The table below looks at the statistics for ITSM skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 113 98 126
Rank change year-on-year
-15 +28
Permanent jobs citing ITSM 11 22 7
As % of all permanent IT jobs located in Bristol 0.57% 1.24% 0.40%
As % of the Processes & Methodologies category 0.70% 1.44% 0.50%
Number of salaries quoted 9 22 5
Average salary £40,000 £51,000 £35,000
Average salary % change year-on-year
-21.56% +45.71%
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1562 1523 1412
As % of all permanent IT jobs located in Bristol 81.40% 85.66% 79.91%
Number of salaries quoted 1310 1225 1231
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £53,000 £57,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

ITSM
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Bristol region.

ITSM Salary Trend in Bristol

ITSM
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing ITSM across the Bristol region over the 3 months to 27 March 2015.

ITSM Salary Histogram in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 27 March 2015, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 26 (100.00%) ITIL
1 26 (100.00%) Service Management
2 18 (69.23%) SLA
3 11 (42.31%) Analytical Skills
3 11 (42.31%) Windows
4 10 (38.46%) Mentoring
4 10 (38.46%) Coaching
5 9 (34.62%) Software Deployment
5 9 (34.62%) VLAN
5 9 (34.62%) Degree
5 9 (34.62%) Problem Management
5 9 (34.62%) Active Directory
5 9 (34.62%) MS Office
5 9 (34.62%) VPN
5 9 (34.62%) MPLS
5 9 (34.62%) Configuration Management
6 8 (30.77%) Microsoft
6 8 (30.77%) Firewall
6 8 (30.77%) Management Information System
6 8 (30.77%) SQL
6 8 (30.77%) MS Excel
6 8 (30.77%) VMware
7 7 (26.92%) Legal
7 7 (26.92%) CRM
7 7 (26.92%) MCP
7 7 (26.92%) Change Management
7 7 (26.92%) Terminal Services
8 6 (23.08%) Service Delivery
9 5 (19.23%) SharePoint
9 5 (19.23%) SQL Server

ITSM
Top Related IT Skills in Bristol by Category

For the 6 months to 27 March 2015, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) IIS
1 5 (19.23%) SharePoint
2 3 (11.54%) Lync
3 1 (3.85%) Exchange Server 2010
3 1 (3.85%) MS Exchange
Applications
1 9 (34.62%) MS Office
2 8 (30.77%) MS Excel
3 2 (7.69%) SPSS
Business Applications
1 5 (19.23%) Dynamics CRM
2 1 (3.85%) Remedy ITSM
Cloud Services
1 2 (7.69%) Office 365
Communications & Networking
1 9 (34.62%) VPN
1 9 (34.62%) MPLS
1 9 (34.62%) VLAN
2 8 (30.77%) Firewall
3 5 (19.23%) ISDN
4 1 (3.85%) LAN
4 1 (3.85%) VoIP
4 1 (3.85%) WAN
4 1 (3.85%) TCP/IP
4 1 (3.85%) Wireless
4 1 (3.85%) Internet
4 1 (3.85%) Unified Communications
Database & Business Intelligence
1 5 (19.23%) SQL Server
2 3 (11.54%) SQL Server Reporting Services
2 3 (11.54%) SQL Server Integration Services
Development Applications
1 3 (11.54%) Visual Studio
General
1 7 (26.92%) Legal
2 4 (15.38%) Finance
2 4 (15.38%) Law
3 1 (3.85%) Banking
Job Titles
1 13 (50.00%) Service Manager
2 11 (42.31%) Service Desk Manager
3 6 (23.08%) Analyst
4 3 (11.54%) IT Services Manager
4 3 (11.54%) MI Analyst
5 2 (7.69%) Technical Manager
5 2 (7.69%) Solutions Architect
5 2 (7.69%) Architect
6 1 (3.85%) Senior Manager
6 1 (3.85%) Network Designer
6 1 (3.85%) Technical Support
6 1 (3.85%) Senior Analyst
6 1 (3.85%) Infrastructure Engineer
6 1 (3.85%) Security Analyst
6 1 (3.85%) Systems Designer
6 1 (3.85%) Technical Support Manager
6 1 (3.85%) Support Manager
6 1 (3.85%) Senior Security Analyst
6 1 (3.85%) Transition Manager
6 1 (3.85%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 2 (7.69%) CGI
2 1 (3.85%) .NET
Miscellaneous
1 11 (42.31%) Analytical Skills
2 8 (30.77%) Management Information System
3 3 (11.54%) Visualisation
4 2 (7.69%) GIS
Operating Systems
1 11 (42.31%) Windows
2 1 (3.85%) Linux
2 1 (3.85%) Windows Server 2003
2 1 (3.85%) Windows Server 2008
2 1 (3.85%) Windows 7
2 1 (3.85%) Windows Server 2012
2 1 (3.85%) UNIX
Processes & Methodologies
1 26 (100.00%) ITIL
1 26 (100.00%) Service Management
2 10 (38.46%) Mentoring
2 10 (38.46%) Coaching
3 9 (34.62%) Software Deployment
3 9 (34.62%) Problem Management
3 9 (34.62%) Configuration Management
4 7 (26.92%) CRM
4 7 (26.92%) Change Management
5 6 (23.08%) Service Delivery
6 4 (15.38%) Incident Management
6 4 (15.38%) Numerical Analysis
7 3 (11.54%) Statistical Modelling
8 2 (7.69%) Continuous Improvement
8 2 (7.69%) ITIL V3
8 2 (7.69%) Software Asset Management
8 2 (7.69%) Software Licensing
8 2 (7.69%) Technical Architecture
8 2 (7.69%) Business Development
8 2 (7.69%) Asset Management
Programming Languages
1 8 (30.77%) SQL
2 3 (11.54%) VBA
2 3 (11.54%) PHP
3 1 (3.85%) Java
Qualifications
1 9 (34.62%) Degree
2 7 (26.92%) MCP
3 4 (15.38%) SC Cleared
3 4 (15.38%) Security Cleared
4 1 (3.85%) DV Cleared
4 1 (3.85%) CISSP
4 1 (3.85%) ITIL Certification
4 1 (3.85%) GCIA
4 1 (3.85%) GCIH
Quality Assurance & Compliance
1 18 (69.23%) SLA
2 3 (11.54%) ISO/IEC 27001
3 2 (7.69%) ISO 9001
System Software
1 9 (34.62%) Active Directory
2 7 (26.92%) Terminal Services
3 2 (7.69%) VMware Infrastructure
3 2 (7.69%) XenApp
3 2 (7.69%) XenDesktop
Systems Management
1 3 (11.54%) SCCM
2 1 (3.85%) SCOM
2 1 (3.85%) WSUS
Vendors
1 8 (30.77%) Microsoft
1 8 (30.77%) VMware
2 2 (7.69%) Computacenter
2 2 (7.69%) Dell
2 2 (7.69%) Citrix
3 1 (3.85%) Avaya
3 1 (3.85%) Juniper
3 1 (3.85%) BMC
3 1 (3.85%) CheckPoint
3 1 (3.85%) Remedy
3 1 (3.85%) BT
3 1 (3.85%) Cisco
Bristol, Avon
Connectus
Salary: £35000 - £45000 per annum
Posted: 5 days ago
Bristol, Avon
Harvey Nash plc
Salary: £50000 - £65000 per annum + Great Package
Posted: 5 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 20 days ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 24 days ago