The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 217 258 273
Rank change year-on-year
+41 +15
Permanent jobs citing ITSM 48 60 48
As % of all permanent IT jobs located in the City of London 0.72% 0.58% 0.45%
As % of the Processes & Methodologies category 0.82% 0.68% 0.53%
Number of salaries quoted 43 46 46
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £33,000 £30,375 £39,250
10% offered a salary of more than £67,000 £66,250 £68,750
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5881 8832 9057
As % of all permanent IT jobs located in the City of London 88.10% 85.04% 85.84%
Number of salaries quoted 5254 7581 7664
Average salary £60,000 £57,500 £57,500
Average salary % change year-on-year
+4.34% -
90% offered a salary of more than £42,500 £40,000 £39,000
10% offered a salary of more than £85,000 £82,500 £82,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 12 February 2016.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 12 February 2016, IT jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 78 (75.73%) ITIL
2 59 (57.28%) Service Management
3 45 (43.69%) Finance
4 39 (37.86%) Windows
5 37 (35.92%) Microsoft
6 26 (25.24%) ITIL V3
7 23 (22.33%) Active Directory
8 19 (18.45%) ITIL Certification
9 17 (16.50%) Project Management
9 17 (16.50%) Service Delivery
9 17 (16.50%) Incident Management
10 16 (15.53%) Continuous Improvement
10 16 (15.53%) Line Management
10 16 (15.53%) Windows Server
11 15 (14.56%) E-Commerce
12 14 (13.59%) Sun
12 14 (13.59%) SQL
12 14 (13.59%) Data Centre
12 14 (13.59%) Presales
13 13 (12.62%) ServiceNow
13 13 (12.62%) PRINCE2
13 13 (12.62%) Banking
13 13 (12.62%) Performance Management
14 12 (11.65%) MS Excel
15 11 (10.68%) Linux
15 11 (10.68%) Management Information System
15 11 (10.68%) Information Security
15 11 (10.68%) Analytical Skills
16 10 (9.71%) SCCM
16 10 (9.71%) MS Office

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 12 February 2016, IT jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.83%) MS Exchange
1 6 (5.83%) SharePoint
2 5 (4.85%) Blackberry Enterprise Server
3 4 (3.88%) SharePoint 2010
4 3 (2.91%) CMS
5 1 (0.97%) IIS
5 1 (0.97%) Sitecore CMS
5 1 (0.97%) Tomcat
Applications
1 12 (11.65%) MS Excel
2 10 (9.71%) MS Office
3 1 (0.97%) MS PowerPoint
Business Applications
1 3 (2.91%) Dynamics CRM
1 3 (2.91%) Remedy ITSM
2 2 (1.94%) SAP ERP
Cloud Services
1 7 (6.80%) SaaS
2 6 (5.83%) Office 365
3 4 (3.88%) Cloud Computing
Communications & Networking
1 7 (6.80%) LAN
2 6 (5.83%) DNS
2 6 (5.83%) Firewall
2 6 (5.83%) VoIP
3 4 (3.88%) BGP
3 4 (3.88%) Cisco Nexus
3 4 (3.88%) EIGRP
3 4 (3.88%) MPLS
3 4 (3.88%) Multicast
3 4 (3.88%) Wireless
4 3 (2.91%) VPN
4 3 (2.91%) WAN
5 2 (1.94%) Intranet
5 2 (1.94%) LDAP
5 2 (1.94%) Structured Cabling
5 2 (1.94%) Unified Communications
5 2 (1.94%) WebEx
6 1 (0.97%) MVNO
