Jobs 1 to 15 of 28

2nd Line Reporting Engineer

Chippenham, Wiltshire -
Sanderson
An exciting opportunity has arisen for a 2nd Line Reporting Engineer to work in a fast paced environment within a well established and expanding technologies organisation that offers a clear career path with progression opportunities. The role is for an enthusiastic and ambitious individual that is looking for a step...
Salary: £22000.00 - £26000.00 per annum + Good Benefits
Posted: Yesterday

2nd Line Support

Chippenham -
Hays IT - Uk Posting account
They will also need to ensure that calls are handled efficiently and within SLA time-scales, providing service managers and teams with call statistics, liaising with other areas of the business when required and escalating the calls that cannot be dealt with to the 3rd Line Support Team... They will...
Salary: £22000.00 - £26000.00 per annum + excellent benefits
Posted: 14 days ago

Technical Support. Windows Servers. Chippenham. £23-25k

Chippenham, Bath, Swindon, Melksham, Malmesbury,... -
XIST4 IT LIMITED
Level 2 Technical Support Engineer, Windows Servers, AD, Chippenham, £23-25,000... - Commercial Windows Servers build, installation and support experience... - Good understanding of Windows Desktop and Servers... - Experience of working with SLA's and any support ticketing systems... As a Level 2 Technical Support Engineer ( Windows Servers, Active Directory, LAN,...
Salary: £23-25,000
Posted: 4 days ago

Desk Based Service Manager

Bristol -
Capita - ITIN
Their objective is to ensure that best practice Service Delivery Management is being delivered to Clients; they are responsible for ensuring that all of Capita's contractual commitments are delivered against and that the overall service expectation to the client is exceeded where possible... * Take ownership of any support issues...
Salary: £25000.00 per annum
Posted: 25 days ago

Service Desk Manager / IT Support Manager Swindon

Swindon -
Hays IT - Uk Posting account
You will ensure that excellent levels of technical support and customer service are provided across the organisation and measure relevant SLA's and KPI's... The successful candidate is expected to have experience in all or most of the following: *Lead, schedule, develop and manage Desktop Support Analyst team *Manage...
Salary: £260 - £70000 per annum + Dependent on experience
Posted: 16 days ago

Infrastructure Engineer - VMware, Sharepoint

Exeter -
Reed Technology - UK Posting Account
Infrastructure Engineer / Infrastructure Consultant/ Sharepoint... Infrastructure Engineer / Consultant with a background in Sharepoint, Checkpoint and VMware required for a 6 month contract on £170 - £180 per day in Exeter for a fairly quick start... Products, specifically Windows Server and Professional Operating Systems, Exchange and Sharepoint (2 years). Understanding of Thin...
Rate: £170 - £180 per day
Posted: 21 days ago

Tech Support Team Lead

Bath, Avon -
Randstad Technologies
Network & Infrastructure Technical Support Team Leader. My client, a market leading, long established yet expanding services company based in Bath are currently recruiting for a Network & Infrastructure Technical Support Team Leader to join their team... The succesful candidate will be responsible for: - Managing a team of 9 IT Support Engineers. -...
Salary: £45000.00 per annum
Posted: 12 hours ago

Trainee Service Desk Analyst

Cheltenham -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... ideally some experience...
Rate: £12000.00 - £13000.00 per annum
Posted: 16 days ago

Service Desk Manager

Bristol, Avon -
Global Technology Solutions Ltd
Responsible for incident, major incident and problem management processes. *Responsible for end-user configuration management processes including software deployment, patch management and ensuring hardware stock levels are maintained... MCP or above... *Extensive knowledge of "end user" and desktop hardware computing including Microsoft Office suite, email, IM and CRM applications... Policy...
Salary: £29000 - £35000 per annum + bonus+benefits
Posted: 18 hours ago

IT/Application Support Analyst

Bath, Avon -
Resource Management
We strive to achieve this by constantly listening to our clients, by focusing on service delivery and by constantly improving the breadth and depth of our platform proposition... Key Responsibilities: To provide technical support for applications to internal and external users in accordance with the IT SLA... Experience of application...
Salary: £25000 - £30000 per annum + bonus + benefits
Posted: Yesterday

Support Team Manager - £35-40k - Bristol - MS Dynamics Training

Bristol -
Nigel Frank International Limited - Newcastle
Active Directory. - Windows Server. - SQL. - MCTS/MCITP... - Knowledge of CRM would be highly advantageous... Microsoft , Microsoft Technologies , Active Directory , Exchange , Support , 1st Line Support , 2nd Line Support , Support Manager , SQL , SQL Server , Infrastructure , Windows Server , Outlook , Office , Application Support , Support Analyst , Support Consultant , Microsoft Dynamics , Dynamics CRM , MS Dynamics CRM ,...
Salary: £35000 - £40000 per annum
Posted: 16 days ago

2nd Line Reporting Engineer

Chippenham -
360 Resourcing
Ensuring calls that are handed to them are handled efficiently and within SLA timescales. - Providing Service Managers and teams with call level statistics for management reporting... - Producing Root Cause Analysis [RCA] documentation in relation to incidents... - To respond to queries by reporting users and conduct further business analysis... - Technical understanding...
Salary: £22k - 28k per year
Posted: 2 days ago

Apprentice IT Support Call Handler

Bournemouth -
QA Apprenticeships
Our Smart Business Suite of applications combines core financial business accounting software systems, procurement software, human resource and payroll systems, with a range of collaborative, document management software and business intelligence software solutions... - Assign incident based on skill set, SLA and priority... - Experience using Microsoft Office (including Word, Excel and...
Salary: £11,000 per year
Posted: 21 days ago

2nd Line Support

Chippenham, Wiltshire -
Applied Card Technologies
Ensuring calls that are handed to them are handled efficiently and within SLA timescales. Providing Service Managers and teams with call level statistics for management reporting... Producing Root Cause Analysis [RCA] documentation in relation to incidents... To respond to queries by reporting users and conduct further business analysis... Technical understanding...
Salary: From £22,000 to £28,000 per annum + benefits
Posted: 14 days ago

Network and Infrastructure Support Team Leader

Bath, Avon -
Connectus
Monitor support queues to ensure adherence to SLA and ITIL principles and best practice... -Microsoft patches installation and scope of distribution... *Technical skills - sound general knowledge of the following: -Windows Server & Active Directory. -LAN and WAN technologies including TCP/IP and Cisco infrastructure. -Storage systems ideally NetApp. -Virtualisation based on...
Salary: £33000 - £44000 per annum
Posted: 3 days ago