The statistics below represent IT jobs advertised across the Birmingham region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 140 126 107
Rank change year-on-year
-14 -19
Permanent jobs requiring a 2nd Line Support Analyst 5 5 12
As % of all permanent IT jobs located in Birmingham 0.20% 0.27% 0.66%
As % of the Job Titles category 0.21% 0.28% 0.69%
Number of salaries quoted 5 5 12
Median salary £30,000 £22,500 £25,000
Median salary % change year-on-year
+33.33% -10.00%
UK excluding London median salary £26,000 £24,000 £24,500
% change year-on-year
+8.33% -2.04%
2nd Line Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2326 1775 1746
As % of all permanent IT jobs located in Birmingham 95.17% 97.47% 96.41%
Number of salaries quoted 1737 1450 1522
Median salary £42,500 £40,000 £44,000
Median salary % change year-on-year
+6.25% -9.09%
90% offered a salary of more than £26,000 £25,000 £27,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Birmingham

2nd Line Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Birmingham region.

2nd Line Support Analyst Salary Trend in Birmingham

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 6 May 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 2nd Line Support Analyst in the job title.

1 12 (75.00%) Windows
2 7 (43.75%) Unix
2 7 (43.75%) SLA
3 6 (37.50%) Microsoft
4 5 (31.25%) TCP/IP
5 4 (25.00%) Telecoms
5 4 (25.00%) Finance
5 4 (25.00%) VoIP
6 3 (18.75%) Windows Server 2003
6 3 (18.75%) MS Exchange
6 3 (18.75%) Windows 2000 Server
6 3 (18.75%) Exchange Server 2000
6 3 (18.75%) Windows Server
7 2 (12.50%) XMPP
7 2 (12.50%) Cisco CUCM
7 2 (12.50%) Skype for Business
7 2 (12.50%) Unified Communications
7 2 (12.50%) PBX
7 2 (12.50%) Linux
7 2 (12.50%) Avaya
7 2 (12.50%) Cisco
8 1 (6.25%) MS Excel
8 1 (6.25%) Oracle
8 1 (6.25%) MS Office
8 1 (6.25%) SAP
8 1 (6.25%) Law
8 1 (6.25%) Management Information System
8 1 (6.25%) Continuous Improvement
8 1 (6.25%) Incident Management
8 1 (6.25%) Degree

2nd Line Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) Exchange Server 2000
1 3 (18.75%) MS Exchange
2 2 (12.50%) Skype for Business
Applications
1 1 (6.25%) MS Excel
1 1 (6.25%) MS Office
Communications & Networking
1 5 (31.25%) TCP/IP
2 4 (25.00%) VoIP
3 2 (12.50%) PBX
3 2 (12.50%) Unified Communications
General
1 4 (25.00%) Finance
1 4 (25.00%) Telecoms
2 1 (6.25%) Law
Libraries, Frameworks & Software Standards
1 2 (12.50%) XMPP
Miscellaneous
1 1 (6.25%) Management Information System
Operating Systems
1 12 (75.00%) Windows
2 7 (43.75%) Unix
3 3 (18.75%) Windows 2000 Server
3 3 (18.75%) Windows Server
3 3 (18.75%) Windows Server 2003
4 2 (12.50%) Linux
Processes & Methodologies
1 1 (6.25%) Continuous Improvement
1 1 (6.25%) Incident Management
1 1 (6.25%) Problem Management
Qualifications
1 1 (6.25%) Degree
Quality Assurance & Compliance
1 7 (43.75%) SLA
Systems Management
1 2 (12.50%) Cisco CUCM
Vendors
1 6 (37.50%) Microsoft
2 2 (12.50%) Avaya
2 2 (12.50%) Cisco
3 1 (6.25%) Oracle
3 1 (6.25%) SAP