The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 239 260 247
Rank change year-on-year
+21 -13
Permanent jobs citing ITSM 61 47 62
As % of all permanent IT jobs located in the City of London 0.60% 0.45% 0.56%
As % of the Processes & Methodologies category 0.73% 0.54% 0.70%
Number of salaries quoted 48 43 59
Average salary £51,250 £45,000 £55,000
Average salary % change year-on-year
+13.88% -18.18%
90% offered a salary of more than £30,000 £40,000 £29,700
10% offered a salary of more than £67,500 £67,000 £73,000
UK excluding London average salary £41,337 £39,000 £45,000
% change year-on-year
+5.99% -13.33%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8341 8727 8835
As % of all permanent IT jobs located in the City of London 81.73% 83.15% 80.25%
Number of salaries quoted 7186 7395 7916
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,000 £37,500 £35,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 27 January 2015.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 27 January 2015, IT jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 110 (88.71%) Service Management
2 92 (74.19%) ITIL
3 41 (33.06%) Windows
3 41 (33.06%) Analytical Skills
4 39 (31.45%) Finance
5 34 (27.42%) Linux
5 34 (27.42%) Microsoft
6 30 (24.19%) Service Delivery
7 26 (20.97%) SLA
8 24 (19.35%) VMware
9 23 (18.55%) Firewall
10 19 (15.32%) Remedy ITSM
10 19 (15.32%) Cisco
10 19 (15.32%) SQL
10 19 (15.32%) BMC
10 19 (15.32%) Remedy
11 18 (14.52%) MPLS
11 18 (14.52%) Telecoms
11 18 (14.52%) VMware Infrastructure
12 17 (13.71%) Cisco Certification
12 17 (13.71%) MS Excel
13 16 (12.90%) VPN
13 16 (12.90%) Project Management
14 14 (11.29%) TCP/IP
14 14 (11.29%) Incident Management
14 14 (11.29%) Degree
14 14 (11.29%) Security Cleared
15 13 (10.48%) UNIX
15 13 (10.48%) CCNP
15 13 (10.48%) Active Directory

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 27 January 2015, IT jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.06%) Apache
2 8 (6.45%) MS Exchange
3 7 (5.65%) SharePoint
4 4 (3.23%) IIS
5 3 (2.42%) Blackberry Enterprise Server
6 2 (1.61%) Tomcat
Applications
1 17 (13.71%) MS Excel
2 9 (7.26%) MS Office
3 2 (1.61%) MS Visio
3 2 (1.61%) MS PowerPoint
Business Applications
1 19 (15.32%) Remedy ITSM
Cloud Services
1 1 (0.81%) SaaS
1 1 (0.81%) PaaS
1 1 (0.81%) IaaS
Communications & Networking
1 23 (18.55%) Firewall
2 18 (14.52%) MPLS
3 16 (12.90%) VPN
4 14 (11.29%) TCP/IP
5 12 (9.68%) OSPF
5 12 (9.68%) BGP
6 11 (8.87%) EIGRP
7 10 (8.06%) SSL
7 10 (8.06%) Internet
8 5 (4.03%) LAN
8 5 (4.03%) WAN
9 4 (3.23%) SMTP
9 4 (3.23%) DNS
9 4 (3.23%) IP Telephony
9 4 (3.23%) Cisco Nexus
9 4 (3.23%) Multicast
10 3 (2.42%) VoIP
10 3 (2.42%) SAN
11 2 (1.61%) Cisco ASA
11 2 (1.61%) Wireless
Database & Business Intelligence
1 10 (8.06%) SQL Server
2 9 (7.26%) Relational Database
3 6 (4.84%) Data Warehouse
4 4 (3.23%) Oracle Database
5 3 (2.42%) MySQL
5 3 (2.42%) VLDB
5 3 (2.42%) DataStage
6 2 (1.61%) SQLPlus
6 2 (1.61%) SQL Server 2008
7 1 (0.81%) SQL Server 2012
7 1 (0.81%) Hyperion Smart View
7 1 (0.81%) Oracle OWB
7 1 (0.81%) Essbase
