The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 113 102 91
Rank change year-on-year
-11 -11
Permanent jobs requiring a Technical Support 16 27 60
As % of all permanent IT jobs located in Cambridgeshire 0.70% 1.31% 2.29%
As % of the Job Titles category 0.73% 1.36% 2.42%
Number of salaries quoted 10 25 44
Average salary £35,000 £30,000 £26,500
Average salary % change year-on-year
+16.66% +13.20%
90% offered a salary of more than £19,850 £25,000 £22,000
10% offered a salary of more than £46,000 £82,500 £34,250
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2186 1991 2478
As % of all permanent IT jobs located in Cambridgeshire 95.25% 96.32% 94.72%
Number of salaries quoted 1769 1656 2155
Average salary £42,000 £40,000 £37,500
Average salary % change year-on-year
+5.00% +6.66%
90% offered a salary of more than £25,000 £27,500 £25,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridgeshire

Technical Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridgeshire region.

Technical Support Salary Trend in Cambridgeshire

Technical Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridgeshire region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in Cambridgeshire

Technical Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cambridgeshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -3 12 £35,000 -57.57% 3
Huntingdon -3 2 £37,500 +50.00%
Peterborough - 2 £18,500 -
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 30 January 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 17 (40.48%) Microsoft
2 14 (33.33%) SQL
3 12 (28.57%) ITIL
3 12 (28.57%) Windows
4 10 (23.81%) Linux
4 10 (23.81%) Oracle
4 10 (23.81%) VMware
5 7 (16.67%) SLA
5 7 (16.67%) SQL Server
5 7 (16.67%) .NET
5 7 (16.67%) C#
6 6 (14.29%) MS Excel
6 6 (14.29%) Dynamics AX
6 6 (14.29%) Marketing
6 6 (14.29%) VMware Infrastructure
6 6 (14.29%) ITIL V3
7 5 (11.90%) DevOps
7 5 (11.90%) F5
7 5 (11.90%) SQL Server Reporting Services
8 4 (9.52%) Degree
8 4 (9.52%) Manufacturing
8 4 (9.52%) Advertising
8 4 (9.52%) Java
8 4 (9.52%) ASP.NET
8 4 (9.52%) UNIX
8 4 (9.52%) Web Services
9 3 (7.14%) MS Office
9 3 (7.14%) HTML
9 3 (7.14%) SharePoint
9 3 (7.14%) DNS

Technical Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 30 January 2015, IT jobs across the Cambridgeshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.14%) SharePoint
2 2 (4.76%) Exchange Server 2010
2 2 (4.76%) MS Exchange
2 2 (4.76%) JBoss
2 2 (4.76%) Apache
2 2 (4.76%) Tomcat
2 2 (4.76%) IIS
3 1 (2.38%) GlassFish
Applications
1 6 (14.29%) MS Excel
2 3 (7.14%) MS Office
Business Applications
1 6 (14.29%) Dynamics AX
Cloud Services
1 1 (2.38%) Google Apps
Communications & Networking
1 3 (7.14%) DNS
2 2 (4.76%) iSCSI
2 2 (4.76%) Internet
2 2 (4.76%) DHCP
3 1 (2.38%) Bluetooth
3 1 (2.38%) GSM
3 1 (2.38%) LAN
3 1 (2.38%) VoIP
3 1 (2.38%) WAN
3 1 (2.38%) FTP
3 1 (2.38%) TCP/IP
3 1 (2.38%) TETRA
3 1 (2.38%) Firewall
3 1 (2.38%) 3G
3 1 (2.38%) SS7
3 1 (2.38%) LTE
3 1 (2.38%) Unified Communications
Database & Business Intelligence
1 7 (16.67%) SQL Server
2 5 (11.90%) SQL Server Reporting Services
3 1 (2.38%) MySQL
3 1 (2.38%) SQL Server 2008
3 1 (2.38%) SQL Server Analysis Services
3 1 (2.38%) SQL Server 2005
3 1 (2.38%) Oracle Database
Development Applications
1 1 (2.38%) InstallShield
General
1 6 (14.29%) Marketing
2 4 (9.52%) Manufacturing
2 4 (9.52%) Advertising
3 3 (7.14%) Telecoms
4 2 (4.76%) French Language
4 2 (4.76%) German Language
4 2 (4.76%) Electronics
Libraries, Frameworks & Software Standards
1 7 (16.67%) .NET
2 4 (9.52%) ASP.NET
2 4 (9.52%) Web Services
3 3 (7.14%) HTML
4 1 (2.38%) CSS
4 1 (2.38%) JSP
Miscellaneous
1 3 (7.14%) Management Information System
1 3 (7.14%) Computer Science
2 2 (4.76%) User Experience
2 2 (4.76%) PKI
2 2 (4.76%) Mathematics
2 2 (4.76%) Clustering
3 1 (2.38%) Replication
Operating Systems
1 12 (28.57%) Windows
2 10 (23.81%) Linux
3 4 (9.52%) UNIX
4 2 (4.76%) Windows Server 2008
5 1 (2.38%) Android
5 1 (2.38%) Apple iOS
Processes & Methodologies
1 12 (28.57%) ITIL
2 6 (14.29%) ITIL V3
3 5 (11.90%) DevOps
4 3 (7.14%) Incident Management
4 3 (7.14%) Coaching
5 2 (4.76%) Server Monitoring
5 2 (4.76%) Software Engineering
5 2 (4.76%) Systems Analysis
5 2 (4.76%) User Acceptance Testing
5 2 (4.76%) Data Security
5 2 (4.76%) Service Delivery
6 1 (2.38%) ERP
6 1 (2.38%) CRM
6 1 (2.38%) B2B
6 1 (2.38%) Project Management
6 1 (2.38%) Performance Management
6 1 (2.38%) Android Development
6 1 (2.38%) iOS Development
Programming Languages
1 14 (33.33%) SQL
2 7 (16.67%) C#
3 4 (9.52%) Java
4 2 (4.76%) PowerShell
4 2 (4.76%) C++
5 1 (2.38%) C
5 1 (2.38%) JavaScript
Qualifications
1 4 (9.52%) Degree
2 1 (2.38%) Cisco Certification
2 1 (2.38%) CCNA
2 1 (2.38%) SC Cleared
2 1 (2.38%) Security Cleared
2 1 (2.38%) JNCIA
Quality Assurance & Compliance
1 7 (16.67%) SLA
2 2 (4.76%) QA
System Software
1 6 (14.29%) VMware Infrastructure
2 2 (4.76%) vSphere
2 2 (4.76%) VMware ESXi
2 2 (4.76%) Active Directory
3 1 (2.38%) Microsoft App-V
Systems Management
1 2 (4.76%) SCCM
Vendors
1 17 (40.48%) Microsoft
2 10 (23.81%) Oracle
2 10 (23.81%) VMware
3 5 (11.90%) F5
4 3 (7.14%) Cisco
5 1 (2.38%) AppSense
5 1 (2.38%) HP
5 1 (2.38%) Citrix
5 1 (2.38%) NetApp
5 1 (2.38%) Google
Cambridge, Cambridgeshire
Red Gate Software
Salary: Competitive
Posted: 3 days ago
Cambridge, Cambridgeshire
ENTERPRISE RECRUITMENT LTD
Salary: £38000 to £45000 per annum - Bonus,Pension,BUPA
Posted: 5 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Salary: From £35,300 to £39,800 per annum
Posted: 10 days ago