The first table below looks at the demand for the Service Desk Team Leader role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Desk Team Lead
Rank 305 325 330
Rank change year-on-year
+20 +5
Permanent jobs requiring a Service Desk Team Leader 12 1 6
As % of all permanent IT jobs located in the City of London 0.103% 0.008% 0.039%
As % of the Job Titles category 0.111% 0.008% 0.042%
Number of salaries quoted 9 1 6
Average salary £35,000 £28,500 £31,750
Average salary % change year-on-year
+22.80% -10.23%
90% offered a salary of more than £28,700 £28,500 £25,500
10% offered a salary of more than £35,500 £28,500 £34,750
UK excluding London average salary £31,500 £31,000 £33,500
% change year-on-year
+1.61% -7.46%
All Job Titles
City of London
Permanent IT job ads with a match in the
Job Titles category
10833 12236 14328
As % of all permanent IT jobs located in the City of London 92.81% 93.06% 93.56%
Number of salaries quoted 9362 11128 12878
Average salary £52,500 £53,000 £55,000
Average salary % change year-on-year
-0.94% -3.63%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £85,000 £80,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Team Leader
London

Service Desk Team Leader
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader across the City of London region as a proportion of the total demand within the Job Titles category.

City of London Service Desk Team Leader Jobs Demand Trend

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the City of London region.

City of London Service Desk Team Leader Salary Trend

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 20 (74.07%) ITIL
2 19 (70.37%) Active Directory
3 18 (66.67%) Microsoft
4 17 (62.96%) Windows
5 15 (55.56%) MS Exchange
6 13 (48.15%) MS Office
7 12 (44.44%) CCNA
7 12 (44.44%) Cisco Certification
7 12 (44.44%) MCITP
8 11 (40.74%) Blackberry
9 10 (37.04%) Citrix
10 9 (33.33%) Windows Server 2003
10 9 (33.33%) Service Management
10 9 (33.33%) VMware
10 9 (33.33%) Exchange Server 2007
10 9 (33.33%) Windows Server 2008
10 9 (33.33%) Exchange Server 2010
11 8 (29.63%) JNCIA
11 8 (29.63%) CCA
11 8 (29.63%) Citrix Certification
11 8 (29.63%) Microsoft Certification
11 8 (29.63%) MCSA
11 8 (29.63%) Windows XP
12 7 (25.93%) ACSP
13 6 (22.22%) Problem Management
13 6 (22.22%) SLA
13 6 (22.22%) ITIL Certification
14 5 (18.52%) DNS
14 5 (18.52%) Time Management
14 5 (18.52%) iPhone

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (55.56%) MS Exchange
2 9 (33.33%) Exchange Server 2007
2 9 (33.33%) Exchange Server 2010
3 3 (11.11%) Blackberry Enterprise Server
4 1 (3.704%) IIS
Applications
1 13 (48.15%) MS Office
2 4 (14.81%) MS Excel
Communications & Networking
1 5 (18.52%) DNS
2 1 (3.704%) VPN
Database & Business Intelligence
1 1 (3.704%) SQL Server
General
1 4 (14.81%) Games
2 3 (11.11%) Finance
3 1 (3.704%) Pharmaceutical
3 1 (3.704%) Banking
Miscellaneous
1 11 (40.74%) Blackberry
2 5 (18.52%) iPhone
3 1 (3.704%) iPad
3 1 (3.704%) Equities
Operating Systems
1 17 (62.96%) Windows
2 9 (33.33%) Windows Server 2003
2 9 (33.33%) Windows Server 2008
3 8 (29.63%) Windows XP
4 2 (7.407%) Windows 7
4 2 (7.407%) Windows Vista
5 1 (3.704%) Windows 2000
Processes & Methodologies
1 20 (74.07%) ITIL
2 9 (33.33%) Service Management
3 6 (22.22%) Problem Management
4 5 (18.52%) Time Management
4 5 (18.52%) Service Delivery
4 5 (18.52%) Asset Management
4 5 (18.52%) Incident Management
5 4 (14.81%) ITIL V2
6 3 (11.11%) Investment Management
6 3 (11.11%) Workflow
6 3 (11.11%) PRINCE2
7 1 (3.704%) Change Management
7 1 (3.704%) Stakeholder Management
7 1 (3.704%) Service Desk Management
Qualifications
1 12 (44.44%) CCNA
1 12 (44.44%) Cisco Certification
1 12 (44.44%) MCITP
2 8 (29.63%) Microsoft Certification
2 8 (29.63%) MCSA
2 8 (29.63%) JNCIA
2 8 (29.63%) CCA
2 8 (29.63%) Citrix Certification
3 7 (25.93%) ACSP
4 6 (22.22%) ITIL Certification
5 4 (14.81%) MCP
5 4 (14.81%) MCSE
6 1 (3.704%) Degree
Quality Assurance & Compliance
1 6 (22.22%) SLA
System Software
1 19 (70.37%) Active Directory
Systems Management
1 2 (7.407%) SCCM
Vendors
1 18 (66.67%) Microsoft
2 10 (37.04%) Citrix
3 9 (33.33%) VMware
4 4 (14.81%) Cisco
4 4 (14.81%) Remedy
4 4 (14.81%) Juniper
5 3 (11.11%) Apple
6 1 (3.704%) Avaya
City of London
Including: Microsoft Windows/Active Directory Microsoft Outlook 2010 Microsoft Exchange Administration Microsoft Office 2010 Remote Support Tools Basic Network Principles IT Security Blackberry Configuration and Server Administration Business...
Satigo
Salary: £3000 - £35000 per annum
Posted: 10 May 2013