The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 82 95 72
Rank change year-on-year
+13 -23
Permanent jobs citing Service Delivery 50 42 49
As % of all permanent IT jobs located in Bristol 2.52% 2.16% 2.88%
As % of the Processes & Methodologies category 3.02% 2.50% 3.79%
Number of salaries quoted 25 37 39
Average salary £38,750 £52,000 £35,000
Average salary % change year-on-year
-25.48% +48.57%
90% offered a salary of more than £27,200 £27,500 £22,000
10% offered a salary of more than £64,000 £61,000 £60,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1656 1678 1293
As % of all permanent IT jobs located in Bristol 83.59% 86.14% 76.01%
Number of salaries quoted 1322 1386 1098
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £28,500 £27,000
10% offered a salary of more than £70,000 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Bristol

Service Delivery
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Bristol region.

Service Delivery Salary Trend in Bristol

Service Delivery
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Service Delivery across the Bristol region over the 3 months to 19 December 2014.

Service Delivery Salary Histogram in Bristol

Service Delivery
Top 30 Related IT Skills in Bristol

For the 6 months to 19 December 2014, IT jobs across the Bristol region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 45 (43.69%) ITIL
2 34 (33.01%) Legal
3 27 (26.21%) SLA
4 22 (21.36%) Service Management
5 21 (20.39%) IBM
6 20 (19.42%) Windows
7 19 (18.45%) TOGAF
8 18 (17.48%) Asset Management
8 18 (17.48%) Matrix Management
8 18 (17.48%) UML
9 17 (16.50%) Use Case
9 17 (16.50%) BPMN
9 17 (16.50%) Supply Chain Management
9 17 (16.50%) Military
10 16 (15.53%) Continuous Improvement
11 14 (13.59%) Incident Management
12 13 (12.62%) Finance
12 13 (12.62%) Management Information System
13 12 (11.65%) Active Directory
13 12 (11.65%) Telecoms
13 12 (11.65%) Mentoring
14 11 (10.68%) SQL
14 11 (10.68%) Degree
14 11 (10.68%) Problem Management
14 11 (10.68%) Project Management
14 11 (10.68%) Microsoft
14 11 (10.68%) MS Excel
15 10 (9.71%) CRM
16 9 (8.74%) PRINCE2
16 9 (8.74%) ITSM

