The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 290 289 303
Rank change year-on-year
-1 +14
Permanent jobs citing Customer Engagement 24 34 13
As % of all permanent IT jobs located in the City of London 0.23% 0.30% 0.12%
As % of the Processes & Methodologies category 0.27% 0.37% 0.15%
Number of salaries quoted 19 30 10
Average salary £43,500 £58,000 £52,500
Average salary % change year-on-year
-25.00% +10.47%
90% offered a salary of more than £28,000 £22,500 £40,100
10% offered a salary of more than £80,000 £67,500 £97,750
UK excluding London average salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8747 9230 8879
As % of all permanent IT jobs located in the City of London 84.10% 82.52% 80.10%
Number of salaries quoted 7347 7706 7865
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,000 £37,500 £37,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 27 March 2015.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 22 (43.14%) Analytical Skills
2 20 (39.22%) Finance
3 19 (37.25%) Microsoft
4 18 (35.29%) Mathematics
5 17 (33.33%) Data Modelling
5 17 (33.33%) MS Office
6 15 (29.41%) Statistics
7 14 (27.45%) Data Analysis
7 14 (27.45%) MS Excel
7 14 (27.45%) Data Mining
7 14 (27.45%) SPSS
7 14 (27.45%) Cluster Analysis
7 14 (27.45%) Regression Analysis
8 12 (23.53%) Marketing
9 10 (19.61%) Analytics
10 9 (17.65%) Degree
11 8 (15.69%) Agile Software Development
11 8 (15.69%) CRM
12 7 (13.73%) Retail
12 7 (13.73%) Customer Insight
13 6 (11.76%) Python
14 5 (9.80%) E-Commerce
14 5 (9.80%) Programme Management
14 5 (9.80%) Smart Meter
14 5 (9.80%) Data Analytics
14 5 (9.80%) People Management
15 4 (7.84%) Social Media
15 4 (7.84%) Fujitsu
15 4 (7.84%) Google
15 4 (7.84%) Business Analysis

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.92%) MS Exchange
1 2 (3.92%) Lync
2 1 (1.96%) Node.js
2 1 (1.96%) Apache Pig
Applications
1 17 (33.33%) MS Office
2 14 (27.45%) MS Excel
2 14 (27.45%) SPSS
3 2 (3.92%) MS PowerPoint
4 1 (1.96%) FastStats
Business Applications
1 2 (3.92%) WebTrends
1 2 (3.92%) Google Analytics
Cloud Services
1 2 (3.92%) Google App Engine
1 2 (3.92%) Office 365
1 2 (3.92%) Google Cloud Platform
2 1 (1.96%) SaaS
2 1 (1.96%) Microsoft Azure
Communications & Networking
1 2 (3.92%) DNS
2 1 (1.96%) Unified Communications
2 1 (1.96%) SMS
Database & Business Intelligence
1 14 (27.45%) Data Mining
2 2 (3.92%) RDBMS
2 2 (3.92%) SQL Server
2 2 (3.92%) Relational Database
3 1 (1.96%) Oracle Database
Development Applications
1 2 (3.92%) Git (software)
1 2 (3.92%) Mercurial
1 2 (3.92%) Axure RP
General
1 20 (39.22%) Finance
2 12 (23.53%) Marketing
3 7 (13.73%) Retail
4 4 (7.84%) Telecoms
5 3 (5.88%) Games
6 1 (1.96%) Banking
6 1 (1.96%) Legal
6 1 (1.96%) Billing
6 1 (1.96%) Investment Banking
Job Titles
1 20 (39.22%) Analyst
2 4 (7.84%) Consultant
3 3 (5.88%) Architect
3 3 (5.88%) Software Engineer
3 3 (5.88%) Support Analyst
3 3 (5.88%) Senior Software Engineer
3 3 (5.88%) Marketing Analyst
3 3 (5.88%) Designer
