The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 61 67 82
Rank change year-on-year
+6 +15
Permanent jobs requiring a 2nd Line Support 8 6 3
As % of all permanent IT jobs located in Basingstoke 1.32% 1.07% 0.35%
As % of the Job Titles category 1.37% 1.10% 0.37%
Number of salaries quoted 6 6 3
Average salary £28,250 £31,250 £20,000
Average salary % change year-on-year
-9.60% +56.25%
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
584 545 817
As % of all permanent IT jobs located in Basingstoke 96.21% 96.98% 95.78%
Number of salaries quoted 479 382 663
Average salary £39,500 £40,000 £40,000
Average salary % change year-on-year
-1.25% -
90% offered a salary of more than £24,500 £22,500 £29,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Basingstoke

2nd Line Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Basingstoke region.

2nd Line Support Salary Trend in Basingstoke

2nd Line Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 19 December 2014, IT jobs across the Basingstoke region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 8 (61.54%) Windows
2 6 (46.15%) ITIL
2 6 (46.15%) SLA
3 5 (38.46%) Service Delivery
4 4 (30.77%) Microsoft
4 4 (30.77%) MS Office
5 3 (23.08%) Windows XP
5 3 (23.08%) Windows 7
5 3 (23.08%) Windows 8
5 3 (23.08%) MCTS
5 3 (23.08%) Degree
5 3 (23.08%) Microsoft Certification
5 3 (23.08%) Office 365
6 2 (15.38%) ISO 8583
6 2 (15.38%) WebSphere MQ
6 2 (15.38%) WebSphere
6 2 (15.38%) Client/Server
6 2 (15.38%) Management Information System
6 2 (15.38%) Clustering
6 2 (15.38%) PDA
6 2 (15.38%) Computer Science
6 2 (15.38%) BASE24
6 2 (15.38%) Active Directory
6 2 (15.38%) Tivoli
6 2 (15.38%) Control-M
6 2 (15.38%) Back Office
6 2 (15.38%) Perl
6 2 (15.38%) SQL
6 2 (15.38%) VoIP
6 2 (15.38%) Android

2nd Line Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 19 December 2014, IT jobs across the Basingstoke region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) WebSphere
Applications
1 4 (30.77%) MS Office
Business Applications
1 2 (15.38%) BASE24
Cloud Services
1 3 (23.08%) Office 365
Communications & Networking
1 2 (15.38%) VoIP
2 1 (7.69%) WLAN
2 1 (7.69%) WAN
2 1 (7.69%) DHCP
2 1 (7.69%) SNMP
2 1 (7.69%) TCP/IP
2 1 (7.69%) DNS
2 1 (7.69%) Firewall
2 1 (7.69%) Wireless
2 1 (7.69%) IP Telephony
2 1 (7.69%) VLAN
2 1 (7.69%) LAN
Database & Business Intelligence
1 1 (7.69%) MySQL
General
1 2 (15.38%) Back Office
2 1 (7.69%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (15.38%) WebSphere MQ
Miscellaneous
1 2 (15.38%) Client/Server
1 2 (15.38%) Management Information System
1 2 (15.38%) Clustering
1 2 (15.38%) PDA
1 2 (15.38%) Computer Science
Operating Systems
1 8 (61.54%) Windows
2 3 (23.08%) Windows XP
2 3 (23.08%) Windows 7
2 3 (23.08%) Windows 8
3 2 (15.38%) Android
3 2 (15.38%) UNIX
Processes & Methodologies
1 6 (46.15%) ITIL
2 5 (38.46%) Service Delivery
3 2 (15.38%) Change Management
3 2 (15.38%) Problem Management
3 2 (15.38%) Line Management
4 1 (7.69%) CRM
Programming Languages
1 2 (15.38%) Perl
1 2 (15.38%) SQL
Qualifications
1 3 (23.08%) Microsoft Certification
1 3 (23.08%) MCTS
1 3 (23.08%) Degree
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
2 1 (7.69%) ITIL Certification
2 1 (7.69%) CCNA
2 1 (7.69%) Cisco Certification
Quality Assurance & Compliance
1 6 (46.15%) SLA
2 2 (15.38%) ISO 8583
System Software
1 2 (15.38%) Active Directory
Systems Management
1 2 (15.38%) Tivoli
1 2 (15.38%) Control-M
Vendors
1 4 (30.77%) Microsoft
2 2 (15.38%) Cisco
2 2 (15.38%) Ab Initio
3 1 (7.69%) HP
3 1 (7.69%) Juniper
3 1 (7.69%) Salesforce.com