The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 108 108 97
Rank change year-on-year
0 -11
Permanent jobs citing ITSM 38 29 28
As % of all permanent IT jobs located in Birmingham 1.61% 1.43% 1.46%
As % of the Processes & Methodologies category 1.87% 1.68% 1.75%
Number of salaries quoted 29 18 28
Median salary £50,000 £37,250 £60,000
Median salary % change year-on-year
+34.22% -37.91%
90% offered a salary of more than £28,100 £21,000 £57,500
10% offered a salary of more than £58,000 £62,500 £65,000
UK excluding London median salary £43,500 £42,500 £45,000
% change year-on-year
+2.35% -5.55%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2035 1729 1604
As % of all permanent IT jobs located in Birmingham 86.41% 85.17% 83.67%
Number of salaries quoted 1484 1418 1409
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £70,000 £67,500 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 1 July 2016.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 55 (82.09%) ITIL
2 43 (64.18%) Service Management
3 40 (59.70%) ServiceNow
4 37 (55.22%) Remedy
4 37 (55.22%) Project Management
4 37 (55.22%) Remedy ITSM
5 35 (52.24%) Process Improvement
6 29 (43.28%) Data Centre
7 28 (41.79%) Customer Engagement
8 12 (17.91%) Service Delivery
9 11 (16.42%) SLA
10 10 (14.93%) Incident Management
11 9 (13.43%) Degree
12 8 (11.94%) User Acceptance Testing
12 8 (11.94%) ISEB
12 8 (11.94%) Finance
13 7 (10.45%) Stakeholder Management
13 7 (10.45%) Service Design
14 6 (8.96%) Virtual Team
14 6 (8.96%) MS Excel
14 6 (8.96%) Change Management
14 6 (8.96%) Management Information System
14 6 (8.96%) Statistics
15 5 (7.46%) Business Analysis
15 5 (7.46%) Financial Modelling
15 5 (7.46%) Performance Management
15 5 (7.46%) Cadence
15 5 (7.46%) Microsoft
15 5 (7.46%) Escalation Management
15 5 (7.46%) Critical Success Factor

ITSM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.49%) Moodle
Applications
1 6 (8.96%) MS Excel
2 2 (2.99%) MS Office
2 2 (2.99%) MS Visio
3 1 (1.49%) MS PowerPoint
Business Applications
1 37 (55.22%) Remedy ITSM
Cloud Services
1 3 (4.48%) Microsoft Azure
1 3 (4.48%) Office 365
2 2 (2.99%) SaaS
Communications & Networking
1 1 (1.49%) LAN
1 1 (1.49%) SMS
1 1 (1.49%) WAN
Database & Business Intelligence
1 2 (2.99%) SQL Server
1 2 (2.99%) SQL Server 2008
Development Applications
1 2 (2.99%) Visual Studio
General
1 8 (11.94%) Finance
2 4 (5.97%) Manufacturing
3 2 (2.99%) Law
3 2 (2.99%) Marketing
3 2 (2.99%) Retail
4 1 (1.49%) Local Government
4 1 (1.49%) Publishing
Job Titles
1 32 (47.76%) Project Manager
2 31 (46.27%) ITSM Project Manager
3 29 (43.28%) Implementation Manager
3 29 (43.28%) Implementation Project Manager
3 29 (43.28%) Project Implementation Manager
4 20 (29.85%) IT Manager
5 18 (26.87%) IT Services Manager
6 15 (22.39%) IT Project Manager
6 15 (22.39%) Service Implementation Manager
6 15 (22.39%) Service Management Manager
6 15 (22.39%) Service Management Project Manager
7 14 (20.90%) Analyst
8 7 (10.45%) Business Analyst
9 5 (7.46%) Service Manager
10 4 (5.97%) Delivery Manager
10 4 (5.97%) Head of Delivery
10 4 (5.97%) Services Delivery Manager
11 3 (4.48%) IT Services Delivery Manager
11 3 (4.48%) Junior Analyst
11 3 (4.48%) Transition Manager
Libraries, Frameworks & Software Standards
1 3 (4.48%) CSS
1 3 (4.48%) HTML
2 2 (2.99%) .NET
2 2 (2.99%) ASP.NET
2 2 (2.99%) jQuery
2 2 (2.99%) JSON
2 2 (2.99%) Kendo UI
2 2 (2.99%) WPF
3 1 (1.49%) Flash
Miscellaneous
1 29 (43.28%) Data Centre
2 6 (8.96%) Management Information System
2 6 (8.96%) Statistics
2 6 (8.96%) Virtual Team
3 2 (2.99%) Life Science
4 1 (1.49%) Analytical Skills
4 1 (1.49%) Data Protection Act
4 1 (1.49%) Mathematics
4 1 (1.49%) Physics
4 1 (1.49%) VLE
Operating Systems
1 4 (5.97%) Windows
2 3 (4.48%) Windows Server
Processes & Methodologies
1 55 (82.09%) ITIL
2 43 (64.18%) Service Management
3 37 (55.22%) Project Management
4 35 (52.24%) Process Improvement
5 28 (41.79%) Customer Engagement
6 12 (17.91%) Service Delivery
7 10 (14.93%) Incident Management
8 8 (11.94%) User Acceptance Testing
9 7 (10.45%) Service Design
9 7 (10.45%) Stakeholder Management
10 6 (8.96%) Change Management
11 5 (7.46%) Business Analysis
11 5 (7.46%) Critical Success Factor
11 5 (7.46%) Escalation Management
11 5 (7.46%) Financial Modelling
11 5 (7.46%) Performance Management
12 4 (5.97%) Business Development
12 4 (5.97%) Line Management
12 4 (5.97%) Presales
12 4 (5.97%) Virtual Team Management
Programming Languages
1 3 (4.48%) JavaScript
2 2 (2.99%) C#
2 2 (2.99%) SQL
2 2 (2.99%) T-SQL
3 1 (1.49%) C
Qualifications
1 9 (13.43%) Degree
2 8 (11.94%) ISEB
3 4 (5.97%) Microsoft Certification
4 3 (4.48%) ITIL Certification
5 1 (1.49%) BC Cleared
5 1 (1.49%) MCSE
5 1 (1.49%) NVQ Level 4
5 1 (1.49%) Security Cleared
Quality Assurance & Compliance
1 11 (16.42%) SLA
Systems Management
1 1 (1.49%) Cisco IPCC
Vendors
1 40 (59.70%) ServiceNow
2 37 (55.22%) Remedy
3 5 (7.46%) Cadence
3 5 (7.46%) Microsoft
4 2 (2.99%) BMC
4 2 (2.99%) Salesforce.com
4 2 (2.99%) SAP
4 2 (2.99%) Telerik
5 1 (1.49%) Citrix
5 1 (1.49%) HP