The table below looks at the statistics for Incident Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 200 180 201
Rank change year-on-year
-20 +21
Permanent jobs citing Incident Management 116 165 134
As % of all permanent IT jobs located in the City of London 1.04% 1.36% 1.12%
As % of the Processes & Methodologies category 1.28% 1.65% 1.39%
Number of salaries quoted 104 146 128
Average salary £55,000 £47,500 £52,500
Average salary % change year-on-year
+15.78% -9.52%
90% offered a salary of more than £30,450 £30,000 £35,000
10% offered a salary of more than £75,000 £71,250 £73,250
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9069 9979 9645
As % of all permanent IT jobs located in the City of London 81.57% 82.02% 80.44%
Number of salaries quoted 7756 8614 8791
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,000 £37,500 £36,000
10% offered a salary of more than £80,000 £80,000 £82,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the City of London region.

Incident Management Salary Trend in the City of London

Incident Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Incident Management across the City of London region over the 3 months to 24 October 2014.

Incident Management Salary Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 24 October 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 149 (55.60%) ITIL
2 131 (48.88%) Finance
3 81 (30.22%) Windows
4 72 (26.87%) Microsoft
5 69 (25.75%) Banking
6 55 (20.52%) SLA
7 54 (20.15%) Service Management
8 53 (19.78%) SQL
8 53 (19.78%) SQL Server
9 52 (19.40%) Change Management
10 51 (19.03%) MS Excel
11 50 (18.66%) Linux
12 49 (18.28%) Service Delivery
13 47 (17.54%) Problem Management
14 41 (15.30%) Citrix
15 38 (14.18%) Red Hat
15 38 (14.18%) Windows Server 2008
16 35 (13.06%) Active Directory
16 35 (13.06%) Management Information System
17 34 (12.69%) UNIX
18 32 (11.94%) Cisco
19 30 (11.19%) Oracle
19 30 (11.19%) MS Exchange
19 30 (11.19%) Project Management
20 29 (10.82%) Analytical Skills
21 27 (10.07%) Windows 7
21 27 (10.07%) VMware
22 26 (9.70%) Tomcat
22 26 (9.70%) Web Services
22 26 (9.70%) Root Cause Analysis

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 24 October 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 30 (11.19%) MS Exchange
2 26 (9.70%) Tomcat
3 20 (7.46%) Apache
4 14 (5.22%) IIS
4 14 (5.22%) Exchange Server 2010
5 8 (2.99%) WebSphere
6 6 (2.24%) SharePoint
7 3 (1.12%) Lync
7 3 (1.12%) WorkSite
7 3 (1.12%) MQSeries
7 3 (1.12%) JBoss
8 2 (0.75%) WebLogic
8 2 (0.75%) ColdFusion
8 2 (0.75%) BizTalk Server
8 2 (0.75%) WebSphere Process Server
8 2 (0.75%) GlassFish
9 1 (0.37%) Oracle Service Bus
9 1 (0.37%) SharePoint 2010
9 1 (0.37%) Exchange Server 2007
9 1 (0.37%) IBM Notes
Applications
1 51 (19.03%) MS Excel
2 23 (8.58%) MS Office
3 5 (1.87%) MS PowerPoint
4 3 (1.12%) MS Visio
Business Applications
