The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 40 47 36
Rank change year-on-year
+7 -11
Permanent jobs citing Service Delivery 116 78 110
As % of all permanent IT jobs located in Birmingham 5.75% 4.11% 5.71%
As % of the Processes & Methodologies category 6.93% 5.24% 7.17%
Number of salaries quoted 87 70 94
Average salary £47,500 £55,000 £52,500
Average salary % change year-on-year
-13.63% +4.76%
90% offered a salary of more than £29,000 £32,500 £33,150
10% offered a salary of more than £67,500 £70,750 £70,000
UK excluding London average salary £45,000 £45,000 £43,250
% change year-on-year
- +4.04%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1674 1489 1535
As % of all permanent IT jobs located in Birmingham 82.95% 78.49% 79.70%
Number of salaries quoted 1366 1311 1342
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 7 July 2015.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 7 July 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 101 (48.10%) ITIL
2 41 (19.52%) Finance
3 40 (19.05%) Cisco
4 37 (17.62%) Service Management
5 32 (15.24%) Windows
5 32 (15.24%) Data Centre
6 31 (14.76%) Microsoft
6 31 (14.76%) Project Management
7 30 (14.29%) SLA
7 30 (14.29%) MS Excel
8 25 (11.90%) Cisco Certification
9 24 (11.43%) ITIL Certification
10 23 (10.95%) SAP
11 22 (10.48%) Incident Management
11 22 (10.48%) Problem Management
12 21 (10.00%) Active Directory
13 20 (9.52%) BGP
13 20 (9.52%) Change Management
13 20 (9.52%) Analytical Skills
14 19 (9.05%) MPLS
14 19 (9.05%) OSPF
14 19 (9.05%) WAN
14 19 (9.05%) LAN
15 18 (8.57%) Telecoms
15 18 (8.57%) VMware
15 18 (8.57%) Mentoring
16 17 (8.10%) Cisco IOS
16 17 (8.10%) PRINCE2
16 17 (8.10%) SQL
17 16 (7.62%) MS Office

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 7 July 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (5.71%) MS Exchange
2 7 (3.33%) Exchange Server 2010
3 5 (2.38%) Exchange Server 2007
4 2 (0.95%) Exchange Server 2013
4 2 (0.95%) Exchange Server 2003
5 1 (0.48%) SharePoint
5 1 (0.48%) OpenEdge
Applications
1 30 (14.29%) MS Excel
2 16 (7.62%) MS Office
3 3 (1.43%) MS Project
4 2 (0.95%) MS PowerPoint
5 1 (0.48%) Spreadsheet
Business Applications
1 3 (1.43%) assyst
2 2 (0.95%) Oracle EBS
3 1 (0.48%) Oracle HRMS
3 1 (0.48%) Tesseract
Cloud Services
1 2 (0.95%) Office 365
Communications & Networking
1 20 (9.52%) BGP
2 19 (9.05%) MPLS
2 19 (9.05%) OSPF
2 19 (9.05%) LAN
2 19 (9.05%) WAN
3 17 (8.10%) Cisco IOS
4 13 (6.19%) Wireless
4 13 (6.19%) VPN
4 13 (6.19%) Firewall
5 12 (5.71%) DNS
6 10 (4.76%) TCP/IP
7 9 (4.29%) VoIP
8 8 (3.81%) VLAN
8 8 (3.81%) Wireshark
8 8 (3.81%) Cisco ASA
9 7 (3.33%) IOS XR
9 7 (3.33%) NX-OS
10 6 (2.86%) Spanning Tree
10 6 (2.86%) Cisco Nexus
10 6 (2.86%) HSRP
Database & Business Intelligence
1 5 (2.38%) SQL Server
2 1 (0.48%) Oracle Reports
2 1 (0.48%) RDBMS
2 1 (0.48%) SQL Server 2005
2 1 (0.48%) SQL Server Integration Services
2 1 (0.48%) SQL Server Analysis Services
2 1 (0.48%) Oracle BI EE
2 1 (0.48%) SQL Server 2008
2 1 (0.48%) SQL Server 2012
2 1 (0.48%) Relational Database
Development Applications
1 1 (0.48%) Oracle Forms
General
1 41 (19.52%) Finance
2 18 (8.57%) Telecoms
3 16 (7.62%) Manufacturing
4 10 (4.76%) Marketing
5 9 (4.29%) Law
5 9 (4.29%) Legal
6 7 (3.33%) Banking
7 6 (2.86%) French Language
7 6 (2.86%) German Language
8 5 (2.38%) Retail
9 4 (1.90%) Electronics
9 4 (1.90%) Local Government
9 4 (1.90%) Publishing
10 2 (0.95%) Corporate Banking
11 1 (0.48%) Retail Banking
11 1 (0.48%) Billing
11 1 (0.48%) Advertising
Job Titles
1 35 (16.67%) Service Manager
2 34 (16.19%) Delivery Manager
3 29 (13.81%) Services Delivery Manager
4 17 (8.10%) Team Leader
5 15 (7.14%) Architect
6 14 (6.67%) Analyst
6 14 (6.67%) Support Engineer
7 13 (6.19%) 2nd Line Support
7 13 (6.19%) Desktop Support
8 12 (5.71%) Project Manager
8 12 (5.71%) Network Engineer
9 11 (5.24%) Consultant
10 8 (3.81%) Senior Consultant
10 8 (3.81%) Systems Manager
10 8 (3.81%) Support Team Leader
10 8 (3.81%) Business Systems Manager
10 8 (3.81%) Business Manager
10 8 (3.81%) Desktop Support Team Leader
10 8 (3.81%) Desktop Team Leader
10 8 (3.81%) Service Architect
Libraries, Frameworks & Software Standards
1 2 (0.95%) .NET
