The table below looks at the statistics for Incident Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 186 209 218
Rank change year-on-year
+23 +9
Permanent jobs citing Incident Management 118 134 116
As % of all permanent IT jobs located in the City of London 1.18% 1.06% 0.99%
As % of the Processes & Methodologies category 1.37% 1.28% 1.22%
Number of salaries quoted 87 119 101
Average salary £52,500 £55,000 £50,000
Average salary % change year-on-year
-4.54% +10.00%
90% offered a salary of more than £30,000 £27,100 £30,000
10% offered a salary of more than £67,500 £75,000 £60,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8585 10464 9545
As % of all permanent IT jobs located in the City of London 85.53% 82.83% 81.27%
Number of salaries quoted 7277 8749 8219
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £39,000 £37,500 £37,500
10% offered a salary of more than £80,100 £80,000 £80,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the City of London region.

Incident Management Salary Trend in the City of London

Incident Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Incident Management across the City of London region over the 3 months to 22 May 2015.

Incident Management Salary Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 22 May 2015, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 137 (56.15%) ITIL
2 84 (34.43%) Finance
3 67 (27.46%) Windows
4 59 (24.18%) Problem Management
5 54 (22.13%) SQL
6 50 (20.49%) Service Management
7 49 (20.08%) Service Delivery
8 48 (19.67%) Microsoft
9 37 (15.16%) Analytical Skills
10 36 (14.75%) SLA
10 36 (14.75%) MS Excel
11 32 (13.11%) Change Management
11 32 (13.11%) SQL Server
12 31 (12.70%) Banking
13 30 (12.30%) UNIX
14 29 (11.89%) Linux
14 29 (11.89%) Microsoft Certification
15 28 (11.48%) Citrix
15 28 (11.48%) MCSE
16 26 (10.66%) Firewall
16 26 (10.66%) Law
17 25 (10.25%) Oracle
18 23 (9.43%) Cisco
18 23 (9.43%) Windows 7
18 23 (9.43%) Continuous Improvement
19 22 (9.02%) Degree
19 22 (9.02%) MS Office
20 21 (8.61%) Active Directory
21 20 (8.20%) ITIL Certification
21 20 (8.20%) Change Control

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 22 May 2015, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (6.97%) IIS
2 8 (3.28%) MS Exchange
2 8 (3.28%) JBoss
3 5 (2.05%) SharePoint
3 5 (2.05%) WorkSite
4 4 (1.64%) MQSeries
4 4 (1.64%) Tomcat
5 3 (1.23%) Blackberry Enterprise Server
5 3 (1.23%) Lync
5 3 (1.23%) Exchange Server 2010
6 1 (0.41%) IBM Notes
6 1 (0.41%) FileNet
6 1 (0.41%) SharePoint 2013
6 1 (0.41%) Exchange Server 2013
6 1 (0.41%) Oracle UPK
6 1 (0.41%) Exchange Server 2003
6 1 (0.41%) Live Communications Server
Applications
1 36 (14.75%) MS Excel
2 22 (9.02%) MS Office
3 5 (2.05%) MS PowerPoint
4 3 (1.23%) MS Visio
5 2 (0.82%) Adobe Creative Suite
6 1 (0.41%) MS Project
Business Applications
1 7 (2.87%) Oracle Applications
2 6 (2.46%) MetaTrader
3 4 (1.64%) Dynamics CRM
4 3 (1.23%) Remedy ITSM
5 2 (0.82%) Eagle PACE
5 2 (0.82%) assyst
6 1 (0.41%) Oracle Financials
6 1 (0.41%) HFM
6 1 (0.41%) Oracle EBS
6 1 (0.41%) SAP BPC
6 1 (0.41%) Oracle iProcurement
6 1 (0.41%) Oracle Internet Expenses
6 1 (0.41%) SAP CCM
6 1 (0.41%) Cognos Controller
6 1 (0.41%) SAP ERP
6 1 (0.41%) Oracle General Ledger
6 1 (0.41%) Oracle EBS R12
Cloud Services
1 8 (3.28%) Cloud Computing
2 4 (1.64%) Office 365
3 1 (0.41%) IaaS
Communications & Networking
1 26 (10.66%) Firewall
2 19 (7.79%) WAN
3 16 (6.56%) LAN
4 14 (5.74%) Wireless
5 13 (5.33%) TCP/IP
5 13 (5.33%) VPN
6 11 (4.51%) BGP
6 11 (4.51%) Internet
7 10 (4.10%) MPLS
