The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 114 113 92
Rank change year-on-year
-1 -21
Permanent jobs requiring a Technical Support 16 9 16
As % of all permanent IT jobs located in Birmingham 0.77% 0.48% 0.96%
As % of the Job Titles category 0.81% 0.51% 1.01%
Number of salaries quoted 15 5 15
Average salary £34,000 £45,000 £42,500
Average salary % change year-on-year
-24.44% +5.88%
90% offered a salary of more than £28,000 £33,500 £22,900
10% offered a salary of more than £59,000 £48,400 £47,500
UK excluding London average salary £30,000 £31,500 £30,000
% change year-on-year
-4.76% +5.00%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1964 1771 1587
As % of all permanent IT jobs located in Birmingham 95.11% 94.20% 94.97%
Number of salaries quoted 1795 1575 1380
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £24,500 £25,000 £27,500
10% offered a salary of more than £65,000 £62,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 19 December 2014.

Technical Support Salary Histogram in Birmingham

Technical Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 December 2014, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 21 (70.00%) Windows
2 20 (66.67%) Microsoft
3 14 (46.67%) MS Office
3 14 (46.67%) ITIL
3 14 (46.67%) Degree
4 9 (30.00%) TCP/IP
5 8 (26.67%) VBScript
5 8 (26.67%) Python
5 8 (26.67%) ETRM
5 8 (26.67%) Reuters
5 8 (26.67%) Bloomberg
5 8 (26.67%) SQL Server
5 8 (26.67%) Active Directory
5 8 (26.67%) Front Office
6 6 (20.00%) Disaster Recovery
7 5 (16.67%) VMware
7 5 (16.67%) Oracle
7 5 (16.67%) Microsoft Certification
7 5 (16.67%) Handset
8 4 (13.33%) NHS
8 4 (13.33%) ITIL Certification
8 4 (13.33%) SQL
8 4 (13.33%) Linux
8 4 (13.33%) Line Management
8 4 (13.33%) UNIX
8 4 (13.33%) Cisco
8 4 (13.33%) Root Cause Analysis
8 4 (13.33%) MS Project
9 3 (10.00%) Time Management
9 3 (10.00%) Oracle Discoverer

Technical Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 December 2014, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.67%) Apache
1 2 (6.67%) Tomcat
1 2 (6.67%) MS Exchange
1 2 (6.67%) Oracle Coherence
1 2 (6.67%) WebLogic
1 2 (6.67%) JBoss
2 1 (3.33%) IBM Notes
Applications
1 14 (46.67%) MS Office
2 4 (13.33%) MS Project
3 2 (6.67%) MS Excel
4 1 (3.33%) S-PLUS
Business Applications
1 3 (10.00%) Oracle EBS
1 3 (10.00%) Oracle EBS R12
Cloud Services
1 1 (3.33%) Office 365
Communications & Networking
1 9 (30.00%) TCP/IP
2 3 (10.00%) Internet
2 3 (10.00%) Firewall
3 2 (6.67%) LAN
3 2 (6.67%) WAN
3 2 (6.67%) DHCP
3 2 (6.67%) VPN
3 2 (6.67%) DNS
3 2 (6.67%) Intranet
4 1 (3.33%) SSL
4 1 (3.33%) VLAN
Database & Business Intelligence
1 8 (26.67%) SQL Server
2 3 (10.00%) Oracle Discoverer
3 1 (3.33%) RDBMS
3 1 (3.33%) Relational Database
Development Applications
1 1 (3.33%) Visual Studio
1 1 (3.33%) Team Foundation Server
General
1 8 (26.67%) Front Office
2 1 (3.33%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.33%) HTML
1 1 (3.33%) XML
Miscellaneous
1 5 (16.67%) Handset
2 4 (13.33%) NHS
3 2 (6.67%) Foreign Exchange (FX)
3 2 (6.67%) Analytical Skills
Operating Systems
1 21 (70.00%) Windows
2 4 (13.33%) Linux
2 4 (13.33%) UNIX
3 2 (6.67%) Windows 7
4 1 (3.33%) Windows 8
4 1 (3.33%) Windows Server 2012
4 1 (3.33%) Windows XP
4 1 (3.33%) Android
4 1 (3.33%) Windows Server 2008
4 1 (3.33%) CentOS
Processes & Methodologies
1 14 (46.67%) ITIL
2 8 (26.67%) ETRM
3 6 (20.00%) Disaster Recovery
4 4 (13.33%) Root Cause Analysis
4 4 (13.33%) Line Management
5 3 (10.00%) Time Management
6 2 (6.67%) Business Continuity Planning
6 2 (6.67%) Performance Tuning
6 2 (6.67%) Migration
6 2 (6.67%) Business Continuity
6 2 (6.67%) Service Delivery
6 2 (6.67%) Change Management
6 2 (6.67%) Incident Management
6 2 (6.67%) Project Planning
6 2 (6.67%) Problem Management
7 1 (3.33%) User Acceptance Testing
7 1 (3.33%) Security Management
7 1 (3.33%) Supplier Management
7 1 (3.33%) Mobile Device Management
Programming Languages
1 8 (26.67%) VBScript
1 8 (26.67%) Python
2 4 (13.33%) SQL
3 2 (6.67%) Java
3 2 (6.67%) PowerShell
Qualifications
1 14 (46.67%) Degree
2 5 (16.67%) Microsoft Certification
3 4 (13.33%) ITIL Certification
4 1 (3.33%) MCSE
4 1 (3.33%) CCNA
4 1 (3.33%) Cisco Certification
Quality Assurance & Compliance
1 3 (10.00%) SLA
System Software
1 8 (26.67%) Active Directory
2 3 (10.00%) VMware Infrastructure
3 2 (6.67%) vSphere
Systems Management
1 1 (3.33%) NetBackup
Vendors
1 20 (66.67%) Microsoft
2 8 (26.67%) Reuters
2 8 (26.67%) Bloomberg
3 5 (16.67%) VMware
3 5 (16.67%) Oracle
4 4 (13.33%) Cisco
5 3 (10.00%) Business Objects
6 1 (3.33%) IBM
6 1 (3.33%) Citrix
6 1 (3.33%) Juniper
6 1 (3.33%) Epicor
6 1 (3.33%) Lotus
6 1 (3.33%) Red Hat
Birmingham, West Midlands (County)
TCNS
Salary: From £20,000 to £30,000 per annum
Posted: 16 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 17 days ago