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This section looks at the demand for Service Level Agreement (SLA) skills within the Berkshire region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to 25 Jul 2008Same period last year
Rank86102
Rank change on same period last yearUp+16
Matching permanent IT job ads236272
As % of all UK permanent IT job ads sampled0.125 %0.111 %
As % of the category below33.76 %28.57 %
Salaries quoted190202
Average minimum salary£33,921£37,952
Average salary£36,844£40,153
% change on same period last year-8.23 %
Average maximum salary£39,768£42,353
UK excluding London average salary£33,763£35,624
% change on same period last year-5.22 %
Berkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
Berkshire
Matching permanent IT job ads699952
As % of all UK permanent IT job ads sampled0.369 %0.390 %
Salaries quoted551760
Average minimum salary£43,373£41,089
Average salary£46,109£43,753
% change on same period last year+5.38 %
Average maximum salary£48,846£46,417
UK excluding London average salary£39,410£39,928
% change on same period last year-1.29 %
SLA South EastSLA
South East

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the Berkshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

Berkshire SLA Demand Trend

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Berkshire region.

Berkshire SLA Salary Trend

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the Berkshire region over the 3 months to 25 July 2008.

Berkshire SLA Salary Histogram

SLA
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Berkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
ReadingUp+2564£32,732-8.90 %
SloughUp+420£36,125+2.33 %
NewburyUp+816£31,900-2.84 %
WokinghamUp+811£20,245-55.01 %
WindsorUp+59£49,111-2.10 %
MaidenheadDown-159£52,929+27.07 %
BracknellUp+56£30,800-12.20 %
HungerfordNew entry-1£26,000-
SLA South EastSLA
South East

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Berkshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1117 (24.63 %)ITIL
296 (20.21 %)Windows
373 (15.37 %)Microsoft
462 (13.05 %)Telecoms
558 (12.21 %)MS Excel
657 (12.00 %)MS Office
747 (9.895 %)UNIX
845 (9.474 %)Finance
845 (9.474 %)SQL
941 (8.632 %)Cisco
941 (8.632 %)Service Management
1040 (8.421 %)Degree
1139 (8.211 %)WAN
1238 (8.000 %)Cisco Certification
1238 (8.000 %)Project Management
1337 (7.789 %)Microsoft Certification
1337 (7.789 %)TCP/IP
1436 (7.579 %)Linux
1436 (7.579 %)SAP
1532 (6.737 %)Internet
1631 (6.526 %)CCNA
1631 (6.526 %)LAN
1729 (6.105 %)MS Exchange
1828 (5.895 %)Service Delivery
1926 (5.474 %)Firewall
2025 (5.263 %)Health
2025 (5.263 %)IBM
2124 (5.053 %)FMCG
2223 (4.842 %)Solaris
2322 (4.632 %)Pensions

