The table below looks at the statistics for Incident Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 199 202 213
Rank change year-on-year
+3 +11
Permanent jobs citing Incident Management 118 126 107
As % of all permanent IT jobs located in the City of London 1.13% 1.13% 0.97%
As % of the Processes & Methodologies category 1.35% 1.37% 1.21%
Number of salaries quoted 85 105 92
Average salary £50,000 £55,000 £47,500
Average salary % change year-on-year
-9.09% +15.78%
90% offered a salary of more than £29,500 £35,000 £26,150
10% offered a salary of more than £75,000 £75,000 £57,500
UK excluding London average salary £40,000 £37,500 £39,000
% change year-on-year
+6.66% -3.84%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8747 9230 8879
As % of all permanent IT jobs located in the City of London 84.10% 82.52% 80.10%
Number of salaries quoted 7347 7706 7865
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,000 £37,500 £37,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the City of London region.

Incident Management Salary Trend in the City of London

Incident Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Incident Management across the City of London region over the 3 months to 27 March 2015.

Incident Management Salary Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 138 (56.56%) ITIL
2 88 (36.07%) Finance
3 62 (25.41%) Microsoft
4 61 (25.00%) Problem Management
5 60 (24.59%) Windows
6 47 (19.26%) MS Excel
7 45 (18.44%) SQL
7 45 (18.44%) Service Delivery
8 42 (17.21%) Change Management
8 42 (17.21%) Citrix
9 41 (16.80%) Analytical Skills
10 36 (14.75%) Microsoft Certification
10 36 (14.75%) Service Management
11 34 (13.93%) SQL Server
12 32 (13.11%) MCSE
13 31 (12.70%) Change Control
14 30 (12.30%) SLA
15 29 (11.89%) Active Directory
15 29 (11.89%) MS Office
16 26 (10.66%) Oracle
16 26 (10.66%) Windows 7
17 25 (10.25%) Linux
17 25 (10.25%) Law
17 25 (10.25%) Information Security
18 24 (9.84%) Banking
19 23 (9.43%) Disaster Recovery
19 23 (9.43%) UNIX
20 22 (9.02%) Telecoms
21 21 (8.61%) Project Planning
22 20 (8.20%) Mentoring

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (6.56%) IIS
2 10 (4.10%) MS Exchange
3 8 (3.28%) JBoss
4 6 (2.46%) Tomcat
5 5 (2.05%) SharePoint
5 5 (2.05%) WorkSite
6 4 (1.64%) MQSeries
7 3 (1.23%) Blackberry Enterprise Server
8 2 (0.82%) Oracle Service Bus
8 2 (0.82%) Lync
8 2 (0.82%) Exchange Server 2010
8 2 (0.82%) WebLogic
8 2 (0.82%) IBM Notes
9 1 (0.41%) Apache
9 1 (0.41%) Node.js
9 1 (0.41%) SharePoint 2013
9 1 (0.41%) Exchange Server 2013
9 1 (0.41%) FileNet
9 1 (0.41%) Live Communications Server
9 1 (0.41%) Exchange Server 2003
Applications
1 47 (19.26%) MS Excel
2 29 (11.89%) MS Office
3 8 (3.28%) MS PowerPoint
4 4 (1.64%) MS Visio
5 2 (0.82%) Adobe Creative Suite
6 1 (0.41%) MS Project
Business Applications
1 4 (1.64%) Oracle Applications
2 3 (1.23%) Remedy ITSM
3 2 (0.82%) Eagle PACE
3 2 (0.82%) assyst
3 2 (0.82%) Dynamics CRM
4 1 (0.41%) Cognos Controller
4 1 (0.41%) SAP CCM
4 1 (0.41%) SAP ERP
4 1 (0.41%) SAP BPC
4 1 (0.41%) HFM
Cloud Services
1 5 (2.05%) Cloud Computing
2 3 (1.23%) Office 365
3 1 (0.41%) IaaS
Communications & Networking
1 19 (7.79%) Firewall
2 18 (7.38%) Wireless
