The table below looks at the statistics for SLA skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 47 46 59
Rank change year-on-year
-1 +13
Permanent jobs citing SLA 103 83 51
As % of all permanent IT jobs located in Birmingham 4.99% 4.41% 3.05%
As % of the Quality Assurance & Compliance category 42.92% 46.89% 34.93%
Number of salaries quoted 97 73 42
Average salary £32,500 £40,000 £37,500
Average salary % change year-on-year
-18.75% +6.66%
90% offered a salary of more than £21,800 £22,000 £20,000
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
West Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Birmingham region.

Quality Assurance & Compliance Category
Birmingham
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
240 177 146
As % of all permanent IT jobs located in Birmingham 11.62% 9.41% 8.74%
Number of salaries quoted 210 148 124
Average salary £42,500 £45,000 £41,500
Average salary % change year-on-year
-5.55% +8.43%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £61,000 £52,500 £62,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Birmingham region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Birmingham

SLA
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Birmingham region.

SLA Salary Trend in Birmingham

SLA
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing SLA across the Birmingham region over the 3 months to 19 December 2014.

SLA Salary Histogram in Birmingham

SLA
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 December 2014, IT jobs across the Birmingham region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 73 (45.91%) Microsoft
2 64 (40.25%) Windows
3 51 (32.08%) ITIL
4 41 (25.79%) VMware
5 38 (23.90%) Service Delivery
6 35 (22.01%) Firewall
7 34 (21.38%) Active Directory
8 32 (20.13%) Disaster Recovery
9 31 (19.50%) SQL
10 30 (18.87%) Cisco
11 26 (16.35%) MS Excel
12 24 (15.09%) Linux
13 23 (14.47%) Service Management
14 21 (13.21%) Business Continuity
15 20 (12.58%) SQL Server
15 20 (12.58%) Degree
16 19 (11.95%) MS Exchange
16 19 (11.95%) Cisco Certification
16 19 (11.95%) Coaching
17 18 (11.32%) VPN
17 18 (11.32%) Analytical Skills
17 18 (11.32%) Finance
18 17 (10.69%) Microsoft Certification
18 17 (10.69%) Security Cleared
18 17 (10.69%) Citrix
19 16 (10.06%) SC Cleared
19 16 (10.06%) Telecoms
20 15 (9.43%) TCP/IP
21 14 (8.81%) CCNA
21 14 (8.81%) MS PowerPoint

