The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 54 34 36
Rank change year-on-year
-20 +2
Permanent jobs citing Service Delivery 72 127 84
As % of all permanent IT jobs located in Birmingham 3.31% 5.94% 4.93%
As % of the Processes & Methodologies category 4.28% 7.47% 7.04%
Number of salaries quoted 62 113 49
Average salary £55,000 £50,000 £42,500
Average salary % change year-on-year
+10.00% +17.64%
90% offered a salary of more than £28,090 £33,600 £31,300
10% offered a salary of more than £77,500 £70,000 £62,500
UK excluding London average salary £44,500 £45,000 £42,500
% change year-on-year
-1.11% +5.88%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1684 1700 1194
As % of all permanent IT jobs located in Birmingham 77.32% 79.51% 70.03%
Number of salaries quoted 1446 1512 1009
Average salary £50,000 £45,000 £42,500
Average salary % change year-on-year
+11.11% +5.88%
90% offered a salary of more than £30,000 £28,500 £28,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 29 August 2014.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 August 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 91 (55.49%) ITIL
2 44 (26.83%) Finance
3 40 (24.39%) Windows
4 39 (23.78%) Service Management
5 33 (20.12%) SLA
6 28 (17.07%) Microsoft
7 25 (15.24%) Active Directory
8 22 (13.41%) MS Office
9 18 (10.98%) Operations Management
9 18 (10.98%) Degree
9 18 (10.98%) ITIL V3
10 17 (10.37%) WSUS
10 17 (10.37%) Telecoms
10 17 (10.37%) ITIL Certification
10 17 (10.37%) Server Monitoring
11 16 (9.76%) Cisco
12 13 (7.93%) WAN
13 12 (7.32%) Stakeholder Management
14 11 (6.71%) Banking
14 11 (6.71%) Project Management
15 10 (6.10%) Change Management
15 10 (6.10%) Incident Management
16 9 (5.49%) Logistics
16 9 (5.49%) Statistics
16 9 (5.49%) Continuous Improvement
16 9 (5.49%) Linux
16 9 (5.49%) Cisco Certification
16 9 (5.49%) Microsoft Certification
17 8 (4.88%) CCNA
17 8 (4.88%) Windows Server 2003

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 August 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.05%) SharePoint
2 3 (1.83%) CMS
3 2 (1.22%) MS Exchange
4 1 (0.61%) IIS
4 1 (0.61%) Apache
4 1 (0.61%) Tomcat
4 1 (0.61%) Exchange Server 2003
4 1 (0.61%) Exchange Server 2007
4 1 (0.61%) Lync
4 1 (0.61%) SharePoint 2013
4 1 (0.61%) Exchange Server 2013
Applications
1 22 (13.41%) MS Office
2 5 (3.05%) MS Excel
3 3 (1.83%) SPSS
4 2 (1.22%) MS PowerPoint
Business Applications
1 2 (1.22%) SAP HR
1 2 (1.22%) SAP Payroll
1 2 (1.22%) assyst
1 2 (1.22%) Dynamics CRM
1 2 (1.22%) Remedy ITSM
Cloud Services
1 4 (2.44%) Cloud Computing
2 1 (0.61%) Microsoft Azure
2 1 (0.61%) PaaS
2 1 (0.61%) Office 365
2 1 (0.61%) IaaS
Communications & Networking
1 13 (7.93%) WAN
2 8 (4.88%) VPN
3 7 (4.27%) LAN
3 7 (4.27%) Firewall
3 7 (4.27%) Wireless
4 6 (3.66%) DWDM
4 6 (3.66%) IP Telephony
5 5 (3.05%) TCP/IP
6 4 (2.44%) PABX
7 3 (1.83%) DHCP
7 3 (1.83%) DNS
8 2 (1.22%) SSL
8 2 (1.22%) SMTP
8 2 (1.22%) Nortel Meridian
8 2 (1.22%) Unified Communications
8 2 (1.22%) MPLS
8 2 (1.22%) Symposium
9 1 (0.61%) SAN
9 1 (0.61%) Internet
Database & Business Intelligence
1 1 (0.61%) Oracle Database
General
1 44 (26.83%) Finance
2 17 (10.37%) Telecoms
3 11 (6.71%) Banking
4 6 (3.66%) Manufacturing
5 5 (3.05%) Billing
5 5 (3.05%) Legal
5 5 (3.05%) Marketing
6 4 (2.44%) Automotive
7 3 (1.83%) Retail
8 2 (1.22%) Back Office
8 2 (1.22%) Investment Banking
8 2 (1.22%) Local Government
9 1 (0.61%) Advertising
Job Titles
1 58 (35.37%) Service Manager
2 26 (15.85%) Delivery Manager
3 19 (11.59%) Services Delivery Manager
4 13 (7.93%) Architect
5 12 (7.32%) Infrastructure Manager
6 10 (6.10%) IT Services Manager
7 7 (4.27%) Consultant
8 6 (3.66%) Solutions Architect
8 6 (3.66%) Infrastructure Engineer
9 5 (3.05%) Cisco Engineer
9 5 (3.05%) Cisco Network Engineer
9 5 (3.05%) Data Centre Manager
9 5 (3.05%) Analyst
9 5 (3.05%) Network Engineer
10 4 (2.44%) Business Manager
10 4 (2.44%) NOC Engineer
10 4 (2.44%) Data Manager
