The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 294 331 315
Rank change year-on-year
+37 -16
Permanent jobs requiring a Service Desk Team Leader 8 11 13
As % of all permanent IT jobs located in the City of London 0.080% 0.087% 0.11%
As % of the Job Titles category 0.086% 0.094% 0.12%
Number of salaries quoted 8 11 10
Average salary £40,000 £44,500 £35,000
Average salary % change year-on-year
-10.11% +27.14%
90% offered a salary of more than £37,500 £29,000 £28,850
10% offered a salary of more than £42,250 £47,500 £35,250
UK excluding London average salary £35,000 £28,000 £31,500
% change year-on-year
+25.00% -11.11%
Service Desk Team Leader
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9253 11693 10940
As % of all permanent IT jobs located in the City of London 92.19% 92.56% 93.15%
Number of salaries quoted 7934 9898 9425
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,000 £32,500 £33,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the City of London

Service Desk Team Leader
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the City of London region.

Service Desk Team Leader Salary Trend in the City of London

Service Desk Team Leader
Top 30 Related IT Skills in the City of London

For the 6 months to 22 May 2015, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 11 (73.33%) ITIL
2 10 (66.67%) SLA
3 7 (46.67%) Microsoft
3 7 (46.67%) Service Delivery
4 6 (40.00%) Windows
5 5 (33.33%) Telecoms
6 4 (26.67%) Incident Management
6 4 (26.67%) Problem Management
6 4 (26.67%) MS Excel
6 4 (26.67%) Active Directory
7 3 (20.00%) Citrix
7 3 (20.00%) Microsoft Certification
7 3 (20.00%) Cisco
7 3 (20.00%) TCP/IP
7 3 (20.00%) CRM
7 3 (20.00%) Windows XP
7 3 (20.00%) MCSE
7 3 (20.00%) MCSA
7 3 (20.00%) MS Office
7 3 (20.00%) MCP
7 3 (20.00%) Windows 7
7 3 (20.00%) Continuous Improvement
7 3 (20.00%) Service Desk Management
7 3 (20.00%) Billing
8 2 (13.33%) Altiris
8 2 (13.33%) Statistics
8 2 (13.33%) MCDST
8 2 (13.33%) Serena
8 2 (13.33%) Serena SBM
8 2 (13.33%) Root Cause Analysis

Service Desk Team Leader
Top Related IT Skills in the City of London by Category

For the 6 months to 22 May 2015, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) MS Exchange
1 1 (6.67%) IBM Notes
Applications
1 4 (26.67%) MS Excel
2 3 (20.00%) MS Office
3 1 (6.67%) MS PowerPoint
Communications & Networking
1 3 (20.00%) TCP/IP
2 2 (13.33%) VoIP
2 2 (13.33%) DHCP
3 1 (6.67%) Internet
3 1 (6.67%) WAN
3 1 (6.67%) LAN
Development Applications
1 2 (13.33%) Serena SBM
General
1 5 (33.33%) Telecoms
2 3 (20.00%) Billing
3 1 (6.67%) Finance
Miscellaneous
1 2 (13.33%) Statistics
1 2 (13.33%) Open Source
1 2 (13.33%) Computer Science
2 1 (6.67%) Management Information System
Operating Systems
1 6 (40.00%) Windows
2 3 (20.00%) Windows XP
2 3 (20.00%) Windows 7
3 2 (13.33%) Windows 8
3 2 (13.33%) Linux
4 1 (6.67%) Mac OS X
4 1 (6.67%) Windows Vista
Processes & Methodologies
1 11 (73.33%) ITIL
2 7 (46.67%) Service Delivery
3 4 (26.67%) Incident Management
3 4 (26.67%) Problem Management
4 3 (20.00%) CRM
4 3 (20.00%) Continuous Improvement
4 3 (20.00%) Service Desk Management
5 2 (13.33%) Root Cause Analysis
5 2 (13.33%) People Management
5 2 (13.33%) Performance Management
5 2 (13.33%) Project Management
5 2 (13.33%) Service Management
6 1 (6.67%) PRINCE2
6 1 (6.67%) ITIL V3
6 1 (6.67%) Line Management
6 1 (6.67%) Change Management
Programming Languages
1 2 (13.33%) PowerShell
2 1 (6.67%) SQL
Qualifications
1 3 (20.00%) Microsoft Certification
1 3 (20.00%) MCSE
1 3 (20.00%) MCSA
1 3 (20.00%) MCP
2 2 (13.33%) MCDST
2 2 (13.33%) CCENT
3 1 (6.67%) Cisco Certification
3 1 (6.67%) A+ Certification
3 1 (6.67%) CCIE
3 1 (6.67%) CCNP
3 1 (6.67%) CCNA
3 1 (6.67%) HND
3 1 (6.67%) Network+ Certification
3 1 (6.67%) MCTS
3 1 (6.67%) MCITP
3 1 (6.67%) MOS
Quality Assurance & Compliance
1 10 (66.67%) SLA
System Software
1 4 (26.67%) Active Directory
Systems Management
1 2 (13.33%) SCCM
1 2 (13.33%) Tivoli
Vendors
1 7 (46.67%) Microsoft
2 3 (20.00%) Citrix
2 3 (20.00%) Cisco
3 2 (13.33%) Altiris
3 2 (13.33%) Serena
4 1 (6.67%) Lotus
4 1 (6.67%) Apple