The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 83 138 142
Rank change year-on-year
+55 +4
Permanent jobs citing Service Management 197 131 132
As % of all permanent IT jobs located in the East of England 3.17% 1.81% 1.75%
As % of the Processes & Methodologies category 3.67% 2.12% 2.11%
Number of salaries quoted 165 111 105
Median salary £47,500 £48,000 £40,000
Median salary % change year-on-year
-1.04% +20.00%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £65,000 £65,000 £55,000
UK excluding London median salary £45,000 £43,250 £42,500
% change year-on-year
+4.04% +1.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5375 6170 6268
As % of all permanent IT jobs located in the East of England 86.47% 85.03% 83.09%
Number of salaries quoted 4442 5211 5002
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £70,500 £67,500 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 27 September 2016.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +33 70 £34,500 -23.33% 2
Essex +29 63 £50,000 +4.16% 5
Bedfordshire +38 35 £47,500 -5.00% 6
Cambridgeshire -6 20 £35,000 -31.37% 3
Suffolk -2 10 £28,000 -41.05%
Norfolk -16 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 27 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Management.

1 250 (70.82%) ITIL
2 90 (25.50%) ITSM
3 87 (24.65%) Service Delivery
4 81 (22.95%) Microsoft
4 81 (22.95%) Incident Management
5 69 (19.55%) Change Management
6 65 (18.41%) Finance
6 65 (18.41%) Windows
7 62 (17.56%) Service Design
8 60 (17.00%) Problem Management
9 59 (16.71%) MS Office
10 56 (15.86%) Security Cleared
11 55 (15.58%) SLA
12 51 (14.45%) ITIL V3
13 50 (14.16%) Degree
14 42 (11.90%) Active Directory
15 40 (11.33%) Linux
16 35 (9.92%) Supplier Management
16 35 (9.92%) Management Information System
17 34 (9.63%) MS Excel
18 31 (8.78%) Retail
19 30 (8.50%) Stakeholder Management
19 30 (8.50%) SC Cleared
20 29 (8.22%) E-Commerce
21 28 (7.93%) MS Exchange
22 27 (7.65%) Blackberry
22 27 (7.65%) Asset Management
23 26 (7.37%) Office 365
24 24 (6.80%) Configuration Management
24 24 (6.80%) MCP

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (7.93%) MS Exchange
2 19 (5.38%) Exchange Server 2010
3 14 (3.97%) WebSphere
3 14 (3.97%) WebSphere Application Server
4 10 (2.83%) Blackberry Enterprise Server
4 10 (2.83%) SharePoint
5 7 (1.98%) Apache
6 6 (1.70%) GroupWise
6 6 (1.70%) IBM Notes
7 3 (0.85%) Skype for Business
8 2 (0.57%) BizTalk Server
8 2 (0.57%) Elasticsearch
9 1 (0.28%) Confluence
9 1 (0.28%) Documentum
9 1 (0.28%) IIS
9 1 (0.28%) JBoss
9 1 (0.28%) Tomcat
9 1 (0.28%) WebLogic
Applications
1 59 (16.71%) MS Office
2 34 (9.63%) MS Excel
