The table below looks at the statistics for Incident Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 190 182 209
Rank change year-on-year
-8 +27
Permanent jobs citing Incident Management 130 155 139
As % of all permanent IT jobs located in the City of London 1.13% 1.31% 1.08%
As % of the Processes & Methodologies category 1.38% 1.60% 1.34%
Number of salaries quoted 111 133 126
Average salary £55,000 £50,000 £52,500
Average salary % change year-on-year
+10.00% -4.76%
90% offered a salary of more than £30,000 £28,400 £30,000
10% offered a salary of more than £76,500 £74,000 £75,000
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9451 9707 10399
As % of all permanent IT jobs located in the City of London 81.96% 81.93% 80.77%
Number of salaries quoted 7875 8478 9492
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the City of London region.

Incident Management Salary Trend in the City of London

Incident Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Incident Management across the City of London region over the 3 months to 15 September 2014.

Incident Management Salary Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 15 September 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 166 (58.04%) ITIL
2 137 (47.90%) Finance
3 86 (30.07%) Windows
4 74 (25.87%) Banking
5 69 (24.13%) Service Management
6 68 (23.78%) SLA
7 65 (22.73%) Service Delivery
8 64 (22.38%) Microsoft
9 58 (20.28%) SQL
9 58 (20.28%) Problem Management
10 55 (19.23%) SQL Server
10 55 (19.23%) Change Management
11 54 (18.88%) Linux
12 47 (16.43%) MS Excel
13 41 (14.34%) Red Hat
14 38 (13.29%) Windows Server 2008
15 37 (12.94%) Project Management
16 36 (12.59%) Management Information System
17 35 (12.24%) Cisco
17 35 (12.24%) Active Directory
17 35 (12.24%) Citrix
18 33 (11.54%) UNIX
19 31 (10.84%) Tomcat
19 31 (10.84%) Web Services
19 31 (10.84%) Publishing
19 31 (10.84%) ISO/IEC 27001
20 30 (10.49%) MS Exchange
21 29 (10.14%) VMware
21 29 (10.14%) Red Hat Enterprise Linux
22 28 (9.79%) Information Management

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 15 September 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 31 (10.84%) Tomcat
2 30 (10.49%) MS Exchange
3 25 (8.74%) Apache
4 16 (5.59%) IIS
5 14 (4.90%) Exchange Server 2010
6 11 (3.85%) SharePoint
7 7 (2.45%) WebSphere
8 5 (1.75%) WebLogic
9 3 (1.05%) MQSeries
9 3 (1.05%) WorkSite
9 3 (1.05%) SharePoint 2010
9 3 (1.05%) Lync
10 2 (0.70%) GlassFish
10 2 (0.70%) ColdFusion
10 2 (0.70%) BizTalk Server
10 2 (0.70%) WebSphere Process Server
11 1 (0.35%) Exchange Server 2007
Applications
1 47 (16.43%) MS Excel
2 26 (9.09%) MS Office
3 4 (1.40%) MS Visio
4 3 (1.05%) MS PowerPoint
5 1 (0.35%) Spreadsheet
Business Applications
1 4 (1.40%) Remedy ITSM
1 4 (1.40%) Markit EDM
2 2 (0.70%) WebTrends
3 1 (0.35%) LongView
3 1 (0.35%) assyst
