The first table below looks at the demand for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 99 118 105
Rank change year-on-year
+19 -13
Permanent jobs citing ITSM 24 5 7
As % of all permanent IT jobs located in Birmingham 1.22% 0.25% 0.41%
As % of the Processes & Methodologies category 1.60% 0.32% 0.58%
Number of salaries quoted 23 4 4
Average salary £60,000 £46,250 £47,500
Average salary % change year-on-year
+29.72% -2.63%
90% offered a salary of more than £58,400 £35,750 £41,500
10% offered a salary of more than £65,000 £58,500 £62,250
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1500 1571 1209
As % of all permanent IT jobs located in Birmingham 76.18% 77.89% 71.67%
Number of salaries quoted 1306 1383 1065
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £30,000 £27,500 £28,500
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
West Midlands

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 28 July 2014.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 July 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 36 (83.72%) Service Management
2 34 (79.07%) ITIL
3 30 (69.77%) Project Management
4 29 (67.44%) PRINCE2
5 28 (65.12%) ISEB
5 28 (65.12%) Transition Management
6 27 (62.79%) Business Development
7 23 (53.49%) Law
8 20 (46.51%) Degree
9 6 (13.95%) GIS
9 6 (13.95%) Microsoft
10 5 (11.63%) Service Delivery
10 5 (11.63%) VMware
11 4 (9.30%) Finance
11 4 (9.30%) Cisco
11 4 (9.30%) Symantec
11 4 (9.30%) Citrix
11 4 (9.30%) ITIL Certification
12 3 (6.98%) Data Modelling
12 3 (6.98%) Network Design
13 2 (4.65%) SC Cleared
13 2 (4.65%) Security Cleared
13 2 (4.65%) Management Information System
13 2 (4.65%) SQL
13 2 (4.65%) Internet
13 2 (4.65%) Configuration Management
13 2 (4.65%) Data Quality
14 1 (2.33%) Vertica
14 1 (2.33%) Big Data
14 1 (2.33%) Talend

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 July 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (2.33%) MS Excel
Business Applications
1 1 (2.33%) SAP Oil and Gas
1 1 (2.33%) Remedy ITSM
Cloud Services
1 1 (2.33%) Cloud Computing
Communications & Networking
1 2 (4.65%) Internet
2 1 (2.33%) LAN
2 1 (2.33%) WAN
Database & Business Intelligence
1 1 (2.33%) Big Data
1 1 (2.33%) BusinessObjects
1 1 (2.33%) QlikView
Development Applications
1 1 (2.33%) Talend Open Studio
General
1 23 (53.49%) Law
2 4 (9.30%) Finance
3 1 (2.33%) Manufacturing
3 1 (2.33%) Electronics
3 1 (2.33%) Telecoms
3 1 (2.33%) Marketing
Job Titles
1 28 (65.12%) Transition Manager
2 19 (44.19%) Service Manager
2 19 (44.19%) Senior Manager
3 16 (37.21%) Service Transition Manager
4 11 (25.58%) Senior Service Manager
5 5 (11.63%) Architect
6 4 (9.30%) Solutions Architect
7 2 (4.65%) Services Delivery Manager
7 2 (4.65%) Delivery Manager
8 1 (2.33%) Big Data Architect
8 1 (2.33%) Configuration Specialist
8 1 (2.33%) Configuration Management Specialist
8 1 (2.33%) Configuration Manager
8 1 (2.33%) Operations Manager
8 1 (2.33%) Technical Architect
8 1 (2.33%) Data Architect
8 1 (2.33%) Data Manager
8 1 (2.33%) Data Centre Manager
8 1 (2.33%) Business Architect
8 1 (2.33%) Business Intelligence Architect
Miscellaneous
1 6 (13.95%) GIS
2 2 (4.65%) Management Information System
3 1 (2.33%) DTV
Operating Systems
1 1 (2.33%) UNIX
1 1 (2.33%) Linux
Processes & Methodologies
1 36 (83.72%) Service Management
2 34 (79.07%) ITIL
3 30 (69.77%) Project Management
4 29 (67.44%) PRINCE2
5 28 (65.12%) Transition Management
6 27 (62.79%) Business Development
7 5 (11.63%) Service Delivery
8 3 (6.98%) Data Modelling
8 3 (6.98%) Network Design
9 2 (4.65%) Configuration Management
10 1 (2.33%) Kimball Methodology
10 1 (2.33%) Inmon Methodology
10 1 (2.33%) Information Management
10 1 (2.33%) ETL
10 1 (2.33%) Business Intelligence
10 1 (2.33%) Zachman Framework
10 1 (2.33%) TOGAF
10 1 (2.33%) Programme Management
10 1 (2.33%) Financial Modelling
10 1 (2.33%) Customer Engagement
Programming Languages
1 2 (4.65%) SQL
Qualifications
1 28 (65.12%) ISEB
2 20 (46.51%) Degree
3 4 (9.30%) ITIL Certification
4 2 (4.65%) SC Cleared
4 2 (4.65%) Security Cleared
5 1 (2.33%) PRINCE2 Certification
5 1 (2.33%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (4.65%) Data Quality
Vendors
1 6 (13.95%) Microsoft
2 5 (11.63%) VMware
3 4 (9.30%) Cisco
3 4 (9.30%) Symantec
3 4 (9.30%) Citrix
4 1 (2.33%) Vertica
4 1 (2.33%) Talend
4 1 (2.33%) Remedy
4 1 (2.33%) Business Objects
4 1 (2.33%) SAP
4 1 (2.33%) Informatica
4 1 (2.33%) MicroStrategy
4 1 (2.33%) Cognos
4 1 (2.33%) Teradata
4 1 (2.33%) Ab Initio
4 1 (2.33%) ArcSight