The statistics below represent IT jobs advertised across the North West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Technical Support
Rank 208 209 226
Rank change year-on-year
+1 +17
Permanent jobs requiring a Technical Support 38 56 40
As % of all permanent IT jobs located in the North West 0.63% 0.84% 0.54%
As % of the Job Titles category 0.65% 0.86% 0.56%
Number of salaries quoted 36 48 37
Median salary £32,500 £24,875 £32,500
Median salary % change year-on-year
+30.65% -23.46%
90% offered a salary of more than £19,750 £18,775 £21,900
10% offered a salary of more than £45,000 £37,500 £50,000
UK excluding London median salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5864 6482 7151
As % of all permanent IT jobs located in the North West 97.36% 96.96% 96.37%
Number of salaries quoted 4912 5387 5759
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the North West

Technical Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North West region.

Technical Support Salary Trend in the North West

Technical Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Technical Support across the North West region over the 3 months to 28 August 2016.

Technical Support Salary Histogram in the North West

Technical Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North West region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +32 13 £32,500 +22.64% 1
Manchester -33 11 £35,000 +53.84% 2
Lancashire +14 8 £29,500 -
Cumbria - 3 £30,000 -
Merseyside -14 2 £17,797 -5.08%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 28 August 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Technical Support in the job title.

1 33 (37.93%) Windows
2 26 (29.89%) Microsoft
3 21 (24.14%) Analytical Skills
4 19 (21.84%) Broadband
5 18 (20.69%) LAN
5 18 (20.69%) Windows Server
6 17 (19.54%) MS Excel
6 17 (19.54%) Active Directory
6 17 (19.54%) VMware
6 17 (19.54%) Telecoms
7 16 (18.39%) Firewall
8 15 (17.24%) TCP/IP
8 15 (17.24%) SQL
8 15 (17.24%) SQL Server
9 14 (16.09%) VPN
9 14 (16.09%) Windows Server 2008
10 13 (14.94%) Internet
11 12 (13.79%) WAN
11 12 (13.79%) MS Exchange
11 12 (13.79%) Service Management
11 12 (13.79%) Cisco
12 11 (12.64%) SLA
12 11 (12.64%) VMware Infrastructure
13 10 (11.49%) Windows 7
13 10 (11.49%) Windows Server 2012
13 10 (11.49%) HP
13 10 (11.49%) ITIL
14 9 (10.34%) Wireless
14 9 (10.34%) Linux
14 9 (10.34%) Office 365

