The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 280 320 315
Rank change year-on-year
+40 -5
Permanent jobs citing Customer Engagement 22 22 13
As % of all permanent IT jobs located in the City of London 0.22% 0.17% 0.11%
As % of the Processes & Methodologies category 0.26% 0.21% 0.14%
Number of salaries quoted 10 18 7
Average salary £58,750 £60,000 £82,500
Average salary % change year-on-year
-2.08% -27.27%
90% offered a salary of more than £32,050 £22,200 £49,000
10% offered a salary of more than £77,750 £70,600 £107,000
UK excluding London average salary £50,000 £45,000 £45,000
% change year-on-year
+11.11% -
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8585 10464 9545
As % of all permanent IT jobs located in the City of London 85.53% 82.83% 81.27%
Number of salaries quoted 7277 8749 8219
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £39,000 £37,500 £37,500
10% offered a salary of more than £80,100 £80,000 £80,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 22 May 2015.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 22 May 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 22 (37.29%) Analytical Skills
2 21 (35.59%) Finance
3 20 (33.90%) Marketing
4 19 (32.20%) Microsoft
5 17 (28.81%) Mathematics
6 16 (27.12%) MS Office
7 15 (25.42%) Data Modelling
8 14 (23.73%) Data Mining
8 14 (23.73%) MS Excel
8 14 (23.73%) Statistics
9 13 (22.03%) Data Analysis
9 13 (22.03%) SPSS
9 13 (22.03%) Cluster Analysis
9 13 (22.03%) Regression Analysis
9 13 (22.03%) Analytics
10 10 (16.95%) Degree
10 10 (16.95%) CRM
11 9 (15.25%) Agile Software Development
11 9 (15.25%) Retail
11 9 (15.25%) Customer Insight
12 8 (13.56%) SEO
12 8 (13.56%) E-Commerce
13 7 (11.86%) Social Media
14 6 (10.17%) Data Analytics
14 6 (10.17%) Link Building
14 6 (10.17%) Python
14 6 (10.17%) Advertising
15 5 (8.47%) Smart Meter
15 5 (8.47%) Digital Marketing
16 4 (6.78%) R

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 22 May 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.39%) Lync
1 2 (3.39%) Node.js
1 2 (3.39%) MS Exchange
2 1 (1.69%) SharePoint Server
2 1 (1.69%) Apache Pig
2 1 (1.69%) Confluence
Applications
1 16 (27.12%) MS Office
2 14 (23.73%) MS Excel
3 13 (22.03%) SPSS
4 4 (6.78%) MS PowerPoint
Business Applications
1 2 (3.39%) WebTrends
2 1 (1.69%) SAP Oil and Gas
Cloud Services
1 2 (3.39%) Google Analytics
1 2 (3.39%) Microsoft Azure
1 2 (3.39%) Google App Engine
1 2 (3.39%) Amazon AWS
1 2 (3.39%) SaaS
1 2 (3.39%) Google Cloud Platform
1 2 (3.39%) Office 365
Communications & Networking
1 2 (3.39%) DNS
2 1 (1.69%) SMS
2 1 (1.69%) Unified Communications
Database & Business Intelligence
1 14 (23.73%) Data Mining
2 2 (3.39%) Relational Database
2 2 (3.39%) RDBMS
2 2 (3.39%) SQL Server
3 1 (1.69%) Data Warehouse
3 1 (1.69%) Oracle Database
3 1 (1.69%) Oracle Database 11g
Development Applications
1 2 (3.39%) JIRA
1 2 (3.39%) Mercurial
1 2 (3.39%) Git (software)
1 2 (3.39%) Axure RP
2 1 (1.69%) SpecFlow
2 1 (1.69%) Behat
2 1 (1.69%) Cucumber
General
1 21 (35.59%) Finance
2 20 (33.90%) Marketing
3 9 (15.25%) Retail
4 6 (10.17%) Advertising
5 4 (6.78%) Telecoms
6 2 (3.39%) Banking
7 1 (1.69%) Financial Institution
7 1 (1.69%) Retail Banking
7 1 (1.69%) Investment Banking
7 1 (1.69%) Games
7 1 (1.69%) Electronics
