The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 20 39 52
Rank change year-on-year
+19 +13
Permanent jobs citing Service Delivery 202 119 79
As % of all permanent IT jobs located in Birmingham 8.56% 5.80% 4.13%
As % of the Processes & Methodologies category 10.00% 6.80% 4.90%
Number of salaries quoted 76 84 69
Median salary £42,765 £48,750 £55,000
Median salary % change year-on-year
-12.27% -11.36%
90% offered a salary of more than £22,500 £34,000 £29,800
10% offered a salary of more than £72,500 £67,500 £77,500
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2021 1750 1613
As % of all permanent IT jobs located in Birmingham 85.60% 85.32% 84.32%
Number of salaries quoted 1477 1429 1403
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £30,000 £29,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 23 July 2016.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Delivery.

1 211 (53.96%) ITIL
2 129 (32.99%) Data Centre
3 107 (27.37%) Continuous Improvement
4 99 (25.32%) Finance
5 96 (24.55%) Service Management
6 90 (23.02%) SLA
7 82 (20.97%) CMDB
8 79 (20.20%) MS Excel
9 74 (18.93%) Line Management
10 64 (16.37%) Microsoft
11 62 (15.86%) ITIL Certification
11 62 (15.86%) Degree
12 59 (15.09%) Stakeholder Management
13 58 (14.83%) assyst
14 57 (14.58%) Presales
14 57 (14.58%) SQL
15 53 (13.55%) Project Management
15 53 (13.55%) Retail
16 52 (13.30%) People Management
16 52 (13.30%) Incident Management
17 50 (12.79%) Publishing
18 48 (12.28%) SQL Server
19 47 (12.02%) Computer Science
20 45 (11.51%) Performance Management
20 45 (11.51%) Requirements Analysis
20 45 (11.51%) Linux
21 44 (11.25%) Oracle
21 44 (11.25%) TOGAF
21 44 (11.25%) Security Cleared
22 42 (10.74%) Software Engineering

Service Delivery
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (4.35%) BizTalk Server
2 16 (4.09%) IIS
3 13 (3.32%) Apache
4 9 (2.30%) SharePoint
5 7 (1.79%) Exchange Server 2013
6 6 (1.53%) MS Exchange
7 4 (1.02%) Blackberry Enterprise Server
7 4 (1.02%) Exchange Server 2010
7 4 (1.02%) Skype for Business
8 3 (0.77%) IBM Notes
9 2 (0.51%) Exchange Server 2003
10 1 (0.26%) CMS
10 1 (0.26%) Exchange Server 2007
10 1 (0.26%) SharePoint 2010
10 1 (0.26%) SharePoint 2013
Applications
1 79 (20.20%) MS Excel
2 34 (8.70%) MS Office
3 27 (6.91%) MS PowerPoint
4 2 (0.51%) MS Visio
5 1 (0.26%) Spreadsheet
Business Applications
1 58 (14.83%) assyst
2 11 (2.81%) Sentinel
3 10 (2.56%) Magento
4 4 (1.02%) Unit4 Business World
5 3 (0.77%) SAP SD
6 2 (0.51%) Dynamics NAV
6 2 (0.51%) SAP EHS
6 2 (0.51%) SAP ERP
Cloud Services
1 34 (8.70%) Microsoft Azure
2 27 (6.91%) PaaS
3 25 (6.39%) Amazon AWS
3 25 (6.39%) IaaS
4 23 (5.88%) Amazon EC2
5 12 (3.07%) Office 365
6 7 (1.79%) SaaS
Communications & Networking
1 20 (5.12%) Firewall
2 15 (3.84%) WAN
3 14 (3.58%) SAN
4 11 (2.81%) DNS
4 11 (2.81%) SSL
5 9 (2.30%) LAN
6 7 (1.79%) VPN
7 6 (1.53%) Telepresence
8 5 (1.28%) SMTP
9 4 (1.02%) Wi-Fi
10 3 (0.77%) IPsec
10 3 (0.77%) Skype
