The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 49 29 37
Rank change year-on-year
-20 +8
Permanent jobs citing Service Delivery 79 128 87
As % of all permanent IT jobs located in Birmingham 4.00% 6.30% 5.17%
As % of the Processes & Methodologies category 5.25% 8.09% 7.21%
Number of salaries quoted 67 111 51
Average salary £55,000 £50,000 £47,500
Average salary % change year-on-year
+10.00% +5.26%
90% offered a salary of more than £31,500 £35,000 £35,000
10% offered a salary of more than £77,500 £70,000 £62,500
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1505 1582 1207
As % of all permanent IT jobs located in Birmingham 76.20% 77.89% 71.72%
Number of salaries quoted 1312 1395 1062
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £30,000 £27,500 £28,500
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
West Midlands

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 29 July 2014.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 July 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 82 (52.23%) ITIL
2 43 (27.39%) Windows
3 40 (25.48%) Finance
4 34 (21.66%) Microsoft
5 29 (18.47%) Service Management
6 28 (17.83%) Active Directory
7 25 (15.92%) SLA
8 22 (14.01%) MS Office
9 19 (12.10%) Operations Management
9 19 (12.10%) ITIL V3
10 18 (11.46%) Server Monitoring
10 18 (11.46%) WSUS
11 17 (10.83%) Degree
12 14 (8.92%) Project Management
12 14 (8.92%) Cisco
12 14 (8.92%) ITIL Certification
13 13 (8.28%) WAN
14 12 (7.64%) Linux
14 12 (7.64%) Cisco Certification
14 12 (7.64%) Microsoft Certification
14 12 (7.64%) Firewall
14 12 (7.64%) Telecoms
15 11 (7.01%) Stakeholder Management
16 10 (6.37%) VMware
16 10 (6.37%) Security Cleared
17 9 (5.73%) Logistics
17 9 (5.73%) Incident Management
17 9 (5.73%) Statistics
17 9 (5.73%) Change Management
18 8 (5.10%) CCNA

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 July 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.10%) SharePoint
2 2 (1.27%) MS Exchange
3 1 (0.64%) CMS
3 1 (0.64%) Exchange Server 2003
3 1 (0.64%) Exchange Server 2007
3 1 (0.64%) Lync
3 1 (0.64%) SharePoint 2013
3 1 (0.64%) Exchange Server 2013
Applications
1 22 (14.01%) MS Office
2 3 (1.91%) MS Excel
2 3 (1.91%) SPSS
3 1 (0.64%) MS PowerPoint
Business Applications
1 2 (1.27%) SAP HR
1 2 (1.27%) SAP Payroll
1 2 (1.27%) Dynamics CRM
2 1 (0.64%) Remedy ITSM
2 1 (0.64%) Agresso
Cloud Services
1 3 (1.91%) Cloud Computing
2 2 (1.27%) PaaS
2 2 (1.27%) IaaS
3 1 (0.64%) Office 365
3 1 (0.64%) Microsoft Azure
Communications & Networking
1 13 (8.28%) WAN
2 12 (7.64%) Firewall
3 7 (4.46%) Wireless
3 7 (4.46%) LAN
3 7 (4.46%) TCP/IP
4 6 (3.82%) IP Telephony
4 6 (3.82%) DWDM
5 5 (3.18%) VPN
5 5 (3.18%) DNS
5 5 (3.18%) DHCP
6 3 (1.91%) SMTP
6 3 (1.91%) SSL
6 3 (1.91%) MPLS
6 3 (1.91%) Intranet
6 3 (1.91%) Network Security
6 3 (1.91%) Cisco ASA
7 2 (1.27%) Unified Communications
8 1 (0.64%) Internet
8 1 (0.64%) SAN
Database & Business Intelligence
1 3 (1.91%) Oracle Database
2 2 (1.27%) SQL Server
2 2 (1.27%) Oracle Reports
2 2 (1.27%) Data Warehouse
2 2 (1.27%) DTS
2 2 (1.27%) Oracle Database 10g
2 2 (1.27%) Microsoft Analysis Services
2 2 (1.27%) SQL Server Reporting Services
2 2 (1.27%) SQL Server 2005
2 2 (1.27%) SQL Server Integration Services
2 2 (1.27%) Oracle Database 11g
2 2 (1.27%) SQL Server Analysis Services
2 2 (1.27%) SQL Server 2008
2 2 (1.27%) Business Intelligence Development Studio
2 2 (1.27%) SQL Server 2012
2 2 (1.27%) Oracle Database 12c
General
1 40 (25.48%) Finance
2 12 (7.64%) Telecoms
3 8 (5.10%) Banking
4 6 (3.82%) Manufacturing
5 5 (3.18%) Legal
5 5 (3.18%) Marketing
6 4 (2.55%) Billing
6 4 (2.55%) Local Government
6 4 (2.55%) Automotive
7 3 (1.91%) Retail
8 1 (0.64%) Advertising
8 1 (0.64%) Back Office
Job Titles
1 57 (36.31%) Service Manager
