The table below looks at the statistics for SLA skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 26 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 43 60 84
Rank change year-on-year
+17 +24
Permanent jobs citing SLA 119 78 36
As % of all permanent IT jobs located in Birmingham 5.09% 4.37% 1.96%
As % of the Quality Assurance & Compliance category 37.54% 41.27% 20.57%
Number of salaries quoted 71 70 32
Median salary £30,000 £42,500 £41,250
Median salary % change year-on-year
-29.41% +3.03%
90% offered a salary of more than £26,198 £26,500 £27,300
10% offered a salary of more than £52,500 £82,500 £57,500
UK excluding London median salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
SLA
West Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Birmingham region.

Quality Assurance & Compliance Category
Birmingham
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
317 189 175
As % of all permanent IT jobs located in Birmingham 13.55% 10.60% 9.53%
Number of salaries quoted 219 156 160
Median salary £45,000 £42,500 £47,500
Median salary % change year-on-year
+5.88% -10.52%
90% offered a salary of more than £25,240 £26,500 £30,000
10% offered a salary of more than £77,500 £90,000 £70,000
UK excluding London median salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

SLA
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Birmingham

SLA
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Birmingham region.

SLA Salary Trend in Birmingham

SLA
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing SLA across the Birmingham region over the 3 months to 26 May 2016.

SLA Salary Histogram in Birmingham

SLA
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 May 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for SLA.

1 85 (42.29%) Microsoft
2 83 (41.29%) ITIL
3 66 (32.84%) Service Delivery
3 66 (32.84%) VMware
4 64 (31.84%) Active Directory
5 54 (26.87%) Windows
6 50 (24.88%) VMware Infrastructure
7 46 (22.89%) MS Exchange
8 35 (17.41%) Finance
9 34 (16.92%) Exchange Server 2003
10 30 (14.93%) Symantec
11 29 (14.43%) LAN
11 29 (14.43%) WAN
11 29 (14.43%) Data Centre
12 27 (13.43%) MS Excel
12 27 (13.43%) assyst
12 27 (13.43%) Performance Management
13 26 (12.94%) Stakeholder Management
14 25 (12.44%) Problem Management
14 25 (12.44%) Windows Server
15 24 (11.94%) Incident Management
15 24 (11.94%) Citrix
15 24 (11.94%) Firewall
16 22 (10.95%) Service Management
16 22 (10.95%) Hyper-V
17 21 (10.45%) XenApp
17 21 (10.45%) vSphere
17 21 (10.45%) Wi-Fi
17 21 (10.45%) ITIL Certification
18 19 (9.45%) Escalation Management

