The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 43 62 34
Rank change year-on-year
+19 -28
Permanent jobs citing Service Delivery 100 71 127
As % of all permanent IT jobs located in Birmingham 5.04% 3.33% 5.96%
As % of the Processes & Methodologies category 6.15% 4.14% 7.32%
Number of salaries quoted 63 61 113
Average salary £51,000 £55,000 £50,000
Average salary % change year-on-year
-7.27% +10.00%
90% offered a salary of more than £35,000 £27,600 £33,600
10% offered a salary of more than £67,500 £77,500 £70,000
UK excluding London average salary £45,000 £43,750 £45,000
% change year-on-year
+2.85% -2.77%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1626 1715 1736
As % of all permanent IT jobs located in Birmingham 82.00% 80.40% 81.46%
Number of salaries quoted 1361 1472 1548
Average salary £45,000 £50,000 £45,000
Average salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £29,500 £30,000 £29,000
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 31 August 2015.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 31 August 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 99 (48.29%) ITIL
2 50 (24.39%) Finance
3 44 (21.46%) Cisco
4 43 (20.98%) Service Management
5 36 (17.56%) MS Excel
6 32 (15.61%) Data Centre
7 31 (15.12%) SAP
8 30 (14.63%) Change Management
8 30 (14.63%) Project Management
9 29 (14.15%) SLA
10 28 (13.66%) Cisco Certification
10 28 (13.66%) ITIL Certification
10 28 (13.66%) Manufacturing
11 27 (13.17%) Windows
11 27 (13.17%) Problem Management
12 26 (12.68%) Microsoft
12 26 (12.68%) BGP
13 25 (12.20%) Incident Management
14 24 (11.71%) MPLS
15 22 (10.73%) OSPF
15 22 (10.73%) Stakeholder Management
15 22 (10.73%) Analytical Skills
16 20 (9.76%) Cisco IOS
16 20 (9.76%) CCNP
16 20 (9.76%) WAN
16 20 (9.76%) SQL
17 19 (9.27%) LAN
17 19 (9.27%) Juniper
18 18 (8.78%) MS Office
19 17 (8.29%) F5

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 31 August 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (4.88%) MS Exchange
2 5 (2.44%) Exchange Server 2007
2 5 (2.44%) Exchange Server 2010
3 3 (1.46%) SharePoint
3 3 (1.46%) BizTalk Server
4 1 (0.49%) OpenEdge
Applications
1 36 (17.56%) MS Excel
2 18 (8.78%) MS Office
3 7 (3.41%) MS PowerPoint
4 4 (1.95%) MS Project
5 1 (0.49%) CATIA
Business Applications
1 3 (1.46%) assyst
2 2 (0.98%) SAP SM
3 1 (0.49%) Oracle EBS
3 1 (0.49%) Oracle HRMS
Cloud Services
1 4 (1.95%) Office 365
Communications & Networking
1 26 (12.68%) BGP
2 24 (11.71%) MPLS
3 22 (10.73%) OSPF
4 20 (9.76%) WAN
4 20 (9.76%) Cisco IOS
5 19 (9.27%) LAN
6 12 (5.85%) Firewall
6 12 (5.85%) Wireless
7 9 (4.39%) DNS
8 8 (3.90%) TCP/IP
8 8 (3.90%) VPN
8 8 (3.90%) VoIP
8 8 (3.90%) VLAN
8 8 (3.90%) IOS XR
8 8 (3.90%) NX-OS
9 7 (3.41%) Wireshark
9 7 (3.41%) Cisco ASA
10 6 (2.93%) Cisco Nexus
10 6 (2.93%) HSRP
10 6 (2.93%) PPP
Database & Business Intelligence
1 5 (2.44%) SQL Server
2 2 (0.98%) MySQL
2 2 (0.98%) Relational Database
3 1 (0.49%) MS Access
3 1 (0.49%) RDBMS
3 1 (0.49%) SQL Server 2005
3 1 (0.49%) SQL Server Integration Services
3 1 (0.49%) SQL Server Analysis Services
3 1 (0.49%) Oracle BI EE
3 1 (0.49%) SQL Server 2008
3 1 (0.49%) SQL Server 2012
Development Applications
1 2 (0.98%) Team Foundation Server
General
1 50 (24.39%) Finance
2 28 (13.66%) Manufacturing
3 15 (7.32%) Telecoms
4 12 (5.85%) Retail
5 11 (5.37%) Publishing
6 7 (3.41%) Marketing
7 6 (2.93%) Banking
8 5 (2.44%) Law
9 4 (1.95%) Local Government
10 3 (1.46%) French Language
10 3 (1.46%) German Language
10 3 (1.46%) Electronics
11 2 (0.98%) Legal
11 2 (0.98%) Corporate Banking
11 2 (0.98%) Billing
12 1 (0.49%) Advertising
12 1 (0.49%) Automotive
Job Titles
1 41 (20.00%) Service Manager
2 38 (18.54%) Delivery Manager
3 33 (16.10%) Services Delivery Manager
4 16 (7.80%) Network Engineer
5 14 (6.83%) Analyst
6 12 (5.85%) Project Manager
6 12 (5.85%) Consultant
7 11 (5.37%) Head of Service Delivery
8 10 (4.88%) Architect
9 9 (4.39%) Senior Consultant
