The first table below looks at the demand for the 2nd Line Support Analyst role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 60 - 54
Rank change year-on-year
- 0
Contract jobs requiring a 2nd Line Support Analyst 1 0 1
As % of all contract IT jobs located in Birmingham 0.16% - 0.17%
As % of the Job Titles category 0.18% - 0.17%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £126 £175 £110
% change year-on-year
-27.85% +59.09%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.00 £14.50 £14.88
% change year-on-year
+10.34% -2.52%
Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
560 475 572
As % of all contract IT jobs located in Birmingham 90.03% 93.69% 94.86%
Number of daily rates quoted 326 251 315
Average daily rate £350 £345 £340
Average daily rate % change year-on-year
+1.44% +1.47%
90% offered a daily rate of more than £191 £220 £183
10% offered a daily rate of more than £475 £475 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 24 28 37
Average hourly rate £16.00 £13.50 £16.48
Average hourly rate % change year-on-year
+18.51% -18.05%
90% offered a hourly rate of more than £10.00 £9.70 £10.18
10% offered a hourly rate of more than £31.00 £37.00 £21.50
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
2nd Line Support Analyst
West Midlands

2nd Line Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Birmingham

2nd Line Support Analyst
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the Birmingham region.

2nd Line Support Analyst Daily Rate Trend in Birmingham

2nd Line Support Analyst
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the Birmingham region.

2nd Line Support Analyst Hourly Rate Trend in Birmingham

2nd Line Support Analyst
Top 27 Related IT Skills in Birmingham

For the 6 months to 23 April 2014, IT contractor jobs across the Birmingham region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) Active Directory
2 2 (66.67%) MS Office
2 2 (66.67%) Windows 7
2 2 (66.67%) Microsoft
3 1 (33.33%) iPad
3 1 (33.33%) ITIL
3 1 (33.33%) Citrix
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) McAfee
3 1 (33.33%) Blackberry
3 1 (33.33%) MS Excel
3 1 (33.33%) ERP
3 1 (33.33%) Windows XP
3 1 (33.33%) MS Exchange
3 1 (33.33%) TCP/IP
3 1 (33.33%) DameWare
3 1 (33.33%) CMS
3 1 (33.33%) VMware
3 1 (33.33%) Retail
3 1 (33.33%) Content Management
3 1 (33.33%) Data Analysis
3 1 (33.33%) Windows Vista
3 1 (33.33%) LANDesk
3 1 (33.33%) SCCM
3 1 (33.33%) XenApp
3 1 (33.33%) XenDesktop

2nd Line Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 April 2014, IT contractor jobs across the Birmingham region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
1 1 (33.33%) CMS
Applications
1 2 (66.67%) MS Office
2 1 (33.33%) MS Excel
Communications & Networking
1 1 (33.33%) TCP/IP
General
1 1 (33.33%) Retail
Miscellaneous
1 1 (33.33%) iPad
1 1 (33.33%) Blackberry
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows 7
3 1 (33.33%) Windows XP
3 1 (33.33%) Windows Vista
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) ERP
1 1 (33.33%) Content Management
1 1 (33.33%) Data Analysis
Qualifications
1 1 (33.33%) Microsoft Certification
System Software
1 3 (100.00%) Active Directory
2 1 (33.33%) XenApp
2 1 (33.33%) XenDesktop
Systems Management
1 1 (33.33%) DameWare
1 1 (33.33%) SCCM
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) McAfee
2 1 (33.33%) VMware
2 1 (33.33%) LANDesk