The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 208 227 250
Rank change year-on-year
+19 +23
Permanent jobs citing ITSM 22 42 80
As % of all permanent IT jobs located in the City of London 0.41% 0.60% 0.72%
As % of the Processes & Methodologies category 0.47% 0.68% 0.85%
Number of salaries quoted 20 40 70
Median salary £50,000 £55,000 £52,000
Median salary % change year-on-year
-9.09% +5.76%
90% offered a salary of more than £26,350 £33,850 £29,950
10% offered a salary of more than £65,250 £77,500 £70,000
UK excluding London median salary £44,250 £42,000 £37,500
% change year-on-year
+5.35% +12.00%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
4714 6149 9421
As % of all permanent IT jobs located in the City of London 86.99% 87.92% 84.51%
Number of salaries quoted 4275 5427 8141
Median salary £60,000 £60,000 £57,500
Median salary % change year-on-year
- +4.34%
90% offered a salary of more than £41,001 £40,000 £39,000
10% offered a salary of more than £90,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 2 December 2016.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 2 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for ITSM.

1 50 (83.33%) ITIL
2 41 (68.33%) Service Management
3 24 (40.00%) Finance
4 19 (31.67%) Microsoft
5 15 (25.00%) MS Office
5 15 (25.00%) Windows
5 15 (25.00%) Agile Software Development
6 12 (20.00%) Incident Management
7 11 (18.33%) ITIL V3
7 11 (18.33%) Service Delivery
7 11 (18.33%) Change Management
7 11 (18.33%) SharePoint
8 10 (16.67%) Citrix
8 10 (16.67%) Windows 7
9 9 (15.00%) ServiceNow
9 9 (15.00%) ITIL Certification
9 9 (15.00%) Law
10 8 (13.33%) VMware
10 8 (13.33%) Active Directory
10 8 (13.33%) MS Excel
11 7 (11.67%) LAN
11 7 (11.67%) WAN
11 7 (11.67%) Web Services
11 7 (11.67%) CheckPoint
11 7 (11.67%) VMware Infrastructure
11 7 (11.67%) Banking
11 7 (11.67%) Analytical Skills
11 7 (11.67%) SDLC
12 6 (10.00%) Waterfall
12 6 (10.00%) Process Improvement

ITSM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (18.33%) SharePoint
2 5 (8.33%) MS Exchange
2 5 (8.33%) Skype for Business
3 3 (5.00%) SharePoint 2010
4 2 (3.33%) CMS
5 1 (1.67%) SharePoint 2013
Applications
1 15 (25.00%) MS Office
2 8 (13.33%) MS Excel
3 4 (6.67%) MS PowerPoint
4 3 (5.00%) MS Project
4 3 (5.00%) MS Visio
Business Applications
1 2 (3.33%) Remedy ITSM
2 1 (1.67%) MetaTrader
Cloud Services
1 5 (8.33%) Office 365
2 3 (5.00%) Amazon AWS
2 3 (5.00%) Microsoft Azure
2 3 (5.00%) PaaS
3 2 (3.33%) G Suite
4 1 (1.67%) Cloud Computing
4 1 (1.67%) IaaS
4 1 (1.67%) SaaS
Communications & Networking
1 7 (11.67%) LAN
1 7 (11.67%) WAN
2 5 (8.33%) LDAP
3 4 (6.67%) Intranet
4 3 (5.00%) DHCP
4 3 (5.00%) DNS
5 1 (1.67%) BGP
5 1 (1.67%) EIGRP
5 1 (1.67%) Firewall
5 1 (1.67%) IP Telephony
5 1 (1.67%) Skype
Database & Business Intelligence
1 4 (6.67%) Data Warehouse
1 4 (6.67%) SQL Server
2 2 (3.33%) Apache Cassandra
2 2 (3.33%) Hadoop
2 2 (3.33%) MongoDB
2 2 (3.33%) NoSQL
2 2 (3.33%) SQL Server Integration Services
2 2 (3.33%) SQL Server Reporting Services
3 1 (1.67%) RDBMS
3 1 (1.67%) Relational Database
Development Applications
1 3 (5.00%) JIRA
2 1 (1.67%) Team Foundation Server
General
1 24 (40.00%) Finance
2 9 (15.00%) Law
3 7 (11.67%) Banking
4 3 (5.00%) Legal
4 3 (5.00%) Marketing
4 3 (5.00%) Telecoms
5 2 (3.33%) Retail
5 2 (3.33%) Retail Banking
6 1 (1.67%) Financial Institution
Job Titles
1 14 (23.33%) Analyst
2 11 (18.33%) Service Manager
3 9 (15.00%) IT Manager
3 9 (15.00%) Service Analyst
4 8 (13.33%) Developer
4 8 (13.33%) Service Desk Analyst
5 7 (11.67%) IT Support
6 6 (10.00%) Help Desk Support
6 6 (10.00%) Service Desk Support
6 6 (10.00%) Service Desk Support Analyst
7 5 (8.33%) Help Desk Analyst
7 5 (8.33%) Help Desk Support Analyst
7 5 (8.33%) IT Analyst
7 5 (8.33%) ServiceNow Developer
7 5 (8.33%) Support Analyst
8 4 (6.67%) Administrator
8 4 (6.67%) Architect
