The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 303 320 318
Rank change year-on-year
+17 -2
Permanent jobs requiring a Service Desk Team Leader 7 18 16
As % of all permanent IT jobs located in the City of London 0.066% 0.14% 0.13%
As % of the Job Titles category 0.071% 0.15% 0.14%
Number of salaries quoted 7 15 12
Average salary £40,000 £42,500 £33,250
Average salary % change year-on-year
-5.88% +27.81%
90% offered a salary of more than £35,500 £30,400 £28,550
10% offered a salary of more than £40,169 £47,500 £42,500
UK excluding London average salary £32,500 £27,685 £29,500
% change year-on-year
+17.39% -6.15%
Service Desk Team Leader
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9848 11625 11140
As % of all permanent IT jobs located in the City of London 92.90% 92.57% 93.37%
Number of salaries quoted 8390 9773 9771
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £32,521
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the City of London

Service Desk Team Leader
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the City of London region.

Service Desk Team Leader Salary Trend in the City of London

Service Desk Team Leader
Top 30 Related IT Skills in the City of London

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 14 (87.50%) ITIL
2 12 (75.00%) SLA
3 9 (56.25%) Windows
4 8 (50.00%) Microsoft
5 7 (43.75%) Active Directory
6 6 (37.50%) MS Office
7 5 (31.25%) MS Excel
7 5 (31.25%) Service Delivery
7 5 (31.25%) Telecoms
7 5 (31.25%) Problem Management
8 4 (25.00%) Service Desk Management
8 4 (25.00%) Windows XP
9 3 (18.75%) CRM
9 3 (18.75%) Cisco
9 3 (18.75%) MCP
9 3 (18.75%) Service Management
9 3 (18.75%) Citrix
9 3 (18.75%) Continuous Improvement
9 3 (18.75%) Billing
9 3 (18.75%) Windows 7
9 3 (18.75%) Incident Management
10 2 (12.50%) Statistics
10 2 (12.50%) Serena
10 2 (12.50%) Serena SBM
10 2 (12.50%) Altiris
10 2 (12.50%) SCCM
10 2 (12.50%) Performance Management
10 2 (12.50%) CCENT
10 2 (12.50%) PowerShell
10 2 (12.50%) Root Cause Analysis

Service Desk Team Leader
Top Related IT Skills in the City of London by Category

For the 6 months to 17 April 2015, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) MS Exchange
2 1 (6.25%) IBM Notes
Applications
1 6 (37.50%) MS Office
2 5 (31.25%) MS Excel
3 1 (6.25%) MS PowerPoint
Communications & Networking
1 2 (12.50%) VoIP
1 2 (12.50%) DHCP
1 2 (12.50%) TCP/IP
2 1 (6.25%) Internet
Development Applications
1 2 (12.50%) Serena SBM
General
1 5 (31.25%) Telecoms
2 3 (18.75%) Billing
3 1 (6.25%) Finance
Miscellaneous
1 2 (12.50%) Statistics
2 1 (6.25%) Computer Science
2 1 (6.25%) iPhone
2 1 (6.25%) Blackberry
2 1 (6.25%) Management Information System
Operating Systems
1 9 (56.25%) Windows
2 4 (25.00%) Windows XP
3 3 (18.75%) Windows 7
4 2 (12.50%) Windows 8
5 1 (6.25%) Mac OS X
5 1 (6.25%) Windows Vista
Processes & Methodologies
1 14 (87.50%) ITIL
2 5 (31.25%) Service Delivery
2 5 (31.25%) Problem Management
3 4 (25.00%) Service Desk Management
4 3 (18.75%) Continuous Improvement
4 3 (18.75%) Service Management
4 3 (18.75%) Incident Management
4 3 (18.75%) CRM
5 2 (12.50%) Project Management
5 2 (12.50%) Root Cause Analysis
5 2 (12.50%) Performance Management
6 1 (6.25%) ITIL V3
6 1 (6.25%) Line Management
6 1 (6.25%) Mentoring
6 1 (6.25%) PRINCE2
6 1 (6.25%) Change Management
Programming Languages
1 2 (12.50%) PowerShell
Qualifications
1 3 (18.75%) MCP
2 2 (12.50%) CCENT
2 2 (12.50%) MCSE
2 2 (12.50%) MCSA
2 2 (12.50%) Microsoft Certification
2 2 (12.50%) ITIL Certification
3 1 (6.25%) MCDST
3 1 (6.25%) MCTS
3 1 (6.25%) MCITP
3 1 (6.25%) CCIE
3 1 (6.25%) CCNP
3 1 (6.25%) CCNA
3 1 (6.25%) Cisco Certification
3 1 (6.25%) ITIL Foundation Certificate
3 1 (6.25%) HND
Quality Assurance & Compliance
1 12 (75.00%) SLA
System Software
1 7 (43.75%) Active Directory
Systems Management
1 2 (12.50%) Tivoli
1 2 (12.50%) SCCM
Vendors
1 8 (50.00%) Microsoft
2 3 (18.75%) Citrix
2 3 (18.75%) Cisco
3 2 (12.50%) Serena
3 2 (12.50%) Altiris
4 1 (6.25%) ServiceNow
4 1 (6.25%) Lotus
4 1 (6.25%) Apple
City of London
Claremont Consulting Limited
Salary: £35000 - £45000 per annum + benefits
Posted: 17 days ago