The statistics below represent IT jobs advertised across the Birmingham region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Support Manager
Rank 131 122 114
Rank change year-on-year
-9 -8
Permanent jobs requiring a Support Manager 17 13 18
As % of all permanent IT jobs located in Birmingham 0.71% 0.65% 0.83%
As % of the Job Titles category 0.74% 0.68% 0.87%
Number of salaries quoted 17 10 16
Median salary £45,000 £46,250 £65,000
Median salary % change year-on-year
-2.70% -28.84%
UK excluding London median salary £51,500 £50,000 £45,000
% change year-on-year
+3.00% +11.11%
Support Manager
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2292 1922 2076
As % of all permanent IT jobs located in Birmingham 96.26% 96.24% 96.11%
Number of salaries quoted 1679 1625 1764
Median salary £40,000 £42,500 £41,500
Median salary % change year-on-year
-5.88% +2.40%
90% offered a salary of more than £25,000 £26,550 £25,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Manager
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in Birmingham

Support Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the Birmingham region.

Support Manager Salary Trend in Birmingham

Support Manager
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Manager across the Birmingham region over the 3 months to 25 August 2016.

Support Manager Salary Histogram in Birmingham

Support Manager Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 August 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Manager in the job title.

1 21 (65.63%) Service Delivery
2 19 (59.38%) ITIL
3 18 (56.25%) Finance
4 17 (53.13%) SLA
5 16 (50.00%) Performance Management
5 16 (50.00%) MS PowerPoint
6 15 (46.88%) Stakeholder Management
7 14 (43.75%) Statistics
7 14 (43.75%) Critical Success Factor
7 14 (43.75%) Data Centre
7 14 (43.75%) Escalation Management
8 5 (15.63%) Microsoft
9 4 (12.50%) MS Office
9 4 (12.50%) Continuous Improvement
9 4 (12.50%) Mentoring
9 4 (12.50%) Coaching
10 3 (9.38%) Office 365
10 3 (9.38%) Business Development
10 3 (9.38%) Java
10 3 (9.38%) SQL
10 3 (9.38%) Unix
10 3 (9.38%) JBoss
10 3 (9.38%) Internet
11 2 (6.25%) Project Management
11 2 (6.25%) Windows Server 2003
11 2 (6.25%) Windows XP
11 2 (6.25%) SMTP
11 2 (6.25%) Avaya
11 2 (6.25%) Apple
11 2 (6.25%) MS Excel

Support Manager Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) JBoss
2 1 (3.13%) SharePoint
2 1 (3.13%) Skype for Business
Applications
1 16 (50.00%) MS PowerPoint
2 4 (12.50%) MS Office
3 2 (6.25%) MS Excel
Cloud Services
1 3 (9.38%) Office 365
Communications & Networking
1 3 (9.38%) Internet
2 2 (6.25%) Ethernet
2 2 (6.25%) Firewall
2 2 (6.25%) SMTP
2 2 (6.25%) TCP/IP
2 2 (6.25%) VPN
3 1 (3.13%) DHCP
3 1 (3.13%) DNS
General
1 18 (56.25%) Finance
2 1 (3.13%) Retail
Miscellaneous
1 14 (43.75%) Data Centre
1 14 (43.75%) Statistics
2 2 (6.25%) Virtual Team
3 1 (3.13%) Client/Server
Operating Systems
1 3 (9.38%) Unix
2 2 (6.25%) Windows
2 2 (6.25%) Windows Server
2 2 (6.25%) Windows Server 2003
2 2 (6.25%) Windows Server 2008
2 2 (6.25%) Windows XP
Processes & Methodologies
1 21 (65.63%) Service Delivery
2 19 (59.38%) ITIL
3 16 (50.00%) Performance Management
4 15 (46.88%) Stakeholder Management
5 14 (43.75%) Critical Success Factor
5 14 (43.75%) Escalation Management
6 4 (12.50%) Coaching
6 4 (12.50%) Continuous Improvement
6 4 (12.50%) Mentoring
7 3 (9.38%) Business Development
8 2 (6.25%) Incident Management
8 2 (6.25%) Line Management
8 2 (6.25%) Project Management
8 2 (6.25%) Virtual Team Management
8 2 (6.25%) WFM
9 1 (3.13%) Budgeting and Forecasting
9 1 (3.13%) Capacity Management
9 1 (3.13%) Configuration Management
9 1 (3.13%) People Management
9 1 (3.13%) Service Desk Management
Programming Languages
1 3 (9.38%) Java
1 3 (9.38%) SQL
Qualifications
1 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 17 (53.13%) SLA
System Software
1 1 (3.13%) Active Directory
Vendors
1 5 (15.63%) Microsoft
2 2 (6.25%) Apple
2 2 (6.25%) Avaya
2 2 (6.25%) Verint
3 1 (3.13%) Citrix
3 1 (3.13%) JD Edwards
3 1 (3.13%) SAP