The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 118 116 121
Rank change year-on-year
-2 +5
Permanent jobs requiring a Technical Support 13 10 8
As % of all permanent IT jobs located in Birmingham 0.64% 0.49% 0.39%
As % of the Job Titles category 0.68% 0.52% 0.41%
Number of salaries quoted 10 10 7
Average salary £27,000 £29,750 £28,000
Average salary % change year-on-year
-9.24% +6.25%
90% offered a salary of more than £20,500 £25,900 £17,750
10% offered a salary of more than £38,000 £42,500 £40,000
UK excluding London average salary £28,000 £30,000 £30,750
% change year-on-year
-6.66% -2.43%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1901 1927 1938
As % of all permanent IT jobs located in Birmingham 93.42% 94.37% 93.94%
Number of salaries quoted 1596 1665 1714
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £25,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 5 August 2015.

Technical Support Salary Histogram in Birmingham

Technical Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 5 August 2015, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (37.50%) Microsoft
1 6 (37.50%) Degree
2 5 (31.25%) Firewall
2 5 (31.25%) ITIL
2 5 (31.25%) Windows
3 4 (25.00%) SQL
3 4 (25.00%) Microsoft Certification
3 4 (25.00%) Service Delivery
4 3 (18.75%) Cisco Certification
4 3 (18.75%) Service Management
4 3 (18.75%) Software Testing
4 3 (18.75%) ITSM
4 3 (18.75%) VMware
4 3 (18.75%) JavaScript
4 3 (18.75%) CCNP
4 3 (18.75%) CCNA
4 3 (18.75%) VB.NET
4 3 (18.75%) .NET
4 3 (18.75%) MS Office
4 3 (18.75%) ASP.NET
4 3 (18.75%) XML
4 3 (18.75%) MS Excel
4 3 (18.75%) Test Scripting
5 2 (12.50%) Mobile Computing
5 2 (12.50%) Mobile Device Management
5 2 (12.50%) VMware Infrastructure
5 2 (12.50%) Apple iOS
5 2 (12.50%) Android
5 2 (12.50%) Analytical Skills
5 2 (12.50%) SQL Server

Technical Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 5 August 2015, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) MS Exchange
1 1 (6.25%) Exchange Server 2003
1 1 (6.25%) Exchange Server 2013
Applications
1 3 (18.75%) MS Office
1 3 (18.75%) MS Excel
Cloud Services
1 1 (6.25%) Microsoft Azure
1 1 (6.25%) Office 365
Communications & Networking
1 5 (31.25%) Firewall
2 1 (6.25%) VLAN
2 1 (6.25%) NetScaler
2 1 (6.25%) LAN
2 1 (6.25%) WAN
2 1 (6.25%) TCP/IP
2 1 (6.25%) SAN
Database & Business Intelligence
1 2 (12.50%) SQL Server
General
1 2 (12.50%) Swedish Language
2 1 (6.25%) Back Office
2 1 (6.25%) Automotive
2 1 (6.25%) Manufacturing
2 1 (6.25%) Finnish Language
2 1 (6.25%) German Language
2 1 (6.25%) Norwegian Language
Libraries, Frameworks & Software Standards
1 3 (18.75%) .NET
1 3 (18.75%) ASP.NET
1 3 (18.75%) XML
Miscellaneous
1 2 (12.50%) Blackberry
1 2 (12.50%) Mobile Computing
1 2 (12.50%) Analytical Skills
2 1 (6.25%) Data Centre
2 1 (6.25%) Foreign Exchange (FX)
Operating Systems
1 5 (31.25%) Windows
2 2 (12.50%) Windows Mobile
2 2 (12.50%) Android
2 2 (12.50%) Apple iOS
3 1 (6.25%) Windows 8
3 1 (6.25%) Windows Server 2012
3 1 (6.25%) Linux
3 1 (6.25%) Windows 2000
3 1 (6.25%) UNIX
Processes & Methodologies
1 5 (31.25%) ITIL
2 4 (25.00%) Service Delivery
3 3 (18.75%) ITSM
3 3 (18.75%) Software Testing
3 3 (18.75%) Test Scripting
3 3 (18.75%) Service Management
4 2 (12.50%) Mobile Device Management
Programming Languages
1 4 (25.00%) SQL
2 3 (18.75%) VB.NET
2 3 (18.75%) JavaScript
3 1 (6.25%) PowerShell
Qualifications
1 6 (37.50%) Degree
2 4 (25.00%) Microsoft Certification
3 3 (18.75%) Cisco Certification
3 3 (18.75%) CCNP
3 3 (18.75%) CCNA
4 1 (6.25%) CCDP
4 1 (6.25%) MCSE
4 1 (6.25%) MCSA
4 1 (6.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 2 (12.50%) VMware Infrastructure
1 2 (12.50%) Active Directory
2 1 (6.25%) VMware ESX
2 1 (6.25%) Hyper-V
2 1 (6.25%) XenApp
2 1 (6.25%) vSphere
2 1 (6.25%) VMware ESXi
Vendors
1 6 (37.50%) Microsoft
2 3 (18.75%) VMware
3 2 (12.50%) Citrix
3 2 (12.50%) NetApp
4 1 (6.25%) Cisco
4 1 (6.25%) HP
4 1 (6.25%) Dell
4 1 (6.25%) EMC
Birmingham, West Midlands (County)
Bluetownonline
Salary: Competitive
Posted: 2 days ago
Birmingham, West Midlands (County)
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum 15% shift allowance
Posted: 6 days ago