The table below looks at the statistics for Incident Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 171 188 208
Rank change year-on-year
+17 +20
Permanent jobs citing Incident Management 151 155 124
As % of all permanent IT jobs located in the City of London 1.45% 1.25% 1.04%
As % of the Processes & Methodologies category 1.70% 1.50% 1.25%
Number of salaries quoted 121 129 111
Average salary £50,000 £55,000 £50,000
Average salary % change year-on-year
-9.09% +10.00%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £75,000 £78,000 £75,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8872 10353 9929
As % of all permanent IT jobs located in the City of London 85.14% 83.62% 82.89%
Number of salaries quoted 7566 8532 8703
Average salary £60,000 £56,000 £55,000
Average salary % change year-on-year
+7.14% +1.81%
90% offered a salary of more than £38,000 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the City of London region.

Incident Management Salary Trend in the City of London

Incident Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Incident Management across the City of London region over the 3 months to 31 July 2015.

Incident Management Salary Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2015, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 158 (58.96%) ITIL
2 109 (40.67%) Finance
3 81 (30.22%) Windows
4 68 (25.37%) Service Management
5 60 (22.39%) SQL
6 59 (22.01%) Service Delivery
7 56 (20.90%) Microsoft
8 53 (19.78%) Problem Management
9 45 (16.79%) Banking
10 43 (16.04%) SLA
11 39 (14.55%) Degree
12 38 (14.18%) Cisco
13 37 (13.81%) Analytical Skills
14 35 (13.06%) MS Office
15 34 (12.69%) Project Management
15 34 (12.69%) Firewall
16 33 (12.31%) MS Excel
16 33 (12.31%) Active Directory
17 32 (11.94%) UNIX
18 31 (11.57%) Microsoft Certification
18 31 (11.57%) Information Security
19 29 (10.82%) Continuous Improvement
20 28 (10.45%) Risk Management
21 27 (10.07%) Management Information System
21 27 (10.07%) Change Management
21 27 (10.07%) VMware
21 27 (10.07%) Windows 7
21 27 (10.07%) Agile Software Development
22 26 (9.70%) SQL Server
22 26 (9.70%) Data Centre

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2015, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (8.21%) IIS
2 9 (3.36%) SharePoint
3 7 (2.61%) MS Exchange
4 6 (2.24%) JBoss
4 6 (2.24%) Exchange Server 2010
5 5 (1.87%) Lync
6 4 (1.49%) SharePoint 2013
6 4 (1.49%) Tomcat
7 3 (1.12%) Apache
7 3 (1.12%) Blackberry Enterprise Server
8 2 (0.75%) WebSphere
9 1 (0.37%) WorkSite
9 1 (0.37%) Oracle UPK
9 1 (0.37%) Exchange Server 2013
9 1 (0.37%) Live Communications Server
9 1 (0.37%) Exchange Server 2003
9 1 (0.37%) WebLogic
