The statistics below represent IT jobs advertised across the Birmingham region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 121 118 120
Rank change year-on-year
-3 +2
Permanent jobs requiring a Technical Support 23 13 10
As % of all permanent IT jobs located in Birmingham 0.98% 0.64% 0.51%
As % of the Job Titles category 1.02% 0.67% 0.53%
Number of salaries quoted 16 10 10
Median salary £27,500 £27,000 £29,750
Median salary % change year-on-year
+1.85% -9.24%
90% offered a salary of more than £22,000 £20,500 £25,900
10% offered a salary of more than £38,750 £38,000 £42,500
UK excluding London median salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2254 1946 1884
As % of all permanent IT jobs located in Birmingham 96.04% 96.38% 95.68%
Number of salaries quoted 1687 1620 1625
Median salary £40,000 £44,500 £41,500
Median salary % change year-on-year
-10.11% +7.22%
90% offered a salary of more than £24,500 £27,000 £25,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 30 July 2016.

Technical Support Salary Histogram in Birmingham

Technical Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support in the job title.

1 22 (78.57%) Microsoft
2 15 (53.57%) Windows
3 14 (50.00%) Firewall
4 11 (39.29%) MS Excel
4 11 (39.29%) Degree
4 11 (39.29%) Computer Science
5 10 (35.71%) Windows Mobile
5 10 (35.71%) Apple iOS
5 10 (35.71%) Android
5 10 (35.71%) Mobile Computing
6 8 (28.57%) Blackberry
7 7 (25.00%) German Language
8 6 (21.43%) MS PowerPoint
8 6 (21.43%) Mobile Device Management
8 6 (21.43%) Migration
8 6 (21.43%) MS Office
8 6 (21.43%) Active Directory
9 5 (17.86%) SQL Server
9 5 (17.86%) WAN
9 5 (17.86%) MS Exchange
9 5 (17.86%) LAN
9 5 (17.86%) VMware
9 5 (17.86%) Hyper-V
9 5 (17.86%) VMware Infrastructure
10 4 (14.29%) Internet Marketing
10 4 (14.29%) Digital Marketing
10 4 (14.29%) Marketing
10 4 (14.29%) Web Development
10 4 (14.29%) Online Marketing
10 4 (14.29%) Management Information System

Technical Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) MS Exchange
2 3 (10.71%) Exchange Server 2007
2 3 (10.71%) Exchange Server 2010
2 3 (10.71%) Exchange Server 2013
2 3 (10.71%) Skype for Business
Applications
1 11 (39.29%) MS Excel
2 6 (21.43%) MS Office
2 6 (21.43%) MS PowerPoint
3 1 (3.57%) Spreadsheet
Business Applications
1 1 (3.57%) Dynamics CRM
Cloud Services
1 3 (10.71%) Amazon AWS
1 3 (10.71%) Microsoft Azure
Communications & Networking
1 14 (50.00%) Firewall
2 5 (17.86%) LAN
2 5 (17.86%) WAN
3 4 (14.29%) Internet
4 3 (10.71%) VLAN
4 3 (10.71%) VPN
5 2 (7.14%) VoIP
6 1 (3.57%) H.323
6 1 (3.57%) PBX
6 1 (3.57%) RS-232
6 1 (3.57%) Skype
6 1 (3.57%) TCP/IP
Database & Business Intelligence
1 5 (17.86%) SQL Server
2 1 (3.57%) Data Mining
2 1 (3.57%) Relational Database
Development Applications
1 1 (3.57%) ProC
General
1 7 (25.00%) German Language
2 4 (14.29%) Marketing
3 2 (7.14%) French Language
4 1 (3.57%) Telecoms
Miscellaneous
1 11 (39.29%) Computer Science
2 10 (35.71%) Mobile Computing
3 8 (28.57%) Blackberry
4 4 (14.29%) Management Information System
5 3 (10.71%) Driving Licence
5 3 (10.71%) Replication
5 3 (10.71%) Visualisation
6 1 (3.57%) Data Centre
6 1 (3.57%) Mathematics
6 1 (3.57%) Mobile App
6 1 (3.57%) Video Conferencing
Operating Systems
1 15 (53.57%) Windows
2 10 (35.71%) Android
2 10 (35.71%) Apple iOS
2 10 (35.71%) Windows Mobile
3 2 (7.14%) Windows Server
4 1 (3.57%) Linux
4 1 (3.57%) Mac OS X
4 1 (3.57%) Unix
4 1 (3.57%) Windows Server 2008
4 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 6 (21.43%) Migration
1 6 (21.43%) Mobile Device Management
2 4 (14.29%) Affiliate Marketing
2 4 (14.29%) Business Intelligence
2 4 (14.29%) Digital Marketing
2 4 (14.29%) Internet Marketing
2 4 (14.29%) Mobile Commerce
2 4 (14.29%) Online Marketing
2 4 (14.29%) Tag Management
2 4 (14.29%) Web Development
3 3 (10.71%) Application Virtualisation
4 2 (7.14%) Presales
5 1 (3.57%) Change Management
5 1 (3.57%) Configuration Management
5 1 (3.57%) Desktop Virtualisation
5 1 (3.57%) ITIL
5 1 (3.57%) PRINCE2
5 1 (3.57%) Project Management
5 1 (3.57%) Service Delivery
5 1 (3.57%) Service Management
Programming Languages
1 4 (14.29%) SQL
2 1 (3.57%) VB
2 1 (3.57%) VBA
Qualifications
1 11 (39.29%) Degree
2 3 (10.71%) MCP
2 3 (10.71%) MCSA
2 3 (10.71%) MCSE
2 3 (10.71%) Microsoft Certification
Quality Assurance & Compliance
1 4 (14.29%) SLA
2 1 (3.57%) Data Quality
System Software
1 6 (21.43%) Active Directory
2 5 (17.86%) Hyper-V
2 5 (17.86%) VMware Infrastructure
3 3 (10.71%) VMware ESXi
3 3 (10.71%) VMware Server
4 1 (3.57%) Virtual Servers
4 1 (3.57%) vSphere
Systems Management
1 3 (10.71%) Backup Exec
1 3 (10.71%) Norton AntiVirus
Vendors
1 22 (78.57%) Microsoft
2 5 (17.86%) VMware
3 4 (14.29%) HP
4 3 (10.71%) Kaspersky
4 3 (10.71%) Sophos
4 3 (10.71%) Symantec
4 3 (10.71%) Veeam
5 1 (3.57%) Apple
Birmingham
Bluetown Online LTD
Posted: 24 days ago