SLA
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (22.89%) MS Exchange
2 34 (16.92%) Exchange Server 2003
3 10 (4.98%) Exchange Server 2013
4 8 (3.98%) Exchange Server 2007
5 5 (2.49%) Skype for Business
6 3 (1.49%) Blackberry Enterprise Server
7 2 (1.00%) Exchange Server 2010
7 2 (1.00%) NetWeaver
7 2 (1.00%) WebSphere
8 1 (0.50%) BizTalk Server
8 1 (0.50%) CMS
8 1 (0.50%) IIS
8 1 (0.50%) SharePoint
8 1 (0.50%) SharePoint 2010
8 1 (0.50%) SharePoint 2013
8 1 (0.50%) Tomcat
8 1 (0.50%) WordPress
Applications
1 27 (13.43%) MS Excel
2 18 (8.96%) MS PowerPoint
3 6 (2.99%) MS Office
4 1 (0.50%) MS Project
4 1 (0.50%) MS Visio
4 1 (0.50%) Spreadsheet
Business Applications
1 27 (13.43%) assyst
2 2 (1.00%) Dynamics NAV
2 2 (1.00%) SAP EHS
3 1 (0.50%) Dynamics AX
3 1 (0.50%) Dynamics CRM
Cloud Services
1 13 (6.47%) Mimecast
2 10 (4.98%) Microsoft Azure
3 7 (3.48%) Cloud Computing
4 4 (1.99%) Office 365
Communications & Networking
1 29 (14.43%) LAN
1 29 (14.43%) WAN
2 24 (11.94%) Firewall
3 21 (10.45%) Wi-Fi
4 19 (9.45%) VLAN
5 17 (8.46%) VPN
6 16 (7.96%) TCP/IP
7 15 (7.46%) DHCP
7 15 (7.46%) DNS
8 8 (3.98%) NetScaler
9 7 (3.48%) IPsec
10 4 (1.99%) L2TP
10 4 (1.99%) SAN
10 4 (1.99%) SSL
11 3 (1.49%) Internet
12 2 (1.00%) ATM
12 2 (1.00%) HTTP
12 2 (1.00%) Intrusion Detection
13 1 (0.50%) 3G
13 1 (0.50%) IP Telephony
Database & Business Intelligence
1 8 (3.98%) SQL Server
2 2 (1.00%) BusinessObjects
2 2 (1.00%) DB2
3 1 (0.50%) Big Data
3 1 (0.50%) MS Access
3 1 (0.50%) QlikView
3 1 (0.50%) SAP HANA
3 1 (0.50%) SQL Server 2008
3 1 (0.50%) SQL Server Reporting Services
Development Applications
1 2 (1.00%) LSMW
General
1 35 (17.41%) Finance
2 17 (8.46%) Manufacturing
3 7 (3.48%) Banking
3 7 (3.48%) Retail
4 4 (1.99%) French Language
5 2 (1.00%) German Language
5 2 (1.00%) Publishing
6 1 (0.50%) Corporate Banking
6 1 (0.50%) Financial Institution
6 1 (0.50%) Investment Banking
6 1 (0.50%) Marketing
6 1 (0.50%) Telecoms
Job Titles
1 34 (16.92%) Service Manager
2 24 (11.94%) Analyst
3 21 (10.45%) Support Manager
4 20 (9.95%) IT Support
5 18 (8.96%) Team Leader
6 17 (8.46%) Service Support Manager
7 14 (6.97%) Infrastructure Engineer
7 14 (6.97%) Support Analyst
8 13 (6.47%) Backup Engineer
8 13 (6.47%) Exchange Engineer
8 13 (6.47%) Network Team Leader
8 13 (6.47%) Service Desk Engineer
8 13 (6.47%) Storage Engineer
9 12 (5.97%) Network Manager
10 11 (5.47%) IT Manager
11 10 (4.98%) Delivery Manager
11 10 (4.98%) Services Delivery Manager
12 9 (4.48%) Support Engineer
13 8 (3.98%) IT Analyst
13 8 (3.98%) Senior Manager
Libraries, Frameworks & Software Standards
1 3 (1.49%) Middleware
2 2 (1.00%) JDBC
2 2 (1.00%) REST
2 2 (1.00%) SAP Basis
2 2 (1.00%) SOAP
2 2 (1.00%) Web Services
3 1 (0.50%) .NET
3 1 (0.50%) D-Bus
3 1 (0.50%) HTML
3 1 (0.50%) JMS
3 1 (0.50%) TIBCO EMS
3 1 (0.50%) WebSphere MQ
Miscellaneous
1 29 (14.43%) Data Centre
2 19 (9.45%) Statistics
3 18 (8.96%) Analytical Skills
4 13 (6.47%) Life Science
5 8 (3.98%) Enterprise Software
5 8 (3.98%) Management Information System
6 3 (1.49%) Computer Science
6 3 (1.49%) Handset
7 2 (1.00%) Blackberry
7 2 (1.00%) Clustering
7 2 (1.00%) EPoS
7 2 (1.00%) Fat Client
7 2 (1.00%) HP StoreVirtual
7 2 (1.00%) Thin Client
8 1 (0.50%) Client/Server
8 1 (0.50%) Data Integration
8 1 (0.50%) Health Informatics
8 1 (0.50%) Mobile App
8 1 (0.50%) Mobile Computing
8 1 (0.50%) User Experience
Operating Systems
1 54 (26.87%) Windows
