Jobs 1 to 15 of 37

Service Desk Analyst 1st Line - Bournemouth, Dorset

Bournemouth, Dorset -
TribePost.co.uk
Logging of incidents, service requests, changes and problem tickets in the Service Desk application (System Centre Service Manager via phone and email) - Taking ownership of tickets and ensuring successful completion within stated SLA - Escalation to 2nd and 3rd Line Support and Third parties where necessary - Updating tickets with appropriate level...
Salary: Excellent DOE
Posted: 4 days ago

2nd Line Reporting Engineer, £22-£26,000, Chippenham

Chippenham, Wiltshire -
Sanderson
Ensuring calls are handled efficiently and within SLA timescales... Previous support desk experience on Windows and Linux operating systems. TCP/IP (addressing, subnets, routing) and protocols and common server applications... Experience of Java Development. Technical understanding of Windows and Linux servers. ITIL knowledge and experience... An interest in Big Data...
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 5 days ago

Service Desk Analyst / 1st Line Support

Swindon, Wiltshire -
IT Connections
This role would suit a 1st Line Support / Service Desk Analyst with experience working in an ITIL environment to agreed SLA's and KPIs. You should have technical knowledge and experience with Virtualisation tools such as VMWare, Citrix and Hyper-V, Server 2008 Active Directory, Remedy, Solarwinds / SCOM monitoring tools.
Salary: £20,000 to £24,000
Posted: 4 days ago

Service Desk 1st Line Support Analyst

Swindon, Wiltshire -
Prolinx
General IT awareness o Microsoft Office 2010 suite o Windows desktop XP/7/8 o Active Directory experience Desirable Skills and Experience. Virtualisation experience (VMware, Citrix & Hyper-V) Server 2008 Active Directory. Remedy Service Desk tool. Solarwinds/SCOM monitoring tools. Experience of working within an ITIL environment... Analytical & Problem solving...
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 27 days ago

3x IT App Support Technicians - £35,000

Bath -
Computer Futures
Technology: SQL Server, DHCP, DNS, IP Schemas, Windows Desktop & Windows Server... Diagnose and resolve customer reported challenges ranging from basic networking (DHCP, DNS and IP schemas) through to data resolution via SQL queries and stored procedures... Meet the company's SLA to ensure the highest and most efficient support is...
Salary: £30000 - £35000 per annum + competitive
Posted: 25 days ago

3x Software Support Technicians - £35,000

Bath -
Computer Futures
Technology: SQL Server, DHCP, DNS, IP Schemas, Windows Desktop & Windows Server... Diagnose and resolve customer reported challenges ranging from basic networking (DHCP, DNS and IP schemas) through to data resolution via SQL queries and stored procedures... Meet the company's SLA to ensure the highest and most efficient support is...
Salary: £30000 - £35000 per annum + competitive
Posted: 19 days ago

3x Software Support Technicians - £35,000

Bristol -
Computer Futures
Technology: SQL Server, DHCP, DNS, IP Schemas, Windows Desktop & Windows Server... Diagnose and resolve customer reported challenges ranging from basic networking (DHCP, DNS and IP schemas) through to data resolution via SQL queries and stored procedures... Meet the company's SLA to ensure the highest and most efficient support is...
Salary: £30000 - £35000 per annum + competitive
Posted: 2 hours ago

Technical Support. Windows Servers. Chippenham. £23-25k

Chippenham, Bath, Swindon, Melksham, Malmesbury,... -
XIST4 IT LIMITED
Commercial Windows Servers build, installation and support experience... LAN / WAN, TCP/IP etc... - Good understanding of Windows Desktop and Servers... As a Technical Support Engineer ( Windows Servers, Active Directory, LAN, WAN, Networking ) your responsibilities will include: - Assisting in delivering complex projects... - Providing LAN / WAN connectivity, networking, firewalls and security solutions.
Salary: £23-25,000 + Bens
Posted: 25 days ago

Service Desk Manager

Bristol, Avon -
Connectus
Responsible for incident, major incident and problem management processes. -Responsible for end-user configuration management processes including software deployment, patch management and ensuring hardware stock levels are maintained... -Strong educational background would be advantageous - preferably degree level. -ITIL management certification would be advantageous... -Knowledge of desktop hardware computing including MS...
Salary: £25000 - £35000 per annum
Posted: 2 days ago

Support Desk Manager - GBP35-40k - Bristol

Bristol -
Nigel Frank International Limited - Newcastle
Active Directory. - Windows Server. - SQL. - MCTS/MCITP... - Knowledge of CRM would be highly advantageous... Microsoft , Microsoft Technologies , Active Directory , Exchange , Support , 1st Line Support , 2nd Line Support , Support Manager , SQL , SQL Server , Infrastructure , Windows Server , Outlook , Office , Application Support , Support Analyst , Support Consultant , Microsoft Dynamics , Dynamics CRM , MS Dynamics CRM ,...
Posted: 18 days ago

Service Desk Leader - £30-35k - Bristol - MS Dynamics Training!

Bristol -
Nigel Frank International Limited - Newcastle
Active Directory. - Windows Server. - SQL. - MCTS/MCITP... - Knowledge of CRM would be highly advantageous... Microsoft , Microsoft Technologies , Active Directory , Exchange , Support , 1st Line Support , 2nd Line Support , Support Manager , SQL , SQL Server , Infrastructure , Windows Server , Outlook , Office , Application Support , Support Analyst , Support Consultant , Microsoft Dynamics , Dynamics CRM , MS Dynamics CRM ,...
Salary: £30000 - £35000 per annum
Posted: 15 days ago

IT Infrastructure Manager

Chippenham, Wiltshire -
Good Energy
Managing a team of Support Engineers, including managing performance, coaching, mentoring and leading by example... - Defining SLA’s and ensuring the delivery of appropriate service, support and information to all users... You will have a sound understanding of network, server and desktop environments and your technical skills will include some...
Salary: £Excellent
Posted: 18 days ago

IT Support Engineer

Chippenham, Wiltshire -
ITS
Proven experience using Microsoft based server operating systems... Proven experience using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation) Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. Good understanding of PC hardware set-up and configuration Firewall creation...
Salary: From £22,000 to £26,000 per annum
Posted: 5 days ago

Customer Support Advisor / Customer Service Advisor

Swindon, Wiltshire -
Networx Recruitment
You will manage queries and incidents to agreed SLA’s and use your knowledge and experience to manage telephone systems, email and other technology based systems throughout the business... You must be able to demonstrate excellent problem solving skills and a good working knowledge of the Microsoft suit of packages...
Salary: £15,000 - £20,000 per year
Posted: 2 days ago

IT/Application Support Analyst

Bath, Somerset -
Resource Solutions Group - Ascentric
We strive to achieve this by constantly listening to our clients, by focusing on service delivery and by constantly improving the breadth and depth of our platform proposition... Key Responsibilities: To provide technical support for applications to internal and external users in accordance with the IT SLA. Completing daily checks...
Salary: bonus + benefits
Posted: 3 days ago