The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
West Midlands / Birmingham
Rank 115 103 114
Rank change year-on-year
-12 +11
Permanent jobs citing ITSM 9 31 11
As % of all permanent IT jobs located in Birmingham 0.50% 1.43% 0.62%
As % of the Processes & Methodologies category 0.55% 1.66% 0.76%
Number of salaries quoted 8 27 11
Median salary £62,500 £50,000 £70,000
Median salary % change year-on-year
+25.00% -28.57%
UK excluding London median salary £45,000 £43,250 £40,500
% change year-on-year
+4.04% +6.79%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1623 1872 1455
As % of all permanent IT jobs located in Birmingham 91.03% 86.43% 81.60%
Number of salaries quoted 1249 1529 1268
Median salary £45,000 £43,845 £43,000
Median salary % change year-on-year
+2.63% +1.96%
90% offered a salary of more than £29,000 £30,000 £30,000
10% offered a salary of more than £62,500 £70,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 27 (77.14%) ITIL
2 24 (68.57%) Service Management
3 17 (48.57%) ServiceNow
4 12 (34.29%) Service Design
4 12 (34.29%) Project Management
5 11 (31.43%) Data Centre
6 10 (28.57%) Finance
6 10 (28.57%) Microsoft
7 9 (25.71%) SLA
7 9 (25.71%) PRINCE2
8 8 (22.86%) Change Management
8 8 (22.86%) Retail
9 6 (17.14%) Service Delivery
9 6 (17.14%) Degree
9 6 (17.14%) Cisco
9 6 (17.14%) Mentoring
10 5 (14.29%) Stakeholder Management
10 5 (14.29%) Incident Management
10 5 (14.29%) Problem Management
10 5 (14.29%) Microsoft Azure
10 5 (14.29%) ITIL V3
11 4 (11.43%) Stakeholder Engagement
11 4 (11.43%) Customer Engagement
11 4 (11.43%) Performance Management
11 4 (11.43%) Financial Modelling
11 4 (11.43%) Statistics
11 4 (11.43%) Business Development
11 4 (11.43%) MS PowerPoint
11 4 (11.43%) Cadence
11 4 (11.43%) Configuration Management

ITSM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (11.43%) MS PowerPoint
2 2 (5.71%) MS Excel
3 1 (2.86%) MS Office
Business Applications
1 3 (8.57%) Remedy ITSM
2 1 (2.86%) Dynamics CRM
Cloud Services
1 5 (14.29%) Microsoft Azure
2 3 (8.57%) Amazon AWS
Communications & Networking
1 4 (11.43%) LAN
1 4 (11.43%) SMS
2 3 (8.57%) Firewall
2 3 (8.57%) Network Security
2 3 (8.57%) WAN
3 1 (2.86%) Internet
Database & Business Intelligence
1 3 (8.57%) Big Data
2 2 (5.71%) MySQL
Development Applications
1 2 (5.71%) Cucumber
General
1 10 (28.57%) Finance
2 8 (22.86%) Retail
3 1 (2.86%) Manufacturing
3 1 (2.86%) Publishing
3 1 (2.86%) Telecoms
Job Titles
1 8 (22.86%) Architect
2 6 (17.14%) Consultant
2 6 (17.14%) Service Manager
3 5 (14.29%) Head of IT
4 4 (11.43%) Applications Manager
4 4 (11.43%) Applications Project Manager
4 4 (11.43%) Delivery Manager
4 4 (11.43%) Head of Service Management
4 4 (11.43%) Project Manager
4 4 (11.43%) Services Delivery Manager
4 4 (11.43%) Web Applications Project Manager
4 4 (11.43%) Web Manager
4 4 (11.43%) Web Project Manager
5 3 (8.57%) Cloud Consultant
5 3 (8.57%) Cloud Infrastructure Architect
5 3 (8.57%) Cloud Infrastructure Consultant
5 3 (8.57%) Service Management Architect
5 3 (8.57%) Virtualisation Architect
5 3 (8.57%) Virtualisation Consultant
5 3 (8.57%) Virtualisation Infrastructure Consultant
Libraries, Frameworks & Software Standards
1 4 (11.43%) Flash
2 2 (5.71%) AngularJS
2 2 (5.71%) CSS
2 2 (5.71%) HTML
2 2 (5.71%) REST
2 2 (5.71%) Ruby on Rails
2 2 (5.71%) SOAP
2 2 (5.71%) Twitter Bootstrap
2 2 (5.71%) Web Services
2 2 (5.71%) XML
Miscellaneous
1 11 (31.43%) Data Centre
2 4 (11.43%) Analytical Skills
3 3 (8.57%) FMCG
4 2 (5.71%) Computer Science
4 2 (5.71%) Management Information System
Operating Systems
1 3 (8.57%) Linux
1 3 (8.57%) Windows
1 3 (8.57%) Windows 7
1 3 (8.57%) Windows Server
1 3 (8.57%) Windows Server 2003
1 3 (8.57%) Windows Server 2008
1 3 (8.57%) Windows Server 2012
Processes & Methodologies
1 27 (77.14%) ITIL
2 24 (68.57%) Service Management
3 12 (34.29%) Project Management
3 12 (34.29%) Service Design
4 9 (25.71%) PRINCE2
5 8 (22.86%) Change Management
6 6 (17.14%) Mentoring
6 6 (17.14%) Service Delivery
7 5 (14.29%) Incident Management
7 5 (14.29%) ITIL V3
7 5 (14.29%) Problem Management
7 5 (14.29%) Stakeholder Management
8 4 (11.43%) Business Development
8 4 (11.43%) Configuration Management
8 4 (11.43%) Customer Engagement
8 4 (11.43%) Financial Modelling
8 4 (11.43%) Performance Management
8 4 (11.43%) Process Improvement
8 4 (11.43%) Stakeholder Engagement
8 4 (11.43%) Statistics
Programming Languages
1 2 (5.71%) Java
1 2 (5.71%) JavaScript
1 2 (5.71%) Ruby
Qualifications
1 6 (17.14%) Degree
2 4 (11.43%) ISEB
2 4 (11.43%) ITIL Certification
3 3 (8.57%) CCNA
3 3 (8.57%) Cisco Certification
3 3 (8.57%) MCSE
3 3 (8.57%) Microsoft Certification
3 3 (8.57%) Security Cleared
4 2 (5.71%) CISM
4 2 (5.71%) CISSP
4 2 (5.71%) PCI QSA
4 2 (5.71%) SC Cleared
5 1 (2.86%) BC Cleared
5 1 (2.86%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (25.71%) SLA
2 3 (8.57%) Sarbanes-Oxley
3 2 (5.71%) ISO/IEC 27001
3 2 (5.71%) PCI DSS
3 2 (5.71%) QA
System Software
1 3 (8.57%) Active Directory
1 3 (8.57%) VMware Infrastructure
Systems Management
1 3 (8.57%) Icinga
1 3 (8.57%) Opscode Chef
1 3 (8.57%) Puppet
1 3 (8.57%) vRealize
Vendors
1 17 (48.57%) ServiceNow
2 10 (28.57%) Microsoft
3 6 (17.14%) Cisco
4 4 (11.43%) Cadence
5 3 (8.57%) BMC
5 3 (8.57%) Dell
5 3 (8.57%) EMC
5 3 (8.57%) Oracle
5 3 (8.57%) Remedy
5 3 (8.57%) VMware
6 1 (2.86%) SAP
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 2 days ago