The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 245 261 262
Rank change year-on-year
+16 +1
Permanent jobs citing ITSM 66 52 50
As % of all permanent IT jobs located in the City of London 0.63% 0.50% 0.46%
As % of the Processes & Methodologies category 0.76% 0.60% 0.57%
Number of salaries quoted 49 49 44
Average salary £52,500 £45,000 £55,000
Average salary % change year-on-year
+16.66% -18.18%
90% offered a salary of more than £29,850 £30,900 £35,050
10% offered a salary of more than £71,000 £68,000 £72,500
UK excluding London average salary £41,837 £42,500 £45,000
% change year-on-year
-1.56% -5.55%
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8639 8614 8720
As % of all permanent IT jobs located in the City of London 83.04% 82.93% 80.27%
Number of salaries quoted 7305 7231 7812
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,994 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 27 February 2015.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 27 February 2015, IT jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 126 (89.36%) Service Management
2 108 (76.60%) ITIL
3 49 (34.75%) Windows
4 48 (34.04%) Analytical Skills
5 47 (33.33%) Finance
6 44 (31.21%) Linux
7 38 (26.95%) Microsoft
8 35 (24.82%) Service Delivery
8 35 (24.82%) VMware
9 27 (19.15%) SLA
9 27 (19.15%) VMware Infrastructure
10 26 (18.44%) Firewall
11 25 (17.73%) Cisco
12 23 (16.31%) SQL
13 22 (15.60%) MPLS
14 21 (14.89%) Telecoms
15 20 (14.18%) Project Management
15 20 (14.18%) Active Directory
15 20 (14.18%) VPN
16 19 (13.48%) Remedy
16 19 (13.48%) Cisco Certification
16 19 (13.48%) BMC
16 19 (13.48%) Remedy ITSM
17 18 (12.77%) Degree
17 18 (12.77%) TCP/IP
17 18 (12.77%) MS Excel
18 17 (12.06%) Security Cleared
19 16 (11.35%) Banking
19 16 (11.35%) Perl
20 15 (10.64%) ITIL Certification

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 27 February 2015, IT jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 15 (10.64%) MS Exchange
2 12 (8.51%) Apache
3 10 (7.09%) SharePoint
4 3 (2.13%) Blackberry Enterprise Server
5 2 (1.42%) IIS
6 1 (0.71%) WebSphere
Applications
1 18 (12.77%) MS Excel
2 8 (5.67%) MS Office
3 1 (0.71%) MS Visio
3 1 (0.71%) MS PowerPoint
Business Applications
1 19 (13.48%) Remedy ITSM
2 1 (0.71%) Autonomy Scrittura
2 1 (0.71%) FLEXCUBE
Cloud Services
1 2 (1.42%) SaaS
1 2 (1.42%) PaaS
2 1 (0.71%) IaaS
Communications & Networking
1 26 (18.44%) Firewall
2 22 (15.60%) MPLS
3 20 (14.18%) VPN
4 18 (12.77%) TCP/IP
5 14 (9.93%) OSPF
6 13 (9.22%) BGP
6 13 (9.22%) EIGRP
7 12 (8.51%) SSL
8 10 (7.09%) Internet
9 8 (5.67%) SAN
10 6 (4.26%) DNS
10 6 (4.26%) SMTP
10 6 (4.26%) IP Telephony
11 5 (3.55%) VoIP
12 4 (2.84%) WAN
12 4 (2.84%) LAN
12 4 (2.84%) Cisco Nexus
12 4 (2.84%) Multicast
13 3 (2.13%) Broadband
14 2 (1.42%) SNMP
Database & Business Intelligence
1 10 (7.09%) SQL Server
2 9 (6.38%) Relational Database
3 7 (4.96%) Oracle Database
4 6 (4.26%) Data Warehouse
5 3 (2.13%) MySQL
5 3 (2.13%) VLDB
5 3 (2.13%) DataStage
6 2 (1.42%) SQLPlus
7 1 (0.71%) Oracle OWB
