The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 122 113 96
Rank change year-on-year
-9 -17
Permanent jobs citing ITSM 25 24 27
As % of all permanent IT jobs located in Birmingham 1.08% 1.17% 1.41%
As % of the Processes & Methodologies category 1.25% 1.37% 1.67%
Number of salaries quoted 19 11 26
Median salary £35,000 £32,000 £60,000
Median salary % change year-on-year
+9.37% -46.66%
90% offered a salary of more than £22,985 £21,000 £57,750
10% offered a salary of more than £60,500 £60,000 £65,000
UK excluding London median salary £42,632 £42,500 £43,500
% change year-on-year
+0.31% -2.29%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1993 1748 1621
As % of all permanent IT jobs located in Birmingham 85.76% 85.27% 84.47%
Number of salaries quoted 1460 1430 1412
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £30,000 £29,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 26 July 2016.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 54 (78.26%) ITIL
2 49 (71.01%) Service Management
3 33 (47.83%) ServiceNow
4 31 (44.93%) Remedy ITSM
4 31 (44.93%) Remedy
4 31 (44.93%) Project Management
5 29 (42.03%) Process Improvement
6 23 (33.33%) Data Centre
7 22 (31.88%) Customer Engagement
8 15 (21.74%) Finance
9 14 (20.29%) Incident Management
9 14 (20.29%) Service Delivery
10 13 (18.84%) SLA
11 11 (15.94%) Degree
12 10 (14.49%) Change Management
13 8 (11.59%) MS Excel
13 8 (11.59%) ITIL V3
13 8 (11.59%) Service Design
14 7 (10.14%) User Acceptance Testing
14 7 (10.14%) Microsoft
14 7 (10.14%) ISEB
14 7 (10.14%) Stakeholder Management
15 6 (8.70%) Management Information System
15 6 (8.70%) Statistics
15 6 (8.70%) Business Analysis
15 6 (8.70%) Case Management
16 5 (7.25%) Virtual Team
16 5 (7.25%) Escalation Management
16 5 (7.25%) Critical Success Factor
16 5 (7.25%) Agile Software Development

ITSM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.90%) OpenEdge
2 1 (1.45%) Moodle
Applications
1 8 (11.59%) MS Excel
2 2 (2.90%) MS Office
2 2 (2.90%) MS Visio
3 1 (1.45%) MS PowerPoint
Business Applications
1 31 (44.93%) Remedy ITSM
Cloud Services
1 3 (4.35%) Microsoft Azure
1 3 (4.35%) Office 365
2 2 (2.90%) SaaS
Communications & Networking
1 1 (1.45%) LAN
1 1 (1.45%) SMS
1 1 (1.45%) WAN
Database & Business Intelligence
1 4 (5.80%) SQL Server
2 2 (2.90%) SQL Server 2008
Development Applications
1 2 (2.90%) Visual Studio
General
1 15 (21.74%) Finance
2 4 (5.80%) Manufacturing
3 2 (2.90%) Retail
4 1 (1.45%) Law
4 1 (1.45%) Local Government
4 1 (1.45%) Marketing
4 1 (1.45%) Publishing
Job Titles
1 26 (37.68%) Project Manager
2 25 (36.23%) ITSM Project Manager
3 23 (33.33%) Implementation Manager
3 23 (33.33%) Implementation Project Manager
3 23 (33.33%) Project Implementation Manager
4 18 (26.09%) Analyst
4 18 (26.09%) IT Manager
5 16 (23.19%) Service Management Manager
6 15 (21.74%) IT Services Manager
7 12 (17.39%) IT Project Manager
7 12 (17.39%) Service Implementation Manager
7 12 (17.39%) Service Management Project Manager
8 7 (10.14%) Business Analyst
8 7 (10.14%) Service Manager
9 6 (8.70%) Delivery Manager
9 6 (8.70%) Services Delivery Manager
10 5 (7.25%) Service Analyst
11 4 (5.80%) Head of Delivery
11 4 (5.80%) Transition Manager
12 3 (4.35%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 2 (2.90%) .NET
1 2 (2.90%) ASP.NET
1 2 (2.90%) CSS
1 2 (2.90%) HTML
1 2 (2.90%) jQuery
1 2 (2.90%) JSON
1 2 (2.90%) Kendo UI
1 2 (2.90%) WPF
2 1 (1.45%) Flash
Miscellaneous
1 23 (33.33%) Data Centre
2 6 (8.70%) Management Information System
2 6 (8.70%) Statistics
3 5 (7.25%) Virtual Team
4 3 (4.35%) Analytical Skills
5 2 (2.90%) Mathematics
5 2 (2.90%) Physics
6 1 (1.45%) Data Protection Act
6 1 (1.45%) Life Science
6 1 (1.45%) VLE
Operating Systems
1 4 (5.80%) Windows
2 3 (4.35%) Windows Server
Processes & Methodologies
1 54 (78.26%) ITIL
2 49 (71.01%) Service Management
3 31 (44.93%) Project Management
4 29 (42.03%) Process Improvement
5 22 (31.88%) Customer Engagement
6 14 (20.29%) Incident Management
6 14 (20.29%) Service Delivery
7 10 (14.49%) Change Management
8 8 (11.59%) ITIL V3
8 8 (11.59%) Service Design
9 7 (10.14%) Stakeholder Management
9 7 (10.14%) User Acceptance Testing
10 6 (8.70%) Business Analysis
10 6 (8.70%) Case Management
11 5 (7.25%) Agile Software Development
11 5 (7.25%) Critical Success Factor
11 5 (7.25%) Escalation Management
11 5 (7.25%) Financial Modelling
11 5 (7.25%) Performance Management
12 4 (5.80%) Line Management
Programming Languages
1 2 (2.90%) C#
1 2 (2.90%) JavaScript
1 2 (2.90%) SQL
1 2 (2.90%) T-SQL
2 1 (1.45%) C
Qualifications
1 11 (15.94%) Degree
2 7 (10.14%) ISEB
3 4 (5.80%) Microsoft Certification
4 3 (4.35%) ITIL Certification
5 1 (1.45%) BC Cleared
5 1 (1.45%) MCSE
5 1 (1.45%) NVQ Level 4
5 1 (1.45%) Security Cleared
Quality Assurance & Compliance
1 13 (18.84%) SLA
Vendors
1 33 (47.83%) ServiceNow
2 31 (44.93%) Remedy
3 7 (10.14%) Microsoft
4 5 (7.25%) Cadence
5 2 (2.90%) BMC
5 2 (2.90%) Salesforce.com
5 2 (2.90%) SAP
5 2 (2.90%) Telerik
6 1 (1.45%) Citrix
6 1 (1.45%) HP
Birmingham, West Midlands (County)
Insolvency Service
Salary: £49,511 - 55,700 per year
Posted: 21 hours ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £20,895 to £25,074 plus excellent benefits
Posted: 19 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £31,559 - £37,871 plus excellent benefits
Posted: 20 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £40,249 to £45,280 plus excellent benefits
Posted: 20 days ago