The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 107 143 152
Rank change year-on-year
+36 +9
Permanent jobs citing Service Management 154 140 139
As % of all permanent IT jobs located in the East of England 2.37% 1.81% 1.66%
As % of the Processes & Methodologies category 2.76% 2.15% 2.02%
Number of salaries quoted 113 108 109
Median salary £47,500 £48,000 £50,000
Median salary % change year-on-year
-1.04% -4.00%
90% offered a salary of more than £27,500 £29,700 £22,500
10% offered a salary of more than £60,000 £68,250 £67,500
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5584 6526 6896
As % of all permanent IT jobs located in the East of England 85.84% 84.17% 82.26%
Number of salaries quoted 4721 5394 5689
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £31,000
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 26 June 2016.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +69 70 £37,500 -25.00% 2
Bedfordshire +6 30 £52,500 +30.43% 1
Essex +6 25 £60,000 +33.33% 2
Cambridgeshire -2 23 £53,200 +4.31% 1
Suffolk -2 7 £60,000 -4.00%
Norfolk - 3 £18,500 -
East Anglia - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 26 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Management.

1 180 (57.51%) ITIL
2 64 (20.45%) ITSM
3 57 (18.21%) Windows
3 57 (18.21%) Incident Management
4 56 (17.89%) Microsoft
4 56 (17.89%) Change Management
5 53 (16.93%) Service Delivery
6 51 (16.29%) MS Office
7 49 (15.65%) Security Cleared
8 47 (15.02%) Finance
9 44 (14.06%) Problem Management
10 37 (11.82%) SLA
11 36 (11.50%) SAP
12 32 (10.22%) MCP
12 32 (10.22%) ERP
12 32 (10.22%) Project Management
12 32 (10.22%) Stakeholder Management
13 31 (9.90%) Retail
13 31 (9.90%) SC Cleared
14 30 (9.58%) Degree
14 30 (9.58%) Active Directory
14 30 (9.58%) Analytical Skills
15 29 (9.27%) Management Information System
15 29 (9.27%) Supplier Management
16 28 (8.95%) Unix
16 28 (8.95%) Service Design
17 26 (8.31%) Linux
17 26 (8.31%) MS Excel
18 25 (7.99%) Telecoms
19 24 (7.67%) Front Office

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (6.07%) MS Exchange
2 15 (4.79%) Exchange Server 2010
3 12 (3.83%) IBM Notes
4 9 (2.88%) IIS
5 7 (2.24%) Tomcat
6 6 (1.92%) Apache
6 6 (1.92%) Exchange Server 2013
6 6 (1.92%) JBoss
6 6 (1.92%) WebSphere
6 6 (1.92%) WebSphere Application Server
7 5 (1.60%) Blackberry Enterprise Server
8 4 (1.28%) GroupWise
9 3 (0.96%) BizTalk Server
10 2 (0.64%) SharePoint
10 2 (0.64%) Skype for Business
10 2 (0.64%) WebLogic
11 1 (0.32%) Documentum
11 1 (0.32%) Elasticsearch
11 1 (0.32%) IBM Domino
Applications
1 51 (16.29%) MS Office
2 26 (8.31%) MS Excel
3 5 (1.60%) MS PowerPoint
Business Applications
1 11 (3.51%) Remedy ITSM
2 8 (2.56%) SAP CS
3 6 (1.92%) SAP hybris
4 5 (1.60%) assyst
4 5 (1.60%) Remedy AR System
5 3 (0.96%) SAP CRM
5 3 (0.96%) SAP ERP
6 2 (0.64%) Dynamics CRM
6 2 (0.64%) SAP CO
6 2 (0.64%) SAP FI
6 2 (0.64%) SAP FI/CO
7 1 (0.32%) Dynamics NAV
7 1 (0.32%) Maximo
7 1 (0.32%) Oracle 11i
7 1 (0.32%) Oracle BPM
Cloud Services
1 12 (3.83%) Office 365
2 7 (2.24%) SaaS
3 6 (1.92%) Amazon AWS
4 5 (1.60%) iTunes
5 3 (0.96%) Cloud Computing
5 3 (0.96%) IaaS
5 3 (0.96%) Microsoft Azure
6 1 (0.32%) AWS CloudFormation
6 1 (0.32%) PaaS
Communications & Networking
1 18 (5.75%) DNS
