Birmingham Service Delivery Jobs

This section looks at the demand for Services Delivery skills within the Birmingham region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 July 2008 with a comparison to the same period last year.

Services Delivery
Location Aberdeen Abingdon Aldershot Avon Aylesbury Barking Barnet Barrow-in-Furness Basingstoke Bath Beaconsfield Bedford Bedfordshire Belfast Berkshire Birmingham Borehamwood Bracknell Bradford Brentwood Bridgend Brighton Bristol Bromley Buckinghamshire Burnley Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cannock Canterbury Cardiff Carlisle Cheadle Chelmsford Cheltenham Chertsey Chesham Cheshire Chester Chesterfield Chippenham Cirencester City of London Clapham Corsham County Antrim County Londonderry Coventry Crawley Crewe Croydon Cumbria Darlington Dartford Derby Derbyshire Docklands, London Doncaster Dorset Dudley Durham East Grinstead East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Fareham Farnborough Farnham Feltham Fife Folkestone Gatwick Glasgow Gloucester Gloucestershire Guildford Hammersmith Hampshire Harrogate Hartfield Haverhill Hemel Hempstead Hendon Herefordshire Hertford Hertfordshire High Wycombe Highlands Home Counties Horsham Hounslow Hull Ipswich Isle of Wight Iver Kent Kingston Upon Thames Knutsford Lancashire Leamington Spa Leatherhead Leeds Leicester Leicestershire Lincolnshire Liverpool Livingston London Luton Lytham St Annes M4 Corridor Maidenhead Manchester Market Drayton Matlock Merseyside Middlesex Midlands Milton Keynes Mitcheldean Newbury Newcastle Newcastle Upon Tyne Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Northolt Norwich Nottingham Nottinghamshire Oldham Oxford Oxfordshire Peterborough Poole Portsmouth Potters Bar Prescot Preston Reading Redhill Rotherham Rugby Runcorn Ryde Sale Salford Salisbury Scarborough Scotland Scunthorpe Sevenoaks Sheffield Shepton Mallet Shropshire Sidcup Slough Solihull Somerset South Croydon South East South Wales South West South Yorkshire Southampton Southport St Albans Staffordshire Staines Stevenage Stockport Stoke-on-Trent Street Suffolk Surbiton Surrey Sussex Swansea Swindon Tadworth Telford Thame Thames Valley Trowbridge Twickenham Tyne and Wear UK Ulverston Uxbridge Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City West Bromwich West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Westminster Weybridge Wiltshire Wimbledon Windsor Woking Wokingham Wolverhampton Yeovil York Yorkshire	3 months to 23 Jul 2008	Same period last year
Rank	44	56
Rank change on same period last year	+12
Matching permanent IT job ads	121	84
As % of all UK permanent IT job ads sampled	0.064 %	0.034 %
As % of the category below	6.385 %	5.416 %
Salaries quoted	93	80
Average minimum salary	£42,699	£51,288
Average salary	£46,747	£56,450
% change on same period last year	-17.18 %
Average maximum salary	£50,796	£61,613
UK excluding London average salary	£44,193	£45,160
% change on same period last year	-2.14 %
Processes & Methodologies Birmingham
Matching permanent IT job ads	1895	1551
As % of all UK permanent IT job ads sampled	0.997 %	0.637 %
Salaries quoted	1656	1286
Average minimum salary	£38,574	£40,454
Average salary	£43,044	£44,658
% change on same period last year	-3.61 %
Average maximum salary	£47,513	£48,861
UK excluding London average salary	£42,578	£44,519
% change on same period last year	-4.36 %
Service Delivery West Midlands

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 23 July 2008.

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 July 2008, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 100 (40.32 %) ITIL 2 49 (19.76 %) SLA 3 39 (15.73 %) Finance 4 35 (14.11 %) Project Management 4 35 (14.11 %) Windows 5 31 (12.50 %) Microsoft 6 27 (10.89 %) Service Management 6 27 (10.89 %) SAP 7 25 (10.08 %) ISO27001 8 22 (8.871 %) PRINCE2 9 21 (8.468 %) MS Excel 10 20 (8.065 %) Linux 10 20 (8.065 %) Incident Management 11 17 (6.855 %) ITIL Certification 11 17 (6.855 %) Information Security

