Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the Support Manager role in IT jobs within the West Midlands region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 21 August 2008 with a comparison to the same period last year.

 Support Manager
Location
3 months to
21 Aug 2008
Same period last year
Rank195195
Rank change on same period last yearNo change0
Matching permanent IT job ads3337
As % of all UK permanent IT job ads sampled0.018 %0.015 %
As % of the category below0.413 %0.444 %
Salaries quoted2727
Average minimum salary£36,433£36,370
Average salary£39,450£37,981
% change on same period last year+3.86 %
Average maximum salary£42,467£39,593
UK excluding London average salary£42,891£42,228
% change on same period last year+1.57 %
West Midlands IT Job Market, Job TitlesJob Titles
West Midlands
Matching permanent IT job ads79858342
As % of all UK permanent IT job ads sampled4.297 %3.478 %
Salaries quoted68297245
Average minimum salary£32,843£33,758
Average salary£35,744£36,540
% change on same period last year-2.17 %
Average maximum salary£38,646£39,322
UK excluding London average salary£38,072£39,428
% change on same period last year-3.43 %
Support Manager EnglandSupport Manager
England

Support Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Manager across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Support Manager Demand Trend

Support Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

West Midlands Support Manager Salary Trend

Support Manager
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 21 August 2008.

West Midlands Support Manager Salary Histogram

Support Manager
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BirminghamDown-910£39,600+13.14 %
HerefordshireDown-18£42,500-
WarwickshireDown-35£39,500+4.98 %
CoventryDown-114£39,167+64.91 %
WorcestershireNew entry-2£41,167-
SolihullDown-11--
WalsallNew entry-1£30,000-
Support Manager EnglandSupport Manager
England

Support Manager
Top 30 Related IT Skills

For the 6 months to 21 August 2008, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

141 (42.27 %)ITIL
229 (29.90 %)Finance
319 (19.59 %)Service Management
418 (18.56 %)Windows
418 (18.56 %)SLA
418 (18.56 %)ITIL Certification
517 (17.53 %)Security Cleared
616 (16.49 %)Government
711 (11.34 %)Information Security
711 (11.34 %)ISO27001
89 (9.278 %)Service Delivery
89 (9.278 %)Logistics
89 (9.278 %)Citrix
89 (9.278 %)Windows Server 2003
89 (9.278 %)SQL
89 (9.278 %)ERP
89 (9.278 %)SC Cleared
98 (8.247 %)Pensions
98 (8.247 %)Oracle
98 (8.247 %)SQL Server
98 (8.247 %)Active Directory
98 (8.247 %)Change Management
98 (8.247 %)Project Management
106 (6.186 %)Health
106 (6.186 %)MS Exchange
106 (6.186 %)Internet
106 (6.186 %)SAP
106 (6.186 %)MS PowerPoint
115 (5.155 %)Linux
115 (5.155 %)SharePoint

