The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 66 51 56
Rank change year-on-year
-15 +5
Contract jobs requiring a Service Desk Analyst 3 2 7
As % of all contract IT jobs located in Wiltshire 0.42% 0.42% 0.99%
As % of the Job Titles category 0.46% 0.44% 1.08%
Number of daily rates quoted 1 0 3
Average daily rate £98 - £125
UK excluding London average daily rate £108 £100 £120
% change year-on-year
+7.50% -16.66%
Number of hourly rates quoted 1 1 3
Average hourly rate £14.00 £13.50 £14.00
Average hourly rate % change year-on-year
+3.70% -3.57%
UK excluding London average hourly rate £13.50 £12.00 £13.00
% change year-on-year
+12.50% -7.69%
Job Titles Category
Wiltshire
Contract IT job ads with a match in the
Job Titles category
649 450 649
As % of all contract IT jobs located in Wiltshire 90.52% 93.95% 91.93%
Number of daily rates quoted 421 319 369
Average daily rate £371 £383 £355
Average daily rate % change year-on-year
-3.13% +7.74%
90% offered a daily rate of more than £225 £255 £200
10% offered a daily rate of more than £500 £550 £475
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 30 20 56
Average hourly rate £22.50 £15.40 £25.00
Average hourly rate % change year-on-year
+46.10% -38.40%
90% offered a hourly rate of more than £13.50 £12.42 £13.60
10% offered a hourly rate of more than £55.00 £39.00 £42.50
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Service Desk Analyst
South West

Service Desk Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Wiltshire

Service Desk Analyst
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Wiltshire region.

Service Desk Analyst Daily Rate Trend in Wiltshire

Service Desk Analyst
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Wiltshire region.

Service Desk Analyst Hourly Rate Trend in Wiltshire

Service Desk Analyst
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Wiltshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Swindon -11 2 £98 -
Chippenham - - - - 1
Service Desk Analyst
South West

Service Desk Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 16 April 2014, IT contractor jobs across the Wiltshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 6 (54.55%) Microsoft
1 6 (54.55%) Active Directory
2 4 (36.36%) ITIL
3 3 (27.27%) Windows
3 3 (27.27%) MS Excel
3 3 (27.27%) Chip and PIN
4 2 (18.18%) Service Delivery
4 2 (18.18%) Windows 7
4 2 (18.18%) Windows Server 2003
4 2 (18.18%) MS Office
4 2 (18.18%) DNS
4 2 (18.18%) Microsoft Certification
4 2 (18.18%) Windows XP
4 2 (18.18%) MS Exchange
4 2 (18.18%) Apple
5 1 (9.09%) DHCP
5 1 (9.09%) Ethernet
5 1 (9.09%) TCP/IP
5 1 (9.09%) VPN
5 1 (9.09%) Avaya
5 1 (9.09%) MOS
5 1 (9.09%) PDA
5 1 (9.09%) Incident Management
5 1 (9.09%) Exchange Server 2003
5 1 (9.09%) Exchange Server 2007
5 1 (9.09%) Windows Server 2008
5 1 (9.09%) ITIL V3
5 1 (9.09%) ITIL V2
5 1 (9.09%) Firewall
5 1 (9.09%) Wireless

Service Desk Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Wiltshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) MS Exchange
2 1 (9.09%) Exchange Server 2003
2 1 (9.09%) Exchange Server 2007
Applications
1 3 (27.27%) MS Excel
2 2 (18.18%) MS Office
Communications & Networking
1 2 (18.18%) DNS
2 1 (9.09%) DHCP
2 1 (9.09%) Ethernet
2 1 (9.09%) TCP/IP
2 1 (9.09%) VPN
2 1 (9.09%) Firewall
2 1 (9.09%) Wireless
Miscellaneous
1 3 (27.27%) Chip and PIN
2 1 (9.09%) PDA
Operating Systems
1 3 (27.27%) Windows
2 2 (18.18%) Windows 7
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows XP
3 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 4 (36.36%) ITIL
2 2 (18.18%) Service Delivery
3 1 (9.09%) Incident Management
3 1 (9.09%) ITIL V3
3 1 (9.09%) ITIL V2
Qualifications
1 2 (18.18%) Microsoft Certification
2 1 (9.09%) MOS
System Software
1 6 (54.55%) Active Directory
Vendors
1 6 (54.55%) Microsoft
2 2 (18.18%) Apple
3 1 (9.09%) Avaya