The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 43 43 54
Rank change year-on-year
0 +11
Permanent jobs citing Service Delivery 106 87 59
As % of all permanent IT jobs located in Birmingham 5.12% 4.60% 3.55%
As % of the Processes & Methodologies category 6.17% 5.75% 4.82%
Number of salaries quoted 98 81 47
Average salary £51,250 £45,000 £50,000
Average salary % change year-on-year
+13.88% -10.00%
90% offered a salary of more than £30,000 £34,000 £32,700
10% offered a salary of more than £70,000 £60,000 £70,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1719 1512 1223
As % of all permanent IT jobs located in Birmingham 83.00% 79.92% 73.54%
Number of salaries quoted 1551 1341 1060
Average salary £44,000 £43,500 £45,000
Average salary % change year-on-year
+1.14% -3.33%
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £70,000 £65,000 £64,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 18 December 2014.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 18 December 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 104 (53.61%) ITIL
2 49 (25.26%) Service Management
3 39 (20.10%) Microsoft
4 38 (19.59%) SLA
5 34 (17.53%) Change Management
6 31 (15.98%) Incident Management
7 28 (14.43%) Coaching
8 27 (13.92%) Degree
8 27 (13.92%) Windows
9 25 (12.89%) SQL
10 23 (11.86%) Problem Management
11 22 (11.34%) Finance
12 21 (10.82%) VMware
12 21 (10.82%) Disaster Recovery
12 21 (10.82%) MS Excel
13 20 (10.31%) Security Cleared
14 19 (9.79%) Business Continuity
15 18 (9.28%) SC Cleared
16 17 (8.76%) Life Science
16 17 (8.76%) Analytical Skills
17 16 (8.25%) People Management
17 16 (8.25%) Supplier Management
17 16 (8.25%) Cisco
18 14 (7.22%) Telecoms
18 14 (7.22%) MS PowerPoint
19 13 (6.70%) Active Directory
19 13 (6.70%) ITIL Certification
20 12 (6.19%) Business Continuity Planning
21 11 (5.67%) Project Management
21 11 (5.67%) BCP

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 December 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (3.09%) MS Exchange
1 6 (3.09%) Exchange Server 2010
2 4 (2.06%) Tomcat
3 3 (1.55%) Exchange Server 2007
4 2 (1.03%) OpenEdge
4 2 (1.03%) CMS
4 2 (1.03%) SharePoint
4 2 (1.03%) Apache
5 1 (0.52%) IIS
Applications
1 21 (10.82%) MS Excel
2 14 (7.22%) MS PowerPoint
3 8 (4.12%) MS Office
4 5 (2.58%) SPSS
Business Applications
1 6 (3.09%) assyst
2 2 (1.03%) Remedy ITSM
2 2 (1.03%) Oracle EBS R12
2 2 (1.03%) SAP HR
2 2 (1.03%) Oracle EBS
2 2 (1.03%) SAP Payroll
Cloud Services
1 6 (3.09%) Cloud Computing
2 3 (1.55%) Office 365
Communications & Networking
1 10 (5.15%) LAN
2 9 (4.64%) WAN
3 6 (3.09%) VPN
3 6 (3.09%) Wireless
4 5 (2.58%) Firewall
5 4 (2.06%) PABX
5 4 (2.06%) DNS
5 4 (2.06%) DHCP
6 3 (1.55%) TCP/IP
7 2 (1.03%) DWDM
7 2 (1.03%) Symposium
7 2 (1.03%) IP Telephony
7 2 (1.03%) Nortel Meridian
7 2 (1.03%) Unified Communications
8 1 (0.52%) Wireshark
8 1 (0.52%) Network Security
8 1 (0.52%) Cisco ASA
8 1 (0.52%) FWSM
8 1 (0.52%) SSL
8 1 (0.52%) SAN
Database & Business Intelligence
1 8 (4.12%) SQL Server
2 6 (3.09%) SQL Server Integration Services
3 5 (2.58%) SQL Server 2008
3 5 (2.58%) SQL Server 2012
4 4 (2.06%) SQL Server Reporting Services
5 2 (1.03%) SQL Server 2005
5 2 (1.03%) RDBMS
5 2 (1.03%) Relational Database
5 2 (1.03%) SQL Server Analysis Services
General
1 22 (11.34%) Finance
2 14 (7.22%) Telecoms
3 6 (3.09%) Banking
4 5 (2.58%) Billing
5 4 (2.06%) Legal
6 2 (1.03%) Retail
6 2 (1.03%) Investment Banking
7 1 (0.52%) Local Government
7 1 (0.52%) Marketing
7 1 (0.52%) Back Office
7 1 (0.52%) Manufacturing
7 1 (0.52%) Advertising
Job Titles
1 51 (26.29%) Service Manager
2 32 (16.49%) Delivery Manager
3 28 (14.43%) Services Delivery Manager
4 27 (13.92%) Analyst
5 17 (8.76%) Customer Services Manager
