The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 20 43 43
Rank change year-on-year
+23 0
Permanent jobs citing Service Delivery 192 108 92
As % of all permanent IT jobs located in Birmingham 8.07% 5.93% 4.87%
As % of the Processes & Methodologies category 9.34% 6.96% 5.75%
Number of salaries quoted 70 86 83
Median salary £45,000 £47,250 £55,000
Median salary % change year-on-year
-4.76% -14.09%
90% offered a salary of more than £27,500 £29,000 £32,500
10% offered a salary of more than £70,000 £68,750 £65,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2056 1551 1601
As % of all permanent IT jobs located in Birmingham 86.46% 85.22% 84.75%
Number of salaries quoted 1496 1246 1411
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £29,000 £30,000
10% offered a salary of more than £67,500 £69,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 31 May 2016.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 31 May 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for Service Delivery.

1 150 (46.15%) ITIL
2 94 (28.92%) Data Centre
3 75 (23.08%) Finance
4 74 (22.77%) Service Management
5 69 (21.23%) SLA
5 69 (21.23%) Continuous Improvement
6 58 (17.85%) Stakeholder Management
7 57 (17.54%) CMDB
8 48 (14.77%) SQL Server
8 48 (14.77%) ITIL Certification
9 47 (14.46%) Degree
10 46 (14.15%) Business Intelligence
11 45 (13.85%) Data Management
12 44 (13.54%) Project Management
13 43 (13.23%) MS Excel
14 42 (12.92%) People Management
15 41 (12.62%) Line Management
16 40 (12.31%) Presales
16 40 (12.31%) Microsoft
17 39 (12.00%) SQL
18 38 (11.69%) Oracle
19 37 (11.38%) Linux
19 37 (11.38%) Cisco
19 37 (11.38%) Performance Management
20 36 (11.08%) TOGAF
21 35 (10.77%) Publishing
21 35 (10.77%) Computer Science
22 34 (10.46%) assyst
23 33 (10.15%) Local Government
24 32 (9.85%) Incident Management

Service Delivery
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (6.15%) BizTalk Server
2 12 (3.69%) IIS
3 11 (3.38%) Apache
4 8 (2.46%) SharePoint
5 7 (2.15%) Exchange Server 2013
6 5 (1.54%) MS Exchange
7 2 (0.62%) Exchange Server 2003
7 2 (0.62%) Exchange Server 2010
7 2 (0.62%) Moodle
7 2 (0.62%) Skype for Business
8 1 (0.31%) CMS
8 1 (0.31%) Exchange Server 2007
8 1 (0.31%) SharePoint 2010
8 1 (0.31%) SharePoint 2013
Applications
1 43 (13.23%) MS Excel
2 25 (7.69%) MS Office
2 25 (7.69%) MS PowerPoint
3 1 (0.31%) MS Visio
3 1 (0.31%) Spreadsheet
Business Applications
1 34 (10.46%) assyst
2 6 (1.85%) Unit4 Business World
3 3 (0.92%) SAP SD
3 3 (0.92%) Sentinel
4 2 (0.62%) Dynamics NAV
4 2 (0.62%) SAP EHS
4 2 (0.62%) SAP ERP
5 1 (0.31%) SAP CO
5 1 (0.31%) SAP FI
5 1 (0.31%) SAP FI/CO
5 1 (0.31%) SAP FI-AR
Cloud Services
1 28 (8.62%) Microsoft Azure
2 25 (7.69%) PaaS
3 23 (7.08%) Amazon AWS
4 18 (5.54%) IaaS
5 16 (4.92%) Amazon EC2
6 12 (3.69%) Office 365
7 4 (1.23%) SaaS
Communications & Networking
1 13 (4.00%) WAN
2 12 (3.69%) Firewall
2 12 (3.69%) SAN
3 11 (3.38%) LAN
4 9 (2.77%) Telepresence
5 8 (2.46%) DNS
6 7 (2.15%) SSL
7 6 (1.85%) VPN
8 4 (1.23%) Wi-Fi
9 3 (0.92%) IPsec
10 2 (0.62%) Intrusion Detection
10 2 (0.62%) TCP/IP
10 2 (0.62%) VLAN
11 1 (0.31%) Fibre Channel
11 1 (0.31%) Junos
11 1 (0.31%) NetScaler
11 1 (0.31%) Network Security
11 1 (0.31%) Remote Desktop
11 1 (0.31%) Skype
11 1 (0.31%) Unified Communications
Database & Business Intelligence
1 48 (14.77%) SQL Server
2 31 (9.54%) MySQL
3 23 (7.08%) DB2
4 6 (1.85%) Data Warehouse
4 6 (1.85%) SQL Server Analysis Services
