The table below looks at the statistics for CRM skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 53 62 91
Rank change year-on-year
+9 +29
Permanent jobs citing CRM 521 443 384
As % of all permanent IT jobs located in the City of London 4.59% 3.73% 3.01%
As % of the Processes & Methodologies category 5.63% 4.55% 3.72%
Number of salaries quoted 436 397 346
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £32,250 £34,800 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9252 9737 10335
As % of all permanent IT jobs located in the City of London 81.57% 81.92% 80.98%
Number of salaries quoted 7748 8479 9423
Average salary £55,500 £57,500 £55,000
Average salary % change year-on-year
-3.47% +4.54%
90% offered a salary of more than £38,500 £37,500 £35,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the City of London

CRM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the City of London region.

CRM Salary Trend in the City of London

CRM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing CRM across the City of London region over the 3 months to 30 September 2014.

CRM Salary Histogram in the City of London

CRM
Top 30 Related IT Skills in the City of London

For the 6 months to 30 September 2014, IT jobs across the City of London region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 295 (26.72%) SQL
2 279 (25.27%) Microsoft
3 270 (24.46%) Dynamics CRM
4 247 (22.37%) Finance
5 243 (22.01%) Marketing
6 207 (18.75%) Oracle
7 203 (18.39%) MS Excel
8 200 (18.12%) .NET
9 195 (17.66%) SQL Server
10 183 (16.58%) Analytical Skills
11 177 (16.03%) Salesforce.com
12 161 (14.58%) Degree
13 157 (14.22%) Business Intelligence
14 154 (13.95%) C#
15 149 (13.50%) Agile Software Development
16 146 (13.22%) Project Management
17 144 (13.04%) Analytics
18 143 (12.95%) Java
19 135 (12.23%) E-Commerce
20 119 (10.78%) SharePoint
21 117 (10.60%) Windows
22 111 (10.05%) Telecoms
23 106 (9.60%) HTML
24 98 (8.88%) ERP
25 94 (8.51%) JavaScript
26 87 (7.88%) SAP
27 82 (7.43%) Banking
28 79 (7.16%) MS Office
29 76 (6.88%) Advertising
30 74 (6.70%) Scrum

