The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 183 228 253
Rank change year-on-year
+45 +25
Permanent jobs citing ITSM 79 80 100
As % of all permanent IT jobs located in the City of London 1.20% 0.80% 0.78%
As % of the Processes & Methodologies category 1.34% 0.91% 0.91%
Number of salaries quoted 76 62 84
Median salary £47,500 £55,750 £53,000
Median salary % change year-on-year
-14.79% +5.18%
90% offered a salary of more than £32,500 £33,650 £30,150
10% offered a salary of more than £76,250 £70,000 £80,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5915 8757 10977
As % of all permanent IT jobs located in the City of London 90.09% 87.81% 85.76%
Number of salaries quoted 5403 7419 9188
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £38,695 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 24 May 2016.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 24 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for ITSM.

1 100 (74.07%) ITIL
2 93 (68.89%) Service Management
3 53 (39.26%) Finance
4 52 (38.52%) Windows
5 47 (34.81%) Microsoft
6 44 (32.59%) Change Management
7 35 (25.93%) Service Delivery
8 33 (24.44%) ITIL V3
9 32 (23.70%) MS Excel
10 28 (20.74%) Windows Server
11 27 (20.00%) MS Office
12 26 (19.26%) SQL Server
13 24 (17.78%) Active Directory
14 22 (16.30%) Incident Management
14 22 (16.30%) ServiceNow
15 20 (14.81%) Line Management
15 20 (14.81%) Asset Management
15 20 (14.81%) LAN
15 20 (14.81%) WAN
16 18 (13.33%) Microsoft Certification
17 17 (12.59%) Windows 7
18 16 (11.85%) PowerShell
18 16 (11.85%) Linux
18 16 (11.85%) Continuous Improvement
19 15 (11.11%) ITIL Certification
19 15 (11.11%) HP
19 15 (11.11%) Sun
19 15 (11.11%) VMware
19 15 (11.11%) Performance Management
20 14 (10.37%) vSphere

ITSM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.63%) SharePoint
2 12 (8.89%) MS Exchange
2 12 (8.89%) SharePoint 2010
3 2 (1.48%) Blackberry Enterprise Server
3 2 (1.48%) CMS
4 1 (0.74%) IIS
4 1 (0.74%) Sitecore CMS
4 1 (0.74%) WebSphere
Applications
1 32 (23.70%) MS Excel
2 27 (20.00%) MS Office
3 3 (2.22%) MS Project
4 2 (1.48%) MS Visio
5 1 (0.74%) MS PowerPoint
Business Applications
1 12 (8.89%) Dynamics CRM
2 2 (1.48%) MetaTrader
2 2 (1.48%) Remedy ITSM
3 1 (0.74%) Dynamics AX
3 1 (0.74%) Dynamics NAV
Cloud Services
1 14 (10.37%) Office 365
2 12 (8.89%) SaaS
3 1 (0.74%) Amazon AWS
3 1 (0.74%) Bluemix
3 1 (0.74%) Cloud Computing
3 1 (0.74%) IaaS
3 1 (0.74%) Microsoft Azure
3 1 (0.74%) PaaS
Communications & Networking
1 20 (14.81%) LAN
1 20 (14.81%) WAN
2 13 (9.63%) Firewall
3 12 (8.89%) Cisco ASA
3 12 (8.89%) SAN
4 5 (3.70%) DNS
5 3 (2.22%) Intranet
5 3 (2.22%) LDAP
5 3 (2.22%) Structured Cabling
5 3 (2.22%) Unified Communications
6 2 (1.48%) VoIP
7 1 (0.74%) Extranet
7 1 (0.74%) MVNO
7 1 (0.74%) TCP/IP
7 1 (0.74%) VPN
Database & Business Intelligence
1 26 (19.26%) SQL Server
2 12 (8.89%) SQL Server 2008
3 11 (8.15%) SQL Server 2012
3 11 (8.15%) SQL Server Integration Services
3 11 (8.15%) SQL Server Reporting Services
4 1 (0.74%) Big Data
4 1 (0.74%) BusinessObjects
Development Applications
1 1 (0.74%) JIRA
General
1 53 (39.26%) Finance
2 8 (5.93%) Banking
3 7 (5.19%) Telecoms
4 5 (3.70%) Manufacturing
5 4 (2.96%) Law
6 3 (2.22%) Advertising
6 3 (2.22%) Investment Banking
6 3 (2.22%) Legal
7 2 (1.48%) German Language
7 2 (1.48%) Marketing
8 1 (0.74%) Financial Institution
8 1 (0.74%) Retail
Job Titles
1 29 (21.48%) Analyst
2 24 (17.78%) Service Manager
3 18 (13.33%) Consultant
3 18 (13.33%) ITIL Manager
3 18 (13.33%) ITIL Service Manager
4 15 (11.11%) Service Desk Manager
4 15 (11.11%) Support Analyst
5 14 (10.37%) Service Analyst
5 14 (10.37%) ServiceNow Consultant
6 13 (9.63%) Infrastructure Engineer
7 12 (8.89%) Change Analyst
7 12 (8.89%) ITIL Change Analyst
8 11 (8.15%) Applications Support
8 11 (8.15%) Change Management Analyst
8 11 (8.15%) ITIL Service Analyst
8 11 (8.15%) Service Management Analyst
9 10 (7.41%) Support Engineer