10 4 (2.44%) Customer Services Manager
10 4 (2.44%) Head of Service Delivery
11 3 (1.83%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (0.61%) HTML
1 1 (0.61%) Middleware
Miscellaneous
1 9 (5.49%) Statistics
2 5 (3.05%) Management Information System
2 5 (3.05%) Replication
3 3 (1.83%) NHS
3 3 (1.83%) Firmware
3 3 (1.83%) Thin Client
3 3 (1.83%) Computer Science
3 3 (1.83%) Fat Client
4 2 (1.22%) Mathematics
4 2 (1.22%) EPoS
4 2 (1.22%) CMDB
5 1 (0.61%) Life Science
5 1 (0.61%) RIA
5 1 (0.61%) iPhone
5 1 (0.61%) Smart Meter
5 1 (0.61%) iPad
5 1 (0.61%) Enterprise Software
5 1 (0.61%) Mainframe
5 1 (0.61%) Clustering
5 1 (0.61%) Freedom of Information
Operating Systems
1 40 (24.39%) Windows
2 9 (5.49%) Linux
3 8 (4.88%) Windows Server 2003
4 7 (4.27%) Red Hat Enterprise Linux
5 4 (2.44%) Windows Server 2008
6 3 (1.83%) UNIX
6 3 (1.83%) Windows 7
7 2 (1.22%) Windows Server 2012
8 1 (0.61%) Windows Phone
8 1 (0.61%) Windows 8
8 1 (0.61%) Android
Processes & Methodologies
1 91 (55.49%) ITIL
2 39 (23.78%) Service Management
3 18 (10.98%) Operations Management
3 18 (10.98%) ITIL V3
4 17 (10.37%) Server Monitoring
5 12 (7.32%) Stakeholder Management
6 11 (6.71%) Project Management
7 10 (6.10%) Change Management
7 10 (6.10%) Incident Management
8 9 (5.49%) Logistics
8 9 (5.49%) Continuous Improvement
9 8 (4.88%) Network Management
10 6 (3.66%) Infrastructure Management
11 5 (3.05%) Time Management
11 5 (3.05%) Fault Management
11 5 (3.05%) Supplier Management
11 5 (3.05%) Data Analysis
11 5 (3.05%) Asset Management
11 5 (3.05%) TOGAF
11 5 (3.05%) Strategic Planning
Programming Languages
1 3 (1.83%) C
1 3 (1.83%) SQL
2 2 (1.22%) PowerShell
3 1 (0.61%) ABAP
3 1 (0.61%) PHP
Qualifications
1 18 (10.98%) Degree
2 17 (10.37%) ITIL Certification
3 9 (5.49%) Cisco Certification
3 9 (5.49%) Microsoft Certification
4 8 (4.88%) CCNA
4 8 (4.88%) Security Cleared
5 6 (3.66%) MCSE
6 5 (3.05%) CCNP
6 5 (3.05%) SC Cleared
7 4 (2.44%) MCITP
7 4 (2.44%) MCP
8 2 (1.22%) CCIE
8 2 (1.22%) ITIL Foundation Certificate
9 1 (0.61%) ISTQB Foundation Certification
9 1 (0.61%) ISTQB
9 1 (0.61%) CGEIT
9 1 (0.61%) NCDA
9 1 (0.61%) VCAP
9 1 (0.61%) VCP5
9 1 (0.61%) CCDA
Quality Assurance & Compliance
1 33 (20.12%) SLA
2 5 (3.05%) COBIT
3 4 (2.44%) QA
System Software
1 25 (15.24%) Active Directory
2 7 (4.27%) Microsoft Virtual Server
3 4 (2.44%) VMware Infrastructure
4 1 (0.61%) Hyper-V
4 1 (0.61%) vSphere
4 1 (0.61%) vCloud
Systems Management
1 17 (10.37%) WSUS
2 2 (1.22%) SCOM
3 1 (0.61%) SCVMM
3 1 (0.61%) SCOrch
3 1 (0.61%) SCSM
3 1 (0.61%) SCCM
Vendors
1 28 (17.07%) Microsoft
2 16 (9.76%) Cisco
3 7 (4.27%) Nortel
3 7 (4.27%) Red Hat
3 7 (4.27%) VMware
4 6 (3.66%) Citrix
4 6 (3.66%) HP
5 5 (3.05%) Juniper
6 4 (2.44%) Avaya
6 4 (2.44%) Remedy
7 3 (1.83%) NetApp
7 3 (1.83%) IBM
8 2 (1.22%) Oracle
8 2 (1.22%) SAP
8 2 (1.22%) BMC
9 1 (0.61%) JDA
9 1 (0.61%) Symantec
9 1 (0.61%) Business Objects
9 1 (0.61%) Dell
9 1 (0.61%) Sun
Birmingham, West Midlands (County)
Adria Solutions Ltd
Salary: £25000 - £29000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £60,000 to £80,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 2 days ago
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £55000 - £70000 per annum + Car Allowance
Posted: 2 days ago
Birmingham, Warwickshire
Level 3
Posted: 2 days ago
Birmingham, Leeds or Quinton
Highways Agency
Salary: £30,847 - £35,598
Posted: 3 days ago
Quinton, Birmingham
Highways Agency
Posted: 3 days ago
Quinton, Birmingham
Highways Agency
Posted: 3 days ago
Birmingham, West Midlands (County)
Level 3
Salary: £35000 per annum
Posted: 4 days ago
Birmingham
QA Apprenticeships
Salary: £7,995 pa
Posted: 15 days ago
Birmingham
OCC Computer personnel
Salary: 40000-45000 Per Annum Plus Benefits and Bonus
Posted: 18 days ago
Birmingham
Reed Technology - UK Posting Account
Salary: £48000 - £55000 per annum
Posted: 24 days ago
Birmingham
The People Network
Salary: £70000 - £85000 per annum + Excellent Benefits
Posted: 25 days ago