The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 217 212 269
Rank change year-on-year
-5 +57
Permanent jobs citing ITSM 26 78 53
As % of all permanent IT jobs located in the City of London 0.44% 0.90% 0.47%
As % of the Processes & Methodologies category 0.49% 1.03% 0.55%
Number of salaries quoted 24 73 37
Median salary £58,750 £57,500 £57,000
Median salary % change year-on-year
+2.17% +0.87%
90% offered a salary of more than £30,000 £36,800 £36,500
10% offered a salary of more than £74,250 £77,500 £75,000
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5326 7592 9576
As % of all permanent IT jobs located in the City of London 89.15% 87.38% 84.90%
Number of salaries quoted 4861 6540 7980
Median salary £60,000 £60,000 £55,000
Median salary % change year-on-year
- +9.09%
90% offered a salary of more than £42,500 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 28 September 2016.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 28 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for ITSM.

1 79 (81.44%) Service Management
2 78 (80.41%) ITIL
3 41 (42.27%) Finance
4 33 (34.02%) Microsoft
5 26 (26.80%) Change Management
6 23 (23.71%) ServiceNow
7 22 (22.68%) MS Excel
7 22 (22.68%) MS Office
8 21 (21.65%) Windows
8 21 (21.65%) Service Delivery
9 19 (19.59%) Agile Software Development
10 17 (17.53%) Incident Management
11 16 (16.49%) Windows 7
11 16 (16.49%) SharePoint
12 14 (14.43%) LAN
12 14 (14.43%) WAN
12 14 (14.43%) Asset Management
13 13 (13.40%) Linux
14 12 (12.37%) JavaScript
14 12 (12.37%) Office 365
15 11 (11.34%) CRM
16 10 (10.31%) HTML
16 10 (10.31%) SQL Server
16 10 (10.31%) ITIL V3
16 10 (10.31%) SharePoint 2010
16 10 (10.31%) Ruby
17 9 (9.28%) Ruby on Rails
17 9 (9.28%) MCITP
17 9 (9.28%) Banking
17 9 (9.28%) VMware Infrastructure

ITSM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (16.49%) SharePoint
2 10 (10.31%) SharePoint 2010
3 4 (4.12%) CMS
3 4 (4.12%) MS Exchange
3 4 (4.12%) Skype for Business
4 1 (1.03%) SharePoint 2013
Applications
1 22 (22.68%) MS Excel
1 22 (22.68%) MS Office
2 5 (5.15%) MS Project
2 5 (5.15%) MS Visio
3 4 (4.12%) MS PowerPoint
Business Applications
1 8 (8.25%) Dynamics CRM
2 3 (3.09%) MetaTrader
2 3 (3.09%) Remedy ITSM
3 1 (1.03%) Dynamics AX
3 1 (1.03%) Dynamics NAV
Cloud Services
1 12 (12.37%) Office 365
2 7 (7.22%) SaaS
3 4 (4.12%) Amazon AWS
3 4 (4.12%) Microsoft Azure
3 4 (4.12%) PaaS
4 2 (2.06%) Cloud Computing
4 2 (2.06%) Google Apps
4 2 (2.06%) IaaS
5 1 (1.03%) Bluemix
5 1 (1.03%) IBM Cloud
Communications & Networking
1 14 (14.43%) LAN
1 14 (14.43%) WAN
