The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 15 50 47
Rank change year-on-year
+35 -3
Permanent jobs citing Service Delivery 255 88 112
As % of all permanent IT jobs located in Birmingham 11.35% 4.58% 5.11%
As % of the Processes & Methodologies category 12.86% 5.34% 5.95%
Number of salaries quoted 56 61 101
Median salary £45,000 £45,000 £52,500
Median salary % change year-on-year
- -14.28%
90% offered a salary of more than £30,000 £32,630 £32,000
10% offered a salary of more than £81,250 £65,000 £70,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1983 1649 1881
As % of all permanent IT jobs located in Birmingham 88.25% 85.89% 85.81%
Number of salaries quoted 1474 1387 1695
Median salary £45,000 £42,500 £45,000
Median salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £29,700 £27,500 £30,000
10% offered a salary of more than £62,500 £70,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 8 December 2016.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 8 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Delivery.

1 280 (56.68%) ITIL
2 247 (50.00%) Data Centre
3 164 (33.20%) Continuous Improvement
4 151 (30.57%) Line Management
5 134 (27.13%) MS Excel
6 131 (26.52%) Finance
7 107 (21.66%) Citrix
8 105 (21.26%) Microsoft
8 105 (21.26%) Presales
9 103 (20.85%) SLA
10 102 (20.65%) Cisco
11 100 (20.24%) VMware
12 90 (18.22%) CMDB
13 89 (18.02%) Service Management
14 84 (17.00%) ITIL Certification
14 84 (17.00%) Retail
15 80 (16.19%) VMware Infrastructure
16 79 (15.99%) Degree
17 78 (15.79%) Change Control
18 77 (15.59%) HP
19 74 (14.98%) Project Management
20 72 (14.57%) Computer Science
20 72 (14.57%) Software Engineering
21 69 (13.97%) CheckPoint
22 66 (13.36%) SQL
22 66 (13.36%) assyst
23 64 (12.96%) Publishing
24 63 (12.75%) Firewall
25 62 (12.55%) Requirements Analysis
26 61 (12.35%) Microsoft Azure

Service Delivery
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (4.86%) IIS
2 22 (4.45%) MS Exchange
3 5 (1.01%) Blackberry Enterprise Server
4 4 (0.81%) Exchange Server 2010
4 4 (0.81%) Exchange Server 2013
4 4 (0.81%) SharePoint
5 3 (0.61%) BizTalk Server
5 3 (0.61%) IBM Notes
5 3 (0.61%) Oracle SOA Suite
5 3 (0.61%) Skype for Business
6 2 (0.40%) Apache
7 1 (0.20%) ArcGIS
7 1 (0.20%) CMS
Applications
1 134 (27.13%) MS Excel
2 16 (3.24%) MS Office
3 15 (3.04%) MS PowerPoint
Business Applications
1 66 (13.36%) assyst
2 32 (6.48%) Sentinel
3 10 (2.02%) Magento
4 8 (1.62%) Maximo
Cloud Services
1 61 (12.35%) Microsoft Azure
2 44 (8.91%) IaaS
3 43 (8.70%) PaaS
4 42 (8.50%) Amazon AWS
4 42 (8.50%) Amazon EC2
5 16 (3.24%) SaaS
6 7 (1.42%) Cloud Computing
7 2 (0.40%) Office 365
Communications & Networking
1 63 (12.75%) Firewall
2 50 (10.12%) WAN
3 23 (4.66%) DNS
4 22 (4.45%) SSL
5 17 (3.44%) LAN
6 15 (3.04%) OSPF
7 7 (1.42%) Network Security
8 5 (1.01%) SMTP
9 4 (0.81%) SMS
9 4 (0.81%) VPN
10 3 (0.61%) Internet
10 3 (0.61%) Skype
11 2 (0.40%) Ethernet
