Birmingham Technical Support Jobs

The table below looks at the demand for the Technical Support role in IT jobs within the Birmingham region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 5 September 2008 with a comparison to the same period last year.

Technical Support
Location Abingdon Aldershot Alfreton Amersham Andover Ashton-under-Lyne Aylesbury Banbury Barnsley Basildon Basingstoke Bath Beaconsfield Bedford Bedfordshire Berkshire Birmingham Bishop's Stortford Blandford Forum Bournemouth Bracknell Bradford Brentford Brighton Bristol Bromley Buckingham Buckinghamshire Burnley Burton-upon-Trent Bury Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Cheltenham Chertsey Cheshire Chester Chesterfield Chichester Chippenham City of London Colchester Coulsdon Coventry Cranleigh Crawley Crewe Croydon Dartford Daventry Derby Derbyshire Devon Docklands, London Dorset Dudley Dunbar East Lothian East Midlands East of England East Sussex East Yorkshire Edinburgh Egham England Epsom Essex Exeter Farnborough Farnham Feltham Flintshire Glasgow Glastonbury Gloucester Gloucestershire Godalming Gourock Grays Guildford Hammersmith Hampshire Harrogate Harrow Hayes Hemel Hempstead Hereford Herefordshire Hertford Hertfordshire High Wycombe Home Counties Horsham Hounslow Hull Inverclyde Ipswich Isle of Man Isle of Wight Kent Kidderminster Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Leighton Buzzard Lewes Lincolnshire Liverpool Liversedge Livingston London Loughborough Luton Lutterworth Maidenhead Maidstone Manchester Mansfield Mayfield Merseyside Middlesbrough Middlesex Midlands Milton Keynes New Malden Newbury Newcastle Upon Tyne Newport Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oldham Oxford Oxfordshire Peterborough Portsmouth Preston Reading Redditch Redhill Reigate Renfrew Renfrewshire Rickmansworth Rochdale Rotherham Royston Ruislip Ryde Salisbury Sandwich Scotland Sheffield Shropshire Slough Smethwick Somerset South East South Wales South West South Yorkshire Southampton Southend-on-Sea St Albans Staffordshire Staines Stevenage Stockport Suffolk Surrey Sussex Sutton Coldfield Swindon Telford Tewkesbury Thame Thames Valley Tilbury Tonbridge Tring Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welling Welwyn Garden City West Lothian West Malling West Midlands West Sussex West Yorkshire Weston-super-Mare Wetherby Weybridge Wigan Wiltshire Winchester Windsor Woking Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 5 Sep 2008	Same period last year
Rank	101	88
Rank change on same period last year	-13
Matching permanent IT job ads	22	42
As % of all UK permanent IT job ads sampled	0.012 %	0.018 %
As % of the category below	0.937 %	1.518 %
Salaries quoted	21	33
Average minimum salary	£27,762	£27,218
Average salary	£30,131	£28,418
% change on same period last year	+6.02 %
Average maximum salary	£32,500	£29,618
UK excluding London average salary	£30,044	£29,566
% change on same period last year	+1.61 %
Job Titles Birmingham
Matching permanent IT job ads	2348	2767
As % of all UK permanent IT job ads sampled	1.299 %	1.160 %
Salaries quoted	2059	2379
Average minimum salary	£35,720	£36,580
Average salary	£39,221	£40,120
% change on same period last year	-2.23 %
Average maximum salary	£42,723	£43,659
UK excluding London average salary	£38,058	£39,448
% change on same period last year	-3.52 %
Technical Support West Midlands

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Birmingham region over the 3 months to 5 September 2008.

Technical Support
Top 30 Related IT Skills

For the 6 months to 5 September 2008, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 18 (38.30 %) Windows 2 15 (31.91 %) Microsoft 3 14 (29.79 %) CRM 4 13 (27.66 %) Workflow 4 13 (27.66 %) SAP Smart Forms 4 13 (27.66 %) SAP XI 4 13 (27.66 %) SAP 4 13 (27.66 %) ABAP 4 13 (27.66 %) Microsoft Certification 4 13 (27.66 %) SAPscript 5 12 (25.53 %) Windows Server 2003 6 10 (21.28 %) Citrix 6 10 (21.28 %) Active Directory 6 10 (21.28 %) MS Excel 6 10 (21.28 %) MS Exchange

6 10 (21.28 %) Windows 2000 6 10 (21.28 %) MCSE 7 9 (19.15 %) Cisco 8 8 (17.02 %) Windows XP 8 8 (17.02 %) SQL 8 8 (17.02 %) SQL Server 9 7 (14.89 %) MCSA 9 7 (14.89 %) TCP/IP 9 7 (14.89 %) CCNA 9 7 (14.89 %) Cisco Certification 9 7 (14.89 %) Exchange Server 2003 9 7 (14.89 %) Project Management 9 7 (14.89 %) VMware 10 5 (10.64 %) Exchange Server 2000 10 5 (10.64 %) Systems Management Server (SMS)

