The first table below looks at the demand for ITSM skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 237 271 302
Rank change year-on-year
+34 +31
Permanent jobs citing ITSM 92 43 21
As % of all permanent IT jobs located in the City of London 0.74% 0.37% 0.15%
As % of the Processes & Methodologies category 0.91% 0.46% 0.20%
Number of salaries quoted 80 39 21
Average salary £48,000 £47,500 £60,000
Average salary % change year-on-year
+1.05% -20.83%
90% offered a salary of more than £30,450 £37,500 £27,500
10% offered a salary of more than £75,100 £73,000 £70,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
10130 9383 10746
As % of all permanent IT jobs located in the City of London 81.38% 79.73% 78.39%
Number of salaries quoted 8439 8182 9759
Average salary £55,000 £55,000 £57,500
Average salary % change year-on-year
- -4.34%
90% offered a salary of more than £37,500 £37,500 £36,000
10% offered a salary of more than £80,000 £82,500 £80,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
ITSM
London

ITSM
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the City of London

ITSM
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the City of London region.

ITSM Salary Trend in the City of London

ITSM
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ITSM across the City of London region over the 3 months to 24 April 2014.

ITSM Salary Histogram in the City of London

ITSM
Top 30 Related IT Skills in the City of London

For the 6 months to 24 April 2014, IT jobs across the City of London region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 109 (77.86%) ITIL
1 109 (77.86%) Service Management
2 79 (56.43%) Finance
3 62 (44.29%) Windows
4 50 (35.71%) Microsoft
5 43 (30.71%) SQL
6 40 (28.57%) SharePoint
6 40 (28.57%) Service Delivery
7 27 (19.29%) Configuration Management
8 26 (18.57%) VMware
8 26 (18.57%) Banking
8 26 (18.57%) PowerShell
9 25 (17.86%) MS Excel
10 24 (17.14%) ITIL Certification
11 23 (16.43%) MS Office
11 23 (16.43%) Change Management
12 22 (15.71%) IIS
12 22 (15.71%) Continuous Improvement
13 21 (15.00%) .NET
13 21 (15.00%) Active Directory
13 21 (15.00%) Remedy
13 21 (15.00%) Remedy ITSM
13 21 (15.00%) Release Management
14 20 (14.29%) VMware Infrastructure
14 20 (14.29%) Citrix
14 20 (14.29%) Web Services
15 18 (12.86%) Intranet
15 18 (12.86%) QA
15 18 (12.86%) Agile Software Development
16 17 (12.14%) Project Planning

