The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 110 109 115
Rank change year-on-year
-1 +6
Permanent jobs requiring a 3rd Line Support 18 15 13
As % of all permanent IT jobs located in Birmingham 0.89% 0.77% 0.65%
As % of the Job Titles category 0.95% 0.82% 0.69%
Number of salaries quoted 18 15 13
Average salary £30,500 £32,500 £26,000
Average salary % change year-on-year
-6.15% +25.00%
90% offered a salary of more than £27,500 £30,000 £22,900
10% offered a salary of more than £37,500 £40,000 £36,200
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1898 1824 1885
As % of all permanent IT jobs located in Birmingham 93.50% 93.97% 93.73%
Number of salaries quoted 1589 1580 1660
Average salary £44,000 £42,500 £42,500
Average salary % change year-on-year
+3.52% -
90% offered a salary of more than £27,000 £26,250 £25,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 28 July 2015.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 July 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 21 (55.26%) Windows
2 19 (50.00%) VMware
3 16 (42.11%) Microsoft
3 16 (42.11%) Active Directory
4 15 (39.47%) VMware Infrastructure
5 13 (34.21%) Firewall
6 11 (28.95%) SLA
6 11 (28.95%) Citrix
6 11 (28.95%) MS Excel
6 11 (28.95%) Windows Server 2012
7 10 (26.32%) SCOM
8 9 (23.68%) Use Case
8 9 (23.68%) Hyper-V
8 9 (23.68%) MS Exchange
8 9 (23.68%) Windows Server 2003
9 8 (21.05%) Exchange Server 2013
10 7 (18.42%) Windows 8
11 6 (15.79%) Windows 7
11 6 (15.79%) Cisco
12 5 (13.16%) SQL Server
12 5 (13.16%) Windows Server 2008
12 5 (13.16%) Exchange Server 2010
13 4 (10.53%) DNS
14 3 (7.89%) Microsoft Certification
14 3 (7.89%) SAN
14 3 (7.89%) NetApp
14 3 (7.89%) ITIL
14 3 (7.89%) LAN
14 3 (7.89%) WAN
14 3 (7.89%) MCSA

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 July 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (23.68%) MS Exchange
2 8 (21.05%) Exchange Server 2013
3 5 (13.16%) Exchange Server 2010
4 2 (5.26%) Exchange Server 2003
5 1 (2.63%) IIS
5 1 (2.63%) Exchange Server 2007
Applications
1 11 (28.95%) MS Excel
Cloud Services
1 2 (5.26%) Office 365
2 1 (2.63%) SaaS
2 1 (2.63%) Microsoft Azure
Communications & Networking
1 13 (34.21%) Firewall
2 4 (10.53%) DNS
3 3 (7.89%) SAN
3 3 (7.89%) LAN
3 3 (7.89%) WAN
4 2 (5.26%) Junos
4 2 (5.26%) NetScaler
4 2 (5.26%) TCP/IP
4 2 (5.26%) VPN
5 1 (2.63%) IPv4
5 1 (2.63%) VLAN
5 1 (2.63%) Cisco ASA
Database & Business Intelligence
1 5 (13.16%) SQL Server
2 1 (2.63%) MySQL
General
1 2 (5.26%) Manufacturing
2 1 (2.63%) Finance
2 1 (2.63%) Back Office
2 1 (2.63%) Telecoms
Miscellaneous
1 2 (5.26%) SecurID
1 2 (5.26%) BYOD
1 2 (5.26%) Data Centre
1 2 (5.26%) Blackberry
2 1 (2.63%) Clustering
2 1 (2.63%) Replication
2 1 (2.63%) Analytical Skills
Operating Systems
1 21 (55.26%) Windows
2 11 (28.95%) Windows Server 2012
3 9 (23.68%) Windows Server 2003
4 7 (18.42%) Windows 8
5 6 (15.79%) Windows 7
6 5 (13.16%) Windows Server 2008
7 2 (5.26%) Android
7 2 (5.26%) Apple iOS
7 2 (5.26%) BlackBerry OS
7 2 (5.26%) Linux
7 2 (5.26%) Mac OS X
8 1 (2.63%) Windows 2000
Processes & Methodologies
1 9 (23.68%) Use Case
2 3 (7.89%) ITIL
3 2 (5.26%) Incident Management
3 2 (5.26%) Problem Management
3 2 (5.26%) Infrastructure Management
3 2 (5.26%) Coaching
3 2 (5.26%) Disaster Recovery
3 2 (5.26%) Stakeholder Management
3 2 (5.26%) Workflow
4 1 (2.63%) Data Security
4 1 (2.63%) Security Management
4 1 (2.63%) Change Management
4 1 (2.63%) E-Commerce
4 1 (2.63%) ERP
4 1 (2.63%) Mentoring
4 1 (2.63%) Automation Testing
4 1 (2.63%) Change Control
4 1 (2.63%) Root Cause Analysis
4 1 (2.63%) Load Balancing
4 1 (2.63%) Supply Chain Management
Programming Languages
1 2 (5.26%) SQL
Qualifications
1 3 (7.89%) Microsoft Certification
1 3 (7.89%) MCSA
2 2 (5.26%) VMware Certified Professional (VCP)
2 2 (5.26%) MCITP
2 2 (5.26%) MCSE
2 2 (5.26%) Cisco Certification
2 2 (5.26%) CCNA
3 1 (2.63%) Network+ Certification
3 1 (2.63%) CCDP
3 1 (2.63%) CCNP
3 1 (2.63%) MCP
Quality Assurance & Compliance
1 11 (28.95%) SLA
System Software
1 16 (42.11%) Active Directory
2 15 (39.47%) VMware Infrastructure
3 9 (23.68%) Hyper-V
4 3 (7.89%) vSphere
5 2 (5.26%) XenApp
5 2 (5.26%) Terminal Services
6 1 (2.63%) Forefront TMG
6 1 (2.63%) VMware ESXi
6 1 (2.63%) XenDesktop
Systems Management
1 10 (26.32%) SCOM
2 3 (7.89%) SCCM
3 2 (5.26%) SCDPM
3 2 (5.26%) NetBackup
4 1 (2.63%) Backup Exec
4 1 (2.63%) Norton AntiVirus
Vendors
1 19 (50.00%) VMware
2 16 (42.11%) Microsoft
3 11 (28.95%) Citrix
4 6 (15.79%) Cisco
5 3 (7.89%) NetApp
5 3 (7.89%) Veeam
6 2 (5.26%) SonicWALL
6 2 (5.26%) MobileIron
6 2 (5.26%) Acronis
6 2 (5.26%) Dell
6 2 (5.26%) CommVault
6 2 (5.26%) Sophos
7 1 (2.63%) AppSense
7 1 (2.63%) Symantec
7 1 (2.63%) Remedy
7 1 (2.63%) HP
7 1 (2.63%) CheckPoint
7 1 (2.63%) AVG
7 1 (2.63%) Kaspersky
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Colossus Associates
Salary: £25000 - £30000 per annum, Benefits 0
Posted: 4 days ago
Birmingham, West Midlands
Barclay Anderson
Salary: £30,000 - £35,000 per year
Posted: 22 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 27 days ago