The table below looks at the statistics for SLA skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 63 52 53
Rank change year-on-year
-11 +1
Permanent jobs citing SLA 66 85 57
As % of all permanent IT jobs located in Birmingham 3.25% 4.71% 3.85%
As % of the Quality Assurance & Compliance category 29.07% 38.64% 39.86%
Number of salaries quoted 60 80 47
Average salary £39,000 £36,750 £37,500
Average salary % change year-on-year
+6.12% -2.00%
90% offered a salary of more than £27,400 £20,000 £26,000
10% offered a salary of more than £50,000 £52,500 £53,100
UK excluding London average salary £35,000 £35,000 £35,000
SLA
West Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Birmingham region.

Quality Assurance & Compliance Category
Birmingham
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
227 220 143
As % of all permanent IT jobs located in Birmingham 11.18% 12.18% 9.65%
Number of salaries quoted 196 193 114
Average salary £42,500 £40,000 £45,000
Average salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £29,600 £24,600 £27,500
10% offered a salary of more than £67,200 £60,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

SLA
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Birmingham region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Birmingham

SLA
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Birmingham region.

SLA Salary Trend in Birmingham

SLA
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing SLA across the Birmingham region over the 3 months to 8 February 2016.

SLA Salary Histogram in Birmingham

SLA
Top 30 Related IT Skills in Birmingham

For the 6 months to 8 February 2016, IT jobs across the Birmingham region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 44 (31.21%) Windows
2 39 (27.66%) ITIL
3 34 (24.11%) Microsoft
4 31 (21.99%) Service Delivery
5 26 (18.44%) Finance
6 25 (17.73%) Active Directory
6 25 (17.73%) SQL Server
7 24 (17.02%) Firewall
7 24 (17.02%) Windows Server
8 23 (16.31%) VMware
9 22 (15.60%) Service Management
9 22 (15.60%) MS Exchange
9 22 (15.60%) Cisco
10 21 (14.89%) VMware Infrastructure
11 16 (11.35%) Stakeholder Management
11 16 (11.35%) Data Centre
12 14 (9.93%) Citrix
12 14 (9.93%) MS Excel
12 14 (9.93%) Windows XP
13 13 (9.22%) ITIL V3
13 13 (9.22%) Windows 8
14 12 (8.51%) Degree
14 12 (8.51%) Resource Management
14 12 (8.51%) Windows Server 2008
14 12 (8.51%) MS Office
15 11 (7.80%) LAN
15 11 (7.80%) WAN
15 11 (7.80%) Project Management
15 11 (7.80%) Problem Management
15 11 (7.80%) XenApp

