The statistics below represent IT jobs advertised across the Birmingham region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 132 114 127
Rank change year-on-year
-18 +13
Permanent jobs requiring a Technical Support 20 14 15
As % of all permanent IT jobs located in Birmingham 0.81% 0.75% 0.65%
As % of the Job Titles category 0.84% 0.78% 0.67%
Number of salaries quoted 12 10 15
Median salary £30,000 £27,000 £34,000
Median salary % change year-on-year
+11.11% -20.58%
90% offered a salary of more than £24,000 £23,400 £29,300
10% offered a salary of more than £46,500 £32,100 £43,000
UK excluding London median salary £29,500 £27,500 £30,000
% change year-on-year
+7.27% -8.33%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2384 1804 2236
As % of all permanent IT jobs located in Birmingham 96.60% 96.63% 96.38%
Number of salaries quoted 1765 1525 1924
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £60,000 £65,000 £67,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Technical Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 29 September 2016.

Technical Support Salary Histogram in Birmingham

Technical Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support in the job title.

1 29 (82.86%) Microsoft
2 17 (48.57%) Windows
3 15 (42.86%) Firewall
4 13 (37.14%) MS Excel
5 11 (31.43%) Degree
5 11 (31.43%) Computer Science
6 10 (28.57%) VMware
7 9 (25.71%) SQL Server
7 9 (25.71%) HP
7 9 (25.71%) VMware Infrastructure
7 9 (25.71%) Windows Mobile
7 9 (25.71%) Android
7 9 (25.71%) Apple iOS
7 9 (25.71%) Mobile Computing
8 8 (22.86%) SLA
8 8 (22.86%) MS Office
9 7 (20.00%) Blackberry
9 7 (20.00%) MS Exchange
9 7 (20.00%) LAN
9 7 (20.00%) Active Directory
9 7 (20.00%) WAN
10 6 (17.14%) Data Centre
10 6 (17.14%) Incident Management
10 6 (17.14%) MS PowerPoint
10 6 (17.14%) German Language
10 6 (17.14%) Hyper-V
10 6 (17.14%) Mobile Device Management
10 6 (17.14%) ITIL
10 6 (17.14%) SQL
10 6 (17.14%) Service Delivery

Technical Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.00%) MS Exchange
2 5 (14.29%) Exchange Server 2007
2 5 (14.29%) Exchange Server 2010
2 5 (14.29%) Exchange Server 2013
3 3 (8.57%) Skype for Business
4 2 (5.71%) IIS
Applications
1 13 (37.14%) MS Excel
2 8 (22.86%) MS Office
3 6 (17.14%) MS PowerPoint
4 1 (2.86%) Spreadsheet
Business Applications
1 1 (2.86%) Dynamics CRM
Cloud Services
1 5 (14.29%) Amazon AWS
1 5 (14.29%) Microsoft Azure
Communications & Networking
1 15 (42.86%) Firewall
2 7 (20.00%) LAN
2 7 (20.00%) WAN
3 5 (14.29%) VLAN
3 5 (14.29%) VPN
4 4 (11.43%) Internet
5 2 (5.71%) DHCP
5 2 (5.71%) TCP/IP
6 1 (2.86%) H.323
6 1 (2.86%) RS-232
6 1 (2.86%) Skype
6 1 (2.86%) VoIP
Database & Business Intelligence
1 9 (25.71%) SQL Server
2 2 (5.71%) SQL Server 2008
3 1 (2.86%) Data Mining
3 1 (2.86%) Relational Database
Development Applications
1 1 (2.86%) ProC
General
1 6 (17.14%) German Language
2 4 (11.43%) Marketing
3 2 (5.71%) French Language
Miscellaneous
1 11 (31.43%) Computer Science
2 9 (25.71%) Mobile Computing
3 7 (20.00%) Blackberry
4 6 (17.14%) Data Centre
5 5 (14.29%) Replication
6 4 (11.43%) Management Information System
7 3 (8.57%) Visualisation
8 2 (5.71%) Driving Licence
9 1 (2.86%) Mathematics
9 1 (2.86%) Video Conferencing
Operating Systems
1 17 (48.57%) Windows
2 9 (25.71%) Android
2 9 (25.71%) Apple iOS
2 9 (25.71%) Windows Mobile
3 3 (8.57%) Windows Server
4 1 (2.86%) Mac OS X
4 1 (2.86%) Unix
Processes & Methodologies
1 6 (17.14%) Incident Management
1 6 (17.14%) ITIL
1 6 (17.14%) Migration
1 6 (17.14%) Mobile Device Management
1 6 (17.14%) Service Delivery
2 5 (14.29%) Business Continuity
2 5 (14.29%) Stakeholder Engagement
2 5 (14.29%) Trend Analysis
3 4 (11.43%) Affiliate Marketing
3 4 (11.43%) Business Intelligence
3 4 (11.43%) Digital Marketing
3 4 (11.43%) Internet Marketing
3 4 (11.43%) Mobile Commerce
3 4 (11.43%) Online Marketing
3 4 (11.43%) Presales
3 4 (11.43%) Tag Management
3 4 (11.43%) Web Development
4 3 (8.57%) Application Virtualisation
5 1 (2.86%) Desktop Virtualisation
5 1 (2.86%) Service Desk Management
Programming Languages
1 6 (17.14%) SQL
2 1 (2.86%) VB
2 1 (2.86%) VBA
Qualifications
1 11 (31.43%) Degree
2 5 (14.29%) MCP
2 5 (14.29%) MCSA
2 5 (14.29%) MCSE
2 5 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 8 (22.86%) SLA
2 1 (2.86%) Data Quality
2 1 (2.86%) DICOM
2 1 (2.86%) HL7
System Software
1 9 (25.71%) VMware Infrastructure
2 7 (20.00%) Active Directory
3 6 (17.14%) Hyper-V
4 5 (14.29%) VMware ESXi
5 3 (8.57%) VMware Server
Systems Management
1 5 (14.29%) Backup Exec
1 5 (14.29%) Norton AntiVirus
Vendors
1 29 (82.86%) Microsoft
2 10 (28.57%) VMware
3 9 (25.71%) HP
4 5 (14.29%) Cisco
4 5 (14.29%) Citrix
4 5 (14.29%) Kaspersky
4 5 (14.29%) Sophos
4 5 (14.29%) Symantec
4 5 (14.29%) Veeam
5 1 (2.86%) Apple
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £30k - 35k per year + benefits
Posted: 4 days ago