The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 115 114 123
Rank change year-on-year
-1 +9
Permanent jobs requiring a Technical Support 15 27 30
As % of all permanent IT jobs located in Cambridgeshire 0.72% 1.11% 1.17%
As % of the Job Titles category 0.75% 1.17% 1.24%
Number of salaries quoted 15 26 27
Average salary £24,500 £40,000 £27,500
Average salary % change year-on-year
-38.75% +45.45%
90% offered a salary of more than £19,500 £25,000 £23,250
10% offered a salary of more than £39,900 £45,000 £36,000
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2005 2317 2428
As % of all permanent IT jobs located in Cambridgeshire 96.35% 95.04% 95.07%
Number of salaries quoted 1666 1931 2166
Average salary £45,000 £40,000 £38,500
Average salary % change year-on-year
+12.50% +3.89%
90% offered a salary of more than £27,500 £27,000 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support Salary Trend in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 29 May 2015.

Technical Support Salary Histogram in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -5 6 £24,000 -40.00%
Peterborough - 6 £26,750 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 29 May 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 16 (51.61%) Windows
2 13 (41.94%) Microsoft
3 12 (38.71%) Linux
4 9 (29.03%) VMware
5 8 (25.81%) Active Directory
6 7 (22.58%) Oracle
6 7 (22.58%) DNS
7 6 (19.35%) SQL
7 6 (19.35%) MS Office
7 6 (19.35%) ITIL
7 6 (19.35%) VMware Infrastructure
8 5 (16.13%) Windows Server 2008
8 5 (16.13%) F5
8 5 (16.13%) DevOps
8 5 (16.13%) SharePoint
8 5 (16.13%) MS Exchange
9 4 (12.90%) WAN
9 4 (12.90%) TCP/IP
9 4 (12.90%) SLA
9 4 (12.90%) Cisco
9 4 (12.90%) UNIX
9 4 (12.90%) Service Delivery
10 3 (9.68%) Management Information System
10 3 (9.68%) PowerShell
10 3 (9.68%) Android
10 3 (9.68%) CentOS
10 3 (9.68%) Red Hat Enterprise Linux
10 3 (9.68%) Incident Management
10 3 (9.68%) User Experience
10 3 (9.68%) Analytical Skills

Technical Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 29 May 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) SharePoint
1 5 (16.13%) MS Exchange
2 3 (9.68%) IIS
3 2 (6.45%) Exchange Server 2010
4 1 (3.23%) BizTalk Server
Applications
1 6 (19.35%) MS Office
2 2 (6.45%) MS Excel
Business Applications
1 1 (3.23%) Dynamics CRM
1 1 (3.23%) Dynamics AX
1 1 (3.23%) ResourceLink
1 1 (3.23%) Tridion
Cloud Services
1 2 (6.45%) Office 365
2 1 (3.23%) Microsoft Azure
Communications & Networking
1 7 (22.58%) DNS
2 4 (12.90%) WAN
2 4 (12.90%) TCP/IP
3 3 (9.68%) Firewall
3 3 (9.68%) DHCP
3 3 (9.68%) LAN
4 2 (6.45%) VPN
4 2 (6.45%) Intranet
4 2 (6.45%) iSCSI
4 2 (6.45%) Wireless
5 1 (3.23%) TETRA
5 1 (3.23%) LTE
5 1 (3.23%) Network Security
5 1 (3.23%) VLAN
5 1 (3.23%) Multicast
5 1 (3.23%) Unified Communications
5 1 (3.23%) VRRP
5 1 (3.23%) SAN
5 1 (3.23%) 3G
5 1 (3.23%) MPLS
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) SQL Server 2008
Libraries, Frameworks & Software Standards
1 1 (3.23%) .NET
Miscellaneous
1 3 (9.68%) Management Information System
1 3 (9.68%) User Experience
1 3 (9.68%) Analytical Skills
2 2 (6.45%) PKI
2 2 (6.45%) Clustering
3 1 (3.23%) Data Centre
3 1 (3.23%) Enterprise Software
Operating Systems
1 16 (51.61%) Windows
2 12 (38.71%) Linux
3 5 (16.13%) Windows Server 2008
4 4 (12.90%) UNIX
5 3 (9.68%) Android
5 3 (9.68%) CentOS
5 3 (9.68%) Red Hat Enterprise Linux
5 3 (9.68%) Apple iOS
5 3 (9.68%) Windows Server 2003
6 2 (6.45%) Windows 7
7 1 (3.23%) Windows Server 2012
7 1 (3.23%) Mac OS X
Processes & Methodologies
1 6 (19.35%) ITIL
2 5 (16.13%) DevOps
3 4 (12.90%) Service Delivery
4 3 (9.68%) Incident Management
5 2 (6.45%) ERP
5 2 (6.45%) Data Security
5 2 (6.45%) Configuration Management
5 2 (6.45%) Project Management
5 2 (6.45%) Mobile Device Management
5 2 (6.45%) Asset Management
6 1 (3.23%) Performance Management
6 1 (3.23%) Line Management
6 1 (3.23%) Coaching
6 1 (3.23%) Application Performance Management
6 1 (3.23%) Android Development
6 1 (3.23%) iOS Development
6 1 (3.23%) Disaster Recovery
6 1 (3.23%) CRM
6 1 (3.23%) B2B
Programming Languages
1 6 (19.35%) SQL
2 3 (9.68%) PowerShell
2 3 (9.68%) Bash Shell
2 3 (9.68%) Java
2 3 (9.68%) Perl
3 2 (6.45%) Ruby
4 1 (3.23%) Tcl
4 1 (3.23%) T-SQL
4 1 (3.23%) PHP
4 1 (3.23%) C
4 1 (3.23%) C#
4 1 (3.23%) C++
Qualifications
1 2 (6.45%) CCNA
1 2 (6.45%) Cisco Certification
2 1 (3.23%) JNCIA
2 1 (3.23%) SC Cleared
2 1 (3.23%) Security Cleared
2 1 (3.23%) CCIE
2 1 (3.23%) CCNP
Quality Assurance & Compliance
1 4 (12.90%) SLA
System Software
1 8 (25.81%) Active Directory
2 6 (19.35%) VMware Infrastructure
3 2 (6.45%) VMware ESXi
3 2 (6.45%) vSphere
4 1 (3.23%) Hyper-V
4 1 (3.23%) XenDesktop
4 1 (3.23%) Terminal Server
Systems Management
1 2 (6.45%) Opscode Chef
1 2 (6.45%) SCCM
2 1 (3.23%) Symantec Enterprise Vault
Vendors
1 13 (41.94%) Microsoft
2 9 (29.03%) VMware
3 7 (22.58%) Oracle
4 5 (16.13%) F5
5 4 (12.90%) Cisco
6 1 (3.23%) LogRhythm
6 1 (3.23%) Clearswift
6 1 (3.23%) NetApp
6 1 (3.23%) Red Hat
6 1 (3.23%) HP
6 1 (3.23%) Citrix
6 1 (3.23%) Symantec