1 to 25 of 158 Customer Engagement Jobs in the UK excluding London

shaping product strategy, and ensuring data-driven decision-making across our client's team. Gather and analyse user data from diverse sources to grasp customer behaviour and engagement patterns. Formulate and present data-backed recommendations to enhance features, aiming for heightened engagement and revenue expansion. Collaborate efficiently … sacrifice scheme with tax savings and electric vehicle options. Access to Orange Savings, an online discounts portal. FREE onsite parking. Join our dynamic Group Customer & Marketing team as a Marketing Technologist and be a key player in delivering data-driven insights and strategies. With a competitive salary range of … you. KEYWORDS: Python/Insurance/Automotive/Solutions Developer/SQL/Snowflake/Power BI//Solution Design/Documentation/Customer Behaviour/Customer Engagement/Python/Insurance/Automotive/Solutions Developer/SQL/Snowflake/Power BI// more »

Make a difference! A Career for Customer Insight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in Customer Insight and Quality Management … with the opportunity to make a real and positive difference for our customers in a rewarding position within a great team. Your role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, Workforce … Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class experience and that we're ahead of the curve in improving the customer experience. We want to be delivering changes to our more »

Customer Journey Manager Salary up to £46,000 depending on experience Hybrid Working – 2 days in office, Leeds. Contract - Permanent position Working Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-4.30pm. Purpose of the job: Define and shape the customer journey strategy across all touch points, platforms and systems … Create a seamless and consistent customer journey at every stage and touchpoint of the customer lifecycle. Own, monitor and measure the end-to-end customer proposition, experience and performance of our customer journey Understand the customer's needs, preferences, and behaviours, and using this information … improve the customer experience and drive customer loyalty and satisfaction. Main Responsibilities: Develop comprehensive customer journey maps to understand and document the end-to-end customer experience Identify key touch points and moments of truth throughout the customer lifecycle Responsible for the end-to-end more »

/security system installation or bid management - Basic understanding of how a security or commercial telecoms systems works would be useful - Excellent communication and customer engagement skills - experience working with technical stakeholders to obtain information used to create quotes, proposals and bids - A positive, can-do attitude - A … with loads of training & progression opportunities then please apply now for further information and to be considered. Solutions Engineer Scunthorpe Solutions, bids, tenders, stakeholder engagement, customer engagement, estimating, security systems, bid management, telco more »

online sales and presence. This role requires an analytical mindset, a deep understanding of e-commerce platforms, and a passion for driving growth and customer satisfaction. This role requires a blend of marketing knowledge, strategic thinking, leadership skills and commercial acumen to navigate the complexities of the wellness, fitness … commerce opportunities and technologies to stay ahead of the competition. Website Management: Manage and optimize the company's e-commerce website, ensuring a seamless customer experience. Collaborate with the IT team to implement website updates, enhancements, and troubleshooting. Digital Marketing: Plan and execute digital marketing campaigns to drive traffic … increase conversion rates, and improve customer engagement. Monitor and analyze website analytics, sales metrics, and customer data to optimize marketing strategies. Inventory and Product Management: Coordinate with the supply chain and inventory teams to ensure accurate product listings, availability, and pricing. Work closely with product teams to launch more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new … areas with CRM is essential. Previous experience designing solutions for large corporations that utilise CRM platforms is essential. Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new … areas with CRM is essential. Previous experience designing solutions for large corporations that utilise CRM platforms is essential. Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »

primary commercial relationship owner for an assigned group of Schools and Multi-Academy Trusts with responsibility for commercial extension of relationships, retention, growth and customer satisfaction. You will work closely and in a coordinated manner with the Territory Manager, Sales Account Managers within your larger territory and In-life … management support teams to ensure customers derive maximum value from our products and services. You will proactively engage with your customer base to understand and influence their strategy and build need for ParentPay Group and associated partner products and services. A quota carrying sales role, you will be required … monthly and quarterly status and results presentations to internal and external teams. You will be required to plan for sales achievement within your assigned customer segment and regularly monitor and report on your performance versus commercial goals. You will be required to regularly evaluate the relevance and effectiveness of more »

confidential.Job Summary65,000 to 70,000 GBPDeveloper/Programmer RoleSkills: Microsoft Dynamics CRM/Dynamics CRM/CRM, D365/Dynamics 365, Microsoft/Customer/Customer Engagement/C#.NET/C#/Microsoft Dynamics 365 CE/Microsoft Dynamics 365 Customer Engagement/Power more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation and for … They never stop learning and celebrate their successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work … closely with UX, customer success, platform ops and engineering to develop and execute CRM initiatives that drive customer activation and engagement during the exploratory (app store) and onboarding process. Reporting to the Head of Marketing you will have the opportunity to shape the CRM program and make more »

and support of the so lution rollout. You will have at least 2 years commercial experience of developing, implementing, and supporting solutions in either Customer Engagement (CE) or Finance and Operations (FO). You will need the ability to manage multiple tasks simultaneously and work well under pressure … the team . Key requirements Minimum of 2 years of hands-on experience as a n implementation or support analyst , with a focus on Customer Engagement (CE) o r Finance and Operations (FO) Microsoft Dynamics 365 certifications are highly desirable. Bachelor's degree in computer science , or related … subject . Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Excellent analytical and problem-solving skills, with an eye for detail. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders and project teams. Desirable requirements Understanding of Azure DevOps or more »

