The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 110 109 118
Rank change year-on-year
-1 +9
Permanent jobs requiring a Technical Support 21 26 25
As % of all permanent IT jobs located in Cambridgeshire 0.96% 1.09% 1.05%
As % of the Job Titles category 1.00% 1.16% 1.12%
Number of salaries quoted 20 22 24
Average salary £28,500 £40,000 £27,000
Average salary % change year-on-year
-28.75% +48.14%
90% offered a salary of more than £20,950 £25,000 £23,250
10% offered a salary of more than £40,390 £51,750 £34,250
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2096 2250 2240
As % of all permanent IT jobs located in Cambridgeshire 95.53% 94.42% 94.44%
Number of salaries quoted 1733 1859 1983
Average salary £44,000 £40,150 £40,000
Average salary % change year-on-year
+9.58% +0.37%
90% offered a salary of more than £29,000 £26,000 £27,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support Salary Trend in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 3 July 2015.

Technical Support Salary Histogram in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +14 16 £24,500 -38.75% 7
Peterborough - 4 £28,500 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 3 July 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 22 (57.89%) Windows
2 14 (36.84%) Microsoft
3 12 (31.58%) Active Directory
3 12 (31.58%) Linux
4 8 (21.05%) VMware
4 8 (21.05%) Windows Server 2008
4 8 (21.05%) MS Office
4 8 (21.05%) ITIL
4 8 (21.05%) Oracle
5 7 (18.42%) MS Exchange
5 7 (18.42%) Analytical Skills
5 7 (18.42%) VMware Infrastructure
6 6 (15.79%) DNS
6 6 (15.79%) WAN
6 6 (15.79%) TCP/IP
7 5 (13.16%) LAN
7 5 (13.16%) MS Excel
7 5 (13.16%) SQL
7 5 (13.16%) Windows 7
7 5 (13.16%) Bash Shell
7 5 (13.16%) Office 365
8 4 (10.53%) Exchange Server 2010
8 4 (10.53%) F5
8 4 (10.53%) Enterprise Software
8 4 (10.53%) DevOps
8 4 (10.53%) Line Management
8 4 (10.53%) PowerShell
8 4 (10.53%) Service Delivery
8 4 (10.53%) Management Information System
8 4 (10.53%) Wireless

Technical Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 3 July 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.42%) MS Exchange
2 4 (10.53%) Exchange Server 2010
3 3 (7.89%) IIS
3 3 (7.89%) SharePoint
4 2 (5.26%) Apache
4 2 (5.26%) Tomcat
4 2 (5.26%) BizTalk Server
4 2 (5.26%) Zope
4 2 (5.26%) Plone
5 1 (2.63%) Exchange Server 2007
5 1 (2.63%) Exchange Server 2013
Applications
1 8 (21.05%) MS Office
2 5 (13.16%) MS Excel
Business Applications
1 2 (5.26%) Tridion
1 2 (5.26%) Dynamics CRM
2 1 (2.63%) ResourceLink
Cloud Services
1 5 (13.16%) Office 365
2 1 (2.63%) Microsoft Azure
Communications & Networking
1 6 (15.79%) WAN
1 6 (15.79%) TCP/IP
1 6 (15.79%) DNS
2 5 (13.16%) LAN
3 4 (10.53%) Wireless
4 3 (7.89%) DHCP
4 3 (7.89%) VPN
5 2 (5.26%) Intranet
5 2 (5.26%) LDAP
5 2 (5.26%) Firewall
6 1 (2.63%) VLAN
6 1 (2.63%) Network Security
6 1 (2.63%) Unified Communications
6 1 (2.63%) Multicast
6 1 (2.63%) ADSL
6 1 (2.63%) VoIP
6 1 (2.63%) HTTP
6 1 (2.63%) RIP