2 25 (12.44%) Windows Server
3 19 (9.45%) Windows Server 2012
4 15 (7.46%) Windows 8
4 15 (7.46%) Windows Server 2003
4 15 (7.46%) Windows XP
5 13 (6.47%) Windows 2000 Server
6 9 (4.48%) Linux
6 9 (4.48%) Unix
7 6 (2.99%) Windows Server 2008
8 5 (2.49%) Windows 2000
9 3 (1.49%) Apple iOS
9 3 (1.49%) Solaris
10 2 (1.00%) Android
10 2 (1.00%) CentOS
10 2 (1.00%) Windows 7
10 2 (1.00%) Windows Mobile
Processes & Methodologies
1 83 (41.29%) ITIL
2 66 (32.84%) Service Delivery
3 27 (13.43%) Performance Management
4 26 (12.94%) Stakeholder Management
5 25 (12.44%) Problem Management
6 24 (11.94%) Incident Management
7 22 (10.95%) Service Management
8 19 (9.45%) Critical Success Factor
8 19 (9.45%) Escalation Management
9 17 (8.46%) Mentoring
9 17 (8.46%) Validation
10 15 (7.46%) Disaster Recovery
11 14 (6.97%) Change Management
11 14 (6.97%) People Management
12 13 (6.47%) Continuous Improvement
13 11 (5.47%) ITIL V3
14 10 (4.98%) Business Continuity
14 10 (4.98%) Resource Management
15 9 (4.48%) ITSM
15 9 (4.48%) Project Management
Programming Languages
1 14 (6.97%) C
2 8 (3.98%) SQL
3 4 (1.99%) PowerShell
4 2 (1.00%) ABAP
4 2 (1.00%) Java
5 1 (0.50%) JavaScript
5 1 (0.50%) Korn
5 1 (0.50%) Perl
5 1 (0.50%) PL/SQL
5 1 (0.50%) Shell Script
5 1 (0.50%) T-SQL
Qualifications
1 21 (10.45%) ITIL Certification
2 17 (8.46%) Degree
3 16 (7.96%) Security Cleared
4 14 (6.97%) SC Cleared
5 10 (4.98%) Microsoft Certification
6 8 (3.98%) Cisco Certification
7 7 (3.48%) CCNA
8 6 (2.99%) MCSE
9 5 (2.49%) MCSA
10 4 (1.99%) ISEB
10 4 (1.99%) MCITP
10 4 (1.99%) Network+ Certification
11 3 (1.49%) CCNP
12 2 (1.00%) GNVQ
12 2 (1.00%) PRINCE2 Certification
13 1 (0.50%) A+ Certification
13 1 (0.50%) Citrix Certification
13 1 (0.50%) MCTS
13 1 (0.50%) MOS
Quality Assurance & Compliance
1 1 (0.50%) Data Quality
1 1 (0.50%) QA
1 1 (0.50%) Sarbanes-Oxley
System Software
1 64 (31.84%) Active Directory
2 50 (24.88%) VMware Infrastructure
3 22 (10.95%) Hyper-V
4 21 (10.45%) vSphere
4 21 (10.45%) XenApp
5 17 (8.46%) VMware ESX
6 5 (2.49%) XenDesktop
7 2 (1.00%) Microsoft Virtual Server
8 1 (0.50%) Citrix Presentation Server
Systems Management
1 17 (8.46%) Norton AntiVirus
2 14 (6.97%) SCOM
3 4 (1.99%) Backup Exec
3 4 (1.99%) EdgeSight
4 2 (1.00%) ITRS Geneos
5 1 (0.50%) Control-M
5 1 (0.50%) OMEGAMON
Vendors
1 85 (42.29%) Microsoft
2 66 (32.84%) VMware
3 30 (14.93%) Symantec
4 24 (11.94%) Citrix
5 16 (7.96%) Remedy
5 16 (7.96%) SonicWALL
6 13 (6.47%) IBM
7 9 (4.48%) Cisco
8 7 (3.48%) HP
9 6 (2.99%) NetApp
9 6 (2.99%) SAP
10 5 (2.49%) Oracle
11 4 (1.99%) Avaya
11 4 (1.99%) AVG
11 4 (1.99%) Cadence
11 4 (1.99%) EMC
11 4 (1.99%) Kaseya
11 4 (1.99%) Kaspersky
11 4 (1.99%) Ruckus Wireless
11 4 (1.99%) Sophos
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £29432.55 - £31991.40 per annum
Posted: 13 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £29000.00 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £25000 - £35000 per annum
Posted: 6 days ago
Birmingham
Capita plc
Salary: £40000.00 - £45000.00 per annum + negotiable
Posted: 3 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £45000.00 per annum
Posted: 13 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £55000.00 per annum
Posted: 16 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £28000.00 - £30000.00 per annum + Health & Pension
Posted: 6 days ago
Birmingham
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 19 days ago