The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 135 142 149
Rank change year-on-year
+7 +7
Permanent jobs citing Service Management 132 139 117
As % of all permanent IT jobs located in the East of England 1.71% 1.71% 1.49%
As % of the Processes & Methodologies category 2.09% 2.13% 1.91%
Number of salaries quoted 102 110 96
Average salary £48,000 £50,000 £44,250
Average salary % change year-on-year
-4.00% +12.99%
90% offered a salary of more than £30,000 £24,000 £22,000
10% offered a salary of more than £69,750 £65,000 £55,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6313 6514 6138
As % of all permanent IT jobs located in the East of England 81.80% 80.01% 78.35%
Number of salaries quoted 5222 5384 5203
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £30,000 £31,850 £30,000
10% offered a salary of more than £65,000 £61,500 £67,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 3 July 2015.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +29 31 £39,500 -31.30%
Cambridgeshire +5 30 £52,000 +38.66% 7
Essex -7 30 £47,500 -13.63% 4
Hertfordshire -21 24 £50,000 - 4
Suffolk +12 17 £62,500 +38.88% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 3 July 2015, IT jobs across the East of England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 214 (71.10%) ITIL
2 61 (20.27%) Service Delivery
3 56 (18.60%) ITSM
4 50 (16.61%) Microsoft
5 49 (16.28%) ITIL Certification
6 46 (15.28%) MS Office
7 44 (14.62%) Project Management
8 43 (14.29%) Windows
9 39 (12.96%) Problem Management
10 37 (12.29%) MS Excel
11 36 (11.96%) Linux
11 36 (11.96%) SLA
11 36 (11.96%) Analytical Skills
12 34 (11.30%) SQL
13 31 (10.30%) Configuration Management
13 31 (10.30%) Stakeholder Management
13 31 (10.30%) Change Management
14 30 (9.97%) Finance
14 30 (9.97%) PRINCE2
14 30 (9.97%) SAP
15 27 (8.97%) SQL Server
16 26 (8.64%) Degree
16 26 (8.64%) Incident Management
17 25 (8.31%) CMDB
17 25 (8.31%) ERP
18 24 (7.97%) Asset Management
19 22 (7.31%) Agile Software Development
19 22 (7.31%) UNIX
19 22 (7.31%) Change Control
20 21 (6.98%) Continuous Improvement

Service Management
Top Related IT Skills in the East of England by Category

For the 6 months to 3 July 2015, IT jobs across the East of England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (5.32%) Tomcat
2 15 (4.98%) IIS
2 15 (4.98%) Apache
3 14 (4.65%) WebLogic
4 9 (2.99%) MS Exchange
4 9 (2.99%) SAS
5 8 (2.66%) Blackberry Enterprise Server
6 3 (1.00%) SharePoint
7 2 (0.66%) WebSphere Application Server
7 2 (0.66%) WebSphere
8 1 (0.33%) Apache Pig
8 1 (0.33%) Lotus Domino
8 1 (0.33%) BizTalk Server
Applications
1 46 (15.28%) MS Office
2 37 (12.29%) MS Excel
3 15 (4.98%) MS Visio
4 13 (4.32%) MS PowerPoint
Business Applications
1 16 (5.32%) Remedy ITSM
2 13 (4.32%) SAP ERP
3 9 (2.99%) SAP MM
3 9 (2.99%) SAP CS
4 4 (1.33%) Cognos Business Intelligence
5 2 (0.66%) SAP Business One
6 1 (0.33%) Sentinel
6 1 (0.33%) SAP Oil and Gas
6 1 (0.33%) Maximo
6 1 (0.33%) Oracle 11i
6 1 (0.33%) SAP SM
Cloud Services
1 11 (3.65%) Amazon AWS
2 7 (2.33%) AWS CloudFormation
3 6 (1.99%) SaaS
4 2 (0.66%) Force.com
Communications & Networking
1 12 (3.99%) WAN
2 11 (3.65%) LAN
2 11 (3.65%) MPLS
3 8 (2.66%) DSL
3 8 (2.66%) SAN
4 7 (2.33%) Firewall
5 4 (1.33%) Broadband
5 4 (1.33%) BIG-IP
5 4 (1.33%) SMS
6 3 (1.00%) VoIP
6 3 (1.00%) Ethernet
6 3 (1.00%) SCCP
7 2 (0.66%) Internet
7 2 (0.66%) DWDM