1 2 (0.95%) .NET Framework
2 1 (0.48%) Application Packaging
2 1 (0.48%) HTML
Miscellaneous
1 32 (15.24%) Data Centre
2 20 (9.52%) Analytical Skills
3 13 (6.19%) Life Science
3 13 (6.19%) Blackberry
4 12 (5.71%) Management Information System
5 8 (3.81%) User Experience
6 5 (2.38%) Video Conferencing
6 5 (2.38%) Replication
7 3 (1.43%) Clustering
8 2 (0.95%) Handset
8 2 (0.95%) FMCG
9 1 (0.48%) Foreign Exchange (FX)
9 1 (0.48%) EPoS
9 1 (0.48%) EFT
9 1 (0.48%) E-Learning
9 1 (0.48%) Statistics
9 1 (0.48%) Computer Science
Operating Systems
1 32 (15.24%) Windows
2 13 (6.19%) Windows 7
3 7 (3.33%) Windows Server 2012
3 7 (3.33%) Windows Server 2003
3 7 (3.33%) Windows Server 2008
4 5 (2.38%) Windows XP
5 4 (1.90%) Linux
6 3 (1.43%) UNIX
7 2 (0.95%) Solaris
Processes & Methodologies
1 101 (48.10%) ITIL
2 37 (17.62%) Service Management
3 31 (14.76%) Project Management
4 22 (10.48%) Incident Management
4 22 (10.48%) Problem Management
5 20 (9.52%) Change Management
6 18 (8.57%) Mentoring
7 17 (8.10%) PRINCE2
8 16 (7.62%) ERP
8 16 (7.62%) Stakeholder Management
8 16 (7.62%) Continuous Improvement
9 13 (6.19%) Change Control
10 12 (5.71%) Time Management
10 12 (5.71%) Business Analysis
11 11 (5.24%) Coaching
11 11 (5.24%) People Management
11 11 (5.24%) Line Management
12 8 (3.81%) SDLC
12 8 (3.81%) Performance Management
12 8 (3.81%) Load Balancing
Programming Languages
1 17 (8.10%) SQL
2 5 (2.38%) Java
3 2 (0.95%) C
3 2 (0.95%) C#
4 1 (0.48%) JavaScript
4 1 (0.48%) PL/SQL
4 1 (0.48%) VBA
4 1 (0.48%) PowerShell
Qualifications
1 25 (11.90%) Cisco Certification
2 24 (11.43%) ITIL Certification
3 15 (7.14%) CCNP
4 13 (6.19%) CCNA
5 12 (5.71%) Degree
6 10 (4.76%) Security Cleared
7 9 (4.29%) CCIE
8 7 (3.33%) SC Cleared
9 4 (1.90%) PRINCE2 Certification
10 3 (1.43%) JNCIP
10 3 (1.43%) PMP
10 3 (1.43%) PMI Certification
10 3 (1.43%) BC Cleared
11 2 (0.95%) CCSE
11 2 (0.95%) ISEB
12 1 (0.48%) Microsoft Certification
12 1 (0.48%) ISEB Practitioner
12 1 (0.48%) MCTS
12 1 (0.48%) MCITP
12 1 (0.48%) ISTQB
Quality Assurance & Compliance
1 30 (14.29%) SLA
2 4 (1.90%) QA
3 3 (1.43%) ISO/IEC 27001
4 2 (0.95%) PMBOK
5 1 (0.48%) COBIT
5 1 (0.48%) ISO 9001
System Software
1 21 (10.00%) Active Directory
2 10 (4.76%) Hyper-V
3 5 (2.38%) VMware Infrastructure
4 2 (0.95%) vSphere
4 2 (0.95%) VMware ESX
4 2 (0.95%) Microsoft Virtual Server
Systems Management
1 8 (3.81%) SCCM
2 1 (0.48%) CiscoWorks
Vendors
1 40 (19.05%) Cisco
2 31 (14.76%) Microsoft
3 23 (10.95%) SAP
4 18 (8.57%) VMware
5 15 (7.14%) F5
6 14 (6.67%) Juniper
6 14 (6.67%) Oracle
7 12 (5.71%) CheckPoint
8 11 (5.24%) Riverbed
9 10 (4.76%) Avaya
10 9 (4.29%) HP
11 8 (3.81%) PeopleSoft
12 6 (2.86%) Citrix
12 6 (2.86%) IBM
13 4 (1.90%) Remedy
14 3 (1.43%) Mitel
15 2 (0.95%) Dell
15 2 (0.95%) Sourcefire
15 2 (0.95%) Fortinet
15 2 (0.95%) CollabNet
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 17 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £40000.00 - £48000.00 per annum
Posted: Yesterday
Birmingham
Capita - ITIN
Salary: £17000 - £19000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
CGI
Salary: £50000 - £60000 per annum + benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
CGI
Salary: £50000 - £60000 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
ISL
Posted: 6 days ago
Birmingham, West Midlands (County)
Randstad Technologies
Salary: £35000.00 - £52000.00 per annum + Great Bonus, O/T, Health, Bens
Posted: 6 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £50000.00 - £60000.00 per annum
Posted: 7 days ago
Birmingham, West Midlands (County)
ComputaCenter
Salary: flexible benefits scheme
Posted: 12 days ago
Birmingham, West Midlands (County)
CGI
Salary: £45000 - £52000 per annum + benefits
Posted: 12 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £60,000 to £75,000 per annum Plus Car / Allowance & Bonus
Posted: 14 days ago
Birmingham or Farnborough or Manchester
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 19 days ago
Birmingham, West Midlands (County)
SCC
Posted: 22 days ago
Birmingham
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 25 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £40,000 to £45,000 per annum
Posted: 27 days ago