The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 48 40 33
Rank change year-on-year
-8 -7
Permanent jobs citing Service Delivery 103 96 87
As % of all permanent IT jobs located in Birmingham 4.43% 4.53% 5.06%
As % of the Processes & Methodologies category 5.50% 5.56% 7.13%
Number of salaries quoted 83 86 53
Average salary £55,000 £50,000 £42,500
Average salary % change year-on-year
+10.00% +17.64%
90% offered a salary of more than £27,600 £33,500 £35,000
10% offered a salary of more than £72,000 £62,500 £68,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1873 1727 1220
As % of all permanent IT jobs located in Birmingham 80.63% 81.50% 70.97%
Number of salaries quoted 1633 1559 1016
Average salary £50,000 £45,000 £43,000
Average salary % change year-on-year
+11.11% +4.65%
90% offered a salary of more than £30,000 £28,000 £30,000
10% offered a salary of more than £70,000 £72,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 1 October 2014.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 October 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 91 (50.00%) ITIL
2 47 (25.82%) Service Management
3 36 (19.78%) Finance
4 32 (17.58%) SLA
5 30 (16.48%) Microsoft
6 29 (15.93%) Windows
7 20 (10.99%) Change Management
7 20 (10.99%) Degree
8 18 (9.89%) Incident Management
8 18 (9.89%) Cisco
9 17 (9.34%) Line Management
10 16 (8.79%) People Management
10 16 (8.79%) Telecoms
11 14 (7.69%) Active Directory
12 13 (7.14%) MS Office
12 13 (7.14%) Stakeholder Management
12 13 (7.14%) Coaching
13 12 (6.59%) ITIL Certification
14 11 (6.04%) WAN
14 11 (6.04%) VMware
14 11 (6.04%) Problem Management
14 11 (6.04%) SC Cleared
14 11 (6.04%) Security Cleared
14 11 (6.04%) Banking
15 10 (5.49%) Supplier Management
15 10 (5.49%) Statistics
15 10 (5.49%) Operations Management
15 10 (5.49%) Analytical Skills
15 10 (5.49%) ITIL V3
15 10 (5.49%) MS Excel

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 1 October 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.20%) SharePoint
2 3 (1.65%) CMS
3 2 (1.10%) MS Exchange
4 1 (0.55%) Apache
4 1 (0.55%) Tomcat
4 1 (0.55%) IIS
4 1 (0.55%) Exchange Server 2007
4 1 (0.55%) Exchange Server 2003
Applications
1 13 (7.14%) MS Office
2 10 (5.49%) MS Excel
3 5 (2.75%) SPSS
3 5 (2.75%) MS PowerPoint
Business Applications
1 6 (3.30%) assyst
2 2 (1.10%) Dynamics CRM
2 2 (1.10%) Remedy ITSM
2 2 (1.10%) SAP HR
2 2 (1.10%) SAP Payroll
Cloud Services
1 5 (2.75%) Cloud Computing
2 1 (0.55%) PaaS
2 1 (0.55%) IaaS
Communications & Networking
1 11 (6.04%) WAN
2 6 (3.30%) LAN
3 5 (2.75%) Wireless
3 5 (2.75%) VPN
3 5 (2.75%) DWDM
3 5 (2.75%) IP Telephony
4 4 (2.20%) PABX
5 3 (1.65%) Unified Communications
6 2 (1.10%) Nortel Meridian
6 2 (1.10%) Symposium
6 2 (1.10%) Firewall
7 1 (0.55%) TCP/IP
7 1 (0.55%) Internet
Database & Business Intelligence
1 1 (0.55%) Oracle Database
1 1 (0.55%) SQL Server Reporting Services
1 1 (0.55%) SQL Server Integration Services
General
1 36 (19.78%) Finance
2 16 (8.79%) Telecoms
3 11 (6.04%) Banking
4 5 (2.75%) Manufacturing
4 5 (2.75%) Billing
4 5 (2.75%) Marketing
5 4 (2.20%) Automotive
5 4 (2.20%) Legal
6 2 (1.10%) Local Government
6 2 (1.10%) Investment Banking
6 2 (1.10%) Back Office
7 1 (0.55%) Advertising
7 1 (0.55%) Retail
Job Titles
1 56 (30.77%) Service Manager
2 30 (16.48%) Delivery Manager
3 23 (12.64%) Services Delivery Manager
4 15 (8.24%) Infrastructure Manager
5 12 (6.59%) Analyst
6 11 (6.04%) Architect
7 10 (5.49%) IT Services Manager
7 10 (5.49%) Customer Services Manager
8 9 (4.95%) Head of Service Delivery
9 8 (4.40%) Data Centre Manager
10 6 (3.30%) Business Manager
10 6 (3.30%) Business Analyst
10 6 (3.30%) Infrastructure Engineer
11 5 (2.75%) Cisco Network Engineer
11 5 (2.75%) Data Manager
11 5 (2.75%) Cisco Engineer
11 5 (2.75%) Network Engineer
11 5 (2.75%) Head of Managed Services