7 2 (0.66%) TCP/IP
8 1 (0.33%) VPN
8 1 (0.33%) DNS
8 1 (0.33%) WLAN
8 1 (0.33%) Intranet
8 1 (0.33%) OSPF
Database & Business Intelligence
1 27 (8.97%) SQL Server
2 13 (4.32%) MySQL
3 5 (1.66%) SQL Server Reporting Services
3 5 (1.66%) Data Warehouse
3 5 (1.66%) SQL Server Integration Services
4 4 (1.33%) SQL Server Analysis Services
4 4 (1.33%) ActiveReports
4 4 (1.33%) Cognos Query Studio
4 4 (1.33%) Cognos Analysis Studio
4 4 (1.33%) Cognos Report Studio
4 4 (1.33%) Cognos Framework Manager
4 4 (1.33%) Cognos Event Studio
5 3 (1.00%) Oracle Database
5 3 (1.00%) Oracle Database 10g
5 3 (1.00%) SQL Server 2005
6 2 (0.66%) Oracle9i Database
6 2 (0.66%) BusinessObjects
6 2 (0.66%) SQL Server 2000
6 2 (0.66%) SQL Server 2008
6 2 (0.66%) Oracle Database 11g
Development Applications
1 9 (2.99%) Team Foundation Server
2 1 (0.33%) Jenkins
2 1 (0.33%) SQL Server Management Studio (SSMS)
2 1 (0.33%) Visual Studio
2 1 (0.33%) Toad
2 1 (0.33%) Subversion
2 1 (0.33%) JIRA
2 1 (0.33%) Git (software)
General
1 30 (9.97%) Finance
2 17 (5.65%) Telecoms
3 14 (4.65%) Retail
4 8 (2.66%) Legal
5 6 (1.99%) Law
6 3 (1.00%) Manufacturing
6 3 (1.00%) Banking
7 2 (0.66%) Marketing
7 2 (0.66%) French Language
8 1 (0.33%) German Language
8 1 (0.33%) Italian Language
8 1 (0.33%) Dutch Language
8 1 (0.33%) Billing
8 1 (0.33%) Advertising
8 1 (0.33%) Financial Institution
8 1 (0.33%) Front Office
8 1 (0.33%) Back Office
8 1 (0.33%) Electronics
Job Titles
1 74 (24.58%) Analyst
2 66 (21.93%) Service Manager
3 48 (15.95%) Applications Support
4 37 (12.29%) Support Analyst
5 35 (11.63%) Delivery Manager
6 34 (11.30%) Applications Support Analyst
7 24 (7.97%) Services Delivery Manager
8 19 (6.31%) Consultant
9 18 (5.98%) SAP Consultant
9 18 (5.98%) Incident Manager
10 17 (5.65%) ITIL Manager
10 17 (5.65%) Architect
11 15 (4.98%) Problem Manager
11 15 (4.98%) ITIL Service Manager
12 14 (4.65%) ITIL Configuration Manager
12 14 (4.65%) Configuration Manager
13 13 (4.32%) Developer
13 13 (4.32%) Team Leader
13 13 (4.32%) Incident & Problem Manager
13 13 (4.32%) IT Services Manager
Libraries, Frameworks & Software Standards
1 15 (4.98%) J2EE
2 9 (2.99%) EDI
2 9 (2.99%) SAP ALE
3 7 (2.33%) Web Services
4 3 (1.00%) .NET
5 2 (0.66%) SOAP
5 2 (0.66%) XML
5 2 (0.66%) Visualforce
5 2 (0.66%) OSGi
5 2 (0.66%) REST
5 2 (0.66%) Apache Camel
6 1 (0.33%) Regular Expression
6 1 (0.33%) .NET Framework
6 1 (0.33%) Java EE
6 1 (0.33%) jQuery
6 1 (0.33%) XSLT
6 1 (0.33%) Ajax
6 1 (0.33%) HTML
Miscellaneous
1 36 (11.96%) Analytical Skills
2 25 (8.31%) CMDB
3 18 (5.98%) Data Centre
4 15 (4.98%) Management Information System
5 13 (4.32%) Client/Server
6 9 (2.99%) Blackberry
7 7 (2.33%) Fat Client
7 7 (2.33%) Thin Client
8 6 (1.99%) Enterprise Software
9 4 (1.33%) Statistics
10 3 (1.00%) IVR
11 2 (0.66%) DataPower
11 2 (0.66%) Data Structures
12 1 (0.33%) User Experience
12 1 (0.33%) iPad
12 1 (0.33%) Computer Science
12 1 (0.33%) Life Science
12 1 (0.33%) Video Conferencing
12 1 (0.33%) FMCG
12 1 (0.33%) iPhone
Operating Systems
1 43 (14.29%) Windows
2 36 (11.96%) Linux
3 22 (7.31%) UNIX
4 16 (5.32%) Solaris
5 14 (4.65%) Windows 7
6 10 (3.32%) Windows Server 2008
7 8 (2.66%) Windows Server 2003
8 3 (1.00%) Windows XP
9 2 (0.66%) Windows Server 2012
10 1 (0.33%) CentOS
10 1 (0.33%) Red Hat Enterprise Linux
10 1 (0.33%) Windows 8
10 1 (0.33%) Debian
10 1 (0.33%) Ubuntu
10 1 (0.33%) Windows Vista
