The table below looks at the statistics for Service Management skills in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 139 138 149
Rank change year-on-year
-1 +11
Permanent jobs citing Service Management 130 132 103
As % of all permanent IT jobs located in the East of England 1.76% 1.70% 1.44%
As % of the Processes & Methodologies category 2.14% 2.11% 1.82%
Number of salaries quoted 106 100 82
Average salary £50,000 £40,000 £42,500
Average salary % change year-on-year
+25.00% -5.88%
90% offered a salary of more than £26,250 £27,500 £24,400
10% offered a salary of more than £66,475 £65,000 £67,500
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
6061 6248 5663
As % of all permanent IT jobs located in the East of England 82.01% 80.29% 79.13%
Number of salaries quoted 5093 5053 4774
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East of England region.

Service Management Salary Trend in the East of England

Service Management
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Management across the East of England region over the 3 months to 1 September 2015.

Service Management Salary Histogram in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -4 44 £45,000 +12.50% 12
Essex +10 35 £48,000 +10.34% 2
Cambridgeshire +22 33 £53,000 +76.66% 4
Bedfordshire -8 12 £50,000 +25.00% 2
Suffolk -3 5 £47,500 -19.14%
Norfolk +8 1 £32,500 -44.20%
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 1 September 2015, IT jobs across the East of England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 196 (71.27%) ITIL
2 68 (24.73%) Service Delivery
3 55 (20.00%) ITSM
4 48 (17.45%) Windows
5 45 (16.36%) Project Management
6 43 (15.64%) SAP
7 42 (15.27%) Microsoft
8 40 (14.55%) ITIL Certification
9 37 (13.45%) Finance
10 36 (13.09%) Problem Management
11 34 (12.36%) MS Office
12 33 (12.00%) PRINCE2
12 33 (12.00%) SQL
13 31 (11.27%) ERP
14 29 (10.55%) MS Excel
14 29 (10.55%) SLA
15 27 (9.82%) Linux
15 27 (9.82%) Asset Management
15 27 (9.82%) Analytical Skills
16 26 (9.45%) Configuration Management
17 25 (9.09%) Continuous Improvement
18 24 (8.73%) Incident Management
18 24 (8.73%) Degree
18 24 (8.73%) SQL Server
18 24 (8.73%) Change Management
19 23 (8.36%) Stakeholder Management
20 22 (8.00%) Release Management
21 21 (7.64%) Active Directory
22 20 (7.27%) Data Centre
23 18 (6.55%) CMDB

