Problem Management Jobs in the West Midlands

The client's response centre provides first, second and third line support to our clients and, under ITIL governance, comprehensive Incident and Problem Management and you would be tasked to ensure that all events are actioned in an efficient and timely manner such that service level agreements are met and...

Market leading global brand seeking an IT Service Delivery Co-ordinator, they offer an excellent package and scope for progression within the business. The primary focus of this role is on Service Delivery and Support, Help Desk Co-ordination, and Vendor Co-ordination... -Liaising with internal and external stakeholders for...

Experience in writing basic UNIX commands and sound awareness of UNIX shell scripting. - Ability to write and execute basic sql commands. The Websphere Message Broker Support Consultant should also have sound knowledge and experience in the Secondary Technologies: - Java... - IBM. - HTTP server. - Remedy Tool. It is important that the Websphere...

If you have a passion for IT and an understanding in any of the following then we need to talk now: - Windows XP/7 and Office 2007 - VMware vSphere/vCenter 5.1 (ESX & ESXi) - Windows Server 2003/2008 R2 | Active Directory - Exchange 2007 - Good storage fundamentals (Dell Equal logic) - Good...

You will be supporting some enterprise applications and hosting services for application middleware including Web, J2EE (JAVA for enterprise systems) and Messaging. The platform is highly automated and built around Apache, Tomcat, and other open source technologies... Key Responsibilities: -Critical incident management. -Problem management, trouble shoot and root cause analysis,...

Exceptional Integration / SOA experience... - Experience in writing basic UNIX commands and sound awareness of UNIX shell scripting... - Excellent Experience with Datapower... - MQFTE and Datapower. It is important that the Websphere Integration Developer has strong production support experience and is well versed in the projects support methodologies such as; Incident Management,...

Must have good Incident and Problem Management skills and be have excellent stakeholder management experience as you will be liasing/dealing with the Exec board. Someone who has experience of producing/building high level availability reports and you must have excellent line and staff management experience that is key. The...