The statistics below represent IT jobs advertised across the North West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 192 220 199
Rank change year-on-year
+28 -21
Permanent jobs requiring a Technical Support 42 37 58
As % of all permanent IT jobs located in the North West 0.76% 0.58% 0.82%
As % of the Job Titles category 0.78% 0.60% 0.85%
Number of salaries quoted 38 34 57
Median salary £24,750 £26,125 £32,500
Median salary % change year-on-year
-5.26% -19.61%
90% offered a salary of more than £17,000 £19,450 £22,500
10% offered a salary of more than £40,000 £36,825 £45,000
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5397 6184 6861
As % of all permanent IT jobs located in the North West 97.51% 96.78% 96.99%
Number of salaries quoted 4578 5042 5525
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the North West

Technical Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North West region.

Technical Support Salary Trend in the North West

Technical Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Technical Support across the North West region over the 3 months to 26 June 2016.

Technical Support Salary Histogram in the North West

Technical Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North West region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +53 22 £20,000 -18.36% 5
Manchester -3 16 £33,750 +29.80% 3
Merseyside -1 2 £40,000 +21.21% 5
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 June 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Technical Support in the job title.

1 50 (51.55%) Windows
2 33 (34.02%) Microsoft
3 32 (32.99%) Analytical Skills
4 31 (31.96%) Windows Server
5 30 (30.93%) Telecoms
6 29 (29.90%) Broadband
7 27 (27.84%) MS Excel
8 26 (26.80%) LAN
8 26 (26.80%) SQL
9 22 (22.68%) VMware
10 21 (21.65%) Active Directory
10 21 (21.65%) Windows Server 2008
11 20 (20.62%) TCP/IP
11 20 (20.62%) VPN
11 20 (20.62%) Internet
12 18 (18.56%) MS Exchange
13 16 (16.49%) Service Management
13 16 (16.49%) ITIL
13 16 (16.49%) Windows Server 2012
14 15 (15.46%) Windows 7
14 15 (15.46%) Cisco
15 14 (14.43%) SQL Server
16 13 (13.40%) VMware Infrastructure
16 13 (13.40%) Linux
16 13 (13.40%) WAN
17 12 (12.37%) Oracle
17 12 (12.37%) Firewall
18 11 (11.34%) Android
19 9 (9.28%) Disaster Recovery
19 9 (9.28%) Unix