CRM
Top Related IT Skills in the City of London by Category

For the 6 months to 30 September 2014, IT jobs across the City of London region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 119 (10.78%) SharePoint
2 32 (2.90%) SAS
3 30 (2.72%) IIS
4 29 (2.63%) BizTalk Server
5 25 (2.26%) SharePoint 2013
6 23 (2.08%) MS Exchange
7 22 (1.99%) SharePoint 2010
8 14 (1.27%) Lync
9 11 (1.00%) Exchange Server 2010
9 11 (1.00%) Tomcat
9 11 (1.00%) Oracle Workflow
10 10 (0.91%) CMS
11 9 (0.82%) Blackberry Enterprise Server
12 8 (0.72%) Apache
13 7 (0.63%) SharePoint Server
14 6 (0.54%) IBM Notes
15 4 (0.36%) Drupal
16 3 (0.27%) Documentum
16 3 (0.27%) LiveLink
17 1 (0.091%) WebSphere
Applications
1 203 (18.39%) MS Excel
2 79 (7.16%) MS Office
3 18 (1.63%) MS PowerPoint
4 17 (1.54%) SPSS
5 15 (1.36%) MS Visio
6 10 (0.91%) MS Project
7 7 (0.63%) Photoshop
8 6 (0.54%) Adobe Illustrator
9 4 (0.36%) Spreadsheet
9 4 (0.36%) FastStats
10 3 (0.27%) Acrobat
11 2 (0.18%) InDesign
11 2 (0.18%) Adobe Creative Suite
12 1 (0.091%) OmniGraffle
12 1 (0.091%) Final Cut Pro
12 1 (0.091%) Adobe After Effects
Business Applications
1 270 (24.46%) Dynamics CRM
2 35 (3.17%) Oracle EBS
3 25 (2.26%) Oracle CRM
4 24 (2.17%) Google Analytics
5 22 (1.99%) Oracle ERP
6 21 (1.90%) SAP CRM
7 20 (1.81%) Magento
8 16 (1.45%) Dynamics AX
9 12 (1.09%) SalesLogix
9 12 (1.09%) Oracle EBS R12
10 6 (0.54%) Sage 200
10 6 (0.54%) Sage 50
10 6 (0.54%) SiteCatalyst
10 6 (0.54%) HFM
10 6 (0.54%) Sage BI
10 6 (0.54%) SAP R/3
11 5 (0.45%) Dynamics NAV
12 4 (0.36%) SAP Oil and Gas
12 4 (0.36%) WebTrends
12 4 (0.36%) Agresso
Cloud Services
1 48 (4.35%) SaaS
2 38 (3.44%) Microsoft Azure
3 27 (2.45%) PaaS
4 15 (1.36%) Office 365
5 14 (1.27%) IaaS
6 12 (1.09%) Force.com
7 8 (0.72%) Amazon AWS
8 7 (0.63%) Responsys
9 3 (0.27%) Heroku
10 2 (0.18%) Amazon EC2
10 2 (0.18%) Amazon S3
11 1 (0.091%) Google Apps
11 1 (0.091%) GitHub
11 1 (0.091%) Cloud Computing
Communications & Networking
1 21 (1.90%) LAN
2 20 (1.81%) Intranet
3 19 (1.72%) VoIP
4 18 (1.63%) Firewall
5 17 (1.54%) Wireless
5 17 (1.54%) Internet
6 15 (1.36%) GSM
6 15 (1.36%) TCP/IP
7 10 (0.91%) DSL
7 10 (0.91%) Wi-Fi
8 9 (0.82%) Extranet
8 9 (0.82%) VPN
8 9 (0.82%) LDAP
9 7 (0.63%) SMS
9 7 (0.63%) Unified Communications
10 6 (0.54%) Network Security
10 6 (0.54%) HTTP
10 6 (0.54%) OpenLDAP
11 5 (0.45%) DNS
11 5 (0.45%) WLAN
Database & Business Intelligence
1 195 (17.66%) SQL Server
2 74 (6.70%) SQL Server Integration Services
3 69 (6.25%) Data Warehouse
4 64 (5.80%) SQL Server Reporting Services
5 52 (4.71%) MySQL
6 38 (3.44%) SQL Server Analysis Services
7 37 (3.35%) Relational Database
8 26 (2.36%) OLAP
9 25 (2.26%) Oracle Database
9 25 (2.26%) SQL Server 2008
10 24 (2.17%) Big Data
11 23 (2.08%) Oracle BI EE
12 20 (1.81%) Data Mining
13 19 (1.72%) Oracle OLAP
14 18 (1.63%) Microsoft Analysis Services
15 13 (1.18%) QlikView
16 12 (1.09%) SQL Server 2012
17 11 (1.00%) Oracle Database 11g
17 11 (1.00%) Crystal Reports
18 10 (0.91%) Oracle Reports
Development Applications
1 34 (3.08%) JIRA
2 23 (2.08%) Subversion
3 22 (1.99%) Selenium
4 21 (1.90%) Team Foundation Server
5 20 (1.81%) NUnit
6 12 (1.09%) TeamCity
6 12 (1.09%) Git (software)
7 9 (0.82%) WebDriver
8 8 (0.72%) PHPUnit
8 8 (0.72%) Behat
9 7 (0.63%) CruiseControl
9 7 (0.63%) Bugzilla
9 7 (0.63%) SpecFlow
10 6 (0.54%) Visual Studio
11 5 (0.45%) Oracle Forms
11 5 (0.45%) Maven
11 5 (0.45%) Oracle APEX
11 5 (0.45%) Hudson
12 4 (0.36%) Jenkins
13 3 (0.27%) MSBuild
General
1 247 (22.37%) Finance
2 243 (22.01%) Marketing
3 111 (10.05%) Telecoms
4 82 (7.43%) Banking
5 76 (6.88%) Advertising
6 67 (6.07%) Retail
