The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Third Line Support
Rank 88 117 96
Rank change year-on-year
+29 -21
Permanent jobs requiring a 3rd Line Support 51 11 14
As % of all permanent IT jobs located in Birmingham 2.27% 0.53% 0.86%
As % of the Job Titles category 2.40% 0.56% 0.92%
Number of salaries quoted 43 11 13
Average salary £37,500 £32,500 £32,500
Average salary % change year-on-year
+15.38% -
90% offered a salary of more than £27,500 £30,000 £26,000
10% offered a salary of more than £45,000 £40,000 £53,000
UK excluding London average salary £35,000 £35,000 £34,500
% change year-on-year
- +1.44%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2127 1973 1521
As % of all permanent IT jobs located in Birmingham 94.83% 94.36% 93.72%
Number of salaries quoted 1923 1786 1280
Average salary £40,000 £41,000 £42,500
Average salary % change year-on-year
-2.43% -3.52%
90% offered a salary of more than £24,000 £26,000 £28,500
10% offered a salary of more than £67,500 £65,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 21 November 2014.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 21 November 2014, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 52 (77.61%) VMware
2 50 (74.63%) Windows
3 41 (61.19%) Microsoft
4 34 (50.75%) MS Exchange
5 31 (46.27%) Active Directory
6 29 (43.28%) VMware Infrastructure
6 29 (43.28%) Windows Server 2008
7 23 (34.33%) vSphere
8 22 (32.84%) DNS
9 19 (28.36%) Cisco
9 19 (28.36%) Citrix
9 19 (28.36%) MS Excel
9 19 (28.36%) ITIL
10 18 (26.87%) SAN
11 17 (25.37%) MCSE
11 17 (25.37%) Microsoft Certification
12 16 (23.88%) Windows Server 2003
13 15 (22.39%) SQL Server
13 15 (22.39%) Exchange Server 2010
13 15 (22.39%) Degree
14 14 (20.90%) Cisco Certification
14 14 (20.90%) Finance
15 13 (19.40%) DHCP
16 12 (17.91%) LAN
16 12 (17.91%) WAN
17 11 (16.42%) MCSA
17 11 (16.42%) Hyper-V
17 11 (16.42%) SCOM
18 10 (14.93%) Juniper
19 9 (13.43%) Firewall

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 21 November 2014, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (50.75%) MS Exchange
2 15 (22.39%) Exchange Server 2010
3 9 (13.43%) Exchange Server 2003
4 4 (5.97%) Exchange Server 2013
4 4 (5.97%) IIS
5 3 (4.48%) Exchange Server 2007
6 2 (2.99%) Lync
7 1 (1.49%) SharePoint
Applications
1 19 (28.36%) MS Excel
2 4 (5.97%) MS Office
Business Applications
1 4 (5.97%) Dynamics NAV
1 4 (5.97%) Dynamics AX
Cloud Services
1 4 (5.97%) Office 365
Communications & Networking
1 22 (32.84%) DNS
2 18 (26.87%) SAN
3 13 (19.40%) DHCP
4 12 (17.91%) LAN
4 12 (17.91%) WAN
5 9 (13.43%) Firewall
6 8 (11.94%) TCP/IP
7 4 (5.97%) Cisco ASA
8 3 (4.48%) VLAN
8 3 (4.48%) Network Security
8 3 (4.48%) Internet
9 2 (2.99%) Wi-Fi
9 2 (2.99%) VoIP
10 1 (1.49%) iSCSI
10 1 (1.49%) Cisco IOS
10 1 (1.49%) NAS
Database & Business Intelligence
1 15 (22.39%) SQL Server
2 7 (10.45%) SQL Server 2008
Development Applications
1 2 (2.99%) Visual Studio
General
1 14 (20.90%) Finance
2 2 (2.99%) Retail
2 2 (2.99%) Telecoms
Miscellaneous
1 8 (11.94%) GIS
2 7 (10.45%) Computer Science
3 4 (5.97%) Analytical Skills
3 4 (5.97%) Clustering
4 3 (4.48%) Client/Server
Operating Systems
1 50 (74.63%) Windows
2 29 (43.28%) Windows Server 2008
3 16 (23.88%) Windows Server 2003
4 8 (11.94%) Linux
5 7 (10.45%) Windows XP
6 5 (7.46%) Windows Server 2012
7 1 (1.49%) UNIX
Processes & Methodologies
1 19 (28.36%) ITIL
2 8 (11.94%) PRINCE
2 8 (11.94%) Capacity Planning
3 6 (8.96%) Incident Management
4 5 (7.46%) Disaster Recovery
4 5 (7.46%) Validation
5 4 (5.97%) ERP
5 4 (5.97%) Load Balancing
5 4 (5.97%) Use Case
5 4 (5.97%) Release Management
5 4 (5.97%) ITIL V3
5 4 (5.97%) Continuous Improvement
5 4 (5.97%) Service Management
5 4 (5.97%) Performance Management
6 3 (4.48%) Network Monitoring
6 3 (4.48%) Business Continuity
7 2 (2.99%) Asset Management
7 2 (2.99%) Time Management
8 1 (1.49%) Security Management
8 1 (1.49%) Project Management
Programming Languages
1 6 (8.96%) SQL
2 4 (5.97%) Java
Qualifications
1 17 (25.37%) MCSE
1 17 (25.37%) Microsoft Certification
2 15 (22.39%) Degree
3 14 (20.90%) Cisco Certification
4 11 (16.42%) MCSA
5 8 (11.94%) CCNP
6 6 (8.96%) CCNA
6 6 (8.96%) VMware Certified Professional (VCP)
6 6 (8.96%) MCITP
7 3 (4.48%) VCP4
8 2 (2.99%) MCP
System Software
1 31 (46.27%) Active Directory
2 29 (43.28%) VMware Infrastructure
3 23 (34.33%) vSphere
4 11 (16.42%) Hyper-V
5 6 (8.96%) XenApp
6 4 (5.97%) XenDesktop
7 3 (4.48%) XenServer
7 3 (4.48%) VMware ESX
7 3 (4.48%) VMware Server
8 2 (2.99%) Terminal Services
Systems Management
1 11 (16.42%) SCOM
2 6 (8.96%) Nagios
3 5 (7.46%) WSUS
4 4 (5.97%) Tivoli Storage Manager
5 3 (4.48%) MOM
6 1 (1.49%) SCCM
Vendors
1 52 (77.61%) VMware
2 41 (61.19%) Microsoft
3 19 (28.36%) Cisco
3 19 (28.36%) Citrix
4 10 (14.93%) Juniper
5 9 (13.43%) EMC
6 8 (11.94%) HP
7 7 (10.45%) NetApp
8 5 (7.46%) WatchGuard
9 4 (5.97%) SolarWinds
10 3 (4.48%) SonicWALL
10 3 (4.48%) Symantec
11 2 (2.99%) CommVault
12 1 (1.49%) Dell
12 1 (1.49%) Blue Coat
Birmingham, West Midlands (County)
IT Connections
Salary: 22,000 to 30,000
Posted: Yesterday
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £35000 to £40000 per annum - Excellent benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Search Consultancy
Salary: £30000 - £32000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
TCNS
Salary: From £20,000 to £30,000 per annum
Posted: 16 days ago