ITSM
Top Related IT Skills in the City of London by Category

For the 6 months to 24 April 2014, IT jobs across the City of London region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 40 (28.57%) SharePoint
2 22 (15.71%) IIS
3 8 (5.71%) MS Exchange
4 3 (2.14%) SharePoint Server
4 3 (2.14%) BizTalk Server
5 2 (1.43%) Blackberry Enterprise Server
6 1 (0.71%) WorkSite
Applications
1 25 (17.86%) MS Excel
2 23 (16.43%) MS Office
3 10 (7.14%) MS PowerPoint
4 2 (1.43%) MS Visio
5 1 (0.71%) Spreadsheet
Business Applications
1 21 (15.00%) Remedy ITSM
2 8 (5.71%) Oracle General Ledger
3 1 (0.71%) SAP BPC
Communications & Networking
1 18 (12.86%) Intranet
2 17 (12.14%) Internet
3 10 (7.14%) SAN
4 9 (6.43%) TCP/IP
5 5 (3.57%) WAN
6 4 (2.86%) VPN
6 4 (2.86%) Wi-Fi
6 4 (2.86%) Firewall
6 4 (2.86%) Wireshark
7 3 (2.14%) DNS
8 2 (1.43%) SSL
8 2 (1.43%) Wireless
9 1 (0.71%) NAS
9 1 (0.71%) LAN
9 1 (0.71%) LDAP
Database & Business Intelligence
1 15 (10.71%) SQL Server
2 3 (2.14%) Oracle Database
2 3 (2.14%) Microsoft Analysis Services
2 3 (2.14%) SQL Server Reporting Services
2 3 (2.14%) SQL Server Analysis Services
2 3 (2.14%) Oracle Database 11g
2 3 (2.14%) Oracle9i Database
3 2 (1.43%) Data Mining
3 2 (1.43%) BusinessObjects Web Intelligence
Development Applications
1 17 (12.14%) Team Foundation Server
2 5 (3.57%) JIRA
3 1 (0.71%) Subversion
General
1 79 (56.43%) Finance
2 26 (18.57%) Banking
3 8 (5.71%) Advertising
4 4 (2.86%) Back Office
4 4 (2.86%) Financial Institution
5 3 (2.14%) Telecoms
5 3 (2.14%) General Ledger
6 2 (1.43%) Marketing
6 2 (1.43%) Investment Banking
7 1 (0.71%) Legal
7 1 (0.71%) Retail
Job Titles
1 50 (35.71%) Analyst
2 23 (16.43%) Service Manager
3 15 (10.71%) Release Analyst
3 15 (10.71%) Consultant
4 8 (5.71%) Support Analyst
4 8 (5.71%) Service Analyst
5 7 (5.00%) Applications Support
5 7 (5.00%) Administrator
6 6 (4.29%) Architect
6 6 (4.29%) ITSM Consultant
7 5 (3.57%) Desktop Support Analyst
7 5 (3.57%) Relationships Manager
7 5 (3.57%) Desktop Analyst
7 5 (3.57%) Capacity Analyst
7 5 (3.57%) Incident Analyst
7 5 (3.57%) Project Manager
7 5 (3.57%) Programme Manager
7 5 (3.57%) Desktop Support
7 5 (3.57%) 3rd Line Support
7 5 (3.57%) Technical Support
Libraries, Frameworks & Software Standards
1 21 (15.00%) .NET
2 20 (14.29%) Web Services
3 5 (3.57%) SOAP
4 4 (2.86%) Middleware
4 4 (2.86%) Software Packaging
5 2 (1.43%) HTML
Miscellaneous
1 10 (7.14%) Management Information System
2 7 (5.00%) STB
2 7 (5.00%) Computer Science
3 6 (4.29%) Client/Server
3 6 (4.29%) CMDB
4 5 (3.57%) Smartphone
5 4 (2.86%) Thin Client
5 4 (2.86%) PKI
5 4 (2.86%) Fat Client
6 3 (2.14%) Replication
6 3 (2.14%) Clustering
6 3 (2.14%) Economics
6 3 (2.14%) Foreign Exchange (FX)
6 3 (2.14%) PMI
7 2 (1.43%) GIS
7 2 (1.43%) Blackberry
7 2 (1.43%) iPad
7 2 (1.43%) iPhone
8 1 (0.71%) HP StorageWorks
8 1 (0.71%) Fixed Income
Operating Systems
1 62 (44.29%) Windows
2 14 (10.00%) Windows 7
3 10 (7.14%) Linux
4 9 (6.43%) UNIX
5 8 (5.71%) Windows 8
6 7 (5.00%) Windows Server 2008
6 7 (5.00%) Solaris
7 6 (4.29%) Apple iOS
8 5 (3.57%) Windows XP
9 4 (2.86%) Mac OS
9 4 (2.86%) Android
10 3 (2.14%) Windows Server 2012
11 2 (1.43%) Windows 2000
11 2 (1.43%) Mac OS X
11 2 (1.43%) Windows Server 2003
Processes & Methodologies
