The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 291 303 306
Rank change year-on-year
+12 +3
Permanent jobs citing Customer Engagement 24 31 14
As % of all permanent IT jobs located in the City of London 0.23% 0.25% 0.12%
As % of the Processes & Methodologies category 0.27% 0.30% 0.15%
Number of salaries quoted 13 27 11
Average salary £55,000 £60,000 £55,000
Average salary % change year-on-year
-8.33% +9.09%
90% offered a salary of more than £28,000 £22,500 £47,500
10% offered a salary of more than £78,500 £67,500 £97,500
UK excluding London average salary £50,000 £47,500 £53,750
% change year-on-year
+5.26% -11.62%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9033 10406 9472
As % of all permanent IT jobs located in the City of London 85.05% 82.73% 80.71%
Number of salaries quoted 7602 8668 8288
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,750 £37,500 £37,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 20 April 2015.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 20 April 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 22 (38.60%) Finance
1 22 (38.60%) Analytical Skills
2 19 (33.33%) Microsoft
3 18 (31.58%) Mathematics
4 17 (29.82%) Marketing
4 17 (29.82%) MS Office
4 17 (29.82%) Data Modelling
5 15 (26.32%) Statistics
6 14 (24.56%) Data Analysis
6 14 (24.56%) Data Mining
6 14 (24.56%) MS Excel
6 14 (24.56%) SPSS
6 14 (24.56%) Cluster Analysis
6 14 (24.56%) Regression Analysis
7 11 (19.30%) Analytics
7 11 (19.30%) CRM
8 9 (15.79%) Retail
8 9 (15.79%) Degree
9 8 (14.04%) Agile Software Development
9 8 (14.04%) E-Commerce
10 7 (12.28%) Customer Insight
11 6 (10.53%) Python
11 6 (10.53%) SEO
12 5 (8.77%) Telecoms
12 5 (8.77%) Programme Management
12 5 (8.77%) Business Analysis
12 5 (8.77%) Data Analytics
12 5 (8.77%) Continuous Improvement
12 5 (8.77%) Social Media
12 5 (8.77%) Smart Meter

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 20 April 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.51%) MS Exchange
1 2 (3.51%) Lync
1 2 (3.51%) Node.js
2 1 (1.75%) Apache Pig
2 1 (1.75%) Confluence
Applications
1 17 (29.82%) MS Office
2 14 (24.56%) MS Excel
2 14 (24.56%) SPSS
3 3 (5.26%) MS PowerPoint
4 1 (1.75%) FastStats
Business Applications
1 2 (3.51%) WebTrends
1 2 (3.51%) Google Analytics
2 1 (1.75%) Adobe Campaign
2 1 (1.75%) SAP Oil and Gas
2 1 (1.75%) Unica
Cloud Services
1 2 (3.51%) Google App Engine
1 2 (3.51%) Amazon AWS
1 2 (3.51%) Office 365
1 2 (3.51%) Google Cloud Platform
2 1 (1.75%) SaaS
2 1 (1.75%) Microsoft Azure
Communications & Networking
1 2 (3.51%) DNS
2 1 (1.75%) Unified Communications
2 1 (1.75%) SMS
Database & Business Intelligence
1 14 (24.56%) Data Mining
2 2 (3.51%) RDBMS
2 2 (3.51%) SQL Server
2 2 (3.51%) Relational Database
3 1 (1.75%) Oracle Database 11g
3 1 (1.75%) Oracle Database
Development Applications
1 2 (3.51%) JIRA
1 2 (3.51%) Git (software)
1 2 (3.51%) Mercurial
1 2 (3.51%) Axure RP
General
1 22 (38.60%) Finance
2 17 (29.82%) Marketing
3 9 (15.79%) Retail
4 5 (8.77%) Telecoms
5 4 (7.02%) Advertising
6 3 (5.26%) Games
7 1 (1.75%) Banking
7 1 (1.75%) Investment Banking
7 1 (1.75%) Electronics
7 1 (1.75%) Legal
7 1 (1.75%) Manufacturing
Job Titles
1 21 (36.84%) Analyst
2 4 (7.02%) Consultant
2 4 (7.02%) Technical Support
