The statistics below represent IT jobs advertised across the Birmingham region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Third Line Support
Rank 126 111 117
Rank change year-on-year
-15 +6
Permanent jobs requiring a 3rd Line Support 28 17 28
As % of all permanent IT jobs located in Birmingham 1.13% 0.91% 1.20%
As % of the Job Titles category 1.17% 0.94% 1.25%
Number of salaries quoted 25 14 26
Median salary £32,500 £32,500 £34,750
Median salary % change year-on-year
- -6.47%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £37,500 £37,500 £45,000
UK excluding London median salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2388 1811 2248
As % of all permanent IT jobs located in Birmingham 96.60% 96.64% 96.27%
Number of salaries quoted 1776 1533 1934
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £60,000 £67,500 £67,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

3rd Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 30 September 2016.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 September 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 3rd Line Support in the job title.

1 38 (67.86%) Windows
2 33 (58.93%) Microsoft
3 31 (55.36%) Active Directory
4 29 (51.79%) Windows Server
5 19 (33.93%) VPN
5 19 (33.93%) DHCP
6 18 (32.14%) DNS
7 17 (30.36%) VMware
7 17 (30.36%) Windows Server 2012
8 15 (26.79%) SQL Server
9 14 (25.00%) Hyper-V
10 13 (23.21%) Firewall
11 12 (21.43%) SQL
11 12 (21.43%) Citrix
11 12 (21.43%) Microsoft Azure
11 12 (21.43%) VMware Infrastructure
12 11 (19.64%) Microsoft Certification
12 11 (19.64%) IIS
12 11 (19.64%) MCSE
12 11 (19.64%) MS Excel
12 11 (19.64%) MS Exchange
12 11 (19.64%) IBM
13 10 (17.86%) SAN
13 10 (17.86%) Degree
14 9 (16.07%) Retail
14 9 (16.07%) Acronis
14 9 (16.07%) Business Intelligence
14 9 (16.07%) WAN
14 9 (16.07%) LAN
14 9 (16.07%) IBM Notes

3rd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (19.64%) IIS
1 11 (19.64%) MS Exchange
2 9 (16.07%) IBM Domino
2 9 (16.07%) IBM Notes
3 7 (12.50%) Exchange Server 2010
3 7 (12.50%) Exchange Server 2013
4 5 (8.93%) Exchange Server 2007
4 5 (8.93%) Tomcat
5 2 (3.57%) Exchange Server 2003
Applications
1 11 (19.64%) MS Excel
2 9 (16.07%) MS Office
3 1 (1.79%) MS PowerPoint
Cloud Services
1 12 (21.43%) Microsoft Azure
2 7 (12.50%) Office 365
3 5 (8.93%) Amazon AWS
4 2 (3.57%) Mimecast
5 1 (1.79%) PaaS
Communications & Networking
1 19 (33.93%) DHCP
1 19 (33.93%) VPN
2 18 (32.14%) DNS
3 13 (23.21%) Firewall
4 10 (17.86%) SAN
5 9 (16.07%) LAN
5 9 (16.07%) WAN
6 5 (8.93%) MPLS
6 5 (8.93%) Network Security
6 5 (8.93%) TCP/IP
6 5 (8.93%) VLAN
7 3 (5.36%) VoIP
8 1 (1.79%) SSL
Database & Business Intelligence
1 15 (26.79%) SQL Server
2 5 (8.93%) Informix
2 5 (8.93%) Relational Database
2 5 (8.93%) SQL Server 2008
3 4 (7.14%) Data Warehouse
General
1 9 (16.07%) Legal
1 9 (16.07%) Retail
2 7 (12.50%) Law
3 1 (1.79%) Banking
3 1 (1.79%) Finance
3 1 (1.79%) Publishing
3 1 (1.79%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (8.93%) .NET
2 1 (1.79%) RESTful
Miscellaneous
1 7 (12.50%) Enterprise Storage
2 5 (8.93%) Replication
3 3 (5.36%) Data Centre
4 1 (1.79%) Blackberry
4 1 (1.79%) CMDB
4 1 (1.79%) Computer Science
4 1 (1.79%) iSeries
4 1 (1.79%) Mobile Computing
Operating Systems
1 38 (67.86%) Windows
2 29 (51.79%) Windows Server
3 17 (30.36%) Windows Server 2012
4 9 (16.07%) Windows Server 2003
5 5 (8.93%) HPUX
6 2 (3.57%) Linux
7 1 (1.79%) Android
7 1 (1.79%) Apple iOS
7 1 (1.79%) Windows Mobile
7 1 (1.79%) Windows Server 2008
Processes & Methodologies
1 9 (16.07%) Business Intelligence
2 7 (12.50%) Infrastructure Monitoring
2 7 (12.50%) ITIL
2 7 (12.50%) Patch Management
2 7 (12.50%) Server Patching
3 6 (10.71%) Presales
4 5 (8.93%) Agile Software Development
4 5 (8.93%) PRINCE2
5 4 (7.14%) Coaching
5 4 (7.14%) Mentoring
5 4 (7.14%) Network Management
6 3 (5.36%) Remediation Plan
7 2 (3.57%) Incident Management
8 1 (1.79%) Continuous Improvement
8 1 (1.79%) Disaster Recovery
8 1 (1.79%) Line Management
8 1 (1.79%) Migration
8 1 (1.79%) Service Delivery
8 1 (1.79%) Stakeholder Management
Programming Languages
1 12 (21.43%) SQL
Qualifications
1 11 (19.64%) MCSE
1 11 (19.64%) Microsoft Certification
2 10 (17.86%) Degree
3 7 (12.50%) MCP
4 5 (8.93%) CCNA
4 5 (8.93%) Cisco Certification
4 5 (8.93%) MCSA
5 2 (3.57%) SC Cleared
5 2 (3.57%) Security Cleared
6 1 (1.79%) LPIC
System Software
1 31 (55.36%) Active Directory
2 14 (25.00%) Hyper-V
3 12 (21.43%) VMware Infrastructure
4 7 (12.50%) Microsoft Virtual Server
4 7 (12.50%) Virtual Servers
5 5 (8.93%) Firmware
5 5 (8.93%) VMware ESXi
6 2 (3.57%) vSphere
7 1 (1.79%) Citrix Presentation Server
7 1 (1.79%) XenApp
Systems Management
1 8 (14.29%) SCCM
2 6 (10.71%) Backup Exec
2 6 (10.71%) WSUS
3 5 (8.93%) Norton AntiVirus
4 2 (3.57%) NetBackup
5 1 (1.79%) SCOM
5 1 (1.79%) Tivoli
5 1 (1.79%) Tivoli Endpoint Manager
Vendors
1 33 (58.93%) Microsoft
2 17 (30.36%) VMware
3 12 (21.43%) Citrix
4 11 (19.64%) IBM
5 9 (16.07%) Acronis
6 8 (14.29%) Cisco
7 7 (12.50%) SolarWinds
8 6 (10.71%) Symantec
9 5 (8.93%) Kaspersky
9 5 (8.93%) Sophos
9 5 (8.93%) Veeam
10 3 (5.36%) HP
11 1 (1.79%) Red Hat
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £30k - 35k per year + benefits
Posted: 6 days ago