The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 296 296 326
Rank change year-on-year
0 +30
Permanent jobs citing Customer Engagement 24 30 11
As % of all permanent IT jobs located in the City of London 0.21% 0.25% 0.087%
As % of the Processes & Methodologies category 0.25% 0.31% 0.11%
Number of salaries quoted 11 25 9
Average salary £52,500 £47,500 £48,000
Average salary % change year-on-year
+10.52% -1.04%
90% offered a salary of more than £24,000 £32,500 £41,200
10% offered a salary of more than £70,000 £69,000 £78,000
UK excluding London average salary £45,500 £47,500 £52,500
% change year-on-year
-4.21% -9.52%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9438 9707 10189
As % of all permanent IT jobs located in the City of London 81.96% 82.09% 80.84%
Number of salaries quoted 7873 8476 9301
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 19 September 2014.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 19 September 2014, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 28 (49.12%) Marketing
2 17 (29.82%) E-Commerce
3 13 (22.81%) Finance
4 11 (19.30%) Coaching
5 10 (17.54%) Data Governance
5 10 (17.54%) Content Management
5 10 (17.54%) Degree
6 9 (15.79%) SEO
6 9 (15.79%) Retail
7 8 (14.04%) Social Media
8 7 (12.28%) Telecoms
9 6 (10.53%) CRM
9 6 (10.53%) People Management
10 5 (8.77%) Analytical Skills
10 5 (8.77%) Line Management
10 5 (8.77%) Analytics
10 5 (8.77%) Business Development
10 5 (8.77%) HTML
10 5 (8.77%) SQL
11 4 (7.02%) MySQL
11 4 (7.02%) UNIX
11 4 (7.02%) Linux
11 4 (7.02%) Legal
11 4 (7.02%) Advertising
11 4 (7.02%) Mobile App
11 4 (7.02%) Enterprise Software
11 4 (7.02%) Marketing Strategy
11 4 (7.02%) HTML5
11 4 (7.02%) Online Marketing
11 4 (7.02%) User Experience

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 19 September 2014, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 3 (5.26%) MS Office
2 1 (1.75%) MS Excel
2 1 (1.75%) MS Visio
Business Applications
1 2 (3.51%) Google Analytics
Cloud Services
1 3 (5.26%) SaaS
1 3 (5.26%) IaaS
Communications & Networking
1 2 (3.51%) Wi-Fi
2 1 (1.75%) Wireless
2 1 (1.75%) MVNO
2 1 (1.75%) GSM
2 1 (1.75%) HTTP
Database & Business Intelligence
1 4 (7.02%) MySQL
2 2 (3.51%) Data Mining
3 1 (1.75%) SQL Server Integration Services
3 1 (1.75%) SQL Server
3 1 (1.75%) Data Warehouse
Development Applications
1 3 (5.26%) Dreamweaver
2 1 (1.75%) MSI
2 1 (1.75%) Introscope
2 1 (1.75%) Xcode
2 1 (1.75%) JUnit
2 1 (1.75%) Eclipse
General
1 28 (49.12%) Marketing
2 13 (22.81%) Finance
3 9 (15.79%) Retail
4 7 (12.28%) Telecoms
5 4 (7.02%) Legal
5 4 (7.02%) Advertising
6 2 (3.51%) Billing
7 1 (1.75%) German Language
7 1 (1.75%) Games
7 1 (1.75%) Banking
Job Titles
1 7 (12.28%) Consultant
2 6 (10.53%) Junior
2 6 (10.53%) Sales Manager
3 4 (7.02%) Developer
4 3 (5.26%) Analyst
4 3 (5.26%) Sales Consultant
4 3 (5.26%) Strategy Manager
4 3 (5.26%) Front-End Developer
