The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 294 305 300
Rank change year-on-year
+11 -5
Permanent jobs citing Customer Engagement 26 30 22
As % of all permanent IT jobs located in the City of London 0.24% 0.26% 0.19%
As % of the Processes & Methodologies category 0.29% 0.31% 0.24%
Number of salaries quoted 19 27 21
Average salary £47,500 £67,500 £48,000
Average salary % change year-on-year
-29.62% +40.62%
90% offered a salary of more than £28,000 £55,000 £40,500
10% offered a salary of more than £90,000 £90,000 £50,000
UK excluding London average salary £50,000 £49,000 £45,000
% change year-on-year
+2.04% +8.88%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8841 9720 9265
As % of all permanent IT jobs located in the City of London 81.51% 82.98% 80.18%
Number of salaries quoted 7682 8267 8341
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,000 £37,500 £35,500
10% offered a salary of more than £80,000 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 22 December 2014.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 22 December 2014, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 20 (40.00%) Marketing
2 16 (32.00%) E-Commerce
2 16 (32.00%) Finance
3 14 (28.00%) Analytical Skills
4 12 (24.00%) MS Office
5 10 (20.00%) Data Mining
5 10 (20.00%) Microsoft
5 10 (20.00%) Mathematics
5 10 (20.00%) Retail
6 9 (18.00%) Data Modelling
7 8 (16.00%) MS Excel
7 8 (16.00%) SPSS
7 8 (16.00%) Telecoms
7 8 (16.00%) Agile Software Development
7 8 (16.00%) Data Analysis
7 8 (16.00%) Cluster Analysis
7 8 (16.00%) Degree
7 8 (16.00%) Statistics
7 8 (16.00%) Regression Analysis
8 7 (14.00%) Data Governance
8 7 (14.00%) Content Management
8 7 (14.00%) CRM
8 7 (14.00%) People Management
8 7 (14.00%) Coaching
9 6 (12.00%) Social Media
10 5 (10.00%) SEO
10 5 (10.00%) Digital Media
10 5 (10.00%) Line Management
11 4 (8.00%) Analytics
11 4 (8.00%) Programme Management

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 22 December 2014, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 12 (24.00%) MS Office
2 8 (16.00%) MS Excel
2 8 (16.00%) SPSS
3 1 (2.00%) MS PowerPoint
3 1 (2.00%) FastStats
Business Applications
1 2 (4.00%) Google Analytics
Cloud Services
1 3 (6.00%) SaaS
2 2 (4.00%) IaaS
Communications & Networking
1 1 (2.00%) GSM
1 1 (2.00%) SMS
1 1 (2.00%) HTTP
1 1 (2.00%) Unified Communications
1 1 (2.00%) MVNO
Database & Business Intelligence
1 10 (20.00%) Data Mining
2 1 (2.00%) Oracle Database
2 1 (2.00%) MySQL
2 1 (2.00%) SQL Server
Development Applications
1 1 (2.00%) Axure RP
General
1 20 (40.00%) Marketing
2 16 (32.00%) Finance
3 10 (20.00%) Retail
4 8 (16.00%) Telecoms
5 4 (8.00%) Legal
6 3 (6.00%) Advertising
6 3 (6.00%) Games
6 3 (6.00%) Billing
7 1 (2.00%) German Language
7 1 (2.00%) Banking
Job Titles
1 15 (30.00%) Analyst
2 4 (8.00%) Consultant
3 3 (6.00%) Support Analyst
3 3 (6.00%) Head of Social Media
4 2 (4.00%) Cloud Consultant
4 2 (4.00%) Strategy Manager
4 2 (4.00%) Technical Support
4 2 (4.00%) Junior
4 2 (4.00%) Business Analyst
4 2 (4.00%) Data Analyst
4 2 (4.00%) Technical Support Analyst
4 2 (4.00%) Technical Analyst
4 2 (4.00%) Implementation Consultant
4 2 (4.00%) Network Manager
4 2 (4.00%) Implementation Manager
5 1 (2.00%) Pre Sales Consultant
5 1 (2.00%) Senior Programme Manager
5 1 (2.00%) Business Manager
5 1 (2.00%) Trainee Analyst
5 1 (2.00%) Trainee Business Analyst
Libraries, Frameworks & Software Standards
1 2 (4.00%) HTML
1 2 (4.00%) XML
1 2 (4.00%) Mason
2 1 (2.00%) Spring
2 1 (2.00%) JSON
2 1 (2.00%) J2EE
2 1 (2.00%) CSS
Miscellaneous
1 14 (28.00%) Analytical Skills
2 10 (20.00%) Mathematics
3 8 (16.00%) Statistics
4 6 (12.00%) Social Media
5 5 (10.00%) Digital Media
6 3 (6.00%) Mobile App
6 3 (6.00%) Smartphone
7 2 (4.00%) Computer Science
7 2 (4.00%) NHS
7 2 (4.00%) Economics
7 2 (4.00%) Enterprise Software
7 2 (4.00%) Credit Risk
7 2 (4.00%) Reference Data
8 1 (2.00%) User Experience
8 1 (2.00%) PMI
8 1 (2.00%) IVR
8 1 (2.00%) Blog
Operating Systems
1 3 (6.00%) UNIX
2 2 (4.00%) Linux
Processes & Methodologies
1 16 (32.00%) E-Commerce
2 9 (18.00%) Data Modelling
3 8 (16.00%) Agile Software Development
3 8 (16.00%) Data Analysis
3 8 (16.00%) Cluster Analysis
3 8 (16.00%) Regression Analysis
4 7 (14.00%) Data Governance
4 7 (14.00%) Coaching
4 7 (14.00%) People Management
4 7 (14.00%) Content Management
4 7 (14.00%) CRM
5 5 (10.00%) SEO
5 5 (10.00%) Line Management
6 4 (8.00%) Analytics
6 4 (8.00%) Marketing Strategy
6 4 (8.00%) Continuous Improvement
6 4 (8.00%) Online Marketing
6 4 (8.00%) Programme Management
7 3 (6.00%) Business Analysis
7 3 (6.00%) Multivariate Testing
Programming Languages
1 4 (8.00%) SQL
2 2 (4.00%) JavaScript
3 1 (2.00%) C
Qualifications
1 8 (16.00%) Degree
2 2 (4.00%) SC Cleared
2 2 (4.00%) Security Cleared
3 1 (2.00%) PMP
3 1 (2.00%) PMI Certification
Quality Assurance & Compliance
1 2 (4.00%) Data Quality
Vendors
1 10 (20.00%) Microsoft
2 3 (6.00%) Cognizant
2 3 (6.00%) Salesforce.com
2 3 (6.00%) Fujitsu
3 2 (4.00%) Google
3 2 (4.00%) Oracle
4 1 (2.00%) Unica
4 1 (2.00%) Tableau
4 1 (2.00%) Eloqua
4 1 (2.00%) Demandware
4 1 (2.00%) Marketo
4 1 (2.00%) Neolane
4 1 (2.00%) LexisNexis
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 4 days ago
City, London
Experis Ltd
Salary: £25000 - £31000 per annum + excellent benefits
Posted: 4 days ago
City of London
Interquest - IQ ESM
Salary: £65000 per annum
Posted: 6 days ago
City of London
Quantica Technology - London
Salary: £80000 - £100000 per annum
Posted: 14 days ago
City of London
Mason Frank
Salary: £55000 - £65000 per annum + Bonus & Benefits
Posted: 19 days ago
London (City)
Boss ERP Consulting
Salary: £70,000 - £85,000 per year
Posted: 27 days ago