3 6 (1.70%) MS PowerPoint
4 1 (0.28%) HipChat
Business Applications
1 6 (1.70%) SAP hybris
2 3 (0.85%) SAP CO
2 3 (0.85%) SAP FI
2 3 (0.85%) SAP FI/CO
3 2 (0.57%) Dynamics CRM
3 2 (0.57%) Oracle EBS
3 2 (0.57%) Remedy ITSM
3 2 (0.57%) SAP ERP
4 1 (0.28%) Dynamics NAV
4 1 (0.28%) Oracle BPM
4 1 (0.28%) Oracle Financials
4 1 (0.28%) SAP CS
Cloud Services
1 26 (7.37%) Office 365
2 14 (3.97%) Amazon AWS
3 13 (3.68%) SaaS
4 10 (2.83%) iTunes
5 5 (1.42%) Microsoft Azure
6 2 (0.57%) IaaS
7 1 (0.28%) AWS CloudFormation
7 1 (0.28%) PaaS
Communications & Networking
1 23 (6.52%) VPN
2 14 (3.97%) TCP/IP
3 13 (3.68%) LAN
4 12 (3.40%) DNS
4 12 (3.40%) WAN
5 11 (3.12%) Firewall
6 8 (2.27%) DHCP
7 5 (1.42%) PBX
7 5 (1.42%) Wireless
8 3 (0.85%) ADSL
8 3 (0.85%) Broadband
8 3 (0.85%) Cisco ASA
8 3 (0.85%) HTTP
8 3 (0.85%) Network Security
9 2 (0.57%) Ethernet
9 2 (0.57%) FTP
9 2 (0.57%) HTTPS
9 2 (0.57%) Internet
9 2 (0.57%) VoIP
9 2 (0.57%) WLAN
Database & Business Intelligence
1 14 (3.97%) DB2
2 8 (2.27%) SQL Server
3 7 (1.98%) MongoDB
4 2 (0.57%) BusinessObjects
4 2 (0.57%) Data Warehouse
4 2 (0.57%) MySQL
4 2 (0.57%) Oracle BI EE
4 2 (0.57%) SQL Server 2012
5 1 (0.28%) NoSQL
5 1 (0.28%) Oracle Database
5 1 (0.28%) RDBMS
5 1 (0.28%) Relational Database
5 1 (0.28%) SQL Server 2008
Development Applications
1 8 (2.27%) Jenkins
2 5 (1.42%) JIRA
3 2 (0.57%) Maven
3 2 (0.57%) Talend Open Studio
4 1 (0.28%) Ant
4 1 (0.28%) Git (software)
4 1 (0.28%) JIRA Agile
4 1 (0.28%) JUnit
4 1 (0.28%) Liquibase
4 1 (0.28%) SonarQube
4 1 (0.28%) Sonatype Nexus
4 1 (0.28%) Team Foundation Server
General
1 65 (18.41%) Finance
2 31 (8.78%) Retail
3 19 (5.38%) Front Office
4 14 (3.97%) Telecoms
5 11 (3.12%) Legal
6 8 (2.27%) Marketing
7 7 (1.98%) Billing
7 7 (1.98%) Law
8 6 (1.70%) Publishing
9 5 (1.42%) French Language
9 5 (1.42%) Military
10 4 (1.13%) Italian Language
11 2 (0.57%) Automotive
12 1 (0.28%) Manufacturing
Job Titles
1 83 (23.51%) Service Manager
2 53 (15.01%) Analyst
3 48 (13.60%) IT Manager
4 39 (11.05%) IT Services Manager
5 24 (6.80%) Support Analyst
5 24 (6.80%) Transition Manager
6 23 (6.52%) Service Transition Manager
7 17 (4.82%) Support Engineer
8 15 (4.25%) 2nd Line Support
8 15 (4.25%) Administrator
8 15 (4.25%) Network Engineer
9 14 (3.97%) Service Analyst
10 13 (3.68%) Service Design Manager
11 12 (3.40%) Architect
11 12 (3.40%) IT Support
12 11 (3.12%) Applications Support
12 11 (3.12%) Delivery Manager
12 11 (3.12%) Desktop Engineer
12 11 (3.12%) Services Delivery Manager
12 11 (3.12%) SOC Analyst
Libraries, Frameworks & Software Standards
1 14 (3.97%) HTML
1 14 (3.97%) WebSphere MQ
2 11 (3.12%) HTML5
3 7 (1.98%) JDBC
