The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 73 73 76
Rank change year-on-year
0 +3
Permanent jobs requiring a Support Analyst 48 42 36
As % of all permanent IT jobs located in Bristol 2.65% 2.66% 2.28%
As % of the Job Titles category 2.78% 2.85% 2.38%
Number of salaries quoted 43 40 30
Average salary £27,500 £30,000 £25,500
Average salary % change year-on-year
-8.33% +17.64%
90% offered a salary of more than £22,700 £20,900 £20,000
10% offered a salary of more than £40,000 £42,500 £33,650
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1725 1473 1510
As % of all permanent IT jobs located in Bristol 95.30% 93.46% 95.51%
Number of salaries quoted 1372 1308 1303
Average salary £37,500 £35,000 £37,000
Average salary % change year-on-year
+7.14% -5.40%
90% offered a salary of more than £24,500 £24,000 £26,000
10% offered a salary of more than £60,000 £52,500 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Bristol

Support Analyst
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Bristol region.

Support Analyst Salary Trend in Bristol

Support Analyst
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Support Analyst across the Bristol region over the 3 months to 21 August 2014.

Support Analyst Salary Histogram in Bristol

Support Analyst
Top 30 Related IT Skills in Bristol

For the 6 months to 21 August 2014, IT jobs across the Bristol region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 37 (43.53%) SQL
2 29 (34.12%) Windows
3 28 (32.94%) SQL Server
4 19 (22.35%) ITIL
5 18 (21.18%) Oracle
5 18 (21.18%) Finance
6 16 (18.82%) UNIX
7 14 (16.47%) Microsoft
8 13 (15.29%) Windows 7
9 12 (14.12%) MS Excel
10 11 (12.94%) MS Office
10 11 (12.94%) Problem Management
10 11 (12.94%) Relational Database
11 10 (11.76%) RDBMS
12 9 (10.59%) Law
12 9 (10.59%) Google
13 8 (9.41%) SLA
13 8 (9.41%) Active Directory
13 8 (9.41%) Degree
13 8 (9.41%) Facebook
13 8 (9.41%) Enterprise Software
13 8 (9.41%) Xbox
14 7 (8.24%) Business Intelligence
14 7 (8.24%) Citrix
14 7 (8.24%) Asset Management
14 7 (8.24%) Altiris
15 6 (7.06%) MS Exchange
15 6 (7.06%) DNS
15 6 (7.06%) Mac OS X
15 6 (7.06%) Systems Management Server (SMS)

