The statistics below represent IT jobs advertised across the North West region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Technical Support
England / North West
Rank 217 164 212
Rank change year-on-year
-53 +48
Permanent jobs requiring a Technical Support 18 67 49
As % of all permanent IT jobs located in the North West 0.30% 1.20% 0.70%
As % of the Job Titles category 0.31% 1.24% 0.72%
Number of salaries quoted 17 60 39
Median salary £25,000 £28,000 £28,500
Median salary % change year-on-year
-10.71% -1.75%
90% offered a salary of more than £22,500 £18,000 £22,500
10% offered a salary of more than £30,000 £42,400 £35,000
UK excluding London median salary £27,000 £29,000 £31,500
% change year-on-year
-6.89% -7.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5810 5396 6766
As % of all permanent IT jobs located in the North West 96.69% 96.62% 97.03%
Number of salaries quoted 4844 4535 5605
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,001 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the North West

Technical Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the North West region.

Technical Support Salary Trend in the North West

Technical Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Technical Support across the North West region over the 3 months to 27 February 2017.

Technical Support Salary Histogram in the North West

Technical Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North West region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -40 13 £25,000 -23.07% 7
Cheshire -18 4 £25,000 -1.96% 2
Lancashire -11 1 £27,000 -3.57%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 27 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Technical Support in the job title.

1 23 (51.11%) Microsoft
2 21 (46.67%) Windows
3 18 (40.00%) Degree
4 16 (35.56%) Windows Server
5 15 (33.33%) Windows Server 2008
5 15 (33.33%) MS Excel
6 11 (24.44%) Active Directory
6 11 (24.44%) VMware
7 10 (22.22%) MS Exchange
7 10 (22.22%) SQL Server
8 9 (20.00%) Service Management
8 9 (20.00%) Windows 7
8 9 (20.00%) Exchange Server 2010
9 8 (17.78%) Citrix
9 8 (17.78%) Office 365
9 8 (17.78%) Exchange Server 2013
10 7 (15.56%) Mentoring
10 7 (15.56%) iPad
11 6 (13.33%) Incident Management
11 6 (13.33%) SQL
11 6 (13.33%) Linux
12 5 (11.11%) Data Centre
12 5 (11.11%) ITIL
12 5 (11.11%) Intel Security
12 5 (11.11%) SAN
12 5 (11.11%) VMware ESX
12 5 (11.11%) McAfee ePO
13 4 (8.89%) MS Office
14 3 (6.67%) Unix
14 3 (6.67%) Oracle

