The table below looks at the statistics for ITSM skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 116 121 106
Rank change year-on-year
+5 -15
Permanent jobs citing ITSM 15 15 17
As % of all permanent IT jobs located in Bristol 0.75% 0.78% 1.00%
As % of the Processes & Methodologies category 0.90% 0.91% 1.31%
Number of salaries quoted 11 15 15
Average salary £39,500 £51,000 £35,000
Average salary % change year-on-year
-22.54% +45.71%
90% offered a salary of more than £30,000 £25,400 £32,500
10% offered a salary of more than £47,500 £51,000 £55,500
UK excluding London average salary £38,750 £45,000 £42,500
% change year-on-year
-13.88% +5.88%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1666 1651 1297
As % of all permanent IT jobs located in Bristol 83.80% 86.30% 76.12%
Number of salaries quoted 1334 1361 1101
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £28,500 £27,000
10% offered a salary of more than £67,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Bristol region.

ITSM Salary Trend in Bristol

ITSM
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing ITSM across the Bristol region over the 3 months to 29 December 2014.

ITSM Salary Histogram in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 29 December 2014, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 31 (100.00%) ITIL
2 29 (93.55%) Service Management
3 21 (67.74%) SLA
4 18 (58.06%) Windows
5 17 (54.84%) CRM
6 16 (51.61%) Degree
7 15 (48.39%) VMware
7 15 (48.39%) Problem Management
7 15 (48.39%) Analytical Skills
7 15 (48.39%) VPN
7 15 (48.39%) SQL
7 15 (48.39%) Firewall
8 14 (45.16%) Management Information System
8 14 (45.16%) MPLS
8 14 (45.16%) SQL Server
8 14 (45.16%) MS Excel
9 13 (41.94%) MS Office
9 13 (41.94%) Microsoft
9 13 (41.94%) Active Directory
9 13 (41.94%) Configuration Management
9 13 (41.94%) Mentoring
9 13 (41.94%) Coaching
9 13 (41.94%) Software Deployment
9 13 (41.94%) VLAN
10 12 (38.71%) IIS
11 11 (35.48%) MCP
11 11 (35.48%) SharePoint
11 11 (35.48%) ISDN
11 11 (35.48%) Change Management
11 11 (35.48%) Terminal Services

