The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 52 43 36
Rank change year-on-year
-9 -7
Permanent jobs citing Service Delivery 87 103 81
As % of all permanent IT jobs located in Birmingham 3.82% 4.78% 4.67%
As % of the Processes & Methodologies category 4.77% 5.90% 6.71%
Number of salaries quoted 69 94 48
Average salary £55,500 £50,000 £41,250
Average salary % change year-on-year
+11.00% +21.21%
90% offered a salary of more than £31,520 £33,500 £32,200
10% offered a salary of more than £75,000 £66,750 £59,125
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1823 1746 1207
As % of all permanent IT jobs located in Birmingham 80.10% 80.98% 69.53%
Number of salaries quoted 1572 1573 1015
Average salary £50,000 £45,000 £44,750
Average salary % change year-on-year
+11.11% +0.55%
90% offered a salary of more than £30,000 £27,500 £29,500
10% offered a salary of more than £72,500 £70,000 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 17 September 2014.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 17 September 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 89 (52.05%) ITIL
2 42 (24.56%) Service Management
3 39 (22.81%) Finance
4 34 (19.88%) SLA
5 31 (18.13%) Windows
6 28 (16.37%) Microsoft
7 21 (12.28%) Line Management
8 19 (11.11%) Cisco
9 18 (10.53%) Active Directory
9 18 (10.53%) Degree
10 17 (9.94%) MS Office
10 17 (9.94%) Telecoms
11 15 (8.77%) Incident Management
11 15 (8.77%) People Management
12 14 (8.19%) ITIL Certification
12 14 (8.19%) Change Management
12 14 (8.19%) Operations Management
12 14 (8.19%) ITIL V3
13 13 (7.60%) WAN
13 13 (7.60%) WSUS
13 13 (7.60%) Server Monitoring
14 12 (7.02%) Stakeholder Management
15 11 (6.43%) Banking
15 11 (6.43%) Statistics
16 10 (5.85%) Cisco Certification
16 10 (5.85%) Coaching
17 9 (5.26%) Linux
17 9 (5.26%) CCNA
17 9 (5.26%) VMware
17 9 (5.26%) Supplier Management

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 17 September 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.34%) SharePoint
2 3 (1.75%) CMS
3 2 (1.17%) MS Exchange
4 1 (0.58%) IIS
4 1 (0.58%) Apache
4 1 (0.58%) Tomcat
4 1 (0.58%) Exchange Server 2003
4 1 (0.58%) Exchange Server 2007
Applications
1 17 (9.94%) MS Office
2 8 (4.68%) MS Excel
3 5 (2.92%) SPSS
4 4 (2.34%) MS PowerPoint
Business Applications
1 5 (2.92%) assyst
2 2 (1.17%) Dynamics CRM
2 2 (1.17%) Remedy ITSM
2 2 (1.17%) SAP HR
2 2 (1.17%) SAP Payroll
Cloud Services
1 4 (2.34%) Cloud Computing
2 1 (0.58%) PaaS
2 1 (0.58%) IaaS
Communications & Networking
1 13 (7.60%) WAN
2 7 (4.09%) Wireless
2 7 (4.09%) LAN
3 6 (3.51%) IP Telephony
3 6 (3.51%) DWDM
3 6 (3.51%) VPN
4 4 (2.34%) PABX
5 3 (1.75%) Unified Communications
5 3 (1.75%) Firewall
6 2 (1.17%) Symposium
6 2 (1.17%) Nortel Meridian
7 1 (0.58%) Internet
7 1 (0.58%) TCP/IP
Database & Business Intelligence
1 1 (0.58%) Oracle Database
General
1 39 (22.81%) Finance
2 17 (9.94%) Telecoms
3 11 (6.43%) Banking
4 5 (2.92%) Manufacturing
4 5 (2.92%) Marketing
5 4 (2.34%) Billing
5 4 (2.34%) Automotive
5 4 (2.34%) Legal
6 2 (1.17%) Back Office
6 2 (1.17%) Investment Banking
6 2 (1.17%) Local Government
7 1 (0.58%) Advertising
7 1 (0.58%) Retail
Job Titles
1 56 (32.75%) Service Manager
2 27 (15.79%) Delivery Manager
3 20 (11.70%) Services Delivery Manager
4 14 (8.19%) Infrastructure Manager
5 11 (6.43%) Architect
6 10 (5.85%) IT Services Manager
7 8 (4.68%) Customer Services Manager
7 8 (4.68%) Head of Service Delivery
8 7 (4.09%) Analyst
9 6 (3.51%) Infrastructure Engineer
9 6 (3.51%) Data Centre Manager
10 5 (2.92%) Cisco Network Engineer
