Ticket Management Jobs in Birmingham

Ticket Management
West Midlands > Birmingham

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for Ticket Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Ticket Management over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 142 136 187
Rank change year-on-year -6 +51 -41
Permanent jobs citing Ticket Management 4 2 5
As % of all permanent jobs advertised in Birmingham 0.15% 0.099% 0.16%
As % of the Processes & Methodologies category 0.18% 0.10% 0.16%
Number of salaries quoted 4 2 5
10th Percentile - £27,188 £27,100
25th Percentile £24,700 £29,531 £32,500
Median annual salary (50th Percentile) £27,740 £34,375 £35,700
Median % change year-on-year -19.30% -3.71% +45.71%
75th Percentile £31,875 £39,531 £37,025
90th Percentile £35,250 £42,063 £37,310
West Midlands median annual salary £35,000 £33,125 £34,000
% change year-on-year +5.66% -2.57% +51.11%

All Process and Methodology Skills
Birmingham

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,247 1,926 3,075
As % of all permanent jobs advertised in Birmingham 82.67% 95.68% 97.81%
Number of salaries quoted 1,819 1,410 2,329
10th Percentile £32,000 £31,250 £34,000
25th Percentile £41,250 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £69,914 £71,250 £71,250
90th Percentile £84,964 £82,500 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Ticket Management
Job Vacancy Trend in Birmingham

Job postings citing Ticket Management as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Ticket Management in Birmingham

Ticket Management
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Ticket Management in Birmingham.

Salary trend for Ticket Management in Birmingham

Ticket Management
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (25.00%) Wireless
General
1 2 (50.00%) Social Skills
Job Titles
1 2 (50.00%) Administrator
2 1 (25.00%) Support Engineer
2 1 (25.00%) Support Specialist
2 1 (25.00%) Technical Engineer
2 1 (25.00%) Technical Support
2 1 (25.00%) Technical Support Engineer
Miscellaneous
1 1 (25.00%) CCTV
Processes & Methodologies
1 2 (50.00%) Customer Service
1 2 (50.00%) Cybersecurity
1 2 (50.00%) Problem-Solving
2 1 (25.00%) Agile
2 1 (25.00%) Business Intelligence
2 1 (25.00%) Continuous Improvement
2 1 (25.00%) Customer Engagement
2 1 (25.00%) Proactive Monitoring
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 2 (50.00%) DBS Check
Quality Assurance & Compliance
1 2 (50.00%) Accessibility
2 1 (25.00%) QA
2 1 (25.00%) SLA
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft