The first table below looks at the demand for Incident Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 191 212 199
Rank change year-on-year
+21 -13
Permanent jobs citing Incident Management 148 121 137
As % of all permanent IT jobs located in the City of London 1.20% 1.01% 1.05%
As % of the Processes & Methodologies category 1.48% 1.25% 1.34%
Number of salaries quoted 123 105 116
Average salary £55,000 £52,000 £54,000
Average salary % change year-on-year
+5.76% -3.70%
90% offered a salary of more than £27,900 £30,000 £30,000
10% offered a salary of more than £79,500 £75,000 £75,000
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
10010 9693 10254
As % of all permanent IT jobs located in the City of London 81.40% 80.71% 78.68%
Number of salaries quoted 8246 8462 9345
Average salary £55,000 £55,000 £57,500
Average salary % change year-on-year
- -4.34%
90% offered a salary of more than £37,500 £36,000 £36,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
London

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the City of London region.

Incident Management Salary Trend in the City of London

Incident Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Incident Management across the City of London region over the 3 months to 23 July 2014.

Incident Management Salary Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 23 July 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 157 (57.30%) ITIL
2 125 (45.62%) Finance
3 83 (30.29%) Windows
4 71 (25.91%) Banking
5 70 (25.55%) Service Management
5 70 (25.55%) Service Delivery
6 65 (23.72%) SLA
7 60 (21.90%) Change Management
8 57 (20.80%) SQL
9 55 (20.07%) Problem Management
10 53 (19.34%) Linux
11 50 (18.25%) Microsoft
12 47 (17.15%) Project Management
13 46 (16.79%) SQL Server
14 40 (14.60%) Red Hat
15 37 (13.50%) Windows Server 2008
16 36 (13.14%) Publishing
17 35 (12.77%) MS Excel
18 34 (12.41%) ISO/IEC 27001
19 32 (11.68%) Information Management
19 32 (11.68%) UNIX
20 31 (11.31%) ISO 9001
20 31 (11.31%) ISEB
21 30 (10.95%) Tomcat
21 30 (10.95%) Red Hat Enterprise Linux
22 29 (10.58%) Cisco
23 28 (10.22%) Active Directory
24 27 (9.85%) Oracle
25 26 (9.49%) Web Services
25 26 (9.49%) DevOps

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 23 July 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 30 (10.95%) Tomcat
2 25 (9.12%) MS Exchange
2 25 (9.12%) Apache
3 13 (4.74%) IIS
4 12 (4.38%) SharePoint
5 10 (3.65%) Exchange Server 2010
6 5 (1.82%) WebLogic
7 4 (1.46%) WebSphere
8 3 (1.09%) WorkSite
8 3 (1.09%) SharePoint 2010
8 3 (1.09%) Lync
9 2 (0.73%) GlassFish
9 2 (0.73%) Documentum
9 2 (0.73%) ColdFusion
9 2 (0.73%) BizTalk Server
10 1 (0.36%) WebSphere Process Server
10 1 (0.36%) Exchange Server 2003
10 1 (0.36%) MQSeries
10 1 (0.36%) Exchange Server 2007
Applications
1 35 (12.77%) MS Excel
2 23 (8.39%) MS Office
3 4 (1.46%) MS PowerPoint
4 1 (0.36%) Spreadsheet
4 1 (0.36%) MS Visio
Business Applications
1 4 (1.46%) Markit EDM
2 3 (1.09%) Remedy ITSM
3 2 (0.73%) WebTrends
4 1 (0.36%) LongView
4 1 (0.36%) Kondor+
4 1 (0.36%) Agresso
Cloud Services
1 24 (8.76%) Microsoft Azure
2 4 (1.46%) Amazon AWS
2 4 (1.46%) Office 365
2 4 (1.46%) Cloud Computing
Communications & Networking
1 15 (5.47%) LAN
1 15 (5.47%) TCP/IP
2 14 (5.11%) DHCP
3 12 (4.38%) DNS
4 10 (3.65%) Firewall
5 9 (3.28%) Wireless
5 9 (3.28%) WAN
6 7 (2.55%) NetScaler
6 7 (2.55%) Internet
6 7 (2.55%) VoIP
7 6 (2.19%) Ethernet
7 6 (2.19%) Cisco Nexus
7 6 (2.19%) Cisco ASA
7 6 (2.19%) Fibre Channel
8 5 (1.82%) VPN
9 4 (1.46%) SSL
10 3 (1.09%) SAN
11 2 (0.73%) Intranet
11 2 (0.73%) Extranet
11 2 (0.73%) FTP
Database & Business Intelligence
1 46 (16.79%) SQL Server
2 10 (3.65%) Relational Database
3 7 (2.55%) Oracle Reports
4 4 (1.46%) MySQL
4 4 (1.46%) SQL Server Reporting Services
4 4 (1.46%) Hadoop
4 4 (1.46%) Big Data
5 3 (1.09%) Oracle Database
5 3 (1.09%) SQL Server 2008
5 3 (1.09%) IDOL
5 3 (1.09%) DB2
6 2 (0.73%) Data Warehouse
6 2 (0.73%) RDBMS
Development Applications
1 2 (0.73%) Ant
1 2 (0.73%) JUnit
1 2 (0.73%) Maven
1 2 (0.73%) Apache Ivy
2 1 (0.36%) Subversion
General
1 125 (45.62%) Finance
2 71 (25.91%) Banking
3 36 (13.14%) Publishing
4 17 (6.20%) Law
5 16 (5.84%) Financial Institution
6 12 (4.38%) Back Office
7 11 (4.01%) Front Office
7 11 (4.01%) Advertising
8 8 (2.92%) Marketing
9 7 (2.55%) Investment Banking
9 7 (2.55%) Legal
10 6 (2.19%) Telecoms
10 6 (2.19%) Retail
11 3 (1.09%) German Language
11 3 (1.09%) Spanish Language
12 2 (0.73%) Portuguese Language
12 2 (0.73%) Arabic Language
12 2 (0.73%) French Language
12 2 (0.73%) Billing
12 2 (0.73%) Pharmaceutical
Job Titles
1 62 (22.63%) Service Manager
2 58 (21.17%) Analyst
3 41 (14.96%) Delivery Manager
4 37 (13.50%) Services Delivery Manager
5 28 (10.22%) Applications Support
6 24 (8.76%) Support Analyst
7 16 (5.84%) Service Analyst
7 16 (5.84%) Support Manager
7 16 (5.84%) Team Leader
8 13 (4.74%) Service Desk Manager
8 13 (4.74%) Systems Analyst
8 13 (4.74%) Incident Manager
9 11 (4.01%) Applications Manager
9 11 (4.01%) Architect
9 11 (4.01%) Technical Analyst
10 10 (3.65%) Business Manager
11 9 (3.28%) Applications Support Analyst
11 9 (3.28%) Security Architect
12 8 (2.92%) Data Manager
12 8 (2.92%) Applications Support Manager
Libraries, Frameworks & Software Standards
1 26 (9.49%) Web Services
2 10 (3.65%) .NET
3 8 (2.92%) LAMP
4 6 (2.19%) SOAP
4 6 (2.19%) ASP.NET
4 6 (2.19%) HTML
4 6 (2.19%) Java EE
4 6 (2.19%) FIX Protocol
5 5 (1.82%) XML
5 5 (1.82%) Middleware
6 4 (1.46%) LINQ
7 3 (1.09%) Software Packaging
7 3 (1.09%) CGI
7 3 (1.09%) JSP
8 2 (0.73%) JMS
8 2 (0.73%) Struts
8 2 (0.73%) Spring
8 2 (0.73%) DOM
8 2 (0.73%) DHTML
8 2 (0.73%) Spring Web Flow
Miscellaneous
1 22 (8.03%) Management Information System
2 15 (5.47%) Blackberry
3 13 (4.74%) Foreign Exchange (FX)
4 11 (4.01%) Derivative
4 11 (4.01%) Computer Science
4 11 (4.01%) CMDB
5 7 (2.55%) Fixed Income
5 7 (2.55%) Video Conferencing
6 6 (2.19%) SWIFT
6 6 (2.19%) Equities
6 6 (2.19%) CLARiiON
7 4 (1.46%) Reference Data
8 3 (1.09%) Mathematics
8 3 (1.09%) iPhone
8 3 (1.09%) Equity Derivative
9 2 (0.73%) Credit Derivative
9 2 (0.73%) AS400
9 2 (0.73%) Replication
9 2 (0.73%) PDA
9 2 (0.73%) Data Integration
Operating Systems
1 83 (30.29%) Windows
2 53 (19.34%) Linux
3 37 (13.50%) Windows Server 2008
4 32 (11.68%) UNIX
5 30 (10.95%) Red Hat Enterprise Linux
6 21 (7.66%) Windows 7
7 18 (6.57%) Windows Server 2012
8 11 (4.01%) Windows Server 2003
8 11 (4.01%) Windows XP
9 10 (3.65%) Solaris
10 8 (2.92%) AIX
