The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
West Midlands / Birmingham
Rank 108 85 115
Rank change year-on-year
-23 +30
Permanent jobs citing ITSM 23 34 12
As % of all permanent IT jobs located in Birmingham 1.20% 1.80% 0.66%
As % of the Processes & Methodologies category 1.34% 2.11% 0.79%
Number of salaries quoted 10 28 11
Median salary £62,500 £47,500 £67,500
Median salary % change year-on-year
+31.57% -29.62%
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1713 1609 1517
As % of all permanent IT jobs located in Birmingham 89.69% 85.27% 83.86%
Number of salaries quoted 1274 1350 1366
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £29,500
10% offered a salary of more than £62,500 £70,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 20 January 2017.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 20 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 46 (82.14%) ITIL
2 42 (75.00%) Service Management
3 21 (37.50%) Finance
3 21 (37.50%) ServiceNow
4 16 (28.57%) Project Management
5 15 (26.79%) Service Design
6 12 (21.43%) Data Centre
6 12 (21.43%) ITIL Certification
7 11 (19.64%) Microsoft
7 11 (19.64%) Retail
7 11 (19.64%) ITIL V3
8 10 (17.86%) Case Management
8 10 (17.86%) SLA
8 10 (17.86%) PRINCE2
8 10 (17.86%) Service Delivery
8 10 (17.86%) Change Management
9 8 (14.29%) Stakeholder Management
9 8 (14.29%) Degree
10 7 (12.50%) Problem Management
10 7 (12.50%) Incident Management
10 7 (12.50%) Process Improvement
10 7 (12.50%) Mentoring
10 7 (12.50%) Analytical Skills
11 6 (10.71%) Cisco
11 6 (10.71%) BMC
12 5 (8.93%) Supplier Management
12 5 (8.93%) Continuous Improvement
12 5 (8.93%) Microsoft Azure
13 4 (7.14%) Escalation Management
13 4 (7.14%) Contract Management

ITSM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (7.14%) MS PowerPoint
2 3 (5.36%) MS Excel
3 1 (1.79%) MS Office
Business Applications
1 3 (5.36%) Remedy ITSM
2 1 (1.79%) Dynamics CRM
Cloud Services
1 5 (8.93%) Microsoft Azure
2 3 (5.36%) Amazon AWS
Communications & Networking
1 4 (7.14%) LAN
1 4 (7.14%) SMS
2 3 (5.36%) Firewall
2 3 (5.36%) Internet
2 3 (5.36%) Network Security
2 3 (5.36%) WAN
Database & Business Intelligence
1 3 (5.36%) Big Data
1 3 (5.36%) MySQL
2 1 (1.79%) Crystal Reports
2 1 (1.79%) Relational Database
Development Applications
1 3 (5.36%) Cucumber
General
1 21 (37.50%) Finance
2 11 (19.64%) Retail
3 4 (7.14%) Manufacturing
4 2 (3.57%) Telecoms
5 1 (1.79%) Publishing
Job Titles
1 8 (14.29%) Architect
1 8 (14.29%) Head of Service Management
2 7 (12.50%) Analyst
2 7 (12.50%) Service Manager
3 6 (10.71%) Consultant
3 6 (10.71%) Head of IT
4 5 (8.93%) Head of Operations
4 5 (8.93%) Service Analyst
4 5 (8.93%) Service Management Analyst
4 5 (8.93%) Service Management Manager
5 4 (7.14%) Applications Manager
5 4 (7.14%) Applications Project Manager
5 4 (7.14%) Delivery Manager
5 4 (7.14%) Project Manager
5 4 (7.14%) Services Delivery Manager
5 4 (7.14%) Web Applications Project Manager
5 4 (7.14%) Web Manager
5 4 (7.14%) Web Project Manager
6 3 (5.36%) Developer
6 3 (5.36%) Programme Manager
Libraries, Frameworks & Software Standards
1 4 (7.14%) Flash
1 4 (7.14%) HTML
2 3 (5.36%) AngularJS
2 3 (5.36%) CSS
2 3 (5.36%) REST
2 3 (5.36%) Ruby on Rails
2 3 (5.36%) SOAP
2 3 (5.36%) Twitter Bootstrap
2 3 (5.36%) Web Services
2 3 (5.36%) XML
Miscellaneous
1 12 (21.43%) Data Centre
2 7 (12.50%) Analytical Skills
3 4 (7.14%) Statistics
4 3 (5.36%) FMCG
4 3 (5.36%) Mathematics
4 3 (5.36%) Physics
5 2 (3.57%) Management Information System
6 1 (1.79%) Computer Science
Operating Systems
1 4 (7.14%) Windows
2 3 (5.36%) Linux
2 3 (5.36%) Windows 7
2 3 (5.36%) Windows Server
2 3 (5.36%) Windows Server 2003
2 3 (5.36%) Windows Server 2008
2 3 (5.36%) Windows Server 2012
Processes & Methodologies
1 46 (82.14%) ITIL
2 42 (75.00%) Service Management
3 16 (28.57%) Project Management
4 15 (26.79%) Service Design
5 11 (19.64%) ITIL V3
6 10 (17.86%) Case Management
6 10 (17.86%) Change Management
6 10 (17.86%) PRINCE2
6 10 (17.86%) Service Delivery
7 8 (14.29%) Stakeholder Management
8 7 (12.50%) Incident Management
8 7 (12.50%) Mentoring
8 7 (12.50%) Problem Management
8 7 (12.50%) Process Improvement
9 5 (8.93%) Continuous Improvement
9 5 (8.93%) Supplier Management
10 4 (7.14%) Business Development
10 4 (7.14%) Customer Engagement
10 4 (7.14%) Financial Modelling
10 4 (7.14%) Performance Management
Programming Languages
1 3 (5.36%) Java
1 3 (5.36%) JavaScript
1 3 (5.36%) Ruby
2 1 (1.79%) C
Qualifications
1 12 (21.43%) ITIL Certification
2 8 (14.29%) Degree
3 4 (7.14%) ISEB
4 3 (5.36%) CCNA
4 3 (5.36%) Cisco Certification
4 3 (5.36%) MCSE
4 3 (5.36%) Microsoft Certification
5 2 (3.57%) Security Cleared
6 1 (1.79%) BC Cleared
6 1 (1.79%) CISM
6 1 (1.79%) CISSP
6 1 (1.79%) ITIL Foundation Certificate
6 1 (1.79%) PCI QSA
6 1 (1.79%) SC Cleared
Quality Assurance & Compliance
1 10 (17.86%) SLA
2 2 (3.57%) Sarbanes-Oxley
3 1 (1.79%) ISO/IEC 27001
3 1 (1.79%) PCI DSS
3 1 (1.79%) QA
System Software
1 4 (7.14%) Active Directory
2 3 (5.36%) VMware Infrastructure
Systems Management
1 3 (5.36%) Icinga
1 3 (5.36%) Nagios
1 3 (5.36%) Opscode Chef
1 3 (5.36%) Puppet
1 3 (5.36%) vRealize
Vendors
1 21 (37.50%) ServiceNow
2 11 (19.64%) Microsoft
3 6 (10.71%) BMC
3 6 (10.71%) Cisco
4 4 (7.14%) Cadence
5 3 (5.36%) Dell
5 3 (5.36%) EMC
5 3 (5.36%) Oracle
5 3 (5.36%) Remedy
5 3 (5.36%) VMware
6 1 (1.79%) LANDesk
6 1 (1.79%) SAP
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - £75,000
Posted: 5 hours ago
Birmingham, West Midlands (County)
NACRO
Salary: £62,525 per annum
Posted: 9 days ago