Customer Experience Jobs in Crawley

Customer Experience (CX)
West Sussex > Crawley

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 24 42 38
Rank change year-on-year +18 -4 -
Permanent jobs citing Customer Experience 8 3 19
As % of all permanent jobs advertised in Crawley 4.12% 1.05% 5.52%
As % of the Processes & Methodologies category 4.55% 1.08% 6.01%
Number of salaries quoted 1 2 16
10th Percentile - - -
25th Percentile - £45,000 £52,500
Median annual salary (50th Percentile) £32,000 £50,000 £55,000
Median % change year-on-year -36.00% -9.09% -
75th Percentile - £55,000 £57,500
90th Percentile - - £60,000
West Sussex median annual salary £21,500 £55,000 £55,000
% change year-on-year -60.91% - +10.00%

All Process and Methodology Skills
Crawley

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 176 277 316
As % of all permanent jobs advertised in Crawley 90.72% 97.19% 91.86%
Number of salaries quoted 96 136 210
10th Percentile £29,750 £41,000 £37,000
25th Percentile £45,000 £47,500 £42,500
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £68,000 £67,813 £73,750
90th Percentile £72,500 £87,500 £92,500
West Sussex median annual salary £55,000 £55,000 £55,000
% change year-on-year - - +10.00%

Customer Experience
Job Vacancy Trend in Crawley

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Crawley.

Job vacancy trend for Customer Experience in Crawley

Customer Experience
Salary Trend in Crawley

3-month moving average salary quoted in jobs citing Customer Experience in Crawley.

Salary trend for Customer Experience in Crawley

Customer Experience
Co-occurring Skills and Capabilities in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (37.50%) Microsoft Excel
1 3 (37.50%) Microsoft PowerPoint
Business Applications
1 3 (37.50%) NetSuite
2 2 (25.00%) Dynamics CRM
Cloud Services
1 1 (12.50%) Power Platform
1 1 (12.50%) Salesforce Sales Cloud
Database & Business Intelligence
1 1 (12.50%) Power BI
General
1 4 (50.00%) Billing
1 4 (50.00%) Finance
2 3 (37.50%) Back Office
2 3 (37.50%) Telecoms
3 2 (25.00%) Analytical Skills
3 2 (25.00%) Inclusion and Diversity
3 2 (25.00%) Manufacturing
3 2 (25.00%) Marketing
3 2 (25.00%) Retail
4 1 (12.50%) German Language
4 1 (12.50%) Social Skills
Job Titles
1 3 (37.50%) Administrator
1 3 (37.50%) Senior
2 2 (25.00%) CRM Manager
3 1 (12.50%) Development Manager
3 1 (12.50%) IT Support
3 1 (12.50%) IT Support Specialist
3 1 (12.50%) Product Manager
3 1 (12.50%) Support Specialist
Miscellaneous
1 3 (37.50%) Product Ownership
2 1 (12.50%) Team-Oriented Environment
Processes & Methodologies
1 6 (75.00%) CRM
2 4 (50.00%) Customer Service
2 4 (50.00%) Problem-Solving
3 3 (37.50%) Agile
3 3 (37.50%) Data Entry
4 2 (25.00%) Business Case
4 2 (25.00%) Collaborative Culture
4 2 (25.00%) Data Interpretation
4 2 (25.00%) Matrix Organization
5 1 (12.50%) Budget Management
5 1 (12.50%) Configure, Price, Quote (CPQ)
5 1 (12.50%) Creative Thinking
5 1 (12.50%) Customer Insight
5 1 (12.50%) Data-Driven Decision Making
5 1 (12.50%) Decision-Making
5 1 (12.50%) Product Roadmap
5 1 (12.50%) Product Strategy
5 1 (12.50%) Requirements Gathering
5 1 (12.50%) Roadmaps
5 1 (12.50%) Strategic Roadmap
Programming Languages
1 1 (12.50%) SQL
Vendors
1 2 (25.00%) Microsoft
2 1 (12.50%) Citrix
2 1 (12.50%) Pardot
2 1 (12.50%) Salesforce
2 1 (12.50%) Sun