The statistics below represent IT jobs advertised across the Birmingham region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Support Manager
Rank 126 118 118
Rank change year-on-year
-8 0
Permanent jobs requiring a Support Manager 18 13 12
As % of all permanent IT jobs located in Birmingham 0.77% 0.64% 0.61%
As % of the Job Titles category 0.80% 0.67% 0.64%
Number of salaries quoted 18 11 10
Median salary £45,000 £47,500 £65,000
Median salary % change year-on-year
-5.26% -26.92%
UK excluding London median salary £50,000 £47,500 £50,000
% change year-on-year
+5.26% -5.00%
Support Manager
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2254 1946 1884
As % of all permanent IT jobs located in Birmingham 96.04% 96.38% 95.68%
Number of salaries quoted 1687 1620 1625
Median salary £40,000 £44,500 £41,500
Median salary % change year-on-year
-10.11% +7.22%
90% offered a salary of more than £24,500 £27,000 £25,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Manager
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in Birmingham

Support Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Birmingham region.

Support Manager Salary Trend in Birmingham

Support Manager
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Manager across the Birmingham region over the 3 months to 30 July 2016.

Support Manager Salary Histogram in Birmingham

Support Manager Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 July 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Manager in the job title.

1 28 (66.67%) Service Delivery
2 24 (57.14%) ITIL
3 22 (52.38%) SLA
3 22 (52.38%) MS PowerPoint
4 21 (50.00%) Finance
5 19 (45.24%) Performance Management
6 18 (42.86%) Stakeholder Management
7 17 (40.48%) Statistics
7 17 (40.48%) Critical Success Factor
7 17 (40.48%) Data Centre
7 17 (40.48%) Escalation Management
8 8 (19.05%) Microsoft
8 8 (19.05%) MS Office
9 7 (16.67%) Coaching
10 6 (14.29%) MS Excel
11 5 (11.90%) Windows
11 5 (11.90%) Avaya
11 5 (11.90%) WFM
11 5 (11.90%) Virtual Team Management
11 5 (11.90%) Virtual Team
11 5 (11.90%) Verint
12 4 (9.52%) Continuous Improvement
12 4 (9.52%) Mentoring
12 4 (9.52%) People Management
12 4 (9.52%) Apple
12 4 (9.52%) Active Directory
13 3 (7.14%) Internet
13 3 (7.14%) Citrix
13 3 (7.14%) Unix
13 3 (7.14%) JBoss

Support Manager Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.14%) JBoss
2 2 (4.76%) Blackberry Enterprise Server
3 1 (2.38%) SharePoint
3 1 (2.38%) Skype for Business
Applications
1 22 (52.38%) MS PowerPoint
2 8 (19.05%) MS Office
3 6 (14.29%) MS Excel
Cloud Services
1 3 (7.14%) Office 365
Communications & Networking
1 3 (7.14%) Internet
2 2 (4.76%) Ethernet
2 2 (4.76%) Firewall
2 2 (4.76%) SMTP
2 2 (4.76%) TCP/IP
2 2 (4.76%) VPN
3 1 (2.38%) DHCP
3 1 (2.38%) DNS
General
1 21 (50.00%) Finance
2 1 (2.38%) Retail
Miscellaneous
1 17 (40.48%) Data Centre
1 17 (40.48%) Statistics
2 5 (11.90%) Virtual Team
3 1 (2.38%) Client/Server
Operating Systems
1 5 (11.90%) Windows
2 3 (7.14%) Unix
3 2 (4.76%) Windows Server
3 2 (4.76%) Windows Server 2003
3 2 (4.76%) Windows Server 2008
3 2 (4.76%) Windows XP
4 1 (2.38%) Windows 7
Processes & Methodologies
1 28 (66.67%) Service Delivery
2 24 (57.14%) ITIL
3 19 (45.24%) Performance Management
4 18 (42.86%) Stakeholder Management
5 17 (40.48%) Critical Success Factor
5 17 (40.48%) Escalation Management
6 7 (16.67%) Coaching
7 5 (11.90%) Virtual Team Management
7 5 (11.90%) WFM
8 4 (9.52%) Continuous Improvement
8 4 (9.52%) Mentoring
8 4 (9.52%) People Management
9 3 (7.14%) Business Development
9 3 (7.14%) Line Management
10 2 (4.76%) Incident Management
10 2 (4.76%) Project Management
11 1 (2.38%) Change Management
11 1 (2.38%) Identity Management
11 1 (2.38%) PRINCE2
11 1 (2.38%) Service Management
Programming Languages
1 3 (7.14%) Java
1 3 (7.14%) SQL
Qualifications
1 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 22 (52.38%) SLA
System Software
1 4 (9.52%) Active Directory
Vendors
1 8 (19.05%) Microsoft
2 5 (11.90%) Avaya
2 5 (11.90%) Verint
3 4 (9.52%) Apple
4 3 (7.14%) Citrix
5 2 (4.76%) Samsung
6 1 (2.38%) JD Edwards
6 1 (2.38%) SAP