The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Management
Rank 133 140 163
Rank change year-on-year
+7 +23
Permanent jobs citing Service Management 141 146 148
As % of all permanent IT jobs located in the East of England 2.04% 1.92% 1.70%
As % of the Processes & Methodologies category 2.35% 2.32% 2.09%
Number of salaries quoted 98 97 113
Median salary £47,500 £47,500 £50,000
Median salary % change year-on-year
- -5.00%
90% offered a salary of more than £28,550 £28,000 £25,500
10% offered a salary of more than £70,000 £67,500 £57,500
UK excluding London median salary £42,500 £45,000 £47,134
% change year-on-year
-5.55% -4.52%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5994 6295 7081
As % of all permanent IT jobs located in the East of England 86.71% 82.73% 81.48%
Number of salaries quoted 4860 5121 5855
Median salary £47,500 £45,000 £44,000
Median salary % change year-on-year
+5.55% +2.27%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 3 May 2016.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +61 73 £45,000 -5.26% 5
Bedfordshire -19 31 £50,000 +7.52% 3
Suffolk +9 15 £30,000 -45.45%
Essex -1 10 £40,000 +42.85% 2
Cambridgeshire -31 10 £53,000 +6.00% 3
Norfolk +13 1 - -
East Anglia - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 3 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Management.

1 166 (58.04%) ITIL
2 77 (26.92%) ITSM
3 49 (17.13%) Change Management
4 47 (16.43%) Incident Management
5 46 (16.08%) Service Delivery
6 45 (15.73%) MS Office
7 43 (15.03%) Microsoft
8 41 (14.34%) Windows
8 41 (14.34%) Problem Management
9 33 (11.54%) Finance
9 33 (11.54%) Analytical Skills
10 32 (11.19%) SAP
11 31 (10.84%) PRINCE2
12 30 (10.49%) Project Management
13 28 (9.79%) ERP
14 27 (9.44%) SLA
14 27 (9.44%) Stakeholder Management
15 26 (9.09%) Security Cleared
16 25 (8.74%) ITIL V3
17 24 (8.39%) ITIL Certification
17 24 (8.39%) MCP
18 23 (8.04%) Unix
18 23 (8.04%) Oracle
18 23 (8.04%) Telecoms
18 23 (8.04%) Continuous Improvement
18 23 (8.04%) SC Cleared
18 23 (8.04%) Data Centre
19 22 (7.69%) MS Excel
20 21 (7.34%) Active Directory
21 20 (6.99%) Java

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (3.85%) IBM Notes
2 10 (3.50%) MS Exchange
3 8 (2.80%) Exchange Server 2010
3 8 (2.80%) IIS
3 8 (2.80%) Tomcat
4 7 (2.45%) Exchange Server 2013
5 6 (2.10%) Apache
6 5 (1.75%) JBoss
7 4 (1.40%) BizTalk Server
7 4 (1.40%) SharePoint
8 2 (0.70%) Blackberry Enterprise Server
8 2 (0.70%) GroupWise
8 2 (0.70%) IBM Domino
8 2 (0.70%) SAS
8 2 (0.70%) WebSphere
8 2 (0.70%) WebSphere Application Server
9 1 (0.35%) Confluence
9 1 (0.35%) Documentum
9 1 (0.35%) Skype for Business
9 1 (0.35%) WebLogic
Applications
1 45 (15.73%) MS Office
2 22 (7.69%) MS Excel
3 5 (1.75%) MS PowerPoint
Business Applications
1 12 (4.20%) Remedy ITSM
2 8 (2.80%) SAP CS
3 6 (2.10%) assyst
4 5 (1.75%) Remedy AR System
5 4 (1.40%) Dynamics CRM
6 3 (1.05%) SAP CRM
7 2 (0.70%) Dynamics AX
7 2 (0.70%) Infor SunSystems
7 2 (0.70%) Oracle 11i
7 2 (0.70%) SAP ERP
8 1 (0.35%) Maximo
Cloud Services
1 5 (1.75%) Amazon AWS
1 5 (1.75%) SaaS
2 3 (1.05%) Cloud Computing
2 3 (1.05%) IaaS
2 3 (1.05%) Microsoft Azure
