The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 117 109 115
Rank change year-on-year
-8 +6
Permanent jobs requiring a 3rd Line Support 17 14 7
As % of all permanent IT jobs located in Birmingham 0.84% 0.73% 0.37%
As % of the Job Titles category 0.88% 0.78% 0.40%
Number of salaries quoted 10 14 7
Average salary £31,500 £32,500 £33,000
Average salary % change year-on-year
-3.07% -1.51%
90% offered a salary of more than £27,500 £27,200 £23,800
10% offered a salary of more than £35,100 £45,500 £40,000
UK excluding London average salary £36,000 £34,000 £32,500
% change year-on-year
+5.88% +4.61%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1927 1794 1767
As % of all permanent IT jobs located in Birmingham 95.11% 93.78% 94.04%
Number of salaries quoted 1604 1583 1533
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,250 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 July 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 18 (52.94%) VMware
2 16 (47.06%) Windows
3 15 (44.12%) Microsoft
4 13 (38.24%) VMware Infrastructure
5 12 (35.29%) Active Directory
6 11 (32.35%) MS Exchange
6 11 (32.35%) Use Case
7 10 (29.41%) SCOM
7 10 (29.41%) Hyper-V
7 10 (29.41%) Firewall
8 8 (23.53%) Cisco
9 7 (20.59%) MS Excel
9 7 (20.59%) SQL Server
9 7 (20.59%) Windows Server 2012
10 6 (17.65%) Windows Server 2008
10 6 (17.65%) SLA
10 6 (17.65%) Citrix
11 5 (14.71%) SQL
11 5 (14.71%) Exchange Server 2010
12 4 (11.76%) Windows 8
12 4 (11.76%) Exchange Server 2013
12 4 (11.76%) Terminal Services
13 3 (8.82%) Windows Server 2003
13 3 (8.82%) Cisco Certification
13 3 (8.82%) Microsoft Certification
13 3 (8.82%) CCNA
13 3 (8.82%) IIS
13 3 (8.82%) LAN
13 3 (8.82%) WAN
13 3 (8.82%) MCSA

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 1 July 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (32.35%) MS Exchange
2 5 (14.71%) Exchange Server 2010
3 4 (11.76%) Exchange Server 2013
4 3 (8.82%) IIS
5 2 (5.88%) Exchange Server 2003
6 1 (2.94%) Exchange Server 2007
Applications
1 7 (20.59%) MS Excel
Cloud Services
1 3 (8.82%) Office 365
2 2 (5.88%) Microsoft Azure
3 1 (2.94%) SaaS
Communications & Networking
1 10 (29.41%) Firewall
2 3 (8.82%) DNS
2 3 (8.82%) SAN
2 3 (8.82%) LAN
2 3 (8.82%) WAN
3 2 (5.88%) TCP/IP
3 2 (5.88%) VLAN
3 2 (5.88%) Cisco ASA
3 2 (5.88%) NetScaler
4 1 (2.94%) VoIP
4 1 (2.94%) Internet
4 1 (2.94%) Wi-Fi
Database & Business Intelligence
1 7 (20.59%) SQL Server
Development Applications
1 1 (2.94%) Visual Studio
General
1 1 (2.94%) Back Office
1 1 (2.94%) Telecoms
1 1 (2.94%) Finance
1 1 (2.94%) Manufacturing
1 1 (2.94%) Retail
Miscellaneous
1 2 (5.88%) Data Centre
2 1 (2.94%) Replication
2 1 (2.94%) Analytical Skills
Operating Systems
1 16 (47.06%) Windows
2 7 (20.59%) Windows Server 2012
3 6 (17.65%) Windows Server 2008
4 4 (11.76%) Windows 8
5 3 (8.82%) Windows Server 2003
5 3 (8.82%) Windows 7
6 1 (2.94%) Linux
6 1 (2.94%) Windows 2000
Processes & Methodologies
1 11 (32.35%) Use Case
2 2 (5.88%) Stakeholder Management
2 2 (5.88%) ITIL
2 2 (5.88%) Infrastructure Management
2 2 (5.88%) Supply Chain Management
3 1 (2.94%) Mentoring
3 1 (2.94%) ERP
3 1 (2.94%) Change Management
3 1 (2.94%) Data Security
3 1 (2.94%) Security Management
3 1 (2.94%) Asset Management
3 1 (2.94%) Time Management
Programming Languages
1 5 (14.71%) SQL
Qualifications
1 3 (8.82%) MCSA
1 3 (8.82%) CCNA
1 3 (8.82%) Cisco Certification
1 3 (8.82%) Microsoft Certification
2 2 (5.88%) MCSE
2 2 (5.88%) VMware Certified Professional (VCP)
2 2 (5.88%) MCITP
3 1 (2.94%) MCP
3 1 (2.94%) CCNP
3 1 (2.94%) Network+ Certification
3 1 (2.94%) CCDP
Quality Assurance & Compliance
1 6 (17.65%) SLA
System Software
1 13 (38.24%) VMware Infrastructure
2 12 (35.29%) Active Directory
3 10 (29.41%) Hyper-V
4 4 (11.76%) Terminal Services
5 2 (5.88%) vSphere
5 2 (5.88%) XenApp
6 1 (2.94%) XenDesktop
6 1 (2.94%) VMware ESXi
Systems Management
1 10 (29.41%) SCOM
2 2 (5.88%) SCDPM
2 2 (5.88%) SCCM
3 1 (2.94%) Nagios
3 1 (2.94%) Norton AntiVirus
Vendors
1 18 (52.94%) VMware
2 15 (44.12%) Microsoft
3 8 (23.53%) Cisco
4 6 (17.65%) Citrix
5 3 (8.82%) Sophos
5 3 (8.82%) NetApp
6 2 (5.88%) Veeam
7 1 (2.94%) AVG
7 1 (2.94%) AppSense
7 1 (2.94%) WatchGuard
7 1 (2.94%) SonicWALL
7 1 (2.94%) Kaspersky
7 1 (2.94%) Symantec
7 1 (2.94%) Remedy
7 1 (2.94%) Juniper
7 1 (2.94%) Dell
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 19 hours ago