The first table below looks at the demand for the Support Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Manager
Rank 172 187 183
Rank change year-on-year
+15 -4
Permanent jobs requiring a Support Manager 25 15 10
As % of all permanent IT jobs located in the West Midlands 0.51% 0.30% 0.21%
As % of the Job Titles category 0.53% 0.31% 0.22%
Number of salaries quoted 20 14 10
Average salary £50,000 £48,750 £37,500
Average salary % change year-on-year
+2.56% +30.00%
90% offered a salary of more than £36,350 £36,450 £23,500
10% offered a salary of more than £65,500 £55,000 £60,000
UK excluding London average salary £42,500 £45,000 £47,589
% change year-on-year
-5.55% -5.44%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4722 4767 4494
As % of all permanent IT jobs located in the West Midlands 95.49% 95.17% 95.98%
Number of salaries quoted 3941 3993 3869
Average salary £40,000 £36,061 £36,500
Average salary % change year-on-year
+10.92% -1.20%
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Manager
England

Support Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the West Midlands

Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

Support Manager Salary Trend in the West Midlands

Support Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 18 April 2014.

Support Manager Salary Histogram in the West Midlands

Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham +16 14 £58,750 -26.56% 4
Warwickshire +3 3 £35,500 -29.00%
Worcestershire - 2 - - 1
Coventry +10 1 £52,500 +25.74%
Walsall - 1 £36,500 -
Shropshire - 1 £35,000 -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 14 (35.90%) Project Management
1 14 (35.90%) Service Delivery
2 10 (25.64%) Finance
2 10 (25.64%) ITIL
3 9 (23.08%) SLA
4 8 (20.51%) User Acceptance Testing
5 7 (17.95%) Degree
5 7 (17.95%) EPoS
5 7 (17.95%) Active Directory
5 7 (17.95%) Windows
6 5 (12.82%) EFT
7 4 (10.26%) VPN
7 4 (10.26%) SQL
7 4 (10.26%) Retail
8 3 (7.69%) Logistics
8 3 (7.69%) Supplier Management
8 3 (7.69%) Strategic Planning
8 3 (7.69%) Enterprise Software
8 3 (7.69%) LAN
8 3 (7.69%) WAN
8 3 (7.69%) Service Management
8 3 (7.69%) Disaster Recovery
9 2 (5.13%) Thin Client
9 2 (5.13%) SAP BW
9 2 (5.13%) PRINCE
9 2 (5.13%) Windows Server 2003
9 2 (5.13%) Firewall
9 2 (5.13%) Wi-Fi
9 2 (5.13%) Automotive
9 2 (5.13%) JDA

Support Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.13%) SharePoint
1 2 (5.13%) MS Exchange
1 2 (5.13%) Exchange Server 2003
2 1 (2.56%) NetWeaver
Applications
1 2 (5.13%) MS Excel
1 2 (5.13%) MS Office
Business Applications
1 1 (2.56%) Sage 200
1 1 (2.56%) SAP CRM
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 4 (10.26%) VPN
2 3 (7.69%) LAN
2 3 (7.69%) WAN
3 2 (5.13%) Firewall
3 2 (5.13%) Wi-Fi
4 1 (2.56%) NAS
4 1 (2.56%) Broadband
4 1 (2.56%) Internet
Database & Business Intelligence
1 2 (5.13%) SAP BW
2 1 (2.56%) Relational Database
2 1 (2.56%) Oracle Reports
2 1 (2.56%) MySQL
Development Applications
1 1 (2.56%) Oracle Forms
1 1 (2.56%) PVCS
General
1 10 (25.64%) Finance
2 4 (10.26%) Retail
3 2 (5.13%) Automotive
4 1 (2.56%) Back Office
Libraries, Frameworks & Software Standards
1 1 (2.56%) .NET
1 1 (2.56%) LAMP
Miscellaneous
1 7 (17.95%) EPoS
2 5 (12.82%) EFT
3 3 (7.69%) Enterprise Software
4 2 (5.13%) Thin Client
4 2 (5.13%) Fat Client
5 1 (2.56%) Smartphone
5 1 (2.56%) Statistics
5 1 (2.56%) Learning Management System
Operating Systems
1 7 (17.95%) Windows
2 2 (5.13%) Windows Server 2003
2 2 (5.13%) Windows Server 2012
2 2 (5.13%) Windows Server 2008
3 1 (2.56%) CentOS
3 1 (2.56%) Linux
3 1 (2.56%) Debian
Processes & Methodologies
1 14 (35.90%) Project Management
1 14 (35.90%) Service Delivery
2 10 (25.64%) ITIL
3 8 (20.51%) User Acceptance Testing
4 3 (7.69%) Logistics
4 3 (7.69%) Supplier Management
4 3 (7.69%) Strategic Planning
4 3 (7.69%) Service Management
4 3 (7.69%) Disaster Recovery
5 2 (5.13%) PRINCE
5 2 (5.13%) PRINCE2
5 2 (5.13%) Continuous Improvement
5 2 (5.13%) Product Management
5 2 (5.13%) Release Management
5 2 (5.13%) Content Management
6 1 (2.56%) Project Planning
6 1 (2.56%) Lean Six Sigma
6 1 (2.56%) Time Management
6 1 (2.56%) Performance Management
6 1 (2.56%) Network Architecture
Programming Languages
1 4 (10.26%) SQL
2 2 (5.13%) ABAP
2 2 (5.13%) Java
3 1 (2.56%) COBOL
3 1 (2.56%) Perl
3 1 (2.56%) PL/SQL
Qualifications
1 7 (17.95%) Degree
2 1 (2.56%) CCNA
2 1 (2.56%) Cisco Certification
2 1 (2.56%) ITIL Certification
Quality Assurance & Compliance
1 9 (23.08%) SLA
2 1 (2.56%) QA
System Software
1 7 (17.95%) Active Directory
2 2 (5.13%) XenApp
2 2 (5.13%) XenDesktop
Vendors
1 2 (5.13%) JDA
1 2 (5.13%) Citrix
1 2 (5.13%) Cisco
1 2 (5.13%) SAP
1 2 (5.13%) RedPrairie
2 1 (2.56%) WatchGuard
2 1 (2.56%) Oracle
2 1 (2.56%) Microsoft
2 1 (2.56%) Sage
Birmingham, West Midlands (County)
Randstad Sourceright
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £40000.00 - £50000.00 per annum + Plus benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
IT People First
Salary: From £50,000 to £70,000 per annum Car Allowance + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allow+ben
Posted: 5 days ago
Redditch
Swisslog
Salary: Competitive
Posted: 12 days ago