3 1 (0.35%) Dynamics CRM
3 1 (0.35%) Kondor+
3 1 (0.35%) Agresso
3 1 (0.35%) Cerner Millennium
Cloud Services
1 20 (6.99%) Microsoft Azure
2 5 (1.75%) Office 365
3 4 (1.40%) Cloud Computing
4 1 (0.35%) SaaS
Communications & Networking
1 22 (7.69%) LAN
2 18 (6.29%) DHCP
3 16 (5.59%) TCP/IP
4 12 (4.20%) DNS
5 11 (3.85%) Firewall
5 11 (3.85%) Cisco ASA
5 11 (3.85%) NetScaler
6 10 (3.50%) Cisco Nexus
6 10 (3.50%) Fibre Channel
6 10 (3.50%) Ethernet
7 9 (3.15%) Internet
7 9 (3.15%) WAN
8 8 (2.80%) VPN
8 8 (2.80%) Wireless
8 8 (2.80%) VoIP
9 5 (1.75%) IP Telephony
10 4 (1.40%) SSL
11 2 (0.70%) SAN
11 2 (0.70%) Intranet
11 2 (0.70%) Extranet
Database & Business Intelligence
1 55 (19.23%) SQL Server
2 10 (3.50%) Relational Database
3 6 (2.10%) SQL Server 2008
3 6 (2.10%) Oracle Database
4 4 (1.40%) MySQL
4 4 (1.40%) SQL Server Reporting Services
4 4 (1.40%) Oracle Reports
4 4 (1.40%) RDBMS
5 3 (1.05%) IDOL
5 3 (1.05%) DB2
5 3 (1.05%) SQL Server 2012
6 2 (0.70%) Big Data
6 2 (0.70%) InterSystems Cache
Development Applications
1 2 (0.70%) Ant
1 2 (0.70%) JUnit
1 2 (0.70%) Maven
1 2 (0.70%) Apache Ivy
1 2 (0.70%) SQL Server Management Studio (SSMS)
2 1 (0.35%) JIRA
2 1 (0.35%) QuickTest Pro
2 1 (0.35%) Subversion
General
1 137 (47.90%) Finance
2 74 (25.87%) Banking
3 31 (10.84%) Publishing
4 18 (6.29%) Back Office
5 15 (5.24%) Telecoms
5 15 (5.24%) Financial Institution
6 12 (4.20%) Law
7 10 (3.50%) Front Office
8 9 (3.15%) Investment Banking
9 6 (2.10%) Advertising
10 4 (1.40%) Retail
10 4 (1.40%) Spanish Language
10 4 (1.40%) Marketing
10 4 (1.40%) French Language
11 3 (1.05%) Corporate Banking
11 3 (1.05%) International Banking
11 3 (1.05%) Legal
11 3 (1.05%) Manufacturing
12 2 (0.70%) Pharmaceutical
12 2 (0.70%) Arabic Language
Job Titles
1 65 (22.73%) Analyst
2 50 (17.48%) Service Manager
3 37 (12.94%) Delivery Manager
4 35 (12.24%) Services Delivery Manager
5 30 (10.49%) Applications Support
6 25 (8.74%) Support Analyst
7 18 (6.29%) Incident Manager
8 17 (5.94%) Service Analyst
8 17 (5.94%) Support Manager
9 16 (5.59%) Team Leader
10 13 (4.55%) Technical Manager
11 12 (4.20%) Technical Analyst
12 11 (3.85%) Applications Manager
13 10 (3.50%) SQL DBA
13 10 (3.50%) Technical Support
13 10 (3.50%) DBA
14 9 (3.15%) Architect
14 9 (3.15%) Applications Support Analyst
15 8 (2.80%) Service Desk Analyst
15 8 (2.80%) Data Manager
Libraries, Frameworks & Software Standards
1 31 (10.84%) Web Services
2 8 (2.80%) LAMP
3 6 (2.10%) HTML
3 6 (2.10%) .NET
3 6 (2.10%) ASP.NET
3 6 (2.10%) SOAP
3 6 (2.10%) Java EE
3 6 (2.10%) FIX Protocol
3 6 (2.10%) Middleware
4 5 (1.75%) XML
5 4 (1.40%) JMS
5 4 (1.40%) LINQ
6 3 (1.05%) Software Packaging
6 3 (1.05%) CGI
6 3 (1.05%) JSP
7 2 (0.70%) DHTML
7 2 (0.70%) Struts
7 2 (0.70%) Spring
7 2 (0.70%) DOM
7 2 (0.70%) Spring MVC
Miscellaneous