ITSM
Top Related IT Skills in Bristol by Category

For the 6 months to 29 December 2014, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 12 (38.71%) IIS
2 11 (35.48%) SharePoint
3 2 (6.45%) MS Exchange
3 2 (6.45%) OpenROAD
3 2 (6.45%) WebSphere
3 2 (6.45%) Lync
3 2 (6.45%) Exchange Server 2010
3 2 (6.45%) WebLogic
4 1 (3.23%) Tomcat
Applications
1 14 (45.16%) MS Excel
2 13 (41.94%) MS Office
Business Applications
1 11 (35.48%) Dynamics CRM
2 1 (3.23%) Remedy ITSM
Communications & Networking
1 15 (48.39%) VPN
1 15 (48.39%) Firewall
2 14 (45.16%) MPLS
3 13 (41.94%) VLAN
4 11 (35.48%) ISDN
5 2 (6.45%) LAN
5 2 (6.45%) VoIP
5 2 (6.45%) WAN
5 2 (6.45%) SAN
5 2 (6.45%) Intranet
5 2 (6.45%) NAS
5 2 (6.45%) Unified Communications
5 2 (6.45%) Wireless
6 1 (3.23%) LDAP
6 1 (3.23%) DNS
6 1 (3.23%) DHCP
Database & Business Intelligence
1 14 (45.16%) SQL Server
2 3 (9.68%) Relational Database
3 2 (6.45%) RDBMS
4 1 (3.23%) PostgreSQL
General
1 4 (12.90%) Legal
2 3 (9.68%) Banking
2 3 (9.68%) Law
3 2 (6.45%) International Banking
3 2 (6.45%) Back Office
3 2 (6.45%) Finance
Job Titles
1 23 (74.19%) Service Manager
2 17 (54.84%) Service Desk Manager
3 4 (12.90%) Operations Manager
4 3 (9.68%) IT Services Manager
5 2 (6.45%) Technical Manager
5 2 (6.45%) Customer Services Manager
5 2 (6.45%) Applications Support Analyst
5 2 (6.45%) Technical Services Manager
5 2 (6.45%) Technical Operations Manager
5 2 (6.45%) Analyst
5 2 (6.45%) Support Analyst
5 2 (6.45%) Applications Support
6 1 (3.23%) Architect
6 1 (3.23%) Support Engineer
6 1 (3.23%) Consultant
6 1 (3.23%) Network Engineer
6 1 (3.23%) Systems Designer
6 1 (3.23%) Solutions Architect
6 1 (3.23%) Senior Manager
6 1 (3.23%) Network Designer
Libraries, Frameworks & Software Standards
1 2 (6.45%) Middleware
Miscellaneous
1 15 (48.39%) Analytical Skills
2 14 (45.16%) Management Information System
3 2 (6.45%) Client/Server
3 2 (6.45%) Computer Science
4 1 (3.23%) Replication
4 1 (3.23%) CLARiiON
4 1 (3.23%) Mathematics
Operating Systems
1 18 (58.06%) Windows
2 4 (12.90%) UNIX
3 2 (6.45%) Linux
3 2 (6.45%) Windows Server 2003
3 2 (6.45%) Windows Server 2008
3 2 (6.45%) Windows 7
3 2 (6.45%) Windows Server 2012
Processes & Methodologies
1 31 (100.00%) ITIL
2 29 (93.55%) Service Management
3 17 (54.84%) CRM
4 15 (48.39%) Problem Management
5 13 (41.94%) Configuration Management
5 13 (41.94%) Software Deployment
5 13 (41.94%) Mentoring
5 13 (41.94%) Coaching
6 11 (35.48%) Change Management
7 7 (22.58%) Service Delivery
8 6 (19.35%) Incident Management
9 4 (12.90%) Numerical Analysis
9 4 (12.90%) ITIL V3
10 3 (9.68%) Project Management
11 2 (6.45%) PRINCE2
11 2 (6.45%) Asset Management
12 1 (3.23%) TOGAF
12 1 (3.23%) Document Management
12 1 (3.23%) Enterprise Architecture
12 1 (3.23%) Operations Management
Programming Languages
1 15 (48.39%) SQL
2 2 (6.45%) VB
2 2 (6.45%) Java
Qualifications
1 16 (51.61%) Degree
2 11 (35.48%) MCP
3 1 (3.23%) Microsoft Certification
3 1 (3.23%) ITIL Certification
3 1 (3.23%) MCITP
3 1 (3.23%) SC Cleared
3 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 21 (67.74%) SLA
2 3 (9.68%) QA
3 1 (3.23%) COBIT
System Software
1 13 (41.94%) Active Directory
2 11 (35.48%) Terminal Services
3 1 (3.23%) VMware Infrastructure
Systems Management
1 2 (6.45%) WSUS
1 2 (6.45%) SCCM
1 2 (6.45%) SCOM
2 1 (3.23%) Puppet
2 1 (3.23%) Vagrant
2 1 (3.23%) Opscode Chef
2 1 (3.23%) Backup Exec
Vendors
1 15 (48.39%) VMware
2 13 (41.94%) Microsoft
3 3 (9.68%) Oracle
4 2 (6.45%) Sybase
4 2 (6.45%) CA
4 2 (6.45%) CheckPoint
4 2 (6.45%) FrontRange
4 2 (6.45%) Avaya
5 1 (3.23%) Juniper
5 1 (3.23%) BMC
5 1 (3.23%) Remedy
5 1 (3.23%) BT
5 1 (3.23%) Cisco
5 1 (3.23%) Dell
5 1 (3.23%) EMC
Bristol, Avon
Boeing
Salary: Competitive
Posted: 16 days ago