2 17 (5.43%) LAN
2 17 (5.43%) VPN
3 16 (5.11%) Firewall
4 15 (4.79%) WAN
5 14 (4.47%) TCP/IP
6 11 (3.51%) DHCP
7 10 (3.19%) Wireless
8 8 (2.56%) VoIP
9 6 (1.92%) 4G
9 6 (1.92%) SAN
10 5 (1.60%) Internet
10 5 (1.60%) Network Security
10 5 (1.60%) WLAN
11 4 (1.28%) VoLTE
12 3 (0.96%) Cisco Wireless
12 3 (0.96%) HTTP
12 3 (0.96%) MPLS
13 2 (0.64%) 3G
13 2 (0.64%) HTTPS
Database & Business Intelligence
1 8 (2.56%) SQL Server
2 6 (1.92%) MySQL
3 5 (1.60%) DB2
4 4 (1.28%) Oracle Database
5 3 (0.96%) Oracle Database 10g
5 3 (0.96%) SAP BW
5 3 (0.96%) SQL Server 2000
6 2 (0.64%) NoSQL
6 2 (0.64%) SQL Server 2012
7 1 (0.32%) BusinessObjects
7 1 (0.32%) Data Warehouse
7 1 (0.32%) GIS
7 1 (0.32%) MongoDB
7 1 (0.32%) Oracle BI EE
7 1 (0.32%) Oracle Database 11g
7 1 (0.32%) Oracle9i Database
7 1 (0.32%) RDBMS
7 1 (0.32%) Relational Database
7 1 (0.32%) SQL Server 2005
7 1 (0.32%) SQL Server 2008
Development Applications
1 3 (0.96%) HP UFT
1 3 (0.96%) LoadRunner
1 3 (0.96%) Team Foundation Server
2 1 (0.32%) Jenkins
2 1 (0.32%) Maven
2 1 (0.32%) MSI
2 1 (0.32%) Talend Open Studio
2 1 (0.32%) Toad
General
1 47 (15.02%) Finance
2 31 (9.90%) Retail
3 25 (7.99%) Telecoms
4 24 (7.67%) Front Office
5 16 (5.11%) Marketing
6 15 (4.79%) Law
7 14 (4.47%) Legal
8 13 (4.15%) Billing
9 5 (1.60%) French Language
9 5 (1.60%) Publishing
10 4 (1.28%) Italian Language
10 4 (1.28%) Manufacturing
11 2 (0.64%) Automotive
11 2 (0.64%) Military
12 1 (0.32%) Banking
Job Titles
1 58 (18.53%) Service Manager
2 56 (17.89%) Analyst
3 37 (11.82%) IT Manager
4 31 (9.90%) Support Analyst
5 26 (8.31%) Architect
6 19 (6.07%) IT Services Manager
7 17 (5.43%) Consultant
7 17 (5.43%) Technical Architect
8 15 (4.79%) Applications Support
8 15 (4.79%) Java Architect
8 15 (4.79%) Support Engineer
9 13 (4.15%) IT Support
9 13 (4.15%) Java Technical Architect
9 13 (4.15%) Project Manager
9 13 (4.15%) SOC Analyst
10 12 (3.83%) IT Analyst
10 12 (3.83%) Management Consultant
10 12 (3.83%) Senior Analyst
10 12 (3.83%) Service Management Consultant
11 11 (3.51%) ITIL Manager
Libraries, Frameworks & Software Standards
1 16 (5.11%) Java EE
2 6 (1.92%) XML
3 5 (1.60%) Middleware
3 5 (1.60%) WebSphere MQ
4 4 (1.28%) HTML
4 4 (1.28%) Web Services
5 2 (0.64%) JSON
5 2 (0.64%) Silverlight
6 1 (0.32%) .NET
6 1 (0.32%) J2EE
6 1 (0.32%) Oracle Fusion
6 1 (0.32%) REST
6 1 (0.32%) SOAP
6 1 (0.32%) Software Packaging
Miscellaneous
1 30 (9.58%) Analytical Skills
2 29 (9.27%) Management Information System
3 22 (7.03%) Data Centre
4 16 (5.11%) Computer Science
5 15 (4.79%) Blackberry
6 13 (4.15%) Performance Metrics
7 11 (3.51%) PMI
8 10 (3.19%) Smartphone
9 8 (2.56%) iSeries
10 7 (2.24%) Foreign Exchange (FX)
11 6 (1.92%) Client/Server
11 6 (1.92%) Mobile Computing
12 5 (1.60%) Driving Licence
13 4 (1.28%) CMDB
13 4 (1.28%) iPhone
13 4 (1.28%) Video Conferencing
14 3 (0.96%) Public Cloud
14 3 (0.96%) Statistics
14 3 (0.96%) User Experience
15 2 (0.64%) Mobile App
Operating Systems
1 57 (18.21%) Windows
2 28 (8.95%) Unix
3 26 (8.31%) Linux
4 16 (5.11%) Windows 7
4 16 (5.11%) Windows Server
5 15 (4.79%) Windows Server 2008
6 10 (3.19%) Windows Phone
7 7 (2.24%) Windows Server 2012
8 5 (1.60%) zOS
9 4 (1.28%) Windows Server 2003
10 2 (0.64%) Red Hat Enterprise Linux
