The table below looks at the statistics for Incident Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 182 182 204
Rank change year-on-year
0 +22
Permanent jobs citing Incident Management 141 146 140
As % of all permanent IT jobs located in the City of London 1.19% 1.22% 1.09%
As % of the Processes & Methodologies category 1.47% 1.51% 1.38%
Number of salaries quoted 118 127 127
Average salary £55,000 £50,000 £52,500
Average salary % change year-on-year
+10.00% -4.76%
90% offered a salary of more than £27,200 £29,200 £30,000
10% offered a salary of more than £76,800 £75,000 £75,000
UK excluding London average salary £40,000 £37,500 £36,500
% change year-on-year
+6.66% +2.73%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9584 9691 10174
As % of all permanent IT jobs located in the City of London 81.14% 80.85% 79.08%
Number of salaries quoted 7943 8538 9283
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the City of London region.

Incident Management Salary Trend in the City of London

Incident Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Incident Management across the City of London region over the 3 months to 1 September 2014.

Incident Management Salary Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 1 September 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 166 (59.07%) ITIL
2 132 (46.98%) Finance
3 86 (30.60%) Windows
4 74 (26.33%) Banking
5 71 (25.27%) Service Management
6 70 (24.91%) Service Delivery
6 70 (24.91%) SLA
7 59 (21.00%) Microsoft
7 59 (21.00%) Problem Management
8 57 (20.28%) SQL
8 57 (20.28%) Change Management
9 54 (19.22%) Linux
10 52 (18.51%) SQL Server
11 44 (15.66%) MS Excel
12 42 (14.95%) Red Hat
13 40 (14.23%) Project Management
13 40 (14.23%) Windows Server 2008
14 33 (11.74%) Publishing
14 33 (11.74%) Cisco
14 33 (11.74%) UNIX
15 32 (11.39%) Citrix
15 32 (11.39%) ISO/IEC 27001
16 31 (11.03%) Tomcat
16 31 (11.03%) Web Services
16 31 (11.03%) Management Information System
17 30 (10.68%) Active Directory
17 30 (10.68%) Information Management
17 30 (10.68%) Red Hat Enterprise Linux
18 29 (10.32%) ISEB
18 29 (10.32%) ISO 9001

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 1 September 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 31 (11.03%) Tomcat
2 29 (10.32%) MS Exchange
3 25 (8.90%) Apache
4 16 (5.69%) IIS
5 14 (4.98%) Exchange Server 2010
6 11 (3.91%) SharePoint
7 7 (2.49%) WebSphere
8 5 (1.78%) WebLogic
9 3 (1.07%) WorkSite
9 3 (1.07%) SharePoint 2010
9 3 (1.07%) Lync
10 2 (0.71%) GlassFish
10 2 (0.71%) ColdFusion
10 2 (0.71%) BizTalk Server
10 2 (0.71%) WebSphere Process Server
11 1 (0.36%) Exchange Server 2003
11 1 (0.36%) MQSeries
11 1 (0.36%) Exchange Server 2007
Applications
1 44 (15.66%) MS Excel
