The statistics below represent IT jobs advertised across the Birmingham region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 120 114 75
Rank change year-on-year
-6 -39
Permanent jobs requiring a 3rd Line Support 20 14 70
As % of all permanent IT jobs located in Birmingham 0.90% 0.74% 3.21%
As % of the Job Titles category 0.93% 0.76% 3.30%
Number of salaries quoted 20 14 62
Median salary £35,750 £35,000 £37,500
Median salary % change year-on-year
+2.14% -6.66%
90% offered a salary of more than £29,000 £29,000 £27,500
10% offered a salary of more than £37,500 £44,250 £47,250
UK excluding London median salary £33,700 £35,000 £35,000
% change year-on-year
-3.71% -
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2140 1848 2123
As % of all permanent IT jobs located in Birmingham 96.44% 97.37% 97.21%
Number of salaries quoted 1645 1547 1930
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,800 £25,000 £23,000
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

3rd Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 10 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 3rd Line Support in the job title.

1 32 (71.11%) Windows
2 25 (55.56%) Active Directory
2 25 (55.56%) Windows Server
3 20 (44.44%) VMware
4 19 (42.22%) DHCP
5 18 (40.00%) Microsoft
6 16 (35.56%) DNS
6 16 (35.56%) Microsoft Azure
7 15 (33.33%) Windows Server 2012
7 15 (33.33%) VMware Infrastructure
8 14 (31.11%) SQL
9 13 (28.89%) SQL Server
10 12 (26.67%) VPN
10 12 (26.67%) MS Exchange
10 12 (26.67%) Hyper-V
11 11 (24.44%) Office 365
12 10 (22.22%) Exchange Server 2013
12 10 (22.22%) Exchange Server 2010
12 10 (22.22%) MS Excel
13 9 (20.00%) IBM
13 9 (20.00%) SolarWinds
14 8 (17.78%) Enterprise Storage
14 8 (17.78%) Patch Management
14 8 (17.78%) Server Patching
14 8 (17.78%) Infrastructure Monitoring
14 8 (17.78%) Degree
14 8 (17.78%) Microsoft Virtual Server
14 8 (17.78%) SCCM
14 8 (17.78%) Cisco
14 8 (17.78%) Citrix

3rd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (26.67%) MS Exchange
2 10 (22.22%) Exchange Server 2010
2 10 (22.22%) Exchange Server 2013
3 7 (15.56%) IBM Domino
3 7 (15.56%) IBM Notes
3 7 (15.56%) IIS
4 5 (11.11%) Exchange Server 2007
5 2 (4.44%) Exchange Server 2003
Applications
1 10 (22.22%) MS Excel
2 8 (17.78%) MS Office
3 1 (2.22%) MS PowerPoint
Cloud Services
1 16 (35.56%) Microsoft Azure
2 11 (24.44%) Office 365
3 5 (11.11%) Amazon AWS
4 3 (6.67%) IaaS
5 2 (4.44%) Mimecast
Communications & Networking
1 19 (42.22%) DHCP
2 16 (35.56%) DNS
3 12 (26.67%) VPN
4 8 (17.78%) SAN
4 8 (17.78%) TCP/IP
5 6 (13.33%) Firewall
6 5 (11.11%) VLAN
7 3 (6.67%) LAN
7 3 (6.67%) WAN
8 2 (4.44%) ATM
9 1 (2.22%) NAS
Database & Business Intelligence
1 13 (28.89%) SQL Server
2 7 (15.56%) SQL Server 2008
Development Applications
1 2 (4.44%) Git (software)
1 2 (4.44%) Subversion
1 2 (4.44%) TortoiseSVN
1 2 (4.44%) Visual Studio
General
1 7 (15.56%) Legal
1 7 (15.56%) Retail
Miscellaneous
1 8 (17.78%) Enterprise Storage
2 5 (11.11%) Replication
3 2 (4.44%) iSeries
4 1 (2.22%) Blackberry
4 1 (2.22%) Computer Science
4 1 (2.22%) Data Centre
4 1 (2.22%) Mobile Computing
Operating Systems
1 32 (71.11%) Windows
2 25 (55.56%) Windows Server
3 15 (33.33%) Windows Server 2012
4 7 (15.56%) Windows Server 2003
5 1 (2.22%) Android
5 1 (2.22%) Apple iOS
5 1 (2.22%) Windows Mobile
Processes & Methodologies
1 8 (17.78%) Infrastructure Monitoring
1 8 (17.78%) Patch Management
1 8 (17.78%) Server Patching
2 7 (15.56%) Business Intelligence
2 7 (15.56%) Presales
3 5 (11.11%) Disaster Recovery
4 3 (6.67%) ITIL
4 3 (6.67%) Root Cause Analysis
5 2 (4.44%) Incident Management
5 2 (4.44%) OO
5 2 (4.44%) RAD
6 1 (2.22%) Migration
Programming Languages
1 14 (31.11%) SQL
2 2 (4.44%) C#
2 2 (4.44%) Delphi
2 2 (4.44%) Java
2 2 (4.44%) RPG
Qualifications
1 8 (17.78%) Degree
2 7 (15.56%) MCP
2 7 (15.56%) MCSE
2 7 (15.56%) Microsoft Certification
3 5 (11.11%) MCSA
System Software
1 25 (55.56%) Active Directory
2 15 (33.33%) VMware Infrastructure
3 12 (26.67%) Hyper-V
4 8 (17.78%) Microsoft Virtual Server
4 8 (17.78%) Virtual Servers
5 5 (11.11%) VMware ESXi
6 2 (4.44%) vSphere
7 1 (2.22%) Citrix Presentation Server
7 1 (2.22%) XenApp
Systems Management
1 8 (17.78%) SCCM
2 5 (11.11%) Backup Exec
2 5 (11.11%) Norton AntiVirus
3 4 (8.89%) WSUS
Vendors
1 20 (44.44%) VMware
2 18 (40.00%) Microsoft
3 9 (20.00%) IBM
3 9 (20.00%) SolarWinds
4 8 (17.78%) Cisco
4 8 (17.78%) Citrix
5 7 (15.56%) Acronis
6 6 (13.33%) NetApp
7 5 (11.11%) Kaspersky
7 5 (11.11%) Sophos
7 5 (11.11%) Symantec
7 5 (11.11%) Veeam
8 2 (4.44%) HP