West Midlands Support Manager Jobs

This section looks at the demand for the Support Manager role in IT jobs within the West Midlands region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 21 August 2008 with a comparison to the same period last year.

Support Manager
Location Aberdeen Andover Banbury Basingstoke Bath Bedfordshire Berkshire Birmingham Bournemouth Bracknell Brighton Bristol Buckingham Buckinghamshire Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Carlisle Cheshire Chester City of London Coventry Crawley Crewe Croydon Cumbria Derby Derbyshire Devon Docklands, London Dorchester Dorset East Midlands East of England East Sussex Edinburgh England Essex Farnham Feltham Flintshire Glasgow Greenwich Halifax Hammersmith Hampshire Harpenden Hemel Hempstead Hereford Herefordshire Hertfordshire High Wycombe Highlands Ilford Kent Kidderminster Kingston Upon Thames Knutsford Lancashire Leeds Liverpool Livingston London Luton Macclesfield Maidenhead Manchester Marlow Merseyside Middlesex Midlands Milton Keynes Newbury Newton-le-Willows Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Nuneaton Osterley Oxford Oxfordshire Paddington Peterborough Reading Rochdale Romford Royston Scotland Sheffield Solihull Somerset South East South Wales South West South Yorkshire Southampton Stevenage Stockport Stowmarket Suffolk Sunderland Surbiton Surrey Swansea Swindon Thame Trowbridge Tyne and Wear UK Wales Walsall Warrington Warwickshire Watford Welwyn Garden City West Lothian West Midlands West Sussex West Wales West Yorkshire Wiltshire Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 21 Aug 2008	Same period last year
Rank	195	195
Rank change on same period last year	0
Matching permanent IT job ads	33	37
As % of all UK permanent IT job ads sampled	0.018 %	0.015 %
As % of the category below	0.413 %	0.444 %
Salaries quoted	27	27
Average minimum salary	£36,433	£36,370
Average salary	£39,450	£37,981
% change on same period last year	+3.86 %
Average maximum salary	£42,467	£39,593
UK excluding London average salary	£42,891	£42,228
% change on same period last year	+1.57 %
Job Titles West Midlands
Matching permanent IT job ads	7985	8342
As % of all UK permanent IT job ads sampled	4.297 %	3.478 %
Salaries quoted	6829	7245
Average minimum salary	£32,843	£33,758
Average salary	£35,744	£36,540
% change on same period last year	-2.17 %
Average maximum salary	£38,646	£39,322
UK excluding London average salary	£38,072	£39,428
% change on same period last year	-3.43 %
Support Manager England

Support Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Manager across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

Support Manager
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 21 August 2008.

Support Manager
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Birmingham	-9	10	£39,600	+13.14 %
Herefordshire	-1	8	£42,500	-
Warwickshire	-3	5	£39,500	+4.98 %
Coventry	-11	4	£39,167	+64.91 %
Worcestershire	-	2	£41,167	-
Solihull	-1	1	-	-
Walsall	-	1	£30,000	-

Support Manager England

Support Manager
Top 30 Related IT Skills

For the 6 months to 21 August 2008, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 41 (42.27 %) ITIL 2 29 (29.90 %) Finance 3 19 (19.59 %) Service Management 4 18 (18.56 %) Windows 4 18 (18.56 %) SLA 4 18 (18.56 %) ITIL Certification 5 17 (17.53 %) Security Cleared 6 16 (16.49 %) Government 7 11 (11.34 %) Information Security 7 11 (11.34 %) ISO27001 8 9 (9.278 %) Service Delivery 8 9 (9.278 %) Logistics 8 9 (9.278 %) Citrix 8 9 (9.278 %) Windows Server 2003 8 9 (9.278 %) SQL

8 9 (9.278 %) ERP 8 9 (9.278 %) SC Cleared 9 8 (8.247 %) Pensions 9 8 (8.247 %) Oracle 9 8 (8.247 %) SQL Server 9 8 (8.247 %) Active Directory 9 8 (8.247 %) Change Management 9 8 (8.247 %) Project Management 10 6 (6.186 %) Health 10 6 (6.186 %) MS Exchange 10 6 (6.186 %) Internet 10 6 (6.186 %) SAP 10 6 (6.186 %) MS PowerPoint 11 5 (5.155 %) Linux 11 5 (5.155 %) SharePoint