2 22 (7.83%) MS Office
3 4 (1.42%) MS Visio
3 4 (1.42%) MS PowerPoint
4 1 (0.36%) Spreadsheet
Business Applications
1 4 (1.42%) Remedy ITSM
1 4 (1.42%) Markit EDM
2 2 (0.71%) WebTrends
3 1 (0.36%) LongView
3 1 (0.36%) Kondor+
3 1 (0.36%) Cerner Millennium
3 1 (0.36%) Agresso
Cloud Services
1 21 (7.47%) Microsoft Azure
2 4 (1.42%) Cloud Computing
2 4 (1.42%) Office 365
3 1 (0.36%) Amazon AWS
Communications & Networking
1 19 (6.76%) LAN
2 18 (6.41%) DHCP
3 16 (5.69%) TCP/IP
4 12 (4.27%) DNS
5 11 (3.91%) NetScaler
6 10 (3.56%) Cisco Nexus
6 10 (3.56%) Cisco ASA
6 10 (3.56%) Fibre Channel
6 10 (3.56%) Firewall
6 10 (3.56%) Ethernet
7 8 (2.85%) VoIP
7 8 (2.85%) WAN
7 8 (2.85%) Wireless
8 7 (2.49%) VPN
8 7 (2.49%) Internet
9 4 (1.42%) SSL
10 3 (1.07%) IP Telephony
11 2 (0.71%) Wi-Fi
11 2 (0.71%) SAN
11 2 (0.71%) Intranet
Database & Business Intelligence
1 52 (18.51%) SQL Server
2 8 (2.85%) Relational Database
3 6 (2.14%) Oracle Database
4 5 (1.78%) Oracle Reports
4 5 (1.78%) SQL Server 2008
5 4 (1.42%) MySQL
5 4 (1.42%) SQL Server Reporting Services
6 3 (1.07%) Big Data
6 3 (1.07%) IDOL
6 3 (1.07%) DB2
7 2 (0.71%) RDBMS
7 2 (0.71%) SQL Server 2012
8 1 (0.36%) Hadoop
Development Applications
1 2 (0.71%) Ant
1 2 (0.71%) JUnit
1 2 (0.71%) Maven
1 2 (0.71%) Apache Ivy
1 2 (0.71%) SQL Server Management Studio (SSMS)
2 1 (0.36%) JIRA
2 1 (0.36%) QuickTest Pro
2 1 (0.36%) Subversion
General
1 132 (46.98%) Finance
2 74 (26.33%) Banking
3 33 (11.74%) Publishing
4 19 (6.76%) Back Office
5 14 (4.98%) Financial Institution
6 13 (4.63%) Law
7 12 (4.27%) Telecoms
8 11 (3.91%) Front Office
9 8 (2.85%) Investment Banking
10 7 (2.49%) Advertising
11 4 (1.42%) Retail
11 4 (1.42%) Spanish Language
11 4 (1.42%) Marketing
12 3 (1.07%) French Language
12 3 (1.07%) Corporate Banking
12 3 (1.07%) International Banking
12 3 (1.07%) Legal
13 2 (0.71%) Manufacturing
13 2 (0.71%) Pharmaceutical
13 2 (0.71%) Arabic Language
Job Titles
1 65 (23.13%) Analyst
2 52 (18.51%) Service Manager
3 38 (13.52%) Delivery Manager
4 36 (12.81%) Services Delivery Manager
5 29 (10.32%) Applications Support
6 24 (8.54%) Support Analyst
7 18 (6.41%) Service Analyst
8 17 (6.05%) Incident Manager
9 15 (5.34%) Support Manager
9 15 (5.34%) Team Leader
10 11 (3.91%) Technical Analyst
10 11 (3.91%) Technical Manager
10 11 (3.91%) Applications Manager
11 9 (3.20%) SQL DBA
11 9 (3.20%) DBA
11 9 (3.20%) Systems Analyst
11 9 (3.20%) Architect
12 8 (2.85%) Applications Support Analyst
12 8 (2.85%) Data Manager
12 8 (2.85%) Applications Support Manager
Libraries, Frameworks & Software Standards
1 31 (11.03%) Web Services
2 8 (2.85%) LAMP
3 7 (2.49%) .NET
4 6 (2.14%) ASP.NET
4 6 (2.14%) HTML
4 6 (2.14%) Middleware
4 6 (2.14%) SOAP
4 6 (2.14%) Java EE
