The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 17 45 58
Rank change year-on-year
+28 +13
Permanent jobs citing Service Delivery 259 93 92
As % of all permanent IT jobs located in Birmingham 10.65% 4.93% 3.97%
As % of the Processes & Methodologies category 12.21% 5.71% 4.64%
Number of salaries quoted 90 61 73
Median salary £45,000 £51,000 £55,000
Median salary % change year-on-year
-11.76% -7.27%
90% offered a salary of more than £30,000 £35,000 £27,600
10% offered a salary of more than £75,000 £67,500 £75,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2122 1628 1984
As % of all permanent IT jobs located in Birmingham 87.25% 86.32% 85.70%
Number of salaries quoted 1554 1376 1721
Median salary £45,000 £45,000 £50,000
Median salary % change year-on-year
- -10.00%
90% offered a salary of more than £29,000 £27,500 £30,000
10% offered a salary of more than £65,000 £72,500 £68,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 25 September 2016.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 September 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Delivery.

1 265 (59.02%) ITIL
2 177 (39.42%) Data Centre
3 139 (30.96%) Continuous Improvement
4 135 (30.07%) Finance
5 130 (28.95%) Line Management
6 113 (25.17%) MS Excel
7 106 (23.61%) Service Management
8 101 (22.49%) CMDB
9 99 (22.05%) SLA
10 84 (18.71%) Microsoft
10 84 (18.71%) Retail
10 84 (18.71%) Presales
11 73 (16.26%) VMware
11 73 (16.26%) ITIL Certification
12 71 (15.81%) assyst
13 70 (15.59%) Project Management
13 70 (15.59%) Degree
14 67 (14.92%) Publishing
15 66 (14.70%) Citrix
16 65 (14.48%) Requirements Analysis
17 64 (14.25%) Cisco
17 64 (14.25%) SQL
17 64 (14.25%) VMware Infrastructure
18 63 (14.03%) Security Cleared
18 63 (14.03%) Incident Management
19 62 (13.81%) Computer Science
20 60 (13.36%) People Management
21 59 (13.14%) Software Engineering
22 55 (12.25%) Stakeholder Management
23 52 (11.58%) Remedy

Service Delivery
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (5.12%) IIS
2 12 (2.67%) BizTalk Server
3 8 (1.78%) MS Exchange
4 7 (1.56%) SharePoint
5 6 (1.34%) Apache
6 5 (1.11%) Blackberry Enterprise Server
6 5 (1.11%) Exchange Server 2013
7 4 (0.89%) Exchange Server 2010
8 3 (0.67%) IBM Notes
8 3 (0.67%) Skype for Business
9 1 (0.22%) CMS
9 1 (0.22%) Exchange Server 2003
Applications
1 113 (25.17%) MS Excel
2 27 (6.01%) MS Office
3 18 (4.01%) MS PowerPoint
4 2 (0.45%) MS Visio
Business Applications
1 71 (15.81%) assyst
2 27 (6.01%) Sentinel
3 12 (2.67%) Magento
4 7 (1.56%) Maximo
5 2 (0.45%) Dynamics NAV
5 2 (0.45%) SAP EHS
5 2 (0.45%) Unit4 Business World
Cloud Services
1 48 (10.69%) Microsoft Azure
2 40 (8.91%) IaaS
2 40 (8.91%) PaaS
3 39 (8.69%) Amazon AWS
3 39 (8.69%) Amazon EC2
4 18 (4.01%) SaaS
5 4 (0.89%) Office 365
Communications & Networking
1 42 (9.35%) Firewall
2 23 (5.12%) WAN
3 19 (4.23%) DNS
4 18 (4.01%) SSL
5 6 (1.34%) SAN
6 5 (1.11%) SMTP
7 4 (0.89%) VPN
8 3 (0.67%) Skype
8 3 (0.67%) Telepresence
9 2 (0.45%) Ethernet
9 2 (0.45%) Internet
