The table below looks at the statistics for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 197 248 258
Rank change year-on-year
+51 +10
Permanent jobs citing ITSM 49 70 85
As % of all permanent IT jobs located in the City of London 0.78% 0.67% 0.69%
As % of the Processes & Methodologies category 0.87% 0.77% 0.80%
Number of salaries quoted 49 62 67
Median salary £67,500 £57,250 £60,000
Median salary % change year-on-year
+17.90% -4.58%
90% offered a salary of more than £32,500 £29,000 £28,000
10% offered a salary of more than £80,000 £77,000 £80,000
UK excluding London median salary £42,500 £42,500 £42,500
ITSM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5605 9147 10641
As % of all permanent IT jobs located in the City of London 89.64% 87.66% 86.05%
Number of salaries quoted 5104 7808 8764
Median salary £60,000 £60,000 £55,500
Median salary % change year-on-year
- +8.10%
90% offered a salary of more than £42,500 £38,000 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 31 July 2016.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for ITSM.

1 112 (80.58%) Service Management
2 105 (75.54%) ITIL
3 61 (43.88%) Finance
4 47 (33.81%) Change Management
5 46 (33.09%) Microsoft
6 43 (30.94%) Service Delivery
7 39 (28.06%) Windows
8 33 (23.74%) MS Office
9 31 (22.30%) MS Excel
10 28 (20.14%) ServiceNow
11 26 (18.71%) ITIL V3
11 26 (18.71%) Incident Management
12 25 (17.99%) LAN
12 25 (17.99%) WAN
13 24 (17.27%) SQL Server
14 23 (16.55%) Asset Management
15 21 (15.11%) Windows Server
16 20 (14.39%) Windows 7
16 20 (14.39%) VMware
17 19 (13.67%) Microsoft Certification
17 19 (13.67%) Agile Software Development
18 18 (12.95%) HP
18 18 (12.95%) Citrix
19 17 (12.23%) Active Directory
19 17 (12.23%) Linux
20 16 (11.51%) SQL
20 16 (11.51%) Cisco
20 16 (11.51%) Thin Client
20 16 (11.51%) Project Management
20 16 (11.51%) Fat Client

ITSM
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.07%) MS Exchange
1 14 (10.07%) SharePoint
2 10 (7.19%) SharePoint 2010
3 4 (2.88%) CMS
4 2 (1.44%) Skype for Business
5 1 (0.72%) WebSphere
Applications
1 33 (23.74%) MS Office
2 31 (22.30%) MS Excel
3 6 (4.32%) MS Project
4 5 (3.60%) MS Visio
5 2 (1.44%) MS PowerPoint
Business Applications
1 10 (7.19%) Dynamics CRM
2 3 (2.16%) MetaTrader
3 2 (1.44%) Remedy ITSM
4 1 (0.72%) Dynamics AX
4 1 (0.72%) Dynamics NAV
Cloud Services
1 14 (10.07%) Office 365
2 8 (5.76%) SaaS
3 4 (2.88%) Amazon AWS
3 4 (2.88%) Microsoft Azure
3 4 (2.88%) PaaS
4 2 (1.44%) Google Apps
4 2 (1.44%) IaaS
5 1 (0.72%) Bluemix
5 1 (0.72%) Cloud Computing
Communications & Networking
1 25 (17.99%) LAN
1 25 (17.99%) WAN
2 14 (10.07%) Firewall
3 12 (8.63%) Cisco ASA
3 12 (8.63%) SAN
4 9 (6.47%) LDAP
5 3 (2.16%) DHCP
5 3 (2.16%) DNS
5 3 (2.16%) Structured Cabling
5 3 (2.16%) Unified Communications
6 2 (1.44%) Intranet
7 1 (0.72%) BGP
7 1 (0.72%) EIGRP
7 1 (0.72%) Extranet
7 1 (0.72%) TCP/IP
Database & Business Intelligence
1 24 (17.27%) SQL Server
2 9 (6.47%) SQL Server 2008
