The table below looks at the statistics for SLA skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
West Midlands / Birmingham
Rank 61 67 41
Rank change year-on-year
+6 -26
Permanent jobs citing SLA 69 65 101
As % of all permanent IT jobs located in Birmingham 3.68% 3.39% 5.57%
As % of the Quality Assurance & Compliance category 26.34% 29.02% 41.74%
Number of salaries quoted 39 60 94
Median salary £30,000 £42,500 £37,500
Median salary % change year-on-year
-29.41% +13.33%
90% offered a salary of more than £21,385 £29,900 £22,300
10% offered a salary of more than £52,500 £53,650 £52,500
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Birmingham region.

Quality Assurance & Compliance Category
Birmingham
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
262 224 242
As % of all permanent IT jobs located in Birmingham 13.97% 11.69% 13.35%
Number of salaries quoted 149 200 210
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £30,000 £26,500
10% offered a salary of more than £57,500 £60,000 £66,000
UK excluding London median salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%

SLA
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Birmingham

SLA
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Birmingham region.

SLA Salary Trend in Birmingham

SLA
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing SLA across the Birmingham region over the 3 months to 22 January 2017.

SLA Salary Histogram in Birmingham

SLA
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for SLA.

1 94 (43.72%) ITIL
2 86 (40.00%) Microsoft
3 85 (39.53%) Service Delivery
4 76 (35.35%) VMware
5 57 (26.51%) VMware Infrastructure
6 49 (22.79%) Validation
7 43 (20.00%) Active Directory
8 40 (18.60%) Windows
8 40 (18.60%) Data Centre
9 38 (17.67%) assyst
10 36 (16.74%) Citrix
11 34 (15.81%) ITIL Certification
11 34 (15.81%) Finance
12 31 (14.42%) Incident Management
12 31 (14.42%) Service Design
13 30 (13.95%) Symantec
14 27 (12.56%) vSphere
14 27 (12.56%) Change Control
15 26 (12.09%) Business Development
15 26 (12.09%) MS Excel
15 26 (12.09%) MS Exchange
16 23 (10.70%) Remedy
17 21 (9.77%) DNS
18 20 (9.30%) DHCP
18 20 (9.30%) IBM
19 19 (8.84%) XenApp
19 19 (8.84%) Security Cleared
20 18 (8.37%) SC Cleared
20 18 (8.37%) MS PowerPoint
20 18 (8.37%) Cisco