SLA
Top Related IT Skills in Birmingham by Category

For the 6 months to 8 February 2016, IT jobs across the Birmingham region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 22 (15.60%) MS Exchange
2 9 (6.38%) Exchange Server 2003
3 4 (2.84%) Exchange Server 2013
4 3 (2.13%) Exchange Server 2007
5 2 (1.42%) Skype for Business
6 1 (0.71%) BizTalk Server
6 1 (0.71%) Blackberry Enterprise Server
6 1 (0.71%) IIS
6 1 (0.71%) NetWeaver
Applications
1 14 (9.93%) MS Excel
2 12 (8.51%) MS Office
3 4 (2.84%) MS PowerPoint
4 1 (0.71%) MS Project
4 1 (0.71%) MS Visio
Business Applications
1 3 (2.13%) SAP FI-AR
2 1 (0.71%) Dynamics AX
2 1 (0.71%) SAP CO
2 1 (0.71%) SAP FI
2 1 (0.71%) SAP FI/CO
Cloud Services
1 10 (7.09%) Office 365
Communications & Networking
1 24 (17.02%) Firewall
2 11 (7.80%) LAN
2 11 (7.80%) WAN
3 10 (7.09%) VPN
4 8 (5.67%) Cisco IOS
4 8 (5.67%) VLAN
4 8 (5.67%) Wi-Fi
5 7 (4.96%) BGP
6 6 (4.26%) EIGRP
6 6 (4.26%) Internet
6 6 (4.26%) Multicast
6 6 (4.26%) SNMP
6 6 (4.26%) VoIP
7 5 (3.55%) TCP/IP
8 4 (2.84%) NetScaler
9 3 (2.13%) DHCP
9 3 (2.13%) DNS
9 3 (2.13%) Ethernet
9 3 (2.13%) SAN
9 3 (2.13%) Structured Cabling
Database & Business Intelligence
1 25 (17.73%) SQL Server
2 4 (2.84%) MySQL
3 3 (2.13%) SQL Server Reporting Services
4 2 (1.42%) Data Warehouse
4 2 (1.42%) Microsoft Analysis Services
4 2 (1.42%) SQL Server 2005
4 2 (1.42%) SQL Server 2008
4 2 (1.42%) SQL Server Analysis Services
4 2 (1.42%) SQL Server Integration Services
5 1 (0.71%) BusinessObjects
5 1 (0.71%) Oracle Database
5 1 (0.71%) QlikView
5 1 (0.71%) SAP HANA
Development Applications
1 6 (4.26%) LSMW
General
1 26 (18.44%) Finance
2 6 (4.26%) Telecoms
3 5 (3.55%) Billing
4 4 (2.84%) Marketing
5 3 (2.13%) Law
6 2 (1.42%) Banking
7 1 (0.71%) Financial Institution
7 1 (0.71%) Manufacturing
7 1 (0.71%) Retail
Job Titles
1 26 (18.44%) Service Manager
2 22 (15.60%) Analyst
2 22 (15.60%) Team Leader
3 14 (9.93%) IT Support
4 13 (9.22%) IT Manager
4 13 (9.22%) Network Team Leader
5 10 (7.09%) Delivery Manager
5 10 (7.09%) Services Delivery Manager
6 9 (6.38%) Help Desk Analyst
6 9 (6.38%) IT Services Manager
6 9 (6.38%) Network Manager
6 9 (6.38%) Service Desk Engineer
6 9 (6.38%) Support Analyst
6 9 (6.38%) Support Manager
7 7 (4.96%) 2nd Line Support
7 7 (4.96%) Network Engineer
8 6 (4.26%) 1st Line Support
8 6 (4.26%) Cisco Engineer
8 6 (4.26%) IT Support Analyst
8 6 (4.26%) Support Engineer
Libraries, Frameworks & Software Standards
1 8 (5.67%) X-Windows
2 3 (2.13%) JDBC
2 3 (2.13%) REST
2 3 (2.13%) SOAP
2 3 (2.13%) Web Services
3 1 (0.71%) .NET
3 1 (0.71%) Middleware
3 1 (0.71%) SAP Basis
3 1 (0.71%) SAP PI
3 1 (0.71%) Servlets
Miscellaneous
1 16 (11.35%) Data Centre
2 6 (4.26%) Management Information System
3 4 (2.84%) Computer Science
4 3 (2.13%) Analytical Skills
4 3 (2.13%) CMDB
4 3 (2.13%) Statistics
5 2 (1.42%) Blackberry
5 2 (1.42%) Driving Licence
6 1 (0.71%) Blog
6 1 (0.71%) Client/Server
6 1 (0.71%) Clustering
6 1 (0.71%) Data Integration
6 1 (0.71%) FMCG
6 1 (0.71%) Handset
6 1 (0.71%) User Experience
6 1 (0.71%) Video Conferencing
Operating Systems
1 44 (31.21%) Windows
2 24 (17.02%) Windows Server
3 14 (9.93%) Windows XP
4 13 (9.22%) Windows 8
5 12 (8.51%) Windows Server 2008
6 9 (6.38%) Windows 2000 Server
6 9 (6.38%) Windows Server 2003
7 8 (5.67%) Windows Server 2012
