Cambridgeshire Technical Support Jobs

This section looks at the demand for the Technical Support role in IT jobs within the Cambridgeshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT job ads that have cited Technical Support in their job title over the 3 months to 9 July 2008 with a comparison to the same period last year.

Technical Support
Location Abingdon Aldershot Amersham Andover Aylesbury Banbury Barnsley Basingstoke Beaconsfield Bedford Bedfordshire Berkshire Birmingham Bishop's Stortford Blackburn Blandford Forum Bournemouth Bracknell Bradford Brentford Bridgend Brighton Bristol Buckingham Buckinghamshire Burton-upon-Trent Bury Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Cheltenham Chertsey Cheshire Chester Chesterfield Chippenham City of London Colchester Coulsdon Coventry Crawley Crewe Croydon Cumbria Daresbury Darlington Daventry Derby Derbyshire Devon Docklands, London Doncaster Dorset Durham East Midlands East of England East Sussex Eastleigh Edinburgh Egham England Epsom Essex Exeter Fareham Farnborough Farnham Flintshire Glasgow Gloucester Gloucestershire Gourock Guildford Gwent Halifax Hammersmith Hampshire Harlow Harrogate Harrow Hartlepool Havant Hayes Hemel Hempstead Hendon Hereford Herefordshire Hertford Hertfordshire High Wycombe Home Counties Horsham Hounslow Huddersfield Hungerford Inverclyde Ipswich Isle of Man Keighley Kent Kidderminster Kidlington Kingston Upon Thames Lancashire Leatherhead Leeds Leicester Leicestershire Leighton Buzzard Lincolnshire Liverpool Livingston London Luton Maidenhead Maidstone Manchester Mansfield Marlow Merseyside Middlesex Midlands Milton Keynes New Malden Newbury Newcastle Newcastle Upon Tyne Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oldham Otley Oxford Oxfordshire Peterborough Portsmouth Reading Redditch Redhill Rickmansworth Ringwood Rochdale Romford Rotherham Rugby Ruislip Salford Scotland Sheffield Shropshire Slough Smethwick South East South Wales South West South Yorkshire Southampton Southport St Albans St Helens Staffordshire Staines Stevenage Stockport Stoke Mandeville Suffolk Surbiton Surrey Sussex Swindon Tamworth Telford Thame Thames Valley Tring Twickenham Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welling Welwyn Garden City Wembley West Drayton West Lothian West Malling West Midlands West Sussex West Yorkshire Wetherby Widnes Wiltshire Wimbledon Windsor Wirral Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 9 Jul 2008	Same period last year
Rank	101	131
Rank change on same period last year	+30
Matching permanent IT job ads	70	29
As % of all UK permanent IT job ads sampled	0.036 %	0.012 %
As % of the category below	1.639 %	0.737 %
Salaries quoted	69	26
Average minimum salary	£23,130	£19,796
Average salary	£24,986	£21,759
% change on same period last year	+14.82 %
Average maximum salary	£26,841	£23,722
UK excluding London average salary	£29,670	£27,660
% change on same period last year	+7.26 %
Job Titles Cambridgeshire
Matching permanent IT job ads	4271	3936
As % of all UK permanent IT job ads sampled	2.195 %	1.639 %
Salaries quoted	3623	3305
Average minimum salary	£33,043	£31,872
Average salary	£36,143	£35,139
% change on same period last year	+2.85 %
Average maximum salary	£39,243	£38,406
UK excluding London average salary	£38,190	£39,485
% change on same period last year	-3.27 %
Technical Support East of England

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 9 July 2008.

Technical Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT job ads citing Technical Support within the Cambridgeshire region over the 3 months to 9 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Cambridge	+16	51	£25,220	+15.83 %
Peterborough	+6	18	£24,056	-3.77 %

Technical Support East of England

Technical Support
Top 30 Related IT Skills

For the 6 months to 9 July 2008, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 80 (54.05 %) Windows 2 46 (31.08 %) SQL 3 36 (24.32 %) MS Excel 4 35 (23.65 %) MS Exchange 5 34 (22.97 %) TCP/IP 6 33 (22.30 %) MS Office 7 29 (19.59 %) Unix 8 27 (18.24 %) Citrix 9 26 (17.57 %) Microsoft 10 23 (15.54 %) Health 11 22 (14.86 %) Finance 11 22 (14.86 %) Microsoft Certification 12 21 (14.19 %) MCP 13 20 (13.51 %) Degree 14 19 (12.84 %) Linux

14 19 (12.84 %) HTML 14 19 (12.84 %) B2B 15 18 (12.16 %) WAN 15 18 (12.16 %) LAN 15 18 (12.16 %) E-Commerce 16 16 (10.81 %) Windows XP 17 15 (10.14 %) Supply Chain Management 18 14 (9.459 %) SQL Server 19 13 (8.784 %) MCSE 20 10 (6.757 %) Internet 20 10 (6.757 %) CSS 20 10 (6.757 %) SLA 20 10 (6.757 %) Exchange Server 2003 21 8 (5.405 %) Active Directory 21 8 (5.405 %) VoIP

