The table below looks at the statistics for SLA skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 74 61 69
Rank change year-on-year
-13 +8
Permanent jobs citing SLA 56 70 43
As % of all permanent IT jobs located in Birmingham 2.41% 3.28% 2.49%
As % of the Quality Assurance & Compliance category 28.87% 39.55% 24.86%
Number of salaries quoted 46 59 36
Average salary £32,500 £40,000 £35,000
Average salary % change year-on-year
-18.75% +14.28%
90% offered a salary of more than £20,000 £21,000 £21,000
10% offered a salary of more than £47,750 £55,000 £47,500
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
West Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Birmingham region.

Quality Assurance & Compliance Category
Birmingham
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
194 177 173
As % of all permanent IT jobs located in Birmingham 8.34% 8.28% 10.01%
Number of salaries quoted 155 160 144
Average salary £42,000 £45,000 £38,500
Average salary % change year-on-year
-6.66% +16.88%
90% offered a salary of more than £23,308 £29,800 £25,750
10% offered a salary of more than £80,000 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £40,000

SLA
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Birmingham region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Birmingham

SLA
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Birmingham region.

SLA Salary Trend in Birmingham

SLA
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing SLA across the Birmingham region over the 3 months to 22 September 2014.

SLA Salary Histogram in Birmingham

SLA
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 September 2014, IT jobs across the Birmingham region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 45 (46.39%) Windows
2 42 (43.30%) Microsoft
3 34 (35.05%) Service Delivery
4 32 (32.99%) ITIL
5 27 (27.84%) SQL
6 20 (20.62%) Cisco
7 18 (18.56%) Degree
8 17 (17.53%) SharePoint
9 16 (16.49%) Telecoms
9 16 (16.49%) VMware
10 15 (15.46%) Firewall
10 15 (15.46%) Service Management
10 15 (15.46%) MS Excel
10 15 (15.46%) SQL Server
10 15 (15.46%) Active Directory
11 14 (14.43%) Cisco Certification
12 13 (13.40%) Windows Server 2003
12 13 (13.40%) Finance
13 12 (12.37%) Microsoft Certification
14 11 (11.34%) Linux
14 11 (11.34%) CRM
14 11 (11.34%) Agile Software Development
15 10 (10.31%) SQL Server Reporting Services
15 10 (10.31%) Windows Server 2008
15 10 (10.31%) Project Management
15 10 (10.31%) MCSE
15 10 (10.31%) .NET
15 10 (10.31%) C#
15 10 (10.31%) NetApp
15 10 (10.31%) CCNA