9 9 (4.39%) Support Engineer
10 8 (3.90%) Team Leader
11 7 (3.41%) Technical Manager
11 7 (3.41%) Relationships Manager
11 7 (3.41%) SAP Manager
12 6 (2.93%) Network Analyst
12 6 (2.93%) 2nd Line Support
12 6 (2.93%) Desktop Support
12 6 (2.93%) Network Consultant
13 5 (2.44%) Systems Manager
Libraries, Frameworks & Software Standards
1 4 (1.95%) .NET
2 2 (0.98%) ASP.NET
2 2 (0.98%) .NET Framework
3 1 (0.49%) Application Packaging
3 1 (0.49%) ODBC
Miscellaneous
1 32 (15.61%) Data Centre
2 22 (10.73%) Analytical Skills
3 16 (7.80%) Life Science
4 10 (4.88%) Management Information System
5 6 (2.93%) Blackberry
5 6 (2.93%) Video Conferencing
6 3 (1.46%) FMCG
7 2 (0.98%) Handset
7 2 (0.98%) PMI
8 1 (0.49%) Foreign Exchange (FX)
8 1 (0.49%) EPoS
8 1 (0.49%) EFT
8 1 (0.49%) Clustering
8 1 (0.49%) Computer Science
8 1 (0.49%) Mobile App
8 1 (0.49%) User Experience
8 1 (0.49%) CMDB
Operating Systems
1 27 (13.17%) Windows
2 7 (3.41%) Windows 7
3 5 (2.44%) Windows XP
4 4 (1.95%) Linux
5 3 (1.46%) UNIX
6 2 (0.98%) Solaris
Processes & Methodologies
1 99 (48.29%) ITIL
2 43 (20.98%) Service Management
3 30 (14.63%) Change Management
3 30 (14.63%) Project Management
4 27 (13.17%) Problem Management
5 25 (12.20%) Incident Management
6 22 (10.73%) Stakeholder Management
7 16 (7.80%) PRINCE2
7 16 (7.80%) ERP
7 16 (7.80%) Mentoring
8 14 (6.83%) Coaching
9 13 (6.34%) Continuous Improvement
10 10 (4.88%) People Management
11 9 (4.39%) Change Control
12 8 (3.90%) Root Cause Analysis
12 8 (3.90%) Performance Management
12 8 (3.90%) Supplier Management
13 7 (3.41%) Business Analysis
13 7 (3.41%) Time Management
13 7 (3.41%) Load Balancing
Programming Languages
1 20 (9.76%) SQL
2 5 (2.44%) C
3 4 (1.95%) C#
3 4 (1.95%) Java
4 2 (0.98%) VB.NET
4 2 (0.98%) PowerShell
5 1 (0.49%) VBA
5 1 (0.49%) VB
5 1 (0.49%) PL/SQL
Qualifications
1 28 (13.66%) Cisco Certification
1 28 (13.66%) ITIL Certification
2 20 (9.76%) CCNP
3 16 (7.80%) Security Cleared
4 15 (7.32%) Degree
5 13 (6.34%) CCNA
6 12 (5.85%) SC Cleared
7 10 (4.88%) CCIE
8 6 (2.93%) PMI Certification
9 5 (2.44%) JNCIP
10 4 (1.95%) PRINCE2 Certification
10 4 (1.95%) PMP
10 4 (1.95%) BC Cleared
11 1 (0.49%) ISTQB Advanced Certification
11 1 (0.49%) ISEB
11 1 (0.49%) Microsoft Certification
11 1 (0.49%) MCTS
11 1 (0.49%) MCITP
11 1 (0.49%) ISTQB
11 1 (0.49%) CCSE
Quality Assurance & Compliance
1 29 (14.15%) SLA
2 6 (2.93%) QA
3 2 (0.98%) PMBOK
4 1 (0.49%) ISO/IEC 27001
System Software
1 14 (6.83%) Active Directory
2 8 (3.90%) Hyper-V
3 2 (0.98%) VMware Infrastructure
4 1 (0.49%) Microsoft Virtual Server
Systems Management
1 3 (1.46%) SCCM
Vendors
1 44 (21.46%) Cisco
2 31 (15.12%) SAP
3 26 (12.68%) Microsoft
4 19 (9.27%) Juniper
5 17 (8.29%) F5
6 16 (7.80%) Oracle
7 15 (7.32%) VMware
8 14 (6.83%) Riverbed
9 13 (6.34%) CheckPoint
10 9 (4.39%) PeopleSoft
11 7 (3.41%) HP
12 5 (2.44%) Remedy
12 5 (2.44%) Citrix
13 4 (1.95%) Siebel
14 3 (1.46%) Avaya
14 3 (1.46%) Mitel
15 2 (0.98%) Computacenter
15 2 (0.98%) IBM
15 2 (0.98%) CollabNet
16 1 (0.49%) Yardi
Birmingham, West Midlands (County)
Integrity IT Solutions
Salary: From £40,000 to £50,000 per annum £40,000 to £50,000 + Benefits
Posted: 3 days ago
Birmingham, Warwickshire
Integrity IT Solutions Limited
Salary: Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Apollo Solutions
Salary: £50000 - £60000 per annum + Bonus & Commission & Travel
Posted: 4 days ago
Birmingham
Recruitment Genius
Salary: £45000 - £60000 per annum
Posted: 13 days ago
Birmingham
PMA Recruitment
Salary: £20,000 - £30,000 per year
Posted: 13 days ago
Birmingham
PMA Recruitment
Salary: £30,000 - £45,000 per year
Posted: 13 days ago
Birmingham
Shortlist Recruitment
Salary: £45000 - £50000 per annum + Generous Benefits
Posted: 17 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £45,000 to £50,000 per annum Up to |£50k plus car /car allowance
Posted: 21 days ago
Birmingham, West Midlands (County)
SCC
Posted: 24 days ago