The statistics below represent IT jobs advertised across the West Midlands region that had Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Support Manager
Rank 204 207 198
Rank change year-on-year
+3 -9
Permanent jobs requiring a Support Manager 35 16 32
As % of all permanent IT jobs located in the West Midlands 0.56% 0.30% 0.62%
As % of the Job Titles category 0.58% 0.31% 0.64%
Number of salaries quoted 23 16 26
Median salary £31,000 £42,500 £52,500
Median salary % change year-on-year
-27.05% -19.04%
90% offered a salary of more than £27,500 £32,000 £25,000
10% offered a salary of more than £69,000 £48,750 £65,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5986 5141 4993
As % of all permanent IT jobs located in the West Midlands 96.38% 97.15% 96.35%
Number of salaries quoted 4723 4302 4212
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,750 £24,500 £22,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Manager
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Manager in the job title.

Support Manager Jobs Demand Trend in the West Midlands

Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

Support Manager Salary Trend in the West Midlands

Support Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 27 May 2016.

Support Manager Salary Histogram in the West Midlands

Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -7 14 £27,500 -35.67% 1
Staffordshire - 8 £65,000 -
Walsall - 6 £33,500 -
Coventry 0 2 £51,250 +20.58%
Warwickshire -8 1 - -
Support Manager
England

Support Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 May 2016, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Manager in the job title.

1 33 (55.93%) ITIL
1 33 (55.93%) Service Delivery
2 23 (38.98%) SLA
3 21 (35.59%) Stakeholder Management
4 20 (33.90%) Finance
4 20 (33.90%) MS PowerPoint
5 18 (30.51%) Statistics
6 15 (25.42%) Performance Management
6 15 (25.42%) Critical Success Factor
6 15 (25.42%) Data Centre
6 15 (25.42%) Escalation Management
7 12 (20.34%) Microsoft
8 11 (18.64%) MS Excel
9 10 (16.95%) People Management
10 9 (15.25%) Active Directory
11 8 (13.56%) Change Management
11 8 (13.56%) QA
11 8 (13.56%) Line Management
12 7 (11.86%) SAP Implementation
12 7 (11.86%) CRM
12 7 (11.86%) SAP
13 6 (10.17%) MS Office
13 6 (10.17%) VMware
14 5 (8.47%) WFM
14 5 (8.47%) Trend Analysis
14 5 (8.47%) Verint
14 5 (8.47%) Coaching
14 5 (8.47%) Driving Licence
14 5 (8.47%) Ticket Management
14 5 (8.47%) ITSM

Support Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.08%) JBoss
2 2 (3.39%) Blackberry Enterprise Server
3 1 (1.69%) CMS
Applications
1 20 (33.90%) MS PowerPoint
2 11 (18.64%) MS Excel
3 6 (10.17%) MS Office
Business Applications
1 1 (1.69%) Oracle 11i
1 1 (1.69%) Oracle Applications
1 1 (1.69%) Oracle Assets
1 1 (1.69%) Oracle EBS
1 1 (1.69%) Oracle EBS R12
1 1 (1.69%) Oracle E-Business Tax
1 1 (1.69%) Oracle ERP
1 1 (1.69%) Oracle Financials
1 1 (1.69%) Oracle General Ledger
1 1 (1.69%) Oracle Payables
1 1 (1.69%) Oracle Receivables
1 1 (1.69%) Oracle Subledger Accounting
Cloud Services
1 1 (1.69%) SaaS
Communications & Networking
1 3 (5.08%) Internet
2 1 (1.69%) LAN
2 1 (1.69%) WAN
Database & Business Intelligence
1 3 (5.08%) SAP BW
2 1 (1.69%) SQL Server
General
1 20 (33.90%) Finance
2 4 (6.78%) Manufacturing
3 3 (5.08%) Automotive
4 1 (1.69%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.69%) EDI
Miscellaneous
1 18 (30.51%) Statistics
2 15 (25.42%) Data Centre
3 5 (8.47%) Driving Licence
4 2 (3.39%) Enterprise Software
5 1 (1.69%) FMCG
Operating Systems
1 4 (6.78%) Windows
2 3 (5.08%) Unix
3 1 (1.69%) Windows 7
Processes & Methodologies
1 33 (55.93%) ITIL
1 33 (55.93%) Service Delivery
2 21 (35.59%) Stakeholder Management
3 15 (25.42%) Critical Success Factor
3 15 (25.42%) Escalation Management
3 15 (25.42%) Performance Management
4 10 (16.95%) People Management
5 8 (13.56%) Change Management
5 8 (13.56%) Line Management
6 7 (11.86%) CRM
6 7 (11.86%) SAP Implementation
7 5 (8.47%) Coaching
7 5 (8.47%) ITSM
7 5 (8.47%) Risk Management
7 5 (8.47%) Ticket Management
7 5 (8.47%) Trend Analysis
7 5 (8.47%) WFM
8 4 (6.78%) Service Management
9 3 (5.08%) Business Intelligence
9 3 (5.08%) PRINCE2
Programming Languages
1 4 (6.78%) SQL
2 3 (5.08%) ABAP
2 3 (5.08%) Java
3 1 (1.69%) PL/SQL
Qualifications
1 5 (8.47%) Microsoft Certification
2 3 (5.08%) ITIL Certification
2 3 (5.08%) PRINCE2 Certification
Quality Assurance & Compliance
1 23 (38.98%) SLA
2 8 (13.56%) QA
System Software
1 9 (15.25%) Active Directory
2 1 (1.69%) VMware Infrastructure
Vendors
1 12 (20.34%) Microsoft
2 7 (11.86%) SAP
3 6 (10.17%) VMware
4 5 (8.47%) Avaya
4 5 (8.47%) Citrix
4 5 (8.47%) Verint
5 3 (5.08%) Cisco
5 3 (5.08%) HP
6 2 (3.39%) Apple
7 1 (1.69%) Oracle
7 1 (1.69%) Pegasus