7 1 (0.81%) SQL Server Integration Services
7 1 (0.81%) QlikView
7 1 (0.81%) Data Mining
7 1 (0.81%) DB2
Development Applications
1 2 (1.61%) Subversion
1 2 (1.61%) TeamCity
2 1 (0.81%) LoadRunner
General
1 39 (31.45%) Finance
2 18 (14.52%) Telecoms
3 11 (8.87%) Banking
4 7 (5.65%) Marketing
4 7 (5.65%) Financial Institution
5 5 (4.03%) Investment Banking
6 2 (1.61%) Advertising
6 2 (1.61%) Back Office
6 2 (1.61%) Pharmaceutical
6 2 (1.61%) Legal
7 1 (0.81%) Manufacturing
7 1 (0.81%) Law
7 1 (0.81%) Publishing
Job Titles
1 20 (16.13%) Service Manager
2 18 (14.52%) Analyst
3 14 (11.29%) Network Engineer
3 14 (11.29%) Delivery Manager
4 13 (10.48%) Services Delivery Manager
5 10 (8.06%) Service Analyst
6 9 (7.26%) Consultant
7 8 (6.45%) Junior
8 7 (5.65%) Systems Engineer
8 7 (5.65%) UNIX Systems Engineer
8 7 (5.65%) UNIX Engineer
8 7 (5.65%) IT Services Delivery Manager
8 7 (5.65%) IT Services Manager
8 7 (5.65%) Linux Engineer
8 7 (5.65%) Junior Systems Engineer
9 6 (4.84%) Service Desk Analyst
9 6 (4.84%) Architect
10 5 (4.03%) Infrastructure Engineer
11 4 (3.23%) Support Analyst
11 4 (3.23%) Programme Manager
Libraries, Frameworks & Software Standards
1 6 (4.84%) Web Services
2 2 (1.61%) HTML
2 2 (1.61%) .NET
2 2 (1.61%) Silverlight
3 1 (0.81%) SOAP
3 1 (0.81%) XML
3 1 (0.81%) JSON
Miscellaneous
1 41 (33.06%) Analytical Skills
2 7 (5.65%) iPad
3 6 (4.84%) Management Information System
3 6 (4.84%) CMDB
4 5 (4.03%) Fat Client
4 5 (4.03%) Thin Client
5 4 (3.23%) Hedge funds
5 4 (3.23%) Computer Science
6 3 (2.42%) Performance Metrics
6 3 (2.42%) Foreign Exchange (FX)
7 2 (1.61%) Clustering
7 2 (1.61%) Blackberry
7 2 (1.61%) Statistics
8 1 (0.81%) Informatics
8 1 (0.81%) Mathematics
8 1 (0.81%) Mainframe
8 1 (0.81%) Kindle
8 1 (0.81%) SWIFT
8 1 (0.81%) User Experience
8 1 (0.81%) E-Learning
Operating Systems
1 41 (33.06%) Windows
2 34 (27.42%) Linux
3 13 (10.48%) UNIX
4 8 (6.45%) Windows 7
5 5 (4.03%) Windows 8
5 5 (4.03%) Windows Server 2008
6 4 (3.23%) Solaris
7 3 (2.42%) CentOS
8 2 (1.61%) Red Hat Enterprise Linux
8 2 (1.61%) Windows XP
8 2 (1.61%) Windows Server 2003
9 1 (0.81%) Debian
9 1 (0.81%) Windows Server 2012
9 1 (0.81%) Apple iOS
Processes & Methodologies
1 110 (88.71%) Service Management
2 92 (74.19%) ITIL
3 30 (24.19%) Service Delivery
4 16 (12.90%) Project Management
5 14 (11.29%) Incident Management
6 11 (8.87%) Change Management
7 9 (7.26%) PRINCE2
7 9 (7.26%) Programme Management
8 8 (6.45%) Disaster Recovery
8 8 (6.45%) Configuration Management
8 8 (6.45%) Problem Management
9 6 (4.84%) Continuous Improvement
9 6 (4.84%) BCP
9 6 (4.84%) Business Intelligence
10 5 (4.03%) ETL
10 5 (4.03%) OO
10 5 (4.03%) Business Analysis
10 5 (4.03%) Risk Management
10 5 (4.03%) Network Management
10 5 (4.03%) Infrastructure Management
Programming Languages
1 19 (15.32%) SQL
2 13 (10.48%) Perl
3 8 (6.45%) C
3 8 (6.45%) Shell Script
4 3 (2.42%) JavaScript
5 2 (1.61%) PowerShell
5 2 (1.61%) Java
5 2 (1.61%) PL/SQL
6 1 (0.81%) R
6 1 (0.81%) T-SQL
6 1 (0.81%) VB
Qualifications
1 17 (13.71%) Cisco Certification