11 7 (2.55%) HPUX
11 7 (2.55%) Fedora
12 3 (1.09%) Mac OS X
13 2 (0.73%) zOS
13 2 (0.73%) Android
14 1 (0.36%) Mac OS X Server
14 1 (0.36%) Mac OS
Processes & Methodologies
1 157 (57.30%) ITIL
2 70 (25.55%) Service Delivery
2 70 (25.55%) Service Management
3 60 (21.90%) Change Management
4 55 (20.07%) Problem Management
5 47 (17.15%) Project Management
6 32 (11.68%) Information Management
7 26 (9.49%) DevOps
8 25 (9.12%) Release Management
9 20 (7.30%) Continuous Improvement
9 20 (7.30%) Root Cause Analysis
10 16 (5.84%) User Acceptance Testing
10 16 (5.84%) Migration
10 16 (5.84%) Stakeholder Management
11 15 (5.47%) Performance Tuning
12 13 (4.74%) Configuration Management
13 12 (4.38%) Risk Management
14 11 (4.01%) Asset Management
15 10 (3.65%) Capacity Planning
15 10 (3.65%) Capacity Management
Programming Languages
1 57 (20.80%) SQL
2 21 (7.66%) C
3 17 (6.20%) Java
4 13 (4.74%) Perl
4 13 (4.74%) PowerShell
5 8 (2.92%) C#
6 5 (1.82%) VB
6 5 (1.82%) Bash Shell
7 4 (1.46%) PL/SQL
7 4 (1.46%) F#
7 4 (1.46%) Scala
8 3 (1.09%) Shell Script
8 3 (1.09%) JavaScript
9 2 (0.73%) PHP
10 1 (0.36%) T-SQL
10 1 (0.36%) C++
Qualifications
1 31 (11.31%) ISEB
2 25 (9.12%) Degree
3 13 (4.74%) Microsoft Certification
3 13 (4.74%) ITIL Certification
4 9 (3.28%) MCITP
5 8 (2.92%) Cisco Certification
6 7 (2.55%) CCNA
7 6 (2.19%) Security Cleared
8 5 (1.82%) CCNP
9 4 (1.46%) MCP
9 4 (1.46%) CISSP
9 4 (1.46%) GIAC
9 4 (1.46%) SC Cleared
10 3 (1.09%) ITIL Foundation Certificate
10 3 (1.09%) MCSE
11 2 (0.73%) CISM
11 2 (0.73%) A+ Certification
11 2 (0.73%) Six Sigma Green Belt
11 2 (0.73%) MCTS
11 2 (0.73%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 65 (23.72%) SLA
2 34 (12.41%) ISO/IEC 27001
3 31 (11.31%) ISO 9001
4 3 (1.09%) ISO 9000
System Software
1 28 (10.22%) Active Directory
2 19 (6.93%) VMware Infrastructure
3 8 (2.92%) EMC RecoverPoint
4 7 (2.55%) XenApp
5 6 (2.19%) vSphere
5 6 (2.19%) UAG
6 4 (1.46%) MetaFrame
7 3 (1.09%) VMware ESX
8 2 (0.73%) XenDesktop
8 2 (0.73%) SRDF
8 2 (0.73%) Oracle RAC
9 1 (0.36%) Citrix Presentation Server
9 1 (0.36%) VMware Server
9 1 (0.36%) KVM
9 1 (0.36%) RHEV
9 1 (0.36%) Microsoft App-V
9 1 (0.36%) Terminal Services
Systems Management
1 9 (3.28%) EMC NetWorker
2 5 (1.82%) SCCM
2 5 (1.82%) SCOM
2 5 (1.82%) Tivoli
3 4 (1.46%) Nagios
4 3 (1.09%) Tivoli Monitoring
4 3 (1.09%) NetBackup
4 3 (1.09%) Backup Exec
4 3 (1.09%) WSUS
5 2 (0.73%) Opsview
6 1 (0.36%) BladeLogic
6 1 (0.36%) Norton AntiVirus
6 1 (0.36%) YUM
6 1 (0.36%) Cisco UCCX
6 1 (0.36%) Cisco CUCM
Vendors
1 50 (18.25%) Microsoft
2 40 (14.60%) Red Hat
3 29 (10.58%) Cisco
4 27 (9.85%) Oracle
5 25 (9.12%) VMware
6 23 (8.39%) Citrix
7 13 (4.74%) HP
8 11 (4.01%) Remedy
9 9 (3.28%) EMC
10 7 (2.55%) JBoss
10 7 (2.55%) ServiceNow
11 6 (2.19%) Infoblox
12 5 (1.82%) Sun
12 5 (1.82%) Interwoven
12 5 (1.82%) Bloomberg
12 5 (1.82%) Charles River
13 4 (1.46%) Juniper
13 4 (1.46%) Reuters
14 3 (1.09%) Altiris
14 3 (1.09%) Capita
City of London
Huxley Associates
Salary: £65000 - £80000 per annum + competitive Package
Posted: 19 hours ago
City, London
Eligo Recruitment Ltd
Salary: £22000 - £25000 per annum + Full Benefits Package
Posted: 19 hours ago
City, London
I3
Salary: £38000 - £51000 per annum + benefits + bonus
Posted: Yesterday
City, London
Aston Carter
Salary: £60000 - £90000 per annum + benefits + bonus
Posted: Yesterday
City, London
Interactive Investor
Salary: Up to £50,000 per annum DOE
Posted: Yesterday
City of London
Argyll Scott
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: Yesterday
City of London
Real Staffing
Salary: £34000 - £38000 per annum + Performance Bonus + Benefits
Posted: 2 days ago
City, London
Araya Partners Ltd
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on ex
Posted: 4 days ago
City, London
ComputAppoint
Salary: £70000 - £85000 per annum + excellent benefits
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £60000 per annum
Posted: 6 days ago
City, London
Benedict Cole Limited
Salary: £65000 - £70000 per annum + Execellent Benefits
Posted: 6 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £63000 per annum + Fantastic Benifits
Posted: 8 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Posted: 18 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £38000 per annum
Posted: 19 days ago