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This section looks at the demand for the 2nd Line Support role in IT jobs within the Basingstoke region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to 25 Jul 2008Same period last year
Rank7372
Rank change on same period last yearDown-1
Matching permanent IT job ads342
As % of all UK permanent IT job ads sampled0.018 %0.001 %
As % of the category below2.403 %0.222 %
Salaries quoted242
Average minimum salary£25,229£18,000
Average salary£26,521£20,250
% change on same period last year+30.96 %
Average maximum salary£27,813£22,500
UK excluding London average salary£24,794£24,823
% change on same period last year-0.11 %
Basingstoke IT Job Market, Job TitlesJob Titles
Basingstoke
Matching permanent IT job ads1415901
As % of all UK permanent IT job ads sampled0.747 %0.369 %
Salaries quoted1082699
Average minimum salary£35,106£36,085
Average salary£38,343£38,443
% change on same period last year-0.25 %
Average maximum salary£41,581£40,801
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
2nd Line Support Hampshire2nd Line Support
Hampshire

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support across the Basingstoke region as a proportion of the total demand within the Job Titles category.

Basingstoke 2nd Line Support Demand Trend

2nd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Basingstoke region.

Basingstoke 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support across the Basingstoke region over the 3 months to 25 July 2008.

Basingstoke 2nd Line Support Salary Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Basingstoke region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

136 (59.02 %)Windows
223 (37.70 %)MS Office
317 (27.87 %)Active Directory
415 (24.59 %)TCP/IP
514 (22.95 %)Microsoft
514 (22.95 %)CCNA
514 (22.95 %)MCSE
514 (22.95 %)Cisco Certification
514 (22.95 %)Microsoft Certification
612 (19.67 %)Blackberry
612 (19.67 %)SQL
612 (19.67 %)Windows XP
711 (18.03 %)ISDN
711 (18.03 %)LAN
711 (18.03 %)WAN
711 (18.03 %)Windows 2000
711 (18.03 %)Cisco
711 (18.03 %)Finance
810 (16.39 %)Law
810 (16.39 %)Legal
810 (16.39 %)Windows Server 2003
810 (16.39 %)MS Excel
99 (14.75 %)IIS
99 (14.75 %)DNS
99 (14.75 %)Compaq
99 (14.75 %)Intel
99 (14.75 %)Intranet
99 (14.75 %)Extranet
99 (14.75 %)Project Management
99 (14.75 %)DMZ

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Basingstoke region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Basingstoke IT Job Market, Application DevelopmentApplication Development
11 (1.639 %).NET
Basingstoke IT Job Market, Application PlatformsApplication Platforms
19 (14.75 %)IIS
24 (6.557 %)MS Exchange
32 (3.279 %)SharePoint
Basingstoke IT Job Market, ApplicationsApplications
123 (37.70 %)MS Office
210 (16.39 %)MS Excel
Basingstoke IT Job Market, Business ApplicationsBusiness Applications
13 (4.918 %)Dynamics CRM
21 (1.639 %)Microsoft CRM
Basingstoke IT Job Market, Communications & NetworkingCommunications & Networking
115 (24.59 %)TCP/IP
211 (18.03 %)ISDN
211 (18.03 %)LAN
211 (18.03 %)WAN
39 (14.75 %)DNS
39 (14.75 %)DMZ
39 (14.75 %)Intranet
39 (14.75 %)Extranet
41 (1.639 %)Wireless
Basingstoke IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
12 (3.279 %)SQL Server
12 (3.279 %)SQL Server 7
12 (3.279 %)SQL Server 2000
Basingstoke IT Job Market, Development ApplicationsDevelopment Applications
16 (9.836 %)Flash
Basingstoke IT Job Market, GeneralGeneral
111 (18.03 %)Finance
210 (16.39 %)Law
210 (16.39 %)Legal
33 (4.918 %)Telecoms
42 (3.279 %)Manufacturing
51 (1.639 %)Multimedia
51 (1.639 %)Pensions
Basingstoke IT Job Market, MiscellaneousMiscellaneous
112 (19.67 %)Blackberry
29 (14.75 %)Clustering
Basingstoke IT Job Market, Operating SystemsOperating Systems
136 (59.02 %)Windows
212 (19.67 %)Windows XP
311 (18.03 %)Windows 2000
410 (16.39 %)Windows Server 2003
58 (13.11 %)Linux
62 (3.279 %)UNIX
71 (1.639 %)Windows Mobile
Basingstoke IT Job Market, Processes & MethodologiesProcesses & Methodologies
19 (14.75 %)Project Management
19 (14.75 %)Disaster Recovery
19 (14.75 %)Migration
28 (13.11 %)ITIL
33 (4.918 %)CRM
41 (1.639 %)Service Delivery
Basingstoke IT Job Market, Programming LanguagesProgramming Languages
112 (19.67 %)SQL
23 (4.918 %)C
31 (1.639 %)Java
Basingstoke IT Job Market, QualificationsQualifications
114 (22.95 %)CCNA
114 (22.95 %)Cisco Certification
114 (22.95 %)Microsoft Certification
114 (22.95 %)MCSE
25 (8.197 %)MCP
34 (6.557 %)Degree
34 (6.557 %)MOS
43 (4.918 %)JNCIS
43 (4.918 %)CCNP
51 (1.639 %)ITIL Certification
Basingstoke IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
14 (6.557 %)SLA
Basingstoke IT Job Market, System SoftwareSystem Software
117 (27.87 %)Active Directory
Basingstoke IT Job Market, Systems ManagementSystems Management
19 (14.75 %)CA SiteMinder
Basingstoke IT Job Market, VendorsVendors
114 (22.95 %)Microsoft
211 (18.03 %)Cisco
39 (14.75 %)Compaq
39 (14.75 %)Intel
43 (4.918 %)Juniper
52 (3.279 %)Novell
61 (1.639 %)Apple
61 (1.639 %)Sony
61 (1.639 %)Citrix
61 (1.639 %)Adobe
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