The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 118 99 104
Rank change year-on-year
-19 +5
Permanent jobs citing ITSM 12 19 6
As % of all permanent IT jobs located in Birmingham 0.59% 1.04% 0.36%
As % of the Processes & Methodologies category 0.72% 1.30% 0.50%
Number of salaries quoted 11 17 3
Average salary £65,000 £52,500 £40,000
Average salary % change year-on-year
+23.80% +31.25%
90% offered a salary of more than £29,000 £30,500 £36,000
10% offered a salary of more than £70,000 £55,000 £54,000
UK excluding London average salary £38,750 £45,000 £42,500
% change year-on-year
-13.88% +5.88%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1674 1456 1208
As % of all permanent IT jobs located in Birmingham 82.87% 79.78% 72.47%
Number of salaries quoted 1510 1280 1047
Average salary £43,000 £43,000 £45,000
Average salary % change year-on-year
- -4.44%
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £68,650 £65,000 £64,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 24 December 2014.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 December 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 29 (87.88%) ITIL
2 24 (72.73%) Service Management
3 18 (54.55%) Project Management
4 17 (51.52%) PRINCE2
4 17 (51.52%) Transition Management
5 16 (48.48%) ISEB
6 15 (45.45%) Law
7 14 (42.42%) Business Development
8 13 (39.39%) Degree
9 8 (24.24%) Remedy
9 8 (24.24%) Incident Management
9 8 (24.24%) Remedy ITSM
10 5 (15.15%) Finance
11 4 (12.12%) Microsoft
11 4 (12.12%) ITIL Certification
12 3 (9.09%) Management Information System
12 3 (9.09%) Life Science
13 2 (6.06%) MS Excel
13 2 (6.06%) Data Modelling
13 2 (6.06%) Configuration Management
13 2 (6.06%) Change Management
13 2 (6.06%) Manufacturing
13 2 (6.06%) VMware
13 2 (6.06%) Programme Management
13 2 (6.06%) Marketing
13 2 (6.06%) QA
13 2 (6.06%) LANDesk
13 2 (6.06%) SCCM
14 1 (3.03%) SQL
14 1 (3.03%) Business Objects

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 December 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (6.06%) MS Excel
2 1 (3.03%) MS Office
Business Applications
1 8 (24.24%) Remedy ITSM
2 1 (3.03%) SAP Oil and Gas
Cloud Services
1 1 (3.03%) Cloud Computing
Database & Business Intelligence
1 1 (3.03%) BusinessObjects
1 1 (3.03%) QlikView
1 1 (3.03%) Big Data
Development Applications
1 1 (3.03%) Talend Open Studio
General
1 15 (45.45%) Law
2 5 (15.15%) Finance
3 2 (6.06%) Manufacturing
3 2 (6.06%) Marketing
4 1 (3.03%) Legal
4 1 (3.03%) Electronics
4 1 (3.03%) Telecoms
Job Titles
1 18 (54.55%) Transition Manager
2 12 (36.36%) Service Manager
3 11 (33.33%) Service Transition Manager
4 10 (30.30%) Senior Manager
5 7 (21.21%) Service Analyst
5 7 (21.21%) Analyst
5 7 (21.21%) Service Desk Analyst
5 7 (21.21%) Senior Service Manager
6 5 (15.15%) Junior Analyst
6 5 (15.15%) Senior Analyst
6 5 (15.15%) Junior
7 4 (12.12%) Data Centre Manager
8 3 (9.09%) Project Manager
9 2 (6.06%) Coordinator
9 2 (6.06%) Lead Project Manager
10 1 (3.03%) Business Intelligence Architect
10 1 (3.03%) Big Data Architect
10 1 (3.03%) Service Desk Team Leader
10 1 (3.03%) Applications Manager
10 1 (3.03%) IT Services Manager
Libraries, Frameworks & Software Standards
1 1 (3.03%) Middleware
Miscellaneous
1 3 (9.09%) Management Information System
1 3 (9.09%) Life Science
2 1 (3.03%) CMDB
2 1 (3.03%) Fat Client
2 1 (3.03%) Analytical Skills
2 1 (3.03%) Mathematics
2 1 (3.03%) Thin Client
2 1 (3.03%) DTV
Operating Systems
1 1 (3.03%) UNIX
1 1 (3.03%) Windows
1 1 (3.03%) Linux
1 1 (3.03%) Windows 7
1 1 (3.03%) Windows 8
Processes & Methodologies
1 29 (87.88%) ITIL
2 24 (72.73%) Service Management
3 18 (54.55%) Project Management
4 17 (51.52%) PRINCE2
4 17 (51.52%) Transition Management
5 14 (42.42%) Business Development
6 8 (24.24%) Incident Management
7 2 (6.06%) Change Management
7 2 (6.06%) Programme Management
7 2 (6.06%) Data Modelling
7 2 (6.06%) Configuration Management
8 1 (3.03%) Quality Management
8 1 (3.03%) Service Delivery
8 1 (3.03%) ETL
8 1 (3.03%) Business Intelligence
8 1 (3.03%) ERP
8 1 (3.03%) Zachman Framework
8 1 (3.03%) TOGAF
8 1 (3.03%) Information Management
8 1 (3.03%) Resource Management
Programming Languages
1 1 (3.03%) SQL
Qualifications
1 16 (48.48%) ISEB
2 13 (39.39%) Degree
3 4 (12.12%) ITIL Certification
4 1 (3.03%) Security Cleared
4 1 (3.03%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (6.06%) QA
2 1 (3.03%) Data Quality
2 1 (3.03%) SLA
Systems Management
1 2 (6.06%) SCCM
Vendors
1 8 (24.24%) Remedy
2 4 (12.12%) Microsoft
3 2 (6.06%) VMware
3 2 (6.06%) LANDesk
4 1 (3.03%) Vertica
4 1 (3.03%) Talend
4 1 (3.03%) Teradata
4 1 (3.03%) Ab Initio
4 1 (3.03%) Citrix
4 1 (3.03%) Informatica
4 1 (3.03%) MicroStrategy
4 1 (3.03%) Symantec
4 1 (3.03%) Business Objects
4 1 (3.03%) SAP
4 1 (3.03%) Cognos
4 1 (3.03%) Cisco