The table below looks at the statistics for SLA skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 42 58 80
Rank change year-on-year
+16 +22
Permanent jobs citing SLA 144 72 57
As % of all permanent IT jobs located in Birmingham 5.78% 3.83% 2.49%
As % of the Quality Assurance & Compliance category 36.55% 28.80% 27.54%
Number of salaries quoted 64 50 48
Median salary £42,500 £35,000 £32,500
Median salary % change year-on-year
+21.42% +7.69%
90% offered a salary of more than £26,300 £26,000 £19,700
10% offered a salary of more than £52,500 £54,500 £46,250
UK excluding London median salary £36,500 £35,000 £32,500
% change year-on-year
+4.28% +7.69%
SLA
West Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Birmingham region.

Quality Assurance & Compliance Category
Birmingham
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
394 250 207
As % of all permanent IT jobs located in Birmingham 15.81% 13.29% 9.04%
Number of salaries quoted 221 207 170
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year
- +1.19%
90% offered a salary of more than £26,000 £25,000 £24,250
10% offered a salary of more than £65,000 £74,500 £60,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Birmingham

SLA
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Birmingham region.

SLA Salary Trend in Birmingham

SLA
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing SLA across the Birmingham region over the 3 months to 28 September 2016.

SLA Salary Histogram in Birmingham

SLA
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for SLA.

1 129 (45.74%) Microsoft
2 126 (44.68%) ITIL
3 99 (35.11%) Service Delivery
4 86 (30.50%) VMware
5 75 (26.60%) Active Directory
5 75 (26.60%) assyst
6 65 (23.05%) VMware Infrastructure
7 60 (21.28%) Windows
8 57 (20.21%) Incident Management
9 56 (19.86%) MS Exchange
10 49 (17.38%) Remedy
11 42 (14.89%) MS Excel
12 41 (14.54%) Symantec
13 40 (14.18%) Problem Management
14 37 (13.12%) Validation
15 36 (12.77%) Finance
16 35 (12.41%) LAN
17 34 (12.06%) WAN
18 33 (11.70%) Exchange Server 2003
19 32 (11.35%) ITIL Certification
20 30 (10.64%) DNS
20 30 (10.64%) Performance Management
20 30 (10.64%) vSphere
21 29 (10.28%) DHCP
21 29 (10.28%) Citrix
21 29 (10.28%) Windows Server 2003
21 29 (10.28%) Data Centre
22 27 (9.57%) Manufacturing
22 27 (9.57%) TCP/IP
23 26 (9.22%) VPN