7 1 (1.69%) Legal
7 1 (1.69%) Manufacturing
Job Titles
1 20 (33.90%) Analyst
2 6 (10.17%) SEO Manager
3 4 (6.78%) Technical Support
3 4 (6.78%) Consultant
4 3 (5.08%) Software Engineer
4 3 (5.08%) Architect
4 3 (5.08%) Senior Software Engineer
4 3 (5.08%) Support Analyst
4 3 (5.08%) Designer
4 3 (5.08%) UX Designer
5 2 (3.39%) Service Manager
5 2 (3.39%) Technical Analyst
5 2 (3.39%) Technical Support Analyst
5 2 (3.39%) Infrastructure Architect
5 2 (3.39%) Product Analyst
5 2 (3.39%) Business Manager
5 2 (3.39%) Marketing Analyst
5 2 (3.39%) Senior Manager
6 1 (1.69%) Graduate
6 1 (1.69%) Customer Engineer
Libraries, Frameworks & Software Standards
1 4 (6.78%) HTML
2 3 (5.08%) .NET
2 3 (5.08%) CSS
3 2 (3.39%) JSON
3 2 (3.39%) ASP.NET MVC
3 2 (3.39%) REST
3 2 (3.39%) ASP.NET
3 2 (3.39%) Web Services
3 2 (3.39%) XML
4 1 (1.69%) J2EE
4 1 (1.69%) Ruby on Rails
4 1 (1.69%) Spring
4 1 (1.69%) AngularJS
4 1 (1.69%) HTML5
Miscellaneous
1 22 (37.29%) Analytical Skills
2 17 (28.81%) Mathematics
3 14 (23.73%) Statistics
4 7 (11.86%) Social Media
5 5 (8.47%) Smart Meter
6 4 (6.78%) User Experience
7 3 (5.08%) Data Structures
7 3 (5.08%) Algorithms
7 3 (5.08%) Physics
7 3 (5.08%) Chemistry
7 3 (5.08%) Biology
7 3 (5.08%) Computer Science
7 3 (5.08%) Blog
8 2 (3.39%) Credit Risk
8 2 (3.39%) Reference Data
8 2 (3.39%) Digital Media
8 2 (3.39%) NHS
9 1 (1.69%) DTV
9 1 (1.69%) PMI
9 1 (1.69%) Economics
Operating Systems
1 3 (5.08%) Linux
2 2 (3.39%) UNIX
3 1 (1.69%) Windows
Processes & Methodologies
1 15 (25.42%) Data Modelling
2 13 (22.03%) Data Analysis
2 13 (22.03%) Cluster Analysis
2 13 (22.03%) Regression Analysis
2 13 (22.03%) Analytics
3 10 (16.95%) CRM
4 9 (15.25%) Agile Software Development
4 9 (15.25%) Customer Insight
5 8 (13.56%) SEO
5 8 (13.56%) E-Commerce
6 6 (10.17%) Data Analytics
6 6 (10.17%) Link Building
7 5 (8.47%) Digital Marketing
8 4 (6.78%) Continuous Improvement
8 4 (6.78%) Scrum
8 4 (6.78%) Programme Management
8 4 (6.78%) Business Analysis
9 3 (5.08%) Project Management
9 3 (5.08%) Software Engineering
9 3 (5.08%) DevOps
Programming Languages
1 6 (10.17%) Python
2 4 (6.78%) R
3 3 (5.08%) Java
3 3 (5.08%) PHP
3 3 (5.08%) MATLAB
3 3 (5.08%) Ruby
4 2 (3.39%) SQL
4 2 (3.39%) C#
4 2 (3.39%) JavaScript
5 1 (1.69%) Perl
5 1 (1.69%) C++
5 1 (1.69%) Scala
Qualifications
1 10 (16.95%) Degree
2 1 (1.69%) PMP
2 1 (1.69%) PMI Certification
Quality Assurance & Compliance
1 3 (5.08%) QA
2 2 (3.39%) Data Quality
3 1 (1.69%) SLA
System Software
1 2 (3.39%) VMware Infrastructure
1 2 (3.39%) Active Directory
Vendors
1 19 (32.20%) Microsoft
2 4 (6.78%) Google
3 3 (5.08%) Oracle
4 2 (3.39%) Fujitsu
4 2 (3.39%) VMware
4 2 (3.39%) Coremetrics
4 2 (3.39%) Omniture
4 2 (3.39%) Salesforce.com
4 2 (3.39%) Cognizant
4 2 (3.39%) Adobe
5 1 (1.69%) SAP
5 1 (1.69%) ServiceNow
5 1 (1.69%) WorldPay
5 1 (1.69%) Tableau
5 1 (1.69%) hybris
City, London
Hays Talent Solutions
Salary: Bonus + benefits
Posted: 6 hours ago
City, London
Understanding Recruitment
Salary: £35000.00 - £45000.00 per annum + benefits
Posted: 15 hours ago
City, London
Bluetownonline
Posted: 2 days ago
City, London
Sanderson
Salary: £75000 - £85000 per annum + Benefits Package
Posted: 3 days ago
City of London
Interquest - IQ Tech
Salary: £55000 - £70000 per annum + Benefits
Posted: 6 days ago