The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 104 121 104
Rank change year-on-year
+17 -17
Permanent jobs citing ITSM 23 8 10
As % of all permanent IT jobs located in Birmingham 1.08% 0.38% 0.59%
As % of the Processes & Methodologies category 1.39% 0.47% 0.84%
Number of salaries quoted 22 7 4
Average salary £60,000 £54,000 £47,500
Average salary % change year-on-year
+11.11% +13.68%
90% offered a salary of more than £19,650 £50,500 £41,500
10% offered a salary of more than £65,000 £57,000 £62,250
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1652 1694 1197
As % of all permanent IT jobs located in Birmingham 77.45% 79.49% 70.16%
Number of salaries quoted 1420 1508 1012
Average salary £50,000 £45,000 £42,500
Average salary % change year-on-year
+11.11% +5.88%
90% offered a salary of more than £30,500 £28,350 £28,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 28 August 2014.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 August 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 36 (80.00%) ITIL
2 34 (75.56%) Service Management
3 28 (62.22%) Project Management
4 27 (60.00%) ISEB
4 27 (60.00%) PRINCE2
4 27 (60.00%) Transition Management
5 26 (57.78%) Business Development
6 22 (48.89%) Law
7 19 (42.22%) Degree
8 6 (13.33%) GIS
9 5 (11.11%) Remedy
9 5 (11.11%) Microsoft
9 5 (11.11%) VMware
9 5 (11.11%) Finance
9 5 (11.11%) Remedy ITSM
10 4 (8.89%) Incident Management
10 4 (8.89%) ITIL Certification
10 4 (8.89%) Citrix
10 4 (8.89%) Cisco
10 4 (8.89%) Symantec
11 3 (6.67%) Service Delivery
11 3 (6.67%) Data Modelling
11 3 (6.67%) Network Design
12 2 (4.44%) Manufacturing
12 2 (4.44%) Management Information System
12 2 (4.44%) Security Cleared
12 2 (4.44%) SQL
12 2 (4.44%) Configuration Management
12 2 (4.44%) Data Quality
13 1 (2.22%) Vertica

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 August 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (2.22%) MS Excel
Business Applications
1 5 (11.11%) Remedy ITSM
2 1 (2.22%) SAP Oil and Gas
Cloud Services
1 1 (2.22%) Cloud Computing
Communications & Networking
1 1 (2.22%) Internet
Database & Business Intelligence
1 1 (2.22%) Big Data
1 1 (2.22%) QlikView
1 1 (2.22%) BusinessObjects
Development Applications
1 1 (2.22%) Talend Open Studio
General
1 22 (48.89%) Law
2 5 (11.11%) Finance
3 2 (4.44%) Manufacturing
4 1 (2.22%) Marketing
4 1 (2.22%) Electronics
4 1 (2.22%) Telecoms
Job Titles
1 27 (60.00%) Transition Manager
2 21 (46.67%) Senior Manager
3 17 (37.78%) Service Manager
4 15 (33.33%) Service Transition Manager
5 13 (28.89%) Senior Service Manager
6 5 (11.11%) Architect
7 4 (8.89%) Solutions Architect
8 3 (6.67%) Junior
8 3 (6.67%) Analyst
8 3 (6.67%) Service Analyst
8 3 (6.67%) Junior Analyst
8 3 (6.67%) Senior Analyst
8 3 (6.67%) Service Desk Analyst
9 1 (2.22%) Service Desk Team Leader
9 1 (2.22%) Big Data Architect
9 1 (2.22%) Configuration Specialist
9 1 (2.22%) Configuration Management Specialist
9 1 (2.22%) Configuration Manager
9 1 (2.22%) Operations Manager
9 1 (2.22%) Technical Architect
Libraries, Frameworks & Software Standards
1 1 (2.22%) Middleware
Miscellaneous
1 6 (13.33%) GIS
2 2 (4.44%) Management Information System
3 1 (2.22%) DTV
Operating Systems
1 1 (2.22%) UNIX
1 1 (2.22%) Linux
Processes & Methodologies
1 36 (80.00%) ITIL
2 34 (75.56%) Service Management
3 28 (62.22%) Project Management
4 27 (60.00%) PRINCE2
4 27 (60.00%) Transition Management
5 26 (57.78%) Business Development
6 4 (8.89%) Incident Management
7 3 (6.67%) Service Delivery
7 3 (6.67%) Data Modelling
7 3 (6.67%) Network Design
8 2 (4.44%) Configuration Management
9 1 (2.22%) Kimball Methodology
9 1 (2.22%) Inmon Methodology
9 1 (2.22%) Digital Marketing
9 1 (2.22%) Quality Management
9 1 (2.22%) ETL
9 1 (2.22%) Business Intelligence
9 1 (2.22%) ERP
9 1 (2.22%) Financial Modelling
9 1 (2.22%) SIEM
Programming Languages
1 2 (4.44%) SQL
Qualifications
1 27 (60.00%) ISEB
2 19 (42.22%) Degree
3 4 (8.89%) ITIL Certification
4 2 (4.44%) Security Cleared
5 1 (2.22%) SC Cleared
5 1 (2.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (4.44%) Data Quality
2 1 (2.22%) SLA
Vendors
1 5 (11.11%) Remedy
1 5 (11.11%) Microsoft
1 5 (11.11%) VMware
2 4 (8.89%) Citrix
2 4 (8.89%) Cisco
2 4 (8.89%) Symantec
3 1 (2.22%) Vertica
3 1 (2.22%) Talend
3 1 (2.22%) Business Objects
3 1 (2.22%) SAP
3 1 (2.22%) Informatica
3 1 (2.22%) MicroStrategy
3 1 (2.22%) Cognos
3 1 (2.22%) ArcSight
3 1 (2.22%) Ab Initio
3 1 (2.22%) Teradata
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: 2 days ago