The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 195 250 264
Rank change year-on-year
+55 +14
Permanent jobs citing ITSM 70 73 96
As % of all permanent IT jobs located in the City of London 1.10% 0.71% 0.75%
As % of the Processes & Methodologies category 1.23% 0.80% 0.87%
Number of salaries quoted 70 60 84
Median salary £61,250 £55,500 £60,000
Median salary % change year-on-year
+10.36% -7.50%
90% offered a salary of more than £32,500 £28,950 £28,000
10% offered a salary of more than £83,000 £70,250 £82,500
UK excluding London median salary £43,500 £42,500 £45,000
% change year-on-year
+2.35% -5.55%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5694 9072 11081
As % of all permanent IT jobs located in the City of London 89.67% 87.78% 86.23%
Number of salaries quoted 5189 7751 9245
Median salary £60,000 £57,500 £57,500
Median salary % change year-on-year
+4.34% -
90% offered a salary of more than £41,000 £40,000 £37,500
10% offered a salary of more than £85,000 £80,000 £81,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 29 June 2016.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 29 June 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for ITSM.

1 113 (77.93%) Service Management
2 104 (71.72%) ITIL
3 63 (43.45%) Finance
4 49 (33.79%) Change Management
5 48 (33.10%) Microsoft
6 46 (31.72%) Windows
7 40 (27.59%) Service Delivery
8 32 (22.07%) MS Office
8 32 (22.07%) ITIL V3
9 31 (21.38%) MS Excel
10 27 (18.62%) ServiceNow
11 25 (17.24%) Windows Server
11 25 (17.24%) SQL Server
12 23 (15.86%) LAN
12 23 (15.86%) WAN
12 23 (15.86%) Incident Management
13 22 (15.17%) Asset Management
14 20 (13.79%) Windows 7
15 19 (13.10%) Agile Software Development
15 19 (13.10%) Active Directory
16 18 (12.41%) Linux
16 18 (12.41%) VMware
17 17 (11.72%) SQL
17 17 (11.72%) HP
17 17 (11.72%) Microsoft Certification
18 16 (11.03%) Citrix
18 16 (11.03%) Thin Client
18 16 (11.03%) Project Management
18 16 (11.03%) Fat Client
19 15 (10.34%) CRM

ITSM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (8.28%) MS Exchange
1 12 (8.28%) SharePoint
2 11 (7.59%) SharePoint 2010
3 4 (2.76%) CMS
4 1 (0.69%) Blackberry Enterprise Server
4 1 (0.69%) WebSphere
Applications
1 32 (22.07%) MS Office
2 31 (21.38%) MS Excel
3 5 (3.45%) MS Project
4 4 (2.76%) MS Visio
Business Applications
1 12 (8.28%) Dynamics CRM
2 3 (2.07%) MetaTrader
3 1 (0.69%) Dynamics AX
3 1 (0.69%) Dynamics NAV
3 1 (0.69%) Remedy ITSM
Cloud Services
1 14 (9.66%) Office 365
2 9 (6.21%) SaaS
3 3 (2.07%) Amazon AWS
3 3 (2.07%) Microsoft Azure
3 3 (2.07%) PaaS
4 2 (1.38%) Google Apps
5 1 (0.69%) Bluemix
5 1 (0.69%) Cloud Computing
5 1 (0.69%) IaaS
Communications & Networking
1 23 (15.86%) LAN
1 23 (15.86%) WAN
2 14 (9.66%) Firewall
3 12 (8.28%) Cisco ASA