SLA
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (12.09%) MS Exchange
2 15 (6.98%) Exchange Server 2003
3 6 (2.79%) Exchange Server 2007
4 5 (2.33%) Exchange Server 2010
5 4 (1.86%) Exchange Server 2013
5 4 (1.86%) NetWeaver
6 3 (1.40%) CMS
7 2 (0.93%) IIS
7 2 (0.93%) SharePoint
7 2 (0.93%) Sitecore CMS
7 2 (0.93%) Umbraco
8 1 (0.47%) ArcGIS
8 1 (0.47%) Blackberry Enterprise Server
Applications
1 26 (12.09%) MS Excel
2 18 (8.37%) MS PowerPoint
3 11 (5.12%) MS Office
4 4 (1.86%) MS Visio
5 1 (0.47%) Spreadsheet
Business Applications
1 38 (17.67%) assyst
2 1 (0.47%) Salesforce.com CRM
2 1 (0.47%) SAP HR
2 1 (0.47%) SAP Payroll
Cloud Services
1 12 (5.58%) Mimecast
2 7 (3.26%) Office 365
3 3 (1.40%) Microsoft Azure
4 1 (0.47%) IaaS
4 1 (0.47%) OneDrive
4 1 (0.47%) PaaS
4 1 (0.47%) SaaS
Communications & Networking
1 21 (9.77%) DNS
2 20 (9.30%) DHCP
3 18 (8.37%) VPN
4 17 (7.91%) LAN
4 17 (7.91%) TCP/IP
4 17 (7.91%) WAN
5 15 (6.98%) NetScaler
6 7 (3.26%) Firewall
7 5 (2.33%) ATM
7 5 (2.33%) Remote Desktop
7 5 (2.33%) Wi-Fi
8 4 (1.86%) Internet
8 4 (1.86%) MPLS
8 4 (1.86%) SMS
9 3 (1.40%) VLAN
10 2 (0.93%) Cisco Nexus
10 2 (0.93%) DSL
10 2 (0.93%) Ethernet
10 2 (0.93%) IPsec
10 2 (0.93%) SSL
Database & Business Intelligence
1 10 (4.65%) SQL Server
2 5 (2.33%) Big Data
3 4 (1.86%) BusinessObjects
3 4 (1.86%) DB2
4 1 (0.47%) GIS
4 1 (0.47%) Spatial Data
General
1 34 (15.81%) Finance
2 10 (4.65%) Retail
3 9 (4.19%) Telecoms
4 5 (2.33%) Billing
4 5 (2.33%) Electronics
5 3 (1.40%) Law
5 3 (1.40%) Legal
6 2 (0.93%) Banking
7 1 (0.47%) Manufacturing
7 1 (0.47%) Marketing
7 1 (0.47%) Publishing
Job Titles
1 29 (13.49%) Architect
2 24 (11.16%) Service Architect
3 18 (8.37%) Backup Engineer
3 18 (8.37%) Storage and Backup Engineer
3 18 (8.37%) Storage Engineer
3 18 (8.37%) Support Manager
4 17 (7.91%) Incident Manager
4 17 (7.91%) Service Manager
5 15 (6.98%) Analyst
5 15 (6.98%) Citrix Engineer
5 15 (6.98%) Major Incident Manager
5 15 (6.98%) Senior Manager
6 14 (6.51%) Senior Incident Manager
7 12 (5.58%) Exchange Engineer
7 12 (5.58%) Infrastructure Engineer
8 10 (4.65%) Service Support Manager
9 9 (4.19%) IT Manager
9 9 (4.19%) IT Support
9 9 (4.19%) Technical Manager
10 8 (3.72%) Technical Support Manager
Libraries, Frameworks & Software Standards
1 4 (1.86%) .NET
1 4 (1.86%) Flash
1 4 (1.86%) SAP Basis
2 3 (1.40%) Web Services
3 2 (0.93%) .NET Framework
3 2 (0.93%) HTML
3 2 (0.93%) WinForms
4 1 (0.47%) Middleware
4 1 (0.47%) REST
4 1 (0.47%) SOAP
Miscellaneous
1 40 (18.60%) Data Centre
2 13 (6.05%) Statistics
3 11 (5.12%) Analytical Skills
4 5 (2.33%) Driving Licence
5 4 (1.86%) Clustering
6 3 (1.40%) Performance Metrics
6 3 (1.40%) Virtual Team
7 2 (0.93%) EPoS
7 2 (0.93%) Handset
7 2 (0.93%) Management Information System
7 2 (0.93%) Mathematics
7 2 (0.93%) Online Banking
8 1 (0.47%) Blackberry
8 1 (0.47%) Data Integration
8 1 (0.47%) LLPG
Operating Systems
1 40 (18.60%) Windows
2 15 (6.98%) Windows Server 2012
3 14 (6.51%) Windows Server 2003
4 13 (6.05%) Windows Server
5 11 (5.12%) Windows Server 2008
6 8 (3.72%) Unix
7 5 (2.33%) Windows 7
8 4 (1.86%) Mac OS
8 4 (1.86%) Windows XP
9 3 (1.40%) Linux
9 3 (1.40%) Windows 2000 Server
9 3 (1.40%) Windows 8
Processes & Methodologies
1 94 (43.72%) ITIL
2 85 (39.53%) Service Delivery
3 49 (22.79%) Validation
4 31 (14.42%) Incident Management
4 31 (14.42%) Service Design
5 27 (12.56%) Change Control
6 26 (12.09%) Business Development
7 18 (8.37%) Stakeholder Management
8 17 (7.91%) Performance Management
8 17 (7.91%) Problem Management
9 16 (7.44%) Service Management
10 15 (6.98%) Stakeholder Engagement
11 13 (6.05%) Contract Management
11 13 (6.05%) Critical Success Factor
11 13 (6.05%) Escalation Management
12 12 (5.58%) Business Continuity
13 10 (4.65%) ITSM
13 10 (4.65%) Mentoring
13 10 (4.65%) People Management
14 9 (4.19%) Line Management
Programming Languages
1 14 (6.51%) C
2 7 (3.26%) SQL
3 5 (2.33%) PowerShell
4 2 (0.93%) C#
4 2 (0.93%) VB.NET
5 1 (0.47%) JavaScript
5 1 (0.47%) Python
Qualifications
1 34 (15.81%) ITIL Certification
2 19 (8.84%) Security Cleared
3 18 (8.37%) SC Cleared
4 8 (3.72%) Degree
5 5 (2.33%) HNC
6 4 (1.86%) CCNA
6 4 (1.86%) Cisco Certification
6 4 (1.86%) ISEB
7 3 (1.40%) Citrix Certification
8 2 (0.93%) CCNP
9 1 (0.47%) CCDA
9 1 (0.47%) CCDP
9 1 (0.47%) CCSA
9 1 (0.47%) CCSE
9 1 (0.47%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (2.33%) Data Quality
2 1 (0.47%) Sarbanes-Oxley
System Software
1 57 (26.51%) VMware Infrastructure
2 43 (20.00%) Active Directory
3 27 (12.56%) vSphere
4 19 (8.84%) XenApp
5 8 (3.72%) Hyper-V
5 8 (3.72%) VMware ESX
6 5 (2.33%) Terminal Services
7 3 (1.40%) XenDesktop
8 1 (0.47%) Microsoft Virtual Server
8 1 (0.47%) Virtual Servers
8 1 (0.47%) VMware Server
Systems Management
1 17 (7.91%) SCOM
2 15 (6.98%) EdgeSight
3 12 (5.58%) Norton AntiVirus
4 4 (1.86%) Microsoft Clustering
5 1 (0.47%) SCCM
5 1 (0.47%) Tivoli
Vendors
1 86 (40.00%) Microsoft
2 76 (35.35%) VMware
3 36 (16.74%) Citrix
4 30 (13.95%) Symantec
5 23 (10.70%) Remedy
6 20 (9.30%) IBM
7 18 (8.37%) Cisco
8 9 (4.19%) Veeam
9 8 (3.72%) HP
10 6 (2.79%) Oracle
10 6 (2.79%) SAP
11 4 (1.86%) Alcatel-Lucent
11 4 (1.86%) Cadence
11 4 (1.86%) Ciena
11 4 (1.86%) Huawei
11 4 (1.86%) Nokia
11 4 (1.86%) SonicWALL
11 4 (1.86%) Tellabs
12 3 (1.40%) AppSense
12 3 (1.40%) Mitel
Birmingham
Energize Recruitment Solutions Ltd
Salary: £24000 - £27000 per annum + Bonus
Posted: 3 days ago
Birmingham
Energize Recruitment Solutions Ltd
Salary: £24000 - £27000 per annum + Bonus
Posted: 3 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 5 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 10 days ago
Birmingham, West Midlands (County)
Chris Cobbold Ltd
Salary: From £25,000 to £35,000 per annum + benefits + training + career progr
Posted: 3 days ago
Birmingham Business Park, Solihull
Networx
Salary: £18,000
Posted: 10 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £70K + Excellent Benefits
Posted: 5 days ago