The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 137 - 108
Rank change year-on-year
- 0
Permanent jobs citing Customer Engagement 5 0 8
As % of all permanent IT jobs located in Birmingham 0.22% - 0.48%
As % of the Processes & Methodologies category 0.27% - 0.66%
Number of salaries quoted 3 0 7
Average salary £34,125 - £65,000
UK excluding London average salary £48,750 £51,250 £45,000
% change year-on-year
-4.87% +13.88%
Customer Engagement
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1841 1642 1205
As % of all permanent IT jobs located in Birmingham 82.08% 80.45% 72.72%
Number of salaries quoted 1654 1482 1035
Average salary £45,000 £43,000 £45,000
Average salary % change year-on-year
+4.65% -4.44%
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Birmingham

Customer Engagement
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Birmingham region.

Customer Engagement Salary Trend in Birmingham

Customer Engagement
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Birmingham region over the 3 months to 28 November 2014.

Customer Engagement Salary Histogram in Birmingham

Customer Engagement
Top 27 Related IT Skills in Birmingham

For the 6 months to 28 November 2014, IT jobs across the Birmingham region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 7 (70.00%) CRM
1 7 (70.00%) SharePoint
1 7 (70.00%) Microsoft
1 7 (70.00%) Agile Software Development
1 7 (70.00%) Dynamics CRM
1 7 (70.00%) SharePoint 2013
2 6 (60.00%) Data Migration
2 6 (60.00%) Migration
2 6 (60.00%) Telecoms
3 5 (50.00%) Microsoft Certification
3 5 (50.00%) Data Protection
4 4 (40.00%) Continuous Improvement
4 4 (40.00%) Degree
4 4 (40.00%) Legal
5 3 (30.00%) Business Intelligence
6 2 (20.00%) Intel
6 2 (20.00%) Performance Management
7 1 (10.00%) SAP
7 1 (10.00%) Digital Marketing
7 1 (10.00%) Marketing
7 1 (10.00%) Electronics
7 1 (10.00%) DTV
7 1 (10.00%) Manufacturing
7 1 (10.00%) Finance
7 1 (10.00%) Programme Management
7 1 (10.00%) Banking
7 1 (10.00%) SAP Oil and Gas

Customer Engagement
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 November 2014, IT jobs across the Birmingham region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 7 (70.00%) SharePoint
1 7 (70.00%) SharePoint 2013
Business Applications
1 7 (70.00%) Dynamics CRM
2 1 (10.00%) SAP Oil and Gas
General
1 6 (60.00%) Telecoms
2 4 (40.00%) Legal
3 1 (10.00%) Manufacturing
3 1 (10.00%) Banking
3 1 (10.00%) Marketing
3 1 (10.00%) Finance
3 1 (10.00%) Electronics
Job Titles
1 5 (50.00%) Analyst
1 5 (50.00%) CRM Analyst
2 1 (10.00%) Microsoft Specialist
2 1 (10.00%) Solutions Architect
2 1 (10.00%) Architect
Miscellaneous
1 1 (10.00%) DTV
Processes & Methodologies
1 7 (70.00%) CRM
1 7 (70.00%) Agile Software Development
2 6 (60.00%) Data Migration
2 6 (60.00%) Migration
3 5 (50.00%) Data Protection
4 4 (40.00%) Continuous Improvement
5 3 (30.00%) Business Intelligence
6 2 (20.00%) Performance Management
7 1 (10.00%) Programme Management
7 1 (10.00%) Digital Marketing
Qualifications
1 5 (50.00%) Microsoft Certification
2 4 (40.00%) Degree
Vendors
1 7 (70.00%) Microsoft
2 2 (20.00%) Intel
3 1 (10.00%) SAP
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 3 days ago