The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Jun 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 241 274 327
Rank change year-on-year
+33 +53
Permanent jobs citing Customer Engagement 16 28 27
As % of all permanent IT jobs located in the City of London 0.25% 0.28% 0.21%
As % of the Processes & Methodologies category 0.27% 0.32% 0.25%
Number of salaries quoted 16 14 21
Median salary £63,125 £61,250 £60,000
Median salary % change year-on-year
+3.06% +2.08%
90% offered a salary of more than £41,250 £36,250 £21,500
10% offered a salary of more than £97,500 £80,000 £72,500
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5866 8696 10976
As % of all permanent IT jobs located in the City of London 90.16% 88.03% 85.93%
Number of salaries quoted 5366 7386 9179
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £38,825 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 1 June 2016.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 1 June 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Customer Engagement.

1 17 (51.52%) Finance
2 14 (42.42%) Marketing
3 12 (36.36%) CRM
4 11 (33.33%) Agile Software Development
5 10 (30.30%) Microsoft
6 9 (27.27%) Project Management
6 9 (27.27%) Management Information System
6 9 (27.27%) Analytics
7 7 (21.21%) Adobe Campaign
7 7 (21.21%) FastStats
7 7 (21.21%) Unica
7 7 (21.21%) Business Analysis
8 6 (18.18%) Project Planning
8 6 (18.18%) Stakeholder Management
8 6 (18.18%) ITIL
8 6 (18.18%) PRINCE2
8 6 (18.18%) MS Excel
8 6 (18.18%) Campaign Management
9 5 (15.15%) Analytical Skills
9 5 (15.15%) Windows
9 5 (15.15%) Retail
9 5 (15.15%) Degree
10 4 (12.12%) COBIT
10 4 (12.12%) Direct Marketing
10 4 (12.12%) QA
10 4 (12.12%) Alterian
10 4 (12.12%) Software Engineering
10 4 (12.12%) SQL Server Reporting Services
10 4 (12.12%) Automotive
10 4 (12.12%) Service Management

Customer Engagement
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.09%) WebSphere
2 1 (3.03%) Adobe Experience Manager
2 1 (3.03%) Apache Pig
2 1 (3.03%) WordPress
Applications
1 6 (18.18%) MS Excel
2 3 (9.09%) MS Office
Business Applications
1 7 (21.21%) Adobe Campaign
1 7 (21.21%) FastStats
1 7 (21.21%) Unica
2 3 (9.09%) Dynamics CRM
2 3 (9.09%) Eloqua
3 2 (6.06%) Oracle BPM
Cloud Services
1 3 (9.09%) Office 365
1 3 (9.09%) SaaS
Communications & Networking
1 4 (12.12%) SMS
2 2 (6.06%) DHCP
2 2 (6.06%) SAN
3 1 (3.03%) DNS
3 1 (3.03%) Firewall
3 1 (3.03%) LAN
3 1 (3.03%) PBX
3 1 (3.03%) TCP/IP
3 1 (3.03%) Unified Communications
3 1 (3.03%) VLAN
3 1 (3.03%) VoIP
3 1 (3.03%) WAN
3 1 (3.03%) Wireshark
3 1 (3.03%) WLAN
Database & Business Intelligence
1 4 (12.12%) Big Data
1 4 (12.12%) Data Mining
1 4 (12.12%) Hadoop
1 4 (12.12%) SQL Server Reporting Services
2 2 (6.06%) DB2
3 1 (3.03%) Apache Hive
Development Applications
1 2 (6.06%) Git (software)
General
1 17 (51.52%) Finance
2 14 (42.42%) Marketing
3 5 (15.15%) Retail
4 4 (12.12%) Automotive
5 2 (6.06%) Publishing
6 1 (3.03%) Back Office
6 1 (3.03%) Banking
6 1 (3.03%) Front Office
6 1 (3.03%) Telecoms
Job Titles