10 3 (0.77%) TCP/IP
11 2 (0.51%) Ethernet
11 2 (0.51%) Intrusion Detection
11 2 (0.51%) VLAN
12 1 (0.26%) ADSL
12 1 (0.26%) ATM
12 1 (0.26%) SMS
12 1 (0.26%) VoIP
Database & Business Intelligence
1 48 (12.28%) SQL Server
2 41 (10.49%) MySQL
3 29 (7.42%) DB2
4 3 (0.77%) Data Warehouse
4 3 (0.77%) SQL Server 2008
4 3 (0.77%) SQL Server Analysis Services
4 3 (0.77%) SQL Server Integration Services
4 3 (0.77%) SQL Server Reporting Services
5 2 (0.51%) Microsoft Analysis Services
5 2 (0.51%) SQL Server 2005
5 2 (0.51%) SQL Server 2014
6 1 (0.26%) Big Data
6 1 (0.26%) SQL Server 2012
Development Applications
1 16 (4.09%) Visual Studio
2 13 (3.32%) Git (software)
2 13 (3.32%) Subversion
2 13 (3.32%) Team Foundation Server
3 2 (0.51%) Hudson
General
1 99 (25.32%) Finance
2 53 (13.55%) Retail
3 50 (12.79%) Publishing
4 25 (6.39%) Manufacturing
5 11 (2.81%) Legal
6 7 (1.79%) Banking
7 6 (1.53%) Law
7 6 (1.53%) Local Government
8 4 (1.02%) Investment Banking
8 4 (1.02%) Marketing
9 3 (0.77%) Retail Banking
10 2 (0.51%) Telecoms
11 1 (0.26%) Advertising
11 1 (0.26%) Corporate Banking
Job Titles
1 53 (13.55%) Technical Specialist
2 43 (11.00%) Service Manager
3 42 (10.74%) Architect
4 41 (10.49%) Analyst
5 29 (7.42%) Support Manager
6 27 (6.91%) Developer
7 24 (6.14%) IT Manager
7 24 (6.14%) Senior Manager
8 21 (5.37%) Service Support Manager
9 20 (5.12%) Data Centre Engineer
9 20 (5.12%) Incident Manager
9 20 (5.12%) Major Incident Manager
9 20 (5.12%) Monitoring Engineer
9 20 (5.12%) Senior Incident Manager
10 19 (4.86%) Service Architect
10 19 (4.86%) Solutions Architect
11 15 (3.84%) Delivery Manager
11 15 (3.84%) Services Delivery Manager
12 10 (2.56%) IT Services Manager
13 9 (2.30%) Citrix Specialist
Libraries, Frameworks & Software Standards
1 25 (6.39%) .NET
2 16 (4.09%) ASP.NET
3 15 (3.84%) LAMP
4 13 (3.32%) ASP.NET Web API
4 13 (3.32%) REST
4 13 (3.32%) SOAP
4 13 (3.32%) WCF
4 13 (3.32%) Web Services
4 13 (3.32%) XML
4 13 (3.32%) XSLT
5 12 (3.07%) ASP.NET MVC
6 10 (2.56%) Zend Framework
7 6 (1.53%) ASP.NET MVC 4
8 3 (0.77%) WPF
9 2 (0.51%) CGI
9 2 (0.51%) CSS
9 2 (0.51%) HTML
9 2 (0.51%) jQuery
9 2 (0.51%) JSON
9 2 (0.51%) Kendo UI
Miscellaneous
1 129 (32.99%) Data Centre
2 82 (20.97%) CMDB
3 47 (12.02%) Computer Science
4 41 (10.49%) Analytical Skills
5 26 (6.65%) Statistics
6 21 (5.37%) Life Science
7 19 (4.86%) Mobile App
8 18 (4.60%) Virtual Team
9 13 (3.32%) Clustering
10 9 (2.30%) Blackberry
11 7 (1.79%) e-Learning
11 7 (1.79%) Public Cloud
12 6 (1.53%) Management Information System
12 6 (1.53%) Video Conferencing
13 2 (0.51%) Data Integration
13 2 (0.51%) Data Structures
13 2 (0.51%) Security Operations Centre
13 2 (0.51%) VLE
14 1 (0.26%) Data Extraction
14 1 (0.26%) Social Media
Operating Systems
1 45 (11.51%) Linux
2 38 (9.72%) Windows
3 34 (8.70%) Unix
4 14 (3.58%) Solaris
5 13 (3.32%) AIX
5 13 (3.32%) Red Hat Enterprise Linux
5 13 (3.32%) SUSE
6 8 (2.05%) Windows Server
7 5 (1.28%) Windows 7
8 3 (0.77%) Apple iOS