Technical Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (22.22%) MS Exchange
2 9 (20.00%) Exchange Server 2010
3 8 (17.78%) Exchange Server 2013
4 3 (6.67%) Exchange Server 2007
5 2 (4.44%) Skype for Business
6 1 (2.22%) GroupWise
6 1 (2.22%) IIS
6 1 (2.22%) JBoss
6 1 (2.22%) SharePoint
6 1 (2.22%) Tomcat
Applications
1 15 (33.33%) MS Excel
2 4 (8.89%) MS Office
3 1 (2.22%) MS PowerPoint
Business Applications
1 1 (2.22%) Dynamics NAV
Cloud Services
1 8 (17.78%) Office 365
2 3 (6.67%) GitHub
3 2 (4.44%) Amazon AWS
4 1 (2.22%) SaaS
Communications & Networking
1 5 (11.11%) SAN
2 3 (6.67%) Firewall
3 2 (4.44%) LAN
3 2 (4.44%) WAN
3 2 (4.44%) Wireless
4 1 (2.22%) Cisco Nexus
4 1 (2.22%) FTP
4 1 (2.22%) Internet
4 1 (2.22%) TCP/IP
4 1 (2.22%) Wi-Fi
Database & Business Intelligence
1 10 (22.22%) SQL Server
2 2 (4.44%) MySQL
2 2 (4.44%) Oracle Database
2 2 (4.44%) SQL Server 2008
2 2 (4.44%) SQL Server 2012
3 1 (2.22%) Big Data
3 1 (2.22%) NoSQL
3 1 (2.22%) Oracle Database 11g
3 1 (2.22%) Oracle Reports
3 1 (2.22%) Relational Database
Development Applications
1 3 (6.67%) Git (software)
2 1 (2.22%) Firebug
General
1 3 (6.67%) Advertising
1 3 (6.67%) Finance
1 3 (6.67%) Manufacturing
1 3 (6.67%) Telecoms
2 1 (2.22%) Automotive
2 1 (2.22%) Banking
2 1 (2.22%) Marketing
2 1 (2.22%) Retail
Libraries, Frameworks & Software Standards
1 2 (4.44%) .NET
2 1 (2.22%) .NET Framework
2 1 (2.22%) CSS
2 1 (2.22%) HTML
2 1 (2.22%) Web Services
2 1 (2.22%) XHTML
Miscellaneous
1 7 (15.56%) iPad
2 5 (11.11%) Data Centre
3 2 (4.44%) Clustering
3 2 (4.44%) Driving Licence
4 1 (2.22%) Analytical Skills
4 1 (2.22%) Computer Science
4 1 (2.22%) Enterprise Software
4 1 (2.22%) Mainframe
Operating Systems
1 21 (46.67%) Windows
2 16 (35.56%) Windows Server
3 15 (33.33%) Windows Server 2008
4 9 (20.00%) Windows 7
5 6 (13.33%) Linux
6 3 (6.67%) Unix
7 2 (4.44%) AIX
7 2 (4.44%) Windows 8
8 1 (2.22%) Android
8 1 (2.22%) Apple iOS
8 1 (2.22%) Solaris
8 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 9 (20.00%) Service Management
2 7 (15.56%) Mentoring
3 6 (13.33%) Incident Management
4 5 (11.11%) ITIL
5 3 (6.67%) CRM
5 3 (6.67%) ERP
6 2 (4.44%) Business Development
6 2 (4.44%) Business Intelligence
6 2 (4.44%) Configuration Management
6 2 (4.44%) Cybersecurity
6 2 (4.44%) DevOps
6 2 (4.44%) Open Source
6 2 (4.44%) Performance Management
7 1 (2.22%) Capacity Management
7 1 (2.22%) Disaster Recovery
7 1 (2.22%) Load Balancing
7 1 (2.22%) Presales
7 1 (2.22%) Stakeholder Management
7 1 (2.22%) Test Scripting
7 1 (2.22%) Web Development
Programming Languages
1 6 (13.33%) SQL
2 3 (6.67%) Bash Shell
2 3 (6.67%) C++
2 3 (6.67%) Java
2 3 (6.67%) Perl
2 3 (6.67%) PHP
2 3 (6.67%) Python
2 3 (6.67%) Ruby
3 1 (2.22%) C
3 1 (2.22%) JavaScript
Qualifications
1 18 (40.00%) Degree
2 3 (6.67%) MCSE
2 3 (6.67%) Microsoft Certification
3 1 (2.22%) MCITP
3 1 (2.22%) MCSA
3 1 (2.22%) MCTS
Quality Assurance & Compliance
1 3 (6.67%) SLA
2 1 (2.22%) ISO 9001
2 1 (2.22%) ISO/IEC 27001
2 1 (2.22%) QA
System Software
1 11 (24.44%) Active Directory
2 5 (11.11%) VMware ESX
3 3 (6.67%) VMware Infrastructure
4 2 (4.44%) Hyper-V
5 1 (2.22%) NDS
5 1 (2.22%) NetIQ eDirectory
5 1 (2.22%) vSphere
Systems Management
1 5 (11.11%) McAfee ePO
2 2 (4.44%) Opscode Chef
2 2 (4.44%) Puppet
3 1 (2.22%) Ganglia
3 1 (2.22%) Microsoft Clustering
3 1 (2.22%) Netcool
3 1 (2.22%) SCCM
Vendors
1 23 (51.11%) Microsoft
2 11 (24.44%) VMware
3 8 (17.78%) Citrix
4 5 (11.11%) Intel Security
5 3 (6.67%) Cisco
5 3 (6.67%) Oracle
6 2 (4.44%) HP
6 2 (4.44%) NetApp
7 1 (2.22%) AppDynamics
7 1 (2.22%) BT
7 1 (2.22%) Openreach
7 1 (2.22%) Remedy
7 1 (2.22%) WatchGuard
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £22,000 per annum depending on experience + benefits
Posted: 2 hours ago
Manchester, Lancashire
Opus IT Consulting
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Altrincham, Cheshire
Applause IT Innovation
Salary: £19000 - £26000 per annum + Pension, Medical, Dental
Posted: 3 days ago
Cheshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 11 days ago
Cheshire
Nigel Frank International
Salary: £22000 per annum + Additional Benefits
Posted: 18 days ago
Greater Manchester
Nigel Frank International
Salary: £28000 per annum + Additional benefits
Posted: 20 days ago
Altrincham
Applause IT Ltd
Salary: £19000 - £26000 per annum + Pension, Medical, Dental
Posted: 10 days ago