4 3 (5.26%) Junior Front-End Developer
4 3 (5.26%) Head of Social Media
4 3 (5.26%) Junior Developer
5 2 (3.51%) Junior Sales Consultant
5 2 (3.51%) Strategy Consultant
5 2 (3.51%) Implementation Manager
5 2 (3.51%) Pre Sales Consultant
5 2 (3.51%) Delivery Manager
5 2 (3.51%) Junior Consultant
5 2 (3.51%) Services Delivery Manager
5 2 (3.51%) Service Manager
5 2 (3.51%) Data Analyst
Libraries, Frameworks & Software Standards
1 5 (8.77%) HTML
2 4 (7.02%) HTML5
3 3 (5.26%) CSS3
3 3 (5.26%) CSS
3 3 (5.26%) XML
4 2 (3.51%) Spring
4 2 (3.51%) .NET
4 2 (3.51%) JSON
5 1 (1.75%) Application Packaging
5 1 (1.75%) PhoneGap
5 1 (1.75%) J2EE
5 1 (1.75%) Web Services
5 1 (1.75%) Java SE
5 1 (1.75%) Java EE
Miscellaneous
1 8 (14.04%) Social Media
2 5 (8.77%) Analytical Skills
3 4 (7.02%) Mobile App
3 4 (7.02%) Enterprise Software
3 4 (7.02%) User Experience
4 3 (5.26%) Digital Media
4 3 (5.26%) Computer Science
4 3 (5.26%) W3C
4 3 (5.26%) Smartphone
5 2 (3.51%) Mathematics
5 2 (3.51%) Economics
6 1 (1.75%) Client/Server
Operating Systems
1 4 (7.02%) UNIX
1 4 (7.02%) Linux
2 2 (3.51%) Windows
3 1 (1.75%) HPUX
3 1 (1.75%) Solaris
3 1 (1.75%) Windows Server 2003
3 1 (1.75%) Android
3 1 (1.75%) Windows Server 2008
Processes & Methodologies
1 17 (29.82%) E-Commerce
2 11 (19.30%) Coaching
3 10 (17.54%) Data Governance
3 10 (17.54%) Content Management
4 9 (15.79%) SEO
5 6 (10.53%) CRM
5 6 (10.53%) People Management
6 5 (8.77%) Line Management
6 5 (8.77%) Analytics
6 5 (8.77%) Business Development
7 4 (7.02%) Marketing Strategy
7 4 (7.02%) Online Marketing
8 3 (5.26%) Logistics
8 3 (5.26%) Web Analytics
8 3 (5.26%) Requirements Analysis
8 3 (5.26%) Business Intelligence
8 3 (5.26%) Stakeholder Management
8 3 (5.26%) Service Delivery
9 2 (3.51%) Project Management
9 2 (3.51%) Customer Intelligence
Programming Languages
1 5 (8.77%) SQL
2 3 (5.26%) JavaScript
2 3 (5.26%) PHP
3 1 (1.75%) C
3 1 (1.75%) C#
3 1 (1.75%) Java
3 1 (1.75%) ActionScript
3 1 (1.75%) Objective-C
Qualifications
1 10 (17.54%) Degree
2 3 (5.26%) Security Cleared
3 2 (3.51%) SC Cleared
4 1 (1.75%) MCSE
4 1 (1.75%) Microsoft Certification
Quality Assurance & Compliance
1 1 (1.75%) QA
System Software
1 1 (1.75%) Microsoft App-V
Systems Management
1 1 (1.75%) Systems Management Server (SMS)
1 1 (1.75%) SCCM
Vendors
1 2 (3.51%) Microsoft
1 2 (3.51%) Salesforce.com
1 2 (3.51%) Google
2 1 (1.75%) Splunk
2 1 (1.75%) Demandware
2 1 (1.75%) LexisNexis
2 1 (1.75%) Remedy
2 1 (1.75%) Perforce
2 1 (1.75%) HP
2 1 (1.75%) EMC
2 1 (1.75%) Oracle
City, London
Vadis People
Salary: £50000 to £60000 per annum
Posted: 4 days ago
City, London
EXCELerate
Salary: From £60,000 to £70,000 per annum £60k & Bonus, Car, Health, Pension,
Posted: 5 days ago
City of London
Mason Frank
Salary: £40000 - £50000 per annum + Bonus & Benefits
Posted: 9 days ago
City of London
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 20 days ago