9 1 (0.37%) IBM Notes
Applications
1 35 (13.06%) MS Office
2 33 (12.31%) MS Excel
3 4 (1.49%) MS PowerPoint
4 2 (0.75%) Adobe Creative Suite
4 2 (0.75%) MS Visio
5 1 (0.37%) Acrobat
5 1 (0.37%) MS Project
5 1 (0.37%) Spreadsheet
Business Applications
1 9 (3.36%) MetaTrader
2 7 (2.61%) Oracle Applications
3 4 (1.49%) Dynamics CRM
4 3 (1.12%) SAP Oil and Gas
5 2 (0.75%) SAP CCM
5 2 (0.75%) SAP ERP
5 2 (0.75%) Eagle PACE
6 1 (0.37%) Oracle General Ledger
6 1 (0.37%) Oracle EBS R12
6 1 (0.37%) Oracle iProcurement
6 1 (0.37%) SAP BPC
6 1 (0.37%) Oracle Internet Expenses
6 1 (0.37%) Remedy ITSM
6 1 (0.37%) assyst
6 1 (0.37%) Cognos Controller
6 1 (0.37%) HFM
6 1 (0.37%) Oracle Financials
6 1 (0.37%) Oracle EBS
Cloud Services
1 5 (1.87%) Cloud Computing
1 5 (1.87%) Office 365
2 1 (0.37%) Amazon AWS
Communications & Networking
1 34 (12.69%) Firewall
2 25 (9.33%) WAN
3 24 (8.96%) LAN
4 17 (6.34%) TCP/IP
5 14 (5.22%) VPN
6 13 (4.85%) SAN
7 11 (4.10%) Internet
7 11 (4.10%) BGP
8 10 (3.73%) Wireless
9 9 (3.36%) MPLS
9 9 (3.36%) DNS
10 7 (2.61%) Cisco IOS
10 7 (2.61%) Cisco ASA
11 6 (2.24%) Network Security
11 6 (2.24%) BIG-IP
11 6 (2.24%) VoIP
12 5 (1.87%) DHCP
12 5 (1.87%) IPsec
12 5 (1.87%) NAS
12 5 (1.87%) iSCSI
Database & Business Intelligence
1 26 (9.70%) SQL Server
2 10 (3.73%) MySQL
3 8 (2.99%) SQL Server 2008
4 6 (2.24%) SQL Server Integration Services
5 5 (1.87%) SQL Server Reporting Services
5 5 (1.87%) DB2
5 5 (1.87%) Big Data
5 5 (1.87%) Relational Database
6 4 (1.49%) Oracle Database 12c
6 4 (1.49%) Oracle Database
6 4 (1.49%) Oracle Database 11g
7 1 (0.37%) Oracle BI EE
7 1 (0.37%) SQL Server 2005
7 1 (0.37%) Oracle Reports
7 1 (0.37%) MS Access
7 1 (0.37%) IDOL
Development Applications
1 2 (0.75%) Subversion
1 2 (0.75%) JIRA
1 2 (0.75%) VSS/SourceSafe
2 1 (0.37%) PowerBuilder
2 1 (0.37%) MSI
2 1 (0.37%) TeamCity
2 1 (0.37%) Team Foundation Server
General
1 109 (40.67%) Finance
2 45 (16.79%) Banking
3 16 (5.97%) Retail
4 13 (4.85%) Law
4 13 (4.85%) Legal
5 10 (3.73%) Front Office
6 9 (3.36%) Telecoms
7 8 (2.99%) Investment Banking
7 8 (2.99%) Private Banking
8 7 (2.61%) Advertising
8 7 (2.61%) Financial Institution
9 5 (1.87%) French Language
10 4 (1.49%) Electronics
11 3 (1.12%) Manufacturing
11 3 (1.12%) Marketing
12 2 (0.75%) Multimedia
12 2 (0.75%) Back Office
13 1 (0.37%) Games
Job Titles
1 70 (26.12%) Analyst
2 44 (16.42%) Service Manager
3 39 (14.55%) Support Analyst
4 26 (9.70%) Applications Support
5 19 (7.09%) Services Delivery Manager
5 19 (7.09%) Delivery Manager
6 15 (5.60%) Applications Support Analyst
6 15 (5.60%) Team Leader
6 15 (5.60%) Network Engineer
7 14 (5.22%) Support Engineer
7 14 (5.22%) Service Desk Manager
