The table below looks at the statistics for ITSM skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 111 112 98
Rank change year-on-year
+1 -14
Permanent jobs citing ITSM 16 7 7
As % of all permanent IT jobs located in Bristol 0.87% 0.44% 0.44%
As % of the Processes & Methodologies category 1.04% 0.53% 0.56%
Number of salaries quoted 16 7 3
Average salary £36,750 £51,000 £37,500
Average salary % change year-on-year
-27.94% +36.00%
UK excluding London average salary £39,500 £40,000 £40,000
% change year-on-year
-1.25% -
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1541 1317 1244
As % of all permanent IT jobs located in Bristol 83.66% 83.51% 77.80%
Number of salaries quoted 1267 1157 1074
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £28,500 £26,250 £27,500
10% offered a salary of more than £67,500 £60,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Bristol region.

ITSM Salary Trend in Bristol

ITSM
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing ITSM across the Bristol region over the 3 months to 23 September 2014.

ITSM Salary Histogram in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 23 September 2014, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 28 (84.85%) Service Management
2 23 (69.70%) ITIL
3 12 (36.36%) CRM
3 12 (36.36%) SLA
4 11 (33.33%) Windows
4 11 (33.33%) SQL
4 11 (33.33%) Service Delivery
4 11 (33.33%) VMware
4 11 (33.33%) Mentoring
5 10 (30.30%) SQL Server
6 9 (27.27%) VPN
7 8 (24.24%) IIS
7 8 (24.24%) Management Information System
7 8 (24.24%) Finance
7 8 (24.24%) Degree
8 7 (21.21%) Problem Management
8 7 (21.21%) ITIL V3
8 7 (21.21%) UNIX
9 6 (18.18%) Microsoft
9 6 (18.18%) Firewall
9 6 (18.18%) CISA
9 6 (18.18%) CISSP
9 6 (18.18%) MPLS
9 6 (18.18%) BCP
9 6 (18.18%) Business Continuity Planning
9 6 (18.18%) Business Continuity
10 5 (15.15%) Dynamics CRM
10 5 (15.15%) Relational Database
10 5 (15.15%) Software Deployment
10 5 (15.15%) VLAN

