The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 108 120 113
Rank change year-on-year
+12 -7
Permanent jobs requiring a Technical Support 35 33 40
As % of all permanent IT jobs located in Cambridgeshire 1.330% 1.149% 1.341%
As % of the Job Titles category 1.395% 1.196% 1.410%
Number of salaries quoted 30 31 34
Average salary £27,500 £21,500 £32,500
Average salary % change year-on-year
+27.90% -33.84%
90% offered a salary of more than £23,250 £20,000 £23,500
10% offered a salary of more than £37,700 £30,000 £37,500
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2509 2760 2837
As % of all permanent IT jobs located in Cambridgeshire 95.33% 96.13% 95.14%
Number of salaries quoted 2240 2335 2525
Average salary £38,500 £39,000 £35,000
Average salary % change year-on-year
-1.28% +11.42%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
East of England

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Cambridgeshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Cambridgeshire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 21 May 2013.

Cambridgeshire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cambridge +3 16 £30,000 +39.53%
Peterborough -3 7 £25,000 +25.00%
Huntingdon +7 5 £27,500 +15.78%
Technical Support
East of England

Technical Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 36 (37.50%) Windows
2 32 (33.33%) SQL Server
3 30 (31.25%) Finance
4 24 (25.00%) Pegasus
4 24 (25.00%) Sage
4 24 (25.00%) Exchequer
5 22 (22.92%) SQL
5 22 (22.92%) Sage 200
6 19 (19.79%) Cisco
6 19 (19.79%) Microsoft
7 18 (18.75%) Windows Server 2003
8 16 (16.67%) Linux
9 15 (15.63%) Telecoms
10 14 (14.58%) WebLogic
10 14 (14.58%) TCP/IP
11 13 (13.54%) MS Excel
11 13 (13.54%) Windows XP
12 12 (12.50%) Security Cleared
12 12 (12.50%) Retail
13 11 (11.46%) Degree
13 11 (11.46%) Veritas
13 11 (11.46%) Solaris
13 11 (11.46%) Oracle
14 10 (10.42%) Fujitsu
14 10 (10.42%) Time Management
15 9 (9.375%) iSeries
15 9 (9.375%) LPAR
15 9 (9.375%) IIS
15 9 (9.375%) MS Office
15 9 (9.375%) MS Exchange