11 2 (0.40%) MPLS
11 2 (0.40%) SAN
11 2 (0.40%) TCP/IP
12 1 (0.20%) ATM
12 1 (0.20%) DHCP
12 1 (0.20%) Wi-Fi
12 1 (0.20%) Wireless
Database & Business Intelligence
1 39 (7.89%) MySQL
2 33 (6.68%) SQL Server
3 29 (5.87%) DB2
4 2 (0.40%) MS Access
4 2 (0.40%) Relational Database
5 1 (0.20%) Big Data
5 1 (0.20%) Data Warehouse
5 1 (0.20%) GIS
5 1 (0.20%) Microsoft Analysis Services
5 1 (0.20%) Spatial Data
5 1 (0.20%) SQL Server 2005
5 1 (0.20%) SQL Server 2014
5 1 (0.20%) SQL Server Analysis Services
5 1 (0.20%) SQL Server Integration Services
5 1 (0.20%) SQL Server Reporting Services
Development Applications
1 3 (0.61%) Git (software)
1 3 (0.61%) Subversion
1 3 (0.61%) Team Foundation Server
1 3 (0.61%) Visual Studio
General
1 131 (26.52%) Finance
2 84 (17.00%) Retail
3 64 (12.96%) Publishing
4 8 (1.62%) Legal
5 7 (1.42%) Telecoms
6 5 (1.01%) Law
7 4 (0.81%) Banking
7 4 (0.81%) Manufacturing
8 3 (0.61%) Investment Banking
8 3 (0.61%) Retail Banking
9 2 (0.40%) Marketing
Job Titles
1 88 (17.81%) Architect
2 65 (13.16%) Technical Specialist
3 60 (12.15%) Service Architect
4 35 (7.09%) Support Manager
5 31 (6.28%) Data Centre Specialist
6 27 (5.47%) Technical Manager
7 25 (5.06%) Service Manager
8 24 (4.86%) Citrix Specialist
8 24 (4.86%) Citrix Technical Specialist
8 24 (4.86%) Infrastructure Specialist
9 22 (4.45%) Solutions Architect
10 21 (4.25%) Delivery Manager
10 21 (4.25%) Incident Manager
10 21 (4.25%) Major Incident Manager
10 21 (4.25%) Senior Incident Manager
10 21 (4.25%) Senior Manager
11 20 (4.05%) Developer
12 19 (3.85%) Analyst
12 19 (3.85%) Infrastructure Manager
13 18 (3.64%) Data Architect
Libraries, Frameworks & Software Standards
1 10 (2.02%) Zend Framework
2 4 (0.81%) .NET
2 4 (0.81%) Flash
2 4 (0.81%) REST
2 4 (0.81%) SOAP
2 4 (0.81%) Web Services
3 3 (0.61%) ASP.NET
3 3 (0.61%) ASP.NET MVC
3 3 (0.61%) ASP.NET Web API
3 3 (0.61%) WCF
3 3 (0.61%) XML
3 3 (0.61%) XSLT
4 2 (0.40%) LAMP
5 1 (0.20%) Middleware
5 1 (0.20%) ODBC
Miscellaneous
1 247 (50.00%) Data Centre
2 90 (18.22%) CMDB
3 72 (14.57%) Computer Science
4 42 (8.50%) Analytical Skills
5 26 (5.26%) Public Cloud
6 20 (4.05%) Security Operations Centre
7 13 (2.63%) Statistics
8 9 (1.82%) CESG
8 9 (1.82%) Management Information System
9 8 (1.62%) Blackberry
9 8 (1.62%) Cryptography
9 8 (1.62%) Freedom of Information
9 8 (1.62%) Video Conferencing
10 5 (1.01%) Virtual Team
11 3 (0.61%) e-Learning
11 3 (0.61%) Life Science
11 3 (0.61%) Mobile App
12 2 (0.40%) Clustering
12 2 (0.40%) FMCG
13 1 (0.20%) Data Integration
Operating Systems
1 45 (9.11%) Linux
2 32 (6.48%) Windows
3 23 (4.66%) Unix
4 6 (1.21%) Windows 7
5 3 (0.61%) Windows Server
5 3 (0.61%) Windows Server 2008
6 2 (0.40%) AIX
6 2 (0.40%) Red Hat Enterprise Linux
6 2 (0.40%) Solaris
6 2 (0.40%) SUSE
6 2 (0.40%) Windows Server 2003
6 2 (0.40%) Windows XP
7 1 (0.20%) Windows 10
7 1 (0.20%) Windows 8
7 1 (0.20%) Windows Server 2012
