The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bedfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 76 50 55
Rank change year-on-year
-26 +5
Permanent jobs citing Service Management 20 38 46
As % of all permanent IT jobs located in Bedfordshire 1.77% 3.93% 4.30%
As % of the Processes & Methodologies category 2.19% 4.80% 5.64%
Number of salaries quoted 20 33 46
Average salary £47,500 £44,500 £40,000
Average salary % change year-on-year
+6.74% +11.25%
90% offered a salary of more than £31,750 £29,100 £35,000
10% offered a salary of more than £47,750 £50,000 £52,500
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bedfordshire region.

Processes & Methodologies Category
Bedfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
912 791 815
As % of all permanent IT jobs located in Bedfordshire 80.57% 81.71% 76.24%
Number of salaries quoted 742 727 718
Average salary £46,000 £45,000 £45,000
Average salary % change year-on-year
+2.22% -
90% offered a salary of more than £32,500 £27,500 £31,150
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Bedfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bedfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bedfordshire

Service Management
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bedfordshire region.

Service Management Salary Trend in Bedfordshire

Service Management
Salary Histogram in Bedfordshire

This chart provides a salary histogram for IT jobs citing Service Management across the Bedfordshire region over the 3 months to 17 September 2014.

Service Management Salary Histogram in Bedfordshire

Service Management
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Bedfordshire region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton -21 10 £40,000 -10.11%
Bedford -7 2 £36,250 +20.83%
Service Management
East of England

Service Management
Top 30 Related IT Skills in Bedfordshire

For the 6 months to 17 September 2014, IT jobs across the Bedfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 22 (62.86%) ITIL
2 17 (48.57%) SLA
3 11 (31.43%) UNIX
4 10 (28.57%) Java
4 10 (28.57%) Oracle
4 10 (28.57%) Linux
4 10 (28.57%) Apache
4 10 (28.57%) Tomcat
4 10 (28.57%) Change Management
4 10 (28.57%) Finance
5 9 (25.71%) PL/SQL
5 9 (25.71%) SQL
5 9 (25.71%) J2EE
5 9 (25.71%) Solaris
6 8 (22.86%) MySQL
6 8 (22.86%) SQL Server
6 8 (22.86%) IIS
6 8 (22.86%) Incident Management
7 7 (20.00%) WebLogic
7 7 (20.00%) SAP
7 7 (20.00%) CRM
7 7 (20.00%) Shell Script
7 7 (20.00%) Service Delivery
8 6 (17.14%) ABAP
8 6 (17.14%) Data Warehouse
8 6 (17.14%) Data Modelling
8 6 (17.14%) Business Intelligence
8 6 (17.14%) Hyperion
8 6 (17.14%) SAP BW
8 6 (17.14%) SAP BI

Service Management
Top Related IT Skills in Bedfordshire by Category

For the 6 months to 17 September 2014, IT jobs across the Bedfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (28.57%) Apache
1 10 (28.57%) Tomcat
2 8 (22.86%) IIS
3 7 (20.00%) WebLogic
4 1 (2.86%) SharePoint
4 1 (2.86%) SAS
4 1 (2.86%) ColdFusion
4 1 (2.86%) Liferay
Applications
1 5 (14.29%) MS Excel
2 4 (11.43%) MS Office
Business Applications
1 6 (17.14%) SAP CRM
1 6 (17.14%) HFM
Cloud Services
1 1 (2.86%) SaaS
Communications & Networking
1 2 (5.71%) Internet
2 1 (2.86%) Firewall
2 1 (2.86%) LAN
2 1 (2.86%) WAN
2 1 (2.86%) VPN
2 1 (2.86%) DNS
Database & Business Intelligence
1 8 (22.86%) MySQL
1 8 (22.86%) SQL Server
2 6 (17.14%) Data Warehouse
2 6 (17.14%) SAP BW
2 6 (17.14%) SAP BI
2 6 (17.14%) SAP HANA
Development Applications
1 1 (2.86%) JMeter
1 1 (2.86%) Selenium
General
1 10 (28.57%) Finance
2 5 (14.29%) Telecoms
3 3 (8.57%) Banking
4 2 (5.71%) Retail
Job Titles
1 14 (40.00%) Analyst
2 10 (28.57%) Applications Support
3 9 (25.71%) Support Analyst
3 9 (25.71%) Applications Support Analyst
4 6 (17.14%) Solutions Architect
4 6 (17.14%) Architect
4 6 (17.14%) Business Intelligence Architect
5 5 (14.29%) Delivery Manager
6 4 (11.43%) Service Manager
7 3 (8.57%) Change Analyst
8 2 (5.71%) Senior Analyst
8 2 (5.71%) Capacity Planning Manager
8 2 (5.71%) Incident Manager
8 2 (5.71%) Senior Support Analyst
8 2 (5.71%) Planning Manager
8 2 (5.71%) Service Planning Manager
8 2 (5.71%) Senior Applications Support Analyst
8 2 (5.71%) Service Design Manager
9 1 (2.86%) Service Performance Analyst
9 1 (2.86%) Applications Manager
Libraries, Frameworks & Software Standards
1 9 (25.71%) J2EE
2 1 (2.86%) .NET
Miscellaneous
1 2 (5.71%) iSeries
2 1 (2.86%) Computer Science
2 1 (2.86%) Wiki
Operating Systems
1 11 (31.43%) UNIX
2 10 (28.57%) Linux
3 9 (25.71%) Solaris
4 1 (2.86%) Windows
Processes & Methodologies
1 22 (62.86%) ITIL
2 10 (28.57%) Change Management
3 8 (22.86%) Incident Management
4 7 (20.00%) CRM
4 7 (20.00%) Service Delivery
5 6 (17.14%) Data Modelling
5 6 (17.14%) Business Intelligence
5 6 (17.14%) Project Management
5 6 (17.14%) Data Security
6 4 (11.43%) Release Management
6 4 (11.43%) Performance Management
7 3 (8.57%) Capacity Management
7 3 (8.57%) Stakeholder Management
8 2 (5.71%) ITSM
8 2 (5.71%) ERP
8 2 (5.71%) PRINCE2
8 2 (5.71%) People Management
8 2 (5.71%) Capacity Planning
8 2 (5.71%) ITIL V3
9 1 (2.86%) Performance Improvement
Programming Languages
1 10 (28.57%) Java
2 9 (25.71%) PL/SQL
2 9 (25.71%) SQL
3 7 (20.00%) Shell Script
4 6 (17.14%) ABAP
5 1 (2.86%) VBScript
Qualifications
1 2 (5.71%) ITIL Certification
2 1 (2.86%) Degree
2 1 (2.86%) CCNA
2 1 (2.86%) Cisco Certification
Quality Assurance & Compliance
1 17 (48.57%) SLA
Systems Management
1 1 (2.86%) Nagios
Vendors
1 10 (28.57%) Oracle
2 7 (20.00%) SAP
3 6 (17.14%) Hyperion
4 3 (8.57%) ServiceNow
5 2 (5.71%) Intel
6 1 (2.86%) CheckPoint
6 1 (2.86%) Salesforce.com
6 1 (2.86%) Nimsoft
6 1 (2.86%) JBoss
6 1 (2.86%) Cisco