The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 291 301 331
Rank change year-on-year
+10 +30
Permanent jobs citing Customer Engagement 35 21 10
As % of all permanent IT jobs located in the City of London 0.29% 0.18% 0.078%
As % of the Processes & Methodologies category 0.36% 0.22% 0.098%
Number of salaries quoted 15 18 9
Average salary £70,000 £46,500 £65,000
Average salary % change year-on-year
+50.53% -28.46%
90% offered a salary of more than £24,400 £30,100 £41,200
10% offered a salary of more than £92,400 £58,250 £78,000
UK excluding London average salary £46,500 £44,000 £53,750
% change year-on-year
+5.68% -18.13%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9631 9563 10174
As % of all permanent IT jobs located in the City of London 81.10% 80.85% 79.06%
Number of salaries quoted 7983 8425 9281
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 29 August 2014.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 29 August 2014, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 29 (50.00%) Marketing
2 17 (29.31%) E-Commerce
3 13 (22.41%) Finance
4 10 (17.24%) Content Management
4 10 (17.24%) Data Governance
5 9 (15.52%) Social Media
5 9 (15.52%) Retail
5 9 (15.52%) SEO
5 9 (15.52%) Degree
6 7 (12.07%) CRM
6 7 (12.07%) Telecoms
7 6 (10.34%) Business Development
8 5 (8.62%) SQL
8 5 (8.62%) Analytics
8 5 (8.62%) Mobile App
8 5 (8.62%) Enterprise Software
9 4 (6.90%) Marketing Strategy
9 4 (6.90%) Online Marketing
9 4 (6.90%) SaaS
9 4 (6.90%) HTML5
9 4 (6.90%) HTML
9 4 (6.90%) UNIX
9 4 (6.90%) Linux
9 4 (6.90%) Legal
9 4 (6.90%) Advertising
10 3 (5.17%) Stakeholder Management
10 3 (5.17%) Scrum
10 3 (5.17%) Logistics
10 3 (5.17%) Computer Science
10 3 (5.17%) Requirements Analysis

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 29 August 2014, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 3 (5.17%) MS Office
2 2 (3.45%) MS Excel
2 2 (3.45%) MS Visio
Business Applications
1 2 (3.45%) Google Analytics
Cloud Services
1 4 (6.90%) SaaS
2 3 (5.17%) IaaS
Communications & Networking
1 2 (3.45%) Wi-Fi
2 1 (1.72%) Wireless
2 1 (1.72%) MVNO
2 1 (1.72%) GSM
Database & Business Intelligence
1 3 (5.17%) MySQL
2 2 (3.45%) Data Mining
3 1 (1.72%) SQL Server Integration Services
3 1 (1.72%) Data Warehouse
Development Applications
1 3 (5.17%) Dreamweaver
2 2 (3.45%) MSI
3 1 (1.72%) Introscope
3 1 (1.72%) Xcode
3 1 (1.72%) JUnit
3 1 (1.72%) Eclipse
General
1 29 (50.00%) Marketing
2 13 (22.41%) Finance
3 9 (15.52%) Retail
4 7 (12.07%) Telecoms
5 4 (6.90%) Legal
5 4 (6.90%) Advertising
6 2 (3.45%) Billing
7 1 (1.72%) Games
Job Titles
1 8 (13.79%) Consultant
2 6 (10.34%) Junior
2 6 (10.34%) Sales Manager
3 5 (8.62%) Developer
4 3 (5.17%) Architect
4 3 (5.17%) Sales Consultant
4 3 (5.17%) Strategy Consultant
4 3 (5.17%) Front-End Developer
4 3 (5.17%) Junior Front-End Developer
4 3 (5.17%) Head of Social Media
