The table below looks at the statistics for the Support Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Manager
Rank 213 189 187
Rank change year-on-year
-24 -2
Permanent jobs requiring a Support Manager 16 26 10
As % of all permanent IT jobs located in the West Midlands 0.28% 0.51% 0.23%
As % of the Job Titles category 0.29% 0.53% 0.24%
Number of salaries quoted 15 24 9
Average salary £31,500 £50,000 £35,000
Average salary % change year-on-year
-37.00% +42.85%
90% offered a salary of more than £27,200 £37,950 £34,000
10% offered a salary of more than £55,000 £80,000 £42,000
UK excluding London average salary £40,000 £45,000 £42,500
% change year-on-year
-11.11% +5.88%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5468 4892 4144
As % of all permanent IT jobs located in the West Midlands 96.05% 96.68% 96.24%
Number of salaries quoted 4556 4250 3413
Average salary £42,500 £38,500 £37,500
Average salary % change year-on-year
+10.38% +2.66%
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the West Midlands

Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

Support Manager Salary Trend in the West Midlands

Support Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 11 February 2016.

Support Manager Salary Histogram in the West Midlands

Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -7 13 £31,500 -37.00% 1
Coventry -7 1 £55,000 +17.39%
Warwickshire - 1 £25,500 - 1
Support Manager
England

Support Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 11 February 2016, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 13 (36.11%) ITIL
2 10 (27.78%) SLA
2 10 (27.78%) Service Delivery
3 9 (25.00%) Microsoft
4 8 (22.22%) SQL
5 7 (19.44%) MS Office
5 7 (19.44%) Finance
6 6 (16.67%) People Management
7 5 (13.89%) Data Centre
7 5 (13.89%) VMware
7 5 (13.89%) Service Management
7 5 (13.89%) CRM
8 4 (11.11%) ERP
8 4 (11.11%) ITIL Certification
8 4 (11.11%) SQL Server
8 4 (11.11%) Stakeholder Management
8 4 (11.11%) MS PowerPoint
8 4 (11.11%) Billing
8 4 (11.11%) User Acceptance Testing
8 4 (11.11%) Line Management
8 4 (11.11%) Coaching
9 3 (8.33%) Critical Success Factor
9 3 (8.33%) Jaspersoft
9 3 (8.33%) Vagrant
9 3 (8.33%) Performance Tuning
9 3 (8.33%) New Relic
9 3 (8.33%) LEMP Stack
9 3 (8.33%) jQuery
9 3 (8.33%) Symfony
9 3 (8.33%) Zend

Support Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 11 February 2016, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.33%) Apache
1 3 (8.33%) nginx
1 3 (8.33%) SharePoint
2 1 (2.78%) BizTalk Server
2 1 (2.78%) CMS
Applications
1 7 (19.44%) MS Office
2 4 (11.11%) MS PowerPoint
3 3 (8.33%) MS Excel
Business Applications
1 3 (8.33%) Magento
2 2 (5.56%) FRx
3 1 (2.78%) Dynamics AX
3 1 (2.78%) Dynamics CRM
3 1 (2.78%) Oracle 11i
3 1 (2.78%) Oracle Applications
3 1 (2.78%) Oracle Assets
3 1 (2.78%) Oracle EBS
3 1 (2.78%) Oracle EBS R12
3 1 (2.78%) Oracle E-Business Tax
3 1 (2.78%) Oracle ERP
3 1 (2.78%) Oracle Financials
3 1 (2.78%) Oracle General Ledger
3 1 (2.78%) Oracle Payables
3 1 (2.78%) Oracle Receivables
3 1 (2.78%) Oracle Subledger Accounting
Cloud Services
1 3 (8.33%) Amazon AWS
1 3 (8.33%) Amazon EC2
1 3 (8.33%) CloudFront
1 3 (8.33%) Google Apps
2 1 (2.78%) SaaS
Communications & Networking
1 3 (8.33%) DNS
1 3 (8.33%) Firewall
1 3 (8.33%) Internet
2 2 (5.56%) LAN
2 2 (5.56%) WAN
Database & Business Intelligence
1 4 (11.11%) SQL Server
2 3 (8.33%) MySQL
2 3 (8.33%) Pentaho
3 1 (2.78%) SQL Server Reporting Services
Development Applications
1 3 (8.33%) Git (software)
1 3 (8.33%) Vagrant
General
1 7 (19.44%) Finance
2 4 (11.11%) Billing
3 3 (8.33%) Retail
Libraries, Frameworks & Software Standards
1 3 (8.33%) .NET
1 3 (8.33%) CSS
1 3 (8.33%) HTML
1 3 (8.33%) jQuery
1 3 (8.33%) JSON
1 3 (8.33%) LAMP
1 3 (8.33%) LEMP Stack
1 3 (8.33%) REST
1 3 (8.33%) SOAP
1 3 (8.33%) Symfony
1 3 (8.33%) Web Services
1 3 (8.33%) XML
Miscellaneous
1 5 (13.89%) Data Centre
2 3 (8.33%) Statistics
3 2 (5.56%) Enterprise Software
3 2 (5.56%) User Experience
4 1 (2.78%) Analytical Skills
Operating Systems
1 3 (8.33%) Linux
1 3 (8.33%) Ubuntu
1 3 (8.33%) Unix
1 3 (8.33%) Windows
2 1 (2.78%) Windows 7
2 1 (2.78%) Windows Server
Processes & Methodologies
1 13 (36.11%) ITIL
2 10 (27.78%) Service Delivery
3 6 (16.67%) People Management
4 5 (13.89%) CRM
4 5 (13.89%) Service Management
5 4 (11.11%) Coaching
5 4 (11.11%) ERP
5 4 (11.11%) Line Management
5 4 (11.11%) Stakeholder Management
5 4 (11.11%) User Acceptance Testing
6 3 (8.33%) Critical Success Factor
6 3 (8.33%) E-Commerce
6 3 (8.33%) High Availability
6 3 (8.33%) Open Source
6 3 (8.33%) Performance Management
6 3 (8.33%) Performance Tuning
6 3 (8.33%) Technical Architecture
7 2 (5.56%) ITSM
7 2 (5.56%) Resource Management
7 2 (5.56%) Root Cause Analysis
Programming Languages
1 8 (22.22%) SQL
2 3 (8.33%) JavaScript
2 3 (8.33%) PHP
3 2 (5.56%) C#
3 2 (5.56%) X++
4 1 (2.78%) PL/SQL
Qualifications
1 4 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 10 (27.78%) SLA
2 3 (8.33%) PCI DSS
2 3 (8.33%) QA
System Software
1 3 (8.33%) Active Directory
2 1 (2.78%) Hyper-V
2 1 (2.78%) VMware Infrastructure
Systems Management
1 3 (8.33%) Puppet
Vendors
1 9 (25.00%) Microsoft
2 5 (13.89%) VMware
3 3 (8.33%) Google
3 3 (8.33%) Jaspersoft
3 3 (8.33%) New Relic
3 3 (8.33%) Tableau
3 3 (8.33%) Zend
4 2 (5.56%) Oracle
5 1 (2.78%) Avaya
5 1 (2.78%) Pegasus
5 1 (2.78%) SAP
5 1 (2.78%) Siebel
5 1 (2.78%) Verint
Rugby, Warwickshire
Ashdown IT
Salary: £50000 - £65000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Experis Ltd
Salary: £36000 - £45000 per annum + Bonus + Benefits
Posted: 2 days ago