The statistics below represent IT jobs advertised across the Birmingham region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Third Line Support
West Midlands / Birmingham
Rank 104 119 90
Rank change year-on-year
+15 -29
Permanent jobs requiring a 3rd Line Support 12 14 38
As % of all permanent IT jobs located in Birmingham 0.67% 0.66% 2.15%
As % of the Job Titles category 0.69% 0.69% 2.23%
Number of salaries quoted 12 14 38
Median salary £34,500 £35,000 £36,000
Median salary % change year-on-year
-1.42% -2.77%
90% offered a salary of more than £27,750 £26,450 £29,950
10% offered a salary of more than £35,500 £44,250 £50,000
UK excluding London median salary £35,000 £35,000 £34,500
% change year-on-year
- +1.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1746 2025 1704
As % of all permanent IT jobs located in Birmingham 97.60% 95.88% 96.49%
Number of salaries quoted 1357 1664 1518
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £27,500 £27,500 £24,000
10% offered a salary of more than £60,000 £65,000 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 21 February 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 3rd Line Support in the job title.

1 19 (55.88%) Active Directory
2 16 (47.06%) Windows
3 15 (44.12%) Windows Server
3 15 (44.12%) Microsoft Azure
4 14 (41.18%) Office 365
4 14 (41.18%) VMware
5 12 (35.29%) VMware Infrastructure
6 11 (32.35%) SQL
7 10 (29.41%) DHCP
8 9 (26.47%) DNS
8 9 (26.47%) MS Exchange
8 9 (26.47%) Windows Server 2012
9 8 (23.53%) IaaS
9 8 (23.53%) Exchange Server 2013
9 8 (23.53%) Exchange Server 2010
9 8 (23.53%) Root Cause Analysis
10 7 (20.59%) Microsoft
10 7 (20.59%) SolarWinds
10 7 (20.59%) SCCM
11 6 (17.65%) Patch Management
11 6 (17.65%) Server Patching
11 6 (17.65%) Enterprise Storage
11 6 (17.65%) Infrastructure Monitoring
11 6 (17.65%) Virtual Servers
11 6 (17.65%) Microsoft Virtual Server
11 6 (17.65%) NetApp
11 6 (17.65%) SQL Server
11 6 (17.65%) Cisco
11 6 (17.65%) TCP/IP
12 5 (14.71%) IBM

3rd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (26.47%) MS Exchange
2 8 (23.53%) Exchange Server 2010
2 8 (23.53%) Exchange Server 2013
3 5 (14.71%) IIS
4 2 (5.88%) IBM Domino
4 2 (5.88%) IBM Notes
5 1 (2.94%) Exchange Server 2007
5 1 (2.94%) SharePoint
Applications
1 5 (14.71%) MS Office
2 2 (5.88%) MS Excel
2 2 (5.88%) Spreadsheet
Cloud Services
1 15 (44.12%) Microsoft Azure
2 14 (41.18%) Office 365
3 8 (23.53%) IaaS
4 1 (2.94%) OneDrive
Communications & Networking
1 10 (29.41%) DHCP
2 9 (26.47%) DNS
3 6 (17.65%) TCP/IP
4 4 (11.76%) SAN
5 3 (8.82%) ATM
6 2 (5.88%) LAN
6 2 (5.88%) NAS
6 2 (5.88%) VPN
6 2 (5.88%) WAN
7 1 (2.94%) Network Security
Database & Business Intelligence
1 6 (17.65%) SQL Server
2 5 (14.71%) SQL Server 2008
Development Applications
1 3 (8.82%) Git (software)
1 3 (8.82%) Subversion
1 3 (8.82%) TortoiseSVN
1 3 (8.82%) Visual Studio
General
1 2 (5.88%) Back Office
1 2 (5.88%) Finance
1 2 (5.88%) Legal
1 2 (5.88%) Retail
Miscellaneous
1 6 (17.65%) Enterprise Storage
2 3 (8.82%) iSeries
3 1 (2.94%) Data Centre
Operating Systems
1 16 (47.06%) Windows
2 15 (44.12%) Windows Server
3 9 (26.47%) Windows Server 2012
4 2 (5.88%) Windows Server 2003
5 1 (2.94%) Windows Server 2008
Processes & Methodologies
1 8 (23.53%) Root Cause Analysis
2 6 (17.65%) Infrastructure Monitoring
2 6 (17.65%) Patch Management
2 6 (17.65%) Server Patching
3 5 (14.71%) Disaster Recovery
3 5 (14.71%) Presales
4 3 (8.82%) ITIL
4 3 (8.82%) OO
4 3 (8.82%) RAD
5 2 (5.88%) Business Intelligence
5 2 (5.88%) Capacity Planning
6 1 (2.94%) Business Continuity
6 1 (2.94%) Change Management
6 1 (2.94%) Network Monitoring
6 1 (2.94%) PRINCE2
6 1 (2.94%) Problem Management
6 1 (2.94%) Server Virtualisation
6 1 (2.94%) Service Management
Programming Languages
1 11 (32.35%) SQL
2 3 (8.82%) C#
2 3 (8.82%) Delphi
2 3 (8.82%) Java
2 3 (8.82%) RPG
Qualifications
1 2 (5.88%) Degree
2 1 (2.94%) Microsoft Certification
System Software
1 19 (55.88%) Active Directory
2 12 (35.29%) VMware Infrastructure
3 6 (17.65%) Microsoft Virtual Server
3 6 (17.65%) Virtual Servers
4 2 (5.88%) Hyper-V
5 1 (2.94%) Citrix Presentation Server
5 1 (2.94%) vSphere
5 1 (2.94%) XenApp
Systems Management
1 7 (20.59%) SCCM
2 1 (2.94%) Microsoft Data Protection Manager
2 1 (2.94%) SCDPM
2 1 (2.94%) SCOM
Vendors
1 14 (41.18%) VMware
2 7 (20.59%) Microsoft
2 7 (20.59%) SolarWinds
3 6 (17.65%) Cisco
3 6 (17.65%) NetApp
4 5 (14.71%) IBM
5 4 (11.76%) Citrix
6 2 (5.88%) Acronis
6 2 (5.88%) Dell
7 1 (2.94%) CommVault
7 1 (2.94%) Dell Compellent
7 1 (2.94%) EMC
7 1 (2.94%) HP