The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 44 39 57
Rank change year-on-year
-5 +18
Permanent jobs citing Service Delivery 105 92 67
As % of all permanent IT jobs located in Birmingham 5.86% 4.91% 3.92%
As % of the Processes & Methodologies category 7.02% 6.06% 5.07%
Number of salaries quoted 84 83 54
Average salary £47,000 £55,000 £47,500
Average salary % change year-on-year
-14.54% +15.78%
90% offered a salary of more than £29,000 £32,500 £31,800
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1495 1519 1322
As % of all permanent IT jobs located in Birmingham 83.47% 81.10% 77.31%
Number of salaries quoted 1198 1348 1120
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £67,500 £65,000 £69,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 29 May 2015.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 May 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 88 (47.31%) ITIL
2 42 (22.58%) Windows
3 37 (19.89%) Microsoft
4 34 (18.28%) Active Directory
5 33 (17.74%) SLA
5 33 (17.74%) Finance
6 32 (17.20%) Cisco
7 31 (16.67%) Data Centre
8 28 (15.05%) Service Management
8 28 (15.05%) Project Management
9 26 (13.98%) MS Excel
10 23 (12.37%) VMware
10 23 (12.37%) LAN
10 23 (12.37%) Windows 7
11 22 (11.83%) Analytical Skills
12 20 (10.75%) Incident Management
13 19 (10.22%) Problem Management
13 19 (10.22%) WAN
13 19 (10.22%) Cisco Certification
13 19 (10.22%) Blackberry
14 18 (9.68%) Wireless
14 18 (9.68%) ITIL Certification
14 18 (9.68%) MS Exchange
14 18 (9.68%) SQL
15 17 (9.14%) MS Office
15 17 (9.14%) DNS
15 17 (9.14%) Firewall
15 17 (9.14%) Time Management
16 16 (8.60%) Change Management
16 16 (8.60%) SAP

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 May 2015, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 18 (9.68%) MS Exchange
2 14 (7.53%) Exchange Server 2010
3 9 (4.84%) Exchange Server 2007
4 3 (1.61%) Tomcat
4 3 (1.61%) OpenEdge
5 2 (1.08%) Exchange Server 2003
5 2 (1.08%) Exchange Server 2013
6 1 (0.54%) SharePoint
6 1 (0.54%) Apache
Applications
1 26 (13.98%) MS Excel
2 17 (9.14%) MS Office
3 2 (1.08%) MS Project
3 2 (1.08%) MS PowerPoint
4 1 (0.54%) Spreadsheet
Business Applications
1 3 (1.61%) assyst
2 2 (1.08%) Oracle EBS
3 1 (0.54%) Oracle HRMS
3 1 (0.54%) Tesseract
Cloud Services
1 4 (2.15%) Office 365
Communications & Networking
1 23 (12.37%) LAN
2 19 (10.22%) WAN
3 18 (9.68%) Wireless
4 17 (9.14%) DNS
4 17 (9.14%) Firewall
5 14 (7.53%) VPN
6 12 (6.45%) OSPF
6 12 (6.45%) BGP
7 11 (5.91%) TCP/IP
7 11 (5.91%) MPLS
8 10 (5.38%) Cisco IOS
9 9 (4.84%) Cisco ASA
9 9 (4.84%) Wireshark
9 9 (4.84%) DHCP
9 9 (4.84%) VoIP
10 8 (4.30%) VLAN
11 6 (3.23%) EIGRP
11 6 (3.23%) Wi-Fi
11 6 (3.23%) PPP
11 6 (3.23%) Spanning Tree
Database & Business Intelligence
1 10 (5.38%) SQL Server
2 6 (3.23%) SQL Server 2008
2 6 (3.23%) SQL Server 2012
3 3 (1.61%) Relational Database
3 3 (1.61%) SQL Server Analysis Services
3 3 (1.61%) SQL Server 2005
3 3 (1.61%) SQL Server Integration Services
3 3 (1.61%) RDBMS
4 1 (0.54%) Oracle BI EE
4 1 (0.54%) Oracle Reports
Development Applications
1 1 (0.54%) Oracle Forms
General
1 33 (17.74%) Finance
2 15 (8.06%) Telecoms
3 11 (5.91%) Law
3 11 (5.91%) Legal
4 10 (5.38%) Marketing
5 7 (3.76%) Manufacturing
6 6 (3.23%) French Language
6 6 (3.23%) German Language
7 4 (2.15%) Electronics
7 4 (2.15%) Banking
8 3 (1.61%) Retail
9 1 (0.54%) Billing
9 1 (0.54%) Retail Banking
9 1 (0.54%) Corporate Banking
9 1 (0.54%) Publishing
Job Titles
1 31 (16.67%) Service Manager
2 25 (13.44%) Delivery Manager
3 24 (12.90%) Services Delivery Manager
3 24 (12.90%) Team Leader
4 19 (10.22%) Desktop Support
4 19 (10.22%) 2nd Line Support
5 16 (8.60%) Support Engineer
6 15 (8.06%) Analyst
7 14 (7.53%) Support Team Leader
7 14 (7.53%) Desktop Support Team Leader
7 14 (7.53%) Desktop Team Leader
8 13 (6.99%) Architect
9 11 (5.91%) Project Manager
10 8 (4.30%) Service Desk Team Leader
10 8 (4.30%) Business Manager
10 8 (4.30%) Support Manager
10 8 (4.30%) Business Systems Manager
10 8 (4.30%) Systems Manager
11 7 (3.76%) Service Architect
11 7 (3.76%) Relationships Manager
Libraries, Frameworks & Software Standards