Technical Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (18.56%) MS Exchange
2 8 (8.25%) Exchange Server 2013
2 8 (8.25%) IIS
3 7 (7.22%) Exchange Server 2010
4 3 (3.09%) JBoss
4 3 (3.09%) WebLogic
4 3 (3.09%) WebSphere
5 2 (2.06%) IBM Notes
5 2 (2.06%) Tomcat
6 1 (1.03%) Apache
6 1 (1.03%) Exchange Server 2007
6 1 (1.03%) Skype for Business
Applications
1 27 (27.84%) MS Excel
2 6 (6.19%) MS Office
Cloud Services
1 7 (7.22%) Office 365
2 5 (5.15%) SaaS
3 3 (3.09%) PaaS
4 1 (1.03%) Microsoft Azure
Communications & Networking
1 29 (29.90%) Broadband
2 26 (26.80%) LAN
3 20 (20.62%) Internet
3 20 (20.62%) TCP/IP
3 20 (20.62%) VPN
4 13 (13.40%) WAN
5 12 (12.37%) Firewall
6 8 (8.25%) ADSL
6 8 (8.25%) Ethernet
6 8 (8.25%) NAS
6 8 (8.25%) SAN
7 7 (7.22%) Wireless
8 6 (6.19%) CTI
8 6 (6.19%) DHCP
8 6 (6.19%) DNS
8 6 (6.19%) FTP
8 6 (6.19%) IPv4
8 6 (6.19%) VoIP
9 3 (3.09%) IP Telephony
9 3 (3.09%) Wi-Fi
Database & Business Intelligence
1 14 (14.43%) SQL Server
2 5 (5.15%) BusinessObjects
3 2 (2.06%) PowerPivot
4 1 (1.03%) Data Warehouse
4 1 (1.03%) SQL Server 2008
Development Applications
1 2 (2.06%) VSS/SourceSafe
General
1 30 (30.93%) Telecoms
2 5 (5.15%) Retail
3 4 (4.12%) Automotive
4 3 (3.09%) French Language
4 3 (3.09%) Legal
4 3 (3.09%) Pharmaceutical
5 2 (2.06%) Arabic Language
5 2 (2.06%) German Language
5 2 (2.06%) Hindi Language
5 2 (2.06%) Russian Language
5 2 (2.06%) Spanish Language
6 1 (1.03%) Finance
6 1 (1.03%) Law
Libraries, Frameworks & Software Standards
1 6 (6.19%) .NET
2 4 (4.12%) .NET Framework
2 4 (4.12%) Web Services
3 3 (3.09%) Middleware
4 2 (2.06%) HTML
4 2 (2.06%) XML
Miscellaneous
1 32 (32.99%) Analytical Skills
2 7 (7.22%) Data Centre
2 7 (7.22%) Driving Licence
3 6 (6.19%) Clustering
4 4 (4.12%) HP StoreVirtual
5 3 (3.09%) Computer Science
5 3 (3.09%) EPoS
6 2 (2.06%) Mathematics
7 1 (1.03%) BYOD
7 1 (1.03%) Hybrid Cloud
7 1 (1.03%) Life Science
7 1 (1.03%) Mobile App
7 1 (1.03%) Statistics
7 1 (1.03%) Video Conferencing
7 1 (1.03%) Virtual Team
Operating Systems
1 50 (51.55%) Windows
2 31 (31.96%) Windows Server
3 21 (21.65%) Windows Server 2008
4 16 (16.49%) Windows Server 2012
5 15 (15.46%) Windows 7
6 13 (13.40%) Linux
7 11 (11.34%) Android
8 9 (9.28%) Unix
9 8 (8.25%) Apple iOS
10 6 (6.19%) Mac OS X
10 6 (6.19%) Windows 10
11 4 (4.12%) CentOS
11 4 (4.12%) Windows 8
11 4 (4.12%) Windows XP
12 2 (2.06%) Windows Server 2003
13 1 (1.03%) Data ONTAP
13 1 (1.03%) Windows CE
Processes & Methodologies
1 16 (16.49%) ITIL
1 16 (16.49%) Service Management
2 9 (9.28%) Disaster Recovery
3 7 (7.22%) Continuous Improvement
4 6 (6.19%) Time Management
5 5 (5.15%) ERP
5 5 (5.15%) Stakeholder Engagement
6 4 (4.12%) Business Continuity
6 4 (4.12%) Configuration Management
6 4 (4.12%) Kalman Filter
6 4 (4.12%) Project Management
6 4 (4.12%) Software Licensing
6 4 (4.12%) Web Filtering
7 3 (3.09%) Business Intelligence
7 3 (3.09%) Incident Management
7 3 (3.09%) Mentoring
8 2 (2.06%) Asset Management
8 2 (2.06%) Change Management
8 2 (2.06%) Root Cause Analysis
9 1 (1.03%) Capacity Management
Programming Languages
1 26 (26.80%) SQL
2 6 (6.19%) PowerShell
3 4 (4.12%) C++
4 2 (2.06%) Java
4 2 (2.06%) PL/SQL
4 2 (2.06%) T-SQL
4 2 (2.06%) VB.NET
Qualifications
1 8 (8.25%) Degree
2 5 (5.15%) CCNA
2 5 (5.15%) Cisco Certification
3 3 (3.09%) Microsoft Certification
4 2 (2.06%) CCENT
4 2 (2.06%) CCNP
4 2 (2.06%) VMware Certified Professional (VCP)
5 1 (1.03%) CCA
5 1 (1.03%) Citrix Certification
5 1 (1.03%) DBS Check
5 1 (1.03%) NCDA
5 1 (1.03%) NCIE
Quality Assurance & Compliance
1 6 (6.19%) SLA
System Software
1 21 (21.65%) Active Directory
2 13 (13.40%) VMware Infrastructure
3 7 (7.22%) XenDesktop
4 5 (5.15%) Hyper-V
5 3 (3.09%) Terminal Services
6 2 (2.06%) Virtual Machines
6 2 (2.06%) vSphere
7 1 (1.03%) XenApp
Systems Management
1 1 (1.03%) SCOM
1 1 (1.03%) XenMobile
Vendors
1 33 (34.02%) Microsoft
2 22 (22.68%) VMware
3 15 (15.46%) Cisco
4 12 (12.37%) Oracle
5 9 (9.28%) Citrix
5 9 (9.28%) NetApp
6 8 (8.25%) HP
7 6 (6.19%) Mitel
8 5 (5.15%) Teradata
9 3 (3.09%) Dell
10 2 (2.06%) CommVault
10 2 (2.06%) Lotus
11 1 (1.03%) F5
11 1 (1.03%) Fortinet
11 1 (1.03%) iManage
11 1 (1.03%) MobileIron
11 1 (1.03%) Motorola
11 1 (1.03%) NetSuite
Warrington, Cheshire
Chassam Contract
Salary: £25,000 per annum
Posted: 3 days ago
Cheadle, Cheshire
Searchability
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Liverpool, Merseyside
Merseyside Police
Salary: From £29,880 to £35,100 per annum
Posted: 4 days ago
Liverpool, Merseyside
Merseyside Police
Salary: From £29,880 to £35,100 per annum
Posted: 4 days ago
Macclesfield, Cheshire
Applause IT Innovation
Salary: £18000 - £22000 per annum + +Bens
Posted: 6 days ago
Southport, Merseyside
Oscar
Salary: £23000 - £25000 per annum + benefits
Posted: 5 days ago
Southport
Experian
Salary: Pension, bonus scheme
Posted: 6 days ago
Warrington, Cheshire
Salt
Salary: £55000 - £68000 per annum + pension
Posted: 4 days ago
Knutsford
Adria Solutions Ltd
Salary: £25000 - £27000 per annum + Benefits
Posted: 21 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
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Manchester
Applause IT Ltd
Salary: £23000 - £28000 per annum + bens
Posted: 26 days ago
Warrington
Networx
Salary: £17,797
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Manchester
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Salary: £34000 - £40000 per annum + bens
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