The statistics below represent IT jobs advertised across the Birmingham region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Technical Support
West Midlands / Birmingham
Rank 116 133 116
Rank change year-on-year
+17 -17
Permanent jobs requiring a Technical Support 4 2 10
As % of all permanent IT jobs located in Birmingham 0.22% 0.093% 0.55%
As % of the Job Titles category 0.23% 0.097% 0.57%
Number of salaries quoted 4 2 10
Median salary £38,250 £25,000 £41,000
Median salary % change year-on-year
+53.00% -39.02%
90% offered a salary of more than £27,000 £25,000 £31,675
10% offered a salary of more than £50,200 £25,000 £66,500
UK excluding London median salary £27,000 £29,000 £31,500
% change year-on-year
-6.89% -7.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1748 2053 1749
As % of all permanent IT jobs located in Birmingham 97.49% 95.85% 96.58%
Number of salaries quoted 1370 1666 1539
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £26,800 £27,500 £24,000
10% offered a salary of more than £60,000 £65,000 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 27 February 2017.

Technical Support Salary Histogram in Birmingham

Technical Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support in the job title.

1 10 (58.82%) Microsoft
1 10 (58.82%) VMware
2 9 (52.94%) Cisco
2 9 (52.94%) ITIL
3 8 (47.06%) Windows
3 8 (47.06%) Incident Management
4 7 (41.18%) VMware Infrastructure
4 7 (41.18%) Data Centre
4 7 (41.18%) Stakeholder Engagement
4 7 (41.18%) Trend Analysis
4 7 (41.18%) Windows Server
4 7 (41.18%) SLA
4 7 (41.18%) HP
4 7 (41.18%) Citrix
4 7 (41.18%) Business Continuity
4 7 (41.18%) Service Delivery
5 4 (23.53%) SQL
5 4 (23.53%) MS Office
6 3 (17.65%) SQL Server
6 3 (17.65%) TCP/IP
7 2 (11.76%) HL7
7 2 (11.76%) DICOM
7 2 (11.76%) NAS
7 2 (11.76%) SolarWinds
7 2 (11.76%) Windows 7
7 2 (11.76%) Wi-Fi
7 2 (11.76%) Manufacturing
7 2 (11.76%) DHCP
7 2 (11.76%) Project Management
7 2 (11.76%) Active Directory

Technical Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) IIS
1 1 (5.88%) SharePoint
Applications
1 4 (23.53%) MS Office
Business Applications
1 1 (5.88%) Northgate Housing
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 3 (17.65%) TCP/IP
2 2 (11.76%) DHCP
2 2 (11.76%) NAS
2 2 (11.76%) SAN
2 2 (11.76%) Wi-Fi
3 1 (5.88%) DNS
3 1 (5.88%) Firewall
3 1 (5.88%) FTP
3 1 (5.88%) LAN
3 1 (5.88%) VoIP
3 1 (5.88%) WAN
Database & Business Intelligence
1 3 (17.65%) SQL Server
2 1 (5.88%) SQL Server 2008
General
1 2 (11.76%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (5.88%) Middleware
Miscellaneous
1 7 (41.18%) Data Centre
2 1 (5.88%) Blackberry
2 1 (5.88%) iPhone
2 1 (5.88%) Smartphone
Operating Systems
1 8 (47.06%) Windows
2 7 (41.18%) Windows Server
3 2 (11.76%) Windows 7
4 1 (5.88%) Unix
4 1 (5.88%) Windows 10
4 1 (5.88%) Windows 8
4 1 (5.88%) Windows Server 2008
4 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 9 (52.94%) ITIL
2 8 (47.06%) Incident Management
3 7 (41.18%) Business Continuity
3 7 (41.18%) Service Delivery
3 7 (41.18%) Stakeholder Engagement
3 7 (41.18%) Trend Analysis
4 2 (11.76%) Project Management
5 1 (5.88%) Change Control
5 1 (5.88%) Change Management
5 1 (5.88%) Data Security
5 1 (5.88%) ERP
5 1 (5.88%) Information Security
5 1 (5.88%) Mathematics
5 1 (5.88%) People Management
5 1 (5.88%) Presales
5 1 (5.88%) PRINCE2
5 1 (5.88%) Reverse Engineering
Programming Languages
1 4 (23.53%) SQL
2 1 (5.88%) Java
2 1 (5.88%) Korn
Quality Assurance & Compliance
1 7 (41.18%) SLA
2 2 (11.76%) DICOM
2 2 (11.76%) HL7
3 1 (5.88%) PMO
System Software
1 7 (41.18%) VMware Infrastructure
2 2 (11.76%) Active Directory
Systems Management
1 1 (5.88%) Nagios
1 1 (5.88%) Netcool
1 1 (5.88%) Netcool/OMNIbus
1 1 (5.88%) SCOM
1 1 (5.88%) Tivoli
Vendors
1 10 (58.82%) Microsoft
1 10 (58.82%) VMware
2 9 (52.94%) Cisco
3 7 (41.18%) Citrix
3 7 (41.18%) HP
4 2 (11.76%) SolarWinds
5 1 (5.88%) Dell
5 1 (5.88%) NetApp
5 1 (5.88%) Northgate
5 1 (5.88%) SAP
5 1 (5.88%) ServiceNow
Birmingham
Ampersand Consulting
Salary: £55000 per annum + Fantastic Benefits
Posted: 13 days ago