The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 290 293 303
Rank change year-on-year
+3 +10
Permanent jobs citing Customer Engagement 13 35 21
As % of all permanent IT jobs located in the City of London 0.13% 0.30% 0.18%
As % of the Processes & Methodologies category 0.16% 0.36% 0.21%
Number of salaries quoted 8 15 18
Average salary £55,000 £70,000 £46,500
Average salary % change year-on-year
-21.42% +50.53%
90% offered a salary of more than £41,250 £24,400 £30,100
10% offered a salary of more than £79,750 £92,400 £58,250
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8221 9740 9773
As % of all permanent IT jobs located in the City of London 84.98% 83.03% 82.65%
Number of salaries quoted 7041 8088 8617
Average salary £60,000 £55,000 £55,000
Average salary % change year-on-year
+9.09% -
90% offered a salary of more than £39,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 28 August 2015.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 15 (41.67%) Marketing
2 9 (25.00%) Agile Software Development
3 8 (22.22%) Finance
3 8 (22.22%) E-Commerce
4 6 (16.67%) CRM
4 6 (16.67%) Advertising
4 6 (16.67%) Digital Marketing
4 6 (16.67%) Social Media
4 6 (16.67%) SEO
4 6 (16.67%) Link Building
5 5 (13.89%) Analytics
5 5 (13.89%) DevOps
5 5 (13.89%) Analytical Skills
5 5 (13.89%) Scrum
5 5 (13.89%) Retail
5 5 (13.89%) Project Management
6 4 (11.11%) MVC
6 4 (11.11%) Telecoms
6 4 (11.11%) ASP.NET
6 4 (11.11%) ITIL
6 4 (11.11%) C#
6 4 (11.11%) SQL
6 4 (11.11%) .NET
6 4 (11.11%) TDD
6 4 (11.11%) VMware
6 4 (11.11%) Stakeholder Management
6 4 (11.11%) Product Management
6 4 (11.11%) Degree
6 4 (11.11%) REST
6 4 (11.11%) ASP.NET MVC

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.56%) Node.js
2 1 (2.78%) CMS
2 1 (2.78%) SharePoint Server
2 1 (2.78%) Confluence
Applications
1 3 (8.33%) MS Excel
2 2 (5.56%) MS PowerPoint
Business Applications
1 1 (2.78%) SAP Oil and Gas
Cloud Services
1 3 (8.33%) Microsoft Azure
1 3 (8.33%) SaaS
2 2 (5.56%) Amazon AWS
Communications & Networking
1 2 (5.56%) LAN
1 2 (5.56%) PBX
1 2 (5.56%) SMS
1 2 (5.56%) VoIP
1 2 (5.56%) WAN
1 2 (5.56%) Firewall
1 2 (5.56%) Softswitch
2 1 (2.78%) DMVPN
2 1 (2.78%) Wireless
2 1 (2.78%) SAN
2 1 (2.78%) Internet
2 1 (2.78%) MPLS
Database & Business Intelligence
1 2 (5.56%) SQL Server
2 1 (2.78%) Data Warehouse
2 1 (2.78%) Data Mining
2 1 (2.78%) Oracle Database 11g
2 1 (2.78%) Oracle Database
Development Applications
1 2 (5.56%) JIRA
2 1 (2.78%) Cucumber
2 1 (2.78%) SpecFlow
2 1 (2.78%) Behat
General
1 15 (41.67%) Marketing
2 8 (22.22%) Finance
3 6 (16.67%) Advertising
4 5 (13.89%) Retail
5 4 (11.11%) Telecoms
6 2 (5.56%) Law
7 1 (2.78%) Legal
7 1 (2.78%) Manufacturing
7 1 (2.78%) Games
7 1 (2.78%) Banking