8 4 (6.67%) IT Services Manager
8 4 (6.67%) ITIL Manager
8 4 (6.67%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 7 (11.67%) Web Services
2 4 (6.67%) AngularJS
2 4 (6.67%) SOAP
3 3 (5.00%) .NET
3 3 (5.00%) CSS
3 3 (5.00%) HTML
3 3 (5.00%) SailPoint
3 3 (5.00%) XML
4 2 (3.33%) ASP.NET
4 2 (3.33%) GWT
4 2 (3.33%) Ruby on Rails
4 2 (3.33%) Twitter Bootstrap
4 2 (3.33%) Vaadin
5 1 (1.67%) Ajax
5 1 (1.67%) FIX Protocol
5 1 (1.67%) SAP Basis
5 1 (1.67%) X-Windows
Miscellaneous
1 7 (11.67%) Analytical Skills
2 6 (10.00%) Management Information System
3 5 (8.33%) Blackberry
3 5 (8.33%) CMDB
4 3 (5.00%) Fat Client
4 3 (5.00%) Thin Client
5 2 (3.33%) Computer Science
5 2 (3.33%) Data Integration
5 2 (3.33%) Virtual Team
6 1 (1.67%) Data Centre
6 1 (1.67%) Data Structures
6 1 (1.67%) Mathematics
6 1 (1.67%) Mobile Computing
6 1 (1.67%) Reinsurance
6 1 (1.67%) Taxonomies
6 1 (1.67%) User Experience
Operating Systems
1 15 (25.00%) Windows
2 10 (16.67%) Windows 7
3 4 (6.67%) Linux
4 1 (1.67%) Mac OS X
4 1 (1.67%) Unix
4 1 (1.67%) Windows 10
4 1 (1.67%) Windows Mobile
4 1 (1.67%) Windows Server
4 1 (1.67%) Windows Server 2008
4 1 (1.67%) Windows Server 2012
4 1 (1.67%) Windows XP
Processes & Methodologies
1 50 (83.33%) ITIL
2 41 (68.33%) Service Management
3 15 (25.00%) Agile Software Development
4 12 (20.00%) Incident Management
5 11 (18.33%) Change Management
5 11 (18.33%) ITIL V3
5 11 (18.33%) Service Delivery
6 7 (11.67%) SDLC
7 6 (10.00%) Process Improvement
7 6 (10.00%) Project Management
7 6 (10.00%) Waterfall
7 6 (10.00%) Workflow
8 5 (8.33%) Asset Management
8 5 (8.33%) Disaster Recovery
8 5 (8.33%) Problem Management
8 5 (8.33%) Scrum
9 4 (6.67%) Business Intelligence
9 4 (6.67%) Data Management
9 4 (6.67%) Matrix Management
9 4 (6.67%) Stakeholder Management
Programming Languages
1 5 (8.33%) JavaScript
1 5 (8.33%) SQL
2 4 (6.67%) C#
3 3 (5.00%) Python
3 3 (5.00%) Ruby
4 2 (3.33%) Perl
5 1 (1.67%) Java
5 1 (1.67%) PHP
5 1 (1.67%) PowerShell
Qualifications
1 9 (15.00%) ITIL Certification
2 5 (8.33%) Microsoft Certification
3 4 (6.67%) MCITP
3 4 (6.67%) MCSA
3 4 (6.67%) MCSE
3 4 (6.67%) MCTS
3 4 (6.67%) MOS
4 3 (5.00%) Degree
4 3 (5.00%) PRINCE2 Practitioner
5 2 (3.33%) BC Cleared
5 2 (3.33%) CCNA
5 2 (3.33%) Cisco Certification
5 2 (3.33%) SC Cleared
5 2 (3.33%) Security Cleared
6 1 (1.67%) CCNP
6 1 (1.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (10.00%) SLA
2 3 (5.00%) COBIT
2 3 (5.00%) QA
3 1 (1.67%) WCAG
System Software
1 8 (13.33%) Active Directory
2 7 (11.67%) VMware Infrastructure
3 2 (3.33%) XenApp
4 1 (1.67%) Microsoft App-V
4 1 (1.67%) Terminal Server
4 1 (1.67%) Virtual Desktop
4 1 (1.67%) vSphere
Systems Management
1 5 (8.33%) SCCM
2 4 (6.67%) Backup Exec
2 4 (6.67%) CA Spectrum
2 4 (6.67%) Nagios
2 4 (6.67%) NetBackup
2 4 (6.67%) Norton AntiVirus
2 4 (6.67%) SCOM
2 4 (6.67%) WSUS
3 3 (5.00%) Control-M
3 3 (5.00%) OpenView Configuration Management
3 3 (5.00%) SafeCom
4 1 (1.67%) Casper Suite
4 1 (1.67%) vRealize
Vendors
1 19 (31.67%) Microsoft
2 10 (16.67%) Citrix
3 9 (15.00%) ServiceNow
4 8 (13.33%) VMware
5 7 (11.67%) CheckPoint
6 6 (10.00%) Cisco
7 4 (6.67%) Apple
7 4 (6.67%) BT
7 4 (6.67%) CA
7 4 (6.67%) HP
7 4 (6.67%) Intel Security
7 4 (6.67%) Symantec
8 3 (5.00%) Ceridian
8 3 (5.00%) Hitachi
8 3 (5.00%) iManage
8 3 (5.00%) Opsware
8 3 (5.00%) Peoplefluent
9 2 (3.33%) Cloudera
9 2 (3.33%) Google
9 2 (3.33%) Remedy
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 6 hours ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 3 days ago
City, London
Thebes IT
Posted: 2 days ago
City of London
Interquest - IQ Tech
Salary: £25000 - £75000 per annum + Bonus & Benefits
Posted: 3 days ago
City of London
Bankside Recruitment
Salary: £80,000 - £100,000 per year plus benefits
Posted: 14 days ago
City of London
Venturi
Salary: £65000 - £70000.00 per annum + bonus +Full bens
Posted: 18 days ago