The table below looks at the statistics for ITSM skills in IT jobs advertised for the Bristol region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South West / Bristol
Rank 83 115 116
Rank change year-on-year
+32 +1
Permanent jobs citing ITSM 42 13 13
As % of all permanent IT jobs located in Bristol 2.56% 0.74% 0.66%
As % of the Processes & Methodologies category 2.78% 0.82% 0.76%
Number of salaries quoted 31 1 9
Median salary £44,000 £60,000 £39,500
Median salary % change year-on-year
-26.66% +51.89%
90% offered a salary of more than £42,500 £60,000 £30,000
10% offered a salary of more than £62,500 £60,000 £50,500
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1511 1592 1701
As % of all permanent IT jobs located in Bristol 92.25% 90.15% 87.01%
Number of salaries quoted 1197 1435 1372
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £70,000 £61,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Bristol

The demand trend of job ads across the Bristol region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Bristol region.

ITSM Salary Trend in Bristol

ITSM
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing ITSM across the Bristol region over the 3 months to 20 January 2017.

ITSM Salary Histogram in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 20 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region with a requirement for ITSM.

1 54 (96.43%) ITIL
2 49 (87.50%) Service Management
3 27 (48.21%) Service Design
4 23 (41.07%) PRINCE2
4 23 (41.07%) Programme Management
5 22 (39.29%) Agile Software Development
5 22 (39.29%) Data Protection
6 19 (33.93%) Microsoft
7 17 (30.36%) NHS
8 16 (28.57%) Video Conferencing
9 15 (26.79%) VMware
9 15 (26.79%) Finance
9 15 (26.79%) MS Office
10 14 (25.00%) Linux
11 13 (23.21%) SLA
11 13 (23.21%) Service Delivery
11 13 (23.21%) MS PowerPoint
12 11 (19.64%) Stakeholder Management
13 10 (17.86%) ISEB
13 10 (17.86%) Cadence
13 10 (17.86%) Statistics
13 10 (17.86%) Performance Management
13 10 (17.86%) SC Cleared
13 10 (17.86%) Security Cleared
13 10 (17.86%) Financial Modelling
13 10 (17.86%) Escalation Management
13 10 (17.86%) Contract Management
13 10 (17.86%) Mentoring
13 10 (17.86%) Critical Success Factor
14 9 (16.07%) Data Centre

