The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 115 75 96
Rank change year-on-year
-40 +21
Permanent jobs requiring a 3rd Line Support 13 54 14
As % of all permanent IT jobs located in Birmingham 0.64% 2.99% 0.94%
As % of the Job Titles category 0.67% 3.09% 0.98%
Number of salaries quoted 13 53 14
Average salary £35,000 £37,500 £33,250
Average salary % change year-on-year
-6.66% +12.78%
90% offered a salary of more than £26,300 £31,000 £30,000
10% offered a salary of more than £44,500 £50,000 £33,500
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1946 1746 1432
As % of all permanent IT jobs located in Birmingham 95.86% 96.68% 96.63%
Number of salaries quoted 1622 1576 1239
Average salary £42,500 £40,000 £41,000
Average salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £27,500 £24,000 £25,000
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 8 February 2016.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 8 February 2016, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 14 (53.85%) Active Directory
1 14 (53.85%) Microsoft
2 11 (42.31%) Windows
3 9 (34.62%) MS Excel
4 7 (26.92%) VMware
5 6 (23.08%) Firewall
5 6 (23.08%) MS Exchange
5 6 (23.08%) Windows Server
6 5 (19.23%) Exchange Server 2010
6 5 (19.23%) Exchange Server 2013
6 5 (19.23%) Windows Server 2012
6 5 (19.23%) Avaya
6 5 (19.23%) Cisco
6 5 (19.23%) Windows Server 2003
7 4 (15.38%) Telecoms
7 4 (15.38%) VPN
7 4 (15.38%) Citrix
7 4 (15.38%) SQL Server
7 4 (15.38%) Windows Server 2008
8 3 (11.54%) VMware Infrastructure
8 3 (11.54%) Veeam
8 3 (11.54%) Windows 7
8 3 (11.54%) Kaspersky
8 3 (11.54%) Capacity Planning
8 3 (11.54%) VMware ESXi
8 3 (11.54%) VLAN
8 3 (11.54%) Exchange Server 2007
8 3 (11.54%) SonicWALL
8 3 (11.54%) C
8 3 (11.54%) SQL

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 8 February 2016, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) MS Exchange
2 5 (19.23%) Exchange Server 2010
2 5 (19.23%) Exchange Server 2013
3 3 (11.54%) Exchange Server 2007
4 2 (7.69%) Exchange Server 2003
5 1 (3.85%) BizTalk Server
5 1 (3.85%) IBM Domino
Applications
1 9 (34.62%) MS Excel
2 2 (7.69%) MS Office
2 2 (7.69%) Spreadsheet
Cloud Services
1 1 (3.85%) IaaS
Communications & Networking
1 6 (23.08%) Firewall
2 4 (15.38%) VPN
3 3 (11.54%) LAN
3 3 (11.54%) SAN
3 3 (11.54%) VLAN
3 3 (11.54%) VoIP
3 3 (11.54%) WAN
4 2 (7.69%) DNS
5 1 (3.85%) DHCP
5 1 (3.85%) IMAP
5 1 (3.85%) NetScaler
5 1 (3.85%) Network Security
5 1 (3.85%) SMTP
5 1 (3.85%) TCP/IP
5 1 (3.85%) WLAN
Database & Business Intelligence
1 4 (15.38%) SQL Server
2 1 (3.85%) MySQL
Development Applications
1 1 (3.85%) Hudson
General
1 4 (15.38%) Telecoms
2 2 (7.69%) Back Office
Libraries, Frameworks & Software Standards
1 1 (3.85%) HTML
Miscellaneous
1 3 (11.54%) Replication
2 2 (7.69%) iSeries
3 1 (3.85%) Analytical Skills
3 1 (3.85%) Data Centre
3 1 (3.85%) Handset
Operating Systems
1 11 (42.31%) Windows
2 6 (23.08%) Windows Server
3 5 (19.23%) Windows Server 2003
3 5 (19.23%) Windows Server 2012
4 4 (15.38%) Windows Server 2008
5 3 (11.54%) Windows 7
6 2 (7.69%) CentOS
6 2 (7.69%) Linux
6 2 (7.69%) Windows 8
7 1 (3.85%) Windows Vista
7 1 (3.85%) Windows XP
Processes & Methodologies
1 3 (11.54%) Capacity Planning
1 3 (11.54%) Migration
2 2 (7.69%) Stakeholder Management
3 1 (3.85%) Business Continuity
3 1 (3.85%) CRM
3 1 (3.85%) Disaster Recovery
3 1 (3.85%) ITIL
3 1 (3.85%) Performance Tuning
3 1 (3.85%) Service Delivery
Programming Languages
1 3 (11.54%) C
1 3 (11.54%) SQL
2 1 (3.85%) JavaScript
Qualifications
1 2 (7.69%) CCNA
1 2 (7.69%) CCNP
1 2 (7.69%) Cisco Certification
1 2 (7.69%) MCSE
1 2 (7.69%) Microsoft Certification
2 1 (3.85%) Avaya Certification
2 1 (3.85%) MCSA
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 14 (53.85%) Active Directory
2 3 (11.54%) VMware ESXi
2 3 (11.54%) VMware Infrastructure
3 2 (7.69%) vSphere
3 2 (7.69%) XenApp
4 1 (3.85%) Citrix Presentation Server
4 1 (3.85%) Hyper-V
4 1 (3.85%) VMware Workstation
Systems Management
1 3 (11.54%) Backup Exec
1 3 (11.54%) Norton AntiVirus
2 2 (7.69%) SCOM
3 1 (3.85%) SCCM
3 1 (3.85%) WSUS
Vendors
1 14 (53.85%) Microsoft
2 7 (26.92%) VMware
3 5 (19.23%) Avaya
3 5 (19.23%) Cisco
4 4 (15.38%) Citrix
5 3 (11.54%) Kaspersky
5 3 (11.54%) SonicWALL
5 3 (11.54%) Sophos
5 3 (11.54%) Symantec
5 3 (11.54%) Veeam
6 2 (7.69%) IBM
6 2 (7.69%) NetApp
7 1 (3.85%) Red Hat
7 1 (3.85%) ServiceNow
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: c£30,000
Posted: 13 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £32000.00 per annum
Posted: 5 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 13 days ago
Birmingham
Applause IT Ltd
Salary: £35000 - £50000 per annum
Posted: 18 days ago