11 17 (6.855 %) Security Management 11 17 (6.855 %) Management Information System 11 17 (6.855 %) Degree 12 16 (6.452 %) Firewall 12 16 (6.452 %) SQL 13 15 (6.048 %) C 13 15 (6.048 %) Disaster Recovery 13 15 (6.048 %) Government 13 15 (6.048 %) Pensions 14 14 (5.645 %) Telecoms 14 14 (5.645 %) Business Intelligence 14 14 (5.645 %) SAP BI 15 13 (5.242 %) ABAP 16 12 (4.839 %) Oracle 16 12 (4.839 %) CRM

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 July 2008, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development 1 11 (4.435 %) XML 2 9 (3.629 %) HTML 2 9 (3.629 %) .NET 3 5 (2.016 %) ASP.NET 4 4 (1.613 %) CSS 4 4 (1.613 %) JSP 5 2 (0.806 %) J2EE 5 2 (0.806 %) XSLT 5 2 (0.806 %) EDI 5 2 (0.806 %) Middleware 6 1 (0.403 %) SAP XI 6 1 (0.403 %) .NET Framework 6 1 (0.403 %) SAP Business Workflow	Application Platforms 1 10 (4.032 %) MS Exchange 1 10 (4.032 %) Exchange Server 2003 2 6 (2.419 %) Lotus Notes 3 4 (1.613 %) MTS 3 4 (1.613 %) Exchange Server 2007 4 2 (0.806 %) Gentran 4 2 (0.806 %) SharePoint 5 1 (0.403 %) CMS 5 1 (0.403 %) SAP EP
Applications 1 21 (8.468 %) MS Excel 2 4 (1.613 %) MS Visio 3 2 (0.806 %) MS PowerPoint	Business Applications 1 6 (2.419 %) SAP CRM 2 4 (1.613 %) SAP FI/CO 2 4 (1.613 %) SAP CO 2 4 (1.613 %) SAP FI 3 3 (1.210 %) Remedy ITSM 3 3 (1.210 %) Remedy AR System 4 1 (0.403 %) Movex 4 1 (0.403 %) assyst
Communications & Networking 1 16 (6.452 %) Firewall 2 10 (4.032 %) LAN 3 7 (2.823 %) WAN 3 7 (2.823 %) Intrusion Detection 4 4 (1.613 %) TCP/IP 5 3 (1.210 %) VPN 5 3 (1.210 %) ATM 5 3 (1.210 %) Broadband 5 3 (1.210 %) Internet 5 3 (1.210 %) MPLS 5 3 (1.210 %) VLAN 5 3 (1.210 %) Network Security 5 3 (1.210 %) Frame Relay 6 2 (0.806 %) SSL 7 1 (0.403 %) SDH 7 1 (0.403 %) OSPF 7 1 (0.403 %) BGP 7 1 (0.403 %) DWDM 7 1 (0.403 %) BIG-IP 7 1 (0.403 %) Wireless	Database & Business Intelligence 1 14 (5.645 %) SAP BI 2 10 (4.032 %) SQL Server 3 2 (0.806 %) GIS 4 1 (0.403 %) SAP BW
Development Applications 1 3 (1.210 %) Rational Rose 2 1 (0.403 %) LSMW 2 1 (0.403 %) Oracle Forms	General 1 39 (15.73 %) Finance 2 15 (6.048 %) Government 2 15 (6.048 %) Pensions 3 14 (5.645 %) Telecoms 4 11 (4.435 %) Health 5 10 (4.032 %) Education 6 6 (2.419 %) Law 7 5 (2.016 %) Legal 7 5 (2.016 %) Insurance 8 4 (1.613 %) Retail 9 3 (1.210 %) Billing 9 3 (1.210 %) Banking 10 2 (0.806 %) Local Government 10 2 (0.806 %) Publishing 11 1 (0.403 %) Pharmaceutical 11 1 (0.403 %) Investment Banking 11 1 (0.403 %) Marketing 11 1 (0.403 %) Auditing