1 4 (1.49%) Markit EDM
2 3 (1.12%) Remedy ITSM
2 3 (1.12%) Dynamics CRM
3 2 (0.75%) WebTrends
4 1 (0.37%) LongView
4 1 (0.37%) assyst
4 1 (0.37%) Kondor+
4 1 (0.37%) Cerner Millennium
4 1 (0.37%) Agresso
Cloud Services
1 18 (6.72%) Microsoft Azure
2 6 (2.24%) Office 365
3 4 (1.49%) Cloud Computing
4 1 (0.37%) SaaS
Communications & Networking
1 25 (9.33%) LAN
2 17 (6.34%) DHCP
3 13 (4.85%) TCP/IP
3 13 (4.85%) Firewall
3 13 (4.85%) Cisco ASA
4 12 (4.48%) WAN
5 11 (4.10%) Cisco Nexus
6 10 (3.73%) Fibre Channel
6 10 (3.73%) Ethernet
6 10 (3.73%) DNS
6 10 (3.73%) NetScaler
7 9 (3.36%) Internet
7 9 (3.36%) VPN
8 7 (2.61%) VoIP
8 7 (2.61%) Wireless
8 7 (2.61%) IP Telephony
9 5 (1.87%) Wi-Fi
9 5 (1.87%) ADSL
10 4 (1.49%) FTP
10 4 (1.49%) SSL
Database & Business Intelligence
1 53 (19.78%) SQL Server
2 10 (3.73%) Relational Database
3 8 (2.99%) Oracle Database
4 6 (2.24%) SQL Server 2008
4 6 (2.24%) RDBMS
5 5 (1.87%) MySQL
6 4 (1.49%) SQL Server Reporting Services
7 3 (1.12%) SQL Server 2012
7 3 (1.12%) Oracle Reports
7 3 (1.12%) IDOL
8 2 (0.75%) InterSystems Cache
8 2 (0.75%) Microsoft Analysis Services
8 2 (0.75%) Big Data
8 2 (0.75%) SQL Server Integration Services
9 1 (0.37%) SQL Server Analysis Services
9 1 (0.37%) SQL Server 2005
9 1 (0.37%) DB2
Development Applications
1 3 (1.12%) Maven
2 2 (0.75%) Apache Ivy
2 2 (0.75%) SQL Server Management Studio (SSMS)
2 2 (0.75%) Ant
2 2 (0.75%) JUnit
3 1 (0.37%) ClearCase
3 1 (0.37%) Eclipse
3 1 (0.37%) QuickTest Pro
3 1 (0.37%) JIRA
General
1 131 (48.88%) Finance
2 69 (25.75%) Banking
3 22 (8.21%) Publishing
4 17 (6.34%) Back Office
5 16 (5.97%) Telecoms
6 14 (5.22%) Financial Institution
7 11 (4.10%) Front Office
8 10 (3.73%) Investment Banking
9 8 (2.99%) Law
10 5 (1.87%) Retail
11 4 (1.49%) Advertising
11 4 (1.49%) Legal
11 4 (1.49%) French Language
11 4 (1.49%) Spanish Language
12 3 (1.12%) Corporate Banking
12 3 (1.12%) International Banking
12 3 (1.12%) Marketing
13 2 (0.75%) Portuguese Language
14 1 (0.37%) German Language
14 1 (0.37%) Retail Banking
Job Titles
1 57 (21.27%) Analyst
2 40 (14.93%) Service Manager
3 30 (11.19%) Applications Support
4 29 (10.82%) Support Analyst
4 29 (10.82%) Delivery Manager
5 27 (10.07%) Services Delivery Manager
6 19 (7.09%) Incident Manager
7 15 (5.60%) Support Manager
8 14 (5.22%) Technical Manager
9 13 (4.85%) Architect
10 12 (4.48%) DBA
10 12 (4.48%) Technical Analyst
11 11 (4.10%) SQL DBA
11 11 (4.10%) Technical Support
12 10 (3.73%) Service Analyst
12 10 (3.73%) 2nd Line Support
12 10 (3.73%) Senior Analyst
12 10 (3.73%) Applications Manager
13 9 (3.36%) Technical Leader
13 9 (3.36%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 26 (9.70%) Web Services
2 9 (3.36%) .NET
3 8 (2.99%) ASP.NET
3 8 (2.99%) XML
4 6 (2.24%) Middleware
4 6 (2.24%) LAMP
4 6 (2.24%) SOAP
4 6 (2.24%) FIX Protocol
4 6 (2.24%) LINQ
5 4 (1.49%) HTML
5 4 (1.49%) XML Messaging
