Jobs 1 to 15 of 40

Service Desk / 1st Line Support

Tewkesbury, Gloucestershire -
Connectus
Working for a small, highly dynamic company, you will be providing support and service to all customer enquires through a centralised service desk in accordance to pre-defined SLA's. You will be undertaking 1st Line responsibilities including recording incidents, problems and changes on the IT Service Desk and escalating...
Rate: £24000 - £27000 per annum
Posted: 8 hours ago

Head of 1st Line Support

Chippenham -
Hays IT - Uk Posting account
The role will report directly into the Director of Service Delivery and the 1st Line Support Manager will be responsible for running a team of first line support engineers... The main aspect of the role is to ensure that the service that is delivered to the client is managed to...
Salary: £28000.00 - £35000.00 per annum + excellent benefits
Posted: 10 hours ago

Service Desk Analyst

Gloucestershire -
Sanderson
Our client is currently on the look out for a Service Desk Analyst to work on a 6 month contract in Gloucestershire. This is a rare opportunity for candidates to obtain SC clearance. The successful candidate must have the following experience and skills: Provide Support from a centralised service desk...
Posted: 9 hours ago

1st Line Support Analyst

Exeter -
Capita - ITIN
This is a job opportunity within Capita, the UK's leading provider of business process management and integrated professional support service solutions... Assess business impact of IT Incidents and accurately assign SLA and follow escalation procedures as directed... To work under the direction of the CSC Manager and CSC Team...
Salary: £18000.00 - £18500.00 per annum
Posted: 6 days ago

Service Desk 1st Line Support Analyst

Swindon, Wiltshire -
Prolinx
General IT awareness o Microsoft Office 2010 suite o Windows desktop XP/7/8 o Active Directory experience Desirable Skills and Experience. Virtualisation experience (VMware, Citrix & Hyper-V) Server 2008 Active Directory. Remedy Service Desk tool. Solarwinds/SCOM monitoring tools. Experience of working within an ITIL environment... Excellent Time Management &...
Salary: Competitive, Depending on Experience
Posted: 13 days ago

Technical Support. Windows Servers. Chippenham. £23-25k

Chippenham, Wiltshire -
Xist4 IT Recruitment
Level 2 Technical Support Engineer, Windows Servers, AD, Chippenham, Wiltshire, £23-25,000... - Commercial Windows Servers build, installation and support experience... - Good understanding of Windows Desktop and Servers... - Experience of working with SLA's and any support ticketing systems... As a Level 2 Technical Support Engineer ( Windows Servers, Active Directory,...
Salary: £23-25,000
Posted: 5 days ago

Infrastructure Engineer - VMware, Sharepoint

Exeter -
Reed Technology - UK Posting Account
Infrastructure Engineer / Infrastructure Consultant/ Sharepoint... Infrastructure Engineer / Consultant with a background in Sharepoint, Checkpoint and VMware required for a 6 month contract on £170 - £180 per day in Exeter for a fairly quick start... Products, specifically Windows Server and Professional Operating Systems, Exchange and Sharepoint (2 years). Understanding of Thin...
Rate: £170 - £180 per day
Posted: 12 days ago

Application Support Analyst

Bath, Somerset -
Resource Solutions Group - Ascentric
We strive to achieve this by constantly listening to our clients, by focusing on service delivery and by constantly improving the breadth and depth of our platform proposition... Key Responsibilities: To provide technical support for applications to internal and external users in accordance with the IT SLA... Experience of application...
Salary: bonus + benefits
Posted: 4 days ago

Trainee Service Desk Analyst - Part Time

Cheltenham -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... ideally some experience...
Rate: £12000.00 - £13000.00 per annum + pro rata
Posted: 4 days ago

Application Support Analyst

Bath, Avon -
Resource Management
We strive to achieve this by constantly listening to our clients, by focusing on service delivery and by constantly improving the breadth and depth of our platform proposition... Key Responsibilities: To provide technical support for applications to internal and external users in accordance with the IT SLA... Experience of application...
Salary: £25000 - £30000 per annum + bonus + benefits
Posted: 6 days ago

Service Manager

Gloucester, Gloucestershire -
Vodafone Group
your main responsibilities will involve: Take a proactive role in the bid management process to develop an understanding of the customers’ business issues and service level expectations As part of new service start-up, and in consultation with Product Managers, Operations, Assure, negotiate deliverable Service Level Agreements (SLAs) that where...
Posted: 4 days ago

Technical Consultant

Exeter -
Capita - ITIN
In depth and demonstrable knowledge of a wide range of Microsoft Products, specifically Windows Server and Professional Operating Systems, Exchange and SharePoint... Knowledge of Firewall and Encryption products, preferably Checkpoint and/or PIX... VMware. Knowledge of Solaris system administration. Knowledge of CISCO networking protocols. The following skills would equally be...
Rate: £150.00 - £180.00 per day
Posted: 18 days ago

Second line Helpdesk/ / remote Support / Server Engineer

Chippenham, Wiltshire -
Global Technology Solutions Ltd
Working as part a team to ensure the use of best practice in implementation approach, risk management and change control management within the SLA contract... *Proven experience using Microsoft based server operating systems - 2003 / 2008 / 2010... *Proven experience using Microsoft based desktop operating system - Windows XP / Vista / W7... environment (permissions,...
Salary: £20000 - £26000 per annum + ben+training
Posted: 12 hours ago

1st Line Support Manager

Chippenham, Wiltshire -
360 Resourcing Solutions
Reporting into the Director of Service Delivery, the 1st Line Support Manager will be responsible for managing a team of first line support engineers, providing a first class service to our external customer base. The key aspect to this role is ensuring that our service delivery is managed to ensure...
Salary: £28k - 33k per year
Posted: 2 hours ago

2nd Line Network Support Engineer

Bath -
Hays IT - Uk Posting account
2nd line Network Support CCNA MCSA Our prestigious client has an immediate and urgent requirement for an experienced Network Engineer to provide 2nd line support... - Work within an ITIL driven framework to ensure all IT projects, processes and procedures including Change Management are properly followed, fully documented and maintained... - Work...
Rate: £20.00 per hour
Posted: 20 days ago