The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Management
England / East of England
Rank 138 122 126
Rank change year-on-year
-16 +4
Permanent jobs citing Service Management 103 150 166
As % of all permanent IT jobs located in the East of England 1.75% 2.09% 2.26%
As % of the Processes & Methodologies category 2.01% 2.40% 2.67%
Number of salaries quoted 74 117 116
Median salary £47,500 £47,500 £46,500
Median salary % change year-on-year
- +2.15%
90% offered a salary of more than £26,000 £30,000 £28,000
10% offered a salary of more than £72,000 £70,000 £57,500
UK excluding London median salary £44,000 £43,596 £45,000
% change year-on-year
+0.92% -3.12%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5112 6239 6227
As % of all permanent IT jobs located in the East of England 87.04% 86.99% 84.74%
Number of salaries quoted 4181 5002 5018
Median salary £46,614 £47,500 £45,000
Median salary % change year-on-year
-1.86% +5.55%
90% offered a salary of more than £31,500 £31,500 £30,000
10% offered a salary of more than £70,000 £70,000 £69,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 23 February 2017.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +30 42 £60,000 +9.28%
Cambridgeshire +21 30 £46,000 +2.22% 2
Hertfordshire -25 23 £45,000 - 6
Bedfordshire +2 6 £45,000 -14.28% 2
Suffolk +2 3 £35,000 +16.66%
Norfolk -17 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 23 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Management.

1 199 (73.70%) ITIL
2 105 (38.89%) ITSM
3 89 (32.96%) Service Delivery
4 82 (30.37%) Finance
5 80 (29.63%) ITIL V3
6 70 (25.93%) Project Management
7 58 (21.48%) Microsoft
8 48 (17.78%) Incident Management
9 47 (17.41%) MS Excel
10 45 (16.67%) Problem Management
11 44 (16.30%) Change Management
12 43 (15.93%) Degree
13 39 (14.44%) Data Centre
14 34 (12.59%) Windows
15 33 (12.22%) Service Design
16 32 (11.85%) Disaster Recovery
16 32 (11.85%) Risk Management
17 30 (11.11%) Stakeholder Management
17 30 (11.11%) PRINCE2
18 28 (10.37%) MS Office
19 27 (10.00%) Amazon AWS
20 26 (9.63%) SQL
20 26 (9.63%) CRM
20 26 (9.63%) Retail
21 25 (9.26%) Management Information System
22 24 (8.89%) Logistics
22 24 (8.89%) Presales
23 23 (8.52%) Security Cleared
23 23 (8.52%) SLA
24 22 (8.15%) NetApp

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.70%) MS Exchange
2 7 (2.59%) Exchange Server 2010
3 6 (2.22%) Blackberry Enterprise Server
3 6 (2.22%) SharePoint
4 5 (1.85%) CMS
5 3 (1.11%) Apache
5 3 (1.11%) BizTalk Server
5 3 (1.11%) Exchange Server 2013
6 1 (0.37%) IIS
6 1 (0.37%) Skype for Business
6 1 (0.37%) Tomcat
6 1 (0.37%) WebLogic
Applications
1 47 (17.41%) MS Excel
2 28 (10.37%) MS Office
3 5 (1.85%) MS PowerPoint
Business Applications
1 8 (2.96%) Dynamics CRM
2 5 (1.85%) Dynamics AX
2 5 (1.85%) Dynamics NAV
3 3 (1.11%) Oracle Payables
4 1 (0.37%) assyst
Cloud Services
1 27 (10.00%) Amazon AWS
2 21 (7.78%) Microsoft Azure
3 16 (5.93%) IaaS
3 16 (5.93%) PaaS
4 12 (4.44%) Amazon EC2
5 7 (2.59%) Office 365
6 6 (2.22%) iTunes
7 5 (1.85%) Cloud Computing
8 2 (0.74%) SaaS
9 1 (0.37%) Force.com
Communications & Networking
1 12 (4.44%) VPN
2 10 (3.70%) Firewall
3 7 (2.59%) SAN
3 7 (2.59%) WAN
4 6 (2.22%) LAN
5 5 (1.85%) DNS
6 4 (1.48%) DHCP
6 4 (1.48%) HTTP
6 4 (1.48%) PBX
7 3 (1.11%) Internet
7 3 (1.11%) Network Security
7 3 (1.11%) VoIP
8 2 (0.74%) Broadband
8 2 (0.74%) IMAP
8 2 (0.74%) SMTP
8 2 (0.74%) TCP/IP
8 2 (0.74%) Unified Communications
8 2 (0.74%) Wireless
9 1 (0.37%) ATM
9 1 (0.37%) VLAN
Database & Business Intelligence
1 19 (7.04%) SQL Server
2 12 (4.44%) DB2
2 12 (4.44%) MySQL
3 5 (1.85%) Oracle Database
4 2 (0.74%) MongoDB
4 2 (0.74%) SQL Server 2005
5 1 (0.37%) Oracle Database 10g
5 1 (0.37%) SQL Server 2000
5 1 (0.37%) SQL Server 2008
5 1 (0.37%) SQL Server 2012
Development Applications
1 4 (1.48%) HP UFT
1 4 (1.48%) LoadRunner
2 3 (1.11%) MSI
3 2 (0.74%) Jenkins
4 1 (0.37%) Team Foundation Server
4 1 (0.37%) Toad
4 1 (0.37%) Visual Studio
General
1 82 (30.37%) Finance
2 26 (9.63%) Retail
3 18 (6.67%) Publishing
4 12 (4.44%) Legal
5 10 (3.70%) Military
6 7 (2.59%) Banking
7 5 (1.85%) Law
7 5 (1.85%) Manufacturing
7 5 (1.85%) Telecoms
8 3 (1.11%) Aerospace
9 2 (0.74%) Billing
9 2 (0.74%) Front Office
9 2 (0.74%) Marketing
10 1 (0.37%) Pharmaceutical
Job Titles
1 59 (21.85%) IT Manager
2 56 (20.74%) Service Manager
3 43 (15.93%) IT Services Manager
4 38 (14.07%) Architect
5 36 (13.33%) Solutions Architect
6 33 (12.22%) Service Continuity Manager
7 29 (10.74%) Analyst
8 24 (8.89%) Disaster Recovery Manager
9 19 (7.04%) Administrator
10 14 (5.19%) Business Manager
11 12 (4.44%) ITIL Manager
11 12 (4.44%) ITIL Service Manager
11 12 (4.44%) Service Analyst
12 10 (3.70%) Service Design Manager
13 9 (3.33%) Senior Manager
13 9 (3.33%) Support Engineer
14 8 (2.96%) Delivery Manager
14 8 (2.96%) IT Administrator
14 8 (2.96%) Transition Manager
15 7 (2.59%) Support Analyst
Libraries, Frameworks & Software Standards
1 14 (5.19%) HTML
2 10 (3.70%) .NET
3 9 (3.33%) CSS
4 5 (1.85%) Middleware
5 4 (1.48%) Ajax
5 4 (1.48%) HTML5
5 4 (1.48%) JDBC
5 4 (1.48%) XML
6 2 (0.74%) .NET Framework
6 2 (0.74%) Web Services
7 1 (0.37%) Java EE
7 1 (0.37%) Visualforce
Miscellaneous
1 39 (14.44%) Data Centre
2 25 (9.26%) Management Information System
3 22 (8.15%) CMDB
4 19 (7.04%) Computer Science
5 15 (5.56%) Virtual Team
6 10 (3.70%) Blackberry
7 8 (2.96%) Mobile Computing
8 7 (2.59%) Analytical Skills
9 6 (2.22%) Smartphone
10 5 (1.85%) N-Tier
11 4 (1.48%) NHS
12 3 (1.11%) BYOD
12 3 (1.11%) Clustering
12 3 (1.11%) Enterprise Software
12 3 (1.11%) Public Cloud
13 2 (0.74%) Foreign Exchange (FX)
13 2 (0.74%) Handset
13 2 (0.74%) Reinsurance
13 2 (0.74%) Security Operations Centre
14 1 (0.37%) Client/Server
Operating Systems
1 34 (12.59%) Windows
2 17 (6.30%) Linux
3 13 (4.81%) Windows Server
4 10 (3.70%) Windows 8
4 10 (3.70%) Windows Server 2012
5 9 (3.33%) Windows Server 2008
6 7 (2.59%) Windows Server 2003
7 6 (2.22%) Windows 10
7 6 (2.22%) Windows Phone
8 4 (1.48%) OpenVMS
8 4 (1.48%) Solaris
8 4 (1.48%) Unix
8 4 (1.48%) Windows 7
9 2 (0.74%) Windows XP
10 1 (0.37%) Apple iOS
10 1 (0.37%) Red Hat Enterprise Linux
Processes & Methodologies
1 199 (73.70%) ITIL
2 105 (38.89%) ITSM