8 9 (3.69%) IPsec
9 8 (3.28%) Cisco ASA
10 6 (2.46%) BIG-IP
10 6 (2.46%) SAN
11 5 (2.05%) DNS
11 5 (2.05%) 4G
11 5 (2.05%) Network Security
11 5 (2.05%) Wireless Security
11 5 (2.05%) Cisco IOS
12 4 (1.64%) Cisco PIX
12 4 (1.64%) L2TP
Database & Business Intelligence
1 32 (13.11%) SQL Server
2 12 (4.92%) MySQL
3 11 (4.51%) SQL Server 2008
4 9 (3.69%) SQL Server Integration Services
4 9 (3.69%) SQL Server Reporting Services
5 8 (3.28%) Relational Database
6 5 (2.05%) DB2
6 5 (2.05%) Oracle Database
7 4 (1.64%) InterSystems Cache
7 4 (1.64%) Big Data
7 4 (1.64%) RDBMS
8 2 (0.82%) Oracle Database 11g
8 2 (0.82%) MongoDB
8 2 (0.82%) Oracle Database 12c
8 2 (0.82%) Data Mining
8 2 (0.82%) SQLPlus
9 1 (0.41%) MS Access
9 1 (0.41%) Oracle Reports
9 1 (0.41%) SQL Server 2005
9 1 (0.41%) Oracle BI EE
Development Applications
1 2 (0.82%) Subversion
1 2 (0.82%) VSS/SourceSafe
2 1 (0.41%) PowerBuilder
2 1 (0.41%) JIRA
General
1 84 (34.43%) Finance
2 31 (12.70%) Banking
3 26 (10.66%) Law
4 17 (6.97%) Telecoms
5 16 (6.56%) Legal
6 10 (4.10%) Retail
6 10 (4.10%) Financial Institution
7 8 (3.28%) Investment Banking
8 7 (2.87%) Private Banking
9 6 (2.46%) Marketing
10 4 (1.64%) Front Office
11 3 (1.23%) Advertising
11 3 (1.23%) Publishing
12 2 (0.82%) French Language
13 1 (0.41%) Multimedia
13 1 (0.41%) Back Office
13 1 (0.41%) Games
Job Titles
1 69 (28.28%) Analyst
2 35 (14.34%) Support Analyst
3 29 (11.89%) Service Manager
4 20 (8.20%) Network Engineer
4 20 (8.20%) Applications Support
5 19 (7.79%) 2nd Line Support
6 15 (6.15%) 2nd Line Support Analyst
7 14 (5.74%) Support Engineer
7 14 (5.74%) Service Desk Manager
8 13 (5.33%) Team Leader
8 13 (5.33%) Service Analyst
9 12 (4.92%) DBA
10 10 (4.10%) Services Delivery Manager
10 10 (4.10%) SQL DBA
10 10 (4.10%) Service Desk Analyst
10 10 (4.10%) SQL Server DBA
10 10 (4.10%) Delivery Manager
10 10 (4.10%) Support Manager
11 9 (3.69%) Consultant
11 9 (3.69%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 7 (2.87%) FIX Protocol
2 5 (2.05%) .NET
3 4 (1.64%) Spring
3 4 (1.64%) .NET Framework
3 4 (1.64%) Hibernate
3 4 (1.64%) JMS
3 4 (1.64%) Java RMI
3 4 (1.64%) ASP.NET
4 2 (0.82%) Application Packaging
5 1 (0.41%) SOAP
5 1 (0.41%) Web Services
5 1 (0.41%) J2EE
Miscellaneous
1 37 (15.16%) Analytical Skills
2 14 (5.74%) Statistics
3 13 (5.33%) Blackberry
3 13 (5.33%) Management Information System
4 12 (4.92%) Equities
4 12 (4.92%) Clustering
5 11 (4.51%) Hedge funds
5 11 (4.51%) Computer Science
6 8 (3.28%) Foreign Exchange (FX)
7 5 (2.05%) Fixed Income
7 5 (2.05%) User Experience
7 5 (2.05%) Enterprise Software
7 5 (2.05%) Video Conferencing
8 4 (1.64%) Derivative
9 3 (1.23%) PKI
10 2 (0.82%) Data Protection Act
10 2 (0.82%) Open Source
10 2 (0.82%) Handset
11 1 (0.41%) Thin Client
11 1 (0.41%) Client/Server
Operating Systems
1 67 (27.46%) Windows
2 30 (12.30%) UNIX
3 29 (11.89%) Linux
4 23 (9.43%) Windows 7
5 17 (6.97%) Windows Server 2003
6 15 (6.15%) Windows Server 2008
7 9 (3.69%) Solaris
8 7 (2.87%) Red Hat Enterprise Linux
9 4 (1.64%) Apple iOS
9 4 (1.64%) Windows Server 2012
10 3 (1.23%) Windows XP
10 3 (1.23%) CentOS
10 3 (1.23%) Android
11 2 (0.82%) Windows 8
11 2 (0.82%) Mac OS X
12 1 (0.41%) Mac OS
Processes & Methodologies
1 137 (56.15%) ITIL
2 59 (24.18%) Problem Management
3 50 (20.49%) Service Management
4 49 (20.08%) Service Delivery
5 32 (13.11%) Change Management
6 23 (9.43%) Continuous Improvement
7 20 (8.20%) Change Control
8 19 (7.79%) Information Security
8 19 (7.79%) Project Management
9 18 (7.38%) ITSM
9 18 (7.38%) Disaster Recovery