2 9 (9.28%) LDAP
3 3 (3.09%) DHCP
3 3 (3.09%) DNS
4 2 (2.06%) Firewall
4 2 (2.06%) Intranet
5 1 (1.03%) BGP
5 1 (1.03%) EIGRP
Database & Business Intelligence
1 10 (10.31%) SQL Server
2 8 (8.25%) SQL Server Integration Services
2 8 (8.25%) SQL Server Reporting Services
3 7 (7.22%) SQL Server 2008
3 7 (7.22%) SQL Server 2012
4 2 (2.06%) Apache Cassandra
4 2 (2.06%) Data Warehouse
4 2 (2.06%) Hadoop
4 2 (2.06%) MongoDB
4 2 (2.06%) NoSQL
Development Applications
1 4 (4.12%) JIRA
2 1 (1.03%) Team Foundation Server
General
1 41 (42.27%) Finance
2 9 (9.28%) Banking
3 5 (5.15%) Marketing
4 4 (4.12%) Law
5 3 (3.09%) Telecoms
6 2 (2.06%) Advertising
6 2 (2.06%) Retail
6 2 (2.06%) Retail Banking
7 1 (1.03%) Financial Institution
7 1 (1.03%) Investment Banking
Job Titles
1 24 (24.74%) Analyst
2 16 (16.49%) Consultant
3 15 (15.46%) Service Manager
4 11 (11.34%) Developer
4 11 (11.34%) Service Analyst
4 11 (11.34%) ServiceNow Consultant
5 10 (10.31%) Applications Support
5 10 (10.31%) IT Manager
5 10 (10.31%) Support Analyst
6 9 (9.28%) Architect
6 9 (9.28%) Change Analyst
6 9 (9.28%) ITIL Change Analyst
6 9 (9.28%) ServiceNow Developer
7 8 (8.25%) ITIL Manager
7 8 (8.25%) ITIL Service Manager
7 8 (8.25%) Support Engineer
8 7 (7.22%) Applications Engineer
8 7 (7.22%) Applications Support Engineer
8 7 (7.22%) IT Services Manager
8 7 (7.22%) ITIL Service Analyst
Libraries, Frameworks & Software Standards
1 10 (10.31%) HTML
2 9 (9.28%) .NET
2 9 (9.28%) Ruby on Rails
2 9 (9.28%) Web Services
3 8 (8.25%) CSS
4 7 (7.22%) FIX Protocol
5 6 (6.19%) AngularJS
6 4 (4.12%) Twitter Bootstrap
6 4 (4.12%) XML
7 3 (3.09%) SailPoint
7 3 (3.09%) SOAP
8 2 (2.06%) ASP.NET
8 2 (2.06%) GWT
8 2 (2.06%) Vaadin
9 1 (1.03%) SAP Basis
9 1 (1.03%) X-Windows
Miscellaneous
1 7 (7.22%) CMDB
1 7 (7.22%) Management Information System
2 4 (4.12%) Analytical Skills
2 4 (4.12%) Data Centre
2 4 (4.12%) Fat Client
2 4 (4.12%) Thin Client
3 3 (3.09%) Blackberry
4 2 (2.06%) Computer Science
4 2 (2.06%) Data Integration
4 2 (2.06%) Virtual Team
5 1 (1.03%) Fintech
5 1 (1.03%) Hybrid Cloud
5 1 (1.03%) Mathematics
5 1 (1.03%) Mobile Computing
5 1 (1.03%) PMI
5 1 (1.03%) Private Cloud
5 1 (1.03%) Reinsurance
5 1 (1.03%) User Experience
Operating Systems
1 21 (21.65%) Windows
2 16 (16.49%) Windows 7
3 13 (13.40%) Linux
4 8 (8.25%) Windows Server
5 1 (1.03%) AIX
5 1 (1.03%) Mac OS X
5 1 (1.03%) Red Hat Enterprise Linux
5 1 (1.03%) Solaris
5 1 (1.03%) SUSE
5 1 (1.03%) SUSE Linux Enterprise Server
5 1 (1.03%) Windows Server 2008
5 1 (1.03%) Windows Server 2012
5 1 (1.03%) Windows XP
