The first table below looks at the demand for Incident Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 185 202 197
Rank change year-on-year
+17 -5
Permanent jobs citing Incident Management 154 128 137
As % of all permanent IT jobs located in the City of London 1.25% 1.07% 1.06%
As % of the Processes & Methodologies category 1.53% 1.33% 1.35%
Number of salaries quoted 129 115 117
Average salary £55,000 £50,000 £54,000
Average salary % change year-on-year
+10.00% -7.40%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £78,000 £75,000 £75,000
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
10058 9643 10181
As % of all permanent IT jobs located in the City of London 81.47% 80.82% 78.79%
Number of salaries quoted 8283 8438 9274
Average salary £55,000 £55,000 £55,500
Average salary % change year-on-year
- -0.90%
90% offered a salary of more than £37,500 £35,500 £36,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
London

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the City of London region.

Incident Management Salary Trend in the City of London

Incident Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Incident Management across the City of London region over the 3 months to 31 July 2014.

Incident Management Salary Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 162 (58.06%) ITIL
2 128 (45.88%) Finance
3 83 (29.75%) Windows
4 73 (26.16%) Service Management
4 73 (26.16%) Banking
5 72 (25.81%) Service Delivery
6 67 (24.01%) SLA
7 63 (22.58%) Change Management
8 59 (21.15%) SQL
9 58 (20.79%) Problem Management
10 54 (19.35%) Linux
11 52 (18.64%) Microsoft
12 48 (17.20%) SQL Server
13 47 (16.85%) Project Management
14 41 (14.70%) Red Hat
15 38 (13.62%) MS Excel
16 37 (13.26%) Windows Server 2008
17 35 (12.54%) Publishing
18 33 (11.83%) ISO/IEC 27001
19 32 (11.47%) UNIX
20 31 (11.11%) Information Management
21 30 (10.75%) Red Hat Enterprise Linux
21 30 (10.75%) Tomcat
21 30 (10.75%) ISO 9001
21 30 (10.75%) Cisco
21 30 (10.75%) ISEB
22 27 (9.68%) Active Directory
22 27 (9.68%) Web Services
22 27 (9.68%) Oracle
23 26 (9.32%) MS Exchange

