The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 54 78 76
Rank change year-on-year
+24 -2
Permanent jobs requiring a 2nd Line Support 3 5 3
As % of all permanent IT jobs located in Basingstoke 0.67% 0.68% 0.46%
As % of the Job Titles category 0.70% 0.74% 0.48%
Number of salaries quoted 3 3 3
Average salary £24,500 £29,500 £22,500
Average salary % change year-on-year
-16.94% +31.11%
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
427 676 624
As % of all permanent IT jobs located in Basingstoke 95.74% 92.60% 96.30%
Number of salaries quoted 326 507 472
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £24,500 £26,500 £23,500
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Basingstoke

2nd Line Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Basingstoke region.

2nd Line Support Salary Trend in Basingstoke

2nd Line Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 31 August 2015, IT jobs across the Basingstoke region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (58.33%) Windows
2 6 (50.00%) MS Office
2 6 (50.00%) MS Exchange
2 6 (50.00%) Microsoft
2 6 (50.00%) Active Directory
3 5 (41.67%) Citrix
3 5 (41.67%) Crystal Reports
3 5 (41.67%) CAFM
3 5 (41.67%) QlikView
3 5 (41.67%) Windows Server 2008
3 5 (41.67%) Windows Server 2012
4 3 (25.00%) Thin Client
4 3 (25.00%) Windows Server 2003
4 3 (25.00%) ITIL
4 3 (25.00%) Windows XP
4 3 (25.00%) DNS
4 3 (25.00%) DHCP
4 3 (25.00%) Windows 7
4 3 (25.00%) XenApp
4 3 (25.00%) Fat Client
4 3 (25.00%) Windows 8
5 2 (16.67%) VMware Infrastructure
5 2 (16.67%) Cisco ASA
5 2 (16.67%) VMware ESXi
5 2 (16.67%) Exchange Server 2010
5 2 (16.67%) TCP/IP
5 2 (16.67%) VPN
5 2 (16.67%) LAN
5 2 (16.67%) WAN
5 2 (16.67%) SLA

2nd Line Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 31 August 2015, IT jobs across the Basingstoke region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (50.00%) MS Exchange
2 2 (16.67%) Blackberry Enterprise Server
2 2 (16.67%) Exchange Server 2010
Applications
1 6 (50.00%) MS Office
2 2 (16.67%) MS Excel
Communications & Networking
1 3 (25.00%) DHCP
1 3 (25.00%) DNS
2 2 (16.67%) VLAN
2 2 (16.67%) Cisco ASA
2 2 (16.67%) TCP/IP
2 2 (16.67%) VPN
2 2 (16.67%) LAN
2 2 (16.67%) WAN
Database & Business Intelligence
1 5 (41.67%) Crystal Reports
1 5 (41.67%) QlikView
Miscellaneous
1 3 (25.00%) Thin Client
1 3 (25.00%) Fat Client
2 2 (16.67%) Blackberry
Operating Systems
1 7 (58.33%) Windows
2 5 (41.67%) Windows Server 2008
2 5 (41.67%) Windows Server 2012
3 3 (25.00%) Windows 7
3 3 (25.00%) Windows 8
3 3 (25.00%) Windows XP
3 3 (25.00%) Windows Server 2003
4 1 (8.33%) Linux
Processes & Methodologies
1 5 (41.67%) CAFM
2 3 (25.00%) ITIL
3 1 (8.33%) Network Management
Qualifications
1 2 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 6 (50.00%) Active Directory
2 3 (25.00%) XenApp
3 2 (16.67%) VMware ESXi
3 2 (16.67%) VMware ESX
3 2 (16.67%) VMware Infrastructure
Systems Management
1 1 (8.33%) SCCM
Vendors
1 6 (50.00%) Microsoft
2 5 (41.67%) Citrix
3 2 (16.67%) VMware
3 2 (16.67%) HP
3 2 (16.67%) Cisco
4 1 (8.33%) Sybase
4 1 (8.33%) Infoblox
4 1 (8.33%) Alcatel-Lucent