The first table below looks at the demand for the Support Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Manager
Rank 173 177 165
Rank change year-on-year
+4 -12
Permanent jobs requiring a Support Manager 31 8 11
As % of all permanent IT jobs located in the West Midlands 0.617% 0.176% 0.264%
As % of the Job Titles category 0.643% 0.183% 0.276%
Number of salaries quoted 30 8 10
Average salary £50,000 £36,250 £40,000
Average salary % change year-on-year
+37.93% -9.37%
90% offered a salary of more than £39,750 £26,650 £30,100
10% offered a salary of more than £75,000 £60,000 £47,500
UK excluding London average salary £43,750 £45,500 £41,500
% change year-on-year
-3.84% +9.63%
All Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4823 4368 3992
As % of all permanent IT jobs located in the West Midlands 95.92% 95.83% 95.69%
Number of salaries quoted 3997 3832 3397
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Manager
England

Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Support Manager Jobs Demand Trend

Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

West Midlands Support Manager Salary Trend

Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 24 May 2013.

West Midlands Support Manager Salary Histogram

Support Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Warwickshire +18 13 £50,000 +78.57%
Birmingham -9 10 £70,000 +16.66%
Staffordshire +1 3 £40,000 +42.85%
Coventry - 3 £49,250 -
Support Manager
England

Support Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 23 (45.10%) Finance
2 16 (31.37%) ITIL
3 12 (23.53%) Microsoft
4 10 (19.61%) Biometrics
4 10 (19.61%) Smartcard
4 10 (19.61%) Identity Management
4 10 (19.61%) Cyber Security
5 9 (17.65%) Windows
6 8 (15.69%) Workflow
7 5 (9.804%) Banking
7 5 (9.804%) SAP
7 5 (9.804%) Oracle
7 5 (9.804%) UNIX
7 5 (9.804%) MS Excel
7 5 (9.804%) Microsoft Certification
8 4 (7.843%) SLA
8 4 (7.843%) MS Office
8 4 (7.843%) MS Exchange
8 4 (7.843%) Business Objects
8 4 (7.843%) Service Delivery
8 4 (7.843%) Change Management
8 4 (7.843%) Degree
8 4 (7.843%) Performance Management
9 3 (5.882%) Computer Science
9 3 (5.882%) Problem Management
9 3 (5.882%) Incident Management
9 3 (5.882%) Back Office
9 3 (5.882%) Firewall
9 3 (5.882%) Telecoms
9 3 (5.882%) Stakeholder Management

