The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 26 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 107 111 97
Rank change year-on-year
+4 -14
Permanent jobs citing ITSM 36 23 23
As % of all permanent IT jobs located in Birmingham 1.54% 1.29% 1.25%
As % of the Processes & Methodologies category 1.78% 1.51% 1.47%
Number of salaries quoted 29 16 23
Median salary £50,000 £55,000 £57,500
Median salary % change year-on-year
-9.09% -4.34%
90% offered a salary of more than £21,500 £29,500 £52,500
10% offered a salary of more than £51,500 £62,500 £65,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2023 1526 1560
As % of all permanent IT jobs located in Birmingham 86.45% 85.59% 84.92%
Number of salaries quoted 1482 1221 1376
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £28,595 £30,000
10% offered a salary of more than £67,500 £70,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 26 May 2016.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 57 (85.07%) ITIL
2 43 (64.18%) Service Management
3 36 (53.73%) Remedy
3 36 (53.73%) Remedy ITSM
3 36 (53.73%) ServiceNow
4 35 (52.24%) Process Improvement
5 34 (50.75%) Project Management
6 28 (41.79%) Data Centre
6 28 (41.79%) Customer Engagement
7 12 (17.91%) Degree
8 11 (16.42%) Service Delivery
9 10 (14.93%) ISEB
10 9 (13.43%) SLA
10 9 (13.43%) Finance
10 9 (13.43%) Incident Management
10 9 (13.43%) Presales
11 8 (11.94%) Service Design
11 8 (11.94%) Microsoft
11 8 (11.94%) PRINCE2
12 6 (8.96%) Manufacturing
12 6 (8.96%) Stakeholder Management
12 6 (8.96%) Management Information System
12 6 (8.96%) MS Excel
12 6 (8.96%) Business Development
13 5 (7.46%) Office 365
13 5 (7.46%) Transition Management
13 5 (7.46%) Life Science
13 5 (7.46%) Windows
13 5 (7.46%) MS Office
13 5 (7.46%) Law

ITSM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.99%) MS Exchange
2 1 (1.49%) Exchange Server 2007
2 1 (1.49%) Exchange Server 2010
Applications
1 6 (8.96%) MS Excel
2 5 (7.46%) MS Office
3 3 (4.48%) MS Visio
Business Applications
1 36 (53.73%) Remedy ITSM
Cloud Services
1 5 (7.46%) Office 365
2 3 (4.48%) Microsoft Azure
3 2 (2.99%) SaaS
Communications & Networking
1 1 (1.49%) LAN
1 1 (1.49%) VoIP
1 1 (1.49%) WAN
Database & Business Intelligence
1 2 (2.99%) SQL Server
2 1 (1.49%) SQL Server 2008
Development Applications
1 1 (1.49%) Visual Studio
General
1 9 (13.43%) Finance
2 6 (8.96%) Manufacturing
3 5 (7.46%) Law
4 4 (5.97%) Marketing
5 2 (2.99%) Retail
6 1 (1.49%) French Language
6 1 (1.49%) Local Government
6 1 (1.49%) Publishing
Job Titles
1 32 (47.76%) Project Manager
2 31 (46.27%) ITSM Project Manager
3 29 (43.28%) Implementation Manager
3 29 (43.28%) Implementation Project Manager
3 29 (43.28%) Project Implementation Manager
4 21 (31.34%) IT Manager
5 19 (28.36%) IT Services Manager
6 15 (22.39%) IT Project Manager
6 15 (22.39%) Service Implementation Manager
6 15 (22.39%) Service Management Manager
6 15 (22.39%) Service Management Project Manager
7 7 (10.45%) Analyst
8 6 (8.96%) Transition Manager
9 5 (7.46%) Service Manager
10 4 (5.97%) Delivery Manager
10 4 (5.97%) Head of Delivery
10 4 (5.97%) IT Services Delivery Manager
10 4 (5.97%) Service Analyst
10 4 (5.97%) Service Desk Analyst
10 4 (5.97%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (2.99%) CSS
1 2 (2.99%) HTML
2 1 (1.49%) .NET
2 1 (1.49%) ASP.NET
2 1 (1.49%) jQuery
2 1 (1.49%) JSON
2 1 (1.49%) Kendo UI
2 1 (1.49%) WPF
Miscellaneous
1 28 (41.79%) Data Centre
2 6 (8.96%) Management Information System
3 5 (7.46%) Life Science
4 4 (5.97%) Statistics
5 2 (2.99%) CMDB
6 1 (1.49%) Analytical Skills
6 1 (1.49%) Data Protection Act
6 1 (1.49%) Freedom of Information
6 1 (1.49%) Handset
6 1 (1.49%) User Experience
Operating Systems
1 5 (7.46%) Windows
2 3 (4.48%) Windows Server
3 2 (2.99%) Windows 7
Processes & Methodologies
1 57 (85.07%) ITIL
2 43 (64.18%) Service Management
3 35 (52.24%) Process Improvement
4 34 (50.75%) Project Management
5 28 (41.79%) Customer Engagement
6 11 (16.42%) Service Delivery
7 9 (13.43%) Incident Management
7 9 (13.43%) Presales
8 8 (11.94%) PRINCE2
8 8 (11.94%) Service Design
9 6 (8.96%) Business Development
9 6 (8.96%) Stakeholder Management
10 5 (7.46%) Transition Management
11 4 (5.97%) Critical Success Factor
11 4 (5.97%) Escalation Management
11 4 (5.97%) Financial Modelling
11 4 (5.97%) Line Management
11 4 (5.97%) People Management
11 4 (5.97%) Performance Management
11 4 (5.97%) Portfolio Management
Programming Languages
1 2 (2.99%) JavaScript
2 1 (1.49%) C
2 1 (1.49%) C#
2 1 (1.49%) SQL
2 1 (1.49%) T-SQL
Qualifications
1 12 (17.91%) Degree
2 10 (14.93%) ISEB
3 5 (7.46%) ITIL Certification
4 4 (5.97%) Microsoft Certification
5 2 (2.99%) CGEIT
5 2 (2.99%) ISACA
6 1 (1.49%) BC Cleared
6 1 (1.49%) DBS Check
6 1 (1.49%) MCSA
6 1 (1.49%) MCSE
6 1 (1.49%) NVQ Level 4
6 1 (1.49%) Security Cleared
Quality Assurance & Compliance
1 9 (13.43%) SLA
2 2 (2.99%) P3O
System Software
1 2 (2.99%) Active Directory
2 1 (1.49%) BitLocker
2 1 (1.49%) VMware Infrastructure
Systems Management
1 3 (4.48%) Cisco IPCC
2 2 (2.99%) Cisco CUCM
3 1 (1.49%) SCCM
Vendors
1 36 (53.73%) Remedy
1 36 (53.73%) ServiceNow
2 8 (11.94%) Microsoft
3 4 (5.97%) Cadence
4 3 (4.48%) Citrix
4 3 (4.48%) HP
5 2 (2.99%) Apple
5 2 (2.99%) Cisco
5 2 (2.99%) Nokia
5 2 (2.99%) Salesforce.com
5 2 (2.99%) SAP
6 1 (1.49%) BMC
6 1 (1.49%) Telerik
6 1 (1.49%) VMware
Birmingham
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 22 days ago