The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 71 105 98
Rank change year-on-year
+34 -7
Permanent jobs requiring a 3rd Line Support 62 13 12
As % of all permanent IT jobs located in Birmingham 3.07% 0.71% 0.72%
As % of the Job Titles category 3.22% 0.76% 0.76%
Number of salaries quoted 56 13 11
Average salary £37,500 £32,500 £42,500
Average salary % change year-on-year
+15.38% -23.52%
90% offered a salary of more than £31,000 £30,000 £24,700
10% offered a salary of more than £48,750 £33,500 £55,000
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1928 1721 1585
As % of all permanent IT jobs located in Birmingham 95.45% 94.30% 95.08%
Number of salaries quoted 1764 1522 1375
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £24,000 £25,000 £27,000
10% offered a salary of more than £65,000 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 24 December 2014.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 December 2014, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 66 (77.65%) VMware
2 60 (70.59%) Windows
3 58 (68.24%) Microsoft
4 45 (52.94%) VMware Infrastructure
5 43 (50.59%) MS Exchange
6 42 (49.41%) Active Directory
7 31 (36.47%) Windows Server 2008
8 24 (28.24%) SQL Server
8 24 (28.24%) DNS
8 24 (28.24%) vSphere
9 23 (27.06%) MS Excel
9 23 (27.06%) Hyper-V
10 22 (25.88%) ITIL
11 20 (23.53%) MCSE
11 20 (23.53%) Microsoft Certification
12 19 (22.35%) Cisco
13 18 (21.18%) Firewall
13 18 (21.18%) Exchange Server 2010
14 17 (20.00%) Citrix
14 17 (20.00%) SCOM
15 16 (18.82%) SAN
15 16 (18.82%) Windows Server 2003
16 15 (17.65%) Degree
17 14 (16.47%) MCSA
17 14 (16.47%) Finance
18 13 (15.29%) DHCP
18 13 (15.29%) Cisco Certification
19 12 (14.12%) SQL
19 12 (14.12%) LAN
19 12 (14.12%) WAN

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 December 2014, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (50.59%) MS Exchange
2 18 (21.18%) Exchange Server 2010
3 11 (12.94%) Exchange Server 2003
4 6 (7.06%) Exchange Server 2013
4 6 (7.06%) IIS
5 3 (3.53%) Exchange Server 2007
5 3 (3.53%) SharePoint
6 2 (2.35%) Lync
7 1 (1.18%) Tomcat
Applications
1 23 (27.06%) MS Excel
2 4 (4.71%) MS Office
Business Applications
1 4 (4.71%) Dynamics NAV
1 4 (4.71%) Dynamics AX
Cloud Services
1 4 (4.71%) Office 365
Communications & Networking
1 24 (28.24%) DNS
2 18 (21.18%) Firewall
3 16 (18.82%) SAN
4 13 (15.29%) DHCP
5 12 (14.12%) LAN
5 12 (14.12%) WAN
6 8 (9.41%) TCP/IP
7 5 (5.88%) Internet
7 5 (5.88%) VLAN
8 4 (4.71%) Wi-Fi
8 4 (4.71%) VoIP
9 3 (3.53%) Network Security
10 2 (2.35%) Cisco ASA
11 1 (1.18%) NAS
11 1 (1.18%) iSCSI
11 1 (1.18%) Cisco IOS
Database & Business Intelligence
1 24 (28.24%) SQL Server
2 8 (9.41%) SQL Server 2008
3 1 (1.18%) SQL Server 2012
Development Applications
1 4 (4.71%) Visual Studio
General
1 14 (16.47%) Finance
2 4 (4.71%) Retail
2 4 (4.71%) Telecoms
Miscellaneous
1 8 (9.41%) GIS
2 7 (8.24%) Computer Science
3 6 (7.06%) Analytical Skills
4 4 (4.71%) Clustering
5 1 (1.18%) Client/Server
Operating Systems
1 60 (70.59%) Windows
2 31 (36.47%) Windows Server 2008
3 16 (18.82%) Windows Server 2003
4 9 (10.59%) Linux
5 7 (8.24%) Windows XP
6 5 (5.88%) Windows Server 2012
7 1 (1.18%) CentOS
7 1 (1.18%) Red Hat Enterprise Linux
7 1 (1.18%) UNIX
Processes & Methodologies
1 22 (25.88%) ITIL
2 10 (11.76%) Capacity Planning
3 9 (10.59%) Use Case
4 8 (9.41%) PRINCE
5 7 (8.24%) Service Management
5 7 (8.24%) Continuous Improvement
6 6 (7.06%) Incident Management
6 6 (7.06%) Disaster Recovery
7 5 (5.88%) Validation
8 4 (4.71%) Business Continuity
8 4 (4.71%) Asset Management
8 4 (4.71%) Release Management
8 4 (4.71%) Time Management
8 4 (4.71%) Performance Management
8 4 (4.71%) ERP
8 4 (4.71%) Load Balancing
8 4 (4.71%) ITIL V3
9 3 (3.53%) Network Monitoring
10 2 (2.35%) Migration
11 1 (1.18%) Project Management
Programming Languages
1 12 (14.12%) SQL
2 4 (4.71%) Java
Qualifications
1 20 (23.53%) MCSE
1 20 (23.53%) Microsoft Certification
2 15 (17.65%) Degree
3 14 (16.47%) MCSA
4 13 (15.29%) Cisco Certification
5 9 (10.59%) MCITP
6 8 (9.41%) CCNP
7 7 (8.24%) VMware Certified Professional (VCP)
8 6 (7.06%) VCP4
9 5 (5.88%) CCNA
10 2 (2.35%) MCTS
10 2 (2.35%) MCP
Quality Assurance & Compliance
1 1 (1.18%) SLA
System Software
1 45 (52.94%) VMware Infrastructure
2 42 (49.41%) Active Directory
3 24 (28.24%) vSphere
4 23 (27.06%) Hyper-V
5 6 (7.06%) VMware ESX
6 4 (4.71%) Terminal Services
6 4 (4.71%) XenApp
7 3 (3.53%) VMware ESXi
8 2 (2.35%) XenDesktop
9 1 (1.18%) XenServer
9 1 (1.18%) VMware Server
Systems Management
1 17 (20.00%) SCOM
2 8 (9.41%) Nagios
2 8 (9.41%) WSUS
3 6 (7.06%) MOM
4 4 (4.71%) Tivoli Storage Manager
5 1 (1.18%) SCCM
Vendors
1 66 (77.65%) VMware
2 58 (68.24%) Microsoft
3 19 (22.35%) Cisco
4 17 (20.00%) Citrix
5 12 (14.12%) Juniper
6 9 (10.59%) NetApp
6 9 (10.59%) EMC
7 6 (7.06%) HP
8 5 (5.88%) WatchGuard
9 4 (4.71%) SolarWinds
10 3 (3.53%) Symantec
10 3 (3.53%) SonicWALL
11 1 (1.18%) Blue Coat
11 1 (1.18%) Dell
11 1 (1.18%) Red Hat
Birmingham, West Midlands (County)
TCNS
Salary: From £20,000 to £30,000 per annum
Posted: 21 days ago