10 7 (5.19%) Administrator
10 7 (5.19%) IT Manager
10 7 (5.19%) Technical Leader
Libraries, Frameworks & Software Standards
1 12 (8.89%) .NET
2 11 (8.15%) FIX Protocol
3 9 (6.67%) HTML
4 8 (5.93%) CSS
4 8 (5.93%) Ruby on Rails
5 6 (4.44%) Web Services
6 1 (0.74%) AngularJS
6 1 (0.74%) Twitter Bootstrap
6 1 (0.74%) XML
Miscellaneous
1 13 (9.63%) Fat Client
1 13 (9.63%) Thin Client
2 12 (8.89%) Replication
3 8 (5.93%) Management Information System
4 5 (3.70%) Analytical Skills
4 5 (3.70%) CMDB
4 5 (3.70%) Data Centre
4 5 (3.70%) Fintech
5 4 (2.96%) Performance Metrics
6 3 (2.22%) Blackberry
7 2 (1.48%) PMI
8 1 (0.74%) Computer Science
8 1 (0.74%) Foreign Exchange (FX)
8 1 (0.74%) Hedge funds
8 1 (0.74%) Hybrid Cloud
8 1 (0.74%) PKI
8 1 (0.74%) Private Cloud
8 1 (0.74%) Smartphone
8 1 (0.74%) Statistics
8 1 (0.74%) Video Conferencing
Operating Systems
1 52 (38.52%) Windows
2 28 (20.74%) Windows Server
3 17 (12.59%) Windows 7
4 16 (11.85%) Linux
5 7 (5.19%) Windows Server 2008
6 2 (1.48%) AIX
7 1 (0.74%) Red Hat Enterprise Linux
7 1 (0.74%) Solaris
7 1 (0.74%) SUSE
7 1 (0.74%) SUSE Linux Enterprise Server
7 1 (0.74%) Windows Server 2003
Processes & Methodologies
1 100 (74.07%) ITIL
2 93 (68.89%) Service Management
3 44 (32.59%) Change Management
4 35 (25.93%) Service Delivery
5 33 (24.44%) ITIL V3
6 22 (16.30%) Incident Management
7 20 (14.81%) Asset Management
7 20 (14.81%) Line Management
8 16 (11.85%) Continuous Improvement
9 15 (11.11%) Performance Management
10 14 (10.37%) CRM
10 14 (10.37%) E-Commerce
11 13 (9.63%) Project Management
12 11 (8.15%) Root Cause Analysis
13 10 (7.41%) Information Security
14 9 (6.67%) Agile Software Development
14 9 (6.67%) Mentoring
15 8 (5.93%) Programme Management
16 7 (5.19%) Business Analysis
17 6 (4.44%) Risk Management
Programming Languages
1 16 (11.85%) PowerShell
2 14 (10.37%) SQL
3 12 (8.89%) C#
4 11 (8.15%) T-SQL
5 9 (6.67%) Java
5 9 (6.67%) JavaScript
6 8 (5.93%) Ruby
7 4 (2.96%) C
8 2 (1.48%) Perl
Qualifications
1 18 (13.33%) Microsoft Certification
2 15 (11.11%) ITIL Certification
3 14 (10.37%) MCSE
4 12 (8.89%) MCSA
5 10 (7.41%) Degree
6 7 (5.19%) Security Cleared
7 5 (3.70%) MCITP
7 5 (3.70%) MCP
7 5 (3.70%) SC Cleared
8 4 (2.96%) MCTS
9 2 (1.48%) PMI Certification
9 2 (1.48%) PRINCE2 Practitioner
10 1 (0.74%) CEH
10 1 (0.74%) CISA
10 1 (0.74%) CISM
10 1 (0.74%) CISSP
10 1 (0.74%) CRISC
10 1 (0.74%) MOS
10 1 (0.74%) PMP
Quality Assurance & Compliance
1 5 (3.70%) COBIT
1 5 (3.70%) SLA
2 4 (2.96%) ISO/IEC 27001
2 4 (2.96%) ISO22301
2 4 (2.96%) PCI DSS
2 4 (2.96%) Sarbanes-Oxley
3 2 (1.48%) QA
4 1 (0.74%) P3O
4 1 (0.74%) PMBOK
System Software
1 24 (17.78%) Active Directory
2 14 (10.37%) vSphere
3 12 (8.89%) XenDesktop
3 12 (8.89%) XenServer
4 3 (2.22%) VMware Infrastructure
5 2 (1.48%) XenApp
6 1 (0.74%) vCloud
Systems Management
1 10 (7.41%) SCCM
2 6 (4.44%) SCOM
3 2 (1.48%) OpenView Configuration Management
4 1 (0.74%) OpenView
4 1 (0.74%) Puppet
4 1 (0.74%) SCOrch
4 1 (0.74%) vRealize
Vendors
1 47 (34.81%) Microsoft
2 22 (16.30%) ServiceNow
3 15 (11.11%) HP
3 15 (11.11%) Sun
3 15 (11.11%) VMware
4 14 (10.37%) Cisco
4 14 (10.37%) Citrix
5 13 (9.63%) Dell
6 12 (8.89%) Veeam
7 4 (2.96%) WorldPay
8 2 (1.48%) CheckPoint
8 2 (1.48%) IBM
8 2 (1.48%) Opsware
8 2 (1.48%) Oracle
8 2 (1.48%) Remedy
8 2 (1.48%) SAP
9 1 (0.74%) EPiServer
9 1 (0.74%) FrontRange
9 1 (0.74%) Sitecore
9 1 (0.74%) Wyse
City, London
Ashdown IT
Salary: £65000 - £70000 per annum + bonus and benefits
Posted: 3 days ago
City, London
Anderson Lamb
Salary: From £55,000 to £65,000 per annum plus bonus etc.
Posted: 5 days ago
City, London
Ashdown IT
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: 6 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 7 days ago
City, London
Cireson
Salary: From £22,000 to £30,000 per annum
Posted: 11 days ago
City of London
Mason Frank International
Salary: £70000 - £80000 per annum + Bonus & Benefits
Posted: 14 days ago
City, London
MACQUARIE
Posted: 19 days ago