The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 68 92 107
Rank change year-on-year
+24 +15
Permanent jobs requiring a 3rd Line Support 55 14 7
As % of all permanent IT jobs located in Birmingham 3.01% 0.89% 0.42%
As % of the Job Titles category 3.14% 0.95% 0.44%
Number of salaries quoted 53 14 7
Average salary £37,500 £33,250 £31,500
Average salary % change year-on-year
+12.78% +5.55%
90% offered a salary of more than £31,000 £30,000 £24,700
10% offered a salary of more than £50,000 £33,500 £45,000
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1754 1478 1581
As % of all permanent IT jobs located in Birmingham 96.00% 94.08% 95.18%
Number of salaries quoted 1597 1292 1356
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Birmingham region over the 3 months to 26 January 2015.

3rd Line Support Salary Histogram in Birmingham

3rd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 January 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 66 (76.74%) VMware
2 61 (70.93%) Windows
3 59 (68.60%) Microsoft
4 48 (55.81%) VMware Infrastructure
5 43 (50.00%) Active Directory
6 42 (48.84%) MS Exchange
7 32 (37.21%) Windows Server 2008
8 27 (31.40%) Hyper-V
9 26 (30.23%) SQL Server
10 23 (26.74%) MS Excel
10 23 (26.74%) DNS
11 22 (25.58%) ITIL
12 21 (24.42%) vSphere
13 20 (23.26%) Firewall
13 20 (23.26%) Cisco
14 18 (20.93%) Microsoft Certification
14 18 (20.93%) MCSE
15 17 (19.77%) Citrix
16 16 (18.60%) SAN
16 16 (18.60%) Exchange Server 2010
17 15 (17.44%) SQL
17 15 (17.44%) Windows Server 2003
17 15 (17.44%) Degree
18 14 (16.28%) SCOM
18 14 (16.28%) MCSA
19 13 (15.12%) Juniper
19 13 (15.12%) Cisco Certification
19 13 (15.12%) Finance
20 12 (13.95%) WAN
20 12 (13.95%) LAN

3rd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 26 January 2015, IT jobs across the Birmingham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (48.84%) MS Exchange
2 16 (18.60%) Exchange Server 2010
3 9 (10.47%) Exchange Server 2003
4 8 (9.30%) IIS
5 6 (6.98%) Exchange Server 2013
6 3 (3.49%) Exchange Server 2007
6 3 (3.49%) SharePoint
7 2 (2.33%) Lync
8 1 (1.16%) Tomcat
Applications
1 23 (26.74%) MS Excel
2 4 (4.65%) MS Office
Business Applications
1 4 (4.65%) Dynamics NAV
1 4 (4.65%) Dynamics AX
Cloud Services
1 4 (4.65%) Office 365
2 1 (1.16%) Microsoft Azure
Communications & Networking
1 23 (26.74%) DNS
2 20 (23.26%) Firewall
3 16 (18.60%) SAN
4 12 (13.95%) LAN
4 12 (13.95%) WAN
5 10 (11.63%) DHCP
6 8 (9.30%) TCP/IP
7 6 (6.98%) Internet
7 6 (6.98%) VLAN
8 5 (5.81%) Wi-Fi
8 5 (5.81%) VoIP
9 3 (3.49%) Network Security
10 2 (2.33%) Cisco ASA
11 1 (1.16%) NAS
11 1 (1.16%) iSCSI
11 1 (1.16%) Cisco IOS
Database & Business Intelligence
1 26 (30.23%) SQL Server
2 8 (9.30%) SQL Server 2008
3 1 (1.16%) SQL Server 2012
Development Applications
1 5 (5.81%) Visual Studio
General
1 13 (15.12%) Finance
2 5 (5.81%) Retail
2 5 (5.81%) Telecoms
Miscellaneous
1 8 (9.30%) GIS
2 7 (8.14%) Computer Science
3 6 (6.98%) Analytical Skills
4 4 (4.65%) Clustering
Operating Systems
1 61 (70.93%) Windows
2 32 (37.21%) Windows Server 2008
3 15 (17.44%) Windows Server 2003
4 9 (10.47%) Linux
5 7 (8.14%) Windows XP
6 6 (6.98%) Windows Server 2012
7 1 (1.16%) CentOS
7 1 (1.16%) Red Hat Enterprise Linux
7 1 (1.16%) UNIX
Processes & Methodologies
1 22 (25.58%) ITIL
2 12 (13.95%) Use Case
3 10 (11.63%) Capacity Planning
4 8 (9.30%) PRINCE
5 7 (8.14%) Service Management
5 7 (8.14%) Continuous Improvement
6 5 (5.81%) Time Management
6 5 (5.81%) Disaster Recovery
6 5 (5.81%) Incident Management
6 5 (5.81%) Asset Management
7 4 (4.65%) Load Balancing
7 4 (4.65%) Release Management
7 4 (4.65%) ERP
7 4 (4.65%) Performance Management
7 4 (4.65%) ITIL V3
7 4 (4.65%) Business Continuity
8 3 (3.49%) Network Monitoring
9 2 (2.33%) Validation
9 2 (2.33%) Migration
10 1 (1.16%) Supply Chain Management
Programming Languages
1 15 (17.44%) SQL
2 4 (4.65%) Java
Qualifications
1 18 (20.93%) MCSE
1 18 (20.93%) Microsoft Certification
2 15 (17.44%) Degree
3 14 (16.28%) MCSA
4 13 (15.12%) Cisco Certification
5 8 (9.30%) CCNP
5 8 (9.30%) MCITP
6 6 (6.98%) VCP4
6 6 (6.98%) VMware Certified Professional (VCP)
7 5 (5.81%) CCNA
8 2 (2.33%) MCTS
9 1 (1.16%) MCP
Quality Assurance & Compliance
1 1 (1.16%) SLA
System Software
1 48 (55.81%) VMware Infrastructure
2 43 (50.00%) Active Directory
3 27 (31.40%) Hyper-V
4 21 (24.42%) vSphere
5 6 (6.98%) Terminal Services
5 6 (6.98%) VMware ESX
6 3 (3.49%) VMware ESXi
6 3 (3.49%) XenApp
7 1 (1.16%) XenDesktop
Systems Management
1 14 (16.28%) SCOM
2 9 (10.47%) Nagios
3 8 (9.30%) WSUS
4 6 (6.98%) MOM
5 4 (4.65%) Tivoli Storage Manager
6 1 (1.16%) SCCM
Vendors
1 66 (76.74%) VMware
2 59 (68.60%) Microsoft
3 20 (23.26%) Cisco
4 17 (19.77%) Citrix
5 13 (15.12%) Juniper
6 10 (11.63%) NetApp
7 9 (10.47%) EMC
8 5 (5.81%) WatchGuard
9 4 (4.65%) SolarWinds
9 4 (4.65%) HP
10 2 (2.33%) SonicWALL
11 1 (1.16%) Veeam
11 1 (1.16%) Blue Coat
11 1 (1.16%) Dell
11 1 (1.16%) Red Hat
11 1 (1.16%) Sophos
Birmingham
Barclay Anderson
Salary: £0 - £35,000 per year
Posted: 5 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £28000 - £32000 per annum + Benefits & 25 Days Holiday
Posted: 18 days ago
Birmingham
Barclay Anderson
Salary: £0 - £35,000 per year
Posted: 20 days ago