6 1 (2.63%) MPLS
6 1 (2.63%) OSPF
Database & Business Intelligence
1 3 (7.89%) SQL Server
2 2 (5.26%) PostgreSQL
Libraries, Frameworks & Software Standards
1 2 (5.26%) .NET
Miscellaneous
1 7 (18.42%) Analytical Skills
2 4 (10.53%) Management Information System
2 4 (10.53%) Enterprise Software
3 1 (2.63%) User Experience
3 1 (2.63%) Mathematics
3 1 (2.63%) Data Centre
Operating Systems
1 22 (57.89%) Windows
2 12 (31.58%) Linux
3 8 (21.05%) Windows Server 2008
4 5 (13.16%) Windows 7
5 4 (10.53%) Windows Server 2003
6 3 (7.89%) CentOS
6 3 (7.89%) Red Hat Enterprise Linux
6 3 (7.89%) Android
6 3 (7.89%) Apple iOS
7 2 (5.26%) Windows 8
7 2 (5.26%) Windows Server 2012
7 2 (5.26%) UNIX
7 2 (5.26%) Debian
8 1 (2.63%) Windows Vista
8 1 (2.63%) Mac OS X
Processes & Methodologies
1 8 (21.05%) ITIL
2 4 (10.53%) Project Management
2 4 (10.53%) Service Delivery
2 4 (10.53%) DevOps
2 4 (10.53%) Line Management
3 3 (7.89%) Configuration Management
3 3 (7.89%) Incident Management
4 2 (5.26%) Asset Management
4 2 (5.26%) CRM
4 2 (5.26%) ERP
4 2 (5.26%) Mobile Device Management
5 1 (2.63%) Android Development
5 1 (2.63%) iOS Development
5 1 (2.63%) Coaching
5 1 (2.63%) Application Performance Management
5 1 (2.63%) Disaster Recovery
5 1 (2.63%) Performance Management
Programming Languages
1 5 (13.16%) SQL
1 5 (13.16%) Bash Shell
2 4 (10.53%) PowerShell
3 3 (7.89%) Java
3 3 (7.89%) Perl
4 2 (5.26%) Python
4 2 (5.26%) Ruby
5 1 (2.63%) Tcl
5 1 (2.63%) T-SQL
5 1 (2.63%) PHP
5 1 (2.63%) C
5 1 (2.63%) C#
5 1 (2.63%) C++
Qualifications
1 3 (7.89%) Microsoft Certification
2 2 (5.26%) LPIC
2 2 (5.26%) MCITP
2 2 (5.26%) Degree
2 2 (5.26%) MCSE
2 2 (5.26%) CCNA
2 2 (5.26%) Cisco Certification
3 1 (2.63%) CCIE
3 1 (2.63%) CCNP
3 1 (2.63%) JNCIA
3 1 (2.63%) MCP
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 12 (31.58%) Active Directory
2 7 (18.42%) VMware Infrastructure
3 2 (5.26%) Terminal Server
3 2 (5.26%) XenDesktop
4 1 (2.63%) Hyper-V
4 1 (2.63%) XenApp
Systems Management
1 2 (5.26%) Opscode Chef
2 1 (2.63%) Backup Exec
2 1 (2.63%) Symantec Enterprise Vault
Vendors
1 14 (36.84%) Microsoft
2 8 (21.05%) Oracle
2 8 (21.05%) VMware
3 4 (10.53%) F5
4 3 (7.89%) Red Hat
5 2 (5.26%) Cisco
5 2 (5.26%) Citrix
6 1 (2.63%) NetApp
6 1 (2.63%) LogRhythm
6 1 (2.63%) HP
6 1 (2.63%) Symantec
6 1 (2.63%) Websense
6 1 (2.63%) Clearswift
Cambridge, Cambridgeshire
IT Connections
Salary: Up to £40,000
Posted: 8 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £30000 per annum + Hands on training!
Posted: Yesterday
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £25000 per annum + FANTASTIC PROSPECTS
Posted: 2 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £35000 - £45000 per annum + Fantastic Opportunity
Posted: 2 days ago
Cambridge
360 Resourcing
Salary: Competitive
Posted: 11 days ago
Cambridge
360 Resourcing
Salary: Competitive
Posted: 11 days ago
Cambridge, East Anglia, United Kingdom
Cambridge Assessment
Salary: Competitive
Posted: 16 days ago