SLA
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 December 2014, IT jobs across the Birmingham region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 19 (11.95%) MS Exchange
2 8 (5.03%) SharePoint
3 5 (3.14%) Tomcat
3 5 (3.14%) Exchange Server 2010
4 2 (1.26%) Exchange Server 2013
4 2 (1.26%) IIS
4 2 (1.26%) Apache
4 2 (1.26%) NetWeaver
4 2 (1.26%) CMS
4 2 (1.26%) Exchange Server 2003
5 1 (0.63%) Exchange Server 2007
5 1 (0.63%) Blackberry Enterprise Server
Applications
1 26 (16.35%) MS Excel
2 14 (8.81%) MS PowerPoint
3 11 (6.92%) MS Office
4 1 (0.63%) MS Visio
Business Applications
1 6 (3.77%) assyst
2 3 (1.89%) Dynamics CRM
2 3 (1.89%) Remedy ITSM
3 2 (1.26%) Oracle General Ledger
4 1 (0.63%) Oracle EBS R12
4 1 (0.63%) Oracle Payables
4 1 (0.63%) Oracle Receivables
4 1 (0.63%) Oracle Cash Management
4 1 (0.63%) Oracle Assets
4 1 (0.63%) Oracle Subledger Accounting
4 1 (0.63%) Oracle Financials
4 1 (0.63%) Oracle EBS
Cloud Services
1 1 (0.63%) Cloud Computing
1 1 (0.63%) SaaS
1 1 (0.63%) Office 365
Communications & Networking
1 35 (22.01%) Firewall
2 18 (11.32%) VPN
3 15 (9.43%) TCP/IP
4 13 (8.18%) SAN
5 11 (6.92%) MPLS
6 9 (5.66%) WAN
6 9 (5.66%) Wireless
7 8 (5.03%) LAN
8 6 (3.77%) VoIP
8 6 (3.77%) ADSL
8 6 (3.77%) OSPF
8 6 (3.77%) BGP
8 6 (3.77%) Internet
8 6 (3.77%) Network Security
8 6 (3.77%) Cisco ASA
9 5 (3.14%) VPLS
9 5 (3.14%) Broadband
10 4 (2.52%) PABX
11 3 (1.89%) VLAN
12 2 (1.26%) Nortel Meridian
Database & Business Intelligence
1 20 (12.58%) SQL Server
2 5 (3.14%) SQL Server 2008
2 5 (3.14%) SQL Server 2012
3 3 (1.89%) SQL Server Reporting Services
4 2 (1.26%) DB2
4 2 (1.26%) BusinessObjects
5 1 (0.63%) MySQL
5 1 (0.63%) RDBMS
5 1 (0.63%) Oracle Database
5 1 (0.63%) Relational Database
Development Applications
1 1 (0.63%) RequisitePro
General
1 18 (11.32%) Finance
2 16 (10.06%) Telecoms
3 2 (1.26%) Retail
4 1 (0.63%) Billing
4 1 (0.63%) Local Government
4 1 (0.63%) Marketing
4 1 (0.63%) German Language
4 1 (0.63%) Legal
4 1 (0.63%) Manufacturing
4 1 (0.63%) Banking
4 1 (0.63%) Financial Institution
4 1 (0.63%) Back Office
Job Titles
1 46 (28.93%) Analyst
2 18 (11.32%) Service Manager
3 17 (10.69%) Team Leader
4 14 (8.81%) Support Engineer
5 12 (7.55%) Support Analyst
5 12 (7.55%) Infrastructure Analyst
5 12 (7.55%) Customer Services Manager
6 9 (5.66%) Administrator
7 8 (5.03%) Service Analyst
7 8 (5.03%) IT Administrator
8 7 (4.40%) Service Desk Analyst
8 7 (4.40%) Systems Administrator
9 6 (3.77%) Help Desk Analyst
9 6 (3.77%) Operations Analyst
9 6 (3.77%) Service Desk Team Leader
9 6 (3.77%) IT Support
10 5 (3.14%) Vendor Manager
10 5 (3.14%) Service Desk Engineer
10 5 (3.14%) Problem Manager
10 5 (3.14%) Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (2.52%) Flash
2 3 (1.89%) Silverlight
2 3 (1.89%) jQuery
2 3 (1.89%) HTML5
2 3 (1.89%) HTML
2 3 (1.89%) .NET
2 3 (1.89%) CSS
2 3 (1.89%) Web Services
2 3 (1.89%) XML
3 2 (1.26%) SAP Basis
4 1 (0.63%) Middleware
Miscellaneous
1 18 (11.32%) Analytical Skills
2 13 (8.18%) Clustering
3 5 (3.14%) Data Structures
3 5 (3.14%) Handset
3 5 (3.14%) Computer Science
3 5 (3.14%) Life Science
4 3 (1.89%) Replication
5 2 (1.26%) EPoS
5 2 (1.26%) CMDB