SLA
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 September 2014, IT jobs across the Birmingham region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 17 (17.53%) SharePoint
2 6 (6.19%) MS Exchange
3 4 (4.12%) SharePoint 2013
4 2 (2.06%) Exchange Server 2003
4 2 (2.06%) CMS
4 2 (2.06%) Exchange Server 2013
5 1 (1.03%) Tomcat
5 1 (1.03%) IIS
5 1 (1.03%) Exchange Server 2007
5 1 (1.03%) Exchange Server 2010
Applications
1 15 (15.46%) MS Excel
2 4 (4.12%) InfoPath
2 4 (4.12%) MS PowerPoint
3 3 (3.09%) MS Office
4 1 (1.03%) PowerPivot
Business Applications
1 9 (9.28%) Dynamics CRM
2 3 (3.09%) Remedy ITSM
3 2 (2.06%) assyst
3 2 (2.06%) Oracle General Ledger
4 1 (1.03%) Oracle Payables
4 1 (1.03%) Oracle Receivables
4 1 (1.03%) Oracle Cash Management
4 1 (1.03%) Oracle Assets
4 1 (1.03%) Oracle Subledger Accounting
4 1 (1.03%) Oracle Financials
4 1 (1.03%) Oracle EBS
4 1 (1.03%) Oracle EBS R12
Cloud Services
1 1 (1.03%) Cloud Computing
1 1 (1.03%) Office 365
Communications & Networking
1 15 (15.46%) Firewall
2 9 (9.28%) SAN
2 9 (9.28%) WAN
3 8 (8.25%) Network Security
3 8 (8.25%) Wireless
4 7 (7.22%) VPN
5 6 (6.19%) IP Telephony
5 6 (6.19%) DWDM
6 4 (4.12%) PABX
6 4 (4.12%) ADSL
6 4 (4.12%) Internet
7 3 (3.09%) TCP/IP
7 3 (3.09%) LAN
7 3 (3.09%) MPLS
7 3 (3.09%) OSPF
7 3 (3.09%) BGP
7 3 (3.09%) VPLS
8 2 (2.06%) Symposium
8 2 (2.06%) Nortel Meridian
8 2 (2.06%) VLAN
Database & Business Intelligence
1 15 (15.46%) SQL Server
2 10 (10.31%) SQL Server Reporting Services
3 1 (1.03%) Oracle Database
Development Applications
1 1 (1.03%) RequisitePro
General
1 16 (16.49%) Telecoms
2 13 (13.40%) Finance
3 2 (2.06%) Legal
4 1 (1.03%) Financial Institution
4 1 (1.03%) Billing
4 1 (1.03%) Retail
4 1 (1.03%) Local Government
Job Titles
1 11 (11.34%) Administrator
1 11 (11.34%) Team Leader
2 9 (9.28%) Developer
2 9 (9.28%) CRM Developer
3 8 (8.25%) IT Administrator
3 8 (8.25%) Analyst
3 8 (8.25%) Systems Administrator
3 8 (8.25%) Support Engineer
4 7 (7.22%) Network Engineer
4 7 (7.22%) Dynamics CRM Developer
4 7 (7.22%) Microsoft Developer
5 6 (6.19%) Service Desk Team Leader
5 6 (6.19%) Infrastructure Engineer
6 5 (5.15%) Service Manager
6 5 (5.15%) IT Support
6 5 (5.15%) Cisco Network Engineer
6 5 (5.15%) Cisco Engineer
7 4 (4.12%) NOC Engineer
7 4 (4.12%) IT Support Engineer
7 4 (4.12%) Help Desk Team Lead
Libraries, Frameworks & Software Standards
1 10 (10.31%) .NET
2 9 (9.28%) HTML
2 9 (9.28%) CSS
2 9 (9.28%) Web Services
2 9 (9.28%) XML
2 9 (9.28%) Silverlight
2 9 (9.28%) jQuery
2 9 (9.28%) HTML5
3 2 (2.06%) Flash
4 1 (1.03%) Middleware
4 1 (1.03%) WCF
4 1 (1.03%) MDX
Miscellaneous
1 9 (9.28%) Replication
2 7 (7.22%) Analytical Skills
3 6 (6.19%) Statistics
4 4 (4.12%) Enterprise Storage
4 4 (4.12%) Computer Science
5 3 (3.09%) Clustering
6 2 (2.06%) CMDB
6 2 (2.06%) Life Science
6 2 (2.06%) EPoS
7 1 (1.03%) Mathematics
7 1 (1.03%) Enterprise Software
Operating Systems
1 45 (46.39%) Windows
2 13 (13.40%) Windows Server 2003
3 11 (11.34%) Linux
4 10 (10.31%) Windows Server 2008
5 7 (7.22%) Red Hat Enterprise Linux
6 5 (5.15%) Windows XP
6 5 (5.15%) Windows 8
7 4 (4.12%) Windows Server 2012
8 3 (3.09%) Windows 2000
9 1 (1.03%) UNIX
9 1 (1.03%) Windows 7
9 1 (1.03%) Windows Vista
Processes & Methodologies
1 34 (35.05%) Service Delivery
2 32 (32.99%) ITIL
3 15 (15.46%) Service Management
4 11 (11.34%) CRM
4 11 (11.34%) Agile Software Development
5 10 (10.31%) Project Management
6 9 (9.28%) OOP
6 9 (9.28%) OO
6 9 (9.28%) Data Modelling
6 9 (9.28%) Unit Testing
6 9 (9.28%) Waterfall
6 9 (9.28%) Web Development
6 9 (9.28%) Line Management
7 7 (7.22%) Disaster Recovery
7 7 (7.22%) Network Management
7 7 (7.22%) Change Control
8 6 (6.19%) Change Management
9 5 (5.15%) PRINCE2
9 5 (5.15%) Stakeholder Management
9 5 (5.15%) Fault Management
Programming Languages
1 27 (27.84%) SQL
2 10 (10.31%) C#
3 9 (9.28%) JavaScript
4 2 (2.06%) PowerShell
Qualifications
1 18 (18.56%) Degree
2 14 (14.43%) Cisco Certification
3 12 (12.37%) Microsoft Certification
4 10 (10.31%) MCSE
4 10 (10.31%) CCNA
5 9 (9.28%) MCP
6 8 (8.25%) ITIL Certification
7 6 (6.19%) Security Cleared
8 5 (5.15%) CCNP
8 5 (5.15%) SC Cleared
9 4 (4.12%) MCITP
9 4 (4.12%) Network+ Certification
10 2 (2.06%) MCDST
10 2 (2.06%) CCENT
10 2 (2.06%) MCSA
10 2 (2.06%) A+ Certification
11 1 (1.03%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (1.03%) QA
System Software
1 15 (15.46%) Active Directory
2 8 (8.25%) VMware Infrastructure
3 7 (7.22%) Microsoft Virtual Server
4 5 (5.15%) Hyper-V
5 3 (3.09%) vSphere
6 1 (1.03%) VMware ESX
6 1 (1.03%) vCloud
6 1 (1.03%) XenApp
6 1 (1.03%) XenDesktop
Systems Management
1 2 (2.06%) WSUS
1 2 (2.06%) Backup Exec
2 1 (1.03%) Tivoli Storage Manager
2 1 (1.03%) Norton AntiVirus
2 1 (1.03%) SCCM
Vendors
1 42 (43.30%) Microsoft
2 20 (20.62%) Cisco
3 16 (16.49%) VMware
4 10 (10.31%) NetApp
5 9 (9.28%) Citrix
5 9 (9.28%) Websense
6 8 (8.25%) SonicWALL
7 7 (7.22%) Red Hat
7 7 (7.22%) Nortel
8 6 (6.19%) Kaseya
9 5 (5.15%) Juniper
9 5 (5.15%) Symantec
10 4 (4.12%) Remedy
10 4 (4.12%) Avaya
11 3 (3.09%) HP
11 3 (3.09%) Oracle
12 2 (2.06%) Altiris
12 2 (2.06%) Kaspersky
12 2 (2.06%) CheckPoint
12 2 (2.06%) Sophos
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