The statistics below represent IT jobs advertised across the Birmingham region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Third Line Support
Rank 115 112 116
Rank change year-on-year
-3 +4
Permanent jobs requiring a 3rd Line Support 29 19 11
As % of all permanent IT jobs located in Birmingham 1.23% 0.95% 0.57%
As % of the Job Titles category 1.29% 0.97% 0.60%
Number of salaries quoted 28 10 11
Median salary £32,500 £31,500 £32,500
Median salary % change year-on-year
+3.17% -3.07%
90% offered a salary of more than £29,100 £27,500 £26,000
10% offered a salary of more than £43,250 £35,100 £50,000
UK excluding London median salary £34,000 £36,000 £34,000
% change year-on-year
-5.55% +5.88%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2256 1961 1827
As % of all permanent IT jobs located in Birmingham 95.92% 97.56% 95.31%
Number of salaries quoted 1675 1613 1612
Median salary £40,000 £42,500 £42,500
Median salary % change year-on-year
-5.88% -
90% offered a salary of more than £25,000 £26,500 £25,500
10% offered a salary of more than £62,500 £65,000 £67,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 27 June 2016.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 June 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 3rd Line Support in the job title.

1 22 (56.41%) Microsoft
2 17 (43.59%) Windows
3 16 (41.03%) Active Directory
4 12 (30.77%) VMware
4 12 (30.77%) Windows Server
5 10 (25.64%) Firewall
6 9 (23.08%) LAN
6 9 (23.08%) WAN
6 9 (23.08%) VPN
7 8 (20.51%) CCNA
7 8 (20.51%) Cisco Certification
7 8 (20.51%) VMware Infrastructure
8 7 (17.95%) Law
8 7 (17.95%) Citrix
8 7 (17.95%) MPLS
8 7 (17.95%) ITIL
9 6 (15.38%) IIS
9 6 (15.38%) MCSE
9 6 (15.38%) Data Warehouse
9 6 (15.38%) Microsoft Certification
9 6 (15.38%) Network Security
10 5 (12.82%) Network Management
10 5 (12.82%) Windows Server 2012
10 5 (12.82%) Agile Software Development
10 5 (12.82%) SAN
10 5 (12.82%) Firmware
10 5 (12.82%) IBM
10 5 (12.82%) Tomcat
10 5 (12.82%) Informix
10 5 (12.82%) MS Exchange

3rd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.38%) IIS
2 5 (12.82%) MS Exchange
2 5 (12.82%) Tomcat
3 3 (7.69%) Exchange Server 2013
4 2 (5.13%) Exchange Server 2003
4 2 (5.13%) IBM Domino
4 2 (5.13%) IBM Notes
5 1 (2.56%) Exchange Server 2010
5 1 (2.56%) SharePoint
5 1 (2.56%) SharePoint Server
Applications
1 4 (10.26%) MS Excel
1 4 (10.26%) MS Office
2 2 (5.13%) Spreadsheet
Cloud Services
1 1 (2.56%) PaaS
Communications & Networking
1 10 (25.64%) Firewall
2 9 (23.08%) LAN
2 9 (23.08%) VPN
2 9 (23.08%) WAN
3 7 (17.95%) MPLS
4 6 (15.38%) Network Security
5 5 (12.82%) DNS
5 5 (12.82%) SAN
6 3 (7.69%) DHCP
6 3 (7.69%) VoIP
7 1 (2.56%) Ethernet
7 1 (2.56%) IPsec
7 1 (2.56%) L2TP
7 1 (2.56%) NetScaler