7 57 (5.16%) Billing
8 36 (3.26%) Investment Banking
9 30 (2.72%) Legal
10 29 (2.63%) Law
11 20 (1.81%) Front Office
12 17 (1.54%) Back Office
13 13 (1.18%) Games
14 12 (1.09%) Electronics
15 11 (1.00%) Manufacturing
16 9 (0.82%) Publishing
17 8 (0.72%) French Language
17 8 (0.72%) German Language
18 7 (0.63%) Pharmaceutical
19 5 (0.45%) Financial Institution
Job Titles
1 220 (19.93%) Developer
2 198 (17.93%) Analyst
3 115 (10.42%) Consultant
4 95 (8.61%) Architect
5 74 (6.70%) CRM Developer
6 70 (6.34%) Project Manager
7 68 (6.16%) Business Analyst
8 52 (4.71%) CRM Manager
9 49 (4.44%) Solutions Architect
10 45 (4.08%) Dynamics CRM Developer
11 39 (3.53%) Microsoft Developer
11 39 (3.53%) CRM Analyst
12 35 (3.17%) Applications Support
13 33 (2.99%) Support Analyst
14 28 (2.54%) Administrator
14 28 (2.54%) CRM Consultant
15 25 (2.26%) Junior
15 25 (2.26%) Data Analyst
16 24 (2.17%) Oracle Architect
17 23 (2.08%) Salesforce.com Developer
Libraries, Frameworks & Software Standards
1 200 (18.12%) .NET
2 106 (9.60%) HTML
3 67 (6.07%) XML
4 65 (5.89%) CSS
5 55 (4.98%) Web Services
6 46 (4.17%) WCF
7 41 (3.71%) ASP.NET
8 25 (2.26%) Visualforce
9 22 (1.99%) LAMP
10 21 (1.90%) COM
10 21 (1.90%) Oracle Fusion
11 20 (1.81%) Flash
11 20 (1.81%) .NET Framework
12 18 (1.63%) Middleware
12 18 (1.63%) XSD
12 18 (1.63%) XSL
12 18 (1.63%) WPF
13 16 (1.45%) Mason
14 15 (1.36%) Silverlight
14 15 (1.36%) Microsoft Enterprise Library
Miscellaneous
1 183 (16.58%) Analytical Skills
2 42 (3.80%) User Experience
3 40 (3.62%) Enterprise Software
4 38 (3.44%) Social Media
5 37 (3.35%) Management Information System
6 36 (3.26%) Computer Science
7 28 (2.54%) Open Source
8 23 (2.08%) Mobile App
9 19 (1.72%) Statistics
10 16 (1.45%) New Media
11 15 (1.36%) Reference Data
12 13 (1.18%) Data Integration
12 13 (1.18%) Mathematics
13 12 (1.09%) Blog
13 12 (1.09%) iPad
14 10 (0.91%) Online Games
14 10 (0.91%) Handset
14 10 (0.91%) Foreign Exchange (FX)
15 9 (0.82%) Blackberry
16 7 (0.63%) Replication
Operating Systems
1 117 (10.60%) Windows
2 73 (6.61%) Linux
3 44 (3.99%) UNIX
4 24 (2.17%) Windows Server 2008
5 20 (1.81%) Windows 7
5 20 (1.81%) Apple iOS
6 8 (0.72%) Windows Server 2003
7 6 (0.54%) Android
7 6 (0.54%) Windows Server 2012
8 5 (0.45%) Windows Vista
8 5 (0.45%) Windows XP
9 4 (0.36%) Windows 2000
9 4 (0.36%) Windows 8
10 3 (0.27%) Oracle Linux
11 1 (0.091%) CentOS
11 1 (0.091%) Mac OS X
11 1 (0.091%) Debian
Processes & Methodologies
1 157 (14.22%) Business Intelligence
2 149 (13.50%) Agile Software Development
3 146 (13.22%) Project Management
4 144 (13.04%) Analytics
5 135 (12.23%) E-Commerce
6 98 (8.88%) ERP
7 74 (6.70%) Scrum
8 71 (6.43%) ITIL
9 65 (5.89%) OO
10 62 (5.62%) Data Modelling
11 59 (5.34%) ETL
12 57 (5.16%) Business Analysis
13 54 (4.89%) Data Management
14 52 (4.71%) SOA
15 49 (4.44%) Web Analytics
16 46 (4.17%) Change Management
17 45 (4.08%) Data Analysis
17 45 (4.08%) Waterfall
18 44 (3.99%) Digital Marketing
19 42 (3.80%) Business Development
Programming Languages
1 295 (26.72%) SQL
2 154 (13.95%) C#
3 143 (12.95%) Java
4 94 (8.51%) JavaScript
5 49 (4.44%) PHP
6 47 (4.26%) T-SQL
7 41 (3.71%) C++
8 32 (2.90%) Python
9 30 (2.72%) PL/SQL
10 27 (2.45%) Apex Code
11 23 (2.08%) VBA
12 19 (1.72%) Ruby
13 17 (1.54%) C
14 9 (0.82%) PowerShell
15 8 (0.72%) VB.NET
15 8 (0.72%) ABAP
15 8 (0.72%) VBScript
16 7 (0.63%) VB
17 5 (0.45%) Perl
18 3 (0.27%) Shell Script
Qualifications
1 161 (14.58%) Degree
2 38 (3.44%) Microsoft Certification
3 23 (2.08%) ITIL Certification
4 17 (1.54%) MCTS
5 14 (1.27%) PMI Certification
6 11 (1.00%) MCSE
7 10 (0.91%) MCITP
8 9 (0.82%) MCSA
8 9 (0.82%) MCDBA