3 2 (0.70%) Office 365
4 1 (0.35%) AWS CloudFormation
4 1 (0.35%) PaaS
Communications & Networking
1 14 (4.90%) DNS
2 13 (4.55%) Firewall
2 13 (4.55%) LAN
2 13 (4.55%) WAN
3 9 (3.15%) TCP/IP
3 9 (3.15%) Wireless
4 8 (2.80%) DHCP
4 8 (2.80%) VoIP
4 8 (2.80%) VPN
5 7 (2.45%) SAN
6 6 (2.10%) 4G
7 5 (1.75%) Internet
8 4 (1.40%) VoLTE
8 4 (1.40%) WLAN
9 3 (1.05%) Cisco Wireless
9 3 (1.05%) MPLS
9 3 (1.05%) Network Security
10 2 (0.70%) LTE
10 2 (0.70%) Reverse Proxy
10 2 (0.70%) Wi-Fi
Database & Business Intelligence
1 10 (3.50%) SQL Server
2 6 (2.10%) SQL Server 2000
3 5 (1.75%) MySQL
4 4 (1.40%) Oracle Database
4 4 (1.40%) Oracle Database 10g
5 3 (1.05%) SAP BW
6 2 (0.70%) Data Mining
6 2 (0.70%) Electronic Patient Records
6 2 (0.70%) NoSQL
6 2 (0.70%) Oracle Database 11g
6 2 (0.70%) Oracle9i Database
6 2 (0.70%) SQL Server 2008
6 2 (0.70%) SQL Server 2012
6 2 (0.70%) SQL Server 2014
7 1 (0.35%) DB2
7 1 (0.35%) GIS
7 1 (0.35%) SQL Server 2005
Development Applications
1 7 (2.45%) HP UFT
1 7 (2.45%) LoadRunner
2 3 (1.05%) Team Foundation Server
3 1 (0.35%) JIRA
3 1 (0.35%) MSI
3 1 (0.35%) Toad
General
1 33 (11.54%) Finance
2 23 (8.04%) Telecoms
3 20 (6.99%) Retail
4 15 (5.24%) Marketing
5 14 (4.90%) Law
6 13 (4.55%) Billing
6 13 (4.55%) Front Office
7 11 (3.85%) Legal
8 5 (1.75%) Manufacturing
9 4 (1.40%) Publishing
10 3 (1.05%) Banking
11 1 (0.35%) French Language
11 1 (0.35%) Military
Job Titles
1 55 (19.23%) Analyst
2 40 (13.99%) Service Manager
3 30 (10.49%) Support Analyst
4 27 (9.44%) Architect
4 27 (9.44%) IT Manager
5 20 (6.99%) Applications Support
6 17 (5.94%) ITIL Manager
6 17 (5.94%) Technical Architect
7 16 (5.59%) Consultant
7 16 (5.59%) Delivery Manager
7 16 (5.59%) IT Analyst
8 15 (5.24%) Java Architect
8 15 (5.24%) Services Delivery Manager
8 15 (5.24%) Support Engineer
8 15 (5.24%) Team Leader
9 14 (4.90%) Senior Analyst
10 13 (4.55%) Java Technical Architect
10 13 (4.55%) Management Consultant
10 13 (4.55%) Service Management Consultant
11 12 (4.20%) IT Services Manager
Libraries, Frameworks & Software Standards
1 16 (5.59%) Java EE
2 7 (2.45%) Web Services
3 6 (2.10%) Middleware
4 5 (1.75%) HTML
5 4 (1.40%) XML
6 2 (0.70%) .NET
6 2 (0.70%) JSON
6 2 (0.70%) REST
6 2 (0.70%) Silverlight
7 1 (0.35%) ASP.NET
7 1 (0.35%) CSS
7 1 (0.35%) jQuery
7 1 (0.35%) SOAP
7 1 (0.35%) Software Packaging
7 1 (0.35%) WebSphere MQ
Miscellaneous
1 33 (11.54%) Analytical Skills
2 23 (8.04%) Data Centre
3 20 (6.99%) Management Information System
4 11 (3.85%) Computer Science
4 11 (3.85%) Performance Metrics
5 8 (2.80%) Client/Server
5 8 (2.80%) PMI
6 7 (2.45%) Foreign Exchange (FX)
7 6 (2.10%) Statistics
8 5 (1.75%) CMDB
8 5 (1.75%) iSeries
9 4 (1.40%) Blackberry
9 4 (1.40%) NHS
9 4 (1.40%) User Experience
10 3 (1.05%) Driving Licence
10 3 (1.05%) Mathematics
10 3 (1.05%) Public Cloud
11 2 (0.70%) AS400
11 2 (0.70%) FMCG
11 2 (0.70%) Replication
Operating Systems
1 41 (14.34%) Windows
2 23 (8.04%) Unix
3 18 (6.29%) Windows Server 2008
4 16 (5.59%) Windows Server
5 15 (5.24%) Linux
6 10 (3.50%) Windows 7
7 9 (3.15%) Windows Server 2012
8 7 (2.45%) Windows Server 2003
9 3 (1.05%) Windows XP
