The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 228 245 299
Rank change year-on-year
+17 +54
Permanent jobs citing Customer Engagement 9 14 24
As % of all permanent IT jobs located in the City of London 0.17% 0.21% 0.22%
As % of the Processes & Methodologies category 0.20% 0.23% 0.26%
Number of salaries quoted 7 8 19
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £37,000 £47,800 £28,000
10% offered a salary of more than £84,500 £60,000 £88,000
UK excluding London median salary £50,000 £50,750 £52,500
% change year-on-year
-1.47% -3.33%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
4602 5965 9310
As % of all permanent IT jobs located in the City of London 86.80% 88.28% 84.74%
Number of salaries quoted 4149 5282 8043
Median salary £59,000 £60,000 £57,500
Median salary % change year-on-year
-1.66% +4.34%
90% offered a salary of more than £40,000 £40,000 £39,000
10% offered a salary of more than £90,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 10 December 2016.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 10 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Customer Engagement.

1 11 (57.89%) Marketing
2 9 (47.37%) Agile Software Development
3 8 (42.11%) Project Management
4 7 (36.84%) Microsoft
5 6 (31.58%) Finance
6 5 (26.32%) Digital Marketing
6 5 (26.32%) Product Marketing
7 4 (21.05%) QA
7 4 (21.05%) Management Information System
7 4 (21.05%) Quality Management
7 4 (21.05%) HTML
7 4 (21.05%) MS Excel
8 3 (15.79%) CRM
8 3 (15.79%) ITIL
8 3 (15.79%) PRINCE2
8 3 (15.79%) Windows
8 3 (15.79%) Oracle
8 3 (15.79%) MS Office
8 3 (15.79%) B2B
8 3 (15.79%) CheckPoint
8 3 (15.79%) Salesforce.com
8 3 (15.79%) Six Sigma
8 3 (15.79%) Service Management
8 3 (15.79%) ITSM
8 3 (15.79%) Retail
8 3 (15.79%) Web Analytics
8 3 (15.79%) Stakeholder Management
8 3 (15.79%) Process Improvement
8 3 (15.79%) Digital Media
8 3 (15.79%) COBIT

Customer Engagement
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) Confluence
1 2 (10.53%) JBoss
1 2 (10.53%) Oracle SOA Suite
1 2 (10.53%) WebSphere
Applications
1 4 (21.05%) MS Excel
2 3 (15.79%) MS Office
Business Applications
1 2 (10.53%) Adobe Campaign
2 1 (5.26%) HFM
2 1 (5.26%) Hyperion Enterprise
Cloud Services
1 2 (10.53%) IaaS
1 2 (10.53%) SaaS
1 2 (10.53%) Silverpop
2 1 (5.26%) Microsoft Azure
Communications & Networking
1 2 (10.53%) Internet
1 2 (10.53%) SSL
1 2 (10.53%) TCP/IP
Database & Business Intelligence
1 2 (10.53%) DB2
1 2 (10.53%) SQL Server
2 1 (5.26%) Big Data
2 1 (5.26%) Data Warehouse
Development Applications
1 2 (10.53%) JIRA
1 2 (10.53%) Subversion
General
1 11 (57.89%) Marketing
2 6 (31.58%) Finance
3 3 (15.79%) Retail
4 1 (5.26%) Banking
4 1 (5.26%) Legal
Job Titles
1 8 (42.11%) Consultant
2 3 (15.79%) Digital Media Manager
2 3 (15.79%) ITSM Consultant
3 2 (10.53%) CRM Manager
3 2 (10.53%) CRM Project Manager
3 2 (10.53%) Digital Project Manager
3 2 (10.53%) Marketing Manager
3 2 (10.53%) Product Manager
3 2 (10.53%) Product Marketing Manager
3 2 (10.53%) Project Manager
3 2 (10.53%) QA Consultant
3 2 (10.53%) QA Leader
3 2 (10.53%) Senior Manager
3 2 (10.53%) Senior Marketing Manager
3 2 (10.53%) Senior Product Manager
3 2 (10.53%) Senior Product Marketing Manager
3 2 (10.53%) Test Consultant
3 2 (10.53%) Test Leader
4 1 (5.26%) Business Analyst
4 1 (5.26%) Management Consultant
Libraries, Frameworks & Software Standards
1 4 (21.05%) HTML
2 2 (10.53%) CSS
2 2 (10.53%) XML
3 1 (5.26%) J2EE
3 1 (5.26%) Mason
Miscellaneous
1 4 (21.05%) Management Information System
2 3 (15.79%) Analytical Skills
2 3 (15.79%) Digital Media
3 2 (10.53%) Smartphone
3 2 (10.53%) Social Media
4 1 (5.26%) Mobile Banking
4 1 (5.26%) Smart Energy
4 1 (5.26%) Smart Meter
4 1 (5.26%) User Experience
Operating Systems
1 3 (15.79%) Windows
2 2 (10.53%) Linux
2 2 (10.53%) Unix
Processes & Methodologies
1 9 (47.37%) Agile Software Development
2 8 (42.11%) Project Management
3 5 (26.32%) Digital Marketing
3 5 (26.32%) Product Marketing
4 4 (21.05%) Quality Management
5 3 (15.79%) Analytics
5 3 (15.79%) B2B
5 3 (15.79%) Campaign Analysis
5 3 (15.79%) CRM
5 3 (15.79%) Digital Media Management
5 3 (15.79%) ITIL
5 3 (15.79%) ITSM
5 3 (15.79%) PRINCE2
5 3 (15.79%) Process Improvement
5 3 (15.79%) QMS
5 3 (15.79%) Service Management
5 3 (15.79%) SFIA
5 3 (15.79%) Six Sigma
5 3 (15.79%) Stakeholder Management
5 3 (15.79%) Web Analytics
Programming Languages
1 2 (10.53%) SQL
2 1 (5.26%) Java
Qualifications
1 3 (15.79%) PRINCE2 Practitioner
2 2 (10.53%) ISEB
3 1 (5.26%) ACCA
Quality Assurance & Compliance
1 4 (21.05%) QA
2 3 (15.79%) COBIT
Vendors
1 7 (36.84%) Microsoft
2 3 (15.79%) CheckPoint
2 3 (15.79%) Oracle
2 3 (15.79%) Salesforce.com
3 2 (10.53%) Adobe
3 2 (10.53%) Facebook
3 2 (10.53%) IBM
3 2 (10.53%) Salesforce Marketing Cloud
3 2 (10.53%) Twitter
4 1 (5.26%) Capita
4 1 (5.26%) Hyperion
City, London
Venturi
Salary: £0.00 per annum
Posted: Yesterday
City of London
Venturi
Salary: £0.00 per annum
Posted: 8 days ago
City of London
Venturi
Salary: £0.00 per annum
Posted: 8 days ago
City, London
Cognizant
Posted: 9 days ago
City of London
Talent Point
Salary: £52000.00 - £70000 per annum
Posted: 22 days ago