The first table below looks at the demand for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 100 102 94
Rank change year-on-year
+2 -8
Permanent jobs citing ITSM 16 9 5
As % of all permanent IT jobs located in Birmingham 0.87% 0.52% 0.34%
As % of the Processes & Methodologies category 1.15% 0.68% 0.48%
Number of salaries quoted 16 5 5
Average salary £53,750 £50,000 £50,000
Average salary % change year-on-year
+7.50% -
90% offered a salary of more than £46,250 £43,100 £41,605
10% offered a salary of more than £61,250 £57,800 £84,500
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1387 1326 1039
As % of all permanent IT jobs located in Birmingham 75.83% 75.99% 71.26%
Number of salaries quoted 1214 1103 911
Average salary £47,500 £45,000 £40,000
Average salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £30,000 £28,500 £27,500
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
ITSM
West Midlands

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 23 April 2014.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 April 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 23 (88.46%) ITIL
1 23 (88.46%) Service Management
2 16 (61.54%) Project Management
2 16 (61.54%) PRINCE2
3 15 (57.69%) Transition Management
4 11 (42.31%) ISEB
5 10 (38.46%) Law
5 10 (38.46%) Business Development
6 9 (34.62%) Degree
7 5 (19.23%) Service Delivery
8 4 (15.38%) Microsoft
9 3 (11.54%) Six Sigma
9 3 (11.54%) MS Office
9 3 (11.54%) ITIL Certification
9 3 (11.54%) MS Excel
9 3 (11.54%) MS Visio
9 3 (11.54%) Change Management
9 3 (11.54%) Management Information System
9 3 (11.54%) MS PowerPoint
9 3 (11.54%) Continuous Improvement
9 3 (11.54%) Root Cause Analysis
9 3 (11.54%) Lean Six Sigma
9 3 (11.54%) Problem Management
10 2 (7.69%) Finance
10 2 (7.69%) GIS
11 1 (3.85%) LAN
11 1 (3.85%) WAN
11 1 (3.85%) Internet
11 1 (3.85%) French Language
11 1 (3.85%) German Language

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 April 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 3 (11.54%) MS Office
1 3 (11.54%) MS Excel
1 3 (11.54%) MS Visio
1 3 (11.54%) MS PowerPoint
Communications & Networking
1 1 (3.85%) LAN
1 1 (3.85%) WAN
1 1 (3.85%) Internet
General
1 10 (38.46%) Law
2 2 (7.69%) Finance
3 1 (3.85%) French Language
3 1 (3.85%) German Language
Job Titles
1 15 (57.69%) Transition Manager
2 9 (34.62%) Service Manager
3 7 (26.92%) Service Transition Manager
4 4 (15.38%) Project Manager
4 4 (15.38%) Senior Manager
5 3 (11.54%) Solutions Architect
5 3 (11.54%) Change Manager
5 3 (11.54%) Problem Manager
5 3 (11.54%) Architect
6 2 (7.69%) Senior Service Manager
6 2 (7.69%) Delivery Manager
6 2 (7.69%) Services Delivery Manager
Miscellaneous
1 3 (11.54%) Management Information System
2 2 (7.69%) GIS
Processes & Methodologies
1 23 (88.46%) Service Management
1 23 (88.46%) ITIL
2 16 (61.54%) PRINCE2
2 16 (61.54%) Project Management
3 15 (57.69%) Transition Management
4 10 (38.46%) Business Development
5 5 (19.23%) Service Delivery
6 3 (11.54%) Change Management
6 3 (11.54%) Lean Six Sigma
6 3 (11.54%) Problem Management
6 3 (11.54%) Six Sigma
6 3 (11.54%) Continuous Improvement
6 3 (11.54%) Root Cause Analysis
7 1 (3.85%) Customer Engagement
7 1 (3.85%) Enterprise Architecture
Qualifications
1 11 (42.31%) ISEB
2 9 (34.62%) Degree
3 3 (11.54%) ITIL Certification
4 1 (3.85%) PRINCE2 Practitioner
4 1 (3.85%) SC Cleared
4 1 (3.85%) Security Cleared
Vendors
1 4 (15.38%) Microsoft
Birmingham, Warwickshire
Lynx Recruitment Ltd
Salary: Car Allowance + Bouns
Posted: Yesterday
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £50000 - £65000 per annum + car allow+bonus+ben
Posted: 2 days ago