The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 112 102 95
Rank change year-on-year
-10 -7
Permanent jobs citing Customer Engagement 4 2 16
As % of all permanent IT jobs located in Birmingham 0.22% 0.13% 0.96%
As % of the Processes & Methodologies category 0.28% 0.17% 1.31%
Number of salaries quoted 4 2 16
Average salary £60,000 £52,500 £65,000
Average salary % change year-on-year
+14.28% -19.23%
UK excluding London average salary £52,500 £50,000 £50,000
% change year-on-year
+5.00% -
Customer Engagement
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
1448 1161 1223
As % of all permanent IT jobs located in Birmingham 80.04% 77.87% 73.50%
Number of salaries quoted 1248 988 1015
Average salary £43,000 £45,000 £45,000
Average salary % change year-on-year
-4.44% -
90% offered a salary of more than £30,000 £28,500 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Birmingham

Customer Engagement
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Birmingham region.

Customer Engagement Salary Trend in Birmingham

Customer Engagement
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Birmingham region over the 3 months to 2 March 2015.

Customer Engagement Salary Histogram in Birmingham

Customer Engagement
Top 30 Related IT Skills in Birmingham

For the 6 months to 2 March 2015, IT jobs across the Birmingham region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 5 (55.56%) Microsoft
2 3 (33.33%) Microsoft Azure
2 3 (33.33%) Lync
2 3 (33.33%) Office 365
2 3 (33.33%) Business Intelligence
3 2 (22.22%) SharePoint 2013
3 2 (22.22%) Performance Management
3 2 (22.22%) Data Migration
3 2 (22.22%) Agile Software Development
3 2 (22.22%) Dynamics CRM
3 2 (22.22%) Telecoms
3 2 (22.22%) Migration
3 2 (22.22%) Intel
3 2 (22.22%) CRM
3 2 (22.22%) SharePoint
4 1 (11.11%) HTML
4 1 (11.11%) JavaScript
4 1 (11.11%) SAP
4 1 (11.11%) DTV
4 1 (11.11%) Programme Management
4 1 (11.11%) Finance
4 1 (11.11%) Manufacturing
4 1 (11.11%) Electronics
4 1 (11.11%) Digital Marketing
4 1 (11.11%) Marketing
4 1 (11.11%) Banking
4 1 (11.11%) SAP Oil and Gas
4 1 (11.11%) Data Protection
4 1 (11.11%) Android
4 1 (11.11%) nginx

Customer Engagement
Top Related IT Skills in Birmingham by Category

For the 6 months to 2 March 2015, IT jobs across the Birmingham region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) Lync
2 2 (22.22%) SharePoint
2 2 (22.22%) SharePoint 2013
3 1 (11.11%) nginx
3 1 (11.11%) Node.js
Business Applications
1 2 (22.22%) Dynamics CRM
2 1 (11.11%) SAP Oil and Gas
Cloud Services
1 3 (33.33%) Microsoft Azure
1 3 (33.33%) Office 365
Database & Business Intelligence
1 1 (11.11%) MongoDB
1 1 (11.11%) Redis
General
1 2 (22.22%) Telecoms
2 1 (11.11%) Finance
2 1 (11.11%) Manufacturing
2 1 (11.11%) Banking
2 1 (11.11%) Marketing
2 1 (11.11%) Electronics
Job Titles
1 3 (33.33%) Consultant
1 3 (33.33%) Technical Consultant
2 2 (22.22%) Solutions Consultant
3 1 (11.11%) Microsoft Specialist
3 1 (11.11%) Node.js Developer
3 1 (11.11%) Pre Sales Consultant
3 1 (11.11%) Technical Pre Sales Consultant
3 1 (11.11%) Solutions Architect
3 1 (11.11%) Sales Consultant
3 1 (11.11%) Architect
3 1 (11.11%) Developer
3 1 (11.11%) Web Developer
Libraries, Frameworks & Software Standards
1 1 (11.11%) HTML
1 1 (11.11%) HTML5
1 1 (11.11%) AngularJS
1 1 (11.11%) Ionic Framework
Miscellaneous
1 1 (11.11%) DTV
Operating Systems
1 1 (11.11%) Android
1 1 (11.11%) Apple iOS
Processes & Methodologies
1 3 (33.33%) Business Intelligence
2 2 (22.22%) Migration
2 2 (22.22%) Agile Software Development
2 2 (22.22%) Performance Management
2 2 (22.22%) Data Migration
2 2 (22.22%) CRM
3 1 (11.11%) Data Protection
3 1 (11.11%) Rapid Prototyping
3 1 (11.11%) Digital Marketing
3 1 (11.11%) Programme Management
Programming Languages
1 1 (11.11%) JavaScript
Vendors
1 5 (55.56%) Microsoft
2 2 (22.22%) Intel
3 1 (11.11%) SAP
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 2 hours ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + Holidays / Benefits
Posted: 5 days ago