1 1 (0.54%) HTML
Miscellaneous
1 31 (16.67%) Data Centre
2 22 (11.83%) Analytical Skills
3 19 (10.22%) Blackberry
4 14 (7.53%) User Experience
5 13 (6.99%) Management Information System
6 8 (4.30%) Life Science
7 7 (3.76%) Replication
8 5 (2.69%) Video Conferencing
9 4 (2.15%) Clustering
10 3 (1.61%) Handset
10 3 (1.61%) Statistics
10 3 (1.61%) Foreign Exchange (FX)
11 2 (1.08%) Data Protection Act
12 1 (0.54%) E-Learning
12 1 (0.54%) Computer Science
12 1 (0.54%) EPoS
12 1 (0.54%) EFT
Operating Systems
1 42 (22.58%) Windows
2 23 (12.37%) Windows 7
3 12 (6.45%) Windows Server 2003
3 12 (6.45%) Windows Server 2008
4 7 (3.76%) Windows Server 2012
5 6 (3.23%) Windows XP
5 6 (3.23%) Linux
5 6 (3.23%) UNIX
6 4 (2.15%) Android
7 3 (1.61%) CentOS
8 2 (1.08%) Solaris
8 2 (1.08%) Red Hat Enterprise Linux
9 1 (0.54%) Windows Vista
Processes & Methodologies
1 88 (47.31%) ITIL
2 28 (15.05%) Service Management
2 28 (15.05%) Project Management
3 20 (10.75%) Incident Management
4 19 (10.22%) Problem Management
5 17 (9.14%) Time Management
6 16 (8.60%) Change Management
6 16 (8.60%) Mentoring
7 15 (8.06%) Continuous Improvement
7 15 (8.06%) PRINCE2
7 15 (8.06%) Stakeholder Management
8 13 (6.99%) ERP
9 12 (6.45%) Disaster Recovery
9 12 (6.45%) Business Analysis
9 12 (6.45%) Change Control
10 10 (5.38%) People Management
11 9 (4.84%) Coaching
11 9 (4.84%) Load Balancing
12 8 (4.30%) Business Continuity
12 8 (4.30%) Budget Control
Programming Languages
1 18 (9.68%) SQL
2 3 (1.61%) PowerShell
3 2 (1.08%) Java
3 2 (1.08%) Shell Script
4 1 (0.54%) Bash Shell
4 1 (0.54%) JavaScript
4 1 (0.54%) PL/SQL
4 1 (0.54%) C
4 1 (0.54%) VBA
Qualifications
1 19 (10.22%) Cisco Certification
2 18 (9.68%) ITIL Certification
3 14 (7.53%) Degree
4 12 (6.45%) CCNA
5 10 (5.38%) Security Cleared
6 9 (4.84%) CCNP
7 5 (2.69%) SC Cleared
8 4 (2.15%) CCIE
8 4 (2.15%) Microsoft Certification
9 3 (1.61%) CCSE
9 3 (1.61%) JNCIP
9 3 (1.61%) MCTS
9 3 (1.61%) MCITP
9 3 (1.61%) PMP
9 3 (1.61%) PMI Certification
10 2 (1.08%) ISEB
11 1 (0.54%) ISEB Practitioner
11 1 (0.54%) BC Cleared
11 1 (0.54%) PRINCE2 Practitioner
11 1 (0.54%) PRINCE2 Certification
Quality Assurance & Compliance
1 33 (17.74%) SLA
2 5 (2.69%) ISO/IEC 27001
3 2 (1.08%) PMBOK
4 1 (0.54%) QA
4 1 (0.54%) COBIT
4 1 (0.54%) ISO 9001
System Software
1 34 (18.28%) Active Directory
2 11 (5.91%) Hyper-V
3 9 (4.84%) VMware Infrastructure
4 6 (3.23%) Microsoft Virtual Server
5 5 (2.69%) vSphere
6 3 (1.61%) VMware ESXi
7 2 (1.08%) VMware ESX
Systems Management
1 14 (7.53%) SCCM
2 1 (0.54%) CiscoWorks
Vendors
1 37 (19.89%) Microsoft
2 32 (17.20%) Cisco
3 23 (12.37%) VMware
4 16 (8.60%) SAP
5 11 (5.91%) Oracle
6 10 (5.38%) Juniper
7 9 (4.84%) F5
7 9 (4.84%) Avaya
8 8 (4.30%) HP
9 6 (3.23%) CheckPoint
9 6 (3.23%) Citrix
10 5 (2.69%) PeopleSoft
10 5 (2.69%) IBM
11 4 (2.15%) Apple
11 4 (2.15%) Riverbed
12 3 (1.61%) Sourcefire
12 3 (1.61%) Fortinet
12 3 (1.61%) Remedy
12 3 (1.61%) Red Hat
13 2 (1.08%) Dell
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £31000 - £40000 per annum + Training + Bonus + Certs
Posted: 2 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £51000 - £60000 per annum + Bonus +Training + Certs
Posted: 2 days ago
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 2 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Perfect People Recruitment Solutions Ltd
Salary: Up to £62k basic + 10% Bonus + Benefits.
Posted: 6 days ago
Birmingham
Edenhouse solutions ltd
Salary: Competitive with Excellent Benefits
Posted: 8 days ago
Birmingham
Computer Futures
Salary: competitive
Posted: 8 days ago
Birmingham
Computer Futures
Salary: competitive
Posted: 8 days ago
Birmingham
Computer Futures
Salary: £50000 per annum + competitive
Posted: 8 days ago
Birmingham, West Midlands (County)
SCC
Posted: 13 days ago
Birmingham
Capita - ITIN
Salary: £20000 - £23000 per annum + Benefits
Posted: 15 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £40,000 to £60,000 per annum Plus Car + Bonus
Posted: 16 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £60000 - £70000 per annum + Benefits/Progression
Posted: 23 days ago