Processes & Methodologies
1 79 (81.44%) Service Management
2 78 (80.41%) ITIL
3 26 (26.80%) Change Management
4 21 (21.65%) Service Delivery
5 19 (19.59%) Agile Software Development
6 17 (17.53%) Incident Management
7 14 (14.43%) Asset Management
8 11 (11.34%) CRM
9 10 (10.31%) ITIL V3
10 9 (9.28%) Project Management
10 9 (9.28%) Workflow
11 8 (8.25%) Root Cause Analysis
12 7 (7.22%) Scrum
13 6 (6.19%) Business Analysis
13 6 (6.19%) Disaster Recovery
13 6 (6.19%) Mentoring
13 6 (6.19%) PRINCE2
13 6 (6.19%) SDLC
13 6 (6.19%) Stakeholder Management
14 5 (5.15%) QMS
Programming Languages
1 12 (12.37%) JavaScript
2 10 (10.31%) Ruby
3 9 (9.28%) C#
3 9 (9.28%) SQL
4 8 (8.25%) PowerShell
5 7 (7.22%) Java
5 7 (7.22%) T-SQL
6 3 (3.09%) Perl
7 2 (2.06%) Python
Qualifications
1 9 (9.28%) MCITP
1 9 (9.28%) Microsoft Certification
2 8 (8.25%) MCTS
3 7 (7.22%) Degree
3 7 (7.22%) ITIL Certification
4 5 (5.15%) MCSE
4 5 (5.15%) PRINCE2 Practitioner
5 4 (4.12%) MCP
5 4 (4.12%) MCSA
5 4 (4.12%) MOS
6 3 (3.09%) Security Cleared
7 2 (2.06%) BC Cleared
7 2 (2.06%) CCNA
7 2 (2.06%) Cisco Certification
7 2 (2.06%) SC Cleared
8 1 (1.03%) CISA
8 1 (1.03%) CISM
8 1 (1.03%) CISSP
8 1 (1.03%) CRISC
8 1 (1.03%) PMI Certification
Quality Assurance & Compliance
1 9 (9.28%) SLA
2 6 (6.19%) COBIT
3 5 (5.15%) QA
4 1 (1.03%) WCAG
System Software
1 9 (9.28%) VMware Infrastructure
2 4 (4.12%) Active Directory
3 3 (3.09%) XenApp
4 2 (2.06%) vSphere
5 1 (1.03%) Microsoft App-V
5 1 (1.03%) Terminal Server
5 1 (1.03%) Virtual Desktop
Systems Management
1 5 (5.15%) OpenView Configuration Management
1 5 (5.15%) SCCM
2 4 (4.12%) Backup Exec
2 4 (4.12%) CA Spectrum
2 4 (4.12%) Nagios
2 4 (4.12%) NetBackup
2 4 (4.12%) Norton AntiVirus
2 4 (4.12%) SCOM
2 4 (4.12%) WSUS
3 3 (3.09%) Control-M
3 3 (3.09%) SafeCom
4 2 (2.06%) OpenView
4 2 (2.06%) vRealize
5 1 (1.03%) Casper Suite
5 1 (1.03%) Puppet
Vendors
1 33 (34.02%) Microsoft
2 23 (23.71%) ServiceNow
3 9 (9.28%) CheckPoint
3 9 (9.28%) VMware
4 7 (7.22%) Citrix
4 7 (7.22%) HP
5 6 (6.19%) Cisco
6 5 (5.15%) Opsware
7 4 (4.12%) BT
7 4 (4.12%) CA
7 4 (4.12%) Intel Security
7 4 (4.12%) Symantec
8 3 (3.09%) Ceridian
8 3 (3.09%) Hitachi
8 3 (3.09%) IBM
8 3 (3.09%) Peoplefluent
8 3 (3.09%) Remedy
8 3 (3.09%) Sun
8 3 (3.09%) Wyse
9 2 (2.06%) Cloudera
City, London
ANSON MCCADE
Salary: - £60,000 - 75,000k base + excellent package, bonus and fast-track car
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Salary: £60,000 - 75,000k base + excellent package, bonus and fast-track caree
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