The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 108 95 104
Rank change year-on-year
-13 +9
Permanent jobs citing ITSM 14 6 6
As % of all permanent IT jobs located in Birmingham 0.79% 0.40% 0.36%
As % of the Processes & Methodologies category 0.98% 0.52% 0.49%
Number of salaries quoted 12 6 4
Average salary £68,750 £50,000 £51,250
Average salary % change year-on-year
+37.50% -2.43%
90% offered a salary of more than £34,250 £40,000 £38,000
10% offered a salary of more than £70,000 £68,750 £57,850
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1429 1163 1231
As % of all permanent IT jobs located in Birmingham 80.24% 77.84% 73.89%
Number of salaries quoted 1227 988 1021
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £28,543 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 4 March 2015.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 4 March 2015, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 26 (86.67%) ITIL
2 25 (83.33%) Service Management
3 16 (53.33%) Transition Management
3 16 (53.33%) Law
3 16 (53.33%) PRINCE2
3 16 (53.33%) Project Management
4 15 (50.00%) ISEB
5 14 (46.67%) Business Development
5 14 (46.67%) Degree
6 8 (26.67%) Life Science
7 5 (16.67%) VCP4
8 4 (13.33%) Service Delivery
8 4 (13.33%) Remedy
8 4 (13.33%) Remedy ITSM
8 4 (13.33%) Incident Management
9 3 (10.00%) Finance
9 3 (10.00%) ITIL Certification
9 3 (10.00%) Windows
10 2 (6.67%) Change Management
10 2 (6.67%) Manufacturing
10 2 (6.67%) Broadband
10 2 (6.67%) Microsoft
10 2 (6.67%) Active Directory
10 2 (6.67%) QA
10 2 (6.67%) LANDesk
10 2 (6.67%) ISO/IEC 27001
10 2 (6.67%) SCCM
11 1 (3.33%) Windows 7
11 1 (3.33%) ServiceNow
11 1 (3.33%) Analytical Skills

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 4 March 2015, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (3.33%) MS Office
1 1 (3.33%) MS Excel
Business Applications
1 4 (13.33%) Remedy ITSM
Communications & Networking
1 2 (6.67%) Broadband
General
1 16 (53.33%) Law
2 3 (10.00%) Finance
3 2 (6.67%) Manufacturing
4 1 (3.33%) Marketing
4 1 (3.33%) Legal
Job Titles
1 17 (56.67%) Transition Manager
2 7 (23.33%) Service Manager
2 7 (23.33%) Service Transition Manager
3 5 (16.67%) Senior Manager
4 4 (13.33%) Service Analyst
4 4 (13.33%) Analyst
4 4 (13.33%) Service Desk Analyst
5 3 (10.00%) Senior Service Manager
5 3 (10.00%) Data Centre Manager
5 3 (10.00%) Project Manager
6 2 (6.67%) Junior
6 2 (6.67%) Operations Manager
6 2 (6.67%) Senior Analyst
6 2 (6.67%) Coordinator
6 2 (6.67%) Support Manager
6 2 (6.67%) Junior Analyst
6 2 (6.67%) IT Operations Manager
6 2 (6.67%) Lead Project Manager
7 1 (3.33%) ServiceNow Consultant
7 1 (3.33%) Senior Project Manager
Libraries, Frameworks & Software Standards
1 1 (3.33%) HTML
Miscellaneous
1 8 (26.67%) Life Science
2 1 (3.33%) Analytical Skills
2 1 (3.33%) Fat Client
2 1 (3.33%) CMDB
2 1 (3.33%) Mathematics
2 1 (3.33%) Thin Client
2 1 (3.33%) Management Information System
Operating Systems
1 3 (10.00%) Windows
2 1 (3.33%) Windows 7
2 1 (3.33%) Windows 8
Processes & Methodologies
1 26 (86.67%) ITIL
2 25 (83.33%) Service Management
3 16 (53.33%) Transition Management
3 16 (53.33%) PRINCE2
3 16 (53.33%) Project Management
4 14 (46.67%) Business Development
5 4 (13.33%) Service Delivery
5 4 (13.33%) Incident Management
6 2 (6.67%) Change Management
7 1 (3.33%) Continuous Improvement
7 1 (3.33%) Infrastructure Management
7 1 (3.33%) Resource Management
7 1 (3.33%) Programme Management
7 1 (3.33%) Business Analysis
7 1 (3.33%) Configuration Management
Programming Languages
1 1 (3.33%) JavaScript
Qualifications
1 15 (50.00%) ISEB
2 14 (46.67%) Degree
3 5 (16.67%) VCP4
4 3 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (6.67%) QA
1 2 (6.67%) ISO/IEC 27001
System Software
1 2 (6.67%) Active Directory
Systems Management
1 2 (6.67%) SCCM
Vendors
1 4 (13.33%) Remedy
2 2 (6.67%) Microsoft
2 2 (6.67%) LANDesk
3 1 (3.33%) ServiceNow
3 1 (3.33%) Cisco