10 2 (0.64%) Windows Vista
10 2 (0.64%) Windows XP
11 1 (0.32%) Debian
11 1 (0.32%) Mac OS X
11 1 (0.32%) MVS
11 1 (0.32%) OS/400
11 1 (0.32%) Windows 8
Processes & Methodologies
1 180 (57.51%) ITIL
2 64 (20.45%) ITSM
3 57 (18.21%) Incident Management
4 56 (17.89%) Change Management
5 53 (16.93%) Service Delivery
6 44 (14.06%) Problem Management
7 32 (10.22%) ERP
7 32 (10.22%) Project Management
7 32 (10.22%) Stakeholder Management
8 29 (9.27%) Supplier Management
9 28 (8.95%) Service Design
10 22 (7.03%) ITIL V3
10 22 (7.03%) PRINCE2
11 21 (6.71%) Continuous Improvement
11 21 (6.71%) Information Security
11 21 (6.71%) Validation
12 18 (5.75%) Agile Software Development
13 16 (5.11%) Configuration Management
13 16 (5.11%) CRM
13 16 (5.11%) Technical Analysis
Programming Languages
1 21 (6.71%) SQL
2 18 (5.75%) Java
3 13 (4.15%) PowerShell
4 5 (1.60%) Shell Script
5 3 (0.96%) C
5 3 (0.96%) Perl
5 3 (0.96%) VB
6 2 (0.64%) Bash Shell
6 2 (0.64%) JavaScript
6 2 (0.64%) PHP
6 2 (0.64%) VBScript
7 1 (0.32%) Jython
7 1 (0.32%) T-SQL
7 1 (0.32%) VBA
7 1 (0.32%) WebLogic Scripting Tool
Qualifications
1 49 (15.65%) Security Cleared
2 32 (10.22%) MCP
3 31 (9.90%) SC Cleared
4 30 (9.58%) Degree
5 17 (5.43%) CISM
5 17 (5.43%) CISSP
5 17 (5.43%) Microsoft Certification
6 16 (5.11%) MCDST
7 14 (4.47%) CEH
7 14 (4.47%) CESG Certified Professional
7 14 (4.47%) CRISC
7 14 (4.47%) GIAC
7 14 (4.47%) SANS
8 11 (3.51%) PMI Certification
9 9 (2.88%) ITIL Certification
9 9 (2.88%) PMP
9 9 (2.88%) PRINCE2 Certification
10 8 (2.56%) ITIL Foundation Certificate
11 6 (1.92%) Cisco Certification
12 5 (1.60%) CCNP
Quality Assurance & Compliance
1 37 (11.82%) SLA
2 11 (3.51%) ISO/IEC 27001
3 3 (0.96%) ISO22301
3 3 (0.96%) PCI DSS
3 3 (0.96%) QA
4 1 (0.32%) JSP 440
4 1 (0.32%) SAS 70
System Software
1 30 (9.58%) Active Directory
2 9 (2.88%) XenApp
3 8 (2.56%) VMware Infrastructure
4 6 (1.92%) vSphere
5 5 (1.60%) Microsoft App-V
6 3 (0.96%) Hyper-V
6 3 (0.96%) Oracle RAC
7 2 (0.64%) KVM
7 2 (0.64%) NFS
7 2 (0.64%) VMware ESX
7 2 (0.64%) VMware Server
8 1 (0.32%) Docker
8 1 (0.32%) Job Entry Subsystem
8 1 (0.32%) LXC
8 1 (0.32%) Virtual Desktop
8 1 (0.32%) XenDesktop
Systems Management
1 19 (6.07%) SCCM
2 12 (3.83%) Systems Management Server (SMS)
3 8 (2.56%) SCOM
4 3 (0.96%) Cisco Prime
5 2 (0.64%) Data Guard
5 2 (0.64%) Puppet
6 1 (0.32%) Microsoft Clustering
6 1 (0.32%) Norton AntiVirus
6 1 (0.32%) Opscode Chef
6 1 (0.32%) Oracle RMAN
Vendors
1 56 (17.89%) Microsoft
2 36 (11.50%) SAP
3 24 (7.67%) Oracle
4 14 (4.47%) AlienVault
4 14 (4.47%) LogLogic
4 14 (4.47%) LogRhythm
4 14 (4.47%) VMware
5 13 (4.15%) Lotus
6 12 (3.83%) Cisco
7 11 (3.51%) Citrix
7 11 (3.51%) Clearswift
7 11 (3.51%) HP
7 11 (3.51%) Proofpoint
7 11 (3.51%) Remedy
8 10 (3.19%) Apple
8 10 (3.19%) ComArch
8 10 (3.19%) IBM
9 8 (2.56%) Becrypt
9 8 (2.56%) Nokia
10 7 (2.24%) NetApp
Cambridge, Cambridgeshire
Cambridge University Press
Salary: £30,000 per annum + benefits
Posted: 5 days ago
Colchester, Essex
Square One Resources
Salary: From £55,000 to £65,000 per annum + Corporate Benefits
Posted: 5 days ago
Hatfield, Hertfordshire
JM
Posted: 5 days ago
Hatfield, Hertfordshire
JM
Posted: 5 days ago
Luton
Interquest - IQ Tech
Salary: £50000 per annum + Benefits
Posted: 27 days ago