The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
London / City of London
Rank 216 249 276
Rank change year-on-year
+33 +27
Permanent jobs citing Customer Engagement 8 9 38
As % of all permanent IT jobs located in the City of London 0.16% 0.14% 0.37%
As % of the Processes & Methodologies category 0.18% 0.16% 0.44%
Number of salaries quoted 5 7 29
Median salary £55,000 £60,000 £43,500
Median salary % change year-on-year
-8.33% +37.93%
90% offered a salary of more than £52,500 £47,400 £28,000
10% offered a salary of more than £91,000 £62,500 £88,000
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
4402 5638 8699
As % of all permanent IT jobs located in the City of London 87.78% 88.62% 85.43%
Number of salaries quoted 3988 5033 7540
Median salary £60,000 £60,000 £57,500
Median salary % change year-on-year
- +4.34%
90% offered a salary of more than £40,000 £42,500 £39,000
10% offered a salary of more than £90,000 £82,500 £87,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 16 January 2017.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 16 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Customer Engagement.

1 8 (47.06%) Agile Software Development
2 7 (41.18%) Marketing
3 6 (35.29%) Finance
3 6 (35.29%) Microsoft
3 6 (35.29%) Project Management
4 5 (29.41%) MS Excel
4 5 (29.41%) QA
4 5 (29.41%) Digital Marketing
5 4 (23.53%) Retail
5 4 (23.53%) HTML
5 4 (23.53%) Oracle
6 3 (17.65%) SQL Server
6 3 (17.65%) CRM
6 3 (17.65%) ISEB
6 3 (17.65%) Salesforce.com
6 3 (17.65%) Windows
6 3 (17.65%) Web Analytics
6 3 (17.65%) Product Marketing
6 3 (17.65%) Digital Media
6 3 (17.65%) Analytics
6 3 (17.65%) Campaign Analysis
6 3 (17.65%) Analytical Skills
6 3 (17.65%) Digital Media Management
7 2 (11.76%) Salesforce Marketing Cloud
7 2 (11.76%) Microsoft Azure
7 2 (11.76%) Silverpop
7 2 (11.76%) Adobe Campaign
7 2 (11.76%) Oracle SOA Suite
7 2 (11.76%) Big Data
7 2 (11.76%) Test Strategy

Customer Engagement
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) Confluence
1 2 (11.76%) JBoss
1 2 (11.76%) Oracle SOA Suite
1 2 (11.76%) WebSphere
Applications
1 5 (29.41%) MS Excel
2 1 (5.88%) MS Office
Business Applications
1 2 (11.76%) Adobe Campaign
1 2 (11.76%) HFM
1 2 (11.76%) Hyperion Enterprise
Cloud Services
1 2 (11.76%) Microsoft Azure
1 2 (11.76%) Silverpop
Communications & Networking
1 2 (11.76%) SSL
1 2 (11.76%) TCP/IP
Database & Business Intelligence
1 3 (17.65%) SQL Server
2 2 (11.76%) Big Data
2 2 (11.76%) Data Warehouse
2 2 (11.76%) DB2
3 1 (5.88%) Power BI
Development Applications
1 2 (11.76%) JIRA
1 2 (11.76%) Subversion
General
1 7 (41.18%) Marketing
2 6 (35.29%) Finance
3 4 (23.53%) Retail
4 1 (5.88%) Banking
4 1 (5.88%) Legal
Job Titles
1 7 (41.18%) Consultant
2 3 (17.65%) Digital Media Manager
2 3 (17.65%) QA Consultant
2 3 (17.65%) QA Leader
2 3 (17.65%) Test Consultant
2 3 (17.65%) Test Leader
3 2 (11.76%) Analyst
3 2 (11.76%) CRM Manager
3 2 (11.76%) CRM Project Manager
3 2 (11.76%) Digital Project Manager
3 2 (11.76%) Project Manager
4 1 (5.88%) Business Analyst
4 1 (5.88%) Communications Manager
4 1 (5.88%) Customer Analyst
4 1 (5.88%) Debt Manager
4 1 (5.88%) Engagement Manager
4 1 (5.88%) ITSM Consultant
4 1 (5.88%) Salesforce Consultant
4 1 (5.88%) Software Consultant
4 1 (5.88%) Technical Consultant
Libraries, Frameworks & Software Standards
1 4 (23.53%) HTML
2 2 (11.76%) CSS
2 2 (11.76%) XML
3 1 (5.88%) J2EE
3 1 (5.88%) Mason
Miscellaneous
1 3 (17.65%) Analytical Skills
1 3 (17.65%) Digital Media
2 2 (11.76%) Management Information System
3 1 (5.88%) Cyberthreat
3 1 (5.88%) Mobile Banking
3 1 (5.88%) Smart Energy
3 1 (5.88%) Smart Meter
3 1 (5.88%) User Experience
Operating Systems
1 3 (17.65%) Windows
2 2 (11.76%) Linux
2 2 (11.76%) Unix
Processes & Methodologies
1 8 (47.06%) Agile Software Development
2 6 (35.29%) Project Management
3 5 (29.41%) Digital Marketing
4 3 (17.65%) Analytics
4 3 (17.65%) Campaign Analysis
4 3 (17.65%) CRM
4 3 (17.65%) Digital Media Management
4 3 (17.65%) Product Marketing
4 3 (17.65%) Web Analytics
5 2 (11.76%) Business Intelligence
5 2 (11.76%) Kanban
5 2 (11.76%) Performance Management
5 2 (11.76%) Quality Management
5 2 (11.76%) SOA
5 2 (11.76%) Test Scripting
5 2 (11.76%) Test Strategy
6 1 (5.88%) Process Improvement
6 1 (5.88%) QMS
6 1 (5.88%) Test Management
6 1 (5.88%) Waterfall
Programming Languages
1 2 (11.76%) SQL
2 1 (5.88%) Java
Qualifications
1 3 (17.65%) ISEB
2 2 (11.76%) ACCA
3 1 (5.88%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (29.41%) QA
2 1 (5.88%) COBIT
Vendors
1 6 (35.29%) Microsoft
2 4 (23.53%) Oracle
3 3 (17.65%) Salesforce.com
4 2 (11.76%) Adobe
4 2 (11.76%) Hyperion
4 2 (11.76%) IBM
4 2 (11.76%) Salesforce Marketing Cloud
5 1 (5.88%) Capita
5 1 (5.88%) CheckPoint
5 1 (5.88%) Tableau