Technical Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 6 (6.250%) ASP
2 5 (5.208%) HTML
3 4 (4.167%) .NET
3 4 (4.167%) XML
3 4 (4.167%) Middleware
3 4 (4.167%) WebSphere
4 3 (3.125%) JRules
4 3 (3.125%) Oracle Fusion
4 3 (3.125%) WebCenter
5 1 (1.042%) JSF
5 1 (1.042%) COM
Application Platforms
1 14 (14.58%) WebLogic
2 9 (9.375%) IIS
2 9 (9.375%) MS Exchange
3 6 (6.250%) SharePoint
4 4 (4.167%) Apache
4 4 (4.167%) ColdFusion
4 4 (4.167%) Exchange Server 2007
4 4 (4.167%) Exchange Server 2003
5 3 (3.125%) Exchange Server 2010
5 3 (3.125%) WebSphere Message Broker
5 3 (3.125%) WebSphere MQ
6 1 (1.042%) SharePoint 2010
6 1 (1.042%) Smallworld
6 1 (1.042%) Tomcat
Applications
1 13 (13.54%) MS Excel
2 9 (9.375%) MS Office
3 1 (1.042%) AutoCAD
Business Applications
1 24 (25.00%) Exchequer
2 22 (22.92%) Sage 200
3 6 (6.250%) SalesLogix
3 6 (6.250%) Dynamics CRM
4 4 (4.167%) Agresso
4 4 (4.167%) Lawson
4 4 (4.167%) Movex
4 4 (4.167%) Sage 1000
4 4 (4.167%) SAP Business One
4 4 (4.167%) Dynamics NAV
4 4 (4.167%) Dynamics GP
5 3 (3.125%) Documaker
6 2 (2.083%) Pegasus Opera
Communications & Networking
1 14 (14.58%) TCP/IP
2 8 (8.333%) Internet
2 8 (8.333%) DNS
3 6 (6.250%) SAN
4 4 (4.167%) VoIP
4 4 (4.167%) DHCP
4 4 (4.167%) Firewall
4 4 (4.167%) Cisco ASA
5 2 (2.083%) LAN
5 2 (2.083%) WAN
6 1 (1.042%) LTE
6 1 (1.042%) TETRA
6 1 (1.042%) 3G
6 1 (1.042%) Ethernet
6 1 (1.042%) HTTP
6 1 (1.042%) Bluetooth
6 1 (1.042%) GSM
6 1 (1.042%) VPN
Database & Business Intelligence
1 32 (33.33%) SQL Server
2 2 (2.083%) SQL Server 2008
3 1 (1.042%) solidDB
3 1 (1.042%) SQL Server 2005
3 1 (1.042%) SQL Server 2012
3 1 (1.042%) Oracle OWB
3 1 (1.042%) GIS
3 1 (1.042%) RDBMS
3 1 (1.042%) MySQL
3 1 (1.042%) Crystal Reports
General
1 30 (31.25%) Finance
2 15 (15.63%) Telecoms
3 12 (12.50%) Retail
4 3 (3.125%) Publishing
5 2 (2.083%) Financial Institution
6 1 (1.042%) Multimedia
6 1 (1.042%) Billing
6 1 (1.042%) Marketing
6 1 (1.042%) Dutch Language
6 1 (1.042%) Portuguese Language
6 1 (1.042%) Spanish Language
Miscellaneous
1 9 (9.375%) iSeries
1 9 (9.375%) LPAR
1 9 (9.375%) AS400
2 5 (5.208%) Computer Science
3 2 (2.083%) Embedded Systems
Operating Systems
1 36 (37.50%) Windows
2 18 (18.75%) Windows Server 2003
3 16 (16.67%) Linux
4 13 (13.54%) Windows XP
5 11 (11.46%) Solaris
6 8 (8.333%) UNIX
7 7 (7.292%) Windows Server 2008
8 3 (3.125%) Red Hat Enterprise Linux
9 2 (2.083%) Windows 8
9 2 (2.083%) Oracle Linux
10 1 (1.042%) Windows 7
10 1 (1.042%) Debian
Processes & Methodologies
1 10 (10.42%) Time Management
2 8 (8.333%) ITIL
2 8 (8.333%) Root Cause Analysis
3 7 (7.292%) Incident Management
4 6 (6.250%) CRM
5 4 (4.167%) ERP
6 3 (3.125%) BPMN
6 3 (3.125%) Change Control
6 3 (3.125%) Service Delivery
7 2 (2.083%) Project Management
7 2 (2.083%) Problem Management
8 1 (1.042%) Revenue Management
8 1 (1.042%) Enterprise Architecture
8 1 (1.042%) Continuous Improvement
8 1 (1.042%) SEO
8 1 (1.042%) Disaster Recovery
8 1 (1.042%) Validation
8 1 (1.042%) Business Continuity
8 1 (1.042%) BCP
8 1 (1.042%) Service Management
Programming Languages
1 22 (22.92%) SQL
2 8 (8.333%) Java
3 5 (5.208%) JavaScript
3 5 (5.208%) Perl
4 4 (4.167%) C++
4 4 (4.167%) PHP
5 3 (3.125%) C#
6 2 (2.083%) VB
7 1 (1.042%) VB6
7 1 (1.042%) Magik
7 1 (1.042%) Python
7 1 (1.042%) VB.NET
7 1 (1.042%) VBA
7 1 (1.042%) PL/SQL
Qualifications
1 12 (12.50%) Security Cleared
2 11 (11.46%) Degree
3 7 (7.292%) SC Cleared
4 5 (5.208%) DV Cleared
4 5 (5.208%) Cisco Certification
5 4 (4.167%) MCITP
5 4 (4.167%) MCTS
6 3 (3.125%) CCNP
7 2 (2.083%) HND
7 2 (2.083%) CCNA
7 2 (2.083%) CCENT
8 1 (1.042%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.042%) Data Quality
System Software
1 6 (6.250%) Active Directory
2 4 (4.167%) Hyper-V
3 3 (3.125%) VMware Infrastructure
3 3 (3.125%) VMware ESX
4 2 (2.083%) VMware ESXi
4 2 (2.083%) XenApp
Systems Management
1 3 (3.125%) Oracle Identity Manager
1 3 (3.125%) Tivoli Identity Manager
2 1 (1.042%) Control-M
Vendors
1 24 (25.00%) Pegasus
1 24 (25.00%) Sage
2 19 (19.79%) Cisco
2 19 (19.79%) Microsoft
3 11 (11.46%) Veritas
3 11 (11.46%) Oracle
4 10 (10.42%) Fujitsu
5 7 (7.292%) VMware
6 4 (4.167%) SAP
6 4 (4.167%) CODA
6 4 (4.167%) Epicor
6 4 (4.167%) Infor
7 3 (3.125%) CheckPoint
7 3 (3.125%) IBM
7 3 (3.125%) Informatica
8 2 (2.083%) Citrix
8 2 (2.083%) Red Hat
Cambridge, Cambridgeshire
This organisation’s leading software platform is utilised by some of the biggest tech companies on the planet (Facebook, Google, Microsoft etc)... Technical knowledge to include: supporting and...
Deanslist Limited
Salary: From £20,000 to £30,000 per annum + shift + benefits
Posted: 20 May 2013
Cambridge
A fantastic opportunity for a graduate engineer to join this successful company whose sophisticated products are used globally. With practical mechanical & electrical skills and good interpersonal skills you...
ECM Selection Ltd
Salary: to £29k + benefits
Posted: 26 April 2013
Peterborough, East Anglia
Below is a list of the most relevant technologies you will need proven commercial experience of; MS Server and Desktop administration and troubleshooting/AD/Exchange 2007/ SQL Server/...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum + Extensive Benefits
Posted: 10 May 2013
Cambridge, Cambridgeshire
You will have good knowledge of SQL Server, Oracle, excel and other databases... Keywords: Support / Technical Consultant: Finance: Trading: Customer Service: Client-facing: Support: SQL SERVER: Oracle : Problem...
Oho Group Ltd.
Salary: £22000 to £30000 per annum - Excellent Benefits
Posted: 17 May 2013
Cambridge, East Anglia
Applications Support Engineer (Europe) - Firmware / Embedded, Comms, Technical Support, Consumer Products (Automotive, Home Entertainment, Healthcare)... Your expertise would help prioritise key accounts and help in the input into...
ECM Selection Ltd
Salary: to c£40k + benefits
Posted: 16 May 2013