (0.83%) MCITP
10 1 (0.41%) CCNA
10 1 (0.41%) DBS Check
10 1 (0.41%) DV Cleared
10 1 (0.41%) HND
10 1 (0.41%) PMI Certification
10 1 (0.41%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 24 (9.96%) SLA
2 1 (0.41%) Data Quality
System Software
1 119 (49.38%) Active Directory
2 24 (9.96%) VMware Infrastructure
3 22 (9.13%) Hyper-V
4 7 (2.90%) VMware ESXi
5 4 (1.66%) XenApp
6 3 (1.24%) XenDesktop
7 2 (0.83%) Microsoft Virtual Server
7 2 (0.83%) Terminal Services
7 2 (0.83%) Virtual Servers
7 2 (0.83%) vSphere
8 1 (0.41%) Virtual Machines
8 1 (0.41%) VMware ESX
Systems Management
1 6 (2.49%) Cisco CUCM
1 6 (2.49%) Norton AntiVirus
2 5 (2.07%) Backup Exec
3 4 (1.66%) SCCM
4 1 (0.41%) McAfee ePO
4 1 (0.41%) Nagios
4 1 (0.41%) Tivoli
4 1 (0.41%) WSUS
Vendors
1 124 (51.45%) Microsoft
2 51 (21.16%) VMware
3 35 (14.52%) Citrix
4 22 (9.13%) Cisco
5 10 (4.15%) SAP
6 7 (2.90%) Symantec
7 6 (2.49%) Dell
7 6 (2.49%) NetApp
7 6 (2.49%) Sage
7 6 (2.49%) Sophos
7 6 (2.49%) Veeam
8 5 (2.07%) EqualLogic
8 5 (2.07%) Kaspersky
9 4 (1.66%) Apple
9 4 (1.66%) Intel
10 2 (0.83%) Adobe
10 2 (0.83%) Google
10 2 (0.83%) IBM
11 1 (0.41%) HP
11 1 (0.41%) Oracle
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: Yesterday
Stratford-Upon-Avon, Warwickshire
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £23K + £4.2K Car Allowance + Excellent Benefits
Posted: Yesterday
Coventry, West Midlands (County)
RM plc
Salary: £18000 - £23000 per annum + Bonus & Benefits
Posted: 11 hours ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £18000 - £19000 per annum + Great Benefits + Company
Posted: 11 hours ago
Telford, Shropshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Opus Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Birmingham
Carter Personnel Consultants Limited
Salary: benefits
Posted: 5 days ago
Coventry, Warwickshire
The SmartList
Posted: 5 days ago
Wolverhampton
Networx
Salary: Salary £25,000
Posted: 7 days ago
Rugby, Warwickshire
Bluetownonline
Posted: 6 days ago
Telford
Hays Specialist Recruitment Ltd
Salary: £21000.00 - £24000.00 per annum
Posted: 12 days ago
Leamington Spa
Spectrum IT
Salary: £18000 - £21000 per annum + benfits & training
Posted: 18 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £45000.00 per annum
Posted: 26 days ago
Birmingham
aap3
Salary: £17000 - £22000.00 per annum + Excellent Benefits
Posted: 27 days ago
Worcester
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: 27 days ago
Worcester
Hays Specialist Recruitment Ltd
Salary: £27000.00 - £28000.00 per annum
Posted: 26 days ago
Bromsgrove
Recruitment Genius Ltd
Salary: £23500 - £27500 per annum
Posted: 25 days ago
Shropshire
Hays Specialist Recruitment Ltd
Salary: £16000.00 - £18000.00 per annum
Posted: 11 days ago