The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 122 99 126
Rank change year-on-year
-23 +27
Permanent jobs citing ITSM 23 30 19
As % of all permanent IT jobs located in Birmingham 1.00% 1.59% 0.86%
As % of the Processes & Methodologies category 1.14% 1.84% 1.00%
Number of salaries quoted 8 26 18
Median salary £37,500 £51,250 £50,500
Median salary % change year-on-year
-26.82% +1.48%
90% offered a salary of more than £31,250 £34,750 £20,250
10% offered a salary of more than £55,250 £73,750 £65,000
UK excluding London median salary £45,000 £42,500 £37,750
% change year-on-year
+5.88% +12.58%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2025 1629 1906
As % of all permanent IT jobs located in Birmingham 88.24% 86.33% 86.09%
Number of salaries quoted 1510 1367 1715
Median salary £45,000 £42,500 £45,000
Median salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £29,500 £27,000 £30,000
10% offered a salary of more than £62,500 £70,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 5 December 2016.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 5 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for ITSM.

1 55 (80.88%) Service Management
2 52 (76.47%) ITIL
3 29 (42.65%) Finance
4 20 (29.41%) ServiceNow
5 19 (27.94%) Project Management
6 17 (25.00%) ITIL V3
6 17 (25.00%) Service Design
7 16 (23.53%) Case Management
8 14 (20.59%) Change Management
8 14 (20.59%) SLA
9 13 (19.12%) Service Delivery
10 12 (17.65%) Incident Management
10 12 (17.65%) Degree
10 12 (17.65%) ITIL Certification
11 11 (16.18%) Microsoft
12 10 (14.71%) Retail
13 9 (13.24%) Problem Management
13 9 (13.24%) PRINCE2
13 9 (13.24%) Analytical Skills
13 9 (13.24%) Data Centre
14 8 (11.76%) Stakeholder Management
15 7 (10.29%) Business Analysis
15 7 (10.29%) Mentoring
16 6 (8.82%) MS Excel
17 5 (7.35%) Manufacturing
17 5 (7.35%) Supplier Management
17 5 (7.35%) User Acceptance Testing
17 5 (7.35%) Statistics
17 5 (7.35%) Windows
17 5 (7.35%) LAN

ITSM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.94%) OpenEdge
2 1 (1.47%) Moodle
Applications
1 6 (8.82%) MS Excel
2 4 (5.88%) MS PowerPoint
3 2 (2.94%) MS Office
4 1 (1.47%) MS Visio
Business Applications
1 1 (1.47%) Dynamics CRM
1 1 (1.47%) Remedy ITSM
Cloud Services
1 2 (2.94%) Microsoft Azure
Communications & Networking
1 5 (7.35%) LAN
2 4 (5.88%) SMS
2 4 (5.88%) WAN
3 3 (4.41%) Firewall
3 3 (4.41%) Internet
3 3 (4.41%) Network Security
Database & Business Intelligence
1 3 (4.41%) MySQL
1 3 (4.41%) SQL Server
2 1 (1.47%) Crystal Reports
2 1 (1.47%) Relational Database
2 1 (1.47%) SQL Server 2008
Development Applications
1 3 (4.41%) Cucumber
2 1 (1.47%) Visual Studio
General
1 29 (42.65%) Finance
2 10 (14.71%) Retail
3 5 (7.35%) Manufacturing
4 2 (2.94%) Telecoms
5 1 (1.47%) Publishing
Job Titles
1 18 (26.47%) Analyst
2 9 (13.24%) Service Management Manager
2 9 (13.24%) Service Manager
