Jobs 1 to 15 of 25

Service Desk Analyst (Windows, ITIL) - £21K

Cornwall -
Harvey Nash plc
The successful Service Desk Analyst will provide remote first line support to a large user base, working to SLA's and providing excellent customer service as well as resolving a high number of incidents (30-40 calls/day) at the first point of contact. In order to be successful Service...
Salary: £18000 - £21000 per annum
Posted: 5 days ago

Service Desk Manager (12mnth FTC)

Truro, Cornwall -
Harvey Nash plc
Service Desk Manager - (Windows, ITIL) - Truro - £35k... The Service Desk Manager will join the service management function and play a key role in delivering support to the business and customers and also ensure a quality customer services. The Service Desk Manager will lead a large team of Service Desk Analysts...
Salary: £30000 - £350000 per annum
Posted: 5 days ago

Service Desk Analyst

Swindon, Wiltshire -
Prolinx
Microsoft Office 2010 suite. Windows desktop XP/7/8. Active Directory experience. Desirable Skills and Experience: Virtualisation experience (VMware, Citrix & Hyper-V) Server 2008 Active Directory. Remedy Service Desk tool. Solarwinds/SCOM monitoring tools. Experience of working within an ITIL environment... Analytical & Problem solving skills. Excellent Time Management & organisational skills.
Salary: From £20,000 to £24,000 per annum
Posted: 6 days ago

3rd Line Support Engineer

Bristol, Avon -
Westek Recruitment
Skills & Experience Required: Experience in installing, configuring and maintaining; Servers, Hardware, and Network equipment (SCSI, RAID, Cisco devices & I/O topology) Extensive experience with Windows Server (2003/2008) & Desktop (Windows 7) Strong experience in maintaining virtual servers (VMware) Extensive experience with Active Directory. Experience with TCP/IP and other network...
Salary: £30000 - £40000 per annum + Benefits Package
Posted: 5 days ago

Server and Storage Engineer

Taunton, Somerset -
Hays Talent Solutions
Essential Experience - - Professional experience in a Windows Server/workstation, VMware and SAN environment, covering all aspects of technical support, operations and development... - ITIL environment with service level targets for incident, performance and change management... Essential Skills and Knowledge - - Extensive knowledge of Windows Server tools/technologies within a complex virtual computing...
Rate: £300.00 per day
Posted: 5 days ago

2nd line Support Engineer

Dorset -
Hays IT - Uk Posting account
Experience of troubleshooting TCP/IP, DNS etc * Experience of working on Microsoft 2003/2008/SBS/TS server installation projects * Essential working knowledge of: Ms Office; Windows 7, 8 * Knowledge of server technology, including MS Exchange * Experience of Active Directory and group policies * Experience with ADSL, EFM and leased line technology *...
Rate: £100.00 - £130.00 per day
Posted: Yesterday

Service Manager (Relationship Manager) - IT Services

Clevedon, North Somerset -
Genium Selection
Great opportunity to join innovative IT Services company to manage customer relationships and service management... This includes: - Service Level Management - formulating and agreeing SLA structure, OLA within Network Services, Service Level improvement plans... - Performance Review against SLA’s and OLA’s and provide reports on service performance & achievements... Our client...
Salary: £30,000 - £40,000 per year
Posted: Yesterday

Desktop Engineer (Windows 7 Rollout) - Bristol - 3 Mths

Bristol -
Computer Futures
Desktop Engineer is required for a 3 month contract in Bristol to assist with a major Windows 7 Rollout... You will be working in a desktop engineer team to carry out BAU support in a current XP environment and assisting with rollout of 1000 windows 7 devices in a large...
Rate: £125 - £175 per day
Posted: 20 days ago

Senior Incident Analyst (Bristol)

Bristol, Avon -
EE
Reporting to the TOC ITIL Resource Manager, you'll make sure the ITIL-based incident management process is followed to a tee. Reducing the impact of issues on both customers and the business will be your responsibility - ensuring all incidents are dealt within SLA timescales... Make sure incidents are resolved...
Salary: Competitive + Benefits
Posted: 18 days ago

ITIL Service Desk Manager - Bristol - £40,000

Bristol -
Computer Futures
Excellent report writing & numerical analysis skills... High level of familiarity with ITIL processes. Experience configuring/developing processes within IT Service Management software. Excellent configuration/troubleshooting, analytical and diagnostic skills... Ownership and development of all Service Desk related process, policy and procedure documentation (including, but not limited to, Incident Management, Joiners,...
Salary: £45000 - £50000 per annum + competitive
Posted: 20 hours ago

Senior Incident Analyst (Network, Support, Incident Management)

Bristol -
Everything Everywhere
Key Skills: Incident Management, Call Centre Support, IT Infrastructure... Reporting to the TOC ITIL Resource Manager, you'll make sure the ITIL-based incident management process is followed to a tee. Reducing the impact of issues on both customers and the business will be your responsibility - ensuring all incidents are...
Salary: Competitive + Bens
Posted: 19 days ago

Network Security Engineer

Taunton, Somerset -
Hays Talent Solutions
Our client, a leading provider of IT services and solutions, is currently looking for a Network Security Engineer to join their team at a customer site in Taunton... Key Skills - - Cisco platform experience, Experience of network security including firewalls, VPN'S... - Ability to demonstrate and implement ITIL based best practices... -...
Rate: £350.00 per day
Posted: 5 days ago

Systems Engineer (VMware, Storage, SAN) - Bristol or Gloucester

Bristol -
Ampersand Consulting
Ensure platforms are available within SLA... Requirements for the Systems Engineer (VMware, Storage, SAN) role: Experience within a Managed Service Provider or large enterprise. Windows Server 2003, 2008, 2012. Active Directory, Exchange Server 2007, 2010, 2013, SQL. Storage (HP, 3Par, Data Domain) SANs. HP servers and blades. Virtualisation (VMware, Hyper-...
Salary: £36000 - £42000 per annum + Benefits
Posted: 15 days ago

IT Operations Team Leader

Gloucester, Gloucestershire -
Fasthosts Internet Limited
Infrastructure Management - You’ll provide management of all IT Operations Daily Tasks eg... Monitoring - You’ll investigate any alerts and issues identified by our monitoring systems, and provide appropriate responses in line with the organisations Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). Where monitoring is not...
Salary: Competitive
Posted: 7 days ago

Service Desk/ Helpdesk Manager - Bristol (£40,000)

Bristol, Avon -
Opus Recruitment Solutions Ltd
ITIL Service Desk Manager - Bristol. Our client is a leading commercial Legal Practice who is looking for an ITIL qualified Service Desk Manager with appreciable experience of working as a Service Desk Manager within an ITIL environment based in their Head Office in Bristol... The Service Desk Manager is an...
Salary: £35000 - £40000 per annum
Posted: 6 days ago