The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Service Management
Rank 125 139 162
Rank change year-on-year
+14 +23
Permanent jobs citing Service Management 134 148 138
As % of all permanent IT jobs located in the East of England 2.04% 1.96% 1.63%
As % of the Processes & Methodologies category 2.35% 2.35% 2.01%
Number of salaries quoted 87 108 108
Median salary £47,500 £47,500 £50,000
Median salary % change year-on-year
- -5.00%
90% offered a salary of more than £27,500 £28,850 £23,200
10% offered a salary of more than £65,500 £70,000 £65,000
UK excluding London median salary £42,091 £45,000 £45,600
% change year-on-year
-6.46% -1.31%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5696 6289 6870
As % of all permanent IT jobs located in the East of England 86.57% 83.24% 81.14%
Number of salaries quoted 4725 5137 5653
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 28 May 2016.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +66 68 £45,000 -20.00% 5
Bedfordshire -18 23 £60,000 +29.03% 1
Essex +5 21 £50,750 +19.41% 2
Cambridgeshire -27 14 £53,000 +11.57%
Suffolk -5 7 £27,500 -56.00%
Norfolk +15 1 - -
East Anglia - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 28 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Management.

1 164 (57.14%) ITIL
2 68 (23.69%) ITSM
3 51 (17.77%) Windows
4 50 (17.42%) Change Management
5 49 (17.07%) Service Delivery
5 49 (17.07%) Microsoft
6 48 (16.72%) Incident Management
7 46 (16.03%) MS Office
8 44 (15.33%) Problem Management
9 41 (14.29%) Finance
10 39 (13.59%) Security Cleared
11 33 (11.50%) ERP
12 32 (11.15%) Analytical Skills
13 30 (10.45%) SAP
13 30 (10.45%) MCP
14 29 (10.10%) Project Management
14 29 (10.10%) SC Cleared
15 28 (9.76%) Stakeholder Management
16 27 (9.41%) Active Directory
17 26 (9.06%) Unix
17 26 (9.06%) MS Excel
18 25 (8.71%) Telecoms
18 25 (8.71%) Retail
19 23 (8.01%) PRINCE2
19 23 (8.01%) Oracle
19 23 (8.01%) SLA
20 22 (7.67%) Management Information System
20 22 (7.67%) Front Office
21 21 (7.32%) Validation
21 21 (7.32%) Linux

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (4.88%) MS Exchange
2 12 (4.18%) Exchange Server 2010
2 12 (4.18%) IBM Notes
3 8 (2.79%) IIS
4 7 (2.44%) Exchange Server 2013
4 7 (2.44%) Tomcat
5 6 (2.09%) Apache
6 5 (1.74%) Blackberry Enterprise Server
6 5 (1.74%) JBoss
7 4 (1.39%) GroupWise
7 4 (1.39%) SharePoint
7 4 (1.39%) WebSphere
7 4 (1.39%) WebSphere Application Server
8 3 (1.05%) BizTalk Server
9 2 (0.70%) SAS
9 2 (0.70%) Skype for Business
9 2 (0.70%) WebLogic
10 1 (0.35%) Confluence
10 1 (0.35%) Documentum
10 1 (0.35%) IBM Domino
Applications
1 46 (16.03%) MS Office
2 26 (9.06%) MS Excel
3 5 (1.74%) MS PowerPoint
Business Applications
1 12 (4.18%) Remedy ITSM
2 8 (2.79%) SAP CS
3 6 (2.09%) assyst
4 5 (1.74%) Remedy AR System
5 4 (1.39%) SAP hybris
6 3 (1.05%) SAP CRM
7 2 (0.70%) Dynamics CRM
7 2 (0.70%) Infor SunSystems
7 2 (0.70%) SAP ERP
8 1 (0.35%) Dynamics NAV
8 1 (0.35%) Maximo
8 1 (0.35%) Oracle 11i
8 1 (0.35%) Oracle BPM
Cloud Services
1 8 (2.79%) Office 365
2 5 (1.74%) Amazon AWS
2 5 (1.74%) iTunes
2 5 (1.74%) SaaS
3 3 (1.05%) Cloud Computing
3 3 (1.05%) IaaS
3 3 (1.05%) Microsoft Azure
4 1 (0.35%) AWS CloudFormation
4 1 (0.35%) PaaS
Communications & Networking
1 17 (5.92%) DNS
2 16 (5.57%) Firewall
2 16 (5.57%) LAN
2 16 (5.57%) WAN
3 13 (4.53%) VPN
