The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 124 115 119
Rank change year-on-year
-9 +4
Permanent jobs requiring a Technical Support 18 19 34
As % of all permanent IT jobs located in Cambridgeshire 0.72% 0.84% 1.17%
As % of the Job Titles category 0.76% 0.89% 1.21%
Number of salaries quoted 12 13 32
Average salary £42,500 £27,000 £26,500
Average salary % change year-on-year
+57.40% +1.88%
90% offered a salary of more than £28,681 £23,000 £20,000
10% offered a salary of more than £62,875 £32,000 £40,000
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2381 2125 2806
As % of all permanent IT jobs located in Cambridgeshire 95.24% 94.44% 96.23%
Number of salaries quoted 1895 1824 2480
Average salary £40,325 £40,000 £40,000
Average salary % change year-on-year
+0.81% -
90% offered a salary of more than £26,000 £27,500 £27,203
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support Salary Trend in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 29 August 2014.

Technical Support Salary Histogram in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -5 15 £42,500 +60.37% 9
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 29 August 2014, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 22 (48.89%) UNIX
2 16 (35.56%) Windows
3 14 (31.11%) Degree
4 13 (28.89%) Linux
5 12 (26.67%) Python
5 12 (26.67%) MySQL
6 10 (22.22%) Red Hat
7 9 (20.00%) MS Excel
8 8 (17.78%) CentOS
8 8 (17.78%) Ubuntu
8 8 (17.78%) Online Security
8 8 (17.78%) Microsoft
8 8 (17.78%) PHP
8 8 (17.78%) SQL
9 7 (15.56%) .NET
9 7 (15.56%) C#
9 7 (15.56%) SQL Server
10 6 (13.33%) HTML
10 6 (13.33%) Java
10 6 (13.33%) JavaScript
10 6 (13.33%) Dynamics AX
10 6 (13.33%) SQL Server Reporting Services
11 5 (11.11%) Telecoms
11 5 (11.11%) Advertising
12 4 (8.89%) ITIL
12 4 (8.89%) Manufacturing
12 4 (8.89%) Perl
12 4 (8.89%) ASP.NET
13 3 (6.67%) CSS
13 3 (6.67%) Solaris

Technical Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 29 August 2014, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.67%) Moodle
2 2 (4.44%) WebLogic
2 2 (4.44%) SharePoint
Applications
1 9 (20.00%) MS Excel
2 1 (2.22%) MS Office
Business Applications
1 6 (13.33%) Dynamics AX
Communications & Networking
1 3 (6.67%) Wi-Fi
1 3 (6.67%) Wireless
1 3 (6.67%) LTE
2 2 (4.44%) Radio Access Network
2 2 (4.44%) 3GPP
2 2 (4.44%) DHCP
2 2 (4.44%) TCP/IP
2 2 (4.44%) DNS
2 2 (4.44%) SS7
3 1 (2.22%) INAP
Database & Business Intelligence
1 12 (26.67%) MySQL
2 7 (15.56%) SQL Server
3 6 (13.33%) SQL Server Reporting Services
General
1 5 (11.11%) Telecoms
1 5 (11.11%) Advertising
2 4 (8.89%) Manufacturing
3 3 (6.67%) Marketing
4 2 (4.44%) Retail
4 2 (4.44%) Finance
Libraries, Frameworks & Software Standards
1 7 (15.56%) .NET
2 6 (13.33%) HTML
3 4 (8.89%) ASP.NET
4 3 (6.67%) CSS
4 3 (6.67%) XML
5 2 (4.44%) Web Services
5 2 (4.44%) J2EE
Miscellaneous
1 3 (6.67%) VLE
2 2 (4.44%) Management Information System
3 1 (2.22%) Visualisation
3 1 (2.22%) Mobile App
Operating Systems
1 22 (48.89%) UNIX
2 16 (35.56%) Windows
3 13 (28.89%) Linux
4 8 (17.78%) Ubuntu
4 8 (17.78%) CentOS
5 3 (6.67%) Solaris
6 2 (4.44%) Windows Server 2008
6 2 (4.44%) Red Hat Enterprise Linux
6 2 (4.44%) Windows Server 2012
Processes & Methodologies
1 8 (17.78%) Online Security
2 4 (8.89%) ITIL
3 3 (6.67%) Release Management
3 3 (6.67%) Performance Tuning
4 2 (4.44%) Logistics
4 2 (4.44%) Unit Testing
4 2 (4.44%) Performance Management
4 2 (4.44%) ITIL V3
4 2 (4.44%) Business Analytics
4 2 (4.44%) Analytics
4 2 (4.44%) Business Intelligence
4 2 (4.44%) Service Management
4 2 (4.44%) Disaster Recovery
5 1 (2.22%) CRM
5 1 (2.22%) Business Analysis
Programming Languages
1 12 (26.67%) Python
2 8 (17.78%) PHP
2 8 (17.78%) SQL
3 7 (15.56%) C#
4 6 (13.33%) Java
4 6 (13.33%) JavaScript
5 4 (8.89%) Perl
6 2 (4.44%) C++
6 2 (4.44%) Bash Shell
6 2 (4.44%) C
Qualifications
1 14 (31.11%) Degree
Quality Assurance & Compliance
1 2 (4.44%) QA
System Software
1 2 (4.44%) Active Directory
1 2 (4.44%) VMware Infrastructure
1 2 (4.44%) Hyper-V
Vendors
1 10 (22.22%) Red Hat
2 8 (17.78%) Microsoft
3 2 (4.44%) Sun
3 2 (4.44%) VMware
3 2 (4.44%) Wind River
4 1 (2.22%) Oracle
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