The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 103 108 109
Rank change year-on-year
+5 +1
Permanent jobs citing ITSM 45 27 23
As % of all permanent IT jobs located in Birmingham 1.89% 1.35% 1.06%
As % of the Processes & Methodologies category 2.19% 1.59% 1.26%
Number of salaries quoted 36 14 22
Median salary £42,765 £42,500 £60,000
Median salary % change year-on-year
+0.62% -29.16%
90% offered a salary of more than £22,985 £21,000 £30,700
10% offered a salary of more than £68,750 £64,750 £65,000
UK excluding London median salary £42,500 £42,500 £41,000
% change year-on-year
- +3.65%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2054 1698 1832
As % of all permanent IT jobs located in Birmingham 86.27% 85.03% 84.81%
Number of salaries quoted 1476 1426 1573
Median salary £45,000 £45,000 £49,000
Median salary % change year-on-year
- -8.16%
90% offered a salary of more than £29,000 £30,000 £30,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 25 August 2016.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 64 (80.00%) ITIL
2 61 (76.25%) Service Management
3 29 (36.25%) ServiceNow
4 28 (35.00%) Project Management
5 26 (32.50%) Finance
6 24 (30.00%) Process Improvement
7 23 (28.75%) Remedy
7 23 (28.75%) Remedy ITSM
8 17 (21.25%) Service Delivery
8 17 (21.25%) Data Centre
9 16 (20.00%) Case Management
9 16 (20.00%) Incident Management
10 15 (18.75%) Customer Engagement
11 14 (17.50%) SLA
12 13 (16.25%) Degree
12 13 (16.25%) ITIL V3
13 11 (13.75%) Service Design
13 11 (13.75%) Change Management
14 9 (11.25%) ITIL Certification
14 9 (11.25%) MS Excel
14 9 (11.25%) Stakeholder Management
15 8 (10.00%) Business Analysis
15 8 (10.00%) User Acceptance Testing
15 8 (10.00%) Microsoft
16 7 (8.75%) ISEB
17 6 (7.50%) Statistics
17 6 (7.50%) Agile Software Development
17 6 (7.50%) Retail
17 6 (7.50%) Management Information System
17 6 (7.50%) Manufacturing

ITSM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.50%) OpenEdge
2 1 (1.25%) Moodle
Applications
1 9 (11.25%) MS Excel
2 2 (2.50%) MS Office
2 2 (2.50%) MS Visio
3 1 (1.25%) MS PowerPoint
Business Applications
1 23 (28.75%) Remedy ITSM
Cloud Services
1 3 (3.75%) Microsoft Azure
1 3 (3.75%) Office 365
2 1 (1.25%) SaaS
Communications & Networking
1 2 (2.50%) Internet
2 1 (1.25%) LAN
2 1 (1.25%) SMS
2 1 (1.25%) WAN
Database & Business Intelligence
1 4 (5.00%) SQL Server
2 2 (2.50%) SQL Server 2008
3 1 (1.25%) Crystal Reports
3 1 (1.25%) MySQL
3 1 (1.25%) Relational Database
Development Applications
1 2 (2.50%) Visual Studio
2 1 (1.25%) Cucumber
General
1 26 (32.50%) Finance
2 6 (7.50%) Manufacturing
2 6 (7.50%) Retail
3 1 (1.25%) Law
3 1 (1.25%) Publishing
3 1 (1.25%) Telecoms
Job Titles
1 24 (30.00%) Analyst
2 18 (22.50%) Project Manager
3 17 (21.25%) ITSM Project Manager
4 16 (20.00%) Implementation Manager
4 16 (20.00%) Implementation Project Manager
4 16 (20.00%) Project Implementation Manager
4 16 (20.00%) Service Management Manager
5 15 (18.75%) IT Manager
6 11 (13.75%) IT Services Manager
7 10 (12.50%) Service Analyst
8 8 (10.00%) IT Project Manager
8 8 (10.00%) Service Implementation Manager
8 8 (10.00%) Service Management Project Manager
8 8 (10.00%) Service Manager
9 7 (8.75%) Business Analyst
9 7 (8.75%) Service Management Analyst
10 6 (7.50%) Delivery Manager
10 6 (7.50%) Services Delivery Manager
10 6 (7.50%) Transition Manager
11 5 (6.25%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 4 (5.00%) HTML
2 3 (3.75%) CSS
3 2 (2.50%) .NET
3 2 (2.50%) ASP.NET
3 2 (2.50%) jQuery
3 2 (2.50%) JSON
3 2 (2.50%) Kendo UI
3 2 (2.50%) WPF
4 1 (1.25%) AngularJS
4 1 (1.25%) Flash
4 1 (1.25%) REST
4 1 (1.25%) Ruby on Rails
4 1 (1.25%) SOAP
4 1 (1.25%) Twitter Bootstrap
4 1 (1.25%) Web Services
4 1 (1.25%) XML
Miscellaneous
1 17 (21.25%) Data Centre
2 6 (7.50%) Analytical Skills
2 6 (7.50%) Management Information System
2 6 (7.50%) Statistics
3 4 (5.00%) Mathematics
3 4 (5.00%) Physics
3 4 (5.00%) Virtual Team
4 1 (1.25%) Data Protection Act
4 1 (1.25%) Life Science
4 1 (1.25%) VLE
Operating Systems
1 5 (6.25%) Windows
2 3 (3.75%) Windows Server
Processes & Methodologies
1 64 (80.00%) ITIL
2 61 (76.25%) Service Management
3 28 (35.00%) Project Management
4 24 (30.00%) Process Improvement
5 17 (21.25%) Service Delivery
6 16 (20.00%) Case Management
6 16 (20.00%) Incident Management
7 15 (18.75%) Customer Engagement
8 13 (16.25%) ITIL V3
9 11 (13.75%) Change Management
9 11 (13.75%) Service Design
10 9 (11.25%) Stakeholder Management
11 8 (10.00%) Business Analysis
11 8 (10.00%) User Acceptance Testing
12 6 (7.50%) Agile Software Development
13 5 (6.25%) Continuous Improvement
13 5 (6.25%) Critical Success Factor
13 5 (6.25%) Escalation Management
13 5 (6.25%) Financial Modelling
13 5 (6.25%) Performance Management
Programming Languages
1 3 (3.75%) JavaScript
2 2 (2.50%) C
2 2 (2.50%) C#
2 2 (2.50%) SQL
2 2 (2.50%) T-SQL
3 1 (1.25%) Java
3 1 (1.25%) Ruby
Qualifications
1 13 (16.25%) Degree
2 9 (11.25%) ITIL Certification
3 7 (8.75%) ISEB
4 4 (5.00%) Microsoft Certification
5 1 (1.25%) BC Cleared
5 1 (1.25%) MCSE
5 1 (1.25%) NVQ Level 4
5 1 (1.25%) Security Cleared
Quality Assurance & Compliance
1 14 (17.50%) SLA
System Software
1 1 (1.25%) Active Directory
Systems Management
1 3 (3.75%) Nagios
Vendors
1 29 (36.25%) ServiceNow
2 23 (28.75%) Remedy
3 8 (10.00%) Microsoft
4 5 (6.25%) BMC
4 5 (6.25%) Cadence
5 2 (2.50%) Salesforce.com
5 2 (2.50%) SAP
5 2 (2.50%) Telerik
6 1 (1.25%) Citrix
6 1 (1.25%) HP
6 1 (1.25%) LANDesk
Birmingham
Jumar Solutions Ltd
Posted: 22 hours ago
Birmingham
aap3
Salary: £40000.00 - £45000.00 per annum + Excellent Benefits
Posted: 20 days ago