3 12 (8.28%) SAN
4 8 (5.52%) LDAP
5 5 (3.45%) DNS
6 3 (2.07%) DHCP
6 3 (2.07%) Intranet
6 3 (2.07%) Structured Cabling
6 3 (2.07%) Unified Communications
7 1 (0.69%) BGP
7 1 (0.69%) EIGRP
7 1 (0.69%) Extranet
7 1 (0.69%) MVNO
7 1 (0.69%) TCP/IP
7 1 (0.69%) VoIP
Database & Business Intelligence
1 25 (17.24%) SQL Server
2 11 (7.59%) SQL Server 2008
2 11 (7.59%) SQL Server 2012
2 11 (7.59%) SQL Server Integration Services
2 11 (7.59%) SQL Server Reporting Services
3 2 (1.38%) Apache Cassandra
3 2 (1.38%) Hadoop
3 2 (1.38%) MongoDB
3 2 (1.38%) NoSQL
4 1 (0.69%) BusinessObjects
Development Applications
1 1 (0.69%) JIRA
General
1 63 (43.45%) Finance
2 12 (8.28%) Banking
3 7 (4.83%) Telecoms
4 5 (3.45%) Marketing
5 4 (2.76%) Law
6 3 (2.07%) Investment Banking
6 3 (2.07%) Legal
6 3 (2.07%) Retail
7 2 (1.38%) Advertising
7 2 (1.38%) German Language
7 2 (1.38%) Manufacturing
7 2 (1.38%) Retail Banking
8 1 (0.69%) Financial Institution
Job Titles
1 29 (20.00%) Analyst
2 25 (17.24%) Service Manager
3 21 (14.48%) Consultant
4 18 (12.41%) ITIL Manager
4 18 (12.41%) ITIL Service Manager
5 14 (9.66%) Service Analyst
5 14 (9.66%) ServiceNow Consultant
6 13 (8.97%) Change Analyst
6 13 (8.97%) ITIL Change Analyst
6 13 (8.97%) Support Analyst
7 12 (8.28%) Applications Support
7 12 (8.28%) ITIL Service Analyst
8 11 (7.59%) Change Management Analyst
8 11 (7.59%) Developer
8 11 (7.59%) Service Management Analyst
8 11 (7.59%) ServiceNow Developer
8 11 (7.59%) Support Engineer
9 10 (6.90%) Infrastructure Engineer
9 10 (6.90%) IT Manager
9 10 (6.90%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 12 (8.28%) FIX Protocol
1 12 (8.28%) HTML
2 11 (7.59%) .NET
3 10 (6.90%) CSS
3 10 (6.90%) Ruby on Rails
3 10 (6.90%) Web Services
4 6 (4.14%) AngularJS
5 4 (2.76%) Twitter Bootstrap
5 4 (2.76%) XML
6 2 (1.38%) GWT
6 2 (1.38%) Vaadin
Miscellaneous
1 16 (11.03%) Fat Client
1 16 (11.03%) Thin Client
2 12 (8.28%) Replication
3 11 (7.59%) Management Information System
4 9 (6.21%) CMDB
5 7 (4.83%) Analytical Skills
6 5 (3.45%) Blackberry
6 5 (3.45%) Fintech
7 4 (2.76%) Data Centre
7 4 (2.76%) Performance Metrics
8 2 (1.38%) Computer Science
8 2 (1.38%) Data Integration
8 2 (1.38%) PMI
9 1 (0.69%) Foreign Exchange (FX)
9 1 (0.69%) Hedge funds
9 1 (0.69%) Mathematics
9 1 (0.69%) PKI
9 1 (0.69%) Statistics
9 1 (0.69%) SWIFT
9 1 (0.69%) Video Conferencing
Operating Systems
1 46 (31.72%) Windows
2 25 (17.24%) Windows Server
3 20 (13.79%) Windows 7
4 18 (12.41%) Linux
5 3 (2.07%) Windows Server 2008
6 2 (1.38%) AIX
7 1 (0.69%) Red Hat Enterprise Linux
7 1 (0.69%) Solaris
7 1 (0.69%) SUSE
7 1 (0.69%) SUSE Linux Enterprise Server
Processes & Methodologies
1 113 (77.93%) Service Management
2 104 (71.72%) ITIL
3 49 (33.79%) Change Management
4 40 (27.59%) Service Delivery
