Jobs 1 to 7 of 7

Problem Manager

Overall Job Purpose: To work closely with incident and change management teams in order that service level agreement targets are met and customers' expectations are satisfied . Duties will include : * Monitoring and liaison with incident owners throughout the life of a problem to ensure that actions to resolve the problem involving...
Birmingham, West Midlands (County) -
Salary: Up to £38,000 per annum Up to £38,000 plus car/car allowance
Posted: 2 days ago


3 months+ My public sector client are looking for an experienced Problem Manager to work as part of the IT management team, this is to lead the problem management function and work with suppliers... Role Responsibilities: * Manage the lifecycle of problem management process: Drive key process activities such as logging,...
Birmingham, West Midlands (County) -
LA International
Posted: 6 days ago

Reporting Analyst

The Report Analyst supports the monitoring and improvement of service performance through maintaining the reporting catalogue and tooling to ensure a high level of report data quality.The job holder will support and produce in-scope reports, contribute to the design and creation of new reports, and remove unnecessary/obsolete...
Atherstone, Warwickshire -
TNT Global IT
Salary: Unspecified Competitive Salary plus benefits
Posted: 9 days ago

Principle Reporting Lead.

They will be responsible for data acquisition driven by formal data models that support OLAP and ROLAP reporting approaches... Understands the use of service level agreement metrics... - Experience in a Service Performance Management background - Exposure to Outsourced environment management monitoring - Excellent MS Office skills - particularly Excel - Experienced in data extraction (...
Atherstone, Warwickshire -
TNT Global IT
Salary: Unspecified Competitive Salary plus benefits
Posted: 9 days ago

IT Service Manager

You will be responsible for the operational delivery and management of the following processes: Capacity Management... Problem Management... Perform trend analysis and estimate overall growth... Planning and managing the support for Problem Management tools and processes... Create reporting to compare actual operating performance of monitoring against the design standards and...
Birmingham -
Hays IT - Uk Posting account
Salary: £45000.00 - £55000.00 per annum + Extensive benefits
Posted: 26 days ago

Service Desk Analyst

Responsibilities of the role include: Respond to centralised IT Service Desk phone calls, logging as Incidents, Service Requests or Queries, and action accordingly, with agreed SLA... Raise awareness of regular repeat incidents and progress through to problem management... Ensure continuous availability of services across all sites through proactive operational support,...
West Midlands -
Rate: £10.00 - £12.00 per hour
Posted: 5 days ago

Senior PEGA Developer

Writes and executes unit tests, functional tests and end to end tests against a user story’s acceptance tests. - Aims for 100% test automation... Key Skills: - PL/SQL. - UNIX, UNIX shell scripting. - SQL, Oracle... - Data Modelling. - Business Objects. - Business Intelligence. - Awareness of Configuration Management. - Awareness of Risk, Change & Problem Management.
Shropshire -
Whitehall Resources Limited
Rate: £Market
Posted: 2 days ago