The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 95 111 123
Rank change year-on-year
+16 +12
Permanent jobs citing ITSM 28 23 8
As % of all permanent IT jobs located in Birmingham 1.43% 1.08% 0.38%
As % of the Processes & Methodologies category 1.75% 1.34% 0.46%
Number of salaries quoted 15 22 7
Average salary £42,500 £60,000 £54,000
Average salary % change year-on-year
-29.16% +11.11%
90% offered a salary of more than £21,000 £19,650 £50,500
10% offered a salary of more than £67,000 £65,000 £57,000
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1602 1712 1734
As % of all permanent IT jobs located in Birmingham 81.86% 80.38% 81.41%
Number of salaries quoted 1342 1469 1546
Average salary £45,000 £50,000 £45,000
Average salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £29,000 £30,000 £29,000
10% offered a salary of more than £65,750 £65,000 £70,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 28 August 2015.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 August 2015, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 48 (96.00%) ITIL
2 42 (84.00%) Service Management
3 26 (52.00%) PRINCE2
4 25 (50.00%) Project Management
4 25 (50.00%) Business Development
5 22 (44.00%) Degree
6 21 (42.00%) Transition Management
6 21 (42.00%) ISEB
6 21 (42.00%) Law
7 16 (32.00%) Manufacturing
7 16 (32.00%) Life Science
8 8 (16.00%) Microsoft
9 7 (14.00%) Problem Management
10 6 (12.00%) MS Office
10 6 (12.00%) Configuration Management
10 6 (12.00%) Change Management
11 5 (10.00%) Service Delivery
12 4 (8.00%) GIS
12 4 (8.00%) Finance
12 4 (8.00%) Computacenter
12 4 (8.00%) VMware
12 4 (8.00%) Migration
12 4 (8.00%) BMC
12 4 (8.00%) Terminal Services
12 4 (8.00%) Remedy
12 4 (8.00%) CGI
12 4 (8.00%) Dell
12 4 (8.00%) Citrix
12 4 (8.00%) Remedy ITSM
12 4 (8.00%) Incident Management

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 August 2015, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.00%) Lync
2 2 (4.00%) CMS
Applications
1 6 (12.00%) MS Office
2 1 (2.00%) MS Excel
2 1 (2.00%) MS Project
Business Applications
1 4 (8.00%) Remedy ITSM
Cloud Services
1 4 (8.00%) Office 365
Communications & Networking
1 1 (2.00%) DSL
General
1 21 (42.00%) Law
2 16 (32.00%) Manufacturing
3 4 (8.00%) Finance
4 2 (4.00%) Local Government
5 1 (2.00%) Advertising
5 1 (2.00%) Retail
Job Titles
1 21 (42.00%) Transition Manager
2 10 (20.00%) Analyst
3 4 (8.00%) Solutions Architect
3 4 (8.00%) Architect
3 4 (8.00%) 1st Line Support
3 4 (8.00%) Service Analyst
3 4 (8.00%) Service Desk Analyst
4 3 (6.00%) Change Analyst
4 3 (6.00%) Head of IT
4 3 (6.00%) Head of Managed Services
4 3 (6.00%) Technical Support
5 2 (4.00%) Configuration Management Analyst
5 2 (4.00%) Configuration Analyst
5 2 (4.00%) Functional Analyst
5 2 (4.00%) Configuration Manager
5 2 (4.00%) Development Manager
6 1 (2.00%) Programme Manager
6 1 (2.00%) Developer
6 1 (2.00%) Quality Manager
6 1 (2.00%) Operations Manager
Libraries, Frameworks & Software Standards
1 4 (8.00%) CGI
2 1 (2.00%) HTML
2 1 (2.00%) .NET
2 1 (2.00%) CSS
Miscellaneous
1 16 (32.00%) Life Science
2 4 (8.00%) GIS
2 4 (8.00%) Data Centre
3 3 (6.00%) Analytical Skills
3 3 (6.00%) CMDB
4 2 (4.00%) Video Conferencing
5 1 (2.00%) Management Information System
5 1 (2.00%) PMI
Processes & Methodologies
1 48 (96.00%) ITIL
2 42 (84.00%) Service Management
3 26 (52.00%) PRINCE2
4 25 (50.00%) Project Management
4 25 (50.00%) Business Development
5 21 (42.00%) Transition Management
6 7 (14.00%) Problem Management
7 6 (12.00%) Configuration Management
7 6 (12.00%) Change Management
8 5 (10.00%) Service Delivery
9 4 (8.00%) Migration
9 4 (8.00%) Technical Architecture
9 4 (8.00%) Incident Management
10 3 (6.00%) Risk Management
10 3 (6.00%) ITIL V2
11 2 (4.00%) Change Control
11 2 (4.00%) RAD
11 2 (4.00%) Agile Software Development
11 2 (4.00%) Knowledge Management
11 2 (4.00%) V-Model
Programming Languages
1 1 (2.00%) C
1 1 (2.00%) JavaScript
Qualifications
1 22 (44.00%) Degree
2 21 (42.00%) ISEB
3 4 (8.00%) SC Cleared
3 4 (8.00%) Security Cleared
4 3 (6.00%) ITIL Certification
5 2 (4.00%) PMI Certification
6 1 (2.00%) CISM
6 1 (2.00%) PRINCE2 Practitioner
6 1 (2.00%) PCI QSA
6 1 (2.00%) PMP
6 1 (2.00%) CISSP
Quality Assurance & Compliance
1 2 (4.00%) ISO/IEC 27001
2 1 (2.00%) QA
2 1 (2.00%) SLA
2 1 (2.00%) Sarbanes-Oxley
System Software
1 4 (8.00%) Terminal Services
1 4 (8.00%) VMware Infrastructure
1 4 (8.00%) XenApp
1 4 (8.00%) XenDesktop
Systems Management
1 4 (8.00%) SCCM
Vendors
1 8 (16.00%) Microsoft
2 4 (8.00%) Dell
2 4 (8.00%) Citrix
2 4 (8.00%) BMC
2 4 (8.00%) Remedy
2 4 (8.00%) VMware
2 4 (8.00%) Computacenter
3 2 (4.00%) Cisco
4 1 (2.00%) Oracle
4 1 (2.00%) ServiceNow
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 5 days ago
Birmingham, West Midlands (County)
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: 27 days ago