The statistics below represent IT jobs advertised across the Birmingham region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 131 123 117
Rank change year-on-year
-8 -6
Permanent jobs requiring a Technical Support 15 14 8
As % of all permanent IT jobs located in Birmingham 0.64% 0.69% 0.42%
As % of the Job Titles category 0.66% 0.71% 0.44%
Number of salaries quoted 11 11 8
Median salary £27,500 £27,500 £36,250
Median salary % change year-on-year
- -24.13%
UK excluding London median salary £28,000 £28,500 £30,000
% change year-on-year
-1.75% -5.00%
Technical Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2266 1979 1825
As % of all permanent IT jobs located in Birmingham 96.22% 97.49% 95.20%
Number of salaries quoted 1684 1634 1607
Median salary £40,000 £42,500 £42,000
Median salary % change year-on-year
-5.88% +1.19%
90% offered a salary of more than £25,000 £26,500 £25,500
10% offered a salary of more than £62,500 £65,000 £67,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Birmingham

Technical Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Birmingham region.

Technical Support Salary Trend in Birmingham

Technical Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support in the job title.

1 14 (73.68%) Microsoft
2 10 (52.63%) Windows
3 9 (47.37%) Degree
3 9 (47.37%) Computer Science
4 8 (42.11%) Firewall
5 7 (36.84%) German Language
5 7 (36.84%) Android
5 7 (36.84%) Windows Mobile
5 7 (36.84%) Apple iOS
5 7 (36.84%) Mobile Computing
6 6 (31.58%) Blackberry
7 5 (26.32%) Mobile Device Management
8 4 (21.05%) Online Marketing
8 4 (21.05%) Marketing
8 4 (21.05%) Web Development
8 4 (21.05%) MS PowerPoint
8 4 (21.05%) Internet Marketing
8 4 (21.05%) Digital Marketing
8 4 (21.05%) HP
8 4 (21.05%) Internet
8 4 (21.05%) Mobile Commerce
8 4 (21.05%) Migration
8 4 (21.05%) VMware
8 4 (21.05%) Management Information System
8 4 (21.05%) MS Excel
8 4 (21.05%) MS Office
8 4 (21.05%) Business Intelligence
8 4 (21.05%) LAN
8 4 (21.05%) WAN
8 4 (21.05%) Tag Management

Technical Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.79%) Skype for Business
2 2 (10.53%) MS Exchange
Applications
1 4 (21.05%) MS Excel
1 4 (21.05%) MS Office
1 4 (21.05%) MS PowerPoint
Business Applications
1 1 (5.26%) Dynamics CRM
Communications & Networking
1 8 (42.11%) Firewall
2 4 (21.05%) Internet
2 4 (21.05%) LAN
2 4 (21.05%) WAN
3 3 (15.79%) VoIP
4 2 (10.53%) PBX
4 2 (10.53%) TCP/IP
5 1 (5.26%) H.323
5 1 (5.26%) RS-232
5 1 (5.26%) Skype
Database & Business Intelligence
1 1 (5.26%) SQL Server
General
1 7 (36.84%) German Language
2 4 (21.05%) Marketing
3 2 (10.53%) French Language
3 2 (10.53%) Telecoms
Miscellaneous
1 9 (47.37%) Computer Science
2 7 (36.84%) Mobile Computing
3 6 (31.58%) Blackberry
4 4 (21.05%) Management Information System
5 2 (10.53%) Driving Licence
5 2 (10.53%) Visualisation
6 1 (5.26%) Data Centre
6 1 (5.26%) Mobile App
6 1 (5.26%) Video Conferencing
Operating Systems
1 10 (52.63%) Windows
2 7 (36.84%) Android
2 7 (36.84%) Apple iOS
2 7 (36.84%) Windows Mobile
3 2 (10.53%) Linux
3 2 (10.53%) Windows Server
4 1 (5.26%) Windows Server 2008
4 1 (5.26%) Windows Server 2012
Processes & Methodologies
1 5 (26.32%) Mobile Device Management
2 4 (21.05%) Affiliate Marketing
2 4 (21.05%) Business Intelligence
2 4 (21.05%) Digital Marketing
2 4 (21.05%) Internet Marketing
2 4 (21.05%) Migration
2 4 (21.05%) Mobile Commerce
2 4 (21.05%) Online Marketing
2 4 (21.05%) Tag Management
2 4 (21.05%) Web Development
3 2 (10.53%) Application Virtualisation
4 1 (5.26%) CRM
4 1 (5.26%) Presales
Programming Languages
1 3 (15.79%) SQL
Qualifications
1 9 (47.37%) Degree
Quality Assurance & Compliance
1 3 (15.79%) SLA
System Software
1 4 (21.05%) VMware Infrastructure
2 3 (15.79%) Active Directory
3 2 (10.53%) Hyper-V
3 2 (10.53%) VMware Server
4 1 (5.26%) Virtual Servers
4 1 (5.26%) vSphere
Vendors
1 14 (73.68%) Microsoft
2 4 (21.05%) HP
2 4 (21.05%) VMware
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £50000.00 per annum + Company car with upto 20% bonus
Posted: 2 days ago