The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 232 296 260
Rank change year-on-year
+64 -36
Permanent jobs citing ITSM 75 47 76
As % of all permanent IT jobs located in the City of London 0.69% 0.39% 0.63%
As % of the Processes & Methodologies category 0.85% 0.47% 0.79%
Number of salaries quoted 65 42 76
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £29,700 £25,100 £30,000
10% offered a salary of more than £70,000 £72,150 £110,000
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8834 10061 9657
As % of all permanent IT jobs located in the City of London 81.25% 82.70% 80.28%
Number of salaries quoted 7637 8569 8730
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,000 £37,500 £35,500
10% offered a salary of more than £80,000 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 26 November 2014.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 26 November 2014, IT jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 120 (81.08%) Service Management
2 102 (68.92%) ITIL
3 58 (39.19%) Finance
4 38 (25.68%) Windows
5 36 (24.32%) Microsoft
5 36 (24.32%) Analytical Skills
6 35 (23.65%) Service Delivery
7 29 (19.59%) Linux
8 21 (14.19%) SLA
8 21 (14.19%) Banking
9 20 (13.51%) SQL
9 20 (13.51%) Project Management
9 20 (13.51%) BMC
10 19 (12.84%) VMware
10 19 (12.84%) Firewall
11 18 (12.16%) MS Excel
12 17 (11.49%) ITIL Certification
13 16 (10.81%) Remedy ITSM
13 16 (10.81%) Remedy
13 16 (10.81%) Perl
14 15 (10.14%) Cisco
14 15 (10.14%) VMware Infrastructure
15 14 (9.46%) Security Cleared
15 14 (9.46%) Active Directory
15 14 (9.46%) PRINCE2
16 13 (8.78%) MS Office
16 13 (8.78%) MPLS
16 13 (8.78%) Cisco Certification
16 13 (8.78%) Degree
17 12 (8.11%) Telecoms

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 26 November 2014, IT jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (6.08%) Apache
2 7 (4.73%) MS Exchange
3 4 (2.70%) IIS
4 3 (2.03%) SharePoint
5 2 (1.35%) Tomcat
5 2 (1.35%) Blackberry Enterprise Server
6 1 (0.68%) Exchange Server 2007
Applications
1 18 (12.16%) MS Excel
2 13 (8.78%) MS Office
3 3 (2.03%) MS Visio
3 3 (2.03%) MS PowerPoint
4 2 (1.35%) Spreadsheet
Business Applications
1 16 (10.81%) Remedy ITSM
2 1 (0.68%) assyst
Cloud Services
1 1 (0.68%) SaaS
Communications & Networking
1 19 (12.84%) Firewall
2 13 (8.78%) MPLS
3 11 (7.43%) VPN
4 10 (6.76%) OSPF
4 10 (6.76%) BGP
4 10 (6.76%) EIGRP
4 10 (6.76%) TCP/IP
5 9 (6.08%) SSL
6 8 (5.41%) Internet
7 4 (2.70%) Cisco Nexus
7 4 (2.70%) Multicast
8 3 (2.03%) IP Telephony
8 3 (2.03%) Wireshark
9 2 (1.35%) SAN
9 2 (1.35%) Intranet
9 2 (1.35%) DNS
9 2 (1.35%) LAN
9 2 (1.35%) VoIP
9 2 (1.35%) WAN
10 1 (0.68%) SMTP
Database & Business Intelligence
1 10 (6.76%) SQL Server
2 9 (6.08%) Data Warehouse
3 8 (5.41%) Relational Database
4 6 (4.05%) SQL Server Integration Services
5 5 (3.38%) QlikView
