The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 113 106 115
Rank change year-on-year
-7 +9
Permanent jobs citing ITSM 39 22 27
As % of all permanent IT jobs located in Birmingham 1.58% 1.18% 1.16%
As % of the Processes & Methodologies category 1.81% 1.36% 1.36%
Number of salaries quoted 33 12 25
Median salary £42,765 £55,000 £48,500
Median salary % change year-on-year
-22.24% +13.40%
90% offered a salary of more than £24,688 £45,000 £18,500
10% offered a salary of more than £64,000 £67,000 £65,000
UK excluding London median salary £44,000 £42,500 £37,500
% change year-on-year
+3.52% +13.33%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2154 1617 1984
As % of all permanent IT jobs located in Birmingham 87.28% 86.61% 85.52%
Number of salaries quoted 1570 1364 1724
Median salary £45,000 £45,000 £50,000
Median salary % change year-on-year
- -10.00%
90% offered a salary of more than £29,000 £27,500 £30,000
10% offered a salary of more than £65,000 £70,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 29 September 2016.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 63 (81.82%) ITIL
2 60 (77.92%) Service Management
3 31 (40.26%) ServiceNow
4 30 (38.96%) Project Management
5 24 (31.17%) Finance
5 24 (31.17%) Process Improvement
6 21 (27.27%) Remedy
6 21 (27.27%) Remedy ITSM
7 17 (22.08%) Data Centre
8 16 (20.78%) Case Management
9 15 (19.48%) Customer Engagement
10 14 (18.18%) ITIL V3
11 13 (16.88%) Incident Management
11 13 (16.88%) Service Delivery
12 12 (15.58%) SLA
13 11 (14.29%) ITIL Certification
13 11 (14.29%) Service Design
14 10 (12.99%) Change Management
14 10 (12.99%) Degree
15 8 (10.39%) Business Analysis
15 8 (10.39%) Stakeholder Management
15 8 (10.39%) Analytical Skills
16 7 (9.09%) Retail
16 7 (9.09%) User Acceptance Testing
17 6 (7.79%) Agile Software Development
17 6 (7.79%) Management Information System
17 6 (7.79%) PRINCE2
17 6 (7.79%) HTML
18 5 (6.49%) JavaScript
18 5 (6.49%) CSS

ITSM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.60%) OpenEdge
2 1 (1.30%) Moodle
Applications
1 5 (6.49%) MS Excel
2 2 (2.60%) MS Office
2 2 (2.60%) MS Visio
3 1 (1.30%) MS PowerPoint
Business Applications
1 21 (27.27%) Remedy ITSM
Cloud Services
1 1 (1.30%) Microsoft Azure
1 1 (1.30%) SaaS
Communications & Networking
1 2 (2.60%) Internet
1 2 (2.60%) LAN
2 1 (1.30%) SMS
2 1 (1.30%) WAN
Database & Business Intelligence
1 4 (5.19%) SQL Server
2 3 (3.90%) MySQL
3 2 (2.60%) SQL Server 2008
4 1 (1.30%) Crystal Reports
4 1 (1.30%) Relational Database
Development Applications
1 3 (3.90%) Cucumber
2 2 (2.60%) Visual Studio
General
1 24 (31.17%) Finance
2 7 (9.09%) Retail
3 5 (6.49%) Manufacturing
4 1 (1.30%) Publishing
4 1 (1.30%) Telecoms
Job Titles
1 22 (28.57%) Analyst
2 18 (23.38%) Project Manager
3 17 (22.08%) ITSM Project Manager
4 16 (20.78%) Implementation Manager
4 16 (20.78%) Implementation Project Manager
4 16 (20.78%) Project Implementation Manager
4 16 (20.78%) Service Management Manager
5 12 (15.58%) IT Manager
6 8 (10.39%) IT Project Manager
6 8 (10.39%) IT Services Manager
6 8 (10.39%) Service Analyst
6 8 (10.39%) Service Implementation Manager
