The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 50 29 48
Rank change year-on-year
-21 +19
Permanent jobs citing Service Delivery 67 86 45
As % of all permanent IT jobs located in Birmingham 3.976% 5.858% 3.316%
As % of the Processes & Methodologies category 5.347% 8.473% 5.161%
Number of salaries quoted 53 64 37
Average salary £50,000 £50,000 £38,500
Average salary % change year-on-year
- +29.87%
90% offered a salary of more than £31,700 £32,500 £31,500
10% offered a salary of more than £70,000 £65,000 £71,000
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
All Processes & Methodologies
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1253 1015 872
As % of all permanent IT jobs located in Birmingham 74.36% 69.14% 64.26%
Number of salaries quoted 1056 888 750
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £29,000 £27,500 £28,000
10% offered a salary of more than £65,000 £70,000 £70,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
West Midlands

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Birmingham Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Birmingham Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 23 May 2013.

Birmingham Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 46 (33.82%) ITIL
2 37 (27.21%) Finance
3 36 (26.47%) SLA
4 32 (23.53%) Project Management
5 21 (15.44%) Degree
5 21 (15.44%) SAP
6 20 (14.71%) Microsoft
6 20 (14.71%) Change Management
7 18 (13.24%) Windows
8 17 (12.50%) Manufacturing
8 17 (12.50%) Banking
9 15 (11.03%) MS PowerPoint
10 13 (9.559%) Marketing
10 13 (9.559%) MS Excel
10 13 (9.559%) PRINCE2
11 12 (8.824%) SQL Server
12 11 (8.088%) Telecoms
12 11 (8.088%) Management Information System
12 11 (8.088%) Firewall
12 11 (8.088%) Active Directory
13 10 (7.353%) SAP HR
13 10 (7.353%) Service Management
13 10 (7.353%) SharePoint
13 10 (7.353%) Cisco
13 10 (7.353%) MS Visio
13 10 (7.353%) Incident Management
13 10 (7.353%) Time Management
13 10 (7.353%) Retail
13 10 (7.353%) SAP Payroll
14 9 (6.618%) Adobe Illustrator

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 9 (6.618%) .NET
2 5 (3.676%) Web Services
3 4 (2.941%) ASP.NET
3 4 (2.941%) WinForms
4 3 (2.206%) WCF
4 3 (2.206%) WPF
4 3 (2.206%) Razor View Engine
5 2 (1.471%) XML
5 2 (1.471%) J2EE
5 2 (1.471%) Oracle ADF
5 2 (1.471%) WebSphere
Application Platforms
1 10 (7.353%) SharePoint
2 7 (5.147%) MS Exchange
3 6 (4.412%) Exchange Server 2007
4 4 (2.941%) Exchange Server 2003
5 2 (1.471%) Lync
5 2 (1.471%) Exchange Server 2010
5 2 (1.471%) WebLogic
5 2 (1.471%) IIS
5 2 (1.471%) WebSphere MQ
6 1 (0.735%) SAS
Applications
1 15 (11.03%) MS PowerPoint
2 13 (9.559%) MS Excel
3 10 (7.353%) MS Visio
4 9 (6.618%) Adobe Illustrator
4 9 (6.618%) Photoshop
4 9 (6.618%) Acrobat
5 7 (5.147%) MS Office
6 1 (0.735%) MS Project
Business Applications
1 10 (7.353%) SAP HR
1 10 (7.353%) SAP Payroll
2 1 (0.735%) SAP HCM
Communications & Networking
1 11 (8.088%) Firewall
2 8 (5.882%) Ethernet
3 7 (5.147%) WAN
3 7 (5.147%) LAN
4 6 (4.412%) DNS
4 6 (4.412%) Internet
5 5 (3.676%) DHCP
5 5 (3.676%) TCP/IP
5 5 (3.676%) VPN
