The table below looks at the statistics for Problem Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Problem Management
Rank 62 48 51
Rank change year-on-year
-14 +3
Permanent jobs citing Problem Management 4 13 3
As % of all permanent IT jobs located in Cardiff 0.65% 2.73% 0.71%
As % of the Processes & Methodologies category 0.82% 3.45% 1.09%
Number of salaries quoted 4 12 3
Average salary £39,250 £37,500 £33,000
Average salary % change year-on-year
+4.66% +13.63%
UK excluding London average salary £41,500 £40,000 £35,500
% change year-on-year
+3.75% +12.67%
Problem Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
487 377 274
As % of all permanent IT jobs located in Cardiff 78.93% 79.04% 65.24%
Number of salaries quoted 418 330 240
Average salary £35,000 £40,500 £35,000
Average salary % change year-on-year
-13.58% +15.71%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £47,500 £53,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Problem Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in Cardiff

Problem Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the Cardiff region.

Problem Management Salary Trend in Cardiff

Problem Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 24 December 2014, IT jobs across the Cardiff region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 6 (60.00%) ITIL
2 5 (50.00%) SLA
2 5 (50.00%) Service Delivery
3 4 (40.00%) Change Management
3 4 (40.00%) Incident Management
4 3 (30.00%) SQL
4 3 (30.00%) MS Excel
4 3 (30.00%) Microsoft
4 3 (30.00%) ITIL Certification
4 3 (30.00%) Service Management
4 3 (30.00%) Finance
5 2 (20.00%) IIS
5 2 (20.00%) TCP/IP
5 2 (20.00%) Active Directory
5 2 (20.00%) Firewall
5 2 (20.00%) ITSM
5 2 (20.00%) Clustering
5 2 (20.00%) SC Cleared
5 2 (20.00%) Security Cleared
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Service Desk Management
5 2 (20.00%) Mentoring
5 2 (20.00%) Coaching
5 2 (20.00%) Performance Metrics
6 1 (10.00%) C++
6 1 (10.00%) Java
6 1 (10.00%) JavaScript
6 1 (10.00%) MS Office
6 1 (10.00%) VSS/SourceSafe
6 1 (10.00%) Web Services

Problem Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 24 December 2014, IT jobs across the Cardiff region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) IIS
2 1 (10.00%) MS Exchange
2 1 (10.00%) SAS
Applications
1 3 (30.00%) MS Excel
2 1 (10.00%) MS Office
Communications & Networking
1 2 (20.00%) TCP/IP
1 2 (20.00%) Firewall
2 1 (10.00%) Cisco ASA
2 1 (10.00%) Cisco Nexus
2 1 (10.00%) VPN
2 1 (10.00%) SSL
2 1 (10.00%) MPLS
Database & Business Intelligence
1 1 (10.00%) Relational Database
Development Applications
1 1 (10.00%) VSS/SourceSafe
1 1 (10.00%) ClearCase
1 1 (10.00%) PowerBuilder
1 1 (10.00%) ClearQuest
General
1 3 (30.00%) Finance
2 1 (10.00%) Billing
2 1 (10.00%) Welsh Language
Job Titles
1 4 (40.00%) Service Manager
2 2 (20.00%) Infrastructure Engineer
2 2 (20.00%) Support Manager
2 2 (20.00%) Service Support Manager
3 1 (10.00%) 3rd Line Support Engineer
3 1 (10.00%) Head of Service Delivery
3 1 (10.00%) 3rd Line Technical Support
3 1 (10.00%) Developer
3 1 (10.00%) Network Engineer
3 1 (10.00%) Technical Support
3 1 (10.00%) Support Engineer
3 1 (10.00%) 3rd Line Support
3 1 (10.00%) Technical Support Engineer
3 1 (10.00%) Technical Engineer
Libraries, Frameworks & Software Standards
1 1 (10.00%) Web Services
1 1 (10.00%) XML
Miscellaneous
1 2 (20.00%) Clustering
1 2 (20.00%) Performance Metrics
2 1 (10.00%) N-Tier
2 1 (10.00%) Life Science
Operating Systems
1 1 (10.00%) UNIX
1 1 (10.00%) Windows
1 1 (10.00%) Linux
Processes & Methodologies
1 6 (60.00%) ITIL
2 5 (50.00%) Service Delivery
3 4 (40.00%) Change Management
3 4 (40.00%) Incident Management
4 3 (30.00%) Service Management
5 2 (20.00%) Mentoring
5 2 (20.00%) Coaching
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Service Desk Management
5 2 (20.00%) ITSM
6 1 (10.00%) UML
6 1 (10.00%) Email Management
Programming Languages
1 3 (30.00%) SQL
2 1 (10.00%) C++
2 1 (10.00%) Java
2 1 (10.00%) JavaScript
Qualifications
1 3 (30.00%) ITIL Certification
2 2 (20.00%) SC Cleared
2 2 (20.00%) Security Cleared
3 1 (10.00%) Degree
3 1 (10.00%) CCNA
3 1 (10.00%) Cisco Certification
Quality Assurance & Compliance
1 5 (50.00%) SLA
System Software
1 2 (20.00%) Active Directory
Vendors
1 3 (30.00%) Microsoft
2 1 (10.00%) Intel
2 1 (10.00%) Avaya
2 1 (10.00%) Juniper
2 1 (10.00%) CheckPoint
2 1 (10.00%) TOWER Software
2 1 (10.00%) VMware
2 1 (10.00%) Cisco