The table below looks at the statistics for the Support Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Support Manager
Rank 183 167 187
Rank change year-on-year
-16 +20
Permanent jobs requiring a Support Manager 30 44 13
As % of all permanent IT jobs located in the West Midlands 0.55% 0.80% 0.27%
As % of the Job Titles category 0.57% 0.84% 0.29%
Number of salaries quoted 28 39 12
Average salary £58,750 £42,500 £47,500
Average salary % change year-on-year
+38.23% -10.52%
90% offered a salary of more than £33,200 £30,800 £31,000
10% offered a salary of more than £65,000 £71,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5220 5233 4557
As % of all permanent IT jobs located in the West Midlands 95.38% 94.70% 94.64%
Number of salaries quoted 4332 4447 3896
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the West Midlands

Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

Support Manager Salary Trend in the West Midlands

Support Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 1 September 2014.

Support Manager Salary Histogram in the West Midlands

Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +14 20 £65,000 +91.17% 3
Coventry -5 2 £55,000 - 1
Wolverhampton - 2 £55,000 - 1
Staffordshire - 2 £29,000 - 1
Worcestershire - 2 £60,000 -
Solihull +2 1 £22,000 -21.42%
Support Manager
England

Support Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 September 2014, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 10 (16.39%) ITIL
1 10 (16.39%) Finance
2 9 (14.75%) Microsoft
3 7 (11.48%) SLA
3 7 (11.48%) MS Office
4 5 (8.20%) Performance Management
4 5 (8.20%) Windows
4 5 (8.20%) Java
4 5 (8.20%) Active Directory
4 5 (8.20%) ITIL Certification
5 4 (6.56%) MS Excel
5 4 (6.56%) VPN
5 4 (6.56%) Stakeholder Management
5 4 (6.56%) Service Delivery
5 4 (6.56%) Office 365
5 4 (6.56%) Retail
6 3 (4.92%) Degree
6 3 (4.92%) WebSphere
6 3 (4.92%) NHS
6 3 (4.92%) SAP BW
6 3 (4.92%) SharePoint
6 3 (4.92%) MS Exchange
6 3 (4.92%) SAP
6 3 (4.92%) Apache
6 3 (4.92%) JavaScript
6 3 (4.92%) ABAP
6 3 (4.92%) Oracle
6 3 (4.92%) WebLogic
6 3 (4.92%) JBoss
7 2 (3.28%) Linux

Support Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 September 2014, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.92%) WebLogic
1 3 (4.92%) Apache
1 3 (4.92%) SharePoint
1 3 (4.92%) MS Exchange
1 3 (4.92%) WebSphere
2 2 (3.28%) NetWeaver
3 1 (1.64%) CMS
Applications
1 7 (11.48%) MS Office
2 4 (6.56%) MS Excel
3 2 (3.28%) MS Project
4 1 (1.64%) MS PowerPoint
Business Applications
1 1 (1.64%) SAP CRM
1 1 (1.64%) Sage 200
Cloud Services
1 4 (6.56%) Office 365
Communications & Networking
1 4 (6.56%) VPN
2 2 (3.28%) SAN
2 2 (3.28%) BGP
3 1 (1.64%) Firewall
3 1 (1.64%) NAS
3 1 (1.64%) Internet
3 1 (1.64%) Broadband
Database & Business Intelligence
1 3 (4.92%) SAP BW
2 1 (1.64%) Relational Database
2 1 (1.64%) Oracle Reports
Development Applications
1 1 (1.64%) PVCS
1 1 (1.64%) Oracle Forms
General
1 10 (16.39%) Finance
2 4 (6.56%) Retail
3 1 (1.64%) Automotive
Libraries, Frameworks & Software Standards
1 2 (3.28%) .NET
Miscellaneous
1 3 (4.92%) NHS
2 1 (1.64%) Statistics
2 1 (1.64%) Enterprise Software
2 1 (1.64%) EPoS
Operating Systems
1 5 (8.20%) Windows
2 2 (3.28%) Linux
Processes & Methodologies
1 10 (16.39%) ITIL
2 5 (8.20%) Performance Management
3 4 (6.56%) Service Delivery
3 4 (6.56%) Stakeholder Management
4 2 (3.28%) Content Management
4 2 (3.28%) Logistics
4 2 (3.28%) PRINCE2
4 2 (3.28%) Project Management
4 2 (3.28%) Continuous Improvement
5 1 (1.64%) Test Strategy
5 1 (1.64%) Performance Monitoring
5 1 (1.64%) Service Management
5 1 (1.64%) CRM
5 1 (1.64%) Disaster Recovery
5 1 (1.64%) Product Management
5 1 (1.64%) Financial Analysis
5 1 (1.64%) Supplier Management
5 1 (1.64%) Strategic Planning
5 1 (1.64%) Incident Management
5 1 (1.64%) Project Planning
Programming Languages
1 5 (8.20%) Java
2 3 (4.92%) JavaScript
2 3 (4.92%) ABAP
3 2 (3.28%) COBOL
3 2 (3.28%) SQL
4 1 (1.64%) PL/SQL
Qualifications
1 5 (8.20%) ITIL Certification
2 3 (4.92%) Degree
3 2 (3.28%) VMware Certified Professional (VCP)
3 2 (3.28%) CCNA
3 2 (3.28%) Cisco Certification
3 2 (3.28%) Microsoft Certification
Quality Assurance & Compliance
1 7 (11.48%) SLA
2 2 (3.28%) ISO 9000
2 2 (3.28%) PCI DSS
3 1 (1.64%) QA
System Software
1 5 (8.20%) Active Directory
2 2 (3.28%) vCloud
Systems Management
1 1 (1.64%) Tivoli Storage Manager
1 1 (1.64%) SCCM
Vendors
1 9 (14.75%) Microsoft
2 3 (4.92%) Oracle
2 3 (4.92%) SAP
2 3 (4.92%) JBoss
3 2 (3.28%) Cisco
3 2 (3.28%) NetApp
3 2 (3.28%) VMware
4 1 (1.64%) WatchGuard
4 1 (1.64%) RedPrairie
4 1 (1.64%) Sage
4 1 (1.64%) JDA
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 2 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 2 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: From £60,000 to £75,000 per annum Up to 70K + 5K Car + Excellent Benef
Posted: 2 hours ago
Staffordshire
Ashdown IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £60000 to £70000 per annum - Excellent benefits
Posted: 5 days ago
Birmingham
Computer Futures
Salary: £55000 - £60000 per annum + competitive
Posted: 5 days ago