The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 298 320 323
Rank change year-on-year
+22 +3
Permanent jobs requiring a Service Desk Team Leader 13 9 2
As % of all permanent IT jobs located in the City of London 0.13% 0.077% 0.017%
As % of the Job Titles category 0.14% 0.083% 0.018%
Number of salaries quoted 9 9 1
Average salary £32,500 £36,500 £29,000
Average salary % change year-on-year
-10.95% +25.86%
UK excluding London average salary £30,000 £28,000 £30,000
% change year-on-year
+7.14% -6.66%
Service Desk Team Leader
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9057 10869 11026
As % of all permanent IT jobs located in the City of London 92.92% 92.64% 93.24%
Number of salaries quoted 7822 9148 9769
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Team Leader
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the City of London

Service Desk Team Leader
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the City of London region.

Service Desk Team Leader Salary Trend in the City of London

Service Desk Team Leader
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the City of London region over the 3 months to 31 August 2015.

Service Desk Team Leader Salary Histogram in the City of London

Service Desk Team Leader
Top 30 Related IT Skills in the City of London

For the 6 months to 31 August 2015, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 18 (85.71%) ITIL
2 15 (71.43%) SLA
3 11 (52.38%) Active Directory
4 10 (47.62%) Windows
5 9 (42.86%) Microsoft
5 9 (42.86%) Incident Management
6 7 (33.33%) Windows 7
6 7 (33.33%) MS Office
6 7 (33.33%) Mentoring
7 6 (28.57%) Blackberry
7 6 (28.57%) Finance
8 5 (23.81%) Service Delivery
8 5 (23.81%) Linux
8 5 (23.81%) Office 365
9 4 (19.05%) VPN
9 4 (19.05%) MS Excel
9 4 (19.05%) Service Management
9 4 (19.05%) Wireless
9 4 (19.05%) Problem Management
10 3 (14.29%) Billing
10 3 (14.29%) ISO/IEC 27001
10 3 (14.29%) Telecoms
10 3 (14.29%) Microsoft Certification
10 3 (14.29%) CRM
10 3 (14.29%) MCSE
10 3 (14.29%) MCSA
10 3 (14.29%) PowerShell
10 3 (14.29%) Data Centre
11 2 (9.52%) People Management
11 2 (9.52%) ServiceNow

Service Desk Team Leader
Top Related IT Skills in the City of London by Category

For the 6 months to 31 August 2015, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Applications
1 7 (33.33%) MS Office
2 4 (19.05%) MS Excel
Cloud Services
1 5 (23.81%) Office 365
Communications & Networking
1 4 (19.05%) VPN
1 4 (19.05%) Wireless
2 2 (9.52%) LAN
2 2 (9.52%) WAN
2 2 (9.52%) TCP/IP
General
1 6 (28.57%) Finance
2 3 (14.29%) Billing
2 3 (14.29%) Telecoms
3 1 (4.76%) Private Banking
3 1 (4.76%) Banking
Miscellaneous
1 6 (28.57%) Blackberry
2 3 (14.29%) Data Centre
3 2 (9.52%) Computer Science
4 1 (4.76%) Management Information System
Operating Systems
1 10 (47.62%) Windows
2 7 (33.33%) Windows 7
3 5 (23.81%) Linux
4 1 (4.76%) Windows 8
Processes & Methodologies
1 18 (85.71%) ITIL
2 9 (42.86%) Incident Management
3 7 (33.33%) Mentoring
4 5 (23.81%) Service Delivery
5 4 (19.05%) Service Management
5 4 (19.05%) Problem Management
6 3 (14.29%) CRM
7 2 (9.52%) PRINCE2
7 2 (9.52%) Open Source
7 2 (9.52%) People Management
8 1 (4.76%) Continuous Improvement
8 1 (4.76%) Change Control
8 1 (4.76%) Coaching
8 1 (4.76%) Time Management
8 1 (4.76%) Resource Management
8 1 (4.76%) Wealth Management
8 1 (4.76%) Project Management
8 1 (4.76%) Process Management
8 1 (4.76%) Asset Management
8 1 (4.76%) Document Management
Programming Languages
1 3 (14.29%) PowerShell
2 2 (9.52%) SQL
Qualifications
1 3 (14.29%) MCSE
1 3 (14.29%) MCSA
1 3 (14.29%) Microsoft Certification
2 2 (9.52%) MCDST
3 1 (4.76%) MCTS
3 1 (4.76%) MCITP
3 1 (4.76%) Degree
3 1 (4.76%) SC Cleared
3 1 (4.76%) Security Cleared
3 1 (4.76%) HP AIS
3 1 (4.76%) ITIL Foundation Certificate
3 1 (4.76%) A+ Certification
3 1 (4.76%) ITIL Certification
3 1 (4.76%) Network+ Certification
3 1 (4.76%) MOS
3 1 (4.76%) CCIE
3 1 (4.76%) CCNP
3 1 (4.76%) CCNA
3 1 (4.76%) Cisco Certification
3 1 (4.76%) MCP
Quality Assurance & Compliance
1 15 (71.43%) SLA
2 3 (14.29%) ISO/IEC 27001
System Software
1 11 (52.38%) Active Directory
2 1 (4.76%) VMware Infrastructure
Vendors
1 9 (42.86%) Microsoft
2 2 (9.52%) Cisco
2 2 (9.52%) ServiceNow
2 2 (9.52%) Citrix
3 1 (4.76%) Reuters
3 1 (4.76%) Bloomberg
3 1 (4.76%) VMware
3 1 (4.76%) Fidessa
3 1 (4.76%) HP