The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 96 105 111
Rank change year-on-year
+9 +6
Permanent jobs citing ITSM 22 14 9
As % of all permanent IT jobs located in Birmingham 1.21% 0.78% 0.51%
As % of the Processes & Methodologies category 1.47% 0.97% 0.67%
Number of salaries quoted 18 14 5
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £29,000 £45,750 £43,100
10% offered a salary of more than £62,500 £57,500 £57,800
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1494 1437 1342
As % of all permanent IT jobs located in Birmingham 82.40% 79.61% 76.16%
Number of salaries quoted 1211 1255 1112
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £28,550 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 17 April 2015.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 17 April 2015, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 33 (97.06%) Service Management
2 30 (88.24%) ITIL
3 20 (58.82%) Business Development
4 18 (52.94%) Law
4 18 (52.94%) PRINCE2
4 18 (52.94%) Project Management
4 18 (52.94%) Transition Management
5 17 (50.00%) ISEB
6 12 (35.29%) Degree
7 10 (29.41%) Life Science
8 6 (17.65%) SCCM
8 6 (17.65%) Microsoft
9 5 (14.71%) MS Office
10 4 (11.76%) CGI
10 4 (11.76%) Citrix
10 4 (11.76%) Terminal Services
10 4 (11.76%) GIS
10 4 (11.76%) Service Delivery
10 4 (11.76%) SC Cleared
10 4 (11.76%) Security Cleared
10 4 (11.76%) VMware Infrastructure
10 4 (11.76%) Technical Architecture
10 4 (11.76%) Dell
10 4 (11.76%) Manufacturing
10 4 (11.76%) Migration
10 4 (11.76%) VMware
10 4 (11.76%) Computacenter
10 4 (11.76%) Office 365
10 4 (11.76%) XenApp
10 4 (11.76%) XenDesktop

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 17 April 2015, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.76%) Lync
Applications
1 5 (14.71%) MS Office
2 1 (2.94%) MS Excel
Cloud Services
1 4 (11.76%) Office 365
Communications & Networking
1 2 (5.88%) Broadband
General
1 18 (52.94%) Law
2 4 (11.76%) Manufacturing
3 2 (5.88%) Local Government
3 2 (5.88%) Finance
4 1 (2.94%) Marketing
4 1 (2.94%) Legal
Job Titles
1 19 (55.88%) Transition Manager
2 4 (11.76%) Architect
2 4 (11.76%) Solutions Architect
3 3 (8.82%) Analyst
3 3 (8.82%) Change Analyst
3 3 (8.82%) Service Manager
3 3 (8.82%) Service Transition Manager
4 2 (5.88%) IT Operations Manager
4 2 (5.88%) Coordinator
4 2 (5.88%) Operations Manager
4 2 (5.88%) Support Manager
4 2 (5.88%) Project Manager
4 2 (5.88%) Senior Manager
5 1 (2.94%) Technical Consultant
5 1 (2.94%) Administrator
5 1 (2.94%) Consultant
5 1 (2.94%) Systems Administrator
5 1 (2.94%) Data Centre Manager
5 1 (2.94%) Senior Service Manager
5 1 (2.94%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 4 (11.76%) CGI
2 1 (2.94%) HTML
Miscellaneous
1 10 (29.41%) Life Science
2 4 (11.76%) GIS
3 3 (8.82%) Analytical Skills
4 1 (2.94%) Thin Client
4 1 (2.94%) Management Information System
4 1 (2.94%) Mathematics
4 1 (2.94%) CMDB
4 1 (2.94%) Fat Client
Operating Systems
1 3 (8.82%) Windows
2 1 (2.94%) Windows 7
2 1 (2.94%) Windows 8
Processes & Methodologies
1 33 (97.06%) Service Management
2 30 (88.24%) ITIL
3 20 (58.82%) Business Development
4 18 (52.94%) Transition Management
4 18 (52.94%) PRINCE2
4 18 (52.94%) Project Management
5 4 (11.76%) Technical Architecture
5 4 (11.76%) Migration
5 4 (11.76%) Service Delivery
6 2 (5.88%) Change Management
6 2 (5.88%) Problem Management
7 1 (2.94%) Continuous Improvement
7 1 (2.94%) Infrastructure Management
7 1 (2.94%) Resource Management
7 1 (2.94%) Configuration Management
7 1 (2.94%) Programme Management
7 1 (2.94%) Business Analysis
Programming Languages
1 1 (2.94%) JavaScript
Qualifications
1 17 (50.00%) ISEB
2 12 (35.29%) Degree
3 4 (11.76%) SC Cleared
3 4 (11.76%) Security Cleared
4 3 (8.82%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.88%) ISO/IEC 27001
1 2 (5.88%) QA
System Software
1 4 (11.76%) Terminal Services
1 4 (11.76%) VMware Infrastructure
1 4 (11.76%) XenApp
1 4 (11.76%) XenDesktop
2 2 (5.88%) Active Directory
Systems Management
1 6 (17.65%) SCCM
Vendors
1 6 (17.65%) Microsoft
2 4 (11.76%) Dell
2 4 (11.76%) Citrix
2 4 (11.76%) VMware
2 4 (11.76%) Computacenter
3 2 (5.88%) LANDesk
4 1 (2.94%) ServiceNow
4 1 (2.94%) Cisco
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £55000 - £60000 per annum + Holidays / Benefits
Posted: 5 days ago