The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 275 278 295
Rank change year-on-year
+3 +17
Permanent jobs citing Customer Engagement 36 35 17
As % of all permanent IT jobs located in the City of London 0.35% 0.34% 0.16%
As % of the Processes & Methodologies category 0.42% 0.41% 0.19%
Number of salaries quoted 26 32 15
Average salary £40,000 £56,000 £41,500
Average salary % change year-on-year
-28.57% +34.93%
90% offered a salary of more than £28,000 £22,500 £40,500
10% offered a salary of more than £76,250 £67,500 £90,000
UK excluding London average salary £51,250 £50,000 £50,000
% change year-on-year
+2.50% -
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8639 8614 8720
As % of all permanent IT jobs located in the City of London 83.04% 82.93% 80.27%
Number of salaries quoted 7305 7231 7812
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,994 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 27 February 2015.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 27 February 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 21 (39.62%) Analytical Skills
2 20 (37.74%) Finance
3 19 (35.85%) Microsoft
4 18 (33.96%) Mathematics
5 17 (32.08%) MS Office
5 17 (32.08%) Data Modelling
6 15 (28.30%) Statistics
7 14 (26.42%) Cluster Analysis
7 14 (26.42%) Data Analysis
7 14 (26.42%) Data Mining
7 14 (26.42%) MS Excel
7 14 (26.42%) SPSS
7 14 (26.42%) Regression Analysis
8 12 (22.64%) Marketing
9 10 (18.87%) Degree
9 10 (18.87%) Analytics
10 9 (16.98%) Agile Software Development
11 8 (15.09%) CRM
12 7 (13.21%) Retail
12 7 (13.21%) Customer Insight
13 6 (11.32%) Python
14 5 (9.43%) E-Commerce
14 5 (9.43%) Programme Management
14 5 (9.43%) Data Analytics
14 5 (9.43%) People Management
14 5 (9.43%) Smart Meter
15 4 (7.55%) Continuous Improvement
15 4 (7.55%) Social Media
15 4 (7.55%) Business Analysis
15 4 (7.55%) Google

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 27 February 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.77%) MS Exchange
1 2 (3.77%) Lync
2 1 (1.89%) Node.js
2 1 (1.89%) Apache Pig
Applications
1 17 (32.08%) MS Office
2 14 (26.42%) MS Excel
2 14 (26.42%) SPSS
3 2 (3.77%) MS PowerPoint
4 1 (1.89%) FastStats
Business Applications
1 2 (3.77%) WebTrends
1 2 (3.77%) Google Analytics
Cloud Services
1 2 (3.77%) Google App Engine
1 2 (3.77%) Office 365
1 2 (3.77%) Google Cloud Platform
2 1 (1.89%) SaaS
2 1 (1.89%) Microsoft Azure
Communications & Networking
1 2 (3.77%) DNS
2 1 (1.89%) Unified Communications
2 1 (1.89%) SMS
2 1 (1.89%) HTTP
Database & Business Intelligence
1 14 (26.42%) Data Mining
2 3 (5.66%) SQL Server
3 2 (3.77%) RDBMS
3 2 (3.77%) Relational Database
4 1 (1.89%) Oracle Database
4 1 (1.89%) MySQL
Development Applications
1 2 (3.77%) Git (software)
1 2 (3.77%) Mercurial
1 2 (3.77%) Axure RP
General
1 20 (37.74%) Finance
2 12 (22.64%) Marketing
3 7 (13.21%) Retail
4 4 (7.55%) Telecoms
5 3 (5.66%) Games
6 2 (3.77%) Banking
7 1 (1.89%) Legal
7 1 (1.89%) Billing
7 1 (1.89%) Investment Banking
7 1 (1.89%) German Language
Job Titles
1 21 (39.62%) Analyst
2 4 (7.55%) Consultant
3 3 (5.66%) Support Analyst
