The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 295 341 315
Rank change year-on-year
+46 -26
Permanent jobs requiring a Service Desk Team Leader 12 5 10
As % of all permanent IT jobs located in the City of London 0.12% 0.039% 0.082%
As % of the Job Titles category 0.13% 0.042% 0.088%
Number of salaries quoted 10 5 8
Average salary £40,000 £35,500 £35,000
Average salary % change year-on-year
+12.67% +1.42%
90% offered a salary of more than £37,000 £35,200 £31,450
10% offered a salary of more than £50,500 £46,500 £35,750
UK excluding London average salary £32,500 £28,250 £32,500
% change year-on-year
+15.04% -13.07%
Service Desk Team Leader
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9543 12012 11375
As % of all permanent IT jobs located in the City of London 92.10% 92.49% 93.15%
Number of salaries quoted 8210 10170 9817
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £33,500 £32,500 £32,500
10% offered a salary of more than £77,500 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the City of London

Service Desk Team Leader
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the City of London region.

Service Desk Team Leader Salary Trend in the City of London

Service Desk Team Leader
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the City of London region over the 3 months to 30 June 2015.

Service Desk Team Leader Salary Histogram in the City of London

Service Desk Team Leader
Top 30 Related IT Skills in the City of London

For the 6 months to 30 June 2015, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 14 (82.35%) ITIL
2 11 (64.71%) SLA
3 9 (52.94%) Windows
4 8 (47.06%) Microsoft
5 7 (41.18%) Active Directory
6 6 (35.29%) MS Office
6 6 (35.29%) Service Delivery
7 5 (29.41%) Windows 7
7 5 (29.41%) MS Excel
8 4 (23.53%) Incident Management
8 4 (23.53%) Problem Management
8 4 (23.53%) Service Management
8 4 (23.53%) Finance
9 3 (17.65%) Telecoms
9 3 (17.65%) Billing
9 3 (17.65%) CRM
9 3 (17.65%) MCSE
9 3 (17.65%) MCSA
9 3 (17.65%) Citrix
9 3 (17.65%) Blackberry
9 3 (17.65%) Microsoft Certification
9 3 (17.65%) Service Desk Management
9 3 (17.65%) Data Centre
10 2 (11.76%) ServiceNow
10 2 (11.76%) Mentoring
10 2 (11.76%) People Management
10 2 (11.76%) Project Management
10 2 (11.76%) Cisco
10 2 (11.76%) TCP/IP
10 2 (11.76%) VPN

Service Desk Team Leader
Top Related IT Skills in the City of London by Category

For the 6 months to 30 June 2015, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) IBM Notes
1 1 (5.88%) MS Exchange
Applications
1 6 (35.29%) MS Office
2 5 (29.41%) MS Excel
3 1 (5.88%) MS PowerPoint
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 2 (11.76%) TCP/IP
1 2 (11.76%) VPN
1 2 (11.76%) Wireless
2 1 (5.88%) Internet
2 1 (5.88%) LAN
2 1 (5.88%) VoIP
2 1 (5.88%) WAN
2 1 (5.88%) DHCP
Development Applications
1 1 (5.88%) Serena SBM
General
1 4 (23.53%) Finance
2 3 (17.65%) Billing
2 3 (17.65%) Telecoms
Miscellaneous
1 3 (17.65%) Blackberry
1 3 (17.65%) Data Centre
2 2 (11.76%) Computer Science
3 1 (5.88%) Management Information System
Operating Systems
1 9 (52.94%) Windows
2 5 (29.41%) Windows 7
3 2 (11.76%) Windows 8
3 2 (11.76%) Linux
3 2 (11.76%) Windows XP
4 1 (5.88%) Mac OS X
4 1 (5.88%) Windows Vista
Processes & Methodologies
1 14 (82.35%) ITIL
2 6 (35.29%) Service Delivery
3 4 (23.53%) Service Management
3 4 (23.53%) Incident Management
3 4 (23.53%) Problem Management
4 3 (17.65%) CRM
4 3 (17.65%) Service Desk Management
5 2 (11.76%) Mentoring
5 2 (11.76%) People Management
5 2 (11.76%) Continuous Improvement
5 2 (11.76%) Project Management
5 2 (11.76%) PRINCE2
5 2 (11.76%) Open Source
6 1 (5.88%) ITIL V3
6 1 (5.88%) Change Management
6 1 (5.88%) Line Management
Programming Languages
1 1 (5.88%) SQL
1 1 (5.88%) PowerShell
Qualifications
1 3 (17.65%) MCSE
1 3 (17.65%) MCSA
1 3 (17.65%) Microsoft Certification
2 2 (11.76%) MCDST
2 2 (11.76%) MCP
3 1 (5.88%) HND
3 1 (5.88%) MCTS
3 1 (5.88%) MCITP
3 1 (5.88%) Degree
3 1 (5.88%) CCENT
3 1 (5.88%) A+ Certification
3 1 (5.88%) Network+ Certification
3 1 (5.88%) MOS
3 1 (5.88%) CCIE
3 1 (5.88%) CCNP
3 1 (5.88%) CCNA
3 1 (5.88%) Cisco Certification
Quality Assurance & Compliance
1 11 (64.71%) SLA
System Software
1 7 (41.18%) Active Directory
Systems Management
1 1 (5.88%) Tivoli
1 1 (5.88%) SCCM
Vendors
1 8 (47.06%) Microsoft
2 3 (17.65%) Citrix
3 2 (11.76%) Cisco
3 2 (11.76%) ServiceNow
4 1 (5.88%) Lotus
4 1 (5.88%) Apple
4 1 (5.88%) Serena
4 1 (5.88%) Altiris
City, London
Thebes IT
Posted: 6 days ago