The statistics below represent IT jobs advertised across the Birmingham region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Third Line Support
West Midlands / Birmingham
Rank 116 114 73
Rank change year-on-year
-2 -41
Permanent jobs requiring a 3rd Line Support 15 12 58
As % of all permanent IT jobs located in Birmingham 0.78% 0.66% 3.14%
As % of the Job Titles category 0.81% 0.68% 3.22%
Number of salaries quoted 15 12 54
Median salary £34,500 £36,250 £37,500
Median salary % change year-on-year
-4.82% -3.33%
90% offered a salary of more than £30,300 £28,000 £31,000
10% offered a salary of more than £37,500 £45,000 £50,000
UK excluding London median salary £34,000 £35,000 £35,000
% change year-on-year
-2.85% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1862 1768 1802
As % of all permanent IT jobs located in Birmingham 96.98% 96.98% 97.67%
Number of salaries quoted 1409 1499 1638
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £26,000 £22,982
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Birmingham

3rd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Birmingham region.

3rd Line Support Salary Trend in Birmingham

3rd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 16 January 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 3rd Line Support in the job title.

1 27 (64.29%) Windows
2 24 (57.14%) Active Directory
3 21 (50.00%) Windows Server
4 18 (42.86%) Microsoft Azure
5 16 (38.10%) DHCP
5 16 (38.10%) VMware
6 14 (33.33%) Microsoft
6 14 (33.33%) SQL
6 14 (33.33%) VMware Infrastructure
6 14 (33.33%) Office 365
7 13 (30.95%) DNS
8 12 (28.57%) SQL Server
8 12 (28.57%) Windows Server 2012
9 11 (26.19%) Exchange Server 2013
9 11 (26.19%) MS Exchange
10 10 (23.81%) Exchange Server 2010
11 9 (21.43%) SolarWinds
12 8 (19.05%) SCCM
12 8 (19.05%) Hyper-V
12 8 (19.05%) Microsoft Virtual Server
12 8 (19.05%) Enterprise Storage
12 8 (19.05%) Patch Management
12 8 (19.05%) Server Patching
12 8 (19.05%) Infrastructure Monitoring
12 8 (19.05%) TCP/IP
12 8 (19.05%) VPN
12 8 (19.05%) Cisco
12 8 (19.05%) MS Office
12 8 (19.05%) Virtual Servers
13 7 (16.67%) IIS

3rd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (26.19%) Exchange Server 2013
1 11 (26.19%) MS Exchange
2 10 (23.81%) Exchange Server 2010
3 7 (16.67%) IIS
4 4 (9.52%) Exchange Server 2007
4 4 (9.52%) IBM Domino
4 4 (9.52%) IBM Notes
Applications
1 8 (19.05%) MS Office
2 6 (14.29%) MS Excel
3 2 (4.76%) Spreadsheet
4 1 (2.38%) MS PowerPoint
Cloud Services
1 18 (42.86%) Microsoft Azure
2 14 (33.33%) Office 365
3 6 (14.29%) IaaS
4 4 (9.52%) Amazon AWS
Communications & Networking
1 16 (38.10%) DHCP
2 13 (30.95%) DNS
3 8 (19.05%) TCP/IP
3 8 (19.05%) VPN
4 5 (11.90%) Firewall
4 5 (11.90%) SAN
5 4 (9.52%) VLAN
6 3 (7.14%) LAN
6 3 (7.14%) WAN
7 2 (4.76%) ATM
8 1 (2.38%) NAS
Database & Business Intelligence
1 12 (28.57%) SQL Server
2 7 (16.67%) SQL Server 2008
Development Applications
1 2 (4.76%) Git (software)
1 2 (4.76%) Subversion
1 2 (4.76%) TortoiseSVN
1 2 (4.76%) Visual Studio
General
1 4 (9.52%) Legal
1 4 (9.52%) Retail
2 2 (4.76%) Back Office
Miscellaneous
1 8 (19.05%) Enterprise Storage
2 4 (9.52%) Replication
3 2 (4.76%) iSeries
4 1 (2.38%) Blackberry
4 1 (2.38%) Computer Science
4 1 (2.38%) Mobile Computing
Operating Systems
1 27 (64.29%) Windows
2 21 (50.00%) Windows Server
3 12 (28.57%) Windows Server 2012
4 4 (9.52%) Windows Server 2003
5 1 (2.38%) Android
5 1 (2.38%) Apple iOS
5 1 (2.38%) Windows Mobile
Processes & Methodologies
1 8 (19.05%) Infrastructure Monitoring
1 8 (19.05%) Patch Management
1 8 (19.05%) Server Patching
2 7 (16.67%) Presales
3 6 (14.29%) Root Cause Analysis
4 5 (11.90%) Disaster Recovery
5 4 (9.52%) Business Intelligence
6 2 (4.76%) Capacity Planning
6 2 (4.76%) ITIL
6 2 (4.76%) OO
6 2 (4.76%) RAD
7 1 (2.38%) Incident Management
7 1 (2.38%) Migration
Programming Languages
1 14 (33.33%) SQL
2 2 (4.76%) C#
2 2 (4.76%) Delphi
2 2 (4.76%) Java
2 2 (4.76%) RPG
Qualifications
1 5 (11.90%) Degree
1 5 (11.90%) MCP
1 5 (11.90%) MCSE
1 5 (11.90%) Microsoft Certification
2 4 (9.52%) MCSA
System Software
1 24 (57.14%) Active Directory
2 14 (33.33%) VMware Infrastructure
3 8 (19.05%) Hyper-V
3 8 (19.05%) Microsoft Virtual Server
3 8 (19.05%) Virtual Servers
4 4 (9.52%) VMware ESXi
5 1 (2.38%) Citrix Presentation Server
5 1 (2.38%) XenApp
Systems Management
1 8 (19.05%) SCCM
2 4 (9.52%) Backup Exec
2 4 (9.52%) Norton AntiVirus
3 1 (2.38%) WSUS
Vendors
1 16 (38.10%) VMware
2 14 (33.33%) Microsoft
3 9 (21.43%) SolarWinds
4 8 (19.05%) Cisco
5 6 (14.29%) IBM
5 6 (14.29%) NetApp
6 5 (11.90%) Citrix
7 4 (9.52%) Acronis
7 4 (9.52%) Kaspersky
7 4 (9.52%) Sophos
7 4 (9.52%) Symantec
7 4 (9.52%) Veeam
8 1 (2.38%) HP