The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 103 104 95
Rank change year-on-year
+1 -9
Permanent jobs requiring a Technical Support 6 8 4
As % of all permanent IT jobs located in Birmingham 0.33% 0.46% 0.28%
As % of the Job Titles category 0.35% 0.49% 0.28%
Number of salaries quoted 4 4 4
Average salary £37,500 £30,750 £25,500
Average salary % change year-on-year
+21.95% +20.58%
90% offered a salary of more than £34,700 £23,950 £22,500
10% offered a salary of more than £49,750 £36,500 £40,050
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1726 1631 1404
As % of all permanent IT jobs located in Birmingham 95.84% 94.06% 96.56%
Number of salaries quoted 1498 1357 1245
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Technical Support
West Midlands

Technical Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 17 April 2014.

Technical Support Salary Histogram in Birmingham

Technical Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 17 April 2014, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 19 (95.00%) Windows
2 16 (80.00%) SQL Server
2 16 (80.00%) Microsoft
3 14 (70.00%) ITIL
3 14 (70.00%) TCP/IP
3 14 (70.00%) Degree
4 13 (65.00%) Python
4 13 (65.00%) VBScript
5 12 (60.00%) Front Office
6 11 (55.00%) MS Office
7 9 (45.00%) SQL
7 9 (45.00%) Finance
8 8 (40.00%) ETRM
8 8 (40.00%) Reuters
8 8 (40.00%) Bloomberg
9 5 (25.00%) C#
9 5 (25.00%) MS Excel
10 3 (15.00%) SLA
10 3 (15.00%) UNIX
10 3 (15.00%) Oracle
10 3 (15.00%) Internet
10 3 (15.00%) Banking
11 2 (10.00%) Telecoms
11 2 (10.00%) Financial Institution
11 2 (10.00%) Manufacturing
11 2 (10.00%) Google
11 2 (10.00%) Windows Mobile
11 2 (10.00%) Retail
11 2 (10.00%) Logistics
11 2 (10.00%) Trayport

Technical Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 17 April 2014, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 11 (55.00%) MS Office
2 5 (25.00%) MS Excel
Communications & Networking
1 14 (70.00%) TCP/IP
2 3 (15.00%) Internet
Database & Business Intelligence
1 16 (80.00%) SQL Server
2 1 (5.00%) Oracle Database 10g
2 1 (5.00%) Oracle Database 11g
2 1 (5.00%) Oracle Database
General
1 12 (60.00%) Front Office
2 9 (45.00%) Finance
3 3 (15.00%) Banking
4 2 (10.00%) Retail
4 2 (10.00%) French Language
4 2 (10.00%) German Language
4 2 (10.00%) Japanese Language
4 2 (10.00%) Spanish Language
4 2 (10.00%) Manufacturing
4 2 (10.00%) Telecoms
4 2 (10.00%) Financial Institution
Miscellaneous
1 2 (10.00%) Blackberry
1 2 (10.00%) Mobile Computing
2 1 (5.00%) Enterprise Software
Operating Systems
1 19 (95.00%) Windows
2 3 (15.00%) UNIX
3 2 (10.00%) Solaris
3 2 (10.00%) Linux
3 2 (10.00%) Windows Mobile
3 2 (10.00%) Android
3 2 (10.00%) Apple iOS
Processes & Methodologies
1 14 (70.00%) ITIL
2 8 (40.00%) ETRM
3 2 (10.00%) Analytics
3 2 (10.00%) Mobile Device Management
3 2 (10.00%) Logistics
3 2 (10.00%) CRM
3 2 (10.00%) WFM
4 1 (5.00%) Project Management
4 1 (5.00%) Service Delivery
4 1 (5.00%) Strategic Planning
Programming Languages
1 13 (65.00%) VBScript
1 13 (65.00%) Python
2 9 (45.00%) SQL
3 5 (25.00%) C#
4 2 (10.00%) Java
Qualifications
1 14 (70.00%) Degree
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 1 (5.00%) Active Directory
Systems Management
1 2 (10.00%) MobiControl
Vendors
1 16 (80.00%) Microsoft
2 8 (40.00%) Reuters
2 8 (40.00%) Bloomberg
3 3 (15.00%) Oracle
4 2 (10.00%) Google
4 2 (10.00%) Trayport
4 2 (10.00%) SOTI
4 2 (10.00%) Citrix
4 2 (10.00%) Motorola
4 2 (10.00%) Red Hat
4 2 (10.00%) Apple
5 1 (5.00%) Sybase
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £55K basic + Benefits
Posted: 4 days ago