SLA
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (19.86%) MS Exchange
2 33 (11.70%) Exchange Server 2003
3 14 (4.96%) Exchange Server 2007
4 13 (4.61%) NetWeaver
5 5 (1.77%) Blackberry Enterprise Server
5 5 (1.77%) Exchange Server 2010
5 5 (1.77%) Skype for Business
6 4 (1.42%) CMS
7 3 (1.06%) IIS
7 3 (1.06%) SharePoint
7 3 (1.06%) Sitecore CMS
7 3 (1.06%) Umbraco
8 2 (0.71%) OpenEdge
9 1 (0.35%) Exchange Server 2013
9 1 (0.35%) Moodle
Applications
1 42 (14.89%) MS Excel
2 15 (5.32%) MS PowerPoint
3 11 (3.90%) MS Office
Business Applications
1 75 (26.60%) assyst
2 2 (0.71%) Dynamics AX
2 2 (0.71%) Dynamics CRM
2 2 (0.71%) Dynamics NAV
2 2 (0.71%) Pivotal CRM
3 1 (0.35%) Remedy ITSM
3 1 (0.35%) Salesforce.com CRM
Cloud Services
1 21 (7.45%) Mimecast
2 9 (3.19%) Microsoft Azure
3 7 (2.48%) Cloud Computing
4 5 (1.77%) Office 365
5 1 (0.35%) IaaS
5 1 (0.35%) OneDrive
5 1 (0.35%) PaaS
5 1 (0.35%) SaaS
Communications & Networking
1 35 (12.41%) LAN
2 34 (12.06%) WAN
3 30 (10.64%) DNS
4 29 (10.28%) DHCP
5 27 (9.57%) TCP/IP
6 26 (9.22%) VPN
7 13 (4.61%) Firewall
8 11 (3.90%) Wi-Fi
9 10 (3.55%) VLAN
10 7 (2.48%) NetScaler
11 4 (1.42%) Remote Desktop
12 3 (1.06%) Wireless
13 2 (0.71%) ATM
13 2 (0.71%) Internet
13 2 (0.71%) MPLS
14 1 (0.35%) DSL
14 1 (0.35%) Ethernet
14 1 (0.35%) PBX
14 1 (0.35%) SMS
14 1 (0.35%) VoIP
Database & Business Intelligence
1 26 (9.22%) SQL Server
2 13 (4.61%) BusinessObjects
2 13 (4.61%) DB2
3 7 (2.48%) Crystal Reports
3 7 (2.48%) SQL Server 2008
General
1 36 (12.77%) Finance
2 27 (9.57%) Manufacturing
3 10 (3.55%) Marketing
4 7 (2.48%) Telecoms
5 5 (1.77%) Law
5 5 (1.77%) Legal
6 4 (1.42%) Billing
6 4 (1.42%) French Language
7 3 (1.06%) Electronics
8 2 (0.71%) Retail
9 1 (0.35%) Banking
9 1 (0.35%) German Language
9 1 (0.35%) Publishing
Job Titles
1 28 (9.93%) Incident Manager
1 28 (9.93%) Major Incident Manager
2 27 (9.57%) Senior Incident Manager
2 27 (9.57%) Senior Manager
3 22 (7.80%) Infrastructure Engineer
4 21 (7.45%) Exchange Engineer
4 21 (7.45%) Support Manager
5 20 (7.09%) Backup Engineer
5 20 (7.09%) Service Manager
5 20 (7.09%) Storage and Backup Engineer
5 20 (7.09%) Storage Engineer
6 19 (6.74%) Analyst
7 16 (5.67%) Architect
8 15 (5.32%) Consultant
8 15 (5.32%) IT Support
8 15 (5.32%) Service Support Manager
9 14 (4.96%) Problem Manager
10 13 (4.61%) IT Manager
11 12 (4.26%) Support Engineer
12 11 (3.90%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 13 (4.61%) SAP Basis
2 10 (3.55%) .NET
3 3 (1.06%) .NET Framework
3 3 (1.06%) Web Services
3 3 (1.06%) WinForms
4 1 (0.35%) Flash
Miscellaneous
1 29 (10.28%) Data Centre
2 23 (8.16%) Analytical Skills
2 23 (8.16%) Life Science
3 18 (6.38%) Statistics
4 13 (4.61%) Clustering
5 7 (2.48%) Enterprise Software
6 6 (2.13%) Management Information System
7 5 (1.77%) Blackberry
8 3 (1.06%) Driving Licence
8 3 (1.06%) Virtual Team
9 2 (0.71%) HP StoreVirtual
10 1 (0.35%) Computer Science
10 1 (0.35%) EPoS
10 1 (0.35%) Fat Client
10 1 (0.35%) Handset
10 1 (0.35%) Health Informatics
10 1 (0.35%) Informatics
