The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 50 49 47
Rank change year-on-year
-1 -2
Contract jobs requiring a Service Desk Analyst 2 5 7
As % of all contract IT jobs located in Wiltshire 0.446% 0.809% 1.250%
As % of the Job Titles category 0.480% 0.882% 1.306%
Number of daily rates quoted 0 1 3
Average daily rate - £120 £120
UK excluding London average daily rate £113 £110 £114
% change year-on-year
+2.27% -3.08%
Number of hourly rates quoted 2 3 1
Average hourly rate £15.75 £17.50 £12.00
Average hourly rate % change year-on-year
-10.00% +45.83%
UK excluding London average hourly rate £12.50 £13.50 £12.10
% change year-on-year
-7.40% +11.57%
All Job Titles
Wiltshire
Contract IT job ads with a match in the
Job Titles category
417 567 536
As % of all contract IT jobs located in Wiltshire 93.08% 91.75% 95.71%
Number of daily rates quoted 297 340 282
Average daily rate £400 £355 £375
Average daily rate % change year-on-year
+12.67% -5.33%
90% offered a daily rate of more than £255 £200 £220
10% offered a daily rate of more than £525 £475 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 26 43 51
Average hourly rate £13.50 £22.50 £29.00
Average hourly rate % change year-on-year
-40.00% -22.41%
90% offered a hourly rate of more than £12.49 £14.00 £14.00
10% offered a hourly rate of more than £37.50 £41.50 £37.20
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Analyst
South West

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Wiltshire Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Wiltshire region.

Wiltshire Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Wiltshire region.

Wiltshire Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Wiltshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Swindon - 2 - -
Service Desk Analyst
South West

Service Desk Analyst
Top 13 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Wiltshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 4 (100.00%) Windows
2 3 (75.00%) Active Directory
3 2 (50.00%) MS Office
3 2 (50.00%) ITIL
4 1 (25.00%) Windows XP
4 1 (25.00%) MS Exchange
4 1 (25.00%) Microsoft
4 1 (25.00%) Change Management
4 1 (25.00%) Finance
4 1 (25.00%) Exchange Server 2000
4 1 (25.00%) Exchange Server 2003
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) Windows 7

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Wiltshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Exchange Server 2000
1 1 (25.00%) Exchange Server 2003
Applications
1 2 (50.00%) MS Office
General
1 1 (25.00%) Finance
Operating Systems
1 4 (100.00%) Windows
2 1 (25.00%) Windows XP
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows 7
Processes & Methodologies
1 2 (50.00%) ITIL
2 1 (25.00%) Change Management
System Software
1 3 (75.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft