The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 116 141 108
Rank change year-on-year
+25 -33
Permanent jobs citing Service Management 161 158 197
As % of all permanent IT jobs located in the East of England 2.16% 1.83% 2.28%
As % of the Processes & Methodologies category 2.70% 2.34% 2.96%
Number of salaries quoted 106 119 163
Average salary £46,500 £48,000 £45,000
Average salary % change year-on-year
-3.12% +6.66%
90% offered a salary of more than £28,000 £27,600 £24,100
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London average salary £45,000 £46,000 £45,000
% change year-on-year
-2.17% +2.22%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5957 6755 6645
As % of all permanent IT jobs located in the East of England 79.83% 78.36% 76.78%
Number of salaries quoted 4837 5542 5721
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 17 April 2015.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +52 52 £46,500 +9.41% 2
Cambridgeshire +41 46 £47,500 +24.18% 4
Hertfordshire -30 30 £47,500 -5.00% 6
Essex -19 20 £28,000 -49.09% 2
Suffolk +17 13 £47,500 -5.94% 1
Norfolk +5 2 £40,000 -27.27%
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 17 April 2015, IT jobs across the East of England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 210 (65.02%) ITIL
2 70 (21.67%) Service Delivery
3 68 (21.05%) Microsoft
4 62 (19.20%) SQL
5 60 (18.58%) ITSM
6 56 (17.34%) Windows
7 55 (17.03%) Linux
8 53 (16.41%) SLA
8 53 (16.41%) ITIL Certification
9 51 (15.79%) MS Office
10 46 (14.24%) UNIX
11 44 (13.62%) Java
12 41 (12.69%) Finance
13 40 (12.38%) Project Management
14 39 (12.07%) Oracle
14 39 (12.07%) MS Excel
14 39 (12.07%) Problem Management
15 38 (11.76%) Change Management
16 37 (11.46%) Tomcat
17 36 (11.15%) SQL Server
17 36 (11.15%) Analytical Skills
18 35 (10.84%) Apache
19 33 (10.22%) J2EE
19 33 (10.22%) Solaris
19 33 (10.22%) Shell Script
20 32 (9.91%) Active Directory
20 32 (9.91%) IIS
20 32 (9.91%) PL/SQL
20 32 (9.91%) Stakeholder Management
21 31 (9.60%) MySQL

Service Management
Top Related IT Skills in the East of England by Category

For the 6 months to 17 April 2015, IT jobs across the East of England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 37 (11.46%) Tomcat
2 35 (10.84%) Apache
3 32 (9.91%) IIS
4 31 (9.60%) WebLogic
5 12 (3.72%) MS Exchange
6 9 (2.79%) Blackberry Enterprise Server
7 2 (0.62%) WebSphere
7 2 (0.62%) Apache Pig
7 2 (0.62%) SAS
7 2 (0.62%) WebSphere Application Server
7 2 (0.62%) JBoss
8 1 (0.31%) SharePoint
Applications
1 51 (15.79%) MS Office
2 39 (12.07%) MS Excel
3 17 (5.26%) MS PowerPoint
4 14 (4.33%) MS Visio
Business Applications
1 7 (2.17%) Cognos Business Intelligence
2 6 (1.86%) SAP ERP
2 6 (1.86%) SAP MM
2 6 (1.86%) SAP CS
3 5 (1.55%) Remedy ITSM
4 2 (0.62%) SAP Oil and Gas
4 2 (0.62%) SAP Business One
5 1 (0.31%) Sentinel
Cloud Services
1 11 (3.41%) Amazon AWS
2 7 (2.17%) AWS CloudFormation
3 3 (0.93%) Cloud Computing
3 3 (0.93%) SaaS
4 2 (0.62%) PaaS
4 2 (0.62%) IaaS
4 2 (0.62%) Force.com
4 2 (0.62%) Microsoft Azure
Communications & Networking
1 15 (4.64%) LAN
1 15 (4.64%) WAN
1 15 (4.64%) Firewall
2 11 (3.41%) DSL
2 11 (3.41%) SAN
3 10 (3.10%) MPLS
3 10 (3.10%) VPN
4 9 (2.79%) DNS
5 6 (1.86%) TCP/IP
5 6 (1.86%) BIG-IP
6 5 (1.55%) Reverse Proxy
7 4 (1.24%) Broadband
7 4 (1.24%) SCCP
8 3 (0.93%) VoIP
9 2 (0.62%) WLAN
9 2 (0.62%) NAS
10 1 (0.31%) Network Security
10 1 (0.31%) iSCSI
10 1 (0.31%) VLAN
10 1 (0.31%) Ethernet
Database & Business Intelligence
1 36 (11.15%) SQL Server
2 31 (9.60%) MySQL
3 7 (2.17%) Cognos Query Studio
3 7 (2.17%) Cognos Analysis Studio
3 7 (2.17%) Cognos Report Studio
3 7 (2.17%) Cognos Framework Manager
3 7 (2.17%) Cognos Event Studio
3 7 (2.17%) Data Warehouse
3 7 (2.17%) SQL Server Reporting Services
3 7 (2.17%) SQL Server Analysis Services
3 7 (2.17%) ActiveReports
3 7 (2.17%) SQL Server Integration Services
3 7 (2.17%) NoSQL
4 3 (0.93%) Oracle Database 11g
4 3 (0.93%) SQL Server 2005
4 3 (0.93%) Oracle Database 10g
4 3 (0.93%) Oracle9i Database
4 3 (0.93%) Oracle Database
4 3 (0.93%) SQL Server 2012
5 2 (0.62%) Amazon DynamoDB
Development Applications
1 3 (0.93%) Toad
2 2 (0.62%) Subversion
2 2 (0.62%) Git (software)
2 2 (0.62%) Team Foundation Server
2 2 (0.62%) Jenkins
3 1 (0.31%) Gerrit
General
1 41 (12.69%) Finance
2 19 (5.88%) Telecoms
3 18 (5.57%) Law
4 14 (4.33%) Retail
5 12 (3.72%) Legal
6 5 (1.55%) Manufacturing
6 5 (1.55%) Publishing
7 3 (0.93%) Banking
7 3 (0.93%) Electronics
7 3 (0.93%) Retail Banking
8 2 (0.62%) Marketing
9 1 (0.31%) French Language
9 1 (0.31%) Italian Language
9 1 (0.31%) Billing
9 1 (0.31%) Pharmaceutical
9 1 (0.31%) Front Office
Job Titles
1 103 (31.89%) Analyst
2 56 (17.34%) Support Analyst
2 56 (17.34%) Applications Support
3 54 (16.72%) Applications Support Analyst
4 44 (13.62%) Service Manager
5 23 (7.12%) Delivery Manager
6 21 (6.50%) Problem Manager
7 16 (4.95%) Consultant
7 16 (4.95%) Incident Manager
7 16 (4.95%) ITIL Manager
8 15 (4.64%) Service Analyst
9 14 (4.33%) Configuration Manager
9 14 (4.33%) Services Delivery Manager
9 14 (4.33%) ITIL Configuration Manager
10 13 (4.02%) ITIL Service Manager
11 12 (3.72%) IT Services Manager
11 12 (3.72%) Incident & Problem Manager
11 12 (3.72%) Administrator
11 12 (3.72%) SAP Consultant
12 11 (3.41%) Team Leader
Libraries, Frameworks & Software Standards
1 33 (10.22%) J2EE
2 7 (2.17%) Web Services
2 7 (2.17%) XML
3 6 (1.86%) EDI
3 6 (1.86%) SAP ALE
4 5 (1.55%) JSON
5 4 (1.24%) Visualforce
6 3 (0.93%) HTML
6 3 (0.93%) .NET
7 2 (0.62%) SOAP
7 2 (0.62%) OSGi
7 2 (0.62%) REST
7 2 (0.62%) Apache Camel
7 2 (0.62%) Java EE
7 2 (0.62%) Ajax
7 2 (0.62%) XMPP
7 2 (0.62%) jQuery
8 1 (0.31%) WAP
Miscellaneous
1 36 (11.15%) Analytical Skills
2 24 (7.43%) Management Information System
3 22 (6.81%) Client/Server
4 16 (4.95%) CMDB
5 11 (3.41%) Blackberry
6 9 (2.79%) Statistics
6 9 (2.79%) Fat Client
6 9 (2.79%) Thin Client
7 8 (2.48%) Replication
8 5 (1.55%) Tandem
9 4 (1.24%) Data Structures
10 3 (0.93%) FMCG
10 3 (0.93%) IVR
11 2 (0.62%) DTV
11 2 (0.62%) Smartphone
11 2 (0.62%) Blog
11 2 (0.62%) DataPower
11 2 (0.62%) iSeries
11 2 (0.62%) Public Cloud
12 1 (0.31%) Video Conferencing
Operating Systems
1 56 (17.34%) Windows
2 55 (17.03%) Linux
3 46 (14.24%) UNIX
4 33 (10.22%) Solaris
5 17 (5.26%) Windows 7
6 14 (4.33%) Windows Server 2008
7 11 (3.41%) Windows Server 2003
8 4 (1.24%) Windows XP
9 3 (0.93%) Windows Server 2012
10 2 (0.62%) Windows Vista
11 1 (0.31%) Windows Phone
11 1 (0.31%) Windows 8
Processes & Methodologies
1 210 (65.02%) ITIL
2 70 (21.67%) Service Delivery
3 60 (18.58%) ITSM
4 40 (12.38%) Project Management
5 39 (12.07%) Problem Management
6 38 (11.76%) Change Management
7 32 (9.91%) Stakeholder Management
8 31 (9.60%) Configuration Management
9 30 (9.29%) PRINCE2
10 24 (7.43%) Incident Management
11 21 (6.50%) Release Management
12 19 (5.88%) Business Analysis
12 19 (5.88%) Change Control
13 18 (5.57%) People Management
13 18 (5.57%) Disaster Recovery
14 17 (5.26%) ERP
14 17 (5.26%) ITIL V3
15 16 (4.95%) Agile Software Development
16 14 (4.33%) Time Management
16 14 (4.33%) Continuous Improvement
Programming Languages
1 62 (19.20%) SQL
2 44 (13.62%) Java
3 33 (10.22%) Shell Script
4 32 (9.91%) PL/SQL
5 8 (2.48%) PowerShell
6 5 (1.55%) VBScript
7 4 (1.24%) Apex Code
7 4 (1.24%) SOQL
8 3 (0.93%) T-SQL
9 2 (0.62%) VB
9 2 (0.62%) Groovy
9 2 (0.62%) Scala
10 1 (0.31%) Bash Shell
10 1 (0.31%) C
Qualifications
1 53 (16.41%) ITIL Certification
2 22 (6.81%) Degree
3 12 (3.72%) Microsoft Certification
4 8 (2.48%) MCSA
5 7 (2.17%) MCP
5 7 (2.17%) PMI Certification
6 6 (1.86%) PMP
6 6 (1.86%) SC Cleared
6 6 (1.86%) Security Cleared
7 5 (1.55%) PRINCE2 Practitioner
8 4 (1.24%) CISA
8 4 (1.24%) CISSP
8 4 (1.24%) Sun Certification
9 3 (0.93%) A+ Certification
10 1 (0.31%) PRINCE2 Certification
10 1 (0.31%) Cisco Certification
10 1 (0.31%) CCNA
10 1 (0.31%) MCDST
10 1 (0.31%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 53 (16.41%) SLA
2 10 (3.10%) ISO/IEC 27001
3 8 (2.48%) QA
4 6 (1.86%) PCI DSS
5 4 (1.24%) ISO/IEC 20000
6 1 (0.31%) Sarbanes-Oxley
6 1 (0.31%) ISO 9000
System Software
1 32 (9.91%) Active Directory
2 11 (3.41%) VMware Infrastructure
3 9 (2.79%) Hyper-V
4 6 (1.86%) Xen
4 6 (1.86%) NLBS
5 3 (0.93%) Oracle RAC
5 3 (0.93%) vSphere
6 2 (0.62%) vCloud
7 1 (0.31%) VMware ESXi
7 1 (0.31%) Microsoft App-V
Systems Management
1 9 (2.79%) WSUS
2 8 (2.48%) Puppet
2 8 (2.48%) Opscode Chef
3 6 (1.86%) SCCM
3 6 (1.86%) SCOM
4 5 (1.55%) Tivoli Storage Manager
5 4 (1.24%) Systems Management Server (SMS)
6 3 (0.93%) Unicenter
6 3 (0.93%) Oracle RMAN
6 3 (0.93%) Data Guard
7 1 (0.31%) ZENworks
7 1 (0.31%) vMotion
Vendors
1 68 (21.05%) Microsoft
2 39 (12.07%) Oracle
3 19 (5.88%) SAP
4 18 (5.57%) Citrix
5 16 (4.95%) Cisco
6 15 (4.64%) VMware
7 10 (3.10%) Remedy
7 10 (3.10%) CheckPoint
7 10 (3.10%) BMC
8 9 (2.79%) IBM
9 7 (2.17%) Cognos
10 5 (1.55%) Altiris
11 4 (1.24%) Computacenter
11 4 (1.24%) LANDesk
11 4 (1.24%) Salesforce.com
11 4 (1.24%) Symantec
11 4 (1.24%) HP
12 3 (0.93%) CA
12 3 (0.93%) Red Hat
13 2 (0.62%) JD Edwards
Hatfield, Hertfordshire
JM
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday
Peterborough, Cambridgeshire
Stafford-Sharp Associates
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Ipswich, Suffolk
Lynx Recruitment Ltd
Salary: Package
Posted: Yesterday
Bedfordshire
Edward Carter Solutions
Salary: £35,000 - £44,000 DOE + Excellent Benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £50000 - £55000 per annum + + Benefits
Posted: 2 days ago
Watford, Hertfordshire
TTR UK Ltd
Salary: £50000.00 per annum
Posted: 3 days ago
Huntingdon, Cambridgeshire
Reed Professional Services
Salary: £500 - £600 per day
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £65000 - £75000 per annum + + Bonus (10-15k) + Car + Bens
Posted: 3 days ago
Hatfield, Hertfordshire
JM
Salary: £50000 - £59000 per annum + bonus + car
Posted: 4 days ago
Chelmsford, Essex
Ashdown IT
Salary: £23000 - £30000 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago
Luton, Bedfordshire
Easyjet
Posted: 18 days ago