2 4 (7.02%) SEO Manager
3 3 (5.26%) UX Designer
3 3 (5.26%) Designer
3 3 (5.26%) Support Analyst
3 3 (5.26%) Architect
3 3 (5.26%) Software Engineer
3 3 (5.26%) Senior Software Engineer
3 3 (5.26%) Marketing Analyst
4 2 (3.51%) Business Manager
4 2 (3.51%) Product Analyst
4 2 (3.51%) Technical Analyst
4 2 (3.51%) Infrastructure Architect
4 2 (3.51%) Business Analyst
4 2 (3.51%) Senior Manager
4 2 (3.51%) Service Manager
4 2 (3.51%) Technical Support Analyst
5 1 (1.75%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 4 (7.02%) HTML
2 3 (5.26%) CSS
3 2 (3.51%) Web Services
3 2 (3.51%) XML
3 2 (3.51%) JSON
4 1 (1.75%) Mason
4 1 (1.75%) HTML5
4 1 (1.75%) AngularJS
4 1 (1.75%) Spring
4 1 (1.75%) Ruby on Rails
4 1 (1.75%) .NET
4 1 (1.75%) J2EE
Miscellaneous
1 22 (38.60%) Analytical Skills
2 18 (31.58%) Mathematics
3 15 (26.32%) Statistics
4 5 (8.77%) Smart Meter
4 5 (8.77%) Social Media
5 4 (7.02%) User Experience
6 3 (5.26%) Data Structures
6 3 (5.26%) Algorithms
6 3 (5.26%) Physics
6 3 (5.26%) Chemistry
6 3 (5.26%) Biology
6 3 (5.26%) Computer Science
6 3 (5.26%) Blog
7 2 (3.51%) Credit Risk
7 2 (3.51%) Reference Data
7 2 (3.51%) Digital Media
7 2 (3.51%) NHS
8 1 (1.75%) DTV
8 1 (1.75%) IVR
8 1 (1.75%) Economics
Operating Systems
1 3 (5.26%) Linux
2 2 (3.51%) UNIX
3 1 (1.75%) Windows
Processes & Methodologies
1 17 (29.82%) Data Modelling
2 14 (24.56%) Data Analysis
2 14 (24.56%) Cluster Analysis
2 14 (24.56%) Regression Analysis
3 11 (19.30%) Analytics
3 11 (19.30%) CRM
4 8 (14.04%) E-Commerce
4 8 (14.04%) Agile Software Development
5 7 (12.28%) Customer Insight
6 6 (10.53%) SEO
7 5 (8.77%) Programme Management
7 5 (8.77%) Business Analysis
7 5 (8.77%) Data Analytics
7 5 (8.77%) Continuous Improvement
8 4 (7.02%) Link Building
8 4 (7.02%) Digital Marketing
8 4 (7.02%) People Management
9 3 (5.26%) Multivariate Testing
9 3 (5.26%) DevOps
9 3 (5.26%) Software Engineering
Programming Languages
1 6 (10.53%) Python
2 3 (5.26%) MATLAB
2 3 (5.26%) Ruby
2 3 (5.26%) Java
2 3 (5.26%) PHP
2 3 (5.26%) R
3 2 (3.51%) JavaScript
4 1 (1.75%) Perl
4 1 (1.75%) SQL
4 1 (1.75%) Scala
4 1 (1.75%) C++
Qualifications
1 9 (15.79%) Degree
2 1 (1.75%) PMP
2 1 (1.75%) PMI Certification
Quality Assurance & Compliance
1 3 (5.26%) QA
2 2 (3.51%) Data Quality
3 1 (1.75%) SLA
System Software
1 2 (3.51%) Active Directory
1 2 (3.51%) VMware Infrastructure
Vendors
1 19 (33.33%) Microsoft
2 4 (7.02%) Cognizant
2 4 (7.02%) Salesforce.com
2 4 (7.02%) Fujitsu
2 4 (7.02%) Google
3 3 (5.26%) Oracle
4 2 (3.51%) Adobe
4 2 (3.51%) VMware
4 2 (3.51%) Omniture
4 2 (3.51%) Coremetrics
5 1 (1.75%) hybris
5 1 (1.75%) Tableau
5 1 (1.75%) Eloqua
5 1 (1.75%) ServiceNow
5 1 (1.75%) Marketo
5 1 (1.75%) WorldPay
5 1 (1.75%) SAP
City of London
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 5 days ago
City, London
Evolution Recruitment Solutions
Salary: 110k plus benefits
Posted: 6 days ago
City, London
Opus Recruitment Solutions Ltd
Salary: £30000 - £40000 per annum
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Posted: 7 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 18 days ago
City of London
Churchill Frank
Salary: £35000 - £40000 per annum + Benefits
Posted: 20 days ago
City, London
Propel London Ltd
Posted: 27 days ago