Technical Support
Top Related IT Skills by Category

For the 6 months to 9 July 2008, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 19 (12.84 %) HTML 2 10 (6.757 %) CSS 3 7 (4.730 %) WML 4 5 (3.378 %) .NET 5 4 (2.703 %) EDI 6 2 (1.351 %) XML 6 2 (1.351 %) ODBC 7 1 (0.676 %) JSP 7 1 (0.676 %) SOAP 7 1 (0.676 %) ASP	Application Platforms 1 35 (23.65 %) MS Exchange 2 10 (6.757 %) Exchange Server 2003 3 5 (3.378 %) Exchange Server 2000 4 4 (2.703 %) Apache 5 3 (2.027 %) Lotus Notes 6 1 (0.676 %) SharePoint
Applications 1 36 (24.32 %) MS Excel 2 33 (22.30 %) MS Office 3 3 (2.027 %) MS Visio 3 3 (2.027 %) CATIA 3 3 (2.027 %) Pro/ENGINEER 4 1 (0.676 %) MS PowerPoint 4 1 (0.676 %) MATLAB 4 1 (0.676 %) MS Project	Business Applications 1 1 (0.676 %) Microsoft CRM 1 1 (0.676 %) Minerva 1 1 (0.676 %) ResourceLink
Communications & Networking 1 34 (22.97 %) TCP/IP 2 18 (12.16 %) WAN 2 18 (12.16 %) LAN 3 10 (6.757 %) Internet 4 8 (5.405 %) IP Telephony 4 8 (5.405 %) VoIP 4 8 (5.405 %) GSM 5 7 (4.730 %) WCDMA 6 4 (2.703 %) Firewall 6 4 (2.703 %) 2G 7 3 (2.027 %) VPN 8 2 (1.351 %) Intranet 8 2 (1.351 %) 3G 8 2 (1.351 %) SGSN 8 2 (1.351 %) Wireless 9 1 (0.676 %) GPRS 9 1 (0.676 %) X.25 9 1 (0.676 %) Wi-Fi 9 1 (0.676 %) ISDN	Database & Business Intelligence 1 14 (9.459 %) SQL Server 2 4 (2.703 %) MySQL 3 2 (1.351 %) MS Access 4 1 (0.676 %) Cognos Impromptu 4 1 (0.676 %) RDBMS 4 1 (0.676 %) SQL Server 2000
General 1 23 (15.54 %) Health 2 22 (14.86 %) Finance 3 7 (4.730 %) Telecoms 3 7 (4.730 %) Publishing 4 6 (4.054 %) Retail 5 4 (2.703 %) Pensions 6 3 (2.027 %) Manufacturing 7 2 (1.351 %) Marketing 8 1 (0.676 %) Insurance 8 1 (0.676 %) Local Government 8 1 (0.676 %) Criminal Justice 8 1 (0.676 %) Games 8 1 (0.676 %) Banking 8 1 (0.676 %) Back Office 8 1 (0.676 %) Automotive 8 1 (0.676 %) Education 8 1 (0.676 %) Government	Miscellaneous 1 8 (5.405 %) French Language 1 8 (5.405 %) German Language 2 7 (4.730 %) Spanish Language 3 2 (1.351 %) Wiki 3 2 (1.351 %) Italian Language 3 2 (1.351 %) Mathematics 4 1 (0.676 %) Computer Science 4 1 (0.676 %) Mainframe 4 1 (0.676 %) AS400 4 1 (0.676 %) Bioinformatics 4 1 (0.676 %) Statistics 4 1 (0.676 %) Blog
Operating Systems 1 80 (54.05 %) Windows 2 29 (19.59 %) Unix 3 19 (12.84 %) Linux 4 16 (10.81 %) Windows XP 5 7 (4.730 %) Windows Server 2003 6 6 (4.054 %) Windows 2000 7 5 (3.378 %) Solaris 8 3 (2.027 %) Windows NT	Processes & Methodologies 1 19 (12.84 %) B2B 2 18 (12.16 %) E-Commerce 3 15 (10.14 %) Supply Chain Management 4 7 (4.730 %) Time Management 5 5 (3.378 %) CRM 6 4 (2.703 %) E-business 6 4 (2.703 %) Network Planning 7 3 (2.027 %) Logistics 7 3 (2.027 %) CAD 8 2 (1.351 %) CAE 8 2 (1.351 %) Disaster Recovery 8 2 (1.351 %) PLM 8 2 (1.351 %) PDM 8 2 (1.351 %) Software Testing 8 2 (1.351 %) Technical Architecture 8 2 (1.351 %) Data Architecture 9 1 (0.676 %) Business Development 9 1 (0.676 %) Migration 9 1 (0.676 %) ITIL
Programming Languages 1 46 (31.08 %) SQL 2 7 (4.730 %) C 2 7 (4.730 %) PHP 3 5 (3.378 %) C++ 3 5 (3.378 %) Java 4 4 (2.703 %) JavaScript 5 3 (2.027 %) Perl 5 3 (2.027 %) VB 6 2 (1.351 %) DHTML 6 2 (1.351 %) C# 7 1 (0.676 %) Shell Script	Qualifications 1 22 (14.86 %) Microsoft Certification 2 21 (14.19 %) MCP 3 20 (13.51 %) Degree 4 13 (8.784 %) MCSE 5 6 (4.054 %) HND 6 4 (2.703 %) MCSA
Quality Assurance & Compliance 1 10 (6.757 %) SLA 2 7 (4.730 %) QA	System Software 1 8 (5.405 %) Active Directory 2 4 (2.703 %) Terminal Services 3 1 (0.676 %) VMware ESX 3 1 (0.676 %) VMware Infrastructure
Systems Management 1 1 (0.676 %) SCOM	Vendors 1 27 (18.24 %) Citrix 2 26 (17.57 %) Microsoft 3 8 (5.405 %) Oracle 4 6 (4.054 %) Cisco 5 5 (3.378 %) VERITAS 6 4 (2.703 %) Sophos 6 4 (2.703 %) WatchGuard 7 3 (2.027 %) SolidWorks 7 3 (2.027 %) Lotus 7 3 (2.027 %) Sun 8 2 (1.351 %) Intel 9 1 (0.676 %) Cognos 9 1 (0.676 %) VMware