8 13 (4.85%) 2nd Line Support
9 12 (4.48%) Senior Manager
10 11 (4.10%) Support Manager
11 9 (3.36%) Service Desk Analyst
11 9 (3.36%) Service Analyst
11 9 (3.36%) DBA
11 9 (3.36%) Incident Manager
12 8 (2.99%) Service Desk Team Leader
12 8 (2.99%) Security Analyst
Libraries, Frameworks & Software Standards
1 9 (3.36%) FIX Protocol
2 4 (1.49%) Java RMI
2 4 (1.49%) Hibernate
2 4 (1.49%) Spring
3 2 (0.75%) Application Packaging
3 2 (0.75%) .NET
4 1 (0.37%) J2EE
4 1 (0.37%) ASP.NET
4 1 (0.37%) SOAP
4 1 (0.37%) Web Services
4 1 (0.37%) Flash
4 1 (0.37%) REST
Miscellaneous
1 37 (13.81%) Analytical Skills
2 27 (10.07%) Management Information System
3 26 (9.70%) Data Centre
4 18 (6.72%) Blackberry
5 13 (4.85%) Equities
6 12 (4.48%) Statistics
7 11 (4.10%) Video Conferencing
8 10 (3.73%) Computer Science
8 10 (3.73%) Foreign Exchange (FX)
9 9 (3.36%) Clustering
10 8 (2.99%) Fixed Income
11 4 (1.49%) Derivative
12 3 (1.12%) DTV
13 2 (0.75%) Equity Derivative
13 2 (0.75%) CESG
13 2 (0.75%) Hedge funds
13 2 (0.75%) EMC VNX
14 1 (0.37%) Performance Metrics
14 1 (0.37%) Distributed Denial-of-Service
14 1 (0.37%) Enterprise Software
Operating Systems
1 81 (30.22%) Windows
2 32 (11.94%) UNIX
3 27 (10.07%) Windows 7
4 25 (9.33%) Linux
5 21 (7.84%) Windows Server 2003
6 20 (7.46%) Windows Server 2008
7 7 (2.61%) Red Hat Enterprise Linux
7 7 (2.61%) Windows Server 2012
8 5 (1.87%) Solaris
9 4 (1.49%) Apple iOS
10 3 (1.12%) Windows 8
10 3 (1.12%) Android
11 2 (0.75%) Windows XP
11 2 (0.75%) Mac OS X
12 1 (0.37%) Mac OS
Processes & Methodologies
1 158 (58.96%) ITIL
2 68 (25.37%) Service Management
3 59 (22.01%) Service Delivery
4 53 (19.78%) Problem Management
5 34 (12.69%) Project Management
6 31 (11.57%) Information Security
7 29 (10.82%) Continuous Improvement
8 28 (10.45%) Risk Management
9 27 (10.07%) Change Management
9 27 (10.07%) Agile Software Development
10 22 (8.21%) PRINCE2
11 20 (7.46%) ITSM
12 17 (6.34%) Business Continuity
12 17 (6.34%) Root Cause Analysis
13 15 (5.60%) Change Control
13 15 (5.60%) BCP
14 14 (5.22%) Disaster Recovery
14 14 (5.22%) Release Management
14 14 (5.22%) People Management
14 14 (5.22%) Mentoring
Programming Languages
1 60 (22.39%) SQL
2 15 (5.60%) Java
3 10 (3.73%) Perl
4 9 (3.36%) Shell Script
5 7 (2.61%) PowerShell
6 5 (1.87%) Bash Shell
6 5 (1.87%) Python
6 5 (1.87%) Korn
7 4 (1.49%) JavaScript
8 3 (1.12%) C#
8 3 (1.12%) C++
8 3 (1.12%) PL/SQL
8 3 (1.12%) VBScript
9 2 (0.75%) C
10 1 (0.37%) VB
10 1 (0.37%) Ruby
10 1 (0.37%) T-SQL
Qualifications
1 39 (14.55%) Degree
2 31 (11.57%) Microsoft Certification
3 25 (9.33%) ITIL Certification
4 24 (8.96%) Cisco Certification
5 21 (7.84%) MCSE
6 16 (5.97%) CCNA
7 15 (5.60%) CISSP