2 14 (11.29%) Degree
2 14 (11.29%) Security Cleared
3 13 (10.48%) ITIL Certification
3 13 (10.48%) CCNP
4 12 (9.68%) CCNA
5 8 (6.45%) SC Cleared
6 7 (5.65%) Microsoft Certification
7 5 (4.03%) CCIE
8 4 (3.23%) MCSE
8 4 (3.23%) ITIL Foundation Certificate
9 3 (2.42%) MCP
10 2 (1.61%) PRINCE2 Certification
10 2 (1.61%) MCITP
11 1 (0.81%) BC Cleared
11 1 (0.81%) VCAP
11 1 (0.81%) NVQ Level 3
11 1 (0.81%) PMP
11 1 (0.81%) PMI Certification
11 1 (0.81%) ECDL
Quality Assurance & Compliance
1 26 (20.97%) SLA
2 7 (5.65%) ISO 9001
3 6 (4.84%) QA
4 2 (1.61%) COBIT
5 1 (0.81%) PCI DSS
System Software
1 18 (14.52%) VMware Infrastructure
2 13 (10.48%) Active Directory
3 3 (2.42%) Terminal Services
3 3 (2.42%) Hyper-V
3 3 (2.42%) vCloud
4 2 (1.61%) XenApp
4 2 (1.61%) Microsoft App-V
5 1 (0.81%) VMware Server
5 1 (0.81%) VMware Workstation
5 1 (0.81%) XenDesktop
5 1 (0.81%) vSphere
5 1 (0.81%) VMware ESXi
Systems Management
1 6 (4.84%) SCCM
2 4 (3.23%) SCOM
3 3 (2.42%) SCOrch
4 2 (1.61%) HP Quality Center
5 1 (0.81%) Cisco CUCM
5 1 (0.81%) Tivoli
5 1 (0.81%) Tivoli Monitoring
5 1 (0.81%) BMC Performance Manager
Vendors
1 34 (27.42%) Microsoft
2 24 (19.35%) VMware
3 19 (15.32%) Remedy
3 19 (15.32%) Cisco
3 19 (15.32%) BMC
4 11 (8.87%) Juniper
5 10 (8.06%) Citrix
5 10 (8.06%) HP
6 9 (7.26%) Fidessa
7 7 (5.65%) Oracle
8 6 (4.84%) ServiceNow
9 5 (4.03%) Red Hat
9 5 (4.03%) CA
10 4 (3.23%) Cognos
10 4 (3.23%) Nimsoft
11 2 (1.61%) MobileIron
11 2 (1.61%) FrontRange
11 2 (1.61%) CommVault
11 2 (1.61%) EMC
12 1 (0.81%) Business Objects
City, London
Harris Global
Posted: 9 hours ago
City of London
Interquest - IQ ESM
Salary: £60000 per annum + Car Allowance & Benefits
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £30000 - £44000 per annum
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £40000 - £52000 per annum
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £30000 - £40000 per annum
Posted: Yesterday
City, London
JM
Salary: £40000 - £55000 per annum
Posted: 4 days ago
City, London
JM
Salary: £30000 - £40000 per annum
Posted: 4 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £50000 - £58000 per annum
Posted: 4 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £40000 - £50000 per annum
Posted: 4 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £45000 - £52000 per annum
Posted: 4 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £30000 - £40000 per annum
Posted: 4 days ago
City of London
Interquest - IQ ESM
Salary: £80000 per annum + OTE uncapped + Car + benefits
Posted: 5 days ago
City, London
Harris Global
Salary: £40000 - £45000 per annum + Benifits + Bonus
Posted: 5 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £55000 - £60000 per annum
Posted: 6 days ago
City, London
Head Resourcing
Salary: £30000 - £36000 per annum + benefits
Posted: 6 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £55000 - £60000 per annum
Posted: 6 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £35000 - £40000 per annum
Posted: 6 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £50000 - £55000 per annum
Posted: 6 days ago