3 89 (32.96%) Service Delivery
4 80 (29.63%) ITIL V3
5 70 (25.93%) Project Management
6 48 (17.78%) Incident Management
7 45 (16.67%) Problem Management
8 44 (16.30%) Change Management
9 33 (12.22%) Service Design
10 32 (11.85%) Disaster Recovery
10 32 (11.85%) Risk Management
11 30 (11.11%) PRINCE2
11 30 (11.11%) Stakeholder Management
12 26 (9.63%) CRM
13 24 (8.89%) Logistics
13 24 (8.89%) Presales
14 22 (8.15%) Release Management
15 21 (7.78%) TOGAF
16 19 (7.04%) Line Management
17 18 (6.67%) Continuous Improvement
Programming Languages
1 26 (9.63%) SQL
2 15 (5.56%) C
3 10 (3.70%) JavaScript
4 9 (3.33%) Java
5 7 (2.59%) C#
6 6 (2.22%) PHP
7 5 (1.85%) PowerShell
8 4 (1.48%) PL/SQL
9 3 (1.11%) Bash Shell
9 3 (1.11%) Perl
9 3 (1.11%) Shell Script
9 3 (1.11%) VBScript
10 2 (0.74%) Python
11 1 (0.37%) Apex Code
11 1 (0.37%) Jython
11 1 (0.37%) SOQL
11 1 (0.37%) WebLogic Scripting Tool
Qualifications
1 43 (15.93%) Degree
2 23 (8.52%) Security Cleared
3 18 (6.67%) ISEB
3 18 (6.67%) PMP
4 13 (4.81%) SC Cleared
5 12 (4.44%) PMI Certification
6 10 (3.70%) DV Cleared
7 9 (3.33%) ITIL Certification
8 8 (2.96%) Microsoft Certification
9 7 (2.59%) MCP
10 5 (1.85%) ISTQB
11 3 (1.11%) ITIL Foundation Certificate
11 3 (1.11%) MCSE
12 2 (0.74%) CESG Certified Professional
12 2 (0.74%) CISA
12 2 (0.74%) CISM
12 2 (0.74%) CISSP
12 2 (0.74%) CRISC
12 2 (0.74%) MCDST
12 2 (0.74%) SANS
Quality Assurance & Compliance
1 23 (8.52%) SLA
2 4 (1.48%) ISO/IEC 27001
3 2 (0.74%) Data Quality
3 2 (0.74%) QA
System Software
1 20 (7.41%) VMware Infrastructure
2 16 (5.93%) Active Directory
3 12 (4.44%) Virtual Machines
4 7 (2.59%) Hyper-V
5 3 (1.11%) Microsoft App-V
5 3 (1.11%) vSphere
6 1 (0.37%) NFS
6 1 (0.37%) Oracle RAC
6 1 (0.37%) Virtual Servers
Systems Management
1 20 (7.41%) SCCM
2 12 (4.44%) SCVMM
3 9 (3.33%) Microsoft Intune
4 4 (1.48%) SCOM
5 3 (1.11%) BladeLogic
5 3 (1.11%) Data Guard
5 3 (1.11%) Oracle Enterprise Manager
5 3 (1.11%) Oracle RMAN
5 3 (1.11%) SCOrch
6 2 (0.74%) Ansible
6 2 (0.74%) Opscode Chef
6 2 (0.74%) Puppet
7 1 (0.37%) Cisco UCCE
Vendors
1 58 (21.48%) Microsoft
2 22 (8.15%) NetApp
3 21 (7.78%) Cisco
4 20 (7.41%) VMware
5 17 (6.30%) Oracle
6 16 (5.93%) Citrix
7 15 (5.56%) BMC
7 15 (5.56%) EMC
8 14 (5.19%) CheckPoint
9 13 (4.81%) HP
9 13 (4.81%) IBM
10 12 (4.44%) Juniper
11 8 (2.96%) Clearswift
11 8 (2.96%) Nokia
11 8 (2.96%) Proofpoint
11 8 (2.96%) SAP
12 7 (2.59%) Apple
12 7 (2.59%) ServiceNow
13 5 (1.85%) JD Edwards
13 5 (1.85%) Sun
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £42000 - £47000 per annum + + Benefits
Posted: 14 hours ago
Royston, Hertfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: Yesterday
Cambridgeshire
Kingston University
Salary: £37,256 - 40,483 per year
Posted: Yesterday
Luton
TUI Group Careers
Salary: Highly Competitive
Posted: 2 days ago
Royston, Hertfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Roche
Salary: Highly Competitive
Posted: 7 days ago
Welwyn Garden City, Hertfordshire
Roche
Salary: Highly Competitive
Posted: 7 days ago
Luton
Annapurna HR
Salary: £40000.00 - £50000.00 per annum
Posted: 2 days ago