4 3 (5.17%) Junior Developer
5 2 (3.45%) Strategy Manager
5 2 (3.45%) Implementation Manager
5 2 (3.45%) Pre Sales Consultant
5 2 (3.45%) Delivery Manager
5 2 (3.45%) Technical Architect
5 2 (3.45%) Solutions Architect
5 2 (3.45%) Technical Solutions Architect
5 2 (3.45%) Junior Sales Consultant
5 2 (3.45%) Junior Consultant
Libraries, Frameworks & Software Standards
1 4 (6.90%) HTML
1 4 (6.90%) HTML5
2 3 (5.17%) CSS3
2 3 (5.17%) .NET
2 3 (5.17%) CSS
3 2 (3.45%) Web Services
3 2 (3.45%) XML
3 2 (3.45%) Spring
3 2 (3.45%) JSON
3 2 (3.45%) Application Packaging
4 1 (1.72%) RESTful
4 1 (1.72%) ASP.NET MVC
4 1 (1.72%) PhoneGap
4 1 (1.72%) ASP.NET MVC 4
4 1 (1.72%) NHibernate
4 1 (1.72%) Java SE
4 1 (1.72%) Java EE
4 1 (1.72%) J2EE
4 1 (1.72%) ASP.NET
4 1 (1.72%) SOAP
Miscellaneous
1 9 (15.52%) Social Media
2 5 (8.62%) Mobile App
2 5 (8.62%) Enterprise Software
3 3 (5.17%) Digital Media
3 3 (5.17%) Computer Science
3 3 (5.17%) W3C
3 3 (5.17%) Smartphone
4 2 (3.45%) Mathematics
4 2 (3.45%) Economics
5 1 (1.72%) Client/Server
Operating Systems
1 4 (6.90%) UNIX
1 4 (6.90%) Linux
2 2 (3.45%) Windows
3 1 (1.72%) HPUX
3 1 (1.72%) Solaris
3 1 (1.72%) Windows Server 2003
3 1 (1.72%) Android
3 1 (1.72%) Windows Server 2008
Processes & Methodologies
1 17 (29.31%) E-Commerce
2 10 (17.24%) Content Management
2 10 (17.24%) Data Governance
3 9 (15.52%) SEO
4 7 (12.07%) CRM
5 6 (10.34%) Business Development
6 5 (8.62%) Analytics
7 4 (6.90%) Marketing Strategy
7 4 (6.90%) Online Marketing
8 3 (5.17%) Requirements Analysis
8 3 (5.17%) Time Management
8 3 (5.17%) Logistics
8 3 (5.17%) Web Analytics
8 3 (5.17%) Service Delivery
8 3 (5.17%) Stakeholder Management
8 3 (5.17%) Scrum
8 3 (5.17%) Business Intelligence
9 2 (3.45%) Customer Intelligence
9 2 (3.45%) Benchmarking
9 2 (3.45%) Project Management
Programming Languages
1 5 (8.62%) SQL
2 3 (5.17%) JavaScript
2 3 (5.17%) PHP
3 2 (3.45%) C#
4 1 (1.72%) Java
4 1 (1.72%) ActionScript
4 1 (1.72%) Objective-C
4 1 (1.72%) C
Qualifications
1 9 (15.52%) Degree
2 3 (5.17%) Security Cleared
3 2 (3.45%) SC Cleared
3 2 (3.45%) MCSE
3 2 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 1 (1.72%) QA
System Software
1 2 (3.45%) Microsoft App-V
Systems Management
1 2 (3.45%) Systems Management Server (SMS)
1 2 (3.45%) SCCM
Vendors
1 3 (5.17%) Microsoft
2 2 (3.45%) Salesforce.com
2 2 (3.45%) Google
3 1 (1.72%) Sitecore
3 1 (1.72%) Splunk
3 1 (1.72%) Demandware
3 1 (1.72%) Remedy
3 1 (1.72%) Sony
3 1 (1.72%) Perforce
3 1 (1.72%) HP
3 1 (1.72%) EMC
3 1 (1.72%) Nokia
City, London
EXCELerate
Salary: From £60,000 to £70,000 per annum £60k & Bonus, Car, Health, Pension,
Posted: 6 days ago
City, London
FT Select
Salary: From £40,000 to £45,000 per annum OTE circa £50k (car allowance + quar
Posted: 6 days ago
City of London
Mason Frank
Salary: £55000 - £65000 per annum + Bonus & Benefits
Posted: 20 days ago