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Berkshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Berkshire IT Job Market, Application DevelopmentApplication Development
18 (1.684 %).NET
27 (1.474 %)CSS
35 (1.053 %)ASP.NET
43 (0.632 %)ASP
43 (0.632 %)XML
43 (0.632 %)Middleware
43 (0.632 %).NET Framework
52 (0.421 %)Web Dynpro
52 (0.421 %)HTML
Berkshire IT Job Market, Application PlatformsApplication Platforms
129 (6.105 %)MS Exchange
29 (1.895 %)Exchange Server 2000
38 (1.684 %)Lotus Notes
46 (1.263 %)Exchange Server 2003
54 (0.842 %)SharePoint
63 (0.632 %)NetWeaver
63 (0.632 %)Exchange Server 2007
72 (0.421 %)Exchange Server 5.5
81 (0.211 %)IIS
Berkshire IT Job Market, ApplicationsApplications
158 (12.21 %)MS Excel
257 (12.00 %)MS Office
39 (1.895 %)MS Visio
Berkshire IT Job Market, Business ApplicationsBusiness Applications
15 (1.053 %)SAP Oil and Gas
21 (0.211 %)GoldMine
21 (0.211 %)SAP R/3
Berkshire IT Job Market, Communications & NetworkingCommunications & Networking
139 (8.211 %)WAN
237 (7.789 %)TCP/IP
332 (6.737 %)Internet
431 (6.526 %)LAN
526 (5.474 %)Firewall
620 (4.211 %)SAN
715 (3.158 %)ATM
814 (2.947 %)VPN
814 (2.947 %)DNS
912 (2.526 %)BSS
1011 (2.316 %)Wi-Fi
1011 (2.316 %)Wireshark
1011 (2.316 %)3G
1110 (2.105 %)SDH
129 (1.895 %)MPLS
138 (1.684 %)DWDM
147 (1.474 %)DHCP
156 (1.263 %)VoIP
156 (1.263 %)BGP
156 (1.263 %)IP Telephony
Berkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
118 (3.789 %)BusinessObjects
214 (2.947 %)SQL Server
313 (2.737 %)Crystal Reports
410 (2.105 %)TOAD
59 (1.895 %)Oracle 10g
59 (1.895 %)SQLPlus
64 (0.842 %)SQL Server 2005
64 (0.842 %)SQL Server 2000
64 (0.842 %)DB2
73 (0.632 %)SAP BW
82 (0.421 %)RDBMS
91 (0.211 %)Oracle 9i
91 (0.211 %)MS Access
91 (0.211 %)Datawarehouse
91 (0.211 %)ETL
91 (0.211 %)Database Marketing
91 (0.211 %)Reference Data
Berkshire IT Job Market, Development ApplicationsDevelopment Applications
13 (0.632 %)Visual Studio
22 (0.421 %)ClearCase
22 (0.421 %)ClearQuest
Berkshire IT Job Market, GeneralGeneral
162 (13.05 %)Telecoms
245 (9.474 %)Finance
325 (5.263 %)Health
424 (5.053 %)FMCG
522 (4.632 %)Pensions
613 (2.737 %)Billing
613 (2.737 %)Automotive
712 (2.526 %)Marketing
810 (2.105 %)Retail
98 (1.684 %)Government
106 (1.263 %)Financial Institution
106 (1.263 %)Back Office
115 (1.053 %)Legal
124 (0.842 %)Insurance
124 (0.842 %)Electronics
124 (0.842 %)Pharmaceutical
132 (0.421 %)Education
132 (0.421 %)Banking
132 (0.421 %)Law
141 (0.211 %)Manufacturing
Berkshire IT Job Market, Job TitlesJob Titles
162 (13.05 %)Analyst
246 (9.684 %)Support Analyst
246 (9.684 %)Support Engineer
335 (7.368 %)Technical Support
433 (6.947 %)Service Manager
528 (5.895 %)Applications Support
624 (5.053 %)SAP Support
723 (4.842 %)Network Engineer
723 (4.842 %)2nd Line Support
821 (4.421 %)Consultant
821 (4.421 %)1st Line Support
919 (4.000 %)Operations Manager
919 (4.000 %)Helpdesk Support
919 (4.000 %)Team Leader
1017 (3.579 %)Helpdesk Analyst
1116 (3.368 %)Administrator
1215 (3.158 %)UNIX Engineer
1314 (2.947 %)Coordinator
1413 (2.737 %)Desktop Support
1413 (2.737 %)IT Manager
Berkshire IT Job Market, MiscellaneousMiscellaneous
118 (3.789 %)Computer Science
212 (2.526 %)NGOSS
310 (2.105 %)French Language
310 (2.105 %)Management Information System
46 (1.263 %)EPoS
55 (1.053 %)Blackberry
55 (1.053 %)CMDB
64 (0.842 %)Clustering
