The table below looks at the statistics for ITSM skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 119 104 99
Rank change year-on-year
-15 -5
Permanent jobs citing ITSM 8 18 19
As % of all permanent IT jobs located in Bristol 0.41% 1.05% 1.13%
As % of the Processes & Methodologies category 0.49% 1.22% 1.45%
Number of salaries quoted 6 18 19
Average salary £41,500 £51,000 £35,000
Average salary % change year-on-year
-18.62% +45.71%
90% offered a salary of more than £34,750 £27,500 £32,500
10% offered a salary of more than £55,000 £51,000 £53,500
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1639 1475 1307
As % of all permanent IT jobs located in Bristol 84.09% 86.16% 77.75%
Number of salaries quoted 1338 1209 1138
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £28,500 £26,250
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Bristol region.

ITSM Salary Trend in Bristol

ITSM
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing ITSM across the Bristol region over the 3 months to 30 January 2015.

ITSM Salary Histogram in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 30 January 2015, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 28 (100.00%) ITIL
2 26 (92.86%) Service Management
3 19 (67.86%) SLA
4 18 (64.29%) Windows
5 16 (57.14%) Degree
6 15 (53.57%) Problem Management
6 15 (53.57%) Analytical Skills
6 15 (53.57%) SQL
6 15 (53.57%) Firewall
6 15 (53.57%) Management Information System
7 14 (50.00%) MPLS
7 14 (50.00%) VPN
7 14 (50.00%) MS Excel
7 14 (50.00%) CRM
7 14 (50.00%) Mentoring
7 14 (50.00%) Coaching
8 13 (46.43%) Software Deployment
8 13 (46.43%) VLAN
8 13 (46.43%) VMware
8 13 (46.43%) Microsoft
8 13 (46.43%) Active Directory
8 13 (46.43%) SQL Server
8 13 (46.43%) MS Office
8 13 (46.43%) Configuration Management
9 11 (39.29%) Change Management
9 11 (39.29%) Terminal Services
9 11 (39.29%) IIS
9 11 (39.29%) MCP
9 11 (39.29%) SharePoint
9 11 (39.29%) ISDN

