The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 95 127 116
Rank change year-on-year
+32 -11
Permanent jobs requiring a Technical Support 37 18 19
As % of all permanent IT jobs located in Cambridgeshire 1.75% 0.73% 0.84%
As % of the Job Titles category 1.86% 0.76% 0.89%
Number of salaries quoted 28 12 13
Average salary £28,500 £42,500 £27,000
Average salary % change year-on-year
-32.94% +57.40%
90% offered a salary of more than £20,000 £28,681 £23,000
10% offered a salary of more than £40,000 £62,875 £32,000
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
1986 2362 2128
As % of all permanent IT jobs located in Cambridgeshire 94.03% 95.40% 94.62%
Number of salaries quoted 1713 1873 1826
Average salary £43,500 £40,500 £40,000
Average salary % change year-on-year
+7.40% +1.25%
90% offered a salary of more than £27,700 £26,000 £27,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support Salary Trend in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 28 August 2015.

Technical Support Salary Histogram in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +18 18 £37,550 -11.64% 3
Peterborough - 16 £26,750 - 1
Huntingdon - 2 £22,000 - 1
St Neots - 1 £27,500 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 August 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 33 (63.46%) Windows
2 26 (50.00%) Active Directory
3 16 (30.77%) ITIL
4 13 (25.00%) Microsoft
5 11 (21.15%) SLA
6 10 (19.23%) Linux
6 10 (19.23%) Analytical Skills
7 9 (17.31%) MS Office
8 8 (15.38%) Oracle
8 8 (15.38%) MS Exchange
8 8 (15.38%) MS Excel
8 8 (15.38%) VMware
9 7 (13.46%) Windows Server 2008
9 7 (13.46%) Windows 7
10 6 (11.54%) Project Management
10 6 (11.54%) Microsoft Certification
10 6 (11.54%) Service Delivery
10 6 (11.54%) Management Information System
10 6 (11.54%) Enterprise Software
10 6 (11.54%) PowerShell
10 6 (11.54%) Line Management
11 5 (9.62%) MCITP
11 5 (9.62%) Office 365
11 5 (9.62%) VMware Infrastructure
11 5 (9.62%) Exchange Server 2010
11 5 (9.62%) WAN
11 5 (9.62%) TCP/IP
11 5 (9.62%) DNS
11 5 (9.62%) MCSE
12 4 (7.69%) UNIX

Technical Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 28 August 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (15.38%) MS Exchange
2 5 (9.62%) Exchange Server 2010
3 2 (3.85%) Zope
3 2 (3.85%) Plone
3 2 (3.85%) IIS
3 2 (3.85%) Apache
3 2 (3.85%) Tomcat
3 2 (3.85%) SharePoint
4 1 (1.92%) Exchange Server 2007
4 1 (1.92%) BizTalk Server
4 1 (1.92%) Exchange Server 2013
Applications
1 9 (17.31%) MS Office
2 8 (15.38%) MS Excel
Business Applications
1 2 (3.85%) Dynamics CRM
1 2 (3.85%) ResourceLink
2 1 (1.92%) Tridion
Cloud Services
1 5 (9.62%) Office 365
2 1 (1.92%) Microsoft Azure
Communications & Networking
1 5 (9.62%) WAN
1 5 (9.62%) TCP/IP
1 5 (9.62%) DNS
2 4 (7.69%) LAN
2 4 (7.69%) Wireless
3 3 (5.77%) VPN
4 2 (3.85%) DHCP
4 2 (3.85%) Firewall
4 2 (3.85%) Intranet
4 2 (3.85%) Internet
5 1 (1.92%) MPLS