of the UK (specific location to be provided upon application)Are you a passionate and experienced Solution Architect with expertise in Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where innovation is encouraged, and your ideas can shape the future of digital transformation … junior team members, sharing best practices and promoting continuous learning.Requirements:Extensive experience as a Solution Architect, with a strong focus on Microsoft Dynamics 365 Customer Engagement (D365CE).In-depth knowledge of D365CE modules, including Sales, Customer Service, Marketing, and Field Service.Proven track record of successfully designing and more »

UK (specific location to be provided upon application)Are you a skilled and innovative Technical Architect with a deep understanding of Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where your technical expertise can shape the future of digital transformation? If so, we … industry trends, D365CE updates, and emerging technologies, and sharing knowledge with the team.Requirements:Proven experience as a Technical Architect, specializing in Microsoft Dynamics 365 Customer Engagement (D365CE).Extensive knowledge of D365CE components, including Sales, Customer Service, Marketing, and Field Service.Strong expertise in designing and implementing complex D365CE more »

people like you to join our team as a Senior Product Proposition Manager – Retention & Engagement.The role which covers both mortgages and savings, will drive customer engagement leading to more sustainable commercial performance and support retention, which is in the best interest of our members and the Society.It will … be focused on the creation of bespoke existing customer product propositions, considering how we propositionally and commercially optimise our mobile app channel , as well as further developing and leading our and mortgage and savings engagement and retention strategies.The role will involve working closely with key business areas across … both mortgages and savings, leading cross-functional groups to develop superior engagement and retention capabilities.Closing date: 8th May - We reserve the right to close this advert early if we receive a high volume of suitable applications.Benefits:28 days holiday + bank holidays,Pension Employer Contribution Discretionary Bonus scheme up more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

greenfield project which would look very impressive on anyone's CV. The role will involve building, testing and documenting features in D365, particularly in Customer Engagement (CE) and Finance and Operations (FO) Experienced Required: A minimum of two years of practical experience in either implementation or support analysis … roles, specifically concentrated on Customer Engagement (CE) or Finance and Operations (FO) Microsoft Dynamics 365 experience A strong grasp of the principles and features of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems. Desirable: Understanding of Azure DevOps, SQL, Azure or JavaScript would be desirable. more »

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team Are you looking to join an industry-leading sales organisation? Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. … role is crucial in driving growth and maximizing profitability for both the company and clients. You'll be responsible for: Establishing great, long-term customer relationships while capturing high-value growth opportunities. Managing the entire sales cycle from lead generation and closing deals Leading with insight and develop an more »

you'll own the show – from crafting content to strategising campaigns and staying ahead of industry trends Your mission? Enhance brand awareness and drive customer engagement across all platforms You'll also build communities, connect with influencers, and ensure the messaging is consistent across all platforms. Plus, you … ll dive into performance data, uncover insights, and propose strategies for even greater user engagement Responsibilities: Take ownership of all social media activities, including content creation, campaigns, and staying updated with industry trends. Strategise and execute plans to enhance brand awareness and foster customer engagement across social more »

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

R&D lead. Research Delivery Support: Assist in the delivery of research projects to meet grant objectives, ensuring projects are executed efficiently and effectively. Customer Engagement Assistance: Coordinate bug tracking, issue resolution, and collaboration efforts to support customer engagement with the innovation lab. This may involve more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

in the past with responsibility for budgets in the region of £/€500k to £/€5m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire … a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You’ll enjoy customer engagement … and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility – Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements more »

month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their … customers from a multitude of angles allowing you to provide the best solutions and support. You will be responsible for managing the post-sale customer relationship, providing guidance and practical support to ensure customers receive a return on investment in our products and services, driving usage and increasing reference … customers' challenges and business priorities to drive increased, confident usage of the SIMS software suite Develop a highly collaborative and positive relationship with the customer, managing adoption, driving usage and customer satisfaction Work closely with schools on their MIS, offering support and guidance on key objectives Managing own more »

enhancing the sales team's operational efficiency by providing comprehensive administrative and support services, enabling them to focus more intently on sales activities and customer engagement. This role aims to streamline sales processes, support customer interactions, and facilitate market research and data management. NOTE: this is a hybrid … How you will contribute Sales Administration : Oversee CRM updates, sales reporting, and maintenance of sales records to ensure accuracy and up-to-date information. Customer Engagement Support : Assist in organizing meetings, preparing materials, and managing follow-ups with potential and existing customers to enhance engagement and satisfaction. … inquiries, providing initial information and support to potential customers. Efficiency Improvement : Reduce administrative burdens on sales representatives, allowing for increased focus on sales and customer relationships. Enhanced Customer Experience : Provide organised support for more effective customer interactions, ensuring that inquiries are handled efficiently and professionally, leading to more »