The table below looks at the statistics for ITSM skills in IT jobs advertised for the Bristol region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 111 98 114
Rank change year-on-year
-13 +16
Permanent jobs citing ITSM 15 30 17
As % of all permanent IT jobs located in Bristol 0.87% 1.61% 0.93%
As % of the Processes & Methodologies category 0.98% 1.81% 1.09%
Number of salaries quoted 11 28 17
Median salary £44,000 £48,750 £39,500
Median salary % change year-on-year
-9.74% +23.41%
UK excluding London median salary £44,000 £42,250 £39,000
% change year-on-year
+4.14% +8.33%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1532 1659 1563
As % of all permanent IT jobs located in Bristol 88.61% 88.86% 85.50%
Number of salaries quoted 1333 1433 1292
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £30,000 £28,576
10% offered a salary of more than £67,500 £66,050 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Bristol

The demand trend of job ads across the Bristol region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Bristol region.

ITSM Salary Trend in Bristol

ITSM
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing ITSM across the Bristol region over the 3 months to 26 September 2016.

ITSM Salary Histogram in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 26 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region with a requirement for ITSM.

1 26 (76.47%) ITIL
1 26 (76.47%) Service Management
2 18 (52.94%) Windows
3 13 (38.24%) Unix
4 12 (35.29%) Incident Management
5 11 (32.35%) Service Design
6 10 (29.41%) Firewall
6 10 (29.41%) Linux
6 10 (29.41%) Java
7 9 (26.47%) SQL
7 9 (26.47%) TCP/IP
7 9 (26.47%) Internet
7 9 (26.47%) Management Information System
7 9 (26.47%) Finance
7 9 (26.47%) ISO/IEC 27001
8 8 (23.53%) FrontRange
8 8 (23.53%) SC Cleared
8 8 (23.53%) Security Cleared
8 8 (23.53%) Back Office
8 8 (23.53%) Banking
8 8 (23.53%) Microsoft
8 8 (23.53%) CISSP
8 8 (23.53%) Client/Server
8 8 (23.53%) Mentoring
8 8 (23.53%) Coaching
9 7 (20.59%) LogRhythm
9 7 (20.59%) Protective Monitoring
9 7 (20.59%) Security Architecture
9 7 (20.59%) ArcSight
9 7 (20.59%) SIEM