2 9 (6.47%) SQL Server 2012
2 9 (6.47%) SQL Server Integration Services
2 9 (6.47%) SQL Server Reporting Services
3 2 (1.44%) Apache Cassandra
3 2 (1.44%) Hadoop
3 2 (1.44%) MongoDB
3 2 (1.44%) NoSQL
4 1 (0.72%) BusinessObjects
4 1 (0.72%) Data Warehouse
Development Applications
1 1 (0.72%) JIRA
General
1 61 (43.88%) Finance
2 10 (7.19%) Banking
3 5 (3.60%) Marketing
4 4 (2.88%) Telecoms
5 3 (2.16%) Investment Banking
5 3 (2.16%) Law
5 3 (2.16%) Retail
6 2 (1.44%) Advertising
6 2 (1.44%) Financial Institution
6 2 (1.44%) Retail Banking
7 1 (0.72%) German Language
7 1 (0.72%) Legal
Job Titles
1 31 (22.30%) Analyst
2 20 (14.39%) Consultant
3 19 (13.67%) Service Manager
4 16 (11.51%) Service Analyst
5 14 (10.07%) Change Analyst
5 14 (10.07%) ITIL Change Analyst
5 14 (10.07%) ServiceNow Consultant
6 13 (9.35%) Developer
6 13 (9.35%) ITIL Manager
6 13 (9.35%) ITIL Service Manager
6 13 (9.35%) Support Analyst
7 12 (8.63%) Applications Support
7 12 (8.63%) IT Manager
7 12 (8.63%) ITIL Service Analyst
7 12 (8.63%) ServiceNow Developer
8 11 (7.91%) Change Management Analyst
8 11 (7.91%) Service Management Analyst
8 11 (7.91%) Support Engineer
9 9 (6.47%) Administrator
9 9 (6.47%) Architect
Libraries, Frameworks & Software Standards
1 12 (8.63%) FIX Protocol
1 12 (8.63%) HTML
2 10 (7.19%) .NET
2 10 (7.19%) CSS
2 10 (7.19%) Ruby on Rails
2 10 (7.19%) Web Services
3 6 (4.32%) AngularJS
4 4 (2.88%) Twitter Bootstrap
4 4 (2.88%) XML
5 2 (1.44%) GWT
5 2 (1.44%) Vaadin
6 1 (0.72%) ASP.NET
Miscellaneous
1 16 (11.51%) Fat Client
1 16 (11.51%) Thin Client
2 12 (8.63%) Replication
3 11 (7.91%) Management Information System
4 10 (7.19%) CMDB
5 7 (5.04%) Analytical Skills
6 5 (3.60%) Data Centre
7 4 (2.88%) Blackberry
7 4 (2.88%) Fintech
7 4 (2.88%) Performance Metrics
8 3 (2.16%) Computer Science
9 2 (1.44%) Data Integration
9 2 (1.44%) PMI
9 2 (1.44%) Virtual Team
10 1 (0.72%) Foreign Exchange (FX)
10 1 (0.72%) Mathematics
10 1 (0.72%) PKI
10 1 (0.72%) Statistics
10 1 (0.72%) SWIFT
10 1 (0.72%) User Experience
Operating Systems
1 39 (28.06%) Windows
2 21 (15.11%) Windows Server
3 20 (14.39%) Windows 7
4 17 (12.23%) Linux
5 2 (1.44%) AIX
6 1 (0.72%) Red Hat Enterprise Linux
6 1 (0.72%) Solaris
6 1 (0.72%) SUSE
6 1 (0.72%) SUSE Linux Enterprise Server
6 1 (0.72%) Windows Server 2008
Processes & Methodologies
1 112 (80.58%) Service Management
2 105 (75.54%) ITIL
3 47 (33.81%) Change Management
4 43 (30.94%) Service Delivery
5 26 (18.71%) Incident Management
5 26 (18.71%) ITIL V3
6 23 (16.55%) Asset Management
7 19 (13.67%) Agile Software Development
8 16 (11.51%) Project Management
9 13 (9.35%) CRM
9 13 (9.35%) Root Cause Analysis
10 10 (7.19%) Mentoring
10 10 (7.19%) Programme Management
10 10 (7.19%) Workflow
11 9 (6.47%) Information Security
12 8 (5.76%) Disaster Recovery
12 8 (5.76%) Line Management
12 8 (5.76%) Scrum
13 7 (5.04%) Business Continuity
13 7 (5.04%) PRINCE2
Programming Languages
1 16 (11.51%) SQL
2 14 (10.07%) JavaScript
