The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 300 292 319
Rank change year-on-year
-8 +27
Permanent jobs citing Customer Engagement 18 35 14
As % of all permanent IT jobs located in the City of London 0.16% 0.29% 0.11%
As % of the Processes & Methodologies category 0.20% 0.35% 0.14%
Number of salaries quoted 10 30 13
Average salary £48,750 £53,250 £50,000
Average salary % change year-on-year
-8.45% +6.50%
90% offered a salary of more than £27,150 £42,250 £43,000
10% offered a salary of more than £72,000 £90,000 £74,000
UK excluding London average salary £45,000 £47,500 £50,000
% change year-on-year
-5.26% -5.00%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9077 9978 10072
As % of all permanent IT jobs located in the City of London 81.41% 81.87% 80.55%
Number of salaries quoted 7727 8622 9201
Average salary £57,000 £57,500 £55,000
Average salary % change year-on-year
-0.86% +4.54%
90% offered a salary of more than £38,500 £37,500 £36,000
10% offered a salary of more than £80,000 £80,000 £82,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 20 October 2014.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 20 October 2014, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 24 (44.44%) Marketing
2 17 (31.48%) E-Commerce
3 13 (24.07%) Finance
4 11 (20.37%) Degree
4 11 (20.37%) Coaching
5 10 (18.52%) Data Governance
5 10 (18.52%) Content Management
6 9 (16.67%) Retail
6 9 (16.67%) SEO
7 8 (14.81%) Telecoms
8 7 (12.96%) People Management
9 6 (11.11%) Social Media
10 5 (9.26%) UNIX
10 5 (9.26%) HTML
10 5 (9.26%) SQL
10 5 (9.26%) Analytical Skills
10 5 (9.26%) Analytics
10 5 (9.26%) Line Management
11 4 (7.41%) Mobile App
11 4 (7.41%) Enterprise Software
11 4 (7.41%) Marketing Strategy
11 4 (7.41%) User Experience
11 4 (7.41%) MySQL
11 4 (7.41%) Linux
11 4 (7.41%) CRM
11 4 (7.41%) Legal
11 4 (7.41%) Advertising
11 4 (7.41%) Online Marketing
11 4 (7.41%) HTML5
11 4 (7.41%) Agile Software Development

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 20 October 2014, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 3 (5.56%) MS Office
Business Applications
1 2 (3.70%) Google Analytics
Cloud Services
1 2 (3.70%) SaaS
1 2 (3.70%) IaaS
Communications & Networking
1 2 (3.70%) Wi-Fi
2 1 (1.85%) Wireless
2 1 (1.85%) MVNO
2 1 (1.85%) GSM
2 1 (1.85%) HTTP
Database & Business Intelligence
1 4 (7.41%) MySQL
2 2 (3.70%) Data Mining
3 1 (1.85%) Oracle Database
3 1 (1.85%) SQL Server
Development Applications
1 3 (5.56%) Dreamweaver
2 1 (1.85%) Introscope
2 1 (1.85%) Xcode
2 1 (1.85%) JUnit
2 1 (1.85%) Eclipse
General
1 24 (44.44%) Marketing
2 13 (24.07%) Finance
3 9 (16.67%) Retail
4 8 (14.81%) Telecoms
5 4 (7.41%) Legal
5 4 (7.41%) Advertising
6 3 (5.56%) Billing
7 2 (3.70%) Games
8 1 (1.85%) Banking
8 1 (1.85%) German Language
Job Titles
1 6 (11.11%) Junior
1 6 (11.11%) Sales Manager
2 4 (7.41%) Developer
2 4 (7.41%) Analyst
2 4 (7.41%) Consultant
3 3 (5.56%) Front-End Developer
3 3 (5.56%) Junior Front-End Developer
3 3 (5.56%) Junior Developer