4 6 (2.14%) FIX Protocol
5 5 (1.78%) XML
6 4 (1.42%) LINQ
7 3 (1.07%) Software Packaging
7 3 (1.07%) JSP
7 3 (1.07%) CGI
8 2 (0.71%) Spring
8 2 (0.71%) JMS
8 2 (0.71%) Struts
8 2 (0.71%) DOM
8 2 (0.71%) DHTML
8 2 (0.71%) Spring MVC
Miscellaneous
1 31 (11.03%) Management Information System
2 15 (5.34%) CMDB
3 14 (4.98%) Blackberry
4 10 (3.56%) Foreign Exchange (FX)
4 10 (3.56%) CLARiiON
4 10 (3.56%) Derivative
4 10 (3.56%) Computer Science
5 9 (3.20%) Video Conferencing
5 9 (3.20%) SWIFT
6 6 (2.14%) Fixed Income
6 6 (2.14%) Equities
7 4 (1.42%) Replication
7 4 (1.42%) Mathematics
7 4 (1.42%) Equity Derivative
7 4 (1.42%) Reference Data
7 4 (1.42%) iPhone
8 2 (0.71%) FMCG
8 2 (0.71%) AS400
9 1 (0.36%) Statistics
9 1 (0.36%) Physics
Operating Systems
1 86 (30.60%) Windows
2 54 (19.22%) Linux
3 40 (14.23%) Windows Server 2008
4 33 (11.74%) UNIX
5 30 (10.68%) Red Hat Enterprise Linux
6 24 (8.54%) Windows 7
7 22 (7.83%) Windows Server 2012
8 12 (4.27%) Solaris
9 10 (3.56%) AIX
9 10 (3.56%) Windows Server 2003
10 9 (3.20%) Windows XP
11 7 (2.49%) HPUX
11 7 (2.49%) Fedora
12 4 (1.42%) Mac OS X
13 3 (1.07%) Android
14 2 (0.71%) Apple iOS
14 2 (0.71%) zOS
15 1 (0.36%) Mac OS X Server
15 1 (0.36%) Mac OS
Processes & Methodologies
1 166 (59.07%) ITIL
2 71 (25.27%) Service Management
3 70 (24.91%) Service Delivery
4 59 (21.00%) Problem Management
5 57 (20.28%) Change Management
6 40 (14.23%) Project Management
7 30 (10.68%) Information Management
8 25 (8.90%) Root Cause Analysis
9 24 (8.54%) Release Management
10 21 (7.47%) DevOps
11 18 (6.41%) Continuous Improvement
12 17 (6.05%) Stakeholder Management
13 16 (5.69%) Migration
14 13 (4.63%) User Acceptance Testing
14 13 (4.63%) ITIL V3
14 13 (4.63%) Capacity Management
14 13 (4.63%) Performance Tuning
15 12 (4.27%) Configuration Management
16 11 (3.91%) ITSM
16 11 (3.91%) Capacity Planning
Programming Languages
1 57 (20.28%) SQL
2 23 (8.19%) C
3 15 (5.34%) PowerShell
4 12 (4.27%) Perl
5 10 (3.56%) Java
6 5 (1.78%) C#
6 5 (1.78%) VB
6 5 (1.78%) Bash Shell
7 4 (1.42%) PL/SQL
8 3 (1.07%) Shell Script
8 3 (1.07%) JavaScript
8 3 (1.07%) T-SQL
9 2 (0.71%) PHP
10 1 (0.36%) F#
10 1 (0.36%) Scala
Qualifications
1 29 (10.32%) ISEB
2 20 (7.12%) Degree
3 15 (5.34%) Microsoft Certification
4 13 (4.63%) ITIL Certification
5 9 (3.20%) Cisco Certification
5 9 (3.20%) MCITP
6 8 (2.85%) CCNA
7 6 (2.14%) Security Cleared
8 5 (1.78%) MCSE
8 5 (1.78%) CCNP
9 4 (1.42%) CISSP
9 4 (1.42%) MCP
9 4 (1.42%) SC Cleared
10 3 (1.07%) ITIL Foundation Certificate
10 3 (1.07%) CCENT
10 3 (1.07%) GIAC
10 3 (1.07%) A+ Certification
10 3 (1.07%) CISM
11 2 (0.71%) MCSA
11 2 (0.71%) MCTS
Quality Assurance & Compliance
1 70 (24.91%) SLA
2 32 (11.39%) ISO/IEC 27001
3 29 (10.32%) ISO 9001
4 3 (1.07%) ISO 9000
