The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 37 42 58
Rank change year-on-year
+5 +16
Permanent jobs citing Service Delivery 106 78 62
As % of all permanent IT jobs located in Birmingham 5.82% 4.35% 3.60%
As % of the Processes & Methodologies category 6.97% 5.49% 4.70%
Number of salaries quoted 79 70 46
Average salary £45,000 £53,750 £48,750
Average salary % change year-on-year
-16.27% +10.25%
90% offered a salary of more than £29,000 £35,000 £30,000
10% offered a salary of more than £70,000 £65,250 £72,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1520 1420 1320
As % of all permanent IT jobs located in Birmingham 83.52% 79.15% 76.66%
Number of salaries quoted 1218 1242 1097
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £28,000 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 27 April 2015.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 April 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 91 (51.12%) ITIL
2 40 (22.47%) Windows
3 39 (21.91%) SLA
3 39 (21.91%) Service Management
4 34 (19.10%) Microsoft
5 29 (16.29%) Finance
6 28 (15.73%) Project Management
7 27 (15.17%) Active Directory
8 25 (14.04%) Incident Management
9 23 (12.92%) Problem Management
9 23 (12.92%) VMware
10 22 (12.36%) SQL
10 22 (12.36%) MS Excel
11 20 (11.24%) Windows 7
12 18 (10.11%) Cisco
12 18 (10.11%) ITIL Certification
13 17 (9.55%) Stakeholder Management
13 17 (9.55%) Change Management
13 17 (9.55%) Degree
14 16 (8.99%) Disaster Recovery
14 16 (8.99%) Blackberry
14 16 (8.99%) LAN
14 16 (8.99%) Mentoring
14 16 (8.99%) Coaching
15 15 (8.43%) SAP
15 15 (8.43%) Management Information System
15 15 (8.43%) Telecoms
15 15 (8.43%) Time Management
15 15 (8.43%) SCCM
15 15 (8.43%) Business Continuity

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 27 April 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (6.74%) MS Exchange
2 11 (6.18%) Exchange Server 2010
3 6 (3.37%) Exchange Server 2007
4 3 (1.69%) OpenEdge
4 3 (1.69%) Tomcat
5 2 (1.12%) Exchange Server 2003
5 2 (1.12%) Exchange Server 2013
6 1 (0.56%) Apache
6 1 (0.56%) SharePoint
Applications
1 22 (12.36%) MS Excel
2 12 (6.74%) MS Office
3 7 (3.93%) MS PowerPoint
4 1 (0.56%) Spreadsheet
Business Applications
1 3 (1.69%) Oracle EBS
1 3 (1.69%) assyst
2 2 (1.12%) Oracle EBS R12
3 1 (0.56%) Tesseract
Cloud Services
1 4 (2.25%) Office 365
Communications & Networking
1 16 (8.99%) LAN
2 14 (7.87%) DNS
2 14 (7.87%) Firewall
2 14 (7.87%) Wireless
3 13 (7.30%) VPN
4 11 (6.18%) WAN
5 9 (5.06%) DHCP
6 8 (4.49%) VoIP
6 8 (4.49%) TCP/IP
6 8 (4.49%) Cisco ASA
6 8 (4.49%) Wireshark
7 7 (3.93%) VLAN
8 6 (3.37%) MPLS
9 5 (2.81%) OSPF
9 5 (2.81%) BGP
9 5 (2.81%) EIGRP
9 5 (2.81%) PPP
9 5 (2.81%) Wi-Fi
9 5 (2.81%) Cisco IOS
9 5 (2.81%) Cisco Nexus
Database & Business Intelligence
1 12 (6.74%) SQL Server
2 6 (3.37%) SQL Server 2008
2 6 (3.37%) SQL Server 2012
3 3 (1.69%) Relational Database
3 3 (1.69%) RDBMS
3 3 (1.69%) SQL Server 2005
3 3 (1.69%) SQL Server Integration Services
3 3 (1.69%) SQL Server Analysis Services
4 1 (0.56%) Oracle Reports
Development Applications
1 1 (0.56%) Oracle Forms
General
1 29 (16.29%) Finance
2 15 (8.43%) Telecoms
3 12 (6.74%) Legal
4 11 (6.18%) Law
5 8 (4.49%) Marketing
6 6 (3.37%) French Language
6 6 (3.37%) German Language
7 3 (1.69%) Banking
8 2 (1.12%) Retail
8 2 (1.12%) Electronics
8 2 (1.12%) Manufacturing
9 1 (0.56%) Billing
9 1 (0.56%) Retail Banking
9 1 (0.56%) Corporate Banking
Job Titles
1 36 (20.22%) Service Manager
2 24 (13.48%) Services Delivery Manager
2 24 (13.48%) Team Leader
2 24 (13.48%) Delivery Manager
3 22 (12.36%) Analyst
4 16 (8.99%) Desktop Support
4 16 (8.99%) 2nd Line Support
5 14 (7.87%) Support Team Leader
5 14 (7.87%) Desktop Support Team Leader
5 14 (7.87%) Desktop Team Leader
6 12 (6.74%) Support Engineer
7 11 (6.18%) Architect
8 9 (5.06%) Business Manager
9 8 (4.49%) Service Desk Team Leader
9 8 (4.49%) Business Analyst
9 8 (4.49%) Business Systems Manager
9 8 (4.49%) Systems Manager
10 7 (3.93%) Support Manager
10 7 (3.93%) Project Manager
10 7 (3.93%) Customer Services Manager
