The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 39 50 31
Rank change year-on-year
+11 -19
Permanent jobs citing Service Delivery 113 79 130
As % of all permanent IT jobs located in Birmingham 5.57% 3.97% 6.36%
As % of the Processes & Methodologies category 6.82% 4.99% 7.98%
Number of salaries quoted 77 67 113
Average salary £50,000 £55,000 £50,000
Average salary % change year-on-year
-9.09% +10.00%
90% offered a salary of more than £35,000 £31,500 £35,000
10% offered a salary of more than £68,500 £73,000 £70,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1657 1583 1630
As % of all permanent IT jobs located in Birmingham 81.71% 79.51% 79.71%
Number of salaries quoted 1365 1380 1441
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 31 July 2015.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 31 July 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 102 (45.95%) ITIL
2 48 (21.62%) Finance
3 42 (18.92%) Service Management
3 42 (18.92%) Cisco
4 37 (16.67%) MS Excel
5 33 (14.86%) Project Management
6 32 (14.41%) SAP
6 32 (14.41%) Data Centre
7 31 (13.96%) Windows
7 31 (13.96%) Microsoft
8 30 (13.51%) SLA
9 27 (12.16%) Cisco Certification
9 27 (12.16%) Manufacturing
10 26 (11.71%) Incident Management
10 26 (11.71%) ITIL Certification
11 25 (11.26%) Problem Management
12 24 (10.81%) BGP
13 23 (10.36%) MPLS
13 23 (10.36%) Change Management
14 22 (9.91%) OSPF
14 22 (9.91%) Stakeholder Management
15 20 (9.01%) Cisco IOS
15 20 (9.01%) Active Directory
15 20 (9.01%) MS Office
15 20 (9.01%) SQL
15 20 (9.01%) Analytical Skills
16 19 (8.56%) WAN
17 18 (8.11%) LAN
17 18 (8.11%) ERP
17 18 (8.11%) CCNP

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 31 July 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (5.41%) MS Exchange
2 7 (3.15%) Exchange Server 2010
3 5 (2.25%) Exchange Server 2007
4 3 (1.35%) SharePoint
5 2 (0.90%) Exchange Server 2003
5 2 (0.90%) Exchange Server 2013
6 1 (0.45%) OpenEdge
Applications
1 37 (16.67%) MS Excel
2 20 (9.01%) MS Office
3 7 (3.15%) MS PowerPoint
4 4 (1.80%) MS Project
5 1 (0.45%) CATIA
5 1 (0.45%) Spreadsheet
Business Applications
1 3 (1.35%) assyst
2 1 (0.45%) Oracle EBS
2 1 (0.45%) Oracle HRMS
2 1 (0.45%) Tesseract
Cloud Services
1 4 (1.80%) Office 365
Communications & Networking
1 24 (10.81%) BGP
2 23 (10.36%) MPLS
3 22 (9.91%) OSPF
4 20 (9.01%) Cisco IOS
5 19 (8.56%) WAN
6 18 (8.11%) LAN
7 12 (5.41%) Wireless
8 11 (4.95%) DNS
8 11 (4.95%) Firewall
9 10 (4.50%) TCP/IP
10 9 (4.05%) VPN
10 9 (4.05%) VoIP
11 8 (3.60%) VLAN
11 8 (3.60%) IOS XR
11 8 (3.60%) NX-OS
12 7 (3.15%) Wireshark
12 7 (3.15%) Cisco ASA
13 6 (2.70%) Cisco Nexus
13 6 (2.70%) HSRP
13 6 (2.70%) PPP
Database & Business Intelligence
1 5 (2.25%) SQL Server
2 1 (0.45%) RDBMS
2 1 (0.45%) SQL Server 2005
2 1 (0.45%) SQL Server Integration Services
2 1 (0.45%) SQL Server Analysis Services