5 32 (22.07%) ITIL V3
6 23 (15.86%) Incident Management
7 22 (15.17%) Asset Management
8 19 (13.10%) Agile Software Development
9 16 (11.03%) Project Management
10 15 (10.34%) CRM
10 15 (10.34%) Line Management
11 12 (8.28%) Root Cause Analysis
12 11 (7.59%) Continuous Improvement
13 10 (6.90%) Mentoring
13 10 (6.90%) Performance Management
13 10 (6.90%) Programme Management
14 9 (6.21%) E-Commerce
14 9 (6.21%) Information Security
14 9 (6.21%) Workflow
15 8 (5.52%) PRINCE2
Programming Languages
1 17 (11.72%) SQL
2 14 (9.66%) JavaScript
3 13 (8.97%) PowerShell
4 11 (7.59%) C#
4 11 (7.59%) T-SQL
5 10 (6.90%) Java
5 10 (6.90%) Ruby
6 4 (2.76%) C
6 4 (2.76%) Perl
7 2 (1.38%) Python
Qualifications
1 17 (11.72%) Microsoft Certification
2 13 (8.97%) MCSE
3 12 (8.28%) MCSA
4 11 (7.59%) Degree
4 11 (7.59%) ITIL Certification
5 5 (3.45%) MCITP
5 5 (3.45%) PRINCE2 Practitioner
6 4 (2.76%) MCP
6 4 (2.76%) MCTS
6 4 (2.76%) Security Cleared
7 2 (1.38%) CCNA
7 2 (1.38%) Cisco Certification
7 2 (1.38%) PMI Certification
7 2 (1.38%) SC Cleared
8 1 (0.69%) CCNP
8 1 (0.69%) CEH
8 1 (0.69%) CISA
8 1 (0.69%) CISM
8 1 (0.69%) CISSP
8 1 (0.69%) PMP
Quality Assurance & Compliance
1 8 (5.52%) COBIT
2 5 (3.45%) SLA
3 4 (2.76%) ISO/IEC 27001
3 4 (2.76%) ISO22301
3 4 (2.76%) PCI DSS
3 4 (2.76%) QA
3 4 (2.76%) Sarbanes-Oxley
4 1 (0.69%) P3O
4 1 (0.69%) PMBOK
System Software
1 19 (13.10%) Active Directory
2 14 (9.66%) vSphere
3 12 (8.28%) XenDesktop
3 12 (8.28%) XenServer
4 6 (4.14%) VMware Infrastructure
5 4 (2.76%) XenApp
6 1 (0.69%) vCloud
Systems Management
1 7 (4.83%) SCCM
2 4 (2.76%) OpenView Configuration Management
3 3 (2.07%) SCOM
4 2 (1.38%) OpenView
5 1 (0.69%) Puppet
5 1 (0.69%) SCOrch
5 1 (0.69%) vRealize
Vendors
1 48 (33.10%) Microsoft
2 27 (18.62%) ServiceNow
3 18 (12.41%) VMware
4 17 (11.72%) HP
5 16 (11.03%) Citrix
6 14 (9.66%) Cisco
7 13 (8.97%) Dell
7 13 (8.97%) Sun
8 12 (8.28%) Veeam
9 5 (3.45%) CheckPoint
10 4 (2.76%) Opsware
10 4 (2.76%) WorldPay
10 4 (2.76%) Wyse
11 2 (1.38%) Cloudera
11 2 (1.38%) Google
11 2 (1.38%) IBM
11 2 (1.38%) Oracle
11 2 (1.38%) PagerDuty
11 2 (1.38%) SAP
12 1 (0.69%) Remedy
City of London
Interquest - IQ Tech
Salary: £50000 - £80000 per annum
Posted: 9 hours ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 10 hours ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago
City, London
ANSON MCCADE
Salary: £65K-£85k plus attractive benefits and rapid career progression
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £70,000 - £100,000 plus exceptional benefits package
Posted: 5 days ago
City, London
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: 6 days ago
City, London
IPsoft
Salary: From £50,000 to £70,000 per annum plus excellent benefits package
Posted: 21 days ago