3 17 (6.97%) WAN
4 14 (5.74%) Internet
5 12 (4.92%) LAN
6 11 (4.51%) MPLS
6 11 (4.51%) TCP/IP
6 11 (4.51%) VPN
7 10 (4.10%) BGP
8 8 (3.28%) Cisco ASA
9 7 (2.87%) Wireless Security
10 6 (2.46%) EIGRP
11 5 (2.05%) IPsec
11 5 (2.05%) IP Telephony
11 5 (2.05%) DNS
11 5 (2.05%) FTP
11 5 (2.05%) Network Security
11 5 (2.05%) 4G
12 4 (1.64%) Cisco Nexus
12 4 (1.64%) Multicast
Database & Business Intelligence
1 34 (13.93%) SQL Server
2 12 (4.92%) Relational Database
3 11 (4.51%) MySQL
4 8 (3.28%) SQL Server Reporting Services
4 8 (3.28%) SQL Server Integration Services
4 8 (3.28%) SQL Server 2008
5 7 (2.87%) RDBMS
6 4 (1.64%) InterSystems Cache
6 4 (1.64%) Big Data
6 4 (1.64%) Oracle Database
7 3 (1.23%) DB2
8 2 (0.82%) SQLPlus
8 2 (0.82%) Data Mining
8 2 (0.82%) Microsoft Analysis Services
8 2 (0.82%) MongoDB
9 1 (0.41%) SQL Server Analysis Services
9 1 (0.41%) SQL Server 2005
9 1 (0.41%) Oracle Reports
9 1 (0.41%) MS Access
Development Applications
1 1 (0.41%) Eclipse
1 1 (0.41%) PowerBuilder
1 1 (0.41%) Maven
General
1 88 (36.07%) Finance
2 25 (10.25%) Law
3 24 (9.84%) Banking
4 22 (9.02%) Telecoms
5 17 (6.97%) Legal
6 9 (3.69%) Financial Institution
7 8 (3.28%) Retail
8 7 (2.87%) Investment Banking
8 7 (2.87%) Marketing
9 5 (2.05%) Front Office
10 3 (1.23%) Publishing
11 2 (0.82%) Back Office
11 2 (0.82%) Advertising
11 2 (0.82%) Private Banking
12 1 (0.41%) Multimedia
12 1 (0.41%) French Language
12 1 (0.41%) German Language
12 1 (0.41%) Italian Language
12 1 (0.41%) Japanese Language
12 1 (0.41%) Spanish Language
Job Titles
1 73 (29.92%) Analyst
2 35 (14.34%) Support Analyst
3 23 (9.43%) Service Manager
4 22 (9.02%) 2nd Line Support
4 22 (9.02%) 2nd Line Support Analyst
5 17 (6.97%) Network Engineer
6 16 (6.56%) Service Analyst
6 16 (6.56%) Applications Support
7 15 (6.15%) Team Leader
8 12 (4.92%) Service Desk Analyst
9 11 (4.51%) Incident Analyst
10 10 (4.10%) Service Desk Manager
10 10 (4.10%) Incident Manager
10 10 (4.10%) Consultant
11 9 (3.69%) DBA
11 9 (3.69%) Architect
12 8 (3.28%) Support Engineer
12 8 (3.28%) Senior Analyst
12 8 (3.28%) Applications Support Analyst
12 8 (3.28%) SQL DBA
Libraries, Frameworks & Software Standards
1 6 (2.46%) .NET
1 6 (2.46%) ASP.NET
2 5 (2.05%) Spring
2 5 (2.05%) FIX Protocol
3 4 (1.64%) .NET Framework
3 4 (1.64%) XML
3 4 (1.64%) JMS
3 4 (1.64%) XML Messaging
3 4 (1.64%) Hibernate
4 2 (0.82%) Web Services
4 2 (0.82%) WCF
4 2 (0.82%) WF
4 2 (0.82%) Silverlight
4 2 (0.82%) LINQ
5 1 (0.41%) RabbitMQ
5 1 (0.41%) ActiveMQ
Miscellaneous
1 41 (16.80%) Analytical Skills
2 16 (6.56%) Blackberry
2 16 (6.56%) Management Information System
3 11 (4.51%) Hedge funds
4 10 (4.10%) Clustering
5 8 (3.28%) Statistics
6 6 (2.46%) Equities
6 6 (2.46%) PKI
6 6 (2.46%) Video Conferencing
7 5 (2.05%) Enterprise Software
7 5 (2.05%) User Experience
7 5 (2.05%) Fixed Income
8 4 (1.64%) Data Protection Act
8 4 (1.64%) Computer Science
8 4 (1.64%) SWIFT
8 4 (1.64%) Derivative
9 3 (1.23%) Open Source
9 3 (1.23%) CMDB
10 2 (0.82%) Fat Client
10 2 (0.82%) Data Structures
Operating Systems
1 60 (24.59%) Windows
2 26 (10.66%) Windows 7
3 25 (10.25%) Linux
4 23 (9.43%) UNIX
5 14 (5.74%) Windows Server 2008
6 11 (4.51%) Windows Server 2003