2 1 (0.45%) Oracle BI EE
2 1 (0.45%) SQL Server 2008
2 1 (0.45%) SQL Server 2012
2 1 (0.45%) Relational Database
General
1 48 (21.62%) Finance
2 27 (12.16%) Manufacturing
3 16 (7.21%) Telecoms
4 11 (4.95%) Publishing
4 11 (4.95%) Retail
5 10 (4.50%) Marketing
6 8 (3.60%) Law
7 6 (2.70%) Legal
7 6 (2.70%) Banking
8 5 (2.25%) French Language
8 5 (2.25%) German Language
9 4 (1.80%) Local Government
9 4 (1.80%) Electronics
10 2 (0.90%) Corporate Banking
10 2 (0.90%) Billing
11 1 (0.45%) Automotive
11 1 (0.45%) Advertising
Job Titles
1 37 (16.67%) Service Manager
2 36 (16.22%) Delivery Manager
3 31 (13.96%) Services Delivery Manager
4 16 (7.21%) Team Leader
5 15 (6.76%) Network Engineer
6 13 (5.86%) Architect
6 13 (5.86%) Project Manager
6 13 (5.86%) Analyst
6 13 (5.86%) Consultant
7 11 (4.95%) Support Engineer
7 11 (4.95%) Head of Service Delivery
8 10 (4.50%) 2nd Line Support
8 10 (4.50%) Desktop Support
9 9 (4.05%) Senior Consultant
10 8 (3.60%) Systems Manager
10 8 (3.60%) Business Systems Manager
10 8 (3.60%) Business Manager
11 7 (3.15%) Relationships Manager
11 7 (3.15%) Support Manager
11 7 (3.15%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 2 (0.90%) .NET
1 2 (0.90%) .NET Framework
2 1 (0.45%) Application Packaging
2 1 (0.45%) HTML
Miscellaneous
1 32 (14.41%) Data Centre
2 20 (9.01%) Analytical Skills
3 16 (7.21%) Life Science
4 14 (6.31%) Management Information System
5 10 (4.50%) Blackberry
6 5 (2.25%) User Experience
6 5 (2.25%) Video Conferencing
6 5 (2.25%) Replication
7 3 (1.35%) Clustering
8 2 (0.90%) Handset
8 2 (0.90%) FMCG
9 1 (0.45%) Mobile App
9 1 (0.45%) Foreign Exchange (FX)
9 1 (0.45%) EPoS
9 1 (0.45%) EFT
9 1 (0.45%) E-Learning
9 1 (0.45%) Computer Science
Operating Systems
1 31 (13.96%) Windows
2 11 (4.95%) Windows 7
3 7 (3.15%) Windows Server 2012
3 7 (3.15%) Windows Server 2003
3 7 (3.15%) Windows Server 2008
4 5 (2.25%) Windows XP
5 4 (1.80%) Linux
6 3 (1.35%) UNIX
7 2 (0.90%) Solaris
Processes & Methodologies
1 102 (45.95%) ITIL
2 42 (18.92%) Service Management
3 33 (14.86%) Project Management
4 26 (11.71%) Incident Management
5 25 (11.26%) Problem Management
6 23 (10.36%) Change Management
7 22 (9.91%) Stakeholder Management
8 18 (8.11%) ERP
9 17 (7.66%) PRINCE2
9 17 (7.66%) Mentoring
10 16 (7.21%) Continuous Improvement
11 13 (5.86%) Coaching
12 12 (5.41%) Change Control
12 12 (5.41%) Business Analysis
13 9 (4.05%) Time Management
13 9 (4.05%) People Management
13 9 (4.05%) Line Management
14 8 (3.60%) SDLC
14 8 (3.60%) Performance Management
14 8 (3.60%) Budget Control
Programming Languages
1 20 (9.01%) SQL
2 5 (2.25%) Java
3 3 (1.35%) C
4 2 (0.90%) C#
4 2 (0.90%) PowerShell
5 1 (0.45%) VB
5 1 (0.45%) VBA
5 1 (0.45%) JavaScript
5 1 (0.45%) PL/SQL
Qualifications
1 27 (12.16%) Cisco Certification
2 26 (11.71%) ITIL Certification
3 18 (8.11%) CCNP