4 6 (1.85%) SQL Server Integration Services
4 6 (1.85%) SQL Server Reporting Services
5 4 (1.23%) SQL Server 2012
6 3 (0.92%) SQL Server 2014
7 2 (0.62%) Microsoft Analysis Services
7 2 (0.62%) SQL Server 2005
7 2 (0.62%) SQL Server 2008
8 1 (0.31%) PostgreSQL
Development Applications
1 16 (4.92%) Visual Studio
2 14 (4.31%) Git (software)
2 14 (4.31%) Subversion
2 14 (4.31%) Team Foundation Server
3 2 (0.62%) Hudson
4 1 (0.31%) LSMW
General
1 75 (23.08%) Finance
2 35 (10.77%) Publishing
3 33 (10.15%) Local Government
4 28 (8.62%) Retail
5 20 (6.15%) Manufacturing
6 7 (2.15%) Legal
7 4 (1.23%) Banking
7 4 (1.23%) Marketing
7 4 (1.23%) Telecoms
8 2 (0.62%) Games
8 2 (0.62%) Law
9 1 (0.31%) Advertising
9 1 (0.31%) Corporate Banking
9 1 (0.31%) Investment Banking
Job Titles
1 45 (13.85%) Service Manager
2 38 (11.69%) Analyst
3 34 (10.46%) Architect
4 32 (9.85%) Technical Specialist
5 26 (8.00%) Developer
5 26 (8.00%) Support Manager
6 20 (6.15%) IT Manager
7 19 (5.85%) Service Support Manager
8 18 (5.54%) Services Delivery Manager
9 17 (5.23%) Delivery Manager
10 15 (4.62%) Senior Manager
10 15 (4.62%) Solutions Architect
11 14 (4.31%) Data Centre Engineer
11 14 (4.31%) Monitoring Engineer
12 12 (3.69%) Incident Manager
12 12 (3.69%) Major Incident Manager
12 12 (3.69%) Senior Incident Manager
13 11 (3.38%) IT Services Manager
13 11 (3.38%) Senior Analyst
13 11 (3.38%) Service Architect
Libraries, Frameworks & Software Standards
1 28 (8.62%) .NET
2 18 (5.54%) LAMP
3 16 (4.92%) ASP.NET
4 14 (4.31%) ASP.NET Web API
4 14 (4.31%) REST
4 14 (4.31%) SOAP
4 14 (4.31%) WCF
4 14 (4.31%) Web Services
4 14 (4.31%) XML
4 14 (4.31%) XSLT
5 13 (4.00%) ASP.NET MVC
6 7 (2.15%) ASP.NET MVC 4
7 2 (0.62%) CGI
7 2 (0.62%) WPF
8 1 (0.31%) CSS
8 1 (0.31%) Flash
8 1 (0.31%) HTML
8 1 (0.31%) jQuery
8 1 (0.31%) JSON
8 1 (0.31%) XMPP
Miscellaneous
1 94 (28.92%) Data Centre
2 57 (17.54%) CMDB
3 35 (10.77%) Computer Science
4 30 (9.23%) Analytical Skills
4 30 (9.23%) Mobile App
5 26 (8.00%) Statistics
6 16 (4.92%) Life Science
7 13 (4.00%) Management Information System
7 13 (4.00%) VLE
8 10 (3.08%) Clustering
9 9 (2.77%) Video Conferencing
10 7 (2.15%) e-Learning
11 4 (1.23%) Data Extraction
12 3 (0.92%) Public Cloud
13 2 (0.62%) Blackberry
13 2 (0.62%) Cyberthreat
13 2 (0.62%) Data Integration
13 2 (0.62%) Data Structures
14 1 (0.31%) EPoS
14 1 (0.31%) Thin Client
Operating Systems
1 37 (11.38%) Linux
2 28 (8.62%) Windows
3 27 (8.31%) Unix
4 11 (3.38%) Solaris
5 10 (3.08%) AIX
5 10 (3.08%) Red Hat Enterprise Linux
5 10 (3.08%) SUSE
6 8 (2.46%) Windows Server
7 3 (0.92%) Apple iOS
8 2 (0.62%) Android
9 1 (0.31%) BlackBerry OS
9 1 (0.31%) Mac OS X
9 1 (0.31%) Windows 7
9 1 (0.31%) Windows Mobile
9 1 (0.31%) Windows Server 2003
9 1 (0.31%) Windows Server 2008
9 1 (0.31%) Windows Server 2012
9 1 (0.31%) Windows XP
Processes & Methodologies
1 150 (46.15%) ITIL
2 74 (22.77%) Service Management
3 69 (21.23%) Continuous Improvement
4 58 (17.85%) Stakeholder Management
5 46 (14.15%) Business Intelligence
6 45 (13.85%) Data Management
7 44 (13.54%) Project Management
8 42 (12.92%) People Management
9 41 (12.62%) Line Management
10 40 (12.31%) Presales
11 37 (11.38%) Performance Management
12 36 (11.08%) TOGAF
13 32 (9.85%) CRM
13 32 (9.85%) Incident Management
14 31 (9.54%) PRINCE2
15 30 (9.23%) Customer Engagement
16 28 (8.62%) Software Engineering
16 28 (8.62%) Technical Architecture
17 27 (8.31%) Capacity Planning
17 27 (8.31%) Requirements Analysis
