The table below looks at the statistics for ITSM skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 118 116 99
Rank change year-on-year
-2 -17
Permanent jobs citing ITSM 20 11 12
As % of all permanent IT jobs located in Birmingham 0.85% 0.52% 0.70%
As % of the Processes & Methodologies category 1.06% 0.64% 0.99%
Number of salaries quoted 18 10 3
Average salary £60,000 £52,500 £50,000
Average salary % change year-on-year
+14.28% +5.00%
90% offered a salary of more than £18,500 £43,650 £46,000
10% offered a salary of more than £65,000 £55,000 £64,000
UK excluding London average salary £39,000 £41,500 £40,000
% change year-on-year
-6.02% +3.75%
ITSM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1890 1713 1207
As % of all permanent IT jobs located in Birmingham 80.39% 81.22% 70.58%
Number of salaries quoted 1645 1543 1003
Average salary £50,000 £45,000 £43,000
Average salary % change year-on-year
+11.11% +4.65%
90% offered a salary of more than £30,000 £27,650 £30,000
10% offered a salary of more than £70,000 £72,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Birmingham

ITSM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Birmingham region.

ITSM Salary Trend in Birmingham

ITSM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing ITSM across the Birmingham region over the 3 months to 30 September 2014.

ITSM Salary Histogram in Birmingham

ITSM
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 September 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 41 (85.42%) ITIL
2 35 (72.92%) Service Management
3 30 (62.50%) Project Management
4 29 (60.42%) ISEB
4 29 (60.42%) PRINCE2
4 29 (60.42%) Transition Management
5 28 (58.33%) Business Development
6 24 (50.00%) Law
7 20 (41.67%) Degree
8 9 (18.75%) Remedy ITSM
8 9 (18.75%) Remedy
9 8 (16.67%) Incident Management
10 5 (10.42%) Microsoft
10 5 (10.42%) VMware
11 4 (8.33%) GIS
11 4 (8.33%) Citrix
11 4 (8.33%) Cisco
11 4 (8.33%) Symantec
11 4 (8.33%) Finance
12 3 (6.25%) Data Modelling
12 3 (6.25%) Network Design
13 2 (4.17%) Security Cleared
13 2 (4.17%) Management Information System
13 2 (4.17%) Manufacturing
13 2 (4.17%) SQL
13 2 (4.17%) ITIL Certification
13 2 (4.17%) Configuration Management
13 2 (4.17%) Data Quality
14 1 (2.08%) Vertica
14 1 (2.08%) Big Data

ITSM
Top Related IT Skills in Birmingham by Category

For the 6 months to 30 September 2014, IT jobs across the Birmingham region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (2.08%) MS Excel
Business Applications
1 9 (18.75%) Remedy ITSM
2 1 (2.08%) SAP Oil and Gas
Cloud Services
1 1 (2.08%) Cloud Computing
Communications & Networking
1 1 (2.08%) Internet
Database & Business Intelligence
1 1 (2.08%) BusinessObjects
1 1 (2.08%) QlikView
1 1 (2.08%) Big Data
Development Applications
1 1 (2.08%) Talend Open Studio
General
1 24 (50.00%) Law
2 4 (8.33%) Finance
3 2 (4.17%) Manufacturing
4 1 (2.08%) Marketing
4 1 (2.08%) Electronics
4 1 (2.08%) Telecoms
Job Titles
1 29 (60.42%) Transition Manager
2 25 (52.08%) Senior Manager
3 18 (37.50%) Service Manager
4 16 (33.33%) Senior Service Manager
4 16 (33.33%) Service Transition Manager
5 7 (14.58%) Service Desk Analyst
5 7 (14.58%) Service Analyst
5 7 (14.58%) Analyst
6 5 (10.42%) Junior
6 5 (10.42%) Senior Analyst
6 5 (10.42%) Junior Analyst
7 3 (6.25%) Architect
8 2 (4.17%) Solutions Architect
9 1 (2.08%) Service Desk Team Leader
9 1 (2.08%) Lead Project Manager
9 1 (2.08%) Business Intelligence Architect
9 1 (2.08%) Security Operations Manager
9 1 (2.08%) Big Data Architect
9 1 (2.08%) Configuration Specialist
9 1 (2.08%) Configuration Management Specialist
Libraries, Frameworks & Software Standards
1 1 (2.08%) Middleware
Miscellaneous
1 4 (8.33%) GIS
2 2 (4.17%) Management Information System
3 1 (2.08%) DTV
Operating Systems
1 1 (2.08%) UNIX
1 1 (2.08%) Linux
Processes & Methodologies
1 41 (85.42%) ITIL
2 35 (72.92%) Service Management
3 30 (62.50%) Project Management
4 29 (60.42%) PRINCE2
4 29 (60.42%) Transition Management
5 28 (58.33%) Business Development
6 8 (16.67%) Incident Management
7 3 (6.25%) Network Design
7 3 (6.25%) Data Modelling
8 2 (4.17%) Configuration Management
9 1 (2.08%) Digital Marketing
9 1 (2.08%) Financial Modelling
9 1 (2.08%) SIEM
9 1 (2.08%) Kimball Methodology
9 1 (2.08%) Inmon Methodology
9 1 (2.08%) ETL
9 1 (2.08%) Business Intelligence
9 1 (2.08%) ERP
9 1 (2.08%) Quality Management
9 1 (2.08%) Service Delivery
Programming Languages
1 2 (4.17%) SQL
Qualifications
1 29 (60.42%) ISEB
2 20 (41.67%) Degree
3 2 (4.17%) ITIL Certification
3 2 (4.17%) Security Cleared
4 1 (2.08%) SC Cleared
4 1 (2.08%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (4.17%) Data Quality
2 1 (2.08%) SLA
Vendors
1 9 (18.75%) Remedy
2 5 (10.42%) VMware
2 5 (10.42%) Microsoft
3 4 (8.33%) Citrix
3 4 (8.33%) Cisco
3 4 (8.33%) Symantec
4 1 (2.08%) Business Objects
4 1 (2.08%) SAP
4 1 (2.08%) Cognos
4 1 (2.08%) Informatica
4 1 (2.08%) MicroStrategy
4 1 (2.08%) Teradata
4 1 (2.08%) ArcSight
4 1 (2.08%) Vertica
4 1 (2.08%) Talend
4 1 (2.08%) Ab Initio
Birmingham, West Midlands (County)
CGI
Salary: £35000 - £60000 per annum + benefits
Posted: 6 days ago