The statistics below represent IT jobs advertised across the West Midlands region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Support Manager
England / West Midlands
Rank 192 207 193
Rank change year-on-year
+15 -14
Permanent jobs requiring a Support Manager 23 11 27
As % of all permanent IT jobs located in the West Midlands 0.47% 0.21% 0.54%
As % of the Job Titles category 0.48% 0.22% 0.55%
Number of salaries quoted 11 10 25
Median salary £32,500 £50,000 £50,000
Median salary % change year-on-year
-35.00% -
90% offered a salary of more than £30,000 £39,000 £37,500
10% offered a salary of more than £54,000 £55,750 £77,000
UK excluding London median salary £40,000 £40,000 £45,000
% change year-on-year
- -11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4758 5058 4918
As % of all permanent IT jobs located in the West Midlands 97.38% 96.47% 97.68%
Number of salaries quoted 3783 4203 4312
Median salary £40,000 £40,000 £38,500
Median salary % change year-on-year
- +3.89%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £59,500 £57,500 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Manager
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the West Midlands

Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

Support Manager Salary Trend in the West Midlands

Support Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 20 January 2017.

Support Manager Salary Histogram in the West Midlands

Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 16 £30,000 -33.33% 1
West Bromwich - 3 £54,000 -
Warwickshire - 2 £32,000 -
Solihull - 1 - -
Wolverhampton - 1 £35,000 -
Support Manager
England

Support Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 20 January 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Manager in the job title.

1 37 (68.52%) Service Delivery
2 35 (64.81%) Data Centre
3 34 (62.96%) Microsoft
4 28 (51.85%) VMware
5 27 (50.00%) Citrix
6 26 (48.15%) Cisco
6 26 (48.15%) Trend Analysis
7 25 (46.30%) MS Excel
8 21 (38.89%) Active Directory
9 20 (37.04%) ITIL
9 20 (37.04%) Microsoft Azure
10 19 (35.19%) MS Exchange
11 18 (33.33%) SLA
12 11 (20.37%) Finance
13 10 (18.52%) Performance Management
14 9 (16.67%) Incident Management
14 9 (16.67%) Statistics
14 9 (16.67%) Critical Success Factor
14 9 (16.67%) Escalation Management
14 9 (16.67%) Contract Management
14 9 (16.67%) MS PowerPoint
14 9 (16.67%) Stakeholder Management
15 7 (12.96%) HP
15 7 (12.96%) Business Continuity
15 7 (12.96%) VMware Infrastructure
15 7 (12.96%) Stakeholder Engagement
16 6 (11.11%) SharePoint
17 5 (9.26%) Windows
18 4 (7.41%) Project Management
18 4 (7.41%) SQL

Support Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (35.19%) MS Exchange
2 6 (11.11%) SharePoint
3 1 (1.85%) Skype for Business
Applications
1 25 (46.30%) MS Excel
2 9 (16.67%) MS PowerPoint
3 3 (5.56%) MS Office
Business Applications
1 1 (1.85%) Dynamics AX
1 1 (1.85%) Dynamics NAV
1 1 (1.85%) Infor LN
1 1 (1.85%) MFGPRO
Cloud Services
1 20 (37.04%) Microsoft Azure
2 3 (5.56%) Office 365
3 1 (1.85%) Amazon AWS
3 1 (1.85%) Azure Active Directory
Communications & Networking
1 2 (3.70%) Firewall
1 2 (3.70%) TCP/IP
2 1 (1.85%) DHCP
2 1 (1.85%) DNS
2 1 (1.85%) IP Telephony
General
1 11 (20.37%) Finance
2 1 (1.85%) Manufacturing
2 1 (1.85%) Retail
Miscellaneous
1 35 (64.81%) Data Centre
2 9 (16.67%) Statistics
3 1 (1.85%) Analytical Skills
3 1 (1.85%) Client/Server
3 1 (1.85%) Fintech
3 1 (1.85%) Mobile Computing
Operating Systems
1 5 (9.26%) Windows
2 2 (3.70%) Windows 7
2 2 (3.70%) Windows Server
2 2 (3.70%) Windows Server 2012
3 1 (1.85%) Linux
3 1 (1.85%) Ubuntu
3 1 (1.85%) Windows 10
3 1 (1.85%) Windows Server 2008
Processes & Methodologies
1 37 (68.52%) Service Delivery
2 26 (48.15%) Trend Analysis
3 20 (37.04%) ITIL
4 10 (18.52%) Performance Management
5 9 (16.67%) Contract Management
5 9 (16.67%) Critical Success Factor
5 9 (16.67%) Escalation Management
5 9 (16.67%) Incident Management
5 9 (16.67%) Stakeholder Management
6 7 (12.96%) Business Continuity
6 7 (12.96%) Stakeholder Engagement
7 4 (7.41%) Project Management
8 3 (5.56%) Business Development
8 3 (5.56%) Line Management
9 2 (3.70%) Change Management
9 2 (3.70%) ITIL V3
9 2 (3.70%) Problem Management
9 2 (3.70%) Service Management
10 1 (1.85%) Configuration Management
10 1 (1.85%) PRINCE2
Programming Languages
1 4 (7.41%) SQL
Qualifications
1 1 (1.85%) ITIL Certification
1 1 (1.85%) ITIL Foundation Certificate
1 1 (1.85%) MCITP
1 1 (1.85%) MCSA
1 1 (1.85%) MCSE
1 1 (1.85%) Microsoft Certification
Quality Assurance & Compliance
1 18 (33.33%) SLA
2 1 (1.85%) QA
System Software
1 21 (38.89%) Active Directory
2 7 (12.96%) VMware Infrastructure
3 2 (3.70%) Hyper-V
Vendors
1 34 (62.96%) Microsoft
2 28 (51.85%) VMware
3 27 (50.00%) Citrix
4 26 (48.15%) Cisco
5 7 (12.96%) HP
6 1 (1.85%) Infor
6 1 (1.85%) JD Edwards
6 1 (1.85%) QAD
6 1 (1.85%) Red Hat
6 1 (1.85%) SonicWALL
6 1 (1.85%) Sophos
6 1 (1.85%) WatchGuard
Birmingham, West Midlands (County)
Erin Associates
Salary: £45000 - £46000 per annum + excellent benefits
Posted: 3 hours ago
Tamworth, Staffordshire
Bluetownonline
Posted: Yesterday
Telford, Shropshire
Lorien Resourcing
Salary: £1 per annum
Posted: 4 days ago