The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 283 295 310
Rank change year-on-year
+12 +15
Permanent jobs citing Customer Engagement 20 44 21
As % of all permanent IT jobs located in the City of London 0.19% 0.36% 0.18%
As % of the Processes & Methodologies category 0.23% 0.43% 0.21%
Number of salaries quoted 14 22 16
Average salary £57,500 £68,750 £44,500
Average salary % change year-on-year
-16.36% +54.49%
90% offered a salary of more than £36,250 £21,750 £32,500
10% offered a salary of more than £77,500 £97,150 £58,750
UK excluding London average salary £50,000 £50,000 £43,250
% change year-on-year
- +15.60%
Customer Engagement
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8837 10332 9903
As % of all permanent IT jobs located in the City of London 85.06% 83.61% 82.95%
Number of salaries quoted 7538 8526 8673
Average salary £60,000 £56,000 £55,000
Average salary % change year-on-year
+7.14% +1.81%
90% offered a salary of more than £38,500 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Customer Engagement
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the City of London region.

Customer Engagement Salary Trend in the City of London

Customer Engagement
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Customer Engagement across the City of London region over the 3 months to 3 August 2015.

Customer Engagement Salary Histogram in the City of London

Customer Engagement
Top 30 Related IT Skills in the City of London

For the 6 months to 3 August 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 15 (37.50%) Marketing
2 9 (22.50%) Agile Software Development
3 8 (20.00%) Finance
3 8 (20.00%) CRM
3 8 (20.00%) E-Commerce
3 8 (20.00%) Social Media
4 7 (17.50%) Analytical Skills
4 7 (17.50%) SEO
4 7 (17.50%) Retail
4 7 (17.50%) Digital Marketing
5 6 (15.00%) Advertising
5 6 (15.00%) Analytics
5 6 (15.00%) Link Building
6 5 (12.50%) DevOps
6 5 (12.50%) Scrum
6 5 (12.50%) MS Excel
6 5 (12.50%) Project Management
6 5 (12.50%) Microsoft
7 4 (10.00%) Telecoms
7 4 (10.00%) MVC
7 4 (10.00%) C#
7 4 (10.00%) SQL
7 4 (10.00%) .NET
7 4 (10.00%) ASP.NET
7 4 (10.00%) ITIL
7 4 (10.00%) VMware
7 4 (10.00%) Stakeholder Management
7 4 (10.00%) TDD
7 4 (10.00%) ASP.NET MVC
7 4 (10.00%) REST