6 4 (2.941%) Wireless
7 3 (2.206%) SAN
7 3 (2.206%) MPLS
7 3 (2.206%) SSL
7 3 (2.206%) HTTP
7 3 (2.206%) Unified Communications
8 2 (1.471%) FWSM
8 2 (1.471%) Cisco ASA
8 2 (1.471%) NAS
8 2 (1.471%) SNMP
8 2 (1.471%) ADSL
Database & Business Intelligence
1 12 (8.824%) SQL Server
2 2 (1.471%) Oracle 8/8i
2 2 (1.471%) Oracle 10g
2 2 (1.471%) QlikView
2 2 (1.471%) Oracle 11g
3 1 (0.735%) MySQL
3 1 (0.735%) Data Warehouse
Development Applications
1 4 (2.941%) Visual Studio
2 2 (1.471%) JDeveloper
General
1 37 (27.21%) Finance
2 17 (12.50%) Manufacturing
2 17 (12.50%) Banking
3 13 (9.559%) Marketing
4 11 (8.088%) Telecoms
5 10 (7.353%) Retail
6 9 (6.618%) Billing
7 6 (4.412%) Investment Banking
7 6 (4.412%) Publishing
8 4 (2.941%) Advertising
8 4 (2.941%) Legal
9 3 (2.206%) Corporate Banking
9 3 (2.206%) Games
10 2 (1.471%) Financial Institution
10 2 (1.471%) French Language
10 2 (1.471%) German Language
11 1 (0.735%) Law
Job Titles
1 38 (27.94%) Service Manager
2 27 (19.85%) Services Delivery Manager
2 27 (19.85%) Delivery Manager
3 19 (13.97%) Consultant
4 10 (7.353%) Coordinator
4 10 (7.353%) IT Services Manager
5 8 (5.882%) Analyst
6 7 (5.147%) SAP Consultant
6 7 (5.147%) IT Services Delivery Manager
7 6 (4.412%) Architect
7 6 (4.412%) Senior Manager
7 6 (4.412%) SAP Payroll Consultant
7 6 (4.412%) Payroll Consultant
8 5 (3.676%) Information Management Consultant
8 5 (3.676%) Information Security Consultant
8 5 (3.676%) Technical Manager
8 5 (3.676%) Developer
8 5 (3.676%) Administrator
8 5 (3.676%) Security Consultant
8 5 (3.676%) Management Consultant
Miscellaneous
1 11 (8.088%) Management Information System
2 9 (6.618%) Graphic Design
3 3 (2.206%) Mathematics
3 3 (2.206%) Enterprise Software
4 2 (1.471%) CMDB
4 2 (1.471%) iPhone
5 1 (0.735%) Statistics
5 1 (0.735%) Blackberry
5 1 (0.735%) Open Source
5 1 (0.735%) SaaS
5 1 (0.735%) iPad
Operating Systems
1 18 (13.24%) Windows
2 8 (5.882%) UNIX
3 4 (2.941%) Windows Server 2008
3 4 (2.941%) Android
4 3 (2.206%) HPUX
4 3 (2.206%) Linux
4 3 (2.206%) Apple iOS
5 2 (1.471%) Windows Phone
6 1 (0.735%) Solaris
6 1 (0.735%) Windows 7
6 1 (0.735%) Windows 8
6 1 (0.735%) Windows Server 2012
Processes & Methodologies
1 46 (33.82%) ITIL
2 32 (23.53%) Project Management
3 20 (14.71%) Change Management
4 13 (9.559%) PRINCE2
5 10 (7.353%) Service Management
5 10 (7.353%) Incident Management
5 10 (7.353%) Time Management
6 9 (6.618%) Project Planning
7 8 (5.882%) Programme Management
7 8 (5.882%) Business Transformation
8 7 (5.147%) Continuous Improvement
8 7 (5.147%) Change Control
9 6 (4.412%) Disaster Recovery
9 6 (4.412%) Risk Management
9 6 (4.412%) Information Security
10 5 (3.676%) Business Continuity
10 5 (3.676%) ITSM
10 5 (3.676%) Information Security Management
10 5 (3.676%) Security Management
11 4 (2.941%) Product Management
Programming Languages
1 9 (6.618%) SQL
2 7 (5.147%) C#
3 4 (2.941%) ABAP
4 2 (1.471%) PL/SQL
5 1 (0.735%) Perl
5 1 (0.735%) VB
Qualifications
1 21 (15.44%) Degree
2 9 (6.618%) PMP
2 9 (6.618%) PMI Certification
3 8 (5.882%) Security Cleared
4 6 (4.412%) ITIL Certification