3 10 (7.19%) C#
3 10 (7.19%) Java
3 10 (7.19%) Ruby
4 9 (6.47%) PowerShell
4 9 (6.47%) T-SQL
5 4 (2.88%) Perl
6 3 (2.16%) C
7 2 (1.44%) Python
Qualifications
1 19 (13.67%) Microsoft Certification
2 15 (10.79%) MCSE
3 14 (10.07%) MCSA
4 12 (8.63%) Degree
5 7 (5.04%) ITIL Certification
5 7 (5.04%) MCITP
6 6 (4.32%) MCTS
7 5 (3.60%) PRINCE2 Practitioner
8 4 (2.88%) MCP
9 2 (1.44%) CCNA
9 2 (1.44%) Cisco Certification
9 2 (1.44%) MOS
9 2 (1.44%) PMI Certification
9 2 (1.44%) Security Cleared
10 1 (0.72%) BC Cleared
10 1 (0.72%) CISA
10 1 (0.72%) CISM
10 1 (0.72%) CRISC
10 1 (0.72%) PMP
10 1 (0.72%) SC Cleared
Quality Assurance & Compliance
1 7 (5.04%) COBIT
2 6 (4.32%) SLA
3 5 (3.60%) QA
4 3 (2.16%) ISO/IEC 27001
4 3 (2.16%) ISO22301
4 3 (2.16%) PCI DSS
4 3 (2.16%) Sarbanes-Oxley
5 1 (0.72%) P3O
5 1 (0.72%) PMBOK
System Software
1 17 (12.23%) Active Directory
2 15 (10.79%) vSphere
3 12 (8.63%) XenDesktop
3 12 (8.63%) XenServer
4 8 (5.76%) VMware Infrastructure
5 4 (2.88%) XenApp
6 1 (0.72%) vCloud
Systems Management
1 6 (4.32%) SCCM
2 5 (3.60%) OpenView Configuration Management
3 3 (2.16%) SCOM
4 2 (1.44%) Backup Exec
4 2 (1.44%) CA Spectrum
4 2 (1.44%) Nagios
4 2 (1.44%) NetBackup
4 2 (1.44%) Norton AntiVirus
4 2 (1.44%) OpenView
4 2 (1.44%) vRealize
4 2 (1.44%) WSUS
5 1 (0.72%) Puppet
5 1 (0.72%) SCOrch
Vendors
1 46 (33.09%) Microsoft
2 28 (20.14%) ServiceNow
3 20 (14.39%) VMware
4 18 (12.95%) Citrix
4 18 (12.95%) HP
5 16 (11.51%) Cisco
6 14 (10.07%) Dell
7 12 (8.63%) Veeam
8 8 (5.76%) Sun
9 7 (5.04%) CheckPoint
10 5 (3.60%) Opsware
11 4 (2.88%) Wyse
12 3 (2.16%) IBM
12 3 (2.16%) WorldPay
13 2 (1.44%) BT
13 2 (1.44%) Intel Security
13 2 (1.44%) Oracle
13 2 (1.44%) Remedy
13 2 (1.44%) SAP
13 2 (1.44%) Symantec
City of London
Interquest - IQ Tech
Salary: £50000 - £80000 per annum
Posted: 3 days ago
City, London
Arden Resourcing Limited
Salary: £500 per week
Posted: 4 days ago
City, London
Herbert Smith Freehills LLP
Posted: Yesterday
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 3 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £38000 - £46000 per annum + Pension, Healthcare
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £110,000 - £150,000 plus exceptional benefits package
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £70,000 - £100,000 plus exceptional benefits package
Posted: 3 days ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: 3 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £30000 - £40000 per annum + Pension, Healthcare
Posted: 6 days ago
City Of London
HFG
Salary: £70000 - £80000 per annum
Posted: 20 days ago
City, London
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: 4 days ago
City of London
aap3
Salary: £44000 - £51000 per annum + benefits
Posted: 10 days ago
City of London
Venturi
Salary: £65000 - £70000.00 per annum + bonus +Full bens
Posted: 13 days ago
City of London
Venturi
Salary: £70000 - £75000.00 per annum + bonus +Full bens
Posted: 23 days ago