9 2 (0.45%) MPLS
9 2 (0.45%) TCP/IP
10 1 (0.22%) ADSL
10 1 (0.22%) ATM
10 1 (0.22%) DSL
10 1 (0.22%) IPsec
10 1 (0.22%) LAN
10 1 (0.22%) SMS
10 1 (0.22%) Wi-Fi
Database & Business Intelligence
1 42 (9.35%) SQL Server
2 40 (8.91%) MySQL
3 28 (6.24%) DB2
4 3 (0.67%) SQL Server 2008
5 1 (0.22%) Big Data
5 1 (0.22%) Data Warehouse
5 1 (0.22%) Microsoft Analysis Services
5 1 (0.22%) SQL Server 2005
5 1 (0.22%) SQL Server 2014
5 1 (0.22%) SQL Server Analysis Services
5 1 (0.22%) SQL Server Integration Services
5 1 (0.22%) SQL Server Reporting Services
Development Applications
1 13 (2.90%) Visual Studio
2 10 (2.23%) Git (software)
2 10 (2.23%) Subversion
2 10 (2.23%) Team Foundation Server
General
1 135 (30.07%) Finance
2 84 (18.71%) Retail
3 67 (14.92%) Publishing
4 24 (5.35%) Manufacturing
5 8 (1.78%) Legal
6 6 (1.34%) Banking
7 5 (1.11%) Law
8 4 (0.89%) Telecoms
9 3 (0.67%) Investment Banking
9 3 (0.67%) Retail Banking
10 1 (0.22%) Marketing
Job Titles
1 61 (13.59%) Technical Specialist
2 55 (12.25%) Architect
3 33 (7.35%) Analyst
4 32 (7.13%) Developer
4 32 (7.13%) Senior Manager
5 31 (6.90%) Service Architect
6 30 (6.68%) Incident Manager
6 30 (6.68%) Major Incident Manager
6 30 (6.68%) Senior Incident Manager
7 29 (6.46%) Service Manager
8 26 (5.79%) Support Manager
9 22 (4.90%) Data Centre Specialist
9 22 (4.90%) IT Manager
10 20 (4.45%) Solutions Architect
11 19 (4.23%) Data Centre Engineer
11 19 (4.23%) Monitoring Engineer
12 16 (3.56%) Service Support Manager
13 15 (3.34%) Citrix Specialist
13 15 (3.34%) Infrastructure Manager
13 15 (3.34%) Infrastructure Specialist
Libraries, Frameworks & Software Standards
1 17 (3.79%) .NET
2 13 (2.90%) ASP.NET
3 12 (2.67%) Zend Framework
4 10 (2.23%) ASP.NET MVC
4 10 (2.23%) ASP.NET Web API
4 10 (2.23%) REST
4 10 (2.23%) SOAP
4 10 (2.23%) WCF
4 10 (2.23%) Web Services
4 10 (2.23%) XML
4 10 (2.23%) XSLT
5 6 (1.34%) LAMP
6 4 (0.89%) ASP.NET MVC 4
7 3 (0.67%) WPF
8 2 (0.45%) CSS
8 2 (0.45%) HTML
8 2 (0.45%) jQuery
8 2 (0.45%) JSON
8 2 (0.45%) Kendo UI
9 1 (0.22%) Flash
Miscellaneous
1 177 (39.42%) Data Centre
2 101 (22.49%) CMDB
3 62 (13.81%) Computer Science
4 41 (9.13%) Analytical Skills
5 19 (4.23%) Life Science
5 19 (4.23%) Statistics
6 18 (4.01%) Public Cloud
7 13 (2.90%) Mobile App
8 11 (2.45%) Security Operations Centre
9 9 (2.00%) Blackberry
9 9 (2.00%) Virtual Team
10 6 (1.34%) Clustering
10 6 (1.34%) e-Learning
11 3 (0.67%) Management Information System
11 3 (0.67%) Video Conferencing
12 2 (0.45%) Data Integration
13 1 (0.22%) Data Structures
13 1 (0.22%) Fat Client
13 1 (0.22%) Online Banking
13 1 (0.22%) Social Media
Operating Systems
1 43 (9.58%) Linux
2 28 (6.24%) Windows
3 25 (5.57%) Unix
4 6 (1.34%) AIX
4 6 (1.34%) Red Hat Enterprise Linux
4 6 (1.34%) Solaris
4 6 (1.34%) SUSE
4 6 (1.34%) Windows 7
5 2 (0.45%) Windows Server
5 2 (0.45%) Windows Server 2003
5 2 (0.45%) Windows Server 2008
5 2 (0.45%) Windows XP
6 1 (0.22%) Android
6 1 (0.22%) Apple iOS
6 1 (0.22%) BlackBerry OS
6 1 (0.22%) Mac OS X
