The table below looks at the statistics for SLA skills in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 96 90 70
Rank change year-on-year
-6 -20
Contract jobs citing SLA 46 67 52
As % of all contract IT jobs located in Yorkshire 1.61% 2.10% 2.13%
As % of the Quality Assurance & Compliance category 24.47% 24.28% 21.67%
Number of daily rates quoted 19 36 19
Median daily rate £188 £388 £335
Median daily rate % change year-on-year
-51.61% +15.67%
90% offered a daily rate of more than £90 £116 £161
10% offered a daily rate of more than £400 £450 £369
UK excluding London median daily rate £275 £310 £275
% change year-on-year
-11.29% +12.72%
Number of hourly rates quoted 12 13 6
Median hourly rate £14.50 £12.33 £21.50
Median hourly rate % change year-on-year
+17.64% -42.67%
90% offered a hourly rate of more than £11.58 £10.30 £11.50
10% offered a hourly rate of more than £24.75 £20.60 £25.00
UK excluding London median hourly rate £14.00 £15.77 £16.00
% change year-on-year
-11.22% -1.43%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Yorkshire region.

Quality Assurance & Compliance Category
Yorkshire
Contract IT job ads with a match in the
Quality Assurance & Compliance category
188 276 240
As % of all contract IT jobs located in Yorkshire 6.60% 8.63% 9.82%
Number of daily rates quoted 106 201 142
Median daily rate £383 £425 £350
Median daily rate % change year-on-year
-10.00% +21.42%
90% offered a daily rate of more than £225 £263 £241
10% offered a daily rate of more than £499 £550 £650
UK excluding London median daily rate £400 £413 £375
% change year-on-year
-3.03% +10.00%
Number of hourly rates quoted 13 18 11
Median hourly rate £14.50 £11.67 £25.00
Median hourly rate % change year-on-year
+24.25% -53.32%
90% offered a hourly rate of more than £11.73 £9.00 £12.00
10% offered a hourly rate of more than £35.50 £14.95 £50.00
UK excluding London median hourly rate £30.50 £29.00 £20.00
% change year-on-year
+5.17% +45.00%

SLA
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Yorkshire

SLA
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Yorkshire region.

SLA Daily Rate Trend in Yorkshire

SLA
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Yorkshire region over the 3 months to 29 September 2016.

SLA Daily Rate Histogram in Yorkshire

SLA
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Yorkshire region.

SLA Hourly Rate Trend in Yorkshire

SLA
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the Yorkshire region over the 3 months to 29 September 2016.

SLA Hourly Rate Histogram in Yorkshire

SLA
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Yorkshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -8 24 £225 -37.93% 8
South Yorkshire +4 17 £120 +27.32% 3
East Yorkshire -4 1 £150 -14.28%
North Yorkshire -8 1 - - 2
SLA
England

SLA
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 September 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for SLA.

1 23 (31.51%) Microsoft
2 22 (30.14%) ITIL
3 19 (26.03%) Windows
4 16 (21.92%) Service Management
5 14 (19.18%) MS Office
6 12 (16.44%) Service Delivery
7 11 (15.07%) MS Excel
7 11 (15.07%) Active Directory
8 9 (12.33%) Incident Management
8 9 (12.33%) Problem Management
8 9 (12.33%) Windows 7
9 8 (10.96%) SC Cleared
9 8 (10.96%) Security Cleared
10 7 (9.59%) Finance
11 6 (8.22%) VMware
11 6 (8.22%) MS Exchange
11 6 (8.22%) VMware Infrastructure
11 6 (8.22%) Line Management
12 5 (6.85%) Analytical Skills
12 5 (6.85%) Performance Management
12 5 (6.85%) Process Improvement
13 4 (5.48%) Root Cause Analysis
13 4 (5.48%) ITIL V3
13 4 (5.48%) High Availability
13 4 (5.48%) Exchange Server 2007
13 4 (5.48%) CCTV
13 4 (5.48%) Virtual Machines
13 4 (5.48%) Windows Server 2012
13 4 (5.48%) Driving Licence
13 4 (5.48%) SharePoint