6 8 (10.39%) Service Management Project Manager
7 7 (9.09%) Service Management Analyst
8 6 (7.79%) Business Analyst
9 5 (6.49%) Service Manager
10 4 (5.19%) Change Manager
10 4 (5.19%) Engineering Manager
10 4 (5.19%) IT Programme Manager
10 4 (5.19%) Transition Manager
Libraries, Frameworks & Software Standards
1 6 (7.79%) HTML
2 5 (6.49%) CSS
3 3 (3.90%) AngularJS
3 3 (3.90%) REST
3 3 (3.90%) Ruby on Rails
3 3 (3.90%) SOAP
3 3 (3.90%) Twitter Bootstrap
3 3 (3.90%) Web Services
3 3 (3.90%) XML
4 2 (2.60%) .NET
4 2 (2.60%) ASP.NET
4 2 (2.60%) jQuery
4 2 (2.60%) JSON
4 2 (2.60%) Kendo UI
4 2 (2.60%) WPF
5 1 (1.30%) Flash
Miscellaneous
1 17 (22.08%) Data Centre
2 8 (10.39%) Analytical Skills
3 6 (7.79%) Management Information System
4 5 (6.49%) Statistics
5 4 (5.19%) Mathematics
5 4 (5.19%) Physics
6 3 (3.90%) Virtual Team
7 1 (1.30%) Data Protection Act
7 1 (1.30%) VLE
Operating Systems
1 2 (2.60%) Windows
Processes & Methodologies
1 63 (81.82%) ITIL
2 60 (77.92%) Service Management
3 30 (38.96%) Project Management
4 24 (31.17%) Process Improvement
5 16 (20.78%) Case Management
6 15 (19.48%) Customer Engagement
7 14 (18.18%) ITIL V3
8 13 (16.88%) Incident Management
8 13 (16.88%) Service Delivery
9 11 (14.29%) Service Design
10 10 (12.99%) Change Management
11 8 (10.39%) Business Analysis
11 8 (10.39%) Stakeholder Management
12 7 (9.09%) User Acceptance Testing
13 6 (7.79%) Agile Software Development
13 6 (7.79%) PRINCE2
14 5 (6.49%) Continuous Improvement
14 5 (6.49%) Mentoring
15 4 (5.19%) Critical Success Factor
15 4 (5.19%) Portfolio Management
Programming Languages
1 5 (6.49%) JavaScript
2 3 (3.90%) Java
2 3 (3.90%) Ruby
3 2 (2.60%) C
3 2 (2.60%) C#
3 2 (2.60%) SQL
3 2 (2.60%) T-SQL
Qualifications
1 11 (14.29%) ITIL Certification
2 10 (12.99%) Degree
3 5 (6.49%) ISEB
4 1 (1.30%) BC Cleared
4 1 (1.30%) ITIL Foundation Certificate
4 1 (1.30%) MCSE
4 1 (1.30%) Microsoft Certification
4 1 (1.30%) NVQ Level 4
4 1 (1.30%) Security Cleared
Quality Assurance & Compliance
1 12 (15.58%) SLA
2 1 (1.30%) Sarbanes-Oxley
System Software
1 1 (1.30%) Active Directory
Systems Management
1 3 (3.90%) Nagios
Vendors
1 31 (40.26%) ServiceNow
2 21 (27.27%) Remedy
3 5 (6.49%) BMC
3 5 (6.49%) Microsoft
4 4 (5.19%) Cadence
5 2 (2.60%) Salesforce.com
5 2 (2.60%) SAP
5 2 (2.60%) Telerik
6 1 (1.30%) Citrix
6 1 (1.30%) LANDesk
Birmingham, West Midlands (County)
Spring Technology
Salary: £80000.00 - £90000.00 per annum
Posted: 17 hours ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: - £60,000 - 75,000k base + excellent package, bonus and fast-track car
Posted: Yesterday
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - 75,000k base + excellent package, bonus and fast-track caree
Posted: 2 days ago
Birmingham
aap3
Salary: £40000.00 - £45000.00 per annum + Excellent Benefits
Posted: 23 days ago
Birmingham, West Midlands (County)
NHS Blood And Transplant
Salary: From £46,625 to £57,640 per annum AfC Band 8b
Posted: 26 days ago
Birmingham, West Midlands (County)
NHS Blood And Transplant
Salary: From £46,625 to £57,640 per annum AfC Band 8b
Posted: 26 days ago