3rd Line Support Jobs in Birmingham

Third Line Support
West Midlands > Birmingham

The median Third Line Support salary in Birmingham is £35,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 120 137 193
Rank change year-on-year +17 +56 -59
Permanent jobs requiring a 3rd Line Support 28 6 5
As % of all permanent jobs advertised in Birmingham 1.03% 0.30% 0.16%
As % of the Job Titles category 1.10% 0.32% 0.17%
Number of salaries quoted 26 6 5
10th Percentile £30,000 £27,500 -
25th Percentile £30,313 £28,875 £31,250
Median annual salary (50th Percentile) £35,000 £33,000 £45,000
Median % change year-on-year +6.06% -26.67% +38.46%
75th Percentile £38,750 £44,813 £52,500
90th Percentile £39,500 £48,750 -
West Midlands median annual salary £37,500 £36,500 £40,000
% change year-on-year +2.74% -8.75% +19.40%

All Permanent IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,556 1,870 3,005
% of permanent jobs with a recognized job title 94.28% 93.41% 95.88%
Number of salaries quoted 2,081 1,427 2,328
10th Percentile £31,250 £31,250 £32,500
25th Percentile £41,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £69,914 £71,250 £70,000
90th Percentile £84,964 £82,500 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

3rd Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 3rd Line Support in Birmingham

3rd Line Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing 3rd Line Support in Birmingham.

Salary trend for 3rd Line Support in Birmingham

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 28 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring 3rd Line Support in the job title.

1 21 (75.00%) Azure
2 18 (64.29%) Microsoft 365
2 18 (64.29%) Microsoft Intune
2 18 (64.29%) Active Directory
3 17 (60.71%) Windows
4 16 (57.14%) Windows Server
5 15 (53.57%) Entra ID
5 15 (53.57%) Microsoft
6 13 (46.43%) Veeam
7 12 (42.86%) VMware Infrastructure
7 12 (42.86%) VMware
8 11 (39.29%) Social Skills
9 8 (28.57%) Hyper-V
9 8 (28.57%) Firewall
9 8 (28.57%) Citrix
9 8 (28.57%) Cisco
9 8 (28.57%) VMware ESXi
9 8 (28.57%) Problem-Solving
9 8 (28.57%) Infrastructure Engineering
10 7 (25.00%) Security Operations
10 7 (25.00%) Security Operations Centre
10 7 (25.00%) Azure Sentinel
10 7 (25.00%) Cybersecurity
10 7 (25.00%) Windows 10
10 7 (25.00%) HP
10 7 (25.00%) SAN
10 7 (25.00%) Sophos
10 7 (25.00%) SC Cleared
10 7 (25.00%) Security Cleared
11 6 (21.43%) Replication

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) Exchange Server 2010
1 2 (7.14%) Microsoft Exchange
Cloud Services
1 21 (75.00%) Azure
2 18 (64.29%) Microsoft 365
3 15 (53.57%) Entra ID
4 7 (25.00%) Azure Sentinel
5 3 (10.71%) AWS
6 2 (7.14%) Amazon S3
6 2 (7.14%) Google Workspace
6 2 (7.14%) Mimecast
6 2 (7.14%) OpenDNS
6 2 (7.14%) Power Platform
7 1 (3.57%) GCP
Communications & Networking
1 8 (28.57%) Firewall
2 7 (25.00%) SAN
3 5 (17.86%) LAN
3 5 (17.86%) WAN
3 5 (17.86%) WLAN
4 4 (14.29%) VLAN
5 2 (7.14%) DHCP
5 2 (7.14%) DNS
5 2 (7.14%) EIGRP
5 2 (7.14%) HSRP
5 2 (7.14%) IPsec
5 2 (7.14%) iSCSI
5 2 (7.14%) OSPF
5 2 (7.14%) PBX
5 2 (7.14%) RIP
5 2 (7.14%) TCP/IP
5 2 (7.14%) VPN
5 2 (7.14%) VRRP
5 2 (7.14%) Wi-Fi
5 2 (7.14%) X.509
Database & Business Intelligence
1 2 (7.14%) Amazon RDS
1 2 (7.14%) Power BI
1 2 (7.14%) SQL Server
General
1 11 (39.29%) Social Skills
2 5 (17.86%) Telecoms
3 3 (10.71%) Law
4 2 (7.14%) Analytical Skills
4 2 (7.14%) Finance
4 2 (7.14%) Legal
Libraries, Frameworks & Software Standards
1 2 (7.14%) LAMP
1 2 (7.14%) V-Ray
Miscellaneous
1 7 (25.00%) Security Operations Centre
2 6 (21.43%) Replication
3 2 (7.14%) PKI
3 2 (7.14%) Self-Motivation
4 1 (3.57%) Data Centre
Operating Systems
1 17 (60.71%) Windows
2 16 (57.14%) Windows Server
3 7 (25.00%) Windows 10
4 6 (21.43%) Windows Server 2012
5 3 (10.71%) Linux
Processes & Methodologies
1 8 (28.57%) Infrastructure Engineering
1 8 (28.57%) Problem-Solving
2 7 (25.00%) Cybersecurity
2 7 (25.00%) Security Operations
3 5 (17.86%) Root Cause Analysis
3 5 (17.86%) Systems Engineering
4 3 (10.71%) Software Deployment
5 2 (7.14%) Business Intelligence
5 2 (7.14%) Migration
5 2 (7.14%) Performance Tuning
5 2 (7.14%) Server Management
5 2 (7.14%) Server Migrations
5 2 (7.14%) Storage Management
6 1 (3.57%) High Availability
6 1 (3.57%) Mentoring
Programming Languages
1 1 (3.57%) PowerShell
Qualifications
1 7 (25.00%) SC Cleared
1 7 (25.00%) Security Cleared
System Software
1 18 (64.29%) Active Directory
2 12 (42.86%) VMware Infrastructure
3 8 (28.57%) Hyper-V
3 8 (28.57%) VMware ESXi
4 2 (7.14%) Citrix Hypervisor
4 2 (7.14%) Docker
4 2 (7.14%) pfSense
4 2 (7.14%) Terminal Services
4 2 (7.14%) Virtual Servers
Systems Management
1 18 (64.29%) Microsoft Intune
2 6 (21.43%) SCCM
3 2 (7.14%) Backup Exec
4 1 (3.57%) Active Directory Federation Services
4 1 (3.57%) Ansible
4 1 (3.57%) WSUS
Vendors
1 15 (53.57%) Microsoft
2 13 (46.43%) Veeam
3 12 (42.86%) VMware
4 8 (28.57%) Cisco
4 8 (28.57%) Citrix
5 7 (25.00%) HP
5 7 (25.00%) Sophos
6 4 (14.29%) Meraki
7 2 (7.14%) Acronis
7 2 (7.14%) Aruba
7 2 (7.14%) Google
7 2 (7.14%) SonicWALL
7 2 (7.14%) Veritas
8 1 (3.57%) Nimble Storage
8 1 (3.57%) SolarWinds