7 9 (3.69%) Solaris
8 8 (3.28%) Windows XP
9 5 (2.05%) Red Hat Enterprise Linux
10 3 (1.23%) Apple iOS
10 3 (1.23%) CentOS
11 2 (0.82%) Android
11 2 (0.82%) Mac OS X
12 1 (0.41%) Windows Server 2012
12 1 (0.41%) Mac OS
Processes & Methodologies
1 138 (56.56%) ITIL
2 61 (25.00%) Problem Management
3 45 (18.44%) Service Delivery
4 42 (17.21%) Change Management
5 36 (14.75%) Service Management
6 31 (12.70%) Change Control
7 25 (10.25%) Information Security
8 23 (9.43%) Disaster Recovery
9 21 (8.61%) Project Planning
10 20 (8.20%) Mentoring
11 16 (6.56%) ITSM
11 16 (6.56%) Risk Management
12 15 (6.15%) Project Management
13 14 (5.74%) ITIL V3
13 14 (5.74%) Continuous Improvement
14 13 (5.33%) Stakeholder Management
15 12 (4.92%) Business Continuity
15 12 (4.92%) Cyber Security
15 12 (4.92%) Coaching
16 11 (4.51%) Line Management
Programming Languages
1 45 (18.44%) SQL
2 20 (8.20%) Java
3 9 (3.69%) Shell Script
4 8 (3.28%) C#
5 4 (1.64%) C++
5 4 (1.64%) Perl
6 3 (1.23%) PL/SQL
6 3 (1.23%) PowerShell
7 2 (0.82%) VBScript
7 2 (0.82%) Python
7 2 (0.82%) JavaScript
8 1 (0.41%) T-SQL
8 1 (0.41%) Korn
8 1 (0.41%) Bash Shell
Qualifications
1 36 (14.75%) Microsoft Certification
2 32 (13.11%) MCSE
3 17 (6.97%) ITIL Certification
3 17 (6.97%) Cisco Certification
3 17 (6.97%) Degree
4 13 (5.33%) CCNP
5 12 (4.92%) CISSP
6 11 (4.51%) CCNA
7 7 (2.87%) CISM
8 5 (2.05%) CEH
9 4 (1.64%) MCTS
9 4 (1.64%) PRINCE2 Certification
10 3 (1.23%) A+ Certification
10 3 (1.23%) Security Cleared
11 2 (0.82%) CRISC
11 2 (0.82%) PCI QSA
11 2 (0.82%) MCP
11 2 (0.82%) MOS
11 2 (0.82%) CISA
12 1 (0.41%) PMP
Quality Assurance & Compliance
1 30 (12.30%) SLA
2 11 (4.51%) PCI DSS
3 8 (3.28%) ISO/IEC 27001
4 7 (2.87%) QA
5 4 (1.64%) Sarbanes-Oxley
5 4 (1.64%) Basel II
5 4 (1.64%) HIPAA
6 2 (0.82%) ISO 9001
System Software
1 29 (11.89%) Active Directory
2 12 (4.92%) VMware Infrastructure
3 7 (2.87%) Snort
4 3 (1.23%) Hyper-V
4 3 (1.23%) XenApp
4 3 (1.23%) Terminal Services
5 2 (0.82%) XenDesktop
6 1 (0.41%) vSphere
6 1 (0.41%) VMware ESXi
6 1 (0.41%) ISA Server
6 1 (0.41%) Microsoft App-V
6 1 (0.41%) Citrix Presentation Server
Systems Management
1 7 (2.87%) Norton AntiVirus
2 4 (1.64%) SCCM
3 3 (1.23%) Backup Exec
4 2 (0.82%) Casper Suite
4 2 (0.82%) EdgeSight
5 1 (0.41%) WSUS
5 1 (0.41%) Veritas Storage Foundation
5 1 (0.41%) SCOM
5 1 (0.41%) HP SIM
5 1 (0.41%) Cisco UCCX
5 1 (0.41%) Cisco CUCM
5 1 (0.41%) Opscode Chef
5 1 (0.41%) NetBackup
5 1 (0.41%) Unicenter
5 1 (0.41%) Netcool
5 1 (0.41%) OpenView Configuration Management
Vendors
1 62 (25.41%) Microsoft
2 42 (17.21%) Citrix
3 26 (10.66%) Oracle
4 20 (8.20%) Cisco
4 20 (8.20%) Wyse
5 14 (5.74%) VMware
6 10 (4.10%) Remedy
6 10 (4.10%) CheckPoint
7 8 (3.28%) Juniper
8 7 (2.87%) SAP
8 7 (2.87%) McAfee
8 7 (2.87%) Websense
8 7 (2.87%) Symantec
8 7 (2.87%) IronPort
8 7 (2.87%) F5
9 5 (2.05%) ServiceNow
9 5 (2.05%) HP
10 4 (1.64%) Sybase
10 4 (1.64%) Red Hat
11 3 (1.23%) Apple
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Salary: £65000 per annum + BENEFITS + BONUS
Posted: Yesterday
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Salary: From £65,000 to £85,000 per annum + equity + benefits
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