Technical Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (13.79%) MS Exchange
2 6 (6.90%) Exchange Server 2013
3 5 (5.75%) Exchange Server 2010
4 2 (2.30%) Skype for Business
5 1 (1.15%) Apache
5 1 (1.15%) Drupal
5 1 (1.15%) Exchange Server 2007
5 1 (1.15%) IIS
5 1 (1.15%) SharePoint
5 1 (1.15%) WebSphere
5 1 (1.15%) WordPress
Applications
1 17 (19.54%) MS Excel
2 5 (5.75%) MS Office
Cloud Services
1 9 (10.34%) Office 365
2 2 (2.30%) SaaS
3 1 (1.15%) GitHub
3 1 (1.15%) Microsoft Azure
Communications & Networking
1 19 (21.84%) Broadband
2 18 (20.69%) LAN
3 16 (18.39%) Firewall
4 15 (17.24%) TCP/IP
5 14 (16.09%) VPN
6 13 (14.94%) Internet
7 12 (13.79%) WAN
8 9 (10.34%) Wireless
9 7 (8.05%) ADSL
10 6 (6.90%) DHCP
10 6 (6.90%) FTP
11 5 (5.75%) Ethernet
11 5 (5.75%) NAS
11 5 (5.75%) SAN
11 5 (5.75%) Wi-Fi
12 4 (4.60%) IPv4
12 4 (4.60%) SSL
12 4 (4.60%) VLAN
12 4 (4.60%) Wireshark
13 3 (3.45%) DNS
Database & Business Intelligence
1 15 (17.24%) SQL Server
2 2 (2.30%) PowerPivot
3 1 (1.15%) SQL Server 2008
Development Applications
1 1 (1.15%) VSS/SourceSafe
General
1 17 (19.54%) Telecoms
2 6 (6.90%) Manufacturing
3 5 (5.75%) Finance
4 4 (4.60%) Automotive
5 3 (3.45%) Legal
5 3 (3.45%) Pharmaceutical
6 2 (2.30%) Arabic Language
6 2 (2.30%) French Language
6 2 (2.30%) German Language
6 2 (2.30%) Hindi Language
6 2 (2.30%) Russian Language
6 2 (2.30%) Spanish Language
7 1 (1.15%) Law
7 1 (1.15%) Marketing
Libraries, Frameworks & Software Standards
1 7 (8.05%) .NET
2 4 (4.60%) .NET Framework
2 4 (4.60%) Web Services
3 3 (3.45%) HTML
4 1 (1.15%) CSS
Miscellaneous
1 21 (24.14%) Analytical Skills
2 9 (10.34%) Data Centre
3 7 (8.05%) Clustering
3 7 (8.05%) Driving Licence
4 5 (5.75%) HP StoreVirtual
5 3 (3.45%) EPoS
6 2 (2.30%) Computer Science
6 2 (2.30%) iPad
6 2 (2.30%) Mathematics
6 2 (2.30%) Smartphone
7 1 (1.15%) BYOD
7 1 (1.15%) Enterprise Software
7 1 (1.15%) Health Informatics
7 1 (1.15%) Hybrid Cloud
7 1 (1.15%) Informatics
7 1 (1.15%) Life Science
7 1 (1.15%) Mobile App
7 1 (1.15%) Statistics
7 1 (1.15%) Video Conferencing
7 1 (1.15%) Xbox
Operating Systems
1 33 (37.93%) Windows
2 18 (20.69%) Windows Server
3 14 (16.09%) Windows Server 2008
4 10 (11.49%) Windows 7
4 10 (11.49%) Windows Server 2012
5 9 (10.34%) Linux
6 6 (6.90%) Android
6 6 (6.90%) Apple iOS
7 5 (5.75%) CentOS
7 5 (5.75%) Mac OS X
8 4 (4.60%) Windows XP
9 3 (3.45%) Windows 10
9 3 (3.45%) Windows 8
10 2 (2.30%) Windows Server 2003
11 1 (1.15%) Debian
11 1 (1.15%) Unix
11 1 (1.15%) Windows CE
Processes & Methodologies
1 12 (13.79%) Service Management
2 10 (11.49%) ITIL
3 7 (8.05%) Project Management
4 5 (5.75%) Business Intelligence
4 5 (5.75%) Kalman Filter
4 5 (5.75%) Virtual Environments
4 5 (5.75%) Web Filtering
5 4 (4.60%) Service Delivery
5 4 (4.60%) Validation
6 3 (3.45%) Asset Management
6 3 (3.45%) Business Development
6 3 (3.45%) CRM
6 3 (3.45%) ERP
6 3 (3.45%) Incident Management
6 3 (3.45%) Mentoring
6 3 (3.45%) Time Management
7 2 (2.30%) Compliance Audit
7 2 (2.30%) Continuous Improvement
7 2 (2.30%) Migration
7 2 (2.30%) Presales
Programming Languages
1 15 (17.24%) SQL
2 5 (5.75%) PowerShell
3 4 (4.60%) C++
3 4 (4.60%) R
4 2 (2.30%) Java
4 2 (2.30%) PL/SQL
4 2 (2.30%) T-SQL
4 2 (2.30%) VB.NET
5 1 (1.15%) JavaScript
5 1 (1.15%) Ruby
Qualifications
1 7 (8.05%) Degree
2 4 (4.60%) MCP
3 2 (2.30%) CCENT
3 2 (2.30%) CCNA
3 2 (2.30%) CCNP
3 2 (2.30%) Cisco Certification
4 1 (1.15%) DBS Check
Quality Assurance & Compliance
1 11 (12.64%) SLA
2 4 (4.60%) ISO/IEC 27001
System Software
1 17 (19.54%) Active Directory
2 11 (12.64%) VMware Infrastructure
3 4 (4.60%) XenDesktop
4 3 (3.45%) Hyper-V
4 3 (3.45%) Terminal Services
4 3 (3.45%) vSphere
5 1 (1.15%) Virtual Machines
Systems Management
1 1 (1.15%) AirWatch
1 1 (1.15%) Opscode Chef
1 1 (1.15%) Puppet
1 1 (1.15%) SCCM
1 1 (1.15%) SCOM
Vendors
1 26 (29.89%) Microsoft
2 17 (19.54%) VMware
3 12 (13.79%) Cisco
4 10 (11.49%) HP
5 8 (9.20%) Citrix
6 7 (8.05%) Mitel
7 5 (5.75%) NetApp
8 4 (4.60%) Apple
8 4 (4.60%) Samsung
9 3 (3.45%) Dell
9 3 (3.45%) Oracle
10 1 (1.15%) Draytek
10 1 (1.15%) F5
10 1 (1.15%) Fortinet
10 1 (1.15%) iManage
10 1 (1.15%) MobileIron
10 1 (1.15%) Motorola
10 1 (1.15%) NETGEAR
10 1 (1.15%) Veeam
10 1 (1.15%) Verint
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £30000 - £45000 per annum
Posted: 6 days ago
Manchester
Applause IT Ltd
Salary: £22000 - £25000 per annum + bens
Posted: 18 days ago
Chester
360 Resourcing
Salary: £20,000 - £25,000 per year
Posted: 17 days ago