Technical Support
Top Related IT Skills by Category

For the 6 months to 5 September 2008, IT jobs across the Birmingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 13 (27.66 %) SAP Smart Forms 1 13 (27.66 %) SAP XI	Application Platforms 1 10 (21.28 %) MS Exchange 2 7 (14.89 %) Exchange Server 2003 3 5 (10.64 %) Exchange Server 2000 4 3 (6.383 %) Lotus Notes 5 2 (4.255 %) OpenEdge 5 2 (4.255 %) IIS 5 2 (4.255 %) Exchange Server 2007 6 1 (2.128 %) Lotus Domino
Applications 1 10 (21.28 %) MS Excel 2 4 (8.511 %) MS Office 3 1 (2.128 %) MS PowerPoint	Communications & Networking 1 7 (14.89 %) TCP/IP 2 5 (10.64 %) WAN 3 4 (8.511 %) LAN 3 4 (8.511 %) DNS 3 4 (8.511 %) Firewall 4 2 (4.255 %) Cisco IOS 4 2 (4.255 %) Internet 4 2 (4.255 %) VoIP 4 2 (4.255 %) SMTP 5 1 (2.128 %) DHCP 5 1 (2.128 %) Ethernet 5 1 (2.128 %) VPN 5 1 (2.128 %) ADSL
Database & Business Intelligence 1 8 (17.02 %) SQL Server 2 2 (4.255 %) Crystal Reports 2 2 (4.255 %) Oracle Reports 2 2 (4.255 %) Oracle 8/8i 2 2 (4.255 %) Oracle 9i 2 2 (4.255 %) Oracle 10g 2 2 (4.255 %) BusinessObjects 3 1 (2.128 %) DB2	General 1 3 (6.383 %) Health 1 3 (6.383 %) Legal 2 2 (4.255 %) Pensions 3 1 (2.128 %) Marketing 3 1 (2.128 %) Insurance 3 1 (2.128 %) Law 3 1 (2.128 %) Telecoms 3 1 (2.128 %) Finance 3 1 (2.128 %) Education
Miscellaneous 1 2 (4.255 %) Blackberry 2 1 (2.128 %) Replication 2 1 (2.128 %) SCADA 2 1 (2.128 %) Biology 2 1 (2.128 %) Life Science 2 1 (2.128 %) Fat Client 2 1 (2.128 %) Thin Client	Operating Systems 1 18 (38.30 %) Windows 2 12 (25.53 %) Windows Server 2003 3 10 (21.28 %) Windows 2000 4 8 (17.02 %) Windows XP 5 3 (6.383 %) Windows 2000 Server 6 2 (4.255 %) Windows NT 7 1 (2.128 %) AIX 7 1 (2.128 %) Linux 7 1 (2.128 %) UNIX 7 1 (2.128 %) Windows Vista 7 1 (2.128 %) Red Hat Linux
Processes & Methodologies 1 14 (29.79 %) CRM 2 13 (27.66 %) Workflow 3 7 (14.89 %) Project Management 4 4 (8.511 %) Technical Architecture 5 2 (4.255 %) Time Management 5 2 (4.255 %) EAI 6 1 (2.128 %) ITIL 6 1 (2.128 %) PRINCE2 6 1 (2.128 %) Service Delivery	Programming Languages 1 13 (27.66 %) ABAP 1 13 (27.66 %) SAPscript 2 8 (17.02 %) SQL 3 1 (2.128 %) C
Qualifications 1 13 (27.66 %) Microsoft Certification 2 10 (21.28 %) MCSE 3 7 (14.89 %) MCSA 3 7 (14.89 %) CCNA 3 7 (14.89 %) Cisco Certification 4 4 (8.511 %) MCP 5 3 (6.383 %) Degree 6 2 (4.255 %) CCNP 7 1 (2.128 %) MCDST	System Software 1 10 (21.28 %) Active Directory 2 4 (8.511 %) ISA Server 3 3 (6.383 %) VMware ESX 4 2 (4.255 %) MetaFrame 5 1 (2.128 %) Terminal Services 5 1 (2.128 %) Citrix Presentation Server 5 1 (2.128 %) VMware Infrastructure
Systems Management 1 5 (10.64 %) Systems Management Server (SMS)	Vendors 1 15 (31.91 %) Microsoft 2 13 (27.66 %) SAP 3 10 (21.28 %) Citrix 4 9 (19.15 %) Cisco 5 7 (14.89 %) VMware 6 4 (8.511 %) Oracle 6 4 (8.511 %) Lotus 7 2 (4.255 %) Avaya 7 2 (4.255 %) Alcatel 7 2 (4.255 %) VERITAS 7 2 (4.255 %) Sybase 7 2 (4.255 %) Business Objects 7 2 (4.255 %) Progress 7 2 (4.255 %) IBM 7 2 (4.255 %) HP 7 2 (4.255 %) Dell 7 2 (4.255 %) Sophos 7 2 (4.255 %) WatchGuard 8 1 (2.128 %) LANDesk 8 1 (2.128 %) Sun