Customer Engagement
Top Related IT Skills in the City of London by Category

For the 6 months to 3 August 2015, IT jobs across the City of London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.00%) Node.js
2 1 (2.50%) SharePoint Server
2 1 (2.50%) Confluence
Applications
1 5 (12.50%) MS Excel
2 3 (7.50%) MS Office
2 3 (7.50%) MS PowerPoint
3 2 (5.00%) SPSS
Business Applications
1 1 (2.50%) WebTrends
1 1 (2.50%) SAP Oil and Gas
Cloud Services
1 3 (7.50%) Microsoft Azure
1 3 (7.50%) SaaS
2 2 (5.00%) Amazon AWS
3 1 (2.50%) Google Analytics
Communications & Networking
1 2 (5.00%) SMS
2 1 (2.50%) VoIP
2 1 (2.50%) WAN
2 1 (2.50%) SAN
2 1 (2.50%) Firewall
2 1 (2.50%) Softswitch
2 1 (2.50%) LAN
2 1 (2.50%) PBX
Database & Business Intelligence
1 3 (7.50%) Data Mining
2 2 (5.00%) SQL Server
3 1 (2.50%) Data Warehouse
3 1 (2.50%) Oracle Database 11g
3 1 (2.50%) Oracle Database
Development Applications
1 2 (5.00%) JIRA
2 1 (2.50%) Axure RP
2 1 (2.50%) Cucumber
2 1 (2.50%) SpecFlow
2 1 (2.50%) Behat
General
1 15 (37.50%) Marketing
2 8 (20.00%) Finance
3 7 (17.50%) Retail
4 6 (15.00%) Advertising
5 4 (10.00%) Telecoms
6 2 (5.00%) Banking
6 2 (5.00%) Law
6 2 (5.00%) Legal
7 1 (2.50%) Manufacturing
7 1 (2.50%) Games
7 1 (2.50%) Financial Institution
7 1 (2.50%) Electronics
7 1 (2.50%) Investment Banking
7 1 (2.50%) Retail Banking
Job Titles
1 7 (17.50%) Analyst
2 6 (15.00%) SEO Manager
3 3 (7.50%) Consultant
4 2 (5.00%) Project Manager
4 2 (5.00%) Developer
4 2 (5.00%) Support Analyst
4 2 (5.00%) Technical Support
4 2 (5.00%) Support Engineer
4 2 (5.00%) Service Manager
4 2 (5.00%) .NET Developer
4 2 (5.00%) SQL Server DBA
4 2 (5.00%) Team Leader
4 2 (5.00%) SQL DBA
4 2 (5.00%) Senior DBA
4 2 (5.00%) Senior SQL Server DBA
4 2 (5.00%) DBA
4 2 (5.00%) Technical Leader
4 2 (5.00%) Senior SQL DBA
4 2 (5.00%) Customer Support Analyst
4 2 (5.00%) PRINCE2 Project Manager
Libraries, Frameworks & Software Standards
1 4 (10.00%) .NET
1 4 (10.00%) ASP.NET
1 4 (10.00%) ASP.NET MVC
1 4 (10.00%) REST
2 3 (7.50%) JSON
3 2 (5.00%) Spring
3 2 (5.00%) AngularJS
4 1 (2.50%) J2EE
4 1 (2.50%) HTML
4 1 (2.50%) HTML5
Miscellaneous
1 8 (20.00%) Social Media
2 7 (17.50%) Analytical Skills
3 3 (7.50%) Blog
4 2 (5.00%) PMI
4 2 (5.00%) IVR
4 2 (5.00%) Statistics
4 2 (5.00%) Mathematics
4 2 (5.00%) User Experience
5 1 (2.50%) DTV
5 1 (2.50%) FMCG
5 1 (2.50%) Visualisation
5 1 (2.50%) Mobile Payment
Operating Systems
1 2 (5.00%) Windows
1 2 (5.00%) Windows Server 2003
1 2 (5.00%) Windows Server 2008
Processes & Methodologies
1 9 (22.50%) Agile Software Development
2 8 (20.00%) CRM
2 8 (20.00%) E-Commerce
3 7 (17.50%) SEO
3 7 (17.50%) Digital Marketing
4 6 (15.00%) Link Building
4 6 (15.00%) Analytics
5 5 (12.50%) DevOps
5 5 (12.50%) Scrum
5 5 (12.50%) Project Management
6 4 (10.00%) ITIL
6 4 (10.00%) MVC
6 4 (10.00%) TDD
6 4 (10.00%) Stakeholder Management
7 3 (7.50%) Programme Management
7 3 (7.50%) Customer Insight
7 3 (7.50%) Continuous Improvement
7 3 (7.50%) API Design
7 3 (7.50%) Business Analysis
7 3 (7.50%) Service Management
Programming Languages
1 4 (10.00%) C#
1 4 (10.00%) SQL
2 3 (7.50%) Java
2 3 (7.50%) JavaScript
2 3 (7.50%) PHP
2 3 (7.50%) Ruby
3 2 (5.00%) PowerShell
3 2 (5.00%) Scala
3 2 (5.00%) T-SQL
3 2 (5.00%) VBScript
4 1 (2.50%) R
Qualifications
1 2 (5.00%) PMP
1 2 (5.00%) PMI Certification
1 2 (5.00%) Degree
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 3 (7.50%) VMware Infrastructure
2 1 (2.50%) VMware ESXi
Systems Management
1 2 (5.00%) Opscode Chef
Vendors
1 5 (12.50%) Microsoft
2 4 (10.00%) VMware
3 3 (7.50%) Salesforce.com
4 2 (5.00%) Google
4 2 (5.00%) Oracle
4 2 (5.00%) ServiceNow
4 2 (5.00%) WorldPay
5 1 (2.50%) SAP
5 1 (2.50%) Cisco
5 1 (2.50%) IBM
5 1 (2.50%) Adobe
5 1 (2.50%) Citrix
5 1 (2.50%) CheckPoint
5 1 (2.50%) Coremetrics
5 1 (2.50%) hybris
5 1 (2.50%) Tableau
5 1 (2.50%) Facebook
5 1 (2.50%) Twitter
5 1 (2.50%) Symantec
5 1 (2.50%) Omniture
City, London
Lloyds Banking Group
Salary: £44047 - £54411 per annum + Bens
Posted: 3 days ago
City, London
Lloyds Banking Group
Salary: £32249 - £39837 per annum + Bens
Posted: 3 days ago
City, London
Lloyds Banking Group
Salary: £50000 - £70000 per annum + Bens
Posted: 4 days ago
City of London
Mason Frank
Posted: 4 days ago
City of London
First Point
Salary: £50000 - £60000 per annum + Bonus, paid training
Posted: 11 days ago
City of London
Experian
Salary: Great Bens
Posted: 14 days ago
City of London
First Point
Salary: £50000 - £60000 per annum
Posted: 18 days ago