The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 110 116 106
Rank change year-on-year
+6 -10
Permanent jobs requiring a Technical Support 10 10 4
As % of all permanent IT jobs located in Birmingham 0.53% 0.50% 0.24%
As % of the Job Titles category 0.56% 0.53% 0.25%
Number of salaries quoted 10 9 4
Average salary £29,750 £30,000 £29,250
Average salary % change year-on-year
-0.83% +2.56%
90% offered a salary of more than £25,900 £17,950 £23,850
10% offered a salary of more than £42,500 £40,000 £31,850
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1779 1882 1606
As % of all permanent IT jobs located in Birmingham 93.83% 93.68% 94.64%
Number of salaries quoted 1538 1657 1418
Average salary £42,500 £42,500 £41,500
Average salary % change year-on-year
- +2.40%
90% offered a salary of more than £26,250 £25,000 £27,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
West Midlands

Technical Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 22 July 2014.

Technical Support Salary Histogram in Birmingham

Technical Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 July 2014, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (78.57%) Windows
2 7 (50.00%) Microsoft
2 7 (50.00%) Active Directory
3 6 (42.86%) Finance
3 6 (42.86%) PowerShell
4 5 (35.71%) SQL Server
5 4 (28.57%) SQL
5 4 (28.57%) Disaster Recovery
5 4 (28.57%) Business Continuity
5 4 (28.57%) Handset
5 4 (28.57%) Root Cause Analysis
5 4 (28.57%) Business Continuity Planning
6 3 (21.43%) Analytics
6 3 (21.43%) VMware
6 3 (21.43%) Java
6 3 (21.43%) MS Office
6 3 (21.43%) ITIL
6 3 (21.43%) Linux
6 3 (21.43%) SLA
7 2 (14.29%) Solaris
7 2 (14.29%) Oracle
7 2 (14.29%) Citrix
7 2 (14.29%) SAN
7 2 (14.29%) Red Hat
7 2 (14.29%) Project Management
7 2 (14.29%) UNIX
7 2 (14.29%) MS Excel
7 2 (14.29%) CRM
7 2 (14.29%) MS Exchange
7 2 (14.29%) WFM

Technical Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 July 2014, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) MS Exchange
1 2 (14.29%) Exchange Server 2010
2 1 (7.14%) Blackberry Enterprise Server
Applications
1 3 (21.43%) MS Office
2 2 (14.29%) MS Excel
Cloud Services
1 2 (14.29%) SaaS
2 1 (7.14%) Cloud Computing
2 1 (7.14%) Office 365
Communications & Networking
1 2 (14.29%) SAN
1 2 (14.29%) Firewall
2 1 (7.14%) IP Telephony
2 1 (7.14%) Network Security
2 1 (7.14%) LAN
2 1 (7.14%) WAN
2 1 (7.14%) DHCP
2 1 (7.14%) TCP/IP
2 1 (7.14%) VPN
2 1 (7.14%) DNS
Database & Business Intelligence
1 5 (35.71%) SQL Server
2 1 (7.14%) Hadoop
General
1 6 (42.86%) Finance
2 2 (14.29%) Telecoms
3 1 (7.14%) Front Office
3 1 (7.14%) Banking
3 1 (7.14%) Marketing
Miscellaneous
1 4 (28.57%) Handset
2 1 (7.14%) Digital Media
2 1 (7.14%) Enterprise Software
2 1 (7.14%) Grid Computing
Operating Systems
1 11 (78.57%) Windows
2 3 (21.43%) Linux
3 2 (14.29%) Solaris
3 2 (14.29%) UNIX
4 1 (7.14%) Windows Vista
Processes & Methodologies
1 4 (28.57%) Disaster Recovery
1 4 (28.57%) Business Continuity
1 4 (28.57%) Root Cause Analysis
1 4 (28.57%) Business Continuity Planning
2 3 (21.43%) Analytics
2 3 (21.43%) ITIL
3 2 (14.29%) Project Management
3 2 (14.29%) CRM
3 2 (14.29%) WFM
4 1 (7.14%) Service Delivery
4 1 (7.14%) Stakeholder Management
4 1 (7.14%) Digital Marketing
4 1 (7.14%) Strategic Planning
4 1 (7.14%) Web Development
Programming Languages
1 6 (42.86%) PowerShell
2 4 (28.57%) SQL
3 3 (21.43%) Java
4 1 (7.14%) Perl
4 1 (7.14%) VBScript
4 1 (7.14%) C#
4 1 (7.14%) Python
Qualifications
1 1 (7.14%) Degree
Quality Assurance & Compliance
1 3 (21.43%) SLA
System Software
1 7 (50.00%) Active Directory
Vendors
1 7 (50.00%) Microsoft
2 3 (21.43%) VMware
3 2 (14.29%) Oracle
3 2 (14.29%) Citrix
3 2 (14.29%) Red Hat
4 1 (7.14%) Cisco
Birmingham, West Midlands (County)
Accenture
Salary: Up to £27,000 per annum plus excellent benefits package
Posted: 7 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000 - £28000 per annum
Posted: 14 days ago