Service Management
Top Related IT Skills in the East of England by Category

For the 6 months to 1 September 2015, IT jobs across the East of England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (4.00%) IIS
2 9 (3.27%) SAS
3 6 (2.18%) Apache
3 6 (2.18%) Tomcat
3 6 (2.18%) SharePoint
4 5 (1.82%) MS Exchange
4 5 (1.82%) WebLogic
5 4 (1.45%) WebSphere Application Server
5 4 (1.45%) Blackberry Enterprise Server
5 4 (1.45%) WebSphere
6 2 (0.73%) BizTalk Server
6 2 (0.73%) Lotus Domino
7 1 (0.36%) Oracle Workflow
Applications
1 34 (12.36%) MS Office
2 29 (10.55%) MS Excel
3 3 (1.09%) MS PowerPoint
4 2 (0.73%) MS Visio
Business Applications
1 16 (5.82%) SAP ERP
2 14 (5.09%) Remedy ITSM
3 8 (2.91%) SAP MM
3 8 (2.91%) SAP CS
4 7 (2.55%) SAP SM
5 4 (1.45%) Maximo
6 2 (0.73%) Oracle 11i
6 2 (0.73%) SAP Business One
7 1 (0.36%) Cognos Planning
7 1 (0.36%) Cognos Business Intelligence
7 1 (0.36%) Sentinel
Cloud Services
1 11 (4.00%) Amazon AWS
2 9 (3.27%) SaaS
3 7 (2.55%) AWS CloudFormation
4 1 (0.36%) Office 365
Communications & Networking
1 7 (2.55%) SMS
1 7 (2.55%) SAN
2 6 (2.18%) MPLS
3 5 (1.82%) WAN
4 4 (1.45%) LAN
4 4 (1.45%) Firewall
5 3 (1.09%) Internet
5 3 (1.09%) DSL
6 2 (0.73%) DWDM
6 2 (0.73%) Broadband
6 2 (0.73%) Ethernet
7 1 (0.36%) TCP/IP
7 1 (0.36%) SMTP
7 1 (0.36%) VoIP
7 1 (0.36%) Intranet
7 1 (0.36%) IP Telephony
7 1 (0.36%) Intrusion Detection
7 1 (0.36%) Network Security
7 1 (0.36%) RFID
Database & Business Intelligence
1 24 (8.73%) SQL Server
2 7 (2.55%) BusinessObjects
2 7 (2.55%) Oracle Database
3 6 (2.18%) MySQL
3 6 (2.18%) Oracle Database 10g
4 5 (1.82%) SQL Server 2005
5 4 (1.45%) SAP Data Services
5 4 (1.45%) SQL Server 2000
5 4 (1.45%) SQL Server 2012
6 3 (1.09%) SQL Server 2008
7 2 (0.73%) SAP HANA
7 2 (0.73%) SQL Server Integration Services
7 2 (0.73%) Oracle Database 11g
7 2 (0.73%) SQL Server Reporting Services
7 2 (0.73%) Oracle9i Database
7 2 (0.73%) Data Warehouse
8 1 (0.36%) RDBMS
8 1 (0.36%) Crystal Reports
8 1 (0.36%) Oracle Reports
8 1 (0.36%) SQL Server Analysis Services
Development Applications
1 9 (3.27%) Team Foundation Server
2 1 (0.36%) SQL Server Management Studio (SSMS)
2 1 (0.36%) Visual Studio
2 1 (0.36%) JIRA
General
1 37 (13.45%) Finance
2 18 (6.55%) Retail
3 10 (3.64%) Telecoms
4 6 (2.18%) Legal
5 5 (1.82%) Marketing
6 4 (1.45%) Local Government
6 4 (1.45%) Publishing
7 3 (1.09%) Banking
7 3 (1.09%) Manufacturing
7 3 (1.09%) Law
8 1 (0.36%) Financial Institution
8 1 (0.36%) Back Office
8 1 (0.36%) Advertising
8 1 (0.36%) Billing
8 1 (0.36%) Dutch Language
8 1 (0.36%) French Language
8 1 (0.36%) German Language
Job Titles
1 69 (25.09%) Service Manager
2 50 (18.18%) Analyst
3 44 (16.00%) Applications Support
4 30 (10.91%) Support Analyst
5 26 (9.45%) Applications Support Analyst
6 25 (9.09%) Consultant
7 24 (8.73%) Delivery Manager
8 22 (8.00%) Services Delivery Manager
9 20 (7.27%) Architect
10 16 (5.82%) SAP Consultant
11 13 (4.73%) IT Services Manager
12 11 (4.00%) Incident Manager
12 11 (4.00%) Operations Manager
13 10 (3.64%) Problem Manager
14 9 (3.27%) ITIL Manager
14 9 (3.27%) Applications Manager
14 9 (3.27%) IT Services Delivery Manager
14 9 (3.27%) Team Leader
14 9 (3.27%) Developer
15 8 (2.91%) Management Consultant
Libraries, Frameworks & Software Standards
1 12 (4.36%) Web Services
2 8 (2.91%) EDI
2 8 (2.91%) SAP ALE
3 5 (1.82%) J2EE
4 2 (0.73%) XML
4 2 (0.73%) .NET
5 1 (0.36%) XSLT
5 1 (0.36%) SOAP
5 1 (0.36%) .NET Framework
5 1 (0.36%) OSGi
5 1 (0.36%) REST
5 1 (0.36%) Regular Expression
5 1 (0.36%) Apache Camel
Miscellaneous
1 27 (9.82%) Analytical Skills
2 20 (7.27%) Data Centre
3 18 (6.55%) CMDB
4 13 (4.73%) Enterprise Software
5 12 (4.36%) Management Information System
6 10 (3.64%) Client/Server
7 7 (2.55%) Computer Science
8 6 (2.18%) Statistics
9 5 (1.82%) Mathematics
10 4 (1.45%) Physics
10 4 (1.45%) Chemistry
10 4 (1.45%) Blackberry
11 3 (1.09%) User Experience
11 3 (1.09%) Performance Metrics
12 2 (0.73%) NHS
13 1 (0.36%) PMI
13 1 (0.36%) EPoS
13 1 (0.36%) Life Science
13 1 (0.36%) Economics
13 1 (0.36%) PKI
Operating Systems
1 48 (17.45%) Windows
2 27 (9.82%) Linux
3 14 (5.09%) Windows 7