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2014, IT jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 30 (10.75%) Tomcat
2 26 (9.32%) MS Exchange
3 25 (8.96%) Apache
4 14 (5.02%) IIS
5 12 (4.30%) SharePoint
6 11 (3.94%) Exchange Server 2010
7 5 (1.79%) WebLogic
7 5 (1.79%) WebSphere
8 3 (1.08%) WorkSite
8 3 (1.08%) SharePoint 2010
8 3 (1.08%) Lync
9 2 (0.72%) GlassFish
9 2 (0.72%) ColdFusion
9 2 (0.72%) BizTalk Server
10 1 (0.36%) WebSphere Process Server
10 1 (0.36%) Documentum
10 1 (0.36%) MQSeries
10 1 (0.36%) Exchange Server 2007
10 1 (0.36%) Exchange Server 2003
Applications
1 38 (13.62%) MS Excel
2 23 (8.24%) MS Office
3 4 (1.43%) MS PowerPoint
4 2 (0.72%) MS Visio
5 1 (0.36%) Spreadsheet
Business Applications
1 4 (1.43%) Markit EDM
2 3 (1.08%) Remedy ITSM
3 2 (0.72%) WebTrends
4 1 (0.36%) Agresso
4 1 (0.36%) LongView
4 1 (0.36%) Kondor+
Cloud Services
1 24 (8.60%) Microsoft Azure
2 4 (1.43%) Office 365
2 4 (1.43%) Cloud Computing
2 4 (1.43%) Amazon AWS
Communications & Networking
1 16 (5.73%) LAN
2 15 (5.38%) TCP/IP
2 15 (5.38%) DHCP
3 12 (4.30%) DNS
4 10 (3.58%) Firewall
5 9 (3.23%) WAN
6 8 (2.87%) NetScaler
6 8 (2.87%) Wireless
7 7 (2.51%) Ethernet
7 7 (2.51%) Internet
7 7 (2.51%) VoIP
7 7 (2.51%) Cisco Nexus
7 7 (2.51%) Cisco ASA
7 7 (2.51%) Fibre Channel
8 5 (1.79%) VPN
9 4 (1.43%) SSL
10 3 (1.08%) SAN
11 2 (0.72%) Extranet
11 2 (0.72%) Intranet
11 2 (0.72%) ADSL
Database & Business Intelligence
1 48 (17.20%) SQL Server
2 10 (3.58%) Relational Database
3 6 (2.15%) Big Data
3 6 (2.15%) Oracle Reports
4 5 (1.79%) SQL Server 2008
5 4 (1.43%) Hadoop
5 4 (1.43%) Oracle Database
5 4 (1.43%) SQL Server Reporting Services
5 4 (1.43%) MySQL
6 3 (1.08%) IDOL
6 3 (1.08%) DB2
7 2 (0.72%) SQL Server 2012
7 2 (0.72%) RDBMS
7 2 (0.72%) Data Warehouse
Development Applications
1 2 (0.72%) SQL Server Management Studio (SSMS)
1 2 (0.72%) Apache Ivy
1 2 (0.72%) Maven
1 2 (0.72%) Ant
1 2 (0.72%) JUnit
2 1 (0.36%) QuickTest Pro
2 1 (0.36%) JIRA
2 1 (0.36%) Subversion
General
1 128 (45.88%) Finance
2 73 (26.16%) Banking
3 35 (12.54%) Publishing
4 16 (5.73%) Financial Institution
5 14 (5.02%) Law
6 13 (4.66%) Back Office
7 11 (3.94%) Front Office
7 11 (3.94%) Advertising
8 8 (2.87%) Marketing
8 8 (2.87%) Investment Banking
9 7 (2.51%) Telecoms
10 5 (1.79%) Retail
11 4 (1.43%) Legal
12 3 (1.08%) Spanish Language
12 3 (1.08%) German Language
13 2 (0.72%) International Banking
13 2 (0.72%) Billing
13 2 (0.72%) Portuguese Language
13 2 (0.72%) Arabic Language
13 2 (0.72%) French Language
Job Titles
1 61 (21.86%) Analyst
1 61 (21.86%) Service Manager
2 40 (14.34%) Delivery Manager
3 37 (13.26%) Services Delivery Manager
4 28 (10.04%) Applications Support
5 25 (8.96%) Support Analyst
6 17 (6.09%) Service Analyst
7 16 (5.73%) Support Manager
7 16 (5.73%) Incident Manager
8 14 (5.02%) Team Leader
9 13 (4.66%) Systems Analyst
10 12 (4.30%) Service Desk Manager
11 11 (3.94%) Technical Analyst
11 11 (3.94%) Architect
11 11 (3.94%) Applications Manager
12 10 (3.58%) Business Manager
13 9 (3.23%) DBA
13 9 (3.23%) Applications Support Analyst
13 9 (3.23%) Security Architect
13 9 (3.23%) SQL DBA
Libraries, Frameworks & Software Standards
1 27 (9.68%) Web Services
2 10 (3.58%) .NET
3 8 (2.87%) LAMP
4 6 (2.15%) FIX Protocol
4 6 (2.15%) Java EE
4 6 (2.15%) HTML
4 6 (2.15%) ASP.NET
4 6 (2.15%) SOAP
5 5 (1.79%) XML
5 5 (1.79%) Middleware
6 4 (1.43%) LINQ
7 3 (1.08%) JSP
7 3 (1.08%) CGI
7 3 (1.08%) Software Packaging
8 2 (0.72%) Spring
8 2 (0.72%) Spring MVC
8 2 (0.72%) Spring Web Flow
8 2 (0.72%) JMS
8 2 (0.72%) DOM
8 2 (0.72%) Struts
Miscellaneous
1 21 (7.53%) Management Information System
2 14 (5.02%) Blackberry
3 12 (4.30%) Derivative
3 12 (4.30%) Computer Science
3 12 (4.30%) CMDB
3 12 (4.30%) Foreign Exchange (FX)
4 7 (2.51%) CLARiiON
4 7 (2.51%) Fixed Income
4 7 (2.51%) Video Conferencing
4 7 (2.51%) SWIFT
5 6 (2.15%) Equities
6 4 (1.43%) Equity Derivative
6 4 (1.43%) Reference Data
6 4 (1.43%) Replication
7 3 (1.08%) Mathematics
7 3 (1.08%) iPhone
8 2 (0.72%) FMCG
8 2 (0.72%) PDA
8 2 (0.72%) Credit Derivative
8 2 (0.72%) Data Integration
Operating Systems
1 83 (29.75%) Windows
2 54 (19.35%) Linux
3 37 (13.26%) Windows Server 2008
