The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 106 103 107
Rank change year-on-year
-3 +4
Permanent jobs requiring a 3rd Line Support 17 13 7
As % of all permanent IT jobs located in Birmingham 0.96% 0.78% 0.41%
As % of the Job Titles category 1.00% 0.82% 0.44%
Number of salaries quoted 12 12 7
Average salary £36,000 £32,500 £30,000
Average salary % change year-on-year
+10.76% +8.33%
90% offered a salary of more than £27,850 £28,500 £22,000
10% offered a salary of more than £47,500 £33,500 £35,300
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1706 1593 1606
As % of all permanent IT jobs located in Birmingham 95.90% 95.62% 94.19%
Number of salaries quoted 1435 1381 1347
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £64,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 31 March 2015.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 31 March 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 57 (76.00%) VMware
2 55 (73.33%) Microsoft
3 47 (62.67%) Windows
3 47 (62.67%) VMware Infrastructure
4 41 (54.67%) Active Directory
5 37 (49.33%) MS Exchange
6 28 (37.33%) Hyper-V
7 23 (30.67%) Windows Server 2008
7 23 (30.67%) SQL Server
8 21 (28.00%) MS Excel
9 19 (25.33%) Firewall
10 18 (24.00%) SCOM
11 17 (22.67%) Use Case
12 16 (21.33%) ITIL
13 15 (20.00%) Cisco
14 14 (18.67%) SAN
14 14 (18.67%) DNS
15 13 (17.33%) Microsoft Certification
15 13 (17.33%) Citrix
15 13 (17.33%) SQL
15 13 (17.33%) MCSE
16 12 (16.00%) Exchange Server 2010
17 11 (14.67%) vSphere
17 11 (14.67%) MCSA
18 10 (13.33%) Juniper
19 9 (12.00%) NetApp
19 9 (12.00%) Cisco Certification
19 9 (12.00%) Nagios
19 9 (12.00%) Capacity Planning
20 8 (10.67%) MCITP

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 31 March 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (49.33%) MS Exchange
2 12 (16.00%) Exchange Server 2010
3 7 (9.33%) IIS
4 5 (6.67%) Exchange Server 2013
4 5 (6.67%) Exchange Server 2003
5 3 (4.00%) Exchange Server 2007
6 2 (2.67%) SharePoint
7 1 (1.33%) Lync
7 1 (1.33%) Tomcat
Applications
1 21 (28.00%) MS Excel
2 4 (5.33%) MS Office
Business Applications
1 4 (5.33%) Dynamics NAV
1 4 (5.33%) Dynamics AX
Cloud Services
1 4 (5.33%) Office 365
2 2 (2.67%) Microsoft Azure
Communications & Networking
1 19 (25.33%) Firewall
2 14 (18.67%) DNS
2 14 (18.67%) SAN
3 8 (10.67%) LAN
3 8 (10.67%) WAN
4 5 (6.67%) DHCP
4 5 (6.67%) VoIP
4 5 (6.67%) Wi-Fi
4 5 (6.67%) VLAN
4 5 (6.67%) Internet
5 3 (4.00%) Network Security
6 2 (2.67%) Cisco ASA
6 2 (2.67%) TCP/IP
7 1 (1.33%) NAS
Database & Business Intelligence
1 23 (30.67%) SQL Server
2 3 (4.00%) SQL Server 2008
3 1 (1.33%) SQL Server 2012
Development Applications
1 5 (6.67%) Visual Studio
General
1 6 (8.00%) Finance
2 5 (6.67%) Retail
2 5 (6.67%) Telecoms
Miscellaneous
1 6 (8.00%) Analytical Skills
2 5 (6.67%) GIS
3 4 (5.33%) Clustering
4 2 (2.67%) Computer Science
Operating Systems
1 47 (62.67%) Windows
2 23 (30.67%) Windows Server 2008
3 8 (10.67%) Windows Server 2003
4 7 (9.33%) Windows Server 2012
4 7 (9.33%) Linux
5 2 (2.67%) Windows XP
6 1 (1.33%) CentOS
6 1 (1.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 17 (22.67%) Use Case
2 16 (21.33%) ITIL
3 9 (12.00%) Capacity Planning
4 6 (8.00%) Continuous Improvement
4 6 (8.00%) Service Management
5 5 (6.67%) PRINCE
5 5 (6.67%) Time Management
5 5 (6.67%) Asset Management
6 4 (5.33%) Incident Management
6 4 (5.33%) Load Balancing
6 4 (5.33%) Performance Management
6 4 (5.33%) Release Management
6 4 (5.33%) Business Continuity
6 4 (5.33%) Disaster Recovery
6 4 (5.33%) ERP
6 4 (5.33%) ITIL V3
7 3 (4.00%) Network Monitoring
8 2 (2.67%) Migration
8 2 (2.67%) Supply Chain Management
9 1 (1.33%) Service Delivery
Programming Languages
1 13 (17.33%) SQL
2 4 (5.33%) Java
Qualifications
1 13 (17.33%) MCSE
1 13 (17.33%) Microsoft Certification
2 11 (14.67%) MCSA
3 9 (12.00%) Cisco Certification
4 8 (10.67%) MCITP
5 7 (9.33%) Degree
6 6 (8.00%) VCP4
6 6 (8.00%) VMware Certified Professional (VCP)
7 5 (6.67%) CCNP
8 4 (5.33%) CCNA
9 2 (2.67%) MCTS
Quality Assurance & Compliance
1 1 (1.33%) SLA
System Software
1 47 (62.67%) VMware Infrastructure
2 41 (54.67%) Active Directory
3 28 (37.33%) Hyper-V
4 11 (14.67%) vSphere
5 7 (9.33%) Terminal Services
6 6 (8.00%) VMware ESX
7 3 (4.00%) XenApp
7 3 (4.00%) VMware ESXi
Systems Management
1 18 (24.00%) SCOM
2 9 (12.00%) Nagios
3 8 (10.67%) WSUS
4 6 (8.00%) MOM
5 4 (5.33%) Tivoli Storage Manager
6 3 (4.00%) SCCM
7 2 (2.67%) SCDPM
Vendors
1 57 (76.00%) VMware
2 55 (73.33%) Microsoft
3 15 (20.00%) Cisco
4 13 (17.33%) Citrix
5 10 (13.33%) Juniper
6 9 (12.00%) NetApp
7 6 (8.00%) EMC
8 5 (6.67%) WatchGuard
9 4 (5.33%) SolarWinds
10 2 (2.67%) Sophos
10 2 (2.67%) SonicWALL
10 2 (2.67%) Veeam
10 2 (2.67%) HP
11 1 (1.33%) Dell
11 1 (1.33%) Red Hat
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £220.00 - £250.00 per day
Posted: 5 hours ago
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: £30-£35K
Posted: Yesterday