10 5 (2.92%) Cisco Engineer
10 5 (2.92%) Network Engineer
10 5 (2.92%) Solutions Architect
11 4 (2.34%) Data Manager
11 4 (2.34%) Incident Manager
11 4 (2.34%) Business Manager
11 4 (2.34%) NOC Engineer
11 4 (2.34%) Head of Managed Services
Libraries, Frameworks & Software Standards
1 1 (0.58%) HTML
1 1 (0.58%) Middleware
Miscellaneous
1 11 (6.43%) Statistics
2 8 (4.68%) Analytical Skills
3 5 (2.92%) Management Information System
3 5 (2.92%) Replication
4 4 (2.34%) Life Science
5 3 (1.75%) Computer Science
5 3 (1.75%) NHS
5 3 (1.75%) Firmware
5 3 (1.75%) Thin Client
5 3 (1.75%) Fat Client
6 2 (1.17%) Mathematics
6 2 (1.17%) EPoS
6 2 (1.17%) GIS
6 2 (1.17%) CMDB
7 1 (0.58%) RIA
7 1 (0.58%) Smart Meter
7 1 (0.58%) Enterprise Software
7 1 (0.58%) User Experience
7 1 (0.58%) Mainframe
7 1 (0.58%) Clustering
Operating Systems
1 31 (18.13%) Windows
2 9 (5.26%) Linux
3 7 (4.09%) Windows Server 2003
3 7 (4.09%) Red Hat Enterprise Linux
4 3 (1.75%) UNIX
Processes & Methodologies
1 89 (52.05%) ITIL
2 42 (24.56%) Service Management
3 21 (12.28%) Line Management
4 15 (8.77%) People Management
4 15 (8.77%) Incident Management
5 14 (8.19%) Change Management
5 14 (8.19%) Operations Management
5 14 (8.19%) ITIL V3
6 13 (7.60%) Server Monitoring
7 12 (7.02%) Stakeholder Management
8 10 (5.85%) Coaching
9 9 (5.26%) Supplier Management
10 8 (4.68%) Project Management
10 8 (4.68%) Mentoring
10 8 (4.68%) Continuous Improvement
10 8 (4.68%) Problem Management
11 7 (4.09%) Network Management
11 7 (4.09%) Infrastructure Management
12 6 (3.51%) Logistics
13 5 (2.92%) Strategic Planning
Programming Languages
1 7 (4.09%) SQL
2 4 (2.34%) C
3 2 (1.17%) VBA
4 1 (0.58%) PHP
4 1 (0.58%) ABAP
Qualifications
1 18 (10.53%) Degree
2 14 (8.19%) ITIL Certification
3 10 (5.85%) Cisco Certification
4 9 (5.26%) CCNA
5 8 (4.68%) SC Cleared
5 8 (4.68%) Security Cleared
6 5 (2.92%) CCNP
7 4 (2.34%) Microsoft Certification
8 2 (1.17%) ITIL Foundation Certificate
9 1 (0.58%) ISTQB Foundation Certification
9 1 (0.58%) A+ Certification
9 1 (0.58%) CGEIT
9 1 (0.58%) ISEB
9 1 (0.58%) CISSP
9 1 (0.58%) MCP
9 1 (0.58%) MCSE
9 1 (0.58%) CCIE
9 1 (0.58%) CISA
9 1 (0.58%) CISM
9 1 (0.58%) ISTQB
Quality Assurance & Compliance
1 34 (19.88%) SLA
2 4 (2.34%) COBIT
2 4 (2.34%) QA
System Software
1 18 (10.53%) Active Directory
2 7 (4.09%) Microsoft Virtual Server
3 4 (2.34%) VMware Infrastructure
4 1 (0.58%) vCloud
Systems Management
1 13 (7.60%) WSUS
2 1 (0.58%) SCOM
Vendors
1 28 (16.37%) Microsoft
2 19 (11.11%) Cisco
3 9 (5.26%) VMware
4 8 (4.68%) Remedy
5 7 (4.09%) Red Hat
5 7 (4.09%) Nortel
6 6 (3.51%) Citrix
7 5 (2.92%) Juniper
7 5 (2.92%) HP
8 4 (2.34%) Avaya
9 3 (1.75%) IBM
9 3 (1.75%) NetApp
10 2 (1.17%) BMC
10 2 (1.17%) Symantec
10 2 (1.17%) Oracle
10 2 (1.17%) Business Objects
10 2 (1.17%) SAP
11 1 (0.58%) Sun
Birmingham, West Midlands (County)
NES Global Talent
Salary: Excellent
Posted: 15 hours ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £30000 to £40000 per annum - Excellent
Posted: 15 hours ago
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £65000 - £75000 per annum + Benefits + Bonuses (115K ote)
Posted: 16 hours ago
Birmingham, West Midlands (County)
Adria Solutions Ltd
Salary: £25000 - £29000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
NES Global Talent
Salary: £65000 to £75000 per annum - Car, Pension etc
Posted: 6 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £55000.00 - £60000.00 per annum
Posted: 16 days ago
Birmingham, West Midlands (County)
Level 3
Salary: £35000 per annum
Posted: 22 days ago