The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 44 44 37
Rank change year-on-year
0 -7
Permanent jobs citing Service Delivery 114 96 80
As % of all permanent IT jobs located in Birmingham 4.79% 4.52% 4.76%
As % of the Processes & Methodologies category 5.88% 5.51% 6.71%
Number of salaries quoted 97 87 51
Average salary £55,000 £50,000 £48,750
Average salary % change year-on-year
+10.00% +2.56%
90% offered a salary of more than £34,600 £33,500 £35,000
10% offered a salary of more than £70,000 £62,500 £77,500
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1938 1742 1192
As % of all permanent IT jobs located in Birmingham 81.50% 82.09% 70.91%
Number of salaries quoted 1715 1588 989
Average salary £47,500 £45,000 £43,000
Average salary % change year-on-year
+5.55% +4.65%
90% offered a salary of more than £30,000 £28,500 £30,000
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 24 October 2014.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 October 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 97 (50.52%) ITIL
2 52 (27.08%) Service Management
3 32 (16.67%) SLA
3 32 (16.67%) Microsoft
4 29 (15.10%) Finance
5 27 (14.06%) Change Management
6 24 (12.50%) Incident Management
7 22 (11.46%) Degree
8 21 (10.94%) Windows
9 20 (10.42%) Coaching
10 18 (9.38%) People Management
11 17 (8.85%) Problem Management
12 16 (8.33%) Cisco
12 16 (8.33%) Telecoms
13 15 (7.81%) SC Cleared
13 15 (7.81%) Security Cleared
14 13 (6.77%) Supplier Management
14 13 (6.77%) VMware
14 13 (6.77%) MS Excel
14 13 (6.77%) SQL
14 13 (6.77%) Project Management
15 12 (6.25%) ITIL Certification
15 12 (6.25%) Stakeholder Management
16 11 (5.73%) Life Science
16 11 (5.73%) Analytical Skills
16 11 (5.73%) WAN
17 10 (5.21%) Line Management
17 10 (5.21%) Banking
18 9 (4.69%) Statistics
18 9 (4.69%) Mentoring

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 October 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (1.56%) CMS
2 2 (1.04%) SharePoint
2 2 (1.04%) MS Exchange
3 1 (0.52%) IIS
3 1 (0.52%) Apache
3 1 (0.52%) Tomcat
3 1 (0.52%) Exchange Server 2007
3 1 (0.52%) Exchange Server 2010
Applications
1 13 (6.77%) MS Excel
2 8 (4.17%) MS Office
2 8 (4.17%) MS PowerPoint
3 5 (2.60%) SPSS
Business Applications
1 6 (3.13%) assyst
2 2 (1.04%) Remedy ITSM
2 2 (1.04%) SAP HR
2 2 (1.04%) SAP Payroll
Cloud Services
1 6 (3.13%) Cloud Computing
2 1 (0.52%) Office 365
Communications & Networking
1 11 (5.73%) WAN
2 8 (4.17%) LAN
3 5 (2.60%) VPN
3 5 (2.60%) Wireless
4 4 (2.08%) IP Telephony
4 4 (2.08%) PABX
4 4 (2.08%) DWDM
5 3 (1.56%) Unified Communications
6 2 (1.04%) Nortel Meridian
6 2 (1.04%) Symposium
6 2 (1.04%) Firewall
6 2 (1.04%) TCP/IP
7 1 (0.52%) DHCP
7 1 (0.52%) DNS
7 1 (0.52%) Internet
Database & Business Intelligence
1 4 (2.08%) SQL Server Reporting Services
1 4 (2.08%) SQL Server Integration Services
2 1 (0.52%) Oracle Database
General
1 29 (15.10%) Finance
2 16 (8.33%) Telecoms
3 10 (5.21%) Banking
4 5 (2.60%) Manufacturing
4 5 (2.60%) Billing
4 5 (2.60%) Marketing
5 4 (2.08%) Automotive
5 4 (2.08%) Legal
6 2 (1.04%) Back Office
6 2 (1.04%) Investment Banking
7 1 (0.52%) Local Government
7 1 (0.52%) Advertising
7 1 (0.52%) Retail
Job Titles
1 54 (28.13%) Service Manager
2 32 (16.67%) Delivery Manager
3 25 (13.02%) Services Delivery Manager
4 16 (8.33%) Infrastructure Manager
4 16 (8.33%) Analyst
5 13 (6.77%) Customer Services Manager
6 12 (6.25%) Head of Service Delivery
7 10 (5.21%) Business Manager
7 10 (5.21%) Data Centre Manager
8 9 (4.69%) Architect
8 9 (4.69%) Business Analyst
9 7 (3.65%) IT Services Manager
10 6 (3.13%) Incident Manager
10 6 (3.13%) Data Manager
11 5 (2.60%) Infrastructure Engineer
11 5 (2.60%) Team Leader
11 5 (2.60%) Change Analyst
11 5 (2.60%) Change Manager
11 5 (2.60%) Business Change Manager
11 5 (2.60%) Head of Managed Services
Libraries, Frameworks & Software Standards
1 1 (0.52%) HTML
1 1 (0.52%) Middleware
Miscellaneous
1 11 (5.73%) Life Science
1 11 (5.73%) Analytical Skills
2 9 (4.69%) Statistics
3 6 (3.13%) Management Information System
4 4 (2.08%) Replication
4 4 (2.08%) CMDB
5 3 (1.56%) Fat Client
5 3 (1.56%) NHS
5 3 (1.56%) Thin Client
5 3 (1.56%) Computer Science
6 2 (1.04%) EPoS