1 36 (12.59%) Management Information System
2 26 (9.09%) Analytical Skills
3 15 (5.24%) CMDB
4 14 (4.90%) Blackberry
5 12 (4.20%) Computer Science
6 10 (3.50%) Foreign Exchange (FX)
6 10 (3.50%) CLARiiON
7 9 (3.15%) SWIFT
7 9 (3.15%) Video Conferencing
8 8 (2.80%) Derivative
9 6 (2.10%) Fixed Income
9 6 (2.10%) Equities
9 6 (2.10%) Replication
10 4 (1.40%) Reference Data
10 4 (1.40%) iPhone
10 4 (1.40%) Mathematics
11 3 (1.05%) Fat Client
11 3 (1.05%) Thin Client
11 3 (1.05%) Equity Derivative
12 2 (0.70%) Clustering
Operating Systems
1 86 (30.07%) Windows
2 54 (18.88%) Linux
3 38 (13.29%) Windows Server 2008
4 33 (11.54%) UNIX
5 29 (10.14%) Red Hat Enterprise Linux
6 26 (9.09%) Windows 7
7 22 (7.69%) Windows Server 2012
8 14 (4.90%) Solaris
9 10 (3.50%) AIX
10 9 (3.15%) Windows XP
11 8 (2.80%) Windows Server 2003
12 7 (2.45%) Fedora
12 7 (2.45%) HPUX
13 4 (1.40%) Mac OS X
14 3 (1.05%) Android
15 2 (0.70%) Apple iOS
15 2 (0.70%) zOS
16 1 (0.35%) Mac OS X Server
16 1 (0.35%) Mac OS
Processes & Methodologies
1 166 (58.04%) ITIL
2 69 (24.13%) Service Management
3 65 (22.73%) Service Delivery
4 58 (20.28%) Problem Management
5 55 (19.23%) Change Management
6 37 (12.94%) Project Management
7 28 (9.79%) Information Management
8 26 (9.09%) Root Cause Analysis
9 24 (8.39%) Release Management
10 20 (6.99%) DevOps
11 19 (6.64%) Continuous Improvement
11 19 (6.64%) Stakeholder Management
12 15 (5.24%) Migration
12 15 (5.24%) People Management
13 14 (4.90%) Performance Tuning
14 13 (4.55%) ITIL V3
14 13 (4.55%) Capacity Management
14 13 (4.55%) Capacity Planning
15 12 (4.20%) Network Management
15 12 (4.20%) Configuration Management
Programming Languages
1 58 (20.28%) SQL
2 23 (8.04%) C
3 16 (5.59%) PowerShell
4 11 (3.85%) Java
5 10 (3.50%) Perl
6 5 (1.75%) VB
7 4 (1.40%) Bash Shell
7 4 (1.40%) C#
8 3 (1.05%) JavaScript
8 3 (1.05%) T-SQL
8 3 (1.05%) Shell Script
8 3 (1.05%) PL/SQL
9 2 (0.70%) PHP
Qualifications
1 27 (9.44%) ISEB
2 24 (8.39%) Degree
3 15 (5.24%) Microsoft Certification
4 12 (4.20%) ITIL Certification
5 11 (3.85%) Cisco Certification
6 9 (3.15%) MCITP
7 8 (2.80%) Security Cleared
7 8 (2.80%) CCNA
8 6 (2.10%) CISSP
9 5 (1.75%) MCSE
9 5 (1.75%) CCNP
9 5 (1.75%) SC Cleared
10 4 (1.40%) MCP
10 4 (1.40%) CISM
11 3 (1.05%) A+ Certification
11 3 (1.05%) CCENT
11 3 (1.05%) GIAC
11 3 (1.05%) ITIL Foundation Certificate
12 2 (0.70%) MCTS
12 2 (0.70%) CEH
Quality Assurance & Compliance
1 68 (23.78%) SLA
2 31 (10.84%) ISO/IEC 27001
3 27 (9.44%) ISO 9001
4 3 (1.05%) ISO 9000
5 2 (0.70%) QA
System Software
1 35 (12.24%) Active Directory
2 23 (8.04%) VMware Infrastructure
3 14 (4.90%) XenApp
4 12 (4.20%) EMC RecoverPoint
5 10 (3.50%) vSphere
5 10 (3.50%) UAG
6 4 (1.40%) XenDesktop
6 4 (1.40%) MetaFrame
7 3 (1.05%) VMware ESX
8 2 (0.70%) SRDF
8 2 (0.70%) Oracle RAC
9 1 (0.35%) VMware Server
9 1 (0.35%) KVM