Support Manager
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (3.093 %) .NET 1 3 (3.093 %) EDI 2 1 (1.031 %) X-Windows 2 1 (1.031 %) Spring 2 1 (1.031 %) WebSphere	Application Platforms 1 6 (6.186 %) MS Exchange 2 5 (5.155 %) SharePoint 3 4 (4.124 %) WebLogic 4 3 (3.093 %) IIS 4 3 (3.093 %) SharePoint Portal Server 5 2 (2.062 %) Exchange Server 2003 6 1 (1.031 %) Lotus Notes 6 1 (1.031 %) CICS
Applications 1 6 (6.186 %) MS PowerPoint 2 4 (4.124 %) MS Office 2 4 (4.124 %) MS Visio 3 1 (1.031 %) Acrobat 3 1 (1.031 %) MS Excel 3 1 (1.031 %) MS Project	Business Applications 1 4 (4.124 %) Oracle HRMS 2 3 (3.093 %) MFGPRO 2 3 (3.093 %) Great Plains
Communications & Networking 1 6 (6.186 %) Internet 2 4 (4.124 %) LAN 2 4 (4.124 %) WAN 3 2 (2.062 %) SAN 3 2 (2.062 %) Firewall 4 1 (1.031 %) Wi-Fi 4 1 (1.031 %) TETRA 4 1 (1.031 %) Network Security 4 1 (1.031 %) Intranet 4 1 (1.031 %) Extranet 4 1 (1.031 %) VPN 4 1 (1.031 %) GPRS 4 1 (1.031 %) GSM	Database & Business Intelligence 1 8 (8.247 %) SQL Server 2 5 (5.155 %) BusinessObjects 3 1 (1.031 %) SQL Server 2000 3 1 (1.031 %) SQL Server 2005 3 1 (1.031 %) DB2 3 1 (1.031 %) Oracle 8/8i
General 1 29 (29.90 %) Finance 2 16 (16.49 %) Government 3 8 (8.247 %) Pensions 4 6 (6.186 %) Health 5 3 (3.093 %) Local Government 6 2 (2.062 %) Retail 6 2 (2.062 %) Insurance 7 1 (1.031 %) Electronics 7 1 (1.031 %) Telecoms 7 1 (1.031 %) Law 7 1 (1.031 %) Banking	Miscellaneous 1 5 (5.155 %) NHS 2 3 (3.093 %) French Language 3 2 (2.062 %) AS400 4 1 (1.031 %) IBM Mainframe 4 1 (1.031 %) Data Extraction 4 1 (1.031 %) Mainframe
Operating Systems 1 18 (18.56 %) Windows 2 9 (9.278 %) Windows Server 2003 3 5 (5.155 %) Linux 4 3 (3.093 %) UNIX 4 3 (3.093 %) Windows 2000 Server 5 2 (2.062 %) Windows XP 5 2 (2.062 %) Solaris 6 1 (1.031 %) HPUX 6 1 (1.031 %) Windows 2000 6 1 (1.031 %) Windows NT 6 1 (1.031 %) Windows Vista	Processes & Methodologies 1 41 (42.27 %) ITIL 2 19 (19.59 %) Service Management 3 17 (17.53 %) Security Cleared 4 11 (11.34 %) Information Security 5 9 (9.278 %) Logistics 5 9 (9.278 %) SC Cleared 5 9 (9.278 %) Service Delivery 5 9 (9.278 %) ERP 6 8 (8.247 %) Change Management 6 8 (8.247 %) Project Management 7 5 (5.155 %) PRINCE2 8 4 (4.124 %) CRM 9 2 (2.062 %) Financial Modelling 10 1 (1.031 %) Supplier Management 10 1 (1.031 %) Resource Management 10 1 (1.031 %) Problem Management 10 1 (1.031 %) Time Management 10 1 (1.031 %) Performance Management 10 1 (1.031 %) Benchmarking 10 1 (1.031 %) Web Design
Programming Languages 1 9 (9.278 %) SQL 2 3 (3.093 %) C 2 3 (3.093 %) C# 2 3 (3.093 %) FoxPro (VFP) 3 1 (1.031 %) PL/SQL 3 1 (1.031 %) VB	Qualifications 1 18 (18.56 %) ITIL Certification 2 2 (2.062 %) Degree 2 2 (2.062 %) MCSE 2 2 (2.062 %) Microsoft Certification
Quality Assurance & Compliance 1 18 (18.56 %) SLA 2 11 (11.34 %) ISO27001 3 3 (3.093 %) QA 4 1 (1.031 %) BS25999	System Software 1 8 (8.247 %) Active Directory 2 3 (3.093 %) Terminal Services 3 2 (2.062 %) Terminal Server 4 1 (1.031 %) VMware Infrastructure
Systems Management 1 1 (1.031 %) Tivoli	Vendors 1 9 (9.278 %) Citrix 2 8 (8.247 %) Oracle 3 6 (6.186 %) SAP 4 5 (5.155 %) Business Objects 4 5 (5.155 %) Microsoft 4 5 (5.155 %) BMC 4 5 (5.155 %) Remedy 5 4 (4.124 %) Cisco 5 4 (4.124 %) BEA 6 3 (3.093 %) Northgate 6 3 (3.093 %) QAD 6 3 (3.093 %) VMware 7 1 (1.031 %) Lagan 7 1 (1.031 %) VERITAS 7 1 (1.031 %) Lotus 7 1 (1.031 %) JD Edwards 7 1 (1.031 %) Symantec 7 1 (1.031 %) IBM 7 1 (1.031 %) Adobe 7 1 (1.031 %) HP