The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 52 50 48
Rank change year-on-year
-2 -2
Contract jobs requiring a Service Desk Analyst 8 7 7
As % of all contract IT jobs located in Wiltshire 1.18% 1.22% 1.12%
As % of the Job Titles category 1.26% 1.28% 1.20%
Number of daily rates quoted 3 2 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£105 £155 £120
Average daily rate % change year-on-year
-32.25% +29.16%
UK excluding London average daily rate £125 £113 £110
% change year-on-year
+11.11% +2.27%
Number of hourly rates quoted 4 4 5
Average hourly rate £20.00 £17.00 £17.50
Average hourly rate % change year-on-year
+17.64% -2.85%
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
Wiltshire
Contract IT job ads with a match in the
Job Titles category
635 547 582
As % of all contract IT jobs located in Wiltshire 93.80% 94.97% 93.42%
Number of daily rates quoted 433 352 342
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £200 £235 £225
10% offered a daily rate of more than £513 £500 £488
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 28 44 45
Average hourly rate £20.00 £16.00 £17.50
Average hourly rate % change year-on-year
+25.00% -8.57%
90% offered a hourly rate of more than £13.50 £12.75 £12.50
10% offered a hourly rate of more than £37.50 £36.60 £39.90
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Service Desk Analyst
South West

Service Desk Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Wiltshire

Service Desk Analyst
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Wiltshire region.

Service Desk Analyst Daily Rate Trend in Wiltshire

Service Desk Analyst
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Wiltshire region.

Service Desk Analyst Hourly Rate Trend in Wiltshire

Service Desk Analyst
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Wiltshire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -1 4 - - 1
Service Desk Analyst
South West

Service Desk Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 1 August 2014, IT contractor jobs across the Wiltshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 10 (71.43%) Windows
2 9 (64.29%) Microsoft
3 7 (50.00%) ITIL
4 6 (42.86%) MS Excel
5 4 (28.57%) Active Directory
5 4 (28.57%) Windows Server 2003
5 4 (28.57%) SC Cleared
5 4 (28.57%) DV Cleared
5 4 (28.57%) Security Cleared
5 4 (28.57%) Windows 7
6 3 (21.43%) SQL Server 2008
6 3 (21.43%) Finance
6 3 (21.43%) Military
6 3 (21.43%) MOS
6 3 (21.43%) SQL Server 2005
6 3 (21.43%) .NET
6 3 (21.43%) SQL Server
6 3 (21.43%) MS Office
6 3 (21.43%) SLA
7 2 (14.29%) Windows XP
7 2 (14.29%) Microsoft Certification
7 2 (14.29%) Apple
7 2 (14.29%) ITIL V3
7 2 (14.29%) ITIL V2
7 2 (14.29%) ITIL Foundation Certificate
8 1 (7.14%) iPad
8 1 (7.14%) UAG
8 1 (7.14%) Lync
8 1 (7.14%) PDA
8 1 (7.14%) Exchange Server 2003

Service Desk Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 1 August 2014, IT contractor jobs across the Wiltshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) Lync
1 1 (7.14%) Exchange Server 2003
1 1 (7.14%) MS Exchange
Applications
1 6 (42.86%) MS Excel
2 3 (21.43%) MS Office
Communications & Networking
1 1 (7.14%) Firewall
1 1 (7.14%) Wireless
1 1 (7.14%) DHCP
1 1 (7.14%) Ethernet
1 1 (7.14%) TCP/IP
1 1 (7.14%) VPN
1 1 (7.14%) DNS
Database & Business Intelligence
1 3 (21.43%) SQL Server 2008
1 3 (21.43%) SQL Server 2005
1 3 (21.43%) SQL Server
General
1 3 (21.43%) Finance
1 3 (21.43%) Military
Libraries, Frameworks & Software Standards
1 3 (21.43%) .NET
Miscellaneous
1 1 (7.14%) iPad
1 1 (7.14%) PDA
1 1 (7.14%) iPhone
1 1 (7.14%) Chip and PIN
1 1 (7.14%) Blackberry
Operating Systems
1 10 (71.43%) Windows
2 4 (28.57%) Windows Server 2003
2 4 (28.57%) Windows 7
3 2 (14.29%) Windows XP
Processes & Methodologies
1 7 (50.00%) ITIL
2 2 (14.29%) ITIL V3
2 2 (14.29%) ITIL V2
3 1 (7.14%) Problem Management
3 1 (7.14%) Time Management
3 1 (7.14%) Asset Management
3 1 (7.14%) CAD
3 1 (7.14%) Service Delivery
Qualifications
1 4 (28.57%) SC Cleared
1 4 (28.57%) DV Cleared
1 4 (28.57%) Security Cleared
2 3 (21.43%) MOS
3 2 (14.29%) Microsoft Certification
3 2 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (21.43%) SLA
System Software
1 4 (28.57%) Active Directory
2 1 (7.14%) UAG
2 1 (7.14%) Terminal Services
2 1 (7.14%) MetaFrame
Systems Management
1 1 (7.14%) SCCM
1 1 (7.14%) Norton AntiVirus
Vendors
1 9 (64.29%) Microsoft
2 2 (14.29%) Apple
3 1 (7.14%) SonicWALL
3 1 (7.14%) Avaya
3 1 (7.14%) Symantec
3 1 (7.14%) Cisco
3 1 (7.14%) HP
3 1 (7.14%) Dell
3 1 (7.14%) Citrix
Malmesbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Rate: £18.00 - £20.00 per hour + Up to £26k Per Annum (Perm)
Posted: 3 days ago
Salisbury, Wiltshire
SmartSourcing plc
Posted: 5 days ago