The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 109 105 107
Rank change year-on-year
-4 +2
Permanent jobs requiring a 3rd Line Support 20 12 7
As % of all permanent IT jobs located in Birmingham 1.11% 0.66% 0.40%
As % of the Job Titles category 1.15% 0.69% 0.43%
Number of salaries quoted 8 11 7
Average salary £34,250 £30,000 £30,000
Average salary % change year-on-year
+14.16% -
90% offered a salary of more than £31,000 £27,000 £22,000
10% offered a salary of more than £42,250 £41,000 £35,300
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1736 1727 1644
As % of all permanent IT jobs located in Birmingham 96.18% 95.57% 94.16%
Number of salaries quoted 1433 1497 1372
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 24 April 2015.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 April 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 53 (69.74%) VMware
2 51 (67.11%) Microsoft
3 47 (61.84%) VMware Infrastructure
4 41 (53.95%) Windows
5 34 (44.74%) MS Exchange
5 34 (44.74%) Active Directory
6 29 (38.16%) Hyper-V
7 23 (30.26%) Firewall
8 21 (27.63%) SQL Server
8 21 (27.63%) Use Case
9 20 (26.32%) SCOM
9 20 (26.32%) MS Excel
10 16 (21.05%) Windows Server 2008
11 15 (19.74%) Cisco
12 14 (18.42%) ITIL
13 13 (17.11%) SQL
14 11 (14.47%) Microsoft Certification
14 11 (14.47%) SAN
15 10 (13.16%) NetApp
15 10 (13.16%) Citrix
15 10 (13.16%) MCSE
16 9 (11.84%) MCSA
16 9 (11.84%) DNS
16 9 (11.84%) Nagios
16 9 (11.84%) Capacity Planning
16 9 (11.84%) Exchange Server 2010
17 8 (10.53%) vSphere
17 8 (10.53%) MCITP
17 8 (10.53%) Cisco Certification
17 8 (10.53%) Linux

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 April 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (44.74%) MS Exchange
2 9 (11.84%) Exchange Server 2010
3 7 (9.21%) IIS
4 6 (7.89%) Exchange Server 2003
4 6 (7.89%) Exchange Server 2013
5 2 (2.63%) SharePoint
5 2 (2.63%) Exchange Server 2007
6 1 (1.32%) Tomcat
Applications
1 20 (26.32%) MS Excel
2 4 (5.26%) MS Office
Business Applications
1 4 (5.26%) Dynamics NAV
1 4 (5.26%) Dynamics AX
Cloud Services
1 6 (7.89%) Office 365
2 2 (2.63%) Microsoft Azure
3 1 (1.32%) SaaS
Communications & Networking
1 23 (30.26%) Firewall
2 11 (14.47%) SAN
3 9 (11.84%) DNS
4 7 (9.21%) LAN
4 7 (9.21%) WAN
5 6 (7.89%) VLAN
6 5 (6.58%) VoIP
6 5 (6.58%) Internet
6 5 (6.58%) Wi-Fi
7 2 (2.63%) DHCP
7 2 (2.63%) Network Security
7 2 (2.63%) Cisco ASA
8 1 (1.32%) NetScaler
8 1 (1.32%) TCP/IP
Database & Business Intelligence
1 21 (27.63%) SQL Server
2 1 (1.32%) SQL Server 2008
2 1 (1.32%) SQL Server 2012
Development Applications
1 5 (6.58%) Visual Studio
General
1 5 (6.58%) Telecoms
1 5 (6.58%) Retail
2 4 (5.26%) Finance
Miscellaneous
1 6 (7.89%) Analytical Skills
2 4 (5.26%) Clustering
3 2 (2.63%) GIS
Operating Systems
1 41 (53.95%) Windows
2 16 (21.05%) Windows Server 2008
3 8 (10.53%) Linux
3 8 (10.53%) Windows Server 2012
4 4 (5.26%) Windows Server 2003
5 1 (1.32%) Windows 2000
5 1 (1.32%) CentOS
5 1 (1.32%) Red Hat Enterprise Linux
Processes & Methodologies
1 21 (27.63%) Use Case
2 14 (18.42%) ITIL
3 9 (11.84%) Capacity Planning
4 6 (7.89%) Continuous Improvement
4 6 (7.89%) Service Management
5 5 (6.58%) Time Management
5 5 (6.58%) Asset Management
6 4 (5.26%) Incident Management
6 4 (5.26%) Load Balancing
6 4 (5.26%) Performance Management
6 4 (5.26%) Release Management
6 4 (5.26%) ERP
6 4 (5.26%) ITIL V3
7 3 (3.95%) Disaster Recovery
7 3 (3.95%) Business Continuity
8 2 (2.63%) Migration
8 2 (2.63%) PRINCE
8 2 (2.63%) Supply Chain Management
8 2 (2.63%) Network Monitoring
9 1 (1.32%) Mentoring
Programming Languages
1 13 (17.11%) SQL
2 4 (5.26%) Java
Qualifications
1 11 (14.47%) Microsoft Certification
2 10 (13.16%) MCSE
3 9 (11.84%) MCSA
4 8 (10.53%) Cisco Certification
4 8 (10.53%) MCITP
5 6 (7.89%) VMware Certified Professional (VCP)
5 6 (7.89%) CCNA
6 4 (5.26%) VCP4
7 3 (3.95%) CCNP
8 2 (2.63%) MCTS
8 2 (2.63%) Degree
9 1 (1.32%) CCDP
9 1 (1.32%) MCP
9 1 (1.32%) Network+ Certification
Quality Assurance & Compliance
1 3 (3.95%) SLA
System Software
1 47 (61.84%) VMware Infrastructure
2 34 (44.74%) Active Directory
3 29 (38.16%) Hyper-V
4 8 (10.53%) vSphere
5 7 (9.21%) Terminal Services
6 4 (5.26%) VMware ESX
6 4 (5.26%) VMware ESXi
7 3 (3.95%) XenApp
Systems Management
1 20 (26.32%) SCOM
2 9 (11.84%) Nagios
3 6 (7.89%) WSUS
4 4 (5.26%) Tivoli Storage Manager
4 4 (5.26%) MOM
5 2 (2.63%) SCCM
5 2 (2.63%) SCDPM
6 1 (1.32%) Norton AntiVirus
Vendors
1 53 (69.74%) VMware
2 51 (67.11%) Microsoft
3 15 (19.74%) Cisco
4 10 (13.16%) NetApp
4 10 (13.16%) Citrix
5 7 (9.21%) Juniper
6 5 (6.58%) WatchGuard
7 4 (5.26%) SolarWinds
8 3 (3.95%) SonicWALL
8 3 (3.95%) Sophos
9 2 (2.63%) Veeam
9 2 (2.63%) EMC
9 2 (2.63%) HP
10 1 (1.32%) Dell
10 1 (1.32%) Red Hat
10 1 (1.32%) Symantec
10 1 (1.32%) Remedy
10 1 (1.32%) Kaspersky
10 1 (1.32%) AVG
Birmingham, Warwickshire
J & C Associates Ltd
Salary: Market rate
Posted: 2 days ago
Birmingham
Applause IT Innovation
Salary: £30000 - £35000 per annum
Posted: 9 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £220.00 - £250.00 per day
Posted: 25 days ago