The statistics below represent IT jobs advertised across the Birmingham region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 139 130 119
Rank change year-on-year
-9 -11
Permanent jobs requiring a 2nd Line Support Analyst 5 6 11
As % of all permanent IT jobs located in Birmingham 0.21% 0.30% 0.56%
As % of the Job Titles category 0.22% 0.31% 0.59%
Number of salaries quoted 5 6 11
Median salary £22,500 £26,500 £22,500
Median salary % change year-on-year
-15.09% +17.77%
90% offered a salary of more than £20,900 £24,500 £19,000
10% offered a salary of more than £31,200 £29,500 £25,500
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2254 1951 1865
As % of all permanent IT jobs located in Birmingham 96.04% 96.39% 95.64%
Number of salaries quoted 1687 1624 1615
Median salary £40,000 £44,500 £41,500
Median salary % change year-on-year
-10.11% +7.22%
90% offered a salary of more than £24,500 £27,500 £25,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Birmingham

2nd Line Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Birmingham region.

2nd Line Support Analyst Salary Trend in Birmingham

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 July 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 2nd Line Support Analyst in the job title.

1 6 (54.55%) Windows
2 5 (45.45%) Microsoft
3 4 (36.36%) SLA
4 3 (27.27%) Degree
4 3 (27.27%) Cisco
4 3 (27.27%) Telecoms
4 3 (27.27%) MS Excel
4 3 (27.27%) VoIP
5 2 (18.18%) Skype for Business
5 2 (18.18%) Unified Communications
5 2 (18.18%) Cisco CUCM
5 2 (18.18%) Unix
5 2 (18.18%) Avaya
5 2 (18.18%) XMPP
6 1 (9.09%) MCITP
6 1 (9.09%) Document Management
6 1 (9.09%) Software Engineering
6 1 (9.09%) Hyper-V
6 1 (9.09%) Microsoft Azure
6 1 (9.09%) VMware Infrastructure
6 1 (9.09%) Windows Server 2008
6 1 (9.09%) Microsoft Virtual Server
6 1 (9.09%) Computer Science
6 1 (9.09%) Problem Management
6 1 (9.09%) SCOM
6 1 (9.09%) Time Management
6 1 (9.09%) NetApp
6 1 (9.09%) Windows Server 2003
6 1 (9.09%) Automotive
6 1 (9.09%) VMware

2nd Line Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) Skype for Business
Applications
1 3 (27.27%) MS Excel
2 1 (9.09%) MS Office
Cloud Services
1 1 (9.09%) Microsoft Azure
Communications & Networking
1 3 (27.27%) VoIP
2 2 (18.18%) Unified Communications
3 1 (9.09%) PBX
3 1 (9.09%) Remote Desktop
3 1 (9.09%) TCP/IP
3 1 (9.09%) VPN
Database & Business Intelligence
1 1 (9.09%) SQL Server
General
1 3 (27.27%) Telecoms
2 1 (9.09%) Automotive
Libraries, Frameworks & Software Standards
1 2 (18.18%) XMPP
Miscellaneous
1 1 (9.09%) Computer Science
1 1 (9.09%) Data Centre
Operating Systems
1 6 (54.55%) Windows
2 2 (18.18%) Unix
3 1 (9.09%) Linux
3 1 (9.09%) Windows Server
3 1 (9.09%) Windows Server 2003
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 1 (9.09%) Document Management
1 1 (9.09%) ITIL
1 1 (9.09%) Problem Management
1 1 (9.09%) Root Cause Analysis
1 1 (9.09%) Software Engineering
1 1 (9.09%) Time Management
Qualifications
1 3 (27.27%) Degree
2 1 (9.09%) MCITP
2 1 (9.09%) MCSA
2 1 (9.09%) MCSE
2 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 4 (36.36%) SLA
System Software
1 1 (9.09%) Active Directory
1 1 (9.09%) Hyper-V
1 1 (9.09%) Microsoft Virtual Server
1 1 (9.09%) Virtual Servers
1 1 (9.09%) VMware Infrastructure
Systems Management
1 2 (18.18%) Cisco CUCM
2 1 (9.09%) SCOM
Vendors
1 5 (45.45%) Microsoft
2 3 (27.27%) Cisco
3 2 (18.18%) Avaya
4 1 (9.09%) Adobe
4 1 (9.09%) Citrix
4 1 (9.09%) EMC
4 1 (9.09%) NetApp
4 1 (9.09%) VMware