The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 131 144 177
Rank change year-on-year
+13 +33
Permanent jobs citing Service Management 141 135 80
As % of all permanent IT jobs located in the East of England 1.88% 1.69% 1.04%
As % of the Processes & Methodologies category 2.30% 2.11% 1.33%
Number of salaries quoted 116 100 70
Average salary £50,000 £47,500 £44,500
Average salary % change year-on-year
+5.26% +6.74%
90% offered a salary of more than £32,500 £24,500 £20,450
10% offered a salary of more than £67,500 £67,500 £57,500
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6139 6406 6004
As % of all permanent IT jobs located in the East of England 81.76% 80.33% 78.38%
Number of salaries quoted 5092 5261 5037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £30,500 £31,000 £30,000
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 31 July 2015.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -16 39 £50,000 - 7
Cambridgeshire +12 36 £55,000 +71.87% 5
Essex +7 34 £48,000 -12.72% 2
Bedfordshire 0 20 £40,250 -17.43% 3
Suffolk -5 11 £50,000 -4.76% 1
Norfolk -1 1 £32,500 -44.20%
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2015, IT jobs across the East of England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 202 (68.94%) ITIL
2 65 (22.18%) Service Delivery
3 59 (20.14%) ITSM
4 49 (16.72%) Project Management
5 46 (15.70%) Windows
6 44 (15.02%) Microsoft
7 43 (14.68%) ITIL Certification
8 40 (13.65%) MS Office
8 40 (13.65%) SAP
9 38 (12.97%) Problem Management
10 37 (12.63%) SLA
11 36 (12.29%) SQL
12 35 (11.95%) PRINCE2
13 34 (11.60%) Analytical Skills
14 33 (11.26%) MS Excel
15 32 (10.92%) ERP
16 31 (10.58%) Linux
17 30 (10.24%) Configuration Management
17 30 (10.24%) Finance
18 29 (9.90%) Change Management
19 27 (9.22%) Stakeholder Management
19 27 (9.22%) SQL Server
20 25 (8.53%) Degree
20 25 (8.53%) Continuous Improvement
21 24 (8.19%) Incident Management
21 24 (8.19%) Asset Management
22 21 (7.17%) Agile Software Development
22 21 (7.17%) CMDB
23 19 (6.48%) Active Directory
23 19 (6.48%) Release Management

Service Management
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2015, IT jobs across the East of England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (4.44%) IIS
2 10 (3.41%) Apache
2 10 (3.41%) Tomcat
3 9 (3.07%) SAS
3 9 (3.07%) WebLogic
4 8 (2.73%) MS Exchange
5 7 (2.39%) Blackberry Enterprise Server
6 5 (1.71%) SharePoint
7 4 (1.37%) WebSphere Application Server
7 4 (1.37%) WebSphere
8 2 (0.68%) Lotus Domino
8 2 (0.68%) BizTalk Server
Applications
1 40 (13.65%) MS Office
2 33 (11.26%) MS Excel
3 9 (3.07%) MS Visio
4 7 (2.39%) MS PowerPoint
Business Applications
1 17 (5.80%) SAP ERP
2 16 (5.46%) Remedy ITSM
3 9 (3.07%) SAP MM
3 9 (3.07%) SAP CS
4 4 (1.37%) Maximo
4 4 (1.37%) SAP SM
5 2 (0.68%) Oracle 11i
5 2 (0.68%) SAP Business One
5 2 (0.68%) Cognos Business Intelligence
6 1 (0.34%) Cognos Planning
6 1 (0.34%) Sentinel
Cloud Services
1 11 (3.75%) Amazon AWS
2 10 (3.41%) SaaS
3 7 (2.39%) AWS CloudFormation
4 2 (0.68%) Force.com
Communications & Networking
1 10 (3.41%) WAN
1 10 (3.41%) MPLS
2 9 (3.07%) LAN
3 8 (2.73%) SAN
4 7 (2.39%) Firewall
5 6 (2.05%) DSL
5 6 (2.05%) SMS
6 4 (1.37%) Broadband
7 3 (1.02%) Internet
7 3 (1.02%) VoIP
7 3 (1.02%) Ethernet
7 3 (1.02%) BIG-IP
8 2 (0.68%) TCP/IP
8 2 (0.68%) DWDM
9 1 (0.34%) Intranet
9 1 (0.34%) OSPF
9 1 (0.34%) BGP
9 1 (0.34%) VPN