11 5 (2.75%) Incident Manager
12 4 (2.20%) NOC Engineer
Libraries, Frameworks & Software Standards
1 1 (0.55%) HTML
1 1 (0.55%) Middleware
Miscellaneous
1 10 (5.49%) Statistics
1 10 (5.49%) Analytical Skills
2 7 (3.85%) Life Science
3 5 (2.75%) Replication
3 5 (2.75%) Management Information System
4 3 (1.65%) NHS
4 3 (1.65%) Thin Client
4 3 (1.65%) CMDB
4 3 (1.65%) Fat Client
4 3 (1.65%) Computer Science
5 2 (1.10%) Data Structures
5 2 (1.10%) Mathematics
5 2 (1.10%) EPoS
5 2 (1.10%) GIS
6 1 (0.55%) Clustering
6 1 (0.55%) Mainframe
6 1 (0.55%) RIA
6 1 (0.55%) Smart Meter
6 1 (0.55%) Enterprise Software
6 1 (0.55%) User Experience
Operating Systems
1 29 (15.93%) Windows
2 9 (4.95%) Linux
3 7 (3.85%) Windows Server 2003
3 7 (3.85%) Red Hat Enterprise Linux
4 3 (1.65%) UNIX
Processes & Methodologies
1 91 (50.00%) ITIL
2 47 (25.82%) Service Management
3 20 (10.99%) Change Management
4 18 (9.89%) Incident Management
5 17 (9.34%) Line Management
6 16 (8.79%) People Management
7 13 (7.14%) Stakeholder Management
7 13 (7.14%) Coaching
8 11 (6.04%) Problem Management
9 10 (5.49%) Supplier Management
9 10 (5.49%) Operations Management
9 10 (5.49%) ITIL V3
9 10 (5.49%) Project Management
10 9 (4.95%) Continuous Improvement
10 9 (4.95%) Mentoring
10 9 (4.95%) Server Monitoring
11 8 (4.40%) Infrastructure Management
12 7 (3.85%) Network Management
13 6 (3.30%) Logistics
13 6 (3.30%) Time Management
Programming Languages
1 9 (4.95%) SQL
2 6 (3.30%) C
3 2 (1.10%) VBA
4 1 (0.55%) PHP
4 1 (0.55%) T-SQL
4 1 (0.55%) ABAP
Qualifications
1 20 (10.99%) Degree
2 12 (6.59%) ITIL Certification
3 11 (6.04%) SC Cleared
3 11 (6.04%) Security Cleared
4 8 (4.40%) CCNA
4 8 (4.40%) Cisco Certification
5 5 (2.75%) CCNP
6 4 (2.20%) Microsoft Certification
7 2 (1.10%) ITIL Foundation Certificate
8 1 (0.55%) CISA
8 1 (0.55%) CISM
8 1 (0.55%) MCP
8 1 (0.55%) MCSE
8 1 (0.55%) A+ Certification
8 1 (0.55%) CISSP
8 1 (0.55%) ISEB
8 1 (0.55%) CGEIT
8 1 (0.55%) ISTQB Foundation Certification
8 1 (0.55%) ISTQB
Quality Assurance & Compliance
1 32 (17.58%) SLA
2 4 (2.20%) COBIT
2 4 (2.20%) QA
System Software
1 14 (7.69%) Active Directory
2 7 (3.85%) Microsoft Virtual Server
3 5 (2.75%) VMware Infrastructure
4 3 (1.65%) Firmware
5 1 (0.55%) vCloud
Systems Management
1 9 (4.95%) WSUS
2 1 (0.55%) SCOM
Vendors
1 30 (16.48%) Microsoft
2 18 (9.89%) Cisco
3 11 (6.04%) VMware
4 9 (4.95%) Remedy
5 7 (3.85%) Citrix
5 7 (3.85%) Red Hat
6 6 (3.30%) Nortel
7 4 (2.20%) HP
7 4 (2.20%) Avaya
7 4 (2.20%) Juniper
7 4 (2.20%) Business Objects
8 3 (1.65%) IBM
8 3 (1.65%) NetApp
8 3 (1.65%) Symantec
9 2 (1.10%) BMC
9 2 (1.10%) Oracle
9 2 (1.10%) SAP
10 1 (0.55%) BT
10 1 (0.55%) Sun
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £65000 - £75000 per annum + Benefits + Bonuses (115K ote)
Posted: 11 hours ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £50000 to £60000 per annum - Car + bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £45,000 to £55,000 per annum Car / Car Allowance + Bonus
Posted: 2 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £50000 to £65000 per annum - Excellent benefits
Posted: 2 days ago
Birmingham
QA Apprenticeships
Salary: £7,995 pa
Posted: 5 days ago
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £55000 - £65000 per annum + Car / Car Allowance
Posted: 6 days ago
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £55000 - £70000 per annum + Car
Posted: 6 days ago
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £60,000 to £80,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 6 days ago
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £45,000 to £60,000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Level 3
Salary: £35000 per annum
Posted: 8 days ago
Birmingham
Adria Solutions Ltd
Salary: £25000 - £29000 per annum
Posted: 15 days ago