The table below looks at the statistics for ITSM skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 120 102 110
Rank change year-on-year
-18 +8
Permanent jobs citing ITSM 7 18 16
As % of all permanent IT jobs located in Bristol 0.37% 1.05% 0.93%
As % of the Processes & Methodologies category 0.44% 1.22% 1.18%
Number of salaries quoted 5 18 14
Average salary £30,000 £51,000 £35,000
Average salary % change year-on-year
-41.17% +45.71%
UK excluding London average salary £41,837 £42,500 £45,000
% change year-on-year
-1.56% -5.55%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1593 1473 1361
As % of all permanent IT jobs located in Bristol 83.49% 86.29% 78.76%
Number of salaries quoted 1308 1172 1195
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £29,000 £27,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Bristol region.

ITSM Salary Trend in Bristol

ITSM
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing ITSM across the Bristol region over the 3 months to 27 February 2015.

ITSM Salary Histogram in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 27 February 2015, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 27 (100.00%) ITIL
1 27 (100.00%) Service Management
2 21 (77.78%) SLA
3 15 (55.56%) Analytical Skills
3 15 (55.56%) Windows
4 13 (48.15%) SQL
4 13 (48.15%) VPN
4 13 (48.15%) MPLS
4 13 (48.15%) Firewall
4 13 (48.15%) Mentoring
4 13 (48.15%) Coaching
4 13 (48.15%) Degree
5 12 (44.44%) VLAN
5 12 (44.44%) Problem Management
5 12 (44.44%) Software Deployment
5 12 (44.44%) Configuration Management
5 12 (44.44%) MS Excel
5 12 (44.44%) Active Directory
6 11 (40.74%) CRM
6 11 (40.74%) MS Office
6 11 (40.74%) Microsoft
6 11 (40.74%) Change Management
6 11 (40.74%) Management Information System
6 11 (40.74%) VMware
7 10 (37.04%) MCP
8 9 (33.33%) SharePoint
8 9 (33.33%) SQL Server
8 9 (33.33%) IIS
8 9 (33.33%) ISDN
8 9 (33.33%) Terminal Services

ITSM
Top Related IT Skills in Bristol by Category

For the 6 months to 27 February 2015, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (33.33%) IIS
1 9 (33.33%) SharePoint
2 2 (7.41%) MS Exchange
2 2 (7.41%) Lync
2 2 (7.41%) Exchange Server 2010
Applications
1 12 (44.44%) MS Excel
2 11 (40.74%) MS Office
3 2 (7.41%) SPSS
Business Applications
1 9 (33.33%) Dynamics CRM
2 1 (3.70%) Remedy ITSM
Communications & Networking
1 13 (48.15%) VPN
1 13 (48.15%) MPLS
1 13 (48.15%) Firewall
2 12 (44.44%) VLAN
3 9 (33.33%) ISDN
4 2 (7.41%) LAN
4 2 (7.41%) VoIP
4 2 (7.41%) WAN
4 2 (7.41%) Wireless
4 2 (7.41%) Unified Communications
5 1 (3.70%) NAS
5 1 (3.70%) SAN
5 1 (3.70%) Internet
5 1 (3.70%) TCP/IP
Database & Business Intelligence
1 9 (33.33%) SQL Server
2 3 (11.11%) SQL Server Reporting Services
2 3 (11.11%) SQL Server Integration Services
Development Applications
1 3 (11.11%) Visual Studio
General
1 7 (25.93%) Legal
2 5 (18.52%) Finance
3 4 (14.81%) Law
4 1 (3.70%) Banking
Job Titles
1 17 (62.96%) Service Manager
2 15 (55.56%) Service Desk Manager
3 6 (22.22%) Analyst
4 3 (11.11%) IT Services Manager
4 3 (11.11%) MI Analyst
5 1 (3.70%) Senior Service Manager
5 1 (3.70%) Designer
5 1 (3.70%) Service Transition Manager
5 1 (3.70%) Network Support Engineer
5 1 (3.70%) Technical Manager
5 1 (3.70%) Network Support
5 1 (3.70%) Network Engineer
5 1 (3.70%) Systems Designer
5 1 (3.70%) Senior Manager
5 1 (3.70%) Network Designer
5 1 (3.70%) Support Engineer
5 1 (3.70%) Senior Analyst
5 1 (3.70%) Infrastructure Engineer
5 1 (3.70%) Security Analyst
5 1 (3.70%) Senior Security Analyst
Libraries, Frameworks & Software Standards
1 1 (3.70%) .NET
1 1 (3.70%) Middleware
Miscellaneous
1 15 (55.56%) Analytical Skills
2 11 (40.74%) Management Information System
3 3 (11.11%) Visualisation
4 1 (3.70%) Replication
4 1 (3.70%) CLARiiON
Operating Systems
1 15 (55.56%) Windows
2 2 (7.41%) Windows Server 2003
2 2 (7.41%) Windows Server 2008
2 2 (7.41%) Windows 7
2 2 (7.41%) Windows Server 2012
3 1 (3.70%) Linux
3 1 (3.70%) UNIX
Processes & Methodologies
1 27 (100.00%) ITIL
1 27 (100.00%) Service Management
2 13 (48.15%) Mentoring
2 13 (48.15%) Coaching
3 12 (44.44%) Software Deployment
3 12 (44.44%) Problem Management
3 12 (44.44%) Configuration Management
4 11 (40.74%) Change Management
4 11 (40.74%) CRM
5 5 (18.52%) Service Delivery
6 4 (14.81%) Incident Management
6 4 (14.81%) Numerical Analysis
7 3 (11.11%) Statistical Modelling
8 2 (7.41%) Software Asset Management
8 2 (7.41%) Software Licensing
8 2 (7.41%) Continuous Improvement
8 2 (7.41%) ITIL V3
8 2 (7.41%) Asset Management
8 2 (7.41%) Data Security
8 2 (7.41%) Project Management
Programming Languages
1 13 (48.15%) SQL
2 3 (11.11%) VBA
2 3 (11.11%) PHP
3 1 (3.70%) Java
Qualifications
1 13 (48.15%) Degree
2 10 (37.04%) MCP
3 2 (7.41%) SC Cleared
3 2 (7.41%) Security Cleared
4 1 (3.70%) VCP4
4 1 (3.70%) DV Cleared
4 1 (3.70%) CISSP
4 1 (3.70%) Microsoft Certification
4 1 (3.70%) ITIL Certification
4 1 (3.70%) GCIA
4 1 (3.70%) GCIH
4 1 (3.70%) MCITP
Quality Assurance & Compliance
1 21 (77.78%) SLA
2 3 (11.11%) ISO/IEC 27001
3 2 (7.41%) ISO 9001
System Software
1 12 (44.44%) Active Directory
2 9 (33.33%) Terminal Services
3 1 (3.70%) VMware Infrastructure
Systems Management
1 2 (7.41%) WSUS
1 2 (7.41%) SCCM
1 2 (7.41%) SCOM
2 1 (3.70%) Backup Exec
Vendors
1 11 (40.74%) Microsoft
1 11 (40.74%) VMware
2 2 (7.41%) CheckPoint
2 2 (7.41%) Avaya
3 1 (3.70%) Juniper
3 1 (3.70%) BMC
3 1 (3.70%) Dell
3 1 (3.70%) EMC
3 1 (3.70%) Remedy
3 1 (3.70%) BT
3 1 (3.70%) Cisco
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: Yesterday
Bristol
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 5 days ago
Bristol
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 5 days ago
Bristol, Avon
CGI
Salary: £60000 - £85000 per annum + excellent benefits
Posted: 11 days ago