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This section looks at the demand for the Technical Support role in IT jobs within the Cambridgeshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT job ads that have cited Technical Support in their job title over the 3 months to 9 July 2008 with a comparison to the same period last year.

LinkTechnical Support
Location
3 months to 9 Jul 2008Same period last year
Rank101131
Rank change on same period last yearUp+30
Matching permanent IT job ads7029
As % of all UK permanent IT job ads sampled0.036 %0.012 %
As % of the category below1.639 %0.737 %
Salaries quoted6926
Average minimum salary£23,130£19,796
Average salary£24,986£21,759
% change on same period last year+14.82 %
Average maximum salary£26,841£23,722
UK excluding London average salary£29,670£27,660
% change on same period last year+7.26 %
Job Titles CambridgeshireJob Titles
Cambridgeshire
Matching permanent IT job ads42713936
As % of all UK permanent IT job ads sampled2.195 %1.639 %
Salaries quoted36233305
Average minimum salary£33,043£31,872
Average salary£36,143£35,139
% change on same period last year+2.85 %
Average maximum salary£39,243£38,406
UK excluding London average salary£38,190£39,485
% change on same period last year-3.27 %
Technical Support East of EnglandTechnical Support
East of England

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Cambridgeshire Technical Support Demand Trend

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Cambridgeshire Technical Support Salary Trend

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 9 July 2008.

Cambridgeshire Technical Support Salary Histogram

Technical Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT job ads citing Technical Support within the Cambridgeshire region over the 3 months to 9 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
CambridgeUp+1651£25,220+15.83 %
PeterboroughUp+618£24,056-3.77 %
Technical Support East of EnglandTechnical Support
East of England

Technical Support
Top 30 Related IT Skills

For the 6 months to 9 July 2008, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

180 (54.05 %)Windows
246 (31.08 %)SQL
336 (24.32 %)MS Excel
435 (23.65 %)MS Exchange
534 (22.97 %)TCP/IP
633 (22.30 %)MS Office
729 (19.59 %)Unix
827 (18.24 %)Citrix
926 (17.57 %)Microsoft
1023 (15.54 %)Health
1122 (14.86 %)Finance
1122 (14.86 %)Microsoft Certification
1221 (14.19 %)MCP
1320 (13.51 %)Degree
1419 (12.84 %)Linux
1419 (12.84 %)HTML
1419 (12.84 %)B2B
1518 (12.16 %)WAN
1518 (12.16 %)LAN
1518 (12.16 %)E-Commerce
1616 (10.81 %)Windows XP
1715 (10.14 %)Supply Chain Management
1814 (9.459 %)SQL Server
1913 (8.784 %)MCSE
2010 (6.757 %)Internet
2010 (6.757 %)CSS
2010 (6.757 %)SLA
2010 (6.757 %)Exchange Server 2003
218 (5.405 %)Active Directory
218 (5.405 %)VoIP