3 3 (5.56%) Head of Social Media
4 2 (3.70%) Network Manager
4 2 (3.70%) Implementation Manager
4 2 (3.70%) Pre Sales Consultant
4 2 (3.70%) Delivery Manager
4 2 (3.70%) Junior Sales Consultant
4 2 (3.70%) Strategy Manager
4 2 (3.70%) Sales Consultant
4 2 (3.70%) Junior Consultant
4 2 (3.70%) Services Delivery Manager
4 2 (3.70%) Service Manager
4 2 (3.70%) Data Analyst
Libraries, Frameworks & Software Standards
1 5 (9.26%) HTML
2 4 (7.41%) HTML5
3 3 (5.56%) CSS3
3 3 (5.56%) CSS
3 3 (5.56%) XML
4 2 (3.70%) Spring
4 2 (3.70%) JSON
5 1 (1.85%) Mason
5 1 (1.85%) PhoneGap
5 1 (1.85%) Java SE
5 1 (1.85%) Java EE
5 1 (1.85%) Web Services
5 1 (1.85%) .NET
5 1 (1.85%) J2EE
Miscellaneous
1 6 (11.11%) Social Media
2 5 (9.26%) Analytical Skills
3 4 (7.41%) Mobile App
3 4 (7.41%) Enterprise Software
3 4 (7.41%) User Experience
4 3 (5.56%) Digital Media
4 3 (5.56%) Computer Science
4 3 (5.56%) W3C
4 3 (5.56%) Smartphone
5 2 (3.70%) Mathematics
5 2 (3.70%) Economics
6 1 (1.85%) Client/Server
Operating Systems
1 5 (9.26%) UNIX
2 4 (7.41%) Linux
3 2 (3.70%) Windows
4 1 (1.85%) HPUX
4 1 (1.85%) Solaris
4 1 (1.85%) Windows Server 2003
4 1 (1.85%) Android
4 1 (1.85%) Windows Server 2008
Processes & Methodologies
1 17 (31.48%) E-Commerce
2 11 (20.37%) Coaching
3 10 (18.52%) Content Management
3 10 (18.52%) Data Governance
4 9 (16.67%) SEO
5 7 (12.96%) People Management
6 5 (9.26%) Line Management
6 5 (9.26%) Analytics
7 4 (7.41%) Marketing Strategy
7 4 (7.41%) Agile Software Development
7 4 (7.41%) CRM
7 4 (7.41%) Online Marketing
7 4 (7.41%) Logistics
8 3 (5.56%) Web Analytics
8 3 (5.56%) Business Development
8 3 (5.56%) Requirements Analysis
8 3 (5.56%) Business Intelligence
8 3 (5.56%) Service Delivery
8 3 (5.56%) Stakeholder Management
9 2 (3.70%) Scrum
Programming Languages
1 5 (9.26%) SQL
2 3 (5.56%) JavaScript
2 3 (5.56%) PHP
3 1 (1.85%) C
3 1 (1.85%) C#
3 1 (1.85%) Java
3 1 (1.85%) ActionScript
3 1 (1.85%) Objective-C
Qualifications
1 11 (20.37%) Degree
2 3 (5.56%) Security Cleared
3 2 (3.70%) SC Cleared
Quality Assurance & Compliance
1 1 (1.85%) QA
Vendors
1 2 (3.70%) Oracle
1 2 (3.70%) Google
2 1 (1.85%) Splunk
2 1 (1.85%) Demandware
2 1 (1.85%) LexisNexis
2 1 (1.85%) Microsoft
2 1 (1.85%) HP
2 1 (1.85%) EMC
2 1 (1.85%) Salesforce.com
2 1 (1.85%) Remedy
2 1 (1.85%) Perforce
City, London
Mason Frank International
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 2 days ago
City of London
Quantica Technology - London
Salary: £80000 - £95000 per annum
Posted: 2 days ago
City, London
Experis Ltd
Posted: 2 days ago
City, London
Salt
Salary: £60000 - £75000 per annum + bonus & benefits
Posted: 2 days ago
City, London
Networking People
Posted: 6 days ago
City of London
Mason Frank
Salary: £55000 - £65000 per annum + Bonus & Benefits
Posted: 10 days ago
City of London
Quantica Technology - London
Salary: £80000 - £100000 per annum
Posted: 11 days ago
City of London
Interquest - IQ ERP
Salary: £35000 - £45000 per annum + + 5% Bonus + Great Benefits
Posted: 11 days ago