The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 99 116 108
Rank change year-on-year
+17 -8
Permanent jobs citing ITSM 29 9 4
As % of all permanent IT jobs located in Birmingham 1.40% 0.50% 0.27%
As % of the Processes & Methodologies category 1.65% 0.62% 0.33%
Number of salaries quoted 25 9 3
Average salary £50,000 £70,000 £39,000
Average salary % change year-on-year
-28.57% +79.48%
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1757 1450 1216
As % of all permanent IT jobs located in Birmingham 84.96% 80.15% 81.12%
Number of salaries quoted 1441 1284 1041
Average salary £42,500 £42,500 £45,000
Average salary % change year-on-year
- -5.55%
90% offered a salary of more than £30,000 £31,500 £27,500
10% offered a salary of more than £65,000 £64,000 £70,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 11 February 2016.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 11 February 2016, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 56 (88.89%) ITIL
2 46 (73.02%) Service Management
3 27 (42.86%) Project Management
4 22 (34.92%) ServiceNow
5 20 (31.75%) PRINCE2
6 16 (25.40%) Presales
7 14 (22.22%) Service Delivery
7 14 (22.22%) Degree
8 13 (20.63%) ITIL Certification
9 12 (19.05%) Law
10 11 (17.46%) Manufacturing
10 11 (17.46%) Business Development
11 10 (15.87%) Life Science
11 10 (15.87%) Remedy ITSM
11 10 (15.87%) Customer Engagement
11 10 (15.87%) Finance
11 10 (15.87%) Remedy
11 10 (15.87%) ISEB
11 10 (15.87%) Transition Management
11 10 (15.87%) Data Centre
11 10 (15.87%) Process Improvement
12 9 (14.29%) MS Office
13 7 (11.11%) LAN
13 7 (11.11%) WAN
13 7 (11.11%) SLA
13 7 (11.11%) SQL Server
13 7 (11.11%) VMware
14 6 (9.52%) Marketing
14 6 (9.52%) Change Management
14 6 (9.52%) HTML

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 11 February 2016, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.17%) MS Exchange
2 1 (1.59%) Exchange Server 2007
2 1 (1.59%) Exchange Server 2010
Applications
1 9 (14.29%) MS Office
2 2 (3.17%) MS Visio
3 1 (1.59%) MS Excel
3 1 (1.59%) MS Project
Business Applications
1 10 (15.87%) Remedy ITSM
Cloud Services
1 2 (3.17%) Office 365
2 1 (1.59%) SaaS
Communications & Networking
1 7 (11.11%) LAN
1 7 (11.11%) WAN
2 1 (1.59%) VoIP
Database & Business Intelligence
1 7 (11.11%) SQL Server
General
1 12 (19.05%) Law
2 11 (17.46%) Manufacturing
3 10 (15.87%) Finance
4 6 (9.52%) Marketing
5 2 (3.17%) Banking
6 1 (1.59%) French Language
6 1 (1.59%) Local Government
Job Titles
1 16 (25.40%) IT Manager
2 14 (22.22%) IT Services Manager
3 13 (20.63%) Project Manager
4 11 (17.46%) Service Manager
5 10 (15.87%) Implementation Manager
5 10 (15.87%) Implementation Project Manager
5 10 (15.87%) ITSM Project Manager
5 10 (15.87%) Project Implementation Manager
5 10 (15.87%) Transition Manager
6 7 (11.11%) Delivery Manager
6 7 (11.11%) Services Delivery Manager
7 6 (9.52%) Architect
7 6 (9.52%) IT Services Delivery Manager
8 5 (7.94%) ICT Architect
8 5 (7.94%) IT Project Manager
8 5 (7.94%) Service Architect
8 5 (7.94%) Service Implementation Manager
8 5 (7.94%) Service Management Manager
8 5 (7.94%) Service Management Project Manager
9 4 (6.35%) Consultant
Libraries, Frameworks & Software Standards
1 6 (9.52%) CSS
1 6 (9.52%) HTML
Miscellaneous
1 10 (15.87%) Data Centre
1 10 (15.87%) Life Science
2 4 (6.35%) PMI
3 3 (4.76%) CMDB
4 2 (3.17%) Analytical Skills
4 2 (3.17%) Video Conferencing
5 1 (1.59%) FMCG
5 1 (1.59%) Freedom of Information
5 1 (1.59%) Handset
5 1 (1.59%) Management Information System
5 1 (1.59%) User Experience
Operating Systems
1 4 (6.35%) Windows
2 2 (3.17%) Windows 7
2 2 (3.17%) Windows Server
Processes & Methodologies
1 56 (88.89%) ITIL
2 46 (73.02%) Service Management
3 27 (42.86%) Project Management
4 20 (31.75%) PRINCE2
5 16 (25.40%) Presales
6 14 (22.22%) Service Delivery
7 11 (17.46%) Business Development
8 10 (15.87%) Customer Engagement
8 10 (15.87%) Process Improvement
8 10 (15.87%) Transition Management
9 6 (9.52%) Change Management
10 5 (7.94%) Portfolio Management
11 4 (6.35%) Configuration Management
11 4 (6.35%) Disaster Recovery
11 4 (6.35%) ITIL V3
11 4 (6.35%) Time Management
12 3 (4.76%) Incident Management
13 2 (3.17%) Data Analysis
13 2 (3.17%) IT Governance
13 2 (3.17%) Supplier Management
Programming Languages
1 6 (9.52%) JavaScript
Qualifications
1 14 (22.22%) Degree
2 13 (20.63%) ITIL Certification
3 10 (15.87%) ISEB
4 5 (7.94%) PMI Certification
5 2 (3.17%) CGEIT
5 2 (3.17%) ISACA
6 1 (1.59%) DBS Check
6 1 (1.59%) MCSA
6 1 (1.59%) MCSE
6 1 (1.59%) Microsoft Certification
6 1 (1.59%) PMP
Quality Assurance & Compliance
1 7 (11.11%) SLA
2 2 (3.17%) P3O
System Software
1 3 (4.76%) Active Directory
1 3 (4.76%) VMware Infrastructure
2 2 (3.17%) Hyper-V
3 1 (1.59%) BitLocker
Systems Management
1 5 (7.94%) Cisco IPCC
2 2 (3.17%) Cisco CUCM
3 1 (1.59%) SCCM
Vendors
1 22 (34.92%) ServiceNow
2 10 (15.87%) Remedy
3 7 (11.11%) VMware
4 5 (7.94%) Microsoft
5 4 (6.35%) Cisco
6 2 (3.17%) Apple
6 2 (3.17%) Citrix
6 2 (3.17%) HP
6 2 (3.17%) Nokia
Birmingham, West Midlands (County)
Colossus Associates
Salary: £22000 - £28000 per annum, Benefits Excellent
Posted: 3 days ago
Birmingham, West Midlands (County)
Colossus Associates
Salary: £22000 - £28000 per annum, Benefits 0
Posted: 6 days ago
Birmingham
West Midlands Fire Service
Salary: £19742 - £20849
Posted: 10 days ago