Job Titles 1 80 (32.26 %) Service Manager 2 50 (20.16 %) Delivery Manager 2 50 (20.16 %) Services Delivery Manager 3 44 (17.74 %) Analyst 4 29 (11.69 %) IT Manager 5 25 (10.08 %) Consultant 6 19 (7.661 %) Security Analyst 7 18 (7.258 %) SAP Consultant 7 18 (7.258 %) Senior Manager 7 18 (7.258 %) IT Services Manager 8 17 (6.855 %) Operations Analyst 9 16 (6.452 %) Senior Service Manager 10 15 (6.048 %) IT Services Delivery Manager 11 13 (5.242 %) Transition Manager 12 12 (4.839 %) SAP BI Consultant 12 12 (4.839 %) Business Intelligence Consultant 13 10 (4.032 %) Team Leader 14 9 (3.629 %) Project Manager 15 8 (3.226 %) Developer 15 8 (3.226 %) Operations Manager	Miscellaneous 1 17 (6.855 %) Management Information System 2 7 (2.823 %) Mainframe 3 5 (2.016 %) Blackberry 4 4 (1.613 %) Czech Language 5 3 (1.210 %) Slovak Language 6 2 (0.806 %) EPoS 6 2 (0.806 %) Clustering 6 2 (0.806 %) Computer Science 7 1 (0.403 %) AS400 7 1 (0.403 %) PMI
Operating Systems 1 35 (14.11 %) Windows 2 20 (8.065 %) Linux 3 5 (2.016 %) Windows XP 4 4 (1.613 %) Windows Server 2003 4 4 (1.613 %) Windows 2000 4 4 (1.613 %) UNIX 5 3 (1.210 %) AIX 6 1 (0.403 %) HPUX 6 1 (0.403 %) Solaris	Processes & Methodologies 1 100 (40.32 %) ITIL 2 35 (14.11 %) Project Management 3 27 (10.89 %) Service Management 4 22 (8.871 %) PRINCE2 5 20 (8.065 %) Incident Management 6 17 (6.855 %) Security Management 6 17 (6.855 %) Information Security 7 15 (6.048 %) Disaster Recovery 8 14 (5.645 %) Business Intelligence 9 12 (4.839 %) CRM 10 11 (4.435 %) Change Management 11 10 (4.032 %) Information Security Management 11 10 (4.032 %) ISMS 12 9 (3.629 %) Configuration Management 13 8 (3.226 %) Programme Management 13 8 (3.226 %) Business Continuity 13 8 (3.226 %) Risk Assessment 13 8 (3.226 %) Performance Management 13 8 (3.226 %) Strategic Planning 14 7 (2.823 %) Risk Analysis
Programming Languages 1 16 (6.452 %) SQL 2 15 (6.048 %) C 3 13 (5.242 %) ABAP 4 9 (3.629 %) Java 4 9 (3.629 %) JavaScript 5 6 (2.419 %) PL/SQL 6 5 (2.016 %) C# 6 5 (2.016 %) VB6 6 5 (2.016 %) VB 6 5 (2.016 %) VB.NET 7 3 (1.210 %) Delphi 8 2 (0.806 %) XPath	Qualifications 1 17 (6.855 %) ITIL Certification 1 17 (6.855 %) Degree 2 11 (4.435 %) CISSP 3 6 (2.419 %) Microsoft Certification 3 6 (2.419 %) CISM 4 5 (2.016 %) PMP 4 5 (2.016 %) PMI Certification 4 5 (2.016 %) Cisco Certification 4 5 (2.016 %) CCNP 4 5 (2.016 %) MCP 4 5 (2.016 %) MCSE 5 4 (1.613 %) MIIA 5 4 (1.613 %) QiCA 5 4 (1.613 %) CISMP 6 3 (1.210 %) PRINCE2 Certification 6 3 (1.210 %) ISEB 7 2 (0.806 %) CCNA 8 1 (0.403 %) CCIE 8 1 (0.403 %) MCSD
Quality Assurance & Compliance 1 49 (19.76 %) SLA 2 25 (10.08 %) ISO27001 3 6 (2.419 %) ISO9001 4 4 (1.613 %) QA 4 4 (1.613 %) BS25999 5 2 (0.806 %) Sarbanes-Oxley 6 1 (0.403 %) BS7799 6 1 (0.403 %) COBIT	System Software 1 5 (2.016 %) Active Directory 2 2 (0.806 %) Terminal Server
Systems Management 1 2 (0.806 %) Systems Management Server (SMS) 1 2 (0.806 %) SCOM	Vendors 1 31 (12.50 %) Microsoft 2 27 (10.89 %) SAP 3 12 (4.839 %) Oracle 4 7 (2.823 %) IBM 5 6 (2.419 %) Lotus 6 5 (2.016 %) Cisco 7 4 (1.613 %) Citrix 7 4 (1.613 %) Remedy 7 4 (1.613 %) VMware 8 3 (1.210 %) Borland 8 3 (1.210 %) Cognos 9 2 (0.806 %) Avaya 9 2 (0.806 %) Mitel 10 1 (0.403 %) BT 10 1 (0.403 %) BMC 10 1 (0.403 %) Interwoven