Processes & Methodologies
1 265 (59.02%) ITIL
2 139 (30.96%) Continuous Improvement
3 130 (28.95%) Line Management
4 106 (23.61%) Service Management
5 84 (18.71%) Presales
6 70 (15.59%) Project Management
7 65 (14.48%) Requirements Analysis
8 63 (14.03%) Incident Management
9 60 (13.36%) People Management
10 59 (13.14%) Software Engineering
11 55 (12.25%) Stakeholder Management
12 51 (11.36%) PRINCE2
13 49 (10.91%) Service Design
14 48 (10.69%) TOGAF
15 46 (10.24%) Zachman Framework
16 45 (10.02%) Change Control
17 44 (9.80%) ITIL V3
17 44 (9.80%) Technical Architecture
18 42 (9.35%) Capacity Planning
19 41 (9.13%) Gantt Chart
Programming Languages
1 64 (14.25%) SQL
2 16 (3.56%) C#
2 16 (3.56%) PHP
3 10 (2.23%) XPath
4 6 (1.34%) Perl
4 6 (1.34%) Shell Script
5 4 (0.89%) T-SQL
6 2 (0.45%) JavaScript
7 1 (0.22%) Bash Shell
7 1 (0.22%) PowerShell
7 1 (0.22%) VB.NET
Qualifications
1 73 (16.26%) ITIL Certification
2 70 (15.59%) Degree
3 63 (14.03%) Security Cleared
4 48 (10.69%) ISEB
5 40 (8.91%) SC Cleared
6 38 (8.46%) PMP
7 36 (8.02%) PMI Certification
8 26 (5.79%) CCNA
8 26 (5.79%) Cisco Certification
9 21 (4.68%) BPSS Clearance
10 17 (3.79%) LPIC
11 6 (1.34%) PRINCE2 Certification
12 2 (0.45%) CISM
12 2 (0.45%) CISSP
13 1 (0.22%) BC Cleared
13 1 (0.22%) CCNP
13 1 (0.22%) CESG Certified Professional
13 1 (0.22%) CISA
13 1 (0.22%) DV Cleared
13 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 99 (22.05%) SLA
2 20 (4.45%) Disclosure Scotland
3 18 (4.01%) QA
4 3 (0.67%) ISO/IEC 27001
5 2 (0.45%) COBIT
5 2 (0.45%) ISO 9001
System Software
1 64 (14.25%) VMware Infrastructure
2 39 (8.69%) Virtual Machines
3 23 (5.12%) Active Directory
3 23 (5.12%) Firmware
4 2 (0.45%) Microsoft Virtual Server
4 2 (0.45%) Virtual Servers
5 1 (0.22%) XenServer
Systems Management
1 39 (8.69%) SCVMM
2 38 (8.46%) SCCM
3 37 (8.24%) SCOM
4 23 (5.12%) NetBackup
5 19 (4.23%) Tivoli
5 19 (4.23%) vRealize
6 17 (3.79%) Backup Exec
7 16 (3.56%) SCOrch
8 6 (1.34%) Oracle RMAN
8 6 (1.34%) Oracle ZFS
8 6 (1.34%) Tivoli Storage Manager
8 6 (1.34%) Unicenter
9 3 (0.67%) Nagios
Vendors
1 84 (18.71%) Microsoft
2 73 (16.26%) VMware
3 66 (14.70%) Citrix
4 64 (14.25%) Cisco
5 52 (11.58%) Remedy
6 51 (11.36%) HP
6 51 (11.36%) IBM
7 44 (9.80%) CheckPoint
7 44 (9.80%) Juniper
8 40 (8.91%) Oracle
9 25 (5.57%) BMC
10 23 (5.12%) NetApp
11 22 (4.90%) EMC
11 22 (4.90%) F5
12 21 (4.68%) Brocade
12 21 (4.68%) Fortinet
13 17 (3.79%) Red Hat
14 12 (2.67%) Zend
15 7 (1.56%) Huawei
16 6 (1.34%) CA
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £40k - 50k per year + great benefits
Posted: Yesterday
Birmingham
SCC
Posted: 2 days ago
Birmingham, West Midlands (County)
Uniting Ambition
Salary: £40k - 45k per year
Posted: 5 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - 70,000 (Plus Excellent Package!!)
Posted: Yesterday
Birmingham, West Midlands (County)
TEKsystems
Salary: £45000 - £60000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £40249.00 - £45280.00 per annum
Posted: 5 days ago