4 11 (3.83%) TCP/IP
5 10 (3.48%) DHCP
5 10 (3.48%) Wireless
6 8 (2.79%) VoIP
7 7 (2.44%) SAN
8 6 (2.09%) 4G
9 5 (1.74%) Internet
9 5 (1.74%) Network Security
9 5 (1.74%) WLAN
10 4 (1.39%) VoLTE
11 3 (1.05%) Cisco Wireless
11 3 (1.05%) HTTP
11 3 (1.05%) MPLS
12 2 (0.70%) Ethernet
12 2 (0.70%) Wi-Fi
Database & Business Intelligence
1 9 (3.14%) SQL Server
2 5 (1.74%) MySQL
3 4 (1.39%) Oracle Database
3 4 (1.39%) SQL Server 2000
4 3 (1.05%) DB2
4 3 (1.05%) Oracle Database 10g
4 3 (1.05%) SAP BW
5 2 (0.70%) NoSQL
5 2 (0.70%) SQL Server 2012
6 1 (0.35%) Electronic Patient Records
6 1 (0.35%) GIS
6 1 (0.35%) Oracle Database 11g
6 1 (0.35%) Oracle9i Database
6 1 (0.35%) RDBMS
6 1 (0.35%) Relational Database
6 1 (0.35%) SQL Server 2005
6 1 (0.35%) SQL Server 2008
6 1 (0.35%) SQL Server 2014
Development Applications
1 4 (1.39%) HP UFT
1 4 (1.39%) LoadRunner
2 3 (1.05%) Team Foundation Server
3 1 (0.35%) Jenkins
3 1 (0.35%) JIRA
3 1 (0.35%) Maven
3 1 (0.35%) MSI
3 1 (0.35%) Toad
General
1 41 (14.29%) Finance
2 25 (8.71%) Retail
2 25 (8.71%) Telecoms
3 22 (7.67%) Front Office
4 17 (5.92%) Marketing
5 13 (4.53%) Billing
6 12 (4.18%) Law
7 9 (3.14%) Legal
8 5 (1.74%) Manufacturing
8 5 (1.74%) Publishing
9 3 (1.05%) Banking
10 2 (0.70%) Military
11 1 (0.35%) French Language
Job Titles
1 54 (18.82%) Analyst
2 37 (12.89%) Service Manager
3 32 (11.15%) Support Analyst
4 31 (10.80%) IT Manager
5 27 (9.41%) Architect
6 19 (6.62%) Applications Support
7 17 (5.92%) Technical Architect
8 16 (5.57%) Support Engineer
9 15 (5.23%) Consultant
9 15 (5.23%) Java Architect
9 15 (5.23%) Senior Analyst
10 13 (4.53%) IT Analyst
10 13 (4.53%) IT Services Manager
10 13 (4.53%) ITIL Manager
10 13 (4.53%) Java Technical Architect
11 12 (4.18%) Delivery Manager
11 12 (4.18%) IT Support
11 12 (4.18%) Service Management Consultant
11 12 (4.18%) SOC Analyst
11 12 (4.18%) Team Leader
Libraries, Frameworks & Software Standards
1 16 (5.57%) Java EE
2 8 (2.79%) Middleware
3 6 (2.09%) Web Services
4 5 (1.74%) HTML
5 4 (1.39%) XML
6 3 (1.05%) WebSphere MQ
7 2 (0.70%) .NET
7 2 (0.70%) JSON
7 2 (0.70%) REST
7 2 (0.70%) Silverlight
8 1 (0.35%) ASP.NET
8 1 (0.35%) CSS
8 1 (0.35%) J2EE
8 1 (0.35%) jQuery
8 1 (0.35%) Oracle Fusion
8 1 (0.35%) SOAP
8 1 (0.35%) Software Packaging
Miscellaneous
1 32 (11.15%) Analytical Skills
2 22 (7.67%) Management Information System
3 21 (7.32%) Data Centre
4 13 (4.53%) Performance Metrics
5 12 (4.18%) Computer Science
5 12 (4.18%) PMI
6 11 (3.83%) Blackberry
7 7 (2.44%) Foreign Exchange (FX)
8 6 (2.09%) Client/Server
8 6 (2.09%) iSeries
8 6 (2.09%) Smartphone
9 5 (1.74%) Driving Licence
9 5 (1.74%) Statistics
10 3 (1.05%) CMDB
10 3 (1.05%) Public Cloud
10 3 (1.05%) User Experience
11 2 (0.70%) FMCG
11 2 (0.70%) iPad
11 2 (0.70%) iPhone
11 2 (0.70%) Mathematics
Operating Systems
1 51 (17.77%) Windows
2 26 (9.06%) Unix
3 21 (7.32%) Linux
4 18 (6.27%) Windows Server 2008
5 17 (5.92%) Windows Server
6 14 (4.88%) Windows 7
7 9 (3.14%) Windows Server 2012
8 6 (2.09%) Windows Phone
8 6 (2.09%) Windows Server 2003
9 3 (1.05%) Windows XP
9 3 (1.05%) zOS
10 2 (0.70%) Red Hat Enterprise Linux
10 2 (0.70%) Windows Vista
11 1 (0.35%) Mac OS X
11 1 (0.35%) MVS
11 1 (0.35%) OS/400
11 1 (0.35%) Windows 8
Processes & Methodologies
1 164 (57.14%) ITIL
2 68 (23.69%) ITSM
3 50 (17.42%) Change Management
4 49 (17.07%) Service Delivery
