The statistics below represent IT jobs advertised across the West Midlands region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Support Manager
Rank 201 210 193
Rank change year-on-year
+9 -17
Permanent jobs requiring a Support Manager 37 25 27
As % of all permanent IT jobs located in the West Midlands 0.60% 0.42% 0.51%
As % of the Job Titles category 0.63% 0.44% 0.53%
Number of salaries quoted 25 15 25
Median salary £45,000 £45,000 £55,000
Median salary % change year-on-year
- -18.18%
90% offered a salary of more than £30,000 £37,300 £23,500
10% offered a salary of more than £70,000 £50,600 £65,000
UK excluding London median salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5880 5673 5058
As % of all permanent IT jobs located in the West Midlands 95.98% 95.88% 96.09%
Number of salaries quoted 4638 4655 4224
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,500 £24,500 £24,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Manager
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the West Midlands

Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

Support Manager Salary Trend in the West Midlands

Support Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 24 July 2016.

Support Manager Salary Histogram in the West Midlands

Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -2 16 £43,750 -7.89% 2
Staffordshire +8 11 £65,000 +83.09% 1
Warwickshire +9 2 £33,000 -17.50%
Walsall - 2 £31,000 -
Support Manager
England

Support Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 July 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Manager in the job title.

1 37 (52.11%) Service Delivery
2 36 (50.70%) ITIL
3 24 (33.80%) Stakeholder Management
3 24 (33.80%) SLA
4 22 (30.99%) MS PowerPoint
5 21 (29.58%) Statistics
5 21 (29.58%) Finance
6 19 (26.76%) Performance Management
7 17 (23.94%) Critical Success Factor
7 17 (23.94%) Data Centre
7 17 (23.94%) Escalation Management
8 16 (22.54%) Microsoft
9 13 (18.31%) MS Excel
10 12 (16.90%) Line Management
11 10 (14.08%) QA
11 10 (14.08%) People Management
11 10 (14.08%) MS Office
11 10 (14.08%) SAP
12 9 (12.68%) CRM
12 9 (12.68%) Change Management
12 9 (12.68%) SAP Implementation
13 8 (11.27%) Active Directory
14 7 (9.86%) Windows
14 7 (9.86%) Coaching
14 7 (9.86%) Continuous Improvement
15 5 (7.04%) Trend Analysis
15 5 (7.04%) Verint
15 5 (7.04%) Driving Licence
15 5 (7.04%) Ticket Management
15 5 (7.04%) WFM

Support Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.23%) JBoss
2 2 (2.82%) Blackberry Enterprise Server
3 1 (1.41%) CMS
Applications
1 22 (30.99%) MS PowerPoint
2 13 (18.31%) MS Excel
3 10 (14.08%) MS Office
Business Applications
1 1 (1.41%) Dynamics AX
Cloud Services
1 2 (2.82%) Office 365
2 1 (1.41%) SaaS
Communications & Networking
1 3 (4.23%) Internet
2 2 (2.82%) Ethernet
2 2 (2.82%) Firewall
2 2 (2.82%) SMTP
2 2 (2.82%) TCP/IP
2 2 (2.82%) VPN
Database & Business Intelligence
1 4 (5.63%) SAP BW
General
1 21 (29.58%) Finance
2 5 (7.04%) Manufacturing
3 4 (5.63%) Automotive
4 2 (2.82%) Legal
5 1 (1.41%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.41%) EDI
Miscellaneous
1 21 (29.58%) Statistics
2 17 (23.94%) Data Centre
3 5 (7.04%) Driving Licence
3 5 (7.04%) Virtual Team
4 2 (2.82%) Fat Client
4 2 (2.82%) Smartphone
4 2 (2.82%) Thin Client
5 1 (1.41%) FMCG
Operating Systems
1 7 (9.86%) Windows
2 3 (4.23%) Unix
3 2 (2.82%) Windows Server
3 2 (2.82%) Windows Server 2003
3 2 (2.82%) Windows Server 2008
3 2 (2.82%) Windows XP
4 1 (1.41%) Windows 7
Processes & Methodologies
1 37 (52.11%) Service Delivery
2 36 (50.70%) ITIL
3 24 (33.80%) Stakeholder Management
4 19 (26.76%) Performance Management
5 17 (23.94%) Critical Success Factor
5 17 (23.94%) Escalation Management
6 12 (16.90%) Line Management
7 10 (14.08%) People Management
8 9 (12.68%) Change Management
8 9 (12.68%) CRM
8 9 (12.68%) SAP Implementation
9 7 (9.86%) Coaching
9 7 (9.86%) Continuous Improvement
10 5 (7.04%) PRINCE2
10 5 (7.04%) Risk Management
10 5 (7.04%) Ticket Management
10 5 (7.04%) Trend Analysis
10 5 (7.04%) Virtual Team Management
10 5 (7.04%) WFM
11 4 (5.63%) ITSM
Programming Languages
1 4 (5.63%) ABAP
2 3 (4.23%) Java
2 3 (4.23%) SQL
3 1 (1.41%) C
3 1 (1.41%) C#
3 1 (1.41%) X++
Qualifications
1 5 (7.04%) Microsoft Certification
2 4 (5.63%) ITIL Certification
2 4 (5.63%) PRINCE2 Certification
3 2 (2.82%) SC Cleared
3 2 (2.82%) Security Cleared
Quality Assurance & Compliance
1 24 (33.80%) SLA
2 10 (14.08%) QA
System Software
1 8 (11.27%) Active Directory
2 2 (2.82%) Virtual Desktop
Vendors
1 16 (22.54%) Microsoft
2 10 (14.08%) SAP
3 5 (7.04%) Avaya
3 5 (7.04%) Citrix
3 5 (7.04%) Verint
4 4 (5.63%) Apple
5 3 (4.23%) Cisco
5 3 (4.23%) HP
5 3 (4.23%) VMware
6 2 (2.82%) Samsung
7 1 (1.41%) JD Edwards
Bromsgrove, Worcestershire
Experis Ltd
Salary: £30000 - £35000 per annum + company car, pension
Posted: 2 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £50000.00 per annum + Company car with upto 20% bonus
Posted: 25 days ago
Birmingham
Monarch Recruitment Ltd.
Posted: 2 days ago
Stafford, Staffordshire
Boeing
Salary: Competitive
Posted: 23 days ago
Kingswinford, West Midlands (County)
Monarch Recruitment
Salary: £45000 - £50000 per annum, Benefits Excellent benefits
Posted: 6 days ago