9 1 (0.34%) DNS
9 1 (0.34%) WLAN
Database & Business Intelligence
1 27 (9.22%) SQL Server
2 9 (3.07%) MySQL
3 6 (2.05%) Oracle Database 10g
3 6 (2.05%) Oracle Database
4 5 (1.71%) BusinessObjects
4 5 (1.71%) SQL Server 2005
5 4 (1.37%) SQL Server 2012
6 3 (1.02%) Data Warehouse
6 3 (1.02%) SQL Server Integration Services
6 3 (1.02%) SQL Server 2008
6 3 (1.02%) SAP Data Services
6 3 (1.02%) SQL Server 2000
6 3 (1.02%) SQL Server Reporting Services
7 2 (0.68%) Oracle9i Database
7 2 (0.68%) SAP HANA
7 2 (0.68%) ActiveReports
7 2 (0.68%) Oracle Database 11g
7 2 (0.68%) SQL Server Analysis Services
7 2 (0.68%) Cognos Query Studio
7 2 (0.68%) Cognos Analysis Studio
Development Applications
1 9 (3.07%) Team Foundation Server
2 1 (0.34%) SQL Server Management Studio (SSMS)
2 1 (0.34%) Visual Studio
2 1 (0.34%) JIRA
General
1 30 (10.24%) Finance
2 15 (5.12%) Retail
3 12 (4.10%) Telecoms
4 5 (1.71%) Legal
5 4 (1.37%) Marketing
6 3 (1.02%) Manufacturing
6 3 (1.02%) Banking
6 3 (1.02%) Law
7 2 (0.68%) Local Government
8 1 (0.34%) Billing
8 1 (0.34%) Dutch Language
8 1 (0.34%) French Language
8 1 (0.34%) German Language
8 1 (0.34%) Financial Institution
8 1 (0.34%) Front Office
8 1 (0.34%) Back Office
8 1 (0.34%) Advertising
Job Titles
1 69 (23.55%) Service Manager
2 64 (21.84%) Analyst
3 46 (15.70%) Applications Support
4 35 (11.95%) Support Analyst
5 33 (11.26%) Delivery Manager
6 32 (10.92%) Applications Support Analyst
7 26 (8.87%) Services Delivery Manager
8 21 (7.17%) Consultant
9 20 (6.83%) Architect
10 18 (6.14%) SAP Consultant
11 15 (5.12%) Incident Manager
12 14 (4.78%) IT Services Manager
13 13 (4.44%) ITIL Manager
13 13 (4.44%) Operations Manager
14 12 (4.10%) Team Leader
14 12 (4.10%) Problem Manager
15 11 (3.75%) IT Services Delivery Manager
15 11 (3.75%) ITIL Service Manager
16 10 (3.41%) ITIL Configuration Manager
16 10 (3.41%) Incident & Problem Manager
Libraries, Frameworks & Software Standards
1 10 (3.41%) J2EE
1 10 (3.41%) Web Services
2 9 (3.07%) EDI
2 9 (3.07%) SAP ALE
3 2 (0.68%) .NET
3 2 (0.68%) Visualforce
4 1 (0.34%) OSGi
4 1 (0.34%) REST
4 1 (0.34%) Regular Expression
4 1 (0.34%) Apache Camel
4 1 (0.34%) XML
4 1 (0.34%) XSLT
4 1 (0.34%) SOAP
4 1 (0.34%) .NET Framework
Miscellaneous
1 34 (11.60%) Analytical Skills
2 21 (7.17%) CMDB
3 16 (5.46%) Data Centre
4 14 (4.78%) Management Information System
5 13 (4.44%) Client/Server
5 13 (4.44%) Enterprise Software
6 8 (2.73%) Blackberry
7 5 (1.71%) Thin Client
7 5 (1.71%) Fat Client
7 5 (1.71%) Statistics
8 3 (1.02%) Mathematics
8 3 (1.02%) Computer Science
8 3 (1.02%) Performance Metrics
9 2 (0.68%) Data Structures
9 2 (0.68%) Physics
9 2 (0.68%) Chemistry
9 2 (0.68%) IVR
10 1 (0.34%) PKI
10 1 (0.34%) Handset
10 1 (0.34%) PMI
Operating Systems
1 46 (15.70%) Windows
2 31 (10.58%) Linux
3 16 (5.46%) Windows 7
4 15 (5.12%) UNIX
5 11 (3.75%) Windows Server 2008
5 11 (3.75%) Solaris
6 8 (2.73%) Windows Server 2003
7 6 (2.05%) Windows XP
8 3 (1.02%) Windows Server 2012
9 1 (0.34%) CentOS
9 1 (0.34%) Red Hat Enterprise Linux
9 1 (0.34%) Windows 8
9 1 (0.34%) Debian
9 1 (0.34%) Ubuntu
9 1 (0.34%) Windows Vista
9 1 (0.34%) Android
Processes & Methodologies
1 202 (68.94%) ITIL
2 65 (22.18%) Service Delivery
3 59 (20.14%) ITSM
4 49 (16.72%) Project Management
5 38 (12.97%) Problem Management
6 35 (11.95%) PRINCE2
7 32 (10.92%) ERP
8 30 (10.24%) Configuration Management
9 29 (9.90%) Change Management