Support Analyst
Top Related IT Skills in Bristol by Category

For the 6 months to 21 August 2014, IT jobs across the Bristol region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.06%) MS Exchange
2 5 (5.88%) Exchange Server 2010
3 4 (4.71%) WebLogic
3 4 (4.71%) WebSphere
4 2 (2.35%) WorkSite
4 2 (2.35%) BizTalk Server
4 2 (2.35%) OpenROAD
5 1 (1.18%) Blackberry Enterprise Server
5 1 (1.18%) Exchange Server 2000
5 1 (1.18%) Exchange Server 2003
5 1 (1.18%) Zimbra
5 1 (1.18%) IBM Notes
Applications
1 12 (14.12%) MS Excel
2 11 (12.94%) MS Office
Business Applications
1 3 (3.53%) Oracle EBS
1 3 (3.53%) Oracle General Ledger
1 3 (3.53%) Oracle EBS R12
1 3 (3.53%) Oracle Payables
2 2 (2.35%) Oracle iProcurement
2 2 (2.35%) Oracle Financials
2 2 (2.35%) ResourceLink
2 2 (2.35%) Oracle Cash Management
2 2 (2.35%) Oracle Assets
2 2 (2.35%) Oracle Internet Expenses
3 1 (1.18%) Summit
3 1 (1.18%) assyst
3 1 (1.18%) Oracle Receivables
Cloud Services
1 2 (2.35%) SaaS
2 1 (1.18%) Google Apps
Communications & Networking
1 6 (7.06%) DNS
2 5 (5.88%) VoIP
2 5 (5.88%) DHCP
2 5 (5.88%) TCP/IP
3 2 (2.35%) Intranet
3 2 (2.35%) Network Security
4 1 (1.18%) iSCSI
4 1 (1.18%) Fibre Channel
4 1 (1.18%) LDAP
4 1 (1.18%) Firewall
4 1 (1.18%) SSH
4 1 (1.18%) SAN
4 1 (1.18%) VPN
Database & Business Intelligence
1 28 (32.94%) SQL Server
2 11 (12.94%) Relational Database
3 10 (11.76%) RDBMS
4 5 (5.88%) SQL Server Reporting Services
5 3 (3.53%) Oracle Reports
6 2 (2.35%) Data Warehouse
6 2 (2.35%) Oracle Discoverer
6 2 (2.35%) SQL Server Integration Services
7 1 (1.18%) SQL Server Analysis Services
7 1 (1.18%) Oracle Database
7 1 (1.18%) PostgreSQL
7 1 (1.18%) MySQL
Development Applications
1 6 (7.06%) MSI
2 1 (1.18%) Toad
General
1 18 (21.18%) Finance
2 9 (10.59%) Law
3 6 (7.06%) Legal
3 6 (7.06%) Retail
4 5 (5.88%) Banking
5 3 (3.53%) Back Office
6 2 (2.35%) General Ledger
6 2 (2.35%) International Banking
7 1 (1.18%) Marketing
7 1 (1.18%) Local Government
Libraries, Frameworks & Software Standards
1 5 (5.88%) .NET
1 5 (5.88%) Software Packaging
2 3 (3.53%) ASP.NET
3 2 (2.35%) Web Services
3 2 (2.35%) HTML
3 2 (2.35%) .NET Framework
4 1 (1.18%) Oracle Fusion
4 1 (1.18%) Middleware
Miscellaneous
1 8 (9.41%) Enterprise Software
1 8 (9.41%) Xbox
2 5 (5.88%) IBM Mainframe
2 5 (5.88%) Video Conferencing
2 5 (5.88%) Mainframe
3 3 (3.53%) Computer Science
4 2 (2.35%) Management Information System
4 2 (2.35%) Client/Server
5 1 (1.18%) Blackberry
5 1 (1.18%) Replication
5 1 (1.18%) Data Extraction
Operating Systems
1 29 (34.12%) Windows
2 16 (18.82%) UNIX
3 13 (15.29%) Windows 7
4 6 (7.06%) Mac OS X
5 3 (3.53%) Windows Server 2008
6 2 (2.35%) Solaris
6 2 (2.35%) Linux
7 1 (1.18%) Windows 2000
7 1 (1.18%) Windows XP
7 1 (1.18%) Windows Server 2003
7 1 (1.18%) Debian
7 1 (1.18%) Ubuntu
7 1 (1.18%) Windows 8
Processes & Methodologies
1 19 (22.35%) ITIL
2 11 (12.94%) Problem Management
3 7 (8.24%) Business Intelligence
3 7 (8.24%) Asset Management
4 6 (7.06%) Incident Management
4 6 (7.06%) Market Research
5 5 (5.88%) Data Management
6 3 (3.53%) ETL
6 3 (3.53%) User Acceptance Testing
6 3 (3.53%) Root Cause Analysis
7 2 (2.35%) Capacity Management
7 2 (2.35%) Performance Tuning
7 2 (2.35%) Data Reconciliation
7 2 (2.35%) Cash Management
7 2 (2.35%) Document Management
7 2 (2.35%) Data Analysis
7 2 (2.35%) ITSM
7 2 (2.35%) Change Management
8 1 (1.18%) Disaster Recovery
8 1 (1.18%) ERP
Programming Languages
1 37 (43.53%) SQL
2 5 (5.88%) Java
2 5 (5.88%) JCL
3 3 (3.53%) VB
4 2 (2.35%) PL/SQL
4 2 (2.35%) Shell Script
4 2 (2.35%) T-SQL
5 1 (1.18%) VBScript
5 1 (1.18%) Perl
5 1 (1.18%) VB.NET
5 1 (1.18%) Python
5 1 (1.18%) Bash Shell
Qualifications
1 8 (9.41%) Degree
2 4 (4.71%) Security Cleared
3 3 (3.53%) SC Cleared
4 2 (2.35%) ITIL Certification
4 2 (2.35%) CIPD
4 2 (2.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (9.41%) SLA
2 4 (4.71%) QA
System Software
1 8 (9.41%) Active Directory
2 1 (1.18%) ISA Server
2 1 (1.18%) Samba
2 1 (1.18%) VMware ESX
2 1 (1.18%) VMware Infrastructure
2 1 (1.18%) NFS
Systems Management
1 6 (7.06%) Systems Management Server (SMS)
2 5 (5.88%) SCCM
Vendors
1 18 (21.18%) Oracle
2 14 (16.47%) Microsoft
3 9 (10.59%) Google
4 8 (9.41%) Facebook
5 7 (8.24%) Altiris
5 7 (8.24%) Citrix
6 6 (7.06%) VMware
6 6 (7.06%) LANDesk
7 5 (5.88%) IBM
7 5 (5.88%) Teradata
8 4 (4.71%) Sybase
9 2 (2.35%) JBoss
9 2 (2.35%) CA
9 2 (2.35%) HP
9 2 (2.35%) Hummingbird
9 2 (2.35%) Open Text
9 2 (2.35%) Meridio
9 2 (2.35%) FrontRange
10 1 (1.18%) Scalix
10 1 (1.18%) Lotus
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Redrock Consulting Ltd
Salary: £18000 - £21000 per annum + Excellent Benefits Package
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