The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 108 114 99
Rank change year-on-year
+6 -15
Permanent jobs requiring a 3rd Line Support 31 12 11
As % of all permanent IT jobs located in Birmingham 1.30% 0.57% 0.65%
As % of the Job Titles category 1.38% 0.60% 0.70%
Number of salaries quoted 25 12 10
Average salary £37,500 £32,500 £31,750
Average salary % change year-on-year
+15.38% +2.36%
90% offered a salary of more than £27,500 £32,500 £25,650
10% offered a salary of more than £45,000 £40,000 £55,000
UK excluding London average salary £34,000 £34,500 £34,500
% change year-on-year
-1.44% -
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2240 2008 1563
As % of all permanent IT jobs located in Birmingham 94.20% 94.63% 92.98%
Number of salaries quoted 1983 1831 1298
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £24,000 £27,000 £27,500
10% offered a salary of more than £70,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 24 October 2014.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 October 2014, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 37 (80.43%) Windows
2 34 (73.91%) VMware
3 24 (52.17%) Windows Server 2008
4 23 (50.00%) Microsoft
5 22 (47.83%) MS Exchange
6 18 (39.13%) Active Directory
6 18 (39.13%) DNS
6 18 (39.13%) vSphere
7 16 (34.78%) Windows Server 2003
8 15 (32.61%) Citrix
9 14 (30.43%) Microsoft Certification
9 14 (30.43%) MCSE
9 14 (30.43%) Exchange Server 2010
10 13 (28.26%) VMware Infrastructure
10 13 (28.26%) Degree
10 13 (28.26%) Cisco
11 12 (26.09%) Finance
12 11 (23.91%) DHCP
12 11 (23.91%) SAN
12 11 (23.91%) MS Excel
13 10 (21.74%) Cisco Certification
14 9 (19.57%) LAN
14 9 (19.57%) WAN
14 9 (19.57%) ITIL
15 8 (17.39%) SQL Server
15 8 (17.39%) MCSA
15 8 (17.39%) TCP/IP
16 7 (15.22%) Windows XP
16 7 (15.22%) EMC
16 7 (15.22%) Exchange Server 2003

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 October 2014, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (47.83%) MS Exchange
2 14 (30.43%) Exchange Server 2010
3 7 (15.22%) Exchange Server 2003
4 2 (4.35%) Exchange Server 2007
4 2 (4.35%) Lync
4 2 (4.35%) Exchange Server 2013
4 2 (4.35%) IIS
4 2 (4.35%) SharePoint
Applications
1 11 (23.91%) MS Excel
2 1 (2.17%) MS Office
Communications & Networking
1 18 (39.13%) DNS
2 11 (23.91%) SAN
2 11 (23.91%) DHCP
3 9 (19.57%) LAN
3 9 (19.57%) WAN
4 8 (17.39%) TCP/IP
5 6 (13.04%) Firewall
6 4 (8.70%) Cisco ASA
7 2 (4.35%) Network Security
8 1 (2.17%) iSCSI
8 1 (2.17%) NAS
8 1 (2.17%) VLAN
8 1 (2.17%) Cisco IOS
8 1 (2.17%) Internet
Database & Business Intelligence
1 8 (17.39%) SQL Server
2 7 (15.22%) SQL Server 2008
General
1 12 (26.09%) Finance
2 1 (2.17%) Legal
2 1 (2.17%) Telecoms
Miscellaneous
1 7 (15.22%) Computer Science
2 6 (13.04%) GIS
3 3 (6.52%) Client/Server
4 2 (4.35%) Analytical Skills
Operating Systems
1 37 (80.43%) Windows
2 24 (52.17%) Windows Server 2008
3 16 (34.78%) Windows Server 2003
4 7 (15.22%) Windows XP
5 3 (6.52%) Windows Server 2012
6 2 (4.35%) Linux
7 1 (2.17%) UNIX
7 1 (2.17%) Windows 7
Processes & Methodologies
1 9 (19.57%) ITIL
2 6 (13.04%) PRINCE
3 5 (10.87%) Validation
4 4 (8.70%) Disaster Recovery
5 2 (4.35%) Network Monitoring
5 2 (4.35%) Business Continuity
5 2 (4.35%) Incident Management
6 1 (2.17%) Capacity Planning
6 1 (2.17%) Continuous Improvement
6 1 (2.17%) Project Management
6 1 (2.17%) Service Management
6 1 (2.17%) Security Management
Programming Languages
1 4 (8.70%) SQL
Qualifications
1 14 (30.43%) MCSE
1 14 (30.43%) Microsoft Certification
2 13 (28.26%) Degree
3 10 (21.74%) Cisco Certification
4 8 (17.39%) MCSA
5 6 (13.04%) CCNP
6 5 (10.87%) VMware Certified Professional (VCP)
6 5 (10.87%) MCITP
7 4 (8.70%) CCNA
8 2 (4.35%) MCP
8 2 (4.35%) VCP4
System Software
1 18 (39.13%) Active Directory
1 18 (39.13%) vSphere
2 13 (28.26%) VMware Infrastructure
3 6 (13.04%) XenApp
4 5 (10.87%) Hyper-V
5 4 (8.70%) XenDesktop
6 3 (6.52%) VMware Server
6 3 (6.52%) XenServer
7 2 (4.35%) VMware ESX
Systems Management
1 7 (15.22%) SCOM
2 2 (4.35%) MOM
2 2 (4.35%) WSUS
3 1 (2.17%) SCCM
Vendors
1 34 (73.91%) VMware
2 23 (50.00%) Microsoft
3 15 (32.61%) Citrix
4 13 (28.26%) Cisco
5 7 (15.22%) EMC
6 6 (13.04%) HP
6 6 (13.04%) Juniper
7 4 (8.70%) NetApp
8 3 (6.52%) Symantec
8 3 (6.52%) WatchGuard
8 3 (6.52%) SonicWALL
9 2 (4.35%) CommVault
10 1 (2.17%) Dell
10 1 (2.17%) SAP
10 1 (2.17%) Blue Coat
Birmingham, West Midlands (County)
Michael Bailey Associates
Salary: negotiable
Posted: Yesterday
Birmingham, West Midlands (County)
Coal IT Services
Salary: From £35,000 to £36,000 per annum plus 30% benefits package (excellent
Posted: 4 days ago