ITSM
Top Related IT Skills in Bristol by Category

For the 6 months to 23 September 2014, IT jobs across the Bristol region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (24.24%) IIS
2 5 (15.15%) SharePoint
3 3 (9.09%) Tomcat
4 2 (6.06%) OpenROAD
4 2 (6.06%) WebSphere
4 2 (6.06%) WebLogic
5 1 (3.03%) Lync
5 1 (3.03%) Exchange Server 2010
5 1 (3.03%) MS Exchange
Applications
1 5 (15.15%) MS Office
1 5 (15.15%) MS Excel
Business Applications
1 5 (15.15%) Dynamics CRM
Communications & Networking
1 9 (27.27%) VPN
2 6 (18.18%) MPLS
2 6 (18.18%) Firewall
3 5 (15.15%) VLAN
3 5 (15.15%) ISDN
4 4 (12.12%) NAS
4 4 (12.12%) SAN
5 3 (9.09%) DNS
5 3 (9.09%) LDAP
5 3 (9.09%) DHCP
6 2 (6.06%) Intranet
7 1 (3.03%) Wireless
7 1 (3.03%) Unified Communications
7 1 (3.03%) LAN
7 1 (3.03%) VoIP
7 1 (3.03%) WAN
Database & Business Intelligence
1 10 (30.30%) SQL Server
2 5 (15.15%) Relational Database
3 3 (9.09%) PostgreSQL
4 2 (6.06%) RDBMS
General
1 8 (24.24%) Finance
2 2 (6.06%) Banking
2 2 (6.06%) International Banking
2 2 (6.06%) Back Office
Job Titles
1 13 (39.39%) Service Manager
2 6 (18.18%) IT Risk Manager
2 6 (18.18%) Audit Manager
2 6 (18.18%) Risk Manager
2 6 (18.18%) IT Audit Manager
3 5 (15.15%) Service Desk Manager
4 4 (12.12%) Operations Manager
5 3 (9.09%) Solutions Architect
5 3 (9.09%) Architect
5 3 (9.09%) ITIL Manager
5 3 (9.09%) ITIL Service Manager
5 3 (9.09%) Operations Engineer
5 3 (9.09%) Senior Operations Engineer
6 2 (6.06%) Customer Services Manager
6 2 (6.06%) Technical Services Manager
6 2 (6.06%) Technical Operations Manager
6 2 (6.06%) Analyst
6 2 (6.06%) Consultant
6 2 (6.06%) Support Analyst
6 2 (6.06%) Applications Support
Libraries, Frameworks & Software Standards
1 4 (12.12%) Middleware
Miscellaneous
1 8 (24.24%) Management Information System
2 5 (15.15%) Analytical Skills
3 4 (12.12%) Computer Science
4 2 (6.06%) Client/Server
4 2 (6.06%) GIS
5 1 (3.03%) Enterprise Software
5 1 (3.03%) Replication
5 1 (3.03%) CLARiiON
5 1 (3.03%) Mathematics
Operating Systems
1 11 (33.33%) Windows
2 7 (21.21%) UNIX
3 5 (15.15%) Linux
4 1 (3.03%) Windows Server 2003
4 1 (3.03%) Windows Server 2008
4 1 (3.03%) Windows 7
4 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 28 (84.85%) Service Management
2 23 (69.70%) ITIL
3 12 (36.36%) CRM
4 11 (33.33%) Service Delivery
4 11 (33.33%) Mentoring
5 7 (21.21%) Problem Management
5 7 (21.21%) ITIL V3
6 6 (18.18%) Business Continuity Planning
6 6 (18.18%) BCP
6 6 (18.18%) Business Continuity
7 5 (15.15%) Configuration Management
7 5 (15.15%) Change Management
7 5 (15.15%) Coaching
7 5 (15.15%) Software Deployment
8 3 (9.09%) Continuous Improvement
8 3 (9.09%) DevOps
8 3 (9.09%) Agile Software Development
8 3 (9.09%) Asset Management
8 3 (9.09%) TOGAF
9 2 (6.06%) Incident Management
Programming Languages
1 11 (33.33%) SQL
2 2 (6.06%) VB
2 2 (6.06%) Java
Qualifications
1 8 (24.24%) Degree
2 6 (18.18%) CISA
2 6 (18.18%) CISSP
3 5 (15.15%) MCP
4 2 (6.06%) ITIL Certification
5 1 (3.03%) Microsoft Certification
5 1 (3.03%) MCITP
Quality Assurance & Compliance
1 12 (36.36%) SLA
2 4 (12.12%) QA
3 3 (9.09%) COBIT
System Software
1 5 (15.15%) Active Directory
1 5 (15.15%) Terminal Services
2 1 (3.03%) VMware Infrastructure
Systems Management
1 3 (9.09%) Puppet
1 3 (9.09%) Vagrant
1 3 (9.09%) Opscode Chef
2 1 (3.03%) Backup Exec
2 1 (3.03%) WSUS
2 1 (3.03%) SCCM
2 1 (3.03%) SCOM
Vendors
1 11 (33.33%) VMware
2 6 (18.18%) Microsoft
3 5 (15.15%) Oracle
4 3 (9.09%) CA
4 3 (9.09%) FrontRange
5 2 (6.06%) Sybase
6 1 (3.03%) IBM
6 1 (3.03%) CheckPoint
6 1 (3.03%) HP
6 1 (3.03%) Dell
6 1 (3.03%) EMC
6 1 (3.03%) Avaya
6 1 (3.03%) BMC
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £24000 - £28000 per annum + Good Benefits Package
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 6 days ago