SLA
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.22%) MS Exchange
2 4 (5.48%) Exchange Server 2007
2 4 (5.48%) SharePoint
3 3 (4.11%) Exchange Server 2013
4 2 (2.74%) Skype for Business
5 1 (1.37%) Exchange Server 2010
Applications
1 14 (19.18%) MS Office
2 11 (15.07%) MS Excel
3 1 (1.37%) Spreadsheet
Business Applications
1 2 (2.74%) Dynamics CRM
Cloud Services
1 2 (2.74%) IaaS
1 2 (2.74%) Microsoft Azure
1 2 (2.74%) PaaS
1 2 (2.74%) SaaS
2 1 (1.37%) Office 365
Communications & Networking
1 4 (5.48%) Internet
1 4 (5.48%) Intranet
2 3 (4.11%) LAN
3 2 (2.74%) DHCP
3 2 (2.74%) DNS
3 2 (2.74%) Extranet
3 2 (2.74%) VoIP
3 2 (2.74%) VPN
4 1 (1.37%) BIG-IP
4 1 (1.37%) Broadband
4 1 (1.37%) Cisco IOS
4 1 (1.37%) Firewall
4 1 (1.37%) IP Telephony
4 1 (1.37%) NAS
4 1 (1.37%) SAN
4 1 (1.37%) Software-Defined Networking
4 1 (1.37%) TCP/IP
4 1 (1.37%) WAN
4 1 (1.37%) Wireless
Database & Business Intelligence
1 2 (2.74%) OLAP
1 2 (2.74%) OLTP
2 1 (1.37%) SQL Server
2 1 (1.37%) SQL Server 2005
2 1 (1.37%) SQL Server 2008
General
1 7 (9.59%) Finance
2 3 (4.11%) Banking
2 3 (4.11%) Retail
2 3 (4.11%) Telecoms
3 2 (2.74%) Legal
4 1 (1.37%) Aerospace
4 1 (1.37%) iGaming
Job Titles
1 26 (35.62%) Analyst
2 18 (24.66%) Service Analyst
2 18 (24.66%) Service Desk Analyst
3 10 (13.70%) Field Engineer
3 10 (13.70%) Field Service Engineer
4 7 (9.59%) Support Analyst
5 6 (8.22%) 1st Line Support
5 6 (8.22%) Help Desk Support
6 5 (6.85%) First Line Help Desk Support
6 5 (6.85%) IT Support
6 5 (6.85%) Service Desk Support
7 4 (5.48%) 1st/2nd Line Support
7 4 (5.48%) 2nd Line Support
7 4 (5.48%) Field Support Technician
7 4 (5.48%) IT Analyst
7 4 (5.48%) IT Manager
7 4 (5.48%) Service Desk Support Analyst
7 4 (5.48%) Support Technician
8 3 (4.11%) Service Manager
8 3 (4.11%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (2.74%) Web Services
Miscellaneous
1 5 (6.85%) Analytical Skills
2 4 (5.48%) CCTV
2 4 (5.48%) Driving Licence
3 3 (4.11%) BBC
3 3 (4.11%) Computer Science
4 2 (2.74%) Blackberry
4 2 (2.74%) CMDB
4 2 (2.74%) IVR
4 2 (2.74%) Mainframe
4 2 (2.74%) Management Information System
4 2 (2.74%) User Experience
4 2 (2.74%) Virtual Team
5 1 (1.37%) Clustering
5 1 (1.37%) Data Centre
5 1 (1.37%) Data Protection Act
5 1 (1.37%) Freedom of Information
5 1 (1.37%) iPhone
5 1 (1.37%) Performance Metrics
5 1 (1.37%) Statistics
Operating Systems
1 19 (26.03%) Windows
2 9 (12.33%) Windows 7
3 4 (5.48%) Windows Server 2012
4 3 (4.11%) Windows 8
4 3 (4.11%) Windows XP
5 2 (2.74%) Linux
5 2 (2.74%) Windows Server
5 2 (2.74%) Windows Server 2003
6 1 (1.37%) Android
6 1 (1.37%) Apple iOS
6 1 (1.37%) Mac OS X
6 1 (1.37%) Unix
6 1 (1.37%) Windows NT
6 1 (1.37%) Windows Server 2008
Processes & Methodologies
1 22 (30.14%) ITIL
2 16 (21.92%) Service Management
3 12 (16.44%) Service Delivery
4 9 (12.33%) Incident Management
4 9 (12.33%) Problem Management
5 6 (8.22%) Line Management
6 5 (6.85%) Performance Management
6 5 (6.85%) Process Improvement
7 4 (5.48%) High Availability
7 4 (5.48%) Information Security
7 4 (5.48%) ITIL V3
7 4 (5.48%) ITSM
7 4 (5.48%) Project Management
7 4 (5.48%) Root Cause Analysis
8 3 (4.11%) Change Management
8 3 (4.11%) Configuration Management
8 3 (4.11%) Migration
8 3 (4.11%) Release Management
9 2 (2.74%) Data Protection
9 2 (2.74%) User Acceptance Testing
Programming Languages
1 3 (4.11%) C
Qualifications
1 8 (10.96%) SC Cleared
1 8 (10.96%) Security Cleared
2 4 (5.48%) ITIL Certification
3 3 (4.11%) CCNA
3 3 (4.11%) Cisco Certification
3 3 (4.11%) ITIL Foundation Certificate
4 2 (2.74%) CCNP
5 1 (1.37%) CCIE
5 1 (1.37%) CCVP
5 1 (1.37%) Degree
5 1 (1.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (4.11%) Sarbanes-Oxley
2 2 (2.74%) PCI DSS
3 1 (1.37%) QA
System Software
1 11 (15.07%) Active Directory
2 6 (8.22%) VMware Infrastructure
3 4 (5.48%) Virtual Machines
4 1 (1.37%) Hyper-V
4 1 (1.37%) Virtual Desktop
4 1 (1.37%) XenApp
Systems Management
1 2 (2.74%) Cisco UCCX
1 2 (2.74%) Opsview
1 2 (2.74%) Tivoli
2 1 (1.37%) AirWatch
2 1 (1.37%) Cisco CUCM
2 1 (1.37%) Graphite
2 1 (1.37%) Microsoft Data Protection Manager
2 1 (1.37%) Norton AntiVirus
2 1 (1.37%) SCCM
2 1 (1.37%) Unicenter
2 1 (1.37%) WSUS
Vendors
1 23 (31.51%) Microsoft
2 6 (8.22%) VMware
3 3 (4.11%) Arqiva
3 3 (4.11%) BT
3 3 (4.11%) Cisco
3 3 (4.11%) Citrix
4 2 (2.74%) CheckPoint
4 2 (2.74%) NetIQ
4 2 (2.74%) ServiceNow
5 1 (1.37%) Apple
5 1 (1.37%) CA
5 1 (1.37%) CommVault
5 1 (1.37%) Intel Security
5 1 (1.37%) Kaspersky
5 1 (1.37%) NetApp
5 1 (1.37%) Peregrine
5 1 (1.37%) Remedy
5 1 (1.37%) Spiceworks
5 1 (1.37%) Symantec
5 1 (1.37%) Veeam