The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 120 109 104
Rank change year-on-year
-11 -5
Permanent jobs requiring a Technical Support 6 5 10
As % of all permanent IT jobs located in Birmingham 0.34% 0.27% 0.59%
As % of the Job Titles category 0.35% 0.29% 0.63%
Number of salaries quoted 6 5 6
Average salary £25,000 £32,500 £30,000
Average salary % change year-on-year
-23.07% +8.33%
90% offered a salary of more than £20,500 £23,300 £24,250
10% offered a salary of more than £32,250 £49,000 £40,000
UK excluding London average salary £28,500 £29,500 £30,500
% change year-on-year
-3.38% -3.27%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1711 1735 1600
As % of all permanent IT jobs located in Birmingham 96.67% 95.23% 94.67%
Number of salaries quoted 1382 1527 1345
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £62,500 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 22 May 2015.

Technical Support Salary Histogram in Birmingham

Technical Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 May 2015, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (37.50%) SQL
1 6 (37.50%) Windows
2 5 (31.25%) Oracle
3 4 (25.00%) Degree
3 4 (25.00%) Oracle EBS
3 4 (25.00%) Firewall
3 4 (25.00%) VMware
3 4 (25.00%) Business Objects
3 4 (25.00%) Microsoft
3 4 (25.00%) Oracle Discoverer
3 4 (25.00%) Time Management
3 4 (25.00%) Oracle EBS R12
4 3 (18.75%) SLA
4 3 (18.75%) Cisco Certification
4 3 (18.75%) Microsoft Certification
4 3 (18.75%) CCNP
4 3 (18.75%) CCNA
4 3 (18.75%) SQL Server
4 3 (18.75%) .NET
4 3 (18.75%) UNIX
5 2 (12.50%) Software Testing
5 2 (12.50%) Windows Mobile
5 2 (12.50%) Blackberry
5 2 (12.50%) Back Office
5 2 (12.50%) Foreign Exchange (FX)
5 2 (12.50%) Service Delivery
5 2 (12.50%) Linux
5 2 (12.50%) MS Office
5 2 (12.50%) ASP.NET
5 2 (12.50%) XML

Technical Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 May 2015, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (12.50%) MS Office
1 2 (12.50%) MS Excel
Business Applications
1 4 (25.00%) Oracle EBS
1 4 (25.00%) Oracle EBS R12
Cloud Services
1 1 (6.25%) Office 365
Communications & Networking
1 4 (25.00%) Firewall
2 1 (6.25%) LAN
2 1 (6.25%) WAN
2 1 (6.25%) TCP/IP
Database & Business Intelligence
1 4 (25.00%) Oracle Discoverer
2 3 (18.75%) SQL Server
General
1 2 (12.50%) Back Office
2 1 (6.25%) Finance
2 1 (6.25%) German Language
Libraries, Frameworks & Software Standards
1 3 (18.75%) .NET
2 2 (12.50%) ASP.NET
2 2 (12.50%) XML
Miscellaneous
1 2 (12.50%) Blackberry
1 2 (12.50%) Foreign Exchange (FX)
1 2 (12.50%) Mobile Computing
1 2 (12.50%) Analytical Skills
2 1 (6.25%) AS400
2 1 (6.25%) Handset
Operating Systems
1 6 (37.50%) Windows
2 3 (18.75%) UNIX
3 2 (12.50%) Windows Mobile
3 2 (12.50%) Linux
3 2 (12.50%) Android
3 2 (12.50%) Apple iOS
4 1 (6.25%) Windows 8
4 1 (6.25%) Windows Server 2008
4 1 (6.25%) CentOS
Processes & Methodologies
1 4 (25.00%) Time Management
2 2 (12.50%) Software Testing
2 2 (12.50%) Service Delivery
2 2 (12.50%) ITIL
2 2 (12.50%) Mobile Device Management
2 2 (12.50%) Test Scripting
3 1 (6.25%) ERP
3 1 (6.25%) Disaster Recovery
3 1 (6.25%) Workflow
Programming Languages
1 6 (37.50%) SQL
2 2 (12.50%) VB.NET
2 2 (12.50%) JavaScript
3 1 (6.25%) PHP
3 1 (6.25%) Shell Script
Qualifications
1 4 (25.00%) Degree
2 3 (18.75%) Cisco Certification
2 3 (18.75%) Microsoft Certification
2 3 (18.75%) CCNP
2 3 (18.75%) CCNA
3 1 (6.25%) CCDP
3 1 (6.25%) MCSE
3 1 (6.25%) MCSA
3 1 (6.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 2 (12.50%) Active Directory
1 2 (12.50%) vSphere
1 2 (12.50%) VMware Infrastructure
2 1 (6.25%) VMware ESXi
Vendors
1 5 (31.25%) Oracle
2 4 (25.00%) VMware
2 4 (25.00%) Business Objects
2 4 (25.00%) Microsoft
3 2 (12.50%) Cisco
4 1 (6.25%) Dell
4 1 (6.25%) Citrix
4 1 (6.25%) Juniper
4 1 (6.25%) NetApp
4 1 (6.25%) Red Hat
4 1 (6.25%) Mitel
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: From £30,000 to £35,000 per annum + Benefits Package
Posted: 2 days ago
Birmingham
Barclay Anderson
Salary: £30,000 - £35,000 per year
Posted: 2 days ago
Birmingham, West Midlands (County)
Bluetownonline
Salary: dependent upon experience
Posted: 5 days ago
Birmingham, West Midlands (County)
Nicoll Curtin
Salary: £50000 - £80000 per annum + Bonus + Excellent benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: From £25,000 to £30,000 per annum + Benefits
Posted: 5 days ago