ITSM
Top Related IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.65%) OpenROAD
1 6 (17.65%) WebLogic
1 6 (17.65%) WebSphere
2 4 (11.76%) MS Exchange
3 1 (2.94%) Blackberry Enterprise Server
Applications
1 4 (11.76%) MS Office
Cloud Services
1 4 (11.76%) SaaS
2 1 (2.94%) IaaS
2 1 (2.94%) PaaS
Communications & Networking
1 10 (29.41%) Firewall
2 9 (26.47%) Internet
2 9 (26.47%) TCP/IP
3 7 (20.59%) DNS
4 6 (17.65%) Intranet
5 5 (14.71%) VPN
6 4 (11.76%) MPLS
6 4 (11.76%) SMTP
7 3 (8.82%) Broadband
7 3 (8.82%) DHCP
7 3 (8.82%) VoIP
7 3 (8.82%) WAN
8 2 (5.88%) Intrusion Detection
8 2 (5.88%) LAN
8 2 (5.88%) Network Security
8 2 (5.88%) VLAN
8 2 (5.88%) WLAN
9 1 (2.94%) IP Telephony
9 1 (2.94%) NetScreen
9 1 (2.94%) SAN
Database & Business Intelligence
1 6 (17.65%) RDBMS
1 6 (17.65%) Relational Database
1 6 (17.65%) SQL Server
General
1 9 (26.47%) Finance
2 8 (23.53%) Back Office
2 8 (23.53%) Banking
3 6 (17.65%) Telecoms
4 4 (11.76%) International Banking
5 2 (5.88%) Manufacturing
Job Titles
1 16 (47.06%) Analyst
2 8 (23.53%) Support Analyst
3 6 (17.65%) SQL Analyst
3 6 (17.65%) SQL Support Analyst
4 5 (14.71%) SOC Analyst
5 4 (11.76%) 1st/2nd Line Support
5 4 (11.76%) 1st/2nd Line Support Analyst
5 4 (11.76%) 2nd Line Support
5 4 (11.76%) 2nd Line Support Analyst
5 4 (11.76%) Applications Support
5 4 (11.76%) Applications Support Analyst
5 4 (11.76%) Graduate
5 4 (11.76%) Graduate Analyst
5 4 (11.76%) Graduate Support Analyst
5 4 (11.76%) Oracle Analyst
5 4 (11.76%) Oracle Support Analyst
5 4 (11.76%) Service Manager
6 3 (8.82%) Junior
6 3 (8.82%) Senior Analyst
7 2 (5.88%) Network Analyst
Miscellaneous
1 9 (26.47%) Management Information System
2 8 (23.53%) Client/Server
3 6 (17.65%) NHS
3 6 (17.65%) Video Conferencing
4 5 (14.71%) Analytical Skills
5 4 (11.76%) Statistics
5 4 (11.76%) Virtual Team
6 3 (8.82%) BYOD
7 2 (5.88%) Security Operations Centre
8 1 (2.94%) Blackberry
8 1 (2.94%) Fat Client
8 1 (2.94%) Thin Client
Operating Systems
1 18 (52.94%) Windows
2 13 (38.24%) Unix
3 10 (29.41%) Linux
4 1 (2.94%) OpenVMS
4 1 (2.94%) Solaris
4 1 (2.94%) Windows 7
4 1 (2.94%) Windows XP
Processes & Methodologies
1 26 (76.47%) ITIL
1 26 (76.47%) Service Management
2 12 (35.29%) Incident Management
3 11 (32.35%) Service Design
4 8 (23.53%) Coaching
4 8 (23.53%) Mentoring
5 7 (20.59%) Information Security
5 7 (20.59%) Protective Monitoring
5 7 (20.59%) Security Architecture
5 7 (20.59%) SIEM
6 6 (17.65%) Agile Software Development
6 6 (17.65%) Data Protection
6 6 (17.65%) PRINCE2
6 6 (17.65%) Programme Management
6 6 (17.65%) Service Delivery
7 4 (11.76%) Critical Success Factor
7 4 (11.76%) Financial Modelling
7 4 (11.76%) Line Management
7 4 (11.76%) Network Monitoring
7 4 (11.76%) Process Improvement
Programming Languages
1 10 (29.41%) Java
2 9 (26.47%) SQL
3 6 (17.65%) VB
4 1 (2.94%) C
Qualifications
1 8 (23.53%) CISSP
1 8 (23.53%) SC Cleared
1 8 (23.53%) Security Cleared
2 7 (20.59%) CREST Certified
2 7 (20.59%) DV Cleared
2 7 (20.59%) GCIA
2 7 (20.59%) GCIH
2 7 (20.59%) SANS
3 4 (11.76%) ISEB
4 2 (5.88%) CEH
4 2 (5.88%) Degree
4 2 (5.88%) ITIL Certification
4 2 (5.88%) OSCP
5 1 (2.94%) A+ Certification
5 1 (2.94%) CISA
5 1 (2.94%) CISM
5 1 (2.94%) ITIL Foundation Certificate
5 1 (2.94%) MCITP
5 1 (2.94%) Microsoft Certification
5 1 (2.94%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (26.47%) ISO/IEC 27001
2 7 (20.59%) SLA
3 4 (11.76%) PCI DSS
4 2 (5.88%) QA
System Software
1 4 (11.76%) Snort
2 3 (8.82%) Active Directory
2 3 (8.82%) VMware Infrastructure
3 1 (2.94%) Terminal Server
Systems Management
1 7 (20.59%) RSA enVision
2 3 (8.82%) AirWatch
2 3 (8.82%) SCCM
3 2 (5.88%) Host Intrusion Detection System
3 2 (5.88%) Network Intrusion Detection System
Vendors
1 8 (23.53%) FrontRange
1 8 (23.53%) Microsoft
2 7 (20.59%) ArcSight
2 7 (20.59%) LogRhythm
3 6 (17.65%) CA
3 6 (17.65%) Oracle
3 6 (17.65%) Sybase
4 4 (11.76%) Cadence
4 4 (11.76%) Splunk
5 3 (8.82%) VMware
6 2 (5.88%) Cisco
7 1 (2.94%) Avaya
7 1 (2.94%) BMC
7 1 (2.94%) Citrix
7 1 (2.94%) F5
7 1 (2.94%) NetApp