The statistics below represent IT jobs advertised across the North West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 199 226 207
Rank change year-on-year
+27 -19
Permanent jobs requiring a Technical Support 40 36 48
As % of all permanent IT jobs located in the North West 0.69% 0.55% 0.69%
As % of the Job Titles category 0.70% 0.57% 0.71%
Number of salaries quoted 36 32 45
Median salary £25,500 £24,500 £34,000
Median salary % change year-on-year
+4.08% -27.94%
90% offered a salary of more than £19,500 £18,775 £22,500
10% offered a salary of more than £41,250 £37,500 £45,000
UK excluding London median salary £29,000 £28,000 £30,000
% change year-on-year
+3.57% -6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5696 6371 6735
As % of all permanent IT jobs located in the North West 97.70% 96.79% 96.73%
Number of salaries quoted 4784 5188 5399
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £53,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the North West

Technical Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North West region.

Technical Support Salary Trend in the North West

Technical Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Technical Support across the North West region over the 3 months to 24 July 2016.

Technical Support Salary Histogram in the North West

Technical Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North West region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +43 20 £25,500 +13.33% 5
Manchester -12 14 £32,500 +24.40% 6
Merseyside -7 3 £17,797 -46.06% 2
Lancashire - 1 £25,230 - 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 24 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Technical Support in the job title.

1 42 (47.19%) Windows
2 33 (37.08%) Microsoft
3 26 (29.21%) Windows Server
4 25 (28.09%) Analytical Skills
5 24 (26.97%) MS Excel
5 24 (26.97%) Broadband
6 23 (25.84%) LAN
6 23 (25.84%) Telecoms
7 21 (23.60%) SQL
8 19 (21.35%) TCP/IP
8 19 (21.35%) Active Directory
9 18 (20.22%) VMware
10 17 (19.10%) VPN
10 17 (19.10%) Internet
11 16 (17.98%) MS Exchange
11 16 (17.98%) Windows Server 2008
12 14 (15.73%) VMware Infrastructure
12 14 (15.73%) SQL Server
12 14 (15.73%) Firewall
13 13 (14.61%) Service Management
13 13 (14.61%) Cisco
13 13 (14.61%) Windows 7
14 12 (13.48%) Windows Server 2012
14 12 (13.48%) Citrix
14 12 (13.48%) ITIL
14 12 (13.48%) WAN
15 10 (11.24%) Android
15 10 (11.24%) Linux
16 9 (10.11%) HP
16 9 (10.11%) Driving Licence

