The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank 112 118 114
Rank change year-on-year
+6 -4
Permanent jobs requiring a Technical Support 27 20 31
As % of all permanent IT jobs located in Cambridgeshire 1.10% 0.90% 1.09%
As % of the Job Titles category 1.15% 0.94% 1.14%
Number of salaries quoted 22 9 30
Average salary £38,750 £35,000 £27,000
Average salary % change year-on-year
+10.71% +29.62%
90% offered a salary of more than £25,000 £26,300 £21,850
10% offered a salary of more than £50,000 £45,500 £35,250
UK excluding London average salary £30,000 £31,000 £28,750
% change year-on-year
-3.22% +7.82%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2346 2136 2714
As % of all permanent IT jobs located in Cambridgeshire 95.25% 96.61% 95.50%
Number of salaries quoted 1886 1751 2328
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support Salary Trend in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 21 November 2014.

Technical Support Salary Histogram in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge 0 19 £38,750 +3.33% 4
Peterborough +2 4 £24,250 -15.65%
Huntingdon -5 1 £55,000 +46.66%
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 21 November 2014, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 13 (28.89%) SQL
2 11 (24.44%) Microsoft
3 10 (22.22%) .NET
3 10 (22.22%) C#
4 9 (20.00%) HTML
4 9 (20.00%) MS Excel
4 9 (20.00%) ITIL
5 8 (17.78%) Windows
6 7 (15.56%) Java
6 7 (15.56%) JavaScript
6 7 (15.56%) PHP
6 7 (15.56%) SQL Server
6 7 (15.56%) Marketing
6 7 (15.56%) Degree
7 6 (13.33%) Dynamics AX
7 6 (13.33%) SQL Server Reporting Services
7 6 (13.33%) ITIL V3
7 6 (13.33%) Telecoms
8 5 (11.11%) Manufacturing
8 5 (11.11%) Advertising
8 5 (11.11%) Oracle
8 5 (11.11%) ASP.NET
8 5 (11.11%) Linux
9 4 (8.89%) UNIX
9 4 (8.89%) CSS
9 4 (8.89%) Web Services
9 4 (8.89%) MySQL
9 4 (8.89%) VMware
9 4 (8.89%) SLA
10 3 (6.67%) VLE

Technical Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 21 November 2014, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.67%) Moodle
2 2 (4.44%) JBoss
2 2 (4.44%) Apache
2 2 (4.44%) Tomcat
3 1 (2.22%) MS Exchange
3 1 (2.22%) GlassFish
3 1 (2.22%) Exchange Server 2010
Applications
1 9 (20.00%) MS Excel
2 1 (2.22%) MS Office
Business Applications
1 6 (13.33%) Dynamics AX
Cloud Services
1 1 (2.22%) Google Apps
Communications & Networking
1 2 (4.44%) Internet
1 2 (4.44%) SS7
1 2 (4.44%) Wi-Fi
1 2 (4.44%) Wireless
1 2 (4.44%) LTE
2 1 (2.22%) Radio Access Network
2 1 (2.22%) INAP
2 1 (2.22%) 3GPP
2 1 (2.22%) FTP
Database & Business Intelligence
1 7 (15.56%) SQL Server
2 6 (13.33%) SQL Server Reporting Services
3 4 (8.89%) MySQL
4 1 (2.22%) SQL Server 2005
4 1 (2.22%) SQL Server Analysis Services
4 1 (2.22%) Oracle Database
Development Applications
1 1 (2.22%) InstallShield
General
1 7 (15.56%) Marketing
2 6 (13.33%) Telecoms
3 5 (11.11%) Manufacturing
3 5 (11.11%) Advertising
4 2 (4.44%) French Language
4 2 (4.44%) German Language
4 2 (4.44%) Electronics
Libraries, Frameworks & Software Standards
1 10 (22.22%) .NET
2 9 (20.00%) HTML
3 5 (11.11%) ASP.NET
4 4 (8.89%) CSS
4 4 (8.89%) Web Services
5 3 (6.67%) XML
6 1 (2.22%) JSP
Miscellaneous
1 3 (6.67%) VLE
1 3 (6.67%) Computer Science
2 2 (4.44%) Mathematics
3 1 (2.22%) Management Information System
3 1 (2.22%) Replication
3 1 (2.22%) Visualisation
3 1 (2.22%) Mobile App
Operating Systems
1 8 (17.78%) Windows
2 5 (11.11%) Linux
3 4 (8.89%) UNIX
4 1 (2.22%) Windows Server 2008
4 1 (2.22%) Solaris
Processes & Methodologies
1 9 (20.00%) ITIL
2 6 (13.33%) ITIL V3
3 3 (6.67%) Performance Tuning
3 3 (6.67%) Release Management
3 3 (6.67%) Coaching
4 2 (4.44%) Incident Management
4 2 (4.44%) User Acceptance Testing
4 2 (4.44%) Server Monitoring
4 2 (4.44%) CRM
4 2 (4.44%) Software Engineering
4 2 (4.44%) Systems Analysis
5 1 (2.22%) Business Analysis
5 1 (2.22%) ERP
Programming Languages
1 13 (28.89%) SQL
2 10 (22.22%) C#
3 7 (15.56%) Java
3 7 (15.56%) JavaScript
3 7 (15.56%) PHP
4 3 (6.67%) Python
5 2 (4.44%) C++
6 1 (2.22%) Perl
6 1 (2.22%) Bash Shell
6 1 (2.22%) C
Qualifications
1 7 (15.56%) Degree
Quality Assurance & Compliance
1 4 (8.89%) SLA
2 2 (4.44%) QA
System Software
1 2 (4.44%) VMware Infrastructure
2 1 (2.22%) Active Directory
2 1 (2.22%) Microsoft App-V
Vendors
1 11 (24.44%) Microsoft
2 5 (11.11%) Oracle
3 4 (8.89%) VMware
4 2 (4.44%) Red Hat
5 1 (2.22%) AppSense
5 1 (2.22%) Google
5 1 (2.22%) Wind River
5 1 (2.22%) HP
5 1 (2.22%) Citrix
5 1 (2.22%) NetApp
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