6 13 (6.70%) Business Analyst
6 13 (6.70%) Infrastructure Manager
7 12 (6.19%) Data Centre Manager
7 12 (6.19%) Head of Service Delivery
8 9 (4.64%) Team Leader
9 7 (3.61%) Business Manager
9 7 (3.61%) Data Manager
9 7 (3.61%) Support Analyst
10 6 (3.09%) Desktop Support
10 6 (3.09%) Change Manager
10 6 (3.09%) Business Change Manager
10 6 (3.09%) DBA
10 6 (3.09%) Change Analyst
10 6 (3.09%) Service Desk Team Leader
10 6 (3.09%) Business Change Analyst
Libraries, Frameworks & Software Standards
1 1 (0.52%) HTML
1 1 (0.52%) Middleware
Miscellaneous
1 17 (8.76%) Life Science
1 17 (8.76%) Analytical Skills
2 10 (5.15%) Management Information System
3 9 (4.64%) Statistics
4 5 (2.58%) CMDB
5 3 (1.55%) Fat Client
5 3 (1.55%) Computer Science
5 3 (1.55%) Replication
5 3 (1.55%) Thin Client
5 3 (1.55%) Blackberry
5 3 (1.55%) User Experience
6 2 (1.03%) Data Structures
6 2 (1.03%) Foreign Exchange (FX)
6 2 (1.03%) GIS
6 2 (1.03%) Data Protection Act
6 2 (1.03%) Mathematics
7 1 (0.52%) FMCG
7 1 (0.52%) Smart Meter
7 1 (0.52%) NHS
7 1 (0.52%) Mainframe
Operating Systems
1 27 (13.92%) Windows
2 6 (3.09%) Linux
2 6 (3.09%) Windows Server 2003
2 6 (3.09%) UNIX
3 5 (2.58%) Windows Server 2008
3 5 (2.58%) Windows 7
4 3 (1.55%) CentOS
4 3 (1.55%) Red Hat Enterprise Linux
4 3 (1.55%) Android
5 2 (1.03%) Windows Vista
5 2 (1.03%) Windows XP
Processes & Methodologies
1 104 (53.61%) ITIL
2 49 (25.26%) Service Management
3 34 (17.53%) Change Management
4 31 (15.98%) Incident Management
5 28 (14.43%) Coaching
6 23 (11.86%) Problem Management
7 21 (10.82%) Disaster Recovery
8 19 (9.79%) Business Continuity
9 16 (8.25%) Supplier Management
9 16 (8.25%) People Management
10 12 (6.19%) Business Continuity Planning
11 11 (5.67%) Security Management
11 11 (5.67%) Project Management
11 11 (5.67%) BCP
12 10 (5.15%) Information Security
13 9 (4.64%) Mentoring
14 8 (4.12%) Line Management
14 8 (4.12%) Stakeholder Management
15 7 (3.61%) Time Management
16 6 (3.09%) Continuous Improvement
Programming Languages
1 25 (12.89%) SQL
2 5 (2.58%) C
3 4 (2.06%) T-SQL
4 2 (1.03%) VBA
4 2 (1.03%) Shell Script
4 2 (1.03%) PowerShell
5 1 (0.52%) Bash Shell
5 1 (0.52%) ABAP
5 1 (0.52%) PHP
Qualifications
1 27 (13.92%) Degree
2 20 (10.31%) Security Cleared
3 18 (9.28%) SC Cleared
4 13 (6.70%) ITIL Certification
5 7 (3.61%) Microsoft Certification
6 6 (3.09%) Cisco Certification
7 5 (2.58%) CCNA
8 3 (1.55%) CCNP
8 3 (1.55%) CISSP
8 3 (1.55%) CISM
9 2 (1.03%) MCTS
9 2 (1.03%) MCITP
10 1 (0.52%) ISTQB
10 1 (0.52%) CISA
10 1 (0.52%) CCSE
10 1 (0.52%) CISMP
10 1 (0.52%) JNCIP
10 1 (0.52%) A+ Certification
10 1 (0.52%) ISEB
10 1 (0.52%) MCP
Quality Assurance & Compliance
1 38 (19.59%) SLA
2 6 (3.09%) ISO/IEC 27001
3 2 (1.03%) QA
System Software
1 13 (6.70%) Active Directory
2 7 (3.61%) VMware Infrastructure
3 4 (2.06%) Microsoft Virtual Server
4 3 (1.55%) Hyper-V
4 3 (1.55%) vSphere
4 3 (1.55%) VMware ESXi
Systems Management
1 4 (2.06%) SCCM
Vendors
1 39 (20.10%) Microsoft
2 21 (10.82%) VMware
3 16 (8.25%) Cisco
4 9 (4.64%) Remedy
5 6 (3.09%) Juniper
6 5 (2.58%) Citrix
7 4 (2.06%) Avaya
7 4 (2.06%) Red Hat
7 4 (2.06%) Oracle
7 4 (2.06%) Business Objects
7 4 (2.06%) Nortel
8 3 (1.55%) HP
8 3 (1.55%) Apple
9 2 (1.03%) BMC
9 2 (1.03%) NetApp
9 2 (1.03%) SAP
9 2 (1.03%) IBM
9 2 (1.03%) Symantec
10 1 (0.52%) Sourcefire
10 1 (0.52%) Fortinet
Birmingham, West Midlands (County)
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
SCC
Posted: 6 days ago
Birmingham, West Midlands (County)
SCC
Posted: 6 days ago
Birmingham, West Midlands (County)
SCC
Posted: 7 days ago
Birmingham, West Midlands (County)
Vodafone
Salary: Competitive
Posted: 8 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £28500.00 per annum
Posted: 16 days ago