5 48 (16.72%) Incident Management
6 44 (15.33%) Problem Management
7 33 (11.50%) ERP
8 29 (10.10%) Project Management
9 28 (9.76%) Stakeholder Management
10 23 (8.01%) PRINCE2
11 21 (7.32%) Agile Software Development
11 21 (7.32%) Validation
12 19 (6.62%) Information Security
13 18 (6.27%) Continuous Improvement
13 18 (6.27%) ITIL V3
14 16 (5.57%) Technical Analysis
15 15 (5.23%) CRM
15 15 (5.23%) Supplier Management
15 15 (5.23%) TDD
16 13 (4.53%) Knowledge Management
Programming Languages
1 19 (6.62%) SQL
2 18 (6.27%) Java
3 11 (3.83%) PowerShell
4 5 (1.74%) Shell Script
5 4 (1.39%) C
6 3 (1.05%) JavaScript
6 3 (1.05%) Perl
7 2 (0.70%) Bash Shell
7 2 (0.70%) PHP
7 2 (0.70%) VBScript
8 1 (0.35%) Jython
8 1 (0.35%) T-SQL
8 1 (0.35%) VB
8 1 (0.35%) VB.NET
8 1 (0.35%) VBA
8 1 (0.35%) WebLogic Scripting Tool
Qualifications
1 39 (13.59%) Security Cleared
2 30 (10.45%) MCP
3 29 (10.10%) SC Cleared
4 17 (5.92%) ITIL Certification
4 17 (5.92%) Microsoft Certification
5 16 (5.57%) MCDST
6 15 (5.23%) CISM
6 15 (5.23%) CISSP
6 15 (5.23%) Degree
7 12 (4.18%) CEH
7 12 (4.18%) CESG Certified Professional
7 12 (4.18%) CRISC
7 12 (4.18%) GIAC
7 12 (4.18%) PMI Certification
7 12 (4.18%) SANS
8 9 (3.14%) PMP
9 8 (2.79%) ITIL Foundation Certificate
10 7 (2.44%) PRINCE2 Certification
11 6 (2.09%) Cisco Certification
11 6 (2.09%) ISTQB
Quality Assurance & Compliance
1 23 (8.01%) SLA
2 9 (3.14%) ISO/IEC 27001
3 6 (2.09%) QA
4 3 (1.05%) ISO22301
4 3 (1.05%) PCI DSS
5 1 (0.35%) HL7
5 1 (0.35%) JSP 440
5 1 (0.35%) Sarbanes-Oxley
5 1 (0.35%) SAS 70
System Software
1 27 (9.41%) Active Directory
2 10 (3.48%) XenApp
3 8 (2.79%) VMware Infrastructure
4 5 (1.74%) Microsoft App-V
4 5 (1.74%) vSphere
5 3 (1.05%) Hyper-V
5 3 (1.05%) Oracle RAC
6 2 (0.70%) KVM
6 2 (0.70%) NFS
6 2 (0.70%) VMware Server
7 1 (0.35%) Job Entry Subsystem
7 1 (0.35%) VMware ESX
7 1 (0.35%) XenDesktop
Systems Management
1 15 (5.23%) SCCM
2 12 (4.18%) Systems Management Server (SMS)
3 8 (2.79%) SCOM
4 3 (1.05%) Cisco Prime
5 2 (0.70%) Data Guard
6 1 (0.35%) Norton AntiVirus
6 1 (0.35%) Oracle RMAN
6 1 (0.35%) Puppet
Vendors
1 49 (17.07%) Microsoft
2 30 (10.45%) SAP
3 23 (8.01%) Oracle
4 13 (4.53%) Lotus
4 13 (4.53%) VMware
5 12 (4.18%) AlienVault
5 12 (4.18%) Citrix
5 12 (4.18%) LogLogic
5 12 (4.18%) LogRhythm
5 12 (4.18%) Remedy
6 11 (3.83%) Cisco
7 10 (3.48%) ComArch
8 8 (2.79%) IBM
8 8 (2.79%) NetApp
9 7 (2.44%) Clearswift
9 7 (2.44%) HP
9 7 (2.44%) Proofpoint
10 6 (2.09%) Apple
10 6 (2.09%) Becrypt
10 6 (2.09%) Nokia
Hertfordshire
IT Retail People Ltd
Salary: Unspecified Excellent Package, Health Care, Bonus, Pension
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Sopra Steria Recruitment
Salary: From £50,000 to £60,000 per annum + 15% flex + benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Ping IT Recruitment ltd
Salary: From £35,000 to £45,000 per annum
Posted: 4 days ago
Hatfield, Hertfordshire
JM
Posted: Yesterday
Colchester, Essex
Square One Resources
Salary: From £55,000 to £65,000 per annum + Corporate Benefits
Posted: 4 days ago
Chelmsford, Essex
Essex County Council
Salary: From £46,000 to £69,100 per annum
Posted: 16 days ago
Hemel Hempstead, Hertfordshire
Ping IT Recruitment ltd
Salary: From £40,000 to £55,000 per annum
Posted: 3 days ago
Luton
Interquest - IQ Tech
Salary: £50000 per annum + Benefits
Posted: 17 days ago