The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 43 27 34
Rank change year-on-year
-16 +7
Permanent jobs citing Service Delivery 77 126 87
As % of all permanent IT jobs located in Birmingham 4.01% 6.28% 5.17%
As % of the Processes & Methodologies category 5.28% 8.07% 7.22%
Number of salaries quoted 66 109 52
Average salary £55,000 £50,000 £47,500
Average salary % change year-on-year
+10.00% +5.26%
90% offered a salary of more than £31,250 £35,000 £38,500
10% offered a salary of more than £77,500 £70,000 £62,500
UK excluding London average salary £45,000 £43,375 £43,000
% change year-on-year
+3.74% +0.87%
Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1459 1562 1205
As % of all permanent IT jobs located in Birmingham 76.03% 77.83% 71.64%
Number of salaries quoted 1276 1376 1061
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £30,000 £27,500 £28,500
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
West Midlands

Service Delivery
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Birmingham

Service Delivery
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Birmingham region.

Service Delivery Salary Trend in Birmingham

Service Delivery
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Birmingham region over the 3 months to 23 July 2014.

Service Delivery Salary Histogram in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 July 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 82 (51.90%) ITIL
2 45 (28.48%) Windows
3 41 (25.95%) Finance
4 34 (21.52%) Microsoft
5 30 (18.99%) Active Directory
5 30 (18.99%) Service Management
6 24 (15.19%) SLA
7 21 (13.29%) MS Office
8 19 (12.03%) Operations Management
8 19 (12.03%) ITIL V3
9 18 (11.39%) WSUS
9 18 (11.39%) Server Monitoring
10 17 (10.76%) Cisco
11 16 (10.13%) ITIL Certification
12 15 (9.49%) Linux
12 15 (9.49%) Project Management
12 15 (9.49%) Degree
13 14 (8.86%) WAN
14 13 (8.23%) Cisco Certification
14 13 (8.23%) VMware
14 13 (8.23%) Firewall
15 12 (7.59%) Telecoms
15 12 (7.59%) Microsoft Certification
16 11 (6.96%) Stakeholder Management
17 10 (6.33%) Incident Management
17 10 (6.33%) Logistics
18 9 (5.70%) Security Cleared
18 9 (5.70%) Change Management
18 9 (5.70%) SharePoint
19 8 (5.06%) LAN

