The table below looks at the statistics for the Support Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Manager in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Manager
Rank 208 180 167
Rank change year-on-year
-28 -13
Permanent jobs requiring a Support Manager 14 32 41
As % of all permanent IT jobs located in the West Midlands 0.24% 0.59% 0.76%
As % of the Job Titles category 0.26% 0.63% 0.80%
Number of salaries quoted 13 27 37
Average salary £42,500 £60,000 £50,000
Average salary % change year-on-year
-29.16% +20.00%
90% offered a salary of more than £35,100 £26,400 £34,900
10% offered a salary of more than £47,500 £65,000 £75,000
UK excluding London average salary £46,000 £50,000 £42,500
% change year-on-year
-8.00% +17.64%
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5484 5105 5135
As % of all permanent IT jobs located in the West Midlands 94.28% 94.48% 95.27%
Number of salaries quoted 4570 4308 4311
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in the West Midlands

Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager across the West Midlands region.

Support Manager Salary Trend in the West Midlands

Support Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Manager across the West Midlands region over the 3 months to 3 July 2015.

Support Manager Salary Histogram in the West Midlands

Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -21 5 £47,500 -26.92% 4
Coventry -10 3 £42,500 -19.04%
Warwickshire -14 3 £42,500 +32.81%
Staffordshire +6 2 £35,500 +97.22%
Shropshire - 1 £28,500 -
Support Manager
England

Support Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 July 2015, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title.

1 10 (33.33%) Service Delivery
2 9 (30.00%) ITIL
3 7 (23.33%) Finance
3 7 (23.33%) Mentoring
4 6 (20.00%) Coaching
5 5 (16.67%) Project Management
5 5 (16.67%) Microsoft
6 4 (13.33%) UNIX
6 4 (13.33%) Windows
6 4 (13.33%) SQL
6 4 (13.33%) Oracle
6 4 (13.33%) VMware
6 4 (13.33%) Problem Management
7 3 (10.00%) Performance Management
7 3 (10.00%) Stakeholder Management
7 3 (10.00%) Office 365
7 3 (10.00%) Windows Server 2012
7 3 (10.00%) Shell Script
7 3 (10.00%) .NET
7 3 (10.00%) Service Management
7 3 (10.00%) SQL Server
7 3 (10.00%) SLA
7 3 (10.00%) Cisco
8 2 (6.67%) SAP
8 2 (6.67%) ASP.NET
8 2 (6.67%) Active Directory
8 2 (6.67%) CRM
8 2 (6.67%) ITSM
8 2 (6.67%) Back Office
8 2 (6.67%) Exchange Server 2013

Support Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 3 July 2015, IT jobs across the West Midlands region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.67%) Exchange Server 2013
2 1 (3.33%) IIS
2 1 (3.33%) SharePoint
2 1 (3.33%) MS Exchange
2 1 (3.33%) OpenEdge
2 1 (3.33%) BizTalk Server
Applications
1 1 (3.33%) MS Project
1 1 (3.33%) MS Excel
Business Applications
1 1 (3.33%) Dynamics CRM
1 1 (3.33%) SAP GTS
Cloud Services
1 3 (10.00%) Office 365
Communications & Networking
1 1 (3.33%) LAN
1 1 (3.33%) VoIP
1 1 (3.33%) WAN
1 1 (3.33%) VPN
1 1 (3.33%) VLAN
Database & Business Intelligence
1 3 (10.00%) SQL Server
2 1 (3.33%) SQL Server Reporting Services
2 1 (3.33%) SQL Server Integration Services
2 1 (3.33%) SQL Server Analysis Services
General
1 7 (23.33%) Finance
2 2 (6.67%) Back Office
Libraries, Frameworks & Software Standards
1 3 (10.00%) .NET
2 2 (6.67%) ASP.NET
3 1 (3.33%) Middleware
3 1 (3.33%) ASP.NET Web Forms
Miscellaneous
1 1 (3.33%) Foreign Exchange (FX)
1 1 (3.33%) EPoS
1 1 (3.33%) EFT
1 1 (3.33%) Management Information System
1 1 (3.33%) AS400
1 1 (3.33%) Statistics
1 1 (3.33%) iSeries
1 1 (3.33%) Analytical Skills
Operating Systems
1 4 (13.33%) UNIX
1 4 (13.33%) Windows
2 3 (10.00%) Windows Server 2012
3 1 (3.33%) Windows Server 2003
3 1 (3.33%) Windows Server 2008
3 1 (3.33%) Windows 2000 Server
3 1 (3.33%) Windows 8
Processes & Methodologies
1 10 (33.33%) Service Delivery
2 9 (30.00%) ITIL
3 7 (23.33%) Mentoring
4 6 (20.00%) Coaching
5 5 (16.67%) Project Management
6 4 (13.33%) Problem Management
7 3 (10.00%) Service Management
7 3 (10.00%) Stakeholder Management
7 3 (10.00%) Performance Management
8 2 (6.67%) Customer Engagement
8 2 (6.67%) User Acceptance Testing
8 2 (6.67%) Strategic Planning
8 2 (6.67%) Incident Management
8 2 (6.67%) CRM
8 2 (6.67%) ITSM
9 1 (3.33%) MVC
9 1 (3.33%) Workflow
9 1 (3.33%) Business Intelligence
9 1 (3.33%) Configuration Management
9 1 (3.33%) Matrix Management
Programming Languages
1 4 (13.33%) SQL
2 3 (10.00%) Shell Script
3 1 (3.33%) VB6
3 1 (3.33%) VB
3 1 (3.33%) C#
3 1 (3.33%) Java
Qualifications
1 1 (3.33%) Degree
Quality Assurance & Compliance
1 3 (10.00%) SLA
2 2 (6.67%) ISO/IEC 27001
System Software
1 2 (6.67%) Active Directory
1 2 (6.67%) VMware Infrastructure
2 1 (3.33%) Hyper-V
2 1 (3.33%) vSphere
Vendors
1 5 (16.67%) Microsoft
2 4 (13.33%) VMware
2 4 (13.33%) Oracle
3 3 (10.00%) Cisco
4 2 (6.67%) SAP
5 1 (3.33%) IBM
5 1 (3.33%) NetApp
Birmingham, West Midlands (County)
Bluetownonline
Salary: Competitive
Posted: 12 hours ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £42000 - £48000 per annum + Car and Package
Posted: Yesterday
Birmingham, West Midlands (County)
ISL
Posted: 2 days ago
West Midlands
Defence Infrastructure Organisation
Posted: 2 days ago
West Midlands
Defence Infrastructure Organisation
Posted: 2 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £50000.00 per annum + car allowance + bonus
Posted: 2 days ago
West Midlands
Jumar Solutions
Posted: 3 days ago
Bromsgrove, Worcestershire
Bluetownonline
Salary: £24567 - £29016 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £48000 - £54000 per annum
Posted: 3 days ago
West Midlands
Jumar Solutions
Salary: negotiable dependent on experience
Posted: 22 days ago