5 1 (1.92%) OSPF
5 1 (1.92%) VRRP
5 1 (1.92%) SSL
5 1 (1.92%) SAN
5 1 (1.92%) HTTP
5 1 (1.92%) RIP
5 1 (1.92%) LDAP
5 1 (1.92%) ADSL
5 1 (1.92%) VLAN
Database & Business Intelligence
1 4 (7.69%) SQL Server
2 2 (3.85%) PostgreSQL
Development Applications
1 1 (1.92%) LabVIEW
General
1 2 (3.85%) Retail
2 1 (1.92%) Marketing
2 1 (1.92%) Electronics
Libraries, Frameworks & Software Standards
1 2 (3.85%) .NET
Miscellaneous
1 10 (19.23%) Analytical Skills
2 6 (11.54%) Management Information System
2 6 (11.54%) Enterprise Software
3 1 (1.92%) User Experience
3 1 (1.92%) Mathematics
Operating Systems
1 33 (63.46%) Windows
2 10 (19.23%) Linux
3 7 (13.46%) Windows Server 2008
3 7 (13.46%) Windows 7
4 4 (7.69%) Windows 8
4 4 (7.69%) UNIX
5 3 (5.77%) Windows Server 2003
6 2 (3.85%) Debian
6 2 (3.85%) Android
6 2 (3.85%) Solaris
6 2 (3.85%) Apple iOS
7 1 (1.92%) CentOS
7 1 (1.92%) Red Hat Enterprise Linux
7 1 (1.92%) Windows Server 2012
7 1 (1.92%) Mac OS X
7 1 (1.92%) Windows Vista
Processes & Methodologies
1 16 (30.77%) ITIL
2 6 (11.54%) Project Management
2 6 (11.54%) Service Delivery
2 6 (11.54%) Line Management
3 4 (7.69%) Incident Management
4 3 (5.77%) Configuration Management
5 2 (3.85%) Mobile Device Management
5 2 (3.85%) DevOps
5 2 (3.85%) CRM
5 2 (3.85%) ERP
5 2 (3.85%) Disaster Recovery
5 2 (3.85%) Asset Management
6 1 (1.92%) Problem Management
Programming Languages
1 6 (11.54%) PowerShell
2 3 (5.77%) Bash Shell
2 3 (5.77%) SQL
3 2 (3.85%) Python
3 2 (3.85%) Perl
4 1 (1.92%) PHP
4 1 (1.92%) C
4 1 (1.92%) C#
4 1 (1.92%) Java
4 1 (1.92%) Tcl
4 1 (1.92%) MATLAB
4 1 (1.92%) Ruby
Qualifications
1 6 (11.54%) Microsoft Certification
2 5 (9.62%) MCITP
2 5 (9.62%) MCSE
3 3 (5.77%) Degree
4 2 (3.85%) LPIC
5 1 (1.92%) CCIE
5 1 (1.92%) CCNP
5 1 (1.92%) CCNA
5 1 (1.92%) Cisco Certification
5 1 (1.92%) MCP
Quality Assurance & Compliance
1 11 (21.15%) SLA
System Software
1 26 (50.00%) Active Directory
2 5 (9.62%) VMware Infrastructure
3 2 (3.85%) XenDesktop
4 1 (1.92%) XenApp
4 1 (1.92%) Terminal Server
Systems Management
1 1 (1.92%) Backup Exec
1 1 (1.92%) Symantec Enterprise Vault
1 1 (1.92%) Opscode Chef
Vendors
1 13 (25.00%) Microsoft
2 8 (15.38%) Oracle
2 8 (15.38%) VMware
3 2 (3.85%) F5
3 2 (3.85%) Citrix
3 2 (3.85%) Red Hat
4 1 (1.92%) Symantec
4 1 (1.92%) Websense
4 1 (1.92%) Clearswift
4 1 (1.92%) Cisco
4 1 (1.92%) HP
4 1 (1.92%) NetApp
4 1 (1.92%) LogRhythm
Cambridge, Cambridgeshire
Cancer Research Technology
Salary: From £30,000 to £32,000 per annum depending on experience
Posted: 4 days ago
Peterborough, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive Salary & Benefits
Posted: 4 days ago
Huntingdon, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £20,000 - £24,000 + Benefits
Posted: 4 days ago
Cambridgeshire
Interaction Recruitment PLC
Salary: £45k - 60k per year + .
Posted: 5 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Posted: 15 days ago