7 15 (5.60%) CISM
8 13 (4.85%) CCNP
8 13 (4.85%) CISA
9 10 (3.73%) CRISC
10 9 (3.36%) MCSA
11 8 (2.99%) MCP
12 7 (2.61%) A+ Certification
12 7 (2.61%) Security Cleared
12 7 (2.61%) MCTS
13 6 (2.24%) PRINCE2 Certification
14 5 (1.87%) CCIE
14 5 (1.87%) GIAC
15 4 (1.49%) MOS
Quality Assurance & Compliance
1 43 (16.04%) SLA
2 10 (3.73%) QA
3 8 (2.99%) ISO/IEC 27001
4 6 (2.24%) PCI DSS
5 5 (1.87%) Sarbanes-Oxley
6 2 (0.75%) COBIT
System Software
1 33 (12.31%) Active Directory
2 23 (8.58%) VMware Infrastructure
3 4 (1.49%) Hyper-V
3 4 (1.49%) Oracle RAC
3 4 (1.49%) VMware Server
4 3 (1.12%) BitLocker
4 3 (1.12%) XenApp
5 2 (0.75%) Terminal Services
5 2 (0.75%) ISA Server
5 2 (0.75%) Snort
5 2 (0.75%) EMC RecoverPoint
6 1 (0.37%) XenDesktop
Systems Management
1 7 (2.61%) SCCM
2 4 (1.49%) SCOM
2 4 (1.49%) NetBackup
3 3 (1.12%) Norton AntiVirus
3 3 (1.12%) WSUS
3 3 (1.12%) Cisco UCCX
3 3 (1.12%) ITRS Geneos
4 2 (0.75%) Casper Suite
4 2 (0.75%) SCVMM
4 2 (0.75%) Oracle RMAN
5 1 (0.37%) Backup Exec
5 1 (0.37%) Oracle Enterprise Manager
5 1 (0.37%) Unicenter
5 1 (0.37%) Netcool
5 1 (0.37%) OpenView Configuration Management
5 1 (0.37%) Nagios
5 1 (0.37%) Data Guard
5 1 (0.37%) HP SIM
5 1 (0.37%) Puppet
5 1 (0.37%) CA Spectrum
Vendors
1 56 (20.90%) Microsoft
2 38 (14.18%) Cisco
3 27 (10.07%) VMware
4 23 (8.58%) Oracle
4 23 (8.58%) Citrix
5 12 (4.48%) Juniper
5 12 (4.48%) ServiceNow
6 11 (4.10%) F5
7 10 (3.73%) CheckPoint
8 8 (2.99%) EMC
8 8 (2.99%) HP
9 7 (2.61%) Remedy
9 7 (2.61%) NetApp
10 6 (2.24%) Informatica
10 6 (2.24%) SAP
10 6 (2.24%) SolarWinds
11 5 (1.87%) Polycom
11 5 (1.87%) Tandberg
11 5 (1.87%) Wyse
11 5 (1.87%) Symantec
City, London
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + Performance Bonus
Posted: 2 days ago
City, London
Send
Salary: From £60,000 to £65,000 per annum
Posted: 2 days ago
City, London
Experis Ltd
Salary: £55000.00 - £80000.00 per annum
Posted: 3 days ago
City, London
Engage PSG
Salary: £50000 per annum + flexible hours
Posted: 3 days ago
City, London
Energon People
Salary: £30000.00 - £40000.00 per annum + Bens and Bonus
Posted: 4 days ago
City, London
Twenty Recruitment Group
Salary: From £60,000 to £80,000 per annum
Posted: 5 days ago
City of London
Capita - ITIN
Salary: £35000 - £38000 per annum + Benefits
Posted: 6 days ago
City, London
People Source Consulting
Salary: £70000 - £110000 per annum + inc benefits, + bonus
Posted: 6 days ago
City of London
Capita - ITIN
Salary: £30000 - £35000 per annum + Benefits
Posted: 20 days ago
City of London
Interquest - IQ Tech
Salary: £28000 - £35000 per annum
Posted: 26 days ago
City of London
Capita - ITIN
Salary: £35000 - £38000 per annum + Benefits
Posted: 26 days ago