4 14 (6.31%) CCNA
4 14 (6.31%) Security Cleared
5 12 (5.41%) Degree
6 10 (4.50%) CCIE
6 10 (4.50%) SC Cleared
7 4 (1.80%) BC Cleared
7 4 (1.80%) PRINCE2 Certification
8 3 (1.35%) JNCIP
8 3 (1.35%) PMP
8 3 (1.35%) PMI Certification
9 2 (0.90%) ISEB
10 1 (0.45%) Microsoft Certification
10 1 (0.45%) CCSE
10 1 (0.45%) ISEB Practitioner
10 1 (0.45%) MCTS
10 1 (0.45%) MCITP
10 1 (0.45%) ISTQB
Quality Assurance & Compliance
1 30 (13.51%) SLA
2 4 (1.80%) QA
3 3 (1.35%) ISO/IEC 27001
4 2 (0.90%) PMBOK
5 1 (0.45%) COBIT
5 1 (0.45%) ISO 9001
System Software
1 20 (9.01%) Active Directory
2 10 (4.50%) Hyper-V
3 5 (2.25%) VMware Infrastructure
4 3 (1.35%) Microsoft Virtual Server
5 2 (0.90%) VMware ESX
5 2 (0.90%) vSphere
Systems Management
1 7 (3.15%) SCCM
Vendors
1 42 (18.92%) Cisco
2 32 (14.41%) SAP
3 31 (13.96%) Microsoft
4 18 (8.11%) VMware
5 17 (7.66%) Juniper
5 17 (7.66%) F5
6 15 (6.76%) Oracle
7 14 (6.31%) Riverbed
8 13 (5.86%) CheckPoint
9 10 (4.50%) PeopleSoft
9 10 (4.50%) HP
10 6 (2.70%) Citrix
10 6 (2.70%) Avaya
11 5 (2.25%) Remedy
11 5 (2.25%) IBM
12 3 (1.35%) Dell
12 3 (1.35%) Mitel
13 2 (0.90%) Computacenter
13 2 (0.90%) CollabNet
13 2 (0.90%) ServiceNow
Birmingham, West Midlands (County)
Integrity IT Solutions
Salary: From £40,000 to £45,000 per annum Build & Deployment Engineer / DevOps
Posted: 2 days ago
Birmingham, Warwickshire
Integrity IT Solutions Limited
Salary: Benefits
Posted: 2 days ago
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 2 days ago
Birmingham, West Midlands (County)
Apollo Solutions
Salary: £55000 - £60000 per annum + Benefits, Bonus
Posted: 4 days ago
Birmingham, West Midlands (County)
Investigo Search & Selection
Salary: £50000 - £55000 per annum
Posted: 6 days ago
Birmingham
Capita - ITIN
Salary: £55000 - £65000 per annum + Benefits
Posted: 6 days ago
Birmingham
OCC Computer personnel
Salary: £55k - 60k per year + benefits
Posted: 10 days ago
Birmingham, West Midlands (County)
CGI
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 11 days ago
Manchester or Birmingham or Farnborough
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 11 days ago
Manchester or Birmingham or Farnborough
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 11 days ago
Manchester or Birmingham or Farnborough
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 11 days ago
Manchester or Birmingham
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 18 days ago
Birmingham, West Midlands (County)
SCC
Posted: 19 days ago
Manchester or Birmingham or Farnborough
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 20 days ago
Manchester or Birmingham
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 25 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £60000.00 - £85000.00 per annum
Posted: 25 days ago
Birmingham
Capita - ITIN
Salary: £17000 - £19000 per annum
Posted: 27 days ago