The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 303 338 324
Rank change year-on-year
+35 -14
Permanent jobs requiring a Service Desk Team Leader 11 2 6
As % of all permanent IT jobs located in the City of London 0.10% 0.016% 0.051%
As % of the Job Titles category 0.11% 0.018% 0.054%
Number of salaries quoted 11 2 4
Average salary £41,500 £46,750 £31,500
Average salary % change year-on-year
-11.22% +48.41%
90% offered a salary of more than £35,500 £38,150 £29,750
10% offered a salary of more than £55,000 £55,350 £31,850
UK excluding London average salary £32,000 £28,000 £30,000
% change year-on-year
+14.28% -6.66%
Service Desk Team Leader
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10314 11338 11182
As % of all permanent IT jobs located in the City of London 93.77% 92.98% 94.16%
Number of salaries quoted 8984 9743 10195
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the City of London

Service Desk Team Leader
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the City of London region.

Service Desk Team Leader Salary Trend in the City of London

Service Desk Team Leader
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the City of London region over the 3 months to 24 November 2014.

Service Desk Team Leader Salary Histogram in the City of London

Service Desk Team Leader
Top 30 Related IT Skills in the City of London

For the 6 months to 24 November 2014, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 14 (70.00%) ITIL
2 10 (50.00%) MS Office
2 10 (50.00%) Windows
3 8 (40.00%) SLA
4 5 (25.00%) Citrix
4 5 (25.00%) Law
4 5 (25.00%) Legal
4 5 (25.00%) Windows 8
5 4 (20.00%) Banking
5 4 (20.00%) Microsoft
5 4 (20.00%) Active Directory
5 4 (20.00%) TCP/IP
5 4 (20.00%) Windows XP
6 3 (15.00%) VoIP
6 3 (15.00%) DHCP
6 3 (15.00%) Cisco
6 3 (15.00%) MCP
6 3 (15.00%) Tivoli
6 3 (15.00%) Service Delivery
6 3 (15.00%) Serena
6 3 (15.00%) Serena SBM
6 3 (15.00%) Altiris
6 3 (15.00%) CCENT
6 3 (15.00%) Windows 7
6 3 (15.00%) ITIL V2
7 2 (10.00%) PowerShell
7 2 (10.00%) Investment Banking
7 2 (10.00%) Mentoring
7 2 (10.00%) Analytical Skills
7 2 (10.00%) ITIL Certification

Service Desk Team Leader
Top Related IT Skills in the City of London by Category

For the 6 months to 24 November 2014, IT jobs across the City of London region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) MS Exchange
Applications
1 10 (50.00%) MS Office
2 1 (5.00%) MS Excel
Communications & Networking
1 4 (20.00%) TCP/IP
2 3 (15.00%) VoIP
2 3 (15.00%) DHCP
3 1 (5.00%) LAN
3 1 (5.00%) WAN
Development Applications
1 3 (15.00%) Serena SBM
General
1 5 (25.00%) Law
1 5 (25.00%) Legal
2 4 (20.00%) Banking
3 2 (10.00%) Investment Banking
3 2 (10.00%) Finance
4 1 (5.00%) Advertising
Miscellaneous
1 2 (10.00%) Analytical Skills
2 1 (5.00%) Blackberry
2 1 (5.00%) Computer Science
2 1 (5.00%) iPhone
Operating Systems
1 10 (50.00%) Windows
2 5 (25.00%) Windows 8
3 4 (20.00%) Windows XP
4 3 (15.00%) Windows 7
Processes & Methodologies
1 14 (70.00%) ITIL
2 3 (15.00%) ITIL V2
2 3 (15.00%) Service Delivery
3 2 (10.00%) Change Management
3 2 (10.00%) Mentoring
4 1 (5.00%) Strategic Planning
4 1 (5.00%) Incident Management
4 1 (5.00%) Problem Management
4 1 (5.00%) Service Desk Management
4 1 (5.00%) Service Management
Programming Languages
1 2 (10.00%) PowerShell
2 1 (5.00%) SQL
Qualifications
1 3 (15.00%) MCP
1 3 (15.00%) CCENT
2 2 (10.00%) ITIL Certification
3 1 (5.00%) Network+ Certification
3 1 (5.00%) MOS
3 1 (5.00%) MCDST
3 1 (5.00%) MCSE
3 1 (5.00%) MCSA
3 1 (5.00%) Microsoft Certification
3 1 (5.00%) A+ Certification
3 1 (5.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (40.00%) SLA
System Software
1 4 (20.00%) Active Directory
Systems Management
1 3 (15.00%) Tivoli
Vendors
1 5 (25.00%) Citrix
2 4 (20.00%) Microsoft
3 3 (15.00%) Cisco
3 3 (15.00%) Serena
3 3 (15.00%) Altiris
4 1 (5.00%) ServiceNow