73 (0.632 %)Statistics
73 (0.632 %)AS400
73 (0.632 %)Italian Language
73 (0.632 %)Spanish Language
82 (0.421 %)Handset
82 (0.421 %)NHS
82 (0.421 %)IVR
82 (0.421 %)SecurID
82 (0.421 %)PDA
91 (0.211 %)e-Health
91 (0.211 %)German Language
91 (0.211 %)Thin Client
Berkshire IT Job Market, Operating SystemsOperating Systems
196 (20.21 %)Windows
247 (9.895 %)UNIX
336 (7.579 %)Linux
423 (4.842 %)Solaris
520 (4.211 %)AIX
520 (4.211 %)HPUX
619 (4.000 %)Windows NT
718 (3.789 %)Windows XP
813 (2.737 %)Windows 2000
912 (2.526 %)SUSE
103 (0.632 %)Windows Server 2003
111 (0.211 %)NetWare
Berkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
1117 (24.63 %)ITIL
241 (8.632 %)Service Management
338 (8.000 %)Project Management
428 (5.895 %)Service Delivery
519 (4.000 %)Security Cleared
616 (3.368 %)Business Intelligence
715 (3.158 %)PRINCE2
813 (2.737 %)CRM
813 (2.737 %)Performance Management
912 (2.526 %)Process Management
912 (2.526 %)CMMI
912 (2.526 %)eTOM
1011 (2.316 %)Disaster Recovery
1011 (2.316 %)ITSM
119 (1.895 %)Change Management
119 (1.895 %)SC Cleared
128 (1.684 %)User Acceptance Testing
136 (1.263 %)Problem Management
136 (1.263 %)Fault Management
145 (1.053 %)Supply Chain Management
Berkshire IT Job Market, Programming LanguagesProgramming Languages
145 (9.474 %)SQL
214 (2.947 %)C
312 (2.526 %)VBA
411 (2.316 %)VB
58 (1.684 %)Java
65 (1.053 %)Perl
65 (1.053 %)VB.NET
73 (0.632 %)Transact-SQL
73 (0.632 %)PL/SQL
82 (0.421 %)ABAP
91 (0.211 %)VBScript
91 (0.211 %)Shell Script
91 (0.211 %)Korn
91 (0.211 %)RPG
91 (0.211 %)C#
91 (0.211 %)C++
91 (0.211 %)COBOL
Berkshire IT Job Market, QualificationsQualifications
140 (8.421 %)Degree
238 (8.000 %)Cisco Certification
337 (7.789 %)Microsoft Certification
431 (6.526 %)CCNA
521 (4.421 %)MCSE
614 (2.947 %)MCP
713 (2.737 %)ITIL Certification
812 (2.526 %)NVQ Level 3
99 (1.895 %)CCSA
99 (1.895 %)HND
99 (1.895 %)CCNP
107 (1.474 %)MOS
114 (0.842 %)CCIP
114 (0.842 %)CCDP
123 (0.632 %)CCDA
131 (0.211 %)MCSA
131 (0.211 %)CCA
131 (0.211 %)Citrix Certification
131 (0.211 %)CCEA
131 (0.211 %)MBA
Berkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
12 (0.421 %)ISO9001
21 (0.211 %)Sarbanes-Oxley
21 (0.211 %)BS15000
Berkshire IT Job Market, System SoftwareSystem Software
121 (4.421 %)Active Directory
29 (1.895 %)Oracle RMAN
34 (0.842 %)Novell eDirectory
34 (0.842 %)NetBackup
34 (0.842 %)Backup Exec
42 (0.421 %)VMware Infrastructure
42 (0.421 %)ISA Server
42 (0.421 %)NFS
51 (0.211 %)VMware ESX
51 (0.211 %)Terminal Services
Berkshire IT Job Market, Systems ManagementSystems Management
115 (3.158 %)OpenView
213 (2.737 %)Tivoli
37 (1.474 %)Systems Management Server (SMS)
37 (1.474 %)WSUS
44 (0.842 %)EMC NetWorker
44 (0.842 %)Legato
44 (0.842 %)CiscoWorks
52 (0.421 %)ARCserve
61 (0.211 %)Netcool
61 (0.211 %)BMC PATROL
61 (0.211 %)Unicenter
61 (0.211 %)Tivoli Storage Manager
61 (0.211 %)MOM
Berkshire IT Job Market, VendorsVendors
173 (15.37 %)Microsoft
241 (8.632 %)Cisco
336 (7.579 %)SAP
425 (5.263 %)IBM
520 (4.211 %)Oracle
619 (4.000 %)EMC
718 (3.789 %)HP
718 (3.789 %)Business Objects
813 (2.737 %)Nortel
813 (2.737 %)CA
813 (2.737 %)Red Hat
912 (2.526 %)Sun
1010 (2.105 %)Citrix
119 (1.895 %)CheckPoint
119 (1.895 %)Nokia
128 (1.684 %)Novell
128 (1.684 %)VERITAS
128 (1.684 %)Lotus
128 (1.684 %)Remedy
137 (1.474 %)Ericsson
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