The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 120 99 110
Rank change year-on-year
-21 +11
Permanent jobs citing ITSM 16 21 7
As % of all permanent IT jobs located in Birmingham 0.72% 1.04% 0.42%
As % of the Processes & Methodologies category 0.88% 1.29% 0.58%
Number of salaries quoted 14 19 2
Average salary £61,250 £52,500 £48,750
Average salary % change year-on-year
+16.66% +7.69%
90% offered a salary of more than £19,250 £20,000 £41,750
10% offered a salary of more than £65,000 £55,000 £55,750
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1818 1629 1204
As % of all permanent IT jobs located in Birmingham 82.34% 80.52% 72.75%
Number of salaries quoted 1634 1472 1035
Average salary £45,000 £43,500 £45,000
Average salary % change year-on-year
+3.44% -3.33%
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 27 November 2014.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 November 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 32 (82.05%) ITIL
2 27 (69.23%) Service Management
3 21 (53.85%) Project Management
4 19 (48.72%) Transition Management
4 19 (48.72%) PRINCE2
5 18 (46.15%) ISEB
6 17 (43.59%) Business Development
7 16 (41.03%) Degree
8 14 (35.90%) Law
9 9 (23.08%) Remedy ITSM
9 9 (23.08%) Remedy
10 8 (20.51%) Incident Management
11 7 (17.95%) Microsoft
12 5 (12.82%) VMware
13 4 (10.26%) Finance
13 4 (10.26%) Citrix
13 4 (10.26%) Cisco
13 4 (10.26%) Symantec
14 3 (7.69%) ITIL Certification
14 3 (7.69%) Data Modelling
14 3 (7.69%) Management Information System
14 3 (7.69%) Configuration Management
14 3 (7.69%) GIS
14 3 (7.69%) Network Design
15 2 (5.13%) Manufacturing
15 2 (5.13%) Programme Management
15 2 (5.13%) Change Management
15 2 (5.13%) MS Excel
15 2 (5.13%) SQL
15 2 (5.13%) LANDesk

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 27 November 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (5.13%) MS Excel
2 1 (2.56%) MS Office
Business Applications
1 9 (23.08%) Remedy ITSM
2 1 (2.56%) SAP Oil and Gas
Cloud Services
1 1 (2.56%) Cloud Computing
Communications & Networking
1 1 (2.56%) Internet
Database & Business Intelligence
1 1 (2.56%) BusinessObjects
1 1 (2.56%) QlikView
1 1 (2.56%) Big Data
Development Applications
1 1 (2.56%) Talend Open Studio
General
1 14 (35.90%) Law
2 4 (10.26%) Finance
3 2 (5.13%) Manufacturing
3 2 (5.13%) Marketing
4 1 (2.56%) Legal
4 1 (2.56%) Electronics
4 1 (2.56%) Telecoms
Job Titles
1 20 (51.28%) Transition Manager
2 14 (35.90%) Service Manager
3 13 (33.33%) Service Transition Manager
3 13 (33.33%) Senior Manager
4 10 (25.64%) Senior Service Manager
5 7 (17.95%) Service Analyst
5 7 (17.95%) Analyst
5 7 (17.95%) Service Desk Analyst
6 5 (12.82%) Junior
6 5 (12.82%) Senior Analyst
6 5 (12.82%) Junior Analyst
7 4 (10.26%) Data Centre Manager
8 2 (5.13%) Coordinator
8 2 (5.13%) Architect
8 2 (5.13%) Project Manager
9 1 (2.56%) Team Leader
9 1 (2.56%) Business Architect
9 1 (2.56%) Data Manager
9 1 (2.56%) Technical Architect
9 1 (2.56%) Data Architect
Libraries, Frameworks & Software Standards
1 1 (2.56%) Middleware
Miscellaneous
1 3 (7.69%) GIS
1 3 (7.69%) Management Information System
2 1 (2.56%) Mathematics
2 1 (2.56%) CMDB
2 1 (2.56%) Fat Client
2 1 (2.56%) Analytical Skills
2 1 (2.56%) Thin Client
2 1 (2.56%) DTV
Operating Systems
1 1 (2.56%) UNIX
1 1 (2.56%) Windows
1 1 (2.56%) Linux
1 1 (2.56%) Windows 7
1 1 (2.56%) Windows 8
Processes & Methodologies
1 32 (82.05%) ITIL
2 27 (69.23%) Service Management
3 21 (53.85%) Project Management
4 19 (48.72%) PRINCE2
4 19 (48.72%) Transition Management
5 17 (43.59%) Business Development
6 8 (20.51%) Incident Management
7 3 (7.69%) Network Design
7 3 (7.69%) Data Modelling
7 3 (7.69%) Configuration Management
8 2 (5.13%) Change Management
8 2 (5.13%) Programme Management
8 2 (5.13%) Logical Data Model
9 1 (2.56%) Zachman Framework
9 1 (2.56%) TOGAF
9 1 (2.56%) Information Management
9 1 (2.56%) Mentoring
9 1 (2.56%) Quality Management
9 1 (2.56%) Service Delivery
9 1 (2.56%) ETL
Programming Languages
1 2 (5.13%) SQL
Qualifications
1 18 (46.15%) ISEB
2 16 (41.03%) Degree
3 3 (7.69%) ITIL Certification
4 2 (5.13%) Security Cleared
5 1 (2.56%) SC Cleared
5 1 (2.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (5.13%) QA
1 2 (5.13%) Data Quality
2 1 (2.56%) SLA
Systems Management
1 2 (5.13%) SCCM
Vendors
1 9 (23.08%) Remedy
2 7 (17.95%) Microsoft
3 5 (12.82%) VMware
4 4 (10.26%) Citrix
4 4 (10.26%) Cisco
4 4 (10.26%) Symantec
5 2 (5.13%) LANDesk
6 1 (2.56%) ArcSight
6 1 (2.56%) Vertica
6 1 (2.56%) Talend
6 1 (2.56%) Teradata
6 1 (2.56%) Ab Initio
6 1 (2.56%) Business Objects
6 1 (2.56%) SAP
6 1 (2.56%) Cognos
6 1 (2.56%) Informatica
6 1 (2.56%) MicroStrategy