9 8 (0.72%) PMP
10 7 (0.63%) MBA
10 7 (0.63%) PRINCE2 Practitioner
11 6 (0.54%) MCP
12 4 (0.36%) CCNA
12 4 (0.36%) ISEB
12 4 (0.36%) CISSP
12 4 (0.36%) Cisco Certification
12 4 (0.36%) CEH
13 3 (0.27%) CFA
13 3 (0.27%) APMP
Quality Assurance & Compliance
1 61 (5.53%) QA
2 26 (2.36%) SLA
3 5 (0.45%) ISO 9001
4 4 (0.36%) ISO/IEC 27001
4 4 (0.36%) COBIT
4 4 (0.36%) AIFMD
5 2 (0.18%) Data Quality
6 1 (0.091%) P3O
6 1 (0.091%) 21 CFR Part 11
6 1 (0.091%) Sarbanes-Oxley
System Software
1 27 (2.45%) Active Directory
2 13 (1.18%) VMware Infrastructure
3 8 (0.72%) Hyper-V
4 4 (0.36%) Firmware
4 4 (0.36%) VMware ESX
4 4 (0.36%) Oracle RMAN
4 4 (0.36%) Oracle RAC
5 2 (0.18%) Microsoft App-V
5 2 (0.18%) XenDesktop
6 1 (0.091%) vSphere
6 1 (0.091%) VMware ESXi
6 1 (0.091%) VirtualBox
Systems Management
1 9 (0.82%) HP Quality Center
2 6 (0.54%) Puppet
3 5 (0.45%) Cryoserver
4 4 (0.36%) Data Guard
4 4 (0.36%) WSUS
5 3 (0.27%) SCCM
5 3 (0.27%) Opscode Chef
6 2 (0.18%) BMC PATROL
7 1 (0.091%) Oracle Enterprise Manager
7 1 (0.091%) CFEngine
7 1 (0.091%) Vagrant
Vendors
1 279 (25.27%) Microsoft
2 207 (18.75%) Oracle
3 177 (16.03%) Salesforce.com
4 87 (7.88%) SAP
5 51 (4.62%) Siebel
6 34 (3.08%) Google
7 27 (2.45%) Business Objects
8 20 (1.81%) JD Edwards
9 19 (1.72%) Cisco
10 18 (1.63%) Adobe
10 18 (1.63%) Citrix
11 16 (1.45%) Informatica
12 15 (1.36%) VMware
13 12 (1.09%) Open Text
13 12 (1.09%) Cerillion
14 11 (1.00%) HP
15 10 (0.91%) Red Hat
15 10 (0.91%) Sage
15 10 (0.91%) Zend
16 9 (0.82%) Cognos
City, London
Premier Group Recruitment
Salary: £31 - £35000 per annum + £75k OTE
Posted: 2 hours ago
City, London
Explore Recruitment Solutions
Salary: £30000 per annum
Posted: 3 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £30000 - £40000 per annum
Posted: 3 hours ago
City, London
Capita Resourcing - IT Resourcing
Salary: £75000 - £85000 per annum
Posted: 3 hours ago
City, London
I.T. Skillfinder
Salary: £60000 - £75000 per annum + Bonus & Benefits
Posted: 4 hours ago
City, London
ShareForce Staffing Solutions Ltd
Salary: From £45,000 to £65,000 per annum competitive benefits package
Posted: 4 hours ago
City, London
Prospectus IT Recruitment
Salary: £40000.00 - £45000.00 per annum
Posted: 4 hours ago
City, London
Quant Capital
Salary: Up to £35,000 per annum + bonus and benefits + Pension
Posted: 5 hours ago
City, London
Nigel Frank International Ltd
Salary: £70000 - £90000 per annum + Car, 10% bonus, pension
Posted: 8 hours ago
City, London
Lawrence Harvey Enterprise
Salary: £70000 - £90000 per annum + Benefits + Pension + Bonus
Posted: 10 hours ago
City, London
Asset Resourcing Ltd
Salary: £55000 - £70000 per annum + benefits + 10% bonus
Posted: 12 hours ago
City, London
Client Server
Salary: £75k to £90k + bonus + benefits
Posted: Yesterday
City, London
Client Server
Salary: £75k - £90k + bonus + benefits
Posted: Yesterday
City, London
Joseph Harry Ltd
Salary: £75000 - £100000 per annum + + 10% Pension + Bonus
Posted: Yesterday
City, London
Asset Resourcing Ltd
Salary: £50000 - £60000 per annum + benefits + 10% bonus
Posted: Yesterday
City, London
Asset Resourcing Ltd
Salary: £50000 - £55000 per annum + benefits + 10% bonus
Posted: Yesterday
City, London
Asset Resourcing Ltd
Salary: £50000 - £55000 per annum + 10% Bonus + Benefits
Posted: Yesterday
City, London
Asset Resourcing Ltd
Salary: £60000 - £65000 per annum + 15 bonus + benefits
Posted: Yesterday
City, London
Asset Resourcing
Salary: £60000 - £65000 per annum + 15 bonus + benefits
Posted: Yesterday
City, London
Understanding Recruitment
Salary: £50000.00 - £55000.00 per annum + great benefits!
Posted: 2 days ago