7 1 (2.78%) Financial Institution
7 1 (2.78%) Electronics
7 1 (2.78%) Retail Banking
Job Titles
1 6 (16.67%) SEO Manager
2 4 (11.11%) Analyst
3 2 (5.56%) Consultant
3 2 (5.56%) Project Manager
3 2 (5.56%) DBA
3 2 (5.56%) Support Analyst
3 2 (5.56%) Technical Support
3 2 (5.56%) Support Engineer
3 2 (5.56%) Infrastructure Engineer
3 2 (5.56%) .NET Developer
3 2 (5.56%) SQL Server DBA
3 2 (5.56%) Team Leader
3 2 (5.56%) SQL DBA
3 2 (5.56%) Product Manager
3 2 (5.56%) Senior DBA
3 2 (5.56%) Senior SQL Server DBA
3 2 (5.56%) Technical Leader
3 2 (5.56%) Customer Support Analyst
3 2 (5.56%) PRINCE2 Project Manager
3 2 (5.56%) Customer Analyst
Libraries, Frameworks & Software Standards
1 4 (11.11%) .NET
1 4 (11.11%) ASP.NET
1 4 (11.11%) ASP.NET MVC
1 4 (11.11%) REST
2 3 (8.33%) JSON
3 2 (5.56%) Spring
3 2 (5.56%) AngularJS
4 1 (2.78%) J2EE
4 1 (2.78%) HTML
4 1 (2.78%) HTML5
Miscellaneous
1 6 (16.67%) Social Media
2 5 (13.89%) Analytical Skills
3 2 (5.56%) Blog
3 2 (5.56%) PMI
3 2 (5.56%) IVR
4 1 (2.78%) Computer Science
4 1 (2.78%) DTV
4 1 (2.78%) Visualisation
4 1 (2.78%) Mobile Payment
4 1 (2.78%) User Experience
Operating Systems
1 2 (5.56%) Windows
1 2 (5.56%) Windows Server 2003
1 2 (5.56%) Windows Server 2008
Processes & Methodologies
1 9 (25.00%) Agile Software Development
2 8 (22.22%) E-Commerce
3 6 (16.67%) CRM
3 6 (16.67%) SEO
3 6 (16.67%) Digital Marketing
3 6 (16.67%) Link Building
4 5 (13.89%) Analytics
4 5 (13.89%) DevOps
4 5 (13.89%) Scrum
4 5 (13.89%) Project Management
5 4 (11.11%) MVC
5 4 (11.11%) ITIL
5 4 (11.11%) Product Management
5 4 (11.11%) TDD
5 4 (11.11%) Stakeholder Management
6 3 (8.33%) Continuous Improvement
6 3 (8.33%) API Design
6 3 (8.33%) Programme Management
7 2 (5.56%) Service Management
7 2 (5.56%) Service Delivery
Programming Languages
1 4 (11.11%) C#
1 4 (11.11%) SQL
2 3 (8.33%) Java
2 3 (8.33%) JavaScript
2 3 (8.33%) PHP
2 3 (8.33%) Ruby
3 2 (5.56%) PowerShell
3 2 (5.56%) Scala
3 2 (5.56%) T-SQL
3 2 (5.56%) VBScript
4 1 (2.78%) R
Qualifications
1 4 (11.11%) Degree
2 2 (5.56%) PMP
2 2 (5.56%) PMI Certification
Quality Assurance & Compliance
1 2 (5.56%) SLA
System Software
1 3 (8.33%) VMware Infrastructure
2 1 (2.78%) VMware ESXi
Systems Management
1 2 (5.56%) Opscode Chef
Vendors
1 4 (11.11%) VMware
2 3 (8.33%) Microsoft
2 3 (8.33%) Salesforce.com
3 2 (5.56%) Oracle
3 2 (5.56%) Cisco
3 2 (5.56%) ServiceNow
3 2 (5.56%) WorldPay
3 2 (5.56%) CheckPoint
4 1 (2.78%) Google
4 1 (2.78%) hybris
4 1 (2.78%) Aruba
4 1 (2.78%) Tableau
4 1 (2.78%) Facebook
4 1 (2.78%) Twitter
4 1 (2.78%) IBM
4 1 (2.78%) SAP
4 1 (2.78%) Symantec
4 1 (2.78%) Citrix
City of London
Computer Futures
Salary: £70000 - £140000 per annum + competitive
Posted: 17 days ago