5 2 (0.71%) QA
System Software
1 30 (10.68%) Active Directory
2 23 (8.19%) VMware Infrastructure
3 13 (4.63%) XenApp
4 12 (4.27%) EMC RecoverPoint
5 10 (3.56%) vSphere
5 10 (3.56%) UAG
6 4 (1.42%) MetaFrame
7 3 (1.07%) VMware ESX
8 2 (0.71%) XenDesktop
8 2 (0.71%) SRDF
8 2 (0.71%) Oracle RAC
9 1 (0.36%) Citrix Presentation Server
9 1 (0.36%) VMware Server
9 1 (0.36%) KVM
9 1 (0.36%) RHEV
9 1 (0.36%) Microsoft App-V
9 1 (0.36%) Snort
9 1 (0.36%) Terminal Services
Systems Management
1 13 (4.63%) EMC NetWorker
2 9 (3.20%) Tivoli
3 6 (2.14%) Tivoli Monitoring
4 5 (1.78%) SCCM
4 5 (1.78%) SCOM
5 4 (1.42%) Nagios
6 3 (1.07%) NetBackup
6 3 (1.07%) Backup Exec
6 3 (1.07%) WSUS
7 2 (0.71%) Cisco CUCM
7 2 (0.71%) Opsview
7 2 (0.71%) Norton AntiVirus
8 1 (0.36%) HP Quality Center
8 1 (0.36%) YUM
8 1 (0.36%) Cisco UCCX
8 1 (0.36%) BladeLogic
Vendors
1 59 (21.00%) Microsoft
2 42 (14.95%) Red Hat
3 33 (11.74%) Cisco
4 32 (11.39%) Citrix
5 27 (9.61%) VMware
6 26 (9.25%) Oracle
7 13 (4.63%) HP
7 13 (4.63%) EMC
8 12 (4.27%) Remedy
9 10 (3.56%) Infoblox
10 7 (2.49%) Sun
11 5 (1.78%) JBoss
11 5 (1.78%) Charles River
11 5 (1.78%) ServiceNow
12 4 (1.42%) Reuters
12 4 (1.42%) Bloomberg
12 4 (1.42%) Altiris
12 4 (1.42%) Juniper
13 3 (1.07%) Interwoven
13 3 (1.07%) Veritas
City, London
TLP Consultancy Ltd.
Salary: £50000 - £55000 per annum
Posted: 14 hours ago
City, London
Greywood Associates Limited
Salary: £50000 - £85000 per annum + bens
Posted: 15 hours ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £45,000 per annum + Bonus + Benefits
Posted: 3 days ago
City, London
Bluetownonline
Salary: Competitive
Posted: 4 days ago
City of London
Huxley Associates
Salary: £65000 - £80000 per annum + bonus,pension,healthcare,dental
Posted: 4 days ago
City, London
Verticality Ltd
Salary: £65000 to £70000 per annum
Posted: 6 days ago
City, London
Araya Partners Ltd
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on ex
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £60000 per annum
Posted: 6 days ago
City, London
Joseph Harry Ltd
Salary: £50000 - £60000 per annum + Bonus + 10% Pension
Posted: 6 days ago
City of London
Real Staffing
Salary: £30000 - £40000 per annum + Benefits
Posted: 10 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £52000 per annum + Benefits
Posted: 10 days ago
City, London
Asset Resourcing
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: 11 days ago
City of London
Real Staffing
Salary: £30000 - £40000 per annum + Performance Bonus + Benefits
Posted: 11 days ago
City of London
Real Staffing
Salary: £34000 - £40000 per annum + Performance Bonus + Benefits
Posted: 14 days ago
City of London
Deerfoot IT
Salary: £65000 - £70000 per annum + bonus + bens
Posted: 27 days ago