2 25 (15.92%) Delivery Manager
3 19 (12.10%) Services Delivery Manager
4 15 (9.55%) Architect
5 12 (7.64%) Consultant
6 10 (6.37%) Infrastructure Manager
6 10 (6.37%) IT Services Manager
7 7 (4.46%) Solutions Architect
8 6 (3.82%) Infrastructure Engineer
9 5 (3.18%) Cisco Network Engineer
9 5 (3.18%) Network Engineer
9 5 (3.18%) Cisco Engineer
9 5 (3.18%) Customer Services Manager
10 4 (2.55%) Support Specialist
10 4 (2.55%) Business Manager
11 3 (1.91%) Data Centre Manager
11 3 (1.91%) Data Manager
11 3 (1.91%) Security Engineer
11 3 (1.91%) Security Specialist
11 3 (1.91%) Support Manager
Libraries, Frameworks & Software Standards
1 1 (0.64%) HTML
Miscellaneous
1 9 (5.73%) Statistics
2 7 (4.46%) Replication
3 4 (2.55%) Management Information System
4 3 (1.91%) NHS
4 3 (1.91%) Firmware
4 3 (1.91%) Clustering
4 3 (1.91%) Computer Science
5 2 (1.27%) Fat Client
5 2 (1.27%) Mathematics
5 2 (1.27%) Thin Client
5 2 (1.27%) EPoS
6 1 (0.64%) Freedom of Information
6 1 (0.64%) RIA
6 1 (0.64%) iPhone
6 1 (0.64%) Smart Meter
6 1 (0.64%) iPad
6 1 (0.64%) Enterprise Software
6 1 (0.64%) CMDB
Operating Systems
1 43 (27.39%) Windows
2 12 (7.64%) Linux
3 8 (5.10%) Windows Server 2003
4 7 (4.46%) Red Hat Enterprise Linux
5 6 (3.82%) Windows Server 2008
6 5 (3.18%) Windows 7
7 2 (1.27%) UNIX
7 2 (1.27%) Windows Server 2012
8 1 (0.64%) Windows Phone
8 1 (0.64%) Windows 8
8 1 (0.64%) Android
Processes & Methodologies
1 82 (52.23%) ITIL
2 29 (18.47%) Service Management
3 19 (12.10%) Operations Management
3 19 (12.10%) ITIL V3
4 18 (11.46%) Server Monitoring
5 14 (8.92%) Project Management
6 11 (7.01%) Stakeholder Management
7 9 (5.73%) Logistics
7 9 (5.73%) Change Management
7 9 (5.73%) Incident Management
8 8 (5.10%) Network Management
9 6 (3.82%) Continuous Improvement
9 6 (3.82%) Migration
9 6 (3.82%) PRINCE2
9 6 (3.82%) Infrastructure Management
10 5 (3.18%) ITSM
10 5 (3.18%) Strategic Planning
10 5 (3.18%) Data Analysis
10 5 (3.18%) TOGAF
10 5 (3.18%) Fault Management
Programming Languages
1 3 (1.91%) PowerShell
2 2 (1.27%) C
2 2 (1.27%) SQL
3 1 (0.64%) ABAP
3 1 (0.64%) PHP
Qualifications
1 17 (10.83%) Degree
2 14 (8.92%) ITIL Certification
3 12 (7.64%) Cisco Certification
3 12 (7.64%) Microsoft Certification
4 10 (6.37%) Security Cleared
5 8 (5.10%) MCSE
5 8 (5.10%) CCNA
6 6 (3.82%) MCP
6 6 (3.82%) MCITP
7 5 (3.18%) SC Cleared
7 5 (3.18%) CCNP
8 4 (2.55%) CISSP
9 3 (1.91%) CCSP
9 3 (1.91%) CCSE
9 3 (1.91%) CEH
10 2 (1.27%) OCP
10 2 (1.27%) Oracle Certification
10 2 (1.27%) MCSA
10 2 (1.27%) CCIE
11 1 (0.64%) CCDA
Quality Assurance & Compliance
1 25 (15.92%) SLA
2 5 (3.18%) COBIT
3 4 (2.55%) QA
System Software
1 28 (17.83%) Active Directory
2 7 (4.46%) Microsoft Virtual Server
3 4 (2.55%) VMware Infrastructure
4 2 (1.27%) Hyper-V
4 2 (1.27%) Oracle RAC
5 1 (0.64%) vSphere
5 1 (0.64%) vCloud
Systems Management
1 18 (11.46%) WSUS
2 3 (1.91%) SCOM
2 3 (1.91%) FortiGate
3 2 (1.27%) SCOrch
3 2 (1.27%) SCSM
3 2 (1.27%) SCVMM
3 2 (1.27%) Data Guard
3 2 (1.27%) SCCM
Vendors
1 34 (21.66%) Microsoft
2 14 (8.92%) Cisco
3 10 (6.37%) VMware
4 7 (4.46%) Red Hat
5 6 (3.82%) Citrix
6 5 (3.18%) Juniper
6 5 (3.18%) HP
6 5 (3.18%) Nortel
7 4 (2.55%) Symantec
8 3 (1.91%) CheckPoint
8 3 (1.91%) NetApp
8 3 (1.91%) IBM
8 3 (1.91%) Oracle
9 2 (1.27%) SAP
9 2 (1.27%) Mercator
10 1 (0.64%) Remedy
10 1 (0.64%) Dell
10 1 (0.64%) BMC
10 1 (0.64%) JDA
10 1 (0.64%) RedPrairie
Birmingham, West Midlands (County)
Certes Computing Ltd
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Birmingham
Aximis West
Salary: £50,000 - £60,000 per year
Posted: 7 days ago
Birmingham
Computer Futures
Salary: £48000 - £56000 per annum + negotiable
Posted: 13 days ago
Birmingham
Computer Futures
Salary: £65000 - £75000 per annum + negotiable, bens etc.
Posted: 13 days ago