The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 233 288 301
Rank change year-on-year
+55 +13
Permanent jobs citing Customer Engagement 15 23 44
As % of all permanent IT jobs located in the City of London 0.24% 0.22% 0.36%
As % of the Processes & Methodologies category 0.27% 0.25% 0.41%
Number of salaries quoted 15 13 24
Median salary £61,250 £60,000 £70,000
Median salary % change year-on-year
+2.08% -14.28%
90% offered a salary of more than £49,900 £45,500 £22,250
10% offered a salary of more than £80,000 £79,500 £96,450
UK excluding London median salary £50,000 £52,500 £52,500
% change year-on-year
-4.76% -
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5627 9181 10605
As % of all permanent IT jobs located in the City of London 89.64% 87.63% 86.13%
Number of salaries quoted 5131 7829 8742
Median salary £60,500 £60,000 £57,500
Median salary % change year-on-year
+0.83% +4.34%
90% offered a salary of more than £42,500 £39,000 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 26 July 2016.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 26 July 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Customer Engagement.

1 16 (50.00%) Finance
2 15 (46.88%) Marketing
3 13 (40.63%) Agile Software Development
4 11 (34.38%) Project Management
4 11 (34.38%) Management Information System
5 9 (28.13%) CRM
5 9 (28.13%) Microsoft
5 9 (28.13%) Analytics
6 8 (25.00%) ITIL
6 8 (25.00%) PRINCE2
7 7 (21.88%) Unica
7 7 (21.88%) Adobe Campaign
7 7 (21.88%) FastStats
8 6 (18.75%) Social Media
8 6 (18.75%) COBIT
8 6 (18.75%) Project Planning
8 6 (18.75%) Service Management
9 5 (15.63%) Quality Management
9 5 (15.63%) ITSM
9 5 (15.63%) Stakeholder Management
9 5 (15.63%) CheckPoint
9 5 (15.63%) Six Sigma
9 5 (15.63%) Windows
9 5 (15.63%) MS Office
9 5 (15.63%) Degree
9 5 (15.63%) PRINCE2 Practitioner
9 5 (15.63%) QMS
9 5 (15.63%) Retail
9 5 (15.63%) Process Improvement
9 5 (15.63%) Analytical Skills

Customer Engagement
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) WebSphere
2 1 (3.13%) Adobe Experience Manager
2 1 (3.13%) Apache Pig
2 1 (3.13%) WordPress
Applications
1 5 (15.63%) MS Office
2 3 (9.38%) MS Excel
Business Applications
1 7 (21.88%) Adobe Campaign
1 7 (21.88%) FastStats
1 7 (21.88%) Unica
2 3 (9.38%) Eloqua
3 2 (6.25%) Oracle BPM
Cloud Services
1 2 (6.25%) IaaS
1 2 (6.25%) SaaS
Communications & Networking
1 4 (12.50%) SMS
2 2 (6.25%) Internet
2 2 (6.25%) SAN
3 1 (3.13%) DHCP
3 1 (3.13%) DNS
3 1 (3.13%) TCP/IP
Database & Business Intelligence
1 4 (12.50%) Big Data
1 4 (12.50%) Data Mining
1 4 (12.50%) Hadoop
1 4 (12.50%) SQL Server Reporting Services
2 2 (6.25%) DB2
3 1 (3.13%) Apache Hive
Development Applications
1 2 (6.25%) Git (software)
General
1 16 (50.00%) Finance
2 15 (46.88%) Marketing
3 5 (15.63%) Retail
4 4 (12.50%) Automotive
5 2 (6.25%) Publishing
6 1 (3.13%) Back Office
6 1 (3.13%) Banking
6 1 (3.13%) Front Office
Job Titles
1 13 (40.63%) Consultant