3 8 (11.76%) Head of Service Management
4 7 (10.29%) Service Analyst
4 7 (10.29%) Service Management Analyst
5 6 (8.82%) Delivery Manager
5 6 (8.82%) Head of IT
5 6 (8.82%) Services Delivery Manager
6 5 (7.35%) Business Analyst
6 5 (7.35%) Head of Operations
7 4 (5.88%) Applications Manager
7 4 (5.88%) Change Manager
7 4 (5.88%) Engineering Manager
7 4 (5.88%) IT Manager
7 4 (5.88%) IT Programme Manager
7 4 (5.88%) Programme Manager
7 4 (5.88%) Project Manager
7 4 (5.88%) Service Transition Manager
7 4 (5.88%) Web Applications Project Manager
Libraries, Frameworks & Software Standards
1 5 (7.35%) HTML
2 4 (5.88%) CSS
2 4 (5.88%) Flash
3 3 (4.41%) AngularJS
3 3 (4.41%) REST
3 3 (4.41%) Ruby on Rails
3 3 (4.41%) SOAP
3 3 (4.41%) Twitter Bootstrap
3 3 (4.41%) Web Services
3 3 (4.41%) XML
4 1 (1.47%) .NET
4 1 (1.47%) ASP.NET
4 1 (1.47%) jQuery
4 1 (1.47%) JSON
4 1 (1.47%) Kendo UI
4 1 (1.47%) WPF
Miscellaneous
1 9 (13.24%) Analytical Skills
1 9 (13.24%) Data Centre
2 5 (7.35%) Statistics
3 4 (5.88%) Mathematics
3 4 (5.88%) Physics
4 3 (4.41%) FMCG
5 2 (2.94%) Management Information System
6 1 (1.47%) Computer Science
6 1 (1.47%) VLE
Operating Systems
1 5 (7.35%) Windows
2 3 (4.41%) Windows 7
2 3 (4.41%) Windows Server
2 3 (4.41%) Windows Server 2003
2 3 (4.41%) Windows Server 2008
2 3 (4.41%) Windows Server 2012
Processes & Methodologies
1 55 (80.88%) Service Management
2 52 (76.47%) ITIL
3 19 (27.94%) Project Management
4 17 (25.00%) ITIL V3
4 17 (25.00%) Service Design
5 16 (23.53%) Case Management
6 14 (20.59%) Change Management
7 13 (19.12%) Service Delivery
8 12 (17.65%) Incident Management
9 9 (13.24%) PRINCE2
9 9 (13.24%) Problem Management
10 8 (11.76%) Stakeholder Management
11 7 (10.29%) Business Analysis
11 7 (10.29%) Mentoring
12 5 (7.35%) Continuous Improvement
12 5 (7.35%) Supplier Management
12 5 (7.35%) User Acceptance Testing
13 4 (5.88%) Agile Software Development
13 4 (5.88%) PDM
13 4 (5.88%) PLM
Programming Languages
1 4 (5.88%) JavaScript
2 3 (4.41%) Java
2 3 (4.41%) Ruby
3 1 (1.47%) C
3 1 (1.47%) C#
3 1 (1.47%) SQL
3 1 (1.47%) T-SQL
Qualifications
1 12 (17.65%) Degree
1 12 (17.65%) ITIL Certification
2 4 (5.88%) ISEB
2 4 (5.88%) MCSE
2 4 (5.88%) Microsoft Certification
3 3 (4.41%) CCNA
3 3 (4.41%) Cisco Certification
4 2 (2.94%) Security Cleared
5 1 (1.47%) BC Cleared
5 1 (1.47%) ITIL Foundation Certificate
5 1 (1.47%) SC Cleared
Quality Assurance & Compliance
1 14 (20.59%) SLA
2 1 (1.47%) QA
2 1 (1.47%) Sarbanes-Oxley
System Software
1 4 (5.88%) Active Directory
Systems Management
1 3 (4.41%) Nagios
Vendors
1 20 (29.41%) ServiceNow
2 11 (16.18%) Microsoft
3 4 (5.88%) BMC
3 4 (5.88%) Cadence
4 3 (4.41%) Cisco
5 1 (1.47%) LANDesk
5 1 (1.47%) Remedy
5 1 (1.47%) SAP
5 1 (1.47%) Telerik
Birmingham
Hays Specialist Recruitment Ltd
Salary: £26218.00 - £30446.00 per annum
Posted: 26 days ago