Jobs 1 to 15 of 31

Head of 1st Line Support

Chippenham -
Hays IT - Uk Posting account
The role will report directly into the Director of Service Delivery and the 1st Line Support Manager will be responsible for running a team of first line support engineers... The main aspect of the role is to ensure that the service that is delivered to the client is managed to...
Salary: £28000.00 - £35000.00 per annum + excellent benefits
Posted: 8 days ago

Service Desk 1st Line Support Analyst

Swindon, Wiltshire -
Prolinx
General IT awareness o Microsoft Office 2010 suite o Windows desktop XP/7/8 o Active Directory experience Desirable Skills and Experience. Virtualisation experience (VMware, Citrix & Hyper-V) Server 2008 Active Directory. Remedy Service Desk tool. Solarwinds/SCOM monitoring tools. Experience of working within an ITIL environment... Excellent Time Management &...
Salary: Competitive, Depending on Experience
Posted: 21 days ago

1st Line Support Analyst

Exeter -
Capita - ITIN
This is a job opportunity within Capita, the UK's leading provider of business process management and integrated professional support service solutions... Assess business impact of IT Incidents and accurately assign SLA and follow escalation procedures as directed... To work under the direction of the CSC Manager and CSC Team...
Salary: £18000.00 - £18500.00 per annum
Posted: 13 days ago

Technical Support. Windows Servers. Chippenham. £23-25k

Chippenham, Wiltshire -
Xist4 IT Recruitment
Level 2 Technical Support Engineer, Windows Servers, AD, Chippenham, Wiltshire, £23-25,000... - Commercial Windows Servers build, installation and support experience... - Good understanding of Windows Desktop and Servers... - Experience of working with SLA's and any support ticketing systems... As a Level 2 Technical Support Engineer ( Windows Servers, Active Directory,...
Salary: £23-25,000
Posted: 15 hours ago

Desk Based Service Manager

Bristol -
Capita - ITIN
Their objective is to ensure that best practice Service Delivery Management is being delivered to Clients; they are responsible for ensuring that all of Capita's contractual commitments are delivered against and that the overall service expectation to the client is exceeded where possible... * Take ownership of any support issues...
Salary: £25000.00 per annum
Posted: 2 days ago

Infrastructure Engineer - VMware, Sharepoint

Exeter -
Reed Technology - UK Posting Account
Infrastructure Engineer / Infrastructure Consultant/ Sharepoint... Infrastructure Engineer / Consultant with a background in Sharepoint, Checkpoint and VMware required for a 6 month contract on £170 - £180 per day in Exeter for a fairly quick start... Products, specifically Windows Server and Professional Operating Systems, Exchange and Sharepoint (2 years). Understanding of Thin...
Rate: £170 - £180 per day
Posted: 19 days ago

Trainee Service Desk Analyst - Part Time

Cheltenham -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... ideally some experience...
Rate: £12000.00 - £13000.00 per annum + pro rata
Posted: 12 days ago

Service Manager

Gloucester, Gloucestershire -
Vodafone Group
your main responsibilities will involve: Take a proactive role in the bid management process to develop an understanding of the customers’ business issues and service level expectations As part of new service start-up, and in consultation with Product Managers, Operations, Assure, negotiate deliverable Service Level Agreements (SLAs) that where...
Posted: 11 days ago

Technical Consultant

Exeter -
Capita - ITIN
In depth and demonstrable knowledge of a wide range of Microsoft Products, specifically Windows Server and Professional Operating Systems, Exchange and SharePoint... Knowledge of Firewall and Encryption products, preferably Checkpoint and/or PIX... VMware. Knowledge of Solaris system administration. Knowledge of CISCO networking protocols. The following skills would equally be...
Rate: £150.00 - £180.00 per day
Posted: 26 days ago

Systems Support Engineer x 5 - Server / Backup

Exeter, Devon -
Capita Resourcing - IT Resourcing
Microsoft Office / Windows 2000/2003/2008 Server / NetBackup / BackupExec... Problem management and escalation within guidance of supervisor... Meeting SLA's as defined in the customer service delivery manual... Essential experience includes: Experience with Microsoft products (e.g... Windows 2000/2003/2008 Server) Experience of remote support of server operating systems...
Salary: £20000 - £20800 per annum + 20% shift allowance
Posted: 6 days ago

Service Desk Team Leader/Manager/Coordinator

Bristol -
Capita - ITIN
Their objective is to ensure that best practice Service Delivery Management is being delivered to Clients; they are responsible for ensuring that all of Capita's contractual commitments are delivered against and that the overall service expectation to the client is exceeded where possible. The Desk Based Service Manager works...
Salary: £25000.00 per annum
Posted: Yesterday

2nd Line Network Support Engineer

Bath -
Hays IT - Uk Posting account
2nd line Network Support CCNA MCSA Our prestigious client has an immediate and urgent requirement for an experienced Network Engineer to provide 2nd line support... - Work within an ITIL driven framework to ensure all IT projects, processes and procedures including Change Management are properly followed, fully documented and maintained... - Work...
Rate: £20.00 per hour
Posted: 27 days ago

Systems Administrator

Chippenham, Wiltshire -
Applied Card Technologies
The Role: A member of the 2nd Line Support Team providing first class operational support on live ACT products; including maintaining servers, managing back-ups, firmware maintenance and network administration... Configure and manage server and network monitoring system and respond appropriately to notifications. Perform on-going performance tuning, hardware upgrades,...
Salary: From £22,000 to £25,000 per annum
Posted: 22 days ago

Technical Operations Service Manager

Bristol, Avon -
Global Technology Solutions Ltd
As a Technical Operations Manager you will work within a busy Service Management team and be responsible for the smooth running of the IT department and will be responsible for ensuring all SLA's are met... What our client is looking for is a Service Manager with excellent ITIL experience,...
Salary: £33000 - £35000 per annum + bonus+ben
Posted: 20 hours ago

Service Delivery Manager (B2B) £40k, Chippenham.

Chippenham -
The People Network
This is an exceptional opportunity for a Service Delivery Manager with good B2B experience for this leading software technology company. In this role you will be responsible for ensuring that their service delivery performance is managed to ensure that SLA targets are achieved whilst maintaining customer satisfaction, gaining their trust...
Salary: £30000 - £40000 per annum + plus superb benefits
Posted: 15 days ago