7 1 (0.71%) Essbase
7 1 (0.71%) SQL Server Integration Services
7 1 (0.71%) QlikView
7 1 (0.71%) SQL Server 2008
7 1 (0.71%) Pentaho
7 1 (0.71%) SQL Server 2012
7 1 (0.71%) Hyperion Smart View
7 1 (0.71%) Data Mining
7 1 (0.71%) DB2
Development Applications
1 1 (0.71%) LoadRunner
General
1 47 (33.33%) Finance
2 21 (14.89%) Telecoms
3 16 (11.35%) Banking
4 8 (5.67%) Marketing
5 7 (4.96%) Advertising
5 7 (4.96%) Investment Banking
6 5 (3.55%) Financial Institution
7 2 (1.42%) Front Office
7 2 (1.42%) Back Office
7 2 (1.42%) Pharmaceutical
7 2 (1.42%) Legal
8 1 (0.71%) Manufacturing
Job Titles
1 22 (15.60%) Service Manager
2 21 (14.89%) Analyst
3 17 (12.06%) Delivery Manager
4 16 (11.35%) Services Delivery Manager
4 16 (11.35%) Network Engineer
5 9 (6.38%) Infrastructure Engineer
5 9 (6.38%) Service Analyst
6 8 (5.67%) Junior
7 7 (4.96%) Systems Engineer
7 7 (4.96%) Consultant
7 7 (4.96%) Programme Manager
7 7 (4.96%) UNIX Systems Engineer
7 7 (4.96%) UNIX Engineer
7 7 (4.96%) IT Services Delivery Manager
7 7 (4.96%) IT Services Manager
7 7 (4.96%) Linux Engineer
7 7 (4.96%) Junior Systems Engineer
8 6 (4.26%) Service Desk Analyst
8 6 (4.26%) Support Analyst
8 6 (4.26%) Architect
Libraries, Frameworks & Software Standards
1 3 (2.13%) Web Services
2 1 (0.71%) SAML
2 1 (0.71%) OAuth
2 1 (0.71%) REST
2 1 (0.71%) SOAP
Miscellaneous
1 48 (34.04%) Analytical Skills
2 12 (8.51%) Management Information System
3 8 (5.67%) iPad
4 7 (4.96%) CMDB
5 6 (4.26%) Fat Client
5 6 (4.26%) Computer Science
5 6 (4.26%) Thin Client
6 4 (2.84%) Hedge funds
7 3 (2.13%) Foreign Exchange (FX)
8 2 (1.42%) Clustering
8 2 (1.42%) PKI
8 2 (1.42%) Performance Metrics
9 1 (0.71%) Statistics
9 1 (0.71%) Mathematics
9 1 (0.71%) Blackberry
9 1 (0.71%) Client/Server
9 1 (0.71%) N-Tier
9 1 (0.71%) PMI
9 1 (0.71%) Data Integration
9 1 (0.71%) User Experience
Operating Systems
1 49 (34.75%) Windows
2 44 (31.21%) Linux
3 13 (9.22%) UNIX
4 8 (5.67%) Red Hat Enterprise Linux
4 8 (5.67%) Windows 7
5 6 (4.26%) Windows 8
6 4 (2.84%) Windows Server 2008
7 3 (2.13%) CentOS
7 3 (2.13%) Debian
8 2 (1.42%) Windows Server 2003
8 2 (1.42%) Solaris
9 1 (0.71%) Windows XP
9 1 (0.71%) Windows Server 2012
9 1 (0.71%) Apple iOS
Processes & Methodologies
1 126 (89.36%) Service Management
2 108 (76.60%) ITIL
3 35 (24.82%) Service Delivery
4 20 (14.18%) Project Management
5 14 (9.93%) Configuration Management
5 14 (9.93%) Incident Management
6 11 (7.80%) Information Security
6 11 (7.80%) Programme Management
7 10 (7.09%) Change Management
7 10 (7.09%) PRINCE2
8 9 (6.38%) Problem Management
9 8 (5.67%) Continuous Improvement
9 8 (5.67%) Disaster Recovery
9 8 (5.67%) BCP
10 7 (4.96%) Information Security Management
10 7 (4.96%) Security Management
10 7 (4.96%) Resource Management
10 7 (4.96%) Business Analysis
10 7 (4.96%) Infrastructure Management
10 7 (4.96%) DevOps
Programming Languages
1 23 (16.31%) SQL
2 16 (11.35%) Perl
3 12 (8.51%) Shell Script
4 9 (6.38%) C
5 2 (1.42%) PowerShell
5 2 (1.42%) PL/SQL
6 1 (0.71%) R
6 1 (0.71%) T-SQL
