The statistics below represent IT jobs advertised across the Birmingham region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Support Manager
Rank 126 113 120
Rank change year-on-year
-13 +7
Permanent jobs requiring a Support Manager 28 15 25
As % of all permanent IT jobs located in Birmingham 1.13% 0.80% 1.07%
As % of the Job Titles category 1.17% 0.83% 1.11%
Number of salaries quoted 17 12 23
Median salary £47,500 £46,250 £65,000
Median salary % change year-on-year
+2.70% -28.84%
90% offered a salary of more than £30,000 £30,467 £37,500
10% offered a salary of more than £48,500 £51,000 £71,500
UK excluding London median salary £50,750 £47,000 £42,492
% change year-on-year
+7.97% +10.60%
Support Manager
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2388 1811 2248
As % of all permanent IT jobs located in Birmingham 96.60% 96.64% 96.27%
Number of salaries quoted 1776 1533 1934
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £60,000 £67,500 £67,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Manager
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in Birmingham

Support Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Birmingham region.

Support Manager Salary Trend in Birmingham

Support Manager
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Manager across the Birmingham region over the 3 months to 30 September 2016.

Support Manager Salary Histogram in Birmingham

Support Manager Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 September 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Manager in the job title.

1 28 (70.00%) Service Delivery
2 23 (57.50%) Data Centre
3 21 (52.50%) SLA
4 20 (50.00%) ITIL
5 15 (37.50%) Performance Management
5 15 (37.50%) Finance
6 14 (35.00%) Stakeholder Management
7 13 (32.50%) MS PowerPoint
7 13 (32.50%) Microsoft
7 13 (32.50%) Critical Success Factor
7 13 (32.50%) Escalation Management
7 13 (32.50%) Statistics
8 11 (27.50%) Citrix
8 11 (27.50%) VMware
9 10 (25.00%) Cisco
9 10 (25.00%) Trend Analysis
10 7 (17.50%) Incident Management
10 7 (17.50%) Active Directory
11 6 (15.00%) Microsoft Azure
12 5 (12.50%) VMware Infrastructure
12 5 (12.50%) Business Development
12 5 (12.50%) Business Continuity
12 5 (12.50%) HP
12 5 (12.50%) MS Exchange
12 5 (12.50%) MS Excel
12 5 (12.50%) Stakeholder Engagement
13 4 (10.00%) Continuous Improvement
13 4 (10.00%) Mentoring
14 3 (7.50%) Office 365
14 3 (7.50%) Windows Server

Support Manager Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.50%) MS Exchange
2 1 (2.50%) SharePoint
2 1 (2.50%) Skype for Business
Applications
1 13 (32.50%) MS PowerPoint
2 5 (12.50%) MS Excel
3 2 (5.00%) MS Office
Cloud Services
1 6 (15.00%) Microsoft Azure
2 3 (7.50%) Office 365
3 1 (2.50%) Amazon AWS
3 1 (2.50%) Azure Active Directory
Communications & Networking
1 3 (7.50%) Firewall
2 2 (5.00%) Ethernet
2 2 (5.00%) SMTP
2 2 (5.00%) TCP/IP
2 2 (5.00%) VPN
3 1 (2.50%) DHCP
3 1 (2.50%) DNS
General
1 15 (37.50%) Finance
2 1 (2.50%) Retail
Miscellaneous
1 23 (57.50%) Data Centre
2 13 (32.50%) Statistics
3 1 (2.50%) Client/Server
3 1 (2.50%) Fintech
Operating Systems
1 3 (7.50%) Windows
1 3 (7.50%) Windows Server
1 3 (7.50%) Windows Server 2008
2 2 (5.00%) Windows Server 2003
2 2 (5.00%) Windows XP
3 1 (2.50%) Linux
3 1 (2.50%) Ubuntu
3 1 (2.50%) Windows Server 2012
Processes & Methodologies
1 28 (70.00%) Service Delivery
2 20 (50.00%) ITIL
3 15 (37.50%) Performance Management
4 14 (35.00%) Stakeholder Management
5 13 (32.50%) Critical Success Factor
5 13 (32.50%) Escalation Management
6 10 (25.00%) Trend Analysis
7 7 (17.50%) Incident Management
8 5 (12.50%) Business Continuity
8 5 (12.50%) Business Development
8 5 (12.50%) Stakeholder Engagement
9 4 (10.00%) Continuous Improvement
9 4 (10.00%) Mentoring
10 2 (5.00%) CAFM
10 2 (5.00%) Coaching
10 2 (5.00%) Line Management
10 2 (5.00%) Project Management
11 1 (2.50%) Configuration Management
11 1 (2.50%) PRINCE2
11 1 (2.50%) Problem Management
Qualifications
1 1 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 21 (52.50%) SLA
System Software
1 7 (17.50%) Active Directory
2 5 (12.50%) VMware Infrastructure
Vendors
1 13 (32.50%) Microsoft
2 11 (27.50%) Citrix
2 11 (27.50%) VMware
3 10 (25.00%) Cisco
4 5 (12.50%) HP
5 2 (5.00%) Apple
6 1 (2.50%) JD Edwards
6 1 (2.50%) Red Hat
6 1 (2.50%) SAP