Service Delivery
Top Related IT Skills in Bristol by Category

For the 6 months to 19 December 2014, IT jobs across the Bristol region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.94%) IIS
1 2 (1.94%) Tomcat
1 2 (1.94%) MS Exchange
1 2 (1.94%) Exchange Server 2007
2 1 (0.97%) Lync
2 1 (0.97%) Exchange Server 2010
2 1 (0.97%) Exchange Server 2013
2 1 (0.97%) Blackberry Enterprise Server
Applications
1 11 (10.68%) MS Excel
2 6 (5.83%) MS Office
3 1 (0.97%) MS PowerPoint
3 1 (0.97%) FastStats
Cloud Services
1 6 (5.83%) Google Apps
2 1 (0.97%) SaaS
Communications & Networking
1 5 (4.85%) LAN
1 5 (4.85%) WAN
1 5 (4.85%) VPN
1 5 (4.85%) SAN
2 4 (3.88%) MPLS
2 4 (3.88%) Firewall
2 4 (3.88%) NAS
3 3 (2.91%) DNS
3 3 (2.91%) DHCP
3 3 (2.91%) Broadband
4 2 (1.94%) LDAP
4 2 (1.94%) iSCSI
4 2 (1.94%) Structured Cabling
4 2 (1.94%) VLAN
5 1 (0.97%) Network Security
5 1 (0.97%) Unified Communications
5 1 (0.97%) VoIP
Database & Business Intelligence
1 6 (5.83%) SQL Server Reporting Services
2 4 (3.88%) SQL Server
2 4 (3.88%) Relational Database
3 2 (1.94%) OLAP
3 2 (1.94%) Data Warehouse
3 2 (1.94%) RDBMS
3 2 (1.94%) PowerCenter
3 2 (1.94%) PostgreSQL
3 2 (1.94%) SQL Server Integration Services
3 2 (1.94%) SQL Server Analysis Services
3 2 (1.94%) SQL Server 2008
Development Applications
1 4 (3.88%) Visual Studio
General
1 34 (33.01%) Legal
2 17 (16.50%) Military
3 13 (12.62%) Finance
4 12 (11.65%) Telecoms
5 4 (3.88%) Law
6 3 (2.91%) Marketing
7 2 (1.94%) Banking
7 2 (1.94%) Advertising
Job Titles
1 24 (23.30%) Architect
1 24 (23.30%) Service Manager
2 17 (16.50%) Solutions Architect
3 15 (14.56%) Analyst
4 9 (8.74%) Project Manager
5 8 (7.77%) Services Delivery Manager
5 8 (7.77%) Delivery Manager
6 6 (5.83%) Operations Manager
7 5 (4.85%) Service Desk Manager
7 5 (4.85%) Help Desk Engineer
7 5 (4.85%) Customer Services Manager
7 5 (4.85%) Service Desk Engineer
7 5 (4.85%) Senior Manager
8 4 (3.88%) Help Desk Analyst
8 4 (3.88%) Service Analyst
8 4 (3.88%) 2nd Line Support
8 4 (3.88%) Service Improvement Analyst
8 4 (3.88%) MI Analyst
8 4 (3.88%) Senior Services Delivery Manager
8 4 (3.88%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 2 (1.94%) .NET
1 2 (1.94%) XML
1 2 (1.94%) Middleware
Miscellaneous
1 13 (12.62%) Management Information System
2 7 (6.80%) User Experience
2 7 (6.80%) Analytical Skills
3 4 (3.88%) Visualisation
4 2 (1.94%) Mainframe
4 2 (1.94%) IBM Mainframe
4 2 (1.94%) Computer Science
5 1 (0.97%) Life Science
5 1 (0.97%) CMDB
5 1 (0.97%) Clustering
Operating Systems
1 20 (19.42%) Windows
2 6 (5.83%) Linux
2 6 (5.83%) Mac OS
3 5 (4.85%) Windows 7
4 4 (3.88%) UNIX
5 3 (2.91%) Windows Server 2008
6 2 (1.94%) Red Hat Enterprise Linux
6 2 (1.94%) AIX
6 2 (1.94%) Solaris
7 1 (0.97%) Windows Server 2012
Processes & Methodologies
1 45 (43.69%) ITIL
2 22 (21.36%) Service Management
3 19 (18.45%) TOGAF
4 18 (17.48%) Asset Management
4 18 (17.48%) UML
4 18 (17.48%) Matrix Management
5 17 (16.50%) Use Case
5 17 (16.50%) BPMN
5 17 (16.50%) Supply Chain Management
6 16 (15.53%) Continuous Improvement
7 14 (13.59%) Incident Management
8 12 (11.65%) Mentoring
9 11 (10.68%) Problem Management
9 11 (10.68%) Project Management
10 10 (9.71%) CRM
11 9 (8.74%) PRINCE2
11 9 (8.74%) ITSM
11 9 (8.74%) Change Control
12 8 (7.77%) Risk Management
12 8 (7.77%) Stakeholder Management
Programming Languages
1 11 (10.68%) SQL
2 3 (2.91%) PHP
3 2 (1.94%) VBA
3 2 (1.94%) C#
4 1 (0.97%) C
4 1 (0.97%) PowerShell
Qualifications
1 11 (10.68%) Degree
2 6 (5.83%) Security Cleared
2 6 (5.83%) APMP
3 2 (1.94%) ITIL Certification
4 1 (0.97%) PMP
4 1 (0.97%) PMI Certification
4 1 (0.97%) MCITP
4 1 (0.97%) ISTQB
4 1 (0.97%) MCSE
4 1 (0.97%) CCSP
4 1 (0.97%) CCNP
4 1 (0.97%) CCDP
4 1 (0.97%) ISEB
4 1 (0.97%) Cisco Certification
4 1 (0.97%) Microsoft Certification
4 1 (0.97%) SC Cleared
4 1 (0.97%) DV Cleared
Quality Assurance & Compliance
1 27 (26.21%) SLA
2 2 (1.94%) ISO/IEC 27001
2 2 (1.94%) COBIT
2 2 (1.94%) PCI DSS
3 1 (0.97%) Solvency II
3 1 (0.97%) QA
System Software
1 12 (11.65%) Active Directory
2 3 (2.91%) VMware Infrastructure
3 2 (1.94%) Hyper-V
Systems Management
1 2 (1.94%) OpenView
1 2 (1.94%) Unicenter
1 2 (1.94%) Puppet
1 2 (1.94%) Vagrant
1 2 (1.94%) Opscode Chef
2 1 (0.97%) Systems Management Server (SMS)
Vendors
1 21 (20.39%) IBM
2 11 (10.68%) Microsoft
3 6 (5.83%) Oracle
3 6 (5.83%) Citrix
3 6 (5.83%) Cisco
3 6 (5.83%) Google
4 5 (4.85%) VMware
5 2 (1.94%) BMC
5 2 (1.94%) Informatica
5 2 (1.94%) Red Hat
5 2 (1.94%) Symantec
5 2 (1.94%) Unisys
6 1 (0.97%) HP
6 1 (0.97%) RightFax
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