The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 43 58 37
Rank change year-on-year
+15 -21
Permanent jobs citing Service Delivery 79 61 76
As % of all permanent IT jobs located in Birmingham 4.36% 3.51% 5.23%
As % of the Processes & Methodologies category 5.71% 4.62% 7.32%
Number of salaries quoted 70 44 60
Average salary £51,250 £48,750 £51,500
Average salary % change year-on-year
+5.12% -5.33%
90% offered a salary of more than £34,850 £29,300 £32,500
10% offered a salary of more than £65,250 £69,250 £82,500
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1383 1319 1038
As % of all permanent IT jobs located in Birmingham 76.24% 75.85% 71.49%
Number of salaries quoted 1214 1094 910
Average salary £47,500 £45,000 £40,000
Average salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
West Midlands

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 18 April 2014.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 18 April 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 79 (56.03%) ITIL
2 48 (34.04%) Windows
3 42 (29.79%) Finance
4 29 (20.57%) Project Management
4 29 (20.57%) Microsoft
5 28 (19.86%) Active Directory
6 21 (14.89%) Service Management
7 20 (14.18%) SLA
8 19 (13.48%) Cisco
8 19 (13.48%) ITIL Certification
8 19 (13.48%) MS Office
9 18 (12.77%) Firewall
10 16 (11.35%) SharePoint
10 16 (11.35%) Cisco Certification
10 16 (11.35%) ITIL V3
11 15 (10.64%) Server Monitoring
11 15 (10.64%) WSUS
11 15 (10.64%) Operations Management
12 14 (9.93%) Incident Management
12 14 (9.93%) VMware
13 13 (9.22%) Linux
14 12 (8.51%) PRINCE2
14 12 (8.51%) SQL
15 11 (7.80%) Windows Server 2008
16 10 (7.09%) Degree
16 10 (7.09%) SQL Server
16 10 (7.09%) Microsoft Certification
16 10 (7.09%) CISSP
17 9 (6.38%) CheckPoint
17 9 (6.38%) Change Management

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 April 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 16 (11.35%) SharePoint
2 9 (6.38%) MS Exchange
3 4 (2.84%) Exchange Server 2010
4 3 (2.13%) IIS
4 3 (2.13%) IBM Notes
4 3 (2.13%) Apache
4 3 (2.13%) Tomcat
5 2 (1.42%) Exchange Server 2013
5 2 (1.42%) SharePoint 2013
5 2 (1.42%) Lync
5 2 (1.42%) SharePoint 2010
6 1 (0.71%) Exchange Server 2003
6 1 (0.71%) Exchange Server 2007
6 1 (0.71%) WorkSite
Applications
1 19 (13.48%) MS Office
2 5 (3.55%) MS Excel
2 5 (3.55%) InfoPath
3 1 (0.71%) MS Visio
3 1 (0.71%) Spreadsheet
Business Applications
1 4 (2.84%) Dynamics CRM
2 2 (1.42%) Agresso
3 1 (0.71%) SAP R/3
Cloud Services
1 2 (1.42%) IaaS
1 2 (1.42%) Office 365
1 2 (1.42%) PaaS
1 2 (1.42%) Microsoft Azure
Communications & Networking
1 18 (12.77%) Firewall
2 9 (6.38%) Network Security
2 9 (6.38%) Cisco ASA
3 8 (5.67%) WAN
4 7 (4.96%) Intranet
4 7 (4.96%) TCP/IP
4 7 (4.96%) VPN
5 6 (4.26%) DNS
5 6 (4.26%) DHCP
6 5 (3.55%) Wireless
6 5 (3.55%) Internet
6 5 (3.55%) Extranet
6 5 (3.55%) LAN
7 4 (2.84%) SSL
7 4 (2.84%) SMTP
7 4 (2.84%) MPLS
8 3 (2.13%) DWDM
8 3 (2.13%) IP Telephony
9 2 (1.42%) Unified Communications
10 1 (0.71%) SAN
Database & Business Intelligence
1 10 (7.09%) SQL Server
2 2 (1.42%) SQL Server 2012
2 2 (1.42%) Business Intelligence Development Studio
2 2 (1.42%) Oracle Database 12c
2 2 (1.42%) Oracle Database
2 2 (1.42%) SQL Server 2005
2 2 (1.42%) Microsoft Analysis Services
2 2 (1.42%) SQL Server Reporting Services
2 2 (1.42%) SQL Server 2008
2 2 (1.42%) SQL Server Analysis Services
2 2 (1.42%) Oracle Database 11g
2 2 (1.42%) SQL Server Integration Services
2 2 (1.42%) Oracle Database 10g
2 2 (1.42%) Data Warehouse
2 2 (1.42%) DTS
2 2 (1.42%) Oracle Reports
3 1 (0.71%) MySQL
3 1 (0.71%) SAP BW
General
1 42 (29.79%) Finance
2 7 (4.96%) Banking
3 6 (4.26%) Telecoms
4 5 (3.55%) Back Office
5 4 (2.84%) Billing
5 4 (2.84%) Local Government
5 4 (2.84%) Legal
6 2 (1.42%) Retail
6 2 (1.42%) Financial Institution
7 1 (0.71%) Manufacturing
7 1 (0.71%) Law
Job Titles
1 46 (32.62%) Service Manager
2 18 (12.77%) Delivery Manager