Support Manager
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application DevelopmentApplication Development
13 (3.093 %).NET
13 (3.093 %)EDI
21 (1.031 %)X-Windows
21 (1.031 %)Spring
21 (1.031 %)WebSphere
West Midlands IT Job Market, Application PlatformsApplication Platforms
16 (6.186 %)MS Exchange
25 (5.155 %)SharePoint
34 (4.124 %)WebLogic
43 (3.093 %)IIS
43 (3.093 %)SharePoint Portal Server
52 (2.062 %)Exchange Server 2003
61 (1.031 %)Lotus Notes
61 (1.031 %)CICS
West Midlands IT Job Market, ApplicationsApplications
16 (6.186 %)MS PowerPoint
24 (4.124 %)MS Office
24 (4.124 %)MS Visio
31 (1.031 %)Acrobat
31 (1.031 %)MS Excel
31 (1.031 %)MS Project
West Midlands IT Job Market, Business ApplicationsBusiness Applications
14 (4.124 %)Oracle HRMS
23 (3.093 %)MFGPRO
23 (3.093 %)Great Plains
West Midlands IT Job Market, Communications & NetworkingCommunications & Networking
16 (6.186 %)Internet
24 (4.124 %)LAN
24 (4.124 %)WAN
32 (2.062 %)SAN
32 (2.062 %)Firewall
41 (1.031 %)Wi-Fi
41 (1.031 %)TETRA
41 (1.031 %)Network Security
41 (1.031 %)Intranet
41 (1.031 %)Extranet
41 (1.031 %)VPN
41 (1.031 %)GPRS
41 (1.031 %)GSM
West Midlands IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
18 (8.247 %)SQL Server
25 (5.155 %)BusinessObjects
31 (1.031 %)SQL Server 2000
31 (1.031 %)SQL Server 2005
31 (1.031 %)DB2
31 (1.031 %)Oracle 8/8i
West Midlands IT Job Market, GeneralGeneral
129 (29.90 %)Finance
216 (16.49 %)Government
38 (8.247 %)Pensions
46 (6.186 %)Health
53 (3.093 %)Local Government
62 (2.062 %)Retail
62 (2.062 %)Insurance
71 (1.031 %)Electronics
71 (1.031 %)Telecoms
71 (1.031 %)Law
71 (1.031 %)Banking
West Midlands IT Job Market, MiscellaneousMiscellaneous
15 (5.155 %)NHS
23 (3.093 %)French Language
32 (2.062 %)AS400
41 (1.031 %)IBM Mainframe
41 (1.031 %)Data Extraction
41 (1.031 %)Mainframe
West Midlands IT Job Market, Operating SystemsOperating Systems
118 (18.56 %)Windows
29 (9.278 %)Windows Server 2003
35 (5.155 %)Linux
43 (3.093 %)UNIX
43 (3.093 %)Windows 2000 Server
52 (2.062 %)Windows XP
52 (2.062 %)Solaris
61 (1.031 %)HPUX
61 (1.031 %)Windows 2000
61 (1.031 %)Windows NT
61 (1.031 %)Windows Vista
West Midlands IT Job Market, Processes & MethodologiesProcesses & Methodologies
141 (42.27 %)ITIL
219 (19.59 %)Service Management
317 (17.53 %)Security Cleared
411 (11.34 %)Information Security
59 (9.278 %)Logistics
59 (9.278 %)SC Cleared
59 (9.278 %)Service Delivery
59 (9.278 %)ERP
68 (8.247 %)Change Management
68 (8.247 %)Project Management
75 (5.155 %)PRINCE2
84 (4.124 %)CRM
92 (2.062 %)Financial Modelling
101 (1.031 %)Supplier Management
101 (1.031 %)Resource Management
101 (1.031 %)Problem Management
101 (1.031 %)Time Management
101 (1.031 %)Performance Management
101 (1.031 %)Benchmarking
101 (1.031 %)Web Design
West Midlands IT Job Market, Programming LanguagesProgramming Languages
19 (9.278 %)SQL
23 (3.093 %)C
23 (3.093 %)C#
23 (3.093 %)FoxPro (VFP)
31 (1.031 %)PL/SQL
31 (1.031 %)VB
West Midlands IT Job Market, QualificationsQualifications
118 (18.56 %)ITIL Certification
22 (2.062 %)Degree
22 (2.062 %)MCSE
22 (2.062 %)Microsoft Certification
West Midlands IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
118 (18.56 %)SLA
211 (11.34 %)ISO27001
33 (3.093 %)QA
41 (1.031 %)BS25999
West Midlands IT Job Market, System SoftwareSystem Software
18 (8.247 %)Active Directory
23 (3.093 %)Terminal Services
32 (2.062 %)Terminal Server
41 (1.031 %)VMware Infrastructure
West Midlands IT Job Market, Systems ManagementSystems Management
11 (1.031 %)Tivoli
West Midlands IT Job Market, VendorsVendors
19 (9.278 %)Citrix
28 (8.247 %)Oracle
36 (6.186 %)SAP
45 (5.155 %)Business Objects
45 (5.155 %)Microsoft
45 (5.155 %)BMC
45 (5.155 %)Remedy
54 (4.124 %)Cisco
54 (4.124 %)BEA
63 (3.093 %)Northgate
63 (3.093 %)QAD
63 (3.093 %)VMware
71 (1.031 %)Lagan
71 (1.031 %)VERITAS
71 (1.031 %)Lotus
71 (1.031 %)JD Edwards
71 (1.031 %)Symantec
71 (1.031 %)IBM
71 (1.031 %)Adobe
71 (1.031 %)HP