5 4 (1.49%) JMS
6 3 (1.12%) Spring
6 3 (1.12%) Software Packaging
7 2 (0.75%) Spring MVC
7 2 (0.75%) WCF
7 2 (0.75%) WF
7 2 (0.75%) Silverlight
7 2 (0.75%) Spring Web Flow
7 2 (0.75%) Java EE
Miscellaneous
1 35 (13.06%) Management Information System
2 29 (10.82%) Analytical Skills
3 16 (5.97%) Blackberry
4 12 (4.48%) SWIFT
5 11 (4.10%) CMDB
6 10 (3.73%) Video Conferencing
6 10 (3.73%) CLARiiON
6 10 (3.73%) Foreign Exchange (FX)
7 9 (3.36%) Fixed Income
7 9 (3.36%) Computer Science
8 8 (2.99%) Derivative
9 7 (2.61%) Replication
10 6 (2.24%) Equities
11 4 (1.49%) Thin Client
11 4 (1.49%) Fat Client
11 4 (1.49%) Reference Data
11 4 (1.49%) iPhone
12 3 (1.12%) Mathematics
13 2 (0.75%) PKI
13 2 (0.75%) Hedge funds
Operating Systems
1 81 (30.22%) Windows
2 50 (18.66%) Linux
3 38 (14.18%) Windows Server 2008
4 34 (12.69%) UNIX
5 27 (10.07%) Windows 7
6 26 (9.70%) Red Hat Enterprise Linux
7 22 (8.21%) Windows Server 2012
8 14 (5.22%) Solaris
9 13 (4.85%) Windows XP
10 10 (3.73%) AIX
11 8 (2.99%) Windows Server 2003
12 7 (2.61%) Fedora
12 7 (2.61%) HPUX
13 3 (1.12%) Android
13 3 (1.12%) Mac OS X
14 2 (0.75%) Apple iOS
15 1 (0.37%) Mac OS
15 1 (0.37%) VMS
Processes & Methodologies
1 149 (55.60%) ITIL
2 54 (20.15%) Service Management
3 52 (19.40%) Change Management
4 49 (18.28%) Service Delivery
5 47 (17.54%) Problem Management
6 30 (11.19%) Project Management
7 26 (9.70%) Root Cause Analysis
8 25 (9.33%) Release Management
9 21 (7.84%) Information Management
9 21 (7.84%) Continuous Improvement
10 18 (6.72%) DevOps
11 16 (5.97%) Capacity Management
11 16 (5.97%) Stakeholder Management
12 15 (5.60%) Migration
12 15 (5.60%) Information Security
12 15 (5.60%) Disaster Recovery
13 13 (4.85%) Change Control
13 13 (4.85%) Performance Tuning
14 12 (4.48%) Capacity Planning
15 11 (4.10%) Network Management
Programming Languages
1 53 (19.78%) SQL
2 24 (8.96%) C
3 16 (5.97%) Java
4 15 (5.60%) PowerShell
5 8 (2.99%) Perl
6 6 (2.24%) Shell Script
6 6 (2.24%) C#
7 5 (1.87%) C++
8 4 (1.49%) JavaScript
8 4 (1.49%) T-SQL
9 3 (1.12%) VB
10 2 (0.75%) Ruby
10 2 (0.75%) PHP
10 2 (0.75%) PL/SQL
10 2 (0.75%) Bash Shell
10 2 (0.75%) Python
11 1 (0.37%) VC++
Qualifications
1 22 (8.21%) Degree
2 18 (6.72%) ISEB
2 18 (6.72%) Microsoft Certification
3 11 (4.10%) Cisco Certification
4 7 (2.61%) CISSP
4 7 (2.61%) MCSE
5 6 (2.24%) CCNA
5 6 (2.24%) A+ Certification
5 6 (2.24%) ITIL Certification
5 6 (2.24%) MCITP
6 5 (1.87%) Security Cleared
6 5 (1.87%) MCTS
6 5 (1.87%) CCNP
7 4 (1.49%) MCP
7 4 (1.49%) CCIE
7 4 (1.49%) CISM
8 3 (1.12%) GIAC
8 3 (1.12%) CCENT
9 2 (0.75%) SC Cleared
9 2 (0.75%) EnCE
Quality Assurance & Compliance
1 55 (20.52%) SLA
2 25 (9.33%) ISO/IEC 27001
3 20 (7.46%) ISO 9001
4 5 (1.87%) QA
5 4 (1.49%) PCI DSS
6 2 (0.75%) HIPAA
6 2 (0.75%) Sarbanes-Oxley
6 2 (0.75%) Basel II
System Software
1 35 (13.06%) Active Directory