ITSM
Top Related IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.71%) MS Exchange
2 3 (5.36%) Exchange Server 2010
2 3 (5.36%) SharePoint
3 1 (1.79%) Blackberry Enterprise Server
Applications
1 15 (26.79%) MS Office
2 13 (23.21%) MS PowerPoint
3 6 (10.71%) MS Excel
Cloud Services
1 9 (16.07%) IaaS
1 9 (16.07%) PaaS
2 7 (12.50%) Cloud Computing
3 1 (1.79%) Microsoft Azure
3 1 (1.79%) Office 365
Communications & Networking
1 9 (16.07%) DNS
1 9 (16.07%) Firewall
1 9 (16.07%) Internet
1 9 (16.07%) SAN
1 9 (16.07%) WAN
2 8 (14.29%) LAN
3 7 (12.50%) SMS
4 6 (10.71%) DHCP
4 6 (10.71%) Intrusion Detection
4 6 (10.71%) Network Security
4 6 (10.71%) TCP/IP
4 6 (10.71%) VLAN
4 6 (10.71%) WLAN
5 5 (8.93%) VoIP
6 3 (5.36%) Broadband
6 3 (5.36%) MPLS
6 3 (5.36%) SMTP
6 3 (5.36%) Unified Communications
6 3 (5.36%) VPN
6 3 (5.36%) Wireshark
Database & Business Intelligence
1 1 (1.79%) SQL Server
General
1 15 (26.79%) Finance
2 3 (5.36%) Telecoms
3 1 (1.79%) Advertising
3 1 (1.79%) Aerospace
3 1 (1.79%) Billing
3 1 (1.79%) Legal
3 1 (1.79%) Manufacturing
Job Titles
1 11 (19.64%) Service Manager
2 9 (16.07%) Architect
3 8 (14.29%) Delivery Manager
3 8 (14.29%) Services Delivery Manager
4 7 (12.50%) Enterprise Architect
4 7 (12.50%) Enterprise Solutions Architect
4 7 (12.50%) Solutions Architect
5 5 (8.93%) Analyst
6 4 (7.14%) Infrastructure Manager
7 3 (5.36%) Architecture Manager
7 3 (5.36%) Exchange Support
7 3 (5.36%) Identity Management Specialist
7 3 (5.36%) Infrastructure Specialist
7 3 (5.36%) Infrastructure Support
7 3 (5.36%) IT Security Specialist
7 3 (5.36%) Mobility Specialist
7 3 (5.36%) Network Support
7 3 (5.36%) Security Specialist
7 3 (5.36%) Senior Analyst
7 3 (5.36%) SOC Analyst
Libraries, Frameworks & Software Standards
1 7 (12.50%) Flash
2 3 (5.36%) .NET
Miscellaneous
1 17 (30.36%) NHS
2 16 (28.57%) Video Conferencing
3 10 (17.86%) Statistics
4 9 (16.07%) Data Centre
5 7 (12.50%) BYOD
6 5 (8.93%) Management Information System
7 4 (7.14%) Analytical Skills
8 3 (5.36%) Security Operations Centre
8 3 (5.36%) Virtual Team
9 2 (3.57%) Clustering
9 2 (3.57%) Driving Licence
10 1 (1.79%) Blackberry
10 1 (1.79%) Computer Science
10 1 (1.79%) Handset
10 1 (1.79%) PMI
Operating Systems
1 14 (25.00%) Linux
2 9 (16.07%) OpenVMS
2 9 (16.07%) Solaris
3 8 (14.29%) Unix
4 7 (12.50%) Windows
5 1 (1.79%) Windows 8
5 1 (1.79%) Windows Phone
5 1 (1.79%) Windows Server
Processes & Methodologies
1 54 (96.43%) ITIL
2 49 (87.50%) Service Management
3 27 (48.21%) Service Design
4 23 (41.07%) PRINCE2
4 23 (41.07%) Programme Management
5 22 (39.29%) Agile Software Development
5 22 (39.29%) Data Protection
6 13 (23.21%) Service Delivery
7 11 (19.64%) Stakeholder Management
8 10 (17.86%) Contract Management
8 10 (17.86%) Critical Success Factor
8 10 (17.86%) Escalation Management
8 10 (17.86%) Financial Modelling
8 10 (17.86%) Mentoring
8 10 (17.86%) Performance Management
9 7 (12.50%) Business Development
9 7 (12.50%) MODAF
9 7 (12.50%) Patch Management
9 7 (12.50%) Stakeholder Engagement
9 7 (12.50%) TOGAF
Programming Languages
1 4 (7.14%) SQL
2 3 (5.36%) Java
3 1 (1.79%) C
Qualifications
1 10 (17.86%) ISEB
1 10 (17.86%) SC Cleared
1 10 (17.86%) Security Cleared
2 7 (12.50%) Degree
3 5 (8.93%) ITIL Certification
4 3 (5.36%) CISSP
4 3 (5.36%) DV Cleared
4 3 (5.36%) GCIA
4 3 (5.36%) GCIH
4 3 (5.36%) GIAC
4 3 (5.36%) MCITP
4 3 (5.36%) Microsoft Certification
4 3 (5.36%) SANS
5 1 (1.79%) DBS Check
5 1 (1.79%) ITIL Foundation Certificate
5 1 (1.79%) PMI Certification
5 1 (1.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (23.21%) SLA
2 7 (12.50%) COBIT
3 5 (8.93%) ISO/IEC 27001
4 2 (3.57%) PCI DSS
5 1 (1.79%) ISO 9001
System Software
1 7 (12.50%) Active Directory
2 4 (7.14%) VMware Infrastructure
3 3 (5.36%) Snort
4 1 (1.79%) vSphere
Systems Management
1 7 (12.50%) AirWatch
1 7 (12.50%) SCCM
2 3 (5.36%) Nmap
Vendors
1 19 (33.93%) Microsoft
2 15 (26.79%) VMware
3 10 (17.86%) Cadence
4 9 (16.07%) NetApp
5 3 (5.36%) ArcSight
5 3 (5.36%) Avaya
5 3 (5.36%) FireEye
5 3 (5.36%) LogRhythm
6 1 (1.79%) Cisco
6 1 (1.79%) Civica
6 1 (1.79%) F5
6 1 (1.79%) Mitel
6 1 (1.79%) Red Box