The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 104 121 123
Rank change year-on-year
+17 +2
Permanent jobs requiring a Technical Support 26 23 20
As % of all permanent IT jobs located in Cambridgeshire 1.20% 0.94% 0.84%
As % of the Job Titles category 1.26% 0.99% 0.89%
Number of salaries quoted 25 19 15
Average salary £28,500 £42,500 £27,000
Average salary % change year-on-year
-32.94% +57.40%
90% offered a salary of more than £20,700 £26,500 £22,500
10% offered a salary of more than £40,000 £56,750 £32,500
UK excluding London average salary £27,500 £30,000 £30,750
% change year-on-year
-8.33% -2.43%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2059 2331 2238
As % of all permanent IT jobs located in Cambridgeshire 95.02% 95.14% 93.99%
Number of salaries quoted 1720 1891 1932
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £29,000 £26,000 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support Salary Trend in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 30 July 2015.

Technical Support Salary Histogram in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +12 18 £37,550 -6.12% 2
Peterborough - 7 £25,000 -
St Neots - 1 £27,500 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 30 July 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 27 (61.36%) Windows
2 17 (38.64%) Active Directory
3 14 (31.82%) Microsoft
4 12 (27.27%) Linux
5 10 (22.73%) Analytical Skills
6 9 (20.45%) MS Office
6 9 (20.45%) ITIL
7 8 (18.18%) MS Excel
7 8 (18.18%) MS Exchange
7 8 (18.18%) VMware
7 8 (18.18%) Windows Server 2008
8 7 (15.91%) PowerShell
8 7 (15.91%) Line Management
8 7 (15.91%) Enterprise Software
8 7 (15.91%) DNS
8 7 (15.91%) Oracle
8 7 (15.91%) Project Management
8 7 (15.91%) Management Information System
9 6 (13.64%) Service Delivery
9 6 (13.64%) Microsoft Certification
10 5 (11.36%) SQL
10 5 (11.36%) MCSE
10 5 (11.36%) TCP/IP
10 5 (11.36%) WAN
10 5 (11.36%) Exchange Server 2010
10 5 (11.36%) Office 365
10 5 (11.36%) VMware Infrastructure
10 5 (11.36%) Windows 7
10 5 (11.36%) Bash Shell
10 5 (11.36%) MCITP

Technical Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 30 July 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (18.18%) MS Exchange
2 5 (11.36%) Exchange Server 2010
3 3 (6.82%) IIS
3 3 (6.82%) SharePoint
4 2 (4.55%) Apache
4 2 (4.55%) Tomcat
4 2 (4.55%) BizTalk Server
4 2 (4.55%) Zope
4 2 (4.55%) Plone
5 1 (2.27%) Exchange Server 2007
5 1 (2.27%) Exchange Server 2013
Applications
1 9 (20.45%) MS Office
2 8 (18.18%) MS Excel
Business Applications
1 2 (4.55%) Tridion
1 2 (4.55%) Dynamics CRM
1 2 (4.55%) ResourceLink
Cloud Services
1 5 (11.36%) Office 365
2 1 (2.27%) Microsoft Azure
Communications & Networking
1 7 (15.91%) DNS
2 5 (11.36%) WAN
2 5 (11.36%) TCP/IP
3 4 (9.09%) LAN
3 4 (9.09%) Wireless
4 3 (6.82%) Firewall
4 3 (6.82%) VPN
4 3 (6.82%) DHCP
5 2 (4.55%) LDAP
5 2 (4.55%) Intranet
6 1 (2.27%) MPLS
6 1 (2.27%) OSPF
6 1 (2.27%) VRRP
6 1 (2.27%) SSL
6 1 (2.27%) SAN
6 1 (2.27%) ADSL
6 1 (2.27%) HTTP
6 1 (2.27%) RIP
6 1 (2.27%) VLAN
6 1 (2.27%) Network Security
Database & Business Intelligence
1 4 (9.09%) SQL Server
2 2 (4.55%) PostgreSQL
Development Applications
1 1 (2.27%) LabVIEW
General
1 1 (2.27%) Electronics
1 1 (2.27%) Retail
1 1 (2.27%) Marketing
Libraries, Frameworks & Software Standards
1 2 (4.55%) .NET
Miscellaneous
1 10 (22.73%) Analytical Skills
2 7 (15.91%) Management Information System
2 7 (15.91%) Enterprise Software
3 1 (2.27%) User Experience
3 1 (2.27%) Mathematics
Operating Systems
1 27 (61.36%) Windows
2 12 (27.27%) Linux
3 8 (18.18%) Windows Server 2008
4 5 (11.36%) Windows 7
5 4 (9.09%) Windows Server 2003
6 3 (6.82%) UNIX
6 3 (6.82%) CentOS
6 3 (6.82%) Red Hat Enterprise Linux
7 2 (4.55%) Apple iOS
7 2 (4.55%) Windows 8
7 2 (4.55%) Windows Server 2012
7 2 (4.55%) Android
7 2 (4.55%) Debian
8 1 (2.27%) Windows Vista
8 1 (2.27%) Mac OS X
8 1 (2.27%) Solaris
Processes & Methodologies
1 9 (20.45%) ITIL
2 7 (15.91%) Project Management
2 7 (15.91%) Line Management
3 6 (13.64%) Service Delivery
4 4 (9.09%) Incident Management
5 3 (6.82%) Configuration Management
6 2 (4.55%) Mobile Device Management
6 2 (4.55%) DevOps
6 2 (4.55%) CRM
6 2 (4.55%) ERP
6 2 (4.55%) Disaster Recovery
6 2 (4.55%) Asset Management
7 1 (2.27%) Problem Management
7 1 (2.27%) Coaching
Programming Languages
1 7 (15.91%) PowerShell
2 5 (11.36%) Bash Shell
2 5 (11.36%) SQL
3 3 (6.82%) Java
3 3 (6.82%) Perl
4 2 (4.55%) Python
4 2 (4.55%) Ruby
5 1 (2.27%) Tcl
5 1 (2.27%) MATLAB
5 1 (2.27%) T-SQL
5 1 (2.27%) PHP
5 1 (2.27%) C
5 1 (2.27%) C#
Qualifications
1 6 (13.64%) Microsoft Certification
2 5 (11.36%) MCITP
2 5 (11.36%) MCSE
3 3 (6.82%) Degree
4 2 (4.55%) LPIC
5 1 (2.27%) CCIE
5 1 (2.27%) CCNP
5 1 (2.27%) CCNA
5 1 (2.27%) Cisco Certification
5 1 (2.27%) MCP
Quality Assurance & Compliance
1 3 (6.82%) SLA
System Software
1 17 (38.64%) Active Directory
2 5 (11.36%) VMware Infrastructure
3 2 (4.55%) Terminal Server
3 2 (4.55%) XenDesktop
4 1 (2.27%) Hyper-V
4 1 (2.27%) XenApp
Systems Management
1 2 (4.55%) Opscode Chef
2 1 (2.27%) Backup Exec
2 1 (2.27%) Symantec Enterprise Vault
Vendors
1 14 (31.82%) Microsoft
2 8 (18.18%) VMware
3 7 (15.91%) Oracle
4 3 (6.82%) Red Hat
5 2 (4.55%) F5
5 2 (4.55%) Citrix
6 1 (2.27%) NetApp
6 1 (2.27%) LogRhythm
6 1 (2.27%) Symantec
6 1 (2.27%) Websense
6 1 (2.27%) Clearswift
6 1 (2.27%) Cisco
6 1 (2.27%) HP
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £26000 per annum + Fantastic Base+Benefits
Posted: Yesterday