6 1 (0.97%) SAN
6 1 (0.97%) TCP/IP
Database & Business Intelligence
1 7 (6.80%) SQL Server
2 4 (3.88%) SQL Server 2008
2 4 (3.88%) SQL Server Reporting Services
3 3 (2.91%) SQL Server 2012
3 3 (2.91%) SQL Server Integration Services
4 2 (1.94%) Big Data
Development Applications
1 2 (1.94%) Subversion
2 1 (0.97%) Git (software)
2 1 (0.97%) Jenkins
2 1 (0.97%) Maven
2 1 (0.97%) Sonatype Nexus
2 1 (0.97%) VSS/SourceSafe
General
1 45 (43.69%) Finance
2 13 (12.62%) Banking
3 8 (7.77%) Telecoms
4 7 (6.80%) Manufacturing
5 6 (5.83%) German Language
6 5 (4.85%) Investment Banking
7 3 (2.91%) Law
8 2 (1.94%) Advertising
8 2 (1.94%) Back Office
8 2 (1.94%) Front Office
8 2 (1.94%) Legal
9 1 (0.97%) Aerospace
9 1 (0.97%) Financial Institution
Job Titles
1 20 (19.42%) Analyst
1 20 (19.42%) Service Manager
2 17 (16.50%) Consultant
3 15 (14.56%) Service Desk Manager
4 11 (10.68%) Infrastructure Engineer
4 11 (10.68%) ITIL Manager
4 11 (10.68%) ITIL Service Manager
4 11 (10.68%) ITSM Consultant
5 8 (7.77%) Service Analyst
5 8 (7.77%) Support Manager
6 7 (6.80%) IT Analyst
6 7 (6.80%) Senior Analyst
7 6 (5.83%) Operations Analyst
7 6 (5.83%) Presales Consultant
7 6 (5.83%) Senior Operations Analyst
7 6 (5.83%) Service Desk Analyst
8 5 (4.85%) Support Analyst
9 4 (3.88%) Business Analyst
9 4 (3.88%) Project Analyst
9 4 (3.88%) Technical Consultant
Libraries, Frameworks & Software Standards
1 8 (7.77%) Web Services
2 7 (6.80%) HTML
3 6 (5.83%) XML
4 4 (3.88%) .NET
5 3 (2.91%) CSS
6 1 (0.97%) jQuery
6 1 (0.97%) JSP
6 1 (0.97%) Servlets
6 1 (0.97%) Twitter Bootstrap
6 1 (0.97%) YUI
Miscellaneous
1 14 (13.59%) Data Centre
2 11 (10.68%) Analytical Skills
2 11 (10.68%) Management Information System
3 3 (2.91%) Blackberry
4 2 (1.94%) Computer Science
4 2 (1.94%) User Experience
4 2 (1.94%) Video Conferencing
5 1 (0.97%) Client/Server
5 1 (0.97%) Cyberthreat
5 1 (0.97%) Fat Client
5 1 (0.97%) Fintech
5 1 (0.97%) Hedge funds
5 1 (0.97%) PKI
5 1 (0.97%) Replication
5 1 (0.97%) Security Operations Centre
5 1 (0.97%) Statistics
5 1 (0.97%) Thin Client
Operating Systems
1 39 (37.86%) Windows
2 16 (15.53%) Windows Server
3 11 (10.68%) Linux
4 9 (8.74%) Windows Server 2008
5 5 (4.85%) Windows 7
5 5 (4.85%) Windows Server 2003
6 4 (3.88%) Unix
7 3 (2.91%) Solaris
8 1 (0.97%) Apple iOS
8 1 (0.97%) Windows Server 2012
Processes & Methodologies
1 78 (75.73%) ITIL
2 59 (57.28%) Service Management
3 26 (25.24%) ITIL V3
4 17 (16.50%) Incident Management
4 17 (16.50%) Project Management
4 17 (16.50%) Service Delivery
5 16 (15.53%) Continuous Improvement
5 16 (15.53%) Line Management
6 15 (14.56%) E-Commerce
7 14 (13.59%) Presales
8 13 (12.62%) Performance Management
8 13 (12.62%) PRINCE2
9 11 (10.68%) Information Security
10 9 (8.74%) Change Management
10 9 (8.74%) ERP
11 7 (6.80%) CRM
11 7 (6.80%) Process Improvement
