The table below looks at the statistics for SLA skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 113 100 74
Rank change year-on-year
-13 -26
Contract jobs citing SLA 33 43 38
As % of all contract IT jobs located in Yorkshire 1.14% 1.46% 1.64%
As % of the Quality Assurance & Compliance category 14.67% 16.67% 16.81%
Number of daily rates quoted 15 24 17
Median daily rate £354 £265 £310
Median daily rate % change year-on-year
+33.49% -14.51%
90% offered a daily rate of more than £120 £132 £201
10% offered a daily rate of more than £506 £480 £365
UK excluding London median daily rate £283 £300 £275
% change year-on-year
-5.83% +9.09%
Number of hourly rates quoted 9 7 4
Median hourly rate £14.50 £14.00 £12.75
Median hourly rate % change year-on-year
+3.57% +9.80%
90% offered a hourly rate of more than £11.27 £10.50 £10.60
10% offered a hourly rate of more than £17.00 £24.40 £21.55
UK excluding London median hourly rate £14.50 £15.77 £17.50
% change year-on-year
-8.05% -9.88%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Yorkshire region.

Quality Assurance & Compliance Category
Yorkshire
Contract IT job ads with a match in the
Quality Assurance & Compliance category
225 258 226
As % of all contract IT jobs located in Yorkshire 7.80% 8.75% 9.74%
Number of daily rates quoted 128 195 143
Median daily rate £400 £395 £340
Median daily rate % change year-on-year
+1.26% +16.17%
90% offered a daily rate of more than £322 £250 £228
10% offered a daily rate of more than £550 £538 £475
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 12 12 8
Median hourly rate £14.50 £15.39 £13.00
Median hourly rate % change year-on-year
-5.78% +18.38%
90% offered a hourly rate of more than £11.53 £9.00 £11.40
10% offered a hourly rate of more than £20.50 £120.20 £37.05
UK excluding London median hourly rate £28.00 £22.50 £20.21
% change year-on-year
+24.44% +11.35%

SLA
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Yorkshire

SLA
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Yorkshire region.

SLA Daily Rate Trend in Yorkshire

SLA
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Yorkshire region over the 3 months to 26 July 2016.

SLA Daily Rate Histogram in Yorkshire

SLA
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Yorkshire region.

SLA Hourly Rate Trend in Yorkshire

SLA
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Yorkshire region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +2 25 £354 +33.49% 12
South Yorkshire -4 5 £100 -51.03% 4
East Yorkshire - 2 £268 - 1
North Yorkshire -6 1 £375 -10.28% 2
SLA
England

SLA
Top 30 Related IT Skills in Yorkshire

For the 6 months to 26 July 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for SLA.

1 19 (31.15%) ITIL
2 18 (29.51%) Windows
3 13 (21.31%) Active Directory
4 12 (19.67%) Microsoft
4 12 (19.67%) Service Management
5 10 (16.39%) MS Office
6 9 (14.75%) Windows 7
7 8 (13.11%) Windows 8
7 8 (13.11%) Incident Management
7 8 (13.11%) MS Excel
7 8 (13.11%) Windows XP
8 7 (11.48%) MS Exchange
8 7 (11.48%) Telecoms
8 7 (11.48%) Problem Management
9 6 (9.84%) Line Management
10 5 (8.20%) Service Delivery
10 5 (8.20%) ITSM
10 5 (8.20%) VMware
10 5 (8.20%) Information Security
10 5 (8.20%) VPN
10 5 (8.20%) Cisco
10 5 (8.20%) Citrix
10 5 (8.20%) Cisco Certification
10 5 (8.20%) Driving Licence
10 5 (8.20%) CCTV
10 5 (8.20%) VMware Infrastructure
10 5 (8.20%) Windows Server
11 4 (6.56%) Coaching
11 4 (6.56%) Analytical Skills
11 4 (6.56%) Hyper-V