6 2 (1.04%) GIS
6 2 (1.04%) Mathematics
6 2 (1.04%) Data Structures
7 1 (0.52%) RIA
7 1 (0.52%) FMCG
7 1 (0.52%) Smart Meter
7 1 (0.52%) User Experience
7 1 (0.52%) Mainframe
7 1 (0.52%) Clustering
Operating Systems
1 21 (10.94%) Windows
2 8 (4.17%) Linux
2 8 (4.17%) Windows Server 2003
3 6 (3.13%) Red Hat Enterprise Linux
4 2 (1.04%) UNIX
4 2 (1.04%) Windows Server 2008
5 1 (0.52%) Windows Vista
5 1 (0.52%) Android
5 1 (0.52%) Windows XP
Processes & Methodologies
1 97 (50.52%) ITIL
2 52 (27.08%) Service Management
3 27 (14.06%) Change Management
4 24 (12.50%) Incident Management
5 20 (10.42%) Coaching
6 18 (9.38%) People Management
7 17 (8.85%) Problem Management
8 13 (6.77%) Project Management
8 13 (6.77%) Supplier Management
9 12 (6.25%) Stakeholder Management
10 10 (5.21%) Line Management
11 9 (4.69%) Mentoring
11 9 (4.69%) Continuous Improvement
12 8 (4.17%) Infrastructure Management
12 8 (4.17%) Business Continuity
13 7 (3.65%) Disaster Recovery
13 7 (3.65%) Network Management
14 6 (3.13%) Change Control
14 6 (3.13%) Release Management
15 5 (2.60%) Security Management
Programming Languages
1 13 (6.77%) SQL
2 6 (3.13%) C
3 4 (2.08%) T-SQL
4 2 (1.04%) VBA
5 1 (0.52%) ABAP
5 1 (0.52%) PHP
Qualifications
1 22 (11.46%) Degree
2 15 (7.81%) SC Cleared
2 15 (7.81%) Security Cleared
3 12 (6.25%) ITIL Certification
4 7 (3.65%) CCNA
4 7 (3.65%) Cisco Certification
5 4 (2.08%) Microsoft Certification
5 4 (2.08%) CCNP
6 2 (1.04%) CISSP
6 2 (1.04%) CISM
6 2 (1.04%) ITIL Foundation Certificate
7 1 (0.52%) ISTQB Foundation Certification
7 1 (0.52%) ISTQB
7 1 (0.52%) CISA
7 1 (0.52%) CGEIT
7 1 (0.52%) A+ Certification
7 1 (0.52%) ISEB
7 1 (0.52%) MCP
7 1 (0.52%) MCSE
Quality Assurance & Compliance
1 32 (16.67%) SLA
2 4 (2.08%) COBIT
2 4 (2.08%) QA
3 2 (1.04%) ISO/IEC 27001
System Software
1 7 (3.65%) Microsoft Virtual Server
1 7 (3.65%) Active Directory
2 6 (3.13%) VMware Infrastructure
3 3 (1.56%) Firmware
4 1 (0.52%) Hyper-V
4 1 (0.52%) vCloud
Systems Management
1 2 (1.04%) WSUS
Vendors
1 32 (16.67%) Microsoft
2 16 (8.33%) Cisco
3 13 (6.77%) VMware
4 9 (4.69%) Remedy
5 6 (3.13%) Citrix
5 6 (3.13%) Red Hat
6 5 (2.60%) Nortel
7 4 (2.08%) Avaya
7 4 (2.08%) Business Objects
8 3 (1.56%) HP
8 3 (1.56%) Juniper
8 3 (1.56%) Symantec
9 2 (1.04%) BMC
9 2 (1.04%) NetApp
9 2 (1.04%) Oracle
9 2 (1.04%) SAP
9 2 (1.04%) IBM
10 1 (0.52%) Sun
10 1 (0.52%) Apple
10 1 (0.52%) BT
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £45,000 to £60,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 1 hour ago
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £60,000 to £75,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 1 hour ago
Birmingham, West Midlands (County)
networx
Salary: £30,000 per annum
Posted: 2 hours ago
Birmingham, West Midlands (County)
The Curve Group
Salary: £40000 - £45000 per annum + Car Allowance, Bonus, Pension,
Posted: 3 hours ago
Birmingham, Warwickshire
PwC Careers in the UK
Posted: 22 hours ago
Birmingham, Warwickshire
PwC Careers in the UK
Posted: 23 hours ago
Birmingham, Warwickshire
PwC Careers in the UK
Posted: Yesterday
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £60000 - £75000 per annum + Car Allowance, PHI, Pension,
Posted: Yesterday
Birmingham, Warwickshire
Capita
Posted: Yesterday
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £55000 - £65000 per annum + Car / Car Allowance
Posted: 2 days ago
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £65000 - £75000 per annum + Benefits + Bonuses (115K ote)
Posted: 2 days ago
Birmingham, West Midlands (County)
Ashdown IT
Salary: £45000 - £55000 per annum + car allowance
Posted: 2 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28500.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Ashdown IT
Salary: £45000 - £55000 per annum + car allowance
Posted: 2 days ago
Birmingham
Capita - ITIN
Salary: £24000 - £25000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £50000 - £70000 per annum
Posted: 6 days ago
Birmingham, Warwickshire
Access Computer Consulting Plc
Posted: 6 days ago
Birmingham
Computer Futures
Salary: £60000 - £70000 per annum + Bonus AND Benefits
Posted: 20 days ago
Birmingham
QA Apprenticeships
Salary: £7,995 pa
Posted: 27 days ago