10 2 (0.70%) Red Hat Enterprise Linux
10 2 (0.70%) Windows Phone
11 1 (0.35%) Mac OS X
11 1 (0.35%) MVS
11 1 (0.35%) OS/400
11 1 (0.35%) Windows Vista
11 1 (0.35%) zOS
Processes & Methodologies
1 166 (58.04%) ITIL
2 77 (26.92%) ITSM
3 49 (17.13%) Change Management
4 47 (16.43%) Incident Management
5 46 (16.08%) Service Delivery
6 41 (14.34%) Problem Management
7 31 (10.84%) PRINCE2
8 30 (10.49%) Project Management
9 28 (9.79%) ERP
10 27 (9.44%) Stakeholder Management
11 25 (8.74%) ITIL V3
12 23 (8.04%) Continuous Improvement
13 20 (6.99%) Agile Software Development
14 18 (6.29%) Information Security
15 16 (5.59%) Validation
16 15 (5.24%) CRM
16 15 (5.24%) TDD
17 13 (4.55%) Change Control
18 12 (4.20%) Disaster Recovery
18 12 (4.20%) Service Design
Programming Languages
1 20 (6.99%) Java
2 19 (6.64%) SQL
3 6 (2.10%) PowerShell
4 5 (1.75%) Shell Script
5 4 (1.40%) C
6 3 (1.05%) JavaScript
6 3 (1.05%) Perl
7 2 (0.70%) Bash Shell
7 2 (0.70%) PHP
7 2 (0.70%) VBScript
8 1 (0.35%) Jython
8 1 (0.35%) VB
8 1 (0.35%) VB.NET
8 1 (0.35%) VBA
8 1 (0.35%) WebLogic Scripting Tool
Qualifications
1 26 (9.09%) Security Cleared
2 24 (8.39%) ITIL Certification
2 24 (8.39%) MCP
3 23 (8.04%) SC Cleared
4 16 (5.59%) Degree
5 14 (4.90%) CISM
5 14 (4.90%) CISSP
5 14 (4.90%) Microsoft Certification
6 11 (3.85%) CEH
6 11 (3.85%) CESG Certified Professional
6 11 (3.85%) CRISC
6 11 (3.85%) GIAC
6 11 (3.85%) MCDST
6 11 (3.85%) SANS
7 9 (3.15%) ISTQB
8 8 (2.80%) ITIL Foundation Certificate
8 8 (2.80%) PMI Certification
9 6 (2.10%) Cisco Certification
9 6 (2.10%) ISEB
10 5 (1.75%) PMP
Quality Assurance & Compliance
1 27 (9.44%) SLA
2 6 (2.10%) ISO/IEC 27001
2 6 (2.10%) QA
3 3 (1.05%) ISO22301
3 3 (1.05%) PCI DSS
4 2 (0.70%) COBIT
4 2 (0.70%) HL7
4 2 (0.70%) PMBOK
5 1 (0.35%) JSP 440
5 1 (0.35%) Sarbanes-Oxley
System Software
1 21 (7.34%) Active Directory
2 10 (3.50%) XenApp
3 7 (2.45%) VMware Infrastructure
4 5 (1.75%) Microsoft App-V
5 4 (1.40%) Hyper-V
5 4 (1.40%) Oracle RAC
5 4 (1.40%) vSphere
6 2 (0.70%) NFS
6 2 (0.70%) VMware Server
7 1 (0.35%) Job Entry Subsystem
7 1 (0.35%) KVM
7 1 (0.35%) VMware ESX
7 1 (0.35%) XenDesktop
Systems Management
1 11 (3.85%) Systems Management Server (SMS)
2 9 (3.15%) SCCM
3 6 (2.10%) SCOM
4 3 (1.05%) CiscoWorks
4 3 (1.05%) Data Guard
5 2 (0.70%) Oracle RMAN
6 1 (0.35%) Puppet
Vendors
1 43 (15.03%) Microsoft
2 32 (11.19%) SAP
3 23 (8.04%) Oracle
4 14 (4.90%) Citrix
4 14 (4.90%) Remedy
5 13 (4.55%) Lotus
6 12 (4.20%) ServiceNow
6 12 (4.20%) VMware
7 11 (3.85%) AlienVault
7 11 (3.85%) LogLogic
7 11 (3.85%) LogRhythm
8 10 (3.50%) Cisco
8 10 (3.50%) ComArch
9 8 (2.80%) NetApp
10 6 (2.10%) IBM
11 5 (1.75%) BMC
12 4 (1.40%) HP
12 4 (1.40%) IFS
13 3 (1.05%) Siebel
13 3 (1.05%) SolarWinds
St. Neots, Cambridgeshire
Senitor Associates
Salary: £45000 - £50000 per annum + Bonus
Posted: 54 minutes ago
Bishop's Stortford, Hertfordshire
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Salary: From £40,000 to £50,000 per annum
Posted: 17 hours ago
Hemel Hempstead, Hertfordshire
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Salary: DOE + benefits
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