The statistics below represent IT jobs advertised across the Birmingham region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Second Line Support Analyst
West Midlands / Birmingham
Rank 126 116 126
Rank change year-on-year
-10 +10
Permanent jobs requiring a 2nd Line Support Analyst 1 12 7
As % of all permanent IT jobs located in Birmingham 0.052% 0.64% 0.39%
As % of the Job Titles category 0.054% 0.66% 0.40%
Number of salaries quoted 1 12 6
Median salary £25,000 £25,625 £30,000
Median salary % change year-on-year
-2.43% -14.58%
UK excluding London median salary £25,000 £25,000 £25,750
% change year-on-year
- -2.91%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1854 1811 1772
As % of all permanent IT jobs located in Birmingham 97.27% 96.95% 97.74%
Number of salaries quoted 1407 1524 1610
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £25,000 £22,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Birmingham

2nd Line Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Birmingham region.

2nd Line Support Analyst Salary Trend in Birmingham

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 January 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 2nd Line Support Analyst in the job title.

1 6 (100.00%) Windows
1 6 (100.00%) Microsoft
2 4 (66.67%) Active Directory
3 3 (50.00%) MS Exchange
3 3 (50.00%) SQL Server
3 3 (50.00%) Firewall
3 3 (50.00%) VPN
3 3 (50.00%) Windows 7
4 2 (33.33%) Microsoft Azure
4 2 (33.33%) Amazon AWS
4 2 (33.33%) Hyper-V
4 2 (33.33%) Veeam
4 2 (33.33%) VMware ESXi
4 2 (33.33%) Exchange Server 2010
4 2 (33.33%) Exchange Server 2013
4 2 (33.33%) VLAN
4 2 (33.33%) Exchange Server 2007
4 2 (33.33%) Kaspersky
4 2 (33.33%) Replication
4 2 (33.33%) Backup Exec
4 2 (33.33%) Symantec
4 2 (33.33%) Norton AntiVirus
4 2 (33.33%) Sophos
4 2 (33.33%) Microsoft Certification
4 2 (33.33%) MS Office
4 2 (33.33%) MCP
4 2 (33.33%) MCSE
4 2 (33.33%) MCSA
4 2 (33.33%) MS Excel
5 1 (16.67%) SharePoint

2nd Line Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) MS Exchange
2 2 (33.33%) Exchange Server 2007
2 2 (33.33%) Exchange Server 2010
2 2 (33.33%) Exchange Server 2013
3 1 (16.67%) SharePoint
Applications
1 2 (33.33%) MS Excel
1 2 (33.33%) MS Office
Cloud Services
1 2 (33.33%) Amazon AWS
1 2 (33.33%) Microsoft Azure
Communications & Networking
1 3 (50.00%) Firewall
1 3 (50.00%) VPN
2 2 (33.33%) VLAN
3 1 (16.67%) ADSL
3 1 (16.67%) DHCP
3 1 (16.67%) DNS
3 1 (16.67%) Internet
3 1 (16.67%) Intranet
3 1 (16.67%) ISDN
3 1 (16.67%) PSTN
3 1 (16.67%) Remote Desktop
3 1 (16.67%) TCP/IP
3 1 (16.67%) Wi-Fi
Database & Business Intelligence
1 3 (50.00%) SQL Server
2 1 (16.67%) SQL Server 2000
2 1 (16.67%) SQL Server 2005
2 1 (16.67%) SQL Server 2008
General
1 1 (16.67%) Manufacturing
Miscellaneous
1 2 (33.33%) Replication
2 1 (16.67%) iPhone
2 1 (16.67%) Video Conferencing
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows 7
3 1 (16.67%) Linux
3 1 (16.67%) Windows Server
3 1 (16.67%) Windows Server 2003
3 1 (16.67%) Windows Server 2008
3 1 (16.67%) Windows XP
Processes & Methodologies
1 1 (16.67%) Incident Management
Qualifications
1 2 (33.33%) MCP
1 2 (33.33%) MCSA
1 2 (33.33%) MCSE
1 2 (33.33%) Microsoft Certification
System Software
1 4 (66.67%) Active Directory
2 2 (33.33%) Hyper-V
2 2 (33.33%) VMware ESXi
Systems Management
1 2 (33.33%) Backup Exec
1 2 (33.33%) Norton AntiVirus
2 1 (16.67%) DameWare
2 1 (16.67%) SCCM
Vendors
1 6 (100.00%) Microsoft
2 2 (33.33%) Kaspersky
2 2 (33.33%) Sophos
2 2 (33.33%) Symantec
2 2 (33.33%) Veeam
3 1 (16.67%) Altiris
3 1 (16.67%) Cisco
3 1 (16.67%) Citrix
3 1 (16.67%) Dell