5 4 (2.941%) CCA
5 4 (2.941%) Citrix Certification
5 4 (2.941%) Cisco Certification
5 4 (2.941%) PRINCE2 Practitioner
6 3 (2.206%) SC Cleared
7 2 (1.471%) CCEE
7 2 (1.471%) CCAA
7 2 (1.471%) CCIA
7 2 (1.471%) MCSE
7 2 (1.471%) CISSP
7 2 (1.471%) CCSP
7 2 (1.471%) CCNP
7 2 (1.471%) CCDP
7 2 (1.471%) Microsoft Certification
7 2 (1.471%) CEH
Quality Assurance & Compliance
1 36 (26.47%) SLA
2 6 (4.412%) ISO/IEC 27001
3 4 (2.941%) QA
System Software
1 11 (8.088%) Active Directory
2 3 (2.206%) XenApp
2 3 (2.206%) Hyper-V
3 2 (1.471%) XenServer
3 2 (1.471%) XenDesktop
3 2 (1.471%) Terminal Server
4 1 (0.735%) VMware Infrastructure
4 1 (0.735%) Microsoft Virtual Server
Systems Management
1 4 (2.941%) SCOM
2 3 (2.206%) HP Data Protector
2 3 (2.206%) NetBackup
3 2 (1.471%) FortiGate
3 2 (1.471%) Oracle Enterprise Manager
3 2 (1.471%) WSUS
4 1 (0.735%) Backup Exec
Vendors
1 21 (15.44%) SAP
2 20 (14.71%) Microsoft
3 10 (7.353%) Cisco
4 9 (6.618%) Oracle
5 8 (5.882%) HP
6 7 (5.147%) Citrix
7 6 (4.412%) VMware
8 4 (2.941%) CheckPoint
9 3 (2.206%) Sybase
9 3 (2.206%) ProCurve
10 2 (1.471%) Aruba
10 2 (1.471%) NorthgateArinso
10 2 (1.471%) IBM
10 2 (1.471%) Sun
10 2 (1.471%) Empirix
10 2 (1.471%) NetApp
10 2 (1.471%) Baan
10 2 (1.471%) AppSense
10 2 (1.471%) 3Com
10 2 (1.471%) Brocade
Birmingham, West Midlands (County)
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to...
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 21 May 2013
Birmingham, West Midlands
Knowledge of Oracle, SQL, Unix, Linux, Perl Scripting and Sun Solaris are beneficial but not essential as is a background in bespoke application support... In this role, you...
Harvey Nash plc
Salary: £35000 - £40000 per annum + + bonus + benefits
Posted: 9 May 2013
Birmingham
The project is only 2 years old, has so far rolled out 250 applications, with a view to roll over another 7-800 applications over the next two...
Scope AT
Salary: £0 - £120,000+ per year
Posted: 13 May 2013
Birmingham, West Midlands (County)
You must have excellent network security experience of working in a large corporate or data centre/service delivery environment... The suitable candidate must be SC cleared or be...
Monarch Recruitment
Salary: £40000 to £50000 per annum - Excellent Benefits
Posted: 21 May 2013
Birmingham, West Midlands
You will ensure consistent and comprehensive support and management of Voice Trading platforms globally across the bank, and also to ensure the smooth operation of the trading platforms...
Scope AT Ltd
Salary: £35000 - £55000 per annum + benefits, bonus
Posted: 14 May 2013
Birmingham, West Midlands (County)
As the global SLM lead, you will be responsible for managing a team which has a responsibility to drive the bank's strategy by delivering an enterprise wide...
Aston Carter
Posted: 18 May 2013
Birmingham, West Midlands (County)
IT Business Engagement Manager - Product Marketing, PreSales - Birmingham / UK travel. Experienced IT professional with a strong sales, product management or presales background is needed by a FTSE market...
ISL
Salary: £33000.00 per annum
Posted: 17 May 2013