Technical Support Jobs in Birmingham

Technical Support
West Midlands > Birmingham

The median Technical Support salary in Birmingham is £35,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 132 141 183
Rank change year-on-year +9 +42 -39
Permanent jobs requiring a Technical Support 16 2 15
As % of all permanent jobs advertised in Birmingham 0.59% 0.100% 0.48%
As % of the Job Titles category 0.63% 0.11% 0.50%
Number of salaries quoted 12 2 11
10th Percentile £28,450 - -
25th Percentile £34,375 £34,250 £13,000
Median annual salary (50th Percentile) £35,000 £34,500 £31,000
Median % change year-on-year +1.45% +11.29% +25.51%
75th Percentile £47,500 £34,750 £31,500
90th Percentile - - £36,250
West Midlands median annual salary £35,000 £32,403 £27,500
% change year-on-year +8.02% +17.83% -

All Permanent IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,556 1,870 3,005
% of permanent jobs with a recognized job title 94.28% 93.41% 95.88%
Number of salaries quoted 2,081 1,427 2,328
10th Percentile £31,250 £31,250 £32,500
25th Percentile £41,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £69,914 £71,250 £70,000
90th Percentile £84,964 £82,500 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

Technical Support
Job Vacancy Trend in Birmingham

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Technical Support in Birmingham

Technical Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Technical Support in Birmingham.

Salary trend for Technical Support in Birmingham

Technical Support
Salary Histogram in Birmingham

Salary distribution for jobs citing Technical Support in Birmingham over the 6 months to 28 April 2024.

Salary histogram for Technical Support in Birmingham

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 28 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Technical Support in the job title.

1 7 (43.75%) Windows
2 6 (37.50%) DHCP
2 6 (37.50%) TCP/IP
2 6 (37.50%) DNS
2 6 (37.50%) Social Skills
3 5 (31.25%) Microsoft
3 5 (31.25%) Active Directory
4 4 (25.00%) SAN
4 4 (25.00%) Firewall
4 4 (25.00%) NFS
4 4 (25.00%) SharePoint
4 4 (25.00%) Microsoft Exchange
4 4 (25.00%) WAN
4 4 (25.00%) VMware
4 4 (25.00%) VLAN
4 4 (25.00%) iSCSI
4 4 (25.00%) Hyper-V
4 4 (25.00%) Documentation Skills
4 4 (25.00%) Windows Server
4 4 (25.00%) Proactive Monitoring
4 4 (25.00%) Decision-Making
4 4 (25.00%) Problem-Solving
4 4 (25.00%) Azure
4 4 (25.00%) Microsoft 365
4 4 (25.00%) Analytical Skills
4 4 (25.00%) OneDrive
4 4 (25.00%) Entra ID
5 3 (18.75%) Continuous Improvement
6 2 (12.50%) Coaching
6 2 (12.50%) Commercial Awareness

Technical Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) Microsoft Exchange
1 4 (25.00%) SharePoint
Applications
1 1 (6.25%) Microsoft Excel
Cloud Services
1 4 (25.00%) Azure
1 4 (25.00%) Entra ID
1 4 (25.00%) Microsoft 365
1 4 (25.00%) OneDrive
Communications & Networking
1 6 (37.50%) DHCP
1 6 (37.50%) DNS
1 6 (37.50%) TCP/IP
2 4 (25.00%) Firewall
2 4 (25.00%) iSCSI
2 4 (25.00%) SAN
2 4 (25.00%) VLAN
2 4 (25.00%) WAN
3 1 (6.25%) Wireless
General
1 6 (37.50%) Social Skills
2 4 (25.00%) Analytical Skills
2 4 (25.00%) Documentation Skills
3 2 (12.50%) Finance
3 2 (12.50%) Manufacturing
4 1 (6.25%) Electronics
Miscellaneous
1 1 (6.25%) CCTV
Operating Systems
1 7 (43.75%) Windows
2 4 (25.00%) Windows Server
3 2 (12.50%) Mac OS
Processes & Methodologies
1 4 (25.00%) Decision-Making
1 4 (25.00%) Proactive Monitoring
1 4 (25.00%) Problem-Solving
2 3 (18.75%) Continuous Improvement
3 2 (12.50%) Coaching
3 2 (12.50%) Commercial Awareness
3 2 (12.50%) Customer Experience
3 2 (12.50%) Customer Service
4 1 (6.25%) Agile
4 1 (6.25%) Customer Engagement
4 1 (6.25%) ITIL
4 1 (6.25%) Task-Oriented
4 1 (6.25%) Ticket Management
Quality Assurance & Compliance
1 1 (6.25%) QA
1 1 (6.25%) SLA
System Software
1 5 (31.25%) Active Directory
2 4 (25.00%) Hyper-V
2 4 (25.00%) NFS
Vendors
1 5 (31.25%) Microsoft
2 4 (25.00%) VMware
3 2 (12.50%) Apple