The statistics below represent IT jobs advertised across the Birmingham region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Support Manager
Rank 115 119 126
Rank change year-on-year
+4 +7
Permanent jobs requiring a Support Manager 29 11 18
As % of all permanent IT jobs located in Birmingham 1.25% 0.58% 0.83%
As % of the Job Titles category 1.29% 0.60% 0.85%
Number of salaries quoted 10 10 18
Median salary £30,000 £39,000 £51,250
Median salary % change year-on-year
-23.07% -23.90%
UK excluding London median salary £45,000 £44,000 £41,500
% change year-on-year
+2.27% +6.02%
Support Manager
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2244 1841 2119
As % of all permanent IT jobs located in Birmingham 96.56% 97.25% 97.20%
Number of salaries quoted 1720 1542 1922
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,500 £25,000 £22,982
10% offered a salary of more than £62,500 £67,500 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Support Manager
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in Birmingham

Support Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Birmingham region.

Support Manager Salary Trend in Birmingham

Support Manager
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Manager across the Birmingham region over the 3 months to 6 December 2016.

Support Manager Salary Histogram in Birmingham

Support Manager Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 6 December 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Manager in the job title.

1 36 (73.47%) Service Delivery
2 31 (63.27%) Data Centre
3 25 (51.02%) Microsoft
4 22 (44.90%) Citrix
4 22 (44.90%) VMware
5 21 (42.86%) Cisco
5 21 (42.86%) Trend Analysis
6 20 (40.82%) SLA
7 19 (38.78%) ITIL
8 16 (32.65%) Active Directory
9 15 (30.61%) Microsoft Azure
10 14 (28.57%) MS Excel
10 14 (28.57%) MS Exchange
11 12 (24.49%) Performance Management
11 12 (24.49%) Finance
12 11 (22.45%) Stakeholder Management
13 10 (20.41%) Statistics
13 10 (20.41%) MS PowerPoint
13 10 (20.41%) Critical Success Factor
13 10 (20.41%) Escalation Management
13 10 (20.41%) Contract Management
14 9 (18.37%) Incident Management
15 7 (14.29%) HP
15 7 (14.29%) Business Continuity
15 7 (14.29%) Stakeholder Engagement
15 7 (14.29%) VMware Infrastructure
16 5 (10.20%) Business Development
17 4 (8.16%) Continuous Improvement
17 4 (8.16%) Mentoring
18 3 (6.12%) Windows Server

Support Manager Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (28.57%) MS Exchange
2 1 (2.04%) SharePoint
2 1 (2.04%) Skype for Business
Applications
1 14 (28.57%) MS Excel
2 10 (20.41%) MS PowerPoint
3 2 (4.08%) MS Office
Business Applications
1 1 (2.04%) Dynamics NAV
Cloud Services
1 15 (30.61%) Microsoft Azure
2 3 (6.12%) Office 365
3 1 (2.04%) Amazon AWS
3 1 (2.04%) Azure Active Directory
Communications & Networking
1 3 (6.12%) Firewall
2 2 (4.08%) Ethernet
2 2 (4.08%) SMTP
2 2 (4.08%) TCP/IP
2 2 (4.08%) VPN
3 1 (2.04%) DHCP
3 1 (2.04%) DNS
General
1 12 (24.49%) Finance
2 1 (2.04%) Retail
Miscellaneous
1 31 (63.27%) Data Centre
2 10 (20.41%) Statistics
3 1 (2.04%) Client/Server
3 1 (2.04%) Fintech
Operating Systems
1 3 (6.12%) Windows
1 3 (6.12%) Windows Server
1 3 (6.12%) Windows Server 2008
2 2 (4.08%) Windows Server 2003
2 2 (4.08%) Windows XP
3 1 (2.04%) Linux
3 1 (2.04%) Ubuntu
3 1 (2.04%) Windows Server 2012
Processes & Methodologies
1 36 (73.47%) Service Delivery
2 21 (42.86%) Trend Analysis
3 19 (38.78%) ITIL
4 12 (24.49%) Performance Management
5 11 (22.45%) Stakeholder Management
6 10 (20.41%) Contract Management
6 10 (20.41%) Critical Success Factor
6 10 (20.41%) Escalation Management
7 9 (18.37%) Incident Management
8 7 (14.29%) Business Continuity
8 7 (14.29%) Stakeholder Engagement
9 5 (10.20%) Business Development
10 4 (8.16%) Continuous Improvement
10 4 (8.16%) Mentoring
11 2 (4.08%) CAFM
11 2 (4.08%) Coaching
11 2 (4.08%) Line Management
11 2 (4.08%) Project Management
12 1 (2.04%) Budgeting and Forecasting
12 1 (2.04%) Collateral Management
Qualifications
1 1 (2.04%) ITIL Certification
Quality Assurance & Compliance
1 20 (40.82%) SLA
System Software
1 16 (32.65%) Active Directory
2 7 (14.29%) VMware Infrastructure
Vendors
1 25 (51.02%) Microsoft
2 22 (44.90%) Citrix
2 22 (44.90%) VMware
3 21 (42.86%) Cisco
4 7 (14.29%) HP
5 2 (4.08%) Apple
6 1 (2.04%) JD Edwards
6 1 (2.04%) Red Hat
6 1 (2.04%) SAP