4 32 (11.47%) UNIX
5 30 (10.75%) Red Hat Enterprise Linux
6 20 (7.17%) Windows 7
7 19 (6.81%) Windows Server 2012
8 10 (3.58%) Windows Server 2003
8 10 (3.58%) Solaris
9 9 (3.23%) Windows XP
10 8 (2.87%) AIX
11 7 (2.51%) Fedora
11 7 (2.51%) HPUX
12 3 (1.08%) Mac OS X
13 2 (0.72%) Android
13 2 (0.72%) zOS
14 1 (0.36%) Mac OS X Server
14 1 (0.36%) Mac OS
Processes & Methodologies
1 162 (58.06%) ITIL
2 73 (26.16%) Service Management
3 72 (25.81%) Service Delivery
4 63 (22.58%) Change Management
5 58 (20.79%) Problem Management
6 47 (16.85%) Project Management
7 31 (11.11%) Information Management
8 26 (9.32%) Release Management
9 25 (8.96%) DevOps
10 23 (8.24%) Root Cause Analysis
11 19 (6.81%) Continuous Improvement
12 17 (6.09%) Migration
12 17 (6.09%) Stakeholder Management
13 16 (5.73%) Performance Tuning
13 16 (5.73%) User Acceptance Testing
14 13 (4.66%) Configuration Management
15 11 (3.94%) Asset Management
15 11 (3.94%) Risk Management
15 11 (3.94%) Capacity Planning
16 10 (3.58%) Capacity Management
Programming Languages
1 59 (21.15%) SQL
2 22 (7.89%) C
3 16 (5.73%) Java
4 13 (4.66%) Perl
4 13 (4.66%) PowerShell
5 8 (2.87%) C#
6 6 (2.15%) VB
7 5 (1.79%) Bash Shell
8 4 (1.43%) Scala
8 4 (1.43%) F#
8 4 (1.43%) PL/SQL
9 3 (1.08%) T-SQL
9 3 (1.08%) JavaScript
9 3 (1.08%) Shell Script
10 2 (0.72%) PHP
11 1 (0.36%) C++
Qualifications
1 30 (10.75%) ISEB
2 25 (8.96%) Degree
3 13 (4.66%) Microsoft Certification
3 13 (4.66%) ITIL Certification
4 9 (3.23%) MCITP
5 8 (2.87%) Cisco Certification
6 7 (2.51%) CCNA
7 6 (2.15%) Security Cleared
8 5 (1.79%) CCNP
9 4 (1.43%) SC Cleared
9 4 (1.43%) CISSP
9 4 (1.43%) GIAC
10 3 (1.08%) MCP
10 3 (1.08%) MCSE
10 3 (1.08%) ITIL Foundation Certificate
11 2 (0.72%) Six Sigma Green Belt
11 2 (0.72%) EnCE
11 2 (0.72%) MCTS
11 2 (0.72%) VMware Certified Professional (VCP)
11 2 (0.72%) CCENT
Quality Assurance & Compliance
1 67 (24.01%) SLA
2 33 (11.83%) ISO/IEC 27001
3 30 (10.75%) ISO 9001
4 3 (1.08%) ISO 9000
5 1 (0.36%) QA
System Software
1 27 (9.68%) Active Directory
2 20 (7.17%) VMware Infrastructure
3 9 (3.23%) EMC RecoverPoint
4 8 (2.87%) XenApp
5 7 (2.51%) UAG
5 7 (2.51%) vSphere
6 4 (1.43%) MetaFrame
7 3 (1.08%) VMware ESX
8 2 (0.72%) SRDF
8 2 (0.72%) XenDesktop
8 2 (0.72%) Oracle RAC
9 1 (0.36%) Microsoft App-V
9 1 (0.36%) Terminal Services
9 1 (0.36%) Citrix Presentation Server
9 1 (0.36%) VMware Server
9 1 (0.36%) KVM
9 1 (0.36%) RHEV
Systems Management
1 10 (3.58%) EMC NetWorker
2 6 (2.15%) Tivoli
3 5 (1.79%) SCCM
3 5 (1.79%) SCOM
4 4 (1.43%) Nagios
4 4 (1.43%) Tivoli Monitoring
5 3 (1.08%) NetBackup
5 3 (1.08%) Backup Exec
5 3 (1.08%) WSUS
6 2 (0.72%) Opsview
7 1 (0.36%) Norton AntiVirus
7 1 (0.36%) BladeLogic
7 1 (0.36%) HP Quality Center
7 1 (0.36%) Cisco UCCX
7 1 (0.36%) Cisco CUCM
7 1 (0.36%) YUM
Vendors
1 52 (18.64%) Microsoft
2 41 (14.70%) Red Hat
3 30 (10.75%) Cisco
4 27 (9.68%) Oracle
5 26 (9.32%) VMware
6 25 (8.96%) Citrix
7 13 (4.66%) HP
8 11 (3.94%) Remedy
9 10 (3.58%) EMC
10 7 (2.51%) Sun
10 7 (2.51%) ServiceNow
10 7 (2.51%) Infoblox
11 6 (2.15%) JBoss
12 5 (1.79%) Charles River
13 4 (1.43%) Interwoven
13 4 (1.43%) Reuters
13 4 (1.43%) Bloomberg
13 4 (1.43%) Juniper
14 3 (1.08%) Toshiba
14 3 (1.08%) Business Objects
City, London
Lawrence Harvey IT & Change
Salary: £25000.00 - £40000.00 per annum
Posted: 18 hours ago
City, London
Araya Partners Ltd
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on ex
Posted: 3 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £65000 - £70000 per annum + bonus + bens
Posted: 3 days ago
City of London
Huxley Associates
Salary: £65000 - £80000 per annum + Competitive Package
Posted: 6 days ago
City, London
Asset Resourcing
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: 7 days ago
City of London
Deerfoot IT
Salary: £50000 - £60000 per annum
Posted: 8 days ago
City, London
Interactive Investor
Salary: Up to £50,000 per annum DOE
Posted: 10 days ago
City of London
Real Staffing
Salary: £34000 - £38000 per annum + Performance Bonus + Benefits
Posted: 10 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £63000 per annum + Fantastic Benifits
Posted: 16 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Posted: 27 days ago