4 11 (4.00%) UNIX
5 8 (2.91%) Windows Server 2008
6 7 (2.55%) Windows XP
7 6 (2.18%) Solaris
8 5 (1.82%) Windows Server 2003
9 4 (1.45%) Windows Server 2012
10 3 (1.09%) Windows 8
11 1 (0.36%) Debian
11 1 (0.36%) Ubuntu
11 1 (0.36%) Windows Vista
11 1 (0.36%) Android
11 1 (0.36%) CentOS
11 1 (0.36%) Red Hat Enterprise Linux
Processes & Methodologies
1 196 (71.27%) ITIL
2 68 (24.73%) Service Delivery
3 55 (20.00%) ITSM
4 45 (16.36%) Project Management
5 36 (13.09%) Problem Management
6 33 (12.00%) PRINCE2
7 31 (11.27%) ERP
8 27 (9.82%) Asset Management
9 26 (9.45%) Configuration Management
10 25 (9.09%) Continuous Improvement
11 24 (8.73%) Change Management
11 24 (8.73%) Incident Management
12 23 (8.36%) Stakeholder Management
13 22 (8.00%) Release Management
14 17 (6.18%) Change Control
15 15 (5.45%) Risk Management
16 14 (5.09%) IT Governance
16 14 (5.09%) Agile Software Development
17 13 (4.73%) Software Testing
17 13 (4.73%) Disaster Recovery
Programming Languages
1 33 (12.00%) SQL
2 9 (3.27%) Java
3 7 (2.55%) PowerShell
4 6 (2.18%) PL/SQL
5 5 (1.82%) Shell Script
6 2 (0.73%) T-SQL
7 1 (0.36%) VB
7 1 (0.36%) VBA
7 1 (0.36%) PHP
7 1 (0.36%) C
7 1 (0.36%) C#
Qualifications
1 40 (14.55%) ITIL Certification
2 24 (8.73%) Degree
3 9 (3.27%) Security Cleared
4 4 (1.45%) SC Cleared
5 3 (1.09%) MCP
5 3 (1.09%) CISSP
5 3 (1.09%) Microsoft Certification
6 2 (0.73%) MCSE
6 2 (0.73%) APMP
7 1 (0.36%) ISACA
7 1 (0.36%) ITIL Foundation Certificate
7 1 (0.36%) BC Cleared
7 1 (0.36%) HND
7 1 (0.36%) PMI Certification
7 1 (0.36%) CISA
7 1 (0.36%) CISM
7 1 (0.36%) MOS
7 1 (0.36%) MCITP
Quality Assurance & Compliance
1 29 (10.55%) SLA
2 11 (4.00%) QA
3 9 (3.27%) ISO/IEC 27001
4 1 (0.36%) COBIT
4 1 (0.36%) ISO 9000
4 1 (0.36%) ISO 9001
4 1 (0.36%) HL7
4 1 (0.36%) ISO/IEC 20000
4 1 (0.36%) Data Quality
System Software
1 21 (7.64%) Active Directory
2 6 (2.18%) Oracle RAC
3 2 (0.73%) VMware Infrastructure
4 1 (0.36%) XenApp
4 1 (0.36%) iptables
Systems Management
1 8 (2.91%) Puppet
1 8 (2.91%) Opscode Chef
2 6 (2.18%) Data Guard
3 3 (1.09%) WSUS
3 3 (1.09%) SCCM
4 2 (0.73%) SCOM
4 2 (0.73%) Oracle RMAN
5 1 (0.36%) Systems Management Server (SMS)
5 1 (0.36%) Ansible
5 1 (0.36%) Salt
5 1 (0.36%) NetVault Backup
Vendors
1 43 (15.64%) SAP
2 42 (15.27%) Microsoft
3 16 (5.82%) Remedy
4 15 (5.45%) Oracle
5 9 (3.27%) Sun
5 9 (3.27%) Infor
6 8 (2.91%) Cisco
6 8 (2.91%) IBM
7 6 (2.18%) Citrix
7 6 (2.18%) BMC
8 5 (1.82%) ServiceNow
9 4 (1.45%) Cognizant
9 4 (1.45%) VMware
10 2 (0.73%) Axway
10 2 (0.73%) Altiris
10 2 (0.73%) Kofax
10 2 (0.73%) Lotus
10 2 (0.73%) CODA
10 2 (0.73%) Cognos
11 1 (0.36%) PeopleSoft
Hemel Hempstead, Hertfordshire
Hollywood Bowl
Salary: £80,000 per annum with 30% bonus
Posted: 4 hours ago
Watford, Hertfordshire
Talent International
Salary: £35000 - £50000 per annum + BONUS & BENEFITS & PENSION
Posted: 4 hours ago
St. Neots, Cambridgeshire
Send
Salary: From £40,000 to £50,000 per annum
Posted: 9 hours ago
Colchester, Essex
Harvey Nash plc
Salary: £55000 - £65000 per annum
Posted: 4 days ago
Harpenden
Pertemps ERP
Salary: £55,000 to £65,000 + Bonus and bens
Posted: 4 days ago
Luton
Interquest - IQ Tech
Salary: £48000 per annum
Posted: 6 days ago
Harpenden
Pertemps ERP
Salary: £60000 to £70000 + Bonus + Bens
Posted: 6 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 7 days ago
Huntingdon
Capita - ITIN
Salary: £20000.00 - £22000.00 per annum + Benefits
Posted: 7 days ago
Letchworth Garden City
Deerfoot IT
Salary: £20000 - £25000 per annum + benefits
Posted: 7 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 8 days ago
Stevenage, Hertfordshire
SCC
Salary: From £16,500 to £17,500 per annum
Posted: 9 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: car, bonus and flexible benefits
Posted: 12 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: benefits
Posted: 12 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Flexible benefits scheme
Posted: 12 days ago
Chelmsford
Incite Insight
Salary: £50,000 - £60,000 per year
Posted: 19 days ago
Huntingdon, Cambridgeshire
Recruitment Revolution Limited
Salary: £20,000 - £25,000 + Company Benefits Package
Posted: 25 days ago