5 2 (1.26%) Statistics
5 2 (1.26%) Enterprise Storage
6 1 (0.63%) Visualisation
6 1 (0.63%) Blackberry
6 1 (0.63%) Management Information System
Operating Systems
1 64 (40.25%) Windows
2 24 (15.09%) Linux
3 14 (8.81%) Windows Server 2003
3 14 (8.81%) Windows Server 2008
4 13 (8.18%) UNIX
5 12 (7.55%) Windows XP
6 10 (6.29%) Windows 8
7 8 (5.03%) Windows 7
8 7 (4.40%) Windows 2000
9 5 (3.14%) Windows Server 2012
9 5 (3.14%) CentOS
10 3 (1.89%) Red Hat Enterprise Linux
11 1 (0.63%) Solaris
11 1 (0.63%) Windows Vista
Processes & Methodologies
1 51 (32.08%) ITIL
2 38 (23.90%) Service Delivery
3 32 (20.13%) Disaster Recovery
4 23 (14.47%) Service Management
5 21 (13.21%) Business Continuity
6 19 (11.95%) Coaching
7 13 (8.18%) Business Continuity Planning
8 12 (7.55%) Stakeholder Management
8 12 (7.55%) BCP
9 11 (6.92%) Incident Management
9 11 (6.92%) Security Management
9 11 (6.92%) Line Management
10 10 (6.29%) Supplier Management
11 9 (5.66%) Project Management
11 9 (5.66%) Mentoring
11 9 (5.66%) Root Cause Analysis
11 9 (5.66%) Problem Management
12 8 (5.03%) High Availability
13 7 (4.40%) Data Analysis
14 6 (3.77%) Information Security
Programming Languages
1 31 (19.50%) SQL
2 4 (2.52%) Shell Script
3 3 (1.89%) PowerShell
3 3 (1.89%) C#
3 3 (1.89%) JavaScript
4 2 (1.26%) Bash Shell
5 1 (0.63%) Java
Qualifications
1 20 (12.58%) Degree
2 19 (11.95%) Cisco Certification
3 17 (10.69%) Microsoft Certification
3 17 (10.69%) Security Cleared
4 16 (10.06%) SC Cleared
5 14 (8.81%) CCNA
6 13 (8.18%) MCSE
7 10 (6.29%) ITIL Certification
8 7 (4.40%) MCP
9 5 (3.14%) MCITP
9 5 (3.14%) MCSA
10 4 (2.52%) Network+ Certification
10 4 (2.52%) VMware Certified Professional (VCP)
11 3 (1.89%) CCNP
12 2 (1.26%) MCDST
12 2 (1.26%) A+ Certification
12 2 (1.26%) CCENT
13 1 (0.63%) ITIL Foundation Certificate
13 1 (0.63%) CCA
13 1 (0.63%) Citrix Certification
Quality Assurance & Compliance
1 1 (0.63%) ISO/IEC 27001
1 1 (0.63%) PCI DSS
System Software
1 34 (21.38%) Active Directory
2 13 (8.18%) VMware Infrastructure
3 11 (6.92%) vSphere
4 6 (3.77%) Hyper-V
5 4 (2.52%) VMware ESXi
5 4 (2.52%) VMware ESX
6 1 (0.63%) Microsoft Virtual Server
6 1 (0.63%) XenApp
6 1 (0.63%) XenDesktop
Systems Management
1 6 (3.77%) Control-M
1 6 (3.77%) WSUS
2 2 (1.26%) Backup Exec
3 1 (0.63%) Norton AntiVirus
Vendors
1 73 (45.91%) Microsoft
2 41 (25.79%) VMware
3 30 (18.87%) Cisco
4 17 (10.69%) Citrix
5 14 (8.81%) NetApp
6 13 (8.18%) Websense
7 9 (5.66%) SonicWALL
8 8 (5.03%) CheckPoint
9 7 (4.40%) Kaseya
9 7 (4.40%) Juniper
10 6 (3.77%) Red Hat
10 6 (3.77%) Oracle
10 6 (3.77%) F5
10 6 (3.77%) Altiris
11 5 (3.14%) Remedy
11 5 (3.14%) Riverbed
11 5 (3.14%) SolarWinds
12 4 (2.52%) Avaya
12 4 (2.52%) Nortel
13 3 (1.89%) BMC
Birmingham, West Midlands (County)
Greywood Associates Limited
Salary: £40000 - £45000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
SCC
Posted: 8 days ago
Birmingham, West Midlands (County)
Vodafone
Salary: Competitive
Posted: 9 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 15 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 17 days ago
Birmingham
Computer Futures
Salary: £40000 - £50000 per annum + competitive
Posted: 17 days ago