7 1 (2.56%) SSL
7 1 (2.56%) TCP/IP
7 1 (2.56%) VLAN
7 1 (2.56%) Wi-Fi
Database & Business Intelligence
1 6 (15.38%) Data Warehouse
2 5 (12.82%) Informix
2 5 (12.82%) Relational Database
2 5 (12.82%) SQL Server
General
1 7 (17.95%) Law
2 2 (5.13%) Back Office
2 2 (5.13%) Legal
2 2 (5.13%) Retail
3 1 (2.56%) Banking
3 1 (2.56%) Finance
3 1 (2.56%) Publishing
3 1 (2.56%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (12.82%) .NET
2 1 (2.56%) RESTful
Miscellaneous
1 3 (7.69%) Data Centre
2 2 (5.13%) iSeries
3 1 (2.56%) Analytical Skills
3 1 (2.56%) CMDB
3 1 (2.56%) Driving Licence
3 1 (2.56%) Handset
Operating Systems
1 17 (43.59%) Windows
2 12 (30.77%) Windows Server
3 5 (12.82%) HPUX
3 5 (12.82%) Windows Server 2012
4 4 (10.26%) Linux
4 4 (10.26%) Windows Server 2003
5 2 (5.13%) Windows Server 2008
6 1 (2.56%) CentOS
6 1 (2.56%) Windows 2000
6 1 (2.56%) Windows 7
6 1 (2.56%) Windows XP
Processes & Methodologies
1 7 (17.95%) ITIL
2 5 (12.82%) Agile Software Development
2 5 (12.82%) Mentoring
2 5 (12.82%) Network Management
2 5 (12.82%) PRINCE2
3 4 (10.26%) Coaching
4 2 (5.13%) Business Intelligence
4 2 (5.13%) Capacity Planning
4 2 (5.13%) Disaster Recovery
4 2 (5.13%) Stakeholder Management
5 1 (2.56%) Continuous Improvement
5 1 (2.56%) Incident Management
5 1 (2.56%) ITIL V3
5 1 (2.56%) Line Management
5 1 (2.56%) Multi-Factor Authentication
5 1 (2.56%) Presales
5 1 (2.56%) Service Delivery
5 1 (2.56%) Time Management
5 1 (2.56%) Two-Factor Authentication
Programming Languages
1 1 (2.56%) PowerShell
1 1 (2.56%) SQL
Qualifications
1 8 (20.51%) CCNA
1 8 (20.51%) Cisco Certification
2 6 (15.38%) MCSE
2 6 (15.38%) Microsoft Certification
3 2 (5.13%) Degree
3 2 (5.13%) SC Cleared
3 2 (5.13%) Security Cleared
4 1 (2.56%) LPIC
4 1 (2.56%) MCITP
4 1 (2.56%) MCP
4 1 (2.56%) MCSA
4 1 (2.56%) Network+ Certification
Quality Assurance & Compliance
1 3 (7.69%) SLA
System Software
1 16 (41.03%) Active Directory
2 8 (20.51%) VMware Infrastructure
3 5 (12.82%) Firmware
4 4 (10.26%) Hyper-V
5 2 (5.13%) vSphere
5 2 (5.13%) XenApp
6 1 (2.56%) Citrix Presentation Server
6 1 (2.56%) Terminal Services
6 1 (2.56%) VMware ESX
6 1 (2.56%) XenDesktop
Systems Management
1 3 (7.69%) Backup Exec
1 3 (7.69%) NetBackup
2 2 (5.13%) WSUS
3 1 (2.56%) Norton AntiVirus
3 1 (2.56%) SCCM
3 1 (2.56%) SCOM
3 1 (2.56%) Tivoli
3 1 (2.56%) Tivoli Endpoint Manager
Vendors
1 22 (56.41%) Microsoft
2 12 (30.77%) VMware
3 7 (17.95%) Citrix
4 5 (12.82%) IBM
5 4 (10.26%) Symantec
6 3 (7.69%) HP
7 2 (5.13%) Acronis
7 2 (5.13%) Cisco
7 2 (5.13%) Red Hat
7 2 (5.13%) Veeam
8 1 (2.56%) Avaya
8 1 (2.56%) AVG
8 1 (2.56%) EMC
8 1 (2.56%) Kaseya
8 1 (2.56%) Kaspersky
8 1 (2.56%) NetApp
8 1 (2.56%) Ruckus Wireless
8 1 (2.56%) SonicWALL
8 1 (2.56%) Sophos