3 17 (12.06%) Services Delivery Manager
4 14 (9.93%) Architect
5 13 (9.22%) Consultant
6 10 (7.09%) SharePoint Specialist
6 10 (7.09%) Support Manager
6 10 (7.09%) Project Manager
7 9 (6.38%) Security Specialist
7 9 (6.38%) Security Engineer
7 9 (6.38%) IT Security Specialist
7 9 (6.38%) IT Security Engineer
7 9 (6.38%) Operations Engineer
8 8 (5.67%) Support Specialist
9 6 (4.26%) Analyst
9 6 (4.26%) Solutions Architect
10 5 (3.55%) Coordinator
10 5 (3.55%) Infrastructure Support Specialist
10 5 (3.55%) Infrastructure Specialist
11 4 (2.84%) IT Services Manager
Libraries, Frameworks & Software Standards
1 3 (2.13%) Middleware
1 3 (2.13%) JMS
1 3 (2.13%) D-Bus
2 1 (0.71%) LAMP
2 1 (0.71%) SAP Basis
Miscellaneous
1 8 (5.67%) EPoS
2 6 (4.26%) EFT
3 5 (3.55%) Management Information System
3 5 (3.55%) CMDB
4 3 (2.13%) Mainframe
4 3 (2.13%) Statistics
5 2 (1.42%) Equities
5 2 (1.42%) iPhone
5 2 (1.42%) iPad
5 2 (1.42%) Clustering
5 2 (1.42%) Replication
6 1 (0.71%) iDTV
6 1 (0.71%) Enterprise Software
Operating Systems
1 48 (34.04%) Windows
2 13 (9.22%) Linux
3 11 (7.80%) Windows Server 2008
4 9 (6.38%) UNIX
5 6 (4.26%) Windows 7
6 3 (2.13%) Windows Server 2012
7 2 (1.42%) Windows Phone
7 2 (1.42%) Windows 8
7 2 (1.42%) Android
8 1 (0.71%) Debian
8 1 (0.71%) Windows Server 2003
8 1 (0.71%) Solaris
8 1 (0.71%) Windows XP
8 1 (0.71%) CentOS
Processes & Methodologies
1 79 (56.03%) ITIL
2 29 (20.57%) Project Management
3 21 (14.89%) Service Management
4 16 (11.35%) ITIL V3
5 15 (10.64%) Server Monitoring
5 15 (10.64%) Operations Management
6 14 (9.93%) Incident Management
7 12 (8.51%) PRINCE2
8 9 (6.38%) Change Management
8 9 (6.38%) Ethical Hacking
8 9 (6.38%) Protective Monitoring
8 9 (6.38%) Continuous Improvement
9 8 (5.67%) Change Control
9 8 (5.67%) User Acceptance Testing
9 8 (5.67%) Penetration Testing
9 8 (5.67%) Logistics
9 8 (5.67%) Risk Management
10 7 (4.96%) SIEM
11 6 (4.26%) Integration Testing
11 6 (4.26%) Stakeholder Management
Programming Languages
1 12 (8.51%) SQL
2 6 (4.26%) PowerShell
3 2 (1.42%) Perl
Qualifications
1 19 (13.48%) ITIL Certification
2 16 (11.35%) Cisco Certification
3 10 (7.09%) Degree
3 10 (7.09%) Microsoft Certification
3 10 (7.09%) CISSP
4 9 (6.38%) CCSP
4 9 (6.38%) CCSE
4 9 (6.38%) CEH
5 8 (5.67%) MCSE
6 7 (4.96%) MCITP
6 7 (4.96%) Security Cleared
7 6 (4.26%) MCP
8 5 (3.55%) CCNA
9 3 (2.13%) CCIE
10 2 (1.42%) PRINCE2 Practitioner
10 2 (1.42%) CCNP
10 2 (1.42%) OCP
10 2 (1.42%) Oracle Certification
10 2 (1.42%) MCSA
11 1 (0.71%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (14.18%) SLA
2 5 (3.55%) QA
3 1 (0.71%) COBIT
System Software
1 28 (19.86%) Active Directory
2 2 (1.42%) Hyper-V
2 2 (1.42%) Oracle RAC
3 1 (0.71%) Terminal Services
3 1 (0.71%) vSphere
3 1 (0.71%) XenApp
3 1 (0.71%) VMware Infrastructure
Systems Management
1 15 (10.64%) WSUS
2 9 (6.38%) FortiGate
3 3 (2.13%) SCOM
4 2 (1.42%) SCOrch
4 2 (1.42%) SCSM
4 2 (1.42%) Data Guard
4 2 (1.42%) SCVMM
4 2 (1.42%) SCCM
5 1 (0.71%) Control-M
5 1 (0.71%) ITRS Geneos
Vendors
1 29 (20.57%) Microsoft
2 19 (13.48%) Cisco
3 14 (9.93%) VMware
4 9 (6.38%) CheckPoint
5 8 (5.67%) Oracle
6 5 (3.55%) Symantec
7 4 (2.84%) HP
7 4 (2.84%) Citrix
7 4 (2.84%) Sybase
8 3 (2.13%) Lotus
8 3 (2.13%) Nortel
8 3 (2.13%) Juniper
9 2 (1.42%) Mercator
10 1 (0.71%) BT
10 1 (0.71%) SAP
10 1 (0.71%) Dell
10 1 (0.71%) Informatica
10 1 (0.71%) JDA
10 1 (0.71%) NetApp
10 1 (0.71%) IBM
Birmingham
Hudson - London
Salary: £20000 - £21961 per annum + Excellent Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 2 days ago
Birmingham, West Midlands (County)
4it Recruitment Ltd
Salary: Up to £65,000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £50000 - £65000 per annum + + Car + Bonus + Benefits
Posted: 3 days ago
Birmingham
Nicoll Curtin
Salary: £40000 - £50000 per annum + Bonus + Excellent benefits
Posted: 11 days ago
Birmingham
Progressive Recruitment
Salary: £35000 - £45000 per annum
Posted: 18 days ago