1 14 (42.42%) Consultant
2 6 (18.18%) CRM Consultant
3 5 (15.15%) IT Consultant
4 3 (9.09%) Dynamics CRM Consultant
4 3 (9.09%) ITSM Consultant
4 3 (9.09%) Management Consultant
4 3 (9.09%) Senior Consultant
4 3 (9.09%) Service Management Consultant
5 2 (6.06%) Analyst
5 2 (6.06%) Architect
5 2 (6.06%) Cloud Consultant
5 2 (6.06%) Desktop Support
5 2 (6.06%) Developer
5 2 (6.06%) Financial Services Project Manager
5 2 (6.06%) Java Developer
5 2 (6.06%) Microsoft Consultant
5 2 (6.06%) Project Manager
5 2 (6.06%) Senior Developer
5 2 (6.06%) Senior Java Developer
5 2 (6.06%) Storage Consultant
Libraries, Frameworks & Software Standards
1 3 (9.09%) HTML
1 3 (9.09%) HTML5
2 2 (6.06%) Dojo
2 2 (6.06%) Hibernate
2 2 (6.06%) JPA
2 2 (6.06%) JSF
2 2 (6.06%) REST
2 2 (6.06%) RichFaces
2 2 (6.06%) SOAP
2 2 (6.06%) Spring
2 2 (6.06%) Web Services
3 1 (3.03%) .NET
3 1 (3.03%) Cascading
3 1 (3.03%) Middleware
Miscellaneous
1 9 (27.27%) Management Information System
2 5 (15.15%) Analytical Skills
3 4 (12.12%) Social Media
4 3 (9.09%) Enterprise Software
5 2 (6.06%) PMI
6 1 (3.03%) Algorithms
6 1 (3.03%) Computer Science
6 1 (3.03%) Data Integration
6 1 (3.03%) Economics
6 1 (3.03%) Mathematics
6 1 (3.03%) Statistics
6 1 (3.03%) User Experience
Operating Systems
1 5 (15.15%) Windows
2 4 (12.12%) Windows Server
3 1 (3.03%) Windows Server 2008
3 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 12 (36.36%) CRM
2 11 (33.33%) Agile Software Development
3 9 (27.27%) Analytics
3 9 (27.27%) Project Management
4 7 (21.21%) Business Analysis
5 6 (18.18%) Campaign Management
5 6 (18.18%) ITIL
5 6 (18.18%) PRINCE2
5 6 (18.18%) Project Planning
5 6 (18.18%) Stakeholder Management
6 4 (12.12%) Data Analytics
6 4 (12.12%) Direct Marketing
6 4 (12.12%) Presales
6 4 (12.12%) SDLC
6 4 (12.12%) Service Management
6 4 (12.12%) Software Engineering
7 3 (9.09%) Asset Management
7 3 (9.09%) Digital Marketing
7 3 (9.09%) ITSM
7 3 (9.09%) Test Management
Programming Languages
1 3 (9.09%) Java
2 2 (6.06%) PowerShell
3 1 (3.03%) C
3 1 (3.03%) Perl
3 1 (3.03%) Python
3 1 (3.03%) R
3 1 (3.03%) Scala
3 1 (3.03%) SQL
Qualifications
1 5 (15.15%) Degree
2 3 (9.09%) Cisco Certification
2 3 (9.09%) PMI Certification
2 3 (9.09%) PMP
2 3 (9.09%) PRINCE2 Practitioner
3 1 (3.03%) CCNA
Quality Assurance & Compliance
1 4 (12.12%) COBIT
1 4 (12.12%) QA
System Software
1 4 (12.12%) Active Directory
2 2 (6.06%) Hyper-V
2 2 (6.06%) vCloud
2 2 (6.06%) VMware Infrastructure
3 1 (3.03%) Microsoft App-V
Systems Management
1 1 (3.03%) SCCM
Vendors
1 10 (30.30%) Microsoft
2 4 (12.12%) Alterian
3 3 (9.09%) CheckPoint
3 3 (9.09%) IBM
3 3 (9.09%) Marketo
3 3 (9.09%) Oracle
3 3 (9.09%) Salesforce.com
4 2 (6.06%) Cisco
4 2 (6.06%) VMware
5 1 (3.03%) Dell
5 1 (3.03%) HP
5 1 (3.03%) SAP
5 1 (3.03%) ServiceNow
City, London
Sanderson
Salary: £55000.00 - £67500.00 per annum
Posted: 6 days ago
City of London
TDA Group
Posted: 14 days ago
City, London
Complete Tech Limited
Salary: Up to £80,000 per annum with great benefits and package
Posted: 5 days ago