10 17 (6.97%) Project Planning
11 16 (6.56%) Risk Management
12 15 (6.15%) Cyber Security
12 15 (6.15%) ITIL V3
13 13 (5.33%) ETL
13 13 (5.33%) Business Continuity
13 13 (5.33%) Stakeholder Management
13 13 (5.33%) Network Management
13 13 (5.33%) Line Management
Programming Languages
1 54 (22.13%) SQL
2 16 (6.56%) Java
3 7 (2.87%) C#
4 6 (2.46%) Perl
4 6 (2.46%) Shell Script
5 4 (1.64%) PL/SQL
6 3 (1.23%) C++
6 3 (1.23%) Bash Shell
6 3 (1.23%) Korn
6 3 (1.23%) PowerShell
7 2 (0.82%) Python
7 2 (0.82%) VBScript
8 1 (0.41%) VB
8 1 (0.41%) T-SQL
8 1 (0.41%) C
Qualifications
1 29 (11.89%) Microsoft Certification
2 28 (11.48%) MCSE
3 22 (9.02%) Degree
4 20 (8.20%) ITIL Certification
5 17 (6.97%) Cisco Certification
6 14 (5.74%) CCNP
7 11 (4.51%) CISSP
8 9 (3.69%) CISM
8 9 (3.69%) CCNA
9 6 (2.46%) PRINCE2 Certification
10 5 (2.05%) CISA
10 5 (2.05%) CRISC
11 4 (1.64%) CEH
12 3 (1.23%) MCSA
12 3 (1.23%) MOS
13 2 (0.82%) PCI QSA
13 2 (0.82%) MCDST
13 2 (0.82%) MCP
13 2 (0.82%) CCIE
14 1 (0.41%) PMP
Quality Assurance & Compliance
1 36 (14.75%) SLA
2 9 (3.69%) QA
2 9 (3.69%) PCI DSS
2 9 (3.69%) ISO/IEC 27001
3 2 (0.82%) HIPAA
3 2 (0.82%) COBIT
3 2 (0.82%) ISO 9001
3 2 (0.82%) Sarbanes-Oxley
3 2 (0.82%) Basel II
System Software
1 21 (8.61%) Active Directory
2 16 (6.56%) VMware Infrastructure
3 5 (2.05%) Snort
4 3 (1.23%) Terminal Services
4 3 (1.23%) BitLocker
4 3 (1.23%) Hyper-V
4 3 (1.23%) XenApp
5 2 (0.82%) Oracle RAC
6 1 (0.41%) ISA Server
6 1 (0.41%) XenDesktop
Systems Management
1 5 (2.05%) Norton AntiVirus
2 4 (1.64%) SCCM
3 3 (1.23%) Cisco UCCX
4 2 (0.82%) WSUS
4 2 (0.82%) Casper Suite
5 1 (0.41%) Unicenter
5 1 (0.41%) Netcool
5 1 (0.41%) OpenView Configuration Management
5 1 (0.41%) Oracle Enterprise Manager
5 1 (0.41%) NetBackup
5 1 (0.41%) Oracle RMAN
5 1 (0.41%) Opscode Chef
5 1 (0.41%) HP SIM
5 1 (0.41%) ITRS Geneos
5 1 (0.41%) EdgeSight
5 1 (0.41%) Veritas Storage Foundation
5 1 (0.41%) SCOM
Vendors
1 48 (19.67%) Microsoft
2 28 (11.48%) Citrix
3 25 (10.25%) Oracle
4 23 (9.43%) Cisco
5 17 (6.97%) VMware
6 14 (5.74%) Wyse
7 10 (4.10%) CheckPoint
8 9 (3.69%) Juniper
8 9 (3.69%) F5
9 8 (3.28%) Remedy
10 6 (2.46%) ServiceNow
11 5 (2.05%) McAfee
11 5 (2.05%) Symantec
11 5 (2.05%) Websense
11 5 (2.05%) IronPort
12 4 (1.64%) Polycom
12 4 (1.64%) SolarWinds
12 4 (1.64%) SAP
12 4 (1.64%) Red Hat
12 4 (1.64%) Apple
City, London
Networking People
Posted: Yesterday
City, London
Lloyds Banking Group
Salary: £57680 - £82400 per annum + Benefits
Posted: 3 days ago
City, London
LA International
Salary: £60000 - £70000 per annum
Posted: 4 days ago
City, London
People Source Consulting
Salary: £80000 - £110000 per annum + 20% bonus, 30 days holiday
Posted: 4 days ago
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: 4 days ago
City, London
JM
Salary: £100000 - £120000 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
Eligo Recruitment Ltd
Salary: £18000 - £22000 per annum + Full Benefits
Posted: 4 days ago
City of London
Eligo
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £50000 - £70000 per annum
Posted: 4 days ago
City, London
Michael Bailey Associates
Salary: Market Rates
Posted: 4 days ago
City, London
Pioneer Search
Salary: £40000.00 - £50000.00 per annum + Bonus + Benefits
Posted: 5 days ago
City of London
Newton Blue
Salary: £55000 - £68000 per annum
Posted: 14 days ago
City, London
IT Lab
Salary: From £30,000 to £35,000 per annum healthcare,pension scheme, gym membe
Posted: 16 days ago
City of London
Real Staffing
Salary: £45000 - £50000 per annum + competitive
Posted: 26 days ago