Programming Languages
1 39 (12.00%) SQL
2 22 (6.77%) C#
3 14 (4.31%) XPath
4 11 (3.38%) Perl
5 10 (3.08%) Shell Script
6 8 (2.46%) PHP
7 4 (1.23%) T-SQL
8 3 (0.92%) C
9 1 (0.31%) Bash Shell
9 1 (0.31%) JavaScript
9 1 (0.31%) Korn
9 1 (0.31%) PL/SQL
9 1 (0.31%) Python
9 1 (0.31%) VB.NET
Qualifications
1 48 (14.77%) ITIL Certification
2 47 (14.46%) Degree
3 30 (9.23%) ISEB
4 26 (8.00%) Security Cleared
5 17 (5.23%) SC Cleared
6 16 (4.92%) PMI Certification
6 16 (4.92%) PMP
7 11 (3.38%) Cisco Certification
8 9 (2.77%) Microsoft Certification
9 8 (2.46%) CISSP
10 7 (2.15%) PRINCE2 Certification
11 6 (1.85%) BPSS Clearance
11 6 (1.85%) CCNA
11 6 (1.85%) MCSE
12 4 (1.23%) CCIE
12 4 (1.23%) LPIC
13 3 (0.92%) CCNP
14 2 (0.62%) CISM
14 2 (0.62%) PCI QSA
14 2 (0.62%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 69 (21.23%) SLA
2 21 (6.46%) QA
3 6 (1.85%) Disclosure Scotland
3 6 (1.85%) ISO/IEC 27001
4 3 (0.92%) COBIT
4 3 (0.92%) ISO 9001
4 3 (0.92%) Sarbanes-Oxley
5 2 (0.62%) PCI DSS
System Software
1 25 (7.69%) VMware Infrastructure
2 14 (4.31%) Firmware
3 12 (3.69%) Active Directory
4 2 (0.62%) Hyper-V
4 2 (0.62%) VMware Workstation
5 1 (0.31%) Microsoft Virtual Server
5 1 (0.31%) vSphere
5 1 (0.31%) XenApp
Systems Management
1 19 (5.85%) SCCM
1 19 (5.85%) SCOM
2 16 (4.92%) SCVMM
3 14 (4.31%) NetBackup
3 14 (4.31%) Tivoli
4 10 (3.08%) Oracle RMAN
4 10 (3.08%) Oracle ZFS
4 10 (3.08%) Tivoli Storage Manager
4 10 (3.08%) Unicenter
5 5 (1.54%) vRealize
6 4 (1.23%) Backup Exec
7 2 (0.62%) SCOrch
8 1 (0.31%) Cacti
8 1 (0.31%) Cisco CUCM
8 1 (0.31%) Control-M
8 1 (0.31%) ITRS Geneos
8 1 (0.31%) Nagios
8 1 (0.31%) WSUS
8 1 (0.31%) ZABBIX
Vendors
1 40 (12.31%) Microsoft
2 38 (11.69%) Oracle
3 37 (11.38%) Cisco
4 30 (9.23%) VMware
5 27 (8.31%) IBM
6 21 (6.46%) Remedy
7 20 (6.15%) Citrix
8 19 (5.85%) Juniper
9 17 (5.23%) HP
10 15 (4.62%) CheckPoint
11 14 (4.31%) NetApp
11 14 (4.31%) SAP
12 13 (4.00%) BMC
12 13 (4.00%) EMC
13 10 (3.08%) CA
13 10 (3.08%) Sun
13 10 (3.08%) Veritas
14 9 (2.77%) Polycom
15 6 (1.85%) Avaya
16 5 (1.54%) Cadence
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £40000 - £50000 per annum
Posted: 5 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 18 hours ago
Birmingham, West Midlands (County)
DS Smith
Salary: £45-50k, Car & fuel card, up to 20% bonus
Posted: 4 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £25000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Excellent Benefits
Posted: 18 hours ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £45000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Ds Smith Plc
Salary: From £45,000 to £50,000 per annum Car + Fuel Card, Up To 20% Bonus
Posted: 5 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £70000 - £80000 per annum, Benefits Excellent benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Uniting Ambition
Salary: £45k - 50k per year
Posted: 4 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: Competitive salary
Posted: 6 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £36047.00 - £39180.90 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £44797.20 - £48692.40 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £39324.00 - £43000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 27 days ago
Birmingham
aap3
Salary: £27000 - £30000 per annum + benefits
Posted: 15 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
Posted: 22 days ago
Birmingham
Computer Futures
Salary: competitive
Posted: 25 days ago