3 3 (5.88%) UX Designer
4 2 (3.92%) Cloud Consultant
4 2 (3.92%) Implementation Consultant
4 2 (3.92%) Infrastructure Architect
4 2 (3.92%) Senior Manager
4 2 (3.92%) Technical Support Analyst
4 2 (3.92%) Business Manager
4 2 (3.92%) Product Analyst
4 2 (3.92%) Technical Analyst
4 2 (3.92%) Technical Support
4 2 (3.92%) Service Manager
5 1 (1.96%) Business Development Manager
Libraries, Frameworks & Software Standards
1 3 (5.88%) CSS
1 3 (5.88%) HTML
2 2 (3.92%) Mason
2 2 (3.92%) Web Services
2 2 (3.92%) XML
3 1 (1.96%) Ruby on Rails
3 1 (1.96%) .NET
Miscellaneous
1 22 (43.14%) Analytical Skills
2 18 (35.29%) Mathematics
3 15 (29.41%) Statistics
4 5 (9.80%) Smart Meter
5 4 (7.84%) Social Media
6 3 (5.88%) Data Structures
6 3 (5.88%) Algorithms
6 3 (5.88%) Physics
6 3 (5.88%) Chemistry
6 3 (5.88%) Biology
6 3 (5.88%) Computer Science
6 3 (5.88%) User Experience
7 2 (3.92%) Blog
7 2 (3.92%) Credit Risk
7 2 (3.92%) Reference Data
7 2 (3.92%) Digital Media
7 2 (3.92%) NHS
8 1 (1.96%) IVR
8 1 (1.96%) Economics
8 1 (1.96%) PMI
Operating Systems
1 3 (5.88%) UNIX
1 3 (5.88%) Linux
2 1 (1.96%) Windows
Processes & Methodologies
1 17 (33.33%) Data Modelling
2 14 (27.45%) Data Analysis
2 14 (27.45%) Cluster Analysis
2 14 (27.45%) Regression Analysis
3 10 (19.61%) Analytics
4 8 (15.69%) CRM
4 8 (15.69%) Agile Software Development
5 7 (13.73%) Customer Insight
6 5 (9.80%) Data Analytics
6 5 (9.80%) People Management
6 5 (9.80%) E-Commerce
6 5 (9.80%) Programme Management
7 4 (7.84%) Business Analysis
8 3 (5.88%) Web Analytics
8 3 (5.88%) Digital Marketing
8 3 (5.88%) Software Engineering
8 3 (5.88%) Continuous Improvement
8 3 (5.88%) Multivariate Testing
9 2 (3.92%) Product Marketing
9 2 (3.92%) Time Management
Programming Languages
1 6 (11.76%) Python
2 3 (5.88%) MATLAB
2 3 (5.88%) R
3 1 (1.96%) Ruby
3 1 (1.96%) C++
3 1 (1.96%) Java
3 1 (1.96%) JavaScript
3 1 (1.96%) Perl
3 1 (1.96%) PHP
3 1 (1.96%) SQL
Qualifications
1 9 (17.65%) Degree
2 1 (1.96%) PMP
2 1 (1.96%) PMI Certification
Quality Assurance & Compliance
1 3 (5.88%) QA
2 2 (3.92%) Data Quality
3 1 (1.96%) SLA
System Software
1 2 (3.92%) Active Directory
1 2 (3.92%) VMware Infrastructure
Vendors
1 19 (37.25%) Microsoft
2 4 (7.84%) Google
2 4 (7.84%) Cognizant
2 4 (7.84%) Fujitsu
3 3 (5.88%) Oracle
3 3 (5.88%) Salesforce.com
4 2 (3.92%) VMware
4 2 (3.92%) Omniture
4 2 (3.92%) Coremetrics
4 2 (3.92%) Adobe
5 1 (1.96%) Unica
5 1 (1.96%) Tableau
5 1 (1.96%) Eloqua
5 1 (1.96%) Marketo
5 1 (1.96%) Neolane
City, London
Bluetownonline
Salary: Competitive
Posted: Yesterday
City of London
People Source
Salary: £50000 - £65000 per annum
Posted: 2 days ago
City, London
Propel London Ltd
Posted: 3 days ago
City, London
Recommend Recruitment
Salary: From £40,000 to £50,000 per annum healthcare, pension, flexible benefi
Posted: 3 days ago
City, London
Bell Integration
Salary: Competitive
Posted: 7 days ago
City of London
Churchill Frank
Salary: £50000 - £65000 per annum + Benefits
Posted: 20 days ago