10 27 (9.22%) Stakeholder Management
11 25 (8.53%) Continuous Improvement
12 24 (8.19%) Asset Management
12 24 (8.19%) Incident Management
13 21 (7.17%) Agile Software Development
14 19 (6.48%) Release Management
14 19 (6.48%) Change Control
15 16 (5.46%) Business Analysis
15 16 (5.46%) Disaster Recovery
15 16 (5.46%) Risk Management
16 15 (5.12%) SDLC
Programming Languages
1 36 (12.29%) SQL
2 13 (4.44%) Java
3 10 (3.41%) PL/SQL
4 9 (3.07%) Shell Script
5 7 (2.39%) PowerShell
6 2 (0.68%) Apex Code
6 2 (0.68%) SOQL
7 1 (0.34%) C
7 1 (0.34%) C#
7 1 (0.34%) T-SQL
7 1 (0.34%) VB
7 1 (0.34%) VBA
Qualifications
1 43 (14.68%) ITIL Certification
2 25 (8.53%) Degree
3 8 (2.73%) Security Cleared
4 5 (1.71%) SC Cleared
5 3 (1.02%) Microsoft Certification
6 2 (0.68%) CISSP
6 2 (0.68%) MCP
6 2 (0.68%) MCSE
6 2 (0.68%) PMI Certification
7 1 (0.34%) CISA
7 1 (0.34%) CISM
7 1 (0.34%) MCDST
7 1 (0.34%) MCITP
7 1 (0.34%) BC Cleared
7 1 (0.34%) PMP
7 1 (0.34%) CCNA
7 1 (0.34%) HND
7 1 (0.34%) Cisco Certification
7 1 (0.34%) PRINCE2 Certification
7 1 (0.34%) APMP
Quality Assurance & Compliance
1 37 (12.63%) SLA
2 10 (3.41%) QA
3 6 (2.05%) ISO/IEC 27001
4 1 (0.34%) COBIT
4 1 (0.34%) ISO 9000
4 1 (0.34%) ISO 9001
4 1 (0.34%) ISO/IEC 20000
4 1 (0.34%) Data Quality
System Software
1 19 (6.48%) Active Directory
2 6 (2.05%) Oracle RAC
3 5 (1.71%) VMware Infrastructure
4 3 (1.02%) Hyper-V
4 3 (1.02%) Xen
4 3 (1.02%) NLBS
5 1 (0.34%) XenApp
5 1 (0.34%) VMware ESXi
5 1 (0.34%) iptables
Systems Management
1 8 (2.73%) Puppet
1 8 (2.73%) Opscode Chef
2 6 (2.05%) WSUS
2 6 (2.05%) Data Guard
3 2 (0.68%) SCOM
3 2 (0.68%) Unicenter
3 2 (0.68%) Tivoli Storage Manager
3 2 (0.68%) Oracle RMAN
4 1 (0.34%) SCCM
4 1 (0.34%) Ansible
4 1 (0.34%) Salt
4 1 (0.34%) NetVault Backup
Vendors
1 44 (15.02%) Microsoft
2 40 (13.65%) SAP
3 18 (6.14%) Remedy
3 18 (6.14%) Oracle
4 13 (4.44%) Cisco
5 10 (3.41%) Citrix
6 9 (3.07%) Sun
6 9 (3.07%) Infor
7 8 (2.73%) IBM
8 7 (2.39%) VMware
9 6 (2.05%) BMC
10 5 (1.71%) CheckPoint
11 3 (1.02%) Cognizant
11 3 (1.02%) Cognos
11 3 (1.02%) ServiceNow
12 2 (0.68%) Kofax
12 2 (0.68%) CA
12 2 (0.68%) Salesforce.com
12 2 (0.68%) Lotus
12 2 (0.68%) CODA
Brentwood, Essex
Westbourne Partners
Salary: From £45,000 to £50,000 per annum
Posted: 2 days ago
Colchester, Essex
Ashdown IT
Salary: £24000 - £26000 per annum + bonus
Posted: 2 days ago
Ipswich, Suffolk
Connectus
Salary: £45000 - £50000 per annum + benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Sopra Steria Recruitment Limited
Posted: 2 days ago
Cambridge, Cambridgeshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 3 days ago
Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 3 days ago
Stevenage, Hertfordshire
Rullion IT Plus
Salary: £35000 - £40000 per annum + car + bonus + benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Salary: From £30,000 to £35,000 per annum
Posted: 9 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: benefits
Posted: 10 days ago
Luton
Interquest - IQ Tech
Salary: £48000 per annum
Posted: 10 days ago
Hemel Hempstead
Capita - ITIN
Posted: 10 days ago
Hemel Hempstead
Capita - ITIN
Posted: 10 days ago
Cambridgeshire
Edward Carter Solutions
Salary: £40,000 - £50,000 per annum plus bonus and benefits
Posted: 24 days ago
Dunstable, Bedfordshire
Flint IT Ltd
Salary: Up to £25,000 per annum
Posted: 25 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 26 days ago