SLA
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.48%) MS Exchange
2 4 (6.56%) SharePoint
3 1 (1.64%) CloudStack
3 1 (1.64%) Confluence
3 1 (1.64%) Exchange Server 2007
3 1 (1.64%) Exchange Server 2010
3 1 (1.64%) IBM Notes
3 1 (1.64%) OpenStack
3 1 (1.64%) Skype for Business
Applications
1 10 (16.39%) MS Office
2 8 (13.11%) MS Excel
3 1 (1.64%) Spreadsheet
Business Applications
1 2 (3.28%) Dynamics CRM
Cloud Services
1 2 (3.28%) Microsoft Azure
2 1 (1.64%) Office 365
2 1 (1.64%) SaaS
Communications & Networking
1 5 (8.20%) VPN
2 4 (6.56%) Internet
2 4 (6.56%) Intranet
3 3 (4.92%) LAN
4 2 (3.28%) DHCP
4 2 (3.28%) DNS
4 2 (3.28%) Extranet
4 2 (3.28%) TCP/IP
4 2 (3.28%) VoIP
5 1 (1.64%) 2G
5 1 (1.64%) 3G
5 1 (1.64%) BIG-IP
5 1 (1.64%) Broadband
5 1 (1.64%) Firewall
5 1 (1.64%) GPRS
5 1 (1.64%) GSM
5 1 (1.64%) SAN
5 1 (1.64%) UMTS
5 1 (1.64%) WAN
5 1 (1.64%) Wireless
Database & Business Intelligence
1 2 (3.28%) OLAP
1 2 (3.28%) OLTP
2 1 (1.64%) SQL Server
2 1 (1.64%) SQL Server 2005
2 1 (1.64%) SQL Server 2008
Development Applications
1 1 (1.64%) Git (software)
1 1 (1.64%) JIRA
General
1 7 (11.48%) Telecoms
2 3 (4.92%) Finance
2 3 (4.92%) Retail
3 1 (1.64%) Banking
3 1 (1.64%) iGaming
3 1 (1.64%) Legal
Job Titles
1 22 (36.07%) Analyst
2 12 (19.67%) Service Analyst
2 12 (19.67%) Service Desk Analyst
3 7 (11.48%) Field Engineer
3 7 (11.48%) Field Service Engineer
3 7 (11.48%) Support Analyst
4 6 (9.84%) Help Desk Analyst
5 5 (8.20%) 1st Line Support
5 5 (8.20%) Field Support Technician
5 5 (8.20%) First Line Help Desk Analyst
5 5 (8.20%) Service Desk Support
5 5 (8.20%) Service Desk Support Analyst
5 5 (8.20%) Support Technician
6 4 (6.56%) 1st Line Service Desk Analyst
6 4 (6.56%) 1st Line Support Analyst
6 4 (6.56%) Help Desk Support
6 4 (6.56%) IT Manager
6 4 (6.56%) Support Engineer
7 3 (4.92%) 1st/2nd Line Support
7 3 (4.92%) IT Support
Libraries, Frameworks & Software Standards
1 2 (3.28%) Web Services
Miscellaneous
1 5 (8.20%) CCTV
1 5 (8.20%) Driving Licence
2 4 (6.56%) Analytical Skills
3 3 (4.92%) BBC
3 3 (4.92%) Blackberry
3 3 (4.92%) Management Information System
4 2 (3.28%) CMDB
4 2 (3.28%) IVR
4 2 (3.28%) Mainframe
5 1 (1.64%) Clustering
5 1 (1.64%) Data Centre
5 1 (1.64%) Data Protection Act
5 1 (1.64%) iPhone
5 1 (1.64%) Performance Metrics
5 1 (1.64%) User Experience
5 1 (1.64%) Virtual Team
Operating Systems
1 18 (29.51%) Windows
2 9 (14.75%) Windows 7
3 8 (13.11%) Windows 8
