The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 105 113 106
Rank change year-on-year
+8 -7
Permanent jobs requiring a 3rd Line Support 15 13 4
As % of all permanent IT jobs located in Birmingham 0.79% 0.65% 0.24%
As % of the Job Titles category 0.84% 0.69% 0.25%
Number of salaries quoted 15 13 3
Average salary £32,500 £27,500 £29,000
Average salary % change year-on-year
+18.18% -5.17%
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1779 1882 1606
As % of all permanent IT jobs located in Birmingham 93.83% 93.68% 94.64%
Number of salaries quoted 1538 1657 1418
Average salary £42,500 £42,500 £41,500
Average salary % change year-on-year
- +2.40%
90% offered a salary of more than £26,250 £25,000 £27,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
West Midlands

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 22 July 2014.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 July 2014, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 22 (81.48%) VMware
2 19 (70.37%) Windows
3 15 (55.56%) MS Exchange
4 12 (44.44%) Microsoft
4 12 (44.44%) Active Directory
5 10 (37.04%) Windows Server 2008
5 10 (37.04%) VMware Infrastructure
6 9 (33.33%) SAN
6 9 (33.33%) Windows Server 2003
6 9 (33.33%) Firewall
7 8 (29.63%) NetApp
7 8 (29.63%) HP
7 8 (29.63%) Cisco
8 6 (22.22%) Citrix
8 6 (22.22%) MS Excel
8 6 (22.22%) Exchange Server 2003
8 6 (22.22%) Hyper-V
8 6 (22.22%) vSphere
8 6 (22.22%) Exchange Server 2010
9 5 (18.52%) Windows Server 2012
9 5 (18.52%) XenApp
9 5 (18.52%) SonicWALL
9 5 (18.52%) Symantec
10 4 (14.81%) Finance
10 4 (14.81%) Microsoft Certification
10 4 (14.81%) MCSE
10 4 (14.81%) SQL
10 4 (14.81%) Client/Server
10 4 (14.81%) XenDesktop
10 4 (14.81%) Exchange Server 2013

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 July 2014, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (55.56%) MS Exchange
2 6 (22.22%) Exchange Server 2003
2 6 (22.22%) Exchange Server 2010
3 4 (14.81%) Exchange Server 2013
4 2 (7.41%) SharePoint
4 2 (7.41%) Exchange Server 2007
Applications
1 6 (22.22%) MS Excel
2 1 (3.70%) MS Office
Communications & Networking
1 9 (33.33%) SAN
1 9 (33.33%) Firewall
2 3 (11.11%) Cisco ASA
2 3 (11.11%) LAN
2 3 (11.11%) DHCP
2 3 (11.11%) DNS
3 2 (7.41%) IPsec
3 2 (7.41%) WAN
3 2 (7.41%) VLAN
4 1 (3.70%) NetScaler
4 1 (3.70%) Ethernet
4 1 (3.70%) TCP/IP
4 1 (3.70%) VPN
4 1 (3.70%) MPLS
4 1 (3.70%) Wi-Fi
4 1 (3.70%) Wireless
Database & Business Intelligence
1 1 (3.70%) SQL Server
General
1 4 (14.81%) Finance
2 2 (7.41%) Law
2 2 (7.41%) Legal
3 1 (3.70%) Advertising
3 1 (3.70%) Telecoms
Miscellaneous
1 4 (14.81%) Client/Server
2 2 (7.41%) Replication
3 1 (3.70%) Management Information System
3 1 (3.70%) Clustering
Operating Systems
1 19 (70.37%) Windows
2 10 (37.04%) Windows Server 2008
3 9 (33.33%) Windows Server 2003
4 5 (18.52%) Windows Server 2012
5 2 (7.41%) Windows 7
6 1 (3.70%) Windows XP
Processes & Methodologies
1 3 (11.11%) Problem Management
1 3 (11.11%) Change Management
1 3 (11.11%) Security Management
1 3 (11.11%) Validation
2 2 (7.41%) Stakeholder Management
2 2 (7.41%) Disaster Recovery
2 2 (7.41%) ITIL
3 1 (3.70%) Network Management
3 1 (3.70%) Capacity Planning
3 1 (3.70%) Data Protection
3 1 (3.70%) Asset Management
3 1 (3.70%) Incident Management
Programming Languages
1 4 (14.81%) SQL
Qualifications
1 4 (14.81%) Microsoft Certification
1 4 (14.81%) MCSE
2 3 (11.11%) VMware Certified Professional (VCP)
2 3 (11.11%) MCITP
2 3 (11.11%) Cisco Certification
2 3 (11.11%) CCNA
3 1 (3.70%) MCP
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 12 (44.44%) Active Directory
2 10 (37.04%) VMware Infrastructure
3 6 (22.22%) Hyper-V
3 6 (22.22%) vSphere
4 5 (18.52%) XenApp
5 4 (14.81%) XenDesktop
6 3 (11.11%) XenServer
6 3 (11.11%) VMware Server
6 3 (11.11%) VMware ESX
7 2 (7.41%) Forefront TMG
8 1 (3.70%) VMware ESXi
8 1 (3.70%) KVM
Systems Management
1 3 (11.11%) SCOM
2 1 (3.70%) McAfee ePO
2 1 (3.70%) XenMobile
2 1 (3.70%) SCCM
2 1 (3.70%) Norton AntiVirus
2 1 (3.70%) Backup Exec
Vendors
1 22 (81.48%) VMware
2 12 (44.44%) Microsoft
3 8 (29.63%) NetApp
3 8 (29.63%) HP
3 8 (29.63%) Cisco
4 6 (22.22%) Citrix
5 5 (18.52%) SonicWALL
5 5 (18.52%) Symantec
6 3 (11.11%) WatchGuard
7 2 (7.41%) CheckPoint
7 2 (7.41%) CommVault
7 2 (7.41%) SAP
8 1 (3.70%) Kaspersky
8 1 (3.70%) Remedy
8 1 (3.70%) McAfee
8 1 (3.70%) Dell
8 1 (3.70%) IBM