5 5 (3.38%) Data Mining
5 5 (3.38%) SQL Server Reporting Services
6 3 (2.03%) DB2
7 2 (1.35%) Oracle Database
8 1 (0.68%) SQL Server 2008
8 1 (0.68%) Hyperion Smart View
8 1 (0.68%) MySQL
8 1 (0.68%) VLDB
8 1 (0.68%) DataStage
8 1 (0.68%) Oracle OWB
8 1 (0.68%) Essbase
Development Applications
1 2 (1.35%) Subversion
1 2 (1.35%) TeamCity
2 1 (0.68%) MSI
2 1 (0.68%) JIRA
General
1 58 (39.19%) Finance
2 21 (14.19%) Banking
3 12 (8.11%) Telecoms
4 9 (6.08%) Financial Institution
5 5 (3.38%) Law
5 5 (3.38%) Legal
5 5 (3.38%) Investment Banking
6 4 (2.70%) Pharmaceutical
7 3 (2.03%) Marketing
8 1 (0.68%) Back Office
8 1 (0.68%) Publishing
Job Titles
1 24 (16.22%) Service Manager
2 23 (15.54%) Analyst
3 20 (13.51%) Delivery Manager
4 17 (11.49%) Services Delivery Manager
5 12 (8.11%) Architect
6 11 (7.43%) Consultant
6 11 (7.43%) Network Engineer
7 10 (6.76%) IT Services Delivery Manager
7 10 (6.76%) IT Services Manager
8 9 (6.08%) Service Analyst
9 7 (4.73%) Junior
10 6 (4.05%) Systems Engineer
10 6 (4.05%) Data Architect
10 6 (4.05%) UNIX Engineer
10 6 (4.05%) ITIL Manager
10 6 (4.05%) Service Desk Analyst
10 6 (4.05%) UNIX Systems Engineer
10 6 (4.05%) Linux Engineer
10 6 (4.05%) Junior Systems Engineer
11 5 (3.38%) IT Trainer
Libraries, Frameworks & Software Standards
1 7 (4.73%) Web Services
2 6 (4.05%) .NET
3 5 (3.38%) SOAP
3 5 (3.38%) XML
4 4 (2.70%) JSON
4 4 (2.70%) HTML
5 2 (1.35%) Silverlight
6 1 (0.68%) HTML5
6 1 (0.68%) SailPoint
6 1 (0.68%) ADO.NET
6 1 (0.68%) CSS
Miscellaneous
1 36 (24.32%) Analytical Skills
2 7 (4.73%) iPad
3 6 (4.05%) CMDB
4 5 (3.38%) Reference Data
4 5 (3.38%) Visualisation
4 5 (3.38%) Hedge funds
4 5 (3.38%) Performance Metrics
4 5 (3.38%) Blackberry
5 4 (2.70%) Foreign Exchange (FX)
5 4 (2.70%) Computer Science
5 4 (2.70%) Management Information System
6 3 (2.03%) Fat Client
6 3 (2.03%) Thin Client
6 3 (2.03%) GIS
6 3 (2.03%) E-Learning
7 2 (1.35%) e-Health
7 2 (1.35%) Statistics
8 1 (0.68%) Online Banking
8 1 (0.68%) Informatics
8 1 (0.68%) Mathematics
Operating Systems
1 38 (25.68%) Windows
2 29 (19.59%) Linux
3 12 (8.11%) UNIX
4 10 (6.76%) Windows 7
5 5 (3.38%) Windows Server 2008
6 4 (2.70%) Solaris
7 3 (2.03%) Windows 8
8 2 (1.35%) AIX
8 2 (1.35%) Windows XP
8 2 (1.35%) Windows Server 2003
9 1 (0.68%) CentOS
Processes & Methodologies
1 120 (81.08%) Service Management
2 102 (68.92%) ITIL
3 35 (23.65%) Service Delivery
4 20 (13.51%) Project Management
5 14 (9.46%) PRINCE2
6 12 (8.11%) Disaster Recovery
7 11 (7.43%) Agile Software Development
8 9 (6.08%) Programme Management
8 9 (6.08%) Business Intelligence
8 9 (6.08%) Change Management
9 8 (5.41%) ETL
9 8 (5.41%) Incident Management
10 7 (4.73%) BCP
10 7 (4.73%) Risk Management
10 7 (4.73%) People Management
11 6 (4.05%) Stakeholder Management
11 6 (4.05%) Business Continuity