10 1 (0.33%) Android
Processes & Methodologies
1 214 (71.10%) ITIL
2 61 (20.27%) Service Delivery
3 56 (18.60%) ITSM
4 44 (14.62%) Project Management
5 39 (12.96%) Problem Management
6 31 (10.30%) Configuration Management
6 31 (10.30%) Change Management
6 31 (10.30%) Stakeholder Management
7 30 (9.97%) PRINCE2
8 26 (8.64%) Incident Management
9 25 (8.31%) ERP
10 24 (7.97%) Asset Management
11 22 (7.31%) Agile Software Development
11 22 (7.31%) Change Control
12 21 (6.98%) Continuous Improvement
12 21 (6.98%) Release Management
13 17 (5.65%) Business Analysis
13 17 (5.65%) People Management
14 16 (5.32%) Disaster Recovery
14 16 (5.32%) Risk Management
Programming Languages
1 34 (11.30%) SQL
2 19 (6.31%) Java
3 15 (4.98%) PL/SQL
4 13 (4.32%) Shell Script
5 7 (2.33%) PowerShell
6 2 (0.66%) Apex Code
6 2 (0.66%) SOQL
6 2 (0.66%) T-SQL
7 1 (0.33%) VBScript
7 1 (0.33%) VBA
7 1 (0.33%) C
7 1 (0.33%) C#
7 1 (0.33%) Scala
7 1 (0.33%) Groovy
Qualifications
1 49 (16.28%) ITIL Certification
2 26 (8.64%) Degree
3 7 (2.33%) Security Cleared
4 6 (1.99%) SC Cleared
4 6 (1.99%) Microsoft Certification
5 5 (1.66%) CISSP
6 4 (1.33%) MCP
6 4 (1.33%) CISA
7 3 (1.00%) PMI Certification
7 3 (1.00%) MCSA
8 2 (0.66%) MCSE
8 2 (0.66%) PMP
9 1 (0.33%) CISM
9 1 (0.33%) MCDST
9 1 (0.33%) MCITP
9 1 (0.33%) CCNA
9 1 (0.33%) HND
9 1 (0.33%) Cisco Certification
9 1 (0.33%) PRINCE2 Certification
9 1 (0.33%) BC Cleared
Quality Assurance & Compliance
1 36 (11.96%) SLA
2 11 (3.65%) QA
3 8 (2.66%) ISO/IEC 27001
4 4 (1.33%) PCI DSS
5 1 (0.33%) ISO 9000
5 1 (0.33%) ISO/IEC 20000
5 1 (0.33%) COBIT
5 1 (0.33%) Sarbanes-Oxley
System Software
1 19 (6.31%) Active Directory
2 6 (1.99%) VMware Infrastructure
3 5 (1.66%) Hyper-V
4 4 (1.33%) Xen
4 4 (1.33%) NLBS
5 3 (1.00%) Oracle RAC
6 1 (0.33%) XenApp
6 1 (0.33%) vSphere
6 1 (0.33%) VMware ESXi
6 1 (0.33%) iptables
Systems Management
1 8 (2.66%) Puppet
1 8 (2.66%) Opscode Chef
2 7 (2.33%) WSUS
3 5 (1.66%) Tivoli Storage Manager
4 4 (1.33%) SCOM
5 3 (1.00%) Data Guard
5 3 (1.00%) Unicenter
5 3 (1.00%) SCCM
6 2 (0.66%) Systems Management Server (SMS)
6 2 (0.66%) Oracle RMAN
7 1 (0.33%) Ansible
7 1 (0.33%) Salt
7 1 (0.33%) NetVault Backup
Vendors
1 50 (16.61%) Microsoft
2 30 (9.97%) SAP
3 20 (6.64%) Oracle
4 18 (5.98%) Remedy
5 14 (4.65%) Cisco
6 13 (4.32%) Citrix
7 10 (3.32%) VMware
8 9 (2.99%) Sun
8 9 (2.99%) Infor
9 8 (2.66%) BMC
10 7 (2.33%) IBM
11 6 (1.99%) CheckPoint
12 4 (1.33%) Cognos
13 3 (1.00%) CA
13 3 (1.00%) LANDesk
13 3 (1.00%) ServiceNow
13 3 (1.00%) Symantec
14 2 (0.66%) Altiris
14 2 (0.66%) Computacenter
14 2 (0.66%) Salesforce.com
Watford, Hertfordshire
Reed Technology
Salary: £40000 - £45000 per annum
Posted: 4 hours ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: £35k per year
Posted: Yesterday
Essex
Highams
Salary: From £40,000 to £52,000 per annum
Posted: Yesterday
Hatfield, Hertfordshire
ComputaCenter
Salary: fully flexible benefits
Posted: 2 days ago
Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 3 days ago
Cambridge
360 Resourcing
Salary: £60.6k - 70.3k per year
Posted: 11 days ago
Southend-On-Sea, Essex
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 16 days ago
Southend-on-sea, Essex
HMRC
Posted: 16 days ago
Cambridge OR Northampton
LGSS
Salary: £42K - £47K
Posted: 18 days ago
Cambridgeshire
Edward Carter Solutions
Salary: £65,000 - £75,000 per annum plus bonus and benefits
Posted: 23 days ago