2 6 (18.75%) IT Consultant
3 5 (15.63%) ITSM Consultant
4 4 (12.50%) Management Consultant
4 4 (12.50%) Service Management Consultant
5 3 (9.38%) CRM Consultant
5 3 (9.38%) Senior Consultant
6 2 (6.25%) Analyst
6 2 (6.25%) Architect
6 2 (6.25%) Desktop Support
6 2 (6.25%) Developer
6 2 (6.25%) Java Developer
6 2 (6.25%) Marketing Manager
6 2 (6.25%) Microsoft Consultant
6 2 (6.25%) Project Manager
6 2 (6.25%) Senior Developer
6 2 (6.25%) Senior Java Developer
6 2 (6.25%) Senior Manager
6 2 (6.25%) Senior Product Manager
6 2 (6.25%) Storage Consultant
Libraries, Frameworks & Software Standards
1 2 (6.25%) Dojo
1 2 (6.25%) Hibernate
1 2 (6.25%) JPA
1 2 (6.25%) JSF
1 2 (6.25%) REST
1 2 (6.25%) RichFaces
1 2 (6.25%) SOAP
1 2 (6.25%) Spring
1 2 (6.25%) Web Services
2 1 (3.13%) .NET
2 1 (3.13%) Cascading
2 1 (3.13%) Middleware
Miscellaneous
1 11 (34.38%) Management Information System
2 6 (18.75%) Social Media
3 5 (15.63%) Analytical Skills
4 3 (9.38%) Enterprise Software
5 2 (6.25%) PMI
5 2 (6.25%) Smartphone
6 1 (3.13%) Algorithms
6 1 (3.13%) Computer Science
6 1 (3.13%) Data Integration
6 1 (3.13%) Economics
6 1 (3.13%) Mathematics
6 1 (3.13%) Statistics
6 1 (3.13%) User Experience
Operating Systems
1 5 (15.63%) Windows
2 4 (12.50%) Windows Server
3 1 (3.13%) Windows Server 2008
3 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 13 (40.63%) Agile Software Development
2 11 (34.38%) Project Management
3 9 (28.13%) Analytics
3 9 (28.13%) CRM
4 8 (25.00%) ITIL
4 8 (25.00%) PRINCE2
5 6 (18.75%) Project Planning
5 6 (18.75%) Service Management
6 5 (15.63%) ITSM
6 5 (15.63%) Process Improvement
6 5 (15.63%) QMS
6 5 (15.63%) Quality Management
6 5 (15.63%) SFIA
6 5 (15.63%) Six Sigma
6 5 (15.63%) Stakeholder Management
7 4 (12.50%) Data Analytics
7 4 (12.50%) Integrated Marketing
7 4 (12.50%) Integrated Marketing Communications
7 4 (12.50%) Presales
7 4 (12.50%) Software Engineering
Programming Languages
1 3 (9.38%) Java
2 2 (6.25%) PowerShell
3 1 (3.13%) C
3 1 (3.13%) Perl
3 1 (3.13%) Python
3 1 (3.13%) R
3 1 (3.13%) Scala
3 1 (3.13%) SQL
Qualifications
1 5 (15.63%) Degree
1 5 (15.63%) PRINCE2 Practitioner
2 3 (9.38%) PMP
3 2 (6.25%) Cisco Certification
3 2 (6.25%) PMI Certification
Quality Assurance & Compliance
1 6 (18.75%) COBIT
2 4 (12.50%) QA
System Software
1 4 (12.50%) Active Directory
2 2 (6.25%) Hyper-V
2 2 (6.25%) vCloud
2 2 (6.25%) VMware Infrastructure
3 1 (3.13%) Microsoft App-V
3 1 (3.13%) Virtual Desktop
Systems Management
1 1 (3.13%) SCCM
Vendors
1 9 (28.13%) Microsoft
2 5 (15.63%) CheckPoint
3 4 (12.50%) Alterian
4 3 (9.38%) IBM
4 3 (9.38%) Marketo
4 3 (9.38%) Oracle
4 3 (9.38%) Salesforce.com
5 2 (6.25%) Cisco
5 2 (6.25%) Facebook
5 2 (6.25%) Twitter
5 2 (6.25%) VMware
6 1 (3.13%) Dell
6 1 (3.13%) HP
6 1 (3.13%) SAP
6 1 (3.13%) ServiceNow
City, London
Vantage Recruitment Solutions Ltd
Salary: Up to £75,000 per annum + Bonus + Excellent Benefits package.
Posted: Yesterday