Technical Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (17.98%) MS Exchange
2 8 (8.99%) Exchange Server 2013
3 7 (7.87%) Exchange Server 2010
4 4 (4.49%) IIS
5 2 (2.25%) Skype for Business
6 1 (1.12%) Apache
6 1 (1.12%) Drupal
6 1 (1.12%) Exchange Server 2007
6 1 (1.12%) SharePoint
6 1 (1.12%) WebSphere
6 1 (1.12%) WordPress
Applications
1 24 (26.97%) MS Excel
2 5 (5.62%) MS Office
Cloud Services
1 8 (8.99%) Office 365
2 2 (2.25%) SaaS
3 1 (1.12%) GitHub
3 1 (1.12%) Microsoft Azure
Communications & Networking
1 24 (26.97%) Broadband
2 23 (25.84%) LAN
3 19 (21.35%) TCP/IP
4 17 (19.10%) Internet
4 17 (19.10%) VPN
5 14 (15.73%) Firewall
6 12 (13.48%) WAN
7 7 (7.87%) ADSL
7 7 (7.87%) Ethernet
8 6 (6.74%) CTI
8 6 (6.74%) FTP
8 6 (6.74%) IPv4
8 6 (6.74%) NAS
8 6 (6.74%) SAN
9 5 (5.62%) DHCP
9 5 (5.62%) DNS
9 5 (5.62%) VoIP
9 5 (5.62%) Wireless
10 4 (4.49%) Wi-Fi
11 2 (2.25%) SSL
Database & Business Intelligence
1 14 (15.73%) SQL Server
2 2 (2.25%) BusinessObjects
2 2 (2.25%) PowerPivot
3 1 (1.12%) SQL Server 2008
Development Applications
1 2 (2.25%) VSS/SourceSafe
General
1 23 (25.84%) Telecoms
2 4 (4.49%) Automotive
3 3 (3.37%) French Language
3 3 (3.37%) Legal
3 3 (3.37%) Pharmaceutical
4 2 (2.25%) Arabic Language
4 2 (2.25%) Finance
4 2 (2.25%) German Language
4 2 (2.25%) Hindi Language
4 2 (2.25%) Retail
4 2 (2.25%) Russian Language
4 2 (2.25%) Spanish Language
5 1 (1.12%) Law
5 1 (1.12%) Marketing
Libraries, Frameworks & Software Standards
1 7 (7.87%) .NET
2 4 (4.49%) .NET Framework
2 4 (4.49%) Web Services
3 3 (3.37%) HTML
4 1 (1.12%) CSS
Miscellaneous
1 25 (28.09%) Analytical Skills
2 9 (10.11%) Driving Licence
3 6 (6.74%) Clustering
4 4 (4.49%) Data Centre
4 4 (4.49%) HP StoreVirtual
5 3 (3.37%) EPoS
6 2 (2.25%) Computer Science
6 2 (2.25%) iPad
6 2 (2.25%) Mathematics
6 2 (2.25%) Smartphone
7 1 (1.12%) BYOD
7 1 (1.12%) Enterprise Software
7 1 (1.12%) Health Informatics
7 1 (1.12%) Hybrid Cloud
7 1 (1.12%) Informatics
7 1 (1.12%) Life Science
7 1 (1.12%) Mobile App
7 1 (1.12%) Statistics
7 1 (1.12%) Video Conferencing
Operating Systems
1 42 (47.19%) Windows
2 26 (29.21%) Windows Server
3 16 (17.98%) Windows Server 2008
4 13 (14.61%) Windows 7
5 12 (13.48%) Windows Server 2012
6 10 (11.24%) Android
6 10 (11.24%) Linux
7 8 (8.99%) Apple iOS
8 6 (6.74%) Mac OS X
8 6 (6.74%) Windows 10
9 5 (5.62%) CentOS
10 4 (4.49%) Windows XP
11 3 (3.37%) Unix
11 3 (3.37%) Windows 8
12 1 (1.12%) Debian
12 1 (1.12%) Windows CE
12 1 (1.12%) Windows Server 2003
Processes & Methodologies
1 13 (14.61%) Service Management
2 12 (13.48%) ITIL
3 4 (4.49%) Continuous Improvement
3 4 (4.49%) Disaster Recovery
3 4 (4.49%) Kalman Filter
3 4 (4.49%) Project Management
3 4 (4.49%) Time Management
3 4 (4.49%) Web Filtering
4 3 (3.37%) Asset Management
4 3 (3.37%) Business Intelligence
4 3 (3.37%) Mentoring
5 2 (2.25%) Business Continuity
5 2 (2.25%) Configuration Management
5 2 (2.25%) ERP
5 2 (2.25%) Incident Management
5 2 (2.25%) Presales
5 2 (2.25%) Software Licensing
5 2 (2.25%) Stakeholder Engagement
6 1 (1.12%) ITIL V3
6 1 (1.12%) Product Management
Programming Languages
1 21 (23.60%) SQL
2 4 (4.49%) C++
2 4 (4.49%) PowerShell
3 2 (2.25%) Java
3 2 (2.25%) PL/SQL
3 2 (2.25%) T-SQL
3 2 (2.25%) VB.NET
4 1 (1.12%) JavaScript
4 1 (1.12%) Ruby
Qualifications
1 3 (3.37%) Degree
2 2 (2.25%) CCENT
2 2 (2.25%) CCNA
2 2 (2.25%) CCNP
2 2 (2.25%) Cisco Certification
3 1 (1.12%) CCA
3 1 (1.12%) Citrix Certification
3 1 (1.12%) DBS Check
3 1 (1.12%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (5.62%) SLA
2 2 (2.25%) ISO/IEC 27001
System Software
1 19 (21.35%) Active Directory
2 14 (15.73%) VMware Infrastructure
3 7 (7.87%) XenDesktop
4 6 (6.74%) Hyper-V
5 3 (3.37%) Terminal Services
6 2 (2.25%) Virtual Machines
6 2 (2.25%) vSphere
7 1 (1.12%) XenApp
Systems Management
1 1 (1.12%) AirWatch
1 1 (1.12%) Opscode Chef
1 1 (1.12%) Puppet
1 1 (1.12%) SCCM
1 1 (1.12%) SCOM
1 1 (1.12%) XenMobile
Vendors
1 33 (37.08%) Microsoft
2 18 (20.22%) VMware
3 13 (14.61%) Cisco
4 12 (13.48%) Citrix
5 9 (10.11%) HP
6 6 (6.74%) Mitel
6 6 (6.74%) NetApp
7 5 (5.62%) Oracle
8 4 (4.49%) Samsung
9 3 (3.37%) Apple
9 3 (3.37%) Dell
10 2 (2.25%) Teradata
11 1 (1.12%) Draytek
11 1 (1.12%) F5
11 1 (1.12%) Fortinet
11 1 (1.12%) iManage
11 1 (1.12%) MobileIron
11 1 (1.12%) Motorola
11 1 (1.12%) NETGEAR
11 1 (1.12%) Veeam
Manchester, Lancashire
Applause IT Innovation
Salary: £22000 - £25000 per annum + bens
Posted: 2 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £34000 - £40000 per annum + bens
Posted: 2 days ago
Southport, Merseyside
Oscar
Salary: £23000 - £25000 per annum + benefits
Posted: 4 days ago
Nelson, Lancashire
Global Technology Solutions Ltd
Salary: £27000 - £32000 per annum
Posted: 3 days ago
Liverpool, Merseyside
Oscar
Salary: £23000 - £35000 per annum
Posted: 3 days ago
Manchester, Lancashire
Oscar
Salary: £30000 - £35000 per annum + benefits
Posted: 5 days ago
Warrington
Recruitment Genius Ltd
Salary: £21000 - £25000 per annum
Posted: 12 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 25 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 25 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 25 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 25 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 25 days ago
Frodsham
Adria Solutions Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 10 days ago
Runcorn, Cheshire
Rowlands Pharmacy
Salary: £20,080.52 per annum +£2,500 Annual Bonus, Saturday Overtime
Posted: 24 days ago
Salford Quays
Recital Consulting Ltd
Salary: 19000-23000 Per Annum
Posted: 27 days ago
Frodsham
Adria Solutions Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 19 days ago