The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 264 280 292
Rank change year-on-year
+16 +12
Permanent jobs citing Customer Engagement 36 27 17
As % of all permanent IT jobs located in the City of London 0.35% 0.26% 0.15%
As % of the Processes & Methodologies category 0.43% 0.31% 0.19%
Number of salaries quoted 27 26 15
Average salary £40,000 £65,000 £41,500
Average salary % change year-on-year
-38.46% +56.62%
90% offered a salary of more than £28,000 £55,000 £40,500
10% offered a salary of more than £88,500 £81,250 £65,000
UK excluding London average salary £60,000 £50,000 £45,000
% change year-on-year
+20.00% +11.11%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8341 8727 8835
As % of all permanent IT jobs located in the City of London 81.73% 83.15% 80.25%
Number of salaries quoted 7186 7395 7916
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,000 £37,500 £35,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 27 January 2015.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 27 January 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 21 (41.18%) Analytical Skills
2 19 (37.25%) Finance
3 17 (33.33%) Microsoft
3 17 (33.33%) Mathematics
4 16 (31.37%) Marketing
5 15 (29.41%) Data Modelling
6 14 (27.45%) Data Mining
6 14 (27.45%) MS Office
7 12 (23.53%) MS Excel
7 12 (23.53%) SPSS
7 12 (23.53%) Data Analysis
7 12 (23.53%) Statistics
7 12 (23.53%) Cluster Analysis
7 12 (23.53%) Regression Analysis
8 11 (21.57%) Degree
8 11 (21.57%) E-Commerce
9 9 (17.65%) Agile Software Development
9 9 (17.65%) Analytics
10 7 (13.73%) Retail
11 6 (11.76%) Python
12 5 (9.80%) CRM
12 5 (9.80%) Programme Management
12 5 (9.80%) Smart Meter
12 5 (9.80%) Customer Insight
12 5 (9.80%) Data Analytics
12 5 (9.80%) People Management
13 4 (7.84%) Continuous Improvement
13 4 (7.84%) Social Media
13 4 (7.84%) Multivariate Testing
13 4 (7.84%) Fujitsu

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 27 January 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.92%) MS Exchange
1 2 (3.92%) Lync
2 1 (1.96%) Node.js
2 1 (1.96%) Apache Pig
Applications
1 14 (27.45%) MS Office
2 12 (23.53%) MS Excel
2 12 (23.53%) SPSS
3 1 (1.96%) MS PowerPoint
3 1 (1.96%) FastStats
Business Applications
1 2 (3.92%) Google Analytics
Cloud Services
1 3 (5.88%) SaaS
2 2 (3.92%) Office 365
2 2 (3.92%) IaaS
2 2 (3.92%) Google Cloud Platform
2 2 (3.92%) Google App Engine
3 1 (1.96%) Microsoft Azure
Communications & Networking
1 2 (3.92%) DNS
2 1 (1.96%) Unified Communications
2 1 (1.96%) SMS
2 1 (1.96%) HTTP
Database & Business Intelligence
1 14 (27.45%) Data Mining
2 3 (5.88%) SQL Server
3 2 (3.92%) RDBMS
3 2 (3.92%) Relational Database
4 1 (1.96%) Oracle Database
4 1 (1.96%) MySQL
Development Applications
1 2 (3.92%) Git (software)
1 2 (3.92%) Mercurial
2 1 (1.96%) Axure RP
General
1 19 (37.25%) Finance
2 16 (31.37%) Marketing
3 7 (13.73%) Retail
4 4 (7.84%) Telecoms
5 3 (5.88%) Games
6 2 (3.92%) Legal
7 1 (1.96%) Advertising
7 1 (1.96%) Banking
7 1 (1.96%) Billing
7 1 (1.96%) German Language
Job Titles
1 19 (37.25%) Analyst
2 3 (5.88%) Architect
2 3 (5.88%) Consultant
2 3 (5.88%) Software Engineer
2 3 (5.88%) Support Analyst
2 3 (5.88%) Senior Software Engineer
3 2 (3.92%) Technical Analyst
3 2 (3.92%) Data Analyst
3 2 (3.92%) Technical Support Analyst
3 2 (3.92%) Strategy Manager