12 6 (5.83%) IT Governance
12 6 (5.83%) Matrix Management
12 6 (5.83%) Release Management
Programming Languages
1 14 (13.59%) SQL
2 9 (8.74%) PowerShell
3 7 (6.80%) C
3 7 (6.80%) JavaScript
4 4 (3.88%) C#
5 3 (2.91%) T-SQL
6 1 (0.97%) Java
6 1 (0.97%) Perl
6 1 (0.97%) Python
Qualifications
1 19 (18.45%) ITIL Certification
2 7 (6.80%) CCNA
2 7 (6.80%) Cisco Certification
2 7 (6.80%) Security Cleared
3 6 (5.83%) SC Cleared
4 5 (4.85%) Microsoft Certification
5 4 (3.88%) CCNP
5 4 (3.88%) MCSA
6 3 (2.91%) VMware Certified Professional (VCP)
7 2 (1.94%) Degree
7 2 (1.94%) MCSE
8 1 (0.97%) MCP
8 1 (0.97%) MOS
8 1 (0.97%) PRINCE2 Practitioner
8 1 (0.97%) Six Sigma Green Belt
Quality Assurance & Compliance
1 7 (6.80%) COBIT
2 5 (4.85%) SLA
3 2 (1.94%) Data Quality
4 1 (0.97%) ISO/IEC 27001
4 1 (0.97%) ISO22301
4 1 (0.97%) PCI DSS
4 1 (0.97%) Sarbanes-Oxley
System Software
1 23 (22.33%) Active Directory
2 4 (3.88%) XenApp
3 2 (1.94%) vSphere
4 1 (0.97%) vCloud
4 1 (0.97%) VMware Infrastructure
4 1 (0.97%) XenDesktop
4 1 (0.97%) XenServer
Systems Management
1 10 (9.71%) SCCM
2 7 (6.80%) SCOM
3 3 (2.91%) Control-M
3 3 (2.91%) ITRS Geneos
3 3 (2.91%) Tivoli
4 1 (0.97%) SCOrch
Vendors
1 37 (35.92%) Microsoft
2 14 (13.59%) Sun
3 13 (12.62%) ServiceNow
4 10 (9.71%) Cisco
5 9 (8.74%) Citrix
6 5 (4.85%) VMware
7 4 (3.88%) F5
7 4 (3.88%) FrontRange
7 4 (3.88%) Juniper
7 4 (3.88%) MobileIron
7 4 (3.88%) SolarWinds
7 4 (3.88%) Splunk
8 3 (2.91%) Informatica
8 3 (2.91%) Oracle
8 3 (2.91%) Remedy
8 3 (2.91%) SAP
8 3 (2.91%) Sybase
9 2 (1.94%) HP
10 1 (0.97%) Dell
10 1 (0.97%) SmartStream
City, London
Pro-Quest Resourcing Ltd
Salary: £30000 - £70000 Per Annum £30-70K +
Posted: 14 hours ago
City, London
Lawrence Harvey Enterprise
Salary: £55000.00 - £56000 per annum + Excellent benefits and bonus
Posted: 22 hours ago
City, London
Schroders plc
Posted: Yesterday
City, London
IT Lab
Salary: Excellent Benefits + More
Posted: Yesterday
City, London
Spring Technology
Salary: £26000.00 - £32000.00 per annum + bonus + benefits
Posted: 3 days ago
City, London
Burns Sheehan
Salary: £45000 - £50000.00 per annum
Posted: 3 days ago
City of London
Interquest - IQ Tech
Salary: £60000 - £75000 per annum + Benefits & Bonus
Posted: 3 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 3 days ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
City, London
Lockheed Martin
Posted: 8 days ago
City of London
Modis International Ltd
Salary: £54000 - £57000 per annum
Posted: 9 days ago
City of London
IQ Sales People
Salary: £30000 - £35000 per annum + £50K OTE + Benefits
Posted: 10 days ago
City of London
Modis International Ltd
Salary: £40000 - £44000 per annum
Posted: 10 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £75000 - £100000 per annum + sales bonus, 30 days holiday
Posted: 20 days ago