The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 115 128 -
Rank change year-on-year
+13 -
Permanent jobs requiring a 2nd Line Support Analyst 8 1 0
As % of all permanent IT jobs located in Birmingham 0.40% 0.049% -
As % of the Job Titles category 0.42% 0.052% -
Number of salaries quoted 8 1 0
Average salary £21,500 £26,500 -
Average salary % change year-on-year
-18.86% -
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1896 1918 1568
As % of all permanent IT jobs located in Birmingham 94.19% 93.70% 94.29%
Number of salaries quoted 1636 1696 1382
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,500 £25,000 £26,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Analyst
West Midlands

2nd Line Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Birmingham

2nd Line Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Birmingham region.

2nd Line Support Analyst Salary Trend in Birmingham

2nd Line Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Birmingham region over the 3 months to 31 July 2014.

2nd Line Support Analyst Salary Histogram in Birmingham

2nd Line Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 31 July 2014, IT jobs across the Birmingham region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 9 (81.82%) Windows
2 6 (54.55%) MS Office
2 6 (54.55%) Windows Server 2008
3 4 (36.36%) MS Excel
3 4 (36.36%) VPN
3 4 (36.36%) Active Directory
3 4 (36.36%) Windows Server 2003
3 4 (36.36%) LAN
3 4 (36.36%) Windows 7
4 3 (27.27%) VMware
4 3 (27.27%) WAN
4 3 (27.27%) Microsoft
4 3 (27.27%) Finance
4 3 (27.27%) MS Exchange
4 3 (27.27%) Linux
4 3 (27.27%) SQL
5 2 (18.18%) MySQL
5 2 (18.18%) Oracle
5 2 (18.18%) ITIL
5 2 (18.18%) Crystal Reports
5 2 (18.18%) Windows XP
5 2 (18.18%) Migration
5 2 (18.18%) Exchange Server 2010
5 2 (18.18%) Incident Management
5 2 (18.18%) Windows 8
5 2 (18.18%) Windows Server 2012
5 2 (18.18%) Exchange Server 2013
6 1 (9.09%) Relational Database
6 1 (9.09%) SharePoint Server
6 1 (9.09%) Degree

2nd Line Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 31 July 2014, IT jobs across the Birmingham region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) MS Exchange
2 2 (18.18%) Exchange Server 2010
2 2 (18.18%) Exchange Server 2013
3 1 (9.09%) SharePoint Server
3 1 (9.09%) Blackberry Enterprise Server
3 1 (9.09%) SharePoint
Applications
1 6 (54.55%) MS Office
2 4 (36.36%) MS Excel
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 4 (36.36%) VPN
1 4 (36.36%) LAN
2 3 (27.27%) WAN
3 1 (9.09%) Network Security
3 1 (9.09%) IP Telephony
3 1 (9.09%) TCP/IP
3 1 (9.09%) Internet
3 1 (9.09%) Firewall
3 1 (9.09%) Wireless
3 1 (9.09%) DNS
Database & Business Intelligence
1 2 (18.18%) MySQL
1 2 (18.18%) Crystal Reports
2 1 (9.09%) Relational Database
2 1 (9.09%) RDBMS
2 1 (9.09%) SQL Server
General
1 3 (27.27%) Finance
Libraries, Frameworks & Software Standards
1 1 (9.09%) CSS
1 1 (9.09%) HTML
Miscellaneous
1 1 (9.09%) Client/Server
Operating Systems
1 9 (81.82%) Windows
2 6 (54.55%) Windows Server 2008
3 4 (36.36%) Windows Server 2003
3 4 (36.36%) Windows 7
4 3 (27.27%) Linux
5 2 (18.18%) Windows XP
5 2 (18.18%) Windows 8
5 2 (18.18%) Windows Server 2012
6 1 (9.09%) Windows Vista
6 1 (9.09%) Android
6 1 (9.09%) Ubuntu
6 1 (9.09%) Debian
6 1 (9.09%) UNIX
6 1 (9.09%) Solaris
Processes & Methodologies
1 2 (18.18%) ITIL
1 2 (18.18%) Migration
1 2 (18.18%) Incident Management
2 1 (9.09%) CRM
Programming Languages
1 3 (27.27%) SQL
2 1 (9.09%) Shell Script
2 1 (9.09%) C
2 1 (9.09%) C++
2 1 (9.09%) Java
2 1 (9.09%) Perl
2 1 (9.09%) PHP
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) MCITP
1 1 (9.09%) Microsoft Certification
1 1 (9.09%) MCSE
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 4 (36.36%) Active Directory
2 1 (9.09%) VMware Infrastructure
Vendors
1 3 (27.27%) VMware
1 3 (27.27%) Microsoft
2 2 (18.18%) Oracle
3 1 (9.09%) Acronis
3 1 (9.09%) Progress
3 1 (9.09%) Juniper
3 1 (9.09%) Apple
3 1 (9.09%) Sage
3 1 (9.09%) Salesforce.com
3 1 (9.09%) Sybase