Libraries, Frameworks & Software Standards
1 1 (0.56%) HTML
Miscellaneous
1 16 (8.99%) Blackberry
2 15 (8.43%) Management Information System
3 14 (7.87%) User Experience
3 14 (7.87%) Analytical Skills
4 9 (5.06%) Life Science
5 7 (3.93%) Replication
6 4 (2.25%) Clustering
7 3 (1.69%) Statistics
7 3 (1.69%) Handset
8 2 (1.12%) Foreign Exchange (FX)
8 2 (1.12%) Data Protection Act
8 2 (1.12%) Video Conferencing
9 1 (0.56%) CMDB
9 1 (0.56%) Mathematics
9 1 (0.56%) E-Learning
9 1 (0.56%) EPoS
9 1 (0.56%) EFT
Operating Systems
1 40 (22.47%) Windows
2 20 (11.24%) Windows 7
3 12 (6.74%) Windows Server 2003
3 12 (6.74%) Windows Server 2008
4 7 (3.93%) Windows Server 2012
5 5 (2.81%) UNIX
6 4 (2.25%) Android
6 4 (2.25%) Linux
7 3 (1.69%) Windows XP
7 3 (1.69%) CentOS
8 2 (1.12%) Red Hat Enterprise Linux
9 1 (0.56%) Windows Vista
Processes & Methodologies
1 91 (51.12%) ITIL
2 39 (21.91%) Service Management
3 28 (15.73%) Project Management
4 25 (14.04%) Incident Management
5 23 (12.92%) Problem Management
6 17 (9.55%) Stakeholder Management
6 17 (9.55%) Change Management
7 16 (8.99%) Disaster Recovery
7 16 (8.99%) Mentoring
7 16 (8.99%) Coaching
8 15 (8.43%) Business Continuity
8 15 (8.43%) Time Management
9 13 (7.30%) ERP
10 12 (6.74%) Business Analysis
11 11 (6.18%) PRINCE2
11 11 (6.18%) Change Control
12 10 (5.62%) Continuous Improvement
13 9 (5.06%) Business Continuity Planning
13 9 (5.06%) People Management
14 8 (4.49%) Line Management
Programming Languages
1 22 (12.36%) SQL
2 3 (1.69%) PowerShell
3 2 (1.12%) Shell Script
3 2 (1.12%) Java
4 1 (0.56%) JavaScript
4 1 (0.56%) VBA
4 1 (0.56%) Bash Shell
Qualifications
1 18 (10.11%) ITIL Certification
2 17 (9.55%) Degree
3 14 (7.87%) Security Cleared
4 10 (5.62%) SC Cleared
4 10 (5.62%) Cisco Certification
5 7 (3.93%) CCNA
6 5 (2.81%) CCNP
7 4 (2.25%) Microsoft Certification
8 3 (1.69%) CCSE
8 3 (1.69%) JNCIP
8 3 (1.69%) MCTS
8 3 (1.69%) MCITP
9 1 (0.56%) ISEB Practitioner
9 1 (0.56%) CISMP
9 1 (0.56%) PRINCE2 Practitioner
9 1 (0.56%) PRINCE2 Certification
9 1 (0.56%) CISM
9 1 (0.56%) MCSA
9 1 (0.56%) ISEB
9 1 (0.56%) CISSP
Quality Assurance & Compliance
1 39 (21.91%) SLA
2 7 (3.93%) ISO/IEC 27001
3 2 (1.12%) QA
4 1 (0.56%) ISO 9001
4 1 (0.56%) COBIT
System Software
1 27 (15.17%) Active Directory
2 8 (4.49%) VMware Infrastructure
3 7 (3.93%) Hyper-V
4 6 (3.37%) Microsoft Virtual Server
5 5 (2.81%) vSphere
6 3 (1.69%) VMware ESXi
7 2 (1.12%) VMware ESX
Systems Management
1 15 (8.43%) SCCM
2 1 (0.56%) CiscoWorks
Vendors
1 34 (19.10%) Microsoft
2 23 (12.92%) VMware
3 18 (10.11%) Cisco
4 15 (8.43%) SAP
5 11 (6.18%) Oracle
6 9 (5.06%) Avaya
7 7 (3.93%) HP
8 6 (3.37%) Juniper
9 5 (2.81%) PeopleSoft
9 5 (2.81%) IBM
10 4 (2.25%) Apple
10 4 (2.25%) CheckPoint
11 3 (1.69%) Red Hat
11 3 (1.69%) Citrix
11 3 (1.69%) Sourcefire
11 3 (1.69%) Fortinet
11 3 (1.69%) Remedy
11 3 (1.69%) F5
12 2 (1.12%) CollabNet
12 2 (1.12%) Mitel
Birmingham
Capita - ITIN
Salary: £18000 - £22000 per annum
Posted: 13 hours ago
Birmingham, West Midlands (County)
University of Birmingham
Salary: Competitive
Posted: 4 days ago
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £22000 - £26000 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Connectus
Salary: £25000 - £35000 per annum + Final Salaty Pension + More
Posted: 5 days ago
Birmingham, West Midlands (County)
Mortimer Bell International
Salary: £75000 - £80000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Search Consultancy
Posted: 6 days ago
Birmingham, West Midlands (County)
CGI
Salary: £40,000 - £48,000 per annum + benefits
Posted: 6 days ago
Birmingham
Capita - ITIN
Salary: £18000 - £22000 per annum
Posted: 7 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum
Posted: 7 days ago
Birmingham, West Midlands (County)
SCC
Posted: 8 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum
Posted: 13 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £40,000 to £50,000 per annum + Bonus + Car
Posted: 17 days ago
Birmingham
Quantica Technology - London
Salary: £30000 - £37000 per annum + Benefits
Posted: 20 days ago