The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bristol region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 85 84 44
Rank change year-on-year
-1 -40
Permanent jobs requiring a Support Analyst 33 29 80
As % of all permanent IT jobs located in Bristol 1.914% 1.676% 4.329%
As % of the Job Titles category 1.968% 1.773% 4.654%
Number of salaries quoted 26 29 63
Average salary £27,000 £30,000 £27,500
Average salary % change year-on-year
-10.00% +9.09%
90% offered a salary of more than £20,000 £24,700 £20,500
10% offered a salary of more than £35,750 £40,200 £37,000
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Bristol
Permanent IT job ads with a match in the
Job Titles category
1677 1636 1719
As % of all permanent IT jobs located in Bristol 97.27% 94.57% 93.02%
Number of salaries quoted 1454 1445 1402
Average salary £37,500 £36,122 £34,000
Average salary % change year-on-year
+3.81% +6.23%
90% offered a salary of more than £24,000 £25,000 £22,500
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
South West

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Bristol region as a proportion of the total demand within the Job Titles category.

Bristol Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Bristol region.

Bristol Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Bristol region over the 3 months to 24 May 2013.

Bristol Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Bristol region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 30 (43.48%) SQL
2 20 (28.99%) Windows
3 19 (27.54%) Microsoft
4 18 (26.09%) SLA
5 13 (18.84%) ITIL
5 13 (18.84%) Windows 7
6 12 (17.39%) MS Office
6 12 (17.39%) Active Directory
6 12 (17.39%) Citrix
7 10 (14.49%) UNIX
7 10 (14.49%) MS Exchange
7 10 (14.49%) VMware
7 10 (14.49%) Root Cause Analysis
8 9 (13.04%) Windows Server 2008
8 9 (13.04%) Telecoms
8 9 (13.04%) T-SQL
9 8 (11.59%) ETL
9 8 (11.59%) Cisco
9 8 (11.59%) LAN
9 8 (11.59%) WAN
9 8 (11.59%) Data Warehouse
9 8 (11.59%) DTS
9 8 (11.59%) Data Extraction
9 8 (11.59%) SQL Server Integration Services
9 8 (11.59%) Degree
10 7 (10.14%) Windows XP
10 7 (10.14%) Windows Server 2003
10 7 (10.14%) Shell Script
10 7 (10.14%) Service Management
11 6 (8.696%) Blackberry

Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Bristol region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (2.899%) HTML
1 2 (2.899%) .NET
2 1 (1.449%) Microformats
2 1 (1.449%) CSS
2 1 (1.449%) JSP
2 1 (1.449%) Web Services
2 1 (1.449%) XML
Application Platforms
1 10 (14.49%) MS Exchange
2 4 (5.797%) Exchange Server 2010
3 3 (4.348%) Exchange Server 2007
3 3 (4.348%) Blackberry Enterprise Server
4 2 (2.899%) SharePoint
4 2 (2.899%) Exchange Server 2003
4 2 (2.899%) SharePoint 2010
5 1 (1.449%) WordPress
5 1 (1.449%) WorkSite
5 1 (1.449%) WebLogic
5 1 (1.449%) Lotus Notes
Applications
1 12 (17.39%) MS Office
2 6 (8.696%) MS Excel
3 5 (7.246%) FastStats
4 1 (1.449%) MS Visio
Business Applications
1 2 (2.899%) Pegasus Opera
2 1 (1.449%) Visualfiles
Communications & Networking
1 8 (11.59%) LAN
1 8 (11.59%) WAN
2 5 (7.246%) MPLS
3 4 (5.797%) SAN
3 4 (5.797%) TCP/IP
4 3 (4.348%) DSL
5 2 (2.899%) Wireless
5 2 (2.899%) Firewall
6 1 (1.449%) 4G
6 1 (1.449%) DNS
6 1 (1.449%) Broadband
6 1 (1.449%) IP Telephony
Database & Business Intelligence
1 8 (11.59%) Data Warehouse
1 8 (11.59%) DTS
1 8 (11.59%) SQL Server Integration Services
2 5 (7.246%) QlikView
2 5 (7.246%) SQL Server
2 5 (7.246%) SQL Server Reporting Services
Development Applications
1 1 (1.449%) PowerBuilder
General
1 9 (13.04%) Telecoms
2 4 (5.797%) Finance
3 3 (4.348%) Law
3 3 (4.348%) Legal
3 3 (4.348%) Advertising
4 2 (2.899%) Marketing
5 1 (1.449%) Retail
Miscellaneous
1 8 (11.59%) Data Extraction
2 6 (8.696%) Blackberry
3 2 (2.899%) Mathematics
4 1 (1.449%) iPad
4 1 (1.449%) Enterprise Storage
4 1 (1.449%) Social Media
4 1 (1.449%) iPhone
4 1 (1.449%) Firmware
4 1 (1.449%) Clustering
Operating Systems
1 20 (28.99%) Windows
2 13 (18.84%) Windows 7
3 10 (14.49%) UNIX
4 9 (13.04%) Windows Server 2008
5 7 (10.14%) Windows XP
5 7 (10.14%) Windows Server 2003
6 1 (1.449%) Windows 2000 Server
6 1 (1.449%) Red Hat Enterprise Linux
6 1 (1.449%) Linux
Processes & Methodologies
1 13 (18.84%) ITIL
2 10 (14.49%) Root Cause Analysis
3 8 (11.59%) ETL
4 7 (10.14%) Service Management
5 6 (8.696%) Problem Management
6 5 (7.246%) Kimball Methodology
7 4 (5.797%) ERP
7 4 (5.797%) CRM
8 3 (4.348%) Business Analysis
9 1 (1.449%) Software Deployment
9 1 (1.449%) Capacity Management
9 1 (1.449%) Continuous Improvement
9 1 (1.449%) Waterfall
9 1 (1.449%) Use Case
9 1 (1.449%) Digital Marketing
9 1 (1.449%) User Acceptance Testing
9 1 (1.449%) Product Marketing
9 1 (1.449%) Time Management
9 1 (1.449%) Data Protection
9 1 (1.449%) Project Planning
Programming Languages
1 30 (43.48%) SQL
2 9 (13.04%) T-SQL
3 7 (10.14%) Shell Script
4 4 (5.797%) Java
5 2 (2.899%) C++
6 1 (1.449%) Perl
6 1 (1.449%) VB
Qualifications
1 8 (11.59%) Degree
2 6 (8.696%) Security Cleared
3 2 (2.899%) Microsoft Certification
3 2 (2.899%) SC Cleared
4 1 (1.449%) MCP
4 1 (1.449%) ITIL Certification
4 1 (1.449%) MCITP
4 1 (1.449%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 18 (26.09%) SLA
2 1 (1.449%) QA
System Software
1 12 (17.39%) Active Directory
2 2 (2.899%) XenApp
2 2 (2.899%) VMware Infrastructure
3 1 (1.449%) Terminal Services
Systems Management
1 3 (4.348%) WSUS
2 2 (2.899%) Systems Management Server (SMS)
3 1 (1.449%) Symantec Enterprise Vault
3 1 (1.449%) MOM
Vendors
1 19 (27.54%) Microsoft
2 12 (17.39%) Citrix
3 10 (14.49%) VMware
4 8 (11.59%) Cisco
5 5 (7.246%) NetSuite
5 5 (7.246%) Unica
6 4 (5.797%) Cognizant
7 2 (2.899%) Remedy
7 2 (2.899%) Pegasus
7 2 (2.899%) CheckPoint
7 2 (2.899%) Twitter
8 1 (1.449%) WatchGuard
8 1 (1.449%) HP
8 1 (1.449%) Lotus
8 1 (1.449%) Red Hat
8 1 (1.449%) Apple
8 1 (1.449%) Symantec
8 1 (1.449%) Convergys
Bristol, Avon
base understanding of SQL and for the purposes of this role, be able to learn new technologies and applications with ease. This opportunity sits within an ITIL based...
Candid8 Solutions
Salary: From £19,000 to £27,000 per annum + Excellent Benefits inc. Pension, H
Posted: 20 May 2013
Bristol, Avon
The Help-desk Analyst, 1st/2nd line support will be responsible for: - Acting as 1st/2nd line support for the company - Manage user requests and ensure all calls...
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + Great Benefits!
Posted: 22 May 2013
Bristol, Avon
Skills: Analysis, SQL, Application Support, ITIL. Commutable from Bristol, Bath, Trowbridge, Radstock, Frome, Weston-Super-Mare A market leading organisation based in Bristol/Bath area requires junior Business...
Redrock Consulting Ltd
Salary: £20000 - £27000 per annum + Good Package
Posted: 23 May 2013