The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 106 106 121
Rank change year-on-year
0 +15
Permanent jobs citing ITSM 25 20 8
As % of all permanent IT jobs located in Birmingham 1.23% 0.98% 0.39%
As % of the Processes & Methodologies category 1.51% 1.24% 0.49%
Number of salaries quoted 12 19 7
Average salary £37,250 £60,000 £52,500
Average salary % change year-on-year
-37.91% +14.28%
90% offered a salary of more than £21,000 £60,000 £36,500
10% offered a salary of more than £59,250 £65,300 £57,000
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1661 1616 1646
As % of all permanent IT jobs located in Birmingham 81.62% 79.14% 79.79%
Number of salaries quoted 1366 1408 1453
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 5 August 2015.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 5 August 2015, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 44 (93.62%) ITIL
2 40 (85.11%) Service Management
3 25 (53.19%) Business Development
4 24 (51.06%) PRINCE2
4 24 (51.06%) Project Management
5 22 (46.81%) Degree
6 21 (44.68%) Transition Management
6 21 (44.68%) ISEB
6 21 (44.68%) Law
7 16 (34.04%) Manufacturing
7 16 (34.04%) Life Science
8 8 (17.02%) Microsoft
9 6 (12.77%) MS Office
9 6 (12.77%) Service Delivery
9 6 (12.77%) Problem Management
10 5 (10.64%) Change Management
10 5 (10.64%) Configuration Management
11 4 (8.51%) GIS
11 4 (8.51%) Computacenter
11 4 (8.51%) Migration
11 4 (8.51%) VMware
11 4 (8.51%) Dell
11 4 (8.51%) Citrix
11 4 (8.51%) BMC
11 4 (8.51%) Terminal Services
11 4 (8.51%) Remedy
11 4 (8.51%) CGI
11 4 (8.51%) Remedy ITSM
11 4 (8.51%) SCCM
11 4 (8.51%) Incident Management

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 5 August 2015, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.51%) Lync
2 2 (4.26%) CMS
Applications
1 6 (12.77%) MS Office
2 1 (2.13%) MS Excel
2 1 (2.13%) MS Project
Business Applications
1 4 (8.51%) Remedy ITSM
Cloud Services
1 4 (8.51%) Office 365
Communications & Networking
1 1 (2.13%) Broadband
General
1 21 (44.68%) Law
2 16 (34.04%) Manufacturing
3 2 (4.26%) Finance
3 2 (4.26%) Local Government
4 1 (2.13%) Advertising
4 1 (2.13%) Retail
Job Titles
1 21 (44.68%) Transition Manager
2 10 (21.28%) Analyst
3 4 (8.51%) Architect
3 4 (8.51%) Solutions Architect
3 4 (8.51%) 1st Line Support
3 4 (8.51%) Service Analyst
3 4 (8.51%) Service Desk Analyst
4 3 (6.38%) Change Analyst
4 3 (6.38%) Head of IT
4 3 (6.38%) Technical Support
4 3 (6.38%) Head of Managed Services
5 2 (4.26%) IT Operations Manager
5 2 (4.26%) Configuration Management Analyst
5 2 (4.26%) Operations Manager
5 2 (4.26%) Support Manager
5 2 (4.26%) Configuration Analyst
5 2 (4.26%) Functional Analyst
6 1 (2.13%) Configuration Manager
6 1 (2.13%) Administrator
6 1 (2.13%) Quality Manager
Libraries, Frameworks & Software Standards
1 4 (8.51%) CGI
2 1 (2.13%) HTML
2 1 (2.13%) .NET
Miscellaneous
1 16 (34.04%) Life Science
2 4 (8.51%) GIS
2 4 (8.51%) Data Centre
3 3 (6.38%) Analytical Skills
4 1 (2.13%) PMI
4 1 (2.13%) CMDB
Operating Systems
1 1 (2.13%) Windows
Processes & Methodologies
1 44 (93.62%) ITIL
2 40 (85.11%) Service Management
3 25 (53.19%) Business Development
4 24 (51.06%) PRINCE2
4 24 (51.06%) Project Management
5 21 (44.68%) Transition Management
6 6 (12.77%) Problem Management
6 6 (12.77%) Service Delivery
7 5 (10.64%) Change Management
7 5 (10.64%) Configuration Management
8 4 (8.51%) Incident Management
8 4 (8.51%) Technical Architecture
8 4 (8.51%) Migration
9 3 (6.38%) ITIL V2
10 1 (2.13%) Continuous Improvement
10 1 (2.13%) Change Control
10 1 (2.13%) V-Model
10 1 (2.13%) Network Architecture
10 1 (2.13%) DevOps
10 1 (2.13%) Coaching
Programming Languages
1 1 (2.13%) C
1 1 (2.13%) JavaScript
Qualifications
1 22 (46.81%) Degree
2 21 (44.68%) ISEB
3 4 (8.51%) SC Cleared
3 4 (8.51%) Security Cleared
4 2 (4.26%) ITIL Certification
5 1 (2.13%) PMI Certification
5 1 (2.13%) CISM
5 1 (2.13%) CISSP
5 1 (2.13%) PRINCE2 Practitioner
5 1 (2.13%) PCI QSA
Quality Assurance & Compliance
1 3 (6.38%) ISO/IEC 27001
2 1 (2.13%) QA
2 1 (2.13%) Sarbanes-Oxley
System Software
1 4 (8.51%) Terminal Services
1 4 (8.51%) VMware Infrastructure
1 4 (8.51%) XenApp
1 4 (8.51%) XenDesktop
2 1 (2.13%) Active Directory
Systems Management
1 4 (8.51%) SCCM
Vendors
1 8 (17.02%) Microsoft
2 4 (8.51%) Dell
2 4 (8.51%) Citrix
2 4 (8.51%) BMC
2 4 (8.51%) Remedy
2 4 (8.51%) VMware
2 4 (8.51%) Computacenter
3 1 (2.13%) ServiceNow
3 1 (2.13%) Oracle
3 1 (2.13%) Cisco
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: Competitive salary available
Posted: 15 hours ago
Birmingham, West Midlands (County)
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: Yesterday
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 4 days ago