Support Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (3.922%) COM
2 1 (1.961%) SAP Basis
2 1 (1.961%) ODBC
Application Platforms
1 4 (7.843%) MS Exchange
2 2 (3.922%) SAS
3 1 (1.961%) Lync
3 1 (1.961%) Exchange Server 2010
3 1 (1.961%) Exchange Server 2007
3 1 (1.961%) TIBCO EMS
3 1 (1.961%) IIS
3 1 (1.961%) SharePoint
Applications
1 5 (9.804%) MS Excel
2 4 (7.843%) MS Office
3 2 (3.922%) MS Project
3 2 (3.922%) Office 365
4 1 (1.961%) Spreadsheet
Business Applications
1 1 (1.961%) TIBCO iProcess
1 1 (1.961%) Dynamics NAV
1 1 (1.961%) Dynamics CRM
1 1 (1.961%) Dynamics AX
1 1 (1.961%) BusinessWorks
Communications & Networking
1 3 (5.882%) Firewall
2 2 (3.922%) TCP/IP
2 2 (3.922%) VPN
3 1 (1.961%) Wireless
3 1 (1.961%) IP Telephony
3 1 (1.961%) DHCP
3 1 (1.961%) HTTP
3 1 (1.961%) DNS
3 1 (1.961%) SAN
Database & Business Intelligence
1 2 (3.922%) SAP BI
1 2 (3.922%) BusinessObjects
1 2 (3.922%) SAP BW
1 2 (3.922%) SQL Server
2 1 (1.961%) SQL Server 2005
2 1 (1.961%) SQL Server Reporting Services
2 1 (1.961%) Oracle Reports
2 1 (1.961%) Data Warehouse
2 1 (1.961%) Oracle 8/8i
General
1 23 (45.10%) Finance
2 5 (9.804%) Banking
3 3 (5.882%) Back Office
3 3 (5.882%) Telecoms
4 2 (3.922%) Retail
4 2 (3.922%) Games
5 1 (1.961%) Advertising
5 1 (1.961%) Pharmaceutical
Miscellaneous
1 10 (19.61%) Biometrics
1 10 (19.61%) Smartcard
2 3 (5.882%) Computer Science
3 2 (3.922%) Blackberry
3 2 (3.922%) Management Information System
4 1 (1.961%) SCADA
4 1 (1.961%) Mathematics
Operating Systems
1 9 (17.65%) Windows
2 5 (9.804%) UNIX
3 3 (5.882%) Solaris
4 2 (3.922%) Android
5 1 (1.961%) Windows 8
5 1 (1.961%) Windows Server 2008
5 1 (1.961%) Linux
5 1 (1.961%) Windows Server 2003
Processes & Methodologies
1 16 (31.37%) ITIL
2 10 (19.61%) Identity Management
2 10 (19.61%) Cyber Security
3 8 (15.69%) Workflow
4 4 (7.843%) Service Delivery
4 4 (7.843%) Change Management
4 4 (7.843%) Performance Management
5 3 (5.882%) Problem Management
5 3 (5.882%) Incident Management
5 3 (5.882%) Stakeholder Management
5 3 (5.882%) ERP
5 3 (5.882%) Project Management
6 2 (3.922%) Business Intelligence
6 2 (3.922%) CRM
6 2 (3.922%) PRINCE2
6 2 (3.922%) Balanced Scorecard
6 2 (3.922%) Supplier Management
6 2 (3.922%) Continuous Improvement
6 2 (3.922%) Budget Control
6 2 (3.922%) Service Desk Management
Programming Languages
1 2 (3.922%) SQL
2 1 (1.961%) Java
2 1 (1.961%) Perl
2 1 (1.961%) Shell Script
Qualifications
1 5 (9.804%) Microsoft Certification
2 4 (7.843%) Degree
3 3 (5.882%) MCP
4 2 (3.922%) ITIL Certification
4 2 (3.922%) MCSE
4 2 (3.922%) MCSA
4 2 (3.922%) MCTS
4 2 (3.922%) MCITP
5 1 (1.961%) Network+ Certification
5 1 (1.961%) A+ Certification
Quality Assurance & Compliance
1 4 (7.843%) SLA
2 2 (3.922%) BS7799
2 2 (3.922%) TickIT
3 1 (1.961%) COBIT
3 1 (1.961%) ISO/IEC 27001
System Software
1 2 (3.922%) Active Directory
1 2 (3.922%) Hyper-V
2 1 (1.961%) XenApp
2 1 (1.961%) VMware Infrastructure
Systems Management
1 1 (1.961%) WSUS
1 1 (1.961%) Norton AntiVirus
Vendors
1 12 (23.53%) Microsoft
2 5 (9.804%) SAP
2 5 (9.804%) Oracle
3 4 (7.843%) Business Objects
4 2 (3.922%) Apple
4 2 (3.922%) Sybase
4 2 (3.922%) VMware
5 1 (1.961%) TIBCO
5 1 (1.961%) Avaya
5 1 (1.961%) Citrix
5 1 (1.961%) HP
5 1 (1.961%) Cisco
5 1 (1.961%) Sun
5 1 (1.961%) Symantec
Birmingham, West Midlands
Knowledge of Oracle, SQL, Unix, Linux, Perl Scripting and Sun Solaris are beneficial but not essential as is a background in bespoke application support... In this role, you...
Harvey Nash plc
Salary: £35000 - £40000 per annum + + bonus + benefits
Posted: 9 May 2013
Solihull, West Midlands (County)
Skill Set: Windows XP / 7 Server 2003 / 2008 Exchange 2003 / 2007 Active Directory Networking MS Office ITIL This is an excellent opportunity where you will work on a...
Oscar Associates (UK) Ltd
Salary: £28000 - £35000 per annum + Benefits
Posted: 23 May 2013
Walsgrave, Coventry, West Midlands
Integration and Database Services Manager Walsgrave, Coventry £attractive As an Integration and Database Services Manager with Sainsbury's, you will support integrations with our IT landscape, ensuring that...
Sainsburys
Salary: £attractive
Posted: 25 May 2013
Birmingham, West Midlands
Financial services client is looking for a senior support manager to take charge and grow a team in their Birmingham location. You must have extensive managerial experience within...
Scope AT Ltd
Salary: £65000 - £75000 per annum + benefits, bonus
Posted: 4 May 2013