8 6 (4.26%) CatOS
8 6 (4.26%) Linux
8 6 (4.26%) Unix
9 4 (2.84%) Windows 7
10 2 (1.42%) Android
10 2 (1.42%) CentOS
10 2 (1.42%) Windows Vista
Processes & Methodologies
1 39 (27.66%) ITIL
2 31 (21.99%) Service Delivery
3 22 (15.60%) Service Management
4 16 (11.35%) Stakeholder Management
5 13 (9.22%) ITIL V3
6 12 (8.51%) Resource Management
7 11 (7.80%) Problem Management
7 11 (7.80%) Project Management
8 10 (7.09%) Business Intelligence
9 9 (6.38%) Continuous Improvement
9 9 (6.38%) Data Analysis
9 9 (6.38%) People Management
9 9 (6.38%) Root Cause Analysis
10 8 (5.67%) Disaster Recovery
10 8 (5.67%) Incident Management
11 7 (4.96%) Change Management
11 7 (4.96%) ITSM
12 6 (4.26%) Agile Software Development
12 6 (4.26%) Integration Testing
12 6 (4.26%) PRINCE2
Programming Languages
1 8 (5.67%) SQL
2 3 (2.13%) ABAP
2 3 (2.13%) C
3 2 (1.42%) PowerShell
4 1 (0.71%) T-SQL
Qualifications
1 12 (8.51%) Degree
2 9 (6.38%) ITIL Certification
3 8 (5.67%) CCSA
3 8 (5.67%) Cisco Certification
4 7 (4.96%) CCNP
5 6 (4.26%) SC Cleared
5 6 (4.26%) Security Cleared
6 3 (2.13%) SAP Certification
7 2 (1.42%) CCSE
7 2 (1.42%) GNVQ
8 1 (0.71%) CCNA
8 1 (0.71%) PMI Certification
8 1 (0.71%) PMP
Quality Assurance & Compliance
1 3 (2.13%) ISO/IEC 20000
2 1 (0.71%) Data Quality
2 1 (0.71%) QA
System Software
1 25 (17.73%) Active Directory
2 21 (14.89%) VMware Infrastructure
3 11 (7.80%) XenApp
4 10 (7.09%) Hyper-V
5 7 (4.96%) VMware ESX
5 7 (4.96%) vSphere
6 2 (1.42%) Microsoft Virtual Server
Systems Management
1 4 (2.84%) EdgeSight
2 2 (1.42%) SCCM
Vendors
1 34 (24.11%) Microsoft
2 23 (16.31%) VMware
3 22 (15.60%) Cisco
4 14 (9.93%) Citrix
5 9 (6.38%) SonicWALL
6 8 (5.67%) Apple
6 8 (5.67%) CheckPoint
7 7 (4.96%) SAP
8 6 (4.26%) Avaya
8 6 (4.26%) NICE Systems
8 6 (4.26%) Nokia
8 6 (4.26%) Verint
9 4 (2.84%) HP
9 4 (2.84%) Remedy
9 4 (2.84%) ServiceNow
10 3 (2.13%) LANDesk
10 3 (2.13%) Oracle
11 2 (1.42%) Dell
11 2 (1.42%) Huawei
11 2 (1.42%) Kaspersky
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: c£30,000
Posted: 2 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: 3 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £32000.00 - £36000.00 per annum + Bonus + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £32000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Searchability
Salary: £16000 - £22000 per annum + Healthcare
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £30000.00 - £40000.00 per annum + Bonus + Bens
Posted: 5 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £50000.00 per annum + Car All + 10% Bonus + Bens
Posted: 6 days ago
Birmingham, West Midlands (County)
Computer People
Salary: £32000.00 - £42000.00 per annum + Great benefits package
Posted: 6 days ago
Birmingham, West Midlands (County)
Computer People
Salary: £24000.00 - £29000.00 per annum + Great benefits package
Posted: 6 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 13 days ago
Birmingham, West Midlands (County)
CGI
Salary: £32000 - £33500 per annum + benefits
Posted: 14 days ago
Birmingham, West Midlands (County)
CGI
Salary: £21000 - £25000 per annum + benefits
Posted: 14 days ago
Birmingham, West Midlands (County)
CGI
Salary: £26000 - £31000 per annum + benefits
Posted: 14 days ago
Birmingham
Nigel Frank International Ltd
Salary: £30000 - £45000 per annum
Posted: 26 days ago