6 1 (0.71%) VB
6 1 (0.71%) VBA
Qualifications
1 19 (13.48%) Cisco Certification
2 18 (12.77%) Degree
3 17 (12.06%) Security Cleared
4 15 (10.64%) CCNA
4 15 (10.64%) ITIL Certification
5 13 (9.22%) CCNP
6 9 (6.38%) SC Cleared
7 8 (5.67%) Microsoft Certification
8 5 (3.55%) MCSE
9 4 (2.84%) CCIE
9 4 (2.84%) ITIL Foundation Certificate
10 3 (2.13%) VCAP
10 3 (2.13%) VMware Certified Professional (VCP)
10 3 (2.13%) MCP
10 3 (2.13%) MCSA
10 3 (2.13%) CCA
10 3 (2.13%) Citrix Certification
10 3 (2.13%) CCEA
10 3 (2.13%) PRINCE2 Certification
11 2 (1.42%) PMI Certification
Quality Assurance & Compliance
1 27 (19.15%) SLA
2 6 (4.26%) ISO 9001
3 4 (2.84%) QA
4 2 (1.42%) Sarbanes-Oxley
5 1 (0.71%) COBIT
5 1 (0.71%) PCI DSS
System Software
1 27 (19.15%) VMware Infrastructure
2 20 (14.18%) Active Directory
3 8 (5.67%) vCloud
4 7 (4.96%) Microsoft App-V
5 4 (2.84%) Samba
6 3 (2.13%) Terminal Services
6 3 (2.13%) Hyper-V
6 3 (2.13%) XenDesktop
7 2 (1.42%) XenApp
8 1 (0.71%) Snort
8 1 (0.71%) VMware Workstation
8 1 (0.71%) vSphere
8 1 (0.71%) VMware ESXi
Systems Management
1 14 (9.93%) SCCM
2 4 (2.84%) SCOM
3 3 (2.13%) SCOrch
4 2 (1.42%) HP Quality Center
4 2 (1.42%) Dollar Universe
4 2 (1.42%) Red Hat Satellite
4 2 (1.42%) OpenView
4 2 (1.42%) Tivoli Storage Manager
5 1 (0.71%) BMC Performance Manager
5 1 (0.71%) ServiceCenter
5 1 (0.71%) Tivoli
5 1 (0.71%) Tivoli Monitoring
5 1 (0.71%) Cisco CUCM
Vendors
1 38 (26.95%) Microsoft
2 35 (24.82%) VMware
3 25 (17.73%) Cisco
4 19 (13.48%) BMC
4 19 (13.48%) Remedy
5 14 (9.93%) Citrix
5 14 (9.93%) HP
6 13 (9.22%) Juniper
7 11 (7.80%) Red Hat
8 9 (6.38%) Fidessa
8 9 (6.38%) Oracle
9 5 (3.55%) CA
10 4 (2.84%) CommVault
10 4 (2.84%) Cognos
10 4 (2.84%) Tripwire
10 4 (2.84%) Nimsoft
10 4 (2.84%) ServiceNow
11 2 (1.42%) MobileIron
11 2 (1.42%) FrontRange
11 2 (1.42%) Hitachi
City, London
JM
Salary: £40000 - £50000 per annum
Posted: 14 hours ago
City of London
Streamline Connections
Salary: £85000 - £95000 per annum + bonus and benefits
Posted: Yesterday
City, London
Premier IT
Salary: £30000 - £40000 per annum
Posted: 2 days ago
City, London
McGregor Boyall
Salary: £50000 per annum
Posted: 3 days ago
City of London
Interquest - IQ ESM
Salary: £60000 per annum + Car Allowance & Benefits
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £29000 - £29500 per annum + 20% Shift Allowance + Benefits
Posted: 4 days ago
City, London
Talent International
Salary: £43000 - £55000 per annum + Benefits
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £55000 - £65000 per annum
Posted: 4 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £55000 - £60000 per annum
Posted: 4 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £70000 - £80000 per annum
Posted: 4 days ago
City of London
Hays IT - Uk Posting account
Salary: £55000.00 - £65000.00 per annum + bonus and benefits
Posted: 7 days ago
City of London
Deerfoot IT
Salary: £100000 - £110000 per annum + banking bonus + bens
Posted: 17 days ago
City, London
TheSmartList
Salary: 55000
Posted: 25 days ago