3 8 (13.11%) Windows XP
4 5 (8.20%) Windows Server
5 3 (4.92%) Linux
6 2 (3.28%) Windows Server 2003
6 2 (3.28%) Windows Vista
7 1 (1.64%) Apple iOS
7 1 (1.64%) Mac OS X
7 1 (1.64%) Unix
7 1 (1.64%) Windows NT
7 1 (1.64%) Windows Server 2008
7 1 (1.64%) Windows Server 2012
Processes & Methodologies
1 19 (31.15%) ITIL
2 12 (19.67%) Service Management
3 8 (13.11%) Incident Management
4 7 (11.48%) Problem Management
5 6 (9.84%) Line Management
6 5 (8.20%) Information Security
6 5 (8.20%) ITSM
6 5 (8.20%) Service Delivery
7 4 (6.56%) Coaching
7 4 (6.56%) Network Management
8 3 (4.92%) Configuration Management
8 3 (4.92%) Network Monitoring
8 3 (4.92%) Process Improvement
8 3 (4.92%) Trend Analysis
9 2 (3.28%) B2B
9 2 (3.28%) Change Management
9 2 (3.28%) CRM
9 2 (3.28%) Migration
9 2 (3.28%) SOA
9 2 (3.28%) Stakeholder Management
Programming Languages
1 3 (4.92%) C
2 1 (1.64%) Bash Shell
2 1 (1.64%) Go
2 1 (1.64%) Java
2 1 (1.64%) Perl
2 1 (1.64%) Python
2 1 (1.64%) Ruby
2 1 (1.64%) VB
2 1 (1.64%) VBScript
Qualifications
1 5 (8.20%) Cisco Certification
2 3 (4.92%) CCNA
2 3 (4.92%) MCITP
2 3 (4.92%) MCP
2 3 (4.92%) MCSA
2 3 (4.92%) MCSE
2 3 (4.92%) Microsoft Certification
3 2 (3.28%) CCNP
3 2 (3.28%) ITIL Certification
3 2 (3.28%) SC Cleared
3 2 (3.28%) Security Cleared
4 1 (1.64%) BPSS Clearance
4 1 (1.64%) CCIE
4 1 (1.64%) CCVP
4 1 (1.64%) Degree
4 1 (1.64%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (4.92%) Sarbanes-Oxley
2 2 (3.28%) PCI DSS
System Software
1 13 (21.31%) Active Directory
2 5 (8.20%) VMware Infrastructure
3 4 (6.56%) Hyper-V
4 2 (3.28%) XenApp
5 1 (1.64%) Virtual Desktop
Systems Management
1 4 (6.56%) DameWare
2 2 (3.28%) Cisco Prime
2 2 (3.28%) Cisco UCCX
2 2 (3.28%) OpenView
2 2 (3.28%) Opsview
2 2 (3.28%) OVSD
2 2 (3.28%) Unicenter
3 1 (1.64%) Cisco CUCM
3 1 (1.64%) Graphite
3 1 (1.64%) Microsoft Data Protection Manager
3 1 (1.64%) Netcool
3 1 (1.64%) Norton AntiVirus
3 1 (1.64%) NSN NetAct
3 1 (1.64%) Opscode Chef
3 1 (1.64%) Puppet
3 1 (1.64%) SCCM
3 1 (1.64%) Tivoli
3 1 (1.64%) WSUS
Vendors
1 12 (19.67%) Microsoft
2 5 (8.20%) Cisco
2 5 (8.20%) Citrix
2 5 (8.20%) VMware
3 3 (4.92%) Arqiva
3 3 (4.92%) BT
4 2 (3.28%) CA
4 2 (3.28%) CheckPoint
4 2 (3.28%) HP
4 2 (3.28%) Remedy
4 2 (3.28%) ServiceNow
5 1 (1.64%) CommVault
5 1 (1.64%) Dell Compellent
5 1 (1.64%) IBM Sterling
5 1 (1.64%) Kaspersky
5 1 (1.64%) Mapinfo
5 1 (1.64%) NetApp
5 1 (1.64%) Peregrine
5 1 (1.64%) Spiceworks
5 1 (1.64%) Veeam