11 6 (4.05%) Information Security
11 6 (4.05%) Problem Management
12 5 (3.38%) Release Management
Programming Languages
1 20 (13.51%) SQL
2 16 (10.81%) Perl
3 8 (5.41%) JavaScript
4 7 (4.73%) Shell Script
5 6 (4.05%) C
6 5 (3.38%) Java
7 3 (2.03%) PowerShell
8 1 (0.68%) R
8 1 (0.68%) C#
8 1 (0.68%) T-SQL
8 1 (0.68%) VB
8 1 (0.68%) Python
Qualifications
1 17 (11.49%) ITIL Certification
2 14 (9.46%) Security Cleared
3 13 (8.78%) Cisco Certification
3 13 (8.78%) Degree
4 12 (8.11%) CCNP
5 10 (6.76%) SC Cleared
6 8 (5.41%) CCNA
7 5 (3.38%) CCIE
7 5 (3.38%) Microsoft Certification
8 4 (2.70%) PRINCE2 Certification
8 4 (2.70%) CISSP
9 3 (2.03%) GIAC
9 3 (2.03%) GCIH
9 3 (2.03%) ITIL Foundation Certificate
9 3 (2.03%) DV Cleared
10 2 (1.35%) BC Cleared
10 2 (1.35%) MCITP
11 1 (0.68%) NVQ Level 3
11 1 (0.68%) CEH
11 1 (0.68%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 21 (14.19%) SLA
2 7 (4.73%) ISO 9001
3 3 (2.03%) COBIT
3 3 (2.03%) QA
3 3 (2.03%) PCI DSS
4 2 (1.35%) Sarbanes-Oxley
4 2 (1.35%) ISO/IEC 27001
5 1 (0.68%) GPG13
System Software
1 15 (10.14%) VMware Infrastructure
2 14 (9.46%) Active Directory
3 3 (2.03%) VMware ESX
3 3 (2.03%) Snort
3 3 (2.03%) XenApp
4 2 (1.35%) OpenSSH
4 2 (1.35%) vSphere
5 1 (0.68%) vCloud
5 1 (0.68%) VMware Server
5 1 (0.68%) Terminal Services
5 1 (0.68%) Hyper-V
Systems Management
1 5 (3.38%) SCOM
2 3 (2.03%) SCCM
2 3 (2.03%) Tivoli
3 2 (1.35%) BMC PATROL
3 2 (1.35%) OpenView
3 2 (1.35%) Unicenter
3 2 (1.35%) SCOrch
Vendors
1 36 (24.32%) Microsoft
2 20 (13.51%) BMC
3 19 (12.84%) VMware
4 16 (10.81%) Remedy
5 15 (10.14%) Cisco
6 12 (8.11%) HP
6 12 (8.11%) ServiceNow
7 9 (6.08%) Citrix
7 9 (6.08%) Juniper
7 9 (6.08%) Fidessa
8 8 (5.41%) Oracle
9 6 (4.05%) CA
10 5 (3.38%) Hummingbird
11 4 (2.70%) Symantec
11 4 (2.70%) Nimsoft
11 4 (2.70%) IBM
12 3 (2.03%) ArcSight
12 3 (2.03%) LogLogic
12 3 (2.03%) Q1 Labs
13 2 (1.35%) MobileIron
City, London
Harvey Nash plc
Salary: £35000 - £40000 per annum + Benefits
Posted: 23 hours ago
City, London
Advanced Resource Managers
Salary: £50000 - £61900 per annum + benefits
Posted: Yesterday
City of London
Ampersand Consulting
Salary: £30000 per annum + Benefits
Posted: Yesterday
City, London
Executive Recruitment Services (ERS)
Salary: £45000 - £55000 per annum
Posted: 2 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £60000 - £75000 per annum
Posted: 2 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £55000 - £60000 per annum
Posted: 2 days ago
City, London
LA International
Salary: £50000 - £59000 per annum + Benefits
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Salary: £55000.00 - £60000.00 per annum
Posted: 22 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £60000 per annum + + Benefits
Posted: 26 days ago
City of London
Deerfoot IT
Salary: £65000 - £70000 per annum
Posted: 26 days ago