Service Delivery
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 July 2014, IT jobs across the Birmingham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.70%) SharePoint
2 4 (2.53%) MS Exchange
3 2 (1.27%) Exchange Server 2010
4 1 (0.63%) SharePoint 2013
4 1 (0.63%) Exchange Server 2013
4 1 (0.63%) CMS
4 1 (0.63%) Exchange Server 2003
4 1 (0.63%) Exchange Server 2007
4 1 (0.63%) Lync
Applications
1 21 (13.29%) MS Office
2 3 (1.90%) MS Excel
3 2 (1.27%) SPSS
Business Applications
1 2 (1.27%) SAP HR
1 2 (1.27%) SAP Payroll
1 2 (1.27%) Dynamics CRM
2 1 (0.63%) Agresso
Cloud Services
1 3 (1.90%) Cloud Computing
2 2 (1.27%) PaaS
2 2 (1.27%) IaaS
3 1 (0.63%) Office 365
3 1 (0.63%) Microsoft Azure
Communications & Networking
1 14 (8.86%) WAN
2 13 (8.23%) Firewall
3 8 (5.06%) LAN
4 7 (4.43%) TCP/IP
4 7 (4.43%) Wireless
5 6 (3.80%) IP Telephony
5 6 (3.80%) DWDM
6 5 (3.16%) VPN
6 5 (3.16%) DNS
6 5 (3.16%) DHCP
7 4 (2.53%) Intranet
7 4 (2.53%) Network Security
7 4 (2.53%) Cisco ASA
8 3 (1.90%) MPLS
8 3 (1.90%) SMTP
8 3 (1.90%) SSL
9 2 (1.27%) Unified Communications
10 1 (0.63%) Internet
10 1 (0.63%) SAN
Database & Business Intelligence
1 4 (2.53%) SQL Server
2 3 (1.90%) Oracle Database
3 2 (1.27%) Oracle Reports
3 2 (1.27%) Data Warehouse
3 2 (1.27%) DTS
3 2 (1.27%) Oracle Database 10g
3 2 (1.27%) Microsoft Analysis Services
3 2 (1.27%) SQL Server Reporting Services
3 2 (1.27%) SQL Server 2005
3 2 (1.27%) SQL Server Integration Services
3 2 (1.27%) Oracle Database 11g
3 2 (1.27%) SQL Server Analysis Services
3 2 (1.27%) SQL Server 2008
3 2 (1.27%) Business Intelligence Development Studio
3 2 (1.27%) SQL Server 2012
3 2 (1.27%) Oracle Database 12c
General
1 41 (25.95%) Finance
2 12 (7.59%) Telecoms
3 8 (5.06%) Banking
4 6 (3.80%) Manufacturing
5 5 (3.16%) Billing
5 5 (3.16%) Legal
5 5 (3.16%) Marketing
6 4 (2.53%) Local Government
6 4 (2.53%) Automotive
7 3 (1.90%) Retail
8 1 (0.63%) Advertising
8 1 (0.63%) Back Office
Job Titles
1 57 (36.08%) Service Manager
2 25 (15.82%) Delivery Manager
3 19 (12.03%) Services Delivery Manager
4 15 (9.49%) Architect
5 12 (7.59%) Consultant
6 10 (6.33%) Infrastructure Manager
6 10 (6.33%) IT Services Manager
7 7 (4.43%) Infrastructure Engineer
7 7 (4.43%) Solutions Architect
8 5 (3.16%) Network Engineer
8 5 (3.16%) Support Specialist
8 5 (3.16%) Cisco Engineer
8 5 (3.16%) Cisco Network Engineer
8 5 (3.16%) Customer Services Manager
9 4 (2.53%) IT Security Specialist
9 4 (2.53%) IT Security Engineer
9 4 (2.53%) Business Manager
9 4 (2.53%) Security Specialist
9 4 (2.53%) Security Engineer
9 4 (2.53%) Infrastructure Specialist
Libraries, Frameworks & Software Standards
1 1 (0.63%) HTML
Miscellaneous
1 8 (5.06%) Statistics
2 7 (4.43%) Replication
3 5 (3.16%) Management Information System
4 3 (1.90%) NHS
4 3 (1.90%) Firmware
4 3 (1.90%) Clustering
5 2 (1.27%) Thin Client
5 2 (1.27%) EPoS
5 2 (1.27%) Mathematics
5 2 (1.27%) Computer Science
5 2 (1.27%) Fat Client
6 1 (0.63%) RIA
6 1 (0.63%) iPhone
6 1 (0.63%) Smart Meter
6 1 (0.63%) iPad
6 1 (0.63%) Enterprise Software
6 1 (0.63%) Freedom of Information
Operating Systems
1 45 (28.48%) Windows
2 15 (9.49%) Linux
3 8 (5.06%) Windows Server 2003
4 7 (4.43%) Red Hat Enterprise Linux
5 6 (3.80%) Windows Server 2008
6 5 (3.16%) Windows 7
7 2 (1.27%) UNIX
7 2 (1.27%) Windows Server 2012
8 1 (0.63%) Windows Phone
8 1 (0.63%) Windows 8
8 1 (0.63%) Android
Processes & Methodologies
1 82 (51.90%) ITIL
2 30 (18.99%) Service Management
3 19 (12.03%) Operations Management
3 19 (12.03%) ITIL V3
4 18 (11.39%) Server Monitoring
5 15 (9.49%) Project Management
6 11 (6.96%) Stakeholder Management
7 10 (6.33%) Logistics
7 10 (6.33%) Incident Management
8 9 (5.70%) Change Management
9 8 (5.06%) Network Management
10 7 (4.43%) Continuous Improvement
11 6 (3.80%) Migration
11 6 (3.80%) PRINCE2
11 6 (3.80%) Infrastructure Management
12 5 (3.16%) ITSM
12 5 (3.16%) Strategic Planning
12 5 (3.16%) Data Analysis
12 5 (3.16%) Asset Management
12 5 (3.16%) TOGAF
Programming Languages
1 3 (1.90%) PowerShell
2 2 (1.27%) C
2 2 (1.27%) SQL
3 1 (0.63%) ABAP
3 1 (0.63%) PHP
Qualifications
1 16 (10.13%) ITIL Certification
2 15 (9.49%) Degree
3 13 (8.23%) Cisco Certification
4 12 (7.59%) Microsoft Certification
5 9 (5.70%) Security Cleared
6 8 (5.06%) MCSE
6 8 (5.06%) CCNA
7 6 (3.80%) MCP
7 6 (3.80%) MCITP
8 5 (3.16%) CCNP
9 4 (2.53%) CISSP
9 4 (2.53%) CCSP
9 4 (2.53%) CCSE
9 4 (2.53%) CEH
9 4 (2.53%) SC Cleared
10 2 (1.27%) OCP
10 2 (1.27%) Oracle Certification
10 2 (1.27%) MCSA
10 2 (1.27%) CCIE
11 1 (0.63%) CCDA
Quality Assurance & Compliance
1 24 (15.19%) SLA
2 5 (3.16%) COBIT
3 4 (2.53%) QA
System Software
1 30 (18.99%) Active Directory
2 7 (4.43%) Microsoft Virtual Server
3 4 (2.53%) VMware Infrastructure
4 2 (1.27%) Hyper-V
4 2 (1.27%) Oracle RAC
5 1 (0.63%) vSphere
5 1 (0.63%) vCloud
Systems Management
1 18 (11.39%) WSUS
2 4 (2.53%) FortiGate
3 3 (1.90%) SCOM
4 2 (1.27%) SCVMM
4 2 (1.27%) Data Guard
4 2 (1.27%) SCCM
4 2 (1.27%) SCOrch
4 2 (1.27%) SCSM
Vendors
1 34 (21.52%) Microsoft
2 17 (10.76%) Cisco
3 13 (8.23%) VMware
4 7 (4.43%) Red Hat
5 6 (3.80%) Citrix
6 5 (3.16%) Juniper
6 5 (3.16%) HP
6 5 (3.16%) Nortel
6 5 (3.16%) Symantec
7 4 (2.53%) CheckPoint
8 3 (1.90%) NetApp
8 3 (1.90%) IBM
8 3 (1.90%) Oracle
9 2 (1.27%) SAP
9 2 (1.27%) Mercator
10 1 (0.63%) RedPrairie
10 1 (0.63%) Dell
10 1 (0.63%) JDA
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Salary: £50,000 - £60,000 per year
Posted: Yesterday
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Salary: £55000 - £60000 per annum
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Salary: £35000 - £43000 per annum + Bonus + Benefits
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Salary: £48000 - £56000 per annum + negotiable
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Salary: £65000 - £75000 per annum + negotiable, bens etc.
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