3 3 (5.66%) Architect
3 3 (5.66%) Software Engineer
3 3 (5.66%) Senior Software Engineer
3 3 (5.66%) Marketing Analyst
3 3 (5.66%) Designer
3 3 (5.66%) UX Designer
4 2 (3.77%) Cloud Consultant
4 2 (3.77%) Technical Analyst
4 2 (3.77%) Senior Manager
4 2 (3.77%) Technical Support Analyst
4 2 (3.77%) Business Manager
4 2 (3.77%) Product Analyst
4 2 (3.77%) Implementation Consultant
4 2 (3.77%) Infrastructure Architect
4 2 (3.77%) Business Analyst
4 2 (3.77%) Technical Support
4 2 (3.77%) Service Manager
Libraries, Frameworks & Software Standards
1 4 (7.55%) HTML
2 3 (5.66%) CSS
2 3 (5.66%) XML
3 2 (3.77%) Mason
3 2 (3.77%) Web Services
4 1 (1.89%) .NET
4 1 (1.89%) Ruby on Rails
Miscellaneous
1 21 (39.62%) Analytical Skills
2 18 (33.96%) Mathematics
3 15 (28.30%) Statistics
4 5 (9.43%) Smart Meter
5 4 (7.55%) Social Media
6 3 (5.66%) Data Structures
6 3 (5.66%) Algorithms
6 3 (5.66%) Physics
6 3 (5.66%) Chemistry
6 3 (5.66%) Biology
6 3 (5.66%) Computer Science
6 3 (5.66%) User Experience
7 2 (3.77%) Blog
7 2 (3.77%) Credit Risk
7 2 (3.77%) Reference Data
7 2 (3.77%) Digital Media
7 2 (3.77%) NHS
8 1 (1.89%) IVR
8 1 (1.89%) Economics
8 1 (1.89%) PMI
Operating Systems
1 3 (5.66%) UNIX
1 3 (5.66%) Linux
2 1 (1.89%) Windows
Processes & Methodologies
1 17 (32.08%) Data Modelling
2 14 (26.42%) Data Analysis
2 14 (26.42%) Cluster Analysis
2 14 (26.42%) Regression Analysis
3 10 (18.87%) Analytics
4 9 (16.98%) Agile Software Development
5 8 (15.09%) CRM
6 7 (13.21%) Customer Insight
7 5 (9.43%) Data Analytics
7 5 (9.43%) People Management
7 5 (9.43%) E-Commerce
7 5 (9.43%) Programme Management
8 4 (7.55%) Business Analysis
8 4 (7.55%) Continuous Improvement
9 3 (5.66%) Multivariate Testing
9 3 (5.66%) Web Analytics
9 3 (5.66%) Software Engineering
9 3 (5.66%) Digital Marketing
10 2 (3.77%) Business Development
10 2 (3.77%) Pay per click
Programming Languages
1 6 (11.32%) Python
2 3 (5.66%) MATLAB
2 3 (5.66%) R
3 2 (3.77%) SQL
3 2 (3.77%) JavaScript
4 1 (1.89%) Perl
4 1 (1.89%) PHP
4 1 (1.89%) C++
4 1 (1.89%) Java
4 1 (1.89%) Ruby
Qualifications
1 10 (18.87%) Degree
2 1 (1.89%) PMP
2 1 (1.89%) PMI Certification
Quality Assurance & Compliance
1 3 (5.66%) QA
2 2 (3.77%) Data Quality
3 1 (1.89%) SLA
System Software
1 2 (3.77%) Active Directory
1 2 (3.77%) VMware Infrastructure
Vendors
1 19 (35.85%) Microsoft
2 4 (7.55%) Google
2 4 (7.55%) Cognizant
2 4 (7.55%) Fujitsu
2 4 (7.55%) Oracle
3 3 (5.66%) Salesforce.com
4 2 (3.77%) VMware
4 2 (3.77%) Omniture
4 2 (3.77%) Coremetrics
4 2 (3.77%) Adobe
5 1 (1.89%) Unica
5 1 (1.89%) Tableau
5 1 (1.89%) Eloqua
5 1 (1.89%) Marketo
5 1 (1.89%) Neolane
5 1 (1.89%) LexisNexis
City, London
Clear Edge Consulting
Salary: From £95,000 to £105,000 per annum Bonus
Posted: 20 hours ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 2 days ago
City, London
Bell Integration
Salary: Competitive
Posted: 11 days ago
City of London
Churchill Frank
Salary: £60000 - £75000 per annum + Benefits
Posted: 24 days ago
City of London
Progressive Recruitment
Salary: £55000 - £62000 per annum + competitive
Posted: 26 days ago