ITSM
Top Related IT Skills in Bristol by Category

For the 6 months to 30 January 2015, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 11 (39.29%) IIS
1 11 (39.29%) SharePoint
2 2 (7.14%) WebLogic
2 2 (7.14%) MS Exchange
2 2 (7.14%) OpenROAD
2 2 (7.14%) WebSphere
2 2 (7.14%) Lync
2 2 (7.14%) Exchange Server 2010
Applications
1 14 (50.00%) MS Excel
2 13 (46.43%) MS Office
Business Applications
1 11 (39.29%) Dynamics CRM
2 1 (3.57%) Remedy ITSM
Communications & Networking
1 15 (53.57%) Firewall
2 14 (50.00%) MPLS
2 14 (50.00%) VPN
3 13 (46.43%) VLAN
4 11 (39.29%) ISDN
5 2 (7.14%) LAN
5 2 (7.14%) VoIP
5 2 (7.14%) WAN
5 2 (7.14%) Wireless
5 2 (7.14%) Intranet
5 2 (7.14%) Unified Communications
6 1 (3.57%) NAS
6 1 (3.57%) SAN
6 1 (3.57%) Internet
6 1 (3.57%) TCP/IP
Database & Business Intelligence
1 13 (46.43%) SQL Server
2 2 (7.14%) RDBMS
2 2 (7.14%) Relational Database
3 1 (3.57%) SQL Server Integration Services
3 1 (3.57%) SQL Server Reporting Services
Development Applications
1 1 (3.57%) Visual Studio
General
1 5 (17.86%) Legal
2 4 (14.29%) Law
3 3 (10.71%) Banking
3 3 (10.71%) Finance
4 2 (7.14%) Back Office
4 2 (7.14%) International Banking
Job Titles
1 20 (71.43%) Service Manager
2 17 (60.71%) Service Desk Manager
3 4 (14.29%) Analyst
4 3 (10.71%) IT Services Manager
5 2 (7.14%) Applications Support
5 2 (7.14%) Support Analyst
5 2 (7.14%) Applications Support Analyst
6 1 (3.57%) Service Transition Manager
6 1 (3.57%) Designer
6 1 (3.57%) Solutions Consultant
6 1 (3.57%) Senior Service Manager
6 1 (3.57%) MI Analyst
6 1 (3.57%) Network Support Engineer
6 1 (3.57%) Technical Manager
6 1 (3.57%) Network Support
6 1 (3.57%) Senior Analyst
6 1 (3.57%) Infrastructure Engineer
6 1 (3.57%) Security Analyst
6 1 (3.57%) Transition Manager
6 1 (3.57%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 1 (3.57%) Middleware
1 1 (3.57%) .NET
Miscellaneous
1 15 (53.57%) Analytical Skills
1 15 (53.57%) Management Information System
2 2 (7.14%) Client/Server
3 1 (3.57%) Visualisation
3 1 (3.57%) Mathematics
3 1 (3.57%) Computer Science
3 1 (3.57%) CLARiiON
3 1 (3.57%) Replication
Operating Systems
1 18 (64.29%) Windows
2 3 (10.71%) UNIX
3 2 (7.14%) Windows Server 2003
3 2 (7.14%) Windows Server 2008
3 2 (7.14%) Windows 7
3 2 (7.14%) Windows Server 2012
4 1 (3.57%) Linux
Processes & Methodologies
1 28 (100.00%) ITIL
2 26 (92.86%) Service Management
3 15 (53.57%) Problem Management
4 14 (50.00%) CRM
4 14 (50.00%) Mentoring
4 14 (50.00%) Coaching
5 13 (46.43%) Software Deployment
5 13 (46.43%) Configuration Management
6 11 (39.29%) Change Management
7 6 (21.43%) Incident Management
8 4 (14.29%) Service Delivery
8 4 (14.29%) Numerical Analysis
9 3 (10.71%) Project Management
10 2 (7.14%) PRINCE2
10 2 (7.14%) Asset Management
11 1 (3.57%) ITIL V3
11 1 (3.57%) SIEM
11 1 (3.57%) Statistical Modelling
11 1 (3.57%) Transition Management
11 1 (3.57%) Protective Monitoring
Programming Languages
1 15 (53.57%) SQL
2 3 (10.71%) Java
3 2 (7.14%) VB
4 1 (3.57%) VBA
4 1 (3.57%) PHP
Qualifications
1 16 (57.14%) Degree
2 11 (39.29%) MCP
3 2 (7.14%) SC Cleared
3 2 (7.14%) Security Cleared
4 1 (3.57%) DV Cleared
4 1 (3.57%) MCITP
4 1 (3.57%) GCIA
4 1 (3.57%) GCIH
4 1 (3.57%) CISSP
4 1 (3.57%) Microsoft Certification
4 1 (3.57%) ITIL Certification
Quality Assurance & Compliance
1 19 (67.86%) SLA
2 2 (7.14%) QA
3 1 (3.57%) ISO/IEC 27001
System Software
1 13 (46.43%) Active Directory
2 11 (39.29%) Terminal Services
3 1 (3.57%) VMware Infrastructure
Systems Management
1 2 (7.14%) WSUS
1 2 (7.14%) SCCM
1 2 (7.14%) SCOM
2 1 (3.57%) Backup Exec
Vendors
1 13 (46.43%) VMware
1 13 (46.43%) Microsoft
2 2 (7.14%) Sybase
2 2 (7.14%) Oracle
2 2 (7.14%) CA
2 2 (7.14%) CheckPoint
2 2 (7.14%) Avaya
2 2 (7.14%) FrontRange
3 1 (3.57%) Juniper
3 1 (3.57%) BMC
3 1 (3.57%) Remedy
3 1 (3.57%) BT
3 1 (3.57%) Cisco
3 1 (3.57%) Dell
3 1 (3.57%) EMC
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 4 days ago