3 2 (3.92%) Implementation Consultant
3 2 (3.92%) Infrastructure Architect
3 2 (3.92%) Technical Support
3 2 (3.92%) Business Analyst
3 2 (3.92%) Designer
3 2 (3.92%) UX Designer
3 2 (3.92%) Senior Manager
3 2 (3.92%) Cloud Consultant
4 1 (1.96%) IT Support
4 1 (1.96%) Sales Engineer
Libraries, Frameworks & Software Standards
1 3 (5.88%) HTML
1 3 (5.88%) XML
2 2 (3.92%) Mason
2 2 (3.92%) CSS
2 2 (3.92%) Web Services
3 1 (1.96%) .NET
3 1 (1.96%) Ruby on Rails
Miscellaneous
1 21 (41.18%) Analytical Skills
2 17 (33.33%) Mathematics
3 12 (23.53%) Statistics
4 5 (9.80%) Smart Meter
5 4 (7.84%) Social Media
6 3 (5.88%) Digital Media
6 3 (5.88%) Physics
6 3 (5.88%) Chemistry
6 3 (5.88%) Biology
6 3 (5.88%) Computer Science
6 3 (5.88%) Data Structures
6 3 (5.88%) Algorithms
7 2 (3.92%) User Experience
7 2 (3.92%) NHS
7 2 (3.92%) Economics
7 2 (3.92%) Credit Risk
7 2 (3.92%) Reference Data
8 1 (1.96%) PMI
8 1 (1.96%) Mobile App
8 1 (1.96%) Smartphone
Operating Systems
1 3 (5.88%) UNIX
1 3 (5.88%) Linux
2 1 (1.96%) Windows
Processes & Methodologies
1 15 (29.41%) Data Modelling
2 12 (23.53%) Data Analysis
2 12 (23.53%) Cluster Analysis
2 12 (23.53%) Regression Analysis
3 11 (21.57%) E-Commerce
4 9 (17.65%) Agile Software Development
4 9 (17.65%) Analytics
5 5 (9.80%) Customer Insight
5 5 (9.80%) Programme Management
5 5 (9.80%) Data Analytics
5 5 (9.80%) People Management
5 5 (9.80%) CRM
6 4 (7.84%) Multivariate Testing
6 4 (7.84%) Continuous Improvement
7 3 (5.88%) Line Management
7 3 (5.88%) Software Engineering
7 3 (5.88%) Business Analysis
7 3 (5.88%) SEO
8 2 (3.92%) Scrum
8 2 (3.92%) Data Management
Programming Languages
1 6 (11.76%) Python
2 3 (5.88%) MATLAB
2 3 (5.88%) R
3 2 (3.92%) SQL
4 1 (1.96%) Ruby
4 1 (1.96%) C++
4 1 (1.96%) Java
4 1 (1.96%) JavaScript
4 1 (1.96%) Perl
4 1 (1.96%) PHP
Qualifications
1 11 (21.57%) Degree
2 1 (1.96%) PMP
2 1 (1.96%) PMI Certification
Quality Assurance & Compliance
1 3 (5.88%) QA
2 2 (3.92%) Data Quality
System Software
1 2 (3.92%) Active Directory
1 2 (3.92%) VMware Infrastructure
Vendors
1 17 (33.33%) Microsoft
2 4 (7.84%) Cognizant
2 4 (7.84%) Oracle
2 4 (7.84%) Google
2 4 (7.84%) Fujitsu
3 3 (5.88%) Salesforce.com
4 2 (3.92%) VMware
5 1 (1.96%) Unica
5 1 (1.96%) Tableau
5 1 (1.96%) Eloqua
5 1 (1.96%) Marketo
5 1 (1.96%) Neolane
5 1 (1.96%) LexisNexis
City, London
Bluetownonline
Salary: Competitive
Posted: 5 days ago
City of London
Churchill Frank
Salary: £65000 per annum + Benefits
Posted: 10 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 10 days ago
City of London
Progressive Recruitment
Salary: £30000 - £55000 per annum + competitive
Posted: 11 days ago
City of London
Progressive Recruitment
Salary: £30000 - £55000 per annum + competitive
Posted: 11 days ago
City, London
BELL MICROSYSTEMS LTD
Salary: Competitive
Posted: 13 days ago
City, London
Nice
Salary: Competitive salary & benefits
Posted: 14 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 17 days ago
City of London
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 19 days ago
City of London
Interquest - IQ ESM
Salary: £65000 per annum
Posted: 20 days ago
City of London
Progressive Recruitment
Salary: £30000 - £50000 per annum + competitive
Posted: 20 days ago
City of London
Quantica Technology - London
Salary: £85000 - £100000 per annum
Posted: 25 days ago