8 3 (0.77%) Windows Server 2003
8 3 (0.77%) Windows Server 2008
8 3 (0.77%) Windows XP
9 2 (0.51%) Android
10 1 (0.26%) BlackBerry OS
10 1 (0.26%) Mac OS X
10 1 (0.26%) Windows Mobile
Processes & Methodologies
1 211 (53.96%) ITIL
2 107 (27.37%) Continuous Improvement
3 96 (24.55%) Service Management
4 74 (18.93%) Line Management
5 59 (15.09%) Stakeholder Management
6 57 (14.58%) Presales
7 53 (13.55%) Project Management
8 52 (13.30%) Incident Management
8 52 (13.30%) People Management
9 45 (11.51%) Performance Management
9 45 (11.51%) Requirements Analysis
10 44 (11.25%) TOGAF
11 42 (10.74%) Software Engineering
12 38 (9.72%) Technical Architecture
13 37 (9.46%) Zachman Framework
14 36 (9.21%) Capacity Planning
14 36 (9.21%) Change Management
14 36 (9.21%) PRINCE2
14 36 (9.21%) Service Design
15 33 (8.44%) Customer Engagement
Programming Languages
1 57 (14.58%) SQL
2 21 (5.37%) C#
3 17 (4.35%) PHP
4 13 (3.32%) Perl
4 13 (3.32%) Shell Script
4 13 (3.32%) XPath
5 5 (1.28%) T-SQL
6 2 (0.51%) JavaScript
6 2 (0.51%) VB.NET
7 1 (0.26%) Bash Shell
7 1 (0.26%) Korn
7 1 (0.26%) PL/SQL
7 1 (0.26%) PowerShell
Qualifications
1 62 (15.86%) Degree
1 62 (15.86%) ITIL Certification
2 44 (11.25%) Security Cleared
3 40 (10.23%) ISEB
4 30 (7.67%) SC Cleared
5 24 (6.14%) PMP
6 22 (5.63%) PMI Certification
7 14 (3.58%) Cisco Certification
8 11 (2.81%) BPSS Clearance
9 10 (2.56%) CCNA
10 8 (2.05%) LPIC
10 8 (2.05%) Microsoft Certification
11 6 (1.53%) CISSP
12 5 (1.28%) MCSE
12 5 (1.28%) PRINCE2 Certification
13 3 (0.77%) CCIE
14 2 (0.51%) CCNP
14 2 (0.51%) PRINCE2 Practitioner
15 1 (0.26%) BC Cleared
15 1 (0.26%) VCDX
Quality Assurance & Compliance
1 90 (23.02%) SLA
2 20 (5.12%) QA
3 11 (2.81%) Disclosure Scotland
4 5 (1.28%) ISO/IEC 27001
5 4 (1.02%) COBIT
5 4 (1.02%) ISO 9001
6 1 (0.26%) Sarbanes-Oxley
System Software
1 35 (8.95%) VMware Infrastructure
2 23 (5.88%) Virtual Machines
3 21 (5.37%) Firmware
4 14 (3.58%) Active Directory
5 1 (0.26%) Hyper-V
5 1 (0.26%) Microsoft Virtual Server
5 1 (0.26%) Virtual Servers
5 1 (0.26%) XenServer
Systems Management
1 29 (7.42%) SCCM
2 28 (7.16%) SCOM
3 23 (5.88%) SCVMM
4 21 (5.37%) NetBackup
5 20 (5.12%) Tivoli
6 13 (3.32%) Oracle RMAN
6 13 (3.32%) Oracle ZFS
6 13 (3.32%) Tivoli Storage Manager
6 13 (3.32%) Unicenter
7 9 (2.30%) vRealize
8 8 (2.05%) Backup Exec
9 6 (1.53%) SCOrch
10 1 (0.26%) Cisco CUCM
10 1 (0.26%) Control-M
10 1 (0.26%) ITRS Geneos
Vendors
1 64 (16.37%) Microsoft
2 44 (11.25%) Oracle
3 41 (10.49%) Cisco
3 41 (10.49%) VMware
4 39 (9.97%) Remedy
5 37 (9.46%) Citrix
5 37 (9.46%) IBM
6 26 (6.65%) HP
7 25 (6.39%) Juniper
8 22 (5.63%) CheckPoint
9 17 (4.35%) NetApp
10 16 (4.09%) BMC
10 16 (4.09%) EMC
11 13 (3.32%) CA
11 13 (3.32%) Sun
11 13 (3.32%) Veritas
12 10 (2.56%) SAP
12 10 (2.56%) Zend
13 8 (2.05%) Red Hat
14 6 (1.53%) Avaya
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Salary: Market rate
Posted: Yesterday
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