2 23 (8.58%) VMware Infrastructure
3 14 (5.22%) XenApp
4 12 (4.48%) EMC RecoverPoint
5 10 (3.73%) vSphere
5 10 (3.73%) UAG
6 4 (1.49%) XenDesktop
6 4 (1.49%) MetaFrame
7 3 (1.12%) VMware ESX
8 2 (0.75%) SRDF
8 2 (0.75%) Oracle RAC
9 1 (0.37%) Citrix Presentation Server
9 1 (0.37%) VMware Server
9 1 (0.37%) KVM
9 1 (0.37%) RHEV
9 1 (0.37%) Snort
9 1 (0.37%) Terminal Services
Systems Management
1 13 (4.85%) EMC NetWorker
2 10 (3.73%) Tivoli
3 6 (2.24%) Tivoli Monitoring
3 6 (2.24%) SCCM
3 6 (2.24%) Backup Exec
4 5 (1.87%) SCOM
5 4 (1.49%) Cisco CUCM
5 4 (1.49%) NetBackup
6 3 (1.12%) WSUS
7 2 (0.75%) Nagios
7 2 (0.75%) Norton AntiVirus
8 1 (0.37%) OpenView
8 1 (0.37%) BMC PATROL
8 1 (0.37%) Control-M
8 1 (0.37%) OVSD
8 1 (0.37%) BladeLogic
8 1 (0.37%) HP Quality Center
8 1 (0.37%) YUM
8 1 (0.37%) Cisco UCCX
Vendors
1 72 (26.87%) Microsoft
2 41 (15.30%) Citrix
3 38 (14.18%) Red Hat
4 32 (11.94%) Cisco
5 30 (11.19%) Oracle
6 27 (10.07%) VMware
7 15 (5.60%) HP
8 13 (4.85%) EMC
9 12 (4.48%) Remedy
10 10 (3.73%) Infoblox
11 6 (2.24%) Juniper
12 5 (1.87%) Reuters
12 5 (1.87%) Bloomberg
12 5 (1.87%) Charles River
12 5 (1.87%) CheckPoint
12 5 (1.87%) Wyse
13 4 (1.49%) Altiris
14 3 (1.12%) ServiceNow
14 3 (1.12%) Salesforce.com
14 3 (1.12%) Veritas
City, London
Miller Maxwell Ltd
Salary: From £40,000 to £45,000 per annum + Bonus + Benefits
Posted: 9 hours ago
City, London
TRG
Salary: £65000 - £75000 Per Annum Benefits
Posted: 13 hours ago
City, London
Energon Global
Salary: From £37,000 to £44,000 per annum and shift allowance
Posted: Yesterday
City of London
Claremont Consulting Limited
Salary: £65000.00 - £75000.00 per annum + Loads of benefits/bonuses etc
Posted: Yesterday
City, London
Timothy James Consulting Ltd
Salary: £55000 - £65000 per annum + TBC
Posted: 2 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £45000 - £55000 per annum
Posted: 2 days ago
City, London
Energon Technology
Salary: From £35,000 to £45,000 per annum basic salary + 5k shift allowance
Posted: 3 days ago
City, London
TEKsystems
Salary: £250 per day
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £40000 - £44000 per annum
Posted: 4 days ago
City, London
I.T. Skillfinder
Salary: £60000 - £90000 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 4 days ago
City, London
Araya Partners Ltd
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on ex
Posted: 4 days ago
City, London
Burns Sheehan
Salary: £50000 - £60000 per annum
Posted: 5 days ago
City of London
Hays IT - Uk Posting account
Salary: £35000.00 - £50000.00 per annum
Posted: 9 days ago
City of London
Progressive Recruitment
Salary: £75000 - £90000 per annum + benefits
Posted: 11 days ago
City of London
Interquest - Fulcrum Telecom
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 19 days ago
City of London
Greywood Associates Limited
Salary: £50000 - £85000 per annum + bens
Posted: 24 days ago