1 109 (77.86%) ITIL
1 109 (77.86%) Service Management
2 40 (28.57%) Service Delivery
3 27 (19.29%) Configuration Management
4 23 (16.43%) Change Management
5 22 (15.71%) Continuous Improvement
6 21 (15.00%) Release Management
7 18 (12.86%) Agile Software Development
8 17 (12.14%) Project Planning
9 16 (11.43%) Information Security
10 15 (10.71%) ITIL V3
11 13 (9.29%) Problem Management
12 11 (7.86%) Incident Management
12 11 (7.86%) PRINCE2
12 11 (7.86%) Project Management
13 9 (6.43%) Stakeholder Management
14 7 (5.00%) Programme Management
15 6 (4.29%) Business Intelligence
15 6 (4.29%) Risk Management
16 5 (3.57%) Change Control
Programming Languages
1 43 (30.71%) SQL
2 26 (18.57%) PowerShell
3 17 (12.14%) C#
4 7 (5.00%) VBA
4 7 (5.00%) JavaScript
4 7 (5.00%) Perl
4 7 (5.00%) PL/SQL
5 4 (2.86%) C
5 4 (2.86%) Java
6 2 (1.43%) VBScript
7 1 (0.71%) Bash Shell
Qualifications
1 24 (17.14%) ITIL Certification
2 17 (12.14%) Degree
3 11 (7.86%) Security Cleared
4 10 (7.14%) Microsoft Certification
5 9 (6.43%) MCP
6 8 (5.71%) MCSE
7 7 (5.00%) CISSP
7 7 (5.00%) MCSA
8 6 (4.29%) SC Cleared
9 5 (3.57%) VMware Certified Professional (VCP)
9 5 (3.57%) CCA
9 5 (3.57%) Citrix Certification
9 5 (3.57%) CCEA
10 4 (2.86%) ISEB
10 4 (2.86%) PRINCE2 Certification
10 4 (2.86%) PMI Certification
10 4 (2.86%) DV Cleared
10 4 (2.86%) GCIH
10 4 (2.86%) GIAC
11 3 (2.14%) CEH
Quality Assurance & Compliance
1 18 (12.86%) QA
2 16 (11.43%) SLA
3 7 (5.00%) COBIT
4 4 (2.86%) Sarbanes-Oxley
5 3 (2.14%) ISO/IEC 27001
System Software
1 21 (15.00%) Active Directory
2 20 (14.29%) VMware Infrastructure
3 6 (4.29%) Microsoft App-V
4 4 (2.86%) vCloud
4 4 (2.86%) vSphere
4 4 (2.86%) XenApp
4 4 (2.86%) XenServer
4 4 (2.86%) XenDesktop
5 3 (2.14%) Oracle RMAN
5 3 (2.14%) Snort
6 2 (1.43%) Xen
Systems Management
1 13 (9.29%) SCCM
2 4 (2.86%) HP Quality Center
3 3 (2.14%) Data Guard
Vendors
1 50 (35.71%) Microsoft
2 26 (18.57%) VMware
3 21 (15.00%) Remedy
4 20 (14.29%) Citrix
5 17 (12.14%) SolarWinds
6 15 (10.71%) ServiceNow
7 13 (9.29%) Oracle
8 8 (5.71%) EMC
8 8 (5.71%) Microgen
9 7 (5.00%) Apple
9 7 (5.00%) BMC
9 7 (5.00%) Sun
10 6 (4.29%) Business Objects
10 6 (4.29%) HP
11 5 (3.57%) Hitachi
11 5 (3.57%) Cognos
12 4 (2.86%) Symantec
12 4 (2.86%) ArcSight
12 4 (2.86%) LogLogic
12 4 (2.86%) Q1 Labs
City, London
Lawrence Harvey IT & Change
Salary: £75000.00 - £90000.00 per annum + 20% Bonus + Benefits
Posted: Yesterday
City, London
McGregor Boyall
Posted: 6 days ago
City, London
Lawrence Harvey IT & Change
Salary: £75000.00 - £90000.00 per annum
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £40000.00 - £60000.00 per annum
Posted: 9 days ago
City of London
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 16 days ago
City of London
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 19 days ago
City, London
Accenture
Salary: £27,700 to £35,000 depending on experience + excellent benefits
Posted: 20 days ago
City, London
Accenture
Salary: £27,700 to £35,000 depending on experience, plus excellent benefits
Posted: 20 days ago
City of London
Deerfoot IT
Salary: £45000 - £50000 per annum + bonus, benefits
Posted: 20 days ago
City of London
Quantica Technology - London
Salary: £40000 - £55000 per annum + bonus, pension, PH
Posted: 28 days ago