4 6 (1.70%) .NET
4 6 (1.70%) CSS
5 5 (1.42%) XML
6 3 (0.85%) jQuery
6 3 (0.85%) Middleware
7 1 (0.28%) ELK Stack
7 1 (0.28%) J2EE
7 1 (0.28%) Java EE
7 1 (0.28%) JSON
7 1 (0.28%) MCollective
7 1 (0.28%) Oracle Fusion
7 1 (0.28%) REST
7 1 (0.28%) SOAP
7 1 (0.28%) Software Packaging
7 1 (0.28%) Spring
7 1 (0.28%) Web Services
Miscellaneous
1 35 (9.92%) Management Information System
2 27 (7.65%) Blackberry
3 23 (6.52%) Analytical Skills
4 19 (5.38%) Computer Science
5 17 (4.82%) Smartphone
6 16 (4.53%) Data Centre
7 15 (4.25%) iSeries
7 15 (4.25%) Mobile Computing
8 9 (2.55%) Driving Licence
9 6 (1.70%) CMDB
9 6 (1.70%) Performance Metrics
9 6 (1.70%) PMI
9 6 (1.70%) Video Conferencing
10 5 (1.42%) BYOD
10 5 (1.42%) iPhone
11 4 (1.13%) Client/Server
11 4 (1.13%) Enterprise Software
11 4 (1.13%) iPad
12 3 (0.85%) Foreign Exchange (FX)
12 3 (0.85%) N-Tier
Operating Systems
1 65 (18.41%) Windows
2 40 (11.33%) Linux
3 23 (6.52%) Windows 7
4 17 (4.82%) Windows Phone
5 14 (3.97%) zOS
6 12 (3.40%) Unix
6 12 (3.40%) Windows Server 2008
6 12 (3.40%) Windows Server 2012
7 9 (2.55%) Windows 8
8 7 (1.98%) Windows Server
9 5 (1.42%) Windows 10
10 4 (1.13%) Windows XP
11 3 (0.85%) Windows Vista
12 2 (0.57%) Windows Server 2003
13 1 (0.28%) Debian
13 1 (0.28%) VMS
Processes & Methodologies
1 250 (70.82%) ITIL
2 90 (25.50%) ITSM
3 87 (24.65%) Service Delivery
4 81 (22.95%) Incident Management
5 69 (19.55%) Change Management
6 62 (17.56%) Service Design
7 60 (17.00%) Problem Management
8 51 (14.45%) ITIL V3
9 35 (9.92%) Supplier Management
10 30 (8.50%) Stakeholder Management
11 29 (8.22%) E-Commerce
12 27 (7.65%) Asset Management
13 24 (6.80%) Configuration Management
14 23 (6.52%) Process Management
15 22 (6.23%) Release Management
16 21 (5.95%) Project Management
17 19 (5.38%) Transition Management
18 15 (4.25%) Information Security
18 15 (4.25%) Knowledge Management
18 15 (4.25%) Logistics
Programming Languages
1 17 (4.82%) SQL
2 14 (3.97%) Java
3 12 (3.40%) PowerShell
4 11 (3.12%) JavaScript
5 7 (1.98%) Bash Shell
5 7 (1.98%) Perl
5 7 (1.98%) Python
6 5 (1.42%) C#
7 4 (1.13%) PHP
8 3 (0.85%) C
8 3 (0.85%) VB
9 1 (0.28%) Korn
9 1 (0.28%) Ruby
9 1 (0.28%) Shell Script
9 1 (0.28%) T-SQL
9 1 (0.28%) VBScript
Qualifications
1 56 (15.86%) Security Cleared
2 50 (14.16%) Degree
3 30 (8.50%) SC Cleared
4 24 (6.80%) MCP
5 18 (5.10%) Microsoft Certification
6 16 (4.53%) ITIL Certification
7 15 (4.25%) CISSP
8 13 (3.68%) CISM
9 12 (3.40%) CEH
9 12 (3.40%) CESG Certified Professional
9 12 (3.40%) CRISC
9 12 (3.40%) GIAC
9 12 (3.40%) SANS
10 11 (3.12%) MCDST
11 9 (2.55%) PRINCE2 Certification
12 8 (2.27%) Cisco Certification
13 7 (1.98%) CCNA