Technical Support
Top Related IT Skills by Category

For the 6 months to 9 July 2008, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
119 (12.84 %)HTML
210 (6.757 %)CSS
37 (4.730 %)WML
45 (3.378 %).NET
54 (2.703 %)EDI
62 (1.351 %)XML
62 (1.351 %)ODBC
71 (0.676 %)JSP
71 (0.676 %)SOAP
71 (0.676 %)ASP
Application Platforms
135 (23.65 %)MS Exchange
210 (6.757 %)Exchange Server 2003
35 (3.378 %)Exchange Server 2000
44 (2.703 %)Apache
53 (2.027 %)Lotus Notes
61 (0.676 %)SharePoint
Applications
136 (24.32 %)MS Excel
233 (22.30 %)MS Office
33 (2.027 %)MS Visio
33 (2.027 %)CATIA
33 (2.027 %)Pro/ENGINEER
41 (0.676 %)MS PowerPoint
41 (0.676 %)MATLAB
41 (0.676 %)MS Project
Business Applications
11 (0.676 %)Microsoft CRM
11 (0.676 %)Minerva
11 (0.676 %)ResourceLink
Communications & Networking
134 (22.97 %)TCP/IP
218 (12.16 %)WAN
218 (12.16 %)LAN
310 (6.757 %)Internet
48 (5.405 %)IP Telephony
48 (5.405 %)VoIP
48 (5.405 %)GSM
57 (4.730 %)WCDMA
64 (2.703 %)Firewall
64 (2.703 %)2G
73 (2.027 %)VPN
82 (1.351 %)Intranet
82 (1.351 %)3G
82 (1.351 %)SGSN
82 (1.351 %)Wireless
91 (0.676 %)GPRS
91 (0.676 %)X.25
91 (0.676 %)Wi-Fi
91 (0.676 %)ISDN
Database & Business Intelligence
114 (9.459 %)SQL Server
24 (2.703 %)MySQL
32 (1.351 %)MS Access
41 (0.676 %)Cognos Impromptu
41 (0.676 %)RDBMS
41 (0.676 %)SQL Server 2000
General
123 (15.54 %)Health
222 (14.86 %)Finance
37 (4.730 %)Telecoms
37 (4.730 %)Publishing
46 (4.054 %)Retail
54 (2.703 %)Pensions
63 (2.027 %)Manufacturing
72 (1.351 %)Marketing
81 (0.676 %)Insurance
81 (0.676 %)Local Government
81 (0.676 %)Criminal Justice
81 (0.676 %)Games
81 (0.676 %)Banking
81 (0.676 %)Back Office
81 (0.676 %)Automotive
81 (0.676 %)Education
81 (0.676 %)Government
Miscellaneous
18 (5.405 %)French Language
18 (5.405 %)German Language
27 (4.730 %)Spanish Language
32 (1.351 %)Wiki
32 (1.351 %)Italian Language
32 (1.351 %)Mathematics
41 (0.676 %)Computer Science
41 (0.676 %)Mainframe
41 (0.676 %)AS400
41 (0.676 %)Bioinformatics
41 (0.676 %)Statistics
41 (0.676 %)Blog
Operating Systems
180 (54.05 %)Windows
229 (19.59 %)Unix
319 (12.84 %)Linux
416 (10.81 %)Windows XP
57 (4.730 %)Windows Server 2003
66 (4.054 %)Windows 2000
75 (3.378 %)Solaris
83 (2.027 %)Windows NT
Processes & Methodologies
119 (12.84 %)B2B
218 (12.16 %)E-Commerce
315 (10.14 %)Supply Chain Management
47 (4.730 %)Time Management
55 (3.378 %)CRM
64 (2.703 %)E-business
64 (2.703 %)Network Planning
73 (2.027 %)Logistics
73 (2.027 %)CAD
82 (1.351 %)CAE
82 (1.351 %)Disaster Recovery
82 (1.351 %)PLM
82 (1.351 %)PDM
82 (1.351 %)Software Testing
82 (1.351 %)Technical Architecture
82 (1.351 %)Data Architecture
91 (0.676 %)Business Development
91 (0.676 %)Migration
91 (0.676 %)ITIL
Programming Languages
146 (31.08 %)SQL
27 (4.730 %)C
27 (4.730 %)PHP
35 (3.378 %)C++
35 (3.378 %)Java
44 (2.703 %)JavaScript
53 (2.027 %)Perl
53 (2.027 %)VB
62 (1.351 %)DHTML
62 (1.351 %)C#
71 (0.676 %)Shell Script
Qualifications
122 (14.86 %)Microsoft Certification
221 (14.19 %)MCP
320 (13.51 %)Degree
413 (8.784 %)MCSE
56 (4.054 %)HND
64 (2.703 %)MCSA
Quality Assurance & Compliance
110 (6.757 %)SLA
27 (4.730 %)QA
System Software
18 (5.405 %)Active Directory
24 (2.703 %)Terminal Services
31 (0.676 %)VMware ESX
31 (0.676 %)VMware Infrastructure
Systems Management
11 (0.676 %)SCOM
Vendors
127 (18.24 %)Citrix
226 (17.57 %)Microsoft
38 (5.405 %)Oracle
46 (4.054 %)Cisco
55 (3.378 %)VERITAS
64 (2.703 %)Sophos
64 (2.703 %)WatchGuard
73 (2.027 %)SolidWorks
73 (2.027 %)Lotus
73 (2.027 %)Sun
82 (1.351 %)Intel
91 (0.676 %)Cognos
91 (0.676 %)VMware
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