Processes & Methodologies
1 280 (56.68%) ITIL
2 164 (33.20%) Continuous Improvement
3 151 (30.57%) Line Management
4 105 (21.26%) Presales
5 89 (18.02%) Service Management
6 78 (15.79%) Change Control
7 74 (14.98%) Project Management
8 72 (14.57%) Software Engineering
9 62 (12.55%) Requirements Analysis
10 56 (11.34%) Service Design
11 55 (11.13%) ITIL V3
12 54 (10.93%) Incident Management
13 53 (10.73%) PRINCE2
14 49 (9.92%) Capacity Planning
15 46 (9.31%) TOGAF
15 46 (9.31%) Zachman Framework
16 44 (8.91%) Business Development
16 44 (8.91%) Technical Architecture
17 40 (8.10%) Gantt Chart
18 37 (7.49%) People Management
Programming Languages
1 66 (13.36%) SQL
2 10 (2.02%) PHP
3 3 (0.61%) C#
3 3 (0.61%) XPath
4 2 (0.40%) Perl
4 2 (0.40%) PowerShell
4 2 (0.40%) Shell Script
4 2 (0.40%) VBA
5 1 (0.20%) Bash Shell
5 1 (0.20%) JavaScript
5 1 (0.20%) Python
5 1 (0.20%) T-SQL
5 1 (0.20%) VB.NET
Qualifications
1 84 (17.00%) ITIL Certification
2 79 (15.99%) Degree
3 60 (12.15%) Security Cleared
4 48 (9.72%) ISEB
5 41 (8.30%) PMP
6 40 (8.10%) PMI Certification
7 38 (7.69%) SC Cleared
8 31 (6.28%) CCNA
8 31 (6.28%) Cisco Certification
9 22 (4.45%) BPSS Clearance
10 21 (4.25%) LPIC
11 13 (2.63%) CISSP
12 10 (2.02%) CISM
13 9 (1.82%) CISA
14 5 (1.01%) PRINCE2 Certification
15 1 (0.20%) CCNP
15 1 (0.20%) CESG Certified Professional
15 1 (0.20%) DBS Check
15 1 (0.20%) DV Cleared
15 1 (0.20%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 103 (20.85%) SLA
2 21 (4.25%) Disclosure Scotland
3 18 (3.64%) QA
4 9 (1.82%) ISO/IEC 27001
5 8 (1.62%) PCI DSS
System Software
1 80 (16.19%) VMware Infrastructure
2 49 (9.92%) Active Directory
3 42 (8.50%) Virtual Machines
4 23 (4.66%) Firmware
5 7 (1.42%) Hyper-V
6 1 (0.20%) Microsoft Virtual Server
6 1 (0.20%) Virtual Servers
6 1 (0.20%) VMware Server
6 1 (0.20%) XenServer
Systems Management
1 44 (8.91%) SCCM
2 43 (8.70%) SCOM
3 42 (8.50%) SCVMM
4 23 (4.66%) NetBackup
5 21 (4.25%) Backup Exec
5 21 (4.25%) Tivoli
6 15 (3.04%) SCOrch
6 15 (3.04%) vRealize
7 3 (0.61%) Nagios
8 2 (0.40%) Oracle RMAN
8 2 (0.40%) Oracle ZFS
8 2 (0.40%) Tivoli Storage Manager
8 2 (0.40%) Unicenter
Vendors
1 107 (21.66%) Citrix
2 105 (21.26%) Microsoft
3 102 (20.65%) Cisco
4 100 (20.24%) VMware
5 77 (15.59%) HP
6 69 (13.97%) CheckPoint
7 57 (11.54%) IBM
8 51 (10.32%) Juniper
9 41 (8.30%) Fortinet
9 41 (8.30%) Remedy
10 35 (7.09%) Oracle
11 30 (6.07%) BMC
12 28 (5.67%) NetApp
13 27 (5.47%) EMC
14 25 (5.06%) F5
15 24 (4.86%) Brocade
16 21 (4.25%) Red Hat
17 11 (2.23%) Huawei
18 10 (2.02%) Zend
19 5 (1.01%) ServiceNow
Birmingham, West Midlands (County)
Applause IT Innovation
Salary: £90000 - £110000 per annum + 20% Bonus + Benefits
Posted: 15 hours ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £60000 - £69000 per annum + Car Allowance + 15% Bonus
Posted: 3 days ago
Birmingham
Ampersand Consulting
Salary: £75000 - £150000 per annum + £75,000 - OTE £150,000
Posted: 22 days ago