14 6 (1.70%) BC Cleared
14 6 (1.70%) PMI Certification
14 6 (1.70%) PMP
Quality Assurance & Compliance
1 55 (15.58%) SLA
2 9 (2.55%) ISO/IEC 27001
3 2 (0.57%) ISO22301
4 1 (0.28%) PCI DSS
4 1 (0.28%) QA
4 1 (0.28%) SAS 70
System Software
1 42 (11.90%) Active Directory
2 6 (1.70%) VMware Infrastructure
3 3 (0.85%) vSphere
4 2 (0.57%) Docker
4 2 (0.57%) KVM
5 1 (0.28%) Hyper-V
5 1 (0.28%) LXC
5 1 (0.28%) Microsoft App-V
5 1 (0.28%) Postfix
5 1 (0.28%) Squid
5 1 (0.28%) vCloud
5 1 (0.28%) Virtual Servers
5 1 (0.28%) VMware ESX
5 1 (0.28%) VMware Server
5 1 (0.28%) XenApp
5 1 (0.28%) XenDesktop
Systems Management
1 21 (5.95%) SCCM
2 9 (2.55%) Puppet
3 8 (2.27%) Opscode Chef
4 7 (1.98%) Ansible
5 6 (1.70%) SCOM
5 6 (1.70%) Systems Management Server (SMS)
6 5 (1.42%) Cisco UCCE
7 4 (1.13%) Microsoft Intune
8 1 (0.28%) Backup Exec
8 1 (0.28%) Kibana
8 1 (0.28%) Kubernetes
8 1 (0.28%) logstash
8 1 (0.28%) Microsoft Clustering
8 1 (0.28%) Norton AntiVirus
8 1 (0.28%) Rancher
8 1 (0.28%) Terraform
8 1 (0.28%) ZABBIX
Vendors
1 81 (22.95%) Microsoft
2 21 (5.95%) Clearswift
2 21 (5.95%) Proofpoint
3 18 (5.10%) Nokia
4 17 (4.82%) Apple
5 16 (4.53%) SAP
6 15 (4.25%) Cisco
6 15 (4.25%) IBM
7 13 (3.68%) HP
8 12 (3.40%) AlienVault
8 12 (3.40%) LogLogic
8 12 (3.40%) LogRhythm
9 9 (2.55%) Becrypt
9 9 (2.55%) VMware
10 8 (2.27%) Citrix
11 6 (1.70%) hybris
11 6 (1.70%) Lotus
11 6 (1.70%) Nortel
11 6 (1.70%) Novell
11 6 (1.70%) Oracle
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 4 hours ago
Chelmsford, Essex
33-6 Consultancy Limited
Posted: 20 hours ago
Dunstable, Bedfordshire
SPS Resourcing
Salary: From £25,000 to £31,000 per annum including Excellent Bonus & Benefits
Posted: Yesterday
Huntingdon, Cambridgeshire
Nigel Frank International Ltd
Salary: £47000 per annum + Pension
Posted: 3 days ago
Luton, Bedfordshire
Tria Recruitment
Salary: £40000.00 - £55000 per annum + Benefits
Posted: 6 days ago
Chelmsford, Essex
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
Essex
i3 Resourcing
Salary: with excellent bonus & benefits
Posted: 6 days ago
Cambridge, Cambridgeshire
Harvey Nash plc
Salary: £50000 - £60000 per annum
Posted: 5 days ago
Luton
easyJet Airline
Posted: 7 days ago
Bedfordshire
Volt
Posted: 5 days ago
Luton, Bedfordshire
JM
Salary: £60000 - £65000 per annum + Excellent benefits and bonus package
Posted: 4 days ago
Luton, Bedfordshire
Tui (Ip) Ltd
Salary: Competitive Salary
Posted: 14 days ago
Harpenden
Interquest - IQ Tech
Salary: £65000 - £85000 per annum + Bonus & Benefits
Posted: 13 days ago
Brentwood, Essex
Manpower
Posted: 5 days ago
Stevenage
Computer Futures
Salary: competitive
Posted: 20 days ago