The statistics below represent IT jobs advertised across the Cambridgeshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 120 116 114
Rank change year-on-year
-4 -2
Permanent jobs requiring a Technical Support 12 20 29
As % of all permanent IT jobs located in Cambridgeshire 0.65% 0.92% 1.20%
As % of the Job Titles category 0.67% 0.94% 1.24%
Number of salaries quoted 11 20 24
Median salary £28,500 £25,250 £40,000
Median salary % change year-on-year
+12.87% -36.87%
90% offered a salary of more than £18,500 £20,950 £25,000
10% offered a salary of more than £37,500 £38,185 £50,250
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
1780 2126 2334
As % of all permanent IT jobs located in Cambridgeshire 96.74% 97.48% 96.57%
Number of salaries quoted 1497 1761 1914
Median salary £45,000 £43,900 £40,150
Median salary % change year-on-year
+2.50% +9.33%
90% offered a salary of more than £28,500 £27,500 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support Salary Trend in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 25 June 2016.

Technical Support Salary Histogram in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -5 5 £28,500 +17.52%
Peterborough -4 3 £18,500 -35.08%
Huntingdon - 1 £24,000 -
Technical Support
East of England

Technical Support Skill Set
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 25 June 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring Technical Support in the job title.

1 11 (36.67%) IBM
1 11 (36.67%) BizTalk Server
1 11 (36.67%) WCF
1 11 (36.67%) Business Activity Monitoring
2 10 (33.33%) VMware Infrastructure
2 10 (33.33%) Project Management
2 10 (33.33%) VMware
3 9 (30.00%) Windows
4 7 (23.33%) Active Directory
5 5 (16.67%) SLA
5 5 (16.67%) SQL
5 5 (16.67%) MS Exchange
5 5 (16.67%) Degree
5 5 (16.67%) Windows Server
5 5 (16.67%) Exchange Server 2010
6 3 (10.00%) XML
6 3 (10.00%) CRM
6 3 (10.00%) Microsoft
6 3 (10.00%) Linux
6 3 (10.00%) Incident Management
6 3 (10.00%) Life Science
6 3 (10.00%) Office 365
7 2 (6.67%) Mobile App
7 2 (6.67%) Social Media
7 2 (6.67%) SQL Server 2008
7 2 (6.67%) PowerShell
7 2 (6.67%) Android
7 2 (6.67%) iPhone
7 2 (6.67%) Postgraduate
7 2 (6.67%) Python

Technical Support Skill Set
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (36.67%) BizTalk Server
2 5 (16.67%) Exchange Server 2010
2 5 (16.67%) MS Exchange
3 1 (3.33%) Exchange Server 2013
3 1 (3.33%) Skype for Business
3 1 (3.33%) WebSphere
Applications
1 2 (6.67%) MS Excel
2 1 (3.33%) MS Office
Business Applications
1 1 (3.33%) SAP Oil and Gas
Cloud Services
1 3 (10.00%) Office 365
Communications & Networking
1 2 (6.67%) Firewall
2 1 (3.33%) ADSL
2 1 (3.33%) DHCP
2 1 (3.33%) DNS
2 1 (3.33%) Internet
2 1 (3.33%) LAN
2 1 (3.33%) Remote Desktop
2 1 (3.33%) TCP/IP
2 1 (3.33%) WAN
2 1 (3.33%) Wireless
Database & Business Intelligence
1 2 (6.67%) SQL Server
1 2 (6.67%) SQL Server 2008
2 1 (3.33%) MySQL
2 1 (3.33%) SQL Server 2012
2 1 (3.33%) Text Mining
Development Applications
1 1 (3.33%) Selenium
General
1 2 (6.67%) Telecoms
2 1 (3.33%) Aerospace
2 1 (3.33%) Electronics
2 1 (3.33%) Finance
2 1 (3.33%) French Language
2 1 (3.33%) Manufacturing
2 1 (3.33%) Marketing
Libraries, Frameworks & Software Standards
1 11 (36.67%) WCF
2 3 (10.00%) XML
3 1 (3.33%) .NET
3 1 (3.33%) WebSphere MQ
3 1 (3.33%) XSL
Miscellaneous
1 3 (10.00%) Life Science
2 2 (6.67%) iPhone
2 2 (6.67%) Mobile App
2 2 (6.67%) Social Media
3 1 (3.33%) Health Informatics
3 1 (3.33%) Informatics
3 1 (3.33%) Physics
3 1 (3.33%) PKI
Operating Systems
1 9 (30.00%) Windows
2 5 (16.67%) Windows Server
3 3 (10.00%) Linux
4 2 (6.67%) Android
5 1 (3.33%) Unix
5 1 (3.33%) Windows 7
5 1 (3.33%) Windows 8
5 1 (3.33%) Windows Server 2008
5 1 (3.33%) Windows Server 2012
Processes & Methodologies
1 11 (36.67%) Business Activity Monitoring
2 10 (33.33%) Project Management
3 3 (10.00%) CRM
3 3 (10.00%) Incident Management
4 1 (3.33%) Automated Testing
4 1 (3.33%) Business Development
4 1 (3.33%) Business Intelligence
4 1 (3.33%) Continuous Improvement
4 1 (3.33%) Data Protection
4 1 (3.33%) Data Transformation
4 1 (3.33%) Digital Marketing
4 1 (3.33%) ITIL
4 1 (3.33%) Kalman Filter
4 1 (3.33%) Presales
4 1 (3.33%) Problem Management
4 1 (3.33%) Product Management
4 1 (3.33%) Programme Management
4 1 (3.33%) Software Testing
4 1 (3.33%) Test Scripting
Programming Languages
1 5 (16.67%) SQL
2 2 (6.67%) PowerShell
2 2 (6.67%) Python
Qualifications
1 5 (16.67%) Degree
2 2 (6.67%) Postgraduate
3 1 (3.33%) HNC
3 1 (3.33%) HND
3 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 5 (16.67%) SLA
System Software
1 10 (33.33%) VMware Infrastructure
2 7 (23.33%) Active Directory
3 1 (3.33%) XenApp
3 1 (3.33%) XenDesktop
Systems Management
1 1 (3.33%) Backup Exec
1 1 (3.33%) FortiGate
1 1 (3.33%) SCOM
Vendors
1 11 (36.67%) IBM
2 10 (33.33%) VMware
3 3 (10.00%) Microsoft
4 1 (3.33%) Citrix
4 1 (3.33%) F5
4 1 (3.33%) Forcepoint
4 1 (3.33%) SAP