9 1 (0.35%) RHEV
9 1 (0.35%) Microsoft App-V
9 1 (0.35%) Snort
9 1 (0.35%) Terminal Services
Systems Management
1 13 (4.55%) EMC NetWorker
2 9 (3.15%) Tivoli
3 6 (2.10%) Tivoli Monitoring
4 5 (1.75%) SCCM
4 5 (1.75%) SCOM
5 4 (1.40%) Nagios
6 3 (1.05%) NetBackup
6 3 (1.05%) Backup Exec
6 3 (1.05%) Cisco CUCM
6 3 (1.05%) WSUS
7 2 (0.70%) Opsview
7 2 (0.70%) Norton AntiVirus
8 1 (0.35%) HP Quality Center
8 1 (0.35%) YUM
8 1 (0.35%) Cisco UCCX
8 1 (0.35%) BladeLogic
Vendors
1 64 (22.38%) Microsoft
2 41 (14.34%) Red Hat
3 35 (12.24%) Citrix
3 35 (12.24%) Cisco
4 29 (10.14%) VMware
5 28 (9.79%) Oracle
6 13 (4.55%) HP
6 13 (4.55%) EMC
7 12 (4.20%) Remedy
8 10 (3.50%) Infoblox
9 7 (2.45%) JBoss
10 6 (2.10%) Sun
11 5 (1.75%) Juniper
11 5 (1.75%) Charles River
11 5 (1.75%) ServiceNow
12 4 (1.40%) Reuters
12 4 (1.40%) Bloomberg
13 3 (1.05%) Symantec
13 3 (1.05%) Toshiba
13 3 (1.05%) Capita
City, London
Eligo Recruitment Ltd
Salary: £22000 - £25000 per annum + Full Benefits Package
Posted: 2 days ago
City of London
Computer Futures
Salary: £35000 - £45000 per annum + competitive
Posted: 2 days ago
City of London
Computer Futures
Salary: £35000 - £45000 per annum + competitive
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £40,000 to £45,000 per annum + Bonus + Benefits
Posted: 2 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: Competitive
Posted: 2 days ago
City, London
Joseph Harry Ltd
Salary: £45000 - £60000 per annum + Bonus + 10% Pension
Posted: 4 days ago
City of London
Huxley Associates
Salary: £80000 - £100000 per annum + competitive
Posted: 4 days ago
City of London
Interquest - Fulcrum Telecom
Salary: £30000 - £35000 per annum + Shift allowance, bonus
Posted: 5 days ago
City, London
LA International
Salary: £54000 - £64000 per annum + Benefits
Posted: 5 days ago
City, London
Aston Carter
Salary: £35000 - £55000 per annum + bonuses
Posted: 6 days ago
City of London
Huxley Associates
Salary: £65000 - £75000 per annum + pension, bonus, 25 days holiday
Posted: 10 days ago
City of London
Huxley Associates
Salary: £80000 - £100000 per annum + competitive
Posted: 11 days ago
City of London
Deerfoot IT
Salary: £50000 - £60000 per annum
Posted: 11 days ago
City of London
Greywood Associates Limited
Salary: £50000 - £85000 per annum + bens
Posted: 14 days ago
City of London
Huxley Associates
Salary: £65000 - £80000 per annum + bonus,pension,healthcare,dental
Posted: 17 days ago
City of London
Real Staffing
Salary: £30000 - £40000 per annum + Benefits
Posted: 23 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £52000 per annum + Benefits
Posted: 23 days ago
City of London
Real Staffing
Salary: £30000 - £40000 per annum + Performance Bonus + Benefits
Posted: 24 days ago
City of London
Real Staffing
Salary: £34000 - £40000 per annum + Performance Bonus + Benefits
Posted: 27 days ago