10 1 (0.35%) iSeries
10 1 (0.35%) Online Banking
10 1 (0.35%) VLE
Operating Systems
1 60 (21.28%) Windows
2 29 (10.28%) Windows Server 2003
3 22 (7.80%) Windows Server 2008
3 22 (7.80%) Windows Server 2012
4 21 (7.45%) Windows Server
5 14 (4.96%) Unix
6 11 (3.90%) Windows 2000 Server
6 11 (3.90%) Windows XP
7 10 (3.55%) Windows 8
8 8 (2.84%) Windows 7
9 1 (0.35%) Linux
9 1 (0.35%) Windows 2000
Processes & Methodologies
1 126 (44.68%) ITIL
2 99 (35.11%) Service Delivery
3 57 (20.21%) Incident Management
4 40 (14.18%) Problem Management
5 37 (13.12%) Validation
6 30 (10.64%) Performance Management
7 23 (8.16%) Mentoring
7 23 (8.16%) People Management
7 23 (8.16%) Service Management
8 22 (7.80%) Stakeholder Management
9 21 (7.45%) Business Continuity
9 21 (7.45%) Stakeholder Engagement
10 19 (6.74%) Change Management
11 17 (6.03%) Critical Success Factor
11 17 (6.03%) Escalation Management
12 16 (5.67%) Business Development
12 16 (5.67%) Service Design
12 16 (5.67%) Service Desk Management
13 14 (4.96%) Data Analysis
13 14 (4.96%) Root Cause Analysis
Programming Languages
1 21 (7.45%) C
2 10 (3.55%) C#
3 8 (2.84%) SQL
4 4 (1.42%) PowerShell
5 3 (1.06%) VB.NET
Qualifications
1 32 (11.35%) ITIL Certification
2 21 (7.45%) SC Cleared
2 21 (7.45%) Security Cleared
3 6 (2.13%) Degree
4 4 (1.42%) CCNA
4 4 (1.42%) Cisco Certification
4 4 (1.42%) Citrix Certification
4 4 (1.42%) ISEB
5 3 (1.06%) HNC
6 1 (0.35%) CCNP
6 1 (0.35%) ITIL Foundation Certificate
6 1 (0.35%) MCSE
6 1 (0.35%) Microsoft Certification
Quality Assurance & Compliance
1 2 (0.71%) Data Quality
2 1 (0.35%) ISO 9001
2 1 (0.35%) ISO/IEC 27001
2 1 (0.35%) Sarbanes-Oxley
System Software
1 75 (26.60%) Active Directory
2 65 (23.05%) VMware Infrastructure
3 30 (10.64%) vSphere
4 18 (6.38%) XenApp
5 17 (6.03%) Hyper-V
6 15 (5.32%) VMware ESX
7 7 (2.48%) Virtual Machines
8 4 (1.42%) Terminal Services
8 4 (1.42%) XenDesktop
9 2 (0.71%) Microsoft Virtual Server
9 2 (0.71%) Virtual Servers
Systems Management
1 26 (9.22%) SCOM
2 21 (7.45%) Norton AntiVirus
3 13 (4.61%) Microsoft Clustering
4 7 (2.48%) EdgeSight
5 3 (1.06%) SCCM
6 2 (0.71%) SolarWinds Orion
Vendors
1 129 (45.74%) Microsoft
2 86 (30.50%) VMware
3 49 (17.38%) Remedy
4 41 (14.54%) Symantec
5 29 (10.28%) Citrix
6 23 (8.16%) IBM
7 14 (4.96%) SAP
8 13 (4.61%) Cisco
8 13 (4.61%) Oracle
9 10 (3.55%) SonicWALL
10 8 (2.84%) HP
11 4 (1.42%) Altiris
11 4 (1.42%) AppSense
11 4 (1.42%) Cadence
11 4 (1.42%) Veeam
12 3 (1.06%) NetApp
12 3 (1.06%) Salesforce.com
12 3 (1.06%) ServiceNow
12 3 (1.06%) Sitecore
12 3 (1.06%) SolarWinds
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £35000 - £43000 per annum
Posted: 6 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £60000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Lorien Resourcing
Posted: 23 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £28000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £40k - 50k per year + great benefits
Posted: 5 days ago
Birmingham
Computacenter
Salary: Competitive
Posted: 12 days ago